Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite to install her filter housing and reservoir to SxS refrigerator from prior visit’s diagnosis. Removed and replaced both parts, reassembled and tested. Unit continues to still dribble water after dispensing. Ordering both valves. ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt dual)"

Near E Ruby Rd, Harker Heights, TX 76548
Andy  B.

Andy B.

DRYER MAYTAG MEDB835DW4 Arrived on site for dryer not operating. Tested and inspected unit and found failed panel and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Brown Bark Pl, Austin, TX 78727
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the water dispenser is loud. I tested the dispenser and could hear a loud valve chatter. I turned the water down at the wall outlet and retested ad could still hear the chatter. I inspected the valve and found no he valve or in the water line itself. Also while checking the unit over, I heard the control damper motor whining while opening. I advised the customer of my findings and advised that I would order the valve and return with it and the control damper. I am ordering the dual valve and CNOTE-LSO PER CUSTOMER REQUEST and will return with the control damper. No water leaks observed during service.; ordrng 1 WPW10341329 (water valve assy)"

Near Cedar Mound Pass, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Arrived on site for no ice. Icemaker not running through a cycle diagnosed failed icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle filled with water unit working as designed

Near Mesa Verde Dr, Austin, TX 78737
Scott  M.

Scott M.

DRYER MAYTAG MEDE300VW0 "Arrived on site for control error code . Found big burn on control board . Replaced control board ,tested unit all checked normal . Cleaned some lint out of unit . Job complete"

Near N Pecos St, Lockhart, TX 78644
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job to install new parts ordered by previous technician. Installed new railing and and drawer tested fine and no leaks detected. Complete

Near Landseer Dr, Austin, TX 78748
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for complaints of no lights. During testing found that the bulb was no good.

Near Landseer Dr, Austin, TX 78748
Thomas L.

Thomas L.

WASHER KENMORE 796.292729 Arrived on site for unit that gives hot water when it’s supposed to be cold. Found that the hoses were reversed. Reverse hoses and hot and cold work properly now. Water connections are all dry.

Near Monarch Trail, Georgetown, TX 78633
Andy  B.

Andy B.

RANGE KITCHENAID KDRP463LSS08

Near Bayridge Terrace, Austin, TX 78759
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. Due to damage on the spring hinge, inner door panel and side trims, I removed and replaced said parts; however, the two side trims both broke during install and will need to reorder both parts. I advised the customer of the issue. I am ordering two left and two right trims pieces and six (6) screw . I was able to get the put together and reinstalled back onto the range and operating properly until I can get back. No gas leaks detected during service.; ordrng 2 W10761014 (trim-door)s and 2 W10761018 (trim-door)s and 6 WPW10031790 (screw)s"

Near Concho Creek Loop, , TX 78628
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven not heating. I found the oven heating with both elements getting hot but not as hot as normal and heating very slow. I found only 10VAC on L2 to the oven. I advised the customer to call an electrician. Call complete.

Near Borromeo Ave, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL MHW6630HW0 Arrived onnsite and found complications from not being on dedicated circuit. No error codes. Reset and tested. All checks good.

Near Shady Glade Ct, Austin, TX 78756
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site and found left hinge is not connected family builder left right hinge inserted and used a 2 foot piece of Romex to tie left-hand side of handle to microwave handle. Removed door completely and found hinge lock is in the wrong position. Door falling has dented the frame glass. Attempted to remove glass and when interior metal bracket was loosen glass shattered violently. Builder is aware of glass on the floor and a new one will need to be ordered.; ordrng 1 W10536162 (cover) and 1 W10827059 (door)

Near Canyon Lake, TX 78132
James C.

James C.

REFRIGERATOR GE PSS26SGRDSS "Arrived on site and tested operation. I found freezer fan not running. Verified voltage to fan and found to be correct. Unit will need new freezer evaporator motor to repair. ; ordrng 1 WR60X10074 (motor,evap fan)"

Near Paradise Cove, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for oven combo, microwave not heating. Performed diagnostics mode and checked fault codes. Found F4-E9 magnetron and inverter failure. Followed tech sheet process and tested unit and found cooling fan running. Will need to replace magnetron and inverter. Office to schedule appointment when ETA is available on parts. Please make priority job when parts are available. Please allow 1 to 2 hours for complete repair. ; ordrng 1 SEENOTE (PLEASE SCH APT ASAP )"

Near Orchard Park Dr, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR LG LMXC23746S/01 Arrived on site to replace previously diagnosed parts. Inspected unit prior to replacing parts and found oil present on RC evaporator. This indicates refrigerant leak in evaporator. RC evaporator will need to be replaced as the same time as the compressor. Office will need to set a return appointment for three hour job.; ordrng 1 ADL74221802 (RC EVAPORATOR) and 1 CNOTES (3 HOUR JOB)

Near Spanish Oak Trail, Leander, TX 78641
Robert J.

Robert J.

DRYER MAYTAG MED5500FW2 Arrived on job for complaints of door seal falling off. During testing found that the door seal was off and ordered parts ; ordrng 1 W11126230 (seal)

Near Brodie Ln, Austin, TX 78745
Tyler B.

Tyler B.

COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for unit clicking when plugged in, found harness shorted, replaced harness and tested good, found down draft speed control not working, stays on one speed, will need speed switch to complete Speed switch ordrng 1 WP4456836 (switch-spd)"

Near River Pl Blvd, Austin, TX 78730
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they had their yearly inspection and was told the temps in the oven were way off. Customer showed a picture of instrument used to test temps and the inspector used a gun with laser. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. Top oven @ preheat temps was 376. Next three readings were 389, 330 & 356 for an average of 358 degrees. Bottom @ 350 preheat was 401. Next five readings were 407, 318, 378, 321 & 359 for an average of 356 degrees. I advised the customer of my findings and advised that both ovens temps were good. I recommended that they wait approximately 20 mins after preheat to place food on the center rack to get the best results. Job completed."

Near Portobello Rd, Leander, TX 78641
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBS104ESS02 After servicing unit customer called back stated that unit was having issues. By customer description I stated that it sounds like magnetron issues. Customer stated that she was told by another tech that magnetron was going out and it was never replaced. Ordering high voltage parts. Including transformer to be safe. Transformer is not likely needs as it has just been replaced.to complete repairs.; ordrng 1 W10776767 (TRANS) and 1 W10776925 (MAG) and 1 W10850446 (CAP) and 1 WPW10492276 (DIODE )

Near Portofino Ct, Austin, TX 78732
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test u it for left front burner not igniting correctly. Will order new burner head WPW10515455 and new burner caps W10881749. ; ordrng 1 W10881749 (BURNER CAP ) and 1 WPW10515455 (LF BURNER HEAD )

Near Bridgestone Way, Buda, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE LGHK2336TF Arrived on site and found water pressure exiting dispenser and ice production is very weak. Spoke with Electrolux tech line and they traced waterflow back to a failed filter. Customer will need to replace filter. also found freezing in the fresh food section produce drawer. Tech assist recommended removing air vent cover and blocking 50% of the airflow with permagum

Near Rainbows End Rd, Wimberley, TX 78676
Tyler B.

Tyler B.

REFRIGERATOR JENN-AIR JRTDE227W

Near N Hills Dr, Austin, TX 78731
Andy  B.

Andy B.

WASHER MAYTAG MHW5630HW0 "Arrived on site for washer not draining but only in normal cycle. All other cycles drain properly. Tested and inspected unit and could not find issue while on site. Checked for error codes and forgot F0-E2 oversuds code. Customer tech line and spoke with Leon (SR# 7725857075) Made aware of stated issue and what was found. Was instructed that unit seems to be operating as designed and to speak with customer on use and care, soap use and loading. And to also check hose and switch. Did as instructed. When checking hose and switch did find signs of failure with switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Pamella Ct, Austin, TX 78734
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for “uneven doors” complaint. Inspected unit and found that doors were not only uneven, they were mismatched. Cabinet was crooked and shims were used to straighten it. Ordering both doors, to ensure both doors are correct. Mullion ordered, as well. Office will set return schedule, due to factory having to manufacture new doors. No leaks detected, at time of service.; ordrng 1 13107887SQ (dor-fip ss (RIGHT)) and 1 13107888SQ (dor-fip ss (LEFT)) and 1 WP12722803AP (rail-mulln)"

Near Winsted Ln, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for unit not turning off. Test unit and found bad panel. Will need to order new panel W10864422. ; ordrng 1 W10864422 (PANEL )

Near Wild Rose Dr, Austin, TX 78737
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the unit is draining but there is condensation on the top of the inner tub. I found condensation on the top, both sides and the inner door. I placed the unit in diagnostics and tested showing no error codes. Using my multimeter, I connected on to the black wire at the junction box and tested amp draw from the components while testing. All components tested good and the element showed 7-9amps during wash and at the end of the cycle during dry time. I advised the customer of my findings and made recommendations for use and care and detergent and rinse aid use. No water leaks observed during service, job completed."

Near Astoria St, Cedar Park, TX 78613
Scott  M.

Scott M.

MICROWAVE GE DVM7195FL1DS "Arrived on site, replaced mag, cap ,diode . Heated cup of water to specs . Job complete . Took more quick pics of mounting ."

Near Easley Rd, Smithville, TX 78957
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived on job for complaints of not cooling. During testing found that the compressor is running but no frost pattern on evaporator has a seal system issue. Ordered parts. Sealed system technician needed for repairs. ; ordrng 1 CNOTE (SEAL SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near I-35, New Braunfels, TX 78130
Joseph C.

Joseph C.

DRYER GE NO MODEL NUMBER

Near Nelray Blvd, Austin, TX 78751
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to inspect refrigerator section cooling issues.Removed the deli drawer and noticed a massive ice buildup.Advised customer the unit will need to be defrosted 24/48 hours before servicing the unit

Near Bent Tree Loop, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the ice flap not closing. I found the separator defective and the ice door hanging up when closing allowing warm air to enter the FC and cause frost build up. The separator needs to be replaced. Ordering W11163767 DOOR-ICE.; ordrng 1 W11163767 (DOOR-ICE)

Near Strathaven Pass, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for “no ice production” complaint. Inspected unit and found filler tube, in door, to have broken ice maker supply line heater wires. Ordering new water tube assembly. Return for repairs ordrng 1 W11230096 (tube-water)"

Near E 53rd St, Austin, TX 78751
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer shutting off mid cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed showing no error codes at the end of testing. I questioned the customer if they are continuing to pause the unit in spin cycle and they said they are because their clothing is getting twisted up. I advised the customer that the clothing is getting twisted up during wash/agitate cycle and not spin. I contacted Techline and spoke to Joel. I advised of my findings and Joel expressed to NOT stop the unit during spin cycle and to explain to the customer how to load the clothing properly by placing the clothing around the perimeter of the basket and clumped up and not on the center of the washplate. Joel advised to wash on Delicate cycle to reduce spin speeds. Provided File #7725858235. I advised the customer of techlines advice and explained how to load the unit and wh

Near Azzuro Way, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found small amount of frost on the left-hand side just inside of door, took picture. Added silicone around the perimeter between the freezer liner and outer cabinet to remove any air gaps. Requested that customer continue to monitor refrigerator if issue continues a new freezer door will be needed. No water leaks from connections at time of service, job complete."

Near Kopplin Rd, New Braunfels, TX 78132
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site and found unit being overloaded causing off balance symptoms. All else checks good. Advised accordingly.

Near E 6th St, Austin, TX 78702
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found off balanced load and drain pump error. Ran diagnostics and found pump getting clogged with debris. Instructed customer that the item being washed will have to be sprayed off to removed larger chunks of dirt and food before washing and recommended to run a washing machine cleaner in u it weekly. Unit operating as designed. Job complete

Near Ranch Rd 1431, Lago Vista, TX 78645
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Arrived on site for no cool fridge . Unit is out side of office under a shed . Plugged unit in , unit would just click and die . Replaced start relay and unit came on and stayed on . No water leaks detected at time of service . Job complete ."

Near Manor Rd, Austin, TX 78723
Clif L.

Clif L.

WASHER MAYTAG MHW5630HC0 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found drain line to far in wall stand pipe causing unit to siphon fill water. Set drain line to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Ponderosa Loop, Paige, TX 78659
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.

Near Bluestar Dr, Austin, TX 78739
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GS6SHEXNS00 "Arrived on site for refrigerator no lights. Tested and inspected unit and found bulb, socket and switch is good. Found failed control No water leaks present at time of service."

Near Appaloosa Chase Dr, Austin, TX 78732
Andy  B.

Andy B.

WASHER WHIRLPOOL GHW9250ML2 While on site for refrigerator was asked to look at washer with dispenser and handle issues. Tested and inspected unit and found no issues with dispenser. Found door handle broken and missing. No water leaks present at time of service.

Near Appaloosa Chase Dr, Austin, TX 78732
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Arrived onsite for the refrigerator making a rattling or buzzing noise. I ran the unit thru multiple test checking the sealed system components and the diffuser. I found the sealed system working as designed and all sounded normal. Ms stated that when the unit makes the noise she is hearing, the noise last for 6-7 seconds and it makes the noise when she opens the RC door. I ran test 3 and it was the diffuser the customer was hearing. I replaced the diffuser and tested it again. The unit was quiet and working as designed. Call complete."

Near Sierra Grande Dr, Austin, TX 78759
Paul R.

Paul R.

DRYER AMANA NED4655EW1 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the harness and tested the dryer. The unit is working as designed. I did find an issue with the customers receptacle, arcing internally. I advised the customer to call an electrician and have it checked before using the dryer. Call complete."

Near Nick Price Loop, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS342FIAM02 Arrived on site and tested operation. I found no operation from ice maker. Found proper voltage to ice maker. Installed new ice maker and tested. Unit tests good. Job complete

Near Lakefront Dr, Lago Vista, TX 78645
Scott  M.

Scott M.

RANGE GE JGB700EEJES "Arrived on site for for propane company red tagging range .replaced valve . Used leaks detector on all connections , no leaks detected at time of service. Job complete"

Near Elm Forest Loop, Cedar Creek, TX 78612
Arthur B.

Arthur B.

WASHER LG WM3670HWA "Arrived onsite to remove and replace control board. Removed board,reassembled and tested. Unit now works as designed. All water connections were dry at time of service."

Near Red Oak Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to replace harness and motor. Replaced both parts test unit for leaks no leaks present at this time job complete unit working as designed.

Near Vail Divide, , TX
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived onside for customer complaint of water not entering unit. Removed toe plate and found valve solenoid not opening. Removed and replaced water valve. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.

Near W Columbus St, West, TX 76691
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS2

Near Turnberry Ln, Austin, TX 78744
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG320M0BS0 "Arrived on site for “high CO levels” complaint. Per my previous diagnosis, removed and replaced burner bar and screws. Tested unit. Burner flame is burning more efficiently than before repair. No leaks detected, at time of service."

Near Varrelman St, Austin, TX 78725
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF540CWHZ Arrived on site and inspected unit for shorts. I found that the defrost heater had failed causing the odor. Installed new and tested. Unit tests good. Job complete

Near Creek Ln, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site replace broken pantry wire harness and jammed upper freezer basket brackets. Tested. All water connections were dry.

Near County Rd 304 E, Jarrell, TX 76537
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2830WS02 "Arrived on site and inspected oven and found both are heating normally, all functions are operating as intended. Job complete

Near Dry Bear Creek, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed glass test unit and unit test good job complete no leaks present at this time.

Near Leopold Trail, Austin, TX 78738
Clif L.

Clif L.

RANGE GE JVM6175DKBB Arrived on site to diagnose a microwave that is not heating. Found magnetron and diode shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Belinda Ct, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site for unit not making ice. Ran diagnostics and found ice maker thinking bucket was full, due to fault arm. Replaced ice maker, harvested and filled, and tested good. Pointed out to customer that they have no light in the freezer or fridge, will need lights to complete ; ordrng 1 CNOTE (PART AUTHO?) and 2 W11226500 (light)s"

Near Flamingsworth Hollow Dr, Austin, TX 78750
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site for unit with door issue and no heat, unit is a convection unit, and is installed a unique way with a tall cabinet, would need 2 tech to remove and re install unit. ; ordrng 1 CNOTE (2MAN) and 1 CNOTE (OFFICE RS )"

Near Scofield Farms Dr, Austin, TX 78727
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrive to install new door. Door is dented. See pictures.; ordrng 1 W11129497 (FLIP DOOR)

Near Russet Trail, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer not filling up with water. Ran diagnostics and found no issues with washer. It’s working to manufacture specifications. Explained to customer that the washer uses less water to wash and that it will not fill up to the top. Complete.

Near Algarita Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

RANGE KITCHENAID KSEG950ESS2 Arrived onnsite and found faulty blower motor. Replaced blower motor and now everything is operating as designed. Advised customer on findings.

Near Canterbury St, Austin, TX 78702
Robert J.

Robert J.

WASHER WHIRLPOOL MVWC465HW2 Arrived on job for complaints of no cold water. Ran diagnostics and valve is working good. Found that the hot and cold water lines were reversed. Swapped the hot and cold hoses and washer tested good and no leaks detected. Complete.

Near Pond View Pass, Buda, TX 78610
James C.

James C.

WASHER WHIRLPOOL WFW8620HW1 Arrived on site and Lund f1e1 fault and unit would not function. Installed new control and tested. Unit now has f3e1. Verified connections and found to be good. Unit will need new control and pressure switch to complete repair. Call will need to be weighed for 2 hours; ordrng 1 W11352122 (CONTROL )

Near Lincoln Smith Rd, Round Mountain, TX 78663
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDE300VF1 "Arrived on site for dryer having error code F1 and not working. Inspected unit and work area. Found vent torn from wall, informed customer of vent. Performed diagnostics mode and verified error code. Tested voltage to unit and found within range. Tested incoming and outgoing voltage from control and no outgoing voltage. Found failed main control. Removed failed control and installed new. Repaired dryer vent at wall connection and added foil tape as a sealer. Tested operation and all tested good. Spoke with customer on vent cleaning.

Near Manada Trail, Leander, TX 78641
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED92HEFW2

Near Sandy Point Rd, Wimberley, TX 78676
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for complaints of door not closing properly. During testing found that the door latch was not working properly replaced door latch and took the gasket off and reversed it and door worked fine. If problem continues recommend replacement of door gasket. Complete.

Near Copper Path Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for items freezing in RC. Inspected unit and work area. Found ice buildup on RC evaporator. Performed diagnostics mode and tested RC thermistor and found opened. Gained access to thermistor and removed. Measured resistance and found within range, found failure is with control. Added new thermistor and fan scroll, due to styrofoam and sell damaged when removing. Gained access to control, removed failed control and installed new. Tested all operations, all tested good. No water leaks detected."

Near Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Found ice bin housing cracked. Removed and replaced ice bin. Reassembled and tested. Ice now dispenses as designed. No other issues found. All water connections were dry at time of service.

Near N Old Robinson Rd, Robinson, TX 76706
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to inspect microwave venthood fan issues. Upon further inspection, I turned the fan on and it was fairly loud. I checked the venthood filters and found a large amount of cooking oil/grease on them. I pulled the unit from the wall to inspect the fan motor and found a large amount of cooking oils on the fan wheels, motor and housing. I r,wow s and replaced the fan motor assembly and retested and it was much quieter. I advised the customer of my findings and recommended they clean the filters or purchase charcoal type filters. I re-taped the vent cover. Job completed"

Near Eucalyptus Bnd, Austin, TX 78717
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for unit with no heat in auto dry, found heater not running in auto only in time. Replaced timer and tested good"

Near Bordeaux Ln, Austin, TX 78750
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to test unit for fan not working. Will need new blower will need 2 man job. ; ordrng 1 2MANJOB (2 MAN JOB )

Near Deschutes Ct, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on job for complaints of not cooling. Put refrigerator into diagnostics and tested heater it works fine tested voltage from control it tested fine. Thermistor did not test good. Ordered parts . ; ordrng 1 W11203289 (UI) and 1 w10902214 (thermistor)

Near Huber Rd, Seguin, TX 78155
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite to install new door to top mount refrigerator. Removed and replaced door. Reassembled. Door now seats well to liner. No other issues found. No water source connected.

Near W Hwy 6, Waco, TX 76710
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived to inspect dispenser issues and water leaking from underneath the unit.Removed back cover, had the customer push the water paddle and noticed water pouring from a hole inside the cabinet next to the compressor.Customer opted to shut water supply off to unit and is going to look at purchasing another unit.All water lines were dry at the time of service Job complete"

Near Spring Hollow Path, Round Rock, TX 78681
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect cooling and LED lighting issues.Confirmed the complaint and removed and replaced the control.Unit will need LED board or switches for freezer and top lights in ff section to work properly.To complete the lighting issues.; ordrng 1 CNOTE

Near Lorraine Cove, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for refrigerator in garage having slow air leak out of freezer door. Inspected unit and work area. Found gap between cabinet and liner (see SD-QuickPic). Added whirlpool food grade silicone to cabinet. Tested door operation. Tested all other operations. All tested good, no water leaks detected."

Near Great Path, Leander, TX 78641
Thomas L.

Thomas L.

WASHER MAYTAG MHW3505FW1 Arrived on site for no operation. Entered diagnostics and reset control. Pre-programmed steps performed properly. Unit is now working properly. All water connections are dry.

Near Casa Verde Cove, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and found unit arms obstructed. Removed obstruction and found unit operating as designed. Advised maintenance on findings.

Near Camino Vaquero Pkwy, Austin, TX 78747
Paul R.

Paul R.

WASHER WHIRLPOOL WFW3090JW Arrived onsite for the washer that was displaying dEN and then wouldn’t power on. I found out that maintenance had moved the washer to their shop and it powered back up. I found the UI showing the dEN message in the display. I found the UI not responding correctly on all of the selections. I changed the UI and tested the unit. The selector on the UI would not respond now. I changed the CCU and tested the unit. The unit is working as designed. Call complete.

Near Esperanza Crossing, Austin, TX 78758
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site for unit not turning on, found panel not responsive. Replaced panel and tested good"

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found error code F3E1 cleared code and confirmed pressure hoses clear, per tech sheet started washer on a small load and it filled normally and is progressing with the wash cycle. Recommended to customer that they monitor the washer and if issue happens again we will bring back pressure hose, pressure switch, air trap , Control and harness to ensure repair on the next visit"

Near FM2673, Canyon Lake, TX 78133
James C.

James C.

OVEN WHIRLPOOL WEG745H0FS0 Arrived on site and tested unit for gas leaks. I found no leaks from supply or unit. I found bake off goiter harness broken and will need new to repair. ; ordrng 1 W11198972 (HARNESS)

Near Hillcrest Dr, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for refrigerator doors needing adjustments. Tested and inspected unit and found issues with doors and with FC door gasket. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Pawnee Pass S, Austin, TX 78738
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to test unit for flames to high. Found bad regulator, replaced regulator test unit and unit test good no leaks present at this time."

Near Mesa Verde Dr, Austin, TX 78737
Wesley P.

Wesley P.

DRYER MAYTAG MEDC465HW0 Arrived on site and replaced strike and catch. No change in operation. Advised customer on findings and normal operating.

Near Mickelson Cove, Austin, TX 78747
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8240YW0

Near Hibbs Ln, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and mounted washer and installed caps. Unit is now operating as designed.

Near Comal St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "arrived on site to inspect refrigerator not level. Upon further inspection, I found the unit has a shim at the back right wheel area. The customer did not want it there. I pulled the unit from its space and checked the floor to see if it’s level using my level. I showed the customer how the floor was not level and due to this, the unit would not sit level or square, which is why the shim is being used. I put the unit back in its space and re-leveled/squared the unit. Customer pointed out yellow streaks on the RC cabinet. I contacted Techline and spoke to Dave and advised of my findings. Dave said to take a blank sheet of paper and put it on the cabinet wall of the RC section ad see if the yellow streaks were still there and they were. Dave advised that it’s due to the LED lights and nothing can fix the issue. Provided File #7725856452. I advised the customer of my findings and techlines response. No water leaks observed during service, job completed

Near Lyndhurst St, Austin, TX 78717
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site and replaced control diagnosed on previous visit, after replacement interior light is now operating normally, job complete"

Near Irene Dr, Canyon Lake, TX 78133
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit right door hitting oven handle, found unit was pushed in passed cabinets causing door to touch and cause dent, also found interior lights in rf section . Will need new modules to complete. Customer asked for door skin replacement Door ordrng 1 CNOTE (OFFICE RS ) and 1 W10799265 (door-skin) and 5 W10908166 (module)s"

Near Deer Shadow Pass, Austin, TX 78733
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to test unit for damaged wrapped. Replaced wrapper test unit and unit test good job complete.

Near Knockfin Dr, Austin, TX 78744
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS01 ordrng 1 W11296171 (CONSOLE)

Near Quarry Loop, Leander, TX 78641
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven door not shutting. Inspected unit and work area. Found door rubbing top left of oven. Removed door and found trim vent had improper screws to vent. Replaced vent screw with correct screws. Reinstalled door and tested door opening and closing operations. Tested all other operations. All tested good.

Near Antalya Loop, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and found icemaker in freezer has no production, replaced ice maker and found valve is actuating but there is no water. Used steamer to attempt to clear waterline this did not correct issue. Water line between secondary valve and icemaker is frozen/Blocked. Valve and fill tube with heater will need to be replaced.; ordrng 1 W11129435 (valve) and 1 W11238340 (FREEZER WATER FILL TUBE W HEATER )"

Near Witte Rd, Kyle, TX 78640
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect double oven fan error.Confirmed the error in diagnostics mode.Removed and replaced the upper blower and control.Reassembled and tested the unit and unit began operating as designed.Job complete

Near Lone Spur Cove, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that the unit is not draining or drying. I checked the disposal and the knockout plug was removed. I placed the unit in diagnostics showing no error codes. Continued with testing and during testing, I had my multimeter placed around the black wire at the junction box to test amp draw of the components. When the element came on during wash test, it showed the normal 7-9amps. The drain pump came on and I found water draining into the disposal. When the element came on at the end of testing, again, it showed 7-9 amps and no error codes at the end of testing. I demonstrated the element was getting hot by putting water on the element and listening to it sizzle. I made recommendations for use and care and recommendations for detergent/rinse aid use. No water leaks observed during service, job completed."

Near Zink Bend, Austin, TX 78717
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for complaints of dishwasher not draining. During testing found that drain pump is working fine but found that the plug in the disposal had not been knocked out. Knocked out plug and water drain out just fine. Complete and no leaks detected.

Near Nutmeg Trail, New Braunfels, TX 78132
Al R.

Al R.

WASHER WHIRLPOOL WFW94HEXW2

Near Cedar Falls St, Round Rock, TX 78681
Paul R.

Paul R.

COOKTOP JENN-AIR JGCP436WP01 Arrived onsite for the back RR burner that lights but none of the burners will stop sparking after its lit. I confirmed what the customer was stating. I cleaned the ignitor tip with a wire brush and re-tested it. The burner worked as designed. Mr stated that it does this until it cools down so I stayed until everything was at room temperature and tested it again. The unit worked as designed every time I turned it on. Call complete.

Near Waimea Bend, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker tray has separated from motor assembly. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Swift Water Loop, Bastrop, TX 78602
Clif L.

Clif L.

DRYER WHIRLPOOL WED49STBW Arrived on site to diagnose a dryer that is not heating. Tested unit and found thermal cut out open and cutting power from heating element. Replaced cutoff and tested unit. Found all is working properly at this time.

Near Sumptuous Dr, Manor, TX 78653
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice condition. Found failed pump and grid. Tested unit. All water connections dry.

Near Highland Spring Ln, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for no cooling . Ran temp checks found fresh room temp freezer 50–51 . Compressor is running very weak , barley feel. It runnning and hot to touch . Ice UI LF up on evap . Or much difference on test 5 when ramping up or down . Can hear a very faint gurgling from compressor . Will need compressor and evap,uv . Weigh 3 hrs ,drier ,port . Sr 775855520 ; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10780378 (compressor) and 1 WEIGH3HRS and 1 WPW10239732 (evaporator)"

Near Eight Oaks Dr, Bastrop, TX 78602
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for fridge not dispensing ice. Pulled ice bucket out pulled cover for motor off tested motor. Found it was locked up replaced with new one ran unit 1 year warranty all water connections dry

Near Kite Ridge St, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of no filter near the damper area. Advised customer that is a air filter that is an optional part. This unit does not have an air filter. No other issues found. All water connections were dry at time of service.

Near Paso Fino St, Robinson, TX 76706
Joseph C.

Joseph C.

ICE MACHINE KITCHENAID KUIC18NNTS1 "Arrived on site for “no ice production” complaint. Inspected unit and found recirculation line had disconnected from pump. Reconnected line to pump. Tested unit. Unit is now properly producing ice. Recommended customer clean unit with Whirlpool approved cleaner. No leaks detected, at time of service.

Near Janice Dr, Austin, TX 78703
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for to install previously diagnosed parts. Upon inspection found both pans and cap are needed to complete repairs properly. Ordering parts. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WP2185625 (PAN) and 1 WP2185696 (CAP) and 1 WP2324334 (PAN)

Near Azure Shores Ct, Austin, TX 78732
Robert J.

Robert J.

OVEN WHIRLPOOL WOS72EC0HV01 "Arrived on job to install parts ordered. Installed new control board, control panel, glass door. Tested and oven worked good. Complete."

Near Ranchers Way, Santa Clara, TX 78124
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4850HW0 Arrived on site and placed belt in proper locations and now unit is operating as designed. All checks good.

Near Camino Vaquero Pkwy, Austin, TX 78747
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to inspect refrigerator ice maker. Upon further inspection, customer provided pictures of the ice cubes clumped together in a slab. I tested the ice maker and found it showing error code E2-cannot find end of harvest location. I removed and replaced the ice maker and retested. Unit operated as designed. I advised the customer of my findings & repairs. No water leaks observed during service, job completed."

Near Bondick Rd, Cedar Park, TX 78613
Wesley P.

Wesley P.

OVEN GE JKP48W0F1WW Arrived on site and testedmoven for heating failure and found internal temp in upper oven to be cycling properly at 350 degrees in a 25 minute test. Reset and advised customer on use and care.

Near Club Ct, Austin, TX 78759
Andy  B.

Andy B.

OVEN JENN-AIR JMC8130DDS Arrived on site for oven error code. Checked diagnostics and error codes. Found failed controls.. No repairs are to be done at this time.

Near Katter Ct, Austin, TX 78734
Arthur B.

Arthur B.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite for customer complaint of oven on freestanding gas range not coming on. Found UI assembly completely blank. Attempted power cycle and still would not come on. Gas top work as designed. Advised customer that part will com from manufacturer and OF to call to R/S. No gas leaks found at time of service.; ordrng 1 W11339755 (UI ASSEMBLY)

Near Liberty St, Gatesville, TX 76528
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to insect dishwasher rack issues. Upon further inspection, I found the upper rack right stop was missing and the right adjuster had a wheel break off. I removed and replaced both of the adjusters (kit) and replaced both stops. Tested the unit showing no error codes and the unit operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Samuel Trail, Austin, TX 78717
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the lower oven door handle. Call complete.

Near Antioch Ave, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR MAYTAG MRT711SMFW00

Near Co Rd 251, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 arrived on site and inspected refrigerator and found weld point on top hinge has broken and caused door to fall forward and hit countertop. Door and hinge will need to be replaced at minimum. Spoke with safety team and they will call customer to offer a resolution 7725787263

Near Stallion Springs Dr, Fischer, TX 78623
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVUB600DSS3 Arrived on site for vent hood vibrating when on high speed. Inspected unit and work area. Tested unit and frame of unit rattling. Added sound pad to fame and motor. Tested operation and found noise continued. Inspected fan blades and found fan motor blade unbalanced. Will need to replace motor to complete repair.; ordrng 1 W11035826 (FAN MOTOR )

Near Plano Ln, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on site for noise coming from fridge . Found one of the pieces of tape had come loose and was snapping when compressor would come on . Removed tape and noise went away. No water leaks detected at time of service . Job complete .

Near Sunny Brook Dr, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to inspect refrigerator ice maker not dispensing ice. Upon further inspection, the customer advised that the unit is making plenty of ice as shown in the bin, but the dispenser won’t dispense the ice. I tested the dispenser and the motor is operating as designed. I removed the ice bin and found ice built up on the bottom coupling. Also found ice built up on the ice bin coupling. Removed the ice debris and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed.

Near Eucalyptus Bnd, Austin, TX 78717
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Panorama Dr, Austin, TX 78732
Jonathan  S.

Jonathan S.

REFRIGERATOR GE PFSS6PKXCSS "(JM) Arrived on site for refrigerator not dispensing ice and ice building up on fresh food evaporator. Inspected unit and found that ice buildup was due to normal wear and tear. Upon inspecting ice maker, found that augur nut broken due to ice maker leaking. Performed diagnostics mode and found damper control not responding and evaporator panel due to frost build up and causing it to be warped. Need parts department to research damper control and hav office call to schedule next visit. All water connections were dry.; ordrng 1 SEENOTE (NEEDS AUTH AND SCH) and 1 WR09X10170 (asm damper ff.) and 1 WR13X10573 (asm cover evap.) and 1 WR30X10097 (icemaker) and 1 WR60X10265 (asm auger motor)"

Near Woodley Rd, Leander, TX 78641
Andy  B.

Andy B.

DISHWASHER FRIGIDAIRE FDB1050RES4 "Arrived on site for dishwasher not draining, tested and inspected unit and found drain pump trying to run and is getting voltage but running inefficiently. Also noted drip at hose when trying to drain. ordrng 1 154234401 (HOSE)"

Near Fantail Loop, Lakeway, TX 78734
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHB0 Arrived on site and tested operation. I found not faults in memory. Ran hot water at the tap before starting. Unit ran diagnostics and all functions test good. Dispenser has no rinse aid added. Instructed on importance of rinse aid and on best practices for optimal wash performance. Unit tests good. Job complete

Near Panther Hollow Dr, Marble Falls, TX 78654
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site for not making ice . Checked door HARNES ,tried to jump IM .Found emitter receiver had failed . Part 119.23 , labor 159.99. Collected 302.26 cc . Replaced reviver IM ran a harvest . No water leaks detected at time of service . Job complete."

Near Berkman Dr, Austin, TX 78723
Paul R.

Paul R.

DRYER WHIRLPOOL WED7500GW0 Arrived onsite for a noisy dryer. I found a bad roller at the rear of the dryer. I installed a repair kit. I tested the dryer and it sounds and works as designed. Call complete.

Near Masi Loop, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer having long fill cycle. Inspected unit and work area. Found no zip tie on drain line. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill, F3-E2 inlet water temperature fault F0-E4 spin limited by water temperature. Ran valve test and found detergent a valve at fault. Removed inlet valve assembly and installed new. Added zip tie to drain line. Tested operation and monitored for water leaks . All tested good, no water leaks detected."

Near Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ "Arrived on site for refrigerator having frost buildup at ice container and leaks water from dispenser. Inspected unit and work area. Tested ice door operation and found spring on ice door not allowing flapper to shut completely. Removed failed ice door and installed new. Tested operation, all tested good. No water leaks present."

Near Redtail Ln, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher that is leaking underneath. I found the fill line cross threaded on the fill valve. I corrected the line and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Pflugerville, TX 78660
James C.

James C.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and tested operation. I found faults for long drain, over flow and door lock error. Ran diagnostics and found large amount of soap suds in unit and u it is not draining. Inspected clean out and found what appeared to be 2 dryer sheets in clean out. Removed and ran diagnostics. Unit tests good. Job complete"

Near Timber Ridge Rd, Marble Falls, TX 78654
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for customer complaint of front load washer not counting down. Ran diagnostics and found error code F0E1. Found scale build up on glass. Advised customer to have drum cleaned using “CLEAN WASHER” cycle rinse scale unit. This is causing higher times. No other issues found. All water connections were dry at time of service.

Near Lake Success Dr, Waco, TX 76710
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for unit not making chime noises or timer alert. Replaced console and unit now has sound again.

Near Fannin Battleground Ln, Georgetown, TX 78628
Lou S.

Lou S.

FREEZER KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator leaking from underneath. Upon further inspection, the customer provided a video of the water leaking from underneath the unit coming out the front. I looked underneath from the front of the unit and found the drip pan dry ad the drain tube barely dripping. I pulled the unit from its space and removed the back panel and found it wet. I removed the drain tube and found water inside the tube. I poured water into the tube at the sink and it back flowed. I blew the tube it and a large amount of debris came out of the tube. Ran water through the tube again and it flowed as designed. I put a bead of silicone around the opening of the drain tube when I reinstalled it to seal off the gap between the tube and the chassis. I advised the customer of my findings and cleaned up the remaining water at the back of the unit. No more water leaks observed at the end of service, job completed."

Near Parkwest Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven unit that would not power on. Inspected unit and work area. Turned circuit breaker off and gained access to thermal fuse. Found fuse opened. Replaced failed thermal fuse and powered unit on. Performed diagnostics mode and checked error codes history and found none. Tested all operations in test mode. Tested in normal operation mode. All tested good.

Near Catalina Ranch Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG550S0HZ0 Arrived on site to test unit for broken hinge. Replaced hinge test unit and unit test good job complete.

Near Bremner Dr, Austin, TX 78749
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “not dispensing detergent” complaint. Inspected unit and found dispenser wax motor to be faulty. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Prado Ranch Blvd, Austin, TX 78725
Al R.

Al R.

DISHWASHER IKEA IUD7555DS3 Arrived to inspect dishwasher not draining.Ran diagnostics test mode and unit tested as designed to include draining and heating.All water lines were dry at the time of service Job complete

Near Springbrook Rd, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER MAYTAG MEDC300BW0 Arrived on site and replaced fuse. All else checks good. Unit element is not grounded.

Near Rodriguez Rd, Austin, TX 78747
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker assembly fail. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near FM619, Elgin, TX 78621
Clif L.

Clif L.

REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice accumulation on icemaker level sensor arm. Removed ice and found all is operating properly at this time. Advised homeowner on open tray icemakers and opening and closing the door gently to prevent water from sloshing over icemaker tray. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Dry Willow Rd, Elgin, TX 78621
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “broken rack wheel” complaint. Per my previous diagnosis, installed new rack wheel. Unit checks good. No leaks detected, at time of service."

Near Carrizo Springs Path, Manor, TX 78653
Scott  M.

Scott M.

DRYER MAYTAG MEDB765FW0 "Arrived on site for lint screen light staying on . Found thermistor out of normal ohm range . Replaced sensor . Light still doing same thing .replaced control, unit is now operating normal . No lint build up at time of service . Job complete ."

Near Colony Ct, Bastrop, TX 78602
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. Customer stated that she did not feel unit heats up very will from the start. Performed temperature test and found unit is operating as designed. Informed customer on unit performance. No other repairs are needed at this time.

Near Portofino Ct, Austin, TX 78732
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for bad smell. Found clogged drain hose not allowing unit to drain makin unit smell. Cleared drain hose test unit and unit test good job complete. No leaks present at this time.

Near Norwich Castle, Austin, TX 78747
Brandon C.

Brandon C.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for customer complaint of left rear burner not working and oven having high flames. Found oven and broil needs lp conversion and left rear burner needs screw. Ordering orifice holder just in case it’s stripped, screw, and lp conversion kit. ; ordrng 1 W10474166 (holder-orf) and 1 W10673618 (screw) and 1 W11126051 (orifice)"

Near Bridle Path, , TX 78620
Andy  B.

Andy B.

UNKNOWN UNKNOWN 0

Near Louis Henna Blvd, Round Rock, TX 78664
Andy  B.

Andy B.

MICROWAVE IKEA IBMS1455DS00 Arrived on site for microwave no display. Tested and inspected unit and found no operations at all. Tested outlet and found outlet has a hot ground. Tested unit on different outlet and operations are normal aside from display. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer to have electrician come to fix voltage issue. Reinstalled unit and left unplugged and instructed customer to make sure electrician plugs unit back in when finished fixing outlet. No other repairs are needed at this time.

Near Vanguard St, Lakeway, TX 78734
Al R.

Al R.

WASHER MAYTAG MVWX655DW

Near Highland Dr, Salado, TX 76571
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onnsite and found fridge to have been working for some time and full of ice cubes. All checks good. Capacitor not needed.

Near Nueces St, Austin, TX 78705
Tyler B.

Tyler B.

DISHWASHER GE DDT595SSJ0SS "Arrived on site for unit not washing. Tested ohms on wash pump and found out range, replaced pump, and tested good, also found upper spray arm missing. Will need to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 WD22X10089 (SPRAY ARM)"

Near Rivery Blvd, Georgetown, TX 78628
Tyler B.

Tyler B.

RANGE GE JTS3000SN1SS

Near Rivery Blvd, Georgetown, TX 78628
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for no power . Found power cord was not installed correctly . Power lead was installed to ground . Corrected cord installation . Unit is now powering up . All checked normal . No water leaks detected at time of service. Job complete .Side note , unit is not installed in cabinet due to placement of outlet power cord is preventing DW from being pushed all the way into hole . Informed builder ."

Near Mariscan St, Manchaca, TX 78652
James C.

James C.

VENTHOOD KITCHENAID KVWB400DSS2 Arrived on site and installed new lights. Tested operation and found lights functioning properly. Job complete

Near Apache Tears, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD8620HC0

Near Lisa Dr, Austin, TX 78733
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator not level track issues. Tested and inspected unit and found failed track plate, found shelf’s unlevel and appears possibly bent and found unit unlevel. Leveled unit as well as possible. Skyped off and was instructed that shelf’s are considered cosmetic and can not be replaced under warranty. No water leaks present at time of service.; ordrng 1 WPW10498906 (PLATE)"

Near Kevin Ln, Austin, TX 78734
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for unit with no cooling.. found zero frost on both evaporators. Compressor running, indicates low Freon. Unit will need evaporator and compressor to complete repair. ; ordrng 1 8201675 (compressor) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"

Near Edwards Mountain Cove, Austin, TX 78731
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for unit leaking from back, found inlet Line cracked and pinched, unit will need new line to complete repair. Water disconnected; ordrng 1 W11024082 (reservoir) and 1 W11223013 (tube-water)"

Near Arbor Ct, Round Rock, TX 78681
Al R.

Al R.

ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived to install previously ordered part.Removed and replaced the pump.Reassembled the unit and unit began operating as designed.Job complete

Near Caleigh Anne Dr, Belton, TX 76513
Arthur B.

Arthur B.

ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived onsite for customer complaint of ice machine leaking water from bottom. Slid unit out and found connection at drain hose was loose. Removed old piece for rubber and secured with clamp. Poured many cups of water down drain channel. Unit’s external pump no longer leaking. No other issues found. All water connections were dry at time of service.

Near Caleigh Anne Dr, Belton, TX 76513
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD8620HC0 "Arrived on site for restricted air flow . Unable to gain access due to being in confined space ,will need 2nd man . Ran diagnostics got 3-3 error code . Ordering control and thermistor . Please call to set return .; ordrng 1 AIRFLOWVENTTESTKIT and 1 TWOMAN and 1 W11350216 (CONTROL)"

Near Lisa Dr, Austin, TX 78733
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to installed new manifold and regulator. I found new manifold damaged and will have to reorder. ; ordrng 1 WPW10402611 (manifold)

Near Grey Mountain Pass, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on job for complaints of dishwasher not turning on. During testing found that the switch was not turned on causing the issue. Turn the switch on and diagnostics test and dishwasher tested good. Complete

Near N Bluff Dr, Austin, TX 78745
Andy  B.

Andy B.

COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for cooktop not igniting. Tested and inspected unit and found supply line for gas shut off. Turned gas on and tested unit. All operations are normal. Spoke with customer on use and care and practice for best performance. No gas leaks present at time of service.

Near Kevin Ln, Austin, TX 78734
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8000BW0 arrived on site and found valve is intermittently leaking. No water leaks detected at time of service.

Near Joy Hollow, Buda, TX 78610
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect oven control panel damage. Upon further inspection, I found a scratch on the SS portion of the control panel. I removed and replaced the control panel and tested the unit. Unit operated as designed. No gas leaks detected during service, job completed.

Near Lambert St, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on job to install parts ordered by previous technician. Installed new light module and tested good. No leaks detected. Complete.

Near Cloudview Dr, Austin, TX 78745
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4850HW1 Arrived on job for complaints of unbalanced issues. Ran diagnostics and found that the spin basket is out of round. Ordered basket and suspension. ; ordrng 1 W11172199 (BASKET ) and 1 W11217817 (SUSPENSION )

Near Alderman Dr, Austin, TX 78747
Paul R.

Paul R.

WASHER GE GUD24ESSJ0WW Arrived onsite for the washer that leaks water from the inside while filling. I found water spraying everywhere between the fill valve and the inlet assembly. I removed both and inspected them. I could not see where the water was coming from. There were no obvious cracks. I replaced the fill valve and the inlet assembly and tested the unit. The unit works as designed and there were no water leaks present after testing it. Call complete.

Near Cushing Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF3330PAHS3 "Arrived on site and set dishwasher into a diagnostic cycle and did not find any saved error codes. Ran a diagnostic cycle and heating element is on at the end. Customer is using rinse aid correctly in dispenser. Discussed drying expectations on metals, glass, ceramics versus plastics. Dishwasher is operating as intended, no water leaks from connections at time of service, job complete"

Near Yaupon Loop, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSS48FMX00 "Arrived on site to install previous diagnosed parts. Pulled unit out to gain access to tubing and compressor.Recovered remaining refrigerant in system. Removed contaminated compressor, drain heater, evaporator and filter drier. Installed new parts. Vacuum system down to you recommend the specs. Added 6.5 ounce of refrigerant from unit. Tested cooling operation while monitoring pressure gages and frost pattern on evaporator. Found all working as designed. Assembled unit and installed. Leveled unit with cabinet. Tested ice maker cycle and monitored fill. All tested good, no water leaks present.

Near Chancellroy Dr, Austin, TX 78759
Arthur B.

Arthur B.

VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived onsite for customer complaint of venthood light cracked. Found ceramic holder in housing cracked not allowing bulb to sit. Removed and replaced light assembly. Reassembled and tested. Light works as designed. No other issues found.

Near Eire Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher getting error code F2E2 (UI Error). Confirmed issue. Unit will need w UI Housing Assembly Complete repair.. All water connections were dry at time of service.; ordrng 1 W11368911 (UI CHIPSET)

Near Winter Wren Way, Pflugerville, TX 78660
Arthur B.

Arthur B.

RANGE WHIRLPOOL WGE745C0FS00 "Arrived onsite for customer complaint of freestanding range element sparking on RF element. Removed top and found cool shorted. Removed and replaced element, reassembled and tested. Element now work as designed. No other issues found."

Near Flag Stone Dr, Killeen, TX 76542
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of ice build up in freezer. During testing found that the door gasket was not installed properly from factory causing the door to close properly causing the issue. Reinstalled door gasket and tested good no leaks detected complete.

Near E 6th St, Austin, TX 78702
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JFI2089WES9 Arrived on site for no ice condition. Found that the icemaker was jammed because it is overfilling. Replaced overfilling icemaker and new icemaker cycled properly. All water connections are dry.

Near Star Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install customer provided door. Installed new door and tested good and no leaks detected. Complete

Near E 6th St, Austin, TX 78702
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install customer provided door. Installed new door and tested good and no leaks detected. Complete

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit was making. It should under like a chatter noise; something hitting on something else. I placed the unit in diagnostics and tested to see if I could duplicate the noise and could not. I removed the back panel and inspected the compressor and condenser fan ad fund no unusual noises. I removed the Evap cover and inspected the evaporator and it had a good frost pattern and there was no ice built up on the Evap or the Evap fan motor. Using the sealant/mastic prescreened for today, I placed some in between the condenser coils and the support bracket at the front of the unit due to the styrofoam being pinched and possibly allowing the coils to rattle on the bracket. No water leaks observed during service, job completed."

Near La Dera Dr, Andice, TX 78628
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived on site and replace UI. All checks good. Unit is now operating as designed.

Near Nueces St, Austin, TX 78705
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW1 Arrived on site and adjusted the blower housing. All checks good. Unit is within normal range.

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the deli control and the UI. Unplugged the unit then plugged it back in and tested operations. Unit is operating as designed. No water leaks observed during service, job completed."

Near Hatch Rd, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT519SZDM00 "Arrived on site for cooling issues . Unit is in maintenance garage. Plug the unit in, did not come on. Replace start relay compressor is now functioning.

Near Davis Ln, Austin, TX 78749
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Arrived to fix previous repair.Unit now works as designed Job complete

Near Jackson Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “unit not cold enough/freezer door not closing/sealing correctly” complaint. Unit specter unit and found freezer door gasket off of bottom of door and ice built up in freezer compartment. Removed and replaced freezer door gasket. Will need to order and install both freezer door brackets. Return for repairs on 09/16. No leaks detected, at time of service. Instructed customer to shut off unit and open freezer door, 24 hours before repair visit.; ordrng 1 W10625069 (bracket LEFT) and 1 W10625070 (bracket RIGHT)"

Near Hogeye Rd, Manor, TX 78653
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM384ESS3 "Arrived on site and inspected dishwasher and found valve is stuck open and water is constantly filling tub. Replaced water valve and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"

Near Beverly Ln, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FRS3R5EMBC Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found water from icemaker fill splashing over fill tube and dripping onto evaporator fan due to design of fill tube. Adjusted fill tube to help prevent issue and all is working properly at this time. No leaks were found at time of service.

Near St Andrews Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Unit will also need the user interface to correct issue ordrng 1 WPW10503278 (refer elect cont brd)

Near Fannin Ct, Georgetown, TX 78633
Al R.

Al R.

RANGE KENMORE 911.6327189 "Arrived to inspect range not heating on surface burners.Confirmed the complaint and lifter the top cover and photographed the badly burned and damaged harness.The control is also needed.The unit will require surface burners, recepticals 4 ordrng 2 WB30X253 (RANGE SURFACE ELEMENTS )s and 2 WB30X254 (6” BURNERS)s and 1 WB36T10039 (CONTROL PANEL

Near Dakota Trce, Harker Heights, TX 76548
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven control panel. Upon further inspection, I found the unit UI display not on. I pressed the home button and the display lit up with two black lines and several red, blue, yellow dots. I contacted Techline and spoke to Mark and advised of my findings. Mark advised that there is nothing documented for the different colored spots, but to check connections and if all are good, replace the UI console. He provided File #7725840786. I removed the UI console and checked the connections and all were good. I replaced the UI console and tested and the unit operated as designed. Job completed."

Near Sunset Vista Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “not coming on” complaint. Inspected unit and found large amount of food waste. Cleared waste. Pump/motor was locked up. Removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Unit was not mounted."

Near E Parmer Ln, Austin, TX 78754
Paul R.

Paul R.

VENTHOOD WHIRLPOOL WVW57UC6FS2 "Arrived onsite for the vent hood that the fan stopped working. I found the capacitor checking good and showing 12.4mf. I could spin the blower wheel and the unit would start but otherwise it would only hum sometimes depending on where the motor stopped.. Need to replace the blower.. Ordering C-Notes, WPW10291577 MOTOR-FAN.; ordrng 1 C-NOTES (PSP ITEM SHOWING 0 IN STOCK. THE OFFICE NEEDS SCHEDULE THE RETURN VISIT.) and 1 WPW10291577 (MOTOR-FAN)"

Near Brandon Ct, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of French door refrigerator not making ice and beeping constantly. Found unit LED lights shut on and off and resets. Found HV control board faulty and ice maker stuck mid harvest. Unit will need new HV control board and ice maker. Removed and replaced HV control board. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service."

Near Silent Harbor Loop, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite and found unit operating safely. found unit had thrown an emergency drain at one time. No other issues. No burning.

Near Crockett St, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on job for complaints of refrigerator making noise. During testing found that the condenser fan was causing the noise. Adjusted condenser fan and noise is gone and no leaks detected. Complete

Near W Slaughter Ln, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB322DMBM Arrived on job for complaints of ice maker making too much ice not turning off. During testing found that ice maker is not working properly not indicating that the bin is full. Replaced ice maker and it tested good no leaks detected. Complete

Near Triboro Trail, Austin, TX 78749
Al R.

Al R.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived to inspect range.Confirmed the complaint and checked voltage at the wall and the back of the unit.Confirmed it was the control.Removed and replaced the control.Reassembled the unit and unit began operating as designed.

Near Downing St, Belton, TX 76513
James C.

James C.

RANGE WHIRLPOOL MEW6630DDS "Arrived on site and tested operation. I found that the bake button for upper and lower not working as well as the 2,8,4 and 0 buttons. Touch panel has shorted causing failure. Installed new console and tested operation. Unit tests good. Job complete"

Near Mustang Mesa, Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER GE GTW750CPL1DG "Arrived on site for customer complaint of unit getting out of balance, I replaced rods, unit tested good."

Near Cats Eye Cove, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site and customer stated unit has all of a sudden started making ice. Tested temps and found freezer at 5 degrees and set at 2. Fresh food at 34 when set to 37. Set freezer to 0 degrees. Unit tests good at this time. Job complete

Near TX-29, Burnet, TX 78611
Paul R.

Paul R.

RANGE WHIRLPOOL WFE320M0ES1

Near Gabriel Mills Dr, Round Rock, TX 78664

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