Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Map of Cedar Park, TX

Great service




Review of Appliance Express

The service technician came in ,did a great job and left . Can’t ask for more then that . Very satisfied.


Map of Austin, TX

Wondered service




Review of Appliance Express

It was easy to schedule my appointment online. I received an email with a service time window and then another email with an adjusted service time window. The repairmen called when they were on their way. The guys were friendly and professional; they explained what was wrong with my dryer and how they would repair it. They even suggested I contact my HOA about a vent cleaning. I did so and the HOA took care of it for me.


Map of Austin, TX

I think this service man finally fixed the problem




Review of Appliance Express

I have had several issues with this appliance over the last 3 years. I have more faith with this repair person and have high hopes that the issue is fixed.


Map of Pflugerville, TX

Fantastic Service




Review of Appliance Express


Map of Austin, TX

Great repairman Wes!




Review of Appliance Express

Wes was brilliant, careful, and deft in repairing our KitchenAid oven and range.


Map of The Hills, TX

Great communication




Review of Appliance Express

Top notch


Map of San Marcos, TX

Very happy




Review of Appliance Express

Great job. Fixed the dishwasher


Map of Georgetown, TX

Irv




Review of Appliance Express

Great service


Map of Austin, TX

Amazing Work, Blazing Fast Service




Review of Appliance Express

Tyler came in, assessed the problem in minutes, and repaired the problem in minutes. Super nice and personable. My dog wanted to leave with him. 😊 And obviously highly skilled.


Map of Kyle, TX

Oscar




Review of Appliance Express

On time, professional, and resolved the issue quickly.


Great




Review of Appliance Express


Cj




Review of Appliance Express

Tyler was friendly and fixed my problem. You need shorter service windows so your customers aren't stuck home.


Great service awesome service person!




Review of Appliance Express

The tech was one of the best that i have seen. I am a estimator for a electric business that does 10+ million a year in sales and i would love to have a crew like him. I do not know what you pay this man but i would have him above the pay scale for tech's just so i would keep him at my shop. Thanks for what he did and i will let everyone i can know about y'all.


Professional




Review of Appliance Express


Very thorough




Review of Appliance Express

Fixed it!


Good job




Review of Appliance Express


The problem was fixed with in minutes. Great technician




Review of Appliance Express

Good professional servicr


great service




Review of Appliance Express

Paul fixed the noise in my refrigerator and was very professional and considerate of my perspective. I give him top rating and the service top rating.


Great Service!




Review of Appliance Express

I am very satisfied with the Express Appliances service. The technician was very professional. I liked their reminders about the appointments and they were always on time. Great customer service!


Great and prompt service




Review of Appliance Express

Jonathan did a great job. He was fast and efficient. Very courteous and respectable.


Excellent Service




Review of Appliance Express


Great service




Review of Appliance Express

Very good. Al got right to work and solved the problem.


Great




Review of Appliance Express

The work Was completely quickly and he was very polite and concerned for the home as whole we appreciate y’all help


Great service!




Review of Appliance Express


Exceptional service




Review of Appliance Express

Will never use anyone else!! James was very nice and professional Johnathan was also very professional as was Dillon


Terrific service!




Review of Appliance Express

From the initial scheduling of the appointment until we received the invoice for the completed work, the entire process was professional, efficient and reliable. We will continue to use Appliance Express for our appliance needs.


Fast, friendly, courteous!




Review of Appliance Express


Awesome




Review of Appliance Express


Fast & Friendly Service




Review of Appliance Express

Great service person but the required time frame being a 4 hour window is extremely inconvenient. A 2 hour window would be much more tolerable.


Awesome service and very professional




Review of Appliance Express

Awesome service and very professional. I would recommend them wholeheartedly


Very informative and professional




Review of Appliance Express


Great Service




Review of Appliance Express


Highly Dissatisfied




Review of Appliance Express

My new dryer did not work properly within a few days of delivery. The service technician stated that it was more than likely electrical due to the age of the home. The dryer still would not work after the service team left. Upon pulling my dryer out to unplug it as recommended by the team, I found that they had put a hole through the wall and pushed the vent out the exterior of the home. I am still awaiting a response on fixing the damage to the building.


Great Service




Review of Appliance Express

Joesph was great and I learned so much about my dishwasher. I am a first time home owner and had no idea how that thing worked. He was super patient and was great with my dogs. I will definitely use him next time.


Satisfaction under review




Review of Appliance Express

I have not used my dishwasher since the "repair". I questioned the repair but repair guys assured me it was done correctly. I know it's not. Guaranteed next time I use it I will be calling them back.


Quoted on price and charged another




Review of Appliance Express

Quoted price for two items to be repaired. only repaired one but price was much higher than what was quoted for two. Gave me appt for wed, sept 10th. Showed up Sept 11th.


Good Fridge Service




Review of Appliance Express

Appliance Express was very helpful in getting some non-functioning components in my fridge replaced. They were very good about being prompt and getting the work done in a timely manner. The only negative is a screen panel they replaced is different than the original. Visually it is now juxtaposing the other panels on the fridge.


Robert




Review of Appliance Express


Great service




Review of Appliance Express

Great service. Very respectful and professional.


Excellent service and customer friendly!




Review of Appliance Express

The service personnel arrived just as scheduled. Both of the technicians performed a complete diagnostic test of the appliance (washer). They then thoroughly informed us how the washer was designed to function and answered all of our questions. They were extremely knowledgeable regarding the mechanics and even went through the control settings to explain how they are interactive. Color us impressed!


Wonderful, quick service!




Review of Appliance Express

Andy was polite & thorough.


Excellent Service




Review of Appliance Express

Al was courteous and knowledgeable, quickly diagnosing the problem with our refrigerator and efficiently repairing it. The price was right - no cost, since it was still under warranty.


Great Techs, just takes along time to get in parts




Review of Appliance Express


Great service




Review of Appliance Express

Technician was very polite and professional. He immediately identified the problem, explained everything to me and repaired the dishwasher in a timely manner.


Wanda




Review of Appliance Express

Great service and brought correct stuff to fix refrigerator the 1st time


Jim




Review of Appliance Express

The technician was very friendly and helpful.


Srini




Review of Appliance Express


Gregg Review




Review of Appliance Express


excellent, efficient service.




Review of Appliance Express

Appliance Express id the best choice for in home appliance repairs.


xx




Review of Appliance Express


Service call




Review of Appliance Express

I was not home when repair was done. My husband said he was nice and fast. Would choose again.


Great Overall Service!




Review of Appliance Express

Tyler was super helpful - fixed the washing machine quickly and shared tips on how to keep it functioning well.


Courteous and Knowledgeable




Review of Appliance Express

Will call again if We need any repairs


Great service




Review of Appliance Express

Really nice repairmen.


Great customer service




Review of Appliance Express

I had a problem with my wall oven, my Tech Lou arrived and was very courteous, Lou explained what was wrong with my unit and what I could do in the future to possibly prevent it from happening again. He was very patient in answering my questions and did so as to I could understand. I was very pleased with his professionalism and customer service, thank you Lou.


Tim




Review of Appliance Express

The service attendant was professional and efficient.


Very satisfied with technician




Review of Appliance Express

Great service


Great Service!




Review of Appliance Express

Lou/ Appliance Express were the second repairman/ company I used to fix my washer. The first repairman/ company quit trying to fix it because there was no error code shown by the washing machine. Lou came out and fixed it on the first visit. The other repairman came out three times and resolved nothing.


Fast friendly service




Review of Appliance Express

The Appliance Express team was friendly. We live a bit outside of town, so the scheduling windows of our service were a bit large (don't blame AE for that).


Great Service




Review of Appliance Express

Very professionally handled from start to finish!


Great service




Review of Appliance Express


Service was prompt and professional!




Review of Appliance Express

Our technician, Lou, was fantastic. Took the time to explain everything to me. Thank you!


Great work!




Review of Appliance Express

Andy was great and diagnosed and fixed the issue.


Great service. Very pleasurable




Review of Appliance Express

Would welcome him bsck


Great service




Review of Appliance Express


Efficient & Knowledgeable




Review of Appliance Express

Scott understood the problem, arrived with the appropriate parts, and quickly and easily fixed our dishwasher.


Excellent service




Review of Appliance Express

On Time, easy to communicate with and prepared . Textbook excellence .


Review




Review of Appliance Express


Great work!




Review of Appliance Express

I appreciated the prompt, professional service


Great service!




Review of Appliance Express


Repair was quick and easy for him. Thank you




Review of Appliance Express

This was second time out, but was pleased with service. It is funny that the ( deflector ) not sure if that is the proper name has to be just right spot for it to work when it is same all the way around. Just has a sweet spot. I just didn't want something to blow up.


Excellent Service




Review of Appliance Express

Kevin was early than the designated appt time and resolved my problem. He answered my questions.


great service




Review of Appliance Express

nice and informational


Great service




Review of Appliance Express


Great Service




Review of Appliance Express

Wesley fixed the problem with our appliance in less than 30 minutes.


Excellent service




Review of Appliance Express

Mr. Al Rhoden quickly diagnosed and fixed our refrigerator issue! Al was very personable, professional and knowledgeable.


Great service every time




Review of Appliance Express

Jospeh was very helpful and knowledgeable about the products ,


Great service




Review of Appliance Express

Very professional and knowledgeable


Whirlpool dishwasher wasn't heating water.




Review of Appliance Express

Kevin explained the problem succinctly.


Mr Z




Review of Appliance Express

Awesome tect with Al


thanks




Review of Appliance Express


Microwave range light switch broken




Review of Appliance Express

Leo came and quickly replaced the switch circuit board, which was covered by 1-year warranty. I'm still concerned by how tightly the bulb fits against the glass cover.


Efficient and Friendly Service!




Review of Appliance Express

Wes was very professional and courteous. He discovered the problem with my ice maker quickly and made the repair efficiently.


Refrigerator Control Panel Repair




Review of Appliance Express

Appliance Express guys did a great job. Fixed the problem by replacing the faulty control panel and explained what they were doing clearly. Finished in less than 20 minutes. Great job.


Lou was fantastic, came in knew what to look for and had my appliance back in order quickly




Review of Appliance Express

Had a great experience


Professional Service!




Review of Appliance Express

This was great service. Scheduling and communication prior to Mr. Clif Leatherwood coming out was very organized and professional. Clif knew exactly what the issue was with my refrigerator. Quickly replaced the part and all is well. Very pleased and impressed with the whole experience and efficiency.


The guys were great.




Review of Appliance Express


On time with great service!




Review of Appliance Express


EXCELLENT!!!




Review of Appliance Express

Brandon was on time, respectful and excellent at his job. I am SO pleased with him and the company!


Fixing the refrigerator




Review of Appliance Express

Fixing the refrigerator they were on time see an excellent job done


Great Service




Review of Appliance Express


Connie




Review of Appliance Express

Great service, very knowledgeable in what he does, excellent attitude, Very personable.


Jack




Review of Appliance Express

Great service, fast


Kay




Review of Appliance Express


Very good service!




Review of Appliance Express

Very quick and professional service.


Very professional




Review of Appliance Express

The Appliance Express service rep we dealt with was prompt, communicative, friendly yet very professional.


knowledgeable friendly staff




Review of Appliance Express


Great Service




Review of Appliance Express


Great Service!




Review of Appliance Express

Leo has been to my house for quite a few repairs to my appliances. He is very professional; gets the job done quickly and expertly; and is just an awfully nice person! He is my "go to" person of choice when I call Appliance Express for repairs


Great care and not rushed




Review of Appliance Express

Wonderful experience, we had a great review of the issue and it was resolved quickly without a feeling of being rushed.


Very profeasional




Review of Appliance Express

Lou was very professional, fixed the problem quickly and was very kind!


Extremely satisfied




Review of Appliance Express

Extremely satisfied


Delightful & Trustworthy




Review of Appliance Express

Luis, Leo, and staff are friendly, warm, and knowledgeable!


friendly




Review of Appliance Express

your repairmen were friendly and quick


Quick response time. Good service.




Review of Appliance Express


Excellent




Review of Appliance Express

On time, quick diagnosis, brought parts, done! That is good as it gets...


Ray




Review of Appliance Express

Great service, great tech!


Very Knowledgeable. Good Service




Review of Appliance Express


Great service...




Review of Appliance Express

Really efficient, polite and professional


Professional friendly Service




Review of Appliance Express

James was knowledgeable on time and friendly. Had to wait for parts but definitely a great job.


Great




Review of Appliance Express

Excellent


Informative and Effective




Review of Appliance Express


Great service!




Review of Appliance Express


Vicki Tram




Review of Appliance Express

Great service


Great Service




Review of Appliance Express


Great service with a very competent technician.




Review of Appliance Express

For me, it was an unexpected pleasant experience.


Great service.




Review of Appliance Express

He was great.


Review for Refrigerator Service




Review of Appliance Express

Overall good


VERY POOR




Review of Appliance Express

Didn't appear to want to listen or care about anything I said. He had his mind made up from the minute he showed up, the problem with this NEW fridge couldn't be fixed and I was suppose to live with the problem.


Great Service




Review of Appliance Express


Fast and speedy service




Review of Appliance Express

Luis was very professional and covered his shoes and found the problem right away,, fixed and drew me a diagram of how the cooling coiled worked so that I could understand what he did.


Luis was very good and personable.




Review of Appliance Express


Outstanding




Review of Appliance Express

Very professional and knowledgeable


Great service




Review of Appliance Express

Leo takes a lot of pride in his work.


Kevin Bell technical expertise




Review of Appliance Express

IMHO, Kevin Bell is the consummate repair person. He is a Professional in every sense of the word - prompt, thoughtful, kind, generous (helped with removing and restoring items in the freezer), knowledgeable and humble. He called a colleague to confer with regarding his prognosis and then installed the part in a timely fashion. I hope I have the honor of being served by Kevin in the future.


Great Servive




Review of Appliance Express

Kevin let me know when he was on his way, which I really appreciated. He found the problem rather quickly & fixed it. Such a relief.


Patrick




Review of Appliance Express

Excellent technician


Great service on warranty work




Review of Appliance Express

Great experience with Appliance Express and Brandon.


Prompt and knowledgable




Review of Appliance Express


Great Service




Review of Appliance Express

He is a gracious, conscientious person. I appreciate his expertise.


terrific, professional service by tyler




Review of Appliance Express


Great service




Review of Appliance Express

Great service


Excellent service, fair price, exceptional technician




Review of Appliance Express

Appliance Express was very pleasant in arranging the service call. Leo, the technician, was professional and personable. We were very pleased and will use them again.


Great Service!




Review of Appliance Express

Great and quick service on my whirlpool French door refrigerator


Great Customer Service




Review of Appliance Express

Appliance Express came out and unjammed my garbage disposal. When the disposal got jammed again a couple weeks later, they thought ahead and sent Wesley with a new garbage disposal, just in case it needed replacing. I appreciated that they thought ahead and made the replacement process so fast and smooth.


Repair




Review of Appliance Express


Great Service




Review of Appliance Express

Robert was so professional, took the time to fully explain the problem and fix!


Repair of Water Dispenser in door of Frigerator.




Review of Appliance Express

Luis was excellent, He knew immediately what the problem was and the repair was completed in 30 minutes.


Excellent Service




Review of Appliance Express

The technicians were very understanding, patient and got the job done for me. Thanks so much!


Awesome, Prompt Service!




Review of Appliance Express

Paul, our technician, was wonderful but so was Alli, in their office.


Happy customer




Review of Appliance Express


Oven Igniter service call.




Review of Appliance Express

Good service. Tyler was early- check - got the job done quick-check- plus and could answer some questions about how to service some other gas fed appliances etc around my aging kitchen. I was surprised .In this day of sub par -rip off- sh*ty service I got more than I expected out of that service call.


Great Service by Leo!




Review of Appliance Express


Great service




Review of Appliance Express


Nice job




Review of Appliance Express

I have a Maytag dishwasher that was only 4 months old and it was not draining. Called to get service on the warranty I had. Now I was not pleased I had to wait a week before anyone came out. But when Leonardo came out he was pleasant and kind of already knew what was wrong. The hose hooked to my garbage disposal he took off right away and there was food and stuff that had built up in the garbage disposal hole so he cleaned it out and now it works great. Thanks for the great service.


Shirley




Review of Appliance Express

Excellent


Fast service




Review of Appliance Express


Service




Review of Appliance Express

Luis was very nice and professional. He provided some helpful information and guidance even though for an expensive refrigerator it has a very small ice maker.


Candyce




Review of Appliance Express

Great service


five stars




Review of Appliance Express

efficient and polite


Great Technician




Review of Appliance Express


Great job Andy




Review of Appliance Express


Professional




Review of Appliance Express

Dona and John were courteous and professional. They checked our stove and answered all our questions.


Great Service




Review of Appliance Express

Tommy was great, knowledgable and friendly.


Great service, quick, thorough, friendly and neat.




Review of Appliance Express

Would recommend


Superb service




Review of Appliance Express


Professional Service - Highly Recommended




Review of Appliance Express

Paul (and David) were courteous, professional, and didn't mess around. They figured out the problem and fixed it in short order. 10/10 recommended.


Kathy




Review of Appliance Express

Great Service, lots of knowledge.


John




Review of Appliance Express

Great service!


Great service




Review of Appliance Express

Tommy was polite, personable, and very knowledgeable. He listened to my concerns and answered all my questions.


Great appliance service




Review of Appliance Express

Very good in comunication and explaination of issues with our appliance.


Awesome man is mr Al!




Review of Appliance Express


On time and professional




Review of Appliance Express


Luis is great!




Review of Appliance Express

Luis is a great technician to repair your refrigerator. He has a lot of knowledge and is very neat in his work. He communicates very efficiently.


Would use again




Review of Appliance Express

Setting the appointment was easy, using the online tool, and the technician called in advance and arrived during the promised service window. He was courteous and helpful, and was able to repair the problem in one visit. My 4 stars rating was due solely to the price of the service/part, as everything else was excellent.


Great Technician, very efficient




Review of Appliance Express

All good


Customer




Review of Appliance Express


James C, Great Service




Review of Appliance Express

Prompt, courteous and knowledgable.


Whirlpool Warranty Repair




Review of Appliance Express

Appliance Express handled our extended warranty claim perfectly for our 16 month old dishwasher - the Unit and Warranty was purchased from Home Depot and they use Appliance Express - the quality and communication from Appliance Express was super helpful, even let me email pictures of the broken part to ensure the correct part was ordered ahead of their visit!


Prompt and courteous




Review of Appliance Express


Excellent service. Joel is courteous and knowledgeable




Review of Appliance Express


Great service, not so sure about pricing for labor...




Review of Appliance Express

First of all, Tyler was terrific. Very professional and was pretty sure of the problem before he even opened up the washer and dryer, so much so that he had a replacement part with him when he first came in, he was so confident that was the problem, and he was right! Tyler was very efficient at what he did and he reviewed, triaged, and fixed the problems with both our washer and dryer in less than an hour! The only problem is that the "labor" charge for both doesn't seem to match the timing involved. It seems that we were charged for an hours' labor for each job, but he fixed both of them in less than an hour. I don't mind paying for an hours' worth of labor, but two hours of labor for 50 minutes total work from first step on the sight to leaving for the day seems a bit excessive. I was told that there was an initial assessment charge of $160 for the first appliance and would get a good discount to only $20 for the second appliance and that the assessment fee would roll into the repair charge should I choose to authorize the repair. I ended up being charge nearly $160 labor for both systems, so it was over $400 repair charge for a washer and dryer and 50 minutes. $320/hr for labor just seems a bit excessive to me.


Microwave repair




Review of Appliance Express

Fast and completed repairs


top notch




Review of Appliance Express

Paul and David did a great job. Prompt, wore footies, identified and repaired the issue, and we polite. This was a whirlpool warranty call.


Great




Review of Appliance Express

Cliff explained the situation clearly


Joe is awesome!




Review of Appliance Express

As always, joe was top notch.


Got fixed but not in timely manner.




Review of Appliance Express

Job for warrantee work on Whirlpool Dryer . 1st appointment Thursday, motor bad will order parts and replace the next Tuesday. No call, so Tuesday I call. I'm told Thursday is date to replace. Show-up but determine it's two man job. Leave and tell me it will be Monday before they can come again. Finally talk to supervisor (because no help from answering service ladies who threaten to hang-up because I was upset and talking loudly); and he will get it fixed Friday morning. Friday morning dryer fixed.


Great service




Review of Appliance Express

Clif was very professional, called ahead, and fixed the issue so very happy.


Dishwasher rescue




Review of Appliance Express

Excellent service. Very knowledgeable, and friendly servicer. Hope I don't need service again on this new dishwasher, but if I do, please send Lou!


Excellent Friendly service




Review of Appliance Express

I fell and he was professional, friendly, and quickly diagnose the problem and fixed it. They were on time and I was completely satisfied with the experience


Frank




Review of Appliance Express

Excellent techs


Both Wes and Scott excellent!




Review of Appliance Express


Great tech




Review of Appliance Express


Great service!




Review of Appliance Express

Lou was very helpful in solving our problem. I recommend Appliance Express, very efficient!


Great service




Review of Appliance Express

Al did a wonderful job. His knowledge and experience is very evident.


Lourdes




Review of Appliance Express

They did good service but my dryer is not working again ☹️And I called tne company and said this time will take more than a week to come and fix it again ☹️.


Considerate tech




Review of Appliance Express


Ice maker




Review of Appliance Express

Great honest service.


Great service and very efficient.




Review of Appliance Express

The technician was prompt and courteous. Replaced the part in a timely manner.


Great Service




Review of Appliance Express


Great service. Great attitude Very pleased




Review of Appliance Express

A+


Great service!




Review of Appliance Express

Robert is knowledgeable and determined to fix the problem and I am so pleased!!!


The Best Service Tech!




Review of Appliance Express

Paul is a consummate professional: He has outstanding knowledge, technical skill, and customer focus


Mjolly




Review of Appliance Express

The only problem you have with Joel ... is that he is so professional and good that I hope you pay him well so that no one try’s to hire him away from your company. He is the only person I want working on my equipment! Take care of this fellow.


Great work!




Review of Appliance Express


Excellent, again!




Review of Appliance Express

I had a company supposed to do this job, but they didn’t make much of an effort to contact me. I called Lowe’s and asked to change the service call, and Appliance Express took care of it, as they did in the past. These people are really great to work with. Very, very professional and prompt at answering calls. If I could have them assigned to my service calls in the future, I will be delighted.


Great service




Review of Appliance Express

Extremely informative!


Service was awesome!




Review of Appliance Express

Unfortunately, service did not work. Fridge is still not cooling appropriately. It seems that this model is defective and other owners of it have had recurring cooling issues. It has apparently been fixed in manufacturing of new ones of this model but Whirlpool has yet to come up with a solution for previously purchased models that do not work properly. There is currently a class action suit against whirlpool. In the mean time we are having to eat out instead of cooking at home like we normally do. Not the repair mans fault. I am sure they are just as frustrated as we are.


Great service




Review of Appliance Express

He was actually early! Got the job done quickly and it was all under warranty.


He was great




Review of Appliance Express


Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW2 Arrived onsite to replace parts ordered by previous tech. Replaced both controls. Tested unit. Unit test good. No leaks at this time. Job complete

Near Headwind Way, Kyle, TX 78640
Paul R.

Paul R.

FREEZER GE GSS25GMHJCES Arrived onsite for a refrigerator with the FC light not working. I found the correct voltage to the LED but it wasn’t illuminating. I replaced the LED. The light is working as designed. Call complete.

Near Young Ranch Rd, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived onsite for the refrigerator ice maker not working properly and freezer compartment not cooling properly. During testing found that error code E5 ice maker timed. Upon inspection found that the freezer evaporator is frozen solid causing the ice maker issue and the cooling issue inside the freezer compartment. Will need to replace evaporator fan and thermistors.

Near Mont Blanc Dr, Austin, TX 78738
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to diagnose a microwave that is tripping the breaker. Tested unit and found lower interlock failure. Replaced interlock assembly and tested unit. Found all is functioning properly at this time.

Near Palio Pl, Andice, TX 78628
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG97US6HS00 (JO) Arrived on site for cooktop with center burner not working properly. The customer stated that the flames were not going as high as they previously had when they first received the cooktop. We found the burner working as designed and informed the customer that the flame heights were at the proper height. He stated it use to boil water faster. . We then checked the orifice which was cleared. Showed customer if we adjusted flame height any higher it would put the flame to high. Attached picture of flame to SD-pic. Called techline and spoke with Robert. He stated unit is operating as designed. (Sr# 7729164201). Unit working as designed. Call complete.

Near Inge Ln, Leander, TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven door damage. Upon further inspection, I found the oven door outer glass broken out and the handle sitting inside the oven. I removed the remaining trim of the outer glass and replaced it with new. Tested the door and it’s opening as designed. No gas leaks detected during service, job."

Near Goldenwave Way, Liberty Hill, TX 78642
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer making loud noises durning spin . Found oil leaking from gearcase . Ordering gearcase ,slider and AUTHO . No water leaks detected at time of service. Call to set return ; ordrng 1 AUTHO and 1 W10734521 (slider) and 1 W11455453 (GEAR )"

Near Water St, Bastrop, TX 78602
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed console, after replacing, unit tested good."

Near Hazy Hills Loop, Dripping Springs, TX 78620
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer not draining properly. Upon arrival customers current load was excessive. Put unit in diagnostics and found stored error code F0E5/F0E2 for off balance load and over suds. Ran auto test and unit passed all cycles. Customer instructed not to over load washer and also be sure to select correct cycle type (bulky...) the washer tub should not exceed mid way. Also, be sure not to exceed recommended high efficiency detergent. Customer is using High efficiency pods and should not exceed one pod per cycle. Over filling and over suds will disrupt the spinning cycle and cause the unit to stop prematurely and leave clothes wet. Job complete. No leaks present at this time."

Near Guadalupe St, Austin, TX 78701
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW8900BW0 Arrived onsite to install previously diagnosed parts. I installed the bearing kit and tub seal. I ran a auto diagnostics test and all tests passed with no leaks detected during time of service.Job complete

Near Luminoso Ln E, Round Rock, TX 78681
James C.

James C.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and installed new gearcase, slider, basket and wash plate. Tested operation and found unit working properly. Job complete"

Near Eagle Point Dr, Kingsland, TX 78639
Noah D.

Noah D.

WASHER MAYTAG MVWB855DW1 "Arrived on site to inspect washer for stopping mid cycle, tested in diagnostic and found 2 overload codes, instructed customer on proper use, tested functions and found no issue with pump or spin. Complete"

Near Copper Creek, New Braunfels, TX 78132
Noah D.

Noah D.

RANGE WHIRLPOOL AER6303MFS2 "Arrived on site to inspect oven for intermittent issues with console, checked for burnt wires due to intermittent power, breaker amps were correct and all functions worked. Ordering control due to intermittent issue. Office to reschedule; ordrng 1 W11204487 (CONTROL )"

Near Armadillo Dr, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Arrived on site and installed new controls and thermistor. Tested operation and found unit working properly. Job complete

Near Brazos St, Marble Falls, TX 78654
James C.

James C.

DISHWASHER MAYTAG MDB8959SKW0 Arrived on site and tested operation. Found unit will not drain. Vacuumed water from unit and accessed drain pump. Found chopper has come off of pump. Removed chopper parts and reassembled. Unit tests good. Job complete

Near Hillview Dr, Horseshoe Bay, TX 78657
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL AMV2307PFS Arrived on site to test unit for fan not working. Found main wire harness fan connection had wires completely chewed apart. Found fan shroud/housing had signs of chewing(took pics). Failed to call tech line within hours of operation. Will need to document issue with tech line and SR#.; saved tckt

Near Thorpe Ln, San Marcos, TX 78666
Noah D.

Noah D.

RANGE WHIRLPOOL WEE510S0FS "Arrived on site to inspect oven for not opening, upon inspection found the latch open and was able to work oven. Instructed customer on proper use. Complete"

Near Golden Sage, Seguin, TX 78155
Matthew  Z.

Matthew Z.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for unit not cooling in RC/FC. Ran diagnostics, found thermistors, and fans to be running. No frost pattern. Compressor was lightly humming but would it cool. Unit has a sealed system issue. Need to order compressor, evaporators, oil less gages, dryer and access valve. Will need sealed system technician scheduled for 2 hrs. Office to reschedule. ; ordrng 1 OILLESSGAUGES and 1 TJ90SF8404 (VALVE ) and 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11035643 (evaporator)"

Near Travis Heights Blvd, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of light not working, found failed modules, I replaced modules, unit tested good."

Near White Wash, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR JENN-AIR JS42PPDUDB02 Arrived on site and tested operation. Found unit not cooling but fans running. Tested compressor and found compressor not operating and inverter giving 3 flashes indicating inverter failure. Tested compressor terminals and found compressor good. Installed tester inverter and the compressor began to function properly. Inverter is currently out of stock. ; ordrng 1 W10629033 (inverter box)

Near Broken Hills Dr, Horseshoe Bay, TX 78657
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSCS25FVSS00 "Arrived on site to diagnose refrigerator beeping and not cooling. Performed diagnostic. Unit was on when I got there with no sound coming from it. Lights were on. Was able to get unit into diagnostic mode, where half the components didn’t respond and were dead. Power cycled unit and it just beeped and constantly reset over and over. Unit needs a New Hv control and possibly a Ui / control as well.

Near Pappys Way, Austin, TX 78730
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to test unit for blower not working on speed 2 only works on speed 1. Test unit and found shorted control and blower. Replaced both parts test unit and unit test good job complete.

Near Gunflint Dr, Austin, TX 78747
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL MVW7232HW0 "Arrived on site to replace previously diagnosed parts. Installed new UI and control. Powered up washer and WIFI would not connect to customers phone. After five attempts the washer WIFI allowed normal functions. Tried starting a wash and would not start cycle after holding start for three second countdown. Placed in diagnostics and lid lock engaged, but would not keep the lid locked and lid was opening and closing as if it wasn’t locked.

Near Pumpkin Ridge Dr, Austin, TX 78717
Andy  B.

Andy B.

OVEN WHIRLPOOL GR563LXSS2 Arrived on site for range not working after pop sound. Tested and inspected unit and found failed terminal block and power cord. Removed failed parts and replaced with new. Tested unit and all operations are normal.

Near Ashberry Trail, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER WHIRLPOOL CET9000GQ1 Arrived on site for unit not re registering when coins are deposited. Replaced both control and coin drop. Unit is now excepting when coins are deposited. Tested unit all checks good no water leaks detected at time of service job complete. Still waiting on key issue .

Near S Pope Bend Rd, Cedar Creek, TX 78612
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW5630HW0 "Arrived on site and replaced console diagnosed on previous visit, after replacement insured washer is operating properly, job complete"

Near Breezy Pass Cove, Austin, TX 78749
Clif L.

Clif L.

DISHWASHER GE GDF620HMJ2ES Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found diverter hose leaking at pump connection. Diverter will need to be replaced to complete repairs as hose is attached to diverter from manufacture. ; ordrng 1 WD19X25278 (DIVERTER KIT)

Near Canyon Vista Ln, Georgetown, TX 78633
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to inspect fridge and install parts per last tech, replaced cover as well as the evap harness, zip tied sensor to evap, replaced clamps, replaced console of deli drawer. Put hardware back together. All functions started on fridge and cooling started. Complete"

Near Falling Hls, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

RANGE JENN-AIR JGRP548HL00 (JO) Arrived on site to install previously diagnosed parts for a range where the flame was not igniting in the right side oven. Found spark module harness grounding to chassis. Replaced spark module and harness. Unit began working as designed and informed/showed customer that it was lighting/igniting. Call complete.

Near Colina Cove Dr, Kingsland, TX 78639
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found error code E1 for not cold enough. Temperature in the freezer compartment is good. Temperature in ice box compartment is good. Ice maker passed all tests and filled with water. Previous repair that was done corrected the not cold enough issue. The refrigerator just needed to be unplugged and reset. So did that and advised customer to monitor. Complete

Near Vail Divide, Austin, TX 78738
Andrew  H.

Andrew H.

MICROWAVE WHIRLPOOL AMV2307PFS "Arrived on site to test unit for not heating. Found unit is heating but turns off once magnetron gets hot.

Near Thorpe Ln, San Marcos, TX 78666
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site for a washer that would not make selections. Inspected unit and work area. Found unit was trying to go into a drain initially when powered on and would not change cycles. Attempted to unlock the control lock and power unit off and change selections. And it would try to change the elections but would not allow the unit to start any cycle due to trying to drain out. Removed pressure switch , Replaced control and tested unit. Unit is working as designed. Call complete.

Near N Interstate 35 Frontage Rd, Elm Mott, TX 76640
Lou S.

Lou S.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site to inspect washer not working and lid locked. Upon further inspection, customer advised that the wiring at the outlet was corrected and when they went to test the washer, sparks came out from the unit and it shut off and the lid locked again. I attempted to place the unit in diagnostics to get the lid unlocked and it failed. Following the tech sheet, I tested voltage and it showed 125V. I tested the control and found it not providing the correct voltage. I removed and replaced the control and tested. When I went to manually test the drain pump to get the water out of the unit, the control popped again in the same place; a solenoid located in between the J6 and K4. I contacted techline and explained my findings and they recommended testing the drain pump. When I tested it, I found only .1ohms. Techline advised they were adding documentation to previous SR#7728846646. I tilted the unit back and found a maroon colored debris coming from the dra

Near Leander, TX 78641
Kayman B.

Kayman B.

DISHWASHER MAYTAG MDB8959SKZ0 Arrived onsite for dishwasher showing error code for drain issue. Upon inspection I found water standing in the tub. I vacuumed the water and inspected the drain pump. the drain pump had a piece of something lodged in the impeller causing the unit to not drain and to show the error. I cleared out the drain pump and reinstalled. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job complete.

Near Kingston Pl, Cedar Park, TX 78613
Brandon C.

Brandon C.

DISHWASHER GE GDF520PSJ2SS "Arrived on site for customer complaint of unit not heating, found no rinse aid was being used, found heating element and circuit tested good"

Near Topacio Dr, Spicewood, TX 78669
Brandon C.

Brandon C.

OVEN GE JT915SK5SS "Arrived on site for customer complaint of unit not finishing cleaning cycle, found f9 error code, I replaced control tested good."

Near Salen Cove, Briarcliff, TX 78669
David S.

David S.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer not heating. I inspected the unit and work area. I tested the unit and found it not heating. I inspected the thermal fuse, heating element, thermostat, all checked good. I checked voltage to the unit and it is getting 240 volts across l1 and L2. I am ordering the heat switch WP8578352, blower wheel thermostat wp8318268.; ordrng 1 WP8318268 (thermostat) and 1 WP8578352 (swtch-temp)"

Near Cercina Trail, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site for customer complaint of top rack falling off, found tracks broken, I replaced left and right track, unit tested good.

Near Keswick Rd, Spicewood, TX 78669
Kayman B.

Kayman B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite for refrigerator frosting up on RC evaporator cover. I found all thermistors passed diagnostics I also found fans running but the RC fan sounded pound like hitting ice. The unit is too frosted to defrost with a steamer I am ordering a drain pan and returning with the fan scroll thermistor and controls. Pan (W11162078) Returning tech please call techline for assist. ; ordrng 1 W11162078 (pan-drip)

Near Arques Ave, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site and apartment resident is complaining to apartment maintenance that there is not enough water in the washer. This washer measures each load and adds the minimum amount of water needed to wash the clothes. This is how washer saves water and energy. Deep water wash changes this slightly but washer will never be “full of water.” Ran all functions in diagnostic cycle and everything checks good, no error codes found or generated. Washer is operating as designed. No adjustment or replacement of parts can change the operation.

Near Sabio Dr, Austin, TX 78749
David  Z.

David Z.

WASHER WHIRLPOOL WTW7500GW2 Arrived on site for washer throwing F5 error and just beeping. Found the lid lock stuck and lid would not open. Replaced lid latch and retested. New latch is actuating properly and working as designed. Call complete.

Near Gorham St, Austin, TX 78758
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5100HW0 "Arrived on site for customer complaint of unit not drying, found failed UI console, called tech line, I replaced console that customer had, unit tested good. Voltage tested good. SR# 7729168095"

Near Ranch Rd 12, Dripping Springs, TX 78620
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4800XQ4 Arrived onsite and found suspension failing. Ordering suspension to repair. Advised customer on repair. ; ordrng 1 W10780048 (suspension)

Near Red Cloud Dr, Austin, TX 78759
Jimmy J.

Jimmy J.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site for installation of previously diagnosed parts. Installed control, UI, fuse, and blower. Ran pre heat and oven is operating as designed. Job completed."

Near Lookout Cir, Hutto, TX 78634
Clif L.

Clif L.

RANGE KITCHENAID WFG510S0AB1 Arrived on site to inspect range for possible gas leak. Tested unit and did not register any leak with gas leak detector at this time. Advised homeowner on findings.

Near Kickapoo Creek Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to install previous diagnosed parts. Removed failed UI and control, installed new. Performed diagnostics mode and tested ice maker operation. Tested all other components. All tested good, no water leaks detected."

Near N Rawhide Trail, Liberty Hill, TX 78642
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WZC3122DW Arrived on site and used pads to dampen noise. All else checks good. Unit is cooling properly. No alarm at time of service. All checks good.

Near Bristle Oak Trail, Austin, TX 78750
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace previously ordered parts for oven. Verified F6E4 error in unit, unfortunately error is for a control and user interface miscommunication. Panel and control will need to be replaced along with blower to complete repair. Office will need to set return appointment due to part availability. Panel and control will need to be replaced individually with power reset in between to prevent issue with serial communication between parts. and 1 W11297709 (CONSOLE )"

Near Ignacia Dr, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and inspected refrigerator and found shaft between motor and ice and was not transferred over when door was replaced. Will need to order a new one; ordrng 1 W11228132 (SHAFT)

Near Fox Hollow, Buda, TX 78610
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF510PAYS6 "Arrived on site for: Will not heat/dry. Replaced the heating element and still not working. no heat or steam at end heating element was corroded and split - dishwasher runs and works just no heat or steam and not drying. Ran diagnostics and no error codes came on. Customer replaced heating element and when old heating element went bad it may have caused the control to lock out the heating function. When this happens a full diagnostics must be ran for the function to unlock and operate as designed. Also explained to customer that using a rinse aid in their dishwasher and choosing normal, high temp, and heated dry will get the best drying performance out of the dishwasher.

Near Jack Bradley Cove, Round Rock, TX 78665
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to diagnose a microwave that is not heating. Found failed magnetron in unit. Replaced magnetron and tested unit. Found all is functioning properly at this time.

Near Brenham Pass, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to test unit for unit not draining. Test unit and found brown wire to drain pump was not connected to pump. Secured connection test unit and unit test good job complete.

Near Dispatch Way, Austin, TX 78748
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit making a metal on metal screeching noise at the beginning of spin and per tech lines recommendations, I removed and replaced the drive block and spin basket and calibrated the unit then tested. Unit continued to make the noise. I removed and replaced the gearcase and calibrated and retested. Unit continued to make the noise but louder. I contacted techline and spoke to a Steve and advised him of my findings and repairs per their recommendations and provided file #7728033606. Steve recommended to replace the outer tub, spin basket, gearcase, splutch assembly, and drive block one more time and advised this is being documented on the same SR#7728033606. I advised the customer of the repairs and tech lines recommendations. I am ordering the gearcase, cam, outer tub, spin basket, drive block , CNOTE-2 HR JOB and CNOTE-LSO and office to schedule return service. No water leaks obser

Near Greenlee Dr, Leander, TX 78641
David S.

David S.

DRYER WHIRLPOOL WED4815EW1 "Arrived in site for dryer making a noise. I inspected the unit and work area. I tested the unit. I could hear the noise coming from the interior of the dryer cabinet. I gained access to the cabinet and I found the belt was loose, and paper was stuck in the motor. I removed the paper, and installed new guide wheels, belt and tensioner pulley. I reassembled the unit and tested it again. The dryer now sounds normal and the customer approves. Job complete."

Near Hyson Crossing, Pflugerville, TX 78660
Jacob S.

Jacob S.

DISHWASHER FRIGIDAIRE FFBD2412SS0A "Arrived onsite for unit not having any power. Tested unit. Unit was not powering on. After further inspection, found that the plug for the unit was not fully inserted. Plugged in unit. Tested unit. Unit test good. No issues at this time. Job complete"

Near Burton Dr, Austin, TX 78741
David S.

David S.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site for cooktop rusting. I inspected the unit and work area. I found the cooktop rusting on all surfaces. I replaced the cooktop and hinges. I reassembled the unit and tested all burners. The unit is working as designed. Job complete.

Near Caperi Dr, Pflugerville, TX 78660
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG77US0HS00 Arrived on site to diagnose a cooktop that is not working. Tested unit and found only one outlet in cabinet has power and cooktop was plugged into a non-powered outlet. Reset plug to proper outlet and tested unit. Found all is working properly at this time.

Near Deer Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of ice having crystals and ice container broken. Found air leak coming ice door seal, ordering ice door, and container. ; ordrng 1 W11399564 (ICE DOOR)"

Near Hawthorne Loop, Driftwood, TX 78619
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRD25FKBL03 "Arrived on site to diagnose refrigerator with water leak in freezer. Customer said it was coming from ice maker area. Found the icemaker was full of ice that wasn’t ejecting, and unit kept filling on top of the frozen ice and is now leaking out. Replaced icemaker. Retested and unit is now working as designed. Power cycled unit as well. Call complete."

Near Prince Andrew Ln, Austin, TX 78730
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to check refrigerator for lights constantly staying on. Inspected all light/door switches and disassembled the fresh food section. Found the switches for the pantry drawers not actuating. Reassembled and all light functions resumed to normal. Refrigerator seemed to be operating properly but it had been less than 24 hours since repair. Advised customer to wiat a full 48 hours before ice productions resumed and a full 24 hours after todays visit before temps returned to normal. Job complete

Near Masonwood Way, Round Rock, TX 78681
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to diagnose refrigerator that was grinding at times from RC and items heating up. Found the damper control was grinding gears and incredibly loud.Replaced damper control and retested. Unit is now quiet and operating as designed. Call complete.

Near Dry Creek Dr, Austin, TX 78731
Noah D.

Noah D.

WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer for not operating correctly, upon inspection found the low flow code, checked spouts and found the cold side off, turned on water and retested, all functions returned. Complete"

Near Via Arroyo, Seguin, TX 78155
Richard P.

Richard P.

DOWNDRAFT JENN-AIR JVD0303GS0 Arrived onsite for the vent not working properly. During testing found that the vent will not turn off when off is pressed and it will not go into 2 high speed. Found that the control board that controls the switches is not working properly. When I wiggle the harness it starts to work somewhat. Ordering parts and office to schedule ; ordrng 1 W11227397 (switch) and 1 W11227435 (harns-wire) and 1 W11227455 (harns-wire) and 1 W11227456 (harns-wire) and 1 W11227460 (harns-wire) and 1 W11227466 (cntrl-elec) and 1 W11228213 (cover-fan)

Near Lakeway Blvd, Austin, TX 78734
Andy  B.

Andy B.

VENTHOOD WHIRLPOOL WMH32519FS0 Arrived on site for microwave not filtering air properly. Upon arrival customer informed that issue is air is coming out top front instead of out vent. Tested and inspected unit and found blower was set to vent out front and not to vent out. Removed unit and uninstall blower fan and reinstall to vent out. And reinstalled unit. Tested unit and all operations are normal.

Near S Church St, Georgetown, TX 78626
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site for customer complaint of middle burner not working properly, found orifices needed replacing, left orifices with customer and instructed that a plumber install."

Near Blue Ridge Dr, Dripping Springs, TX 78620
David S.

David S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not draining properly. I inspected the unit and work area. I found the unit full of water. I tried to put the unit through a drain. I couldn’t hear the drain pump come on. I inspected the drain pump and found the connector not seated all the way. I reseated the connector and put the unit through a drain. I found the pump coming on but not draining. I inspected the disposal and found the plug still in the disposal. I removed the plug and ran the unit through a diagnostics cycle. The unit is now operating as designed. No water leaks detected. Job complete.

Near Grey Castle Dr, Pflugerville, TX 78660
David  Z.

David Z.

OVEN WHIRLPOOL RBS305PDB12 Arrived on site to install thermostat to resolve no heat coming from elements. Installed the thermostat and retested unit. All elements are now heating as designed. Call complete.

Near Sedona Dr, Austin, TX 78759
James C.

James C.

WASHER GE GTW750CSL0WS Arrived on site and tested operation. Found unit passed diagnostics with over flow error. Found hot valve dripping as well as cold valve. Tested valves and found hot water solenoid reads good but water still dripping. Found cold solenoid also good and not dripping after being unplugged. Found trace voltage from control to cold valve and hot valve stuck open. Unit will need new valve and control to repair. ; ordrng 1 AUTHO (AUTHO) and 1 WH13X26637 (valve quad water asm) and 1 WH22X29348 (CONTROL)

Near Hermosa Dr, Kingsland, TX 78639
Andy  B.

Andy B.

WASHER GE GFWS1700H1WW Arrived on site to install previously diagnosed motor and dampers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Davis St, Taylor, TX 76574
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect range oven temps. Upon further inspection, the customer advised that their inspector advised that the unit oven wasn’t heating correctly. I tested the oven sensor and found it out of range. Removed and replace the sensor and tested temps on Bake at 350 degrees. My max temp,reading was 458. My next 5 readings were 324, 401, 321, 417, 325 for an average temp of 357.6 degrees. I advised the customer of my repairs and findings. Tested the cooktop and all burners are operating as designed. No gas leaks detected during service, job completed."

Near Lambert St, Leander, TX 78641
David  Z.

David Z.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to install door glass to resolve discolored door glass in oven. Replaced door glass.

Near Bully Hill Cove, Austin, TX 78759
David S.

David S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install previous diagnose parts. I gained access to the fresh food evaporator, I installed new evap clamps, a new evap motor, I secured the thermistor with foil tape and zip ties. I gained access to the freezer evaporator and replaced the evaporator motor, I secured the thermistor with foil tape and zip tie. I replaced both the UI and the HV control. I reassembled the unit and found it operating as designed. Job complete no water leaks detected."

Near Chayton Cir, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KSSC48QTS02 Arrived onsite and replaced inverter box to repair cooling failure. All checks good. Unit is now operating as designed.

Near Winchelsea Dr, Austin, TX 78750
Matthew  Z.

Matthew Z.

FREEZER WHIRLPOOL WSZ57L18DM00 "Arrived onsite to replace thermistors, evaporator motor and harness . Tested heating element and element passed. Job complete"

Near Bowie St, Austin, TX 78703
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW6120HW0 Arrived onsite for unit not completing 1st cycles. Customer was saying that they would have too unplug the unit and wait and plug it back in to restart the process and then the unit would complete on the 2nd wash. Went ahead and ordered both control board and UI panel assembly. Office to reschedule. ; ordrng 1 W11112920 (UI ASSEMBLY ) and 1 W11387682 (CONTROL BOARD )

Near Wetzel, Kyle, TX 78640
Wesley P.

Wesley P.

COOKTOP ELECTROLUX EW30CC55GS3 Arrived onsite and found unit dead and chirping and blinking

Near Tin Cup Dr, Austin, TX 78750
David S.

David S.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for cooktop leaking. I inspected the unit and work area. I turned the gas valve on and tested around the regulator and valve, I used a bubble solution and the gas detector, I found no leaks. I inspected the orfice holders and the valves. I found no leaks. I tested all burner heads and found them operating as designed. I find the connections to the spark module lose and not properly seated. I reseated the connections. The unit is operating as designed. Job complete. No gas leak detected."

Near Chayton Cir, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool in fresh food. Diagnosed incorrect thermistor installed into fresh food section. Installed correct thermistor,added sealer in gaps between damper and gasket seal."

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit making loud noise, found noise coming from dispenser motor, I replaced dispenser motor and coupling, u it tested good."

Near Canna Lily Cir, Driftwood, TX 78619
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for ice maker not making ice. Upon inspection found fill tube frozen over and spraying water over ice tray freezing water into a clump in the ice bin. Frozen tube was caused by valve not shutting off completely and leaking which was freezing in the line. Replaced valve, tested unit and unit is no longer leaking and is functioning correctly. Job complete"

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site and found door gasket is torn. Replaced door gasket and it is now correct, job complete"

Near Drury Ln, Austin, TX 78737
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for an icemaker that hadn’t made ice since the last repair was made. On arrival I found the FC temp at 26 degrees because the unit was in a defrost cycle. I power cycled the unit and tested the FC temp. I found the temp dropping slower than normal and checked the condenser fan and coil. The fan was running but the coil was a little dirty. I cleared the coil and the temp started dropping faster. I tested the ice maker, ice box fan, and the thermistors. All the thermistors passed and the fan worked as designed. I found no error codes in the icemaker. The icemaker completed the harvest test and the fill test. On arrival I did find the icemaker mold dry. I found the speaker on the new UI not working and suspect an issue with the new UI. The UI needs to be replaced again to complete service. Ordering W10848301 cntrl-elec.; ordrng 1 W10848301 (cntrl-elec)"

Near Ruffino Ln, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR GE GSL25JFPABS "Arrived on site for no cool. Found evaporator incased in ice,removed cover,removed heater,ohmed heater no continuity to heater diagnosed a burned out heater,customer claimed issue with water,ran water dispenser no,water from dispenser,pulled out refrigerator found water leaking removed cover found broken water lines in compressor compartment. Unit will need union connectors and a new heater. ; ordrng 4 WR02X11330 (UNION 5/16)s and 1 WR51X10055 (HEATER )"

Near Casa Grande Dr, Austin, TX 78733
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and inspected washer and found Bellow is torn, quoted customer for repairFound motor mount is striking bottom of the panel and corrected it noise has stopped. Job complete"

Near Verano Dr, Austin, TX 78735
David  Z.

David Z.

OVEN JENN-AIR JJW2827DS01 Arrived on site to install console to resolve stuck key error message. Replaced console and retested. Unit is now working properly with no errors present. Call complete.

Near Woody Ridge View, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no cool. Compressor powered on,checked low side reading -20 removed evaporator cover found thermistor clip secured to cap tube and suction line right at base of liner. Added soap to connections and at base found bubbles at liner called tech support,gave cap tube a slight adjustment and cap tube came out of wall, Whirlpool will contact customer within 72hrsSr#7729165255"

Near Leland St, Austin, TX 78704
Luis M.

Luis M.

FREEZER KITCHENAID KBSD608ESS01 Arrived on site for no lights. Diagnosed a defective led replaced upper right side led module on freezer mullion side powered unit on all leds working as designed. AUTHO on file.

Near Trailview Mesa Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for refrigerator not producing ice and to install previously diagnosed parts. Customer stated that the ice maker continued to drip. Replaced the door and inner door UI. Unit worked as designed. Advised customer to let ice bin sit out of fridge for a few hours to dry out before putting it back in. Call complete.

Near S Chaparral, Burnet, TX 78611
Wesley P.

Wesley P.

COOKTOP IKEA ICI500XB01 Arrived onsite and was advised that occasionally you have to shift or lift the pan on the cooktop to continue the heating cycle. Advised customer on best practice with pan size and induction design. Unit modules and hot plates have been replaced in prior repairs. Advised customer on status. Advised that if any known fixes for having to shift pan exist we will address according to the service pointer. No service pointers at this time.

Near Indian Mound Dr, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC evaporator fan/harness. I mounted the evaporator thermistor using foil tape and a zip tie. I replaced the evaporator cover because the tabs were broken. I installed shims between the cover and pan to keep the pan level. I installed the control kit. I cleaned a restriction out of the drain tube and made sure the tube was sealed. I tested the unit and it was working as designed.

Near River Chase Blvd, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to inspect refrigerator freezer door frozen shut and leaking water. Upon further inspection, I found the freezer door would not open. Customer advised that they found ice forming on the ice maker and on the back wall of the FC section. I attempted to get the FC door open but it would not budge. I recommended that the customer unplug the unit and allow it to defrost to where the door can open. Had the customer sign a waiver of damages from defrosting refrigerator and recommended that they place towels around the unit to protect the baseboards and walls. I am ordering the fill tube fitting and will return with prescreened parts. Scheduled for 10/02/20. No water leaks observed during service.; ordrng 1 WPW10601149 (fitting)"

Near Co Rd 270, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite for refrigerator making abnormal noises. Upon inspection I could not find any abnormal noises. I put the unit into diagnostics and ran test for all thermistors and both fans for the evaporators but could not recreate the noise. I ran the compressor test and found the compressor making a vibrating or buzzing noise. I added a sound pad to damper the noise. All other tests passed. No leaks were detected during time of service. Job complete.

Near Escarpment Way, Cedar Park, TX 78613
Richard P.

Richard P.

RANGE FRIGIDAIRE FFEF3011LBG Arrived onsite for the oven not working. During testing found that no issues at this time. The gas Ignitor turned on and reached to the correct Amps and the gas valve kicked on and oven heated up to temperature. No issues found at this time. Complete

Near Voss, Kyle, TX 78640
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRT138FZDM03 Arrived onsite for unit not working. Looked at unit. Found that the tube for water fill on the funnel of the ice maker fell off causing ice over in the freezer. Removed ice as much as possible. Re aligned tube in funnel for ice maker. Let customer know to allow unit 24 to 48 hrs to thaw. No leaks at this time. Job complete

Near Fallwell Ln, Del Valle, TX 78617
Richard P.

Richard P.

WASHER WHIRLPOOL MAVT236AWW Arrived onsite for the washer leaking water into tub when off. During testing found that the valve is not closing all the way. Will need to replace water valve. Ordering parts and office to schedule ; ordrng 1 WP21001932 (valve- wat)

Near Gebron Dr, Austin, TX 78734
Richard P.

Richard P.

COOKTOP WHIRLPOOL WCG97US6HSS00 Arrived onsite for the cooktop leaking. Saw the red tag and it said no thermostat so not sure what that means. But took cooktop panel off and turned gas on and checked for leaks with bubbles and gas detector and found no leaks . Put cooktop panel back on and all burners tested fine. Checked gas line going into cooktop with bubbles and detector and found no leaks . Found no issues at this time. Turned gas back off due to the fact that the home is still under construction. Complete

Near Baldovino Skyway, Spicewood, TX 78669
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for freezer door being stuck closed. I inspected the unit and work area. The customer stated that the door started to open this morning and they had cleared a lot of ice away from it. I inspected the tracks and found them in good condition. I cleared away the rest of the ice. I found the drain tube in good working order, and the fill tube for the ice maker is in the correct position. I I’ll return with the freezer door and gasket when we receive them. The office will reschedule when we have an eta on the parts.; saved tckt"

Near Isle of Glass St, Pflugerville, TX 78660
James C.

James C.

WASHER GE GUD27ESSMWW Arrived on site and found start button recessed into console as well as the deep rinse. Removed console and found control has detached from console. Locked control in place and tested operation. Unit tests good. Job complete

Near Pecan Creek Dr, Horseshoe Bay, TX 78657
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range that has burners that will not ignite. Adjusted igniter’s for front burners and tested unit. Found all is functioning properly at this time.

Near Comal Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48FTS18 "Arrived on site for customer complaint of unit not cooling, found power getting to unit but no lights on. I disconnected on/off switch from power supply and reconnected, unit came on,

Near Cordill Ln, Spicewood, TX 78669
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived onsite and found unit needed adjustment for the mullion to catch. All checks good. Unit is now operating as designed.

Near Bancroft Trail, Austin, TX 78729
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site to follow up on noise coming from refrigerator. Found rattling / reverberation coming from condenser rattling against lower support bar. The foam under it was not making contact. Used some cardboard to isolate and brace the condenser and noise stopped. Unit is now working as designed. Call complete.

Near Swearingen Dr, Austin, TX 78758
Lou S.

Lou S.

RANGE AMANA AGR5330BAS3 "Arrived on site to inspect range cooktop burner flames and oven noises. Upon further inspection, the customer advised that the cooktop burner flames were too high and food was burning while cooking. I tested all burners and found the flames too high and the front left burner took too long to ignite. I adjusted the flames to the customers liking. I found the front left burner ignitor was loose and the spark was not hitting the burner cap like t should. Adjusted the ignitor and retested and it is operating as designed. I advised the customer that the popping noises coming from the oven are due to the metal being heated and “moving”. I advised that the noises would eventually decrease or stop over time. No gas leaks detected during service, job completed."

Near Itzel Bend, Leander, TX 78641
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KUDS30IXBL4 Arrived onsite for dishwasher not powering on and dead UI. Upon inspection I found correct voltage at the junction box. I traced voltage up to the control but there was none coming out to power the UI. Control (WPW10380685) and control panel (WPW10500172) and please send all parts on parts pick from today back with returning tech just in case. Job complete.

Near Rock Creek Dr, Round Rock, TX 78681
Matthew  Z.

Matthew Z.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for unit not draining. Upon inspection found sitting water in unit. Ran drain cycle and could hear drain motor activity. Noticed that the drain hose was completely clogged and could not push water out. ; saved tckt

Near Homedale Dr, Austin, TX 78704
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for unit not making ice. Looked at ice maker. Saw that the tray was broken and the ice maker somehow was not connected. Replaced ice maker. Let customer know to give the unit a couple of hrs before ice starts to be made. No leaks at this time. Job complete

Near Laguna Dr, Austin, TX 78741
David S.

David S.

WASHER WHIRLPOOL WTW7500GW2 "Arrived on site for washer showing LF and not complete it the cycle. I inspected the unit and work area. I put the unit into diagnostics and found error codes for long fill, water fill temperature, and stator spin limit over temperature. I manually activated the cold and hot water lp valve both valves aren’t opening all the way and are barely letting water through. I replaced the water glance and retested the the unit. It is now working as designed.Job complete no water leaks detected."

Near Anaheim Ave, Pflugerville, TX 78660
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1 "Arrived on site to test unit for latch catch missing. Replaced catch magnet, tested unit, unit works good. Job complete."

Near Thorpe Ln, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for f2e2 error codes. Test unit an dfound shorted ui and control board. Will order new board office to reschedule and will replace ui and control board on return visit. ; ordrng 1 NEEDAUTHO (NEEDS AUTHO ) and 1 W10854231 (CONTROL BOARD )

Near Sheraton Ave, Austin, TX 78745
Kevin B.

Kevin B.

DRYER KENMORE 110.6613241 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing fuse also found airflow through dryer is not good. Took one picture of airflow meter. Recommended that customer have the vent to the exterior clean/cleared before using the dryer again.

Near Venice Cove, Austin, TX 78737
Matthew  Z.

Matthew Z.

ICE MACHINE WHIRLPOOL KUIS15NRHB8 Arrived onsite for ice machine not making ice. Tested unit and found sealed system issue. Unit would fill and recirculate but never freeze. Job complete.

Near Wooldridge Dr, Austin, TX 78703
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Arrived on site for customer complaint of unit making noise, found water was dripping behind evaporator cover from ice maker fill tube. Found ice build up in fill tube causing some water to splash over and out of ice maker mold. I removed the ice, unit tested good.

Near Courtside Cir, Spicewood, TX 78669
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HZ Arrived onsite for the microwave not working properly. Ran diagnostics and found no issues with the microwave and no error codes. Put a cup of water inside and it heated up with no issues. All functions tested good complete

Near New Bridge Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DVE50M7450W/A3 Arrived on site for a dryer not starting cycle. Found belt attached and functioning. Tested door switch and found correct. Disassembled unit and found major lint buildup in unit. Measured resistance on all fuses and element. Found thermistor opened. Will need to replace thermostat with thermistor and remove lint buildup. . ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat)

Near Phillip Ln, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE204KWH0 Arrived onsite and replaced control. Tested and found unit operating properly. Advised customer on findings. All checks good.

Near Pencewood Ct, Austin, TX 78750
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washer not wetting clothes completely . Ran diagnostics no error codes , valve checked normal all else checked normal. Ran normal cycle did get less the optimal water level . Ordering control and switches . No water leaks detected at time of service. Call to set return .; ordrng 1 W11256105 (cntrl-elec) and 1 WPW10285511 (cycle select switch) and 1 WPW10285512 (temp switch)"

Near Oak River Dr, Cedar Creek, TX 78612
Scott  M.

Scott M.

OVEN WHIRLPOOL WFE510S0HS1 "Arrived on site ,replaced main harness . Didn’t need power cord . Ran all burners and preheated oven all checked normal . Job complete"

Near Robert Wagner Bend, Manor, TX 78653
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived onsite for a refrigerator not cooling. I found the evaporator cover completely frosted over. I ran diagnostics and the unit would not go into defrost. The control gave me a multiple failed component code pointing to the thermistors and the defrost heater failing. I removed the evaporator cover and upon further inspection I found a refrigerant leak on the left side of the coil at the bottom of the shrink wrap where the copper and aluminum come together. I tested voltage to the heater when the control was in a forced defrost and had no voltage. The control, evaporator, and possibly a thermistor needs to be replaced. Ordering W11282569 contrl-box, WPW10384183 thermistor, & WPW10383615 thermistor. Returning with the evaporator and drier. .; ordrng 1 W11282569 (contrl-box) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor)"

Near Ascot Ln, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site and found right bottom corner of refrigerator gasket is pulled away from cabinet. Used heat gun to reshape gasket and it will now seat properly. Job complete

Near Camino Vaquero Pkwy, Austin, TX 78748
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRS331SDHM02 Arrived on site for CSI Refrig Icemaker is not working Unit 414Removed ice bin and found ice built up inside water tube that runs water into ice tray. Steamed away ice build up and ran an ice harvest. Water flowed freely into ice tray and will begin producing ice immediately. Also used blue tape to secure the water line onto the back of the fridge to prevent any kinks in the line. Job completed.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
David S.

David S.

DISHWASHER AMANA ADB1400AGB1 Arrived on site for dishwasher not washing dishes properly. I inspected the unit no work area. I found the pump and motor not pumping properly. I replaced the pump and motor assembly. I retested the unit and found it pumping properly. Job complete. No water leaks detected.

Near Arcata Ave, Pflugerville, TX 78660
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived onsite to replace filter head. Part was defective. Will return with replacement head and filter just in case. ; saved tckt

Near West Ave, Austin, TX 78705
Chase S.

Chase S.

WINE COOLER JENN-AIR JUWFL242HL00

Near Kingsland, TX 78639
Jimmy J.

Jimmy J.

WASHER WHIRLPOOL WTW5105HW0 Arrived on site to install previously ordered part. Installed strike and placed washer in a drain and spin. Lid locked and cycle began. Washer operating as designed. Job completed.

Near Guadalajara St, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for a refrigerator that the FC door handle is falling off. I found the right side of the handle loose. I removed the handle and inspected. I found the collet in the handle stripped causing the set screw to not tighten. The handle will need to be replaced..; ordrng 1 WPW10138763 (handle)

Near Prairie Dunes Dr, Georgetown, TX 78628
Jacob S.

Jacob S.

RANGE WHIRLPOOL WOD51EC0HS02 Arrived onsite for fan to unit turning on when door is opened. Checked error codes to unit. Did not find any error codes. Unit working as designed. No issues at this time. Job complete

Near Conestoga Dr, Kyle, TX 78640
Richard P.

Richard P.

DISHWASHER WHIRLPOOL JDB9200CWX3 Arrived onsite for the top rack coming off track. During testing found that the plastic clip on the adjusters have broken off. Replaced adjusters and dishwasher tested fine. Complete

Near Laguna Cliff Ln, Austin, TX 78734
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for The door of the oven in my electric range is not closing. Looks the The right side door hinge is broken. Found spring hinge damaged. Replaced with new spring hinge. Opens and closes as designed. Job completed.

Near Sunrise Rd, Round Rock, TX 78664
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven controls shutting off or changing features . Ran diagnostics got UI error code . Unit is at time hard to respond . Ordering UI . Call to set return .; saved tckt

Near Cedar Creek, TX
Tyler  G.

Tyler G.

MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site for microwave that customers heard a pop noise and it would not turn on after that. Upon arrival I found that the power outlet was giving 120 V but the thermal fuse located on the noise filter had blown. The hardware and thermal fuses as well as door switches etc. and cannot find any issues with any of the parts not passing continuity or ohms test. After installing the thermal fuse I did however find that even though the interlocks had passed a continuity test they were shorting out on themselves internally wants power was re-supply to the microwave and it caused the new fuse to blow out we will need to return with a new thermal fuse as well as the upper and lower lock assembly’s. .; ordrng 1 W1013793 (THRML FUSE) and 1 W11433682 (INTERLOCK UPPER) and 1 W11433683 (INTERLOCK LOWER)"

Near Uncle Billy Way, Jarrell, TX 76537
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to install previously diagnosed parts. Installed oval burner and all ports around the plate had flame. Job complete.

Near Kenney Fort Crossing, Round Rock, TX 78665
Richard P.

Richard P.

DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite for the dishwasher front panel dented. During inspection of the new panel found that the was damaged. Reordered panel and office to schedule ; ordrng 1 W11416371 (FRONT PANEL)

Near Hedgebrook Way, The Hills, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG525S0JS0 Arrived on site to test unit for oven not igniting test unit and found bad ignitor. Replaced ignitor test unit and unit test good job complete.

Near Alderman Dr., Austin, TX 78747
Tyler  G.

Tyler G.

REFRIGERATOR KITCHENAID KSSC42FTS04 Arrived on site for refrigerator that was not cooling properly. Upon arrival the customer stated that he did notice that the evaporator and condenser fans are both running and all the lights appear to be functioning as designed as well as the displays but he noticed that he had not heard the compressor run in a few days upon arrival I checked the power supply going from the power outlet to the main on and off switch as well as to the main control and all other sub control boards in the unit. This is what I found at the inverter box that controls the compressor was smelling like burnt plastic and was receiving 120 V but was not sending any voltage to the compressor itself. I did I’m out the compressor and turn the schematics the compressor was supposed to home at seven homes and after verifying it’s on writing I found that it was sitting right at seven homes exactly. ; ordrng 1 W10629033 (INVERTER BOARD)

Near Hilltop Cir, Salado, TX 76571
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 Arrived on site and installed previously ordered parts.Removed and replaced the catch and strike.Reassembled and tested the dryer with clothes and unit tested as designed.Job complete

Near S 31st St, Temple, TX 76502
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site and found ice machine is now producing ice versus last visit, customer is concerned that there is too much being produced and replaced bin thermistor to ensure correct operation, job complete"

Near Calera Dr, Austin, TX 78735
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for a wall oven that would light up on the display but would not turn on ever since the customer bought the house two weeks ago. Upon arrival I ran a diagnostic But could not find any error codes indicating a hardware or software failure then disassemble the unit and traced the power supply as the issue back to the main outlet to the oven the power supply was only receiving between 70 and 102 V and was not even getting half of the voltage it needed in order to operate the oven properly. I informed the customer that they would have to get electrician out there to verify the integrity of the power supply before we could continue further with the oven but while I was on site I did diagnose and check the hardware components in the unit, everything else was functioning as designed so as soon as the customer gets an electrician out for the oven everything should work great. Call complete"

Near Big Brooke Dr., Salado, TX 76571
Al R.

Al R.

RANGE WHIRLPOOL WFE525S0HV0 Arrived on site and inspected range F6E1 error.Confirmed the complaint and checked P3 connector and removed and replaced the oven sensor.Reassembled and unit heats up without errors.Customer satisfied Job complete

Near Excel Dr, Killeen, TX 76542
Tyler  G.

Tyler G.

COOKTOP WHIRLPOOL KFGU766VSS02 "Arrived on site for cooked up that was not igniting the middle burner every single time you turn the ignition on. Upon a rival I was able to verify that the spark module is working as designed and all the other burners are getting the proper power supply I found that the sparker and spark wires that connect the spark to the module are both losing their continuity and not allowing the electricity to pass to the end of the sparker is needed. We will need to return with a new sparker wiring assembly as well as spark module In order to complete the repair. .; ordrng 1 WP8286829 (SPARK MODULE) and 1 WPW10398577 (SPARKED)"

Near Daisy Ln, Temple, TX 76502
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for a washer that won’t start a cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F5 E3 (lid unlock fault), F5 E1 (lid switch fault), F5 E2 (lid lock fault), and F2 E1 (UI stuck hey) error codes. Attempted to unlock the lid and unit was not unlocking. Replaced latch and tested unit. Unit is working as designed. Call complete."

Near Windsor Ave, Waco, TX 76708
Jonathan M.

Jonathan M.

WASHER MAYTAG MHW6630HW0 "Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Unit operated as before and did not light up if the knob was turned in the off position. I called Techline and spoke to Scott SR# 7729172087. He advised that her user care guide may be a misprint and it may not be a functional feature for her washer type.

Near Creek Bend Dr, Waco, TX 76712
Jonathan M.

Jonathan M.

VENTHOOD JENN-AIR JXT9136CDP Arrived onsite for a vent hood that won’t power on the lights unless pressed multiple times occasionally. Inspected unit and work area. Tested like function and found customers complaint with lights not properly functioning on the top control panel. .; ordrng 1 49001214 (CONTROL PLATE BUTTON) and 1 49001239 (CONTROL BOARD)

Near Hatter Dr, Moody, TX 76557
Tyler  G.

Tyler G.

WASHER MAYTAG MVWB765FC4 Arrived on site for washer making a thumping noise anytime it would go into agitation mode according to the customer. I thought arrival into the diagnostic mode but could not find any error codes are indicated any kind of hardware or software issue so I ran a test cycle on Phil agitation drain and spin and I immediately found during the Agitation cycle that the gear casing was internally rubbing against its interior parts causing the rotor and stater motor not spinning correctly either I ended up replacing the rotor and stater motor as well as the gear case and reassembled unit and found everything was now functioning as designed with no leaks before during or after the repair inform customer that the machine is ready for use and if they have any issues to contact us. Call complete

Near Brewer Ln, Salado, TX 76571
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and to install previously ordered parts.Found the wash plate came off with a little force.Removed and replaced the gearcase, cam, washplate and drive hub.Calibrated the unit and unit tested as designed.No leaks detected at the time of service.Job complete"

Near S Davis St, Belton, TX 76513
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 "Arrived on site for a dryer that is not starting a cycle. Inspected unit and work area. Found dryer light not coming on when door was opened. Check voltage at the terminal block and found 120 V going from L1 to neutral and L2 to neutral. However, found one vault going from L1 to L2. Tested voltage at the wall and confirmed same voltage. Checked voltage at the timer and found no voltage going to the timer. Advised customer to have an electrician come out to check her plug and breaker. Checked thermal fuse, cut off, and element and all had continuity. Unit is working as designed. Call complete."

Near Egan Ln, Waco, TX 76705
Al R.

Al R.

MICROWAVE AMANA AMV2307PFW3 Arrived on site to install previously ordered part.Removed and replaced the microwave door.Unit tested as designed.Job complete

Near Boyd Ave, Killeen, TX 76543
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site for customer complaint of console going blank, found power supply harness faulty, ordering harness. ; ordrng 1 W11233570 (harns-wire)"

Near Starfire Dr, , TX 78620
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to install previously diagnosed wire harness and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near N Mays St, Georgetown, TX 78626
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found out of balance error saved in control. Tested operation of unit and found no other failures or ab normal operation at this time. Advised homeowner on best loading procedures to prevent out of balance loads. No further repairs are needed and no leaks were found at time of service.

Near Ramada Trail, Georgetown, TX 78628
Andy  B.

Andy B.

WASHER MAYTAG WTW7000DW0 "Arrived on site for washer not draining properly and panel issues. Tested and inspected unit and found failed drain pump and controls. Will need to replace drain pump, control and UI to properly complete repairs. No repairs are to be done at this time. No water leaks present at time of service.

Near Co Rd 327, Granger, TX 76530
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and found little improvement. Removed kick plate and checked wiring and found connection for drain pump on inlet valve and connection for inlet valve on drain pump. Removed connections and placed in correct spots. Tested unit and all operations are normal. No water leaks present at time of service.

Near N Mays St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near S IH 35 Frontage Rd, Austin, TX 78747
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to test unit for unit giving error code. Test unit and found upper switch holder had lost the spring. Secured spring test unit and unit test good job complete.

Near Chrysler Bend, , TX
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 arrived on site for moisture in freezer section. Found slight gap at gasket,adjusted freezer door,checked door seal good,gasket sealing correctly to cabinet."

Near Warbler Way, Austin, TX 78735
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to inspect fridge for not cooling freezer section, upon inspection found the lower fan intermittently starting, tested for resistance on fan and it was good, ordering inverter box and control per service pointer. Office to reschedule ; ordrng 1 W10789113 (CONTROL ) and 1 W10918848 (INVERTER)"

Near Haycraft Blvd, Marion, TX 78124
Andrew  H.

Andrew H.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no power. Found bad thermal fuse preventing rest of the unit from receiving voltage..; ordrng 1 WPW10545255 (fuse-thrml)

Near Jumping Laurel St, San Marcos, TX 78666