We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Pflugerville, TX 78660
Cliff
Job Details: 03/20/2023
Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door gasket and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected range and found customer is experiencing glass surface hot on door. Per service pointer W10917778, Added insulation strip to inside of oven door. This will help but it will not completely remove heat from surface, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Manchaca, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected dishwasher and found builder never attached incoming waterline, Valve is cross threaded. After replacing valve and properly installing dishwasher it will now run correctly. Recommended that homeowner have rinse aid in dispenser, only use correct detergent and discussed optimum pod placement. Also recommended running hot water at kitchen sink on Telus hottest point before starting the dishwasher. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCED606GBL01
Near Austin, TX 78759
Paul
Job Details: 03/20/2023
Arrived onsite for a cooktop with a broken glass top. The customer stated they were told by KitchenAid that the glass came in on Friday and we were supposed to be installing it today.; ordrng 1 W11051486 (Cooktop)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78759
Vincent
Job Details: 03/20/2023
Arrived on site to install parts previously tech diagnosed. Gained access to install new motor and found that the motor was still good. The motor is only missing a bracket. Im ordering the bracket and reschedule to return
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78732
Vincent
Job Details: 03/20/2023
"Arrived on site for icemachine, inspected unit and work area. Customers complaint was not working, stoped during cleaning cycle. Tested unit and found a bad recirculating pump. ordrng 1 W11542867 (Recirculating pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for DW with a leak coming to the bottom of the unit. Upon inspection I found that the was a hole in the water inlet hose. I realize that the hose that was sent with me was too short.; ordrng 1 5304493868 (Inlet hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78704
Luis
Job Details: 03/20/2023
"Arrived on site for no ice and frost in freezer section. Ran icemaker diagnostics icemaker passed harvest and filled with water ran ice box fan test failed,fan not running,ran evaporator thermistor test defective harness ordering harness and ice box fan. ; ordrng 1 W11407678 (Ice box fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Wimberley, TX 78676
Andrew
Job Details: 03/20/2023
Arrived on site to test unit for frost building up in FC and gasket torn on RC door. Found top left gasket not sealing properly on FC door and both RC gaskets deteriorating. Recommend replacing all 3 door gaskets and both LH and RH rails in FC.; ordrng 1 W10571967 (FC gasket) and 1 WPW10132653 (LH glide) and 1 W10132652 (RH glide) and 1 WPW10420083 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Austin, TX 78737
Kevin
Job Details: 03/20/2023
Arrived on site and found customer is experiencing water dripping on floor from in between door panels. Removed outer door panel and found sound insulation is wet on the lower 4 inches on center. Ran dishwasher and water may be overlapping tub edge. Will bring back dispenser and parts research plastic edge of tub.; ordrng 1 W10861000 (Dispenser) and 1 Tubedge (Parts research)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and found saved error codes 4/3, 7/1. Ran diagnostic cycle and wash motor was running properly briefly. Took a short video and then started dishwasher three more times and wash motor did not run again. Inspected float switch and didnt see any issues. Will bring back control, wash motor, and all float switch pieces to ensure repair on next visit.; ordrng 1 W11613570 (Wash motor) and 1 W11613566 (Control) and 1 WPW10195039 (Switch) and 1 WPW10316267 (Standpipe for float) and 1 WPW10346525 (Float)"
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HBS04
Near Austin, TX 78739
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for not cooling, tested unit found evaporator fan not engaging and control throwing PO error code, replaced evaporator and control, unit is now cooling properly and can engaging but when FC door is open light flickers intermittent, inspected door switch and found it broken, ordering door switch, ordrng 1 W11396033 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Salado, TX 76571
David Z
Job Details: 03/20/2023
Arrived on site to diagnose refrigerator that was not cooling at all. Tested unit and found no frost pattern with compressor running. Unit has a sealed system failure and needs replacement. Ordering sealed system parts. Office to schedule R600 sealed system repair. Steel line. ; ordrng 1 R600 (R600 kit) and 1 W11578209 (Compressor) and 1 W11572047 (Evap) and 1 W11506635 (Access Port) and 1 Wpw10143759 (Dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Temple, TX 76504
Tyler
Job Details: 03/20/2023
Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found water leaking from 5/16-1/4 water coupler WPW10334458. Rescheduled customer to complete repairs with couplers ; ordrng 1 WPW10334458 (5/16-1/4 coupler)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a DW with a dented door. Upon inspection I found that there was a dent in the DW door. I replace the outer door panel. But the door handle studs broken am ordering the studs and screws. Office to reschedule. (Unoccupied home); ordrng 4 W11157086 (Studs)s and 4 W10826179 (SCREW)s
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15PDXZS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a ice machine that is not producing ice. Upon arrival I found that there was no water in the unit and when I ran the water inlet valve I found that it did not fill. I then replace the valve and tested the unit and found that the unit was filling with water and all functions worked but the cooling plate did not get cold what so ever but the you could hear the compressor and the condenser fan running. I am ordering a ss to complete this call. Office to reschedule ; ordrng 1 WPW10605286 (COMPRESSOR) and 1 Accessvalve (Access valve) and 1 WP2313624 (CONDENSER) and 1 Drier (Drier)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a DW that will not hole its door up/the door will fall to the floor when opened. Upon inspection I found that the links where broken I replaced the and tested the unit and found that the ui would not respond to touch at times I am ordering Y and rescheduling visit. ordrng 1 W11302460 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for unit giving F8E4 fill valve error. Ordering new inlet and fill valve. Will need to replace inlet and fill valve and control board. Reschedule with customer. ; ordrng 1 W11535094 (Inlet) and 1 W11434044 (Fill valve)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Austin, TX 78734
Luis
Job Details: 03/20/2023
Arrived on site. Found broken tabs on water pan preventing drain pump installation ordering a new water pan. ; ordrng 1 W11542868 (Pump drain) and 1 W11614100 (Water pan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Briarcliff, TX 78669
Luis
Job Details: 03/20/2023
"Arrived on site for no ice,water leaking and lights issue. Ran diagnostics E2 error code on icemaker defective icemaker,found water in fresh food compartment no ice build up diagnosed a clogged extension drain,found defective upper left led module. Ordering icemaker,led module and drain extension ; ordrng 1 W11658802 (Icemaker) and 1 W11462342 (Led module) and 1 W11084807 (Extension)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wimberley, TX 78676
Andrew
Job Details: 03/20/2023
Arrived on site to test unit for not washing properly and not spinning. Found bad run cap preventing unit form agitating and spinning. If earlier spot opens customer would appreciate sooner. ; ordrng 1 W11428524 (Capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78759
Paul
Job Details: 03/20/2023
Arrived onsite for a refrigerator with the left RC door not closing all the way and sticking out unless it is pushed in. I found the chassis not level causing the mullion to stick and keep the door farther out. I leveled the chassis and the doors are closing properly. The customer stated she told the dispatcher that there was a light out in the RC also. I found the left rear upper light out on the ice box. Ordering W11462342 module. ordrng 1 W11462342 (Module)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78738
Vincent
Job Details: 03/20/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not working. Inspected unit and and removed lower cover and found water leaking. Entered diagnostic and retrieved error code 2-1 . Pulled unit out on my floor protector and found the tub leaking to possible damage by installation or defective from manufacture. Im ordering new pump and tub. Office to reschedule when parts are available. Leaks where present at the time of service. Left unit unplugged from the power outlet. ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Harker Heights, TX 76548
David Z
Job Details: 03/20/2023
"Arrived on site to diagnose refrigerator rarely making ice. Checked for error codes and found E5, for mold thermistor. Unit does not cycle. Ordering new icemaker assembly to complete repair, part currently 0 stock. Office to schedule return visit when we can receive part. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for inner glass oven broken. Test unit and found glass shattered. Ordering new inner glass office to reschedule ; ordrng 1 WPW10618107 (Inner glass)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for unit not closing correctly. Test unit and found latch not sitting correctly. Secured latch test unit and unit test good. Found 2 screws missing on front panel. Ordering new screws. Office to reschedule ; ordrng 2 WPW10348408 (Screws)s and 2 WPW10213953 (Screws)s
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Temple, TX 76501
David Z
Job Details: 03/20/2023
Arrived on site to install control diagnosed on previous visit. Replaced control with new and trimmed pressure hose. Tested unit and verified unit working properly. Repair completed.; O-emld tckt
We serviced a
WHIRLPOOL FREEZER
Model KUDF204KPA00
Near Austin, TX 78731
Vincent
Job Details: 03/20/2023
"Arrived on site for icemaker, inspected unit and work area. Customers complaint was icemaker not working. Tested unit and found a dead icemaker. Im ordering icemaker, and returning with valve, display and control board. Office to reschedule when parts have arrived. ; ordrng 1 W11596827 (Ice maker) and 1 W11580275 (Contol UI) and 1 W11580234 (Control board) and 1 W11580309 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78717
Paul
Job Details: 03/20/2023
Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the blower wheel and tested the dryer. The unit is working as designed.
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2 11
Near Georgetown, TX 78628
Gerry C
Job Details: 03/20/2023
"WF50K7500AV/A2 11 Arrived to inspect non-operation. I found the unit would fill and the drain pump was also present (loud clicking and suspected failure in a short period,) but the the basket assembly made no attempt to rotate. I verified all of the door switches had continuity, including the convenience door and tested the motor. The three windings were 10.9, 10.9 and 11 ohms, above the MFG referenced number, but a known error within the MFG documentation of 6 ohms. The speed sensor tested correctly and I monitored for any applied power during attempted use. There was never any measurable current sent to the motor on any of the three lines and I suspect the failure is within both the speed control and main boards, due to there being no stored errors. The unit was also very difficult to get into service mode and may denote further controller errors. I advised the customer of my findings and they elected to not pursue attempted repair due to cost. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78704
Scott
Job Details: 03/20/2023
"Arrived on site for led light issues . Found front LED module on ice box had failed . Replaced module . All lights are functioning properly . Job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Austin, TX 78704
Scott
Job Details: 03/20/2023
"Arrived on site ,replaced power control board . Ran diagnostics. Door is opening via control panel. Unit is heating per wp specs . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304DBL0
Near Austin, TX 78735
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected dishwasher and found wash motor is leaking. After repair confirmed dishwasher is no longer leaking, job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Driftwood, TX 78619
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for no power, tested unit found it has no power, check breaker and found it tripped, reset breaker and tested unit, unit is heating properly, no error codes, advised customer to monitor if it trips breaker again, it is possible that the breaker is getting loose at bad, unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78739
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for dishwasher not working properly, tested unit found motor is not engaging in diagnostics, in normal wash it is diverter is clicking none stop like its slipping gears but engaged in sensor wash, due to the diverter issues and program malfunction,job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bruceville-Eddy, TX 76524
Tyler
Job Details: 03/20/2023
"Arrived on site for washer not locking lid properly and completing cycles. Upon arrival confirmed issue and found f5E2 in diagnostics. After further testing I found lidlock internally broken causin* failure. I made repairs with new latch, reset and tested unit, found washer working as designed without leaks or failures call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM00
Near Waco, TX 76706
Tyler
Job Details: 03/20/2023
"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found compressor running with .5 amps drawn. Found 115v applied to evap fan motor but motor was stuck and not running. Found 7nit had low side leak in evap coil.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
"Arrived onsite for icemaker not producing ice. On inspection found the tray of the icemaker inside the ice bin. I replaced the icemaker and called for water. The tray filled with water, told the customer that there was a lot of frozen water under the ice bin. Informed the customer that could have been caused by the ice malfunction and to keep a eye on that issue. No water leaks were detected during inspection.
We serviced a
KENMORE DRYER
Model 110.878926
Near Georgetown, TX 78628
Kimo
Job Details: 03/20/2023
Arrived onsite for a dryer that is not tumbling and not heating. Upon inspection I found that all items that have controls the tumbling and heating off the unit were good but the thermal fuse. I installed the fuse and tested the unit no found that unit operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 03/20/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure and both RC door gaskets being badly worn, I removed and replaced the compressor, evaporator, pan heater, access valve, UV dye drier and both RC door gaskets. I vacuumed the system and pressures held good. I installed 6.25oz of R134a refrigerant and monitored pressures. Unit is cooling as designed and both RC doors are sealing properly. No water leaks observed during service, job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78717
Vincent
Job Details: 03/20/2023
"Arrived on site for refrigerator, inspected unit in work area. Customer complaint is icemaker not working. Tested unit and found icemaker dead. Customer had already fixed water lines that were chewed up. I found wires also chewed up and they were also fixed but I cannot guarantee its working. I had advised customer to replace the lower harness the control board and the icemaker. No leaks were observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Austin, TX 78732
Vincent
Job Details: 03/20/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher not drying. Entered diagnostics and retrieved error codes F6E6 F8E1. Ran a diagnostic and found everything working properly. Advised customer to run hot water before running dishwasher so the element does not turn off. No leaks where observed during service.
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Blanco, TX 78606
Andrew
Job Details: 03/20/2023
"Arrived on site to test unit for constant hour glass symbol on console. Verified console received proper consistent voltage of 14.8vdc. Replaced console and tested unit to 350 with no issues. Advised to download whirlpool app and connect to WiFi to ensure latest software being downloaded.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78746
Luis
Job Details: 03/20/2023
"Arrived on site for not dispensing ice. Found dispenser motor incased in ice diagnosed a defective motor,replaced auger motor,cleared ice tested ice dispenser unit working as designed; used 1 W11202789 (Motor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78703
Luis
Job Details: 03/20/2023
"Arrived on site for no ice and not freezing correctly,ran diagnostics E5 error code timed icemakimg,ran evaporator fan test freezer fan not powering on,checked voltage good voltage at harness diagnosed a defective fan motor. Due to fan not running possibly no ice due to fan. Replaced fan motor,ran diagnostics fan powered on advised customer to power cycle unit to remove error code and check for ice production. P
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Jonesboro, TX 76538
Jonathan M
Job Details: 03/20/2023
"Arrived on site for a dishwasher that has an upper rack that is falling. Inspected unit and work area. Found the two rollers on both sides had fallen off causing the top rack to fall forward. Replaced the adjusters on both sides and tested the unit. The unit began to work and operate as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to replace magnetron capacitor and diode. Replaced all parts test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78633
Gerry C
Job Details: 03/20/2023
"WED4815EW1 Arrived to inspect noise. I found the rollers had worn and the left one was starting to seize. I replaced the rollers with the rebuild kit and tested. The handle had also failed and required replacement.
We serviced a
LG WASHER
Model WT7300CW
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
Arrived onsite for washer walking. On inspection found that all the sides of the cabinet are bowed out due to the unit get off balance. On further inspection found that the suspension was weak and the stabilizer shock were not working correctly.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Cedar Park, TX 78613
Maurice R
Job Details: 03/20/2023
Arrived onsite for MW not working. On inspection that the start and cancel button and non responsive to the touch. There is no beep when you press the button. The buttons on the right side responds with a beep. Installed a new UI and the buttons are responding to the touch now. The unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78628
Kimo
Job Details: 03/20/2023
Arrived on site for a refrigerator that smells like fish in the rc. Upon inspection I found the the smell was coming from a brown solidified liquid that was hiding underneath the pantry drawer I cleaned it up and found that the smell when away. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Kingsland, TX 78639
Lou
Job Details: 03/20/2023
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised the unit is cooling fine and water was leaking from the top of the RC section. I tested temps in the FC=6 degrees and RC=33 degrees (setting of 35 degrees). I reset the RC temp to 37 (recommended temp). I inspected the evaporator in the RC section and found it to have a good frost pattern. I did find a small amount of water that dripped from the evap cover and cleaned it up. I didnt find any evidence of ice build up as the customer described they found on the evap cover. From the customers description of issues, it appears that the unit door was possibly left cracked open and created an air leak. I recommended the customer monitor the unit and notify our office if the issues persists. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
"Arrived on site for dishwasher not working correctly. On inspection found that water was being released into the unit but not being sprayed through the wash arms. I found error F9E1, I replaced the pump assembly and test unit again. Water is now being sprayed through the arms now. Tested heating element and it ohmed out at 20ohms and was heating correctly.
We serviced a
KITCHENAID RANGE
Model KGCU467VSS02
Near Lakeway, TX 78738
Vincent
Job Details: 03/20/2023
"Arrived on site for cooktop, inspected unit and work area. Customers complaint was unit not igniting on one burner. Tested unit and found that orifice was clogged and not allowing the gas to flow to the igniter. Cleaned it out and tested, unit is now operating designed. No leaks where observed during service. Job completed.
We serviced a
KENMORE WASHER
Model 417.41102
Near Austin, TX 78759
Wesley
Job Details: 03/20/2023
Arrived onsite to repair washer by replacing the valve assembly. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Jarrell, TX 76537
David Z
Job Details: 03/20/2023
Arrived on site to diagnose dishwasher that is not draining. Examined disposal and found the disposal still had its knockout present. Removed knockout from disposal and tested unit. Verified all working as designed with no leaks. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Niederwald, TX 78640
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for upper rack making loud noise. Test unit and found hard water making wheels squeaking. Advised customer to clean unit with white vinegar to help with the calcium. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Round Rock, TX 78681
Gerry C
Job Details: 03/20/2023
"KRMF706ESS05 Arrived to instal previously diagnosed and ordered part. I removed the failed closer and installed the replacement. During final testing, I found the condenser entry point tubing would vibrate and after securing, the issue was corrected. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78717
Paul
Job Details: 03/20/2023
Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the capacitor and ran manual loads in agitate and spin. The washer is working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Georgetown, TX 78633
Gerry C
Job Details: 03/20/2023
"MFI2570FEZ13 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the shelves and tested. The issue was not resolved and required further work. I found that by applying MFG approved lubricant to the sliding portions of the shelves, the issue was resolved and the customer was satisfied with the repair. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM01
Near Georgetown, TX 78633
Gerry C
Job Details: 03/20/2023
"WRS586FLDM01 Arrived to inspect no ice. I found the ice maker would rotate and verified voltage to the valve and I could could hear it attempting to fill. Removing the lower supply line to the door, I found the line within the door had frozen. I verified voltage to the fill tube heater and that the fill tube heater had continuity, showing 101 . I advised the customer the issue is within the door and cannot be corrected, except for door replacement. Due to the cost, the customer decided to not proceed, knowing no further repair could be performed. Warranty applied to service. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78633
Gerry C
Job Details: 03/20/2023
"WRF757SDHZ04 Arrived to inspect noise and door alignment issues. The unit required door adjustments and chassis squaring. There was a noise from the compressor area and after securing the condenser tubing, the issue was resolved. The ice maker housing required pushing it back and after, the ice bin door gasket folding was corrected. Operational test good, no leaks observed during service."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78633
Gerry C
Job Details: 03/20/2023
"MVW7232HW0 Arrived to inspect noise. The customer presented a video that a squeal could be heard intermittently. Inspection of the gear case area revealed it was in the early stages of leaking and lines of oil that were flung from the hub could be seen in the rotor. I removed and replaced the gear case, slider and rotor and re-calibrated. Testing revealed normal operation and there were no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Austin, TX 78744
Scott
Job Details: 03/20/2023
Arrived on site for light and control lighting up. Found packing tape holding the switch down . Removed tape . Unit is operating normally . No water leaks detected. Job complete .
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Scott
Job Details: 03/20/2023
"Arrived on site for dryer not getting load dry. Found exterior vent wire mess screwed over opening from pest control company. Recommended to put a proper vent on and to shorten hose . Ran temp checks , unit is heating all tested normal. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78701
Scott
Job Details: 03/20/2023
Arrived on site for washer not powering up . Voltage in outlet is good . Found no voltage to ui . Found ui connector not plugged into control. Reconnected molex . Ui is now powering up. Ran diagnostics all checked normal. No water leaks detected. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78701
Scott
Job Details: 03/20/2023
Arrived on site for opening and closing of dishwasher door . Tension spring was off on left side and toe panel wasnt screwed to base causing it to rub on buttom of door . Reinstalled spring and attached toe kick properly . Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Austin, TX 78735
Kevin
Job Details: 03/20/2023
"Arrived on site and found refrigerator is producing ice but it is not producing as much as their previous refrigerator. Freezer temperature is currently -4? took pictures. Spoke with tech line and they said correct ice production for this unit is 56 to 72 cubes in 24 hours. This is considered normal operation and cannot be changed. Refrigerator is operating as intended/designed, job complete 7735985629"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and found incoming water valve is broken, after replacing it ice machine is working properly, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected washer and found it is unplugged after reconnecting to power drain pump is running constantly. Cleared control and drain pump has stopped, confirmed pressure hose is clear and ran all functions in the manual cycle, Then ran an automatic test cycle and it passed and a calibration cycle and it passed. Discussed correct detergent usage and loading with homeowner, washer is now working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78748
Kevin
Job Details: 03/20/2023
"Arrived on site and inspected dryer and found it is heating properly but there is no airflow showing on air flow meter. Removing vent hose from rear of dryer corrects airflow. Recommend it to homeowner that vent to the exterior of the home we cleaned/cleared by a service. Dryer should not be used until this has been done properly, job complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Dripping Springs, TX 78620
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for noise, removed blower and found cracked blower wheel, replaced blower and tested, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Salado, TX 76571
David Z
Job Details: 03/20/2023
Arrived on site to replace icemaker to resolve failed icemaker with E5 error. Replaced icemaker and verified a cycle. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Harker Heights, TX 76548
David Z
Job Details: 03/20/2023
"Arrived on site to diagnose dishwasher that had gasket leak, and wasn't washing dishes well. Examined unit and found the inner tub gasket had come pulled out of the right side channel, but was undamaged. Reseated the gasket and ran unit. Verified proper fitment, no leaks, and unit is properly running the spray arms. Unit working as designed. Repair completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Copperas Cove, TX 76522
David Z
Job Details: 03/20/2023
"Arrived on site to diagnose washer that was banging around when spinning. Previous technician replaced suspension. I tested the unit and did not see any excessive wobbling, basket is centered as well. Unit had no saved error codes, no gearcase leaks. Basket is centered on gearcase shaft and doesn't bang or vibrate on high speed spin. Called tech line and reported findings, SR 7735987856. Advised customer on proper loading and usage. No repair needed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
Arrived onsite to install previously diagnosed parts. Installed the lower rack and no water leak detected during inspection.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS01
Near Moody, TX 76557
Tyler
Job Details: 03/20/2023
Arrived on site for ice machine needing previously diagnosed start device. Upon arrival reconfirmed issue and installed part. Reassembled and tested ice machine. Found unit produce ice as designed and informed customer to give unit 24 hrs to fill bin. Call complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXL6036YSS0
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
Arrived onsite to install previously diagnosed parts. I installed the bezel to the control unit for the vent hood. The unit is operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Leander, TX 78641
Maurice R
Job Details: 03/20/2023
Arrived onsite for oven not keeping time. Talking with customer they said that I. A few weeks it is off by 4 to 5 minutes. Then they have to reset the clock. Replaced the control board to fix the clock issue. Told customer to connect the unit to WiFi so it can get the updates from WP. he said they would hooked it up to WiFi.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 03/20/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78759
Vincent
Job Details: 03/20/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishes not drying. Entered diagnostic and found error code FAE2. Ran diagnostics and attached my amp clamp to the heater and was pulling 6.61 amps. Explained to customer that they need to use rinse aid and make sure they run hot water before using the dishwasher. Called techline to document my findings and spoke to Kurt SR#7735991119. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Bastrop, TX 78602
Cliff
Job Details: 03/20/2023
Arrived on site to diagnose a refrigerator that is not producing ice. Found items in pizza storage compartment preventing fc door from closing properly and ice has clogged air chute for icemaker. Advised customer on findings and unit to be thawed to correct issue. No repairs done today and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, TX 78737
Luis
Job Details: 03/20/2023
Arrived on site. Found a defective freezer door and defective right side fresh food door gasket. Replaced gasket and freezer door checked door seal good
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Liberty Hill, TX 78642
Kimo
Job Details: 03/20/2023
Arrived onsite for a front right burner that is taking too long to ignite. Upon inspection I found that the spark electrode was in need of adjustment I did that and tested unit and found unit operating as designed but the unit shoulder like a flame thrower this was due to the burners being contaminated with left behind cleaning product I corrected this and tested unit once more and found the unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 03/20/2023
Arrived on site to test unit for heating not working. Test unit and found heating element working but unit not spraying water. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM00
Near Manor, TX 78653
Cliff
Job Details: 03/20/2023
"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, evap, and drier. Followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time. No water hooked up to unit."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Cliff
Job Details: 03/20/2023
Arrived on site to replace previously ordered parts for oven. Replaced ui and tested unit. Found all is functioning properly at this time.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Pflugerville, TX 78660
Cliff
Job Details: 03/20/2023
Arrived on site to replace previously ordered parts for dryer. Replaced rollers and idler from kit. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 03/20/2023
"Arrived on site for a washing machine that is making a rubbing sound during agitation. Inspected unit and work area. The customer advised that the unit only makes the sound during agitation and does not happen during spin cycles. The customer also did not have a video or audio of the sound. Ran unit through diagnostics and could not replicate the sound. Ran the unit through both Phil tests until the washer got up to halfway up the basket and attempted to agitate on heavy agitation. Still could not replicate the sound. The customer advised that the sound typically occurs as the unit is being used more and more. Found an F0 E3 (overload) and F0 E5 (off balance load) error codes. I called Whirlpool Techline and spoke to Bruce SR# 7735989207. He advised that based on the current information and the fact the customer runs four or more loads a day, the issue would most likely be with the slider, heating up and sticking occasionally when the customer is repeatedly using the product. He advised that there is nothing that can be done on the machine side to prevent that issue because its most likely an issue with overuse with the unit or overloading. He advised to make no repairs and to advise the customer against overloading it. The unit is working as designed. Call complete."
We serviced a
JENN-AIR COOKTOP
Model JGC7636BS01
Near Blanco, TX 78606
Andrew
Job Details: 03/20/2023
Arrived on site to test unit for not igniting properly and flame issues. Found burner caps not seated into burner heads properly. Also found left side offices were on right side burners. Swapped orifices to proper locations and adjusted flames. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Hillsboro, TX 76645
Jonathan M
Job Details: 03/16/2023
Arrived on site for a refrigerator that is not dispensing water properly. Inspected unit and work area. The customer advised that their water has not been flowing properly through the dispenser and has been slowing down over the last few weeks and is now at a trickle. I asked the customer if they had an extra filter to test the filter. The customer did not. the customer did not want a filter at the time. I tested the unit without the filter and found proper water flow coming through the unit. Went ahead and replaced the filter housing just to be sure. I tested the unit and still have the same result with the filters. The customer had. The customer explain that they had an in-line filtration system before the refrigerator and still use the filter on the refrigerator. I advised the customer that since the valve was OK and the housing had been replaced. The only thing that would be left would be the filter. Replaced the filter and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWG
Near Hutto, TX 78634
Cliff
Job Details: 03/16/2023
"Arrived on site to diagnose a refrigerator that is not cooling consistently. Found cold control failed, Replaced cold control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Office to collect from card on file.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Cedar Park, TX 78613
Kimo
Job Details: 03/16/2023
Arrived onsite for a washer that in leaking. Upon inspection I found the leak coming for the garages and the rotor and slider damaged and the wash plate was also stuck in the shaft.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Lou
Job Details: 03/16/2023
"Arrived on site to inspect microwave light not working. Upon further inspection, I tested the venthood light and found it not turning on. When I went to remove the bulb, it broke away from the base and the element inside was burnt. I removed the base and installed a new bulb and tested. Unit is operating as designed. Job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Georgetown, TX 78626
Lou
Job Details: 03/16/2023
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it started to harvest but struggled to complete and it failed to dispense water into the tray. I retested and again it struggled to harvest, but this time it dispensed water into the tray. I tested temps in the FC=4 degrees. Due to the ice maker being the original part (10yrs). I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE RANGE
Model JTP86S0H6SS
Near Round Rock, TX 78665
Cliff
Job Details: 03/16/2023
Arrived on site to diagnose an oven that is not heating. Found bad solder joints on dlb relay on control. Repairs were approved and I repaired control. Tested unit and found all is functioning properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Round Rock, TX 78665
Cliff
Job Details: 03/16/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found control not powering condenser fan or compressor even though evap fan is running and fc tems in the mid 30s. Replaced Ed control and all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG OVEN
Model MEW9527AS
Near Briarcliff, TX 78669
Kevin
Job Details: 03/16/2023
"Arrived on site and found thermal fuse has failed. Oven was originally sitting on top a 1 inch piece of trim that does not provide a full support along the bottom required by installation instructions. Took a picture and sent to KB/service management. Either a full panel could be added underneath Oven to lift it or a 1 inch piece of trim to be installed above control panel to hide gap, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Burnet, TX 78611
Maurice R
Job Details: 03/16/2023
Arrived onsite for light burn out in refrigerator. On inspection the lights in the rc were out and the one in the freezer was out. Pulled the freeze light down and the connector was foamed in. Tried to get it unstuck with no luck. On further inspection the red wire on the LED light was cut about 1/2 inch from the LED light. Had to cut in splice the wires on to the new LED light. The unit is operating as designed and no water leaks detected.
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Buda, TX 78610
Andrey
Job Details: 03/16/2023
"Arrived on site to test unit for water leak, tested unit found cracked drain hose, customer accepted, replaced hose and tested, unit is now running as designed, no leaks detected, job complete"