Service History 198

Near Austin, TX 78746
Kevin
Job Details: 03/12/2021
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and replaced control panel diagnosed on previous visit, after replacement dryer is functioning normally, job complete"
Near Cedar Creek, TX 78612
David S
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived on site to install previous diagnosed parts. I removed the failed ice maker and installed a new one. I installed a new ice container. The ice maker cycled and filled with water. Job complete.
Near Austin, TX 78744
Kevin
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and inspected washer and found water valve is cracked, control board has failed, and the lock is jammed and will not disengage.
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived on site for NOT DISPENSING ICE. MAKING ICE AND STILL DISPENSING WATER. MAKES CLUNKING SOUND WHEN TRYING>. Found motor not turning when calling for ice at the dispenser. You can hear voltage going to motor but it is not spinning. Removed motor and found the motor that parts department had sent me with was not the right motor. Found correct motor in Marcone and ordered the motor to return and complete the repair once it arrives. Customer knows we will be reaching out once the motor arrives. Motor will need AUTHO. ; ordrng 1 WP2252129 (AUTHO Motor)
Near Austin, TX 78727
David
Job Details: 03/12/2021
OVEN JENN-AIR JJW3830DS00 "Arrived on site to diagnose oven that had consistent issues with control panel being unresponsive and not heating to proper temp. Customer had talked to Jenn Air prior and couldnt get connection through wifi to their servers. Replaced control panel, unit was frozen on arrival and freezes after power cycles. Retested and verified proper function for upper and lower ovens. Provided customer with number to wifi team in case they need assistance with connectivity. Call complete."
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
WASHER AMANA NTW4516FW3 "Arrived on site for washer making a grinding noise. I inspected the unit and work area. I found fault codes F5E1 lid switch fault. F1e2 motor control fault, f5e4 lid not opened between cycles.
Near Uhland, TX 78640
Leonardo
Job Details: 03/12/2021
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for burner not working correctly. Found all 4 burners with burned mark from shorting out. Ordering all burner office to reschedule. ; ordrng 1 W10823727 (Lf element) and 1 W11517959 (Rf element)
Near Austin, TX 78723
Matthew
Job Details: 03/12/2021
RANGE KITCHENAID KDTE104ESS0 Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS311SDHM05 "Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, hv drier and access valve and vacuumed the system. Placed 5.3 ounces of R134a refrigerant in the system and monitored pressures. Unit held pressure at 0psi and 125psi. Checked evaporator and it has a good frost pattern. No water leaks observed during service, job completed. Recommended that the customer allow the unit 48 hours to cool completely."
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
WASHER MAYTAG MVWB835DW5 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and UI failures, I removed and replaced both and calibrated the unit. Placed unit in diagnostics and tested and unit operated as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Richard
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the freezer light housing broken. Replaced the freezer light housing and all functions tested good complete.
Near Leander, TX 78641
Justin
Job Details: 03/12/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed parts. Installed new control and UI. I tried to test he unit but it threw F3E2 error code for wash sensor fault. I cleared error codes and found I plugged sensor into wrong place on the control. I plugged it in correctly. I tested unit in diagnostics and found no more error codes. I ran a diagnostics cycle and it ran through fine. I then ran a normal cycle to make sure it ran fine and it did. Unit is now working as designed. Call complete.
Near Austin, TX 78739
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site for noise complaint. Found loud noise while opening or closing fresh food door,added grease to cams adjusted hinge screws,tested door operation noise no longer present"
Near Del Valle, TX 78617
Jacob
Job Details: 03/12/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for inner glass broken inside of the door. Looked at door. Saw one inner piece of glass had shattered. Replaced glass. Tested door. No issues at this time. Job complete
Near Austin, TX 78738
Robert
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on job for door damaged. Confirmed damage and ordered freezer door stainless. ; ordrng 1 12977880SQ (dor-fip ss)
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for the washer not filling with water. Ran diagnostics and found no issues with the washer. Customer was expecting the washer to fill all the way to the top with water. Instructed customer on care and use of the washer . All functions tested good. Complete
Near Austin, TX 78704
Jacob
Job Details: 03/12/2021
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite to replace part ordered by previous tech. Replaced part. Plugged in unit only as customer did not have unit hooked up to water. No drain motor kicking on randomly. No issues at this time. Job complete
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived onsite for unit seal failure. Upon arrival found unit seal undamaged. It had fallen out of position. Put unit seal back into position and tested unit. Unit went through test had no error codes or signs of leaks. Job Completed.
Near Georgetown, TX 78633
Lou
Job Details: 03/12/2021
WASHER SAMSUNG WF210ANW/XAA "Arrived on site to inspect washer leaking water. Upon further inspection, customer advised that the unit is leaking a small amount of water at the front left corner and it only leaks on a Heavy wash cycle. I removed the back panel and turned the unit on and started a Rinse & Spin cycle. When the unit began to agitate I found no signs of a leak. I inspected the drain pump when the unit began to drain and still no leaks. I found water on the lower counterweight at the front of the unit. After further inspection, I found that the dispenser housing is leaking at the bottom, but I could not find the actual spot.
Near Austin, TX 78717
Justin
Job Details: 03/12/2021
DISHWASHER KITCHENAID KUDC20CVSS0 "Arrived on site for a dishwasher not washing properly. Customer stated that the upper rack dishes would still be murky when the wash is done. I ran a test cycle and the unit filled, I could hear the motor on and spraying water through both of the wash arms, the dispenser open, the heater turned on (verified with amp draw), and the unit drained but I heard a rattle coming from sump. It ran through the test cycle fine. I gained access to chopper blades on the sump and found the hard food disposal broken. I advised customer this is not allowing breakdown of foods or proper drainage, which is where the excess scum is coming from.
Near Austin, TX 78757
David
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE204EPA0 Arrived on site to diagnose dishwasher with rack issues. Found middle rack of unit had slider welds separated and hanging. Replaced both middle rack slides to resolve. Retested and all is working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site to inspect fridge for freezing foods, upon inspection found the upper parts of fridge freezing due to damper. Replaced damper and control. All functions returned. Complete"
Near Hutto, TX 78634
Jonathan
Job Details: 03/12/2021
DRYER SAMSUNG DV50F9A7EVP/A2 Arrived on site for dryer not drying well and making abnormal noises. Inspected unit and work area. Tested unit to verify noise. Disassembled unit and found failed bearing in idler pulley.Removed failed pulley and installed new. Removed lint from blower wheel and side of unit. Assembled unit and tested operation. All tested good.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/12/2021
DRYER WHIRLPOOL WGD9500TC0 Arrived on site for dryer not heating. Gained access to burner and tested unit. Started unit on time dry high heat. Measured amp draw to igniter and found correct amps. Found burner activating. Measured temperature and found unit cycling between 125°to 196°. Continued to watch temperatures and cycles. Found unit working as designed. Spoken with customer on finding. Customer stated they Recently had propane tank exchange out to larger tank. Heating failure may have been caused pressure change.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/12/2021
DISHWASHER GE DDT595SSJ0SS "Arrived on site for dishwasher not powering on. Inspected unit and work area. Checked for voltage at junction box and found power. Gained access to main control and found service LED light on with no,flashes. Found LED light is indicating miscommunication between control and UI. Called GE tech support and spoke with Jerry. He stated to replace UI and door wire harness.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Near Austin, TX 78723
Matthew
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE204GPS0 Arrived onsite for dishwasher leaking. Upon inspection found elbow fitting on manifold was not secured. Secured fitting. Unit is functioning properly. Job complete
Near Briarcliff, TX 78669
Brandon
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW6120HC0 "Arrived on site for customer complaint of unit not completing cycles, just says sensing and then complete, I called techline, ran calibration cycle, ran diagnostic test cycle, unit tested good.
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found water on the floor at the front of the FC section. I found an ice block at the bottom and back of the FC section coming from the evaporator drip pan. I found the drain hole plugged with ice so when the evaporator goes into defrost mode, the melted ice has nowhere to go except to the bottom the FC section and out onto the floor. I checked the drain tube and found it clogged. Cleared the tube and cleared the ice from the drain hole and tested. I found the unit is not dispensing water and when calling for water, the valve does not come on. Tested voltage and found good readings at the valve. Removed and replaced the valve and retested. Found the reservoir frozen due to the temps in the RC section being too cold. I turned the temps down to allow the RC section to warm and defrost the reservoir. Advised the customer to allow at least 24 hours before temp changed. No
Near The Hills, TX 78738
Brandon
Job Details: 03/12/2021
RANGE KITCHENAID KCGS350ESS00 "Arrived on site for customer complaint of flames being orange, found regulator needed replacing. Also found customer was using a humidifier in home that was causing orange tips. Informed customer of what happens when they use a humidifier."
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KBSD608ESS01 Arrived onsite for the refrigerator lights are out. During testing found that the freezer left bottom led module was out causing the issue. Replaced the freezer left bottom led module and all lights are working properly. Complete
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
WASHER WHIRLPOOL WFW6620HC0 Arrived on site and inspected F8E1 valve failure.Confirmed the complaint and removed and replaced the hot and cold water valves and the pressure switch.Reassembled and unit tested as designed without any leaks or errors.Ran a QUICK cycle and unit completed the wash.Customer satisfied Job complete
Near Lakeway, TX 78734
Robert
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived on job for complaints of lights not working. Found the left side middle module not working. Replaced module and now lights working. Called tech line 7730230658.
Near Austin, TX 78704
Leonardo
Job Details: 03/12/2021
RANGE WHIRLPOOL GW397LXUS06 Arrived on site to replace glow igniter. Replaced igniter test unit and unit heating correctly job complete.
Near Austin, TX 78703
Jacob
Job Details: 03/12/2021
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for console not responding. Tested unit. Console was working as it should. But found that the door was scraping the wall not allowing the door to fully close and engage the switch. Let maintenance know that it is an installation issue.
Near Bruceville, TX 76630
Jonathan
Job Details: 03/12/2021
WASHER MAYTAG MVWX655DW2 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub, in her basket, gear case, cam, hub kit and screws, and filter. Reassembled unit and tested unit in an auto cycle. Unit ran as designed. Call complete."
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
RANGE AMANA AGS1740BDW Arrived onsite for the oven not heating. Customer stated that this is a vacation home so the oven does not get used hardly at all. During testing found that no issues with the oven. IGNITOR came on a lighted up the flames and oven reached to the desired temperature. All functions tested good. Complete.
Near McGregor, TX 76657
Tyler
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTM704KPS0 Arrived on site for dishwasher needing previously diagnosed drain pump and main control. Upon arrival I was able to install drain pump and control then reassemble and test the unit and verified the unit had no leaks before during or after repair. Call complete
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
DRYER WHIRLPOOL MEDC465HW0 Arrived on site to install previously ordered parts.R&R the timer and PTS.Checked the door switch and unplugged and checked the connections at the motor.Also replaced the thermal fuse.Unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78737
Leonardo
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site test unit for dispenser not closing. Test unit and couldnt duplicate the problem. Dispenser closing every time did not see anything broken or stuck. Advised customer to push from the right side not left job complete.
Near Harker Heights, TX 76548
Kayman
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FPSC2277RF2 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found the RC at 36 and the FC at 2. The customer stated the unit has restored function. With the issues described I went ahead and replaced the main control. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78753
Leonardo
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH31017HS6 arrived on site to test unit for unit not working. Found unit completely damaged, found cavity on right side and left side and door damaged and bottom.
Near Hutto, TX 78634
Andy
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not cooling tested and inspected unit and found ice buildup on FC and RC evaporator covers due to not going into defrost due to failed HV control. Removed failed part and replaced with new. Instructed that unit will need to be defrosted for 48 hours and how to do so safely as to prevent water damage risk. No other repairs are needed at this time.
Near Austin, TX 78753
Matthew
Job Details: 03/12/2021
RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for range with broken glass. Upon inspection found Front door glass panel broken. Ordering front panel and trim pieces just in case. ; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 W11178521 (nameplate) and 1 WP8523177 (trim-door) and 1 WPW10409946 (glass-door)
Near Austin, TX 78744
Kevin
Job Details: 03/12/2021
WASHER WHIRLPOOL WED560LHW2 "Arrived on site and replaced damage front panel on dryer, Ensured the dryer is running properly, job complete"
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW8500BW0 Arrived on site for washing machine leaking intermittently. I inspected the unit and work area. I inspected underneath the unit and found water marks leading up to the detergent dispenser and the tub ring. I am ordering a new tub ring and detergent dispenser. The office will reschedule when we have an eta on the parts. ; ordrng 1 WPW10552116 (Dipenser) and 1 WPW10550152 (Tube ring)
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
DISHWASHER GE GLD5960N10SS Arrived onsite and repaired control short and doorwitch issue using control and truck stock 3 way door switch. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78745
Jacob
Job Details: 03/12/2021
REFRIGERATOR GE GTS16GSHJRSS Arrived onsite for unit not cooked the refrigerator portion of the unit. Looked at the evaporator fan. Noticed the evaporator fan felt a little hard to turn. Replaced the motor. Turned unit back on. Fan turned on immediately. No issues at this time. Job complete
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR GE GFE28GSKHSS Arrived on site for FREEZER WORKS FINE/ICEMAKER WORKS/FRIDGE SECTION WON'T GO BELOW 48. Found evap fan not spinning. Removed evap cover and fan. Installed new fan. Tested heater by OHMING out and it is working as designed. Reassembled and set temps to 0 in freezer and 37 in fridge. Upon plugging the fridge back in I could hear the evap fan running. Job completed.
Near Killeen, TX 76543
Wesley
Job Details: 03/12/2021
RANGE WHIRLPOOL RF364PXKT0 Arrived on site and repaired unit failed control by replacing control. All checks good. Unit is now operating as designed. All checks good.
Near Temple, TX 76504
Tyler
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Arrived on site for refrigerator needing previously diagnosed sealed system equipment. Upon arrival I was able to recover refrigerant in system then installed new compressor and uv drier. After verifying the system had no leaks I was able to recharge system with 3.7oz of refrigerant and then verified that the low side was at Opsi and high side was 160 even. Allowed unit to run for 20 minutes and verified refrigerant was traveling through entire sealed system as designed. Call complete instructed customer to give unit 24 hrs to cool.
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and inspected UI issues with sound.Verified, removed and replaced it.Unit now operating properly to customers satisfaction.Job complete"
Near Killeen, TX 76542
Wesley
Job Details: 03/12/2021
WASHER MAYTAG MVWC565FW0 Arrived onsite to diagnose washer. Found motor pulley had stripped off motor. Motor is covered by limited 10 year warranty. Ordering motor to repair. ; ordrng 1 W11026785 (Motor)
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator not closing properly. Found unit right side of meat door not automatically closing as designed. Ordering new adapter. Also found top freezer bin had been damaged. Ordering new top freezer bin. Office to reschedule.; ordrng 1 W11409809 (Meat door adapter) and 1 W11387053 (Upper pan)
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWB765FW "Arrived onsite for washer not filling correctly. Upon arrival found unit had F3E2 failure valve thermistor, F8E1 long fill. Found unit hot water coming in and cold not found unit valve appeared damaged on cold side. Replaced valve and tested. Unit is operating as designed. Job Completed."
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite and replaced damper to repair airflow issue. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78737
Leonardo
Job Details: 03/12/2021
VENTHOOD WHIRLPOOL KVWC956JSS0 Arrived on site to drop of chimney. Found both parts damaged office will need to reschedule. ; ordrng 2 W11417439 (Chimney)s
Near New Braunfels, TX 78132
Andrew
Job Details: 03/12/2021
RANGE KITCHENAID KFGC558JSS00 "Arrived on site to test unit for right broiler not igniting. Found bad igniter. Replaced igniter, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78736
Robert
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC360AW0 Arrived on job for complaints of water dripping into basket. Found valve not shutting off. Replaced valve and test.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
DRYER WHIRLPOOL WED6620HC1 Arrived onsite and found ui partially shorted at same time as rolling blackouts. ; ordrng 1 W11351728 (Ui)
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW7120HW0 Arrived onsite to install previously diagnosed parts. I installed the inlet valve and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Austin, TX 78733
Paul
Job Details: 03/12/2021
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived onsite for a cooktop with the middle burner continuing to spark when its on and has high flames. I tested the middle burner and found the flames normal. I did find the burner valve switch failing internally and sparking in the heating position. The harness will need to be replaced to correct this. I also found one of the screws in the front left orifice holder trying to act like its stripping so will return with the orifice holder and screws also. Ordering W10613381 Orifice Holder, 2EA W10758282 Screw, & W10868533 HARNS-WIRE. Office to RS.; ordrng 1 W10613381 (Orifice Holder) and 2 W10758282 (Screw)s and 1 W10868533 (HARNS-WIRE) and 1 PRInspect (SCREWS)"
Near Temple, TX 76502
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5100HC0 Arrived onsite to install previously diagnosed parts. I installed the gear case and drive motor. I tried testing the unit but I could not get a response in diagnostics. None of the components would activate. I inspected all connectors on the control as well as the drive system and they all checked good visually. I will order a Control(W11498802) and return to complete the repair.; ordrng 1 W11498802 (Control)
Near Whitney, TX 76692
Jonathan
Job Details: 03/12/2021
DISHWASHER FRIGIDAIRE FBD2400KB12B "Arrived on site for a dishwasher that had a broken latch and spray arm. Inspected unit and work area. Customer advised that the her handle broke and the latch would not allow the door to open. She also had an issue with her spray arm falling over when the unit was washing. Found the latch handle broken causing the door not to be able to open properly. I was able to jiggle it enough around to get the door open. Also found the spray arm clip teeth worn and one clip broken off causing the arm to fall over. Replaced both latch assembly and spray arm and tested unit. Unit is working as designed.
Near Robinson, TX 76706
Jonathan
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC565FW2 arrived on site for a washing machine that is not spinning out clothes during bulky cycles. Inspected unit and work area. The customer advised that all of her other clothes cycles wash fine but when she ran her sheets and a blanket through a bulky sheets cycle, the unit did not complete out the cycle and was sopping wet at the end of the cycle. The customer advised that she has queen size setting and I advised her that the unit most likely went off balance. Placed unit in service diagnostics and found an F0 E5 (off balance load detected) error code. Ran the unit through an auto test, manual high-speed spin, and agitation. The unit ran as designed through all cycles.
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL CAE2745FQ1 Arrived onsite for washer making weird noise and leaking into the floor. Upon inspection I found the units inlet valve would spray erratically and travel backwards down the back wall of the unit. I found that as soon as you engage a cycle an alarm goes off in the machine Im assuming the done alarm. I found in manual test mode the noise would come up when I engaged he latch. I had a latch with me so I replaced. The noise is still present. I am ordering a control(W11368855) inlet valve(W11205048) harness(W10694672) the unit would compete a cycle but the alarm goes off for the first half of the cycle. Office to R/S due to part availability. ; ordrng 1 W11368855 (Control) and 1 W11205048 (Valve) and 1 W10694672 (Harness)
Near Bartlett, TX 76511
Kayman
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite to install previously diagnosed parts. I installed the center hinge and washers. The unit is closing as designed. The customer brought to my attention the ice maker was freezing water in the bin. I found the fill tube pushed back behind the fill tray. I pulled tube and secured it into its appropriate spot. Job complete.
Near Killeen, TX 76549
James
Job Details: 03/12/2021
REFRIGERATOR GE GSH25JSTASS performed streem. customer attempted to get water from unit and the dispenser is working properly at this time. customer stated they have not used it for a while becuase it wasn't working. possible water line frozen in door and it thawed when power was lost during ice storm. unit working properly
Near Belton, TX 76513
Kayman
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite to install previously diagnosed parts. I found the gearcase I was sent with is not correct. Ordering correct gearcase and returning. Office to R/S ; O-emld tckt
Near Killeen, TX 76543
Al
Job Details: 03/12/2021
REFRIGERATOR GE GBS22KBSCC Arrived on site and inspected GE refrigerator making a loud rattling noise from the rear of the unit.Confirmed the complaint and found the condenser fan blade broke off due to age of the unit and was causing the irritating noises for the customer.Ordering the condenser fan blade.Office to schedule return services.Needs more work.; ordrng 1 WR60X10148 (Condenser fan blade)
Near Killeen, TX 76549
Al
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and inspected dishwasher leaking.Found the leaks are coming from the sump. Also confirmed the dispenser is broken.Also ordering the door gasket.Office to schedule return services due to part availability.Needs more work ; ordrng 1 W11087376 (SUMP) and 1 W10861000 (DISPENSER, DETERGENT) and 1 W10300924V (DOOR GASKET)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/12/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A Arrived on site to install previously ordered parts.Removed and replaced the the control and the latch assembly.Reassembled and found the newly installed latch assembly still wasnt making contact with the warped tub.
Near Copperas Cove, TX 76522
Al
Job Details: 03/12/2021
DRYER AMANA NED4655EW1 Arrived on site and inspected dryer not powering on.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
REFRIGERATOR GE GSE25HSHBHSS Arrived onsite and found auger motor fork stripped on the motor shaft. Replaced motor and fork. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
MICROWAVE GE JVM3150RF1SS Arrived onsite and repaired microwave that was not heating by securing wiring connections accessible from the control. Tested unit and was heating as designed. Advised customer on repair. All checks good.
Near Austin, TX 78703
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Arrived on site for no cool. Removed evaporator cover found hissing noise from evaporator compartment,noise coming from cap tube,gave cap tube a wiggle/tug cap tube broke off from inside liner called
Near San Marcos, TX 78666
Andrew
Job Details: 03/11/2021
NISSAN NISSAN n/a
Near Austin, TX 78749
Richard
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not turning on. During testing found that the control was locked . Put the unit into diagnostics and it reset itself and all functions tested properly.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/11/2021
WASHER WHIRLPOOL MVW7232HC0 "Arrived on site to install previous diagnosed part. Removed UI and installed new. Powered unit up and ran test cycle. Powered unit down and installed new control. Performed diagnostics mode and tested operation and end tone. All tested good, no water leaks detected."
Near Austin, TX 78734
Robert
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL KSSC48QVS01 Arrived on job to replace UI and ice door motor. After replacement test operation no water and motor not turning. Ordered housing for water flow; ordrng 1 WPW10121140 (housing)
Near Johnson City, TX 78636
Brandon
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for customer complaint of LF error code, found sand built up on water valves, I removed sand, unit tested good."
Near Austin, TX 78749
Richard
Job Details: 03/11/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not turning on. During testing found that the control was locked. Unlocked control and ran a diagnostics and all functions tested properly. No issues found at this time.
Near Leander, TX 78641
David S
Job Details: 03/11/2021
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site for vent hood not venting properly. I inspected the unit and work area. I found the fan and lights working as designed. I opened up the vent box in the cabinet and found the box only covering half the vent hole to the exterior. The customer took pictures. I explained to the customer that with only half the vent being used it is restricting how the vent hood actually works. I suggested the customer have the home builder come out and fix the issue.
Near Austin, TX 78751
Matthew
Job Details: 03/11/2021
RANGE WHIRLPOOL WFE515S0ES2 "Arrived onsite to replace cooktop. Replaced cooktop, tested unit and unit is functioning properly.
Near Round Rock, TX 78665
David S
Job Details: 03/11/2021
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to install previous diagnosed part. I gained access to the cavity thermostat and replaced with new. I plugged the unit in and tested it. I found it working as designed. Vent hood light and fan both work as well. Job complete.
Near Austin, TX 78704
Jacob
Job Details: 03/11/2021
DRYER WHIRLPOOL WGD5620HW0 Arrived onsite to replace parts ordered. Replaced feet and UI panel. Tested unit. Unit tested good. Let maintenance know that the unit for the gas and air duct need to be hooked back up. No issues at this time. Job complete
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE254EBL0 "Arrived on site for a dishwasher not heating. Upon arrival I cycled power at the breaker and then put unit into diagnostics mode. I found stored error code F7E1 for no heat. I ran a test cycle and the unit filled, washed, diverter worked, the soap dispenser opened, but the heater did not turn on. Upon further inspection I found the heating element burned. I also found significant mold build up in the unit.I found heating element open and bad. I replaced the heater and tested the unit. I drew amperage during a test cycle and it is now working as designed. Call complete."
Near Austin, TX 78759
Justin
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRT108FZDM07 Arrived on site to install FC door. Installed new door. Unit now working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/11/2021
DISHWASHER KITCHENAID KUDE70FXSS0 "Arrived on site for dishwasher top rack failing off of track. Inspected unit and work area. Found left side adjuster broken. Customer requested to replace both sides. Removed failed adjuster and installed new. Tested dish rack operation. All tested good, no water leaks detected during service.
Near Austin, TX 78741
Jacob
Job Details: 03/11/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived onsite for unit not cooling/freezing. Checked voltage to the compressor, saw 120v was good. Tested the start device. Start device was good but the compressor would not kick on. Tested compressor for ohms reading, got no ohms from the compressor. Submitted sealed system check list. Ordered parts. Office to reschedule.; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)"
Near Austin, TX 78704
Leonardo
Job Details: 03/11/2021
OVEN KITCHENAID KOST100ESS03 Arrived on site to test unit for display not working error. Found no display ordering new console. Office to reschedule. ; ordrng 1 W11087446 (Console) and 1 W11204568 (Fuse thermal)
Near Round Rock, TX 78681
David S
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW7300DW0 Arrived on site to install previous diagnosed part. I removed the gearcase and found the basket splines stripped and not connecting to the new gear case. I reassembled the unit and spoke to the customer.
Near Leander, TX 78641
Tommy
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for unit not draining. Upon arrival found unit had a few week old water in it. Removed water using shop vac. Removed unit drain and found it had burned out and had shards of glass in it. Replaced unit drain and tested. Unit is now operating as designed. Job Completed. No signs of leaks.
Near Cedar Park, TX 78613
Justin
Job Details: 03/11/2021
OVEN KITCHENAID KFDC558JIB00 I arrived on site for an oven with a wobble on the door when closing. I found the door hinge slightly bent therefore I replaced it. The door still wobbled. I called techline and spoke with Andrew and received SR #7730216086. I did a video chat with Andrew after getting consent from customer. Upon further inspection we found latch was bent and causing door to wobble when closed. . ; ordrng 1 W11390105 (Door latch) and 1 TwoMan (Two Man)
Near Georgetown, TX 78633
Cliff
Job Details: 03/11/2021
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. All is working properly at this time and no leaks were found at time of service.
Near Salado, TX 76571
Wesley
Job Details: 03/11/2021
WASHER KENMORE 110.270926 Arrived onsite to inspect new home washer. Unit is operating as designed. Was able to provide cueromer instruct on use and care.
Near Georgetown, TX 78633
Cliff
Job Details: 03/11/2021
DISHWASHER KITCHENAID WDT920SADM2 Arrived on site to replace ui for dishwasher. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/11/2021
VENTHOOD UNKNOWN WVU37UC6FS1 Arrived on site to test unit for loud noise. Found blower wheel is cracked. . Office to reschedule.; saved tckt
Near Leander, TX 78641
Lou
Job Details: 03/11/2021
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics showing error code F0E5-off balance load. I cleared the code and continued with testing. Unit is operating as designed. I tilted the unit back and inspected the components underneath and all look good. Placed unit back in diagnostics and calibrated the unit. Retested the spin and agitate in manual test mode and found in the high spin mode, the gearcase makes a loud screeching noise. I removed and replaced the gearcase and clutch and calibrated the unit. Retested and the unit is operating as designed. Made recommendations for use & care, as well as, detergent use. No water leaks observed during service, job completed."