We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for thin ice, customer stated that it made thin ice for a few weeks and then just started doing the same thing, overfilling reservoir and melting ice, tested unit found that reservoir is filling with water and not stopping, got authorization to replace control valve and recirculating pump, checked polarity out outlet, checked out good, no voltage detected on ground,everything looks good, replaced pump control board and valve tested unit unit is now filling and stopping at desired level at this time do unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for thin ice, customer stated that it made thin ice for a few weeks and then just started doing the same thing, overfilling reservoir and melting ice, tested unit found that reservoir is filling with water and not stopping, got authorization to replace control valve and recirculating pump, checked polarity out outlet, checked out good, no voltage detected on ground,everything looks good, replaced pump control board and valve tested unit unit is now filling and stopping at desired level at this time do unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for frost buildup in FC tested unit found that left side of FC door is not sealing, inspected FC and found an item has fallen behind the door Restricted it to seal all the way, removed item, advised customer to only open and close door from center of doors to ensure a good seal on the door gasket, unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for frost buildup in FC tested unit found that left side of FC door is not sealing, inspected FC and found an item has fallen behind the door Restricted it to seal all the way, removed item, advised customer to only open and close door from center of doors to ensure a good seal on the door gasket, unit is running as designed, job complete"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 04/06/2022
Arrived on site for a dryer thats making a squeaking sound during operation. Inspected unit and work area. The customer turn the unit on and you could hear a rumbling almost immediately. Disassembled the unit and found two of the rollers and the idler pulley barely spinning and making sounds as the spun. Replaced both idler pulley and rollers and tested the unit. The unit is now working and operating as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 04/06/2022
Arrived on site for a dryer thats making a squeaking sound during operation. Inspected unit and work area. The customer turn the unit on and you could hear a rumbling almost immediately. Disassembled the unit and found two of the rollers and the idler pulley barely spinning and making sounds as the spun. Replaced both idler pulley and rollers and tested the unit. The unit is now working and operating as designed with no abnormal sounds present. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2022
"Arrived on site for washing machine that is flashing an F6 E3 (ACU cannot hear UI) error code. Inspected unit and work area. The unit was unplugged prior to arrival and upon plugging the unit in, the unit would not turn on. Checked voltage at the control and found proper voltage coming to the control. Checked voltage going to the user interface and found proper voltage. This would indicate a bad user interface. Replaced user interface and tested the unit. The unit is now working as designed. Ran the unit through a calibration cycle.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2022
"Arrived on site for washing machine that is flashing an F6 E3 (ACU cannot hear UI) error code. Inspected unit and work area. The unit was unplugged prior to arrival and upon plugging the unit in, the unit would not turn on. Checked voltage at the control and found proper voltage coming to the control. Checked voltage going to the user interface and found proper voltage. This would indicate a bad user interface. Replaced user interface and tested the unit. The unit is now working as designed. Ran the unit through a calibration cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 04/06/2022
Arrived on site for refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit has not made any ice since they swapped out their filter. Check the ice bin and found the ice bin completely full of ice. The customer stated that the last time he checked was on March 28 and it still had not made ice. He requested that we replace the icemaker because hes not sure if this unit is working properly or not. Ordering icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, TX 76708
Jonathan M
Job Details: 04/06/2022
Arrived on site for refrigerator thats not making ice. Inspected unit and work area. The customer advised that the unit has not made any ice since they swapped out their filter. Check the ice bin and found the ice bin completely full of ice. The customer stated that the last time he checked was on March 28 and it still had not made ice. He requested that we replace the icemaker because hes not sure if this unit is working properly or not. Ordering icemaker in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11546935 (Icemaker)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near China Spring, TX 76633
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the refrigerator does not cool but the freezer does and its holding temperature. Inspected the refrigerator section and found evidence of a defrost issue in the refrigerator compartment. The ice buildup was so bad, I was unable to access the evaporator. Ordering all pertinent parts and advise the customer that they would need to defrost the unit at least 2 to 3 days in advance of the service. The customer is going out of town tomorrow and will not be back until the day prior to the reschedule date. The customer is going to attempt to try to defrost the refrigerator section by leaving the door open for at least 24 hours prior to arrival. The customer advised they will call back if theyre unsuccessful prior to the visit but had requested a Thursday or Friday appointment instead if possible. I rescheduled customer to 4/13 for now.; ordrng 1 W11291124 (Defrost heater) and 1 W11359775 (Evaporator cover)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near China Spring, TX 76633
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that the refrigerator does not cool but the freezer does and its holding temperature. Inspected the refrigerator section and found evidence of a defrost issue in the refrigerator compartment. The ice buildup was so bad, I was unable to access the evaporator. Ordering all pertinent parts and advise the customer that they would need to defrost the unit at least 2 to 3 days in advance of the service. The customer is going out of town tomorrow and will not be back until the day prior to the reschedule date. The customer is going to attempt to try to defrost the refrigerator section by leaving the door open for at least 24 hours prior to arrival. The customer advised they will call back if theyre unsuccessful prior to the visit but had requested a Thursday or Friday appointment instead if possible. I rescheduled customer to 4/13 for now.; ordrng 1 W11291124 (Defrost heater) and 1 W11359775 (Evaporator cover)"
We serviced a
KITCHENAID OVEN
Model KMBP100EBS03
Near McGregor, TX 76657
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced convection oven cavity thermostat and test of the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KMBP100EBS03
Near McGregor, TX 76657
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced convection oven cavity thermostat and test of the unit. The unit begin to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since my prior visit, the icemaker has been working and functioning as designed and less they do not want to replace the icemaker at this time. Replaced the latch and tested the unit. The unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that since my prior visit, the icemaker has been working and functioning as designed and less they do not want to replace the icemaker at this time. Replaced the latch and tested the unit. The unit is now working as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a nice machine that is not making ice. Inspected unit and work area. The customer advised at every time that the unit seems to be starting a new ice cycle, the unit overflows and floods the compartment making the ice that it had just made disappear. I did confirm that complaint as well as find the grid cutter broken. Tested the unit and diagnostics and found the fuel level sensor on the recirculating pump not working. Replaced both recirculating pump and grid cutter and tested the unit. The unit is now working as designed. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2022
"Arrived on site for a nice machine that is not making ice. Inspected unit and work area. The customer advised at every time that the unit seems to be starting a new ice cycle, the unit overflows and floods the compartment making the ice that it had just made disappear. I did confirm that complaint as well as find the grid cutter broken. Tested the unit and diagnostics and found the fuel level sensor on the recirculating pump not working. Replaced both recirculating pump and grid cutter and tested the unit. The unit is now working as designed. Call complete."
We serviced a
KENMORE OVEN
Model 790.4028341
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for wall oven door not staying shut. Upon inspection I found that the right side door hinge spring had stretched and left no tension on door. I quoted customer for hinge R/R customer agreed and I replaced hinge and tested unit and found unit operating as designed.
We serviced a
KENMORE OVEN
Model 790.4028341
Near Georgetown, TX 78628
Kimo
Job Details: 04/06/2022
Arrived onsite for wall oven door not staying shut. Upon inspection I found that the right side door hinge spring had stretched and left no tension on door. I quoted customer for hinge R/R customer agreed and I replaced hinge and tested unit and found unit operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the harness and found one of the harness wires inside the sleeve was broken causing the DC short. Reassembled the unit and plugged the unit in. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for poor ice production . Ran diagnostics and found very poor water flow , no different with filter in or with out . Replaced valve. Reran diagnostics and water flow is back to normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site for dishwasher making a lot of noise while running . Found unit is running dry . Did find water is getting to valve . Valve has failed . Ordering valve and also found part of toe kick missing ,ordering toe kick . Left water turned off . Call to set return ; ordrng 1 W11108991 (Toe kick) and 1 W11025970 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78757
Scott
Job Details: 04/06/2022
"Arrived on site ,replaced spark module . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and was advised that the maintenance had left with the access but would be back shortly. Waited. Inspected washer and found money collection mechanism failed. Bolt missing to allow proper function of slide. Accessed coin assembly and repaired by reinserting catch bolt. Unit is now operating as designed. ; ordrng 1 WPW10549814 (Meter box)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78626
Wesley
Job Details: 04/06/2022
Arrived onsite and found customer wanted install to be completed as the upper screws had been left uninstalled by original installer. Ordering mount kit and returning to complete. ; ordrng 1 W10760039 (Install kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site to replace the rc door. I gained access to the door and replaced it with new. The new door is sealing properly all the way around. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite and found the customer had solved their tub leak which revealed a smaller secondary leak from the diverter. Replaced sump and motor. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDB750YW0
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.
We serviced a
WHIRLPOOL DRYER
Model MEDB750YW0
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite and found unit operating with loud screech. Replaced rollers and pulley. Unit function is restored. Found old pulley wheel had sheered off.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Hutto, TX 78634
Wesley
Job Details: 04/06/2022
Arrived onsite for upper bake not working. Found upper bake ignitor failed. Completed repair and charged in full. All checks good. The unit is now operating as designed.
We serviced a
GE DISHWASHER
Model GSD2100V50BB
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for dishwasher not turning on. Upon arrival confirm complaint and after further inspection found a stable 120 V connection going to timer I did however find that card of the issue was one of the door switches and the door had failed my long door to register it was shut. After replacing door switch I reassembled a tested unit and found dishwasher functioning as it designed. I also had to add a new claim to the drain line because the previous installers that out of the zip tied to the drain line not allow proper securing of the drain hose. Also found that the garbage disposal itself is not leaking but there is a leak coming from the PVC piping underneath where the drain line is connected to from the dishwasher and AHS will need to send a plumber out in order to make the repairs to the PVC to prevent further issues and leaking. Call complete
We serviced a
GE DISHWASHER
Model GSD2100V50BB
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for dishwasher not turning on. Upon arrival confirm complaint and after further inspection found a stable 120 V connection going to timer I did however find that card of the issue was one of the door switches and the door had failed my long door to register it was shut. After replacing door switch I reassembled a tested unit and found dishwasher functioning as it designed. I also had to add a new claim to the drain line because the previous installers that out of the zip tied to the drain line not allow proper securing of the drain hose. Also found that the garbage disposal itself is not leaking but there is a leak coming from the PVC piping underneath where the drain line is connected to from the dishwasher and AHS will need to send a plumber out in order to make the repairs to the PVC to prevent further issues and leaking. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I found a small amount of water leaking from the vent area. Tested the vent and found it bad.. I removed and replaced the vent and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect dishwasher not completing a cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I found a small amount of water leaking from the vent area. Tested the vent and found it bad.. I removed and replaced the vent and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID OVEN
Model KODE300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect double wall oven not heating properly. Upon further inspection, the customer advised that neither oven is reaching preheat temp and they received an error code. I placed the unit in diagnostics and checked error codes and found F6E1 and F9E0. Cleared the codes and tested the upper oven on bake at 350 degrees. Before starting, I found splash protectors in the bottoms of both ovens. I explained to the customer that these mats are not good for the unit unless theyre cut back to allow air flow inside the unit. Once removed, I continued with testing the upper oven. Also found the top oven door gasket badly smashed at the bottom and will need to be replaced. Once the unit reached preheat, I found my temps were at 266 degrees. I turned the unit off and pulled the unit out onto my oven dolly and tested the elements and sensors. I found both sensors within range and all four elements were good.
We serviced a
KITCHENAID OVEN
Model KODE300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to inspect double wall oven not heating properly. Upon further inspection, the customer advised that neither oven is reaching preheat temp and they received an error code. I placed the unit in diagnostics and checked error codes and found F6E1 and F9E0. Cleared the codes and tested the upper oven on bake at 350 degrees. Before starting, I found splash protectors in the bottoms of both ovens. I explained to the customer that these mats are not good for the unit unless theyre cut back to allow air flow inside the unit. Once removed, I continued with testing the upper oven. Also found the top oven door gasket badly smashed at the bottom and will need to be replaced. Once the unit reached preheat, I found my temps were at 266 degrees. I turned the unit off and pulled the unit out onto my oven dolly and tested the elements and sensors. I found both sensors within range and all four elements were good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for washer shaking violently and not going past the rinse cycle. Upon arrival confirmed issue but found no errors and diagnostics after further testing found that all force a smetch and rod failed causing unit to hang lower than it should and stay off balance. Replaced all four suspension rods then reassembled and tested washer and found it fully functioning as designed with no leaks during repairs of testing. Call complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Killeen, TX 76543
Tyler
Job Details: 04/06/2022
Arrived on site for washer shaking violently and not going past the rinse cycle. Upon arrival confirmed issue but found no errors and diagnostics after further testing found that all force a smetch and rod failed causing unit to hang lower than it should and stay off balance. Replaced all four suspension rods then reassembled and tested washer and found it fully functioning as designed with no leaks during repairs of testing. Call complete
We serviced a
GE OVEN
Model JT3500SF3SS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
"Arrived on site for wall oven needing previously diagnosed latches, control and upper oven sensor. Upon arrival installed required parts. Reassembled and tested unit. Found full functionality restored to wall oven. Call complete"
We serviced a
GE OVEN
Model JT3500SF3SS
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
"Arrived on site for wall oven needing previously diagnosed latches, control and upper oven sensor. Upon arrival installed required parts. Reassembled and tested unit. Found full functionality restored to wall oven. Call complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEW
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator making loud screeching noise. Upon arrival confirmed issue and after further testing I found a loud grinding noise/failure in the dampener motor. Also found unit had no waterline attached but icemaker had been running none stop to the point that it burnt ice maker motor up and could have possible caused a failure in the inlet valve. Was able to reschedule customer for 4/11/22 (Monday) to install new dampener motor asm. ; ordrng 1 WP67003903 (Dampener)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2557HEW
Near Harker Heights, TX 76548
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator making loud screeching noise. Upon arrival confirmed issue and after further testing I found a loud grinding noise/failure in the dampener motor. Also found unit had no waterline attached but icemaker had been running none stop to the point that it burnt ice maker motor up and could have possible caused a failure in the inlet valve. Was able to reschedule customer for 4/11/22 (Monday) to install new dampener motor asm. ; ordrng 1 WP67003903 (Dampener)
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS03
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven door latch assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS03
Near Georgetown, TX 78633
Lou
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the upper oven door latch assembly and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Round Rock, TX 78681
David S
Job Details: 04/06/2022
Arrived on site for unknown issue. I inspected the unit and work area. I found no fault codes in diagnostics. I inspected The gear case and all components underneath the unit. I found everything intact. I ran a diagnostics cycle and found the unit working as designed. I found the customer using deep water and using to much soap. I explained to the customer how much soap to use and what settings to use for the unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Round Rock, TX 78681
David S
Job Details: 04/06/2022
Arrived on site for unknown issue. I inspected the unit and work area. I found no fault codes in diagnostics. I inspected The gear case and all components underneath the unit. I found everything intact. I ran a diagnostics cycle and found the unit working as designed. I found the customer using deep water and using to much soap. I explained to the customer how much soap to use and what settings to use for the unit. Job complete.
We serviced a
KENMORE DRYER
Model 110.6120201
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite for dryer not working and found fuse and cutoffs blown. Replaced fuse and cutoffs. Now unit is operating and heating. Element is not shorted. Found duct clogged and not flowing. Advised owner of condition and need for duct cleaning.
We serviced a
KENMORE DRYER
Model 110.6120201
Near Round Rock, TX 78665
Wesley
Job Details: 04/06/2022
Arrived onsite for dryer not working and found fuse and cutoffs blown. Replaced fuse and cutoffs. Now unit is operating and heating. Element is not shorted. Found duct clogged and not flowing. Advised owner of condition and need for duct cleaning.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
Arrived to inspect unit for Technical Service Pointer #: W11540964. Office to order heater element. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
GE REFRIGERATOR
Model GFE26GSHCSS
Near Belton, TX 76513
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator needing previously diagnosed rc fan motor. Upon arrival installed required part. Reassembled and tested unit and found motor functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I found water being sprayed past the gasket. I found the spray arms clear. I am ordering the gasket to complete the repair. Reschedule for Monday 4/11/22; ordrng 1 W11498831 (Gasket)
We serviced a
GE REFRIGERATOR
Model GFE26GSHCSS
Near Belton, TX 76513
Tyler
Job Details: 04/06/2022
Arrived on site for refrigerator needing previously diagnosed rc fan motor. Upon arrival installed required part. Reassembled and tested unit and found motor functioning as designed.
We serviced a
GE MICROWAVE
Model PEB2060SM2SS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of unit turning on and off on its own. Found unit will turn on when door is open, then click off at times when door is closed and running. Found buttons on display not responding. Will need door switches, holder, control, and control panel. Found the control panel has been discontinued.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed original RH door gasket and re-formed the replacement via heat gun. I installed the new gasket along with the included screws and tested. Operational test good, no leaks observed during service.
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for squeaking noise when turning, tested unit found bad idler pulley, worn out belt and a bad bearing support ; ordrng 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt) and 1 W10837240 (Idler pulley)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed original RH door gasket and re-formed the replacement via heat gun. I installed the new gasket along with the included screws and tested. Operational test good, no leaks observed during service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/06/2022
Arrived on site to install previously diagnosed dispenser related parts. Upon arrival installed all required parts in reassembled and tested unit and found unit could switch between crust and cubed as designed in on command with no failures in the dispensing function. Call complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78750
Gerry C
Job Details: 04/06/2022
Arrived to inspect noise. The CX presented a recording of the noise while agitation and the unit made a very loud popping sound. I removed the rotor for inspection and found the gear case had a failed lower seal and was leaking oil. I removed and replaced the gear case and re-calibrated. I tested the unit within service test mode and it passed all functions as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Cedar Creek, TX 78612
Tyler L
Job Details: 04/06/2022
Arrived on site for complaints of missing shutoff arm. Found icemaker was installed without the shutoff arm. Installed part. No other issues at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78750
Gerry C
Job Details: 04/06/2022
Arrived to inspect noise. The CX presented a recording of the noise while agitation and the unit made a very loud popping sound. I removed the rotor for inspection and found the gear case had a failed lower seal and was leaking oil. I removed and replaced the gear case and re-calibrated. I tested the unit within service test mode and it passed all functions as designed. No leaks observed during service.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Austin, TX 78754
Matthew
Job Details: 04/06/2022
Arrived onsite to replace previously diagnosed parts l replaced left rack adjuster. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to replace previously ordered parts for washer. Replaced pump and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of too much ice. Found that icemaker will constantly be making ice. Installed new icemaker. Advised customer to allow 12-24 hours for good ice production. Collected payment, job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Kingsland, TX 78639
Cliff
Job Details: 04/06/2022
Arrived on site to replace previously ordered parts for washer. Replaced pump and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Austin, TX 78753
Matthew
Job Details: 04/06/2022
Arrived onsite to replace previously diagnosed parts. Replaced actuator screws (2). Tested unit and unit is functioning properly properly. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WP01
Near Austin, TX 78732
Gerry C
Job Details: 04/06/2022
"Arrived to inspect element hanging down. The unit will require W10909479 and the part was broken within its packaging. Office to reorder part. Tech to inspect prior to scheduling return service. ; ordrng 1 W10909479 (Support) and 1 Techtoinspect (Returning tech to inspect W10909479)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNZS0
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for ice machine not draining. Upon inspection I found that the external drain pump and power supply failed. installed new pump and tested unit and found unit operating as designed no leaks.job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WP01
Near Austin, TX 78732
Gerry C
Job Details: 04/06/2022
"Arrived to inspect element hanging down. The unit will require W10909479 and the part was broken within its packaging. Office to reorder part. Tech to inspect prior to scheduling return service. ; ordrng 1 W10909479 (Support) and 1 Techtoinspect (Returning tech to inspect W10909479)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Hutto, TX 78665
Vincent
Job Details: 04/05/2022
"Arrived on site to inspect refrigerator not cooling enough, tested temperatures in both chambers found FC 6? RF 48?, entered into diagnostics and tested all components and everything tested good, removed kick plate and condenser was clogged with pet hair, clean coils and pulled unit to clean back and found the drain tube clogged as well, clean it out and reinstalled. Assembled unit and explained to CX if unit continues to not cool will need a UI as its loosing digits and could not be functioning properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78729
Scott
Job Details: 04/05/2022
Arrived on site for unit flashing drain error code . Found grey elbow on drain tube bent in half . Straightened out elbow and rerouted drain hose . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Round Rock, TX 78681
Vincent
Job Details: 04/05/2022
"Arrived on site to inspect burnt vent on dryer, tested units temperatures on low setting its cycling 90?-120? set to medium 100?-169? set to high 108?-179? sanitize 111?-183? I took several temperature readings and they where all the same on each temperature setting. Called safety techline and spoke with Jessica and informed her of my findings, SR# 7733315485. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC0LS
Near Leander, TX 78641
Kimo
Job Details: 04/05/2022
Arrived onsite for vent hood making noise. Upon inspection I found that there was a piece of metal stuck in the fan blades. I removed Metal and tested unit and found unit operating as designed. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26KF5DS4
Near Temple, TX 76502
Jonathan M
Job Details: 04/05/2022
Arrived on site for a refrigerator that is not cooling again. Inspected unit and work area. Found the unit running and checked the evaporator. Found no frost pattern on the evaporator whatsoever. Took pressures and found the unit sitting at 120 psi on the high side and -23 psi on the low side but was fluctuating in readings. Checked for a dye marks on all sealed system components and could not find any dye anywhere. Went to remove my gauges and found evidence of a burn out on the high side line as the refrigerant was black. Removed refrigerant and attempted to remove all burnout oil from the sealed system. Could not remove all the dye. Due to burn out of original compressor there is burned oil in the sealed system that has clogged the capillary tube which is not allowing refrigerant to flow through system. Also found Yoder loop and condenser is rusting contributing towards this issue. No reliable repair can be made to unit. The office will need to contact American home shield to explain findings. Call complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/05/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/05/2022
Arrived on site to replace previously ordered parts for washer. Replaced gearcase and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Belton, TX 76513
David Z
Job Details: 04/05/2022
Arrived on site to replace inlet valve to resolve noisy icemaker fill. Replaced inlet valve per tech Line and tested. Found normal fill sounds and nothing abnormal. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Florence, TX 76527
Cliff
Job Details: 04/05/2022
Arrived on site to diagnose a refrigerator that is not dispensing ice. Found coupling frozen on motor shaft preventing it from locking in to ice bucket. Freed coupling and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Round Rock, TX 78681
Wesley
Job Details: 04/05/2022
Arrived onsite and found unit operating with unusual motor vibration and leak from diverter. Completed replacement of sump and motor assembly and tested for leaks. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW2
Near Cedar Park, TX 78613
David S
Job Details: 04/05/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I found the heating element broken I quoted the customer for the heating element.. I installed a new heating element. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Austin, TX 78726
Kimo
Job Details: 04/05/2022
"Arrived onsite for MW vent fan not working in speed 2. Upon inspection I found that speed2 was not working I am returning with MW hood vent motor, damper and ordering control just in case. Office to reschedule.; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Killeen, TX 76549
David Z
Job Details: 04/05/2022
Arrived on sits to diagnose refrigerator that was leaking water after filter change. Examined unit and filter wasn't seated fully and had dropped. Reinstalled filter and tested dispenser and icemaker fill. Found no leaks or drips present. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Buda, TX 78610
Jacob
Job Details: 04/05/2022
Arrived onsite for unit not draining. Looked at the unit and saw water in the tub. Checked the hole on the garbage disposal and saw it was not punched out. Punched out the hole. Unit drained with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS4
Near Kyle, TX 78640
Leonardo
Job Details: 04/05/2022
Arrived on site to test unit for light not working installed new light and not working. Checked relay on board and found bad control board. Ordering new board office to reschedule ; ordrng 1 W10893404 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Leander, TX 78641
David S
Job Details: 04/05/2022
Arrived on site for broil not getting to temperature. I inspected the unit and work area. I tested the bake and broil elements and found them coming on. I set broil to 500 and preformed a temperature test. I found the oven temp sensor reading 530 when the oven is at 367. I replaced the oven temp sensor. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Leander, TX 78641
David S
Job Details: 04/05/2022
Arrived on site for fridge gasket being damaged. I inspected the unit and work area. I found the corners of the right side door gasket separating along the seam. I replaced the gasket and molded it to the fridge. The gasket is sealing properly job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HB00
Near Leander, TX 78641
David S
Job Details: 04/05/2022
"Arrived on site for cooktop knob being melted and grate missing feet. I inspected the unit and work area. I found the pads sent with me will not work. I found the grate when the rubber foot is missing, is cracked. I am ordering a new grate kit. The office will reschedule when we have eta on the part.; ordrng 1 W11214957 (Grate kit)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near San Marcos, TX 78666
Andrey
Job Details: 04/05/2022
"Arrived on site to replace previously diagnosed control,
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Kyle, TX 78640
Leonardo
Job Details: 04/05/2022
Arrived on site to test unit for unit not working. Test unit and found unit working at this time. Cleaned chopper blade test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Round Rock, TX 78665
Cliff
Job Details: 04/05/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced coupling and secured defective part for returns. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Del Valle, TX 78617
Jacob
Job Details: 04/05/2022
"Arrived onsite for unit getting F9E1 error code once again. Called tech line, said that the pump may be the issue and to replace it or the wire harness will need to be replaced. got sr#7733355787. Replaced latch and pump. After replacement of the pump the started to work but it did not make through diagnostics at all and the pump would not turn on. Re ordered pump and need to come back with both controls. Office to reschedule ; ordrng 1 W11399437 (Pump) and 1 Request (2hr)"