"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that the unit completely quit in the middle of a cycle and would not unlock the lid. They advised that after unplugging it, the unit did eventually unlock the lid, but they could not get it to start a cycle. They also advised they had to suck out most of the water through the basket because it wouldn't drain. I checked underneath and found the wire harness split at the drain pump. I removed the rest of the water and replaced the wire harness. I reassembled the unit and found the unit working and operating as designed withnoleakspresentduringoperation. Call complete. W11591637."

Arrived on site to test unit for no light in RC. Replaced RC led module(W1147019) and unit is now working as designed. Job complete.

"Arrived on site to follow up on refrigerator that was not properly cooling. Tapped system and did find good pressure present. Compressor was warm, and not scalding hot. Evacuated system and replaced compressor and dryer. Ran nitrogen through system after not seeing any dye present. Unit was acting like it was undercharged. Found no leaks with 175psi nitrogen. Vacuumed unit, and verified vacuum held. Charged system to spec. Unit took 59g on the high side before it would not take any more, and continued fill on low side. Once proper fill was reached, tested unit. Verified temperature was dropping to the correct level and no longer hovering around 28. Unit working as designed. Parts used - W11557671, WPW10143759, W11506635. Noone home to sign ticket, access was granted from spare key. Call completed."

Arrived onsite for unit not heating. I found the capacitor to check good and diode in tact. I found the magnetron to be reading 15kohms. The magnetron has failed. I replaced the magnetron and unit is now heating as designed. Call complete. Installed W10754299 MAGNETRON.

"Arrived on site to test unit no ice production, tested unit found unit has a full bin of ice , explained to customer that it possible that arm got stuck and stopped ice production, since ice production is good and water is flowing, advised customer to monitor and if the issues return then ice maker will need to be replaced, at this time job complete no parts installed"

Arrived on site to test unit for turn table running when door is opened. Replaced inter locks(W11551558 and W11551761) not improvement. Replaced control(W11552018) with no change and replaced motor(W10642989) with no change. Attempted to pull unit down but unit was getting hung up on right side. Upon further inspection found somebody put a screw in through cabinet into microwave and was touching transformer. Removed screw and unit is now working as designed. Job complete.

Arrived onsite and tested unit tor any leaking and found positive indicator of reignition failure. And possible over airing exchange at bake burner. Made necessary adjustments to resolve and have unit operating within spec. No standing leaks and no detected operational leaks at time of service. Unit is in good working order. No parts

"Arrived onsite and replacedmthe actuator and capacitor to correct the unit which had a single agititatiom direction of spin resulting in water laping over the side of the tub. After replacing parts unit now agitated properly and is operating as designed. All checks good. Advised on repair. WPW10006355, W10804655"

"Arrived n site for water leaking. Removed base cover found water dripping from connectors on filter housing casuing water pan to over fill,turned off water from street,shut off under sink doesn't work. Replaced housing, turned on water source no leaks. W11162042"

"Arrived on site for no cool. Compressor running,found oil on freezer floor dripping from evaporator area,removed evaporator cover found oil on inlet to evaporator ordering a new evaporator. ; ordrng 1 W11546605 (Evaporator) and 1 W11553819 (Insulation)"

"Unit in 3412. Arrived on site. Diagnosed a defective compressor, replaced compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. W11580057,w11506635,wpw10143759"

Arrived on site for food freezing in refrigerator and the display being dim. Current tempsmare -1 and 30f. Display is very dim. At control. I checked sensor and was getting 19k ohms. This is way off. Will need new sensor. Ordering fan assembly and returning with other parts. Reset for Thursday ; ordrng 1 W11087438 (Evaporator fan with sensor.)

"Arrived on site to inspect washer detergent dispenser holding water. Upon further inspection, the customer advised that water will remain in the dispenser and the washer pedestal drawer does not pull out properly. I placed the unit in diagnostics showing error code F0E1-load during cleaning cycle and cleared the code and tested in diagnostics test 12. The unit operated as designed. I tested the valves in tests 1, 2, and 3 and the valves are functioning properly and weeping into the dispenser. After testing, I found the dispenser cleared with a small amount of water in the bottom of the drawer, which is normal. The customer advised that the washer pedestal drawer is difficult to pull out. I tested the drawer and found the rail on the left side was damaged and the right rail is beginning to fail due to the left one failing. I verified with our Claims Dept that the pedestal is covered under warranty, as long as the washer is in warranty. I am ordering the pedestal rails and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 04/11/25 (ROUTING). I will return with all prescreened parts. I made recommendations for use and care, as well as detergent use. No water leaks observed during service. ; ordrng 2 WP8578394 (Pedestal rails)s and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the tub leaking, the vent and main control failure, and the left 3rd level track mount breaking, I transferred all parts to the new tub and installed the main control, vent, sump assembly, and 3rd level track mount. Once I had the unit completely reassembled and re-installed, I tested the unit before installing it into the cabinets and it operated as designed with no leaks. Once I had it installed into the cabinets, I retested and it continued to operate as designed with no leaks. Unit is operating as designed and no water leaks observed at the end of service, job completed. W11460945, W11537778, W11409866, W11683133, W11649995, W11579562"

Arrived on site for unit falling off track. Inspected found right side tub wheel damaged. Replaced part and tested. Unit is now functioning properly and as designed to. Parts used w11614118

"Arrived on site for washer, running on its own per customer on arrival. On arrival found no air codes and diagnostics and found unit working as designed but based off the customer information, the unit is showing signs of the pressure fault in the control board and per service pointerW11766193 Rev B, control W11608056 needs to be replaced. Ordering g part and office to reschedule once availability of part is known; ordrng 1 W11608056 (Control)"

Arrived on site for unit shacking. Inspected unit suspension shot replaced suspension and tested unit is now functioning properly and as designed to. Informed customer not to overload unit with blankets and towels large loads need to be done at a laundry mattress with industrial sized units. No leaks present at this time job completed. Parts used w11130362

"Arrived on site to inspect microwave/oven wall combo error codes. Upon further inspection, I placed the unit in diagnostics showing error code F1E5-inverter board failure. I cleared the code and using my microwave tester, I tested the microwave and found the magnetron not heating properly. Following the tech sheet for the error code, I checked all control connections and connections at the inverter and all were good. I gained access to the magnetron and found it extremely hot to touch. I removed and replaced the inverter board and magnetron and retested the unit and it is operating as designed. After reassembling the unit and placing it back into the cabinets, I retested and it continues to operate as designed. Job completed. W11578959, W11578579"

Arrived on site for unit making noises during drying cycle. Ran unit could not duplicate sound in video customer showed me. Installed sound pads around wheel assembly where possible noise could be coming from. Customer will monitor if continues recommend just replacing wheel that's the location where customer says noise is coming from

Arrived on site with parts ordered. Removed door panel. Pulled from counter. Replaced panel ui and wire harness. Verified operation. Call complete.

Arrived onsite for lid not latching. Found latch and bezel broken. Replaced both and tested. Unit is now functioning properly. Job complete

"Arrived on site. Found freezer door not opening and closing smoothly, ice build up only right side,removed ice build up replaced slides checked door operation and seal good. W11658402"

"Arrived on site for wallobn, showing microwave settings on a double walloven ui panel. On arrival configured u I panel to the craig model number add found double walloven features restored as well as connected unit to wi fi and found it working as designed. No parts installed call completely"

Dryer is in 368.... Arrived on site for dryer not heating .getting correct voltage at block . Ran diagnostics No error codes . Sensors checked within range . Ran air flow and temps checks . Found air flow restriction. Advised maintenance to have exterior vents cleaned . No parts installed . No lint build up . Job complete

"Arrived on site to test unit for no power. Upon arrival customer stated they had used the unit the night before to make food, next morning the unit was dead. Tested unit, found no reaction to inputs. Unit is receiving properly voltage. Removed thermal fuse and tested, fuse reading open. Replaced thermal fuse (WPW10545255) and tested unit, unit is now powering on. Ran a 350? bake cycle, unit reached preheat temp with no issue. Unit is now running as designed, job complete."

"Arrived on site to test unit for cycle not starting and not draining. Upon arrival customer stated unit stopped mid cycle, did not drain and did not unlock the lid. Inspected harness and found both drain pump wires broken. Repaired both wires with a butt splice and secured harness to prevent future damage. Applied power to the unit, drain pump immediately engaged and removed all water in the tub. Once water was removed the drain pump disengaged. Started a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for off balance loads. Upon arrival customer stated unit gets thrown off balance during high spin speed. Load sizes are typically 50% of the basket. Ran a diagnostic cycle, when high speed spin began unit got thrown off balance. Basket is able to move back and forth indicating an issue where the basket meets the gear case. Removed agitator and found spaner nut is loose and allowing the basket to move freely. Repositioned basket and tightened spaner nut, tested unit, unit no longer gets thrown off balance at high spin speed. All other components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to inspect unit for bellow issues. Upon arrival customer presented issue, bellow is torn causing unit to leak. Replaced bellow (W11578223) and tested unit by filling unit with enough water to cover bellow, bellow is no longer leaking. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for tripping breaker. Builder stated unit started to trip the breaker, had the breaker and outlet replaced and still have not been able to get power to the unit. Upon arrival found ice bin is full, unit has the proper power and is functioning. Entered diagnostics, went through each step and found when compressor is engaged for cooling, unit is pulling 3.5 amps to start, then stabilizes at 3.1 amps. When switching to hot gas, amperage started to climb passed 4 amps but breaker has not tripped during service. Contacted service thread, per thread due to the unit running as designed during service advised to have builder monitor the unit. If issue returns, sealed system repair will have to be made. No one on site for signature. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to replace previously diagnosed part. Upon arrival verified issue, defrost heater is reading open. Replaced heater (W11626107) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect unit for gasket issues. Upon arrival customer presented issue, gasket is tearing on the right RC door. Replaced gasket (W10830046) and formed to the frame with heat. Unit is now sealing properly. Advised customer to open the right door first, then the left and vice versa when closing to prevent gasket from tearing. Unit is now functioning as designed, no leaks detected, job complete."

Arrived on site for upper rack adjuster not locking in place when adjusted. Replaced right side adjuster found damaged from previous tech. Replaced and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for washer starting cycle but not finishing load . Ran diagnostics got 8-1 error code . Ran valves in manually and found cold valve is poor filling , hot is normal. Ran test wash and belt is squeal a bit when unit starts . No oil found . Ordering valve ,belt and cam . Return 4/10 pm only . No water leaks detected at time of service. No parts installed ; ordrng 1 W11210459 (Valve) and 1 W10721967 (Cam) and 1 WPW10006384 (Valve)"

Arrived onsite for gas plug falling off. Ordering plug. Office to reschedule . Check with customer for availability. Could be a drop off; ordrng 1 W10811916 (Plug)

Arrived on site and replaced previously diagnosed air tower(W11126274) which came with air control knob and baffle. Unit now working as designed. Job complete.

"Arrived on site for no cool. Per customer unit completely stopped cooling no fans or unit running,customer power cycled unit same issue. Customer setting measure fill and unit powered on,24 hrs late unit cooling correctly,at time of visit unit running and cooling diagnosed possible relay issue in controls or communication issue. Replaced the main control and ui,powered unit on ran diagnostic fans powered on ran compressor test passed. Wpw10521642,w11035835"

Arrived on site to test unit for not washing. Found error f3e1(pressure system fault). Replaced control(W11607637). Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site for compressor replacement. Replaced compressor(Ww11740253), drier (WPW10143759) and access port(W11506635). Vacuumed system and charged to specs with 48g of r600a. Unit now working as designed. Job complete."

"Arrived on site to test unit for not spinning. Found errors 81(long/no fill), 76(motor fault) and 77(motor unable to reach RPM). Removed actuator and found black peices of plastic fell out. Found wheel that rotates between actuator speed sensor was broken. Recommend gearcase replacement, lower harness and also recommend valve. Office to reschedule. Customer not available for signature. ; ordrng 1 W11454741 (Gearcase) and 1 W11210463 (Valve)"

Arrived on site to replace previously diagnosed parts. Found belt was just popped off. Found no signs of damage to motor or blower wheel. Reattached belt and unit is now working as designed. No parts replaced at this time. Job complete.

"Arrived on site to inspect washer noises and not agitating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit began to agitate, the entire basket turned with the washplate and when the unit began to spin, the gearcase was very loud. I tilted the unit back and found old gearcase oil on the pulley shield. Removed the shield and gained access to the cam assembly and found it worn and beginning to shred. I removed and replaced the gearcase, cam, and belt and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed. W11481722, W11449840, W11239857"

Unit was moved to 566. Arrived on site with parts. With helper removed dryer and replaced inner tub. Found level legs in rear are damaged. Replaced legs. Reattached all components. Verified operation. Call complete. W11460604. Vacant no signature

Arrived on site for unit not timing out during cycle. Tested unit and yes unit would not time out. Replaced timer and tested. Unit is now functioning properly and as designed to. No one on site for signature

"Arrived on site. Replaced handle screw and cap tested door operation unit working as designed. No one available for signature.w10806512,wpw10170540,w11519504"

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace WP3979617 timer. Tested unit and now unit is functioning as designed."

Arrived onsite for c9ntrols on washer not working. Found unit full of water and the lights do come on. I inspected underneath the unit and found the black wire going into the drain pump split at the y connection. I replaced the lower harness and installed the clip to hold the harness up. Unit now runs as designed and no leaks are present. Call complete. Installed W11643701 HARNS-WIRE AND W11755726 HARNESS CLIP.

Arrived on site for unit not draining. Ran drain and spin unit drain pump did not start. Inspected unit underneath found wire snapped wire harness was not secure in proper spot. Secured harness and spliced wire back with connector truck stock. Tested unit drain pump works and unit is draining properly. Unit is now functioning properly and as designed to no parts used job completed

Arrived on on site for washer leaking . Ran diagnostics and couldn't duplicate leaking with unit . But heard drain stand start to fill up. Ran quick wash and observed water over flowing stand. Washer is free of any leaks . No parts used . Collected 162.36 autho WP43EW.

"Arrived on site for drain pump continuously running. Upon arrival, unit was unplugged. Plugged unit and immediately drain pump started running. Proceeded to replace W11607637 control and made sure there are no restrictions or kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived onsite for cooktop burner out. Also switch sending false 'on' indicator signal. Likely left front switch. Ordering replacement burner and switch. No parts.; ordrng 1 W11396790 (Right rear burner) and 1 WP3149400 (Switch) and 1 WP3148952 (Switch)

"Arrived on site for unit not finishing cycle. Upon arrival, checked error codes and found F2E1 stuck button, F7E1 basket speed fault and F7E6 motor fault. Cleared codes. Ran diagnostics and found motor struggling to turn. Proceeded to inspect capacitor and found severed connection to the capacitor (picture attached). Proceeded to replace capacitor and W11665967 lower harness. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time ; ordrng 1 W11428524 (Capacitor)"

Arrived on site ( vacant apt) for dishwasher not filling with water. Found no errors. Found no water entering dishwasher. Motor is working. Confirmed water at outlet. Found water hose was kinked. Removed dishwasher and routed water kine so it does not kink. Call complete. No parts.

Arrived on site for dryer not turning on. Found no power coming into dryer. Found breaker was tripped. Reset and tested. Unit is spinning and heating properly. Started and stopped unit several times. Workingnasmdesigned. Call complete. No parts.

"Arrived on site. Replaced ice door plate,ice door flap and shaft,reassembled unit ran ice test passed ice door sealing correctly, ran water dispenser passed. W11189145,w11448633,w11228132"

"Arrived on site to insosct microwave vent not working. Upon further inspection, I found the microwave above the range and installed correctly. I tested the vent and could hear the relay on the control clicking, but the blower would not turn on. I removed the unit from the wall and gained access to the blower to find the blower harness was not fully seated into the molex connector and was backing out when plugging it into the mopex connector to the harness that leads to the main control (photo). I corrected the harness by fully seating it and retesting and the unit is operating as designed. I re-installed the unit above the range and retested again and it continues to operate as designed. Job completed. No one available to sign for receipt...vacant/new build home."

"Arrived on site for no water or ice. Opened ice door ice bin full,found ui locked,unlocked ui tested water dispenser passed,tested ice dispenser passed."

Arrived on site for washer just filling. Customer had to unplug. When plugged in unit it started filling. Pushed the water faucet button under door and it stopped. Found code f8e6. Ran diagnostics all components pass. Suspect customer may have pushed it by accident. Faultcet switch working properly. Advised customer of findings. Will talking to her the faucet started on its own. Turned off with button touch. Faulty faucet switch. Ordering parts. Office will call to schedule. Next tech needs to take pictures. I forgot safety pics. Safety was 20 min on hold. Office to call or we must call on return visit. ; ordrng 1 W11174419 (Faucet button)

"Arrived onsite and replaced the electronic control to repair unit. Tested, all checks good. Unit is washing and draining as designed. No leaks observed at time of service. W11683480 documented with safety sr#7741065441"

"Arrived onsite for broken strike. Replaced strike. Unit is now operating as designed, ran normal cycle to test unit locks fills washes and drains. All checks good. W114457841"

"Arrived onsite and repaired cosmetic damfe by replacing doors and nameplate. All checks good. LW10648584, LW10648583, W11178521 no signer available."

Arrived on site for unit missing leveling legs. Found this unit only has rollers and they are in place. But rollers down and customer provided stoppers. This stopped unit from rolling. Call complete. No parts.

Arrived onsite for microwave cabinet vibration. Dampened cabinet with shim compound no parts number. Unit is now operating quietly. Advised cuetomer on repair.

"Arrived onsite for concerns about ice production. Inspected shte, amd found only concern to be clumping from misuse. Advised refreshing unit bin biweekly for best performance. All checks good. No parts."

"Arrived on-site for range tripping the breaker. Customer said they just started using the oven and it's tripping about 60% of the time. Power to the range is good and the amp draw is under 17. Installed control (w11082269), bake element (w10779716) and broil element (w11238400) heated to 500 with the ground removed then reattached the ground. Unit is operating as designed. Called safety Sr#7741249197"

Arrived on siteto inpsect cook top with bezels coming off. Upon further inspection I found that three bezels had separated from the cooktop surface. I replaced three bezels. Cooktop is operating as designed. No gas leaks observed during service. W11240529

"Arrived on site to inpsect dryer, making a lot of noise. Upon further inspection, I found that the blower wheel is making contact with the lint chute. I gained access to the blower wheel and removed and reattached and tightened. I also found that the lint chute was not securely mounted. I found that the dryer had a dent on the right side, (photo) I securely and properly mounted the chute and reassembled the dryer. The dryer is now operating as designed. No one is present to sign."

Arrived on-site for unit not moving up. Upon arrival I found that the unit is not installed due to the customer had to jave it pulled out to get the serial number. Customer stated that the fan would not come on but it is moving up. I explained that we need it installed before we come back. His installer will be back in June. We will need to confirm that the install is complete before coming back. Customer will call us if it's installed before the reschedule date. ; schdld next appmnt for 6/2 MON !

"Arrived on site to inpsect refrigerator not producing ice. Upon further inspection, I ran a test cycle on the ice maker and found that the ice maker was not getting any water. I gained access to the valve and tested it. There is no water passing through the valve. The valve has become seized. I replaced the valve and reassembled and tested the ice maker. The ice maker is now operating as designed. No water leaks observed during service. WPW10349187"

"Arrived on site for continued issues of door opening while cooking. Found door separates from left switch during use. Have to press left side of door to operate. Found that the slightest movement with oven door or surrounding cabinets causes issue. Contact tech line and spo,e with Nate. Explained issues. Recommended replacement of hinge. Sr#7740695373. Ordering hinges and holder. Office to reschedule ; ordrng 2 W11033422 (Hinge)s and 1 W11214928 (Interlock holder)"

"Arrived on site for continued issues of leaking water from vent. Upon arrival, customer explained that water leaks from vent when door is opened. Replaced control W11672225, and vent W11649995. Contact Techline and spoke with .Lakey. Program unit for less condensation. SR# 7741287440"

Arrived on site for customer complaint of unit not working on any cycle except normal. I replaced control board and tested unit. Unit tested good. Part used w11627517

Arrived onsfor unit continuing to run. Ran diagnostics and unit drain pump would continue to energize. Ran diagnostics and found f3e1 error pressure sensor. Per service pointer replaced control. Calibrated and tested. Unit is now functioning properly. Job complete

"Arrived on site for customer complaint of unit not drying, ran diagnostic test cycle, found no error codes. Unit tested good in diagnostic mode, showed customer the heater was working."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (WPW10675033) and tested unit, ice box fan is now engaging properly. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for no cooling, tested unit found both compartments cooling and at good temperature, customer stated that it randomly stops cooling and she does not hear the compressor or fans running, as precautionary do to random defrost, replaced control and inspected start device and found signs of melting, replaced start device as well and tested, unit is running as designed, advised customer to monitor for 24 hours before loading, at this time job complete installed, W11561262, W11035836"

"Arrived on site to replace previously diagnosed parts. I replaced gearcase, hub, control, splutch, and suspension. I calibrated unit, unit tested good. Parts used w11607637, w11217817, w10721967, w11454372, w10528947"

"Arrived on site to replace previously diagnosed part. Upon arrival drain pump was engaged due to pressure system fault. Removed power and replaced control (W11607637). Applied power to the unit, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for no water. Upon arrival ran a harvest cycle on the ice maker, valve energized but no water entered. Found water line is kinked, removed kink and ran another harvest cycle, valve energized and a minimal amount of water entered the tray. Water pressure is ideal, unit will need a new valve. Ordering part, no parts installed, rescheduled for 04/08.; ordrng 1 WPW10279909 (valve) and 1 W11729596 (ice maker kit)"

"Arrived on site for customer complaint of ice cover being broken, I replaced cover, unit tested good. Part used w11764944"

"Arrived on site to test unit for not draining. Upon arrival customer stated clothes would be wet at the end of a cycle and looked like there was water in the tub. She started a quick wash cycle, at the 11 minute mark the unit canceled the cycle. Entered diagnostics, found F8E1 lo-flo error code stored. Cleared code and ran a diagnostic cycle, fill sounded like it was at full pressure, inspected valves and found cold side has debris. All other components are properly engaging. Drain pump filter is clear. Contacted techline SR#7741287180, per techline the quick cycle ending shortly is programmed. Unit has sensed that unit has spun out so it ends the cycle early. Recommended a cold valve replacement. Replaced valve (W11688995) and tested unit, unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit trips breaker within 10 minutes of every cycle. Has had the breaker replaced twice already. Reset breaker and applied power to the unit, breaker immediately tripped. Found only 1 neutral wire from the harness connected to the terminal block. Found second neutral wire not attached and making contact with the rear bulkhead. Attached both neutral wires to the terminal block and applied power, breaker no longer trips. Put in a wet load of laundry and ran a cycle, unit sensed and then began to dry. Cycle ran for over 15 minutes with no issues. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for stopping mid cycle, customer stated that it worked great after the repair but timer is getting stuck at 30 minutes and shutting off, replaced thermfix and timer and tested, unit is now running as designed, job complete, installed W11685947, WP3387134"

"Arrived on site to inpsect dishwasher not washing properly and not dissolving detergent. Upon further inspection, I placed the dishwasher into diagnostics and observed no error codes. I found that there was a large amount of detergent buildup on the heater. It tested the temperature of the incoming water, and it was only 78 degrees. I tested the dishwasher and found that the pump was not effectively spraying water through the spray arms. I replaced the heater and the motor and sump assembly. The pump is now operating with good water pressure. I advised the customer to switch to liquid detergent since the powder is having a hard time dissolving. I also advised the customer that the machine requires an incoming water temperature of 120 degrees. I advised the customer to run the hot water at the sink to ensure sure this. No water leaks observed during service."

"Arrived on site to test unit light not working, tested unit found damaged light socket, replaced socket and tested with test bulb, all functions are not working properly, customer will contact maintenance to install a new bulb job complete W1021087"

"Arrived on site to inspect dishwasher, not washing dishes. Upon further inspection, I placed the unit into diagnostics and observed error code F4E3 motor not running. I found that the motor had seized. I replaced the motor and sump assembly and ran a test cycle. The dishwasher is now operating as designed. No water leaks were observed during service. W11613479"

"Arrived on site for cooling issue. Removed evaporator cover found small chunk of ice on tube due to low charge,unable to pierced low side,pierced high side very little refrigerant in system,installed a new drier pressurized system to 250 psi after about 5 min loss of pressure sprayed compressor compartment no bubbles forming,sprayed evaporator found bubbles forming on evaporator. Part is not serviceable called tech support per tech support sending information to product review team. Wpw10153759SR#7741286923"

"Arrived on site to test unit for clicking noise, tested unit found damper cycling but customer played a video and indeed noise is coming from the damper, replaced damper and advised customer to monitor, at this time unit is running as designed job complete installed WPW10594329"

"Arrived on site for LIGHT ON SPIN CYCLE IS FLASHING AND UNIT IS NOT DOING ANYTHING ELSE. Upon arrival, inspected unit. Confirmed issues. Canceled the current cycle. Ran diagnostics and there are no saved error codes. Replaced control and test unit. Unit is operating as designed. No leaks present. Job complete"

"Arrived on site to inspect refrigerator freezer (FC) section not cooling. Upon further inspection, I found the FC and RC sections cooling properly and I found where the front lower section of the FC door is sweating (photo). Customer advised the unit stopped cooling in the FC and RC continued to cool just fine, but they hadn't noticed the condensation on the front of the FC door. Customer advised the unit never lost power and after approximately one day after it stopped cooling, they found it cooling again. I tested the unit in diagnostics and it is operating as designed. I inspected the ice door and found it sweating and not closing properly. Inspected the FC evaporator and found a perfect frost pattern on the coils. I advised the customer that I would order a new door, along with the controls and thermistors and when the door arrived, the office would schedule return service. I recommended the customer contact our office should anything else happen with the unit so we can order any additional parts if needed. No water leaks observed during service. Ordering the FC door and ice maker AND CNOTE-LSO PER CUSTOMER REQUEST. ; ordrng 1 LW10864696 (FC door) and 1 W10873791 (Ice maker) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site to install previously ordered parts. Replaced motor 279827 and wheel Wp694089. Test unit and is operating as designed. No gas leaks present. Job complete

"Arrived on site to test unit for not working properly, tested unit found console is flickering Randomly, customer stated that at times it will shut off by it self, verified that unit is connected to Wi-Fi, replaced console and connected it to Wi-Fi for the customer, unit is now running as designed job complete installed W11600370"

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, i removed and replaced the damaged FC door handle and applied grease to the fc drawer rails and tested. Unit is operating as designed. No water leaks observed during service, job completed. WP542638, W10827046"

Arrived onsite for unit not cycling properly. Also drain pump was continuously running. Ran test and diagnostics and found control board failure. Replaced board. Calibrated and tested. Unit is now functioning properly. Job complete

Arrived onsite for unit making loud noise. On arrival customer stated unit and could not duplicate. Ran load with towels and still could not duplicate. Customer will monitor and take a video if future visit is needed. Job complete

"Arrived onsite for unit not draining. Manually drained unit to allow door to unlock.Verified 120 at control, only getting 12 .26 vac at pump. Will need lower harness replaced and returning with control and pump. Set to return. Tuesday the 8th. ; ordrng 1 W11568983 (Lower harness)"

Arrived onsite for unit not heating. Inspected and found loose connection at terminal block not allowing 240vac. Secured connection and tested. Unit now has 240vac and is heating. Job complete

"Arrived on site for customer complaint of white residue on clothes. Tested unit in diagnostic mode, no error codes, unit tested good. Instructed customer on some tips for proper use. Unit tested good."

"Arrived on site for customer complaint of normal button not working, found d failed console. The new console was damaged, ordering console. ; ordrng 1 W11622500 (Console)"

Talked with homeowner en route to call. They said they needed to reschedule at first. I talked to them a bit more about the root cause if the nuisance tripping on their range being related to the breaker. Previous tech has already performed a burnoff with new elements and control as well as documenting. This leads to the root cause being the square D breaker. Homeowner has not had the breaker addressed and will change out or have builder change out the breaker. Since there is no other repair we can do this should resolve the issues. Closing ticket since service is no longer needed and breaker will be addressed by homeowner. Did not arrive on site to capture signature.

"Arrived on site for 2ine cooler making a humming noise per customer on arrival. On arrival couldn't replicate sound, I spoke with techline Sr#7741286609 and was instructed to add w11113654 pad(2x)! And 212643 premagum to compressor lines because they were also missing sount3cline also stated that b3cause unit is in a cubby hole that's located in a very open and big living room space as well as being on concrete floor will cause u it to sound louder then normal. techline recommends customer gets carpet squares to stick under the feet of unit to help dampen noise due to unit's location. Unit is working as designed wi5h no noise, no one available to sign call complete"