We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Liberty Hill, TX 78642
Gerry C
Job Details: 03/21/2023
"WRT318FZDM09 Arrived to instal previously diagnosed and ordered parts. I found the RC at 32?F measured in the lower part of the chamber and 35 in the upper part. The compressor was running and I could hear the refrigerant sputtering and intermittent. I found the evaporator cover was not seated and the top left corner was out far enough the screw would not make contact with its insert. The evaporator had a small amount of frost, only along 1/2 of the first loop. The thermistors tested within spec, including simultaneous water bath testing and do not require replacement. The compressor was using 1.1 amps and the high side discharge was only semi-elevated in temperature. The condenser was not a warm as expected. Thermography showed the high side of the sealed system was too cool. I suspect the unit was mis-charged and will require recharging. The sealed system will require correction prior to any further testing and diagnostics. Office to schedule return service for tech GCO. Does not require 2 hours. No water connections to unit.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/21/2023
Arrived on site and installed previously diagnosed ice-maker. Completed harvest with no issues. Filled as designed. Found diffuser cover support hanging. Recommend replacing support cover. Part showing out of stock. Found water flow from dispenser is working as designed. Office to reschedule. ; ordrng 1 WPW10457601 (Cover support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Burnet, TX 78611
Gerry C
Job Details: 03/21/2023
"WRT312CZJW00 Arrived to instal previously diagnosed and ordered parts. I discussed the issue with the customer and found that the unit will not cool after changing temperature settings for a very long duration, sometimes not until the following day. Internal temperatures were 0 in the FC and 35 in the RC and the unit had clearly been running and just cycled off. Curiously, with the cold temperature in the FC, ice cream that had been in the unit was mushy, yet had ice crystals on the surface of the container. I verified the compressor was operating and efficiently moving refrigerant through the system via thermal camera and also noted the inverter compressor would only operate at low speed mode during all testing, except for startup where it would ramp to approximately full speed and the quickly decelerate to low speed mode. Later testing also revealed that after allowing the cabinet to warm up considerably, the compressor will go to high speed mode. I verified both thermistors were within range and that VCC voltage was within range as well. The unit will not make it to the later stages of the service mode and therefore any potential trouble codes cannot be read. The defrost system works as designed and I found no signs of excessive frost in the evaporator area. I contacted the MFG, tech Chris and advised of my findings. File # 7735998886. The MFG tech recommended replacement of the main control prior to attempting any sealed system service. No water connections. ; ordrng 1 W11376453 (Control / UI) and 1 Officetoschedule (Office to schedule) and 1 GCO (GCO)"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Burnet, TX 78611
Gerry C
Job Details: 03/21/2023
WED8620HC2 Arrived to inspect noise. I found the rear seal had detached and had also been damaged beyond use. The MFG requires the drum to replaced for warranty. Office to order part and contact the customer to arrange return service. ; ordrng 1 W10541657 (Drum Assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD702MPS00
Near Austin, TX 78732
Vincent
Job Details: 03/21/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making noises and also that its freezing produce. Retrieved temps RC 33? deli 31? FC 06?. Called techline and spoke to rich SR#S7735996623 recommended to replace the control board and install the mastic on the cap tube on evaporator. See pic for install complete. Im ordering the control and office will contact customer when parts are available to reschedule. No leaks where observed during service. ; ordrng 1 W11626109 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Austin, TX 78745
Scott
Job Details: 03/21/2023
"Arrived on site for no cool fridge . Both sections room temp . Compressor humming and pulling too many amps . Ordering compressor ,uv drier ,service port, r600 kit ,coupler kit , nitrogen , weigh 3 hrs . No water leaks detected. Call to set return.; ordrng 1 W11635510 (Compressor) and 1 Serviceport and 1 Uvdrier and 1 R600kit and 1 Weight3hrs and 1 Couplerkit and 1 Nitrogen"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Austin, TX 78737
Scott
Job Details: 03/21/2023
Arrived on site for making noise and bouncing around when trying to spin . Found shocks to be weak during spin . Unit is draining properly . Ordering shocks . No water leaks detected at this time. Call to set return .; ordrng 1 W11117022 (Shocks)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LM00
Near Austin, TX 78734
Kevin
Job Details: 03/21/2023
"Arrived on site and replaced control board, inverter, and while replacing magnetron found door switch on right hand side was broken. Spoke with CS, Previous technician ordered interlock harness but did not replace it. Spoke with tech line and they said it will need to be replaced to correct issue. 7735995998; ordrng 3 W11188752 (Fuse)s and 1 W11578578 (Interlock harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to test unit for UI issues, tested unit found UI acting erratically, will not activate cycles every time same issue as last time, split door did not find any loose connections, called tech line to troubleshoot further, per tech line the UI needs to be replaced again due to intermittent shorts in the touch pad, SR#7735389767, ordering front door panel UI assembly, office to reschedule ; ordrng 1 W11416788 (Panel with UI)"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Round Rock, TX 78665
Lou
Job Details: 03/21/2023
"Arrived on site to inspect dryer noises. Upon further inspection, the customer demonstrated and turned the unit on and immediately it began to make a loud screeching noise. I disassembled the unit and found the tension pulley and back rollers almost seized to their axles. Also found the front rollers not functioning well. The belt is beginning to fray, as well. I removed and replaced the rollers, tension pulley and belt and cleaned the tension pulley axle and all 5 rollers axles and vacuumed the unit (before/after photos). Reassembled the unit and tested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Georgetown, TX 78626
Lou
Job Details: 03/21/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the wash temp selection switch and knob being broken, I removed and replaced both parts and tested, unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
LG REFRIGERATOR
Model LFXS30766S
Near Austin, TX 78717
Kimo
Job Details: 03/21/2023
"Arrived on site for a refrigerator that is leaking in the rc. Upon arrival I found that the unit was in defrost. I checked under the vegetable drawer and found water/ice,I then checked the drain tubes and found that they were clogged. I replaced the gunk clogged the tubs cause water to backup into the unit then removed the ice/ water from the inside of the unit. I also level the unit before leaving I found nothing else out of the ordinary.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Liberty Hill, TX 78642
Maurice R
Job Details: 03/21/2023
Arrived onsite for refrigerator not dispensing water or ice. On inspection the water dripped out and the ice was very small. I replaced the valve and it was a slow stream. I replaced the reservoir and the filter head and the water came out extremely strong. The filter was partially clogged so replaced the water filter to. The unit is operating as designed and no water leaks detected. Water filter
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Leander, TX 78641
Maurice R
Job Details: 03/21/2023
Arrived onsite for dishwasher not draining all the time. On inspection the drain was working fine I put the unit in diagnostics mode and could here a faint sound coming out of the pump that was not normal. When I went to check the drain pump it was extremely hot. I installed the pump and retested the unit. It ran through the diagnostic mode twice without any issues. No water leaks detected
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Leander, TX 78641
Maurice R
Job Details: 03/21/2023
Arrived onsite for MW light not working. Gain access to the bulb where I found it to be burnt out. I replaced the bulb and it started working.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Round Rock, TX 78665
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dishwasher that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near New Braunfels, TX 78132
Andrew
Job Details: 03/21/2023
"Arrived on site and verified evap motor was needed. Replaced motor, unit now working as designed.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Canyon Lake, TX 78132
Andrew
Job Details: 03/21/2023
Arrived on site and replaced previously diagnosed condenser motor. Unit now working as designed.
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XYRS2
Near New Braunfels, TX 78132
Andrew
Job Details: 03/21/2023
"Arrived on site to test unit for no ice production. Found leak at evap. Recommend replacing compressor, evap non up drier and access valve. Customer stated he would be calling JennAir and would inform us if wishing to proceed with repair.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Waco, TX 76708
Jonathan M
Job Details: 03/21/2023
Arrived on site for a dryer that wont start. Inspected unit and work area. The customer advised that the unit keeps saying locked on the control. Press the control lock button and found the control unlocked. Tested the unit and the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB0
Near China Spring, TX 76633
Jonathan M
Job Details: 03/21/2023
"Arrived on site for a dishwasher that has no power. Inspected unit and work area. Did confirm the customer complaint in gained access to the control. Found 120 V from line one to a ground screw but 0 V from line one to neutral. Checked polarization at the plug and found proper voltage in polarization. Checked the terminal block and found the neutral wires backing out of the wire nuts. As soon as the connection was made, found the control turn on. Fix the wire nuts and the unit is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW
Near Austin, TX 78722
Wesley
Job Details: 03/21/2023
Arrived onsite and found unit operating with failed sump and motor. Completed repair and tested. Unit is now operating as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Meridian, TX 76665
Jonathan M
Job Details: 03/21/2023
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, access valve, dryer, evaporator, and filter housing and charge the unit up with 125 psi of nitrogen. Found pressures hold for 30 minutes. Vacuumed down the unit to -31 psi and found pressures hold for another 15 minutes. Charged the unit up with refrigerant and found the unit cooling as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78745
Luis
Job Details: 03/21/2023
"Arrived on site. Diagnosed a defective compressor,while recovering refrigerant burned oil smell,during removal of drier black sludge in system,flushed system installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system powered unit on compressor powered on then pressure reading negative,found contamination in system still,removed drier flushed system again installed new drier,same issue,checked high side pressure reading negative cut above weld joint no pressure,checked low side no pressure reading diagnosed contamination in system that damaged new compressor called tech support per tech supporSr#7735863981"
We serviced a
WHIRLPOOL FREEZER
Model EV160NZTQ00
Near Austin, TX 78704
Luis
Job Details: 03/21/2023
"Arrived on site found clogged drain,removed cover cleared ice from drain,snaked drain checked water flow good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78704
Luis
Job Details: 03/21/2023
Arrived on site. Replaced defective ice box fan and thermistor harness ran diagnostics ice box fan powered on tested all fans passed tested thermistors passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78722
Luis
Job Details: 03/21/2023
"Arrived on site for water leaking from icemaker. Found paint chipping from icemaker housing and water leaking replaced defective icemaker,ran new icemaker through a cycle passed harvest filled with water no leaks.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Austin, TX 78759
Vincent
Job Details: 03/21/2023
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.00oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Austin, TX 78730
Vincent
Job Details: 03/21/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator lights out. Tested the freezer light and found it bad. Replaced led module in freezer and tested unit is now lighting as designed. No leaks where observed during service. Job completed
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Austin, TX 78750
Vincent
Job Details: 03/21/2023
"Arrived on site for wall oven, inspected unit and work area. Customers complaint was unit inner glass broke. Removed door and inspected and found glass broken. Replaced glass and clean out remaining broken glas
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Austin, TX 78749
Scott
Job Details: 03/21/2023
"Arrived on site for washer not agitating. Found riser ring in cam had melted and failed . Actuator and gearcase looked in normal shape and functioning properly. Replaced cam. Ran calibration and wash test all checked normal. No water leaks detected at this time.
We serviced a
WHIRLPOOL DRYER
Model LSG7804AAE
Near West Lake Hills, TX 78746
Wesley
Job Details: 03/21/2023
Arrived onsite and found unit operating with failed blower wheel. Replaced the blower wheel. Unit is now operating as designed. All checks good
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Austin, TX 78737
Scott
Job Details: 03/21/2023
"Arrived on site for no heat dryer . Getting correct voltage . Found heater element has failed . Replaced heater assembly. Cleaned lint out of cabinet. Unit is now heating up properly . Highly recommend to customer to have exterior venting cleaned
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Lakeway, TX 78734
Kevin
Job Details: 03/21/2023
"Arrived on site and replaced all interior lighting per service pointer.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US6HB00
Near New Berlin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to test unit for no power, tested unit found no power in outlet, reset breaker but still no power in outlet, split cooktop and tested TOD and it is good, advised customer to check outlet and breaker for loose connections, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Burnet, TX 78611
Gerry C
Job Details: 03/21/2023
"KDTE104ESS4 Arrived to inspect detergent dispense and use issue. I entered service test mode and found 2-1, 4-3 and 7-1 stored in memory. I found the sump assembly had failed and verified line VAC to the pump. I removed and replaced and tested. The unit resumed all normal functions. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Austin, TX 78733
Wesley
Job Details: 03/21/2023
Arrived onsite and found unit operating with leaking valve filling tub in standby. Completed repair and tested. Unit is now operating as designed. All checks good.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near San Marcos, TX 78666
Andrew
Job Details: 03/21/2023
"Arrived on site to test unit for handles falling off. Found locking mechanism on handles were damaged preventing from locking properly. Replaced handles, unit now working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, TX 78738
Kevin
Job Details: 03/21/2023
"Arrived on site and inspected washer and found gear case replaced less than a month ago is already leaking oil. Took pictures. Replaced gear case and ran test 51 to confirm operation, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78628
Lou
Job Details: 03/21/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. Once I had the unit back in its space, I retested and it continued to operate as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
Lou
Job Details: 03/21/2023
"Arrived on site to inspect dishwasher upper rack broken. Upon further inspection, I found one of the wheels on the left side adjuster was broken and the upper rack would fall on the left side. I removed and replaced the adjuster kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model wfw560chw4
Near Hutto, TX 78634
Lou
Job Details: 03/21/2023
"Arrived on site to inspect washer damage to front panel. Upon further inspection, I found the front panel badly damaged at the bottom below the door (photo). Maintenance had the dryer unstacked upon my arrival. I removed and replaced the front panel and was unable to test due to the unit not being connected to water or a power source as it was pulled out into a hallway of the apartment. I tested door operation and it is closing and sealing properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Hutto, TX 78634
Lou
Job Details: 03/21/2023
"Arrived on site to inspect range error codes. Upon further inspection, I found the displaying showing error code F1E0. Following the tech sheet, I removed and replaced the main control and tested. Tested the cooktop burners and they, a,not with the oven, are operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Marcos, TX 78666
Leonardo
Job Details: 03/21/2023
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78130
Leonardo
Job Details: 03/21/2023
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB606DSS4
Near New Braunfels, TX 78132
Leonardo
Job Details: 03/21/2023
Arrived on site to replace motor. Replaced motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Canyon Lake, TX 78132
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for unit not turning off.. Found service pointer and advised customer to connect unit to Wi-Fi for software update base on service pointer. Customer had never had unit connected to Wi-Fi job complete.
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near Canyon Lake, TX 78132
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kyle, TX 78640
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for unit not draining. Test unit and found installers had put the drain hose to the wrong connection. Secured drain hose correctly test unit and unit draining correctly job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Arrived onsite for a dryer with long dry times. Upon arrival I performed a air flow test and found that the unit had no flow with vent tube connected but with it disconnected the air flow was good. I advised the maintenance man to have the vet at the appointment professionally cleaned. As the unit operated as designed during all function tests. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Arrived onsite to replace dented doors on a refrigerator. Upon arrival I replaced the dented doors and and treated the unit and found unit operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Arrived onsite for a washer that is making and noise when in use. Upon inspection I found that there was change under the agitator I received the change and replaced the hub due to some of the splines where damaged I replaced the cam as well due to it showing signs of wear. The gearcase was not leaking. I tested the unit several times and found that the noise was gone and the unit operated as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model Wmh31017hs09
Near Austin, TX 78754
Kimo
Job Details: 03/21/2023
Apt#2209 arrived onsite for a MW with a counter light that will not turn off. Upon inspection I found that the relays that control the light on the control board and welded themselves together. I replace the panel and the control and tested the unit and found that unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Kimo
Job Details: 03/21/2023
Arrived onsite for a refrigerator that is not making ice. Upon arrival I found that the ice maker was in the off position due to the factory market the on/off position wrong. I ran a harvest cycle and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Kimo
Job Details: 03/21/2023
Arrived onsite it install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, TX 76543
Tyler
Job Details: 03/21/2023
Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found no leaks and unit working as designed call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Hutto, TX 78634
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a range with a burner not working. Found ignitor not mounted to orifice holder properly preventing burner ignition. Remounted ignitor properly and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/21/2023
Arrived on site for washer off balance and moving around. Upon arrival Lund leftside pedastool foot not lvl and causing unit to rock. Also found damper rods failin* and replaced rods. Found unit workin* as designed without leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Killeen, TX 76549
Tyler
Job Details: 03/21/2023
Arrived on site for refrigerator over freezing items in rc. Upon arrival confirmed issue. Found damper motor not fully shutting and Replac3d dampener and damper gasket. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Killeen, TX 76542
Tyler
Job Details: 03/21/2023
Arrived on site for ice maker not making ice. Upon arrival confirmed complaint and found ice maker stuck in harvest position with motor faintly humming. Replaced ice maker and found unit could complete harvest/fill as designed without leaks or failures. Informed customer to give unit 24 hrs to fill bin. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, TX 78641
Maurice R
Job Details: 03/21/2023
"Arrived onsite for dishwasher not drying. On inspection I tested the Heating element and it had a 7.5amp draw, it is good. I asked what was not drying and the customer said that it was the plastic dishes that wasnt drying. On further inspection found that there was no rinse aid in the unit so I found the one that came with the install of the unit and added it to the dishwasher. Informed the customers that it will help the drying of the plastic but will not dry them completely. No water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Leander, TX 78641
Maurice R
Job Details: 03/21/2023
"Arrived onsite for dishwasher rack not working as designed. On inspection found that the upper rack was having a hard time being pulled out. It was rubbing on the left side. I removed the rack off the rails and inspected the rails, they fine. I installed the rack back In to the rails and got it centered. Now it is not rubbing on the left and it is easier to pull in and out of unit. The unit is operating as designed and no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Kyle, TX 78640
Leonardo
Job Details: 03/21/2023
Arrived on site to test unit for unit not heating. Test unit and found opened heating element. Replaced element test unit and unit test good no leaks present job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Kimo
Job Details: 03/21/2023
Arrived onsite for a DW that is leaking for the bottom of the door upon installation I found that the leak was due to the tub gas not being set correctly. I contacted this and tested unit several times and found that the unit is no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details: 03/21/2023
"Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door and badge. Inspected condenser fan and compressor, and found them operating normally and not in need of replacement. Cooling issue was caused by ice on evap coil preventing airflow through unit. All is working properly at this time and no further repairs needed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dishwasher that isn't responding to user input. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Pflugerville, TX 78660
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dryer that is not turning on. Found door switch failed and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/21/2023
Arrived on site to diagnose a dishwasher that is leaking. Found heater gasket collars corroded away causing leak. Replaced heater and documented damage to cabinet. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, TX 78738
Luis
Job Details: 03/21/2023
"Arrived on site. Found mullion not entering catch,raised mullion checked door operation and mullion operation good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Austin, TX 78738
Luis
Job Details: 03/21/2023
Arrived on site. Replaced defective door checked door operation and seal good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78744
Scott
Job Details: 03/21/2023
"Arrived on site ,replaced inlet assembly and drain pump. Ran diagnostics, all checked normal. No water leaks detected at this time. Job complete."
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Burnet, TX 78611
Gerry C
Job Details: 03/21/2023
"KOCE500ESS20 Arrived to inspect broken outer glass. The glass had failed on the oven door and I removed and replaced. I tested operation of the unit and all functions were present. Finding the unit with the circuit breaker originally off, I switched it back of in the unoccupied dwelling. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Waco, TX 76708
Jonathan M
Job Details: 03/21/2023
Arrived on site for a dryer that has a broken door seal. Inspected unit and work area. Did confirm the customers complaint and found the door seal frayed. Replace the door seal and added high temperature adhesive to the door. Seal to keep it in place. Tested the unit and the unit begin to work and operate as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model WDT730HAMZ0
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on sit to test unit for damage wheels, tested unit found brackets holding wheels in place are broken off, replaced wheels and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78722
Wesley
Job Details: 03/21/2023
Arrived onsite and found unit drain wiring broken causing loss of drain function. Repaired wiring. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78702
Wesley
Job Details: 03/21/2023
Ongoing door alarm. Reed switches work. Replaced unit is now operating as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78701
Wesley
Job Details: 03/21/2023
Arrived onsite and tested unit for no operation and found safety outlet preventing proper connection at outlet. Secured outer connection and tested function. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Whitney, TX 76692
Jonathan M
Job Details: 03/21/2023
"Arrived on site for a washing machine that wont fill. Inspected unit and work area. The customer advised that regardless of what setting they put it on, the unit will not fill. Ran the unit three diagnostics and found an F7 E5 (shifter fault) error code. Ran it through a diagnostic check and found everything working but when it agitated, loud sounds were coming from the washer, and when it tried to spin, only the agitator would spin. Check underneath the unit and found that the slider had been broken and was stuck, causing the issue. Replaced the slider with the truck. Stock slider (W10734521). Tested the unit and the unit began working and operating as designed. Call complete. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Austin, TX 78747
Luis
Job Details: 03/21/2023
"Arrived on site for no ice. Found blockage between icemaker and shut off arm,removed blockage adjusted ice water fill,ran icemaker test passed filled with water."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Austin, TX 78701
Wesley
Job Details: 03/21/2023
Arrived onsite for leaking dishwasher and determined cause to be unsecured valve inlet hose. Corrected issue with existing parts. Unit is now operating leak free. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near New Braunfels, TX 78130
Andrew
Job Details: 03/21/2023
Arrived on site and replaced previously diagnosed ice maker cover panel and ice-maker. Ran harvest with no issues. Filled as designed. Advised to monitor. No leaks detected. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 03/21/2023
"Arrived on site and replaced previously diagnosed UI, control, inlet valve, ice bin thermistor, and fill tube heater. Advised to monitor. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to test unit for over heating, customer stated that unit is getting to hot and melted cabinets on the left side, inspected gasket and it is sealing properly, pre heated oven to 350 degrees with thermocouple, oven sensor and thermocouple are both reading proper temperatures, customer stated that at 475 the unit starts to smoke, heated unit to 475 and noticed some smoke but not electrical but oils burning off, left unit on for 15 minutes, took temperature of unit surfaces, right side at 119 degrees and left at 121 degrees per service pointer W11544031 well below what is allowed, called whirlpool to report and document, per tech line unit is running per manufacturer specifications, SR#7736001163, stated to customer that unit is safe to use and if she is still unhappy to call customer service job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to test unit for no power, tested unit found it has power but will not agitate, just a buzzing noise from motor, capacitor has failed replaced capacitor from truck stock w11395618 tested unit, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seguin, TX 78155
Andrey
Job Details: 03/21/2023
"Arrived on site to install previously diagnosed emitter and receiver boards, fill tube heater, replaced parts but could not get ice maker to cycle, replaced ice maker and ice box fan as precautionary, tested unit unit is now running as designed, no leaks detected job complete"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Johnson City, TX 78636
Andrew
Job Details: 03/20/2023
Arrived on site for both ovens not heating properly. Found both bake igniters were disconnected. Secured connections and tested to 359 with no issues. Ensured convection motors and elements working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Luis
Job Details: 03/20/2023
"8956Arrived on site. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78739
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for no drain and missing sound blanket, tested unit found F9E1 error, pulled out dishwasher and found about 10 feet of drain hose clumped up on the back of unit, removed unnecessary hose and installed sound blanket, tested unit in diagnostics all components activating properly, ran normal cycle for ten minutes, unit is running and draining properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Kyle, TX 78640
Andrey
Job Details: 03/20/2023
"Arrived on site to replace previously diagnosed ice container and motor shaft, replaced parts and tested, unit is running as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Niederwald, TX 78640
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for not washing, tested unit found motor not engaging error present and motor not engaging in diagnostics, replaced sump and motor, tested unit, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Florence, TX 76527
Jonathan M
Job Details: 03/20/2023
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Recovered the refrigerant and fixed the brazing on the condenser line going to the compressor. Replaced the dryer and charged the unit up with 120 pounds of nitrogen. Found pressures hold for 15 minutes. Vacuumed down the unit to -31 psi and found pressures hold for another 10 minutes. Charged the unit up with 56 g of R600. Plug the Internet and he began to cool and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maxwell, TX 78656
Andrey
Job Details: 03/20/2023
"Arrived on site to test unit for no operation, tested unit found broken door switch, replaced part and tested unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Waco, TX 76706
Jonathan M
Job Details: 03/20/2023
Ive been on site to install previously diagnosed parts. Inspected unit and work area. Replaced the door latch again and tested the unit. I found the unit locking the lid and working as designed. Ran the unit through an auto test in the unit ran as designed. Ran the unit through a rent cycle. Found the unit running through the entire rinse cycle as designed. Advised the customer to keep an eye on the unit and a call back if any other issues persist. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Austin, TX 78751
Wesley
Job Details: 03/20/2023
Arrived onsite and installed compressor and evap and drier and access port. Pulled vacuum for 12 minutes and held vacuum. Recharged system with 4.9oz of R134a. Observed compressor start up and frost pattern. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Austin, TX 78705
Scott
Job Details: 03/20/2023
Arrived on site replaced console ( which has new harness ) and control . Ran diagnostics. No error code . Unit is responding to commands and is heating . Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78737
Leonardo
Job Details: 03/20/2023
Arrived on site to reaped fuse and interior light and control board. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Andice, TX 78628
Kimo
Job Details: 03/20/2023
Arrived on site o install a door panel on a DW upon arrival I replace the the dusted door panel with the new one and tested unit and found unit operating as designed. Job completed
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Belton, TX 76513
David Z
Job Details: 03/20/2023
Arrived on site to diagnose washer that was not latching properly. Customer advised the latch had cracked when using. Foind door latch cracked and not locking. Replaced latch and tested unit. Verified proper function and locking. Repair completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Marble Falls, TX 78654
Lou
Job Details: 03/20/2023
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer had the unit running a wash cycle and they pointed out where water had been leaking onto the floor at the front left corner area (photo). Opened the unit door and found dry water streaks on the left side of the door and found the left upper corner of the door gasket not sealing properly. The gasket was pushed in at the top left corner (photo) compared to the right side being pushed outwards (photo). I removed and replaced the door gasket and tested the unit and it is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pflugerville, TX 78660
Cliff
Job Details: 03/20/2023
Arrived on site to replace door for refrigerator. Replaced fc door and all is working properly at this time. No leaks were found at time of service.