Service History 197

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Robinson, Texas 76706

Jonathan M

Job Details: 12/11/2025

"Arrived on site for washing machine model WTW5057LW0 making noises during operation. Inspected unit and work area. Customer stated noise occurs when filling and demonstrated buzzing during water run. Confirmed complaint; found calcium deposits in inlet valve causing issue. Removed hoses, replaced with W11513255 water inlet valve, and tested unit. Unit operates as designed with no abnormal sounds or leaks present during operation. Call complete. NO WATER LEAKS OBSERVED DURING SERVICE"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM1

Near Georgetown, Texas 78626

Andrew P

Job Details: 12/11/2025

"Dishwasher MDB7749SBM1: Customer stated the dishwasher was not cleaning dishes. All wheels on the lower rack are missing. Lower spray arm is plugged and not turning as is middle spray arm. Unit is leaking from the wash motor. Ordered all 4 wheels for lower rack, lower spray arm and middle spray arm. Will replace wash motor on return visit. Dishwasher is leaking from the bottom of the wash pump. Advised customer not to use dishwasher.; ordrng 1 WPW10082841 (Middle wash arm) and 4 W10195416V (Wheels)s and 1 WPW10330588 (Lower wash arm)"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Waco, Texas 76710

Jonathan M

Job Details: 12/11/2025

"Arrived on site for electric dryer model RED4516FW0 that won't tumble. Inspected unit and work area. Customer advised unit starts and runs but does not tumble. Confirmed complaint: airflow from back, but drum not turning. Inspected inside and found the belt frayed and broken; rollers in good condition. Replaced belt from repair kit 4392065 and tested unit. Unit operates as designed. Call complete."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Waco, Texas 76710

Jonathan M

Job Details: 12/11/2025

. Arrived on site for refrigerator model ASI2575GRS08 making noise during operation. Inspected unit and work area. Customer advised unit makes sound when cooling and stops when freezer door opened. Accessed freezer evaporator and found ice buildup from leak at icemaker fill tube. Removed ice buildup around evaporator fan. Installed fill tube extension W10496649 to resolve leak and tested unit. Unit now operates as designed with no leaks present during operation. Call complete. No water leaks observed during service. W10496649; used 1 W10496649 (Fill tube extension) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Waco, Texas 76712

Jonathan M

Job Details: 12/11/2025

"Arrived on site for washing machine model MVWX655DW1 going off balance and not spinning out fully. Inspected unit and work area. Customer advised that almost all loads go off balance regardless of contents, often not finishing so they have to wring out clothes. Checked suspension and found it weak. Checked basket and found it wobbling on drive shaft. Replaced hub assembly W10528947 and suspension rod kit W11130362. Tested unit; it now works and operates as designed. Call complete. No leaks were present during service."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

Arrivec on site for washer not spinning out cloths. O. Arrival i found d f8e1 in. Diagnostics and after further testing I found the valve failing. I replaced valve w11614513 and tested washer found no leaks And unit works as designed call complete

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

"Arrived on site for washing machine with a broken lid. Unrival, I confirmed failure, and upon further inspection, found the lid broken and replaced it with w 11256781. I found washer, working as designed with no leaks call, complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

"Arrived on site for ice maker, not producing ice. Unrival found that the unit would fill but would not harvest at all, causing the ice maker to overflow. I replaced w 11692161 and found ice maker, working as designed with no leaks call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Belton, Texas 76513

Tyler

Job Details: 12/11/2025

Arrived on site for dishwasher handle that had come off. On arrival confirmed issue and was able to instruct customer on how to tighten handle if it starts feeling loose and found unit working as designed. Call complete

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

Arrivec on site for range tripping breaker when bake cycling was preheating only. On arrival confirmed issue and take photos of voltage and amp draw. I heated oven on bake too 500 without ground wire attached. I then reconnected wire and let unit cool top 130 before renewing it to 500 again with out tripping breaker. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM06

Near Elgin, Texas 78621

Justin

Job Details: 12/11/2025

Arrived on site for fridge side not cooling. Inspected unit tested tems freezer -2 fridge 58. Fridge thermistor out of range and not reading and is out of range. Replaced thermistor customer will monitor job completed

We serviced a

WHIRLPOOL OVEN

Model WOED5930LZ01

Near Round Rock, Texas 78665

Daniel A

Job Details: 12/11/2025

Arrived on site to inspect oven tripping the breaker. Upon futher inspection I gained access to the junction box and verified proper wiring and voltage. I verified that the unit is on an independent 40 amp circuit breaker. I followed the service pointer W11490386 procedures for nuisance and cycled the breaker and removed the ground connecting and set both ovens to a bake cycle a 500 degrees for 30 minutes. I then reattached the ground and power cycled the breaker and checked if the unit was still tripping. The unit is no longer tripping and operating as designed. No one on aite to sign

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Justin

Job Details: 12/11/2025

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Justin

Job Details: 12/11/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Manor, Texas 78653

Justin

Job Details: 12/11/2025

Arrived on site for unit tripping breaker. Upon arrival ran diagnostics tested heater breaker tripped when tested heater. Inspected wire harness tested circuit at control everything checks good on our end . Plugged unit into different outlet and tested heater again. Unit did not trip breaker while plugged in to different outlet. Use an extension cord to keep fridge plugged in to that outlet. Customer will monitor job complete.

We serviced a

AMANA RANGE

Model ACR4303MMS2

Near Austin, Texas 78754

Justin

Job Details: 12/11/2025

Arrived on site for right rear element not working inspected unit found burner doesn't turn on all the time and when it does will turn only to low. Replaced both switch and element and tested. Unit is now functioning properly and as designed to job completed

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Briarcliff, Texas 78669

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose an oven displaying an F8E0 error code, which indicates a cooling fan or airflow issue. Began by attempting to start a bake cycle, and the error code reappeared immediately. Inspected components and found the blower motor not operating as designed and the control board not responding properly. Replaced both the blower motor and the main control board. After repairs, preheated the oven to 350? to verify proper operation. The unit reached temperature without any error codes and is now working as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78736

Leonardo

Job Details: 12/11/2025

Arrived on site to diagnose dishwasher part came off. Found part to be for the 3rd rack manifold. Ordering manifold office to reschedule ; ordrng 1 W11677712 (Manifold)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Austin, Texas 78739

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose a range with the complaint that the oven is not maintaining temperature and intermittently fails to ignite. Tested the unit by setting the oven to preheat at 350?F. During testing, the igniter continued clicking but the burner never ignited. Inspected the igniter assembly and found the igniter shorted and not making proper contact with the burner. Replaced the igniter and retested the unit. After replacement, the igniter continued to click without igniting the burner. Performed further diagnostics and found the DSI (Direct Spark Ignition) board failing and not sending proper voltage to complete ignition. A new DSI board and oven temperature sensor will be ordered. Rescheduled return visit for Monday to install the parts.; ordrng 1 W10860916 (Spark module)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 12/11/2025

Arrived on site to replace sump and motor assembly. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Kyle, Texas 78640

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose an oven/microwave combo for customer concern of the oven running too hot.Powered on the unit and set the oven to preheat to 350?F. Allowed the oven to cycle several times to obtain an accurate average temperature reading. Monitored the heat swings and confirmed the average temperature was 354?F, which is well within the manufacturers acceptable range for normal operation. No faults or abnormal operation observed. Unit is heating as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Niederwald, Texas 78640

Leonardo

Job Details: 12/11/2025

Arrived on site to replace cooktop grates. Removed the old grates and installed both new replacement grates securely. Verified proper fitment and stability on all burner locations. Tested all burners to ensure pots and pans sit level and that the flames burn correctly without obstruction. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4105SW1

Near Buda, Texas 78610

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose dryer with reported damage to the front panel. Inspected the unit and confirmed visible damage located on the lower left side of the front panel. No additional structural or functional damage was found.Proceed to remove the damaged front panel and install the new replacement panel. After reassembly, tested the dryer through a full heating and tumble cycle. Unit operated properly with no abnormal noises, vibrations, or issues.Unit is now in good condition and functioning as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 12/11/2025

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Manor, Texas 78653

Wesley

Job Details: 12/11/2025

Arrived onsite MDB4949SKZ3 for repeat dispenser assembly solenoid loosing position. Replaced w11412300 dispenser to repair. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519CS1

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/11/2025

"Arrived onsite WMH32519CS1 and found microwave not heating. Found wave guide good. Replaced magnetron capacitor and diode together per best practices. Magnetron at fault. Reinstalled and tested unit. It is now heating as designed. W10850446, W11256462, WPW10693025 advised customer on repair."

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/11/2025

Arrived onsite WFW4720RW0 and found unit operating with f8e1. No fill check water connections. Water connections are good and water dispenses evenly in diagnostics component testing. Drain hose is installed properly. Cleared code and observed cycle. No repeat code while onsite. Advised customer on findings and results. No leaks at time of service. No parts

We serviced a

WHIRLPOOL OVEN

Model WOED5930LZ00

Near Round Rock, Texas 78665

Daniel A

Job Details: 12/11/2025

We serviced a

WHIRLPOOL DRYER

Model WED5610XW0

Near Round Rock, Texas 78681

Daniel A

Job Details: 12/11/2025

Arrived on site to inspect dryer model WED5610XW0 making loud noises. Upon further inspection I gained acces to the inside of the unit and found that the pulley had seized and failed as well as a work belt and support rollers. I installed the dryer repair kit and cleaned and vacuumed the inside of the dryer. I reassembled and tested the dryer and it is now operating as designed. 4392067

We serviced a

JENN-AIR OVEN

Model JOEDC730RL00

Near Leander, Texas 78641

Daniel A

Job Details: 12/11/2025

"Arrived on site to inspect oven model JOEDC730RL00 with dent in door. Upon futher inspection, I verified the dent in the upper door. I replaced the outer door and reassembled the unit. The unit is operating as designed. W11776057. No one on site to sign."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ1

Near Leander, Texas 78641

Daniel A

Job Details: 12/11/2025

Arrived on site to inspect dishwasher starting on its own. Upon futher inspection I attempted to place the unit into diagnostics however it was unsuccessful. I power cycled the unit and attempted again but the buttons would not respond properly. I replaced the control due to the internal failure and called Saftey to document. No water leaks observed during service W11683480

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 12/11/2025

"Arrived on site for washer always running drain. Plugged in and drain started on its own. Entered diagnostics and found f8e1, F1e1, f3e1. Accessed control. Wiring is good pressure hose clear. Replaced control,board. Recalibrated and ran automatic test cycle. All working. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, Texas 78729

Miguel

Job Details: 12/11/2025

Arrived on site for refrigerator not cooling. Customer says they are able to reset and it turns back on. This last time she had to leave it off for 2 days before it turned back on. Unit is currently at 0 and 35. Sensors and fans check good. Defrost heater checks good. Found condesner coil is clogged and stopped up. Cleaned condenser coil and had good airflow. Found water from defrost coming up from drain and not going to drain pan. Removed drain line. Confirmed it was clogged. Cleaned and cleared drain. Verified operarion. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ00

Near Austin, Texas 78738

Brandon

Job Details: 12/11/2025

Arrived on site to replace previously diagnosed parts on model WUI75X15HZ00 i replaced water pan part number w10615506; ordrng 1 W11624931 (Overload) and 1 Cnote (Parts research on start relay)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Spicewood, Texas 78669

Brandon

Job Details: 12/11/2025

Arrived on site to look at model KFCS22EVMS8 for customer complaint of ticking noise. Found noise coming from ice maker. Ordering ice maker. ; ordrng 1 W10889233 (Ice maker)

We serviced a

LG WASHER

Model wm2250cw00

Near Austin, Texas 78738

Brandon

Job Details: 12/11/2025

"Arrived on site to look at model wm2250cw00 for customer complaint of loud noise during fill. I found water lines hitting the back of the unit during fill. I adjusted water lines, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78727

Miguel

Job Details: 12/11/2025

"Arrived on site for washer not sensing water properly. Says it just gets stuck in drain. Confirmed drain pump p starts on its own. Found f8e1, f1e1, f3e1. F2e1. Verified wiring to control is good. Pressure hose is clear. Replaced main control. Recalibrated and ran automatic test cycle. Working as designed. No leaks. W11607637"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78738

Brandon

Job Details: 12/11/2025

"Arrived on site to look at model WTW4855HW3 for customer complaint of drain pump running constantly. I replaced control under S153EB, unable to test since unit is in a storage area with no water or power. Part used w11607637 no one on site to sign"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose oven WOES3030LS01with a locked door. Reset power and found door still locked. I went into diagnostics and found errors F6E1, F3E0. This indicates an overtemp reading, causing the door to lock. I reset the latch from diagnostics. I removed the unit from the wall and slightly bent / adjusted the blades on the temp sensor and harness, due to the likely possibility they were not making good contact and triggering a false temp reading. I reassembled and tested the unit. Verified proper readings, and unit working as designed. No parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Canyon Lake, Texas 78132

Luis

Job Details: 12/11/2025

"Arrived on site. Found middle divider extremely hot to the touch,removed compressor cover found blade not installed on condenser motor uploaded pic. Installed blade powered unit on good air flow from fan motor."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Austin, Texas 78735

Brandon

Job Details: 12/11/2025

"Arrived on site for customer complaint of noise issue, found unit is working as designed, the noise is not abnormal, it is a normal noise when agitating. Its the plastic slider, plastic agitator, ect. Unit is working as designed."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose oven WOES3030LS01 not heating. Prior to testing, cycles breaker for 1 minute and restored power. Set unit for 350 and ran. Watched unit heat and got proper preheat temp. When I checked sensor readings, they were slightly off. I replaced temp sensor with new W11598120. Tested and verified proper operation. Repair completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF536RPS00

Near Georgetown, Texas 78633

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose refrigerator KRSF536RPS00 with broken part in the ice dispensing area. Examined unit and found the coupler for the ice bucket had split and come off from the bucket side, and also broken the sleeve from the door side assembly for the auger motor. Failure looked like the bucket / auger motor had bound up, and the torque caused the bucket coupler to split, and also break pieces on the door side. Ordering all necessary parts to resolve, ice bucket primarily and the chute plate in the door. DZO on return visit. Alignment and operation need to be checked on repair completion. Office to schedule. ; ordrng 1 W11759371 (Base Plate / Housing for chute) and 1 W11117906 (Auger Motor) and 1 W11768643 (Ice Container) and 1 WPW10258544 (Auger Shaft) and 1 W10852956 (Spring)"

We serviced a

JENN-AIR RANGE

Model JGRP548HL05

Near Georgetown, Texas 78633

David Z

Job Details: 12/11/2025

"Arrived on site to follow up on range JGRP548HL05 not keeping proper temps. Installed new control W11620696 and user interface W11492275. Restored power and ran a 350-degree bake cycle, measuring temps. Ran about 7 cook cycles, averaging 354 degrees. Confirmed with customer's hanging thermometers that they are also reading around or above the measured temp. Temps are cycling properly with no evidence of wandering or low temps. Unit is working as designed at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Georgetown, Texas 78633

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose refrigerator WRS321SDHZ08 making noise when making ice. Customer clarified the icemaker sounds like it's grinding, which didn't start until earlier in the month. Tested the unit and found normal groaning, but saw stress lines in corners that should not be there. Replaced the ice maker with new W11700250. While working on the icemaker, also found the ice bin had a massive crack and was going to start splintering. Replaced ice bin with new WPW10558424. Verified unit working as designed, with no water leaks present."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Creedmoor, Texas 78610

Luis

Job Details: 12/11/2025

"Arrived to unit 10109 for no cool. Powered unit on compressor powers on then shuts off diagnosed a defective compressor,replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. No one available for signature used w11727248,wpw10143759,w11506635"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, Texas 78748

Luis

Job Details: 12/11/2025

"Arrived on site for a defective broken internal filter housing,replaced filter housing turned on water supply checked connections no leaks tested water dispenser with no filter passed no leaks customer will order the recommended filter. W11706229"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78745

Luis

Job Details: 12/11/2025

"Arrived on site for freezing complaint. Tested operation of unit diagnosed a defective control and thermistor,installed a new thermistor in fresh food section and control box powered unit on compressor and fans powered on. Wpw10384183,w11546690"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Austin, Texas 78757

Scott

Job Details: 12/11/2025

"Arrived on site for dishwasher leaking. Ran diagnostics, no error codes . Ran test wash . No leaks detected. Removed door and reran test wash. No leaks occurred. Tenent wasn't present but only soap found was dish soap. Advised maintenance to talk to tenent and use proper dishwasher soap. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH3

Near Austin, Texas 78757

Scott

Job Details: 12/11/2025

Arrived on site for dishwasher not draining . Ran diagnostics and got float switch error code . Found water in float tray . Ran diagnostics wash getting alot of suds . Ran fill and drain several times to flush tub . Couldn't duplicate leaking . Advised on. Accidentally getting dishwasher soap in washer . Job complete

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ4

Near Austin, Texas 78758

Miguel

Job Details: 12/11/2025

Arrived on site for unit having a gas smell. Turned on gas and smelled it right away. Used leak detector to chow it was leaking from yellow gas lone connection. It was not tight. Removed and added yellow tape. Properly secured gas line. Verified operation. Call complete. No one home for signature.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, Texas 78717

Miguel

Job Details: 12/11/2025

Arrived on site for refrigerator leaking water put the front. Also temperature fluctuating. And not making ice. Found freezer at 0f. Refrigerator at 34. Found icemaker is short cycling and never calling for water. Just keeps resetting. This will effect temperature. Found the freezer floor is iced over due to clogged drain line. Removed drawers. Cleared ice. Removed back panel. Replaced drain tube. Ordering ice maker to complete repairs. ; ordrng 1 W10882923 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Austin, Texas 78759

Scott

Job Details: 12/11/2025

"Arrived on site for oven not heating . Found range was misfired. . Rewired block correctly. Ran preheat , all checked normal. Job complete"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS7

Near Cedar Park, Texas 78613

Miguel

Job Details: 12/11/2025

Arrived on site for front and sides of cooktop panel getting hot. Customer had already started oven before arrival. All seemed normal. Turned on front cooktop burners and waited. After 15 min the metal portion of cooktop was hot. Closet to the front burners it was very hot. Cannot keep hand. Got reading of 141 at highest. Called tech line. Per W11544031. Cooking Surface Temperature Limits are within range. No failures found. Case #21881758. Call complete.

We serviced a

KITCHENAID COOKTOP

Model KCIT730SSS01

Near Round Rock, Texas 78681

Scott

Job Details: 12/11/2025

"Arrived on site to install control . Found unit completely dead. No response from UI . All fuses checked normal. Replaced control unit is now responding . Tested burners . All checked normal. Could not test griddle function, no cookware avaliable for griddle . Job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDB8700AWS3

Near Austin, Texas 78734

Matthew

Job Details: 12/11/2025

Arrived onsite for dishwasher JDB8700AWS3 leaking. Inspected and found no obvious signs of leak. Ran unit and could not duplicate. Customer stated it is intermittent. Could possibly have been from improper loading. Customer will monitor. Office to run cc on file for service visit. Customer not at home during visit.

We serviced a

KITCHENAID RANGE

Model KODE900HSS21

Near Austin, Texas 78732

Matthew

Job Details: 12/11/2025

Arrived onsite for oven KODE900HSS21 broken inner glass. Confirmed broken glass. Replaced W11602610. Unit is functioning properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78731

Matthew

Job Details: 12/11/2025

"Arrived onsite for dishwasher KDTE204KPS3 not powering on. Found unit does power on, but it does not start a cycle. Has code F7E2 wash motor is locked. Replaced motor W11460946. Tested and unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Braunfels, Texas 78130

Tim M

Job Details: 12/10/2025

"Arrived on site to test unit WTW4816FW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Seguin, Texas 78155

Tim M

Job Details: 12/10/2025

"Arrived on site to test unit MVW4505MW1 for lid locked and flashing lights. Customer stated unit stopped mid-cycle and lid remained locked. Entered service mode and found F9E1 (long drain) stored. Cleared code and ran drain-and-spin; pump would not energize. Inspected harness and found broken wire at drain pump connector. Repaired wire with butt splice and secured harness to prevent potential future failure. Ran full diagnostic cycle; all components are properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM03

Near Seguin, Texas 78155

Tim M

Job Details: 12/10/2025

"Arrived on site to test unit WRB329DMBM03 for cooling issues. Upon arrival customer stated FC items thawed once but unit recovered; also intermittent noise in RC. Found compartments at proper temps and ice bin full. Engaged damper control, customer confirmed thats the noise. Replaced damper (WPW10594330) and as precautionary also replaced jazz board (W11524469). Programmed control to code 31. Compressor and fans engaged normally; damper now silent. Advised customer to monitor for next few days. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near New Braunfels, Texas 78132

Tim M

Job Details: 12/10/2025

"Arrived on site to test unit WDT531HAPM0 for not washing dishes. Upon arrival customer stated unit has never cleaned properly since move-in. Entered service mode and engaged a test cycle; unit filled with water but wash motor would not engage. Removed wash motor and found impeller seized. Replaced wash motor assembly (W11613570) and tested unit. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."

We serviced a

JENN-AIR OVEN

Model JJW2830IL00

Near New Braunfels, Texas 78132

Tim M

Job Details: 12/10/2025

"Arrived on site to test unit JJW2830IL00 for error code. Upon arrival customer stated unit flashes F9E0 the moment any cycle is started. Entered service mode and confirmed F9E0 (product miswire) error code stored. Cleared code and attempted bake in both cavities; F9E0 reappeared instantly upon pressing start. Verified proper 240 V supply and harness continuity. Contacted GC; followed engineering-directed power-cycle reset procedure. Removed and restored power eight consecutive times, allowing full startup and power drain between cycles. After procedure was successfully completed tested upper and lower ovens; both now start immediately, reach set temperature, and cycle normally with no error codes. Advised customer to monitor next few uses to ensure error codes do not return. At the time of service unit is running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Kyle, Texas 78640

Andrey

Job Details: 12/10/2025

"Arrived on site to test unit for no ice production, tested unit found ice maker unresponsive, replaced ice maker and tested unit is now running as designed no leaks detected job complete installed W11700250"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Kyle, Texas 78640

Andrey

Job Details: 12/10/2025

"Arrived on site to test unit for noise, tested unit found a loud rumbling noise coming from the blower, exposed blower and found a large chunk of lint causing blower to spin off balance, cleared and tested, unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mustang Ridge, Texas 78610

Andrey

Job Details: 12/10/2025

"Arrived on site to test unit for not draining, tested unit found drain pump engaging but not pushing water out, customer stated that they replaced the disposal and after that dish washer stopped to work, inspected disposal and found plug not removed, removed plug and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL WASHER

Model WTW4850BW0

Near Buda, Texas 78610

Andrey

Job Details: 12/10/2025

"WTW4850BW0 Job ReportArrived on-site to diagnose the unit for not operating properly. Upon testing, I found the lid lock light flashing continuously. Power-cycling the unit temporarily reset the indicator, but the lid lock still failed to engage. I replaced the lid lock assembly; however, the same issue persisted. I was able to enter diagnostics mode, where the unit filled with water, but when the shift actuator was commanded to shift, no movement occurred. This indicated a potential actuator fault, so I replaced the shift actuator as a precaution. After replacement, the lid lock light continued blinking non-stop and the unit still failed to disengage, confirming that the root cause is likely a control board malfunction. The control board will need to be replaced. The part is already on order, but was not received in time for todays service. Additional supporting parts were ordered to ensure full completion of the repair. The office will reschedule once all parts arrive. Installed WPW10006355, W10404050; ordrng 1 W11686050 (Motor)"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Driftwood, Texas 78619

Andrey

Job Details: 12/10/2025

"Arrived on site to replace previously diagnosed gasket, replaced and molded using heat gun, doors are now sealing properly, job complete installed W10800818"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Austin, Texas 78737

Leonardo

Job Details: 12/10/2025

"Arrived on site to diagnose a range oven that was intermittently failing to preheat and not reaching the set temperature. Began by testing both bake and broil functions and confirmed that the oven was struggling to ignite properly and was not maintaining consistent heat.Checked component readings and found the temperature sensor reading out of range, the igniter weak and drawing low amperage, and both oven spark modules failing to send proper voltage to the igniters. Replaced the temperature sensor, igniter, and both oven spark modules. After completing the repairs, reassembled the unit and ran a full preheat cycle. Verified the oven successfully ignited and reached 350?F without issue. Unit is now operating as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTS424SPS0

Near Austin, Texas 78738

Leonardo

Job Details: 12/10/2025

"Arrived on site to diagnose dishwasher door not opening properly due to the automatic door opener latch being stuck. Verified the issue and removed the automatic door-opening mechanism to manually pull the latch back into its proper position. Discussed the feature with the customer, and per customer request, showed her how to disable the automatic door-opening option through the units settings. Reassembled the unit and ran a full test cycle. Door operated correctly and the unit tested good. No issues present at this time. Job complete."

We serviced a

JENN-AIR RANGE

Model JGRP648HL05

Near Lakeway, Texas 78738

Leonardo

Job Details: 12/10/2025

"Arrived on site to diagnose the ranges right-side oven not igniting or heating properly. Verified the issue by attempting to start a bake cycle and found that the igniter was not drawing proper amperage. Removed the bottom panel and inspected the burner assembly. Confirmed the igniter had failed and was not initiating the gas flow. Replaced the right oven igniter with a new one. Reassembled the unit and ran a full test cycle. The igniter worked correctly , and the oven reached set temperature without any issues. Unit is operating as designed. Job complete."

We serviced a

KITCHENAID OVEN

Model KCGS556ESS06

Near Spicewood, Texas 78669

Leonardo

Job Details: 12/10/2025

Arrived on site to test unit for unit leaking gas. Test unit and found unit leaking gas from the flex connection at the regulator. Advised customer to get the Plummer out to fix the flex line and we would be back in next Wednesday to replace regulator and manifold. ; schdld next appmnt for 12/17 WED !

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Spicewood, Texas 78669

Leonardo

Job Details: 12/10/2025

"Arrived on site to diagnose dishwasher not starting.Verified power to the unit and attempted to start multiple cycles. Found the start button on the console unresponsive and not registering input. Entered diagnostics and confirmed the control board was not sending the proper signal to initiate a wash cycle. Accessed the control area and inspected wiring harnesses no loose connections or corrosion found. Determined the main control board had failed. Replaced the control board. Reassembled unit and ran the dishwasher through a full diagnostic cycle and a normal wash start up. Unit started correctly, all functions operating as designed. No leaks present at this time. Job complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78732

Scott

Job Details: 12/10/2025

"Arrived on site , per previous tech checked in tub . Did find a bunch of red fuzzy material. Flushed tub out , drain pump is making a grinding noise . Replaced pump . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Austin, Texas 78732

Scott

Job Details: 12/10/2025

"Arrived on site ,replaced gearcase and actuator . Ran calibration and diagnostics test wash. All checking normal. No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Round Rock, Texas 78681

Daniel A

Job Details: 12/10/2025

"Arrived on site to inspect washer model MVW5430MW1 not filling with water and going straight to spin. Upon further inspection, I attempted to enter service mode however it was unsuccessful. I power cycled the unit and it did not help. I also found that the indicators were continuously cycling indicating a control issue. I replaced the control and tested the unit and it is now operating as designed. No water leaks observed during service. W11627413"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2700XTSS1

Near Austin, Texas 78717

Daniel A

Job Details: 12/10/2025

Arrived on site to inspect dishwasher not starting. Upon futher inspection I observed 7 blinks and found that the unit was in lockout due to a heating issue. Checked the heater and found it to measure OL. Before pulling out the unit I notified the customer that the water line would have to be disconnected to pull the dishwasher out. I advised that this may cause an issue when reattaching the line due to the age and corrosion. Customer signed waiver. I attempted to shut the water off under the sink and water would not turn off. I notified the customer and they will have the issue addressed so the water can be shut off before the repair is made. I am scheduling return service for 12/9 and returning with prescreened parts. No water leaks observed during service. ; schdld next appmnt for 12/12 FRI !

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS07

Near Austin, Texas 78728

Miguel

Job Details: 12/10/2025

Arrived on site and they had microwave on floor. Removed panel. Fuse was blown. Used jumper and test microwave. Unit is heating and functioning. Replaced fuse. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Marble Falls, Texas 78654

David Z

Job Details: 12/10/2025

"Arrived on site to follow up on washer WTW4855HW3. Customer says unit is not cycling properly and clarified it was vibrating/banging hard last time they run a cycle, based on a large load. I ran tests on components that could cause shaking or vibration and found everything good. With customer present, I ran the unit with lid up, showed how suspension checked out, and that it is not gyrating in high-speed spin. Advised on proper loading and that cabinet vibration is normal on top-load machines. Job completed, no water leaks present."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Belton, Texas 76513

Robert

Job Details: 12/10/2025

"MVW6230HW0 Arrived on site for a washer with lid locked and will not open. On arrival, I found the washer not responding. Further inspection I found the control board has failed due to the wireharness failed. I replaced the wireharness and the control board ,calibrated then tested product is working as its designed. No water leaks visible from the main water supply."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Belton, Texas 76513

Tyler

Job Details: 12/10/2025

"Arrived on site for refrigerator needing a sealed system repair. On arrival reconfirmed issue and found leak in the rc eevap Coil. I ended up replacing w 11506635, w p w 10143759, w 10832994, & w 11492867. I recharge the system with six ounces of r134a. Informed customer to allow twenty four hours for unit to cool call complete"

We serviced a

KITCHENAID OVEN

Model KOES530PSS00

Near Bastrop, Texas 78602

Justin

Job Details: 12/10/2025

Arrived on site for unit not turning on. Upon arrival found breaker off turned breaker off and ran broil to 350 degress. Unit reach three hundred fifty degrees without tripping the breaker. Ran bake and allowed unit to reach 500 degess. Unit reach temperature without tripping the breaker. Allowed unit to run in bake at five hundred degrees for 1 hr to allow factory burn off. Ran service call in the same neighborhood came back to location after one hour unit was still running and had not tripped the breaker. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Marble Falls, Texas 78654

David Z

Job Details: 12/10/2025

Arrived on site to diagnose washer WTW4855HW3 constantly running drain pump. Examined unit and found it falls under the S153EB service pointer for pressure issues. Replaced control W11607637 with new and ran unit. Confirmed unit working as designed with no water leaks present. Started a cycle and verified properly advancing.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Belton, Texas 76513

Tyler

Job Details: 12/10/2025

"Arrived on site for wall eleven, not properly heating. On arrival, I found no errors in diagnostics and after disassembling unit, I found all heating hardware within manufacturer's specs according to tech Sheet. I ran both ovens and verified temperatures. Averaged, around 350 when they were set to 350 and unit is working as designed and also ensured that customer had unit connected to wi fi for proper updates to prevent any further software issues. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Bastrop, Texas 78602

Justin

Job Details: 12/10/2025

Arrived on site for unit not draining. Upon arrival found standing water i side and drain pump not coming on. Inspected underneath and found wire harness broken at the drain pump. Replace wire harness and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Bastrop, Texas 78602

Justin

Job Details: 12/10/2025

Arrived on site fir dryer door opening to easily. Inspected unit found door latch not closing all the way and will open if items hit door. Replaced door latch and strike and tested. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMMF7330RZ01

Near Bastrop, Texas 78602

Justin

Job Details: 12/10/2025

Arrived on site for unit not heating. Upon arrival tested unit with cup of water verified unit is not heating. Removed top and inspected diode and capacitor nothing look burnt out or blown. Tested mfd at capacitor not getting anything bad capacitor. Ordering capacitor office to reschedule ; ordrng 1 W10705225 (Capacitor)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Austin, Texas 78752

Matthew

Job Details: 12/10/2025

Arrived onsite for dryer WED4815EW1 front panel coming loose. Found right screw holding front panel backed out. Secured clip and screw. Tested and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5530SQ0

Near Pflugerville, Texas 78660

Andrew P

Job Details: 12/10/2025

Electric dryer WED5530SQ0. Customer stated dryer would not start. Checked door switch WP3356518 and found it broken and not engaging. Removed and replaced door switch WP3406107 Tested dryer; it now turns on and shuts off properly. Door switch functions when door is opened. Dryer working properly.

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Pflugerville, Texas 78660

Andrew P

Job Details: 12/10/2025

"Electric dryer WED500CMW0. Verified noise from unit. Removed back panel and inspected blower fan. Wheel was rubbing on vent chute; blower housing slightly bent. Straightened blower housing and vent chute. Used pad w11113654 to add space and insulation between vent chute and blower housing. Reinstalled blower housing, vent chute, and back panel. Tested dryerno noise, operating as intended."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78747

Brandon

Job Details: 12/10/2025

"Arrived on site to look at model WTW5010LW0 for customer complaint of unit not starting the cycle. Found unit failed the actuator and agitation test in diagnostic mode. I found issue with the actuator and capacitor. I replaced actuator and capacitor and retested, unit tested good. Parts usedw11395618 and w11481722"

We serviced a

WHIRLPOOL FREEZER

Model Krmf536rps00

Near Belton, Texas 76513

Jonathan M

Job Details: 12/10/2025

"Arrived on site for a refrigerator model KRMF536RPS00 that is leaking water from the icemaker. Inspected unit and work area. The customer advised that the icemaker is leaking from the front and is not making any ice. I did confirm little small pieces of ice stuck on rhe ice box where rhe ice comes out and felt no ice in the icemaker mold. I ran the unit through diagnostics and found the ice level sensor working. I found the icebox fan, not blowing properly. I found an E2 (motor lost position) in the icemaker error codes indicating an issue with the icemaker. I also attempted to fill the icemaker and found the filled tube completely completely frozen. Ordering the fill tube heater W11087201 and will return with remaining parts. Rescheduled the customer to 12/12. No parts were installed and no leaks were detected during service. e; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Pflugerville, Texas 78660

Andrew P

Job Details: 12/10/2025

Model WRMF3636RZ00: Removed and replaced refrigerator left hand shelf w11749338 and freezer bin wpw1029382. Tested door and bin; they are working properly. Refrigerator is working as intended. No leaks detected at times of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFC2036RB00

Near Pflugerville, Texas 78660

Andrew P

Job Details: 12/10/2025

Model WRFC2036RB00: Verified that the refrigerator was not keeping temperature. Freezer was cold. Noticed that the evaporator fan in the freezer was not running. Put refrigerator in diagnostics and tested the freezer fan; it would not run. Pulled unit out and replaced HV board wpw10317076 in the back. Plugged unit back in and The evaporator fan kicked on; unit is starting to cool. Advised customer that the refrigerator should get down to temperature by late this evening. Refrigerator is working as intended. No leaks at times of service.

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Bastrop, Texas 78602

Justin

Job Details: 12/10/2025

Arrived on site for unit leaking at door. Inspected unit found below had a hole in it causing unit to leake. Replaced below and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Round Rock, Texas 78665

Andrew P

Job Details: 12/10/2025

"Dishwasher model WDF341PAPM2. Customer stated that the dishwasher was not washing dishes, which came out dirty and spotted. Ran dishwasher; filled but did not hear wash motor kick on. Verified open windings on wash motor. Removed and replaced wash motor W11613479. Retested: dishwasher filled, washed, and drained. No leak detected time of service. Advised customer that he must use rinse aid for optimal drying performance; otherwise, dishes may remain wet. Dishwasher is working as intended."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Brandon

Job Details: 12/10/2025

"Arrived on site at apartment 9208 to look at model WTW4855HW3 for customer complaint of unit running drain pump constantly, found issue with the control board. I replaced control under S153EB, calibrated and tested,unit tested good. Part used w11607637 no leaks at time of service."

We serviced a

MAYTAG WASHER

Model MVWB765FC4

Near Belton, Texas 76513

Jonathan M

Job Details: 12/10/2025

Arrived on site for a washing machine model MVWB765FC4 that has a cracked lid. Inspected unit and work area. Confirmed the customer's complaint and found the left hand portion of the lid cracked and not allowing the door to shut properly. Hinges in good condition. Replaced the lid W11256781 (lid assembly) and ran the unit through diagnostics. Found an F5 E2 (lid lock fault) error code. Ran the unit through a diagnostic cycle and found the unit working and operating as designed. Call complete. No leaks were detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM09

Near Austin, Texas 78724

Matthew

Job Details: 12/10/2025

Arrived on-site for refrigerator WRS315SNHM09 having damaged doors. Needing both doors replaced. Gave doors to builder. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Manor, Texas 78653

Matthew

Job Details: 12/10/2025

Arrived onsite for microwave/oven combo WOC54EC0HS20 light not functioning. Unit is cycling and heating. Ordering bulb . Set to return Monday the 15th. ; ordrng 1 W10886919 (Bulb)