Service History 197

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
Arrived on site for not making ice . Found bail arm stuck in up position . I?m didn?t respond to harvest . Getting correct voltage . Replaced icemaker an harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Found the diode was connected to the wrong side of the capacitor which also blew the fuse. Removed diode and fuse. Installed new diode and fuse. Tested microwave with a cup of water for one minute. Microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78725
Matthew
Job Details: 04/09/2021
"Arrived onsite for dishwasher not washing completely. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and inspected, found failing spray arms. Ordering upper and lower spray arms and bringing back pump and motor just in case. ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS2
Near Austin, TX 78744
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for no light. Found light bulb burned out. Socket working correctly advised customer to get n?e bulb job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78744
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for kickplate coming off. Found kickplate not secured correctly. Secured kickplate test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, TX 78744
Luis
Job Details: 04/09/2021
"Arrived on site for door issues. Adjusted door,adjusted door handle set screws,cleaned door skin checked door operation good."
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS1
Near Austin, TX 78737
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for damaged panel.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78732
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of unit not powering on, found power supply switch on wall was off, I flipped switch, tested unit, it filled, washed, and drained just fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78744
Luis
Job Details: 04/09/2021
"Arrived on site for cooling complaint. Per customer temp reading 59? in fresh food,at time of visit unit cooling correctly,ran diagnostics thermistors passed,ran fan and diffuser test passed good air flow,ran defrost heater passed heater powered on. Exited diagnostics compressor powered on and started cooling."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise.found the belt stretched and pulley black. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to replace blower fan from previous diagnosis. Replaced blower, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Round Rock, TX 78664
Scott
Job Details: 04/09/2021
"Arrived on site for fresh food cool. Ran temp check,fz0/fresh 47. Evap fan checked normal. No ice build up. Found dampener stuck closed . Replaced dampener . Air flow to fresh food . No water leaks detected at time of service. Job complete ."
We serviced a
KENMORE WASHER
Model 110.280628
Near Austin, TX 78726
David
Job Details: 04/09/2021
"Arrived on site to diagnose washer that is not fully filling and spinning. Found hot water valve was not letting any water in. Provided estimate for new valve. Installed new valve and found the solenoids and electrical blades were too big and not the right part. Ordering research on part. ordrng 1 Research (Parts research - inlet valves with correct connectors and solenoids)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
Arrived on site for range oven not igniting. Inspected unit and work area. Found sparking at module and igniter disconnected. Contacted to igniter and tested operation. Found unit still sparking at module. Removed failed module and installed new. Tested all operations. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78738
Luis
Job Details: 04/09/2021
Arrived on site for dispenser issues. Diagnosed ice door not fully sealing causing warm air to migrate to ice bin. Removed ice build up replaced ice door assembly tested ice dispenser door sealing correctly
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS00
Near Cedar Park, TX 78613
Justin
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I found front left orifice holder switch snapped screws and stripped screws in it. The office holder will need to be drilled out and replaced. I am ordering all of the screws and orifice holders just in case. The only one I found truly needing to be replaced was the front left however. I took a picture of the screw in SD-Quickpics for reference. Please inspect cooktop before sending. Office to reschedule. ; ordrng 2 WPW10571492 (Front Left/Right Orifice Holders)s and 1 WPW10571493 (Left Rear Holder Orifice) and 1 W10759294 (Center Orifice Holder) and 1 W10691684 (Right Rear Orifice Holder) and 10 OrificeHolderScrews (Research)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite for potential gas leak. Upon arrival turned gas supply on. Insured gas was flowing up to manifold. Began testing at supply and supply hose. Checked up to gas valve and connections. Check valve at bake burner. Removed cooktop cover and check incoming line to manifold and checked all tubes and valves. Use both electronic leak detector and liquid leak detector. Could not detect any leaks at this time. Notified customer. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for fridge not making ice. I inspected the unit and work area. I found the freezer at 0 degrees and the ice box at 3 degrees. I put the unit into test ty and found e2 motor lost home position. I ran test 57 and it would not complete a cycle. I spoke to the customer about the ice maker having failed an needs to be replacedI replaced the ice maker. I tested the ice maker it harvested and filled with water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for not drying. Found dispenser not opening and not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
"Arrived on site for dishwasher bottom spray arm not turning. Performed diagnostics mode and ran test cycle and found bottom spray not turning. Found water level correct, up to heater. Found major suds buildup in unit. Called Whirlpool tech support and spoke with Bruce. He stated to replace soap dispenser and test, if does not correct spray arm to replace sump assembly. Found no eta available on dispenser. Office to schedule appointment when ETA is available.; ordrng 1 W11412300 (DISPENSER )"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78703
Jacob
Job Details: 04/09/2021
"Arrived onsite for unit making noise during operation. Started unit. Heard rattling noise. Upon further inspection, found that the idler was worn down. Replaced idler. Tested unit. Unit tested good, no other noises at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for not cooling. Found evap cover was completely frozen over. Defrosted evap and thermistor placement was correct. Pantry UI tested good, no signs of leaks of corrosion. Evap motor working as designed. Drip pan not bowed. Drain not clogged. Found evap thermistor was giving off readings. Replaced thermistor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Killeen, TX 76543
Al
Job Details: 04/09/2021
Arrived on site and inspected washer with filling issues.Customer advised she suspects the issues were due to the recent winter storm. Shes been in the hospital since before the storm.I tested and calibrated the unit and allowed the customer to was a NORMAL load and unit now functioning properly without any issues.Job complete LB left
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
"Arrived on site for WATER LEAKING DOWN FROM THE MIDDLE DRAWERS--OR COLLECTING FROM THE MIDDLE DRAWERS--FREEZING UP>>>. Removed back cover and removed drain tube to check for clogs. Drain tube was free of any debris or clogs. Found drain pan was bowed in the center and full of ice. Used steamer to remove ice build up. Once ice was melted water still wasnt flowing down the drain tube. Steamed drain tube in drain pan and whatever was clogging the drain released and water from drain pan began to empty into drain tube. Used shims to create a permanent slope towards the drain tube. Used a cup of water to test slope and water went directly towards the drain as it was designed to do. Found thermistor in wrong location. Moved thermistor to correct location, zip tied, and foil taped.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Round Rock, TX 78681
David S
Job Details: 04/09/2021
Arrived on site for sealed system repair. I gained access to the compressor. When I punctured the system I found full pressure. I homed out the compressor windings and found the open. I replaced the compressor and installed a access valve and non-uv dryer. I installed a new Orion board as well. I pulled a vacuum for 15 minuets and found no vacuum leaks I charged the system with 4.5 oz of refrigerant. I found the system holding and building pressure appropriately. I found a restriction in the original dryer. The unit is now cooling as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78752
Matthew
Job Details: 04/09/2021
"Arrived onsite for refrigerator freezer over freezing. Ran diagnostics and did not find any errors. Tested compressor and heater and all passed. Called tech line for assistance and recommended replacing the control and FC/RC thermistors. SR#7730472513. Replaced recommended parts, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
Arrived on site to test unit for not heating. Found unit was not receiving proper voltage. Advised customer electrician is needed to fix issue. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect dryer for screeching sound, upon inspection found the dryers rear bearing had become unglued and was in customers laundry, ordering drum assembly. Office to reschedule ; ordrng 1 W10757750 (DRUM )"
We serviced a
GE RANGE
Model JGB635REK3SS
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site for THERE IS A GAS LEAK COMING FROM THE BURNER--SMELLED STRONGLY AFTERWARDS AFTER NOT USI. Pulled range out and tested gas lines with detector and bubbles. No leaks detected. Removed range top to expose gas valves and fittings and test with detector and bubbles. No leaks detected. Customer stated the smell was sporadic and not constant. Customer had the gas company test for leaks and confirmed there was one. Plumber came out and couldnt find a leak. With all the tests I ran there was no leaks detected today. Job completed.
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for washer leaking underneath. I gained access to the under side of the dishwasher I found a puddle of water on the bottom skip plate. I found water leaking from the sump manifold and gasket. I spoke to the customer about the repair and found out the dispenser is not holding rinse aid for more than a couple of days. I am ordering the sump manifold and the gasket to complete the repair.; ordrng 1 WD18X22782 (Sump manifold) and 1 WD08X22758 (Sump manifold gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Killeen, TX 76549
Wesley
Job Details: 04/09/2021
Arrived onsite and found unit experiencing ongoing leak out of door from over sudsing. Ran load to test. Unable to replicate. Verified no static leaks. Ran load with reactant to reduce risk of future sudsing and advised customer on detergent use. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Kyle, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job for complaints of no power. Removed top to access control no green light on control. Unplugged for reset and still no light. Checked voltage at j9 black and j8 white 120vac. Will need control. ; ordrng 1 W11491458 (CONTROL )
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for ice maker broken. Found ice maker lever was broken. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Austin, TX 78746
Kevin
Job Details: 04/09/2021
"Arrived on site , disconnected refrigerator from outlet and replaced UI/control board kit recommended by tech line on previous visit. After we connecting power to refrigerator water will now dispense out of diagnostic cycle. Ran test 45 again to ensure water line 2 icemaker did not freeze over again. Also ran test 15 to ensure ice level sensor is working properly. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78626
Tommy
Job Details: 04/09/2021
Arrived onsite for stopper had falling off and customer needing help cleaning filter. Upon arrival showed customer how to remove filter and placed stopper back on unit to keep upper rack in place. Tested unit is now operating as designed Job completed.
We serviced a
MAYTAG WASHER
Model MTW5830TW0
Near San Marcos, TX 78666
Andrew
Job Details: 04/09/2021
Arrived on site to test unit for leak and excessive shaking. Found water was leaking because tub was tilted. Tub was tilted because suspension plate is missing retaining pins. Was unableto find retaining pins. Need parts research for suspension plate retaining pins.; ordrng 1 PARTSRESEARCH (RETAINING PINS)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Austin, TX 78727
David
Job Details: 04/09/2021
"Arrived on site to diagnose washer that was not spinning. Diagnosed unit and found gearcase had leaked oil all over.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXSS5
Near Leander, TX 78641
Justin
Job Details: 04/09/2021
"Arrived on site for a dishwasher with the upper rack falling off. Upon further inspection I found the left adjuster broken.I installed the adjuster and the unit is now working as designed.
We serviced a
KENMORE WASHER
Model NTW4516FW3
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Leander, TX 78641
Kayman
Job Details: 04/09/2021
Arrived onsite to install previously diagnosed parts. I installed the filter head and tested the unit with the filter installed. The unit is dispensing water and working as designed at this time. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Andice, TX 78628
Tommy
Job Details: 04/09/2021
"Arrived onsite for washer making loud noise when filling. Upon arrival found unit valve was opening and closing intermittently as well as hot was connected to cold and cold to hot. Replaced valve and put hoses back properly, tested unit. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/09/2021
"Arrived on site to install previously diagnosed part. Once control was installed I placed in diagnostics to start a manual cycle to get the washer to drain the standing water inside washer. Drain pump did not respond. Placed on cold water cycle to ensure the washer would respond and cold water began to fill. Stopped cycle to place in calibration for new control and the washer would not respond. Tested lid latch and pump at the control and both were getting good voltage. Tried placing in auto diagnostics and washer would not respond. Called for tech support and DS and CS agreed the drain pump was faulty based on how the washer was not responding. Will return with pump, control, lid latch, and UI to complete the repair. The pump and another new control should correct the issue with the washer not responding the way it is. Returning with lid latch and UI just in case. I used my wet vac to remove the standing water inside the washer. ; ordrng 1 W11394572 (Latch) and 1 W11413337 (Console UI)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Rogers, TX 76569
Tyler
Job Details: 04/09/2021
Arrived on site for dryer not heating. Upon arrival I found an f4e4 error indicating a l2 line power issue. I also disassembled dryer and found the high limit cut off and thermal fuse not ohming out correctly. I replaced both fuses and also checked outlet. Found outlet was bouncing between 3 and 240 v. After repair I recommended customer to get an electrician out to verify integrity of outlet. Call complete
We serviced a
GE WASHER
Model WBSR3140D0WW
Near Harker Heights, TX 76548
Wesley
Job Details: 04/09/2021
Arrived onsite and installed the new motor. Unit is now operating as designed. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Austin, TX 78745
Richard
Job Details: 04/09/2021
Arrived onsite for the washer making a noise. Found that the wash plate was no good. Replaced wash plate and washer tested good. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
"Arrived on site and found the customers son set the freezer temperature to -5 and the unit began producing ice.Noticed the residence is humid, which contributed to the ice production.Customer is satisfied with the production now.Job complete"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F2QWA
Near Dale, TX 78616
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect freezer for not freezing meats, upon inspection found the unit did freeze near bottom, checked evap and compressor, compressor was hot, evap was a block of ice and blood near fan, removed ice and fan returned.
We serviced a
MAYTAG WASHER
Model MHW6000XG1
Near Austin, TX 78734
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of door bellow that was just replaced was not aligned properly, I realigned bellow, tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Leander, TX 78641
Kayman
Job Details: 04/09/2021
Arrived onsite for refrigerator leaking from the dispenser. Upon inspection I found white water stains on the floor I was able to wipe away with a rag. The water was turned off so I turned it on and tested the units water functions. The dispenser is working as designed and no leaks detected. I waited and let the ice maker cycle. water entered the ice maker with no spill over or leaks. I checked for any other evidence of leaks besides the dispenser but found none. The customer stated that he noticed the water marks after the power outages in February. I could see the water trails coming down from the ice door. I determined that the ice in the ice bin must have melted when the power went out then leaked out of the ice door. And due to the home being vacant it was not seen immediately. I inspected the FC gasket and found some ice on the inside which I removed. I could not find or recreate any leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78727
David
Job Details: 04/09/2021
Arrived on site to replace top Mount freezer door due to scratches on door. Performed inspection and verified damage. Replaced freezer door and adjusted hinge to line door up. Retested and all is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
Arrived on site to test unit for trim pieces broken on outer left and right sides. Contractor had door taken apart and had screws holding handle and trim piece were missing. Put trim pieces together and assembled door. Contractor stated he has screws from a model unit he will install and put door back on. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Spring Branch, TX 78070
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for leak causing ice build up in bins and keeping door shut. Found ice maker was damaged constantly making ice since shut off lever was broken. Found water pressure was correct at 38psi. Replaced inlet valve and ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for no ice production. Found error code E2(not able to find home position). Checked connections, looked for obstructions and breaks or tears in wiring. Found no issues. Ice maker did not respond in service test 59 and received harvest not completed results. Replaced ice maker and ran service test 59. Ice maker responded as designed. Ran service test 45(ice maker water fill test). Ice maker filled as designed. Ice fan was operating as designed. No leaks detected.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect washer for not spinning out clothes, upon inspection found the units agitator plate was spinning freely and at a different pace them the tub,
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Waco, TX 76711
Jonathan
Job Details: 04/09/2021
"Arrived on site for a dryer that won?t tumble or heat. Inspected unit and work area. The customer advised that the unit as soon as she presses star will just sit and not move and then will turn itself off. Confirmed customers complaint and checked the motor circuit. Went through the motor, control, and door switch and found all within range. Checked the belt switch and found the belt switch not making and breaking. Replaced belt switch and tested unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
"Arrived on site to install previous diagnosed parts. Spoke with previous tech on repair. Removed ice maker, installed new and leveled ice maker. Assembled unit tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Liberty Hill, TX 78642
Kayman
Job Details: 04/09/2021
Arrived onsite for range making banging noise while cycling in heat after preheat. Upon arrival I removed the bottom to inspect the ignitor. All looked good the but the ignitor casing wasnt perfectly straight with the manifold. I straightened it out and reassembled the unit for testing. I tested the unit at 250 and the customer pointed out the noise in question. I advised that the noise we are hearing is the gas igniting during cycles but sounded completely normal and as designed. No abnormal or loud ignition. No gas leaks detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
"Arrived on site and inspected dryer noises.Confirmed the complaint and disassembled the unit and found the belt, rollers and pulley were all defective.R&R all, reassembled and unit tested as designed to customers satisfaction.Email confirmed.LB complete.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Killeen, TX 76549
Wesley
Job Details: 04/09/2021
"Arrived onsite and found unit ice maker to be operating as designed, customer advised the unit had not produced since last repair. Tested, no errors. Filled and harvested properly in diagnostics. Ice box fan is also operating. Reset the unit at the breaker to sync controls. All checks good. Advised customer that in event of further malfunction, we will replace the icemaker module."
We serviced a
SAMSUNG WASHER
Model WF448AAW/XAA
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
"Arrived onsite for previously diagnosed parts. Upon arrival replaced unit drain pump and tested found it no longer. Receiving voltage. Found control power relay was stuck manually reset, unit is now operating in short term.
We serviced a
GE DRYER
Model DPVH890EJ2MV
Near Killeen, TX 76542
Wesley
Job Details: 04/09/2021
Arrived onsite and found unit operating with some back pressure. The unit vent had never been cleaned. Advised customer to have vent cleaned by professional company. All else checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
Arrived on site and inspected dishwasher not washing properly.Ran diagnostics and found 9-1 Diverter Cant find position error.Unit will require a pump & motor to complete the repair.Office to schedule return services.Needs more work ; ordrng 1 W10605057 (MOTOR ASSM)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Nolanville, TX 76559
Wesley
Job Details: 04/09/2021
Arrived onsite and found unit needs to have lid replaced to repair. Removed clothing stuck under impeller. Ordering lid to repair. ; ordrng 1 W11082608 (Lid)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer door and tested unit. Unit began working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Killeen, TX 76542
Tyler
Job Details: 04/09/2021
Ive on site for refrigerator needing a previously diagnosed silt system repair via compressor and UV dryer. Upon arrival I was able to confirm that the unit was unplugged and had not been running since the last take a bin out A then recovered refrigerant and unit I didnt install the UV dryer as well as the compressor Ive been vacuumed out the system for 20 minutes and after that ensure that there were no leaks whatsoever in the system I was in able to recharge the system with 5.5 ounces of Freon high then ran the unit and verified upon completion of repair that the pressure was staying at zero on the low side and 150 on the high side and unit is fully functioning as designed inform customer will take at least 24 hours to properly cool before its safe to put any kind of items back in the fridge. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM
Near Killeen, TX 76542
Tyler
Job Details: 04/09/2021
"Arrived on site for dishwasher not working right. Upon arrival I found no error codes but during diagnostics I found unit would fill, sit and do nothing for a few minutes then drain.I verified motor was getting proper power supply. I replaced the motor and found during diagnostics and normal test mode that unit filled drained and agitated as designed with no leaks before during or after repairs. Call complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REM0
Near Nolanville, TX 76559
Wesley
Job Details: 04/09/2021
Arrived onsite and found unit operating with failed heater. Replaced heater. unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Lorena, TX 76655
Jonathan
Job Details: 04/09/2021
Arrived on site for a dishwasher that has wheels falling off. Inspected unit and work area. The customer advised that the unit is losing its wheels in the rear section of his lower dish rack. Replaced rollers and tested unit. Unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2021
Arrived on site for a refrigerator that has a light out in the freezer and type refrigerator cabinets. Inspected unit and work area. Replaced freezer module and tested unit. Unit begin illuminating and lighting as designed in both cabinets. Call complete.
We serviced a
WHIRLPOOL OVEN
Model JJW2730WS00
Near Temple, TX 76502
Jonathan
Job Details: 04/09/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to replace the consul and found the unit user interface was wrong. The customer advised that when they had submitted in their request for service, they had used their microwave model and serial number. Updated model and serial number and I am ordering correct parts. for labor (2 men), Ordering parts and office will need to contact customer when two technicians can be here to pull the unit out.; ordrng 1 W10401274 (panl-cntrl) and 1 WPW10273667 (blower)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Andice, TX 78628
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a dryer that is taking multiple cycles to dry clothes. Found external venting clogged not allowing proper airflow through unit. Homeowner will need to have venting issue corrected to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Andice, TX 78628
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a washer that leaked on previous cycle. Tested unit and found no failures to unit at this time. Advised homeowner on soap usage to prevent oversudsing. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, TX 76655
Jonathan
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced washplate and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect fridge for not allowing cold water through dispenser, upon inspection found the unit was dispensing water correctly and at a temp of 57 degrees which is well within range. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Kyle, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job to replace strike. After replacement test operation.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Del Valle, TX 78617
Jacob
Job Details: 04/09/2021
"Arrived onsite for unit making noise. Tested unit. Heard noise. Upon further investigation. Found pieces of plastic and a drill bit. Stuck between the drum and door felt line, causing the noise. Removed all pieces. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Austin, TX 78754
Matthew
Job Details: 04/09/2021
Arrived onsite for range bake function not working. Upon inspection found failed Main wire harness and power cord. Power cord not covered. Ordering main wire harness and power cord. Office to reschedule ; ordrng 1 PT400 (cord-power) and 1 W11344556 (MAIN WIRE HARNESS )
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78737
Richard
Job Details: 04/09/2021
Arrived onsite for the refrigerator having temperature issue. Replace the side door UI and set temperatures to the recommended temperatures. Advised customer to give some time and to monitor. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Georgetown, TX 78628
Lou
Job Details: 04/09/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the compressor, drier and access valve and vacuumed the system. Installed 6.5oz of R134a refrigerant and tested pressures. Unit is operating as designed. No water connected to the unit. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW3
Near Georgetown, TX 78628
Lou
Job Details: 04/09/2021
"Arrived onsite to inspect microwave no power. Upon further inspection I found unit in storage unit and uninstalled, I turned unit on and it began making a humming noise. I found the lower interlock with switches was making the humming noise. When I went to remove and replace both interlocks with switches, I found the lower interlock packaging already opened and appeared to be used. I removed and replaced both interlocks and control, and tested unit. I am ordering new interlock kits, magnetron, capacitor, and diode due to unable to test heating at this time. Office to schedule return service. Unit left unplugged and in storage unit. ; ordrng 1 W11252187 (Interlock) and 1 W11252186 (Interlock) and 1 W10754299 (Magnetron) and 1 W11256462 (Diode) and 1 W10343300 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Lou
Job Details: 04/09/2021
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F5E4, F7E8, F0E3. Cleared the codes and calibrated the unit. Placed unit back into diagnostics and tested and the unit operated as designed. I removed the top panel and removed the tub ring to inspect in between the tub and basket for any clothing and found none. Tilted the unit back and found a small amount of gearcase oil. I am ordering the stator and CNOTE-LSO PER CUSTOMER REQUEST and:will,return with all prescreened parts.No water leaks observed during service.; ordrng 1 W10754158 (Stator)"
We serviced a
GE OVEN
Model JTP25SH6SS
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect oven for f2 error code, upon inspection found the sensor shorted and burnt at the connector, replaced sensor and no change, removed burnt ends and rewired with new porcelain wire nuts. Tested unit. Complete"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a washer that is making unusual noise. Found no failures to unit at this time. Advised customer on possible reasons noise may have happened. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Leander, TX 78641
Lou
Job Details: 04/09/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I jumped the IM from points T-H and it harvested as designed, but when it called for water none came into the tray. I found the water source turned off at the wall. Turned water on and retested from points V-L and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78738
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from heating element. Ordering new element and nuts office to reschedule. ; ordrng 1 W11537778 (Element) and 2 W11538351 (Heating element nut)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Leander, TX 78641
Lou
Job Details: 04/09/2021
"Arrived on site to,install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and using my heat gun, shaped the gasket to the door. Tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Kayman
Job Details: 04/09/2021
"Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the ice bin stuck. I was able to un stick it and remove the bin. It is full of ice. I made sure the auger arm was connected and tested the unit. It still would not dispense. I replaced the ice bin with new and tested the unit. It dispensed for a few cubes then sounded like the auger motor wasnt working properly. I removed the housing assembly. I found the auger coupler was stripped and the motor shaft would use spin in place. I was not able to remove the coupler so I will need to order the housing, motor, coupler(WP63052-2) and washer(W11378860) to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11378860 (Washer)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78752
Matthew
Job Details: 04/09/2021
Arrived onsite to replace previously diagnosed parts. Replaced lower wire harness. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Jarrell, TX 76537
Wesley
Job Details: 04/09/2021
Arrived onsite and found unit with freezer module out causing upper fridge lights to be dim.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78741
Kevin
Job Details: 04/09/2021
"Arrived on site and inspected washer/dryer combo and found washer is not draining. Removed rear panel and found a clothing item in hose connecting tub to drain pump. After removing clothing item washer will now drain properly,explained to tenant that washer basket cannot be overfilled with clothing. job complete"
We serviced a
KITCHENAID RANGE
Model KCGS556ESS02
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for cooktop smelling like gas. I spoke to the customer and they said they had the gas company out and they found the gas coming from either the regulator or supply line. I used my bubble solution and found the supply line bubbling at the reducer. For the regulator. I found no pipe dope on the threads. I spoke to the customer and they explained they have always had the smell of gas since the house was built. I undid the supply line and used pipe dope on the male threads. I rescued the supply line. I found no more leaks after applying the pipe dope. I turned the gas off and explained to the customer to leave it off for 24 hours to let the pipe dope harden. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of LF error code, found F8E1 error code in diagnostic mode, I ran diagnostic test on hot and cold valve, found failed valve, I replaced valve, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
"Arrived on site for leaking valve. Ran diagnostics. Found valve would leak in tub . Also found gearcase failing ,and control has been leaked on , will need control. Customer will need to have both supply lines replaced due to one breaking off and the other failing . Also will need plumber to replace supply valves hot water will not turn at all. Will need AUTHO call to set return; ordrng 1 AUTHO and 1 W10734521 (SLIDER ) and 1 W11455453 (GEARCASE )"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Austin, TX 78732
Brandon
Job Details: 04/09/2021
"Arrived on site to replace failed hinges, after replacing, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78731
Kevin
Job Details: 04/09/2021
"Arrived on site and found that customer is experiencing during a normal cycle which is 2:20 long at 1:35 left on display washer will run 3 seconds then pause for 10 seconds, this repeats for 10 minutes and then wash continues and finishes washing. Set dishwasher in a diagnostic cycle and found saved error code F9E4. Spoke with techline and they didnt have any recommendation. As long as dishes are clean and dry when cycle is over they do not recommend replacing any parts. SR 7730477430"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect dryer for not allowing clothes to finish in a cycle, upon inspection found the vents clogged and not attached. Replaced filter and adjusted venting. . Complete"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect unit for not spinning, upon inspection found the units cam assembly separated and not allowing motor to spin, replaced motor and cam. Tested all functions, all spinning returned with no issues. Complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Austin, TX 78738
Luis
Job Details: 04/09/2021
"Arrived on site for no ice and frost in freezer. Found ice room warm,ran diagnostics,ice box fan not powering on,ran icemaker test passed diagnosed a defective ice box fan,ordering ice box fan and harness assembly.; ordrng 1 W11407678 (Ice box fan) and 1 W10858452 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
"Arrived on site for refrigerator collecting water at bottom of RC and FC light not working. Inspected unit and work area. Found drain pan frozen and warped in center. Found failed FC module. Will need to defrost drain pan and add shims to correct work. Will need to replace module to correct freezer light.Gain access to freezer module, removed failed module and installed new. Removed ice from RC and drain pan. Ran water over evaporator to simulate defrost cycle. Found drain properly. Assembled unit and added shims. All tested good, no water leaks detected.
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Austin, TX 78750
Justin
Job Details: 04/09/2021
Arrived on site for a wall oven not reaching temp. Upon arrival the customer stated they used a hanging thermometer to check temps in both the upper and lower oven. They said when the preheat beeped the upper oven was 50?F low and the lower oven was perfect. They used the same thermometer for both. They also said the upper oven has been undercooking some items. I preheated the upper oven and found when it beeped for finish the temp was at 365?F. I continued to monitor the temps and found the average at 340?F. I calibrated the temp 10?F up. I then preheated the lower oven and found the average temps at 360?F. I calibrated the lower oven down 10?F. The oven is working as designed. Call complete.