Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Luis M.

Luis M.

REFRIGERATOR MAYTAG MFC2062FEZ03 Talked to tech support about unit not cooling and customer unplugging unit and re-powering unit and unit working. Per tech support need to replace main control again and ui. SR#7725900785; ordrng 1 WPW10746274 (UI)

Near Fence Line Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for dropping 50 degrees. Test unit found bad, sensor & control board replaced both parts. Test unit average temp 352 degrees. Job complete"

Near Jodie Ln, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL 106.711821 Arrived on job for complaints of leaks. Installed frozen drain kit. Drain frost over.

Near Mira Loma Ln, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to install previously diagnosed and ordered parts. I removed the RC shelving and removed the reservoir and water tube that goes from the valve to the filter housing and tested the unit. The original complaint was that the unit was leaking from the back around the valve. Customer advised that they replaced the valve and still leaked. Once I removed/replaced the reservoir and connected to the valve at the back of the unit, I tested and it operated as designed with no water leaks. I advised the customer of the repairs. No water leaks observed during service, job completed."

Near Arbor Ct, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for ice issue. Found warm air entering ice chute,diagnosed warm air entering from ice door not sealing fully. Installed new ice door assembly,tested ice door unit working as designed.

Near Rio Chama Ln, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and replaced freezer door and nameplate diagnosed on previous visit. After replacement door is complete. No water leaks from connections at time of service job complete

Near Curvatura, Canyon Lake, TX 78132
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Gained access to manifold and valve. Installed parts and assembled unit. Tested operation and found same failure occurring, cooktop losing flame on low simmer. Found unit had been converted to propane and simmer orifices are incorrect. Replaced right front burner with correct orifice (TS). Will need to replace orifice for left burner. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10394296 (spud-orfce) and 2 W10819958 (ORIFICE )s"

Near Grey Mountain Pass, Leander, TX 78641
Joseph C.

Joseph C.

MICROWAVE GE PEB7227SL1SS Arrived on site for “open button not working properly/feels spongy” complaint. Inspected unit and found no springs behind opening button. Removed and replaced control panel. Unit is performing as designed.

Near Rob-Scott St, Austin, TX 78721
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found dispenser control and main control both shorted out causing separate issues.

Near April Meadows Loop, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace controls, and drawer, after replacing parts unit tested good."

Near Vincas Shadow Ct, Driftwood, TX 78619
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS0

Near Austin, TX 78736
Thomas L.

Thomas L.

RANGE AMANA AGR5330BAS3 Arrived on site for gas smell while using the bake function. The customer also explained that during bake it is very noisy. Inspected unit to find that the oven floor was installed backwards causing it to be loose and causing it to make popping sounds during the bake operation. Corrected and tested unit. Operations are now correct..

Near Crockett Loop, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for unit not making ice again. Found ice mold dry with no water, ran diagnostics and turned on fill tube heater, and heater was working, found tube was frozen due to heater not being properly secured to line. Corrected and tested good"

Near Axis Loop, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for customer complaint of French door refrigerator making loud metallic vibration noise. Confirmed issue. Found compressor rattling. Was able to adjust copper lines. Vibration went away. No other issues found. All water connections were dry at time of service.

Near Ledgestone Trail, Temple, TX 76502
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS72EC0HV01 "Arrived on site for oven screen having 3 lines on screen. Customer stated that after cooking when in cool down mode that screen will freeze and will not respond until resetting circuit breaker. Performed diagnostics mode and checked fault codes. Performed component activation and tested cooling fan on high and low, checked air flow. Called tech support and spoke Stearling. He recommended closing off all openings to the UI sensor from the rear to stop heat from entering the UI panel. Sealed off all openings and tested unit. All tested good. (SR# 7725890592)."

Near Sunny Slope Dr, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site to install parts that I diagnosed. Found after relocation of thermistor unit is cooling correctly,replaced both adapters to prevent ice build up behind icemaker housing,replaced main control. Powered unit on ran diagnostics all test passed.; used 1 W10612142 (ADAPTER) from stock"

Near Sawtooth Dr, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 (JM) Arrived on site for refrigerator making noises. Monitored unit while servicing oven. No abnormal noise was made. Performed diagnostics and attempted to recreate noise failure. Was not able to repeat failure. Turned temperature down in unit to have all components running to recreate sounds. No noise was observed. Customer stated that the noise sounded like a type writer. Pulled unit out and inspected unit compressor. Found water line in a slight pinch. Corrected water line. All tested good. No water leaks present.

Near Sunny Slope Dr, Liberty Hill, TX 78642
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found oven Control panel is currently functioning, builder has had it show black and white horizontal bars and not function. cycling power at breaker restores operation for a little while but issue repeats. Control panel was replaced already 3 weeks ago for the same issue. Spoke with techline and they recommended replacing control and console again. No other recommendation for a permanent repair. 7725905320"

Near Canyon Lake, TX 78132
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found one leg of power is missing, bent prongs on the plug outward and connection has improved and voltage is now normal and dryer is heating properly. Recommended to customer that apartment complex replace the outlet. Outlet is not making a good connection and supplying correct power. No lint buildup in dryer at time of service, job complete"

Near Creekside Way, New Braunfels, TX 78130
Arthur B.

Arthur B.

WASHER LG WM2233HW "Arrived onsite for customer complaint of front load washer not draining. Found drain pump motor faulty. Removed and replaced drain pump motor, reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service."

Near Mesquite Cir, Belton, TX 76513
Kevin B.

Kevin B.

WASHER AMANA RTW4516FW2 "Arrived on site and inspected washer and found drain is not working properly. Reinstalled drain hose and pump and it is now operating correctly. No water leaks detected at time of service, job complete"

Near Creekside Way, New Braunfels, TX 78130
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher did not find any saved error codes, ran a diagnostic cycle and all functions are operating properly. Informed customer that pods should be placed on the bottom of the dishwasher tub in order to make the most contact with incoming hot water to dissolve best. Washer is operating as intended, no water leaks detected at time of service, job complete."

Near Yaupon Loop, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 arrived on site and inspected refrigerator and found noise customer is experiencing happens between 45-90 degrees while door is opened. Noise is due to plastic coupler on top of door hinge making contact with receiving end on bottom of refrigerator door. Disassembled door and showed how plastic moves against each other at this point and makes a little noise. Design also helps door to close.

Near Prairie Bend, , TX 78132
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived onsite for customer complaint of fridge moving when opening and noises. Upon inspection, found damper motor opening and closing as designed. Also found bottom feet not engaged. Secured feet to floor. Unit now will not move. No other issues found. All water connections were dry at time of service."

Near Bosque Lago Dr, , TX 76513
Kevin B.

Kevin B.

WASHER MAYTAG MHW7100DW0 "Arrived on site and replaced airtrap, pressure hose, water level switch, and control board. Ran a diagnostic cycle and it completed properly. found drain catch is blocked with debris and cleared it, also found Stan pipe cut out does not allow for a safe and break around the drain hose. Recommended to customer that hole into standpipe widened. No water leaks detected at time of service, job complete"

Near Oak Bluff Trail, New Braunfels, TX 78132
Joseph C.

Joseph C.

REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser loose, in frame, and vibrating. Shimmed condenser. Unit is performing as designed. No leaks detected, at time of service."

Near Garden Villa Ln, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT519SZDM00

Near Davis Ln, Austin, TX 78749
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU467VSS01 "Arrived on site to replace spark module, after replacing, unit tested good.

Near White Rock Ct, Dripping Springs, TX 78620
Clif L.

Clif L.

WASHER MAYTAG MHW3505FW0 Arrived on site to diagnose a washer that is not draining. Found drain pump clogged with clothing and debris. Removed all objects from pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Near Ashberry Trail, Georgetown, TX 78626
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site ,replaced UI control and main control. Unit is running . Nomwater leaks detected at time of service . Job complete ."

Near Strathaven Pass, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR ELECTROLUX EI28BS56IS0 Arrived on job for complaints of no ice. Found icemaker motor working but gearcase has broken gear not allowing it to go to home position. ; ordrng 1 241939901 (shut-off arm assem)

Near Juniper Dr, Mountain City, TX 78610
Robert J.

Robert J.

WASHER MAYTAG MVWB850YG1 Arrived on job for complaints of not completing cycle and unbalanced code. Found will need bearing replaced. Send RJ to complete. ; ordrng 1 CNOTE (2 HOURS ) and 1 CNOTE (SEND RJ)

Near Comburg Dr, Austin, TX 78748
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site replaced UI control , ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

Near Winter Wren Way, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER WHIRLPOOL NTW4516FW3

Near E Parmer Ln, Manor, TX 78653
Tyler B.

Tyler B.

DISHWASHER UNKNOWN KUDS30FXSS3 arrive don site for unit that caught on fire. Found harness and control and panel complete burnt. Unit will need harness and panel and control to repair.

Near Rivercrest Dr, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC302EBS02 Arrived onsite for unit not making ice. Removed bins and tested ice amber and motor did not turn. Replaced ice maker and tested good. No leaks on site

Near Scull Creek Dr, Austin, TX 78730
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven damage. Upon further inspection, I found that the control panel glass was cracked in the lower left corner and is approximately 1-2 inches in length. I removed and replaced the panel and tested and unit is operating as designed. Job completed."

Near Belen Dr, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite to install new compressor, RC evaporator to French door dual evaporator refrigerator. Removed both compressor and RC evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25 and charged with 5.5oz of R134a refrigerant. Removed and replaced UI. Reassembled and tested. Good frost pattern on new RC evaporator. No other issues found. All water connections were dry at time of service."

Near Butterfield Ct, Belton, TX 76513
James C.

James C.

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and installed new control, drain pump and owi sensor. Tested operation and found no errors after repair. Job complete"

Near Golden Beach Terrace, Buchanan Dam, TX 78609
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site for dishwasher basket melting on heating element. Found that I did not have both parts on me. . No water leaks present at time of service.

Near Rudder Dr, Lakeway, TX 78738
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found damper control extremely noisy and not operating properly. Replaced damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gatlinburg Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for microwave having no power. Inspected unit and work area. Tested operation and found UI having no display but able to hear button tone. Removed unit and tested voltage to control and found no voltage out of appliances manager. Removed failed appliances manager and installed new. Tested unit and found UI display control not responding. Removed control and installed new. Tested operation. All tested good.

Near Co Rd 249, Florence, TX 76527
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found fault for lid lock. Ran diagnostics and found lid lock has failed. Installed new lock and tested. Unit working properly. Job complete

Near Granite Shoals Ln, Sunrise Beach Village, TX 78643
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for unit not drying dishes.ran diagnostics and found no error codes. Ran test and found dispenser not functioning properly. Replaced dispenser and tested operation and tested good. No leaks on site

Near Canyon View Rd, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 (DZ) Arrived on site to install previously diagnosed parts. Installed new ice door due to old one not fully closing. Tested function and ice door is now properly closing. No water leaks found at time of service. Call complete.

Near Strathaven Pass, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site ,replaced wash plate and agitator bolt . Unit is in maintenance shed . Couldn’t test or check for water leaks . Job complete ."

Near Strathaven Pass, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for freezing and fresh food section and moisture and fresh food section. Tested unit to find thermistor out of range and control not reading properly thermistor and gaskets that are not sealing correctly replaced all in customer will give unit 24 hours to stabilize. All water connections or drive.

Near Fannin Ct, Georgetown, TX 78633
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KSSS48FMX00 Arrived on site. Replaced compressor and evaporator again due to restriction in evaporator and compressor inefficient due to being over flooded with liquid. Re-brazed all welds to ensure no further restrictions and flushed condenser. Vaccuumed system and charged to spec. Ending pressures were 0 psi low and 145 psi high.

Near Chancellroy Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site for microwave door intermittent making contact with door switches. Inspected unit and work area. Tested door operation and found when holding door and not allowing spring load hinges to work failure will occur. Called tech support as work order advised to do, spoke with Andy. He stated to replace door hinges (SR#7725915526). ; ordrng 2 W10874474 (HINGES)s"

Near Portobello Rd, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL G7CG3064XS00

Near Whispering Trail, Austin, TX 78737
Al R.

Al R.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived to inspect wall oven with black line on display and was non operational.Checked and verified the model in original call was different from M/S on unit.Ordering W11352049 console to complete repair.Office to reschedule with builder when part is ordered.Needs more work ; and 1 W11352049 (CONTROL PANEL STAINLESS WITH BLACK OVERLAY)

Near McGregor, TX 76657
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for knocking and offbalance and found drain issue with improper standpipe. Also found unit to be very heavily used. Advised customer on findings. Recalibrated. All checks good.

Near E Hwy 290, Austin, TX 78736
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator door not closing. Upon further inspection, the customer advised that the unit was recently delivered and the doors had to be removed to get it into the home. I found that the unit is not level/squared and the RC doors were not reinstalled correctly. I loosened the left RC door hinge and installed it properly then did the same with the right door. After attempting to level the unit, I found that the right RC door would not close on its own. When the installers removed the door, they did not remove it at a 90 degree angle and the door closer was not in the proper position. I had to remove the bottom hinge and reposition the door closer. I reinstalled the hinge and door and it closes properly. I leveled the unit with shims and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Quick Fort Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for refrigerator not cooling. Customer had unit in garage and unplugged. Powered unit on and measured amp draw to compressor at .6 amp, indicator of a leak in the sealed system. . ; ordrng 1 ACCESSVALVE (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10313899 (EVAPORATOR )"

Near Camino Alemeda, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIX535HPA00 Arrived on site and tested operation. I found that the external pump has failed. Installed new pump and tested. Unit tests good. Job complete

Near Lakeside Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

DRYER LG DLEX3470V "Arrived on site to install new dryer vent hose per customer request. However, the washer will have to be pulled out in order to work on the dryer. The washer is in a drain pan which is tied to a drain and must be removed in order to work on the dryer. If the customer can remove the washer so that we can do the dryer repair we can go back.

Near Adams St, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived on job to replace thermistors and control. Customer said lights in freezer not working. Replaced thermistors and Control and module for light issues. No leaks detected at time of service.

Near Bernia Dr, Austin, TX 78739
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit giving error code . Found control relay had failed after replacing control . Found interlocks not working as designed as well . Replaced both interlocks . Also had to adjust cabniet so Door would close correctly . Tested unit ,all checks were good . Job complete"

Near Antioch Ave, Pflugerville, TX 78660
Dona W.

Dona W.

REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived on site for no ice and no water, found when deli drawer unplugged unit would run water, removed deli control and found massive corrosion and wire breakage unit will need a new door All water connections dry.

Near Spring Branch Trail, Austin, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 (JM) Arrived on site for dishwasher with fallen top rack. Inspected unit and work area. Found that top rack had left rack stopper broken off and had caused the left side to come out too far. Installed new rack stopper and tested rack operation. Everything tested good. No water leaks present.

Near Technology Blvd, Austin, TX 78727
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher not operating. Inspected unit and work area. Found light out on LED display. Tested key operations and no response. Turned circuit breaker off to unit and unplugged DC fan motor. Powered unit on and found UI responding. Plugged fan back in and performed diagnostics mode. Found error 2-1 stuck key. Monitored test cycle and found unit completing cycle. Removed failed UI and installed new. Tested operation. All tested good, no water leaks present."

Near Tower Rd, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new compressor kit to French door refrigerator from my prior diagnosis. Removed and replaced compressor using braising methods. Vacuumed unit down to -25 and charged with 4.68oz of R134a refrigerant. Reassembled and tested. Good frost pattern and air flow. All water connections were dry at time of service.

Near N 9th St, Temple, TX 76501
Scott  M.

Scott M.

DRYER WHIRLPOOL WET4027HW0

Near Estancia Pkwy, Manchaca, TX 78652
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and replaced bad fuse in microwave to restore function. All checks good.

Near Middle Fiskville Rd, Austin, TX 78751
Arthur B.

Arthur B.

OVEN KITCHENAID KODE500ESS02 Arrived onside for customer complaint of wall oven getting keypad disconnected. Removed an replaced console assembly. Tested unit. All functions/features work as intended. No other issues found.

Near Royal St, Salado, TX 76571
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “trim coming off of shelf and left pantry door not closing all of the way” complaint. Inspected unit and found left adapter of left pantry door faulty. Removed and replaced left adapter of left pantry door. Found lighted shelf front trim coming off. Removed and replaced lighted shelf. Unit is performing as designed. No leaks detected, at time of service."

Near Coolbrook Dr, Austin, TX 78724
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site and replaced control board sent directly to customer by whirlpool. After replacement washer will now agitate and spin properly, ran a diagnostic cycle and it completes correctly. No water leaks from connections at time of service, job complete"

Near Sinclair Dr, New Braunfels, TX 78130
Brandon C.

Brandon C.

COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for customer complaint of unit not turning on at all, found blown fuse on left side module, I replaced fuse and tested unit, found capacitor on module failed and caused fuse to blow again, I replaced left side module, unit tested good."

Near Mountain Springs, Canyon Lake, TX 78133
Brandon C.

Brandon C.

OVEN KITCHENAID KODT100ESS03 "Arrived on site for customer complaint of unit not heating properly in lower oven, I tested unit and found unit had high temperature then the set temperature. I calibrated unit, tested good."

Near Peakside Cir, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIDB02 Arrived on site and tested operation. Customer stated she would hear the noise when opening and closing fresh food door. Tested damper and found the motor making a loud rattling noise when opening and closing. Installed new diffuser and tested. Unit tests good. Job complete

Near W Oak Ridge Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not dispensing crushed ice. Inspected unit and work area. Checked ice container and solenoid, found in right position. Tested dispenser and found dispensing crushed and cubed. Tested water dispenser. Tested ice several times with switching from cube to crush. Spoke with customer on possible scenarios that could have caused failure and what to do to avoid. All tested good, no water leaks detected.

Near S Lakeline Blvd, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for unit not making ice. Upon arrival found ice stuck half way in mold. Ice stripper shorted out, replaced ice maker and tested good, no leaks on site"

Near Creekview Dr, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job for complaints of temperature too cold. The area of question is in front of damper door.

Near Sumalt Gap Way, Briarcliff, TX 78669
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived to inspect dishwasher not washing.Ran diagnostics test mode and discovered the units pump and motor was not working.Removed and replaced the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Navajo Trail, McGregor, TX 76657
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and found unit operating with overcooling in fridge occasionally. Found temps at 36 in deli drawer and 40 on shelves 8 degrees in the freezer. Adjusted defrost status and mullion status to be suitable for environment. Verified basic components are operating as designed. No parts replaced. All checks good after tune up. Advised customer on repair.

Near Brunt Dr, Austin, TX 78758
Thomas L.

Thomas L.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for unit that would not ignite. Tested unit. Unit had no spark ignition. Customer has no power to unit. Reset breaker. Ignition now works.

Near Axis Loop, Georgetown, TX 78628
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site and found recirculation pump hose disconnected. Repaired without parts. Unit is now operating as designed.

Near W 9th St, Austin, TX 78703
Al R.

Al R.

VENTHOOD KITCHENAID KVUB606DSS3 Arrived to inspect unit shutting off after 45 seconds of operation.Confirmed the complaint and removed and replaced the controls.Unit tested as designed.

Near Goldenoak Cir, Round Rock, TX 78681
Dona W.

Dona W.

WASHER MAYTAG MHW7100DC0

Near Spanish Oaks Club Blvd, Austin, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 (JM) Arrived on site for microwave with chipped paint. Inspected unit and work area. Found dent on top left hand side of door. The paint chips inside were from microwave rack. I applied touch up paint and spoke with customer on user care guide.

Near Technology Blvd, Austin, TX 78727
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for poor washing performance with dish washer . Found water valve not letting in enough water , which also caused wash motor to fail. Replaced valve and sump and motor . All checke normal , Nonwater leaks detected at time of service .job complete"

Near Star Gazer Way, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325FNAE03 "Arrived on site for “light out, in freezer compartment” complaint. Inspected unit and found freezer light faulty. Removed and replaced freezer light. Unit is performing as designed. No leaks detected, at time of service."

Near China Rose Dr, Austin, TX 78724
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test door fall. Test unit found broken pads, pulled unit out to replace/install rubber pad on unit, door not falling. Job complete"

Near Pin Brush Dr, Austin, TX 78748
Thomas L.

Thomas L.

DRYER MAYTAG MEDX655DW1 Arrived on site for unit that would not start. Tested unit to find operations were all normal. Venting in dryer is clean. Airflow to the outside is great.

Near Addie Ln, Georgetown, TX 78628
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAB3 "Arrived on site for “pots and pans sliding off cooktop grates” complaint. Inspected unit and spoke with Ed, at Tech Line(Ref# 7725917109). Grates are as designed,. No leaks detected, at time of service."

Near Yabers Ct, Austin, TX 78725
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator stuck filter. Tested and inspected unit and found I was able to remove and replace water filter. Spoke with customer on on use and care and practice for best performance. No repairs are needed. No water leaks present at time of service.

Near Single Trace, Austin, TX 78728
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4855HW1 "Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found inner basket wobbling. Unit will need new inner basket and return with cam, gearcase and suspension. OF to R/S once parts is available. All water connections were dry at time of service.; ordrng 1 W11172199 (basket)"

Near Buckboard Trail, Copperas Cove, TX 76522
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BW2 Arrived for no spark. Replaced spark module. All checks good.

Near August Dr, Austin, TX 78753
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED6000XW0 "Arrived on site and found saved error code F4E4, F3E6, F4E3. found element has failed, after replacement dryer is now operating normally, job complete"

Near Upland Ct, Canyon Lake, TX 78133
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator with door open alarm with doors closed at times, and lights not coming on when door is open at times. Tested and inspected unit and found pantry control has spillage in it and has failed as well as failed UI. No repairs are to be done at this time. No water leaks present at time of service.

Near Morning Moon Cir, Austin, TX 78732
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite to install new ice bin along with LH/RH tracks from prior visit’s diagnosis. Removed and replaced all parts. Reassembled. Ice bin now sits well to new tracks. No other issues found. All water connections were dry at time of service.

Near Olive Ln, Harker Heights, TX 76548
James C.

James C.

OVEN JENN-AIR JJW3830DP02 Arrived on site and installed new appliance managers. Tested operation and found unit working properly. Job complete

Near Adams Landing, Kingsland, TX 78639
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace control for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Bonnie Brae St, Austin, TX 78753
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and found unit cooling at 45 in fridge and 22 in freezer. Advised that sealed system would be repaired after speaking with CS and also advised that due to no deli UI lights harness would be replaced. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W11170612 (SIDE ADAPTER HARNESS) and 1 WPW10143759 (dryer)

Near W 9th St, Austin, TX 78703
James C.

James C.

WASHER WHIRLPOOL WTW8000BW0 Arrived on site and tested operation. I found no faults in memory. I found valves humming at start of test and found the shut off valves at wall closed. Turned water on and u it filled properly. Placed unit into normal cycle to test operation and found unit functioning properly. Instructed customer of findings. Job complete

Near Threadgill Ranch Rd, Burnet, TX 78611
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and found no power on display. Inspected connections at terminal block and found connector has failed. Replaced both wire nuts and power has returned, ran a diagnostic cycle to confirm all functions are operating properly. No water leaks from connections at time of service, job complete"

Near Wind Chime Way, New Braunfels, TX 78130
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS1 "arrived on site to install previously diagnosed and ordered parts. Due to the abundance of a mold substance all inside the unit and the bad dispenser door gasket, I removed and replaced the dispenser, the vent, door gasket, and lower ad middle rack spray arms. Placed the unit in diagnostics and tested and it operated as designed showing no error codes. Advised the customer of my repairs and made recommendations for cleaning the unit and to run some cleaner through the disposal as well. No water leaks observed during service, job completed."

Near Harvest Bend Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KUDS03FTPA0 "Arrived on site for customer complaint of unit leaking and door falling down, found multiple leaks, one coming from motor, and one coming from water valve, and found link was needed I replaced all parts unit tested good.

Near Bluebonnet Dr E, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found freezer at 45 and fresh food at 54. Compressor would not start in test 4. I found inverter has failed. Installed new inverter and tested for proper cooling. Unit tests good. Job complete

Near Pine Ln, Cottonwood Shores, TX 78657
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Arrived on job to replace freezer door. After replacement test operation. No leaks detected at time of service

Near Tamworth Ave, Austin, TX 78745
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on job for complaints of leaking. Found the drain blocked. Removed blockage and test flow. No additional leaks detected.

Near High Canyon Pass, Bee Cave, TX 78738
Paul R.

Paul R.

DRYER WHIRLPOOL WED8540FW2 "(DZ) Arrived on site for dryer not heating or engaging. Performed diagnostics and found error codes F4E4 L2 voltage, F4E3 Restricted airflow. Gained access to unit and found thermal fuse open. Replaced thermal fuse and retested. All is now working as designed. Advised customer on having dryer ducting cleaned out and regularly cleaning lint as well. Call complete."

Near Silver Lace Ln, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the FC=4 degrees and RC=39 degrees. Tested the ice maker with my jumper wire from points T-H and the unit harvested, but never dispensed water. I tested the water valve through points V-L and the IM dispensed water. I removed and replaced the ice maker and as soon as I plugged it in, it began to harvest and dispensed water into the tray. No water leaks observed during service, job completed."

Near Balcones Club Dr, Austin, TX 78750
James C.

James C.

WASHER MAYTAG MVWX655DW1 "Arrived on site and tested operation. I found lid lock fault and lid is not closing evenly. I found top not sitting square to cabinet and lid is separating. Unit will need new lot, latch, cabinet and sound pads to repair. Office to schedule return visit for 2 hours; ordrng 1 CNOTE (2 HOURS) and 1 W10676680 (cabinet) and 3 W10834527 (ABSORBER)s and 1 W11117421 (lid) and 1 W11307244 (LATCH) and 3 WP8564458 (absorber)s and 2 WPW10078270 (screw)s and 1 WPW10612925 (nameplate)"

Near E Granitecastle Dr, Granite Shoals, TX 78654
James C.

James C.

DRYER MAYTAG MED5630HC0 Arrived on site and installed new blower wheel. Tested operation and found unit working properly. Job complete

Near Fox Cir, Burnet, TX 78611
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace adjusters, control, and clip. After replacing all parts, unit tested good."

Near Lonely Pine Cove, Driftwood, TX 78619
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for only dispensing crushed ice . Found ice bucket malfunction . Replaced bucket and all checked normal . Dispensing both crushed and cubes . No water leaks detected at time of service . Job complete .

Near Antioch Ave, Pflugerville, TX 78660
Paul R.

Paul R.

RANGE WHIRLPOOL WFE320M0ES1 "(DZ) Arrived on site to install previously diagnosed parts. Installed front left and right burners, and rear left burner. Retested burners. All is working as designed.

Near Gabriel Mills Dr, Round Rock, TX 78664
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH78019HZ0 "(DZ) Arrived on site to diagnose a microwave that was not heating. Verified unit was getting power. Removed unit from cabinet and removed skin. Tested capacitor and found proper capacitance. When testing Mag found the wire terminals were loose and almost came off just by touching them, creating a bad mag connection. Unplugged terminals and retightened them. Reattached and found the connection much stronger. Reassembled and tested and found mag now turning on and heating. All is working as designed at this time."

Near Scofield Farms Dr, Austin, TX 78727
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator with the FC icing up badly again. I found the entire side of the FC from front to back and top to bottom covered in ice. The entire left side of the door was not sealing and was gapped. I removed all of the ice. I found the door closing properly and the door gasket contacting the chassis all the way around. I found the chassis to liner sealed. I suspect a warm air leak in the door due to the door liner being loose in a spot. The door needs to be replaced.

Near Verona Pl, , TX 78634
Al R.

Al R.

COOKTOP KITCHENAID KCGS950ESS02 Arrived to inspect front right burner not sparking.Confirmed the complaint and removed and replaced the cap kit.Tested the unit and unit tested as designed.Job complete

Near Whitehurst Cove, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER MAYTAG MHW8000AG0 Arrived on site for washer water in gasket. Tested and inspected unit and found clogged drain holes. Cleaned out and tested. Found issues with pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Prairie Hen Ln, Austin, TX 78758
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Arrived on site for customer complaint of unit having frost on freezer tracks, I found unit not sealing on top. I adjusted tracks and raised the freezer door, unit tested good."

Near Sundance Ridge Dr, Dripping Springs, TX 78620
Al R.

Al R.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher with moisture buildup on upper left side of unit by control.Make sure the door is sealing with the cabinet. This is usually caused by install issues.Uninstall and test unit then reinstall.Called Whirlpool Tech line and spoke with SCOTT.SR# 7725902048I uninstalled the unit from counter and adjusted the leveling feet.I noticed the customer has an eighth of an inch drop from the tile to the floor underneath contributing to the unbalanced unit.I left the dishwasher out and ran diagnostics test mode and unit did not leak.Customer will seek help for the floor repair, so unit fits in and works without leaking on the left side.Job complete."

Near E Piper Sonoma Ct, Round Rock, TX 78665
Andy  B.

Andy B.

DRYER MAYTAG MED8200FW2 Arrived on site for dryer still making noise. Found housing and exhaust pipe rattling. Made adjustments and added padding with no improvement. Ordering parts ordrng 1 WPW10211911 (HOUSING ) and 1 WPW10342188 (PIPE)

Near La Canada Way, , TX 78669
Clif L.

Clif L.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with a dented panel. Found control panel dented on upper left-hand side. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Arabian Colt Dr, Georgetown, TX 78626
Wesley P.

Wesley P.

DRYER MAYTAG MED3500FW1 Arrived onnsite and found some noise during cycling. Found noises within normal range. Rotation thud of drum once per rotwtion and some metal frame friction noise. Unit appears to have been dropped on front left corner. All else checks good. Used pads to reduce noise.

Near Chelsea Ln, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for unit that has warm sides. Found excessive heat coming from compressor, removed panel and found condenser motor not running, found voltage. Replaced fan and tested good. Advised cust to leave unplugged for a few hours to cool off"

Near E 17th St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US6DS00 arrived on site to test unit for left front burner not igniting. Test unit and found broken ignitor. Will only need one ignitor ordering 2 to make sure we order the correct one. ; ordrng 1 W10852959 (IGNITOR ) and 1 W11220380 (IGNITOR )

Near Vicenza Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site to test unit for light not coming on. Test unit and found bad light bulb. Replaced lightbulb with customers light bulb they had and light bulb burned out right away. Test unit and found shorted socket and control board. Replaced light bulb socket and board test unit and unit test god job complete.

Near Nandi St, Manchaca, TX 78652
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW0 Arrived on site and found unit operating as designed. Cleared errors of off balance load and recalibrated unit. All checks good. advised customer on use and care.

Near Hillside N, Austin, TX 78736
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KSSO48QTX00 Customer informed me that she has water dripping out of the door. I went by to secure the ice dispenser door with foil tape. We will replace that door and the motor.; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)

Near Marshall Ct, Georgetown, TX 78628
Dona W.

Dona W.

COOKTOP JENN-AIR JIC4430XS "Arrived on site for cracked cooktop, found customer had set a small bowl on the edge and it chipped a small piece off, then cracked all the way to back.

Near Cutlass, Lakeway, TX 78734
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found faulty thermistor and control. Removed and replaced thermistor and control. Unit is performing as designed. No leaks detected, at time of service."

Near Reeders Dr, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for cooling issue and no water dispensing. Found with filter removed water would dispense,diagnosed faulty housing. Replaced filter housing tested water dispenser working. Defrosted evaporator and replaced thermistor per prev tech diagnosis,powered unit on checked air flow to fresh food good."

Near Huber Rd, Seguin, TX 78155
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site for unit not closing door. Found upkeeps rack adjuster broken also found unit leaning forward. Corrected position and will need adjusters to complete repair Adjuster ordrng 2 WPW10546503 (adjuster)s

Near Barton Point Dr, Austin, TX 78733
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onsite for customer complaint of French door refrigerator not dispensing water. Found water valve not opening. Removed and replaced dual valve in RC section. Reassembled and tested water. Water now dispenses as designed. No other issues found. All water connections were dry at time of service.

Near Cozy Creek Dr, Temple, TX 76502
Joseph C.

Joseph C.

WASHER GE GTW460ASJ0WW "Arrived on site for “loud noise during spin cycle” complaint. Per my previous diagnosis, removed and replaced auger and agitator plate. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Thome Valley Dr, Del Valle, TX 78617
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB855DC3 Arrived on job for complaints of noise. Found suspension weak tub movement causing noise. Order basket too out of round. ; ordrng 1 W10811960 (spin basket) and 1 W11130356 (suspension)

Near Orchard Hill Dr, Austin, TX 78739
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and restored existing gasket to repair air gap. Unit is now operating as designed.

Near Fitzhugh Rd, Austin, TX 78736
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for slushy ice then no ice. Ran diagnostics found weak water flow to reservoir,valve extremely hot, tested compressor found compressor would power on then shut itself off. Installed new water valve good pressure diagnosed unit will need compressor assembly job will need 2HRS ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10783194 (OVERLOAD) and 1 W10843121 (DRIER) and 1 WP2217224 (RELAY) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR )"

Near Musket Rim St, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to test unit for not surface light on. Test unit and found bad elements. Will order new element W10823729 and W11171119 and W11047722. Customer will call to reschedule reschedule ; ordrng 1 W10823729 (LEFT FRONT ELEMENT ) and 1 W11047722 (RIGHT FRONT) and 1 W11171119 (LEFT REAR/RIGHT REAR )

Near Violet Ln, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 (DZ) Arrived on site to install previously diagnosed parts. Found top RC lights and freezer light shut off with doors open. Replaced Freezer led light due to its location on the light chain and found all lights are now working . All items working as designed. Call complete.

Near Lorraine Cove, Round Rock, TX 78665
Dona W.

Dona W.

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site for oven not reaching correct temp. Found when unit set to 350 or 450 would only go to 325 or 425 on interface. Found units WiFi on and remote enabled. Customer does not use these. Turned both off set time and date afterwards checked temps and found preheating correctly at both temps. All operations check good.

Near Auger Ln, Spicewood, TX 78669
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher tripping breaker. Upon further inspection, i found that the unit is plugged into a GFCI outlet and has a GFCI breaker. Advised customer that whirlpool does not approve of the GFCI outlet/breaker. Found when plugging the unit into the outlet it trips the breaker ad even switching to a different outlet, it still tripped the breaker. I removed the junction box cover and found that whoever installed the unit, connected the ground and neutral to the power source neutral. I re-wired the unit and retested and it operated as designed. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Lambert St, Andice, TX 78628
Dona W.

Dona W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice production, found ice was producing but housing cracked causing water to go out of icemaker and into bin not allowing it to turn motor and not make full ice. Replaced icemaker, verified unit called for water. All connections dry. Water dispensing and dispenser motor working."

Near Old Spicewood Rd, Spicewood, TX 78669
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GW0 Arrived to inspect LF error.Ran diagnostics test mode and confirmed the complaint.Removed and replaced the housing.Calibrated the unit and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Deer Creek Rd, Troy, TX 76579
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW0 Arrived on site for long dry times . Found air restriction with vent test kit . Also found wet lint in exhaust tube . Removed lint . Recommended having vent to outside cleaned . Job complete.

Near Carlisle Castle Ct, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site for vent cover coming down. Inspected unit and found left clip broken. Replaced both clips and tested operation. All tested good.

Near Sunset Vista Dr, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with a burner that was not sitting properly. Found drip pan not adjusted correctly. Reset drip pan to correct position. Tested unit and found all is functioning properly at this time.

Near Zachary Taylor St, Manor, TX 78653
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven error code. Upon further inspection, the customer advised that when they press t(e light button to turn the light on the unit display will shut off and show a picture of a plug with a red line through it and restart ad they have to reprogram the unit. Customer also advised that the builder is having an electrician scheduled to look at the breaker due to other breaker issues in the neighborhood. I placed the unit in diagnostics and checked error codes and found none. I tested the unit on Bake @350 degrees ad the unit heated as designed. Customer advised that they have been using the unit with no problems other than the unit rebooting itself and having to reprogram it. I advised the customer that due to the area issue with the breakers, once the electrician determines if their breaker is bad or not and if the unit continues to reboot itself to call and schedule a service call to inspect the unit further. No mechanical issu

Near Humble Live Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to test unit for not drying. Tested unit and found heating element working. Advised customer to use jet dry to help the unit to dry better. Job complete

Near Clarion Dr, Austin, TX 78749
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for light not working in microwave. The information provided was for an over the range microwave. However this customer has a built-in oven microwave combination. This bulb is the bulb in the microwave and the microwave has to be removed from the wall to do the repair.; ordrng 1 2HOURJOB and 1 W10886919 (lmp-basles) and 1 W11110951 (cntrl-elec) and 1 W11261167 (CONTROL) and 1 WPW10490593 (housng-lmp)

Near Calhoun Ln, Georgetown, TX 78633
Dona W.

Dona W.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dripping underneath, ran unit for 30 minutes and was not able to duplicate any water leakage. Reseated seal as it was not fully inserted and could have been cause of drips. All water connections dry unit is running to mfg spec."

Near Cargill Dr, Briarcliff, TX 78669
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Refrigerator was running and not cooling at all in either section. Compressor is running. Evacuated system and there was refrigerant in the system. Replaced compressor, uv drier and access valve. Charged with 5 oz of R134A. Unit began cooling. Ending pressures 140 psi high and -2 psi low. Job complete"

Near Blazing Star Trail, Cedar Park, TX 78613
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0AS05 Arrived to inspect wall oven with a blown broil element.Removed and replaced the broil element.Tested the unit and noticed the oven broil wasn’t turning on.Customer will need a new control.Ordering control .; ordrng 1 W10839510 (CONTROL )

Near Oak Meadow Trail, McGregor, TX 76657
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to seal freezer door gasket. Used silicone and sealed door gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Hibbs Ln, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site for customer complaint of frost build up inside bottom of freezer section, found unit was sealing good, instructed customer to defrost unit for 48 hours and if problem continues recommend replacing door."

Near Flagstone, Fischer, TX 78623
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris in drain pump. Removed drain pump and cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Coyote Call Way, Austin, TX 78725
Tyler B.

Tyler B.

FREEZER WHIRLPOOL WRS588FIHV00 Arrived onsite for unit with cooling fluctuations. Ran diagnostics and found no error. Found evap clear. Set the unit to 8hr defrost and tested good.

Near Moon River Rd, Austin, TX 78746
Robert J.

Robert J.

DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of not starting. Found terminal block damaged. ; ordrng 1 279320 (terminal block)

Near Springtown Way, San Marcos, TX 78666
Lou S.

Lou S.

DRYER WHIRLPOOL WED5620HW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to vibrate badly. I removed the front panel and drum and found where the blower housing and collar assembly were vibrating against each other. I adjusted the collar and added some noise reducer/sealant in between the collar and housing. Also added sealant/noise reducer to the exhaust pipe at the blower housing and at the back of the exhaust pipe where it meets the back panel and duct collar. Reassembled the unit and retested and the unit is much quieter. I advised the customer of my findings and repairs. No lint observed during service, job completed."

Near Lambert St, Andice, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE745H0FS0 Arrived on site to test unit for bake not working unit not getting hot. Test unit and found loose connection at bake element. Secured connection test unit and unit test good

Near Austin, TX 78748
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 "arrived on site to inspect refrigerator noises. Upon further inspection, as soon as I walked into the home, I could hear the unit making the noise. I found the unit not leveled and the condenser coil was vibrating on the bracket under it. I adjusted the coil and placed a noise reducer in between the bracket and coil at the front of the unit and at the back near the compressor. Placed the unit in diagnostics and tested and the unit showed no error codes and operated as designed. No water leaks observed during service, job completed."

Near Alpine St, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of not finishing cycle. Found the cold water supply too low. Customer will call plumbing to correct. No leaks detected at time of service.

Near Mary Max Cir, San Marcos, TX 78666
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven controls not responding . Found UI would not respond to touch commands . Replaced UI ,ran diagnostics all checked normal . Preheated and shut off . Job complete ."

Near Tree Swallow Way, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIS27CXMS0 Install facia heater kit to remove condensation in fresh food section at icemaker compartment and ice bin. All water connections were dry.

Near Hidden Springs Trail, Georgetown, TX 78633
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site for customer complaint of unit not responding to touch, found faulty console, I replaced console, unit tested good."

Near Ranch Rd 1323, Johnson City, TX 78636
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found I was unable to enter diagnostics. Also found water tube heater wires broken. Ordering needed part. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11039890 (CONTROL )

Near Patagonia Pass, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on airflow through unit and conditions which items may freeze. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.

Near Stacey Cove, Georgetown, TX 78628
Clif L.

Clif L.

WASHER LG WM2016CW Arrived on site to replace main control for washer. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Brookhollow Terrace, Georgetown, TX 78626
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,found panel dented . replaced draw panel. No other issues found . Job complete"

Near Camino Vaquero Pkwy, Austin, TX 78747
Clif L.

Clif L.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose an oven that has no display. Found touchscreen on console not operating properly. Replaced console and tested unit. Found all is functioning properly at this time.

Near Boyle Dr, Austin, TX 78724
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF550SAHS Ordering correct panel,Nonwater leaks detected at time of service . .; ordrng 1 W11230548 (DOOR PANEL SS )

Near Camino Vaquero Pkwy, Austin, TX 78747
Al R.

Al R.

VENTHOOD KITCHENAID KXU2836YSS0 Arrived to inspect vent hood fan buttons struck.Confirmed the complaint and photographed the unit.Unit will need to be uninstalled for any work to be preformed.Customer will try to coordinate a time and date for unit to be uninstalled.Customer will be out of town for next 3 weeks and will call back to reschedule.; saved tckt

Near Mt Rockwood Cir, Waco, TX 76710
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that has an icemaker that is leaking. Found icemaker slightly overfilling. Adjusted fill settings on icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Navarre Terrace, Pflugerville, TX 78660
Dona W.

Dona W.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site to replace spin basket for off balance, found basket is seized to gearcase will need gearcase replaced as well to remove basket. All water connections dry. ; ordrng 1 W10811956 (GEARCASE)"

Near Briarcliff Dr, Spicewood, TX 78669
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for unit not cooling. Upon arrival unit was working as designed with no iced up evaps. Customer stated unit would randomly get warm. Ice would melt, spoil milk etc . Ran diagnostics and found no errors. Checked control version and found unit to have old version controls. Replaced controls and tested all functions and tested good."

Near Urbano Bnd, Round Rock, TX 78665
James C.

James C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and removed agitator. Once removed I found the screws that retain the hub are stripped out and can not be removed. Unit will need new basket as well to repair. ; ordrng 1 W10752719 (basket) and 6 WP8533953 (screw)s

Near Mountain Top Cir, Jonestown, TX 78645
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and installed the new top on washer. All checks good.

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of no lights in both compartments, found freezer module to have failed, I replaced with correct part number module, unit tested good.

Near Razzmatazz Trail, Buda, TX 78610
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7320YW0 (DZ) Arrived on site to install previously diagnostics parts. Installed new tub hub and cleaned shaft thoroughly. Tested unit after install and verified that it is now agitating and spinning. No water leaks found at time of service. Call complete.

Near Winding Shore Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer not operating. Found that unit was actually in demo mode. Took unit out of demo mode and tested. Found unit is not filling with water. Removed top panel And and checked voltage at valve and found valve is getting 120 volts. Found water valve is bad. Also found failed sensor. Removed failed sensor and will order valve. Office to schedule, 2 man job. No water leaks present at time of service. ; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR) and 1 W11044834 (VALVE )"

Near Hudson Bend Rd, Austin, TX 78734
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, the customer advised that she noticed the detergent pod not dissolving all the time and the unit not heating. Placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. During testing the motor stopped in the middle of the test cycle and did not come back on. The drain pump and element operated as designed. I advised the customer of my findings and am ordering the element and CNOTE-LSO PER CUSTOMER REQUEST and will return with the sump/motor assembly No water leaks observed during service.; ordrng 1 W10518394 (heater)"

Near N Canoa Hills Trail, Austin, TX 78717
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE254ESS0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit began to operate as designed, but I found that the diverter gasket is leaking underneath. I removed and replaced the sump/motor assembly and retested and unit operated as designed with no water leaks observed at the end of service. Job completed."

Near Asmara Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRFC704FSS01 Arrived on job for complaints of leaks. Found drain in refrigerator blocked. Removed blockage and test.

Near Woodside Terrace, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 (DZ) Arrived on site to diagnose ice maker not making ice. Performed diagnostics and found error for motor lost position. Cycled and tested and motor still not returning to home position. Ice maker needs to be replaced Call complete.

Near Frostwood Trail, Austin, TX 78729
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for unit that has a failing display. Check unit and found that some of the numbers will not display therefore the oven cannot be set properly. Replace control and all operations are now normal

Near Crown Anchor Bend, Georgetown, TX 78633
Al R.

Al R.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived to inspect gas range with igniting issues.Confirmed the complaint and removed and replaced the burner head.Tested unit and unit tested as designed.Job complete

Near Sea Ash Cir, Round Rock, TX 78681
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL G9CE3675XS01 Arrived on site and found customer is experiencing cooktop turning on when not in use and randomly turning off when in use. Could not duplicate during diagnosis but spoke with tech line and they recommended replacing control board and user interface. Replaced both no further repair is needed at this time. Control board and control panel represent all internal parts 7725913258

Near Copper Valley, New Braunfels, TX 78132
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer not operating. Upon further inspection, the customer advised that the unit will power up, but won’t start. She demonstrated and I found that they were not holding the start button long enough. I advised to hold the button until they heard the bell. I placed the unit in diagnostics and tested. Unit operated as designed. I manually tested the spin and it operated as designed. No water leaks observed during service, job completed."

Near Boerne Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MSD2572VEB01 Arrived on site for to install previous diagnosed part. Found wrong hinge on hand. Inspected unit and found top hinges are backwards. Corrected hinges and tested door operation and found working as designed. ; ordrng 1 SEENOTE (SEE NOTE)

Near Addie Ln, Georgetown, TX 78628
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Arrived on site for “damaged right fresh foods door” complaint. Per previous diagnosis, removed and replaced right fresh foods door. Unit is performing as designed. No leaks detected, at time of service."

Near Comal St, Austin, TX 78702
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Arrived on site for “damaged left fresh foods door” complaint. Did find left fresh foods door with damage to lower left skin. Ordering new left fresh foods door. Office to set return schedule,. No leaks detected, at time of service.; ordrng 1 W10919641 (dor-fip (LEFT))"

Near Comal St, Austin, TX 78702
Dona W.

Dona W.

REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for refrigerator not cooling, replaced thermistor and evap motor and cover. Verified temps were dropping. Operations check good. Let customer know unit could take 24 to 48 hours to cool. all water connections dry."

Near Audane Dr, Austin, TX 78727
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site to replace control board. Replaced control board. Tested oven, oven tested to 350 degrees. Job complete."

Near W 37th St, Austin, TX 78705
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for greasing railed and sealing drain. Sealed and greased railed and tetsed goo.s unit still have intermittent water dispenser issues. Removed and reinstalled filter and worked again, 20 mins later stoped, removed filter again and worked, unit will need housing and possible valve to complete repair ; ordrng 1 W10906054 (housing) and 1 W11194380 (valve)"

Near Goeth Cir, Austin, TX 78746
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived onnsite and found frozen fresh food Evap. Also found floor model misalignment to fresh food doors that could not be corrected. Attempted to alleviate customer will do 3 day defrost. No further service requested at this time.

Near Ann Arbor Ave, Austin, TX 78704
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found vent to apartment blocked. Customer will hav maintenance clean vent.

Near S MoPac Expy, Austin, TX 78749
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of RC liner cracking, and slow ice production, found ice door was leaking warm air into ice compartment and RC liner cracked. Ordering ice door and liner repair kit. ; ordrng 1 8201700 (repair kit) and 1 W11176526 (ICE DOOR)"

Near John Price, Blanco, TX 78606
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 arrived onnsite and found unit in demo mode. Called techline for assistance. Was helped by Ed. All checks good, unit is now operating as designed."

Near Newning Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,installed new fan motor assembly, secured thermistor to correct location on suction line using foil tape and a zip tie,secured original cover with 4 screws,2 on top and 2 in the middle section.used 1 W11087438 (FAN MOTORR) from stock"

Near Tobin Dr, Buda, TX 78610
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on job for complaints of no light underneath. Found no 120v to socket., replaced control and test. Operation normal."

Near Guemal Rd, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for customer complaint of unit not cooling in both sections, found fans and compressor running, found no frost on either evaporator, found sealed system leak. Ordering compressor, evaporators, valve, access valve, filter drier, and condenser. ; ordrng 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10155907 (compressor) and 1 W10248589 (evaporator) and 1 W10627646 (condenser) and 1 W10630535 (evaporator) and 1 WPW10143759 (dryer)"

Near Woodcreek Ranch Rd, Wimberley, TX 78676
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to replace previously ordered parts. Replaced evaporator, filter dryer, process stub, RC wiring harness, door and control kit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Near Ronchamps Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for customer complaint of FC section not cooling on French door dual evaporator refrigerator. Found RC section cooling but set at lowest setting of 33F on UI. Ran test 4 and found Freon not flowing on FC evaporator. Possibly from factory, unit was not charged with right amount of refrigerant. Advised customer that sealed system need to be evacuated, process stub and dye drier added to allow proper amount of Freon to be added and to find form leaks All water connections were dry at time of service."

Near Creekview Dr, Salado, TX 76571
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site. Tested unit for oven light not coming on. Test unit found bad control board, replaced control board & tested for oven light turning off & on. Job complete"

Near Falconer Way, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no ice. Found frozen fill tube,defrosted fill tube,replaced icemaker and valve tested icemaker unit working as designed."

Near Crescendo Ln, Austin, TX 78747
Clif L.

Clif L.

DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found motor and blower assembly vibrating and sound insulator pads will need to be applied to unit to correct issue. ordrng 6 W11113654 (pad)s

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

FREEZER WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=40 degrees (setting of 34) & FC=22 degrees (setting of -1). I removed the FC Evap cover and found a large amount of ice built up across the top of the evaporator and the Evap fan was rubbing against the ice. Also, the evaporator frost pattern only covered the top front two coils. Also found that the FC door is shifted to the left approximately 1/4 inch. I attempted to adjust the rails/brackets but nothing changed. Also found that the FC light was bad. I am ordering the compressor, dryer, access valve, both FC door brackets/rails, FC evaporator, RC evaporator, FC light module, and CNOTE-3 HR JOB. Office to schedule return service. I used my steamer to clear the ice on the evaporator to hold the customer over until the unit could be repaired. No water leaks observed during service.; ordrng 1 8201675 (compressor) and 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (ACCESS

Near Leander, TX 78641

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