We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78664
Kimo
Job Details: 03/07/2023
Arrived onsite to install previously diagnosed parts. Upon doing so I found that the unit still would not latch. I performed a calibration and then a diag test and found unit operating as designed. I the ran a normal wash cycle and found that the the unit was operating as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Austin, TX 78731
Vincent
Job Details: 03/07/2023
"Arrived on site for range, inspected unit and work area. Installed new convection fan and tested. Unit is now operating as designed. Job completed. No leaks where observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78728
Vincent
Job Details: 03/07/2023
Arrived on site for refrigerator. Inspected unit and work area. Installed new harness with heater and tested. Unit is operating as designed. No leaks where observed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
Vincent
Job Details: 03/07/2023
Arrived on site to install Washplate. Installed parts and leveled unit. Ran a diagnostic cycle and unit passed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78728
Vincent
Job Details: 03/07/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer moving around. I made adjustments to legs and the shocks. I leveled the legs, adjusted and secured the shocks. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Austin, TX 78721
Wesley
Job Details: 03/07/2023
Arrived onsite and spoke with foreman regarding tripping refrigerator and determined it was important to use a factory compatible non gfci breaker for the refrigerator circuit. Foreman will test with stronger breaker to determine if there is a failed refrigerator component.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, TX 78721
Wesley
Job Details: 03/07/2023
Arrived onsite and found unit with an overflow switch tripped due to the lower spray arm manifold having dislodged and causing wave leak. Repaired. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near New Braunfels, TX 78130
Leonardo
Job Details: 03/07/2023
Arrived on site to test unit for oven door not closing all the way. Test unit and found door not sitting correctly on hinge receivers. Secured door correctly test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Manor, TX 78653
Matthew
Job Details: 03/06/2023
Arrived onsite for range oven not heating and smelling gas when in use. Inspected unit and tested verified proper ignition and burner tube flow. Burner was functioning and blue flame throughout. Unit heated to 350 degrees and cycling properly. Each ignition energizing properly and no hesitation. Through testing did not get excessive gas odors. Could not duplicate any issues. Unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hutto, TX 78634
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a dishwasher that is not cycling properly. Found tub dented causing unit to leak onto circ pump motor. Due to nature of repairs needed and age of unit customer wants to talk to whirlpool prior to any repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Kyle, TX 78640
Andrew
Job Details: 03/06/2023
Arrived on site to test unit for not cooling. Found run cap and start device had vibrated itself off. Secured run cap and start device and secured with retention clip. Compressor running and pulling .9amps. Condenser and evap motor working as designed.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78719
Scott
Job Details: 03/06/2023
Arrived on site for dryer not running . Found checking power at terminal block that outlet is dropping a leg . Advised customer to look at outlet or breaker . No lint build up at time of service. Job complete .
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, TX 78737
Kevin
Job Details: 03/06/2023
"Arrived on site and replaced control panel diagnosed on previous visit in November
We serviced a
WHIRLPOOL COOKTOP
Model KICU569XSS00
Near Austin, TX 78737
Kevin
Job Details: 03/06/2023
"Arrived on site and replaced both modules diagnosed on previous visit, cooktop will now power up and after setting model version confirmed all elements are heating properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model wdt750sahz0
Near Austin, TX 78737
Kevin
Job Details: 03/06/2023
Arrived on site and inspected dishwasher and found a piece of porcelain stuck in drain hose catch valve keeping water from draining. After removing porcelain dishwasher will drain properly
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS7
Near Dripping Springs, TX 78620
Kevin
Job Details: 03/06/2023
"Arrived on site and inspected dishwasher and found, Wash motor has failed,After replacement started dishwasher on a normal cycle and it is working properly, job complete
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Dripping Springs, TX 78620
Kevin
Job Details: 03/06/2023
"Arrived on site and inspected washer and found gear case is leaking oil. Customer will contact office if they wish to continue, job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, TX 78645
Maurice R
Job Details: 03/06/2023
"Arrived on site for water and ice not working. On inspection found the water reservoir frozen, I defrosted the reservoir and tested the water. The water was working after the defrost, I add the sealer gum around the evap cover and reassemble the unit. No water leaks detected during service
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on test unit for not opening after cycle completed, replaced previously diagnose control and pressure switch, customer accepted replaced parts and tested unit, all components are working properly
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Horseshoe Bay, TX 78657
Lou
Job Details: 03/06/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=49 degrees & FC=31 degrees. I checked the compressor and is was very hot to touch. I disassembled the FC section and removed the evap cover and found no frost pattern on the evaporator and found a ball of ice in the upper left corner on the cap/suction tubes (photos). Also found a small amount of dye on the evaporator at the cap tube/suction tube area (photo). Also found both RC door gaskets badly torn. No water leaks observed during service, job completed."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waco, TX 76704
Jonathan M
Job Details: 03/06/2023
"Arrived on site for a washing machine that is not getting past the sensing portion of the cycle. Inspected unit and work area. Did confirm the customers complaint and found that whe the unit would start to spin, the lights on the control would flicker and then go out. Check voltage and polarity and found proper voltage and polarity to the unit. Took an amp draw off the unit when it was starting to go into spin and found it only pulling 7.1 A. Check the capacitor for proper resistance and found proper resistance. Checked voltage at the main control to the unit when the unit was agitating in spinning and found voltage drop coming into the control but the unit would stay on. Spoke to SW and was advised to go ahead and replace the control but that it sounded more like an electrical supply issue with the voltage dropping whenever the unit was attempting to agitate or spin. I explain to the customer that voltage should not drop when the unit is running. I replace the control and advise the customer if any other issues persist, to fix their electrical supply. Call complete."
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near McGregor, TX 76657
Jonathan M
Job Details: 03/06/2023
"Arrived on site for a cooktop that is flashing an F47 (power supply issue coming from the ACU) error code on the right two burners. Inspected unit and work area.
We serviced a
KENMORE DRYER
Model 110.646724
Near Jonesboro, TX 76538
Jonathan M
Job Details: 03/06/2023
"Arrived on site for a dryer that is taking multiple cycles to dry clothes. Inspected unit and work area. Customer advised that theyve noticed an airflow issue from within the unit because even after they pulled off the vent hose, there is very little airflow coming out of the dryer and the unit still heats and tumbles. Disassembled the unit and found a box cap, and a big lint ball stuck in the bottom of the blower wheel housing area. Removed all the obstructions and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
LG WASHER
Model WT5270CW
Near Austin, TX 78731
Wesley
Job Details: 03/06/2023
Arrived onsite and found unit with evidence of a leak. Determined after testing with back cover off that the only leak was from the connection from the hose to the valve hot water side. Cleaned and tightened water connections. Tested unit. Unit is now operating leak free at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78731
Wesley
Job Details: 03/06/2023
Arrived onsite and replaced valve and cleared small frozen blockage from the icemaker fill. Advised customer on repair
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Moody, TX 76557
Jonathan M
Job Details: 03/06/2023
"Arrived on site for a wall oven microwave combo that is resetting itself and showing a power outage every 30 minutes. Inspected unit and work area. Customer advised they can clear the code and be able to use the machine but if it does it in the middle of a cooking cycle, the unit will turn itself off. They did advise that the light does come on when they open the door. Ran the unit through diagnostics and found an F6 E0 (oven user interface lost connection) error code. Tested continuity on the wire harness between the control and the user interface and found proper continuity. Per the tech sheet, advise the customer of the issue would most likely be with their user interface but did explain that their control may be causing the problem. The customer is aware that if the control is needed, that would be an additional fee. Replaced the User Interface control panel and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS01
Near Austin, TX 78734
Leonardo
Job Details: 03/06/2023
Arrived on site to replace cover and sroings. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Austin, TX 78738
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for not drying. Test unit and found unit actually not washing. Heating element working but unit not spraying any water. Will need new sump and motor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
Arrived on site for no ice. Found warped icemaker tray replaced icemaker assembly ran diagnostics ran icemaker harvest passed ran fill test passed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS02
Near Lakeway, TX 78738
Luis
Job Details: 03/06/2023
"Arrived on site for water leaking. Found frozen drain,cleared ice from drain checked water flow through drain water draining correctly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78738
Kevin
Job Details: 03/06/2023
"Arrived on site and inspected washer and found hub is wallowed out, gear case is leaking oil, attempted to remove wash plate and it is seized
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Buda, TX 78610
Andrew
Job Details: 03/06/2023
"Arrived on site to test unit for loud squeaking noise. Found roller wheel was damaged. Replaced wheels, idler and belt supplied with repair kit. Unit now working as designed.
We serviced a
GE WASHER
Model GTUP240EM6WW
Near Round Rock, TX 78681
Paul
Job Details: 03/06/2023
Arrived onsite for a washer not filling with cold water. I checked stored error codes and found none. I found 123VAC to the cold valve and it was not opening. I replaced the fill valve and tested the machine. All is working as designed and there were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Austin, TX 78750
Vincent
Job Details: 03/06/2023
"Arrived on site to inspect microwave, inspect the unit and work area. Customer had microwave on countertop because took it down. Tested unit and found there was no power to the control. Disassembled unit install new control and new filter control. Tested unit and found that operating as designed. Job completed."
We serviced a
GE DISHWASHER
Model GHDT168V55SS
Near Round Rock, TX 78681
Vincent
Job Details: 03/06/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not draining all the way. Tested unit and found the filters clogged up. Used shop vac to clean out the drain and found a straw and had tie stuck and rust from racks. Advised customer that it would be best if they replaced unit with a new one due to the stuff I found.
We serviced a
WHIRLPOOL WASHER
Model WTW8700EC0
Near West Lake Hills, TX 78746
Scott
Job Details: 03/06/2023
"Arrived on site for washer not washing properly . Found slider collier out on position ,wash plate stripped out and oil on stator and coming up from shaft .
We serviced a
KITCHENAID MICROWAVE
Model kbms1454sss1
Near Austin, TX 78731
Wesley
Job Details: 03/06/2023
"Arrived onsite and found unit had shorted fuse. Uninstalled and disassembled to isolate issue and determined hi voltage circuit at fault. Tested and found shorted capacitor. Completed repair and tested. Unit is now operating as designed. Advised customer on repair. All checks good
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW
Near Austin, TX 78703
Matthew
Job Details: 03/06/2023
"Arrived onsite for washer with error codes and not draining properly. Upon arrival inspected unit. Ran diagnostics and found stored error code 9/1, 4/0, 0/1, 5/2: also found small leak coming from door having caused base board damage on left side, took pic. Disassembled and inspected. Manually drained water. Found drain pump clogged. Removed debris and cleaned. Reassembled and tested. Unit is draining properly. Found that leak was caused by debris between door glass and seal. Cleaned for customer. Unit is now operating properly. No leaks present at this time. Job complete .
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Austin, TX 78704
Matthew
Job Details: 03/06/2023
"Arrived onsite for ice machine not making ice. Upon arrival inspected unit. Found valve struggling to provide water to unit. Replaced valve and tested. Still, adequate water not supplied. Tested supply line and found insufficient water flow. Job complete"
We serviced a
KENMORE REFRIGERATOR
Model 106.587228
Near Austin, TX 78748
Kevin
Job Details: 03/06/2023
"Arrived on site and inspected refrigerator and found water filter housing is leaking. After replacement new one is still leaking. Water filter is new. New housing is defective, customer will contact office if they wish to continue
We serviced a
JENN-AIR ICE MAKER
Model n/a
Near New Braunfels, TX 78132
Andrew
Job Details: 03/06/2023
"Arrived on site to test unit for low ice production. Found water barely pouring into water reservoir. Also found bin thermistor was disconnected. Secured connection and removed filter, water now filled properly. Advised customer new water filter is bad and needs replaced. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Burnet, TX 78611
Lou
Job Details: 03/06/2023
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, the customer advised the unit Mae ice for a brief period of time since the previous repair. I tested temps in the FC=9 degrees and RC=39 degrees. When I tested the temps in the RC section, I found ice built up on the ice bin door gasket, ice built up at the back of the ice box and moisture running down the ice bin door. I removed the ice box and found ice on the top section of the adaptor and found no gasket on the back wall where the ice box meets the back wall (photos). I removed the deli drawer and found water in the bottom of the RC section and ice beginning to build up on the RC evaporator. Found the RC evap drip pan badly warped causing water from the evap,defrost to collect on the left side of the pan and eventually freezing up. I placed the unit in diagnostics and tested the fans and found the RC evap fan motor struggling to come on. Also found the UI digits fading and after cycling power to the unit, the deli control failed to come on. I advised the customer of the many repairs the unit needs and they advised that they would not put anymore money into the unit and would buy a new one. I advised my service manager (CS) of my findings. No repairs made at this time and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Hutto, TX 78634
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a refrigerator that was not cooling properly. Found fc door had not fully closed properly at some point causing ice buildup on evap. Unit is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJB00
Near Austin, TX 78756
Matthew
Job Details: 03/06/2023
"Arrived onsite to replace faulty compressor. Upon arrival inspected unit. Found unit plugged in and running. Opened doors and unit is cooling. Original complaint is not cooling in FF section. Compressor is running. Disassembled and aced evaporator compartment. Found good frost pattern. Took pics and sent to service management. Inspected ventilation and cleared styrofoam debris. Fridge section is cooling. If symptoms persist recommend returning with evaporator fan, control and thermistor. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near West, TX 76691
Jonathan M
Job Details: 03/06/2023
Arrived on site to install previously diagnose parts. Inspected unit and work area. Replaced the slider and gearcase and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Liberty Hill, TX 78642
David Z
Job Details: 03/06/2023
Arrived on site to install new ice door to resolve ice melting in bucket. Replaced ice door assembly and tested. Verified proper seal on new door. Repair completed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Georgetown, TX 78628
David Z
Job Details: 03/06/2023
"Arrived on site to diagnose dishwasher that is having issues pulling out the top rack. Examined unit and found top rack hard to move. Found the right front wheel was stuck above the track, and had been since delivery. Right front wheel was never actually seated in the track from factory. Reinstalled upper rack and tested. Verified all working as designed. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
Arrived on site for washer needing previously diagnosed control. Upon arrival reconfirmed issue and installed ACU. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
"Arrived on site for ice machine leaking. Upon arrival found unit uninstalled and sitting in middle of floor in vacant home. After inspection of all hoses and connectors I then installed unit and ran multiple tests. Found unit making ice and not leaking anywhere through bin, filter housing, valve hoses. Reassembled unit and insured it was installed correctly. Left unit in off mode upon completion since home hasnt been completed yet. No leaks during tests. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Belton, TX 76513
Gerry C
Job Details: 03/06/2023
4-3 and 7-1 stored in memory. I allowed the unit to go into test mode and it failed to run the circulation pump and voltage was present. I removed the sump and inspected and found the rotor had failed and cracked longitudinally causing the circulation pump to not operate. I removed and replaced the sump assembly and tested. All normal functions returned and the unit operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Temple, TX 76502
Gerry C
Job Details: 03/06/2023
"MED4500MW0 Arrived to inspect heating issue. Prior to my arrival, the customer had found and removed a large amount of debris from the venting system and the units operation resumed nearly normal operation. I found the venting required further adjustment and after performing, the unit heated and cycled within expected temperatures. Operational test good."
We serviced a
MAYTAG WASHER
Model WTW6120HW0
Near Leander, TX 78641
David Z
Job Details: 03/06/2023
"Arrived on site to diagnose washer that is making noise when running. On arrival, spoke with customer who advised me they have an extended warranty and this should be covered. Found wrong information entered in ticket. Customer needs to contact extended warranty to set up service. No work performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78717
Paul
Job Details: 03/06/2023
Arrived onsite for a refrigerator to possibly replace previous ordered parts. After removing the evaporator cover I found one of the connectors between the thermal fuse and defrost heater harness burned up. I replaced the defrost heater and now the unit will work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78722
Paul
Job Details: 03/06/2023
Arrived onsite for a refrigerator with damaged doors. I replaced the doors and badge. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Austin, TX 78744
Scott
Job Details: 03/06/2023
"Arrived on site ,replaced blower motor. Ran preheat . All checked normal. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78745
Scott
Job Details: 03/06/2023
"Arrived on site for fridge not making ice . Found bail arm not in IM properly . Reinstalled arm , ran harvest . Unit harvested and filled properly . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Dripping Springs, TX 78620
Kevin
Job Details: 03/06/2023
Arrived on site and inspected range and found handle has fallen off. Reassembled door and it will now open and close properly and handle is secure. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Leander, TX 78641
Maurice R
Job Details: 03/06/2023
Arrived on site for refrigerator not cooling. On inspection found that the compressor was cool to the touch but was running. I asked the customer how long it has been plugged in. He said about 36 hours. The temp in the freezer was 80? and the RC was 82?. I put a starter dev on the compressor and a new control board in the unit. I plugged the unit back in and after 20 minutes the freezer was at 70? and the RC was at 78. Told the customer if the unit does not cool down all the way to 0? in the freezer to call the in the morning. I took pictures of the compressor and the drier just In case we have to go back out to do a compressor job. No water leaks detected during service.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Leander, TX 78645
Maurice R
Job Details: 03/06/2023
"Arrived on site for oven with a error message. On inspection found the main screen on the oven had the error messages F9E0. The customer informed me that she had reset the breakers. I asked her to show me what breakers she had reset, we went out to the garage to the panel. I informed the customer the breaker for the oven was on the side of the house. I reset the breaker for 30 seconds and when I went back in side the oven was back at the Home Screen and the error was gone. I heated oven to 350? and the unit is operating as designed."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Jonestown, TX 78645
Maurice R
Job Details: 03/06/2023
Arrived onsite for vent hood fan making noise. Replaced the fan and tested unit. The fan is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Round Rock, TX 78665
Vincent
Job Details: 03/06/2023
"Arrived on site for range, inspected unit and work area. Customers complaint was oven panel no sitting on correctly. Reinstalled it correctly. No leaks where observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Round Rock, TX 78681
Vincent
Job Details: 03/06/2023
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.25oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
Vincent
Job Details: 03/06/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was not spraying water. Entered diagnostics and found error code F4E3 bad wash motor. Gained access to remove old sump and motor and replaced it with new one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Bastrop, TX 78602
Joe Z
Job Details: 03/06/2023
Arrived on site for control screen stuck. Upon arrival inspected unit and found UI is not responding. Power cycled the unit to reset controls. Restored power and test unit. UI panel is now responding. Found customer has not connected to wifi. Customer is have connection issues. Advised customer to contact WiFi team. Preheated oven to 350. Unit is operating as designed . Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78703
Matthew
Job Details: 03/06/2023
Arrived onsite to replace faulty latch. Replaced latch and tested. Unit is locking and unlocking properly. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on site to test unit for slow drain, tested unit found unit draining properly, removed drain pump to inspect chopper blades and found it cracked replaced pump, power cord on back of unit was loose that could been contributing to the slow drain issue, secured connection and tested unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Kingsland, TX 78639
Lou
Job Details: 03/06/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator defrost element and thermistor failures, I removed and replaced the defrost element, thermistor, UI and the hv control and tested. Unit is cooling/operating as designed and the defrost element is heating properly. No water leaks observed during service, job completed. I recommended the customer allow the unit to cool for 24-48 hours before placing items back inside."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a washer that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Pflugerville, TX 78660
Cliff
Job Details: 03/06/2023
Arrived on site to diagnose a refrigerator that is freezing fc door shut. Found door gasket warped and reshaped it using applied heat. Tested unit and all is working properly at this time.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Austin, TX 78748
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for aqua clean no evaporating the water. Showed customer on owners manual that most of the water would be left there. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Gatesville, TX 76528
Jonathan M
Job Details: 03/06/2023
"I called Whirlpool Techline and spoke to Rich SR# 7735719319. He advised that there was no way to tell what exactly happened. He did advise that if the ice got stuck one time on the cutting grid, on the next icemaking cycle the water would have slowed across that ice sheet and melted all the ice in the ice bin. He advised that this can happen due to calcium buildup on the evaporator plate and the cutting grid. He asked the customer to clean the evaporator plate with a green scrubby brush. He advised to go ahead and replace the cutting grid due to calcium build up but to make no further repairs at this time. Replaced the cutting grid and the unit is working as designed. Call complete."
We serviced a
KITCHENAID OVEN
Model KSDG950ESS6
Near Moody, TX 76557
Jonathan M
Job Details: 03/06/2023
"Arrived on site for a range that has two higher burners and is changing temperature on the customer. Verified the flame issue and was able to turn down the valves at the valve stems. The customer advised that she lost temperature when baking bread. She pulled out two loaves of bread out of the oven and when she went to start a different cycle, the units went from being at 350? to being at 170? F. I did explain to the customer that when she is opening her oven in for a decent amount of time, she will lose temperature inside of her oven. Did explain this is normal operation as all the heat is escaping out of the oven. The customer also stated that one time the unit change time on her. She said that she adjusted the time back and it is not done it again but I was just curious if that was causing any kind of issue. I did explain to the customer that this can happen during power surges or if theres a glitch in the control. I told her that sometimes power cycling the unit can help get rid of any glitches the control has. Ran through diagnostics and did not find any stored error codes. Tested all functions of the machine and the unit is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
Arrived on site for no cool. Found unit not powering on diagnosed a defective main control replaced main control powered unit on compressor and fans powered on.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
"Arrived on site. Found a defective right side fresh food door gasket,replaced defective gasket remolded door seal checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78702
Wesley
Job Details: 03/06/2023
Arrived onsite and replaced the capacitor which was shorting after heating up during spin and causing in effective spinning. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78746
Wesley
Job Details: 03/06/2023
Arrived onsite and repaired unit by removing compressor and drier. Prepping and installing a new compressor and dye drier. Verifying solders complete and unblocked. Vacuumed system for 18 minutes and vacuum held. Charged system with 5oz of R134a. Reinstalled unit and verified function and water features. Unit is now cooling. Advised customer on observing unit and establishing function before loading with perishables. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Austin, TX 78730
Wesley
Job Details: 03/06/2023
Arrived onsite for upper inner freezer drawer sticking following previous repair. Thawed upper rail and lubricated. Advised customer on previous repair and use and care principles. Restored normal working order. All checks good. No charge. Related to previous repair.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Marble Falls, TX 78654
Luis
Job Details: 03/06/2023
Arrived on site for frost build up and no ice. Adjusted shelf and drawers checked door seal good. Ran diagnostics icemaker passed harvest ran fill test no water removed filter ran fill test passed advised customer to replace filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
"Arrived on site. Found defective hinge wire cover on fresh food side,removed fresh food door replaced cover assembly reinstalled fresh food door checked door operation good."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Spicewood, TX 78669
Luis
Job Details: 03/06/2023
"Arrived on site for no ice. Found power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle unit working as designed. ; used 1 Wpw10511923 (Bin thermistor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78732
Luis
Job Details: 03/06/2023
"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."
We serviced a
UNKNOWN VENTHOOD
Model UXT5530AAS3
Near Briarcliff, TX 78669
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for butting getting stuck. Saw customer push the buttons to far in making buttons stuck. Showed customer hot to use the vent job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Austin, TX 78737
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for unit not getting to temp. Found customer using an oven thermometer. Turned unit on to 350 and unit got to 377 and the thermometer was still at 3000. Advised customer not to use an oven thermometer job complete.
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS00
Near Austin, TX 78737
Leonardo
Job Details: 03/06/2023
Arrived on site to test unit for big oven not heating correctly. Test unit and found flame spreader upside down shorting the igniter. Secured the flame spreader correctly test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on site to test unit for not washing properly, tested unit found failed capacitor and shift actuator not shifting, just clicking, replaced capacitor and actuator and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Wimberley, TX 78676
Andrey
Job Details: 03/06/2023
"Arrived on site to test unit for not cooling, tested unit found motor ceased up and evaporated completely frozen over, defrosted thermistor and found it cracked, replaced thermistor, harness, evaporator motor and control, powered unit on, unit is running properly, advised customer to leave unit unplugged for 24-48 hours to allow it to fully defrost, and then will be ready to be used, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Buda, TX 78610
Andrew
Job Details: 03/06/2023
Arrived on site and replaced previously diagnosed damper control. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78753
Joe Z
Job Details: 03/06/2023
"Arrived on site for grinding noise. Upon arrival, ran diagnostics and there are no saved error codes. Ram automatic cycle to test unit. All components operate correctly. Ran a cycle with clothes and intermittently getting a rubbing noise only on agitation. Removed wash plate for inspection and is good. Replaced cam W10721967, test unit and now operating correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Austin, TX 78754
Joe Z
Job Details: 03/06/2023
Arrived on site for oven shuts off. Upon arrival test unit. Element energizes and begins to heat. During preheat th oven shuts off. Need to replace control. Replaced control W11594224. Test unit by preheating to 350. Unit preheated and began heat cycling. Unit is operating as designed. Job complete
We serviced a
JENN-AIR FREEZER
Model JBRFR30IGX00
Near New Braunfels, TX 78132
Andrew
Job Details: 03/06/2023
"Arrived on site to test unit for loose handle. Updated work order with proper m/s. Tightened door screws, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78753
Joe Z
Job Details: 03/06/2023
"Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle . Upon arrival , ran diagnostics and there are no saved error codes. Test unit and will not agitate or spin. Inspected bottom components and found capacitor is leaking. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11513248. Test unit by running a drain and spin cycle and unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78753
Joe Z
Job Details: 03/06/2023
"Arrived on site for THE WASHER IS MAKING WEIRD NOISES AND WILL NOT COMPLETE A CYCLE . Upon arrival, customer stated that also unit is shaking and banging during spin cycle. Ran diagnostics and found error codes F8-E1 long fill, and F0-E5 off balance load. Found debris blocking cold valve from letting water enter correctly. Cleared debris and test fill and now getting good water flow from valve. Also test suspension and is shot. Need to replace suspension. Replaced suspension and found basket is spinning out of balance. Need to replace gearcase . Got autho to replace suspension and gearcase . Replaced gearcase. Calibrated unit . Unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78633
Tyler
Job Details: 03/06/2023
"Arrived on site for range not heating correctly in oven. Upon arrival I tested oven at 350 for 30 minutes and found the following high/low swings: 376, 307, 350, 311, 360, 315, 360. Found unit Averaging between 340-345 when set at 350. Found unit is heating as designed with no leaks or failures. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Gerry C
Job Details: 03/06/2023
"WRT112CZJZ00 Arrived to inspect no cool. I found the unit would not cool and testing pressures revealed the low side at 20 of vacuum and 51 psi in the high. Vacuuming revealed the unit would not sustain deep vacuum, reaching 290 microns and then slowly climbing to 700 within 15 minutes. I could not find any sources of leaks and pressurized the system. There were bubbles that formed only when the system was pressurized, at the entry point for the capillary tube and return, in the liner at the evaporator. I contacted the manufacturer, SR# 7735878202 and advised of my findings. The MFG tech submitted the unit for PEX review. No water connections to unit."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Killeen, TX 76542
Gerry C
Job Details: 03/06/2023
MHW5630HC2 Arrived to inspect washer leaking. I discussed the issue with the customer and they have discovered water under the front of the machine intermittently. Service test mode had F0E2 stored and I cleared for testing. The unit passed service test mode and I found the door bellow did not have good contact with the door at the 11 oclock position. I removed and replaced the bellow and noted a positive seal. Retesting of the machine showed no more leaking from the door. Drain safety strap added. No leaks observed after repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Georgetown, TX 78628
Tyler
Job Details: 03/06/2023
Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival reconfirmed issue and installed motor/sump asm. Upon reassembling unit I then tested and found no leaks and noise no longer present. Call complete
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Round Mountain, TX 78663
Lou
Job Details: 03/06/2023
"Arrived on site to inspect dryer error codes. Upon further inspection, I found the customer was using the unit and it was drying some towels. I checked to make sure it was heating up and it was. I monitored the unit for approximately 25-30 minutes and it operated as designed. I checked the lint trap inside the unit and at the bottom of the unit. Cleaned the lint from the trap at the bottom. Ic old not get the unit to duplicate the error. Made recommendations for use and care, as well as, with the washer as the washer could be the reason the dryer is failing. No water or lint observed at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Leander, TX 78641
Maurice R
Job Details: 03/06/2023
"Arrived onsite for washer stopping in mid cycle. On inspection found the agitator bolt was stripped from previous tech. I had to break the part off. Removed and installed gear case, actuator,cam,hub nut,agitator coupler,bolts. Calibrated the unit and ran it in diagnostics mode. The unit passed diagnostics and no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Round Rock, TX 78665
Kimo
Job Details: 03/06/2023
"Arrived on site for a washer that is not starting the wash cycle. Upon running the unit in test mode I found that the motor would not run. Upon further inspection I found that the connection to the cap was not secure, I corrected this and tested unit several times and found that the unit is now operating as designed. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS03
Near Cedar Park, TX 78613
Vincent
Job Details: 03/06/2023
"Arrived on site to install previously diagnosed. Installed new freezer harness, new Orion board, defrost heater and door gasket. Leaks where observed during service from defrosting the refrigerator. Job completed."