We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival found unit is dispensing water but at a slow rate roughly half of the display amount. Valve is energizing and water is dispensing. Replaced filter housing due to possible buildup. Replaced housing and found unit still not dispensing properly. Recommended customer have home supply checked due to low pressure. Customer will notify plumber. While checking unit found clogged drain line. Water had filled air trap at bottom of RC and was leaking on the floor. Took pic of water damage on flooring. Cleared line. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to install pressure switch to resolve washer not fully draining. Found pressure switch had not arrived yet. Rescheduling once part is in hand, office to schedule. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival found unit is dispensing water but at a slow rate roughly half of the display amount. Valve is energizing and water is dispensing. Replaced filter housing due to possible buildup. Replaced housing and found unit still not dispensing properly. Recommended customer have home supply checked due to low pressure. Customer will notify plumber. While checking unit found clogged drain line. Water had filled air trap at bottom of RC and was leaking on the floor. Took pic of water damage on flooring. Cleared line. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78704
Luis
Job Details: 04/06/2022
"Arrived on site for mullion issues. Removed mullion found mounting bracket on door at an angle preventing mullion to sit correctly,aligned bracket correctly,installed mullion tested door operation good."
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
"Arrived onsite for potential gas leak. Customer provided card from gas company stating leak detected , but could still use. Gas was completely shut off on arrival. Turned supply on. Lit all burners to fill unit with gas. Checked connections with liquid leak detector and electronic detector. Could not detect any leaks at this time. Left gas off after test per customers request. Customer will contact gas company for specifics on what they detected. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM03
Near Austin, TX 78701
Luis
Job Details: 04/06/2022
Arrived on site for door issues. Adjusted hinge assembly on fresh food door checked door operation good.
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
"Arrived onsite for potential gas leak. Customer provided card from gas company stating leak detected , but could still use. Gas was completely shut off on arrival. Turned supply on. Lit all burners to fill unit with gas. Checked connections with liquid leak detector and electronic detector. Could not detect any leaks at this time. Left gas off after test per customers request. Customer will contact gas company for specifics on what they detected. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Luis
Job Details: 04/06/2022
"Arrived on site for icemaker issues. Found unit extremely full in freezer ice forming around door,advised maintenance to let tenant know about food obstruction,found harness not making full connection reinstalled harness tested icemaker passed,filled with water."
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS0
Near Austin, TX 78732
Gerry C
Job Details: 04/06/2022
"Arrived to inspect intermittent power. The CX described an issue where the unit had stalled shortly after starting and there were no lights on the control. I inspected the junction box, wax motor and solenoid, electronic control area and door switch and corrected the door lean, which was causing the door to make a hard contact with the chassis. I ran the unit through a complete service test mode twice and could not recreate the issue. I suspect the door contact may have been jarring connections within the control area and causing the issue. I was unable to access the line VAC plug behind the unit due to grout locking the left front leveling leg in place and not enough room to lift the leg over the grout. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78748
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit not drying. Test unit and found heating element working correctly advised customer to use rinse aid to help plastic tub dry better. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS0
Near Austin, TX 78732
Gerry C
Job Details: 04/06/2022
"Arrived to inspect intermittent power. The CX described an issue where the unit had stalled shortly after starting and there were no lights on the control. I inspected the junction box, wax motor and solenoid, electronic control area and door switch and corrected the door lean, which was causing the door to make a hard contact with the chassis. I ran the unit through a complete service test mode twice and could not recreate the issue. I suspect the door contact may have been jarring connections within the control area and causing the issue. I was unable to access the line VAC plug behind the unit due to grout locking the left front leveling leg in place and not enough room to lift the leg over the grout. Operational test good, no leaks observed during service."
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, TX 78748
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for sticky residue on cooktop. Found white residue cant take off. Will need to order new cooktop office to reschedule ; ordrng 1 W11476220 (Cooktop stainless)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the terminal block. Replaced part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76502
David Z
Job Details: 04/06/2022
"Arrived on site to follow up on refrigerator that is not making ice. On arrival customer let me know it made ice yesterday and now ice bucket was almost full. Advised that unit won't make ice if it can't read Temps required for harvest, or a cube ends up stuck between the bail arm and the icemaker. Advised to check for a stuck cube if issue repeats, and to make sure refrigerator side airflow channels are clear. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the terminal block. Replaced part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78737
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found uppe rack adjusters brown making uppe rack not sit correctly on feed tube making unit leak from water spraying to the side. Ordering new adjusters at X.X.X.74.85 and labor at X.X.X.194.75. Collected X.X.X.139.99 for trip charge ordering adjuster kit ; ordrng 1 W10712394 (Adjuster kit)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9000CWS1
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not washing correctly. Looked at the spray arms and saw that they were clogged once again with food, tested the unit and unit filled but the water was not hot, customer said it was a tankless water heater, let customer know to run the water until it gets hot to help with the cleaning of the dishes. Unit passed with no issues. Spoke with chase and and had me charge half the service fee for todays visit. Collected"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found bad heating element. Will replace heating element Special Project code S17304. Collected X.X.X.139.99 for trip charge. Part and labor covered
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9000CWS1
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not washing correctly. Looked at the spray arms and saw that they were clogged once again with food, tested the unit and unit filled but the water was not hot, customer said it was a tankless water heater, let customer know to run the water until it gets hot to help with the cleaning of the dishes. Unit passed with no issues. Spoke with chase and and had me charge half the service fee for todays visit. Collected"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78703
Luis
Job Details: 04/06/2022
"Arrived on site. Per customer unit shutting itself off,customer has to reset may breaker to power cycle unit and unit will work normally. Ran diagnostics all test passed no issues with deli ui or main ui diagnosed defective main control. Ordering a new main control. Parts X.X.X.249.80 labor X.X.X.245.25 plus tax,collected service call fee of X.X.X.139.99 plus tax. ; ordrng 1 WPW10675033 (Control hv)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
"Arrived onsite to replace parts ordered. Replaced parts. Tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78702
Joe Z
Job Details: 04/06/2022
Arrived onsite for The top oven will not heat once we turn it on. The bottom oven is working correctly. Upon arrival test unit and bake ignitor would not energize. Tested bake element and it was OL. Ignitor receive 120 from control. Need to replace bake ignitor. Quoted customer 125.92 for parts and 230.70 for labor totaling 356.62 before tax. Customer approved quote. Replaced bake element and tested unit. Preheat oven to 350 and unit heated correctly. No gas leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
"Arrived onsite to replace parts ordered. Replaced parts. Tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ
Near Kyle, TX 78640
Kevin
Job Details: 04/06/2022
"Arrived on site and found Refrigerator isnt defrosting and water filter light is out. Will need to replace Defrost control X.X.X.244.56, bimetal X.X.X.34.51, Labor X.X.X.255.75 to correct Refrigerator. ; ordrng 1 WPW10366605 (Control) and 1 WPW10225581 (Bimetal)"
We serviced a
AMANA RANGE
Model AER6303MFS0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
Arrived onsite for unit not keeping temperature. Tenant says they would lose about 40 degrees when cooking and the unit would not jump back up to the desired temperature. Checked the temperature sensor and it checked good. Heating element was good. Conclusion is that the control was the issue. Spoke with maintenance and got the go ahead to to fix the unit. Replaced the control. Tested the unit. Unit tested good. It about 20 degrees hotter as it should. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and found a previous company has already replaced igniter, set oven to preheat and it reached temperature in expected time. observed Oven cycle and reignite five more times and did not smell any gas aroma. Range is operating normally at this time, job complete"
We serviced a
AMANA RANGE
Model AER6303MFS0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
Arrived onsite for unit not keeping temperature. Tenant says they would lose about 40 degrees when cooking and the unit would not jump back up to the desired temperature. Checked the temperature sensor and it checked good. Heating element was good. Conclusion is that the control was the issue. Spoke with maintenance and got the go ahead to to fix the unit. Replaced the control. Tested the unit. Unit tested good. It about 20 degrees hotter as it should. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MED8630HC
Near Austin, TX 78735
Kevin
Job Details: 04/06/2022
"Arrived on site and found customer hears a vibration while dryer is running, dryer is operating normally and requested that they continue to monitor vibration to see if it gets worse. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not heating. Checked fro voltage from the wall. Unit showed 240 from L1 & L2. Checked L1 to ground and got 120. Checked L2 to ground and got 15v, instead of 120v. Customer saw the voltage checks and understood that an electrician will need to be called on to correct the issue, as the incorrect voltage can still turn in the unit to turn but will not heat. No issues at this time. Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LM0A
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
"Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran the unit through a cycle and found it working as designed. I found no signs of water leak, and the unit has a high drain loop. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not heating. Checked fro voltage from the wall. Unit showed 240 from L1 & L2. Checked L1 to ground and got 120. Checked L2 to ground and got 15v, instead of 120v. Customer saw the voltage checks and understood that an electrician will need to be called on to correct the issue, as the incorrect voltage can still turn in the unit to turn but will not heat. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
Arrived to inspect unit for Technical Service Pointer #: W11540964. Office to order heater element. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Buda, TX 78610
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not cooling. Looked inside the freezer and saw the frost buildup. Put the unit in defrost mode from diagnostics, and the heater did not turn on. Ordered parts. Need unit defrosting to diagnose properly. Ordered parts. Office to reschedule ; ordrng 1 W11546690 (Control) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS06
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site to install previous diagnose parts. I replaced the console and the control. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Buda, TX 78610
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not cooling. Looked inside the freezer and saw the frost buildup. Put the unit in defrost mode from diagnostics, and the heater did not turn on. Ordered parts. Need unit defrosting to diagnose properly. Ordered parts. Office to reschedule ; ordrng 1 W11546690 (Control) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I found water being sprayed past the gasket. I found the spray arms clear. I am ordering the gasket to complete the repair. Reschedule for Monday 4/11/22; ordrng 1 W11498831 (Gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Kyle, TX 78640
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not making ice. Looked inside the ice maker and found not ice being made. Upon further inspection, found that the water fill tube is clogged with ice. Steamed out the ice clogged. No water weeping from the valve. Replaced the ice maker. Let customer know to allow the ice maker 24hrs to make ice. No leaks at this time. Job complete"
We serviced a
GE MICROWAVE
Model PEB2060SM2SS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of unit turning on and off on its own. Found unit will turn on when door is open, then click off at times when door is closed and running. Found buttons on display not responding. Will need door switches, holder, control, and control panel. Found the control panel has been discontinued.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Kyle, TX 78640
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not making ice. Looked inside the ice maker and found not ice being made. Upon further inspection, found that the water fill tube is clogged with ice. Steamed out the ice clogged. No water weeping from the valve. Replaced the ice maker. Let customer know to allow the ice maker 24hrs to make ice. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for squeaking noise when turning, tested unit found bad idler pulley, worn out belt and a bad bearing support ; ordrng 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt) and 1 W10837240 (Idler pulley)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78746
Kevin
Job Details: 04/06/2022
"Downside and replaced upper manifold, collected remaining balance, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/06/2022
Arrived on site to install previously diagnosed dispenser related parts. Upon arrival installed all required parts in reassembled and tested unit and found unit could switch between crust and cubed as designed in on command with no failures in the dispensing function. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78746
Kevin
Job Details: 04/06/2022
"Downside and replaced upper manifold, collected remaining balance, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Austin, TX 78735
Kevin
Job Details: 04/06/2022
"Arrived on site and found no rinse aid in dispenser, ran diagnostic cycle and found heating element is working properly sent a short video to KB/service management. collected service fee only, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and inspected washer and found motor pulley is broken, took one picture. Because of this belt has slipped off. A new motor will be needed to correct issue; ordrng 1 W11497303 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Cedar Creek, TX 78612
Tyler L
Job Details: 04/06/2022
Arrived on site for complaints of missing shutoff arm. Found icemaker was installed without the shutoff arm. Installed part. No other issues at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and inspected washer and found motor pulley is broken, took one picture. Because of this belt has slipped off. A new motor will be needed to correct issue; ordrng 1 W11497303 (Motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Austin, TX 78754
Matthew
Job Details: 04/06/2022
Arrived onsite to replace previously diagnosed parts l replaced left rack adjuster. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool. Found compressor damaged with a dent on lower side. Compressor is running, but unit is not cooling. Will need SS tech and new compressor, access valve, and drier. Office to reschedule.; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of too much ice. Found that icemaker will constantly be making ice. Installed new icemaker. Advised customer to allow 12-24 hours for good ice production. Collected payment, job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool. Found compressor damaged with a dent on lower side. Compressor is running, but unit is not cooling. Will need SS tech and new compressor, access valve, and drier. Office to reschedule.; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Austin, TX 78753
Matthew
Job Details: 04/06/2022
Arrived onsite to replace previously diagnosed parts. Replaced actuator screws (2). Tested unit and unit is functioning properly properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS00
Near Smithville, TX 78957
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool in RC. Found temperature in FC at 3 degrees, and the RC at 45 degrees. Spoke to SW and ran multiple checks. All fans working, thermistors in range, and air baffle working well. Gave customer quote for new hv board, and she accepted. Installed new part. Advised customer to allow some time for unit to get down to target temperature.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNZS0
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for ice machine not draining. Upon inspection I found that the external drain pump and power supply failed. installed new pump and tested unit and found unit operating as designed no leaks.job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS00
Near Smithville, TX 78957
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool in RC. Found temperature in FC at 3 degrees, and the RC at 45 degrees. Spoke to SW and ran multiple checks. All fans working, thermistors in range, and air baffle working well. Gave customer quote for new hv board, and she accepted. Installed new part. Advised customer to allow some time for unit to get down to target temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for icemaker not producing. I found the fill tube still had some ice build up. I steamed out the fill tube until water starting flowing. I jumped the ice maker and forced a cycle. I found the water valve opening and the ice maker tray full of water. Job complete.
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Buda, TX 78610
Leonardo
Job Details: 04/06/2022
"Arrived on site to test unit for left and center burners not working. Found bad valves, will need to replaced LF,LR, and center valve ; ordrng 1 WPW10206287 (LR valve) and 1 WPW10206288 (LF valve) and 1 WPW10298678 (Center valve)"
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
"Arrived onsite to install previously diagnosed pats. Upon inspection I found that the new hot plate was damaged in box I am ordering 1x hot plate and a module just in case.office to reschedule; ordrng 1 WPW10396548 (HOTPLATE) and 1 W10857233 (Module, SSX)"
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Buda, TX 78610
Leonardo
Job Details: 04/06/2022
"Arrived on site to test unit for left and center burners not working. Found bad valves, will need to replaced LF,LR, and center valve ; ordrng 1 WPW10206287 (LR valve) and 1 WPW10206288 (LF valve) and 1 WPW10298678 (Center valve)"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator with fc frosting up on left side. Upon inspection I found that customer had put a large bottle on that side that was making contact with the ice maker and the freezer door when closed causing the left side of the door to stay open causing a warm air leak into the freezer causing the frost. See pix . I corrected this and tested door and found door sealing properly now. Job complete
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking when trying to fill up. Pulled unit out and found fill hose loose making unit leak. Secured full hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model LSQ9645KT1
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for washer making noise when in spin. Upon inspection I found that the bolt that holds the agitator in place was loose I tighten it up and tested unit and found unit operating as designed. Job complete
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking when trying to fill up. Pulled unit out and found fill hose loose making unit leak. Secured full hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78741
Luis
Job Details: 04/06/2022
"Arrived on site for not dispensing water. Diagnosed a frozen reservoir due to air leaking between fan scroll and air tower,defrosted tank added sealer between gaps. Tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in. Removed plug checked all drain hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the harness to the unit. Customer is aware that appliance express is not liable for any injury or damages as they are helping to unstack and re stack the dryer. Customer signed both waivers. Replaced the harness. Unit started filling with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in. Removed plug checked all drain hose test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Austin, TX 78735
Luis
Job Details: 04/06/2022
"Arrived on site for no cool. Found compressor not powering on diagnosed a defective inverter,replaced inverter powered unit on compressor powered on. Tested icemaker diagnosed a defective icemaker,replaced icemaker assembly; used 1 1129313 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Johnson City, TX 78636
Brandon
Job Details: 04/06/2022
"Arrived on site to replace switch, after replacing, unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Coupland, TX 78615
Wesley
Job Details: 04/06/2022
Arrived onsite and replaced the fill tube assembly per the previous diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Johnson City, TX 78636
Brandon
Job Details: 04/06/2022
"Arrived on site to replace switch, after replacing, unit tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Taylor, TX 76574
Wesley
Job Details: 04/06/2022
Arrived onsite for not cooling and found compressor running but only partial frost pattern on the first length of tube. Also only drawing .5 amps. Ordering sealed system repair due to compressor failure. Office to reschedule. ; ordrng 1 W10309988 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV drier) and 1 WP2188822 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Johnson City, TX 78636
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit not producing ice, when I arrived the ice bin was full, I tested ice maker and valve, unit tested good at time of service, if problem continues, please order control, UI, and ice maker to be replaced next time. Temperatures tested good, fans tested good"
We serviced a
KITCHENAID OVEN
Model KEHC309JSS07
Near Austin, TX 78746
Kevin
Job Details: 04/06/2022
"Arrived on site and gained access to hinge receiver corrected receiver as much as possible and door is slightly better but found frame is bent/damaged and cant be straightened. Oven door closing cant be repaired, office to collect another service fee only. Entire quoted labor amount is not necessary. Collect X.X.X.139.99 plus tax"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Johnson City, TX 78636
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit not producing ice, when I arrived the ice bin was full, I tested ice maker and valve, unit tested good at time of service, if problem continues, please order control, UI, and ice maker to be replaced next time. Temperatures tested good, fans tested good"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Taylor, TX 76574
Wesley
Job Details: 04/06/2022
Arrived onsite for evap freezing over. Found bad connection to fan assembly causing freezer to frost up and preventing prior cooling in front section. Customer defrosted unit. Secured connection to fan. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JSC23C9EEM00
Near Blanco, TX 78606
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of RC not cooling, found defrost issue in RC, I replaced control, UI, and thermistor, I also defrosted drain line and evaporator, unit tested good.
We serviced a
ELECTROLUX DRYER
Model EWMED70JSS2
Near Round Rock, TX 78681
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect dryer, tested unit and we have poor air flow, tested unit with out vent tube and has great air flow, instructed CX to have vents cleaned, steam dryer & no water leaks detected during service, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JSC23C9EEM00
Near Blanco, TX 78606
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of RC not cooling, found defrost issue in RC, I replaced control, UI, and thermistor, I also defrosted drain line and evaporator, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Austin, TX 78729
Justin
Job Details: 04/06/2022
"Arrived on site for a refrigerator not dispensing water nor ice. Upon arrival the customer stated that the unit is still making ice, but just wont dispense it. I tested the dispenser and could hear the auger motor energize, but the ice bin arm never rotated. Upon further inspection I found the coupler on the motor stripped. In order to repair this the motor and coupler would need to be replaced. When testing the water dispenser I could not hear the valve energize nor the switch click. I gained access to the switch and found the switch bracket had broken. This was allowing the switch to sag and not come in contact with the paddle. I tested the switch and found when pressed the water would dispense properly. The bracket will need to be replaced. The customer also requested replacing all 3 refrigerator shelves due to them cracking and giving out. I quoted the customer for the bracket, motor, coupler, and three shelves. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78744
Jacob
Job Details: 04/06/2022
"Arrived onsite for the unit not dispensing water. Customer showed me the unit not filling with water and after a few seconds, the unit started dispensing water and ice maker filled. Tested the dispenser some more and water came out with no issues. The house still have construction around the area and possibly the line for water may had some air in the line. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY06
Near Round Rock, TX 78681
Vincent
Job Details: 04/06/2022
"Arrived on site for refrigerator not making ice, inspected unit an there was ice cubes stuck, CX had explained that he had changed the water filter 3 days before it stoped making ice, I explained to CX there was air in the lines that cause ice maker to improperly fill. I tested icemaker on diagnostics mode and it harvested just like it should. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Blanco, TX 78606
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit shaking really bad, found shipping bolts in place, I removed shipping bolts, unit tested good."
We serviced a
LG WASHER
Model WM2240CW
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer showed me a stain on the floor that appeared to be a liquid stain. I removed the top panel and placed the unit in diagnostics and tested. The unit operated as designed and no leaks found. Removed the back panel and retested in diagnostics and again no leaks. Once I had the unit reassembled and back in its space, I retested one more time and it continued to operate as designed with no leaks. I recommended that the customer wash a few loads and monitor it and if they find it leaking again to contact our office and schedule service. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Blanco, TX 78606
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit shaking really bad, found shipping bolts in place, I removed shipping bolts, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect no water and lights in refrigerator. Tested unit and water was not dispensing and all lights where out, found UI on crisper door not responding, so I inspected the wiring harness on crisper drawer there where two wires broken. install new harness, tested and unit is working as designed. no water leaks detected, job completed ."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Blanco, TX 78606
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit damaging clothes, I found failed agitator, I replaced agitator and I calibrated unit, all functions tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78737
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit not working and full of water, found broken wires at drain pump, I repaired wires, unit tested good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Blanco, TX 78606
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit damaging clothes, I found failed agitator, I replaced agitator and I calibrated unit, all functions tested good."
We serviced a
MAYTAG WASHER
Model MHW6000XG2
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2022
"Arrived on site for customer request of installing drain pump, customer already had most of the unit taken apart and in the garage, I replaced pump that customer supplied, I was unable to test unit."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near San Marcos, TX 78666
Leonardo
Job Details: 04/06/2022
Arrived on site to replace board. Replaced control board test unit and unit test good job complete light working correctly.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Austin, TX 78724
Jacob
Job Details: 04/06/2022
Arrived onsite for unit not keeping temperature. Checked the gas valve and the valve was faulty on the unit. CS will order parts for us to return with. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near San Marcos, TX 78666
Leonardo
Job Details: 04/06/2022
Arrived on site to replace board. Replaced control board test unit and unit test good job complete light working correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit operating as designed and quiet. Within a few minutes of arrival, the unit began to make a loud vibrating noise. I found the condenser coils vibrating on the mounting frame under it. I adjusted the coils and tested and unit is operating as designed and quiet. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Kyle, TX 78640
Tyler L
Job Details: 04/06/2022
Arrived on site for install of previously diagnosed part. Installed new thermal fuse and power was restored. Tested unit and found normal operation. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit having error code. Looked at the unit and got error for stuck key pad. Let customer know that the ui panel needs to be replaced. Office to reschedule ; ordrng 1 W11236887 (Ui panel)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Kyle, TX 78640
Tyler L
Job Details: 04/06/2022
Arrived on site for install of previously diagnosed part. Installed new thermal fuse and power was restored. Tested unit and found normal operation. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Austin, TX 78717
Justin
Job Details: 04/06/2022
"Arrived on site for a refrigerator with the unit losing cool and intermittently losing power. Upon arrival the customer stated that this has being going on for a while, and the unit will intermittently fail and flash the PO until they come and press confirm. Now the unit has begun losing cool starting in the FC. I took temps and found the FC at 33?F and the RC at 44?F. Upon further inspection I found over an inch of frost in front of the evap cover. I then gained access to the pantry drawer UI and found a small amount of water inside. However, I did not see any visible corrosion on the board. I then put the unit into diagnostics mode and tried to recreate the power failure. I found when in test 4 after the compressor began running for a minute, the unit would shut off and throw the PO. I also found the compressor running very weak. The PO flashing could be due to the seized fan motor getting stuck from the ice in the FC running during the test. I gained access to the control and ohmd out all thermistors. I found the RC thermistor read 6.71k, the FC thermistor read 12.10k, and the FC defrost thermistor read as open. This indicates a faulty FC defrost thermistor and possibly a faulty drawer UI.; ordrng 1 W11109595 (FC Motor Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for no ice, tested unit found no water in dispenser, water valve is activating, cycled water through valve without tube connections, valve had some kind of blockage in it, put unit back together, getting good water flow, and ice maker completed diagnostic cycle and filled with water, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Austin, TX 78717
Justin
Job Details: 04/06/2022
"Arrived on site for a washing machine receiving a F7E1 error code. Upon arrival the customer stated that the unit is not washing at all and will throw the F7E1. I put the unit into diagnostics mode and found stored error codes F0E3 for overload, F7E1 for tachometer missing, and F7E6 for motor circuit open. I cleared the error codes. I then ran a diagnostics cycle and found that when the unit was agitating, the whole tub moved and not just the wash plate. I gained access to the shifter and found it seized and had popped off of the cam. Due to this I replaced the shifter and then tested the unit again. I found the unit now working as designed. No leaks observed at the time of service. Call complete."