Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL MFC2061KES Arrived onnsite and found unit with ice sheet on bottom and major rail issues as a result. Office to reschedule. Tenant is aware of condition and now waiting to hear from owner. ; ordrng 1 12002684 (kit- slide) and 1 W10619951 (drain tube) and 1 W11028221 (shaft)

Near Cater Dr, Austin, TX 78704
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “washer loud and tub loose” complaint. Inspected unit and found previous diagnosis to be correct. Removed and replaced gearcase, drive belt, cam, washplate, hub and suspension. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near James Buchanan St, Manor, TX 78653
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL KDTE104ESS2 Arrived on site for unit that would not wash. Tested unit and found that the motor is failing. Removed and replaced wash motor. Operations are now normal. Water connections are all dry.

Near Iveans Way, Austin, TX 78717
James C.

James C.

DRYER WHIRLPOOL MED5630HW0 Arrived on site and found top dented. After removing top I found the left retainer for console has broken as well. Installed new top and will return with console to complete repair. Console is expart and office to schedule return service ; ordrng 1 W11310057 (CONSOLE )

Near River Lake Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 Arrived on site for noisy unit. Ran unit and found front seal was not clipped in on one clip causing it to rub edge. Corrected and tested good

Near Scofield Ridge Pkwy, Austin, TX 78727
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “no power to unit” complaint. Inspected unit and found power connection to be loose, from control. Reinserted power harness into control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Hernandez St, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator noises. Upon further inspection, I found that the refrigerator is making a loud humming/vibrating noise and it sounded as if it were coming form the compressor. I placed the unit in diagnostics and test3d the compressor speeds and it operated as designed with normal noise. I tested the FC evaporator fan motor and it was making a loud noise. I removed the Evap cover and found that the evaporator had a nice frost pattern ad no ice built up. I attempted to adjust the fan motor shroud and it continued to make the loud noise. I removed and replaced the Evap fan motor and retested and it operated as designed with no more unusual noises. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."

Near Yorktown Trail, Austin, TX 78726
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD8620HC0 Arrived on site with CS and found bad thermistor reading after certain amount of dry time. Ordering gas inEat thermistor to repair. To be reviewed by CS prior to rs.; ordrng 1 W10623852 (thermistor)

Near Lisa Dr, Austin, TX 78733
Brandon C.

Brandon C.

DRYER GE GTD65EBSJ3WS "Arrived on site to replace belt and idler, found belt received was the wrong belt, reorder belt. ; ordrng 1 WE12M29 (BELT)"

Near Esperanza Dr, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR ELECTROLUX EI28BS56IS0 Arrived on job to replace shut off arm assembly. After replacement icemaker ran its course and settled in home position fan came on and started cooling. No leaks detected at time of service

Near Juniper Dr, Mountain City, TX 78610
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave making loud noise . Found air restriction causing cover in upper cabinets to expand and pop due to back pressure . Can hear dampener opening and closing properly . Recomend to customer to have vent to outside cleaned . Job complete .

Near Screech Owl Dr, Pflugerville, TX 78660
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived onsite for the refrigerator making a loud clicking noise. I found the unit pushed back to close to the rear wall pinching the water line and pushing the rear cover in causing it to touch the refrigeration lines. I pulled the unit out about an inch and put the leveling feet down and made sure the doors were level. The unit now sounds normal and is working as designed. Call complete.

Near Pablo Cir, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect French door refrigerator not producing ice.Looked in the ice bucket and found 8-10 small cubes of iceRan test and got E5 error code. Called Whirlpool Tech line and spoke Scott.He advised the unit will need an ice box thermistor and a new ice maker to complete the repair SR#7725965361Needs more work; ordrng 1 W11294907 (ICE MAKER)

Near Axis Loop, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 (JM) Arrived on site for dishwasher that would not dry completely. Inspected unit and work area. Performed diagnostics mode and found no fault codes. Checked water temperatures and found within range but took a long time to get up to temperature. Ran diagnostics testing on the machine and checked amps going to heater. Everything tested good and ran through the test full cycle. I spoke to the customer about the user care guide. All water connections were dry.

Near Katherine Dr, Round Rock, TX 78681
Scott  M.

Scott M.

DRYER AMANA NED4655EW1 Arrived on site for noise rattling from drum. Found large brass nail stuck in front felt . Removed nail . Noise is longer present . No lint build up at time of service . Job complete .

Near E Parmer Ln, Manor, TX 78653
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site and inspected refrigerator and found ice buildup in front of icemaker just inside of door liner, took a picture. Heated and reshaped top of door gasket to improve seal. It this doesn’t fix issue replacing gasket may be needed. No water leaks detected at time of service, job complete"

Near Skipping Cedar St, San Marcos, TX 78666
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG525S0HS1 Arrived onnsite and used the hinge kit to repair door. All checks good. Unit is now operating as designed.

Near Northwest Dr, Austin, TX 78757
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5090JW0 "arrived on site for washer not going into wash cycle . Ran diagnostics got F11 code . Unit did complete test wash called tech line ,error code not listed was told bye tech line replace Control board per tech line . No water leaks detected at time of service .; ordrng 1 W11306664 (CONTROL ) and 1 W11334605 (CONTROL)"

Near Morado Cir, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site to diagnose a dishwasher that is not cleaning properly. Found water turned off under sink. Turned on water and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near McCormick Cv, Hutto, TX 78634
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found detergent dispenser door will not close, replaced dispenser and dishwasher will complete a diagnostic cycle properly. No water leaks detected at time of service, job complete"

Near Coral Berry, New Braunfels, TX 78132
Clif L.

Clif L.

RANGE MAYTAG MGR6600FZ1 Arrived on site to diagnose a range with a possible gas leak. Inspected all connections in unit and found no evidence of leak at this time. No further repairs are needed and all is working properly. No gas leaks were detected at time of service.

Near Estate Dr, Hutto, TX 78634
Andy  B.

Andy B.

DRYER WHIRLPOOL WED6620HC1 Arrived on site for dryer not operating tested and inspected unit and found failed motor. Attempted to remove failed part and found blower wheel will not come off. Will need to order wheel and housing as well. Ordering parts and will return Wednesday 10/2/19; ordrng 1 WP697772 (BLOWER WHEEL ) and 1 WPW10211911 (HOUSING )

Near Cabrillo Way, Spicewood, TX 78669
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for the refrigerator not making ice sometimes and or making ice slowly. I found the FC icemaker working as designed. I found the door icemaker with an open thermistor. I replaced the door icemaker. Call complete.

Near Daufuskie Island Rd, Round Rock, TX 78664
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW0 Arrived onsite for customer complaint of water not filling top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced valve assembly. Reassembled and tested. Water now enters as designed. No other issues found. All water connections were dry at time of service.

Near Kent Dr, Belton, TX 76513
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and found unit had f13 error. Ordering acu and latch to repair. ; ordrng 1 W11035628 (latch) and 1 W11334214 (CCU)

Near Barton Springs Rd, Austin, TX 78704
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL WUI95X15HZ00 "Street is off of Curvatura, Arrived on site and found ice production is good, ice machine is working as intended. Explained to customer that ice machine is constantly making new ice as the ice in the bin melts. This is normal operation. No water leaks from connections at time of service, job complete"

Near Canyon Lake, TX 78132
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Golf Crest Cove, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSC24C8EYY04 "Arrived on site to replace UI control, after replacing, unit tested good."

Near Elk Run Cove, Blanco, TX 78606
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer no operations. Tested and inspected unit and found failed fuse again. Removed failed part and replaced with new. Started to perform a temperature test at vent with venting off. Unit was running normally then shut off. Temperature was at 131° when this happened. UI was still on. About 30 seconds later unit started running again on its own with me pushing any buttons. Unit then stopped running again for about another 30 seconds then started back on its own again. Found failed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Eagle, Lakeway, TX 78734
Brandon C.

Brandon C.

DISHWASHER GE GDT695SMJ2ES "Arrived on site for customer complaint of unit not powering on, found loose connection at power supply line. I tightened connection and added electric tape. Unit tested good, no leaks. Collected service fee on cc."

Near Mor Dr, Dripping Springs, TX 78620
Al R.

Al R.

OVEN JENN-AIR JMW3430WS02 "Arrived to inspect wall/ microwave combo with microwave heating issues.Tested and verified the complaint.Just as I was diagnosing the issue, the customer approached and requested to reschedule for 10/1/19 between 9-11am.

Near Vista Ln, Georgetown, TX 78633
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 Arrived to inspect unusual noises from washer.Ran diagnostics test mode to try and replicate the issue.Also ran test 12 high speed spin and noises didn’t occur.Unit gave NO error codes.Unit works as designed.All water lines were dry at the time of service.Job complete

Near Shady Hillside Pass, Round Rock, TX 78665
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “doors not sealing correctly” complaint. Inspected unit and found back wall covered in frost and ice. Not able to thaw with steamer, due to design of evaporator cover. Customer will need to thaw unit, with freezer door opened for 24 hours before return visit. Ordering new defrost element and control. Return for repairs on 10/01.; ordrng 1 WPW10316428 (heater) and 1 WPW10643378 (cntrl-elec)"

Near Middle Fiskville Rd, Austin, TX 78751
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for electrical burning smell. Found unit at terminal block not making good connection for power. Secured connection at red white and black terminal wires. Tested unit. Unit working at this time. Job complete.

Near Millington Ln, Buda, TX 78610
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE525S0HB0 "Arrived on site for “unit would not shut off and F2E1 error code” complaint. Inspected unit and could not duplicate issue. Issue is intermittent. Given used control. Ordering new control. Showed customer where 240VAC breakers are located and to trip breaker, if unit will not shut off, before control is replaced. Return for repairs on 10/01.; ordrng 1 W11256088 (cntrl-elec (BLACK))"

Near Zachary Taylor St, Manor, TX 78653
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site to replace controls and evaporator cover for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near San Marco Trail, Georgetown, TX 78628
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD86HEBC0 Arrived on site for unit filter not fully seating in slot. Found grille bowed in from years of heat cycles. Unit will need grille to complete repair Grille

Near Montana Norte, Austin, TX 78731
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS03 Arrived on site to test unit for error code f9 or f9 E0. Miss wired unit error codes. Reset unit by turning breaker off for 2min. Turned breaker back on test unit. Unit working properly as designed. Job complete

Near Veronese Dr, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR GE PFSS6PKXCSS arrived on site to diagnose a refrigerator with an ice dispenser door not closing properly. Found tension spring for door broken. Replaced ice door assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Prairie Creek Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for not keeping time. Tested unit for bad panel control. Panel control was bad. Replaced panel control. Tested unit. Control panel working at this time. Advised customer that unit could be possibly losing power. Will need an electrician to check power. Job complete.

Near Clearwater Way, Kyle, TX 78640
Scott  M.

Scott M.

WASHER AMANA NTW4516FW3 "Arrived on site for washer not going into wash cycle . Found hot water not hooked up.was informed installers refused to install hot line due to plumbing issues . Ran diagnostics only error was long fill . Ran diagnostics wash , cold water is barely coming in unit . All other sections of test are normal . Informed customer they will need to fix hot and cold water taps . No water leaks detected at time of service . Job complete."

Near Antique Heritage Dr, Pflugerville, TX 78660
Lou S.

Lou S.

ICE MACHINE WHIRLPOOL WUI95X15HZ00 "arrived on site to inspect ice machine noisy and continuously filling. Upon further inspection, the customer advised that after the unit makes a slab of ice and the water comes on to fill the reservoir, the water never stops ad the reservoir continues to spill over through the overflow drain. I turned the unit on and watched it fill three times and on the 2nd & 3rd fills, the water did not stop filling. I removed and replaced the recirculating pump/sensor and retested and after two fills, the unit was operating as designed. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Kinloch Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for odor complaint. Open unit and found no odor. Inspected drain, pump drain hose, filters, they were all good and clean and working properly. Unit gets very little use. Sometimes it is two weeks between cycles. The customer is seeing a normal condition given these conditions. All water connections are dry. Per service bench, instructs and installations fulfilled, no."

Near Lyndhurst St, Austin, TX 78717
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven too hot. Upon further inspection, the customer advised that when the unit is on it gets the floor too hot and they cannot cook on the cooktop. I advised the customer that there is only one thing that can be done and that’s add an adapter to the vent that directs the warm air straight out and not down if the unit is designed for one I contacted Techline and spoke to David and advised of the complaint. David advised that since the unit is not installed above a warming drawer, the deflector kit is not covered under warranty and not recommended to be installed; however, the kit operates the same is there was or was not a warming drawer at the bottom of the unit. He provided File #7725963585. I advised the customer to contact Whirlpool customer service and advise them of the situation and see if they would send them one. If they do, I advised the customer to contact our office and we could install it and charge a labor fee. Other

Near Gynerium Dr, Austin, TX 78717
Arthur B.

Arthur B.

RANGE WHIRLPOOL AER6603SFB2 "Arrived onsite for customer complaint of range not heating in oven. Ran diagnostics and found error code F9E0. Found control shorted. Removed and replaced control, reassembled and tested unit. Unit now heats as intended. No other issues found."

Near Martin Luther King Jr Dr, Temple, TX 76504
Robert J.

Robert J.

DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of noise. Found the tensioner cause of noise. Replaced tensioner and test.

Near Austin, TX 78736
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDBE02 "Arrived on site and inspected refrigerator and found fresh food ceiling lights are dim, replaced control board and ceiling module and lighting is now restored. No water leaks from connections at time of service, job complete"

Near Apex Ave, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSN608EPA01 "Arrived on site for no cool,found blockage in air channel removed blockage checked air flow good"

Near Barn Swallow Dr, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of fresh food section not cooling, found evaporator coils were covered in ice. Found miscommunication between the evaporator thermistor and controls. Ordering controls, harness with thermistor, and evaporator cover. Customer is going to call KA to try and have them cover repair cost. Collected service fee on check. ; ordrng 1 W10501260 (cover-evap)"

Near Ranch Rd 1, Stonewall, TX 78671
James C.

James C.

WASHER AMANA NTW4605EW1 Arrived on site and tested operation. I found water in tub and ran drain cycle. Water drained properly. Customer stated the unit kept filling with water and would not advance so he unplugged unit. Tested suspension and checked for faults. I found suspension good and no faults. Inspected drain for obstructions and found to be clear. Ran calibration and auto diagnostics. Unit tests good. Job complete

Near W Newcastle Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for customer complaint of lights flickering and UI control not responding to cubed ice. Found control light module in fresh food section was faulty, also found UI ice controls not functioning properly, I replaced light module in fresh food section and replaced UI control, unit tested good."

Near Southern Sunset Cove, Driftwood, TX 78619
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DW0 "arrived on site and found saved error codes F0E3, F0E5, found wash plate is loose again. Attempted to remove basket to inspect gearcase but found it is seized. Entire center of washer will need to be replaced, customer also says there is a communication error code that shows between the control panel and control board. Will need to order almost every Available part for the washer, repair will need two technicians and two hours to complete, repair is not cost-effective. At this time washer is not leaking water on the connections or tub; ordrng 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10752187 (screw) and 1 W10752189 (screw) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811960 (spin basket) and 1 W10812418 (cntrl-elec) and 1 W10861501 (console) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11173599 (HOUSING) and 1 WP8533928 (screw) and 1 WPW10109200 (screw) and 4 WPW10249633 (screw

Near Napoli, New Braunfels, TX 78132
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for “leaking in freezer” complaint. Inspected unit and found fill tube not all of the way inserted into ice maker. Adjusted fill tube and cleared ice. Unit is performing as designed. No leaks detected, at time of service."

Near Lott Ave, Austin, TX 78721
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of noise. Found basket out of round causing tub to bang against sides. Ordered basket. ; ordrng 1 CNOTE (AUTHO NEEDED) and 1 W10752719 (basket)

Near Black Hills Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found rinse aid dispenser on lowest setting, adjusted to setting to 3. Measured incoming water temperature and found within range. Performed diagnostics mode , no fault codes. Monitored test cycle and measured amp draw, found heater drawing 6.5 amps. Tested heater temperature at end of test cycle and found working. Spoke with customer on user care guide. All tested good, no water leaks detected."

Near La Dera Dr, Andice, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KFIS27CXMS5 "Arrived on site for unit not making ice. Found ice stripper failed, removed and replaced ice maker and harness and tested good. No leaks on site Ice maker

Near Edgemont Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED94HEXW0 Arrived on site for dryer catching fire. Customer had removed dryer from home and had in garage. Removed top and inspected. Found fault coming from heater relay and had melted wire harness (see SD-QuickPic). Called Whirlpool safety team and spoke Lashonda. She stated that they will contact customer. Wire harness is NLA.

Near Ventana Canyon, Leander, TX 78641
Tyler B.

Tyler B.

DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site for unit door falling down, and dispenser not opening. Found spring on dispenser damaged and will need new dispenser to repair, found link had wore thin and snapped, replaced link and greased contacting surfaces, and tested good. ; ordrng 1 W10876529 (detergent disp)"

Near Deepwoods Dr, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KSSO48QTX00 Arrived on site or unit that Will not dispense ice through the door. Customer previously defrosted the unit for me because the dispenser motor was encased in a solid block of ice. Now that the block of ice is gone you can see the dispenser motor wires are almost broken due to corrosion. If touched the wires would break for sure. At the current moment the motor will turn the auger but very slow. The customer will try the dispenser once some ice is made . All water connections are dry.

Near Marshall Ct, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER WHIRLPOOL CAE2745FQ1 Arrived on site Installed drain hose. All checks good. Unit is now operating as designed

Near Leon St, Austin, TX 78705
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for customer complaint of bottom mount refrigerator not cooling in RC section. Found evaporator all frosted over with ice. Attempted to turn on heater in diagnostics and heater did not turn on. Ordering defrost heater and returning with control and damper. Customer will have unit throughly defrosted prior to visit on 10/1. All water connections were dry at time of service.; ordrng 1 WP12729128 (heater)

Near Sims Ridge Dr, Nolanville, TX 76559
Thomas L.

Thomas L.

REFRIGERATOR LG LFX25991ST.ASTCNA0 Arrived on site for no cool condition. Tapped system to find that the unit did have a full charge and no leaking evaporator. Unit has an inefficient compressor. Replaced compressor. Customer will allow time for the unit to reach operating temperatures. Water connections were dry.

Near Sandpoint Cove, Austin, TX 78717
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC4 "Arrived onsite to install new motor and closer wheel on dryer from prior visit’s diagnosis. Removed and replaced both parts, reassembled and tested. Dryer still receiving L2 error. Checked cutoff and found continuity. Upon inspection of heating element, found broken wire. Unit will now need element. R/S for 9/27. Unit unplugged at this time.; ordrng 1 WP3387747 (element)"

Near Riata Cir, Harker Heights, TX 76548
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer not spinning.Confirmed the complaint and noticed the belt (W11239857) was broken.Went to office and got new belt from parts.Installed belt, reassembled and washer now works as designed.All water lines were dry at the end of service.Job com"

Near Scenic Dr, Georgetown, TX 78626
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site for customer complaint of washer not turning on, found faulty console, I replaced console, unit tested good.

Near W Cave Loop, Dripping Springs, TX 78620
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the FC upper light and all lights are operating as designed. No water leaks observed during service, job completed."

Near Flamingsworth Hollow Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived on site to test unit for unit not washing. Test unit and found bad control board. Will need to replaced board at no charge board covered under 5 year warranty ; ordrng 1 CNOTE (C NOTE ) and 1 W10854225 (CONTROL BOARD )

Near Gaston Ave, Austin, TX 78703
James C.

James C.

DRYER MAYTAG MED5630HC0 "Arrived on site and installed new motor bracket, motor and sound pads. Unit operated properly for 10 minutes of timed dry with blanket in the drum. Loud vibration has stopped. Job complete"

Near Fox Cir, Burnet, TX 78611
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32517AB0 Arrived on site to diagnose a microwave that is not heating and has burning odor. Tested unit and found failed diode. Replaced diode and tested unit. Found all is functioning properly at this time.

Near Sheffield Way, Round Rock, TX 78665
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “gap on top of right side of right door” complaint. Customer is not satisfied with same portion of new door. Please inspect new door, before sending to customer. Office will need to set return schedule, due to new door needing to be manufactured. No leaks detected, at time of service.; ordrng 1 LW11037738 (dor-fip (STAINLESS))"

Near E 48th St, Austin, TX 78751
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher that’s not draining. I found the drain pump getting voltage and humming but not turning. I removed the drain pump and found it defective. I replaced the drain pump and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Nightshade St, Austin, TX 78728
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for the refrigerator with frosting issues in the FC and the FC light not working. Mr also stated the ice maker was changing from cubed ice to crushed ice on its own. I found the FC clear of any frost and ice when I arrived. I found ice on the door switch lever keeping it from opening fully. I removed the ice and the switch and light work properly. I explained to the customer that the door more than likely had stayed cracked open on the right side because they have a good seal and this is why the frost went away on its own. I tested the UI switching between crushed and cubed ice. I found the UI shorting out causing the ice selection to change and the ice door to not function correctly. I changed the UI and retested. All is working as designed. Call complete.

Near David Curry Dr, Round Rock, TX 78664
Lou S.

Lou S.

WASHER WHIRLPOOL WFW96HEAC0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error code F8E1. I cleared the code and continued with testing. The unit operated as designed showing no error codes at the end of testing. Following the tech sheet for t(e error code, I tested the control and sensor, but was unable to get a good reading due to faulty leads. I removed and replace the sensor and retested and again the unit operated as designed. The customer advised that the unit did not function correctly on Whites mode and Cold Wash mode. I began a test on whites mode and the unit slowly dispensed water (hot). I am ordering the flow meter, diverter valve and CNOTE-AUTHORIZATION and will return with the water valve and control. Will need authorization for all four parts ad office to schedule return service. As I was explaining the issues with the unit, the customer advised that when trying to stop the unit by pressing the power but

Near Brentwood Dr, Leander, TX 78641
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for compressor powering off. Replaced relay and overload,ran diagnostics compressor powered on and stayed on,frost forming on evaporator plate. Reassembled unit,powered unit on water and pumps working"

Near Musket Rim St, Austin, TX 78738
James C.

James C.

ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived on site and tested operation. I found no ice produced and ran diagnostics. I found reservoir drain pump not draining reservoir and leaking. I also found that the evaporator just hisses and makes a gurgling sound when reversing valve tested. No frost pattern formed after 5 minutes of compressor running. Unit has a failed sealed system and will need new compressor, drier, stub, evaporator and drain pump to repair. ; ordrng 1 CNOTE (3HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10489125 (pump) and 1 WPW10605286 (compressor)"

Near Hi Cir S, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for bent hinge . Replaced right side hinge . Oven door is now closing properly . Job complete

Near Pfluger Farm Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for unit making fan noise. Found evap was frosted up again. Cleared ice and replaced harness and fan am set to 8hr defrost and tested good. No leaks on site

Near Kissman Dr, Austin, TX 78728
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onnsite And found icemaker not operating due to ice blockage. Cleared ice blockage and restored function. All checks good.

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect mice venthood light not working. Upon further inspection, I found that the light was burnt out. I removed and replaced the bulb ad tested. Unit operated as designed. Job completed."

Near Acero Dr, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I tested the water dispenser and no water came out. I disconnected the water line at the top left hinge and blew through the water tube to clear it and it was clear. When I removed the UI, I found that the top right corner of the dispenser pad was cracked so I removed and replaced the both pads. I checked the valve and found it open. Removed and replaced the the valve and retested and the unit dispensed water. Also found that the units water line is connected directly into the RO system. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."

Near Glass Mountain Trail, Austin, TX 78750
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to test unit for sparking issues. Tested unit found waveguide burned out. Replaced waveguide. Tested unit and no sparks occurred during test. Job complete.

Near Bonita St, Austin, TX 78703
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Indigo Waters Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Per customer water leaked after last repair and hasn’t leaked since. Found no water in fresh food or freezer compartment. Removed compressor cover found no signs of leaking,checked drain pan no cracks in pan. Possible water leaked due to residue water from prev repair."

Near Bonniebrook Dr, Austin, TX 78735
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived to inspect refrigerator with intermittent cooling.Customer advised they’ve lost power several time recently.The refrigerator has had several power failures.I confirmed the complaint and removed and replaced the main HV control.Reassembled and unit tested as designed.All water lines were dry at the end of service

Near Cherokee Rose Cir, Georgetown, TX 78626
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite to install new UI and control to dryer from prior tech’s diagnosis. Removed and replaced both parts. Reassembled and tested. Dryer now works as intended.

Near N 4th St, Nolanville, TX 76559
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived to inspect leaking dishwasher.Removed kick plate and ran diagnostics test mode and spotted the leak in the back left portion of the tub, leaking through the tub onto the floor underneath the unit.Open the unit and found the element burned through the tub causing it to leak.Repair will require a tub, heater, authorization, 2 hours.All previously ordered parts will be used on return service call.Needs more work ; ordrng 1 CNOTE (2HOURS) and 1 CNOTE (AUTHORIZATION ) and 1 W10804026 (DISHWASHER TUB)"

Near Kenney Fort Crossing, Round Rock, TX 78665
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 Arrived on site. Was advised by management that u it no longer needs service

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site to install previously diagnosed parts. Found UI is not actually needed, Removed failed fill tube assembly and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Patagonia Pass, Austin, TX 78738
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW4 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the gear case and the clutch after testing the unit with the wash plate removed and hearing the loud popping noise the customer described when the unit would change direction and turn clockwise during agitation. I ran service step 52 to calibrate and step 51 to test. The unit completed the cycle, sounded normal, and all test passed."

Near Bridekirk Dr, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for door issues. Found excessive amount of rust on both doors,deep rust marks both doors uploaded pictures to sd-quick pic ordering both doors. ; ordrng 1 13107554SQ (FRESH FOOD DOOR SS) and 1 13109217SQ (FREEZER DOOR SS) and 1 WPW10393265 (NAMEPLATE)"

Near Laurie Ln, Austin, TX 78747
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for temp issue in fresh food and ice for in gin freezer. Found fresh food upper compartment warmer then bottom section,found water droplets in freezer as if unit is defrosting and then powering back on. Ran diagnostics found compressor not powering off during diagnostics,ran fresh food fan good strong air flow on upper vents,ran thermistor test passed,ran freezer thermistor test passed,ran fan test passed,checked door seals good. Diagnosed faulty control,removed control installed a new main control"

Near Edwardson Ln, Austin, TX 78749
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found icemaker possibly double filling. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Navarre Terrace, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER KITCHENAID KUDE60HXSS5 "Arrived to inspect unit shutting off before cycle finished.Ran diagnostics test mode and unit filled with suds, even without any soap inside.Found the error was caused by excessive suds, which contributed directly to unit shutting off.Customer uses pods that are 5x’s concentrated.Unit now works as designed.

Near Kingfisher Dr, Georgetown, TX 78633
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for loud humming noise from microwave . Found diode burned . Replaced mag cap diode . Tested unit . Heating water to WP specs . Job complete .

Near Longford Trail, Austin, TX 78754
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM404ESS2 "Arrived on site and found all plastic components of upper rack are broken or breaking, all pieces will need to be brought back in order to correct issue. No water leaks from connections at time of service.; ordrng 4 WPW10195839 (dishrack adjuster)s and 1 WPW10195840 (positioner) and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 1 WPW10588164 (housing) and 2 WPW10588165 (housing)s"

Near Copper Path Dr, New Braunfels, TX 78130
Robert J.

Robert J.

WASHER WHIRLPOOL WTW7500GC0 Arrived on job to replace gearcase and wash plate. After replacement ran calibration and diagnostics test. No leaks detected at time of service.

Near Dovemeadow Dr, Austin, TX 78744
James C.

James C.

RANGE WHIRLPOOL WFE525S0HZ1 Arrived on site and replaced all damaged parts. I found that the console panel was black stainless in the box and should have been stainless. Reordering console; ordrng 1 W11158166 (CONSOLE)

Near River Lake Dr, Kingsland, TX 78639
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for self dispenser door gasket coming off. Replaced dispenser test unit for leaks. No leaks present at this time. Job complete.

Near Kinney Oaks Ct, Austin, TX 78704
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL KVUB406GSS00 Arrived on site for vent hood lights when power on light will flicker then power off. Inspected unit and work area. Tested operations. Gained access to control and led driver and tested voltage. Found voltage going LED control and found LED driver losing voltage going out. Replaced LED control and tested operation. All tested good.

Near Bold Sundown, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER KITCHENAID KDFE104DWH5 "arrived on site to install previously diagnosed and ordered parts. Before repairing the unit, the customer provided POP. I removed and replaced the wiring harness and sump/motor assembly and mounted the unit to the cabinets. I tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Trails End Rd, Leander, TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MEDB880BW0 "Arrived on site for customer complaint of noise issue, found repair kit was needed, I replaced repair kit, unit tested good.

Near Hannah Dr, Dripping Springs, TX 78620
James C.

James C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and tested operation. I found communication error and blower speed error. Tested on bake cycle and unit canceled cycle with f8e0. Unit will need new UI, control and blower to repair; ordrng 1 W11248652 (BLOWER)"

Near Burnet, TX 78611
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found door gasket coming off. Installed new gasket and instructed customer to leave door closed for 24 hours to allow adhesive to cure. Job complete

Near Broadmoor St, Meadowlakes, TX 78654
Andy  B.

Andy B.

WINE COOLER KITCHENAID KUWR204ESB00 Arrived on site for wine cooler not cooling. Upon arrival unit was unplugged and at room temperature. Plugged unit in and found lights working but compressor and both fans not running. Found failed control. Removed failed part and replaced with new tested unit and all operations are normal. No water leaks present at time of service.

Near Palos Verdes Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site to replace ice door and repair the liner, I repaired the liner and installed the ice door, if problem continues, will need to replace left side door."

Near John Price, Blanco, TX 78606
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “doors uneven” complaint. Inspected unit and found doors uneven. Adjusted front rollers until doors lined up. No leaks detected, at time of service."

Near Mckie Dr, Austin, TX 78752
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 (JM) Arrived on site for burner with long ignite times. Inspected unit and work area. Tested igniters and left front burner was slow to ignite. Switched burner heads on front two burners. Found the burner head had failed. Replaced failed part with new burner head and tested unit. All operations worked good.

Near La Dera Dr, Liberty Hill, TX
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit for not starting. Test unit and found unit not draining not allowing unit to start. Found glass in drain motor, removed glass and Tested unit and was draining properly at this time. Job complete"

Near Indian Canyon Dr, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to install previously diagnosed and ordered parts. Pre the recommendations of Techline due to a noisy valve, I removed the water line from the wall to the unit and replaced it with an apex line and I attached a reducer in between the line and the unit. Tested the water dispenser and the unit was quiet with no more valve chatter. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Cedar Mound Pass, Cedar Park, TX 78613
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 Arrived on site for noisy unit. Ran u it and found vent tube in unit rattling. Removed panel and was able to stop vent from vibrating. And tested good

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice. Ran icemaker through a cycle icemaker ran through a cycle and filled with water,forced a fill to double check water flow good unit working as designed."

Near Arbor Downs Rd, Austin, TX 78748
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to inspect unit that is not washing properly. Tested unit to find lower wash arm was not properly clipped onto the wash pump. Corrected loose wash arm situation and tested. Operations are normal. Water connections are dry. Informed the customer that a GFCI breaker is not recommended by manufacturer.

Near Lavon Bend, Austin, TX 78717
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW560CHW0 Arrived on was advised by management that customer will need rescheduling ; schdld next appmnt for 10/1 TUE !

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519FS0 "Apt 1031, Arrived on site and found fuse has failed, after replacing fuse, Switches and interlocks, microwave will now operate properly. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Paul R.

Paul R.

WASHER MAYTAG MVWX700XW2 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the capacitor but before replacing it I tested it again and found it showing 35mf. I tested the unit and found the motor locking up when energized. The motor would spin freely without power to it. I replaced the motor, ran the calibration and auto diagnostics cycles. The unit completed the cycles and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Batavia Dr, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 Arrived on site to diagnose a refrigerator that is not producing ice consistently. Tested unit and found cooling consistent but icemaker slow to produce. Homeowner stated icemaker has already been replaced by another company. Issue most likely with dispenser and main controls. Homeowner wishes to think about repair prior to approving.

Near Gabriel Woods Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDX655DW1 (JM) Arrived on site for dryer that would not complete cycle. Customer stated that during heavier loads that it would complete the cycle and dry but on light loads it would intermittently not dry. Inspected unit and work area. Tested dryer temperatures and got readings of 115-160 degrees. Checked the back of the unit for ventilation and found minor lint build up. Advised customer of build up and recommended to have dryer vent cleaned. Spoke with customer on moisture sensor and user care guide.

Near Arroyo Grande, Leander, TX 78641
James C.

James C.

RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site and installed new fuse. Unit tests good. Job complete.

Near Bluebird Cir, Marble Falls, TX 78654
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF300EWH01 "Arrive on site for no ice also was informed at unit is not dispensing water. Water did check good from wall, can hear valve actuator but no water replaced dual valve . Still not dispensing ordering inlet single valve . Also ordering filter head , more then likely not needed but will have on hand . Nonwater leaks detected. Return 10/1 r. Request am only . ; ordrng 1 W10844267 (housing) and 1 WPW10238100 (valve-inlt)"

Near Hyridge Dr, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived to inspect refrigerator cooling issues.Ran diagnostics test mode and frost pattern was never present.The customer will need a sealed system repair and after quoting her, she decided to simply purchase a new unit.

Near Angelo St, Round Rock, TX 78665
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to replace hinges and latch, after replacing parts, door closed as designed."

Near Hideaway Cove, Dripping Springs, TX 78620
Andy  B.

Andy B.

DISHWASHER GE GLDT696D00SS "Arrived on site for dishwasher not draining, and not washing. Tested and inspected unit and found glass in drain pump damaging pump. No voltage going to drain pump due to failed control and no wire harness issues. Sump assembly seems to be operating. When running unit noticed leaks from unit. Unit is also not installed properly. Informed customer on what was found and on costs and customer has decided on getting a new unit. Customer is aware of unit water leaks.

Near Galleria Cir, Bee Cave, TX 78738
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for “controls, on display performing erratically” complaint. Inspected unit and found console to be faulty. Removed and replaced console. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Burnet Rd, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived onsite for the refrigerator that ice comes out of the dispenser when the bin gets full and the ice door is not closing. I found that this was not the customers complaint at all. The customer thought that when the bale arm was lifted on the ice maker that it would turn off the dispenser function and I explained to the customer that this only shuts off the ice maker. I explained to the customer that they needed to lock the control panel to stop ice from dispensing when the paddle is pressed. The customer was wanting to keep ice from dispensing but wanted the water paddle working at the same tome for their kids. I explained that this was not possible, that when the panel is locked it turns off both water and ice functions. Call complete."

Near Cessida St, Austin, TX 78728
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not draining. Found plug not removed from garbage disposal. Removed plug and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Wroxton Way, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and found customer needs to reschedule due to his wife not feeling well. Office to contact customer to reschedule. ; ordrng 1 SEENOTE (RESCHEDULE )

Near Beech Creek Ln, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10251076 (ICE MAKER )s

Near Cutlass, Lakeway, TX 78734
Tyler B.

Tyler B.

WASHER MAYTAG MVWB800VQ0 "Arrived on site for unit loud during spin. Found bearing had failed. Gave cust a detailed description of what happened and how we repair it, gave customer the option of having the bearing installed but she also stated unit would leak sometimes, told her we can do the outer tub and fix both issues side it comes with bearing and shafts pre installed. ordrng 1 W10193887 (tub-outer)"

Near Edwards Mountain Cove, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found FC temperature within range and RC temperature running warmer then to be expected. Inspected door gasket and found no issues. Found ice buildup on RC evaporator and evaporator cover. Found no service pointer on this issue. Did find that thermistors, controls, evap fan and evap cover will need to be replaced to properly repair unit. No water leaks present at time of service.

Near Seawind, Lakeway, TX 78734
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB322DMBM00

Near Cottage Bank Trail, Austin, TX 78748
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived onnsite and found unit panel cover still on preventing good operation. Removed panel and advise maintenance on unit status. All checks good.

Near W 5th St, Austin, TX 78703
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven having error F8-E0. Performed diagnostics mode and verified fault code. Tested cooling fan and found not operating on low speed. Gained access to control and tested voltage to fan on low speed and found none. Removed control and installed new. Tested operation and found voltage going to fan motor and motor making humming sound. Gained access to motor and tested windings and found within range. Tested fan to see if it would spin freely and found nothing interfering with fan. Removed fan and removed and installed new.

Near Leon Loop, Georgetown, TX 78628
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived onsite to install new filter housing to ice machine from my prior visit’s diagnosis. Removed and replaced filter housing. Reassembled. Clean condenser coils as well. Good ice slab forming and no leaks coming from housing. All water connections were dry at time of service.

Near , CT
Chase S.

Chase S.

DRYER AMANA NED4655EW1 Arrived on site found that unit just had a loose wire when I took the back panel off ran the unit everything’s good

Near S General Bruce Dr, Temple, TX 76504
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not advancing.Ran diagnostics test mode and discovered a stuck UI error code.Recalibrated the unit and allowed the customer to select the selections she was have issues with and unit tested as designed.Problem fixed.All water lines were dry at the time of service.Job complete

Near Pomegranate Dr, Harker Heights, TX 76548
Chase S.

Chase S.

WASHER AMANA NTW4516FW3 Arrived on site found the washer just need to drain hose all lines are dry

Near S General Bruce Dr, Temple, TX 76504
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG745H0FS1

Near S Rock St, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER MAYTAG MVWX655DW1 Arrived onsite for unit not finishing a wash cycle. Found low water condition error and found unit drain hose inserted 2 and half to 3 feet down the standpipe. Corrected install. Unit is now operating as designed.

Near S 1st St, Austin, TX 78704
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on job for complaints of washer not completing cycle. Ran diagnostics and got code F0E3 over load, F7E0 loss of power and F2E1 stuck button. Found the drain hose too far in drain. Corrected hose placement."

Near Tilly Ln, Buda, TX 78610
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WET4024EW0 "Arrived on site for washer making grounding sound durning spin cycle. Performed diagnostics and tested spin operation, no abnormal noise occurred. Ran unit on rinse cycle. Gained access to gear case and inspected, found leaking oil. Found drain pump or motor making high pitched sound. Disconnected drain pump from motor and noise no longer occurred. Will need to replace pump and gearcase. ; ordrng 1 and 1 WP3363394 (DRAIN PUMP)"

Near Village Commons Blvd, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived onnsite and found unit operating as designed. Found uppermost spinner dislodged. Retainer is not broker. Re installed spinner. All checks good. Advised. Ustomer on use and care.

Near Jessie St, Austin, TX 78704
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01

Near S Rock St, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFC2062FEZ03 Arrived on job to replace main control and UI control. After replacement program control and unit started normally. No leaks detected at time of service.

Near Fence Line Dr, Austin, TX 78749
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOCA7EC0HN02 "Arrived on site for unit display not working, got to work but had lines, after 15 minutes display dimmed out. Unit will need console to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W11299282 (console)"

Near N Scout Island Cir, Austin, TX 78731
James C.

James C.

WASHER WHIRLPOOL WTW6700TW1 Arrived on site and tested operation. I found the bearings were faulty in previously installed kit. Installed new and tested operation. Unit tests good. Job complete

Near Paseo De Rancheros, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL MFI2568AES "Arrived on site for knocking noise . Condenser fan and compressor checked good . Found freezer set too low and causing small ice build up around evap fan . Customer instructed about temp . Thawed out fan , all noises stopped . No water leaks detected at time of service . Job complete ."

Near Wayside Dr, Elgin, TX 78621
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDB4949SDE2 "Arrived on site for dishwasher making grinding noise. Performed diagnostics mode, no error codes. Monitored test cycle and found motor at fault. Will need to replace sump assembly.

Near Keenland Dr, Georgetown, TX 78626
Thomas L.

Thomas L.

RANGE WHIRLPOOL GW397LXUS06 Arrived on site for some of you on the touch panel not working. The unit has a failing touch panel. Replaced touch panel. All numbers and operations are now correct.

Near Apache Mountain Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

DRYER MAYTAG MED6630HW0 "Arrived on site and found saved error codes F3E3, customer says dryer was also flashing F6E2 communication error between ACU and HMI. But this is error is not in memory. ; ordrng 1 W11310058 (CONSOLE) and 1 W11316625 (HARNESS) and 1 WP8577274 (thermistor)"

Near Meadow View, New Braunfels, TX 78132
Al R.

Al R.

DISHWASHER KITCHENAID KDFE104HBL0 "Arrived to inspect leaking dishwasher.Removed kick plate and noticed the unit was not leveled on the left side, which was causing it to leak.Removed and replaced the gasket.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete"

Near Co Rd 3800, Lampasas, TX 76550
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWX655DW0 "Arrived on site for “noisy operation and poor wash performance” complaint. Inspected unit and found worn splines, in washplate. Removed and replaced washplate. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near Victory Gallop Dr, Del Valle, TX 78617
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker. Upon further inspection, I tested temps in the FC=9 degrees & RC=39 degrees. I removed the ice bin and found a large amount of ice built up in the ice maker and housing. I removed the ice maker and found two pieces of styrofoam insulation in the fill tube water chute. I removed all of the ice build up and replaced the ice maker. Also found ice built up inside the fill tube and I removed it. Placed the ice maker back into the housing and tested and the water dispensed into the tray and the ice maker began to harvest. No water leaks observed during service, job completed."

Near Springvale Dr, Austin, TX 78729
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW4 "arrived on site to inspect washer not spinning/clothing soaked at end of cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed again showing no error codes at the end of testing. I removed the water hoses and found corrosion inside the hoses and found some debris inside the screens of the valve. I removed and replaced the water valve housing and calibrated the unit. Retested the unit and it operated as designed again. I advised the person in the home of my findings/repairs and advised that both hoses would need to be replaced. No water leaks observed during service, job completed. I attempted to contact the customer with no avail. Left message."

Near Settlement Cove, Cedar Park, TX 78613
Thomas L.

Thomas L.

DRYER WHIRLPOOL MEDB855DC4 Arrived on site for unit that will not start. Tested unit and found that the unit has a failed drive motor. Motor hums but will not drive the drum.; ordrng 1 W10824899 (motor-drve) and 1 WP697772 (wheel)

Near Quail Run, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site for microwave that would intermittently reopen shortly after being shut to replace the hinges. I inspected the unit and work area. Removed the failed hinges and replaced with new part. Tested operations and all tested good.

Near Portobello Rd, Leander, TX 78641
Joseph C.

Joseph C.

WINE COOLER WHIRLPOOL WUW35X24DS "Arrived on site for “beeping, while door is shut” complaint. Spoke with Dustin, at Tech Line(Ref# 7725950380). Performed hard restart on unit. Unit is performing as designed."

Near Greenwood Ave, Austin, TX 78723
Joseph C.

Joseph C.

WASHER LG WT7100CW.ABWEUUS "Arrived on site for “vibrating and noises” complaint. Inspected unit and found rear right suspension unattached. Reattached suspension. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Welcome Glen, Austin, TX 78759
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBRC36SMS00 "Arrived on site and found refrigerator is in a trailer that was recently moved , during the move the entire Refrigerator fell forward smashing into island countertop and falling to the floor. Frame has been damaged, both doors are not closing properly, there is frost buildup in the freezer blocking airflow through the fresh food section.

Near Lyon Rd, Seguin, TX 78155
Clif L.

Clif L.

WASHER WHIRLPOOL MVWC565FW1 Arrived on site to diagnose a washing machine that will not spin. Found drain pump not functioning due to debris in pump. Removed all debris and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sand Hills Rd, Red Rock, TX 78662
Wesley P.

Wesley P.

MICROWAVE JENN-AIR JMW2430DP03 Arrived on site and reset unit and found unit operating as designed. Advised customer on use and care. All checks good.

Near W 11th St, Austin, TX 78703
Chase S.

Chase S.

WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose washer ran unit several times through test mode and regular running it The only thing I could fine with the lid was broken and it was not walking properly all lines are dry; ordrng 1 W11259006 (lid)

Near Pecan Creek Rd, Killeen, TX 76549
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit. For not draining. Tested unit found glass stuck in drain motor. Removed glass. Test unit draining correctly no leaks present at this time. Job complete.

Near Guemal Rd, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no cool. Removed compressor cover,checked pressures low side at -20 high side @ 125 while checking high side can heat hissing noise from cap tube,diagnosed leak at cap tube inside of liner,called tech support with finding,per tech support information being sent to product review team

Near Kamar Dr, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrive onsite for the refrigerator with interior lights not working. I found one of the LED’s out on the RC module. The module will need to be replaced. Call complete.

Near Justin Leonard Dr, Round Rock, TX 78664
Paul R.

Paul R.

WASHER WHIRLPOOL LTE5243DQA "Arrived onsite for the washer that flooded the home. I visually checked all the connections, hoses, valve, and pump. I could not see anything wrong. I tested the unit by filling it with a small amount of water and then putting the unit in a drain and spin. I found the customers house drain restricted and backing up. I explained to me that they needed to get a plumber to clear the drain and that the washer was not leaking.

Near Ohlen Rd, Austin, TX 78757
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop noises. Upon further inspection, the customer advised that the middle burner will make a “thumping” noise. I removed the cooktop to inspect the orifice holders and spark module and found where a spill had occurred on the middle burner and gone inside the burner box. I advised the customer that the noise is due to the spill. I advised that if the burner is hot and liquid gets on the burner it can cause a popping noise. Using my liquid gas leak detector, I checked all gas connections and all checked good. I checked all Ignitor connections and all were good as well. I advised the customer when they have a spill to clean it immediately to prevent the burners from malfunctioning. No gas leaks detected during service, job completed."

Near Iveans Way, Austin, TX 78717
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS586FIEM04 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker unplugged. Reconnected harness. Tested and refilled ice maker. Unit is performing as designed. No leaks detected, at time of service."

Near Middle Fiskville Rd, Austin, TX 78751
Andy  B.

Andy B.

ICE MACHINE JENN-AIR JIM159XYRS0 Arrived on site for ice machine no operations. Tested and inspected unit and found outlet that unit is plugged into has no voltage. Plugged unit in another outlet and unit started working properly. Noticed small water leak at drain pump connections. Tighten and all operations are normal. No water leaks present at time of service.

Near General Williamson Dr, Austin, TX 78734
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMBD104GSS Arrived on site and foundnunit will run but won’t heat. Ordering hi voltage components to repair. House is being remodeled and access to unit is limited. Confirm access to unit on return visit. ; ordrng 1 W11199531 (CAPACITOR)

Near Alta Vista Ave, Austin, TX 78704
James C.

James C.

DRYER MAYTAG MEDB835DW3 Arrived on site and tested operation. I found no faults in memory. Customer stated lights stayed on after cycle shows done but the unit used to only have the done light illuminated. I found that wrinkle prevent option was turned on which will cause display to show cycle currently running until the selected time for wrinkle prevent has run out. Instructed customer of finding. Unit working as designed. Job complete

Near Judge Fisk Dr, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “leaking, while trying to get ice” complaint. Per previous diagnosis, removed and replaced ice paddle. Water line is leaking, at joint mounting, in dispenser. Ordering new dispenser line. Screw missing, from previous visit. Ordering new screw. Request JD, for return visit. No leaks detected, at time of service.; ordrng 1 WPW10308489 (screw GREY) and 2 WPW10386778 (tube-water)s"

Near Tom Miller St, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite and put spacer under door catch. All checks good. Unit is now closing as designed.

Near Maria Anna Rd, Austin, TX 78703
Clif L.

Clif L.

FREEZER WHIRLPOOL GI6FARXXY00 Arrived on site today does a refrigerator that is leaking. Tested unit and found no leaks refrigerator at this time and most likely issue is homeowner has a leak inside the wall. No repairs to be done by Appliance Express At this time and homeowner will need a plumber to complete repairs.

Near Pine Knoll St, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for unit not making ice, replaced fill tube from burnt wires. Also found funnel was missing from ice maker, replaced ice maker

Near Mesa Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the lights in the FC section were out. I removed and replaced the upper LED light and all lights are functioning as designed. No water leaks observed during service, job completed."

Near Bayshore Bend, Austin, TX 78726
Scott  M.

Scott M.

WASHER WHIRLPOOL LSQ9560PW0 Arrived on site for washer not spininning . Found coupler broken also found unit will need gearcase and basket drive .

Near Ashwood Dr, Elgin, TX 78621
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for “partial display and not chiming” complaint. Inspected unit and found console faulty. Removed and replaced console. Tested unit unit is performing as designed.

Near Vaughan St, Austin, TX 78723
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onnsite and replaced retainer clip to repair upper spinner. All checks good.

Near Bend Of The River Dr, Austin, TX 78746
Chase S.

Chase S.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site to diagnose freezer needs Control board and by metal replace both parts part of a plastic piece broke needs to be ordered and return with it ; ordrng 1 W10574274 (PLASTIC ASSEMBLY)

Near Bonner Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on site to help tech install door

Near Barton Creek Blvd, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for cooling issue and no power to deli ui. Installed new harness,replaced evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,checked deli ui good.

Near W 9th St, Austin, TX 78703
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Arrived onsite to install new FC door. Removed an replaced door. Reassembled. Customer satisfied with replacement. All water connections were dry at time of service.

Near Lake Stone Ct, Woodway, TX 76712
Paul R.

Paul R.

RANGE WHIRLPOOL WFG975H0HZ0 Arrived onsite for the range to replace the previous diagnosed parts. I found the ignitor not sparking to the top of the burner head. I adjusted the ignitor and the unit works as designed. Call complete.

Near Bob White Ct, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site for no ice . Found Ice maker had locked up halfway thru a harvest . Tried jumping but didn’t respond . Replaced IM . Unit ran harvest and filled . No water leaks detected at time of service . Job complete .

Near Hawks Swoop Trail, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER MAYTAG MHW6630HC0 "Arrived on site to replace drawer ordered by previous tech, I replaced drawer, customer stated she will call if she is having any more issues."

Near VLG O THE HLS, TX 78738
Andy  B.

Andy B.

COOKTOP JENN-AIR JIC4430XS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cutlass, Lakeway, TX 78734
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on job for complaints of too much ice. Replaced bin thermistor. If problem continues replace control. No leaks detected at time of service.

Near Barton Creek Blvd, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on job to replace freezer door. Found that the inside of door bulge. Replaced door and now closing properly. No leaks detected at time of service.

Near Barton Creek Blvd, Austin, TX 78735
Arthur B.

Arthur B.

WASHER MAYTAG MVWC415EW1 "Arrived onsite for customer complaint of top load washer not spinning out clothes. Found gearcase faulty. P&L are as follows; All water connections were dry at time of service."

Near S Barbara St, Waco, TX 76705
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Removed and replaced freezer door as icemaker water line is kinked therefore unit does not make ice. All water connections are dry.

Near Dawson Trail, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit with little improvement. Will need to replace door to properly complete repairs. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10744163 (DOOR) and 1 W11036566 (MOTOR EVAP) and 1 W11170613 (HARNESS ) and 1 W11347840 (ICE CONTAINER )

Near Lou John St, Austin, TX 78727
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3830DS03 Arrived on site and inspected oven and found that upper fan blade for convection motors on both ovens is making contact with rear surface but only above a certain temperature bent all fan blades forward on top motors only and this has corrected the noise. Some surface has chipped off of one of the baffles and the new baffles mounting holes do not match the old ones. Bethel will need to be put into parts research as the other ones in parts stock likely have the same issue. Turned over to Shana for parts research.; ordrng 1 BAFFLE

Near Woelke Rd, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site and replaced all ceiling LEDs in fresh food section recommended by techline on previous visit. They still did not correct ceiling lights or freezer light, attempted to replace freezer lights again and found harness connector broke off completely and wires are foamed in to cabinet behind plastic and can’t be accessed. Lighting cannot be repaired this is not a serviceable area.

Near Schrank Oaks, Marion, TX 78124
Paul R.

Paul R.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for the range with the oven and cooktop not working. I found the oven working as designed. I found the cooktop with no spark. I found 120VAC to the module. I replaced the module and tested the cooktop. The unit is working as designed. Call complete.

Near Livorno Cove, Hutto, TX 78634
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for customer complaint of crease on dishwasher door panel. Confirmed issue. Removed and replaced panel. Customer satisfied with replacement. No other issues found. All water connections were dry at time of service.

Near N Old Robinson Rd, Robinson, TX 76706
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for right rear valve not turning . Replaced valve , used leak detector . All checked normal . No gas leaks detected. At time of service . Job complete ."

Near Craven Ln, Manor, TX 78653
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found ice maker fill tube frozen. Tested heater and found heater has failed. U it will need new freezer door to repair heater. ; ordrng 1 LW10728959 (dor-fip FZ-SS)

Near Bardella Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for dishwasher top rails detached from dish rack. Inspected unit and work area. Found top left rail broken and left adjuster broken. Removed broken parts and installed new. Tested rack and normal operations. Everything tested good. No water leaks present.

Near Cedar Hill St, Georgetown, TX 78628
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found dented drum and worn wheels. Ordering new drum and roller shaft.; ordrng 1 W10899578 (drum) and 1 WPW10359270 (roller shaft,support)"

Near Cedar Cliff Dr, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR LG LMXS30776S.ASBCNA0 Arrived on site for no cool. Found unit has been cooling since Sunday . All checked normal . No water leaks detected at time of service .job complete

Near Rambling Creek Ln, Pflugerville, TX 78660

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