Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9396 customer reviews

Lou S.

Lou S.

WASHER WHIRLPOOL WFW92HEFW0 "arrived on site to inspect washer drain pump not shutting off and unit door locked. Upon further inspection, I forgot und the unit unplugged. Plugged it back in and the drain pump kicked on briefly. I removed the top panel and unlocked the door to remove the articles from the unit. Placed in diagnostics showing error code F3E1 & F8E3. Cleared the codes and continued with testing. I removed the detergent cartridge and during testing, found a large amount of suds in the basket. Unit operated as designed. I checked the sensor and it is good as was the sensor tubing. I advised the customer of my findings of the unit detecting too many suds and shutting itself down as the sensor was sensing an overflow due to the amount of suds and they mentioned that they have a water softener. I recommended that they not use the cartridge as it might be dispensing too much detergent as seen from evidence in testing. Made recommendations for detergent use and use & care. No wa

Near Creek Meadow Cove, Leander, TX 78641
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2430DS03 "Arrived on site for customer complaint of clock being fast. Called techline, Joel from tech support informed me this is a power supply issue, this unit is not WiFi, and the clock goes off of a 60htz cycle, unit working properly SR# 7727149784"

Near Golf Crest Ln, Lakeway, TX 78734
Paul R.

Paul R.

WASHER WHIRLPOOL WTW8000DW5 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the failing control panel. I tested the unit running the UI test and all selections are working as designed. Call complete.

Near Axehandle Trail, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to replace freezer door for refrigerator. Replaced door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Brisa Bend Way, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for freezing in fresh food. Replaced diffuser assembly,y and replaced side wall temperature thermistor,powered unit on ran diagnostics all test passed."

Near Ben Crenshaw Way, Austin, TX 78746
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to inspect microwave for not turning off, upon inspection I found the control had malfunctioned. Replaced control and retested with no problem. Job complete"

Near Groundhog Way, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "arrived on site to inspect refrigerator ice maker not making ice and no water from the dispenser. Upon further inspection, I tested the water dispenser and none dispensed. I checked the lines at the left door bottom hinge and when I disconnected the lines, water came out. I pulled the unit from the wall and found the water turned off at the wall. Turned the water on and tested the ice maker and dispenser and both are operating. Customer advised that they believe the water line froze and since the water has been turned off and they used a blow dryer to the water lines at the bottom hinge, the water is now flowing. I advised the customer to be careful using a blow dryer on the lines as they can melt from the heat. Put the unit back into its place and leveled. No water leaks observed during service, job completed."

Near Kinloch Dr, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR JENN-AIR JFI2589AEP Arrived on site and tested operation. Found fresh food section at 15 degrees on lower shelves. Inspected for air leaks and found ice chute seal leaking air into fresh food compartment. Also found water slow to dispense. Inspected filter head and found valves not sealing properly causing obstruction to water flow.; ordrng 1 WP12656023 (endcap) and 1 WPW10287601 (seal)

Near Stillwater Ct, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect unit that is stopping in cycle. Ran diagnostics and foudnf1e1 and f1e2, replaced control and tested good, but spin was very loud, found gearcase leaked. Replaced and tested good"

Near Pinnacle Dr, Georgetown, TX 78626
Brandon C.

Brandon C.

OVEN KITCHENAID KODE300ESS04 "Arrived on site for customer complaint of timer not working, found faulty control, I replaced control, unit tested good."

Near Sumalt Gap Way, Briarcliff, TX 78669
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the drip pan and found the door working as designed after adding dielectric grease to the cam.\ Call complete.

Near Appennini Way, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Found all water lines frozen in unit including reservoir. Found vent obstructed causing air to push into reservoir area. Moved obstruction to different shelf and instructed customer of findings. Instructed that it could take up to 24 hours for all lines to thaw. Job complete

Near Brentwood Dr, Georgetown, TX 78628
Paul R.

Paul R.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for a oven that the screen went blank. I found the unit working as designed when I arrived because the customer had reset the power. I found the oven and the customers phone not connected to each other or to WiFi. I helped the customer to get the oven connected. The oven is working as designed. Call complete.

Near Campino Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install previously ordered parts. Replaced shaft, ice door, and cover. Tested unit and unit is working as designed. Call complete."

Near Hidden Springs Dr, Salado, TX 76571
David  Z.

David Z.

WASHER ELECTROLUX EFLS627UIW0 "Arrived on site to diagnose washer that sounded like it was making excessive noise, and had failed to spin out and drain clothes several times. Ran diagnostics and found codes E41 (door lock), EF5 Off Balance load. Tested unit in diagnostic mode and listened for noise. Unit did sound a little loud, but not abnormal and could not hear a failed bearing. Tested a quick wash cycle with a blanket. Unit spun properly with minimal vibration. No mechanical errors found on unit. Educated customer on use and care, as all exhibited conditions can be results of overload. No repair performed as none needed.

Near Chukar Cir, Austin, TX 78758
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site , replaced UI . Ran calibration and test wash . All checked normal . No water leaks detected at time of service . Job complete ."

Near Mountain Ridge Cir, Austin, TX 78759
Tyler B.

Tyler B.

REFRIGERATOR LG LFC25760TT "Arrived to inspect unit with lights staying in and meting light case. Found light switch was not fully connected on left side, corrected and replaced case and tested goodCase \

Near Longfield Dr, Georgetown, TX 78628
Dona W.

Dona W.

DRYER MAYTAG MEDB835DW3

Near Endicott Dr, Killeen, TX 76549
Dona W.

Dona W.

DRYER MAYTAG MEDB835DW3 "7727147949 arrived on site for dryer stopping during cycle, unit control will continue to countdown but drum will not turn, unit was ran on 2 separate loads with unit functioning correctly. Verified voltage L1 120 l2 122 htr 243 air 003. Called Techline and explained operation and failure while customer is running, Techline recommends replacing door switch and motor to begin with as windings may be opening under load after running for extended periods.

Near Endicott Dr, Killeen, TX 76549
Richard P.

Richard P.

DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher not working properly. Installed new sump and pump motor that was ordered. Tested dishwasher and it tested good and no leaks detected. Complete

Near Tower View Ct, Austin, TX 78723
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator not cooling. Upon inspection found that none of the fans were running and compressor was not running. Ran diagnostics and all functions tested fine except for compressor. Heard a clicking noise in main control compartment discovered that the compressor relay was clicking on and off. Replaced control and UI . Plug refrigerator back on and all fans came on and condenser fan came on but the compressor did not come on. Call tech line and we tested power to start device and we are getting 120VAC. Unplug refrigerator and took start device off and tested compressor. Compressor tested bad. Possible burn which caused the control to fault out. Ordering compressor and drier. Sealed system repair needed. Sr 7727154471 ; ordrng 1 876765 (mtg kit) and 1 978026 (valve) and 1 W10873801 (start-dev) and 1 WP978025 (valve) and 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor)

Near Roderick Lawson Ln, Austin, TX 78754
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PRXS0 Arrived on site for no ice. Service light blinking 3 pulses,ran diagnostics 2 blinks for Evap thermistor reading opened. Called tech support to verify if faulty Evap thermistor would prevent ice making. Removed thermistor found thermistor broken in half,replaced evaporator thermistor ran diagnostics all test passed.

Near Zen Gardens Way, Austin, TX 78732
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven too hot and bottom of oven damaged. Performed temperature test and found within range. Called tech line and made aware of findings was instructed that bottom damage is cosmetic and there is nothing to be done for it. And that temperature is within range but might try to replace control to be safe but is within range. Spoke with CS. And spoke with customer on what was stated by tech line and that we could replace control to be safe, but unit is operating as designed and is within range. Customer stated that if this is the case there is no need to replace control. No repairs are needed at this time."

Near Vasquez Pl, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer not locking. Tested and inspected unit and found unit is locking but cold side of valve is not opening.

Near Malta Cir, Hutto, TX 78634
Noah D.

Noah D.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for non dry, upon inspection I found The back vent clogged, cleared blockages and retested. Air flow returned, instructed customer on clearing vents, complete"

Near Silktassel Way, Hays, TX 78610
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and replaced freezer door diagnosed on previous visit, job complete."

Near Scenic Brook Dr, Austin, TX 78736
Paul R.

Paul R.

REFRIGERATOR LG LSXS26366S/02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant. I replaced the compressor and drier. I installed a low side service tap on the compressor. I installed the Jig upgraded software for the universal compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6.17 oz’s of R134A refrigerant. I tested the unit and found it working as designed. Call complete.

Near Sumac Ln, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER ROPER RAX4232KQ1 "Arrived on site for customer complaint of metal scraping sounds when washing a load of rugs. I wasn’t able to duplicate sound, I did notice the frame was not sitting on the base, I also found oil from gearcase and signs of brake going out. I instructed customer to keep using as is after I put frame on base correctly and if problem continues we can replace gearcase and brake

Near Seawind, Lakeway, TX 78734
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived on site and repaired noise issues using*motor and pads and foot. Unit is now operating as designed. Advised on repair. All checks good.

Near Borromeo Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

DRYER MAYTAG MEDC215EW1 "Arrived to inspect unit with timer not stopping, timer faulty, contacted safety and got approval to replace time #7727105490, Jen"

Near Pearson Way, Round Rock, TX 78665
Clif L.

Clif L.

DRYER WHIRLPOOL WED6620HC1 Arrived on site to diagnose a dryer that is still making unusual noise. Found blower wheel and motor out of balance. Replaced both parts and added sound pads under motor and under blower housing. Tested unit and found all is functioning properly at this time.

Near Leitrim Way, , TX 78653
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to diagnose refrigerator that was not able to eject water filters from housing. Examined unit and found cover would open but not eject the filters. Found the ejection arm locking piece broken off and allowing Arm to slide over filter, and filter locked in. Replaced housing and replaced filter since old one was locked in. Retested unit and found all is working as designed. No water leaks found at time of service. Call complete."

Near Myrick Dr, Austin, TX 78731
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Arrived on site for refrigerator leaking water at filter. Inspected unit unit and work area. Found ice buildup at bottom of RC. Performed diagnostics and tested water dispenser and found no water leaks. Inspected ice maker and found fill tube frozen. Found ice has caused fill tube to fail. Will have to return with fill tube to finish repair. Removed ice from bottom of unit and found return vent frozen. Thawed out return vent and cleaned water up. ordrng 1 W11232485 (FILL TUBE) and 1 W11415785 (FILL TUBE)

Near Thataway, Horseshoe Bay, TX 78657
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL WCG55US6HS00 Right on site for knob that was burned. Inspected unit and work area. Replace knob and tested unit. Adjusted down flame a little and unit is working as designed. Call complete.

Near Stone Russell Dr, Salado, TX 76571
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC36QTS04 "Arrived on site for customer complaint of UI panel not working, and ice and water not working. I reset unit by powering off for 2 minutes, unit tested good after that. If problem continues, will need UI control panel.

Near The Hills Dr, The Hills, TX 78738
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and filter dryer and added process port. Pulled unit into deep vacuum and verified unit held vacuum. Charge compressor with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Honeysuckle Trail, Austin, TX 78759
Robert J.

Robert J.

VENTHOOD KITCHENAID KXW8748YSS0 Arrived onsite for ventahood auto on concerns. called tech line verified that this unit does have an auto on function but will not turn on until unit thermostat reaches over 165 degrees. Due to the location of the thermostat. There no safe way to test function without risking damage to unit. Sr 7727153487 complete.

Near Racing Oak Loop, San Marcos, TX 78666
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for no ice. Ran diagnostics ice box fan not running called tech support per tech support need to replace fan again. SR#7727151250; ordrng 1 W11407678 (ICE BOX FAN)

Near Tiburon Dr, The Hills, TX 78738
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW1 Arrived onsite for the washer not working. During testing found that the console is not working. Washer will not turn on. Tested control board and the green led is flashing which means control board is good per tech sheet. Replaced console and washer tested good. No leaks present.Complete

Near Vioitha Dr, Austin, TX 78723
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for unit making loud noises. Tested unit. Found that vent hose was rubbing making loud noises. Moved vent hose. Tested unit. Unit test good. No issues at this time. Job complete

Near Bastrop Hwy, Austin, TX 78741
Jonathan M.

Jonathan M.

OVEN KITCHENAID KOCE500ESS05 Arrived on site for microwave where that won’t turn off the fan after using the microwave. Inspected unit and work area. Customer showed me what was going on and the fan ran for five minutes without turning off. Customer states that this can run forever until you shut off the breaker to the unit. Placed an in-service diagnostics and found F6 E6 (appliance manager lost communication) and F6 E8 (lost communications with the microwave oven appliance manager) error codes. Ordering control\ ordrng 1 W11179310 (cntrl-elec)

Near Mission Trail, Salado, TX 76571
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS72EC7HS01 Arrived on site for wall oven not keeping time. Upon arrival customer informed that it has not kept time since new UI was installed. Inspected unit and found unit is not hooked up to WiFi. Called tech line (SR# 7727148176) made aware of issue and what was found. Was instructed that that we will need to replace UI and that UI needs to come from Plainfield (or plainville?) was turned over to trade care and was instructed that she could order part but can not get it from that location. Will need to order parts research to get that part. Office to schedule return trip. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (AUTHORIZATION NEEDED )

Near Kingwood Cove, Austin, TX 78757
Robert J.

Robert J.

VENTHOOD KITCHENAID KVWB600HBS0 Arrived onsite for ventahood light not shutting off. Upon inspection we found that the UI Control was not working properly. Replaced control and tested light. Everything is working now. Complete.

Near New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and found ice bin frozen into housing. Using steamer I warmed the cavity to remove the ice bin. Cleared all ice and found bin damaged and ice maker has failed causing water to over flow and freezer ice maker housing. ; ordrng 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker)

Near Lost River Rd, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site to install previously diagnosed parts. Tested and inspected unit and found all slide and switch operations to be normal and bin full of ice. Called tech line and spoke with TJ and was instructed that operations are normal but to improve to lift FC door. Did as instructed. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Grapevine Ln, Austin, TX 78759
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace broken ice maker fill tube, after replacing, unit tested good"

Near Bridle Path, , TX 78620
Al R.

Al R.

OVEN WHIRLPOOL WFE505W0HW1 Arrived to inspect range not heating.Discovered and photographed the damaged hardwired range cord.Customer will contact rental company to request the owner purchase a new cord and have it installed in the residence properly.When customer has this done she will call to reschedule service.

Near Wind Ridge Dr, Harker Heights, TX 76548
Jacob S.

Jacob S.

DRYER WHIRLPOOL WGD8620HC0 Arrived onsite for unit giving e3f3 error code. Replaced parts that previous tech ordered. Tested unit. Unit test good. No issues at this time.

Near Lisa Dr, Austin, TX 78733
James C.

James C.

REFRIGERATOR LG LMX28987ST "Arrived on site and tested operation. Found unit is not cooling. Fans running and compressor hot. Unit has failed compressor and will need new compressor, drier and control to repair.

Near Yearwood Ln, Jarrell, TX 76537
Scott  M.

Scott M.

OVEN WHIRLPOOL WEE510S0FS2 "Arrived on site for door issues.Found handle broken off and glass ground dented . Replaced door front glass and handle . Job complete ."

Near Scofield Ridge Pkwy, Austin, TX 78727
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onnsite and found symptom of failed run capacitor. Ordering capacitor to repair. Pop documented. ; ordrng 1 W11283592 (CAPACITOR )

Near N Interstate 35 Frontage Rd, Austin, TX 78753
Lou S.

Lou S.

WASHER MAYTAG MVWC415EW1 "arrived on site to inspect washer not draining. Upon further inspection, I forgot und the unit with some water in the basket/tub. Placed the unit in diagnostics showing error code F9E1. Cleared the code and manually attempted to drain the water, but the pump failed. Using my wet vac, I removed the water from the unit and removed and replaced the drain pump and retested. Unit is operating as designed. I found that the impellers in the drain pump were broken. No water leaks observed during service, job completed."

Near Ridgmar Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for refrigerator icemaker leaking. Upon inspection we found that the evaporator drain was clogged and the overflow was spilling into the fridge. Cleared the blockage and tested drain. Everything working properly and no leaks detected.

Near Springtown Way, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of unit not making ice, found optics are faulty, I tried to jump ice maker and ice maker would not rotate. ordrng 1 2266836 (icemaker assy) and 1 W10757851 (cntrl-elec)"

Near Myrtle Beach Dr, Austin, TX 78738
Brandon C.

Brandon C.

RANGE KITCHENAID KDRP463LSS08 "Arrived on site for customer complaint of right front burner not igniting, I removed burner cap, made sure burner head was clean and tested unit, all burners tested good at time of service. Informed customer of proper cleaning of burner heads and caps.

Near Myrtle Beach Dr, Austin, TX 78738
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. Found full frost pattern on fresh food evaporator in diagnostics and freezer has good frost pattern too. Found during test4 on step 5 the unit reset. I was unable to duplicate this failure. Unit has failing electronics causing the unit to randomly cycle off and restart cooling which is not allowing for proper defrost cycles and proper cooling. Unit will need ui and main control to correct failure. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)

Near Hagen Ct, Georgetown, TX 78628
Scott  M.

Scott M.

MICROWAVE KITCHENAID KHMS2040BSS1 "Arrived on site for microwave only will run with holding door .found lower interlock bracket failing , tabs holding micro switch were lose . Replaced lower interlock . Unit is now operating normal . Preheating water per WP specs .

Near Pasadena Dr, Austin, TX 78757
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site and tested operation. Customer had unit turned off. Ran diagnostics and found all functions test good. Started normal cycle to test ice making function and found unit making ice properly and all functions test good. Customer hearing water draining and seeing the water flow through return line to reservoir. Unit working as designed. Job complete

Near Pitchstone Cove, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "(DM) Arrived on site for refrigerator not working properly. Inspected unit and work area.Customer stated he is having rust develop on the outer door due to moisture build up from inside the unit. Measured temperatures in freezer and fresh food found both within range. Spoke with customer on rust removal. Will need authorization for doors to be replaced. Tested all other operations, no other failures found. ; ordrng 1 SEESTICKYNOTE (STICKY)"

Near Short Circuit, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site and replaced dented doors, refrigerator is now complete, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived onsite for shut ff arm to ice maker broken. Looked at unit. Arm was bent. Replaced arm. Tested unit. Unit test good. No leaks at this time Job complete

Near Webberville Rd, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mind harvest and the fill tube was frozen. I attempted to jump the IM and it failed. Using my steamer, I removed the ice from the fill tube and removed and replaced the the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for refrigerator leaking water out of the door. Upon inspection we found that the evaporator drain was clogged with ice and debris. Removed debris and defrosted drain. Water is draining as it should. Complete.

Near Roadrunner Ave, New Braunfels, TX 78130
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for a oven that the temp is off. Ms stated the upper oven has the issue and it doesn’t get hot enough. I tested the upper oven temp with the control set at 350 degrees. The oven temp cycled between 347-375 degrees averaging 361 degrees and actually running hot. I explained this to ms and calibrated the oven by adding a -10 degree offset. I went over loading the oven and proper preheating times with the customer depending on what type of product they are cooking. I tested the lower oven and found it cycling between 344-372 degrees. I added a -10 degree offset to the lower oven. The ovens are working as designed. Call complete.

Near Eucalyptus Bnd, Austin, TX 78717
Clif L.

Clif L.

COOKTOP JENN-AIR JGD8430ADS arrived on site to diagnose a cooktop with burners that are not operating. Found left front igniter cracked. Igniter will need to be replaced to complete repair. ordrng 1 WP74009336 (igntr-surf)

Near Oxford Dr, Pflugerville, TX 78660
James C.

James C.

WASHER MAYTAG MAH55FLBWW Arrived on site and tested operation. Found pump making a grinding sound when running. Found impeller has broken off motor shaft. Drained water with shop vac and installed new pump. Verified operation and tested for leaks. No leaks observed after repair and unit operating properly. Job complete

Near Caprock Pl, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found unit cam kit failing. Replaced with new cam kit. Unit is now operating as designedUnit repair is complete.

Near Methodius Dr, Hutto, TX 78634
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer heating element not turning off.Confirmed the complaint and noticed the element was grounded and remained on even though the unit was not on.Disassembled and found the element and thermal fuse were both defective.Replaced both, reassembled and unit operates as designed.

Near Christie Dr, Killeen, TX 76542
Jonathan M.

Jonathan M.

DRYER GE GFDR485EF1RR Arrived on site for dryer that had a burning smell. Inspected unit and work area. Remove front panel of dryer and found belt partially melted. Replaced belt and tested unit customers advised that the burning smell was going away. Call complete.

Near Sun Cir, Rogers, TX 76569
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onnsite and replaced fan blowers. Unit is now operating as designed. All checks good.

Near Antioch Ave, Pflugerville, TX 78660
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect fridge for loud running sounds, tightened down compressor and retested with no noise continuing, inspected compressor and found no issue. Job complete"

Near Frenchie Ln, Austin, TX 78748
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site for thin ice. Installed valve prev tech diagnosed. Found water flow weak removed filter good water flow advised customer to let unit run since filtration system already installed to plumbing with no filter. Ran diagnostics all test passed.

Near VLG O THE HLS, TX 78738
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed control damper. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Oak Park Dr, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER WHIRLPOOL MHW6630HW0 Arrived on site for washer leaking. Had customer load unit and watched unit in cycle for about an hour with no leaks. Customer stated it happens only about once every 4 times. Does not appear to be coming from standpipe. Did notice tub appears to be coming apart at seam. Ordering part as well as other water related parts. 2 hour job. 2 man job. Office to schedule return trip. Customer signed waiver.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11287257 (TUB) and 1 W11314654 (hose) and 1 W11316056 (hose) and 1 W11316274 (hose) and 1 W11316605 (hose) and 1 W11316671 (hose)

Near W Vienna Dr, Hutto, TX 78634
Noah D.

Noah D.

WASHER MAYTAG MVWX655DW1 "Arrived on site to replace the latch on the washer, upon inspection I found the locking mechanism not working, replaced locking mechanism and attached harness to control.

Near E Slaughter Ln, Austin, TX 78744
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator that would not dispense water or ice. Inspected unit and work area. Found water lines frozen as well as water reservoir. Used heat gun to thaw and tested unit. Unit is working as designed. Found a small crease where air was being released from ice maker container leaking into the top where water lines and reservoir sat. Closed gap and unit should work as designed. Call complete.

Near Ambrose Cir, Temple, TX 76502
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator making a noise. During testing could not duplicate the noise the customer is hearing. Advised customer to take video recording of the noise when it comes back.

Near Woodland Ave, Austin, TX 78704
James C.

James C.

WASHER SAMSUNG WF338AAW/XAA Arrived on site and found basket would not turn. Found basket detached from rear bearing.. Job complete

Near Mexican Olive Dr, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER GE PDWT580V00SS "Arrived on site to diagnose dishwasher not filling issue. Performed diagnostics and voltage checks. Found unit did have power. Plumber had been out prior and disconnected the inlet line from the unit. Checked voltage and did find voltage and inlet valve.p, and motors were running (loudly),Recommended new inlet valve to start, however after examining the float switch and interior of the unit found it was caused in solid calcium / soap buildup and likely will need additional trips once each component is brought back online. Call complete."

Near John Simpson Trail, Austin, TX 78732
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that was having trouble with upper rails. Examined unit and found upper track stops were missing from install and rack was sliding right out the tracks. Installed / replaced both upper stops. Retested and unit is working as designed. Call complete.

Near Windroot St, Austin, TX 78728
Kevin B.

Kevin B.

WASHER KENMORE 110.2693269 "Arrived on site and set washer to run on a normal cycle oil and did not see any leaking, removed outer shell and inspected hoses and drain pump and did not find any water leaking. While washer was draining stand pipe overfilled, standpipe what is the reason for customer experience of water on the floor, it will need to be corrected by a plumber.

Near Castlewood Dr, Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near White Fox Cove, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM404ESS1 "arrived on site to inspect dishwasher spray arm. Upon further inspection, the lower spray arms continues to not stay secured. I removed and replaced the spray arm and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Foxboro Ln, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDPE234GPS0 "I don’t site for dishwasher that’s not washing dishes. Inspected unit and work area. Placed unit in service diagnostics and found an F2 E1, F4 E3 (wash motor not running), and F7 E1 (no heat) error codes. Ran unit 5rough an auto cycle and found the wash motor not running. Replaced pump and motor and tested unit. Unit worked as designed and heated at the end. Call complete"

Near Fawn Meadows Dr, Temple, TX 76502
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for front left pilot not lighting quickly. Tested unit. Found that the office may need replacement.

Near Kuhlman Ave, Austin, TX 78702
Richard P.

Richard P.

WASHER WHIRLPOOL WFW3090GW Arrived onsite for the washer not draining properly ; ordrng 1 W11046209 (pump-water)

Near Enfield Rd, Austin, TX 78703
Al R.

Al R.

OVEN WHIRLPOOL WGE745C0FS01 Arrived to install previously ordered part from prior diagnosis.Confirmed the complaint and removed and replaced the defective door.Reassembled and unit works as designed.Customer satisfied.Job complete

Near Leader Dr, Killeen, TX 76549
Jacob S.

Jacob S.

OVEN WHIRLPOOL WGG745S0FS02 Arrived onsite for possible gas leak to unit. Tested unit. Found no issues at this time. No leaks present. Job complete

Near Frida Bend, Austin, TX 78744
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived onsite for washer not cleaning clothes. Ran diagnostics and found that the water valve was bad. Installed new water valve and tested functionality. Everything tested good. No leaks detected. Complete.

Near Rockwall Pkwy, New Braunfels, TX 78132
Jacob S.

Jacob S.

RANGE HOTPOINT RGB508PEA5WH Arrived onsite for back left pilot not turning on. Tested unit. Found that the orafice was clogged. Cleaned oriface. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rio Grande St, Austin, TX 78701
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to inspect mic for not working, upon inspection found the door switch not clicking, replaced top and bottom door switches, retested and no power, fuse had been blown. Ordering fuse, office to reschedule ; ordrng 2 W10138793 (FUSE)s"

Near Morts Pl, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

WASHER LG WM3470HVA "(DM) Arrived on site for washer over filling with water in the tub. Inspected unit and work area. Performed diagnostics mode and monitored for leaks. Unit operated as designed no water leaks detected. Removed hot water line from the valve in the washer and found a slow leak in the hot water valve. Removed failed valve and replaced new. Monitored valve for leaks, no leaks detected. Performed diagnostics mode and monitored for leaks. All tested good no leaks detected.

Near Ranger Peak Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onnsite and found unit operating with failed adjusters. Advised customer on repair that is needed. Ordering parts ; ordrng 1 W10712394 (adjuster)

Near Plover Run Trail, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for door issues found broken wires at door hinge. Unable to repair wires due to some wires to far back cut

Near La Concha Cove, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR GE TPX24BRBBWW "Arrived on site and found tenant is experiencing compressor is making intermittent noise, new compressor is other accessories may be needed, (access stub, dye dryer) to be determined by sealed system technician."

Near Travis Green Ln, Austin, TX 78735
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived to inspect unit with air filter confusion was able to correct, but found handle on freezer bent, will need to return to repair ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11360641 (HANDLE)"

Near Buffalo Cave Rd, , TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for fridge being loud . Found compressor mounts were loose causing a loud vibration . Tightened down mounts and used pads on mounts . Unit vibration noise has stopped . Nonwater leaks detected at time of service . Job complete .

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for frost building on fresh food evap . Talked to CS and both agreed to install UI and control. Will bring back evap motor and control . Ordering UI and control. Nomwater leaks detected at time of service . Please call to set return .; ordrng 1 W11089931 (UI CONTROL )

Near Bois-D-Arc Rd, Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "(DM) Arrived on site for refrigerator freezing in the RC. Inspected unit and work area. Found products pushed all the way to the back of the unit, and blocking the vent. Ran diagnostics mode and tested all operations, all tested good. Adjusted the thermostat down. Spoke with customer about not blocking the vent in the back and leaving space in the back of the unit, to insure proper air flow."

Near TX-29, Burnet, TX 78611
Brandon C.

Brandon C.

REFRIGERATOR LG LMXS30776S/01 "Arrived on site for customer complaint of unit not dispensing ice or water, found faulty control board. Ordering control, control is at top of fresh food section door.; ordrng 1 ABQ72940010 (CONTROL)"

Near New Lido Dr, Lakeway, TX 78734
Kevin B.

Kevin B.

COOKTOP JENN-AIR JGC7636BS00 Arrived on site and inspected cooktop and found flames on the lowest setting are too high to use for simmering. Adjusted all burners per customer preference and cooktop is now correct. Job complete.

Near Kemp Hills Dr, Austin, TX 78737
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSF26C4XYY04 "While on site for icemaker repair customer informed me that they needed additional repairs. 4 lights are out In the RC and they request a new water filter. Ordering 1 Edr1rxd1 filter, and 2 w11130208 light modules.. ; ordrng 1 EDR1RXD1 (water filter) and 2 W11130208 (module)s"

Near Knollwood Cove, Austin, TX 78731
James C.

James C.

WASHER MAYTAG PAV2300AWW Arrived on site and tested operation. Found water leaking from drain hose at tub. Cleaned up water and shop vacuumed drain line of water. ; ordrng 1 WP21001915 (hose- tub)

Near Armstrong Dr, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit having loose handle on freezer door. Tested unit. Found that freezer door handle was missing mounting screw and handle was scratched. Replaced parts. Tested unit. Unit test good. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for no noise on control boar dwhen hitting buttons. Found sound was turned off. Turned sound on test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit having a dented top. Looked at unit. Saw dented top. Did not have with me. Ordered part. Office to reschedule.; ordrng 1 WPW10208373 (top)

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for unit missing a shelf. Looked at unit. Saw shelf was missing and handles. Replaced shelf. Ordered parts. Office to reschedule ; ordrng 1 W10827046 (handle,door (ss)) and 2 W10899551 (handle)s and 6 WPW10661886 (screw)s"

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF305ESS02

Near Cat Hollow Club Dr, Briarcliff, TX 78669
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for PO error, upon testing found failure in UI and Hv control, due to repeat PO errors, caused by non consistent voltage, replaced UI and HV control and found the PO error stopped, job complete"

Near Stirrup Dr, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 "Arrived on site for no cool. Found freezer evaporator incased in ice,ran diagnostics heater not powering on,removed cover found neutral white lead not connected to heater. Installed neutral wire harness heater powered on, defrosted evaporator ran diagnostics all test passed good air flow from evaporator fan"

Near Bergfeld Ave, New Braunfels, TX 78130
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE304DSS0 Arrived on site to diagnose one dishwasher with upper track issues. Found both upper tracks were separating and the bearings were blown out. Replaced both tracks and retested. All is working as designed. Call complete.

Near Lakecliff Hills Ln, Austin, TX 78732
Robert J.

Robert J.

DRYER WHIRLPOOL WED7000DW1 Arrived onsite for dryer not heating. Ran diagnostics and found that the thermal cutoff was not working. new thermal cutoff was installed. Tested unit and everything working correctly. Complete.

Near Iron Rail Rd, Dripping Springs, TX 78620
Richard P.

Richard P.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite for the dryer not drying correctly. Ran diagnostics and found error code F4E4 no voltage on L2. Checked voltage. From ground to L1 only getting 16vac and L2 getting 16vac. Advised customer to call an electrician to check out electrical issue. Dryer is working to specs but not getting the correct.

Near Edge Creek Dr, Austin, TX 78744
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not washing.Confirmed the complaint through diagnostics test mode and unit motor never activated.Removed and replaced the pump and motor.Reassembled and unit tested as designed. All water lines were dry at the time of service.Job complete

Near Lake Rim Cir, Georgetown, TX 78633
Andy  B.

Andy B.

DRYER AMANA NED4655EW1 "Arrived on site to install previously diagnosed part. When disassembled unit found failed drum had cut top of bulkhead in half (See SD-QuickPic) ordering bulkhead as well as associated parts in case needed. Customer wants soonest appointment possible. Office to schedule return trip.; ordrng 1 279827 (motor!dryer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11178667 (bulkhead) and 2 W11229607 (nut)s and 1 WP3388703 (washer) and 1 WP348197 (washer) and 1 WP8541818 (box) and 1 WP8577230 (housing) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"

Near Chianti Cove, Pflugerville, TX 78660
James C.

James C.

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site and tested operation. Customer has examples of dishes with spots and film. Found rinse aid dispenser not dispensing. Replaced dispenser and tested. Also recommended customer switch to liquid soap and use minimal amount due to having a water softener. Unit tests good. Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4800XQ4 Arrived onsite for the washer not spinning properly. Installed new asker assembly and washer tested fine. Complete

Near E Slaughter Ln, Austin, TX 78747
Richard P.

Richard P.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer not working properly. During testing found that the dryer shuts off when turned on. Checked voltage. L1 to ground is 16vac ground to L2 is 16 vac. L1 to neutral is 248vac and L2 to neutral is 0 vac. Ground to neutral is 16vac. Advised customer that there is an electrical issue with the wall outlet. Dryer is getting too much voltage to one leg. To call an electrician to check it out. Complete

Near Kyle, TX
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range F1-E0 error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Eli Whitney Way, Hutto, TX 78634
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW1 "Arrived on site and inspected washer and found saved error code for overload, ran all functions in manual diagnostic and washer is spinning correctly. Per customer request demonstrated loading washer with a king sheet set, wet sheets manually and spun it out while draining and spin cycle is correct no excessive movement. Washer is operating as intended, documented service call with tech line 7727145005"

Near Croydon Loop, Austin, TX 78748
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, the temp was 411 degrees. My next 5 readings were 418, 325, 372, 329, 351 for an average of 359 degrees. The unit is operating as designed. No repairs needed at this time. Job completed. Attempted to contact customer with no answer. Contacted office DW and left message to get email address for receipt. No one available to sign for receipt."

Near Peregrine Way, Leander, TX 78641
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for range handle broken off. Inspected unit and found failed trim vent. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Chris Kelley Blvd, Hutto, TX 78634
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for unit leaking. Tested unit. Found water dispenser drawer was spraying and leaking towards the front. Ordered part. Rescheduled with customer.. ; ordrng 1 W11318755 (drawer)

Near E Ben White Blvd, Austin, TX 78704
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site for dishwasher not drying dishes and not cleaning properly. Checked for error codes and found none. Ran unit in diagnostics and unit did not head and when unit drained sink backed up. Found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal aside from sink backing up. Customer will need plumber to fix plumbing issue. No water leaks present at time of service.

Near Arctic Loon Pass, Pflugerville, TX 78660
Andy  B.

Andy B.

MICROWAVE ELECTROLUX EW30MC65JS3 "Arrived on site for wall oven microwave error codes and blowing fuse. Tested and inspected unit and called tech line. UI, main control, microwave hidden control and switch’s will need to be replaced to complete repairs.

Near Co Rd 100, Hutto, TX 78634
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator making a rattling sound. Inspected unit and work area. Customer showed me where the noise was coming from (the diffuser). I’ll aced the unit in service diagnostics and ran the diffuser test. He stated that was exactly what he was hearing. I advised him this was normal after a while. However, he wanted the sound to go away. Ordering diffuser and rescheduled appt; ordrng 1 W11164593 (diffuser)"

Near China Spring, TX 76633
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and found build up on inner glass of door. Verified build up is on face of glass and demonstrated to customer. Recommended getting a household kitchen degreaser to cut through the build up. Unit tests good. Job complete

Near Rockport St, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel door. Replaced front panel test unit and unit test good job complete

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MSF25D4MDM01 "Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, took one picture. Inspected icemaker and cycled it and it did not overfill, and there is no evidence of it leaking, ice production is good, took one picture. Evaporator drain is not blocked but it is draining slowly, used steamer to ensure it is not over filling and causing ice at bottom of freezer. Will bring back icemaker and also replace filter housing. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"

Near Bahama Rd, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to replace parts previously ordered. Installed new refrigerator door and side UI. Tested functionality and everything is working. Complete

Near Hopping Peach Cv, San Marcos, TX 78666
Scott  M.

Scott M.

WASHER MAYTAG MHW8200FW0 "Arrived on site for dispenser issues . Ran diagnostics ,nonerror codes . Did find a lot of sudsing during diagnostics wash cycles . All features are functioning properly . Recommended a stronger cleaner , washer magic . No water leaks detected at time of service . Job complete .

Near Toscana Ave, Austin, TX 78724
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for unit not powering on. Tested unit. Found that correct voltage was not getting to unit. Checked breaker. Breaker had flipped off. Turned breaker back on. Tested unit. Unit test good. Did seek with customer about possible breaker issue. Job complete

Near Greenlee Dr, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I placed the unit in diagnostics showing error code F7E1-incoming water too cold. Cleared the code and continued with testing. Unit operated as designed except the element never came on during testing. I removed the outer door panel and checked continuity to the element through the connections at the control and found the element good. Customer advised they have a water softener system in the home. I advised the customer that the control needed to be replaced and due to some rough spots on the element, it too will need to be replaced. . I am ordering the main control and heating element and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 02/19/20. Customer requests last call of the day. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10703867 (heater) and 1 W11305303 (CONTROL)"

Near Mira Vista, Leander, TX 78641
Noah D.

Noah D.

DRYER ELECTROLUX EFME617STT arrived on site to diagnose unit, upon inspection found the dryer making vibration noises, replaced ALL drum rollerS and idler pulley, put all parts back together and retested with noise still present, called Electrolux and followed along with their noise procedure, all steps taken to include sound pad, Electrolux stated that is a noise that is not disrupting the functioning or from a replaceable part. Job complete"

Near Pegasus Dr, Spring Branch, TX 78070
James C.

James C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. Found all burner out of adjustment and would boil water on lowest setting. Adjusted to properly flame height. Unit tests good. Job complete

Near Rockport St, Georgetown, TX 78633
Clif L.

Clif L.

RANGE GE JGBS66REK2SS Arrived on site to diagnose a range with an oven that is not operating. Found failed bacon igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.

Near Old McDade Rd, Elgin, TX 78621
Lou S.

Lou S.

VENTHOOD KITCHENAID KHVU761RSS1 "arrived on site to install previously diagnosed and ordered part. Due to the transformer failing, I removed and replaced the transformer and tested the unit. It is operating as designed.Job completed."

Near Chadwick Drive, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Compressor making loud odd noises,pierced low side line found pressure reading +40 diagnosed faulty compressor. Removed failed compressor and installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Ridge Oak Dr, Wimberley, TX 78676
James C.

James C.

OVEN KITCHENAID KODE500ESS04 Arrived on site and installed name badge. Job complete

Near Wildberry Cir, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived to inspect freezer damage used repair kit to repair.All water lines were dry at the time of service.Job complete

Near Fieldcrest Dr, Killeen, TX 76549
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher tub full of water and unit leaking. Upon further inspection, I found the customer has an osmosis system and the osmosis drain tube is connected to an extension tube at the disposal which is causing backflow into the dishwasher and the tub is full of water now. The dishwasher drain hose has a good high loop. I pressed the cancel button to drain the water out of the unit then I contacted Techline and spoke to Ed and advised of my findings. Ed advised that the osmosis drain tube will have to be re-located to the lower pee trap and not at the disposal due to siphoning issues when the osmosis tank drains. Ed provided File #7727138340 and advised Whirlpool does not cover any damages caused by the osmosis drain tube connected at the disposal. I tested the unit in diagnostics and it operated as designed. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed at the end of ser

Near Prairie St, , TX 78645
Robert J.

Robert J.

REFRIGERATOR MAYTAG MBF2255KEW Arrived onsite for refrigerator icemaker not working. Ran diagnostics and found that the icemaker heating element is bad. Customer accepted service and a new icemaker was installed. Tested functionality and everything is working correctly. No leaks detected. Complete.

Near Bob White Cove, Dripping Springs, TX 78620
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KHMC1857WSS0 "Arrived to inspect unit with burn damage, found just cover was burned,

Near Emmett Pkwy, Austin, TX 78728
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived onsite for a microwave that’s not heating properly. I tested the unit and found it putting out 1000 watts and working as designed. Ms stated that it was heating but she was just having trouble with one product she was trying to cook. I explained that the unit was working as designed. Call complete.

Near Osmarea Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not draining. Test unit and found plug still on on garbage disposal. Removed plug test unit and unit draining correctly no leaks present job complete.

Near Thornless Cir, Hays, TX 78610
Wesley P.

Wesley P.

MICROWAVE MAYTAG MMV4206FZ2 Arrived onnsite and replaced parts to repair switches and restore power. Unit is now operating as designed.

Near Suzi Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "(DM) Arrived on site to install previous diagnosed parts. Inspected unit and work area. Found fridge unplugged and pulled out of refrigerator cabinet. Gained access to evaporator harness. Removed failed harness and installed new harness. Gained access to drain pan and removed water from drain pan. Performed diagnostics mode and tested unit operation, all tested good. No water leaks detected

Near Estima Ct, Liberty Hill, TX 78642
Richard P.

Richard P.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived onsite for the microwave not working properly. Replaced main harness and fuse ordered by previous technician. Microwave tested good with no issues. Complete

Near Southern Oaks Dr, Austin, TX 78745
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator that is not making ice form the icemaker on the door and the FC is not cold enough. I found the low side of the sealed system in 20 psi vacuum and the high side at 90 psi indicating a leak. I found the leak at the FC evaporator and the dye ran down the drain and dripped from the top of the drain tube and that’s why it was on the bottom where the compressor was. I recovered the refrigerant and replaced the FC evaporator. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Spotted Eagle Dr, Leander, TX 78641
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to install previously ordered parts, removed console and control and blower and replaced and tested properly"

Near Bison Bend, Cedar Park, TX 78613
Robert J.

Robert J.

DRYER WHIRLPOOL MED5630HW1 Arrived onsite to replace parts previously ordered. Installed new UI console. Tested unit and everything is working correctly. Complete.

Near McGregor Ln, Dripping Springs, TX 78620
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onnsite and replaced control, Evap motor and cover. Deli control. De iced. Unit is now operating as designed. Advised customer on repair. All checks good."

Near Avenue H, Austin, TX 78751
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG525S0HV1 Arrived onsite and replaced control panel due to denting. Tested unit for popping complaint. Advised customer on design. Found popping form heat exchanger that is abnormally loud. Advised customer to call customer care with video evidence to determine next step.

Near Gregory Cove, Pflugerville, TX 78660
Al R.

Al R.

DRYER WHIRLPOOL WED6620HW0 Arrived to inspect dryer not powering on.Confirmed the complaint and checked outlet and outlet checked fine.Disassembled the unit and and discovered the thermal fuse was defective.Removed and replaced and unit began operating as designed.No excessive lint buildup observed.Job complete

Near Summercrest Blvd, Georgetown, TX 78626
Al R.

Al R.

OVEN KITCHENAID KODE300ESS02 Arrived to inspect double wall oven not heating.Confirmed the complaint and called Whirlpool Tech line and spoke with CHRIS.Advised customer to consult with an electrician to fix the issue.SR#7727144576The unit had all operations except heat.Customer calling electrician to fix issues.Job complete

Near Highland Spring Ln, Georgetown, TX 78633
James C.

James C.

COOKTOP KITCHENAID KGCU483VSS02 Arrived on site and found temp sensor not plugged in. Removed griddle and front console. Routed harness to griddle sensor and plugged in. Tested operation and found unit working properly. Job complete

Near Wildberry Cir, Belton, TX 76513
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Arrived to inspect unit not cooling, found all lights and compressor running, found evap I caused with ice. Advised of defrosting and will need to return with fan, therm and harness ; ordrng 1 CNOTE (PART AUTH) and 1 WP2315539 (motor-evap) and 1 WPW10283809 (harns-wire) and 1 WPW10383615 (thermistor)"

Near Parkfield Cir, Round Rock, TX 78664
Clif L.

Clif L.

WASHER GE GTW500ASN0WS Arrived on site to diagnose a washer that will not start. Found failed lid lock assembly. Ordering replacement part..; ordrng 1 WH01X27954 (LID LOCK)

Near Willie May Way, Elgin, TX 78621
Andy  B.

Andy B.

FREEZER WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator freezing in RC and frost in FC. Tested and inspected unit and found controls, damper can harness will need to be replaced to complete repairs. Found no issues with FC, found signs that door was left cracked creating frost. .; ordrng 1 W10884720 (harns-wire)"

Near Hereford Loop, Hutto, TX 78634
Tyler B.

Tyler B.

DRYER LG DLE7200WE "Arrived to inspect unit that was taking long to dry and than was not able to power on, found power cord was installed wrong and burnt and would need replaced, was able to patch and test, found no heat on sensor cycles and heat on timed dry, indicating failed thermistor sensor will need to return ; ordrng 1 6323EL2001B (THERM) and 1 6931EL3002M (THERM) and 1 CNOTE (PART AUTHO) and 1 PT400L"

Near Montana Sky Dr, Austin, TX 78727
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit not getting through cycle. Tested unit in diagnostic mode. Found no error codes. Called Techline got SR#7727141076. Found that drain hose was sitting to far down in the exit pipe. Not allowing drain motor to release to pressure needed to get the water out. No leaks at this time. Job complete

Near Scott Crescent, Austin, TX 78703
Lou S.

Lou S.

DRYER MAYTAG MED3500FW0 "arrived on site to inspect dryer not heating. Upon further inspection, I found that the element was bad. The metal plate in the element was badly warped and cracked. I tested the thermistors, fuse, cutoffs and all were good. I removed and replaced the element and retested and the unit is operating as designed. I cleaned the lint from the unit and recommended that the customer have a professional come and clean the vents in the home due to the amount of lint built up inside the unit. No lint observed at the end of service, job completed."

Near Emily Cove, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for leaking washer . Will need 2 Nd man as units are stacked . Unable to determine where leak is combing from. Please call to set return ; ordrng 1 W11316251 and 1 W11316255 (VALDE) and 1 W11316256 (VALVE ) and 1 W11318755 (DISPENSER )

Near Laird Dr, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR THERMADOR T36BB910SS/12 "Arrived on site for kit to installed to unit. Installed kit to built in refrigerator,checked door operation good in both sections."

Near Flameleaf Sumac Dr, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer screen not fitting. Upon inspection we found that the dryer chute. Was damaged internally. Replaced chute and tested screen. Everything is working properly. Complete

Near Campfire Cir, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSD608ESS00 arrived on site and found freezer lights are barely on and flickering. Replaced LED control board per service pointer and this did not have any effect. Spoke with tech line and they recommended replacing modules in freezer one by one. Began replacing LED modules and after replacing the top left and the one in the center of the ceiling lights are now on again. No water leaks from connections at time of service, job complete"

Near Bernia Dr, Austin, TX 78739
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dryer that would not close. Inspected unit and work area. Found catch not working properly. Replaced catch and tested unit. Unit worked as designed. Call complete.

Near Our Rd, Woodway, TX 76712
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven display issues upon further inspection, the customer advised that the time on the display is advancing after being set and it won’t responding to touch when trying to start cooking. Customer is not connected to WiFi. I removed and replaced the console and tested. Unit is operating as designed. I provided the customer with the information to the Whirlpool Connect team- 866-333-4591 and recommended that they get the Whirlpool app on their phone then contact the connect team for assistance in connecting to WiFi on the unit in order to receive future software updates. Job completed."

Near Redtail Ln, Leander, TX 78641
Noah D.

Noah D.

COOKTOP JENN-AIR JIC4736HB00 "Arrived on site to inspect induction cooktop for no power, found the buttons on the cooktop worked intermittently, ordered control and cooktop to replace, office to reschedule.; ordrng 1 W11332765 (CONTROL BOARD ) and 1 W11332766 (COOKTOP )"

Near Triple Peak Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose a dishwasher that is not drying. Found failed heating element. Replaced heater and found all is working properly at this time. No leaks were found at time of service.

Near Ironstone Rd, Smithville, TX 78957
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC704FPS03 "(DM) Arrived on site for refrigerator water dispenser not shutting off. Inspected unit and work area. Found UI wiring harness interfering with the water dispenser pedal action. Corrected UI wiring harness position, out of the way of the water pedal action. Reassembled unit, tested unit operation all tested good. No water leaks detected."

Near Eagle Ridge, Burnet, TX 78611
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and installed new control. Verified operation. Unit tests good. Job complete

Near Hartrick Bluff Spur, Little River-Academy, TX 76554
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT975SAHV0 Arrived onsite for the dishwasher turning on by its self. Installed new console ordered by previous technician and dishwasher tested good. Complete

Near Ovalla Dr, Austin, TX 78749
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for a refrigerator that’s still having ice making and water dispensing issues. Ms stated there have not been any water dispensing issues since the door switch was replaced. Ms stated that the new ice maker that was replaced stopped making ice. I found the icemaker jammed again causing the issue. The ice maker needs to be replaced again. I called techline and spoke with Bruce SR# 7727145980. Bruce advised to replace the icemaker again and to still add a foam pad on the left RC door to make even better contact with the switch. Ordering WPW10300024 ICEMAKER and will return with the pads.; ordrng 1 WPW10300024 (ICEMAKER)

Near Woods Blvd, Round Rock, TX 78681
Scott  M.

Scott M.

OVEN KITCHENAID KEBK101SSS04 "Arrived on site for oven being dead. Checked thermal fuse , and power coming in all checked normal . Checked control and UI and all connections & elements , all checked normal . Powered unit back on. Unit is now displaying and functioning . Pre heat and timer,fan all functioning . If it occurred again recommend replacing control and display . Job complete .

Near Vaquero Trail, Austin, TX 78759
Tyler B.

Tyler B.

REFRIGERATOR LG LFC24770ST/03 "Arrived to install previously ordered parts, removed and replaced all parts, clips on cover had broken off while removing, will need cover to fix. All other operations are working properly ; ordrng 1 ACQ86325301 (COVER) and 1 CNOTE (PART AUTHO )"

Near Turtle River Dr, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site to replace ice maker for leaks, upon inspection found the icemaker provided was for the wrong model, notified parts and notified customer. Office to reschedule As soon as possible. ; ordrng 1 CNOTE (CNOTE)"

Near Canyon Lake, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Arrived onsite for refrigerator icemaker not working. Ran diagnostics and found that the icemaker was not finding home position. Previous repair company had missed a leak from water inlet valve. Changed icemaker and water inlet valve.. tested unit and everything is working. No leaks detected. Complete.

Near Morningwood Dr, San Marcos, TX 78666
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop gas leaks. Upon further inspection, the customer advised that the gas company tested the cooktop and fund all four burners leaking 1% gas. Using my liquid gas leak detector, I checked the connections under the unit and all were good. I disassembled the unit and checked all four burner connections and found the front right burner line was installed crooked. The other 3 burners connections were good. I adjusted the right front burner gas line connection ad tested it and it is good now. I tested all gas connections at the valve/manifold and found no leaks. Due to the possibility of the valves leaking due to age, I removed and replaced the manifold/valves and tested the connections for any leaks. No leaks were found. I advised the customer of my findings and repairs. No gas leaks detected at the end of service, job completed."

Near Chitalpa St, Leander, TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MED6630HC0 "Arrived on site for customer complaint of unit shutting down a few minutes into the cycle on sensor settings. I tested moisture sensors in diagnostic mode, test 9, tested good, I was able to duplicate issue, I replaced control board, unit tested good."

Near VLG O THE HLS, TX 78738
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2430DS02 "Arrived on site and inspected oven and found it has UI version 10.0 Service pointer W11251040B says it needs to be 14.0 or higher. Replaced user interface and it is now the correct software version, job complete"

Near Kemp Hills Dr, Austin, TX 78737
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose refrigerator with loud noise coming from damper area. Ran diagnostic mode and tested damper and could hear gears and motor moving slow and excessively loud. Replaced control damper and retested. Unit is now much quieter and working as designed. Call complete.

Near Whitebead Trail, Austin, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not dispensing rinse aid. Inspected unit and work area. Found rinse aid container full. Performed diagnostics mode and found control sending voltage to dispenser. Removed failed dispenser and installed new. Performed diagnostics mode and monitored test operation. Found wax motor activating in test mode. All tested good, no water leaks detected."

Near Capstone Rd, Liberty Hill, TX 78642
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator noise. Could not reproduce sound. Customer showed video of noise and it it making a humming sound. Called tech line and spoke with TJ (SR# 7727143467) Made aware of stated issue and what was found. Was instructed that this is normal operations. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Carol Dr, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "arrived on site to inspect refrigerator door not closing. Upon further inspection, I found the right RC door lower hinge/cam badly damaged. I removed and replaced the right RC door and the hinge cams and tested. Door is functioning properly and sealing well. I used my heat gain to shape the door gasket to provide a good seal. No water leaks observed during service, job completed."

Near Co Rd 270, Leander, TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW81HEDW0 "Arrived on site for customer complaint of noise issues, found error codes F8e3 f5e2 in diagnostic mode, overflow and door lock, cleared error codes, ran test cycle, unit passed every test. Informed customer of balance bearings that make a loud noise when balancing unit.

Near Masters Pkwy, Spicewood, TX 78669
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for dispenser not dispensing water . Checked and valves fuctioning properly . Found water tank frozen solid . Melted ice build up . Unit is now dispensing water . Turned up fresh food temp . Advised customer to make sure not to block air channels . Nonwater leaks detected at time of service . Job complete .

Near Creston Ln, Austin, TX 78752
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSF26C4XYY04 "Arrived on site to diagnose refrigerator not making ice. Performed diagnostic and got no response from icemaker. Checked unit and found ice cube stuck in ejector. Removed ice and reset unit. Retested and unit cycled and filled filed properly.

Near Knollwood Cove, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW1 "arrived in site to install previously diagnosed and ordered part. Due to the gearcase failure, I removed and replaced the gearcase and calibrated the unit. Tested the unit in diagnostics and the unit operated as designed. I contacted the customer by phone to advise that I was finished with the repair and the unit is operating as designed and that the home is locked and secured with the key in the same place as it was found. No water leaks observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KUDK03ITWH0 "Arrived on site and found ordered part is cabinet seal not door seal, remove front door panel on dishwasher and kickplate and ran a diagnostic cycle I did not see any leaking. Found drain connection on garbage disposal is shared with an ice machine, this is not recommended. If both machines are draining at the same time they may overwhelm the drain connection. Added a high drain loop two dishwasher drain hose to prevent any siphoning into dishwasher SR7727141127. Door gasket is part number W11196317"

Near Falcon Ledge Dr, Austin, TX 78746
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect unit with door not locking. Removed panel and found latch was not plugged in on yellow wire. Was able to connect and tested good

Near Freeman Park Dr, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GL0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete.

Near Jarratt Ave, Austin, TX 78703
Al R.

Al R.

DISHWASHER KITCHENAID KDTE304GPS0 "Arrived to inspect dishwasher not washing.Confirmed the complaint and ran diagnostics test mode and unit didn’t wash.Removed and replaced the pump and motor, dispenser and drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service Customer satisfied.Job complete.Also SD pics of closing documents."

Near Serpentine Dr, Killeen, TX 76542
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for customer complaint of control on range not working, found power supply issue, instructed customer to contact electrician"

Near Rocky Ridge Rd, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool. Pierced low side line,pressure reading -20 diagnosed a leak in the system,replaced the compressor and evaporator,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Longbow Ln, Wimberley, TX 78676
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher that won’t dissolve a pod. Inspected unit and work area. Placed in in-service diagnostics and found F5 E1 (door stuck open), F4 E3 (wash motor not running), and F1E2 (Control Software issue) error codes. Tested unit in an auto test and unit would not start motor. When trying to drain it would not drain as well. Tested resistance to drain pump and found 41.07 ohms going to drain pump (within range) from connector at control. Tested resistance going to the motor and found it open. Replaced both control and pump and motor and tested unit. Unit worked as designed."

Near N 4th St, Temple, TX 76501
David  Z.

David Z.

OVEN WHIRLPOOL JMW2427DS03 Arrived on site to diagnose oven that appeared to be over temp and burning food. Performed diagnostics and temp checked. Measured resistance on temp sensor and found resistance out of range. Replaced sensor and performed calibration. Was able to lock in temps and match settings. All is now working as designed. Call complete.

Near Scamper Cove, Lakeway, TX 78734
Scott  M.

Scott M.

COOKTOP JENN-AIR JDS9860AAP "Arrived on site for flame coming out of bottom of burner head . Found head rusted out . Replaced head . Unit is fuctioning properly . No gas leaks detected at time of service .

Near Golden Hills Cir, Austin, TX 78759
Brandon C.

Brandon C.

OVEN KITCHENAID KFGD500ESS04 "Arrived on site for customer complaint of left front burner not working, found cracked burner head, ordering burner head. ordrng 1 CNOTE (PARTS RESEARCH ) and 1 WPW10406878 (burnr-head)"

Near Evidence Cove, Spicewood, TX 78669

View More