Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Joseph C.

Joseph C.

RANGE GE JB645RK4SS "Arrived on site for “broken cooktop” complaint. Per my previous diagnosis, removed and replaced cooktop. Had not noticed that right front burner had been compromised, due to falling pieces of cooktop glass. Ordering new right front burner. Office to set return schedule.; ordrng 1 WB30X24111 (range radiant elemen)"

Near Dessau Rd, Austin, TX 78754
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on job for complaints of no ice. Ran diagnostics and icemaker failed. Replaced icemaker and re test. No leaks detected at time of service.

Near Brazos Ln, Kyle, TX 78640
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed control. Ordering part. Office to schedule as control is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11334214 (CONTROL )

Near Bee Cave Pkwy, Bee Cave, TX 78738
Andy  B.

Andy B.

DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not drying. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Bee Cave Pkwy, Bee Cave, TX 78738
James C.

James C.

RANGE KENMORE 665.950021 Arrived on site and tested operation. I found the lights for the cooktop are indicating hot surface. Tested bake cycle and found unit preheated to 350 in 7 minutes and tested broiler and found element heating properly. All functions of unit test good and no repairs recommended at this time.

Near Post Oak Bend Loop, Marble Falls, TX 78654
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of unit frosting in freezer, found signs of air leak, sealed compartment, unit tested good at time of service."

Near Whispering Hollow Dr, Kyle, TX 78640
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool condition. Found that the freezer door gasket is failing in the top right corner allowing frosting and poor air circulation. Will order new gasket and replace.; ordrng 1 W10407216 (gasket-fip)

Near Loch Lomond St, Hutto, TX 78634
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFE515S0ES1 Arrived on site and repaired broken hinge with kit. Unit is now operating as designed.

Near Spyglass Dr, Austin, TX 78746
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “noisy operation” complaint. Inspected unit and found freezer thermistor to be faulty. Removed ice that was encasing evaporator. Removed and replaced thermistor. Unit tests good. No leaks detected, at time of service."

Near Bonnie Brae St, Austin, TX 78753
Andy  B.

Andy B.

DRYER WHIRLPOOL WED7500GW0 Arrived on site for dryer not operating properly. Checked for error codes and found none. Tested operations and tested good. Tested sensors and tested good. Called tech line and spoke with Steve (SR# 7726049053) Made aware of stated issues and what was found. Was instructed that unit is operating as designed. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Canyon Glen Cir, Austin, TX 78732
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived to install previously ordered parts.Removed and replaced the pump and valve.Tested the unit and unit began filling and harvesting ice.All water lines were dry at the time of service.Job complete .Job complete

Near FM 3405, Georgetown, TX 78633
James C.

James C.

TRASH COMPACTOR KITCHENAID KUCS03FTSS Arrived on site and tested operation. I found that when the ram bottoms out the unit begging making a loud skipping gear sound. Pulled unit and inspected. I found drive gear has broken. Installed new kit and tested operation. Unit tests good. Job complete

Near The Hills Rd, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

DISHWASHER GE PDT760SSF0SS "Arrived on site to install previous diagnosed part. Gained access to switch assembly and removed failed switch and installed new. Performed diagnostics mode and tested drying and drain operation. All tested good, no water leaks detected.

Near Harvest Dance Dr, Leander, TX 78641
Clif L.

Clif L.

DRYER WHIRLPOOL MGDB835DW4 Arrived on site to diagnose a dryer that is not turning on properly. Found control panel not registering properly at start button. Replaced control panel overlay and tested unit. Found all is working properly at this time.

Near Mc Phaul St, Austin, TX 78758
Arthur B.

Arthur B.

DRYER MAYTAG MEDB855DC4 Arrived onsite to install new control and element to dryer from prior visit’s diagnosis. Removed and replaced both element and control. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Riata Cir, Harker Heights, TX 76548
Robert J.

Robert J.

WASHER WHIRLPOOL WFW72HEDW Arrived on job for complaints of no power. Removed top and found 120v to control but no light on control. Replaced control. After replacement test operation all good

Near Verbena Dr, Kyle, TX 78640
Clif L.

Clif L.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washing machine that will not cycle. Found unit running properly and diagnostics but not in normal cycles. This is due to shorted controls. Replaced console control and found no change. Unit will need timer/cycle control to complete repairs. ; ordrng 1 W11334214 (TIMER/CONTROL)

Near Esperanza Crossing, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for unit leaking. Found u it leaking from diverter motor. Removed and replaced pump and motor and tested good, no leaks on site"

Near Sam Houston Cir, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER LG LDF5545ST.ASTEEUS Arrived on site to diagnose a dishwasher that is not turning on properly. Tested unit and found failed control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Parkfield Dr, Austin, TX 78758
Chase S.

Chase S.

ICE MACHINE KITCHENAID KUIC15PHZS "Arrived on site complaint was unit would not make ice and when it did make ice the ice was very runny. Pull the front cover off the unit was extremely hot couldn’t even touch it needs a sealed system bad compressor ; ordrng 1 3HOURS and 1 W10124096 (fan,motor) and 1 W10218037 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10605286 (compressor)"

Near Westover Rd, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to install previously diagnosed and ordered parts. Per the previous techs findings, I removed and replaced the the UI and HV Control and tested the unit. The ice maker began to harvest and dispensed water into the tray. Unit operating as designed. No water leaks observed during service, job completed."

Near Quarter Horse Trail, Austin, TX 78750
Tyler B.

Tyler B.

OVEN FRIGIDAIRE FGB24L2ABA "Arrived on site for unit not heating, found igniter failed, replaced igniter and tested good no leaks on site.

Near Quail Creek Dr, Austin, TX 78758
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB855DC3 Arrived on job to replace basket. Found gearcase leaks and suspension rods weak. Replaced all three and tested. No leaks detected at time of service.

Near Orchard Hill Dr, Austin, TX 78739
Al R.

Al R.

OVEN WHIRLPOOL WFG320M0BB2 Arrived to inspect gas range temperature issues.Tested unit with temperature sensor and temperature readings were slightly off.I Calibrated the unit and unit began operating and heating properly.Job complete

Near Crown Anchor Bend, Georgetown, TX 78633
Lou S.

Lou S.

WASHER MAYTAG MVWC360AW0 "arrived on site to inspect washer leaking. Upon further inspection, the customer advised that they ran a wash cycle and found water leaking from underneath and coming out the front of the unit. I tested the gearcase by spinning the basket by hand and could hear the gearcase making a loud grinding noise. I tilted the unit back and found old oil residue from the gearcase. I removed and replaced the gearcase and cleaned up the other components and calibrated the unit. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Mystic Oaks Trail, Austin, TX 78750
Thomas L.

Thomas L.

DRYER KENMORE 110.7085299 Arrived on site for no heat condition. Found burner would come on one time and then not again. Found burner to have a defective gas valve coil. Cannot do repair because the customer has no gas shut off for the dryer. Customer will locate a way to turn off the gas and call us backN

Near Bluebonnet Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site for customer complaint of unit making noise and complaint of last tech not hooking vent hose back up properly. I reconnected vent hose, unit tested good at time of service."

Near Morning Dew Ln, Kyle, TX 78640
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFXS25RYMS5 Arrived on site for unit leaking water. The customer informed me that it has not leaked for a number of days already. . Checked unit inside could find no signs of water leaks or ice. Could find no signs of water on the floor of the home either. Everything was dry.

Near Lost Peak path, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onnsite and replaced the start device. But compressor would still short out and fail to kick over. Same symptom as typical start device failure. Rider compressor due to compressor failure symptom. Weighed 2 hours. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Nueces St, Austin, TX 78705
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site and install heater and sensor ran unit everything work great all lines are dry

Near Bluestem Ct, Temple, TX 76502
Chase S.

Chase S.

WASHER MAYTAG MVWB835DW4 Arrived on site washer will not turn on at all found Error code in the system for UI replaced the part ran unit everything tested good all lines are dry

Near Reuter Ave, Waco, TX 76708
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW1 "Arrived on site for unit noisy. Ran unit and was thumping. Removed drum and found bearing bad in roller, replaced rollers and pulley for repair kit and tested good."

Near Maize Bend Dr, Austin, TX 78727
Luis M.

Luis M.

ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for no ice. Ran diagnostics weak water flow to reservoir,removed valve same weak water flow,slightly removed unit from enclosure,ran diagnostics good water flow. Diagnosed water line kinked behind unit unable to fully remove unit,customer will need to have installers correct issue with water line being kinked from installation"

Near Morningsun Dr, Austin, TX 78737
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 "Arrived onsite to install new control and harness to dryer. Removed and replaced all parts. Reassembled and tested. Unit now powers on, heats and tumbles as designed. No other issues found."

Near N 4th St, Nolanville, TX 76559
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and replaced control. All checks good. Unit is now operating as designed.

Near W 23rd St, Austin, TX 78705
Tyler B.

Tyler B.

DRYER LG DLE3170W "Arrived on site for unit with damaged lint screen, replaced guide grille and lint screen and tetsed goodGuide and screen

Near Austin Center Blvd, Austin, TX 78731
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site and tested operation. I found ice bin full of ice and customer had to turn off to keep from over filling. Placed temp probe against bin thermistor and measured 33 degrees. Ohmed thermistor and found resistance of 5.4k ohms and should be above 8.4k when colder than shut off of 37 degrees. Unit has failed thermistor. Installed new thermistor and tested operation. Unit tests good. Job complete

Near Florentine, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for vent hood motor not operating. Performed diagnostics and tested operation. Found voltage within range to blower. Removed fan and found mounting screw interfering with blower. Corrected mounting screw and tested operation. Found all tested good.

Near Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site to replace screw and nut on door handle. Replaced and secured new screw and nut to door handle. Tested unit for handle holding secured to door. Unit test good at this time.job complete

Near Camino Vaquero Pkwy, Austin, TX 78747
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to inspect built-in refrigerator with no power. Upon further inspection, the customer advised that another company had replaced the control with a refurbished part and the unit still does not operate. When I removed the doghouse front cover and switch mont, I found that the switch was burnt out (photos). I tested voltage at the switch and it showed 125V. I advised the customer of my findings I am ordering the switch and will return with the control kit. No water leaks observed during service.; ordrng 1 WP2266802 (switch)"

Near Arch Hill Dr, Austin, TX 78750
James C.

James C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and cut hub off of basket and drove seized drive shaft through the basket. Installed new gear case, cam, actuator, basket and wash plate. Ran calibration and auto diagnostics. Unit tests good. Job complete"

Near Mountain Top Cir, Jonestown, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL AFI2538AES4 "Arrived on site for no cool. Found compressor and fans running no frost pattern on evaporator. Removed compressor cover,checked tubing found slight noise from cap tube,wiggled cap tube found cap tube snapped in liner.

Near Heep Run, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for unit not cooling. Found evap with no frost pattern small frost on one line, unit will need compressor and evaporator to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"

Near Hidden Canyon Cove, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on job for complaints of frost in freezer wet mullion and ice clumped. Ordered gasket for frost. Ordered separate for ice clumping. Changed mullion setting in diagnostics. ; ordrng 1 W10897938 (gasket-dor) and 1 W11244274 (SEPARATE )

Near Patriot Dr, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for long dry times. Used airflow kit and determined air restriction, dryer is flushing properly but has poor airflow. No lint buildup at time of service. Job complete . Did recommend a customer to have it cleaned to the exterior."

Near Blackberry Dr, Austin, TX 78745
Chase S.

Chase S.

FREEZER WHIRLPOOL WZC3122DW01

Near S 51st St, Temple, TX 76504
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to test front burner not igniting. Tested unit and found clogged orifice and dirty ignitor. Cleared orifice from debris removed burner head cleaned ignitor with wire brush, reinstalled burner head. Test unit. Unit test good. Job complete."

Near Rough Bark St, , TX 78610
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDS03FTPA3 Arrived on site for noisy operation. Tested unit to find that it would fill and drain but would not wash. Will order and replace wash motor. Note that the customer has some elaborate trim work to remove before we return. Can here wash motor trying to start. ; ordrng 1 WPW10084141 (cntrl-elec)

Near N Farm to Market 1660, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site at Life springs Church for refrigerator not cooling. No answer on doors or phone. Left a voicemail and requested to return call. A lady arrived, by the name of Marylou and allowed me in to service refrigerator. Inspected unit and work area. Found temperature at 65°. Measured amp draw from compressor and found leak in sealed system. Will need to replace compressor, evaporator and filter drier. Will need authorization to complete repair. ; ordrng 1 W10177049 (DRIER) and 1 W10858281 (EVAP) and 1 W11034254 (COMPRESSOR )"

Near W State Hwy 29, Liberty Hill, TX 78642
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WOC54EC0AS03 "Arrived on site for customer complaint of microwave section not working, found error code in diagnostic mode Microwave Appliance Manger Board Error. I found unit would turn on, but fan and turn table would not activate, I replaced MAM Control Board, fan and turn table were now working, but no heat still.

Near Live Oak Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MSC21C6MFZ Arrived on site and replaced dented freezer left side door. All checks good. Unit is now correct.

Near Terrell Hill Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for cooling issue powered unit on found unit would power on for a couple min then shut off,diagnosed faulty control. Installed new control powered unit on,unit stayed on and cooling"

Near W Slaughter Ln, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for cooling issue in fresh food. Found fresh food evaporator incased in ice per service pointer W11329116B defrosted fresh food evaporator,secured thermistor to correct location on suction line using a zip tie installed new cover,installed updated control board,changed defrost setting to basic.

Near Hightrail Way, The Hills, TX 78738
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for customer complaint of dishwasher not starting. Tested unit and found receptacle has no voltage. Tested with another plug and unit works as designed. No other issues found. All water connections were dry at time of service.

Near Ridgeview Dr, Bell, TX 76502
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for “gaps in in door” complaint. Inspected unit and found huge gap between lower right portion of unit, between cabinet and liner. Door had been sitting crooked, in relation to cabinet. Sealed huge gap between cabinet and liner. Adjusted lower hinge to allow door to set squarely, in cabinet. Unit is performing as designed. No leaks detected, at time of service."

Near Dessau Rd, Austin, TX 78754
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer with error codes. Mr stated it won’t start. I found the UI shorting out keeping the control lock on. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived on site for no ice. Found icemaker not running through a forced cycle. Diagnosed a faulty icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water.

Near Ballybunion Pl, Austin, TX 78747
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for door issues. Found support clip not staying attached to drawer causing clip and harness to hang and get caught hole closing drawer. Ordering clip and tape support. ; ordrng 1 W10205081 (TAPE) and 1 W10622013 (CLIP)

Near Prosecco Pl, Lakeway, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site and found unit operating as designed in diagnostics but would not perform in regular cycles. Replaced control. Unit is now operating as designed.

Near Newning Ave, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit. Found that unit had debris stuck in drain motor. Removed debris from drain motor. Test unit. Unit working at this time with no issues. Job complete

Near James Casey St, Austin, TX 78745
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer that is noisy and the unit turns on by itself. I tested the dryer and found the flex hose causing the noise. I adjusted it to correct the issue. I tested the control panel in diagnostics and found all the selections responding properly. When I tried running the auto test I found the control panel locking up and shutting the functions down except for the power button. The UI needs to be replaced. Ordering c-notes.; ordrng 1 C-NOTES

Near Domain Dr, Austin, TX 78758
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for F1E4 error code. Found loose switch. Not secured in switch holder. Secured switch and tested unit. No issues at this time. Job complete

Near Bend, OR
James C.

James C.

RANGE KITCHENAID KDRS407VSS05 Arrived on site and tested operation. I found front right burner has large yellow flame. I also found both right burners and rear left burners not adjusting to low. Verified proper orifices and conversion. I found choke tube not seated into front right burner and corrected. Adjusted burners and tested. Unit tests good. Job complete

Near Travis Oaks Dr, Marble Falls, TX 78654
Lou S.

Lou S.

COOKTOP KITCHENAID KCED600GSS00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I had the customer sign the waiver of damages from lifting glass cooktop. I raised the cooktop and rested it on my supports and removed the glass cooktop and replaced it with the new part. I placed the seal along all four sides and the lowered the unit back into place. I placed the new bezels (5) on the unit then taped the downdraft vent tube with foil tape. Tested the unit and it operated as designed. Job completed."

Near Pickfair Dr, Austin, TX 78750
James C.

James C.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and tested operation. I found fault for failed motor. Tested and found motor not running. Installed new sump assembly and tested operation. Unit tests good. Job complete

Near Tail Wind Ln, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher not drying and odder issues. Inspected unit and work area. Customer stated that she did not receive user care guide. Found door rubbing left side of frame. Found no rinse aid in dispenser. Measured incoming water temperature and found within range. Performed diagnostics mode and no error codes. Monitored test cycle and measured amp draw to element. Found 7.2 amps to heater. Checked for hot temperatures from element at end of test cycle. Leveled unit and tested door operation. Emailed customer user care guide and water softener. All tested good, no water leaks detected."

Near Bradley Ranch Rd, Leander, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FBS02 "Arrived onsite to install new compressor to French door refrigerator from prior tech’s diagnosis. Removed compressor and installed new non UV drier,Process Stub and compressor using braising methods. Vacuumed unit down -25 using oil less gauges. Charged unit with 4.55oz of R134a refrigerant. Powered up unit. Unit began cooling as designed. Advised to wait 24hrs prior to inserting food. All water connections were dry at time of services."

Near FM 438 Loop, Temple, TX 76501
Al R.

Al R.

REFRIGERATOR MAYTAG PTB195LGRW Arrived to inspect refrigerator not cooling.I removed the rear panel and discovered the compressor was burning hot to the touch.Confirmed this would be a compressor/ sealed system repair.Job complete.

Near Mesquite Ln, Georgetown, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WFW5620HW0 arrived on site to inspect washer latch. Upon further inspection, I found the unit showing error code F5E3. I cleared the code and when I went to close the door, the door would not stay closed. This unit is a stacked unit; therefore, I removed the bellow and removed the door lock and found it broken. I removed and replaced the latch and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Spectrum Dr, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived onnsite and found symptoms of sealed system failure. ; ordrng 1 W10841139 (compressor)

Near E Milton St, Austin, TX 78704
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site for “food freezing in fresh foods area and fresh foods door not closing properly” complaint. Inspected unit and found diffuser faulty and door closer worn down. Ordering new diffuser and closer pieces. No leaks detected, at time of service.; ordrng 1 W10500000 (hinge-door) and 1 W10572852 (diffuser) and 1 WPW10248011 (cam-door)"

Near Mason Ave, Austin, TX 78721
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not starting, found heating element grounded and blew thermal fuse, I replaced fuse, ordering element. ; ordrng 1 W10724237 (element)"

Near Limestone Trail, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on job for complaints of doors not closing properly. Adjusted freezer door was setting too high bracket interference. No leaks detected at time of service.

Near Alabama Dr, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit is making. It sounded like a vibrating noise and she advised that it sounded as if it was coming from the bottom front area. I placed the unit in diagnostics and tested the fans and the unit made it’s normal fan noises. I removed the FC Evap cover and inspected the evaporator and fan motor. Both were good and it had a good frost pattern. I re,end the back panel and inspected the condenser coils and they were mounted good with no unusual noises. I did find that the unit was not level as the left side was sitting higher than the right side. I reassembled the unit and leveled the unit. I could not get the unit to duplicate the noise. I advised the customer to contact our office if the noise came back. No water leaks observed during service, job completed."

Near Birchbark Trail, Austin, TX 78750
Joseph C.

Joseph C.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for “no ice production” complaint. Inspected unit and ran diagnostics on ice maker. Ice maker hung, during cycle. Ordering new ice maker. No leaks detected, at time of service.; ordrng 1 W11262316 (icemaker)"

Near E 55th St, Austin, TX 78751
Scott  M.

Scott M.

VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site for vent not fully extending . Found it button is held down unit will completely extend and if held down unit will retract down. Talked to DW and recommended changing switch . .; ordrng 1 W11088943 (CONTROL) and 1 W11230930 (SWITCH )

Near W Dittmar Rd, Austin, TX 78745
Lou S.

Lou S.

WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed until it came time to drain and the unit struggled to get drain the water out. I checked the drain tube at the drain pipe and fuse undo very little water coming from the tube. I remove the drain pump filter and found a large amount of debris inside the filter (photos). Advised the customer of my findings and cleaned the filter and reinstalled it. Retested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."

Near Cotton Farm Trl, Volente, TX 78641
Lou S.

Lou S.

RANGE KITCHENAID KGCU462VSS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front panel and tested the burners. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Samuel Trail, Austin, TX 78717
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect frost buildup in the refrigerator compartment and not cooling.Confirmed the complaint and removed and replaced the UI and main control.Used my steamer to defrost the refrigerator section.Reassembled and unit powered up and began cooling.All water lines were dry at the end of service.Job complete.

Near Co Rd 4390, , TX 76539
Al R.

Al R.

WASHER MAYTAG MVWC465HW2 Arrived to inspect washer issues.Ran diagnostics test mode and got F8E1 Long fill error.All water lines were dry at the end of service.Job complete

Near Co Rd 111, Lampasas, TX 76550
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06

Near Canyon Valley Run, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to inspect fill issues.Tested and valve did not come on.Removed and replaced it.Unit now operates as designed.Job complete

Near S General Bruce Dr, Temple, TX 76504
Al R.

Al R.

OVEN WHIRLPOOL WFE505W0JS0 Arrived to inspect oven door broken.Confirmed the complaint and removed and replaced the the trim.Unit will need a W10746435 (right side door trim) to complete the repair ; ordrng 1 W10746435 (RIGHT SIDE BLACK TRIM)

Near S General Bruce Dr, Temple, TX 76504
Al R.

Al R.

WASHER MAYTAG MVWB725BW0 Arrived to inspect washer noise. Confirmed it was the bearing and will order the outer tub assembly after office gets authorization from AIG for the repair.Needs more work All water lines were dry at the end of service Customer notified of the repair authorization needed; ordrng 1 CNOTE (AUTHORIZATION FROM AIG) and 1 W10518300 (OUTER TUB ASSEMBLY WITH BEARING )

Near Antelope Trail, Temple, TX 76504
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer having Oder . Ran diagnostics found over suds and off balance errors . All checked good in test wash . In talking to customer , when using clean cycle , just using cycle with out any afresh . Instructed on using cleaner ,soap usage , and keeping door open when not using . Nonwater leaks detected at time of service . Job complete ."

Near Rocky Dr, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting and not registering defrost sensor. Found wiring for defrost sensor not making proper contact. Rewired sensor and tested unit and found all is registering properly at this time. No further repairs are needed and no leaks were found at time of service.

Near Strathaven Pass, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on sit soft unit not freezing. Removed cover found large iceball on inlet to evaporator diagnosed unit will need a new evaporator and compressor. Job will need 2HRS for repairs.; ordrng 1 2HRS (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR)

Near Rim Rock Trail, Austin, TX 78737
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for leaking dishwasher . Ran diagnostics, found unit is leaking from diverter motor. Replaced sump and motor ran diagnostics, all checked normal. No water leaks detected at time of service . Job complete ."

Near Park View Dr, Austin, TX 78757
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.

Near Monterosso Dr, Austin, TX 78754
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is going out of balance. Tested unit and found in her basket locking ring separated from basket assembly. Innerbasket will need to be replaced to complete repairs. ; ordrng 1 W10811957 (spin basket)

Near Sage Boot Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

OVEN KITCHENAID KOCE500ESS01 "Arrived on site for micro oven combo not heating in oven. Found Power cord had a plug installed and was burnt and melted possibly outlet as well. Checked all fuses and TOD’s on unit bake element is good all else checked good no error codes and diagnostics. Informed customer we will need an electrician to correct issue. Did replace turntable glass in microwave Did leave unit unplugged and breaker off for safety reasons . Job complete ."

Near Turnabout Ln, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice. Ran diagnostics weak air flow from icebox fan,E2 error on icemaker,rna harvest test failed. Diagnosed unit will need a new maIn control due to weak voltage to fan and a new icemaker. O; ordrng 1 W10843055 (CONTROL) and 1 W11294907 (ICEMAKER)"

Near Mandevilla Dr, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I used my jumper wore ad tested the ice maker and it failed. I quoted the customer for the ice maker, but then tested the ice dispenser and found that the dispenser did not operate. Customer advised that the ice dispenser was working earlier this date. I inspected the harness at the bottom hinge of the left door and found the wires in the armed were broken. I advised the customer of my findings, No water leaks observed during service, job completed."

Near Purtis Creek Ln, Georgetown, TX 78628
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to diagnose a microwave that it takes too long to heat. Tested unit and found no mechanical failures and all is working as manufacture designed. Advised homeowner on operation for best results. No further repairs can be done to improve performance and all is working properly.

Near Overland St, Round Rock, TX 78681
Scott  M.

Scott M.

OVEN AMANA AGR5330BAS3 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.

Near Sligo Dr, Austin, TX 78754
Al R.

Al R.

DRYER MAYTAG MEDC215EW0 Dryer was at new address of2009 Wright Way Killeen Tx 76543706-718-6945 Mr Tavaris Arrived and confirmed the serial number and model number was the correct unit.I checked voltage at the outlet and got 142/121/121Removed back panel and confirmed the fuse was defective.I removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Atlas Ave, Killeen, TX 76542
Clif L.

Clif L.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley and roller assembly is wearing out and felt seal for drum cut through damaging the room. Drum, and repair kit will both need to be installed to complete repairs. ordrng 1 CNOTES (CL ONLY) and 1 W10508188 (drum)"

Near Sweet Leaf Ln, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5800SW0 Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found clutch worn out and drive assembly broken. Both parts will need to be replaced to complete repairs. 1 CNOTES (CL ONLY) and 1 W10820043 (brake & drive tube)

Near Peppermint Tr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Checked low side pressure,powered unit on found no change in pressure with unit off and then on pressure staying at +5,odd noise from compressor. Removed compressor,installed updated compressor,downloaded updated firmware to control,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on compressor powered on unit cooling down"

Near Teulada Dr, Austin, TX 78739
Clif L.

Clif L.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site to replace control panel for washer. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Boca Rio Ct, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site today goes a range that is leaking gas. Tested all parts and components and found flex line not fully tighened during time of install causing the leak. Tightened line properly and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.

Near Sacco St, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL MDB4949SHZ0 "Arrinved on site for washer not washing properly ,soap stays at bottom of tub. Ran diagnostics 7-1,6-1,5-2, erro codes . Wash motor never came on . No getting voltage to motor . Checked control and found one wire was not in connector plug . Replaced lead . Tested and motor was washing . Nonwater leaks detected .job complete ."

Near White Rock Dr, Austin, TX 78757
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is not closing properly. Due to the tile floors unit was not leveled properly at time of install. Installed unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sacco St, Round Rock, TX 78665
Al R.

Al R.

DRYER MAYTAG MEDB855DC4 Arrived to inspect motor humming noise and unit won’t work.During disassembly I again noticed there were a pair of socks and womenswear stuck in the blower housing.Freed the obstruction and unit began operating as designed.Job complete

Near County Rd 107 N, , TX 76550
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Found partial frost pattern on evaporator,Checked for dye found no traces of dye. Checked compressor compartment no dye,checked low side pressure,pressure reading +10-0 and compressor making loud odd noise,diagnosed faulty compressor. Installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Sommerland Way, Austin, TX 78749
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave venthood light. Upon further inspection, the customer had removed the light and it shows that it had shorted out due to melting a wiring harness ziptie onto it (photo). When I opened the new bulb package, I found that the bulb was broken. I removed the control and inspected it and it appears to be good, but I won’t know for sure until I can replace the bulb and test it. Ordering a new bulb ordrng 2 8206232A (lamp 40 watt)s"

Near Betulla Dr, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for draws rolling open . Found deli draw would slide open when doors were open . Leveling feet were not down . Raised front of unit with feet . Corrected problem . No water leaks detected at time of service . Job complete .

Near Burnet Rd, Austin, TX 78756
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site for wet ice and moisture building up around grid cutter . Ran diagnostics , all is checking normal . Did find that customer has had a new floor installed recently and installation of unit was causing door not to close properly .leaving a gap so warm air was entering cabniet . Quick pics attracted of hole unit is in . Explained install issue . Reinstalled so door wouldn’t bind on opening . No water leaks detected at time of service . Job complete ."

Near Azure Shores Ct, Austin, TX 78732
Lou S.

Lou S.

COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the back middle burner flame doesn’t work and the left front burner flame is too high. I tested all of the burners and f undo the back middle burner flame barely coming on and the front right burner flame extremely high. I attempted to adjust the flames but nothing changed. I found that the back middle burner orifice was the wrong one and the front right burner simmer orifice was wrong. I changed out both orifices and tested and both burners operated as designed. The customer pointed out that the front panel was badly scratched on both sides (photos). I am ordering the panel. No gas leaks detected during service.; ordrng 1 W10910414 (panel-cntl)"

Near Valley View Dr, Cedar Park, TX 78613
Lou S.

Lou S.

OVEN KITCHENAID KODE300ESS04 arrived on site to install previously diagnosed and ordered parts. I removed the bottom oven door and replaced the outer door panel due to it being damaged ad removed and replaced the unit console due to it being damaged. I tested the unit and it operated as designed. I am ordering the nameplate and ordering it D2C. Contacted the office (MS) to advise of the order. Office to have the nameplate shipped directly to the customer. ; ordrng 1 W10839793D2C (nameplate)

Near Cypress Springs Way, Georgetown, TX 78633
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived onnsite and tested for screaming during spin. Unable to duplicate symptom or see any evidence of gearcase failure. All checks good. Advised customer to film failure.

Near Angleton Cove, Austin, TX 78748
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8620HC0 "Arrived on site for unit making a loud rattling noise. Will need to order dampener pads for motor, vent tube. No lint build up at the time of service. Please call the return visit; ordrng 4 MOTORPADSs and 1 WPW10342188 (pipe-exhst)"

Near Encanto Pl, Austin, TX 78737
Al R.

Al R.

WASHER MAYTAG MVWB850YW1 Arrived to inspect washer loud noises.Free spun the basket and tub was grinding.Lifted unit up and oil from unit was on the floor underneath it.Customer said the buttons have been an issue lately. I attempted service test mode and verified the buttons were not all responding.

Near 10 Oaks Dr, Georgetown, TX 78633
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer with long drying time.Removed the vent tube and the unit was clogged. I used the vent test kit to determine the issue was with the outside vent.Customer will have landlord clean ventilation system.Job complete.Unit works as designed.

Near Cambridge Dr, Killeen, TX 76549
Arthur B.

Arthur B.

REFRIGERATOR GE GTS16GSHJRSS "Arrived onsite for customer complaint of top mount refrigerator not cooling properly in RC section. Fond evaporator fan motor rattling and not moving air. ordrng 1 WR60X10346 (EVAPORATOR MOTOR)"

Near Village Commons Blvd, Georgetown, TX 78633
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for fan error code . Ran diagnostics got fan error code as well as UI error . Key pad is non responsive at times . Ran fan test and fan is making rattling noises . Ordering UI and will replace blower on return . Please call to set return.; ordrng 1 W11296171 (UI CONSOLE SS)

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

OVEN KITCHENAID KEBC208KSS03 "arrived on site to inspect oven noises. Upon further inspection, the customer provided a video of the noise which sounded like something metal rattling. The customer advised that it occurred during and after using the unit. I tested the unit on Bake at 350 degrees for approximately 20 mins. The unit never made any loud noises. I tested the unit on Bake w/convection on 350 degrees and no unusual noises. I increased the temp to 400 degrees with ad without convection and still no noises. I turned the bottom oven on Bake at 350 with and without convection at the same time the top oven was on and still no noises. Job completed."

Near Woodland Park, Georgetown, TX 78633
Clif L.

Clif L.

DRYER WHIRLPOOL WGD7000DW2 Arrived on site to replace control panel for dryer. Replaced panel and found no change in operation. Reinstalled old panel and replaced main control. Found all is functioning properly at this time.

Near January Dr, Austin, TX 78753
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onnsite and replaced left door to fix handle leveling. Unit is now correct. All checks good.

Near Winsted Ln, Austin, TX 78703
Paul R.

Paul R.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived onsite for the freezer to replace the dented door. I found the new door that was shipped with a deep scratch in it when removing the protective film and took a pic. The door will need to be reordered. Ordering C-notes & W10746792 DOR-FMD. ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10746792 (DOR-FMD)

Near Cedar Dr, Lago Vista, TX 78645
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW0 "Arrived on site for grinding noise . Found a empty paper towel roll had fallen down lint trap vent and had gotten in blower wheel . Removed obstruction , all checked normal . No lint build up at time of service .

Near Readvill Ln, Austin, TX 78739
Chase S.

Chase S.

RANGE WHIRLPOOL RBS275PRB00 Arrived on site complaint was not heating properly found the bake element broken removed old bake element put the new one and ran unit tested good everything gave

Near Mt Carmel Dr, Waco, TX 76710
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for no cool. Removed evaporator cover found weak frost pattern pierced low side pressure reading 0 diagnosed faulty compressor. Replaced compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Inspected compressor and freezer compartment no dye found unit working as designed"

Near Stonehaven, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher with the dispenser door not opening or closing. I found the dispenser door gasket rolled out. I replaced the dispenser. Call complete.

Near Lohman Ford Rd, Lago Vista, TX 78645
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8500BW0 "Arrived on site for unit with spinning issues, upon arrival found basket sitting slightly crooked, attempted to spin, but basket was making contact with outer tub causing damage to outer tub, advised to customer u it will need a new outer basket and inner basket to repair the unit

Near Cicero Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site to to test unit for door not closing correctly. Found microwave door not closing correctly on the right side. Made adjustment to door to close properly. No issues at this time. Job complete

Near Lodestone Ln, Lakeway, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to test unit for dishwasher motor leaking. Tested unit and found that unit was leaking from pump and motor. Replaced pump and motor. Tested unit, no leaks at this time. Left bad parts with customer. Job complete"

Near Denbar Ct, Austin, TX 78739
Chase S.

Chase S.

DRYER MAYTAG MEDC465HW0 Arrived on site complaint was dryer was not heat properly put my thermometer in their dryer was getting too hot need a vent cleaning let know customer to call the maintenance people for the apartment

Near Royal Ln, Woodway, TX 76712
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site to install previously diagnosed parts. Removed failed door and replaced with new. New door would not close properly as gasket on FC hinge side binds up and will not close. Attempted to heat gasket and refit with no improvement. Attempted to remove gasket from new door and replace with gasket on old door. With no success as gaskets started ripping. Will have to order new door. Customer pointed out evaporator cover is still rusting. Contacted office and it is covered. Ordering evaporator cover as well as new door. No water leaks present at time of service. Office to schedule.; ordrng 1 LW10436760 (DOOR) and 1

Near Bella Toscana Ave, Lakeway, TX 78734
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD8620HC0 Arrived on site for unit shutting off. Found f3e3 error for thermistor. Removed and replaced thermistor and tested good.

Near Lisa Dr, Austin, TX 78733
Lou S.

Lou S.

RANGE WHIRLPOOL KOCE500ESS09 "arrived on site to inspect oven door scratches. Upon further inspection, I found that the inner door frame had some damage at the left hinge area. It appears that the door was being removed and the hinge was not secured causing it to snap back and damage the frame. I removed and replaced the frame and reinstalled the door. Unit operated as designed, job completed."

Near Sendero Springs Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED9290FC0 "Arrived onsite for customer complaint of ventless dryer not drying properly and burning smell. Upon inspection, found dryer lint cartridge full of thick lint. Advised customer that cartridge and lint trap should be clean every cycle. Tested unit and found good air flow and drying as designed. All water connections were dry at time of service."

Near S Elm St, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site for refrigerator appears dead. Upon arrival found that RC is at 58° to 62° found FC at 17° to 19° and all lights in FC not operating and all but 2 lights in RC not operating. Pulled unit back off and found compressor pulling 1.5 amps. Touched compressor and it is extremely hot. Condenser fan was running but seemed weakOrdering SS and needed parts. 2 hour job. Office to schedule. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10807593 (PANTRY CONTROL ) and 1 W11127829 (FAN) and 10 W11130208 (LIGHT MODULE )s and 1 W11203918 (LIGHT MODULE ) and 1 WPW10143759 (DRIER ) and 1 WPW10306786 (LED CONTROL ) and 1 WPW8201675 (COMPRESSOR )

Near Hewetson Dr, The Hills, TX 78738
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site for “not coming on” complaint. Per my previous diagnosis, removed and replaced belt switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Shady Ln, Austin, TX 78721
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FPS01 arrived on site to diagnose a refrigerator that is slow to dispense water and is not producing ice. Tested unit and found icemaker fill tube heater wires broken and wiring foamed inside door. Door will need to be replaced to complete repairs. Call tech line and spoke with Scott. He advised that water is working properly without filter installed which indicates heavy minerals clogging filter prematurely. He advised that homeowner should have in-line filter installed behind the unit to reduce sediment coming into refrigerator. File# 7726038668; ordrng 1 W11254957 (DOOR SS)

Near Hyridge Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace evaporator cover. After replacement test operation. No leaks detected at time of service

Near Thousand Oaks Loop, San Marcos, TX 78666
Chase S.

Chase S.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site found ice machine not making ice properly was not filling with water bad water valve replaced parts tested everything worked all lines are dry

Near Overlook Cove, Belton, TX 76513
Andy  B.

Andy B.

REFRIGERATOR GE CFE28TSHSS Arrived on site for refrigerator over cooling. Preformed temperature test and found unit almost spot on. Found some products as low as 31° but most products at 35° to 37° set temp from 37° to 40° spoke with customer on unit and use and care. No water leaks present at time of service.

Near Morning Moon Cir, Austin, TX 78732
Al R.

Al R.

RANGE WHIRLPOOL WFE540H0ES1

Near Brewster Ave, Killeen, TX 76541
Robert J.

Robert J.

DRYER WHIRLPOOL WED5620HW0 Arrived on job for complaints of no display. Replaced panel and test dryer.

Near Hunter Rd, San Marcos, TX 78666
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFE515S0ES2 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main wiring harness and terminal block due to the old parts shorting out. Tested the unit and all burners and oven operated as designed. Job completed.

Near E Whitestone Blvd, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5100VQ0 Arrived on site to doublecheck washing machine.

Near Walnut Park Crossing, Austin, TX 78753
James C.

James C.

OVEN WHIRLPOOL WFE515S0EB2 Arrived on site and found left front burner inner circle not heating. Inspected burner and found to have failed. Installed new element and tested. Unit tests good. Job complete

Near Primrose Ln, Marble Falls, TX 78654
Robert J.

Robert J.

WASHER MAYTAG MVWC465HW2 Arrived on job to replace lid latch. After replacement test operation. No leaks detected at time of service.

Near Crest Dr, San Marcos, TX 78666
Andy  B.

Andy B.

DRYER MAYTAG MED5500FW0 Arrived on site for dryer not operating. Tested and inspected unit and found improper voltage to unit. Found 120 volts to unit. Instructed customer on issue and on use and care and practice for best performance. No repairs are needed at this time.

Near San Savio Ct, Austin, TX 78738
Chase S.

Chase S.

WASHER MAYTAG MVWX655DW1 Arrived on site complaint was washer will not work properly plugged it in and ran the unit numerous times with clothes in it can’t find anything wrong customer said she’ll call back if it happens again

Near Kendall Ln, Waco, TX 76705
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site for “not cooling” complaint. Inspected unit and found loose connection, at inverter. Reconnected connection to inverter. Found freezer lights not working. Ordered new module..; ordrng 1 W10908166 (module)"

Near Northumberland Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG515S0ES0 "Arrived on site to test unit for possible fire issue. Tested unit, burner was burning correctly found that unit was burning left over fire extinguisher chemical inside the oven. No issues at this time. Job complete"

Near Casa Dr, Austin, TX 78745
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Arrived onsite to install new FC door to French door refrigerator from my prior visit’s diagnosis. Removed and replaced door. Reassembled. Door now sits well with cabinet. No other issues found. All water connections were dry at time of service.

Near Amen Corner Rd, Pflugerville, TX 78660
Thomas L.

Thomas L.

DRYER MAYTAG MEDB765FC0 Arrived on site for no operation. Plug unit in after verifying the voltage is correct. As soon as you plug the dryer in the drum light comes on. Unit has failed door switch. Cannot enter diagnostics will order control. ; ordrng 1 W10847984 (switch) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec) and 1 WP3406107 (switch-dor)

Near Shenandoah Dr, Cedar Park, TX 78613
Thomas L.

Thomas L.

REFRIGERATOR GE PSS26NSWASS Arrived on site for poor flow from water dispenser. Removed and replaced filter housing assembly. Operations are now normal with no water leaks.

Near Pipe Creek Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site for cooling issue. Powered unit on found fresh food evaporator fan pulsating. Removed cover,wiggled harness found fan motor would power on and off,disconnected harness found broken wire from liner harness

Near Willow Creek Cir, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived on site and tested operation. I found damper door stuck open and control sees it as closed. Damper door would not cycle from opened to closed. Tested for proper voltage and found improper voltage from control. I also found filter housing has frozen and began to leak after filter removed and the ice began to thaw. Inspected damper as well and found motor has shorted causing failure. Unit will need new control, damper and filter housing to repair. Also instructed customer that the filter would need to be replaced due to it freezing as well. I turned the water off to unit so that it will not leak due to failed housing ; ordrng 1 W11088499 (CONTROL)"

Near Broken Hills Dr, Horseshoe Bay, TX 78657
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2

Near Keechi Valley Dr, Killeen, TX 76549
Paul R.

Paul R.

RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the range with the open top burners getting too hot when set on low. Ms also stated the oven is too hot. I found the open top burner valves not set for LP. I adjusted the low flame setting on all 4 burners. I tested the oven temp with the control set at 350 degrees. I found the oven averaging 347 degrees and working as designed. I explained to me that the preheat temp will go way above the set point temperature. Call complete. Use Authorization # WM7X500APL1.

Near Arbor Knoll Ct, Marble Falls, TX 78654
Clif L.

Clif L.

DRYER MAYTAG WED4850HW0 Arrived on site to diagnose a dryer that is making unusual noise and not heating properly. Tested unit and found lint buildup in blower wheel causing blower to be out of balance and not move air efficiently. Cleaned out blower wheel and tested unit. Found all is functioning properly at this time.

Near Manzanita St, Austin, TX 78759
Al R.

Al R.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven temperature issues.Used my temperature meter and to gauge temperature readings and at 500 degrees the temperature meter read 505 at the end of the test.Unit was Calibrated and now works as designed.Job complete

Near Tradinghouse Creek St, Georgetown, TX 78633
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE525S0HB0 "Arrived on site for “stuck button” complaint. Per my previous diagnosis, removed and replaced control. Unit checks good."

Near Zachary Taylor St, Manor, TX 78653
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and tested operation. I found temperatures normal. Tested thermistors and found fresh food evaporator thermistor was reading 96 degrees and all others test good. Called tech line and spoke to TJ #7726041369. Installed new evaporator cover and tested. Unit tests good. Job complete

Near Highland Dr, Marble Falls, TX 78654
Clif L.

Clif L.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that will not turn on. Tested unit and found no mechanical failures but control locked out due to over sudsing. Advised homeowner on proper soap usage and no further repairs are needed at this time. No leaks were found at time of service.

Near W Anderson Ln, Austin, TX 78757
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found frost pattern but fan not running. Removed and replaced evaporator fan motor. Reassembled and tested. Good air flow coming from evaporator. No other issues found. All water connections were dry at time of service.

Near Westinghouse Rd, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site for refrigerator not cooling in either compartment. Preformed temperature test in FC and found within range, preformed temperature test in RC and found abnormal warm. Also found water dispenser not dispensing water. Found frost buildup on RC evaporator cover. Found failed controls and thermistors.

Near Hedgebrook Way, The Hills, TX 78738
Joseph C.

Joseph C.

OVEN KITCHENAID JGR8875QDS "Arrived on site for “bake feature not working” complaint. Inspected unit and found bake ignitor to be faulty. Removed and replaced bake ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near W 5th St, Austin, TX 78703
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site for dishwasher wheels coming off and dirty dishes. Tested and inspected unit and found failed wheels and pump motor assembly.Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full by check.

Near Lakeway Hills Cove, Lakeway, TX 78734
Joseph C.

Joseph C.

DISHWASHER GE GSD2300R00BB "Arrived on site for “not draining” complaint. Per my previous diagnosis, removed and replaced sump inlet and drain hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Big Sky Dr, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for error codes. Unit not display not working. Found that console was not working.

Near N Platt River Dr, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling. Ran diagnostics and test 4 compressor working. Found the main control had bad relay and UI not communication with main control. After replacement test operation all functions working. No leaks detected at time of service.

Near Shale Ln, New Braunfels, TX 78132
Scott  M.

Scott M.

WASHER MAYTAG MHW4200BW0 Arrived on site for leaking washer . Found small drips from under door bottom. Found hair build up on inner door glass . Wiped down door glass . Couldn’t find any holes or tears in bellow . Ran diagnostics 3 times . Leak didn’t reappear . No other leaks detected with any hoses . Job complete .

Near La Costa Dr, Austin, TX 78747
James C.

James C.

WASHER MAYTAG MHW5630HC0 Arrived on site and installed new tub assembly and dispenser. Tested operation and found unit working properly. Job complete

Near Mcdonald Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51ECOAS02 Arrived on site for no operation. Found unit to be totally dead. Removed and replaced two clean cycle switch’s. Unit now operates properly.

Near Seminole Canyon Dr, Georgetown, TX 78628
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB855DC3 Arrived on site to diagnose a washing machine that will not start. Tested unit and found failed lock latch assembly. Replaced latch assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mc Phaul St, Austin, TX 78758
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7500GW0 Arrived onsite for customer complaint of fabric softener not dispensing. Ran diagnostics and found no error codes. Ran test 5 and found valve opening as designed. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Hawks Swoop Trail, Pflugerville, TX 78660
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and installed new door gasket. Warmed to allow gasket to relax and form to cabinet. Unit tests good. Job complete

Near Fred Woods Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSF26C4XYY03 arrived onsite for unit not cooling or ice. Found evaporator completely iced up. Bi metallic open in diagnostics. Will need to return with harness to complete. Place on cancellation list. Set unit to long defrost and 8hr timer for time till repair is complete ; ordrng 1 CNOTE (CANCEL LIST) and 1 W10861655 (harns-wire)

Near Leaning Rock Cir, Austin, TX 78730
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the RC Evap cover due to the unit having a large amount of ice build up at previous service call. I found that the Evap tubing was not pushed back into the RC section cutout at the back of the cabinet. I pushed the tubing back and used foil tape to secure the thermistor and then used a ziptie to secure it more. I checked the drain tube at the back of the unit and found it badly gapped. I used manufacturers approved silicone to seal the gap and then I removed and replaced the HV Control. Turn the power back on to the unit and tested and it began to operate as designed. No water leaks observed during service, job completed."

Near Holiday Creek Ln, Georgetown, TX 78633
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUIC15NLTS2 "Arrived onsite for the ice machine that will not drain. The ice machine is on a gravity drain and does not have an external drain pump. Water is just slowly dripping from the outside pipe. The hose comes out of the machine and goes thru the cabinet to the left, under the cabinet. It is attached to a rigid pipe under the cabinet that comes thru the wall to the outside of the home and that connection is not visible. I advised the customer to blow the line out with compressed air using a low pressure and to turn it up gradually if needed or call a plumber.

Near Buffalo Speedway, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to replace oven door trimReplaced oven door trim, tested for any popping noise's. No issues at this time. Job complete."

Near Groundhog Way, Austin, TX 78744
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for upper rack coming loose. Upper rack track stops were broken. Replaced. Upper rack now operates properly with no water leaks.

Near Mountain Valley St, Georgetown, TX 78628
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1

Near Wisconsin St, Killeen, TX 76541
Thomas L.

Thomas L.

OVEN KITCHENAID KODE300ESS04 Arrived on site or unit displaying F9E0 failure code. Enter diagnostics and cleared that code. Set both ovens for bake and they both hEated properly to 350°.

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC42QTS02

Near Gaillardia Dr, Austin, TX 78733
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for f1-e1 error code and door lock error 5-2. Ran diagnostics unit completed diagnostics wash . While checking voltages did notice some scorch on outer casing around board . Replaced control . Ran diagnostics all checked normal ,no water leaks detected at time of service .job complete ."

Near Grazing Deer Trail, Austin, TX 78735
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site fridge was not on can’t tell what’s going if I connect my gauges to the fridge I won’t be able to tell if you have a restriction or a leak ;

Near Beachcomber Dr, Belton, TX 76513
Lou S.

Lou S.

WASHER WHIRLPOOL WFW96HEAC0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control and flowmeter, due to failure by testing at previous service call, and tested the unit. Unit operated as designed showing no error codes. I advised the customer of my repairs and test results. No water leaks observed during service, job completed."

Near Brentwood Dr, Leander, TX 78641
Paul R.

Paul R.

RANGE WHIRLPOOL WGE745C0FS00 Arrived onsite for the range that the knobs can’t be turned to adjust the temperature. Mr stated the knobs on the right side were the issue. I found one of the right knobs completely stripped out and the other one partially stripped. The left knobs are good. Both right side knobs need to be replaced. Ordering 2EA W10877754 KNOB.

Near Farragret Cove, Lago Vista, TX 78645
Arthur B.

Arthur B.

RANGE WHIRLPOOL WEG745H0FS Arrived onsite for customer complaint of slide in range light not shutting off. Found relay stuck on control. Removed and replaced control. Reassembled and tested. Light now turns on and off as designed. No other issues found.

Near N Mays St, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for above normal temps . Since Service order request was put in husband had cleaned out refrigerator and defrosted for the past few days unit has been normal , ice bucket is full. No signs of any frost on either evaporator. Did instruct customer on what to look for if a defrost issue is starting to happen again. No water leaks detected a time service job complete."

Near Martin Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived onsite for customer complaint of dishwasher tripping breaker when in middle of use. Upon inspections, found water on diverter motor. Advised customer of findings and will need a new sump n motor assembly to complete repair.

Near Old Blue Mountain Ln, Georgetown, TX 78633
James C.

James C.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and installed new control due to unit is still making thin ice. Tested operation and found unit working properly at time of service. Job complete

Near Plenty Hills, Horseshoe Bay, TX 78657
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Pierced low side,pressure reading +30 diagnosed faulty compressor,removed compressor and filter drier installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Blue Water Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

RANGE KITCHENAID KDRU783VSS03 "Arrived on job to replace UI board and both control. After replacement test operation still same code. Called tech line and they had me test the transformer, transformer test good they recommend replacement of harness.; ordrng 1 W10146020 (harns-wire) and 1 W10338987 (harns-wire)"

Near Texas Springs, New Braunfels, TX 78132
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB835DW4 Arrived on site for latch issue. Found door alignment causing intermittent latch failure. Adjusted door to improve. Advised customer on use and care. All checks good.

Near Mauai Dr, Austin, TX 78749
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job to replace divider and cover. After replacement test operation all functions working. No leaks detected at time of service.

Near Camellia Ln, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7

Near Sumalt Gap Way, Briarcliff, TX 78669
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL MGR4451BDW "Arrived on site to test unit for temperature not reaching desired degrees in oven. Bad glow ignitor, control board, temperature sensor.Job complete"

Near Sheraton Ave, Austin, TX 78745
Robert J.

Robert J.

OVEN WHIRLPOOL WGG745S0FS02 Arrived on job for complaints of flames too high. At time of service the flame was corrected size but orange in color gas supply not clean. Will need to call gas’s company.

Near Hopping Peach St, San Marcos, TX 78666
Joseph C.

Joseph C.

OVEN KITCHENAID KODE300ESS02 Arrived on site for “timer only beeps three times” complaint. Inspected unit and found console faulty. Removed and replaced console. Tested unit. Unit is performing as designed.

Near Herzog St, Austin, TX 78723
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS01 "Arrived on site to test unit for not powering on. Found that fuse needed to be replaced. Replaced fuse. Tested unit, no issues at this time. Job complete"

Near Aralia Ridge Dr, Austin, TX 78739
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Called tech line regarding repeat and constant vibration. On last visit pictures were taken of the liner in the freezer which is wavy. This is causing pressure on evaporator cover in different spots which is causing the panel to vibrate. SR# 7726041911"

Near Mountain Valley St, Georgetown, TX 78628
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site for unit that is not venting properly. Tested unit to find vent in microwave is working properly. Customer will have his builder look at the house venting to correct any issues.

Near Andele Way, Liberty Hill, TX 78642

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