We serviced a
WHIRLPOOL WASHER
Model CET9100GQ0
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/06/2022
"Arrived on site for customer complaint of unit leaking, found debris between door and door bellow, as well as dispenser cover missing. I cleaned door and checked bellow for punctures, bellow tested good, drain tested good, valves tested good, no leaks after cleaning unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB06
Near Pflugerville, TX 78660
Vincent
Job Details: 04/06/2022
"Arrived on site to inspect broken door on microwave, removed old door from unit and installed new door, tested unit and is working as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Austin, TX 78724
Joe Z
Job Details: 04/06/2022
Arrived on site to replace dented doors. Replaced doors and added name plate. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed part. Upon further inspection I found the harness to the lamp housing with a physical burn out and was burnt onto the bulb housing. Due to this we will also need to order the harness and housing to replace. Return tech will install the harness, housing, and control. Office to reschedule.; ordrng 1 W10210871 (Bulb Housing) and 1 W11350914 (Main Harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78724
Joe Z
Job Details: 04/06/2022
"Arrived onsite for unit not heating at all. Upon arrival tested unit and unit has no power. Replaced diode. Found that fuse is blown, Need to order fuse and bring back magnetron and capacitor. Left unit unplugged.Office to reschedule ; ordrng 1 W10138793 (Fuse)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Justin
Job Details: 04/06/2022
"Arrived on site to install previously diagnosed part. Upon further inspection I found the harness to the lamp housing with a physical burn out and was burnt onto the bulb housing. Due to this we will also need to order the harness and housing to replace. Return tech will install the harness, housing, and control. Office to reschedule.; ordrng 1 W10210871 (Bulb Housing) and 1 W11350914 (Main Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, TX 78724
Joe Z
Job Details: 04/06/2022
Arrived onsite to install previously diagnosed part. Replaced UI. Turned new UI from cooling off to on. Double checked temperature settings and left them on recommended settings. Job complete
We serviced a
WHIRLPOOL WASHER
Model GSW9650LW0
Near Austin, TX 78759
Scott
Job Details: 04/06/2022
"Arrived on site to check washer and hook up water lines . Checked drain pump hoses ,drain hose , valve hoses . All checked normal. No sign of any dry rot . Hooked up water lines . Filled washer ,agitated ,drained and spun . All checked normal. Did advise to keep an eye out the first couple loads just to be on safe side . Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Austin, TX 78723
Joe Z
Job Details: 04/06/2022
"Arrived onsite to install previously diagnosed parts. The only part that was needed was the drain pump, there is service pointer on this model for the drain pump. Replaced drain pump and tested the unit. Unit operates correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model GSW9650LW0
Near Austin, TX 78759
Scott
Job Details: 04/06/2022
"Arrived on site to check washer and hook up water lines . Checked drain pump hoses ,drain hose , valve hoses . All checked normal. No sign of any dry rot . Hooked up water lines . Filled washer ,agitated ,drained and spun . All checked normal. Did advise to keep an eye out the first couple loads just to be on safe side . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78753
Joe Z
Job Details: 04/06/2022
"Arrived onsite for WASHER LEAKING. Upon arrival unit is disconnected and in garage. found inner bellow retainer was not tightened,causing inner bellow to detach from outer tub. Reinstalled bellow and secured inner bellow retainer. Unit was not tested due to being disconnected and in garage. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS00
Near Austin, TX 78717
Scott
Job Details: 04/06/2022
"Arrived on site for no cool fridge . Ran temps fz 65 , fresh 48. Found on fresh food evap ball of ice on welds and dye . Ordering compressor , evap ,uv drier , service port . Weigh 3 hrs . No water leaks detected at time of service. Parts covered , labor 633.00 . Call to set return ; ordrng 1 Weigh3hrs and 1 Uvdrier and 1 Serviceport and 1 W10503454 (Evap) and 1 W10168473 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for icemaker not producing. I inspected the unit and work area. I tried to test the ice maker and found it not responsive. I checked voltage to the ice maker and found good voltage. I am ordering the ice maker to complete the repair. The office will reschedule when we have eta on the part. ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS00
Near Austin, TX 78717
Scott
Job Details: 04/06/2022
"Arrived on site for no cool fridge . Ran temps fz 65 , fresh 48. Found on fresh food evap ball of ice on welds and dye . Ordering compressor , evap ,uv drier , service port . Weigh 3 hrs . No water leaks detected at time of service. Parts covered , labor 633.00 . Call to set return ; ordrng 1 Weigh3hrs and 1 Uvdrier and 1 Serviceport and 1 W10503454 (Evap) and 1 W10168473 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Austin, TX 78747
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit no washing. Test unit and found wash motor not responding but getting correct voltage. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for unit not making ice and dripping around IM facia . Also upper lights are strobing or very week , freezer light is on . Ran IM error test got e1 . Tested ice box fan and found failed . Replaced fan motor . Fan is working properly now . Did power rest . Ran both harvest and fill, both checked normal. Ordering upper lights . No water leaks detected at time of service. Call to set return .; ordrng 1 W10843828 (Upper lights w/ harness) and 6 W10843339 (Led mod)s"
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
"Arrived on site for washing machine showing error code f20 long fill. I inspected the unit and work area. I found error code f20 long fill f21 long drain, and f01 error eeprom. I ran a diagnostics cycle and found the hot water slowly entering the tube. When I put the unit into drain I couldnt hear the water flowing. I found the drain tube submerged in standing water at the drain pipe, i back the drain tube out and found it started draining properly once it wasnt submerged. I advised the customer have a plumber come out to figure out why the water pressure is low and why there is standing water in the drain stand pipe. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for unit not making ice and dripping around IM facia . Also upper lights are strobing or very week , freezer light is on . Ran IM error test got e1 . Tested ice box fan and found failed . Replaced fan motor . Fan is working properly now . Did power rest . Ran both harvest and fill, both checked normal. Ordering upper lights . No water leaks detected at time of service. Call to set return .; ordrng 1 W10843828 (Upper lights w/ harness) and 6 W10843339 (Led mod)s"
We serviced a
GE MICROWAVE
Model JE1860BH03
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for microwave not heating. I inspected the unit and work area. I gained access to the wave guide and found the mag cap has welded into the wave guide making the unit not repairable. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics. Found bearing failing . Also found some stress marks around bearing on tub . R . No water leaks detected at time of service. Job complete."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Harker Heights, TX 76548
David Z
Job Details: 04/06/2022
Arrived on site to diagnose microwave that isn't running and has a broken latch. On arrival found the upper latch on the door bar broken off. So light just stays on and unit doesn't start. Replaced latch bar in the door and retested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB750YW0
Near Austin, TX 78728
Scott
Job Details: 04/06/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics. Found bearing failing . Also found some stress marks around bearing on tub . R . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Harker Heights, TX 76548
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose dishwasher that is not throughly cleaning dishes and tends to come out with some soil still left on them. Customer advised me that after unit was installed the installers had messed with the water lines / pressure and it hasn't been the same since. Ran unit in diagnostics and found no error codes present. Ran through diagnostic cycle and found unit is pumping, but did seem a little weak due to the low water pressure. Unit is filling slower due to the lower water pressure, resulting in less pumping power. Recommended the customer have a plumber increase pressure to those lines to accommodate the dishwasher fill. No faults found with unit and it is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for freezer lights out. Upon inspection found one led in RC and all LED in freezing not functioning correctly. Upon further inspection found top freezer led module causing the remaining leds to malfunction. Replaced top freezer light (1). Tested and all lights are now functioning. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to follow up on dishwasher that was making incredibly loud noise. Ran unit and confirmed shortly into cycle you could hear screeching coming from motor area. Removed covers and found the motor chopper blade was loose and wiggling, causing the noise. Tightened down hardware to secure blade. Retested and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS00
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
Arrived onsite for freezer lights out. Upon inspection found one led in RC and all LED in freezing not functioning correctly. Upon further inspection found top freezer led module causing the remaining leds to malfunction. Replaced top freezer light (1). Tested and all lights are now functioning. Job complete.
We serviced a
MAYTAG WASHER
Model A7300
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that is not spinning or agitating clothes. Ran unit and could hear motor moving, but no basket action at all. Examined with borescope and found that the belts and motor are moving, but the transmission is seized up and the belt is just heating up and not turning basket. Unit needs a new transmission and associated parts, almost all discontinued. Listing parts needed for replacement for AHS. Office to schedule if AHS can source parts. ; ordrng 1 206708 (Transmission) and 1 211028 (Deflector) and 1 203725 (Damper) and 1 6-2095720 (Tub Seal)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival customer stated she ran all possible cycle selections and noticed that when using the heated dry function the unit would not complete the cycle. Ran diagnostics and got 8/2 ,1/1, 8/1. (According to tech line no way to clear codes). Called tech line for assistance. According to tech with the given codes and what the customer is experiencing the OWI sensor could be the issue. Also stated that slight probability of a failing control. Provided SR#7733362244. Quoted customer for OWI replacement,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Austin, TX 78735
Luis
Job Details: 04/06/2022
"Arrived on site. Replaced defective deli drawer harness and freezer led,powered unit on tested ui unit working as designed,all leds working.
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Matthew
Job Details: 04/06/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival customer stated she ran all possible cycle selections and noticed that when using the heated dry function the unit would not complete the cycle. Ran diagnostics and got 8/2 ,1/1, 8/1. (According to tech line no way to clear codes). Called tech line for assistance. According to tech with the given codes and what the customer is experiencing the OWI sensor could be the issue. Also stated that slight probability of a failing control. Provided SR#7733362244. Quoted customer for OWI replacement,
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to diagnose washer that isn't running any cycles qjd customer had smelled some burning. If unit powers on it throws an F6E1 error, UI doesn't hear ACU. Found a burnt spot on the control. Replaced the control and retested. When I tested the unit it would not recognize lid was closed, and lid lock is unresponsive. Lid switch shorted as well as control. Ordering lid switch, harness, Ui as well due to not knowing how many items are affected by the short. Office to schedule. ; ordrng 1 W11394572 (Lid Latch) and 1 W11591637 (Lower Harness) and 1 W11543996 (Main Control) and 1 W11478519 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival found unit is dispensing water but at a slow rate roughly half of the display amount. Valve is energizing and water is dispensing. Replaced filter housing due to possible buildup. Replaced housing and found unit still not dispensing properly. Recommended customer have home supply checked due to low pressure. Customer will notify plumber. While checking unit found clogged drain line. Water had filled air trap at bottom of RC and was leaking on the floor. Took pic of water damage on flooring. Cleared line. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Belton, TX 76513
David Z
Job Details: 04/06/2022
"Arrived on site to install pressure switch to resolve washer not fully draining. Found pressure switch had not arrived yet. Rescheduling once part is in hand, office to schedule. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
Arrived onsite for refrigerator not dispensing water. Upon arrival found unit is dispensing water but at a slow rate roughly half of the display amount. Valve is energizing and water is dispensing. Replaced filter housing due to possible buildup. Replaced housing and found unit still not dispensing properly. Recommended customer have home supply checked due to low pressure. Customer will notify plumber. While checking unit found clogged drain line. Water had filled air trap at bottom of RC and was leaking on the floor. Took pic of water damage on flooring. Cleared line. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78704
Luis
Job Details: 04/06/2022
"Arrived on site for mullion issues. Removed mullion found mounting bracket on door at an angle preventing mullion to sit correctly,aligned bracket correctly,installed mullion tested door operation good."
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
"Arrived onsite for potential gas leak. Customer provided card from gas company stating leak detected , but could still use. Gas was completely shut off on arrival. Turned supply on. Lit all burners to fill unit with gas. Checked connections with liquid leak detector and electronic detector. Could not detect any leaks at this time. Left gas off after test per customers request. Customer will contact gas company for specifics on what they detected. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM03
Near Austin, TX 78701
Luis
Job Details: 04/06/2022
Arrived on site for door issues. Adjusted hinge assembly on fresh food door checked door operation good.
We serviced a
JENN-AIR RANGE
Model PRG4810LP
Near Austin, TX 78730
Matthew
Job Details: 04/06/2022
"Arrived onsite for potential gas leak. Customer provided card from gas company stating leak detected , but could still use. Gas was completely shut off on arrival. Turned supply on. Lit all burners to fill unit with gas. Checked connections with liquid leak detector and electronic detector. Could not detect any leaks at this time. Left gas off after test per customers request. Customer will contact gas company for specifics on what they detected. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Luis
Job Details: 04/06/2022
"Arrived on site for icemaker issues. Found unit extremely full in freezer ice forming around door,advised maintenance to let tenant know about food obstruction,found harness not making full connection reinstalled harness tested icemaker passed,filled with water."
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS0
Near Austin, TX 78732
Gerry C
Job Details: 04/06/2022
"Arrived to inspect intermittent power. The CX described an issue where the unit had stalled shortly after starting and there were no lights on the control. I inspected the junction box, wax motor and solenoid, electronic control area and door switch and corrected the door lean, which was causing the door to make a hard contact with the chassis. I ran the unit through a complete service test mode twice and could not recreate the issue. I suspect the door contact may have been jarring connections within the control area and causing the issue. I was unable to access the line VAC plug behind the unit due to grout locking the left front leveling leg in place and not enough room to lift the leg over the grout. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78748
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit not drying. Test unit and found heating element working correctly advised customer to use rinse aid to help plastic tub dry better. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS0
Near Austin, TX 78732
Gerry C
Job Details: 04/06/2022
"Arrived to inspect intermittent power. The CX described an issue where the unit had stalled shortly after starting and there were no lights on the control. I inspected the junction box, wax motor and solenoid, electronic control area and door switch and corrected the door lean, which was causing the door to make a hard contact with the chassis. I ran the unit through a complete service test mode twice and could not recreate the issue. I suspect the door contact may have been jarring connections within the control area and causing the issue. I was unable to access the line VAC plug behind the unit due to grout locking the left front leveling leg in place and not enough room to lift the leg over the grout. Operational test good, no leaks observed during service."
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Austin, TX 78748
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for sticky residue on cooktop. Found white residue cant take off. Will need to order new cooktop office to reschedule ; ordrng 1 W11476220 (Cooktop stainless)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the terminal block. Replaced part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76502
David Z
Job Details: 04/06/2022
"Arrived on site to follow up on refrigerator that is not making ice. On arrival customer let me know it made ice yesterday and now ice bucket was almost full. Advised that unit won't make ice if it can't read Temps required for harvest, or a cube ends up stuck between the bail arm and the icemaker. Advised to check for a stuck cube if issue repeats, and to make sure refrigerator side airflow channels are clear. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the terminal block. Replaced part. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78737
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found uppe rack adjusters brown making uppe rack not sit correctly on feed tube making unit leak from water spraying to the side. Ordering new adjusters at X.X.X.74.85 and labor at X.X.X.194.75. Collected X.X.X.139.99 for trip charge ordering adjuster kit ; ordrng 1 W10712394 (Adjuster kit)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9000CWS1
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not washing correctly. Looked at the spray arms and saw that they were clogged once again with food, tested the unit and unit filled but the water was not hot, customer said it was a tankless water heater, let customer know to run the water until it gets hot to help with the cleaning of the dishes. Unit passed with no issues. Spoke with chase and and had me charge half the service fee for todays visit. Collected"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found bad heating element. Will replace heating element Special Project code S17304. Collected X.X.X.139.99 for trip charge. Part and labor covered
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9000CWS1
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not washing correctly. Looked at the spray arms and saw that they were clogged once again with food, tested the unit and unit filled but the water was not hot, customer said it was a tankless water heater, let customer know to run the water until it gets hot to help with the cleaning of the dishes. Unit passed with no issues. Spoke with chase and and had me charge half the service fee for todays visit. Collected"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78703
Luis
Job Details: 04/06/2022
"Arrived on site. Per customer unit shutting itself off,customer has to reset may breaker to power cycle unit and unit will work normally. Ran diagnostics all test passed no issues with deli ui or main ui diagnosed defective main control. Ordering a new main control. Parts X.X.X.249.80 labor X.X.X.245.25 plus tax,collected service call fee of X.X.X.139.99 plus tax. ; ordrng 1 WPW10675033 (Control hv)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
"Arrived onsite to replace parts ordered. Replaced parts. Tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78702
Joe Z
Job Details: 04/06/2022
Arrived onsite for The top oven will not heat once we turn it on. The bottom oven is working correctly. Upon arrival test unit and bake ignitor would not energize. Tested bake element and it was OL. Ignitor receive 120 from control. Need to replace bake ignitor. Quoted customer 125.92 for parts and 230.70 for labor totaling 356.62 before tax. Customer approved quote. Replaced bake element and tested unit. Preheat oven to 350 and unit heated correctly. No gas leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
"Arrived onsite to replace parts ordered. Replaced parts. Tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ
Near Kyle, TX 78640
Kevin
Job Details: 04/06/2022
"Arrived on site and found Refrigerator isnt defrosting and water filter light is out. Will need to replace Defrost control X.X.X.244.56, bimetal X.X.X.34.51, Labor X.X.X.255.75 to correct Refrigerator. ; ordrng 1 WPW10366605 (Control) and 1 WPW10225581 (Bimetal)"
We serviced a
AMANA RANGE
Model AER6303MFS0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
Arrived onsite for unit not keeping temperature. Tenant says they would lose about 40 degrees when cooking and the unit would not jump back up to the desired temperature. Checked the temperature sensor and it checked good. Heating element was good. Conclusion is that the control was the issue. Spoke with maintenance and got the go ahead to to fix the unit. Replaced the control. Tested the unit. Unit tested good. It about 20 degrees hotter as it should. No issues at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and found a previous company has already replaced igniter, set oven to preheat and it reached temperature in expected time. observed Oven cycle and reignite five more times and did not smell any gas aroma. Range is operating normally at this time, job complete"
We serviced a
AMANA RANGE
Model AER6303MFS0
Near Austin, TX 78745
Jacob
Job Details: 04/06/2022
Arrived onsite for unit not keeping temperature. Tenant says they would lose about 40 degrees when cooking and the unit would not jump back up to the desired temperature. Checked the temperature sensor and it checked good. Heating element was good. Conclusion is that the control was the issue. Spoke with maintenance and got the go ahead to to fix the unit. Replaced the control. Tested the unit. Unit tested good. It about 20 degrees hotter as it should. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MED8630HC
Near Austin, TX 78735
Kevin
Job Details: 04/06/2022
"Arrived on site and found customer hears a vibration while dryer is running, dryer is operating normally and requested that they continue to monitor vibration to see if it gets worse. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not heating. Checked fro voltage from the wall. Unit showed 240 from L1 & L2. Checked L1 to ground and got 120. Checked L2 to ground and got 15v, instead of 120v. Customer saw the voltage checks and understood that an electrician will need to be called on to correct the issue, as the incorrect voltage can still turn in the unit to turn but will not heat. No issues at this time. Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LM0A
Near Lago Vista, TX 78645
David S
Job Details: 04/06/2022
"Arrived on site for dishwasher leaking. I inspected the unit and work area. I ran the unit through a cycle and found it working as designed. I found no signs of water leak, and the unit has a high drain loop. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, TX 78749
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not heating. Checked fro voltage from the wall. Unit showed 240 from L1 & L2. Checked L1 to ground and got 120. Checked L2 to ground and got 15v, instead of 120v. Customer saw the voltage checks and understood that an electrician will need to be called on to correct the issue, as the incorrect voltage can still turn in the unit to turn but will not heat. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78759
Gerry C
Job Details: 04/06/2022
Arrived to inspect unit for Technical Service Pointer #: W11540964. Office to order heater element. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Buda, TX 78610
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not cooling. Looked inside the freezer and saw the frost buildup. Put the unit in defrost mode from diagnostics, and the heater did not turn on. Ordered parts. Need unit defrosting to diagnose properly. Ordered parts. Office to reschedule ; ordrng 1 W11546690 (Control) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS06
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site to install previous diagnose parts. I replaced the console and the control. I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Buda, TX 78610
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not cooling. Looked inside the freezer and saw the frost buildup. Put the unit in defrost mode from diagnostics, and the heater did not turn on. Ordered parts. Need unit defrosting to diagnose properly. Ordered parts. Office to reschedule ; ordrng 1 W11546690 (Control) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Leander, TX 78641
David S
Job Details: 04/06/2022
Arrived on site for dishwasher leaking. I inspected the unit and work area. I found water being sprayed past the gasket. I found the spray arms clear. I am ordering the gasket to complete the repair. Reschedule for Monday 4/11/22; ordrng 1 W11498831 (Gasket)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Kyle, TX 78640
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not making ice. Looked inside the ice maker and found not ice being made. Upon further inspection, found that the water fill tube is clogged with ice. Steamed out the ice clogged. No water weeping from the valve. Replaced the ice maker. Let customer know to allow the ice maker 24hrs to make ice. No leaks at this time. Job complete"
We serviced a
GE MICROWAVE
Model PEB2060SM2SS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of unit turning on and off on its own. Found unit will turn on when door is open, then click off at times when door is closed and running. Found buttons on display not responding. Will need door switches, holder, control, and control panel. Found the control panel has been discontinued.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Kyle, TX 78640
Jacob
Job Details: 04/06/2022
"Arrived onsite for unit not making ice. Looked inside the ice maker and found not ice being made. Upon further inspection, found that the water fill tube is clogged with ice. Steamed out the ice clogged. No water weeping from the valve. Replaced the ice maker. Let customer know to allow the ice maker 24hrs to make ice. No leaks at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near New Braunfels, TX 78132
Andrey
Job Details: 04/06/2022
"Arrived on site to test unit for squeaking noise when turning, tested unit found bad idler pulley, worn out belt and a bad bearing support ; ordrng 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt) and 1 W10837240 (Idler pulley)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78746
Kevin
Job Details: 04/06/2022
"Downside and replaced upper manifold, collected remaining balance, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/06/2022
Arrived on site to install previously diagnosed dispenser related parts. Upon arrival installed all required parts in reassembled and tested unit and found unit could switch between crust and cubed as designed in on command with no failures in the dispensing function. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78746
Kevin
Job Details: 04/06/2022
"Downside and replaced upper manifold, collected remaining balance, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Austin, TX 78735
Kevin
Job Details: 04/06/2022
"Arrived on site and found no rinse aid in dispenser, ran diagnostic cycle and found heating element is working properly sent a short video to KB/service management. collected service fee only, job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and inspected washer and found motor pulley is broken, took one picture. Because of this belt has slipped off. A new motor will be needed to correct issue; ordrng 1 W11497303 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Cedar Creek, TX 78612
Tyler L
Job Details: 04/06/2022
Arrived on site for complaints of missing shutoff arm. Found icemaker was installed without the shutoff arm. Installed part. No other issues at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Buda, TX 78610
Kevin
Job Details: 04/06/2022
"Arrived on site and inspected washer and found motor pulley is broken, took one picture. Because of this belt has slipped off. A new motor will be needed to correct issue; ordrng 1 W11497303 (Motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Austin, TX 78754
Matthew
Job Details: 04/06/2022
Arrived onsite to replace previously diagnosed parts l replaced left rack adjuster. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool. Found compressor damaged with a dent on lower side. Compressor is running, but unit is not cooling. Will need SS tech and new compressor, access valve, and drier. Office to reschedule.; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of too much ice. Found that icemaker will constantly be making ice. Installed new icemaker. Advised customer to allow 12-24 hours for good ice production. Collected payment, job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Bastrop, TX 78602
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool. Found compressor damaged with a dent on lower side. Compressor is running, but unit is not cooling. Will need SS tech and new compressor, access valve, and drier. Office to reschedule.; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Austin, TX 78753
Matthew
Job Details: 04/06/2022
Arrived onsite to replace previously diagnosed parts. Replaced actuator screws (2). Tested unit and unit is functioning properly properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS00
Near Smithville, TX 78957
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool in RC. Found temperature in FC at 3 degrees, and the RC at 45 degrees. Spoke to SW and ran multiple checks. All fans working, thermistors in range, and air baffle working well. Gave customer quote for new hv board, and she accepted. Installed new part. Advised customer to allow some time for unit to get down to target temperature.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNZS0
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for ice machine not draining. Upon inspection I found that the external drain pump and power supply failed. installed new pump and tested unit and found unit operating as designed no leaks.job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS00
Near Smithville, TX 78957
Tyler L
Job Details: 04/06/2022
"Arrived on site for complaints of no cool in RC. Found temperature in FC at 3 degrees, and the RC at 45 degrees. Spoke to SW and ran multiple checks. All fans working, thermistors in range, and air baffle working well. Gave customer quote for new hv board, and she accepted. Installed new part. Advised customer to allow some time for unit to get down to target temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Jonestown, TX 78645
David S
Job Details: 04/06/2022
Arrived on site for icemaker not producing. I found the fill tube still had some ice build up. I steamed out the fill tube until water starting flowing. I jumped the ice maker and forced a cycle. I found the water valve opening and the ice maker tray full of water. Job complete.
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Buda, TX 78610
Leonardo
Job Details: 04/06/2022
"Arrived on site to test unit for left and center burners not working. Found bad valves, will need to replaced LF,LR, and center valve ; ordrng 1 WPW10206287 (LR valve) and 1 WPW10206288 (LF valve) and 1 WPW10298678 (Center valve)"
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS00
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
"Arrived onsite to install previously diagnosed pats. Upon inspection I found that the new hot plate was damaged in box I am ordering 1x hot plate and a module just in case.office to reschedule; ordrng 1 WPW10396548 (HOTPLATE) and 1 W10857233 (Module, SSX)"
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Buda, TX 78610
Leonardo
Job Details: 04/06/2022
"Arrived on site to test unit for left and center burners not working. Found bad valves, will need to replaced LF,LR, and center valve ; ordrng 1 WPW10206287 (LR valve) and 1 WPW10206288 (LF valve) and 1 WPW10298678 (Center valve)"
We serviced a
WHIRLPOOL FREEZER
Model WRB322DMBM03
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for refrigerator with fc frosting up on left side. Upon inspection I found that customer had put a large bottle on that side that was making contact with the ice maker and the freezer door when closed causing the left side of the door to stay open causing a warm air leak into the freezer causing the frost. See pix . I corrected this and tested door and found door sealing properly now. Job complete
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking when trying to fill up. Pulled unit out and found fill hose loose making unit leak. Secured full hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model LSQ9645KT1
Near Leander, TX 78641
Kimo
Job Details: 04/06/2022
Arrived onsite for washer making noise when in spin. Upon inspection I found that the bolt that holds the agitator in place was loose I tighten it up and tested unit and found unit operating as designed. Job complete
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking when trying to fill up. Pulled unit out and found fill hose loose making unit leak. Secured full hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78741
Luis
Job Details: 04/06/2022
"Arrived on site for not dispensing water. Diagnosed a frozen reservoir due to air leaking between fan scroll and air tower,defrosted tank added sealer between gaps. Tested water dispenser unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in. Removed plug checked all drain hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Austin, TX 78704
Jacob
Job Details: 04/06/2022
Arrived onsite to replace the harness to the unit. Customer is aware that appliance express is not liable for any injury or damages as they are helping to unstack and re stack the dryer. Customer signed both waivers. Replaced the harness. Unit started filling with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Kyle, TX 78640
Leonardo
Job Details: 04/06/2022
Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug in. Removed plug checked all drain hose test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Austin, TX 78735
Luis
Job Details: 04/06/2022
"Arrived on site for no cool. Found compressor not powering on diagnosed a defective inverter,replaced inverter powered unit on compressor powered on. Tested icemaker diagnosed a defective icemaker,replaced icemaker assembly; used 1 1129313 from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV03
Near Johnson City, TX 78636
Brandon
Job Details: 04/06/2022
"Arrived on site to replace switch, after replacing, unit tested good"