Arrived to unit #812 with washer not working. I did further testing and found the main power connector lose and making a false contact. Connected the connector properly and tug on it to make sure Id dint come back off. Tested unit and found it operating as designed. No leaks where observed during service. Job completed.

"Arrived onsite for washer drain pump continuing to run. Tech line recommended replacing tub, however found that issue was due to pressure hose port being clogged. Cleared port and tested. Was able to run test and normal load without error. Had customer run several loads and called customer back and customer reported no more issues. Unit is functioning properly. Job complete."

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heater element and replaced with new and improved one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

Arrived onsite for washer making noise during the sensing/fill cycle and some during spin. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran test and could hear clicking coming from cam area. Found actually not fully engaging leaving cam stuck and also found belt was loose. Replaced defective actuator and also cam with belt. Tested unit and unit is functioning properly. Job complete

Arrived onsite for washer leaving clothes wet at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Customer stated no meter what cycle the clothes are left wet and the cycle stays on 1 min for and extended period of time. This has been happening for 1-2 weeks. Power cycled unit and ran laundry. Watched complete cycle and unit is functioning properly. Instructed customer on detergent use and cycle selections. Job complete

"Arrived on site for microwave, inspected unit and work area. Customers complaint was unit sparked and tripped breaker. Inspected unit and found that the turn table wiring harness was melted and grounded. Called techline with findings and spoke to STEVE SR#7735960314 and recommend to replace wiring harness, turn table motor and interlock switches. Customer will be contacting Whirlpool or Costco for their extended warranty."

"Arrived on site to inspect washer knob broken. Upon further inspection, I found the stem on the knob broken (photo) and the switch pushed out the console. I removed the console and found the switch was broken (photo).No water leaks observed during service."

Arrived onsite for a wall oven that has an F2E1 error. The customer had the unit powered off on arrival. I powered the unit and it errored as soon as it finished rebooting. The light selection on the panel is not responding and is the issue. The console needs to be replace

"Arrived on site to follow up on refrigerator that was still not making ice in the RC icemaker. Cycled icemaker and found it does cycle and it will fill. Icemaker showed E0, so no errors. I checked the icebox fan, and found it was surging and barely moving any air, which is keeping it from harvesting. Return visit set ; ordrng 1 W10846539 (Icebox Fan)"

Arrived onsite and diagnosed microwave with f6e8 error code. Ordering needed parts. ordrng 1 W11035599 (Main control) and 1 W11033422 (Interlock)

Arrived onsite for error codes f2e1 and replaced the keypad due to stuck/shorted key failure. Symptom still present. Found crimped ribbon cable. Ordering ribbon cable and returning with control JIC.;

Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel cracked and it will need to be replaced to complete repairs. Also ordering motor in case needed.ordrng 1 W11126010 (Motor) and 1 WP697772 (Blower wheel)

"Arrived on site for a wall oven that is no longer heating in the lower oven. Upon inspection I found that TOD was showing open I am ordering it and a hardware kit for the mounting screws washers. ordrng 1 W10760039 (HARDWARE), used 1 WP4449751 (Thermostat (TOD) from stock"

"Arrived on site to inspect refrigerator leaking water at the bottom of the unit. Upon further inspection, the customer advised that the unit leaks water at the front right side at the bottom. I opened the FC door and found frost/ice built up on the evap,cover, bottom of the FC lower basket and at the opening of the FC door area. I found the FC door gasket, at the bottom right side, not sealing properly and when I pulled the gasket downward, I found the FC door liner is badly warped causing the gasket to bow upwards and not sealing. Also found the unit not leveled and the left RC door mullion not seated correctly. I attempted to seat the mullion after leveling the unit and the mullion is hanging on the pivot block. Also found the right RC door gasket torn. I am ordering the FC door, FC door gasket, right RC door gasket, mullion , nameplate, and grease for the mullion and FC drawer rails and CNOTE-LSO PER CUSTOMER REQUEST. Advised customer that the door will take approximately 4-8 weeks to arrive at which time the office will contact them and schedule return service. No water leaks observed at the end of service.; ordrng 1 WP12722803AP (Mullion) and 1 12977880SQ (FC door) and 1 W10571967 (FC door gasket) and 1 W10830162 (Right RC door gasket) and 2 W10876598 (Name plate)s and 2 WP542638 (Grease)s and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to diagnose a washer that is making unusual noise. Found unit was dropped damaging cam, gearcase, capacitor, pulley cover, and cabinet. All previously listed parts need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W10596395 (Cabinet) and 1 WPW10427633 (Cover) and 1 W11428524 (Capacitor)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that after three days, the unit came back on and began to cool. I tested temps in the RC=32 degrees on a setting of 33 and the FC=13 on a setting of -4 (defrosting at the time). I removed the bottom crisper drawer and found some ice on the bottom of the evaporator. I pulled the unit out and tested the thermistors for the evaporators at the P8 connector and found the RC thermistor reading was a little off range. I removed the back cover and inspected the drain tube and found it gapped. Using some manufacturer approved silicone, I placed a bead of silicone around the tube and sealed the gap. Due to my readings and findings I am ordering the RC evap cover, thermistor kit and hv control. Office to schedule return service due to the availability of parts. No water leaks observed during service.; ordrng 1 W10316760 (Thermistor kit) and 1 W11610999 (RC Evap cover) and 1 W11574770 (Hv control)"

"Arrived onsite for dishwasher not producing ice. Ran the test for the icemaker and it passed ever test and the Thermistor tested fine. The customer said that water was running down the front of the dispenser from the icemaker. Pulled open the freezer and looked on the right side at the evap cover I saw ice. I put the thermometer in the freezer and it only got down to 19?. Sent the info to the tech thread and we came up with conclusions that the compressor was going out,ordering new compressor.; ordrng 1 W11578205 (Compressor assembly) and 1 W11109499 (Drier) and 1 W11504445 (Drier) and 1 W11506623 (Drier) and 1 W11504431 (Coupler)"

Arrived onsite for a refrigerator not making ice. I found an E2 motor lost position error with the icemaker. I ran the harvest test and the motor never turned. I ran it again and tested voltage to the motor having 12VDC. The icemaker will need to be replaced and is covered under the Appliance Express warranty. Ordering the icemaker. Office to RS.; ordrng 1 W11579560 (ICEMAKER)

"Arrived on site for moisture on door,called tech support to verify unit will need a new freezer door. Sr#7735966286; ordrng 1 W11561286 (Freezer door)"

"Arrived on site for washer, inspected unit and work area. Customers complaint was clothes wet after cycle. Entered diagnostic and found no stored error codes. Ran a diagnostic cycle and everything passed. Tilted unit backwards to inspect gear case and found gear oil on cam and belt cover housing. would need a new gear case cam kit and belt. I also found some functions on the panel not working properly. Im ordering a belt and panel. No leaks where observed during service. ; ordrng 1 W11478524 (Panel ui)"

"Arrived on site to replace door and console damaged in transport. Replaced door panel and console, but found corner of console is chipped and broken and will need to be replaced. Left broken console on unit since the original was too badly damaged to use the unit. Office to schedule when we can get another console. ; ordrng 1 W11622490 (Console)"

Arrived on site to replace igniter. Replaced igniter and unit started heating to about 340 and then the igniter burned out. Will order new igniter and valve and bake burner and oven cover due to rust. Office to reschedule ; ordrng 1 W11176454 (Igniter) and 1 W11220387 (Bake burner) and 1 WP98014893 (Valve) and 1 W11098799 (Oven bottom)

Arrived on site to test unit for unit tripping breaker. Test unit and found white wire melted making breaker trip. Would need to order new wire harness from power cord to module. Could not find it on parts break down. Will need research office to reschedule. ; ordrng 1 W11561449 (Switch harness) and 1 Partresearch (Part research)

Arrived on site to test unit for buttons not working and led light staying on. Test unit and found ui shorted out. Ordering new ui office to reschedule ; ordrng 1 W11505225 (Ui) and 1 W11460908 (Console)

Arrived onsite for a washer that is making noise during agitate. Upon inspection I found that the noise was there. Upon further inspection I found that the gearcase was leaking oil and the slider will need to be replaced along with it it was coated in oil. Office to reschedule. ; ordrng 1 W10734521 (Slider)

Arrived onsite for a washer that displays and F7E1 error. I went into diagnostics and found the F7E1 stored twice and an F7E7. I found the motor capacitor defective and leaking oil causing the issue. Ordering W11395618 capacitor. ordrng 1 W11395618 (Capacitor)

Arrived on site for washer not draining. Found f9E1. Called techline 3 times and documented issues. Replaced drain motor and lower harness and found unit still failing with same symptoms. Techline recommended ordering new drain pump and acu andreplacing both again sr#7735963290 office to reschedule once availability of parts is known.; ordrng 1 W11399437 (Drain pump) and 1 W11428994 (Acu)

Arrived onsite and found unit not accessible at time of service was able to determine from onsite diagnosing tech that the symptoms indicate a locked compressor. Ordering compressor to repair. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 R600 (R600)

Arrived on site to replace previously ordered parts for dishwasher. Replaced adjusters holders and dispenser. When lower rack was replaced sliding tines and slide holders were not switched to new rack. 2 holders and the sliding tines will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10713281 (Rack slide) and 1 W11213333 (Slide holder)

"Arrived on site. Removed defective evaporator cover,installed new cover,reassembled fresh food compartment ran diagnostics all test passed changed defrost setting to basic

"Arrived on site for a wall oven. That is flashing an F2 E6 (cancel key line drive open) error code. Inspected unit and work area. The customer advised that he was told it is a touchpad issue and that they had them in stock. He also advised that the unit will flash that error code multiple times a day, but does not empty their function ability of the oven. Checked through the parts breakdown of this unit and found that the control panel and the control had been for this unit. Spoke to JC and was advised that the issue would be most likely with the control and would have to be rebuilt.

Arrived on site to replace previously ordered parts for microwave. Replaced cavity t-stat and tested unit. Found all is functioning properly at this time.

"Arrived on site and inspected refrigerator and found test 56 is showing error E2. Ran test 57 and icemaker motor has failed. Ran test 45 an icemaker filled properly.

"Arrived on site and inspected dishwasher and found no power showing on display. Removed door panel and found bimetal has failed, after replacing it dishwasher will start a normal cycle and is running properly.

Arrived on site and found customer has left gas on to show that it is leaking. There is gas aroma present in the kitchen island cabinet when the doors are open. Applied bubble solution to all connections and did not find any evidence of gas leak. Problem is likely in cooktop internals. Found all screws on cooktop are corroded and cooktop cannot be disassembled to investigate further. Also all interior gas components are to be ordered due to age. Cooktop will need to be replaced. Job complete

"Arrived on site to install previously diagnosed Parts. Installed on Parts and Tested. Unit is operating as designed. No leaks observed during service, job completed.

"Arrived on site for dryer, inspected unit in work area. Tested airflow and found a clogged up. Gain access to the vent tube and found a clogged up with lint and water. I removed all the lint that was on the blower housing wheel. I advise the customer to get a vent cleaning company out to professionally inspect the vent. I left you need disconnected from the vent and the power to avoid any further damage to the unit. Unit is operating as designed at this time.

"Arrived on site for dryer, inspected unit and work area. Customer complaint was unit making noises. Tested and found possible belt noise. Disassembled unit and found that the belt tensioner was not spinning.Used my shop vac to clean all lint build up and replaced the wheels, tensioner and belt. Reassembled and tested, unit is operating as designed. Job completed

Arrived onsite for a refrigerator to replace the water and air filters. I replaced both. Call complete.

"Arrived on site to inspect refrigerator ice maker issues. Upon further inspection, the customer advised that the ice maker stopped making ice and the ice and water dispensers dont work. I found the emitter/receiver boards were turned off. I turned the boards on and using my jumper wire, I tested the ice maker and found it has been leaking water into the motor area and rusted. Following the tech sheet for the emitter/receiver boards, I found with them blinking twice and pausing for 1 second and testing the ice maker, the boards have failed. I inspected the dispenser motor and found where water had leaked into the dispenser housing and the motor has rusted. When I tested the dispensers I found the UI light would not come on either

Arrived on site to test unit for unit stopping and turning off. Test unit and found with in 14 minutes the unit stopped checked voltage and found unit is loosing voltage from the wall. Advised customer to check voltage job complete.

"Arrived on site to insect washer not working. Upon further inspection, I plugged the unit in and placed it in diagnostics showing error codes F6E2 and F2E1 cleared the codes and attempted to test the unit and the control panel failed to respond. I found the diagnostics LED flashing on the main control. I placed the unit back in diagnostics and tested the control panel and found three keys not functioning. I removed and replaced the control panel and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, the customer had attempted to repair the unit themselves and had the screws in baggies and the front, rear and top panels loose. I disassembled the remaining parts to find the rear rollers and tension pulley not rolling as they should. The back left rod was seized on the axle. I removed and replaced the rollers, tension pulley and the belt was good. I cleaned the axles and vacuumed the lint from inside the unit (before/after photos) and reassembled. Tested the unit and it is operating as designed. Provided photos for the customer of the before and after cleaning. No lint observed at the end of service, job completed."

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the freezer section and got 1 degree and the fresh foods section was at 32 degrees on the middle shelf. I found food items packed in the freezer section restricting airflow (photo). I tested the thermostat and turned the unit off then turned it back on and it operated as designed. I tested the door switch and its getting proper voltage (125V). Removed the items from the freezer and removed the evaporator cover and found the evaporator has a good frost pattern (photo). I pulled the unit out and tested the compressor and its showing .88amps which is within amp reading range. I advised the customer of food placement in the freezer section and showed them where the airflow goes into the fresh foods section. I made recommendations for food item placement in the freezer section and fresh foods section. No water connections to the unit, job completed."

"Arrived on site and inspected dryer found idler pulley has failed. After replacing the dryer is running properly.

Arrived on site to test unit for not responding. Found voltage from L1 to neutral started at 140vac and worked its way down to 94vac within 3seconds. When voltage drops below 110vac indicator light on control stops blinking. Found L2 to neutral voltage started at 175 and worked its way down to 144vac. Continuity through harness is good. Found no signs of any grounding out. Spoke with Techline and advised customer correct power supply issue. Job complete. SR#7735953060

Arrived onsite for a washer to replace the previous diagnosed parts. I confirmed the previous techs diagnosis. I changed the fill valve housing and tested the machine. The unit now operates as designed and the thermistor no longer errors. There were no water leaks present at the time of service. Call complete.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the drum,rear bearing, front bearing kit with belt and the tension pulley. Cleaned the lint from inside the unit and reassembled and tested. Unit is operating as designed.No lint observed at the end of service, job completed."

Arrived onsite for a washer that squeaks when it starts to agitate and when it starts a spin cycle. I couldnt duplicate the issue in diagnostics without a load. I inspected the lower unit and found no oil from the gearcase. I found the belt very loose causing the issue. I could see where it had been slipping on the cam. . I replaced the belt and tested. Unit is working as designed. Call complete.

Arrived onsite for washer hanging up and sensing and long fill error codes. Found unit hot water lever broken. Hot water closed. Opened with pliers. Unit is now filling both hot and cold properly. Symptoms abated. Unit is now operating properly. Calibrated and tested. All checks good. Advised customer on repair.

Arrived onsite for dryer not heating. On inspection found the cutoff fuse was open. Tested thermal fuse and the heating element 10 ohms. Informed the customer that the dryer had a air flow problem and it is with the vent being clogged. Told customer that the vent being clogged probably was why the cutoff fuse burnt. Customer is going to get the vent cleaned.

"Arrived on site for a dryer that will occasionally not start and it shutting off halfway through the cycle. Inspected unit and work area. The customer advised that when the unit is cold, the unit will start and will run about halfway through the cycle, but will completely shut itself off, he advised that the drum is extremely hot during this. He advised that if he lets the unit sit for a couple of hours, the unit will start again, but otherwise will just make a clicking sound, and nothing happens, except the timer advancing. Ran into diagnostics and did not find any store near codes. Ran into an auto test in the unit ran as designed. Went ahead and replaced the motor due to a potential to overheat causing this issue. I did explain to the customer that if they have a venting issue, the same thing can happen. Advisor customer to have their vents cleaned. Should any further issues persist. Call complete."

"Arrived on site to diagnose refrigerator not cooling in either compartment. Unit unplugged on arrival. Tested and found compressor is weak, only pulling .7 amps. It's producing no cold at all, lines are all almost room temp and no frost pattern is developing. Compressor is on, but has failed. Repair completed."

"Arrived on site to install new cooktop that was cracked on range. Installed new cooktop and verified all working properly. Repair completed."

"Arrived on site and Replaced wash motor diagnosed on previous visit, after replacement started a normal cycle and dishwasher is running properly.

"Arrived on site to diagnose washer that was not draining. Customer advised me unit does drain, but now it's not starting at all. I tested the unit and found it does start and began tumbling. I checked for errors and found F5E2 for MCU error, F0E1, F1E2 door lock error. Advised customer the recommended repair is to replace the MCU and door latch, because both of those can prevent the unit from starting.

"Arrived on site to diagnose washer that was not properly agitating. Tested unit and could hear scraping from bottom end. Found washplate was also loose on top end. Removed washplate and found the collar inside the washplate was completely stripped as well as the gearcase shaft completely rounded off.

Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the RC fan/harness. I found the DC voltage out of the control and the resistance for the defrost thermistor both showing 72 degrees which was correct and working as designed. I shimmed the drip pan with shims the customer had. All is working as designed. I did explain to the customer that if there is an issue after this repair we would need to replace the dispenser UI. Call complete.

"Arrived on site for refrigerator, not dispensing, ice or water. Upon arrival confirm complaint and upon further inspection, found low water pressure, leaving the water housing into the valve. Upon further testing found that the filter housing was failing and replaced it and then found that the filter had been damaged due to the housing failing. Replaced housing. Found no leaks and ice maker and dispenser working as designed. Call complete"

"Arrived on site to diagnose refrigerator not making any ice. Power cycled the unit and jumped the icemaker. Tested and found unit is cycling, but not moving any water due to a failed valve. Moved unit out and replaced valve. Tested unit and verified all working as designed with no water leaks. Repair completed."

Arrived onsite for washer not draining. Upon arrival inspected unit. Ran diagnostics and found stored error code LE- locked rotor. Ran test and found unit not responding correctly. Tumble was staggered and intermittent. Spoke to SW and found unit may have motor warranty via LG direct. Customer will need Motor and possibly control components. Customer will contact manufacturer.

Arrived onsite for range not functioning. Upon arrival inspected unit. Found cooktop burners not sparking and display off. Checked voltage from source and was 0vac. Traced supply back to surge protector and found tripped. Reset supply and unit powered on. Tested unit at 350 degrees and unit bake function is working as well as all cooktop burners. Job complete

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding to any diagnostics, ice box fan is running good and average ice box temp is at 4 degrees, replaced ice maker ice maker ran full diagnostics cycle and IM is filling with water, job complete"

"Arrived on site for freezing in upper drawer compartment. Checked temp reading,temperature 10? in fresh food compartment,checked ui found some buttons unresponsive,checked white harness connections at both connections good,checked control diagnosed unit will need ui and control

"JDRP436HM01 Arrived to inspect burner ignition issue. I found the burners were very slow to ignite and after adjustment, all ignited within the first five arcs or less. Operational test good, no gas leaks detected during service."

Arrived onsite and found unit requiring multiple cycles to run back to back to dry clothes. Found duct inefficient and sufficient evidence of clogging in the duct and at the duct outlet on the roof. Advised customer accordingly. Unit is otherwise operating as designed.

Arrived on site to test unit for light button not working. Test unit and found and control board. Replaced board test unit and unit test good job complete.

"Arrived on site to test unit for noise, activated all fans in diagnostics, compressor low and high rpms, was not able to replicate noise, pulled unit back and factory shipping tape flapping around showed customer what kind of noise this tape can make customer is sure that this is the noise that he heard, removed tape, noticed that FC has excessive gaps between liner and outer casing, sealed with silicone and advised customer to monitor, if noise returns to take recording and video and call us back, unit is running as designed, job complete"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the lower harness and control and tested unit. Unit began to work and operate as designed. Call complete.

Arrived on site for a dryer. That is not heating. Inspected unit and work area. Check voltage to unit and found proper voltage. Checked all heating components and found the element open. Replaced the element and tested the unit. Began to work and operate as designed. Call complete.

Arrived on site for a dryer that is flashing an F2 E2 (HMI disconnected) error code. Inspected unit and work area. The customer advised that whenever he turns on his unit this error code pops up and will not allow him to start any cycles. Did verify proper voltage and polarity to the dryer. Checked all connections and found all connections for good. Found proper voltage going from the control to the user interface. Replaced the user interface assembly and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived onsite to replace failed agitator, dispenser and suspension rods. Replaced parts and tested. Unit is now functioning properly. Job complete"

Arrived on site to diagnose a range with nothing working. Found unit only recieving partial voltage from home. Electrical issue will need to be resolved for unit to work.

Arrived on site to diagnose a washer that is not cycling properly. Found hot water turned off causing long fill errors. Advised customer on findings and that both hot and cold are required to be on for proper operation. No leaks were found at time of service and job is complete.

"Arrived on site. Diagnosed a defective compressor,replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found broken wire at drain pump. Repaired wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service. No parts were needed today.

"Arrived on site. Replaced door switch,harness,cover and ice box fan powered unit on fans powered on tested switch unit working as designed."

Arrived on site to diagnose a washer that is leaking. Found pump wasn't fully seated during previous repair. Reseated pump properly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

"Arrived on site. Found gap in middle of freezer door gasket remolded gasket checked seal good.adjusted doors,ran diagnostics on icemaker harvest passed ran fill test passed. Advised customer to let unit run if no ice in 48hrs to call back into office"

Arrived on site to replace previously ordered parts for washer. Replaced rotor and shifter and tested unit. Found all is functioning properly at this time and no other parts were needed. No leaks were found at time of service.

Arrived on site to diagnose a washer that is not cycling properly. Found drain line too far into standpipe causing water to siphon out of machine. Set line to proper position and all is working properly at this time. No leaks were found at time of service.

"KRFC704FPS00 Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and then removed and replaced the compressor, drier and service port. I vacuumed the system and then charged with refrigerant, after allowing the system to set and proving no leaks. I removed the failed gasket and installed the replacement. The unit started cooling as designed, no water connections to unit."

Arrived onsite for range tripping breaker during baking cycle. Ran bake function and breaker tripped. Ran broil and did not trip. Ran diagnostics and isolated bake element. Element did energize and heat but upon canceling cycle it tripped. Replaced control and bake element. Ran test and still tripped. Called tech line for assistance. Spoke to BruceSR#7735894520. Made sure wiring was not grounded out. Ran amp test and never went above 15 amps. According to tech line unit is functioning as designed. Customer must contact builder or breaker manufacturer(D square) to resolve the issue. Customer will contact builder and monitor.

Arrived onsite for washer not spinning. On inspection I found oil from the capacitors all over the pulley cover and the actuator. Tested the cap and it was bad. Installed a cap and actuator and tested the unit. Calibrated the washer and ran it In diagnostic mode. The unit is operating as designed and no water leaks detected during service.

"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

Arrived on site to replace previously ordered parts for refrigerator. Replaced rc door and name badge. All is working properly at this time and no leaks were found at time of service.

Arrived on site and inspected oven and found right side oven convection motor is noisy. Removed cover and found fan blade Is wobbly when it spins. Sent a short video to KB/service management. Replaced it and preheated oven to 375. Took another short video of fan running quietly. Job complete

"Arrived on site and found left front burner is slow to ignite. Removed burner calf and adjusted it until it light within five seconds and matches the right front burner. No further repair is needed at this time, job probably"

"Arrived onsite for washer leaking. Found evidence on the floor where water had been. I gain access to the bottom of the unit I could see water spots on the back panel. I took the wash tub ring off and there was water spots on the left side of the back panel. Asked the customer what they were washing when the water leak happen. Sheets, comforter bulky items. They said that the washer would shake like crazy when they were washing bulky items. Told them to limit how much weight they put in the unit. I installed new suspenders in the unit. Told them to,let us know if the water keeps cooling out under normal loads."

Arrived onsite for refrigerator not lighting. On inspection found the the light bulb was missing. Informed customer that WP does not cover light bulbs. No water leaks detected during service.

"Arrived on site for oven not heating. On inspection found the thermal fuse, temperature sensor and elements were good. Tested the voltage to the control board was good but when I called for bake no voltage to the elements. Changed out the control board and retested the unit. The oven is operating as designed."

Arrived onsite for a refrigerator that is set at 40 degrees and freezing product. On arrival the customer stated he set the RC temp at 42 and nothing else has froze and product is good and cold. I questioned the customer and found out that the reservoir has never frozen and they have been able to get water and ice with no issues. I tested the temp at 42 degrees and found it cycling between 40 and 44. The return vents are clear and the dampener is working. I found product pushed all the way back against the rear wall causing air flow issues. I went over loading with the customer and showed him where the dampener is located and the return air vents explaining not to block these. At this time all is working as designed. Call complete.

Arrived on site to install parts previously ordered. Installed bucket and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for dryer needing previously diagnosed drain pump. Upon arrival reconfirmed issue and installed required part, reassembled and tested u it. Found no leaks and dryer working as designed. Call complete"

Arrived on site for dishwasher needing previously diagnosed ACU. Upon arrival found power off and installed ACU. Reassembled and tested unit. Found no leaks or error failures during tests. Call complete

Arrived on site for washer needing previously diagnosed pump. Upon arrival reconfirmed issue and installed required part. Reassembled and test washer. Found no leaks and unit working as designed. Call complete

"Arrived on site to test unit for squeaking noise, customer stated that its happening intermittent and its like a screech and you hear it on the other side of house, tested unit found cam rattling and gear case shaft has excessive movement, replaced gear case, belt and cam, ran test and noticed a tapping noise coming from motor, replaced motor and tested, unit is now running as designed, customer will monitor and if noise is still present she will call, job complete"

"Arrived on site to test unit for strike issues, tested unit found broken strike, replaced strike and tested unit is now functioning as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed front and top panel, replaced parts, customer approved, job complete"

"Arrived on site to test unit for noise, tested unit with customer present, ran diagnostics cycle all components are activating properly, but a knocking noise coming from drain hose vibrating against wall, adjusted hoses and zip tied them together, customer stated that wash plate does not move, activated it and demonstrated to customer that it is working properly, customer previously had a washer with agitator and was not aware on proper functioning of this style washer, unit is running as designed job complete"