We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Liberty Hill, Texas 78642
Wesley
Job Details:
04/15/2025
Arrivednonsite and replaced damaged spray arm. Unit is now operating properly. Advised customer on repair. W11662109
We serviced a
KITCHENAID MICROWAVE
Model KMMF330PSS00
Near Austin, Texas 78723
Justin
Job Details:
04/15/2025
Arrived on site for unit making noises. Arrived on site lo9ked inside exhaust fan found debris removed debris right quick and tested. Ran unit multiple times but could not duplicate any vibrating sound from unit at this time. Possible debris inside was causing the noise. Unit is functioning properly and as designed to no parts used job completed. No one on site for signature
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW07
Near Austin, Texas 78723
Justin
Job Details:
04/15/2025
Arrived on site for unit not dispensing ice. Inspected unit found d fill tube frozen. Removed old fill tube and de thawed line. Replaced new fill tube and called for water. Unit is now dispensing water properly to ice machine
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Leander, Texas 78641
Brandon B
Job Details:
04/15/2025
Arrived on-site for oven not heating to the set temperature. Heated upper and lower to 350. Both were about 15-20 degrees low. I raised the calibration by 10 degrees on both. Both are heating to the correct temp. No parts used. No one available for signing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Leander, Texas 78641
Miguel
Job Details:
04/15/2025
"Arrived on site for freezer icemaker not making ice. Freezer temp =-2. The refrigerator icemaker is slow. Test 36 confirms icemaker fan is working. No errors showing for icemaker. Cycled ice maker and it was making loud noise as it turned, it did cycle and fill but was noisy, replaced refrigerator icemaker. Freezer ice maker did not complete cycle. It moved halfway then just stopped. Never called for water. Replaced freezer icemaker. Tested and it called for water and filled. Now working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Manor, Texas 78653
Joe Z
Job Details:
04/15/2025
Arrived on site to install previously ordered parts. Replaced RC door LW10648584 and plug W10830982. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM01
Near Round Rock, Texas 78665
Justin
Job Details:
04/15/2025
Arrived on site for filter door not closing. Inspected unit found plastic pieces on filter door broken from closing all the time. Replaced housing and put back together filter door will not close once you install cover. Coveris blocking filter door from closing plastics butt's right up with door latch customer says it has done this ever since they got it. Ordering part office to reschedule. Took pictures showing issue; ordrng 1 W11501035 (Water filter cover)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Leander, Texas 78641
Brandon B
Job Details:
04/15/2025
Arrived on-site for dryer making noises. Couldn't replicate the issue. I checked inside the dryer and found the wheel was broken. Tried to remove the wheel but it was welded to the motor shaft. I'm ordering a W11549461motor for return visit. Office to reschedule. No parts used. ; ordrng 1 W11549461 (Motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LZ00
Near Manor, Texas 78653
Joe Z
Job Details:
04/15/2025
Arrived on site to install previously ordered parts. Replaced RC door left switch holder W11214928 and found immediately was the issue. Test door several times and operated. Customer cooked a baked potato and operated correctly. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78757
Matthew
Job Details:
04/15/2025
Arrived onsite for unit making noise. Found unit not leveled. Leveled unit and noise stopped. U it is functioning properly. Job complete. No one onsite for signature.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78724
Matthew
Job Details:
04/15/2025
"Arrived onsite for unit it draining constantly. On arrival, the customer was argumentative and vulgar. Attempted to evaluate and diagnose, but the customer was verbally aggressive. Partially disassembled and found control with signs of pest activity. Took pics. Attempted to assess with customer and customer continued to be combative and not allowing for repair. Reassembled unit and left premises. No signature taken. Will report to warranty."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near New Braunfels, Texas 78130
Andrey
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed gear case, rotor, slider, clutch and wash plate, replaced and tested unit is now running as designed no leaks detected job complete installed W11393685, W10734521, W10754448, W10902814, W10915701"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Belton, Texas 76513
Jonathan M
Job Details:
04/14/2025
"Arrived on site for a refrigerator that will not dispense ice. Inspected unit and work area. The customer advised that since the door replacement, the unit will make ice, but will not dispense. I did confirm the customers complaint and found the dispenser motor buzzing, but not moving. I found that the drive shaft was completely seized. I replaced the dispenser motor and tested the unit. The unit began to work and operate as designed. Call complete. W11671282."
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Austin, Texas 78737
Tim M
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replace element (279838), thermostat (WP8577891) and thermistor (WP8577274). Tested unit, unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA00
Near Lakeway, Texas 78738
Brandon
Job Details:
04/14/2025
"Arrived on site for customer complaint of unit giving error codes, leaking water into machine, and not working. Found f35 error code on arrival and unit locked. Found no water entering machine. I replaced valve, water would enter machine, but gave an f20 error code, pressure switch not recognizing water. Ordering pressure switch, and control. ; ordrng 1 W10156258 (Control) and 1 8181696 (Flow meter) and 1 W10157913 (Control) and 1 W10156252 (Pressure switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25KKSS12
Near Round Rock, Texas 78681
Daniel A
Job Details:
04/14/2025
"Arrived on site to inspect refrigerator door not closing properly. Upon further inspection, I found that the bottom bin rail had broken, causing the bin to not sit properly and allowing it to push against the door. I am ordering the new rail to resolve this issue. Office to schedule when part arrives. No water leaks observed during service. WP2223357; ordrng 1 WP2223357 (Meat pan)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Austin, Texas 78738
Leonardo
Job Details:
04/14/2025
"Arrived on site to diagnose unit not washing dishes. Tested unit and found error codes F4E3 (wash motor issue) and F7E1 (no heat). Checked voltage at the wash motor and confirmed it was receiving correct voltage, but the motor was unresponsive. Replaced the sump and motor assembly. Tested unit and confirmed proper operation. Unit is filling with the correct amount of water and circulating properly. No leaks present at this time. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, Texas 78737
Tim M
Job Details:
04/14/2025
"Arrived on site to test unit for not draining. Upon arrival customer stated unit will not start a drain and spin cycle. Applied power to the unit and noticed unit is stuck in a cycle, does not allow to turn LED off or start a new cycle. Held the start button down for 10 seconds to reset, started a drain and spin cycle, drain pump engaged properly but would not disengage and all LEDs turned off. Held down the start button for 10 seconds to reset, drain pump disengaged. Entered diagnostics, upon entering drain pump once again engaged and all LEDs turned off. Unit is experiencing a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Replaced control (W11608056) and ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78737
Tim M
Job Details:
04/14/2025
"Arrived on site to test unit for door falling down. Upon arrival customer stated door has no tension and falls down. Inspected springs and found right spring, bushing and friction sleeve missing. Left spring is stretched, bushing and sleeve are worn. Replaced both springs (WPW10337934), both bushings (WP8268990) and both friction sleeves (WP8268961). Tested unit, door now has tension and no longer falls down. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HZ2
Near Spicewood, Texas 78669
Leonardo
Job Details:
04/14/2025
"Arrived on site to diagnose the unit. Found that the turntable starts rotating when the door is opened. Tested the unit and discovered the upper door switch was dirty and not making proper contact. Removed the switch, disassembled it, and cleaned the connectors. Reinstalled the switch and tested the unit. The turntable no longer activates when the door is open, and the unit is heating correctly. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Austin, Texas 78737
Tim M
Job Details:
04/14/2025
"Arrived on site to test unit for off balance loads. Upon arrival customer stated unit will send her phone an alert saying the unit is off balance and has an F0E5 error code. When checking on the unit, unit is not off balance. Entered diagnostics, found F7E9 locked rotor error code. Ran a diagnostic cycle, found during high spin speed there is a clicking noise from the slider. Also found suspension is starting to fail. Replaced slider (W10734521), clutch (W10754448), rotor (W10915701) and suspension (W11400156). Tested unit, noise has been eliminated. All other components are properly engaging and unit is now running as designed. Advised to customer that the maximum load size is 40% of the basket. Over loading will cause premature wear on main components and off balance loads. Customer will try different load sizes. No leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Austin, Texas 78738
Leonardo
Job Details:
04/14/2025
"Arrived on site to diagnose oven with no interior lights working. Tested unit and found 3 out of 4 light sockets not functioning. Replaced both upper light assemblies and one light assembly in the lower oven, along with one oven light bulb. Tested unit after repairs all lights now working properly. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dripping Springs, Texas 78620
Tim M
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed part. Upon arrival replace ice maker (W11087434) and ran a harvest cycle successfully. Unit filled and did not leak. Unit is now running as designed. Office to collect remaining fee from CC on file. No leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPB0
Near Austin, Texas 78747
James K
Job Details:
04/14/2025
"Arrived on site for water being murky. Upon arrival, unit had murky stand still water in the sump. Customer stated they just moved in an has not used the unit until the issue is resolved. Upon further inspection, there was no high loop present for the drain line. Ran just a quick cycle and confirmed washer motor and drain pump is functioning as designed. Drained water. Proceeded to install high loop and monitored sump and found no water backing into unit. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Liberty Hill, Texas 78642
Lou
Job Details:
04/14/2025
"Arrived on site to inspect wall oven control panel not working. Upon further inspection, I found the display scrolling showing the hourglass and Whirlpool. I attempted to place the unit in diagnostics and the panel failed to respond. I cycled power to the unit and removed and replaced the control panel and cycled power back on and tested. Unit is operating as designed. I assisted the customer in connecting to Wi-Fi and retested and unit is operating as designed and is connected to Wi-Fi. Job completed"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Cedar Park, Texas 78613
Daniel A
Job Details:
04/14/2025
Arrived on site to inspect washer with no power. Upon further inspection I verified proper incoming voltage however there was no outgoing voltage from the control. The control had an internal failure. I replaced the control and tested the machine. The machine is now operatimg as designed. No water leaks observed during service. W11549931
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Liberty Hill, Texas 78642
Lou
Job Details:
04/14/2025
"Arrived on site to inspect dishwasher not cleaning dishes well. Upon further inspection, I found the customer had the dishes incorrectly positioned and had a pot lid that was too tall as it was hitting the upper spray arm keeping it from rotating. I demonstrated to the customer how to raise and lower the upper rack and raised it in order to give clearance to for the larger pots, pans, and lids. Also found the upper spray arm melted due to falling off and falling onto the heating element. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. Due to the damage to the upper spray arm, I am ordering the upper spray arm and manifold. Scheduled return service for 04/17/25. No water leaks observed during service. ; ordrng 1 W11662109 (Manifold) and 1 W11627525 (Upper spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Liberty Hill, Texas 78642
Lou
Job Details:
04/14/2025
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor failure. Cleared the code and continued with testing and found the valve, dispenser, drain pump and element are all operating as designed. I found the sump assembly connector plugged in and it getting 120V. I removed and replaced the sump assembly and retested and the unit is operating as designed. No water leaks observed during service, job completed. W11025157"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78717
Daniel A
Job Details:
04/14/2025
"Arrived on site to inspect washer displaying an error code. Upon further inspection, the code 'err' would be displayed during a cycle. Upon arrival, the unit had been moved from the user`s apartment. I placed the machine into diagnostics and observed no stored error codes. I ran through a test cycle, and all components are operating as designed. According to the manufacturer, this error code is displayed if the cycle has been started and then attempted to be changed during use or the user attempts to start the cycle with the door open. The machine is working as designed. No water leaks observed during service. No parts installed."
We serviced a
WHIRLPOOL DRYER
Model MGDB755DW1
Near Austin, Texas 78750
Daniel A
Job Details:
04/14/2025
"Arrived on site to inpsect dryer making noise during operation. Upon further inpsection I inspected the belt, pulley, supports and blower and all had no issues. I found that the drum had excessive movement causing a squeaking sound. I am ordering the front and rear seals. Office e to schedule return service. W10685675 W11035878; ordrng 1 W10685675 (Seal) and 1 W11035878 (Front seal)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA02
Near Round Rock, Texas 78681
Wesley
Job Details:
04/14/2025
Arrived onsite for not producing ice and making a humming sound. Found full production at time of service. Customer report sounded like the external drain pump float was stuck on start up and had since begun operating properly. Advised customer on findings. Adjusted settings for optimized performance. No parts. No signer available.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, Texas 78641
Chris
Job Details:
04/14/2025
Arrived onsite for unit not heating whole unit upon arrival customer stated the unit turns off when he turns his hood fan on tested unit oven only at 500 burnoff unit is working as designed turn on hood fan with oven running breaker did not tripping replaced control W11649136 broil element W11617232 bake element W11545804 ran burnoff again no tripping breaker advised customer he may need to have an electrical look at the breaker if it happens again called techline with findings sr#7741342610 unit is working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS3
Near Georgetown, Texas 78633
Brandon B
Job Details:
04/14/2025
Arrived on-site for dishwasher giving a long drain code. Customer said they spilled a lot of detergent in the unit before it threw the code. I ran factory diagnostics and didn't get any codes. There was still a lot of suds so I advised the customer to run it with no detergent to get the suds out. No parts used. Unit is operating as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Round Rock, Texas 78665
Miguel
Job Details:
04/14/2025
Arrived on site with parts ordered. Replaced stator and rotor. Cleared codes and completed diagnostics. Unit is now working as designed. Changing properly from agitate to spin and then back. Call complete.
We serviced a
MAYTAG OVEN
Model MEW7630AS00
Near The Hills, Texas 78738
Brandon
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed parts. I replaced lower oven HI limit thermostat, unit tested good. Part used wp4449751"
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Leander, Texas 78641
Chris
Job Details:
04/14/2025
Arrived onsite for unit giving red flames unit further inspection found center orifice holder had a lot of debris in cup removed debris from holder tested unit burner advised customer on cleaning unit customer also had some cosmetic concerns advised them on customer service # unit is working as designed no gas leaks detected
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Georgetown, Texas 78633
Brandon B
Job Details:
04/14/2025
Arrived on-site for damaged filter. The customer had recently changed the water filter and couldn't remove it. I found that it was hard to get the filter out. Once I removed it I put it back in and now it's functioning as it should. No parts used.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near McGregor, Texas 76657
Jonathan M
Job Details:
04/14/2025
"Arrived on site for a washing machine that is overfilling. Inspected unit and work area. The customer advised that she has noticed that her machine is filling up completely with water on almost all loads. She advised that she wanted to know if there was an option to adjust the fill levels. I did advise her that this is all due to programming, and that there's not a way to be able to adjust the amount of water that the unit fills with. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. I found no evidence of the valve, leaking or issues with either the valves, allowing water flow through. I asked the customer if they have had any issues with the cycles completing. She advised that they all complete, but she just doesn't want to use as much water as the machine puts in. I did advise the customer that there is no way to adjust the level of water that the unit puts in due to the programming and advise that the unit is working in operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lorena, Texas 76655
Jonathan M
Job Details:
04/14/2025
"Arrived on site for a washing machine that is stuck in a drain.In wilmont complete cycles. Inspected unit and work area. The customer explained that the machine will not go through a wash and will continue to drain until she unplugs the unit. I ran the unit through diagnostics and found an F1 E1 (main control failure), F3 E1 (pressure system fault), and F8 E1 (long fill) error codes. I checked the pressure hose and found the no clogs in the pressure hose. Ordering the control and the office will need to contact the customer about a return date due to an out of stock and PSP item. No parts were installed. ; ordrng 1 W11608056 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Buda, Texas 78610
Tim M
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed part. Upon arrival replaced latch (W11307244) and ran diagnostic cycle, all components are properly engaging. Tested latch in consumer mode, unit latched and lid is unable to be lifted. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Jarrell, Texas 76537
Brandon B
Job Details:
04/14/2025
Arrived on-site for refrigerator not cooling on the refrigerator side. Customer said the vegetables are going bad within a couple of days. The diffuser is working as designed. Nothing blocking the bottom vent. The unit is cooling at 32 degrees. Everything is working as designed. No parts used
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, Texas 78130
Andrey
Job Details:
04/14/2025
"Arrived on site to test unit broken door switch, replaced switch and tested, unit is now running as designed job complete installed WP3406107"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Cedar Park, Texas 78613
Miguel
Job Details:
04/14/2025
Arrived on site with parts ordered. Removed door and found wire broken to valve. Removed from counter. Replaced wire harness. Verified operarion. Unit has excessive sude during testing. Advised customer to use dishwasher cleaner. Call complete. W11697034
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near New Braunfels, Texas 78130
Andrey
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed motor, bulkhead, repair kit, rear drum seal and ring bearing, replaced and tested unit is now running as designed job complete installed 279827, 4392065, W10828431, W10612022, 279441"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, Texas 78130
Andrey
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed garbage, cam, actuator, belt, shield, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11449840, W10721967, W11239857, W11409708, W10913953"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Moody, Texas 76557
Jonathan M
Job Details:
04/14/2025
Arrived on site for a washing machine that is not filling with water. Inspected unit and work area. I confirmed to the customer's complaint and found no cold water drawing in when calling for cold water. I found adequate water pressure coming from the wall and replaced the inlet valve. I tested the unit and found the unit working and operating as designed. Call complete. W11165546.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near San Marcos, Texas 78666
Andrey
Job Details:
04/14/2025
"Arrived on site to test unit for not working properly, tested unit found shift actuator not moving, replaced actuator and control as precautionary but unit is still not working properly, tested wiring harness and found multiple going to the shift actuator pinched within the harness, replaced harness and tested unit is now running as designed no leaks detected job complete installed W11481722, W11643701, W11513246"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, Texas 78640
Andrey
Job Details:
04/14/2025
"Arrived on site to test unit for tripping breaker, tested unit found no issues with any components, inspected entire harness and could not find any shorted or exposed wires, plugged unit in and unit powered on with no issues, started oven and all burners unit is running as designed, called safety to document, no further repairs necessary SR#7741322856, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVD1
Near Kyle, Texas 78640
Andrey
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed console, replaced and could not get it to function properly, control acting erratic, replaced control and tested unit is now running as designed no leaks detected job complete installed WPW10084142, WPW10459139"
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Lakeway, Texas 78734
Brandon
Job Details:
04/14/2025
"Arrived on site for customer complaint of unit giving error code and not draining. Found cloged drain pump, I replaced pump, unit tested good. Part used 280187"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Manor, Texas 78653
Justin
Job Details:
04/14/2025
Arrived on site for unit making noise. Inspected unit found noise c9ming from clutch. Replaced clutch and tested. Unit is functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS10
Near Austin, Texas 78732
Brandon
Job Details:
04/14/2025
Arrived on site for customer complaint of unit not heating properly set unit to 350 and -30 on the calibration on both ovens. Both ovens still at over 400 degrees. Ordering control and sensors for both oven. ; ordrng 1 W11620684 (Control) and 1 WP7430P044-60 (Sensor)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, Texas 78732
Brandon
Job Details:
04/14/2025
"Arrived on site for customer complaint of water filter not resetting, found water filter reset needed to be pused on UI, after resetting filter, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Austin, Texas 78732
Brandon
Job Details:
04/14/2025
"Arrived on site to replace previously diagnosed parts, found switch was white and not Grey, ordering correct switch. ; ordrng 1 W11662334 (Faucet switch grey)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, Texas 78732
Brandon
Job Details:
04/14/2025
"Arrived on site to replace right side RC door, after replacing, unit tested good. Part used w10815687"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, Texas 78738
Brandon
Job Details:
04/14/2025
"Arrived on site to replace ice bucket, after replacing, tested good. Part used wpw10558423"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Georgetown, Texas 78633
David Z
Job Details:
04/14/2025
"Arrived on-site to diagnose washer not draining / locked. Examined unit and found drain pump comes on, but sounds abnormal and is not moving any water. Checked trap and found trap clear. Removed drain pump and found impeller broken off from the motor. Replaced drain pump assembly and tested. Verified unit working as designed. No water leaks found. Parts used - W11458345."
We serviced a
WHIRLPOOL DRYER
Model LER8648PG1
Near Killeen, Texas 76541
Robert
Job Details:
04/14/2025
"LER8648PG1 Arrived on site for a dryer not turning. On arrival verified issue drum didn't turn it had bad rollers ,bad motor . Drum was bent on the back, causing scraping to the bulk head . Bulk head is still in good condition drum rollers and drum will be needed to fix issues. I ordered drum office to reschedule for client returning parts will be needed.; ordrng 1 695587 (Drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Lago Vista, Texas 78645
Miguel
Job Details:
04/14/2025
Arrived on site for dishwasher flashing f6e1. No response from buttons. Removed door panel. Confirmed short is in the user interface. Also found evidence ofmdispensernleaking and the sticker on panel is not longer attached he's. Ordered panel and dispenser and returning with parts. Reset for mon am.. alternate contact #512-689-2230; ordrng 1 W11412300 (Dispenser) and 1 W11460908 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Lago Vista, Texas 78645
Miguel
Job Details:
04/14/2025
Arrived on site with new door. Removed door shelves. Replaced freezer door. Had to use fitting for new style water connection. Verified operation. Call complete. ; used 1 Wp4373559 (Fitting) from stock
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Leander, Texas 78641
Miguel
Job Details:
04/14/2025
"Arrived on site for oven not turning on. Breaker has tripped again. Voltage is 245, 123 each side to G and C. G-C= 0. Removed back panel and checked wiring. Performed all steps in service pointer for breaker tripping. W11490386 Replaced both elements and control. Tested. Bake pulls 12 amps, broil pulls 16 amps. Performed bake off at 500f. Unit working as designed. Call complete. W11649136"
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Buda, Texas 78610
Tim M
Job Details:
04/14/2025
"Arrived on site to test unit for detergent not dispensing. Upon arrival customer stated softener and detergent do not dispense. Tested unit, found drawer has buildup. Replaced drawer (W10861667) and tested, water now flows through the detergent and softener dispensers. Unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near Round Rock, Texas 78681
Andrew R
Job Details:
04/14/2025
Arrived onsite for door with dent. I confirmed the door was dented in the middle. I replaced the pantry door and unit now looks and operates as designed. No leaks present. Call complete. Installed W11740854 PANTRY DOOR.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Mustang Ridge, Texas 78610
Luis
Job Details:
04/14/2025
"Arrived on site. Customer never received information on scheduled visit and is unavailable, talked to customer and rescheduled for Friday. ; schdld next appmnt for 4/18 FRI !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Leander, Texas 78641
Miguel
Job Details:
04/14/2025
Arrived on site for refrigerator not making enough ice. Duaghter gets a large tumbler of ice and then it is slow to refill. In 1 day unit maybe dropped twice. Removed icemaker and found water is filling properly. Checked fan operation and it is working. All test shows unit passed. Suspect jamming of icmekaer is causing longer times between harvest. Replaced icemaker under 1 year warranty. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5328PM00
Near Leander, Texas 78641
Luis
Job Details:
04/14/2025
"Arrived on site for a defective freezer door,removed defective door installed new door checked door seal good. Vacant unit no one available for signature. Lw10803960,w11178521"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78744
Luis
Job Details:
04/14/2025
"Arrived on site. Per customer unit will randomly shut off no lights not running,customer resets breaker and unit will start working again then randomly with no one touching product power off. At time of visit unit working,tested deli door operation good no issue with deli control diagnosed possible communication issue with controls,replaced the supply control,main control and ui ran diagnostic all test passed. Wpw10675033,w11330971,wpw10624574"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78744
Luis
Job Details:
04/14/2025
"Arrived on site for loud noise. Ran diagnostic loud noise from diffuser assembly,replaced defective diffuser ran diagnostic noise no longer present. W11236851"
We serviced a
WHIRLPOOL FREEZER
Model WRFF3236RV00
Near Austin, Texas 78745
Luis
Job Details:
04/14/2025
"Arrived on site. Found left side of freezer door not sealing,removed door found ice build up do to leak at left side corner under icemaker. Removed all shelves and baskets removed ice found icemaker power harness pushed up against fill tube causing leak,ice build up on slides. Removed icemaker rerouted power harness ran icemaker fill no leaks replaced slides reassembled unit checked door operation good checked seal good. W11658402"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78753
Justin
Job Details:
04/14/2025
Arrived on site for unit constantly running. Replac3d control and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed. Part used w111603810
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, Texas 78757
Justin
Job Details:
04/14/2025
Arrived on-site to repair previously diagnosed issue water inlet. Swapped out inlet found previous inlet with alot of sediment on cold side took pictures. Tested unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, Texas 78738
Luis
Job Details:
04/14/2025
"Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Mullion came in damaged will create separate ticket for mullion install. W11727250,wpw10143759,w11506635"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Johnson City, Texas 78636
Andrew
Job Details:
04/14/2025
Arrived on site to test unit for gaskets not selling properly. Adjusted hinges and unit now sealing as designed. No parts replaced at this time. Job complete.
We serviced a
KITCHENAID OVEN
Model KOEC530PSS01
Near Round Rock, Texas 78665
Wesley
Job Details:
04/14/2025
Arrived onsite and pulled unit. Repaired by splicing the redwire to the convection thermistor. Unit is now operating as designed. Reinstalled unit and advised customer on repair. Tested all functions. No parts.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Blanco, Texas 78606
Andrew
Job Details:
04/14/2025
Arrived on site to test unit for tripping breaker. Heated unit to 350 with no issues. Advised customer to monitor and if issue persists have breaker replaced. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, Texas 78665
Wesley
Job Details:
04/14/2025
"Arrived onsite and testednujit for not washing well. Found all base functions operating properly. Provided best use and care practices and information regarding the design. No error codes. Verified the heater is operating properly. Called to report findings to whirlpool techline. Spoke with Adrian. Documented unit is being used properly and and there are no parts failure indicators. No further recommendations, unit is operating as designed. Sr#7741347164"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, Texas 76542
Robert
Job Details:
04/14/2025
"NED4655EW1 Arrived on site for a dryer with door not closing and not heating. On arrival verified issues. I replaced catch,strike,and hi limit tstat tested product is working as its designed. I recommend client to contact landlord for duct cleaning for dryer ventilation is poor and it's definitely the reason fuse blow out."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Round Rock, Texas 78665
Wesley
Job Details:
04/14/2025
"Arrived onsite for not washing and found seized pump failure. Found pump motor obstructed and damaged. Replaced sump and motor to repair, unit is now operating as designed. Advised customer on repair. All checks good. W11460945"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Austin, Texas 78757
Wesley
Job Details:
04/14/2025
Arrived onsite for loud evap fan. Verified and replaced evap fan. Unit is now operating as designed. Demonstrated repair to customer. All checks good. W11631623
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, Texas 78759
Wesley
Job Details:
04/14/2025
"Arrived onsite for fill spout splatter issue, repaired by removing icebox and securing shroud in place with permagum (see pic). Unit is now operating as designed. All checks good. 212643; used 1 212643 ( Permagum) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Pflugerville, Texas 78660
Justin
Job Details:
04/14/2025
Arrived on site for front right burner not working. Inspected unit found element look ok no sign ofdamage or parking. Replaced switch new switch doesn't seem to be responding when calling for heat. Ordering new switch office to reschedule ; ordrng 1 W11129442 (Front left switch)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Harker Heights, Texas 76548
Robert
Job Details:
04/14/2025
F8e1 MVW4505MW1 Arrived on site for a washer not draining. On arrival verified issue looked under washer and found broken wireharness to drain pump. I replaced lower wire harness tested product is working as its designed. Client had product in the garage with outside water hose connected no water leaks visible from main water supply.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Belton, Texas 76513
Brandon B
Job Details:
04/14/2025
Arrived on-site to install ordered parts. I installed the control (w11608056) calibrated unit and ran in factory mode. Unit is operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Georgetown, Texas 78628
Chris
Job Details:
04/14/2025
Arrived onsite for unit leaking upon further inspection found no evidence of unit leaking customer did have a large water dispenser by refrigerator no leaks found unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Liberty Hill, Texas 78642
Chris
Job Details:
04/14/2025
Arrived onsite for unit making loud noise upon further inspection found evap fan vibrating replaced evap fan WP2315549 fan blade WP2169142 tested evap fan has no vibration unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Georgetown, Texas 78628
David Z
Job Details:
04/14/2025
Arrived on site to diagnose washer not draining and throwing SD code for suds. I found debris in the drain pump causing the slow drain. I found no excess soap suds and replaced the pressurs switch to resolve. Tested and verified proper operation. Unit working as designed with no leaks. Parts used - W11316246.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Georgetown, Texas 78628
David Z
Job Details:
04/14/2025
Arrived on site to install previously diagnosed fill valve. Installwd valve and tested hot and cold flows. Verified all working as designed. No water leaks found. Parts used - W11595805.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Georgetown, Texas 78628
David Z
Job Details:
04/14/2025
"Arrived on site to diagnose washer constantly draining. Found no error codes present and unit stuck in drain loop. Replaced main control to resolve pressure issue. Ran unit and confirmed cycles are starting and progressing fine, no further drain issues found. Repair completed. Parts used - W11608056."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Meadowlakes, Texas 78654
Lou
Job Details:
04/14/2025
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like the evap fan hitting ice. I found the unit cooling properly, but the customer had it overfilled to where there wasn't much airflow. I explained to them how the airflow works and what to do to correct it. Customer advised thwtnthey have the cooling turned all the way down on the UI and I explained it's due to the placement of their foods items. I gained access to the evaporator and found a ball of ice onmthe left side of the evap fan due to the ice maker fill, tube leaking water and it flowing down the back wall of the FC to the fan. I removed the ice and reassembled the FC section and adjusted the fill tube and closed off the gap with permagum from my van stock (212643). Tested the ice maker and it is operating as designed and filling properly with no further leaks. No water leaks observed at the end of service, job completed. 212643"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Troy, Texas 76579
Jonathan M
Job Details:
04/14/2025
Arrived on site for a range that has burnt wires. Inspected unit and work area. I disassembled the unit and found the issue at the terminal block where the power cord where the wire harness connected on the line two side. I replaced the main wire harness and asked the customer if they had a power cord available. They advised that they did not. I did advise the customer that I would be unable to test the unitndue to that but the customer will buy a new cord and install it themselves. Call complete. W11432194.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Round Rock, Texas 78681
Andrew R
Job Details:
04/14/2025
"Arrived onsite for dishwasher leaking. Customer stated it would sometimes leak a small amount of water from the front. No errors present. I inspected the gaskets, vent, and dispenser. All checked good and no signs of leaks from them. I could not get the unit to leak but found suds present in the tub. Customer is using rinseaid and it is set to 4. I set it to the minimum as customer is using pods which has rinseaid in it already. I informed the customer about how the suds can create a waterway for the water to escape through the door. Unit operates as designed. No leaks while onsite. Call complete. No parts installed I&I used."
We serviced a
JENN-AIR ICE MACHINE
Model JIM159XYRS0
Near New Braunfels, Texas 78132
Andrew
Job Details:
04/14/2025
Arrived on site to test unit for no ice production. Found watery level sensor not reading if reservoir was full of empty. Also found bin thermistor reading open. Replaced thermistor(WPW10511923) and circulation pump(W11542867). Unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, Texas 78132
Andrew
Job Details:
04/14/2025
"Arrived on site to test unit for tripping breaker when oven in use. Replaced bake (W11182108), broil(W10856603) and control(W11707168. Removed ground wire from terminal and heated to 500. Reattached ground and heated again to 500. Unit is now working as designed. Job complete. Safety SR#7741313179"
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Georgetown, Texas 78633
Chris
Job Details:
04/14/2025
Arrived onsite for unit not heating upon arrival customer stated the unit has not dried clothes since December when it was installed by Costco upon further inspection tested vent in dry unit has not air flow through vent advised customer she will need to have the vent checked this unit is stacked in a closet if we go back out will need 2 techs unit is heating
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78757
Matthew
Job Details:
04/14/2025
Arrived onsite for unit not powering on. Inspected and verified voltage was good. Found wire harness connector to control was not plugged in. Secured blue connector to control and tested. Unit is now functioning properly. Job complete. No one onsite for signature. (Used panel for Job#445473 in unit 437).
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Round Rock, Texas 78665
Andrew R
Job Details:
04/14/2025
Arrived onsite for dryer taking multiple cycles. I found the vent hose to be collapsed and lint present inside the hose. I tested the temp with the hose off and found it to reach temp correctly at 178 degrees and dropping quickly while in cool off. I attached the vent and tested the temp. I found the temp to climb slowly and the cool down to struggle on the drop. A new vent hose will be needed and customer will need the vent cleaned. I informed maintenance and they understand. Call complete. No parts installed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Austin, Texas 78757
Matthew
Job Details:
04/14/2025
Arrived onsite for unit not powering on. Inspected and found failed fuse. Replaced and tested. Unit is now functioning properly. Job complete. No one onsite for signature
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78756
Matthew
Job Details:
04/14/2025
Arrived onsite for unit it making noise. Tested and found unit making loud thumping sound. Inspected and found manufacturing insulation stuck on wheel assembly. Removed and retested. Unit is now operating properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78757
Matthew
Job Details:
04/14/2025
Arrived onsite for unit not powering on. Found loose connection (black wire ) at Terminal block . Secured connection and tested. Unit is now functioning properly. Job complete. No one onsite for signature
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Pflugerville, Texas 78660
Andrew R
Job Details:
04/14/2025
Arrived onsite for previously diagnosed parts. When attempting to get the microwave down I found the microwave to be held up even with the mounting screws out and the aluminum tape taken off. I inspected the vent and showed GC. The installers used a heavy duty vent and wedged it between the microwave flapper and the vent mount. Modifications will need to be made with the vent as it doesn't give any slack and the microwave can't pass the vent to come down. Maintenance will get the vent modified so we can access the microwave. RS when modifications are made.; O-emld tckt