Service History 1918

Near Seguin, Texas 78155

Diego G.

Job Details: 04/01/2019

WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"

Near Seguin, Texas 78155

Diego G.

Job Details: 04/01/2019

WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"

Near Seguin, Texas 78155

Diego G.

Job Details: 04/01/2019

WASHER MAYTAG MVWB765FW1 "Arrived on site. Replaced lid, screws, and lid hinges. Tested lid, all functions tested OK. No leaks present. Job complete"

Near Wimberley, Texas 78676

Kevin

Job Details: 04/01/2019

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site and inspected refrigerator and found freezer door is open on the left-hand side roughly a quarter of an inch, took multiple pictures. Temperature in freezer is 37° Inspected freezer and found lower plastic bin was not properly reinstalled after sealed system repair. After correcting door It will now close completely. recommended that refrigerator be observed for the next 24 hours to ensure it is cooling properly after sealed system repair. If it isn’t sealed system will need to be re-done. No water leaks from connections at time of service."

Near Belton, Texas 76513

Job Details: 04/01/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to inspect refrigerator not cooling. Verified complaint and removed and replaced the control that controls the fresh food section.Reassembled unit and unit tested as designed.Customer told to limit access to unit for the next 24 hours.JOB COMPLETE.

Near Austin, Texas 78759

Paul

Job Details: 03/29/2019

OVEN JENN-AIR JJW2430DS02 "Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the console, programmed it, and tested the oven. The unit is working as designed. Call complete."

Near Kingsland, Texas 78639

Cliff

Job Details: 03/29/2019

WASHER MAYTAG MVWC415EW0 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found no hot water coming from wall. Advised homeowner unit needs hot and cold water to function properly as the washer uses both no matter which setting is selected. Homeowner will need to have plumbing issue corrected to complete repair. No further repairs are needed from Appliance Express at this time. No leaks were found at time of service.

Near Austin, Texas 78759

Tyler B.

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for noisy unit, found EVAP fan running loud, removed fan and replaced and tested good, no leaks on site"

Near Canyon Lake, Texas 78132

Diego G.

Job Details: 03/29/2019

DRYER MAYTAG MGDB766FW0 Arrived on site. Customer stated that she found more scratches and wanted it to be replaced as well. Ordered top and cabinet. Allow 2HRS for repair. ; ordrng 1 8533643 (cabinet) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W11222514 (TOP)

Near Canyon Lake, Texas 78132

Diego G.

Job Details: 03/29/2019

Near Canyon Lake, Texas 78132

Diego G.

Job Details: 03/29/2019

Near Kingsland, Texas 78639

Cliff

Job Details: 03/29/2019

DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not stop running when the door is opened. Pandora switch failed and unit causing malfunction. Replaced door switch and tested unit. Found all is functioning properly at this time.

Near Austin, Texas 78736

Brandon

Job Details: 03/29/2019

WASHER MAYTAG MVWB765FW1 "Arrived on site for customer complaint of loud noise during spin cycle, found gearcase, stator, and rotor need replacing. Ordering starts and rotor. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"

Near Austin, Texas 78704

Wesley

Job Details: 03/29/2019

REFRIGERATOR AMANA ASI2575GRW01 "Arrived onsite and found unit operating as designed, removed some insulation pad that was hitting condenser fan. Checked seals and all is operating properly."

Near Austin, Texas 78705

Wesley

Job Details: 03/29/2019

REFRIGERATOR KITCHENAID KRSC503ESS Arrived on site and found fresh food temp too cold and freezing water line. Adjusted temp. All checks good. Unit is operating properly.

Near Marble Falls, Texas 78654

Cliff

Job Details: 03/29/2019

COOKTOP KITCHENAID KCED606GBL01 Arrived on site to diagnose a cooktop with a damaged glass assembly. Found discoloration on side of glass top. Had glass and insulation tape on for repair today but glass did not come with a new knob bezels. Bezels also need to be replaced at same time as glass assembly. Return date is set for 3/29/19 to complete repair.; ordrng 6 W10853046 (bezel-knob)s

Near Cedar Park, Texas 78613

James

Job Details: 03/29/2019

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete

Near Little River-Academy, Texas 76554

Arthur B.

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of icemaker not making ice on dual evaporator refrigerator. Ran diagnostics and found error code E2 (Lost Home Position). Removed and replaced both ice box fan and icemaker. Reassembled. Unit call for water immediately. No other issues found. All water connections were dry at time of service.

Near Temple, Texas 76504

Arthur B.

Job Details: 03/29/2019

REFRIGERATOR FRIGIDAIRE FPBC2277RF Arrived onsite for store complaint of RF section all frozen up and can’t close door. Removed all ice build up from section. Adjusted door 1/8 inch forward. Door now closes well to cabinet. Also applied silicone to cabinet liner as well. No other issues found. No water source connected to unit at time of service.

Near Pflugerville, Texas 78660

Andy

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer not starting/Powering on. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Belton, Texas 76513

Arthur B.

Job Details: 03/29/2019

REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Arrived onsite for customer complaint of french door refrigerator not making ice in RC section. Removed ice maker assembly and found water fill tube frozen and icemaker mold stuck mid harvest. Cleared fill tube and replaced icemaker. Observed icemaker calling for water. No other issues found. All water connections were dry at time of service.

Near Woodway, Texas 76712

Steve C.

Job Details: 03/29/2019

RANGE FRIGIDAIRE FFEF3012UWB Arrived on site For the units left rear burner is not turning on. Tested unit and found the element has no continuity. The unit will need a new left rear element. There is 240 V going to the element. ; ordrng 1 5304516160 (ELEMENT )

Near Kyle, Texas 78640

Luis

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for no cool frost forming only on inlet tubing before evaporator bends,pierced system unit has full charge. Can hear oil in evaporator gurgling. Diagnosed oil stuck in evaporator causing restriction. Replaced compressor,evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."

Near Lorena, Texas 76655

Arthur B.

Job Details: 03/29/2019

REFRIGERATOR JENN-AIR JFC2089BEP01 Arrived onsite for customer complaint of French door refrigerator not making ice and all 3 door have damage. Found icemaker stuck mid harvest. Removed an replaced icemaker assembly. Reassembled. Icemaker called for water immediately. Confirmed all door have damages. Advised doors will take 6-8 weeks for turn around. Customer will call retailer to see if he can unit exchanged. He will call office. All water connections were dry at time of service ; ordrng 1 12977864SQ (dor-fip ss RF) and 1 13107855SQ (dor-fip ss RH) and 1 13107881SQ (dor-fip ss LH) and 1 W10114211 (nameplate)

Near Round Rock, Texas 78681

Steve C.

Job Details: 03/29/2019

RANGE WHIRLPOOL WFG520S0FS0 Arrived on site for the units right front burner intermittently will not ignite. Tested the unit and found the burner will not ignite for the right front. Replace the burner head with a new igniter and tested the unit. Unit ignites and heats properly. No gas leak present.

Near Austin, Texas 78751

Scott

Job Details: 03/29/2019

WASHER AMANA NTW4516FW3 Arrived on site for wet clothes at end of cycle . Ran diagnostics and all checked normal . No error codes . Did customer instruct on proper loading of clothes and soap usage .

Near Morgan's Point Resort, Texas 76513

Arthur B.

Job Details: 03/29/2019

RANGE FRIGIDAIRE FGET3065PFE Arrived onsite for customer complaint of wall oven vibrating when in use. Uninstalled unit and removed cabinet fan loose. Used foam insulation tape to secure van. Reassembled and retested. Found vibration is less. Advised customer of issue. Customer agreed. No other issues found.

Near Waco, Texas 76710

Steve C.

Job Details: 03/29/2019

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is not working. Found the right front suspension is broken. Unit will need a new suspension. No water connections to the unit.; ordrng 1 W11130362 (SUSPENSION )

Near Waco, Texas 76712

Steve C.

Job Details: 03/29/2019

ICE MACHINE WHIRLPOOL GI15NDXZS2 Arrived on site for the unit is not making ice. Tested the unit and found the water pressure is weak. Removed the unit and removed the supply line and no water pressure. Advise customer to call a plumber to fix the water supply valve. Unit works properly and all water connections were dry at the time of service.

Near Manchaca, Texas 78652

Kevin

Job Details: 03/29/2019

DRYER WHIRLPOOL NED4655EW0 "Arrived on site and found dryer is not heating and there is no airflow through lint screen. Found fuse is good, element is good, and cut off is good. Timer is hot to the touch during operation. Will need to bring back a new timer to correct heating issue. Explained to customer that airflow is not good when the dryer is hooked up to the exhaust vent. As soon as the exhaust fan is removed airflow returns. Customer says that the vent has already been cleaned out, explained to customer how there is still a problem with it. we will replace timer but if vent is not clear on the next visit any failures due to it will be at the customers expense. Spoke with tech line to report situation 7724475378; ordrng 1 W11043389 (timer)"

Near Waco, Texas 76710

Steve C.

Job Details: 03/29/2019

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site for the unit dishes coming out dirty. Tested the unit and found that the customer is not putting in dirty dishes and with the powdered detergent it’s creating a white film. Advise the customer to put dirty dishes in the unit. The unit is working properly and all water connection for dry at the time of service.

Near Austin, Texas 78748

Leonardo

Job Details: 03/29/2019

COOKTOP WHIRLPOOL WFG505M0BS Arrived on site to test unit for center burner and right rear burner not igniting. Test unit and found both burners had the wrong burner caps. Replaced burner caps to correct burner heads test unit and unit test good job complete. All burners igniting right away no leaks present at this time. Correct address is 11802 not 11806.

Near Round Rock, Texas 78665

Andy

Job Details: 03/29/2019

WASHER GE GTW680BSJ5WS Arrived on site for washer leaking and making banging noise. Tested and inspected unit. Found water leaking into unit when not in use. Found no banging noises when tested. Spoke with customer and found that water leak is only issue. Found water leaking from bad inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Austin, Texas 78721

Scott

Job Details: 03/29/2019

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site replaced dispenser . Ran diagnostics test all checke good . Dispenser is normal. No water leaks detected at time of service . Job complete .

Near Manor, Texas 78653

Andy

Job Details: 03/29/2019

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site for range with F9-E0 Error code. Tested and inspected unit and found failed terminal block. Not allowing proper voltage. Tested voltage again and found L2 missing voltage at outlet. Voltage problem will need to be corrected in order for unit to operate properly.

Near Kyle, Texas 78640

Leonardo

Job Details: 03/29/2019

OVEN WHIRLPOOL WOS51EC0AS04 Per techline number one thing is installation. Make sure cut out is good and to make sure the unit is leveled. Also need to check door closing correctly and airflow no being blocked. If it happens again we will need to replace blower and fuse. SR#7724480022 job complete and customer is going to get builder to check the cut out to make sure its cut correctly

Near Austin, Texas 78736

Robert

Job Details: 03/29/2019

WASHER MAYTAG MVWB765FW1 "Arrived on job to install motor rotor,gearcase,motor stator. Replaced parts, tested unit,all operation functioning properly. No leaks detected at time of service."

Near Austin, Texas 78746

Robert

Job Details: 03/29/2019

DRYER MAYTAG MED5500FW2 "Arrived on job for complaints of dryer not drying. Found blades missing on wheel causing bad air flow. Replaced wheel,ran test cycle,all operation functioning properly. Also recommended customer to get vents checked."

Near Round Rock, Texas 78664

Tyler B.

Job Details: 03/29/2019

WASHER GE GTW460ASJWW "Arrived on sote for unit only filling with hot water, ran unit and found control only sending volts to hot and not sending to cold. Replaced control and programmed and tested good, with no leaks on site"

Near Temple, Texas 76502

Arthur B.

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer getting “LF” error code and not filling. Ran diagnostics and found error code F8E1 (Long Fill). Tested hot valve and found solenoids not opening. Removed and replaced water inlet valve assembly. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Taylor, Texas 76574

Andy

Job Details: 03/29/2019

RANGE GE JGBS66REK3SS Arrived on site to install previously diagnosed parts. Removed failed parts and found that spark mod ordered is incorrect. Will need to put into parts research. Removed and installed failed wire harness and tested unit with little improvement. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (PART RESEARCH SPARK MOD ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Driftwood, Texas 78619

Brandon

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW4900BW0 "Arrived on site for part hanger, I replaced gearcase, cam, actuator, belt, hub, and washplate."

Near Killeen, Texas 76543

Job Details: 03/29/2019

DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect dryer loud noise. I plugged in the unit and heard no unusual noises. The handle was missing, so I ordered it.I dissembled it and checked the belt, pulley and rollers. All functionality was good.NEEDS MORE WORK.; ordrng 1 W10861225 (HANDLE )"

Near Killeen, Texas 76543

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Called Whirlpool, spoke with JOELAdvised him of customer’s complaint He advised to ORDER SHIMS NEW DOOR ASSEMBLY REPLACE DOOR AND GASKET.I used my steamer to melt all of the ice buildup on the evaporator.Used the sealant to seal up freezer and refrigerator door with sealant.CS assisted and ordering the remaining parts needed.SR# 7724482896NEEDS MORE WORK.; ordrng 1 LW10648583 (DOOR-FIP STAINLESS )"

Near Georgetown, Texas 78633

Tyler B.

Job Details: 03/29/2019

REFRIGERATOR KENMORE 596.7238341 "Arrived back on site for no cooing, found comp turning on and off, found inverter to be issue,

Near Georgetown, Texas 78633

Jonathan S

Job Details: 03/29/2019

REFRIGERATOR GE DSE25JSHBCSS "Arrived on site to install previous diagnosed parts. Removed inlet valve and filter housing. Installed new filter housing and inlet valve. Tested operation, all tested good. No water leaks present."

Near Buda, Texas 78610

Leonardo

Job Details: 03/29/2019

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for front door beeping damage. Found glass coming apart from door. Replace door test unit and unit test good no damaged found on new door job complete.

Near Austin, Texas 78704

Wesley

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found top panel crushed. Unit has cosmetic damage And cannot be covered under warranty.

Near Wimberley, Texas 78676

Kevin

Job Details: 03/29/2019

REFRIGERATOR GE GFD28GMLEES Arrived on site and inspected refrigerator and found customer is experiencing noise during operation. Found ice buildup on fan and after clearing noise has stopped. No water leaks from connections at time of service.

Near San Marcos, Texas 78666

Kevin

Job Details: 03/29/2019

COOKTOP JENN-AIR JED8430BDB "Arrived on site and inspected cooktop and found all burners are currently operating properly. Could not duplicate customers experience of left rear burner not heating. Changed burner from low to medium to high multiple times and confirmed that switch is regulating temperature properly interval between elements on and off is good. Just requested that customer continue to monitor cooktop to see if issue returns

Near Waco, Texas 76712

Arthur B.

Job Details: 03/29/2019

WASHER MAYTAG MVWB950YW1 Arrived onsite for customer complaint of top load washer leaking oil. Found bearing grinding and leaking. Skyped OF and Warrentech advised not cost effective to repair. Advised customer that Warrentch will contact customer for further options. No further work performed.

Near Waco, Texas 76712

Arthur B.

Job Details: 03/29/2019

WASHER MAYTAG MVWB835DC3 Arrived onsite for customer of top load washer not spinning clothes out. Ran diagnostics and found error code F9E1 (Long Drain). Found rain pump not moving. Removed all water and replaced drain pump. Reassembled and tested. Drain pump now works as intended. Clear error code. All water connections were dry at time of service.

Near Smithville, Texas 78957

Thomas L.

Job Details: 03/29/2019

DISHWASHER GE GDF510PGM0WW Arrived on site for unit not advancing. During inspection I found the lower wash arm binding and not spinning. Corrected and wash arm now moves properly. All water connections were dry at the tome of service

Near Cedar Creek, Texas 78612

Thomas L.

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for no ice condition. Tested unit and found unit to have a failed icemaker drive motor. Replaced ice maker and cycled. All operations are now normal at all water connections are now dry.

Near Austin, Texas 78731

Tyler B.

Job Details: 03/29/2019

WASHER GE GFW480SSK0WW "Arrived on site for unit squeel found front cover run Bing against chassis, added pad and tested good, no leaks on site"

Near Pflugerville, Texas 78660

Andy

Job Details: 03/29/2019

WASHER AMANA NTW4516FW2 Arrived on site for washer stuck in spin cycle. Tested and inspected unit and found failed drain pump. Ordering drain pump and will return Tuesday 4/2/19 no water leaks present at time of service.; ordrng 1 W10919003 (DRAIN PUMP )

Near Austin, Texas 78750

Steve C.

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for the unit is not making ice. Cycled the ice maker and it is working properly. Found the evaporator cover is frosted over and the fan is scraping against the ice buildup. The fan is not blowing cold air to the icemaker due to the excessive frost buildup. Found the unit will not go into defrost. Will need to order the control in fan motor assembly with the defrost bimetal. Advise customer to have the unit turned off.; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10276647 (motor-evap)

Near Kyle, Texas 78640

Kevin

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "refrigerator has been returned and then resold by retailer, I was at previous home 1/25 FRI, 7:43 to 8:32, arrived on site and found temperature in fresh food is 56 degrees, disassembled freezer compartment did not find any frost buildup, frost pattern looks good, evaporator fan is blowing, and damper has already been replaced. Spoke with tech line and they want The air duct directly above the evaporator fan replaced. There is no visible failures with the current part, spoke with CS and will also bring back evaporator fan motor, and control boards. No water leaks from connections at time of service SR7724015719; ordrng 1 W10260378 (duct-air) and 1 W11035841 (cntrl-elec) and 1 W11239666 (UI) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"

Near , Texas 78610

Leonardo

Job Details: 03/29/2019

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to test unit for unit not draining. Test unit and found glass stuck in drain motor. Removed drain motor and removed glass, test unit and unit draining correctly job complete."

Near Round Rock, Texas 78681

Steve C.

Job Details: 03/29/2019

COOKTOP WHIRLPOOL WCG51US6DS Arrived on site for the unit is leaking gas. Found a gas leak is coming from the flex line where it connects to the elbow. Advise the customer that the gas line is not covered under warranty. Contacted factory builder store and advice to send them a invoice just for the service fee only. When ahead and turn off the gas line for safety.

Near Austin, Texas 78729

Lou

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator ice maker not working. I tested the unit temps and my readings were RC=37 & FC=28 degrees. I tested the ice maker and it operated as designed. I removed the FC Evap cover and found no frost pattern on the coils, but there was a small ice block in the top right corner of the Evap around the thermistor. I removed the ice with my steamer. I am ordering a sealed system for this unit. Ordering the compressor, non-UV dryer, access valve, both evaporators, and the condenser fan. Also ordering CNOTE-3HR JOB AND OIL-LESS GAUGES. I advised the customer of my findings and the repairs the unit needs. No water leaks observed during service office to schedule return service.; ordrng 1 CNOTE (3HR JOB) and 1 OIL-LESSGAUGES (OIL-LESS GAUGES) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (drier-tube) and 1 W10865322 (evaporator) and 1 W10903340 (compressor) and 1 W11024494 (fan) and 1 W11035643 (evaporator)"

Near Austin, Texas 78748

Luis

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for ice in freezer section. Checked door seal good gasket sealing correctly to cabinet no gaps at door seal,found large gaps between liner and cabinet. Removed door added adhesive to gaps reinstalled door checked seal good."

Near Spicewood, Texas 78669

Cliff

Job Details: 03/29/2019

DISHWASHER GE ZDT870SPF5SS Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found drain pump not running due to obstruction. Removed all debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, Texas 78702

Wesley

Job Details: 03/29/2019

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site and repaired with gum and and also cleared drain that was backing up. All else checks good, no leaks."

Near Austin, Texas 78717

Steve C.

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for the unit will shut down and trip the breaker. Test of the units in the unit does shut down and trips the breaker. Use the extension cord and applied it to another outlet and it does the same thing. Found the unit will need a new control, panel, and valve. ; ordrng 1 CNOTE (NOON APPOINTMENT ) and 1 W11095624 (CONSOLE) and 1 W11209420 (CONTROL )"

Near Austin, Texas 78758

Scott

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRF560SEHZ "Arrived on site for poor water flow . Removed filter still no water flow . Getting good voltage . Replaced both valves . Water dispensing increased but still not normal . Replaced filter housing . Water dispensing back to normal . Replaced filter and dispensing issue returned . Informed customer that they need to replace filter . during repair found capillarity tube damaged . Cap tube will need to be replaced . Ording seal system tech, service port , UV drier return Friday , but if possiable thurs . Talk to CS. No water leaks detected at time of service . ; ordrng 1 SERVICEVALVE and 1 UVDRIER"

Near Spicewood, Texas 78669

Paul

Job Details: 03/29/2019

DRYER SAMSUNG DV45H6300EG/A3 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the idler pulley, clip, and the belt. I tested the unit and it is working as designed.

Near Austin, Texas 78703

Wesley

Job Details: 03/29/2019

MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced door in unit 217 all checks good.

Near Lakeway, Texas 78734

Scott

Job Details: 03/29/2019

OVEN WHIRLPOOL WOD77EC7HS01 Arrived on site for display not keeping correct time of date . Ran diagnostics got lost communications error code . Did a hard rest . When unit awake from that it went right correct date and time .control is responsive and pre heated both ovens . All checked good after reset . Job complete . Quick pic of POP

Near Del Valle, Texas 78617

Joseph C.

Job Details: 03/29/2019

FREEZER MAYTAG MZF34X16DW04 "Arrived on site for “freezer not cooling” complaint. Inspected unit and found only light frosting on top of evaporator. Compressor is running. Unit has leak in sealed system. Ordering new compressor, evaporator, dryer and access valve. Will need two hours and sealed system tech. Office to set return schedule.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10507884 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"

Near Austin, Texas 78702

Wesley

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site for breaker tripping every 12 hrs and found unit electrical main harness grounding loose. Secured grounding and advised customer that in event of repeat symptoms it will be necessary to replace breaker.

Near Lorena, Texas 76655

Arthur B.

Job Details: 03/29/2019

WASHER WHIRLPOOL WFW85HEFC1 Arrived onsite for customer complaint of front load washer getting error code F3E1 and F5E2 error. Tested unit and found unit would error out immediately. Removed and replaced control board. Reassembled and manual tested unit. Unit completed successfully. All water connections were dry at time of service.

Near Seguin, Texas 78155

Robert

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for complaints of noise during spin cycle.found not shifting cycles,replaced actuator. Found hub,washplate,cam and gearcase damaged. Replaced parts,tested functionality and all operation functioning properly."

Near Round Rock, Texas 78664

Tyler B.

Job Details: 03/29/2019

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for unit door locked and not turning on, found drain pump closeted, cleared and still didn't drain, removed and found housing gouged up, replaced pump ASSY and tested good, no leaks on site"

Near Austin, Texas 78733

Luis

Job Details: 03/29/2019

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no ice issue. Ran diagnostics weak water flow to reservoir with filter removed,unit passed all other diagnostic test,tested drain pump multiple times no issue. Replaced faulty water valve ran diagnostics good water flow,unit passed diagnostics unit,checked water connections no leaks."

Near Cedar Park, Texas 78613

Lou

Job Details: 03/29/2019

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the console display was blackened with lines running across it. I turned the unit off at the breaker, then turned it back on and the display was readable, but still had the lines. I remember and replaced the console and tested and the unit operated as designed. Job completed."

Near Austin, Texas 78751

Leonardo

Job Details: 03/29/2019

OVEN JENN-AIR JJW9830DDP Arrived on site to test unit for bottom oven door not closing all the way. Test unit and found broken hinges on bottom door. Will need to order 2 new hinge WP74010283. ; ordrng 2 WP74010283 (HINGES )s

Near Round Rock, Texas 78665

Tyler B.

Job Details: 03/29/2019

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on sote for unit buzzing, found u it not cooling, found upper and lower EVAP frozen, removed all products and ice build up replaced upper and lower fans and sensors and tested good, no leaks on site"

Near Leander, Texas 78641

Steve C.

Job Details: 03/29/2019

DISHWASHER KITCHENAID KDTM384ESS3 Arrived on site for the unit will turn on and then turn off 15 minutes into the cycle. Customer advised this is a intermittent issue and does not happen all the time. Remove the junction box under the unit and found the wire connections were loose. Tighten the connections and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Kingsland, Texas 78639

Cliff

Job Details: 03/29/2019

DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site to diagnose a dishwasher that will not start. Tested unit and found door latch not fully secured to frame on unit. Resecure door latch properly and tested dishwasher. Found all is functioning properly at this time. No leaks were found at time of service.

Near Pflugerville, Texas 78660

Wesley

Job Details: 03/29/2019

DISHWASHER IKEA IDT870SAGX0 Arrived on site and found unit operating with failed motor. Ordering sump and motor to repair. ; ordrng 1 W10899563 (pump&motor)

Near Johnson City, Texas 78636

Diego G.

Job Details: 03/29/2019

WASHER WHIRLPOOL WTW7500GW0 "arrived on site. Check for spinning issues. Found oil coming from transmission creating loud noise on spin cycle. Replaced transmission, rotor, clutch and stater. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Johnson City, Texas 78636

Diego G.

Job Details: 03/29/2019

Near Johnson City, Texas 78636

Diego G.

Job Details: 03/29/2019

Near Round Rock, Texas 78681

Tyler B.

Job Details: 03/29/2019

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived on sote for no cool, found all fans and comp running, no frost. Found u it SS has been tapped before unit will need ss and SS tech. No water leaks on site need part find for freezer EVAP. ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HR ) and 1 CNOTEPARTFIND (FC EVAP ) and 1 TJ90SF8404 and 1 W11036448 (VALVE ) and 1 W11116006 (EVAP) and 1 WPW10143759 (drier-uv)"

Near Leander, Texas 78641

Lou

Job Details: 03/29/2019

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch so it would show to be closed and started the unit and I found that the element never came on. I checked ohms to the element and it was open. I verified ohms to all other components. I removed and replaced the element and tested and the unit operates as designed. No lint observed during service, job completed."

Near Hutto, Texas 78634

Andy

Job Details: 03/29/2019

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not operating, tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Wimberley, Texas 78676

Kevin

Job Details: 03/29/2019

REFRIGERATOR GE ZIP360NHC "Arrived on site and inspected refrigerator and found no frost pattern, ran test 96 and compressor starts and runs but it is very quiet. Spoke with GE tech line and they recommended replacing evaporator and compressor. No water leaks from connections at time of service.; ordrng 1 WR55X29394 (CONTROL) and 1 WR86X96 (drier) and 1 WR87X23941 (evaporator bm defros) and 1 WR87X24183 (COMPRESSOR )"

Near Austin, Texas 78748

Kevin

Job Details: 03/29/2019

MICROWAVE WHIRLPOOL WMH76718AS0 "Arrived on site and replaced control board diagnosed by previous technician, after replacement all function has returned to microwave.

Near Leander, Texas 78641

James

Job Details: 03/29/2019

WASHER MAYTAG MVWB850YW1 "Arrived on site and tested operation. I found that the bearings have failed and unit is leaking water from seals. Due to the amount of water that has leaked both the rotor and stator have been damaged and are rubbing against each other. Unit will need new bearing, rotor and stator to repair. Rotor and stator are covered under the 10 year motor warranty for parts only. ; ordrng 1 280146 (rotor) and 1 TOOL (BEARING TOOL) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)"

Near Pflugerville, Texas 78660

Andy

Job Details: 03/29/2019

VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site for vent hood with damaged shroud. Inspected unit and found damaged shroud. Removed new shroud from box and found it to be black stainless. When looking up part number from model number found it to be a black stainless shroud again on google images. Will have to be put into parts research. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )

Near Florence, Texas 76527

Jonathan S

Job Details: 03/29/2019

WASHER LG WM2650HRA "Arrived on site for washer not completing cycles. Performed diagnostics mode and found no cold water entering unit. Tested voltage to inlet valve and found 120 volts. Found faulty inlet valve. Removed inlet valve and installed new. Performed diagnostics mode and tested unit. Ran unit in normal wash mode. All tested good, no water leaks present.

Near Pflugerville, Texas 78660

Andy

Job Details: 03/29/2019

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop with unusual flames. Tested and inspected unit and food buildup in gaps on burner assembly cleaned and removed buildup. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Austin, Texas 78754

Scott

Job Details: 03/29/2019

DRYER GE GTDP280GD5WW "Arrived on site for dryer not starting . Found belt had broken and was tripping safety switch . No lint build up at time of service . Job complete ."

Near Austin, Texas 78749

Leonardo

Job Details: 03/29/2019

RANGE JENN-AIR W130 Arrived on site to test unit for broiler not working and fan wont stop blowing even when oven off. Found bad board and board is NLA.

Near Georgetown, Texas 78633

Jonathan S

Job Details: 03/29/2019

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator freezing items. Measured temperature in RC on top shelf @37°. Measured at bottom at 36°. Performed diagnostics mode and tested damper control. Tested fresh food thermistor. Called whirlpool tech support and spoke with Mike. Asked customer what items are freezing. She stated that items are becoming mushed. Example was an apple that was cut up, lettuce and cucumbers. Mike stated that would because by improper food storage (SR# 77244622875). Spoke with customer temperature settings and how unit operates. All tested good, no water leaks present

Near Georgetown, Texas 78626

Steve C.

Job Details: 03/29/2019

FREEZER GE CYE22TSHSS Arrived on site for the unit is extremely noisy. Tested the unit and found unit noise is coming from ff section. Found the first food fan motor is extremely noisy. Will need to order the fresh food fan kit and will use the Defrost thermostat on the next visit.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 WR17X28923 (FF FAN KIT) and 1 WR50X10108 (thermostat defrost f)

Near Georgetown, Texas 78628

Jonathan S

Job Details: 03/29/2019

WASHER MAYTAG MVWB765FW4 "Arrived on site for washer making clicking sound when agitating. Performed diagnostics mode and tested error code. Found F3-E2 water temperature fault, F2-E1 stuck key and F0-E4 temperatures not reached. Tested inlet valve function. Tested agitation cycles and spin. Ran automatic cycle. Had customer wash clothes on normal cycle. Spoke with customer on clicking noises when unit is operating. All tested good, no water leaks present."

Near Georgetown, Texas 78628

Jonathan S

Job Details: 03/29/2019

COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for cooktop leaking gas. Customer stated that utilities company came out and said from underneath cooktop. Performed gas leak test and found minor gas leak from flex tubing going to cooktop. Customer will need to contact plumber to have flex line replaced. All else checks good. Left gas valve in off position.

Near Austin, Texas 78749

Luis

Job Details: 03/29/2019

REFRIGERATOR WHIRLPOOL W8RXNGMWS02 "Arrived on site for unit not defrosting,bimetal and control have already been replaced. Checked wire connection checked continuity at power lead to bimetal found no continuity diagnosed broken wire in cabinet unrepairable"