Near Marble Falls, TX 78654
James
Job Details: 11/04/2020
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site and found door springs very noise and door popping when opening and closing. Also found leveling leg on front right missing as well as the nut for the leg. Stainless toe kick panel bent outwards at the bottom. When inspecting springs for noise I found the vinyl tubes missing from both springs and left side door bracket had insert mounted incorrectly causing inner panel to protrude outward causing popping sound. Unit will need new bracket, leveling foot, foot nut, stainless toe kick panel and spring dampers to repair. Office to research spring dampers; ordrng 2 2208530 (DAMPER)s and 1 2217466 (bracket LEFT ) and 1 3400240 (nut) and 1 W11296659 (TOE KICK)"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/04/2020
DRYER ROPER RED4516FW0 "Arrived on site to inspect dryer for loud grinding noise, upon inspection found the front door shifting and causing noise, replaced wheel due to loud noise. realigned all pieces and tested dryer. No problems found. Complete"
Near Georgetown, TX 78626
Tommy
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for previously diagnosed parts. Upon arrival found home without power, unplugged and replaced control. Couldn’t test unit due to no power. Job Completed."
Near Austin, TX 78730
Jimmy J.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to install previously diagnosed parts. Installed new fridge door. No air gaps in gasket. Opens and closes as designed. Job completed.
Near Austin, TX 78730
Jimmy J.
Job Details: 11/04/2020
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for a microwave with an F6E8 error. I found the control fuse blown due to a loose fuse block. I tightened the fuse block and replaced the fuse
Near Austin, TX 78756
Matthew
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KBFC42FTS08 "Arrived onsite for refrigerator leaking water. Upon inspection found drain pan frozen over. Every time the unit would go into defrost, the pan would overfill and leak onto the floor. Disassembled freezer compartment to access drain pan. Removed layers of ice on freezer liner base and drain pan. Tested drain to be sure blockage was removed. No leaks present at this time. Job complete.
Near Austin, TX 78750
Jimmy J.
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site to replace previous diagnosed parts. Installed new ice maker. Ran diagnostics and no error codes came up. Job completed.
Near Austin, TX 78704
Matthew
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL URB551WNGZ Arrived onsite for un secure sensor. Upon inspection found RC thermistor hanging unmounted in fridge. Realigned clip holder and thermistor and put back into place. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 11/04/2020
DISHWASHER JENN-AIR JDB9000CWP3 "Arrived on site to inspect dishwasher for issues with upper racks, upon inspection found broken plastic pieces, replaced pieces I had on hand, ordering all other plastic pieces, please send direct to customer. Office to schedule ; ordrng 1 DTC (DTC) and 2 W10082853 (TINE )s and 1 W10195840 (SUPPORT )"
Near Georgetown, TX 78633
Cliff
Job Details: 11/04/2020
WASHER LG WT5001CW Arrived on site to diagnose a washer that is making unusual noise. Found rotor bolt has come loose on unit. Reset rotor bolts in proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 11/04/2020
RANGE IKEA IGL730CS0 "Arrived on site to inspect range for not operating correctly, upon inspection found the harness cut in multiple places, ordering harness. Office to reschedule ; ordrng 1 W10598169 (HARNESS) and 1 W10679065 (HARNESS )"
Near Seguin, TX 78155
Noah D
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for pulling strings of customers clothes, spoke with Techline due to amount of visits.Sr # 7729204094 Techline advised to replace drum but “if it doesn’t change it must be a issue with fabric or loading”. Ordering drum. Customer will speak with whirlpool. Office to reschedule ; ordrng 1 W10921996 (DRUM )"
Near Elgin, TX 78621
Andy
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11193484 (blade-fan)
Near New Braunfels, TX 78132
Richard
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived onsite for the refrigerator not cooling. Found that the Uv drier was leaking Freon. Causing the issue. Replaced uv drier and added Freon to specs. And pressures are good and holding. No leaks detected. Checked water line for leaks and no leaks detected. Refrigerator is cooling down and all functions tested good. Complete
Near New Braunfels, TX 78130
Richard
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for the refrigerator right hand door has scratches. Replaced door and leveled. All functions tested good. Complete
Near Mustang Ridge, TX 78610
Richard
Job Details: 11/04/2020
DRYER WHIRLPOOL WED8620HW1 Arrived onsite for the dryer making a noise. During testing found that the motor bracket and blower wheel cover was making the noise. Installed pads under motor bracket and behind blower wheel cover and noise seems to have gone away. Advised customer to monitor. Complete
Near Cedar Park, TX 78613
Lou
Job Details: 11/04/2020
OVEN WHIRLPOOL GBD307PDB10 "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, the customer agreed to have the control rebuilt. I installed the rebuilt control and tested the upper and lower ovens and the unit is operating as designed.
Near Buda, TX 78610
Richard
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived onsite for the refrigerator ice maker leaking water. Replaced ice maker and it tested good. Complete
Near Cedar Park, TX 78613
Lou
Job Details: 11/04/2020
OVEN WHIRLPOOL RBD305PRS00 "Arrived on site to install previously diagnosed and ordered part. Due to the main control failure and customer agreeing to have control rebuilt, I returned with rebuilt control. Installed con"
Near Cedar Park, TX 78613
Jimmy J.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW7300DW1 Arrived on site for Making a grinding noise in spin and won't spin. Also leaking on bottom right hand side in back.Placed in diagnostics and received F7E9. Inlet valve housing leaking. Also found the rotor rubbing the water pan the customer placed under the washer while the water leaked. Inlet water valve was not on my truck so it’s been ordered.; ordrng 1 W11173597 (housing)
Near Buda, TX 78610
Richard
Job Details: 11/04/2020
DRYER WHIRLPOOL WED5100HW0 Arrived onsite for the dryer making a noise. During testing found that the sound pads that were installed from the factory had come off and was rubbing on the drum during operation. Secured pads and put dryer back together and noises is gone. All functions tested good complete
Near Austin, TX 78717
Jimmy J.
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for CSI MW door does not close/error. Door would not close all the way. The inner door is bent and will need to be replaced. Ordering 2 EA. W10874474 hinge-door & W10687342 door/mw.Office to RS; ordrng 1 W10687342 (door/mw) and 2 W10874474 (hinge-door)s
Near Georgetown, TX 78628
Cliff
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDPE204GPS0 Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components and found no mechanical failures at this time. Advised customer that manufacturer recommends that appliances are not on GFCI or AFCI circuits as they may trip due to normal operation of unit. No leaks were found at time of service.
Near Georgetown, TX 78633
Cliff
Job Details: 11/04/2020
REFRIGERATOR GE GTS16GSHJRSS Arrived on site to diagnose a refrigerator that is not cooling in the RC.Upon arrival found all parts and components fully functional and refrigerator cooling properly. There was evidence of ice and air channel indicating door may not have closed. Issue has resolved itself prior to visit. No further repairs are needed at this time.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2020
RANGE WHIRLPOOL WFE975H0HV1 Arrived onsite and found unit needs to be reset to repair heating issue. All checks good. Advised customer on reset and repair. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived onsite and replaced mag, cap and diode. Advised customer on repair. Unit is now heating as designed. All checks good."
Near Austin, TX 78738
Kevin
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW8620HC2 "Arrived on site and replaced control panel diagnosed on previous visit, after replacement insured all buttons are operating properly. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76542
Al
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM01 Arrived on site and installed previously ordered replacement part.Removed and replaced the tube heater.Unit cycled and filledJob complete
Near Killeen, TX 76542
Al
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to install previously ordered parts.Ice bin separator and ice bin were replaced.The ice box fan worked properly.Job complete
Near Leander, TX 78641
Lou
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL KUDT03FTSS0 "Arrived on site to inspect oil in a dishwasher. Upon further inspection, I found a black substance inside the unit on the filter screens of the sump/motor assembly. Customer thought it to be oil, but they mentioned they had a utensil get melted in the dishwasher. I took some of the debris off the unit and rolled it in between my fingers and it balled up. I advised the customer that the debris is from the melted plastic/rubber utensil. Attempted to clean the debris from the screens and was able to get some off, but not all. I advised the customer that the unit should be good to use and advised them that the sump/motor assembly would need to be replaced
Near Cedar Park, TX 78613
Lou
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to inspect refrigerator freezer light switch broken. Upon further inspection, I found the FC door switch rocker arm missing. When I went to replace the switch assembly, the part I had was mispackaged. Notified the office and will need to order another switch. Ordering CNOTE-RESEARCH SWITCH. Office to schedule return service. No water leaks observed during service. Notified apartment maintenance of the issue.; ordrng 1 CNOTE (RESEARCH SWITCH)"
Near Austin, TX 78737
Kevin
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "On site and replaced door and harness for pantry user interface, after replacement pantry user interface is now lit and operating properly. Took one picture, job complete"
Near Waco, TX 76710
Jonathan
Job Details: 11/04/2020
OVEN MAYTAG MGT8720DS03 Arrived on site for that does not have a working boiling element. Inspected unit and work area. Tested unit in a boiling cycle for the upper oven and found igniter not turning on. Replaced igniter and tested unit. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Arrived onsite and corrected leak by properly seating fill tube. All checks good. Unit is now operating as designed.
Near Austin, TX 78737
Luis
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KSSC48QMS03 "Arrived on site for not dispensing ice. Diagnosed a defective auger motor,replaced auger motor tested ice dispenser unit working as designed."
Near Driftwood, TX 78619
Luis
Job Details: 11/04/2020
ICE MACHINE WHIRLPOOL WUI75X15HZ00 "Arrived on site for noise compliant. Ran diagnostics found tube disconnected from reservoir pump,installed tube fully to pump unit passed all diagnostics test."
Near Waco, TX 76705
Jonathan
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site for a refrigerator that won’t make ice. Inspected unit and work area. Unit is in an RV and is built into the wall. Attempted to jump icemaker and found motor barely turning. Customer advised that it was making nice but it was making ice extremely slowly at this point and would intermittently to not make ice. Replaced icemaker due to a failed motor and tested unit. Unit is working as designed. Call complete.
Near Elgin, TX 78621
Andy
Job Details: 11/04/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for washer leaving clothes wet and making noise. Checked for error codes and found none. Ran automatic test cycle and found all operations to be normal with no abnormal sound. Ran unit in spin and drain and found unit spins and drains with no abnormal sound. Called tech line and spoke with Adrian (SR# 7729204440) Made aware of stated issues and what was found. Was instructed that unit is operating as designed but to go ahead and calibrate and to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Near Austin, TX 78737
Kevin
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW "Arrived on site and found refrigerator is unplugged, After reconnecting to power observed it for several minutes and start device has tripped four times. Replaced start device and requested that customer monitor it to ensure it is cooling properly. Customer also stated that damper is noisy and request that it be replaced.; ordrng 1 W11164593 (DAMPER KIT)"
Near Killeen, TX 76542
Al
Job Details: 11/04/2020
REFRIGERATOR FRIGIDAIRE LGHB2869LF1 "Arrived on site to install previously ordered part.Disassembled, removed and replaced the defrost thermostat.Checked the defrost heater and heated had continuity.
Near Elgin, TX 78621
Andy
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator right RC door not staying open. Tested and inspected unit and found unit mis leveled. Leveled unit and tested door operations and all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.
Near Killeen, TX 76542
Al
Job Details: 11/04/2020
RANGE WHIRLPOOL AER6303MFS2 Arrived on site and inspected range that wouldn’t heat.Found the harness was severally burned at the cord.The surge took out the control also.
Near Austin, TX 78717
Jimmy J.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Will return if approved through customer service to adjust rear wheels and raise or lower front floor mounts based on current flooring to prevent top rack from sliding out when door is opened. ; saved tckt
Near Austin, TX 78739
Kevin
Job Details: 11/04/2020
OVEN WHIRLPOOL RBS307PVS00 Arrived on site and inspected oven and ran bake cycle to get a temperature baseline. Found oven is averaging about 20° high. Checked calibration and found oven is set plus 20°. Zeroing out oven should correct off temperature.
Near Leander, TX 78641
Paul
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived onsite for a refrigerator to replaced previous diagnosed parts. I replaced the Niagra control and tested the unit. The water and ice functions along with the UI were working as designed.
Near Killeen, TX 76542
Al
Job Details: 11/04/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site and inspected stand-alone freezer frosting issues.Discovered the door and gasket is the issue, causing a gap in the door at the bottom.Photographed the issue and called CS and advised him of the issue.Ordering the door, gasket and nameplate.PSP ITEMS Office to reschedule the customer.; ordrng 1 W10746783 (DOOR FLIP (FREEZER)) and 1 W10856583 (DOOR GASKET -WHITE) and 1 WPW10481434 (NAMEPLATE)"
Near Manor, TX 78653
Scott
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer drain kicking on by self . Ran diagnostics got long fill error code . Called tech line Sr# 7729206440. Tech recommended replacing control . Ran calibration and diagnostics wash.all checked normal . No water leaks detected at time of service. Job complete .
Near Pflugerville, TX 78660
Wesley
Job Details: 11/04/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite and found unit needed temp switch to repair. All else checks good. Advised on repair. Unit is now heating as designed.
Near Austin, TX 78753
Scott
Job Details: 11/04/2020
DISHWASHER AMANA ADB1400AGW1 "Arrived on site for washer not starting . Found tabs on control broken as well as as console and inner door cracked . Outer panel is bent and wrapped . No water leaks detected at time of service. Call to set return ; ordrng 1 W10274908 (door-inner) and 1 W10827956 (console) and 1 W10906422 (elect,control board) and 1 WPW10254545 (gasket) and 1 WPW10274896 (panel)"
Near Austin, TX 78758
Scott
Job Details: 11/04/2020
WASHER WHIRLPOOL MVW6230HW0 Arrived on site . For long fill and water leaking on the floor . ; ordrng 1 W10802689 (hose TUB TO PUMP)
Near Pflugerville, TX 78660
Scott
Job Details: 11/04/2020
COOKTOP JENN-AIR JEC3430HS00
Near Austin, TX 78723
Scott
Job Details: 11/04/2020
RANGE KITCHENAID KSGG700ESS2 "Arrived on site ,replaced power cord . Tested all burners and oven . All checked normal. No gas leaks detected at time of service .job complete"
Near Taylor, TX 76574
Andy
Job Details: 11/04/2020
OVEN GE PB975SP4SS Arrived on site for range issues. Tested and inspected unit and found improper voltage to range (See SD-QuickPic) found L1 to ground 120 volts found L2 to ground 120 volts found L1 to L2 8 volts. Instructed customer on this and that they will need electrician to fix voltage issues.
Near Austin, TX 78739
Kevin
Job Details: 11/04/2020
WASHER WHIRLPOOL n/a "Arrived on site and inspected washer and found very little water flow when hot water valve is running. A new valve assembly will be needed to correct the issue, valve
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/03/2020
UNKNOWN UNKNOWN 0
Near Kyle, TX 78640
Leonardo
Job Details: 11/03/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78730
David
Job Details: 11/03/2020
DISHWASHER KITCHENAID KUDI02FRSS3 "Arrived on site to diagnose dishwasher that was leaking a small amount out of the left corner, and dispenser that won’t close. Found the dispenser latch failing to hold. For the leak the door gasket on the left side is not sealing well, and allowing a small seep. Ordering a door gasket and dispenser to resolve. ; ordrng 1 W11196317 (gasket) and 1 WPW10224430 (dispenser)"
Near Austin, TX 78758
Wesley
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived onsite for unit dispensing crushed ice all the time. Found unit bid lever not engaging in the solenoid properly. Corrected alignment of bin lever. Advised customer on repair, all checks good."
Near Austin, TX 78739
Luis
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for water leaking in the front and back,no lights and cooling issue. Diagnosed a defective led module in freezer section,defective thermostat and clogged drain. Cleared obstruction in drain checked water flow good,replaced led and thermostat unit powering on correctly and led working as designed. Found water leaking from water line connections and shut off valve and fitting. Water line not apart of the unit owner or tenant will need to have the water line replaced,turned off water to refrigerator to prevent further water leaking."
Near Round Rock, TX 78664
David S
Job Details: 11/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to install previous diagnosed part. I gained access to the console and replaced with new. I got the unit connected to the WiFi. I monitored the unit for any unwarranted display changes and I found none. The display is working as designed. Job complete.
Near Georgetown, TX 78633
Tyler
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL MDBH949AWW1 Arrived on site for dishwasher that had murky water in it and would not power on. Upon arrival I found that the unit had 120 V going to the terminal block and was also trying to send 120 V up to the main control but I found that the thermal fuse up protects the main control had burned out due to the main board overheating prior.; ordrng 1 W10258275 (THERMAL FUSE BIMETAL)
Near Lago Vista, TX 78645
Lou
Job Details: 11/03/2020
ICE MACHINE KENMORE 106.895931 "Arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found the unit full of ice. Due to the reservoir being cracked and the water level sensor not functioning, I removed and replaced the reservoir and sensor and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
David S
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived on site to install previous diagnosed part. I gained access to the console and replaced with new. The unit had no access to power so I was unable to test the unit. The console has been replaced with new.
Near Copperas Cove, TX 76522
Al
Job Details: 11/03/2020
WASHER MAYTAG MVWC565FW2 Arrived on site and inspected washer not advancing.Confirmed the complaint and removed and replaced the control.Unit still didn’t respond properly.Re-ordering the main control.Customer to empty the water from the unit before return service appointment.Office to reschedule the customer.; ordrng 1 W13399433 (CONTROL)
Near Harker Heights, TX 76548
Al
Job Details: 11/03/2020
RANGE WHIRLPOOL RS696PXGQ2 Arrived on site and inspected range heating issues.Found the unit was set at 350 and rose to 415.Determined the issues were with the control board relay and the unit part needed
Near Temple, TX 76504
Jonathan
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for a refrigerator that’s not cooling. Inspected unit and work area. Found unit cold in both freezer and refrigerator sections but LED lights not coming on or deli drawer user interface turning on. Poor notes from the last technician, parts were ordered for this unit while in a customers home. However, customer had this unit replaced from Ferguson and thus the ticket was closed out. Ordering parts for continue to repair. Office will need to contact customer about reschedule date due to out of stock parts.; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Killeen, TX 76542
Al
Job Details: 11/03/2020
REFRIGERATOR GE GSH25JFXNBB "Arrived on site and inspected dispenser issues.Discovered the ice maker was working but the water dispenser was not dispensing water.Found there was an ice buildup in the line from the jake connector to the dispenser.The valve was also defective, so I removed and replaced it Installed the heater and found the combined HMI (UI) had several loose parts inside not allowing it to communicate with the unit properly.Ordering the HMI, harness and will return with the previously ordered parts.Office to reschedule the customer ; ordrng 1 WR23X10525 (REFRIGERATOR DISPENSER HARNESS) and 1 WR55X23210 (COMBINED HMI (UI))"
Near Austin, TX 78733
Kevin
Job Details: 11/03/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and inspected washer and found saved error codes F6E3 for failed communication between ACU and control panel. Replaced both and ran test 52 and started a cycle on normal and it is progressing properly. No water leaks detected at time of service, job complete."
Near Austin, TX 78723
Scott
Job Details: 11/03/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site , replaced control and sensor . Ran temp checks . Was 10 degrees low . Recalibrated unit . Reran temps all checked normal . No gas leaks detected at time of service. Job complete ."
Near New Braunfels, TX 78130
Andrew
Job Details: 11/03/2020
DISHWASHER MAYTAG MDBH945AWB Arrived on site to replace control aboard from previous diagnosis. Replaced control board now control panel is not responding. Panel is now receiving voltage as before it was not. Needing control panel to fix issue. ; saved tckt
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to replace freezer evaporator fan motor with thermistor, after replacing, unit tested good."
Near New Braunfels, TX 78132
Noah D
Job Details: 11/03/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to inspect dishwasher for having a scratched panel. Upon inspection found the panel scratched in the front section. Replaced panel. Complete e
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE FFSS2614qs6A "Arrived on site to inspect refrigerator, upon inspection found the fridge compartment hotter than freezer compartment, damper did not work during diagnosis, evaporator fan work correctly, control board worked correctly. Quoted customer for parts and labor of the damper motor. Ordering damper Office to reschedule ; ordrng 1 242303001 (DAMPER )"
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2020
FREEZER WHIRLPOOL WRX735SDHZ02 "Arrived on site to test unit for condensation and light not working in freezer. Customer said they found out the condensation was caused by wife leaving door partially open. Lights still were not working. Removed freezer switch and found a connection not connected. Reconnected connection. Tested unit, unit works good. Job complete."
Near Briarcliff, TX 78669
Brandon
Job Details: 11/03/2020
FREEZER WHIRLPOOL KBFN502ESS02 "Arrived on site for customer complaint of unit leaking, found defrost drain line still had the plug in place from factory, I removed the plug and defrosted ice, unit tested good."
Near Wimberley, TX 78676
Richard
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for the refrigerator evaporator freezing up. Replaced drain pan and harness and used silicone to cover gaps. And refrigerator tested good. Complete.
Near Austin, TX 78726
David
Job Details: 11/03/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 "Arrived on site to diagnose refrigerator not dispensing water. On arrival tested the unit and can hear valve running but no water coming out, with a slight drip. Removed filter and tried again and same result. Checked the reservoir and found ice under the reservoir and around the screws. Reservoir is frozen over. Ordering a new tank and cover to seal the air leaks. When cover is off silicon or permagum can be used to seal and leaks. Office to schedule return visit. ; ordrng 1 242082001 (water tank) and 1 242117301 (cover-water tank)"
Near Canyon Lake, TX 78133
Richard
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added 5.50oz of freon and pressures held and are good. Refrigerator started to cool. Complete.
Near Austin, TX 78733
Kevin
Job Details: 11/03/2020
DRYER MAYTAG MED6230HW0 "Arrived on site and inspected dryer and found no power showing on display, checked incoming power and found L1 only has 8 V showing, L2 power is correct. Recommended to homeowner that an electrician be contacted to correct incoming power. Job complete"
Near Round Rock, TX 78665
David S
Job Details: 11/03/2020
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for stove top burner not igniting. I inspected the unit and work area. I found the front right burner not igniting properly. I tried to clean the burner head and burner cap, but it still wouldn’t lite properly. I am ordering the burner head WPW10515455. ordrng 1 WPW10515455 (burnr-head)"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2020
WASHER GE GUD24ESSJ0WW "Arrived on site to inspect washer and install lid lock, replaced lid lock and cleared error codes. All functions returned. Complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge and install icemaker, upon inspection found the icemaker with E5 error code. Replaced icemaker per last diagnosis. Complete"
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KSSC48QVS06 "Arrived on site to replace auger motor, customer stated unit has been working fine since last repair and wants to hold off on further repair at this time.
Near Robinson, TX 76706
Jonathan
Job Details: 11/03/2020
WASHER MAYTAG MVWB880BW0 Arrived on site for a washing machine flashing an F 51 code. Inspected unit and work area. Confirmed customers complaint of the code and service diagnostics. Customer explained that they had a sensor replaced four months ago but seem to take care of it at the time but the issue has returned. Spun the basket by hand and found the basket spun freely without any noise. Replaced rotor position sensor and tested unit in an auto test. Unit ran as designed. Ran unit through a manual spin speed test to verify sensor speed and proper functionality of the unit. Unit ran as designed for over two minutes without throwing any error codes. Call complete.
Near New Braunfels, TX 78132
Andrew
Job Details: 11/03/2020
WASHER MAYTAG MHW6630HC0 Arrived on site to test unit for wet clothes and washer not stopping. Found water level switch was not responding. Replaced switch. Finally was able to replicate issue. ACU is not sending proper voltage to stator. Needing ACU to correct issue.; ordrng 1 W11322883 (cntrl-elec)
Near Pflugerville, TX 78660
Scott
Job Details: 11/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for center burner not working properly . Found one blue flame . Took cap off burner head and found head covered in grease . Cleaned grease up . Burner is igniting and flaming normal . No water leaks detected at time of service. Job complete .
Near Georgetown, TX 78628
Jonathan
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to install previous diagnosed part. Removed broken door hinge and installed new. Tested door operation. All tested good, no water leaks detected."
Near Austin, TX 78704
Wesley
Job Details: 11/03/2020
ICE MACHINE WHIRLPOOL WUI75X15HZ00 Arrived onsite and found unit moldingAlso found unit recirculation pump not measuring fill. Ordering pump and parts to correct mold. ; ordrng 1 W10512292 (cover) and 1 W10837384 (pan-water) and 1 W11033204 (hose)
Near San Marcos, TX 78666
Andrew
Job Details: 11/03/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Found igniter receiving proper voltage but igniter was not heating.Needing igniter. Office to reschedule. Took pic of closing date. ; ordrng 1 W10918546 (igntr-oven)
Near Temple, TX 76502
Jonathan
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for a refrigerator that has a water dispenser not working properly. Inspected unit and work area. Confirmed customers complaint of refrigerator dispenser making a pulsating water supply. Removed filter and put in a buy passed Capt. unit began to work as designed. Advise the customer her issue is with her filter. She advised that the filter light did come on but Jen gotten a chance to change it out yet. Customer had a filter purchased and on hand. Installed her new filter and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for customer complaint of unit not cooling, found compressor running and limited frost pattern on evaporators, ran compressor for 30 minutes, weak frost pattern. Informed customer that the compressor and dye filter would need to be replaced in order to check for leaks.
Near Austin, TX 78748
Kevin
Job Details: 11/03/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and found wheel and motor has failed
Near Manor, TX 78653
Jimmy J.
Job Details: 11/03/2020
WASHER MAYTAG MHW5100DW0 Arrived on site for Washer will not complete cycle. We get an E1 and L9 error code. The door will not unlock and the clothes are still wet. Placed in diagnostics and F9E0 came up. Removed drain plug and it was filled with trash and misc items. Removed all trash from plug and reinstalled. Ran diagnostics again and cleared error codes. Went through full diagnostics with no errors. Washer working as designed. No leaks detected.
Near Manor, TX 78653
Matthew
Job Details: 11/03/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite to replace previously diagnosed parts recommended by whirlpool tech line. Replaced upper and lower interlock with switch. Tested unit and did not have any changes in functionality. Called tech line and walked through voltage test and recommended changing wiring harness. Also in running diagnostics found error with code reference for start button. Received Gee:40.00.00 rather than Key 01. Will also order panel just in case. SR#7729008412. Office to reschedule ; ordrng 1 W11184553 (panl-cntrl) and 1 W11350916 (WIRE HARNESS- MAIN )
Near Smithville, TX 78957
Andy
Job Details: 11/03/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found all dispenser operated to be normal. Found unit is not making ice due to failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Tyler
Job Details: 11/03/2020
WASHER MAYTAG A512 Arrived on site for washer leaking during use. Upon arrival customer stated that they noticed that the washer was leaking when in a full cycle. Upon further inspection I found the fill line from valve to tub was cracked in one small area. I was able to cut and reattach the broken area of hose and insure leaking had stopped. Unit now functioning as designed call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 11/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HS04 Arrived on site to diagnose a microwave that is not operating. Tested all parts and components and found unit stuck in demo mode. Reset unit to proper operation and found microwave not responsive. Performed hard reset at breaker and also reset unit to factory settings. Microwave is now fully operational and no further repairs are needed.
Near Georgetown, TX 78628
Cliff
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL GS5SHAXSL00 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found compressor failing. Compressor would need to be replaced to complete repairs.
Near Austin, TX 78749
Jacob
Job Details: 11/03/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived onsite for unit not getting cool in the refrigerator, only the bottom section was staying cool. Looked at refrigerator evaporator. Saw that connector for the fan was caroded coming out of the wall cavity. When taking the connector apart, the connector pin from the wall side had one of the pins come out. Called Techline to report issue.
Near Austin, TX 78725
Matthew
Job Details: 11/03/2020
RANGE WHIRLPOOL WEG730H0DS0 Arrived onsite for stuck RF burner. Upon inspection found valve on manifold for RF burner stuck depressed. As soon as gas was restored to unit gas was emitted through the burner even though the knob was in the off position. Will reed to replace manifold. Customer claims to have extended warranty. Advised would need to call in service through warranty for coverage (AIG 198817157). Please advise customer on follow up. Office to reschedule once coverage confirmed. ; saved tckt