Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher not cleaning the dishes. I found the pump motor trying to run but it was locked up. I replaced the the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Perpetuation Dr, Lakeway, TX 78734
Clif L.

Clif L.

WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested all parts and components and found no mechanical failures or abnormal operation with washer at this time. No further repairs are needed. Advised homeowner on expected noise and best operation of machine to prevent out of balance loads. No leaks were found at time of service.

Near Co Rd 402, Marble Falls, TX 78654
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect error codes. Confirmed the complaint and removed and replaced the blower and control.Reassembled the unit and the unit began operating as designed.JOB COMPLETE

Near Katherine Drive, Round Rock, TX 78681
James C.

James C.

WASHER WHIRLPOOL WFW8620HC0 Arrived on site and tested operation. I found no function from ui. Tested voltage and found proper voltage at outlet but no voltage at control. I found the L1 power in at line filter not plugged in and not locked into molex connector. Secured connection in molex and plugged L1 into line filter. Tested operation and found ace has a slow blink indicating a failed component. Ran diagnostics and found the clean washer button is not responding and the ui will turn it self off and on. Installed new ui and tested. I found same issue and unit will not advance through diagnostics. Unit will also need acu to complete repair. ; ordrng 1 W11322880 (CONTROL)

Near Wild Sage Lane, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker leaking and not cycling. Replaced icemaker and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Cardinal Rd, Marble Falls, TX 78654
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WOC54EC0AS04

Near Arezzo Dr, Round Rock, TX 78665
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived to inspect door damage.Customer advised the only damage to he unit was on the name plate.I removed and replaced the name plate.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near Lancaster Gate Cove, Round Rock, TX 78664
James C.

James C.

WASHER LG WM3370HWA Arrived on site and installed new ui. Ran diagnostics and found unit working properly. Customer requested to level unit but all leveling feet have been removed from pedestal and I cannot level the unit. Job complete.

Near Manada Trail, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site and found still no production from icemaker, didn’t find any voltage to icemaker and when attempting to cycle manually motor does not turn. Found black wire with white tracer does not have continuity. Took picture. Will need to bring back new harness.; ordrng 1 W10838084 (harns-wire)"

Near Tecoma Circle, Austin, TX 78735
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for light not working, found switch shorted, removed and replaced switch and tested good."

Near Burberry Lane, Leander, TX 78641
Jonathan  S.

Jonathan S.

RANGE AMANA NED4655EW1 "Arrived on site to install previous diagnosed parts. Removed failed motor and installed new. Tested operation, all tested good."

Near Mallard Ln, Taylor, TX 76574
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site to replace compressor for refrigerator. Upon arrival noted refrigerant lines sitting up against the back cover and frame of refrigerator causing abnormal vibration and noise. Adjusted all lines and leveled unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.

Near Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site and inspected dryer and found all components are operating properly but control board is not sending power to heating element on L 1. Replaced control board and dryer will now heat properly. No lint found in cabinet at time of service, job complete."

Near Winter Cir, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job to replace harness. After replacement test operation. No leaks detected at time of service.

Near Summit Ridge, San Marcos, TX 78666
Paul R.

Paul R.

DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer making a thumping sound when it starts up and stops. I tested the unit and could hear the noise the customer was talking about. I removed the drums and tested the unit and could still hear the noise coming from the vent. I found debris in the periscope vent that had gotten past the filter and it was hitting the top of the vent when the unit was turned on and dropping to the bottom when it was turned off. I removed the debris and tested the unit. The unit sounds good and is working as designed. Call complete.

Near Ranch Rd 620 N, Austin, TX 78734
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven leaking hot air around the bottom of the door. I found the door sealing correctly. The customer didn’t know how the oven cooling fan worked and I explained that it was supposed to vent below the door. Call complete.

Near Hedera Dr., Austin, TX 78717
Jonathan  S.

Jonathan S.

OVEN MAYTAG MGS8800FZ0 "Arrived on site to install previous diagnosed parts. Removed controls and installed new. Tested operation, all tested good."

Near River Bend Rd, Taylor, TX 76574
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Found neutral wire not fully connected at junction box. Rewired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near W State Hwy 29, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for faulty compressor. Installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Springtown Way, San Marcos, TX 78666
Andy  B.

Andy B.

RANGE AMANA AGR5330BAS3 Arrived on site for range oven not sealing properly. Upon arrival customer informed me that oven door keeps separating and will not stay in place inspected unit and found door glass will need to be replaced as well as door seal.ordrng 1 WPW10535776 (GLASS DOOR) and 1 WPW10535793 (GLASS DOOR)

Near Harbor Point Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site and found refrigerator is unplugged, after reconnecting to power observed frost pattern for 1 hour and took picture. Sent pic to CS and LM Refrigerator will need sealed system replaced, and will bring back defrost controller and UI If needed.

Near Estancia Pkwy, Manchaca, TX 78652
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW8540FW1 Arrived on site to repair unit displaying the long drain failure code. Open unit to find a jammed pump impeller. Released impeller and tested unit. Unit now operates properly with no water leaks.

Near Cloud Peak Ln, Round Rock, TX 78681
James C.

James C.

WASHER WHIRLPOOL WET4024HW0 Arrived on site and installed new drain pump. When tested for operation I found the water nozzle is spraying water from the hose. Inspected and found clamp has been missing from hose and will need to be replaced. Cleaned up water that leaked out and left unit unplugged. Office to schedule return service ; ordrng 1 W11174391 (CLAMP)

Near Cypress Creek Road, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and found unit producing properly. Replaced chute and ice container. All checks good. Unit is operating as designed.

Near Front Royal Dr, Austin, TX 78746
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for tub replacement. Found the bend to be mild, and was able to correct with a couple rubber mallet taps, found unit would pump and not pump intermittently. Leaving dishes dirty and soap in unit, relied pump and motor and tested good, no leaks on site. For now closing properly as well."

Near Plano Ln, Leander, TX 78641
Arthur B.

Arthur B.

WASHER ROPER RTW4516FW2 "Arrived onsite for customer complaint of top load washer not starting. Plugged unit in and found lid latch clicking on and off. Removed and replaced latch. Reassembled, cleared error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Jupiter, Temple, TX 76502
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for oven with error code. Tested and inspected unit and found F8-E0 code (Fan speed) found that main control has failed. Removed failed part and replaced. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Winter Wren Way, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER WHIRLPOOL WGT3300SQ1 "Found inner basket had started to fail , inner support has Waller’s out . Causing damage to basket drive ,agitator .Ordering agitator ,basket , drive basket ,spanned nut . Autho .; ordrng 1 2MAN and 1 285785 (clutch) and 1 3352234 (basket) and 1 AUTHO and 1 W10820043 and 1 WP21366 (nut-spaner) and 1 WP3349743 (agitator) and 1 WP389140 (block)"

Near Secure Ln, Austin, TX 78725
Joel G.

Joel G.

DRYER HOTPOINT HTDX100EM8WW

Near Carl Stern Dr, Hutto, TX 78634
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found temps in unit are normal. Fresh food at 37 and freezer at 2 degrees. I found ice has build up on bottom of fresh food section due to air leak at ice maker seals. Evaporator is clear of ice build up and functioning properly. Unit will need new rear adapter kit and ice maker to repair. Ice maker is needed due to the coating beginning to flake on edges. Cleared slab of ice from floor of fresh food section. ; ordrng 1 212643 (sealer-gum) and 1 W11294907 (ICE MAKER ) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)

Near Cypress Mill Cir, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER LG LDF7561ST Arrived on site to test unit for unit not draining. Test u it and found bad drain motor. Will need to order new drain motor EAU62043401 ; ordrng 1 EAU62043401 (DRAIN PUMP )

Near Onion Creek Pkwy, Austin, TX 78747
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KSCS25INBL00 "I am on site for the unit is not cooling. Found the display is reading at 70° for freezer and 70° for the refrigerator. Found the compressor is extremely hot and there is no frost pattern and some brown residue on the evaporator. Found the unit will need a new compressor, evaporator, and access valve. Will need to get authorization and will need three hours to complete the repair. All water connections were dry at the time of service.; ordrng 1 8201675 (compressor) and 1 CNOTE (AUTHO ) and 1 CNOTE (3HRS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WP2188823 (evaporator)"

Near Magnum Trail, Bastrop, TX 78602
Ron J.

Ron J.

RANGE GE JGAS640RM1SS "Arrived onsite for range having a gas smell, performed leak test did find a leak on the rear or inside the oven. Determine the right rear burner electrode was not sparking. All of the other burners were igniting with no issues.

Near Avenue B, Austin, TX 78751
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site to replace all previously ordered parts. Replaced all parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Mesquite Trail, Lexington, TX 78947
Thomas L.

Thomas L.

REFRIGERATOR GE GSH25JSTASS "Arrived on site for no cool condition. The freezer is not self defrosting. The not defrosting is causing air circulation restriction.The customer will need to defrost the unit using towels on the floor and inside the freezer. We will return with a complete defrost System and use what parts are necessary. Water connections are dry.; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10942P (CONTROL)"

Near Tiger Valley Ln, Georgetown, TX 78628
Steve C.

Steve C.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site for the unit has smoke buildup.Tested the unit and found the wire harness checks good and all connections. Found the coating on the porcelain has not been burned off yet and it’s causing that smoke. The unit is working properly and job complete.

Near Kelley Rd E, Bastrop, TX 78602
Tyler B.

Tyler B.

DISHWASHER LG LDF7774BD "Arrived on site for dishwasher not turning on. Removed plate and junction box, found wire nuts melted, removed box and power cord, chopped damaged end off, re-spliced, and connected and tested unit. Now working no leaks on site"

Near Jake Pickle Pass, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSRW25CRSS03 "arrived on site and found icemaker is not cycling, there is no production and fill hose is frozen. Replaced ice maker and it began cycling and filled with water properly. No water leaks from connections at time of service quoted customer for replacement

Near Viridian Way, Austin, TX 78739
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 Arrived on site for the unit is not freezing or cooling properly. Customer advised that the top section of the freezer will get cold but not the bottom. Found the evaporator cover is frosted over. The evaporator fan motor is turning on. Found the unit will need a new control due to not going to defrost. Will also need to order the heater and thermistor. Advise the customer but she will have to defrost the unit the day before.; ordrng 1 WP2323198 (defrost heater)

Near Estate Row, Cedar Creek, TX 78612
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF990FLM02 Arrived on site for the unit drawer will not open. Found the produce drawer left side will not open. Disassembled the shelf assembly and found the drawer went off-track. Reassemble the drawer and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Eight Oaks Dr, Bastrop, TX 78602
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and replaced manifold. Tested unit. All checks good. No heating issue. Unit is operating as designed.

Near Hidden Quail Dr, Austin, TX 78758
Arthur B.

Arthur B.

OVEN JENN-AIR JIS1450DP2 "Arrived onsite for customer complaint of range getting F2E1 error. When arrived, customer had already reset unit and is working as designed. No other issues found."

Near Scott Blvd, Temple, TX 76504
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site for door rubbing on left side at bottom of door . Found unit had shifted again . Readjusted level feet to square up unit . No water leaks detected at time of service . Job complete .

Near Arcadia Cir, Del Valle, TX 78617
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found ice container failed and not allowing ice to pass freely. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Bunbury Court, , TX 78660
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite for unit door opening while washing, found the unit was incorrectly installed, found unit up too highly causing door to contact cabinet trim up top. Removed unit, removed back wheels and re leveled unit, door now closes string and tight, also replaced latch. To be safe. No leaks on site"

Near Juniper Rim Rd, Leander, TX 78641
Steve C.

Steve C.

RANGE JENN-AIR JES9750AAW Arrived on site for the unit has the error code F1-7. Tested the unit and found the key membrane and control are defective.

Near S Shore Rd, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for no cool. Freezer not freezing,diagnosed leak in fresh food evaporator. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip tie, installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under AUTHO S71233; ordrng 1 CNOTE (S71233 2xL), used 1 TJ90SF8404 (ACCESS VALVE) from stock"

Near Milla Cir, Austin, TX 78748
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 I have a unit with a door gasket on the freezer where the magnets don’t meet one of the corners thus the gasket is not sealing and causing frosting. The new gaskets have the same flaw or defect. Will need to order two gaskets directly from the factory not a parts to see if we can get a good one.; ordrng 1 PARTSRESEARCHONGASKET and 2 W10407216 (gasket-fip)s

Near Cooper Lake Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR LG LFX25974SW/05 Arrived on site for moisture in fresh food section. There is heavy condensation in the fresh food section and it appears to be the two gaskets at the freezer vent coming into the fresh food section icebox door. There is icing at those gaskets as well. All water connections are dry.; ordrng 2 ADX73571201 (GASKET)s

Near Longhorn Trail, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not powering on. Found unit getting power but no display. Replaced control board and display board test unit and unit test good job complete.

Near Hibiscus Cove, Austin, TX 78739
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install part ordered by previous tech. Dispenser had already been replaced. Replaced main board eid operation. Monitored unit for a while to make sure all was normal and indeed it is running fine. Verified no water leaks at time of svc call.

Near Park Oak Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to assist customer with moving of the refrigerator. The customer needed me to lift the feet and roll the unit out because the waterline going to the fridge hammers every time the washing machine fills. The customer requested that I leave the feet up so that he can move the unit as he needs to. All water connections were dry.

Near Tyburn Trail, Austin, TX 78717
Arthur B.

Arthur B.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived onsite for customer complaint of dishwasher tripping breaker after 2 minutes. Uninstalled dishwasher and found upon inspection, found a wire wrapped around heater nut. This was touching the harness causing short. Removed wire and reinstalled unit. Tested unit. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."

Near Witter Ln, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived onsite for failed compressor. Removed failed compressor installed new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.

Near San Jose Way, Canyon Lake, TX 78133
Ron J.

Ron J.

RANGE WHIRLPOOL WFC130M0AB0 "Arrived onsite to install previously diagnosed parts, installed all 4 receptacle kits and burners. All 4 burners are working great not now"

Near Roderick Lawson Ln, Austin, TX 78754
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site found small amount of ice build up around dampener not allowing it to open fully . No water leaks detected at time of service . Job complete .

Near Thompkins Dr, Austin, TX 78753
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not washing. Found gearcase damaged will need gearcase replaced. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11239857 (BELT) and 1 WPW10427633 (pulley shield)

Near Oakwood Loop, Wimberley, TX 78676
Joel G.

Joel G.

WASHER WHIRLPOOL WTW4815EW0 Arrived on site to diagnose washer not starting cycle. Found valve shorted and main board not responding. Got AUTHO from office from SC to replace. Replaced board and valve and verified operations. Recalibrated and verified no water leaks at time of svc call. Drain is secure.

Near Engineers Pass, Jarrell, TX 76537
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KRFC704FPS02 Arrived onsite to install new icemaker to french door refrigerator from prior visit’s diagnosis. Removed and replaced faulty icemaker. Reassembled and tested. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Old World Drive, Harker Heights, TX 76548
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site and inspected refrigerator and found icemaker harness is loose, after reattaching icemaker is now operating properly. No water leaks from connections at time of service, job complete"

Near Bluff Springs Rd, Austin, TX 78744
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found top of freezer door on left-hand side is far enough away from the cabinet that light is showing through. Took a picture. Disassembled freezer and replaced brackets and freezer door is now closing properly, took another picture. No water leaks from connections at time of service, job complete."

Near Mistletoe Trail, Manchaca, TX 78652
Ron J.

Ron J.

OVEN WHIRLPOOL KSGG700ESS0 "Arrived onsite to install previously ordered parts, installed fan blower, control board received as not correct. I determined board was not needed. Oven tested good no f8e0"

Near West Ave, Austin, TX 78701
James C.

James C.

WASHER WHIRLPOOL WETLV27HW1 Arrived on site and tested operation. I found the unit has a failed door lock. Installed new and ran calibration and auto diagnostics. Unit tests good. Job complete

Near West State Highway 29, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and installed pump and motor. Unit is now operating as designed.

Near Timberline Dr, Austin, TX 78746
Joel G.

Joel G.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site to install parts I previously ordered. Replaced, pulled deep vacuum and verified no leaks per vacuum test, recharged on high side and verified operation. Replaced ice maker as well. Informed customer it will make a harvest every 3 hours or so and bin will be full in 72 hours if no ice is being used. Verified no water leaks at time of svc call."

Near Briar Park Dr, Georgetown, TX 78626
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher issues. Inspected unit and found spray arm fell off and partially melted. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Little Gull Dr, Austin, TX 78729
Steve C.

Steve C.

OVEN GE JT3500SF4SS "Arrived on site for the is getting the f97 error code. Called ge and they advise to replace the lower fan motor , harness, sensor board and control board. Office will need to research the parts and reschedule customer. Will need to get autho. ; ordrng 1 CNOTE (2HRS) and 1 CNOTE (AUTHO) and 1 RESEARCH (HARNESS) and 1 RESEARCH (SENSOR BOARD) and 1 RESEARCH (CONTROL BOARD)"

Near Willy Rd, Bastrop, TX 78602
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Arrived onsite for the refrigerator that started making fan noise and is not cooling properly. I found the RC evaporator frosted up and the fan causing the noise. I ran service step 128 and found control version 600. The main control needs to be replaced. I also found the old style evaporator cover, ice maker, fill valve, and Orion control. These will also need to be replaced. Ordering W10908391 ICEMAKER, W10918848 CNTRL-ELEC, & W11194380 VALVE. I went over defrost instructions with the customer explaining to turn the unit off and opened up for at least 48 hours before we arrive and had the waiver signed. ordrng 1 W10908391 (ICEMAKER) and 1 W10918848 (CNTRL-ELEC) and 1 W11194380 (VALVE)"

Near Tularosa Pass, Austin, TX 78726
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dead dryer . Found terminal block burned up due to poor installation . Will need terminal block kit . Did inform customer they are responsible for getting power cord ,4 prong dryer . Return set .; ordrng 1 279320 (terminal block)"

Near Arthur Vandenburg Way, , TX 78653
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL MFI2670XEM0 Arrived on site for unit not dispensing water properly. The customer also informed me that the unit is making very small ice cubes. Replaced filter with bypass and pressure was still the same. Tested water pressure out of the wall and it is good. The refrigerator has a weak isolation valve. Will replace the single inlet water valve. All water connections are dry.; ordrng 1 WPW10498990 (valve-inlt)

Near Mirasol Loop, Round Rock, TX 78681
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Tested and inspected unit and found failed motor and sump assembly. removed failed part and replaced with new. Arrived unit and all operations are normal. No water leaks present at time of service.

Near Thrasher Glade Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR KENMORE 106.566665 "arrived on site and inspected refrigerator and found icemaker production is good but ice cubes are larger on one end then the other. Uninstalled icemaker and found water has leaked out the bottom of the ice tray and the only reason it does not continue to leak is that it is frozen.No water leaks from connections at time of service, job complete"

Near Sunset Ridge, Austin, TX 78735
Arthur B.

Arthur B.

REFRIGERATOR LG LFX25991ST/02 "Arrived onsite to install new compressor from prior visit’s diagnosis. Removed compressor and dryer. Installed new compressor using braising methods. Installed dye drier and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 4.76oz of R134a refrigerant on high side. Observed pressures. Found low side @ 2psi,high side @100 psi. Advised customer to wait 24-48hrs for temperatures to settle. Collected remaining due. All water connections were dry at time of service."

Near Southwood Dr, Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 "Arrived to inspect refrigerator not cooling.Confirmed the complaint and removed the evaporator cover in the freezer section.Noticed a massive frost buildup on the cover and all over the evaporator.Used my steamer to defrost the unit.Removed and replaced the control, evaporator motor and thermistor.Powered the unit on and saw a beautiful frost pattern on the evaporator.Reassembled the unit and unit began cooling.All water lines were dry at the time of service.Customer told to wait for 8-10 hours for unit to be at optimal temperatures for groceries.Customer satisfied JOB COMPLETE"

Near Beechtree Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE515S0EB2 Arrived onsite for customer complaint of cooktop portion of freestanding range missing. Confirmed issue. RH side of cooktop sealant is damaged which will cause thermal cracking. Ordering cooktop to complete repair. No other issues found.; ordrng 1 W10245805 (cooktop BLK)

Near Shallow Ford West Rd, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to install previous diagnosed parts. Gained access to fresh food evaporator. Removed remaining ice from evaporator. Removed sensor and installed new. Removed control and installed new. Performed diagnostics mode and ran test 39 and found control reading sensor. All tested good, no water leaks present."

Near E Vienna Dr, Hutto, TX 78634
Al R.

Al R.

WASHER WHIRLPOOL WTW4616FW2 "Arrived to inspect washer tub issues.Confirmed the complaint and noticed the front left suspension rod was off the machine.Disassembled the unit, corrected the issue and unit now works as designed.Noticed the tub ring was damaged when the suspension issue began, so I’m ordering a new tub ring for the unit.; ordrng 1 WPW10531289 (TUB RING)"

Near Kenney Fort Crossing, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job to replace ice bin and auger motor. Test motor and determined motor not issue instead replaced ice maker and ice bin.

Near Bosque Dr, San Marcos, TX 78666
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HB "Arrived on site for microwave not heating. Tested and inspected unit and found failed capacitor, magnetron and diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Swenson Farms Blvd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator not dispensing water. Per diagnostics mode and tested dispenser. Removed water filter and tested. Tested water going to filter head housing and found none. Gained to single inlet valve and tested voltage, found only 70 volts to main solenoid. Will need to replace main control. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10843055 (CONTROL)"

Near Venezia Cir, Georgetown, TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GX5SHTXTS01 Arrived onnsite and found unit operating as designed. Some frosting from freezer door having been left open. Cleared ice. All components check good. Unit is operating as designed.

Near Bluff Park Cir, West Lake Hills, TX 78746
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00

Near Alabaster Caverns Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite for customer complaint of SxS refrigerator making cloudy ice. Dispensed ice and water. Confirmed cloudy substance in water. Removed icemaker and found what looks like plastic. Removed and replaced icemaker,container and housing. Reassembled. No other issues found. All water connections were dry at time of service."

Near Paintbrush Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KECC667BBL02 Arrived on site to test unit for unit giving f1e0 error code. Found error means replace touch panel. Will need to order new touch panel WPW10545371 ; ordrng 1 WPW10545371 (CONTROL ELECTRONIC )

Near Galleria Cir, Austin, TX 78738
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived on site for no heat condition. Remove unit from wall and tested. Found that the new capacitor has failed. Will return with entire high-voltage system.; ordrng 1 W10776767 (transformr) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)

Near Sanibel Ct, Round Rock, TX 78681
Paul R.

Paul R.

DRYER MAYTAG MEDB835DW4 Arrived onsite to hook up the dryer to the utilities. I installed the customers periscope vent and powered the dryer up to test it. The unit is working as designed. Call complete.

Near Steiner Ranch Blvd, Austin, TX 78732
Scott  M.

Scott M.

DRYER WHIRLPOOL WED85HEFW2 Arrived on site for dead dryer . Checked outlet and breaker . Could get dryer on bye twisting cord in plug . Informed customer they will need to get an electrician to look at outlet .no lint build up .job complete.

Near Kirkwynd Dr, Austin, TX 78754
James C.

James C.

REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site and tested operation. I found very little ice production and customer stated the u it is only making about 6 cubes per day. I found frost and ice build up around middle of freezer and on the door as well. Cleared all ice and placed shelves on their properly location and verified proper seal. Temp in freezer is at 5 degrees and unit has a proper frost pattern. Instructed customer of finding and recommended to keep an eye on the unit to verify no more frost build up. Job complete

Near Halbert Dr, Austin, TX 78750
Joel G.

Joel G.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to diagnose washer not filling. Verified good pressure to washer and valve not allowing water flow. Replaced valve, ran diags and verified operations. Verified no water leaks at time of svc call."

Near Prairie Ln, Salado, TX 76571
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7300DW0 Arrived onnsite for replacement of failed valve. Completed replacement. All checks good. Unit is now operating as designed.

Near Valley Spring Rd, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 arrived on site for unit not cooling or making ice. Removed bins and found evap clear. Unit was cooling upon arrival. Went through diagnostics and go not failures and no ice maker failures, was able to harvest, motor test and fill ice maker with no failures, all thermistors tested good. Advised customer I was in able to find the issue, and could not duplicate it. Advised customer to put drinks in unit and keep eye on it. And if temps go over 42* to call back in. If a call back is issues, please send sealed system tech for ss diagnosis. No leaks on site"

Near Paralee Cove, Austin, TX 78717
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher dispenser issues. Inspected and found dispenser door not opening/ closing properly and has failed. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Endless Shore Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL LSR7233DW0 "Arrived on site for unit with a burning smell complaints. Inspected unit and ran unit, was not able to detect anything burning or hot, motor checked good, timer checked good. Did find that water inlet valve is leaking badly. Advised customer and shut off water supplies, told cust to not use till valve replaced.

Near N FM 620, Austin, TX 78726
Ron J.

Ron J.

WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for not completing cycles, performed diagnostics recalled error codes of f7e5 shifter error and f8e1 long fill. Tested valves determined cold water was working with no problem, but hot water faucet at the wall cannot be turned on stripped. I advised this would cause the long fill issues this will also cause cycles to stop. Installed a replacement actuator, calibrated washer all tested great"

Near El Greco Cove, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JED8430ADB Arrived on site to replace switch. Replaced right front switch

Near Radnor Dr, The Hills, TX 78738
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0

Near Chayton Cir, Pflugerville, TX 78660
James C.

James C.

WASHER LG WM3500CW Arrived on site and installed new drawer. Tested operation and found unit working properly. Job complete

Near Sophora Pl, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice machine making thin ice cubes. Performed diagnostics mode and found all thermistor passed. Continued test cycle and monitored operation. Found good frost pattern on evaporator tray. Ran normal cycle and timed ice drop and found within range. Found water level sensor at fault (recirculating pump). Removed pump,and installed new. Tested in diagnostics mode and normal operation. All tested good, no water leaks present. Found unit is still under manufacturer warranty.

Near S Church St, Georgetown, TX 78626
Wesley P.

Wesley P.

OVEN WHIRLPOOL WEE750H0HZ1 Arrived onnsite and replaced control. Unable to connect with techline and found unit symptom of failure corrected with replacement of control. As panel had already been replaced. Unit panel not installed a second time.

Near Steck Ave, Austin, TX 78759
Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of error codes. Check washer ability to drain and it drains properly. Washer was locked in a drain with door locked. Removed top and manually unlocked door. Washer stopped drain motor and started working normal. Previous Technicians have changed control and level switch. Removed back and replaced trap. Test operation.

Near Texas Thistle, New Braunfels, TX 78130
Clif L.

Clif L.

DISHWASHER WHIRLPOOL DU920PFGB3

Near Firestone Pl, Meadowlakes, TX 78654
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS30IXWH6 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good job complete.

Near Darvone Cir, Austin, TX 78745
Kevin B.

Kevin B.

WASHER MAYTAG MVWX655DW2 Arrived on site and found during spin cycle tub is making contact with outer cabinet. Found tub is not centered and after correcting it is no longer hitting outer cabinet. Now water leaks from connections at time of service, job complete"

Near Estancia Pkwy, Austin, TX 78748
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GT4175SPS2 "Arrived on site and tested to find unit bottom turntable continues to run after door is open. Removed unit and tested to find bottom most open door switch failure, replaced door switch 4392027 tested to find unit operating as designed. Job complete"

Near Southwest Pkwy, Austin, TX 78735
Andy  B.

Andy B.

COOKTOP KITCHENAID KECD867XBL02

Near Velarde Cove, Austin, TX 78729
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for range not preheating. Performed diagnostics mode and tested unit. Found unit not getting correct voltage. Found broken wire at terminal block. Inspected terminal block and found burnt connector. Will need to replace terminal block and repair wire harness. Customer will need to have a 4 prong power cord on hand. ; ordrng 1 5304409888 (block)

Near Lone Star Blvd, Hutto, TX 78634
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect customers concerning poor dishwasher performance.Ran diagnostics test mode and unit tested as designed.Customer informed about over suds due to the amount of suds inside unit after diagnostics mode.PODS are contributing to poor performance issues.Unit operating as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Tourmaline Trl, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRB322DMBM00

Near Congress Ave, Austin, TX 78701
Clif L.

Clif L.

RANGE JENN-AIR JDRP548WP03 Arrived on site to diagnose a range that is not broiling properly. Found broiler element wiring not fully inserted to connector on control board causing it not to have contact. Re-wired element properly and tested unit. Found all is functioning properly at this time.

Near Christine Cir, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site to install previous diagnosed part. Removed control panel and installed new. Tested operation, all tested good."

Near Greencreek Way, , TX 78626
Joel G.

Joel G.

WASHER MAYTAG MVWB765FW3 Arrived on site to install parts I previously ordered. Replaced parts and verified operations. Gearcase was also faulty. Verified no water leaks at time of svc call.

Near Westvalley Pl, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE LG LRG3193ST Arrived on site to test unit for oven not working. Test unit and found bad glow ignitor. Test unit and preheated oven to 350 job complete.

Near Davis Ln, Austin, TX 78749
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW93000VU02 Arrived onnsite and found unit symptom free. After explains and reassuring product design.

Near Plum Hollow Overlook, Austin, TX 78746
Joel G.

Joel G.

WASHER WHIRLPOOL GHW9150PW0 "Arrived on site to diagnose basket making noise in spin. Found basket is starting to get loose and will need replaced.

Near Indian Trail, Salado, TX 76571
Ron J.

Ron J.

DISHWASHER FRIGIDAIRE FFID2426TS2 Arrived onsite for dented door and damaged console. I found the dishwasher had additional damage to the tub took pics. Patrick office rep advised they will be scraping this dishwasher no further service needed.

Near Wall St, Austin, TX 78754
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "Arrived on site for refrigerator developing water on top of FC gasket. Performed diagnostics mode and tested mullion heater and inspected for moisture. Found unit operating. Added insulation gasket under FC gasket. Tested for air leaks. All tested good, no water leaks present."

Near Vanner Path, Georgetown, TX 78626
Al R.

Al R.

WASHER MAYTAG MVWC565FW0 "Arrived to inspect customers concerns about the water level during the wash cycle.Ran diagnostics test mode and found No error codes on the unit.All functions were operational.Called Whirlpool Tech line and spoke with Mike at Whirlpool Tech line.SR#7725264928Advised customer of proper load, washing and limitations of the unit.All water lines were dry at the time of service.JOB COMPLETE"

Near Indian Meadow Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for oven not holding temp. Test unit and found unit getting to temp and losing temp as normal operation. Advised customer on normal operation of unit and he will test unit again. Job complete.

Near Ariock Ln, Austin, TX 78739
Steve C.

Steve C.

WASHER AMANA NTW4516FW3 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f8e1 long fill. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Ragtime Ranch Rd, Elgin, TX 78621
Ron J.

Ron J.

WASHER AMANA NTW4516FW2 "Arrived onsite for washer not draining, performed diagnostics entered tested mode confirmed no error code were stored. Filled washer activated the drain pump, or iced unit was was pumping not as quickly as it should removed pump found a small amount of lint and build up on the pump. Replaced pump calibrated washer, everything checked good"

Near E Ben White Blvd, Austin, TX 78741
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for microwave when attempting to use would make rattling noise then shut off. Performed diagnostics and identified failure. Inspected unit and found shipping cover still on unit. Removed covers and tested unit. All tested good.

Near Beebrush Ct, Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KMLS311HSS3 Arrived on site to test unit for air coming from the top. Test unit and found cover was loose tighten cover test unit and unit test good. Unit still having some air come out but it’s normal due to fan being on the side. Job complete.

Near Ariock Ln, Austin, TX 78739
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT920SADH1 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found pump assembly has failed causing unit not to circulate water. Replaced wash pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Contour Dr, Burnet, TX 78611
Robert J.

Robert J.

DISHWASHER GE GDF510PSM0SS Arrived on job for complaints of control not responding. Found door not closing correctly. Adjusted door for proper closing. No leaks detected at time of service.

Near Founders Ridge, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JGC3536GS Arrived on site to test unit for unit not igniting. Test unit and found regulator was installed backwards. Advised builder they will need to flip regulator due to fittings that we don’t carry. Job complete

Near Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived on site to do a preventative check. All functions checked well. All water connections were dry. Vacuumed condenser coils for customer. Customer had a new filter.

Near Paint Creek Lane, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite for customer complaint of dishwasher not starting. Upon inspection, found float bobber stuck in open position. Repositioned bobber and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Mountain Dew Dr, Gatesville, TX 76528
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for oven door glass broken. Customer stated that unit had only come with 1 rack and glass broke after cooking pizza and about 20 minutes after unit was off. Inspected unit, found inner glass broke and liner protected sitting coving liner (see SD-QuickPic) Called tech support and spoke with Rick (SR#7725248423). Rick stated that customer would need to contact customer service for rack and will need to get authorization from trade team. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WPW10535767 (INNER GLASS)"

Near Beebrush Ct, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found thermal fuse an element have failed, replaced both and dryer is not working properly. Recommended to customer that vent to exterior be cleaned there is currently no airflow. Job complete"

Near Stageline Dr, Kyle, TX 78640
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for moisture . Found very high moisture coming thru entire wall . Customer has condonsation building up in wall outlets on counter as well. No operations issues with unit itself . Job complete .

Near Mossygate Trail, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onnsite and found motor failure. Replaced motor unit is now operating as designed.

Near Ethridge Ave, Austin, TX 78703
Scott  M.

Scott M.

FREEZER AMANA AFC2033DRQ Arrived on site for no cool fridge . Customer stated unit went down for couple hours . At time of service all checked normal . All diagnostics checked normal. If it occurs again recommend new jazz control.

Near Alta Verde Dr, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAYM0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the leaking vent gasket and the defective door latch. The unit no longer has any leaks present and the machine shuts down when the door is opened. Call complete.

Near Texas Bluebell Dr, Spicewood, TX 78669
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Will need to order new door W11173813. Office to reschedule ; ordrng 1 W11173813 (DOOR)

Near E 6th St, Austin, TX 78702
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onnsite and found unit on but no cool. Ran test 40 and no frost pattern or cooling. Unable to make checks in back due to construction. Ordering sealed system repair. ; ordrng 1 2HOURS and 1 TJ90SF8404 (VALVE) and 1 W10654592 (COMPRESSOR ) and 1 W11099748 (evaporator) and 1 W11291123 (EVAPORATOR) and 1 WPW10143759 (dryer)

Near Ford St, Austin, TX 78704
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8620HW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Mt Bonnell Dr, Austin, TX 78731
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived onnsite and turned water off at wall with Scott. All checks good. Unit is now operating as designed.

Near Woodmont Ave, Austin, TX 78703
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of water in refrigerator. Found water dripping from fascia heater. In diagnostics I got 12vdc and heater test good.; ordrng 1 WPW10675033 (cntrl-elec)

Near Cosmos Ln, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Arrived on site for fresh food evaporator incased in ice. Removed cover found thermistor not connected to evaporator from manufacture,found small crack on thermistor,installed new thermistor secured thermistor to correct location on suction line with a zip tie and foil tape. Defrosted evaporator installed new fan scroll."

Near Cold Water Ln, Lakeway, TX 78734
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW4 Arrived onsite for customer of top load washer unlevel and wobbling when spinning. Found legs are off balance.Was able to adjust feet. Found washer now level with floor. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Quail Hollow Ln, Woodway, TX 76712
Andy  B.

Andy B.

ICE MACHINE WHIRLPOOL KUIC15NRTS1 Arrived on site for ice maker over filling tested and inspected unit and found ice bin therm failed and not sensing ice level.. Removed failed part and replaced with new. No water leaks present at time of service.

Near Whitethorn Ct, Austin, TX 78746
Arthur B.

Arthur B.

DRYER ELECTROLUX EFDE317TIW1 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found 240v. Removed top. Found control board shorted. Ordering main control and UI. ordrng 1 53044510358 (UI ASSEMBLY) and 1 5304510360 (MAIN CONTROL) and 1 CNOTE (NEEDS AUTHO)

Near Pond Creek Rd, Troy, TX 76579
Joel G.

Joel G.

REFRIGERATOR LG LMX28987ST/03 "Arrived on site to diagnose fridge not cooling properly. Fans are working fine and compressor is on. Found only about 6 inches of frost on evap coil indicating a sealed system issue. Has taps from a previous system repair from another company. Low side at 25 inch vacuum and high side at 150 psi indicating severe restriction. Will need evaporator and drier replaced along with about 3 hours labor to flush system multiple times to make sure restriction is cleared No water leaks detected."

Near Rosalina Loop, Round Rock, TX 78665
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for the unit is not making ice and not cooling properly. Found the fresh food evaporator cover is frosted over. The unit already has the updated evaporator cover and software update. All water connections were dry at the time of service.

Near Fallow Way, Bastrop, TX 78602
James C.

James C.

DISHWASHER KITCHENAID KUDI24SEBL2 Arrived on site and tested operation. I found no response from ui. Verified voltage and found to be good. I found latch strike bent upwards not making contact with latch. Corrected stoke and tested. Unit now working properly and all water connections dry at time of service. Job complete

Near Venture Dr, Leander, TX 78645
Scott  M.

Scott M.

OVEN WHIRLPOOL WFC150M0EB3 "Arrived on site for oven not working . Found voltage not leaving control,. Replaced control ,tested oven. Preheated normally . Job complete."

Near Hogeye Rd, Manor, TX 78653
Wesley P.

Wesley P.

WASHER MAYTAG MHW5500FW1 Arrived onnsite and found water level errors and no valve function. Can hear solenoids trying to engage. ordering valve to repair. All else checks good.; ordrng 1 W10599356 (water inlet valve)

Near W Johanna St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site and replaced evaporator cover and harness recommended by tech line on the previous visit. Added screws to the top tabs and insured evaporator is pushed all the way back. And charge a customer that refrigerator should take 24 to 36 hours to cool down properly. No water leaks from connections at time of service, job complete"

Near Via Principale, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of french door refrigerator not making ice and not cooling. When arrived, only found lights on and compressor not running. Unplugged unit and plugged back in. Found compressor running but getting hot to touch quickly. After 2 mins running, compressor shut off but all lights still on. Found compressor faulty. Unit will need new compressor. Advised customer that sealed system is cover under warranty.ordrng 1 CNOTE (OIL LESS GAUGES) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10841321 (NON UV DRIER) and 1 W11025999 (compressor)"

Near Enclave Ct, Waco, TX 76708
Joel G.

Joel G.

ICE MACHINE KITCHENAID KUIX505EBS1 "Arrived on site to install parts I previously ordered. Replaced ran diags and found poor water pressure to reservoir and also drain pump not coming on. Inspected all components and found heavy water deposits causing components to malfunction. Valve, drain and water filter housing need replaced Verified no water leaks at time of svc call.; ordrng 1 W10897719 (valve) and 1 W11266112 (housing) and 1 WPW10489125 (pump)"

Near La Mesa Ln, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KICU500XBL01 Arrived on site for cooktop no working. Tested voltage to unit and found within range. Removed unit and disassembled. Found 25 amp fuse blown. Removed failed fuse and installed new. Found unit is sharing a ground with neutral (see SD-QuickPic). Called tech support and spoke with Dave. He stated because of DC voltage unit needs to have a true found connection. Spoke with customer on issue and will need to contact electrician to have repaired. Recommend not to use until issue is corrected. (SR# 7724703054).

Near La Mesa Ln, Georgetown, TX 78628
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for the unit will not start. Found the upper switch is pushed back. Remove the control panel to gain access to the top interlock. Readjusted the cam on the interlock and assemble the unit. Tested the unit and the unit is working properly.

Near Rimrock Ct, Lago Vista, TX 78645
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for customer complaint of lights not coming on when RC door are open. Found RH door switch faulty. Removed and replaced door switch. Reassembled. Door light now come on as intended. All water connections were dry at time of service.

Near Spring Field St, Waco, TX 76705
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to replace console, after replacing unit tested good."

Near Arrow Ridge, San Antonio, TX 78258
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the broken left bracket and upon further inspection I found the right rail closure not working properly so I replaced the right bracket also. The freezer door is closing properly and the doors are level and in line with each other. Call complete.

Near Show Barn Cove, Austin, TX 78750
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install parts ordered by previous tech. Accessed evap and found there was still ice build up on it, defrosted and noticed that parts aren’t correct. Found parts ordered are for a different model and won’t connnect to this model. Informed customer I will need to order correct parts, get AUTHO and office will r/s with him. Defrosted completely and informed customer to run unit in the meantime. Defrost waiver was prev signed.; ordrng 1 W10843055AUTHO (cntrl-elec) and 1 W10849460AUTHO (cntrl-elec) and 1 W11033168AUTHO (harns-wire) and 1 WPW10501260AUTHO (cover-evap)"

Near Abigail Way, Pflugerville, TX 78660
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to diagnose an ice machine that is not producing. Found condenser fan motor shorted out. Replaced condenser fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Shorewood Dr, Granite Shoals, TX 78654
Clif L.

Clif L.

OVEN WHIRLPOOL WFE515S0EB2 Arrived on site to replace previously ordered parts. Replaced wiring harness as it included new terminal block. Homeowner provided new power cord for unit. Tested unit after replacing all parts and found all is functioning properly at this time.

Near Primrose Ln, Marble Falls, TX 78654
Paul R.

Paul R.

OVEN JENN-AIR JIS1450DS2 Arrived onsite for the oven with an F9E0 error. Mr stated that when I called to let him know that I was on the way he powered the unit up for the first time since the electrician left and they were getting the F9E0. Mr stated now it was giving a different error code. I found the unit with an F1E1 error. I did a power reset and erased the error codes. I tested the unit and the F1E1 error came back. I replaced the main control and retested the unit. All functions were working properly and the unit worked as designed. Call complete.

Near Fall Creek Rd, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived on site for no cool. Installed a uv drier unit would not hold vacuum,added refrigerant to system to find source of leak,found small hissing noise from evaporator compartment moved cap tube diagnosed leak at cap tube inside wall.

Near E Slaughter Ln, Austin, TX 78747
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for oven giving error F8-E1 low fan speed over speed. Customer stated that when unit heated to 400° unit will get fault code F8-E1. Performed diagnostics mode and verified fault codes. Found F6-E4 mismatch software and F8-E1. Corrected software in diagnostics mode. Preheated both ovens to 425° and monitored. After unit preheated called Whirlpool tech support and spoke with Dustin. He stated to replace main harness (SR#7725245700). Will need to replace wire harness. Removed unit and all harness. Installed new harness and tested unit. All tested good.

Near Liberty Hill, TX 78642
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS0 Arrived onnsite and repaired display issue by replacing control. All checks good. Unit is now operating as designed.

Near E 7th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site for loud noise and cooling issue. Removed deli drawer found fresh food evaporator incased in ice diagnosed faulty thermistor and in wrong location. Defrosted evaporator,replaced thermistor harness,secured thermistor to correct location on suction line using foil tape and a zip tie. Ran diagnostics fan working. Installed cover with 4 screws., used 1 WPW10277799 (HARNESS) from stock"

Near Dunsmere Dr, Austin, TX 78749
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for F6-E8 error code. Tested and inspected unit and found issues with MW Manager, Applicance manager, inverter and magnetron. Removed unit and removed failed parts and replaced with new. Tested unit and found no improvement.ordrng 1 W10603949 (HARNESS ) and 1 W10775068 (HARNESS ) and 1 W10789995 (HARNESS ) and 1 W10874060 (HARNESS ) and 1 W11093254 (UI) and 1 W11157180 (HARNESS )"

Near Lazy River Cove, Austin, TX 78730
Steve C.

Steve C.

DRYER MAYTAG MED5630HW0 Find on site for the unit will not start. Tested the unit and found the control panel knob will not rotate. Replace the control panel and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Micki Terrace, McDade, TX 78650
Ron J.

Ron J.

DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not advancing in timed dry verified via customer directly, customer sets timer to 50 mins timed dry and the timer never advances. Installed replacement timer, dryer tested good. I had dryer running on timed 50 allowed to advance to 40 mins before stopping my the dryer."

Near Croftwood Dr, Austin, TX 78749
Wesley P.

Wesley P.

OVEN KITCHENAID KSGG700ESS1

Near Waller St, Austin, TX 78702
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW1 "Arrived on site and replaced control and console diagnosed on previous visit after replacement washer will complete test 51 and is progressing on s normal cycle properly. No water leaks detected at time of service, job complete."

Near Varrelmann, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB0

Near E Stassney Ln, Austin, TX 78745
Joel G.

Joel G.

DISHWASHER GE DDT575SSF4SS Arrived on site to diagnose dishwasher with panel falling. Found clips that hold panels together are broken and may have damaged other parts. Parts need replaced. Office to get AUTHO and R/S w/ customer. No leaks detected.; ordrng 1 WD01X10633AUTHO (dishwasher attach st) and 1 WD01X10634AUTHO (dishwasher attach st LEFT) and 1 WD01X20126AUTHO (BRACKET) and 1 WD01X20127AUTHO (BRACKET ) and 1 WD12X22540AUTHO (trim door rh) and 1 WD31X20488AUTHO (kit door inner asm)

Near Vilamoura St, Pflugerville, TX 78660
James C.

James C.

WASHER WHIRLPOOL WTW8000DW2 Arrived on site and tested operation. Ran diagnostics and found no faults and unit working properly. Instructed customer on use of unit and proper loads and cycles to select

Near Whippoorwill Trail, Leander, TX 78645
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect LF on washer.Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE

Near Belton, TX
Ron J.

Ron J.

DRYER MAYTAG MEDX655DW1 "Arrived onsite for dryer not operating / not running. Found terminal block L1 melted from a weak connection. Repaired wires with kit and installed new terminal block and screws. Customer had a 3 prong cord, repaired cord for testing purposes only to show customer dryer was running and heating. I uninstalled cord, customer kept cord to take back to Best Buy where the dryer was just purchased"

Near Mt Carrell Dr, Austin, TX 78745
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for unit door falling, found pad had worn out, replaced both pads

Near Wiregrass Way, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for vibration noise . Found condenser vibrating . Used sealer to pad condenser base and readjusted feet to sturdy unit . Nonwater leaks detected at time of service . Job complete .

Near Berkman Dr, Austin, TX 78723
Ron J.

Ron J.

RANGE AMANA AGR5330BAS3 "Arrived onsite for a complaint range is causing the cabinets to peel. Contacted Whirlpool spoke with JK checked cycling temps all are within spec. Confirmed seals were in place, customer advised range is cooking great. JK advise range is working as designed. Jk advised the laminated cabinets used has a coating that must be at the proper heat rating. The builder will need to speak with cabinet manufacturer to ensure proper laminate coating is used

Near River Plantation Dr, Austin, TX 78747
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of no display and not cooling. Pulled control and found burners on board. Replaced control and refrigerator power on and start cooling.

Near Little Creek Cir, Dripping Springs, TX 78620
Tyler B.

Tyler B.

OVEN GE JTP48B0F5BB "Arrived onsite for f2 error, found replays on control board in good order. Found sensor out of range, would need sensor to correct issue. ordrng 1 WB23T10015 (sensor)"

Near Castle Pines Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC4 "Arrived on site for washer not spinning clothes. Inspected unit and found no hookup to water and drain was removed from unit. Connected water and drain line up. Spin basket by hand and found basket moving freely. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load, F0-E3 overload and F8-E6 water hazard. Cleared fault codes. Ran manual test and switch from high spin to agitate. Ran inlet valve function and tested drain. Inspected gear case and stator assembly. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Sunny Slope Dr, Liberty Hill, TX 78642
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not turning on and draining. Found breaker was tripped. Flipped breaker on and tested unit. Upon inspection, found spray arms clogged with food. Cleaned both upper and lower sparyarms. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near N Bermuda St, Lacy Lakeview, TX 76705
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and replaced pad. Unit is now not sticking. All checks good. Advised Mrs. on repair.

Near Shoal Creek Dr W, Austin, TX 78757
James C.

James C.

REFRIGERATOR KENMORE 795.7316561 Arrived on site and tested operation. I found proper pressures from compressor but very little frost pattern. Recovered refrigerant and found high side restriction in capillary tube. Isolated tube and cleared restriction. Charged unit with 5.11oz 134a and tested for proper frost pattern. I found good frost pattern and unit now cooling properly. Job complete

Near Belfalls Dr, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for water leaking. Removed unit from enclosure found water overflowing from drain tube in compressor compartment,removed drain tube found obstruction in tube. Removed obstruction checked water flow through drain tube good,reinstalled tube.

Near Woodside Terrace, Austin, TX 78738
Ron J.

Ron J.

WASHER MAYTAG MVWC425BW1 Arrived onsite for shaking and vibrating. Performed diagnostics found worn suspension rods from normal wear tear. Installed suspension rods washer tested good.

Near Elm Creek Dr, Austin, TX 78744
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator having dent in left RC door. Inspected unit and found door gasket. Performed diagnostics mode and tested both thermistor.Ran compressor and 3 way valve test and monitored. Checked ice maker fault codes, E0 for none found.; ordrng 1 LW10422783 (LEFT RC DOOR/STAINLESS ) and 1 SEENOTE (NEEDS AUTH)

Near Martindale Ave, Liberty Hill, TX 78642
Al R.

Al R.

ICE MACHINE JENN-AIR KUIS18NNXB1 Arrived to inspect damaged grid.Confirmed the complaint and removed and replaced it.Reassembled and unit began operating as designed.All water lines were dry at the time of service.

Near 1st St, Bruceville-Eddy, TX 76630
Paul R.

Paul R.

WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer that clothing gets tangled. Ms stated the unit is not cleaning the clothing well. Ms also stated the washer walks around. I found the moving doughnuts still on the leveling feet and the washer not level. I removed them and leveled the washer. I checked stored error codes and found an F3E2 & F0E4. I found the inlet thermistor had failed. I replaced the fill valve and tested the unit in service test 51. All test passed. I ran a manual high speed spin and the washer worked as designed. I tested the unit in a deep water wash cycle and found the unit not filling with enough water. The control needs to be replaced to complete service. Ordering C-NOTES & W11171748 CNTRL-ELEC.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W11171748 (CNTRL-ELEC)

Near Pedernales Canyon Trail, Spicewood, TX 78669
Al R.

Al R.

DISHWASHER FRIGIDAIRE FFID2426TS2A Arrived to inspect dishwasher not drying properly.Confirmed the complaint and removed and replaced the heater.Reassembled and unit tested as designed.All water lines were dry at the time of service Customer satisfied JOB COMPLETE

Near Belton, TX
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived to install previously ordered part.Removed and replaced the grid.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Private Rd 3496, Lampasas, TX 76550
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GFE29HSDASS Arrived on site to install previous diagnosed part. Removed failed and attempted to install new. Found different wire harness connector and found several other parts are different.and 1 WR78X12898 (door disp foam asm )

Near Quarterhorse Dr, Liberty Hill, TX 78642
Ron J.

Ron J.

DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not drying properly, test ran dryer confirmed dryer was running and heating. Determined vent hose was not correct at the wall. The wall did not have tubing coming out the wall, maintenance at the complex will resolve venting issue at the wall."

Near Monterey Oaks Blvd, Austin, TX 78749
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for for dryer not operating properly. Tested and inspected unit and found issues with fuse and cutoff. Removed failed parts and replaced with new. Tested unit and found unit is operating properly but there is a lack of airflow going outside. Recommend that customer contact apartment management to have vent going outside cleaned. No other repairs are needed at this time.

Near Alameda Trace Cir, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDS02SRSS2 "Arrived onsite for unit not able to switch cycle, found panel had failed, replaced panel and tested good. No leaks on site

Near Tahoe Parke Cir, Austin, TX 78726
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and tested operation. Customer stated that their ice cream had gotten soft and unit was not making ice. They turned the freezer down to -6 degrees and found the water was not completely turned on. I tested temps and found the freezer at -5.6 degrees and the fresh food at 36.7 degrees. Unit is currently making ice and no errors in diagnostics. I turned the freezer temp back up to 0 to allow unit to operate at the temp setting the issue occurred. Instructed customer to keep an eye on it for the next few days to see if the temps rise again. Unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFGD500ESS04 Arrived on site to test calibrate oven. Test unit and found upper oven at 343° at 350° and lower oven at 341° at 350°. Calibrated both ovens and upper oven average temp at 352° when set at 350° and lower oven average temp at 351° when set at 350°

Near Neal St, Austin, TX 78702
Wesley P.

Wesley P.

DRYER MAYTAG MED5500FW0 Arrived onnsite and installed drum.All checks good.

Near Westlake Dr, West Lake Hills, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found evaporator completely frozen solid and unit not cooling. Unplugged unit to allow to thaw and will return with motor and controls. Instructed customer that the drain pan may over fill and is recommended to place towels around unit to catch over flow. Unit is in the garage; ordrng 1 WP2315549 (motor-evap)

Near National Dr, Lago Vista, TX 78645
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 Arrived to inspect washer with damaged wash plate. Confirmed the complaint and ordering wash plate ALL WATER LINES WERE DRY AT THE TIME OF SERVICE NEEDS MORE WORK.; ordrng 1 W10902814 (WASH PLATE )

Near Lauren Lea Dr, Killeen, TX 76549
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for u it not making ice, found motor had failed, replaced ice maker and went through diagnostics and tested good, no leaks on site"

Near Bristol Motor Pass, Austin, TX 78728
Tyler B.

Tyler B.

DRYER MAYTAG MEDB765FW0 "Arrived onsite for unit intermediate starting. And whirling noise, when started, replaced pverlay and was still having issue to start, found blower wheel stripped. And unable to remove, will need to retun with blower housin, motor mount and return with other supplied parts. ; ordrng 1 W10888146 (housing) and 1 WP3406107 (switch-dor) and 1 WPW10242878 (base)"

Near Big Falls Dr, Leander, TX 78641

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