We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2-11
Near Jarrell, TX 76537
Gerry C
Job Details: 03/10/2023
"WF42H5200AW/A2-11 Arrived to inspect vibration and excessive movement. I entered service test mode and found tE1 as the only stored error code. Removal of the rear cover showed the temperature sensor assembly had been damaged by apparent excessive tub movement and wiring had been torn out of it. Further testing revealed the bearings were in failure and would require the rear tub assembly and basket. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78748
Luis
Job Details: 03/10/2023
"Arrived on site. Customer having to power cycle unit and 3 way valve constantly powering on due to main control,ran diagnostics no errors on icemaker ran fill test failed due to frozen fill line,per tech support they advised replacing ui and due to other issues will need a new main contro
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP0
Near Georgetown, TX 78633
David Z
Job Details: 03/10/2023
Arrived on site to install new fan blade to resolve vibrating noises coming from freezer compartment. Replaced fan blade with new and tested unit. Verified noise is gone and unit cooling as normal. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Georgetown, TX 78633
David Z
Job Details: 03/10/2023
Arrived on site to install new deli harness to resolve broken wires and shorted deli control. Removed old harness and replaced with new. Verified all lights and functions returned to normal. Power cycled unit and verified all cooling present.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW3
Near Austin, TX 78723
Joe Z
Job Details: 03/10/2023
Arrived on site for leaking water . Upon arrival inspected hoses and are good. Fill unit with water to test tub and drain pump and both are good. Found the stand pipe is clogged and water overflows onto floor. Recommend that cust clear clogged stand pipe. Job complete
We serviced a
WHIRLPOOL FREEZER
Model KBFS20ECMS00
Near Kingsbury, TX 78638
Andrey
Job Details: 03/10/2023
"Arrived on site to replace previously diagnosed compressor, uv dye drier,access valve and thermistor, replaced parts, vacuumed system down for 15 minutes, system held good vacuum, charged system to 5oz powered unit power on but low side pulling vacuum-20, spoke to office was advised to replace dye drier, replaced drier vacuumed system down charged back up, low side is now stabilized at 0 and frost is developing throughout the evaporator, advised customer to place a bottle of water in freezer and when its solid it will be good to load, job complete"
We serviced a
LG WASHER
Model WT4801CW
Near Austin, TX 78748
Scott
Job Details: 03/10/2023
Arrived on site for grinding noise . Found clutch assembly completely failed . Grinding noise when hand turning drum .
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Spicewood, TX 78669
Scott
Job Details: 03/10/2023
Arrived on site for dryer tripping breaker . Ran voltage and amp draw test at terminal block and power cord . Ran temp checked . All checked normal. After about 5 mins breaker tripped . Breaker is a gfi . Recommended to change breaker to non gfi . No lint build up at time of service. Job complete .
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Manor, TX 78653
Matthew
Job Details: 03/10/2023
"Arrived onsite for oven smelling like gas when in use. Upon arrival inspected unit Checked for leaks while idle and found none. Disassembled and inspected bake burner tube and igniter. Ran bake cycle and tested. Components are functioning and unit is producing nice blue flame. Customer does have humidifier in area, may be causing distortion in flame. Advised customer. Ran unit to 350 degrees and unit is functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Georgetown, TX 78628
Lou
Job Details: 03/10/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised theyve found ice built up on the RC evaporator and have had to defrost the unit a few times. I tested temps in the FC=12 degrees and RC=43 degrees on a setting of 35. I found ice built up on the RC evaporator and cover. Tested the unit in diagnostics and all components passed. Also found the the RC evap drip pan badly warped. I found both RC door gaskets are torn and one of the modules on the ice box housing not working. I advised the customer of the repairs needed for the unit provided a disclaimer, from management regarding this unit, for the customer to read.
We serviced a
WHIRLPOOL DRYER
Model WED9400ST0
Near Georgetown, TX 78626
Lou
Job Details: 03/10/2023
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised the unit was making a noise and then it stopped working. I found power to the unit and when pressing start, I could hear a relay on the control click. I removed the top panel and pulled on the belt and found it loose. I disassembled the unit and found the tension pulley wheel had separated from the arm and caused the belt to come off and the pulley dropped onto the belt switch keeping the unit from operating. I found a large amount of lint built up inside the unit as well. I removed all four rollers and cleaned the axles, installed the new tension pulley, cleaned the lint from the unit (before/after photos) and reassembled the unit and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78737
Kevin
Job Details: 03/10/2023
"Arrived on site and inspected dishwasher and found drain pump is running but check valve is stuck. Removed water with vacuum and cleared check valve and after reassembling it is not working and drained dishwasher twice from a normal load.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Temple, TX 76502
Jonathan M
Job Details: 03/10/2023
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the lower harness and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78750
Paul
Job Details: 03/10/2023
"Arrived onsite for a refrigerator not cooling correctly. The customer stated for the last two weeks the refrigerator has been above 50 but the freezer temp has been good but today the RC temp has dropped. I found the RC at 40 degrees when I arrived. I found the deli UI not working and full of water. I checked the RC evaporator coil and could see the bottom of it with a good frost pattern. It looked like it had just gone thru a defrost. There was no water under the deli pans. I disconnected the harness from the door for now so the control isnt causing issues. The customer had to leave but I explained that they need to do a power reset.
We serviced a
GE RANGE
Model JBS17GV1
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/10/2023
"I was on site for rains, not allowing, proper upper cooktop functionality. Its on the rival confirm complaint, and after further inspection found that the floor receptacles underneath had been repaired and splice previously with the incorrect wire, nuts leading to wires being damaged and cut too short to make safer pairs of new receptacle kids. Also found that multiple burners were not omhing within specs. Found front right inf. Switch only sending 23 volts to burner.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78746
Luis
Job Details: 03/10/2023
"Arrived on site for no ice. Ran diagnostics weak to no water flow,unit passed all other diagnostic test,diagnosed a defective water valve,replaced water valve tested water flow good.
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Manor, TX 78653
Matthew
Job Details: 03/10/2023
Arrived onsite for washer leaking and spring coming off. Upon arrival inspected unit. Found spring displaced. Sealed needed to be mounted and spring secured. Spring is in good shape. Mounted seal and secured spring. Tested unit and no leaks present at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM0
Near Round Rock, TX 78681
Vincent
Job Details: 03/10/2023
Arrived on site to install parts ordered. Installed new adjuster and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Georgetown, TX 78628
David Z
Job Details: 03/10/2023
"Arrived on site to diagnose refrigerator that was nor defrosting in the FC. Customer advised that the unit has never really defrosted. Examined evaporator and defrost assembly and found good continuity in the harness and heater. Replaced the defrost thermistor since it was off by a few degrees. I found the unit falls under service pointer W11642483, for the control. Control was the wrong version with the 2 stickers on it. Replaced with corrected control. Unit should be working as designed. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78756
Luis
Job Details: 03/10/2023
"Arrived on site for cooling issue in fresh food section. Checked temp in fresh food reading 38? with meter,ran diagnostics thermistors passed,ran fan test good air flow,no ice build up on cover,changed defrost setting to basic. After exiting diagnostics heater powered on,found ripped and damaged door gaskets
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Leander, TX 78641
Maurice R
Job Details: 03/10/2023
Arrived onsite for dishwasher not working. On inspection found that the unit was not spraying water. Installed new pump assembly and rested the unit . Unit operating as designed and no water leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lampasas, TX 76550
Tyler
Job Details: 03/10/2023
"Arrived on site for refrigerator not turning on/making thumping noise. Upon arrival found unit unplugged. Checked thermistor values and found P5 (3.1k, 3.2k), p8 (3.3k, 3.1k). Restored power to unit and found unit dropping temps. Couldnt replicate failure and called techline and spoke with Brandon sr#7735921671. Was instructed by techline at this time unit would need to replicate failure in order to determine exact cause of communication failure within unit. Was instructed to leave deli drawer ui unplugged (found no corrosion or broken wires) to try and possibly isolate failure per techlines request.
We serviced a
WHIRLPOOL DRYER
Model WED9470WW2
Near Austin, TX 78704
Matthew
Job Details: 03/10/2023
Arrived onsite for dryer latch issues and stopping mid cycle. Upon arrival inspected unit. Found door latch very loose. Tested cycle and within a minute of the unit operating the door would open and the cycle would stop. Replaced latch assembly. Tested unit and unit is functioning properly. Job complete.
We serviced a
MAYTAG DRYER
Model MED8630HC1
Near Austin, TX 78731
Paul
Job Details: 03/10/2023
Arrived onsite for a dryer not heating but it is tumbling. I found the element open and the chassis full of lint. I replaced the element and vacuumed the lint from the chassis. I advised the customer to het their house vent cleaned and explained this is the reason for all the lint in the machine. I tested the dryer and all is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near San Marcos, TX 78666
Leonardo
Job Details: 03/09/2023
Arrived on site to test unit for ui cracked and butting not responding. Test unit and found cracked console. Removed console and console broke some more. Replaced console under 5 year warranty . Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78702
Kimo
Job Details: 03/09/2023
"Arrived onsite for a refrigerator that is freezing in the rc and the fc not cooling. Upon inspection I found that the frost pattern on both evaps good and the heating element tested good, but the thermistor in the rc was corroded which can cause defrost issues To replace the thermistor Customer agreed and I installed the new thermistor and found unit operating as designed
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near San Marcos, TX 78666
Leonardo
Job Details: 03/09/2023
Arrived on site to test unit for damaged vent. Found cavity damaged called Techline. Customer will need to call customer care. SR#7735910565
We serviced a
GE OVEN
Model JT5500SF3SS
Near Spicewood, TX 78669
Kevin
Job Details: 03/09/2023
"Arrived on site and found No power showing on display. Control is not responsive. Recommended replacing control board per SW, after replacement ovens are working properly took one picture of them heating correctly,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Spicewood, TX 78669
Kevin
Job Details: 03/09/2023
"Arrived on site and found customers experiencing dishwasher not working at times, ran a diagnostic cycle and at this moment everything is working properly. control board is likely failing
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRC36FTS08
Near The Hills, TX 78738
Kevin
Job Details: 03/09/2023
"Arrived on site, no prescreened parts, found inverter is getting power but compressor and condenser fan are not running. Replaced inverterwith truck stock inverter. Customer will monitor refrigerator for cooling
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Cliff
Job Details: 03/09/2023
Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model wdf520padm9
Near Austin, TX 78754
Cliff
Job Details: 03/09/2023
Arrived on site to replace previously ordered parts for dishwasher. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W
Near Georgetown, TX 78626
Gerry C
Job Details: 03/09/2023
"DVE50R5200W Arrived to inspect no operation. The unit had experienced an internal fire that self extinguished and I found no burnt wiring or failed thermal devices. L1 was verified to the motor, but it would not operate. The motor tested within the Mohm range, which was far too high and denoted failed windings within the stator. I The unit operated as designed and heated and cycled as expected. Lint removed from chassis.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78731
Paul
Job Details: 03/09/2023
Arrived onsite for a refrigerator not cooling well in either compartment. I found the FC at 25 degrees and the RC at 63 degrees. I tested the compartment thermistors from the control an they all registered the same. I tested the defrost thermistors from the control and they tested good. I tested the fans and found them working. I found the compressor warmer than normal. I could hear refrigerant pumping thru the capillary tubes when running test 40 and the compressor was ramping up. I checked minimum and maximum temps for the last 6 hours and the FC showed 72 and -18 degrees and the RC showed 72 and 32 degrees. The customer stated the temps had been the same all day. I explained to the customer that there could possibly be a compressor issue but there were definitely some control issues because of the readings I was getting. I did a power reset and explained to the customer to monitor and let us know if it corrects the issue and to let us know if it doesnt.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Georgetown, TX 78628
Gerry C
Job Details: 03/09/2023
"FFFU20F2VW0 Arrived to inspect noise. The evaporator had ice that had built up into the fan, causing the noise. Upon further inspection I found the chassis severely warped in both sides and this allowed the door gasket to fall into and away from the outer wrapper, causing air leakage into the chassis and subsequent icing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78703
Luis
Job Details: 03/09/2023
"Arrived on site. Checked fresh food temperature reading 38? advised customer on getting a thermometer for fresh food section so she can know her temperature at all times,replaced water filter flushed out filter reset filter.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Austin, TX 78731
Paul
Job Details: 03/09/2023
Arrived onsite for a dishwasher that the door will not close and the right side is higher than the left side. I found the door hinge had come off the pivot and when the customer was trying to put it back the keeper on the hinge bent in the wrong direction not allowing the door to mount on the pivot. I fixed the keeper and mounted the door correctly. The unit works as designed. I
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78749
Scott
Job Details: 03/09/2023
"Arrived on site for dryer tumbling but not drying . Customer also mentioned its tripping breaker .. Breaker are tripping even when dryer is not plugged in . Checked terminal block ,element ,fuses . All checked normal. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS0
Near Elgin, TX 78621
Joe Z
Job Details: 03/09/2023
Arrived on site to install previous diagnose part. Replaced control and test unit by preheating to 350. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNB00
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=0 degrees and the RC 58 degrees. I found no airflow coming through the diffuser. Removed he diffuser and found ice blocking the airway. I removed the FC evap cover and found a good frost pattern; ice on the bottom of the FC section and the return airflow completely blocked with ice. I checked amp draw at the compressor and got 1.49amps. I also found the evaporator drain tube clogged with debris and ice formed at the top of the FC door. Based off my findings, it appears the customer may have accidentally left one the doors open or something inside the unit kept the doors from closing properly. I recommended the customer unplugged the unit and allow it to defrost for 24-48 hours and then plug it back in and the unit should operate properly. I had my customer sign a waiver of damages from defrosting the refrigerator and recommended they place towels around the unit to catch any water that may leak out. Using my steamer, I removed the ice from the evap drip pan and drain and cleared the drain tube at the back of the unit. Unit was left unplugged and no water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFLA
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the UI failing and the left RC door gasket being badly torn, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model MED6630HW0
Near Killeen, TX 76543
David Z
Job Details: 03/09/2023
"Arrived on site to diagnose dryer that is not starting. Tested unit and found relay clicking, but motor doesn't engage. Checked voltages and found good voltage. Tested thermal fuse and fuse was open. Replaced thermal fuse and ran unit. Verified all working as designed. Customer advised to have vents cleaned, likely cause of failure.. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGMWQ03
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the tenant advised the unit is cooling intermittently. I tested temps in the RC section and found it to be 39 degree and the FC section was 2 degrees. I found the freezer (FC) to be packed too tight with food items not allowing for sufficient airflow (photo). I removed the items and removed the evap cover to inspect the evaporator and it had a good frost pattern. While inspecting it, the unit was going into defrost mode. I inspected the air vents from the FC to the RC and they were clear and allowing good airflow. I placed the items back into the freezer (photo) and advised the tenant to not block the airflow at the back of the shelf and to keep that gap open to prevent the issue from happening later on. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to inspect wall oven not reaching preheat temps. Upon further inspection, I tested the bake and broil elements and the thermostat and found the bake element open. The broil element and thermostat were good. I removed and replaced the bake element and tested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to inspect refrigerator not making ice. Upon further inspection, I tested temps in the RC=37 degrees and FC= 5 degrees. Removed the ice bin and found it full. I inspected all of the door gaskets and the ice chute gasket and all were good and in proper position. I checked temp settings and placed in diagnostics and tested thermistors and all were good. While making recommendations for use and care, I heard the ice maker harvest and fill. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
KENMORE DRYER
Model 110.6071299
Near Jarrell, TX 76537
David Z
Job Details: 03/09/2023
"Arrived on site to diagnose dryer that is not running. On arrival customer advised me the unit pops the breaker every time it's even plugged in. Removed the power cable and tested voltage at end of power cable. Verified proper voltages and polarities. Isolated L1 and tested, breaker still trips. Tried with L2 and breaker trips. Isolated all loads off the timer and breaker still trips. This indicates a failure of the wiring harness, since breaker is still tripping even with everything isolated.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS05
Near Round Rock, TX 78681
Vincent
Job Details: 03/09/2023
Arrived on site for refrigerator. Inspected unit and work area. Customers complaint was not able to replace the filter. Customer provided the filter and I replaced it. I replaced the filter and flushed out the system for about 2 min. Unit is operating as designed. No leaks where observed during service. Job completed.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2732GRQ
Near Cedar Park, TX 78613
Vincent
Job Details: 03/09/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit not cooling. Gained access to compressor and found that compressor had lost refrigerant.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Vincent
Job Details: 03/09/2023
"arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher not spraying water. Entered diagnostics and retrieved error codes 4-3 & 7-1. Tested unit and wash motor was dead.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Killeen, TX 76549
David Z
Job Details: 03/09/2023
"Arrived on site to diagnose washer that is banging around when spinning and leaving clothes soaked. Examined unit and found its wobbling left and right due to being unlevel. I also found the teeth on the hub are rounded off, so the basket is wobbling on the gearcase shaft. Replaced hub and leveled unit. Performed calibration. Tested and verified proper operation. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Copperas Cove, TX 76522
David Z
Job Details: 03/09/2023
Arrived on site to diagnose washer that was not advancing past sensing. Tested unit and found error codes for long drain and long fill. Tested drain and found drain good. I tested the fill and found hot water was shut off. I turned on the hot valve. Ran unit and confirmed unit passes diagnostic cycle and is working as designed. Repair completed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Copperas Cove, TX 76522
David Z
Job Details: 03/09/2023
Arrived on site to diagnose range with issues with gasket. On arrival customer showed me where gasket wasn't clipped into the frame. I was able to get the 2 affected clips back into tue proper holes. Tugged in gasket to make sure it wouldn't pop out. Unit working as designed. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Leonardo
Job Details: 03/09/2023
Arrived on site to test unit for unit not washing correctly. Test unit and found unit working as designed. Unit dirty with grease making dishes not clean correctly. Advised customer not to put any grease or oil in the unit. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78132
Leonardo
Job Details: 03/09/2023
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Fort Hood, TX 76544
Tyler
Job Details: 03/09/2023
Arrived on site for dryer needing previously diagnosed holders and front panel. Upon arrival reconfirmed issue and installed both parts. Found dryer door fully sealing as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78723
Kimo
Job Details: 03/09/2023
Arrived on site for a DW that is not running its wash cycle. Upon inspection I found that the sump&motor had failed. I replace it and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78724
Kimo
Job Details: 03/09/2023
Arrived onsite for a refrigerator that will not dispensing ice. Upon inspection I found that p3-8 pin was de-pined from the connector and could not be put back in place. I replace the main harness and tested unit and found found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Austin, TX 78724
Kimo
Job Details: 03/09/2023
Arrived onsite for a refrigerator that has a refrigerator door gasket that is falling off. Upon arrival I found that the door gasket as falling of and not sealing tried reinstalling the old gasket but it didnt stay. I installed the new gasket and got the unit to seal properly job comes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Harker Heights, TX 76548
Tyler
Job Details: 03/09/2023
Arrived on site for refrigerator not making ice properly. Upon arrival confirmed issue and tested ice maker. Found low water flow during fill portion of cycle. Found valve failing and replaced it. Found water flow issue fixed with no leaks and ice maker filling as designed. Informed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Temple, TX 76502
Tyler
Job Details: 03/09/2023
Arrived on site for microwave not turning on. Upon arrival confirmed issue and found 20 amp fuse failed. Found all other hardware in unit working within manufacturing specs. Replaced noise filter asm and reassembled and tested unit. Found microwave heating/working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Temple, TX 76502
Tyler
Job Details: 03/09/2023
Arrived on site for refr not cooling. Upon arrival confirmed issue and found large defrost issue in fc. After removing all ice from evap coil I found defrost heater harness had come loose from molex connector. Tightened down wire and found unit could defrost as designed. Informed customer to give unit 24 hrs to stabilize temps in unit. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Temple, TX 76501
Tyler
Job Details: 03/09/2023
Arrived on site for dishwasher not turning on. Upon arrival confirmed issue but found u8 unresponsive and not working. Found ui had corroded around circuits. Replaced ui and reassembled and tested unit. Found dishwasher working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Rogers, TX 76569
Tyler
Job Details: 03/09/2023
Arrived on site for washer not turning on. Upon arrival confirmed issue and found stable 120 v to unit. Found drain motor at 19.8 ohms. Found ACU not supply power to ui control. Replaced ACU and reassembled and tested unit found washer working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Little River-Academy, TX 76554
Tyler
Job Details: 03/09/2023
"Arrived on site for refrigerator needing previously diagnosed controls, evap fan and dampener. Upon arrival reconfirmed issue and installed required parts. Informed customer to give it 24 hrs to stabilize temps and 48 hrs to fill ice bucket. No leaks present call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Pflugerville, TX 78660
Cliff
Job Details: 03/09/2023
Arrived on site to diagnose a refrigerator that keeps freezing fc door shut. Found door rails faulty and replaced them. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78753
Cliff
Job Details: 03/09/2023
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78753
Cliff
Job Details: 03/09/2023
Arrived on site to diagnose a washer that is making popping noise when agitating. Found wash plate slipping when under load and replaced washplate. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Maurice R
Job Details: 03/09/2023
Arrived on site to swap out dishwasher tub. Removed all components off old tub and reinstalled them on the new tub. Tested unit in diagnostics mode. No leaks detected during testing or service.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Buchanan Dam, TX 78609
Maurice R
Job Details: 03/09/2023
Arrived onsite for washer leaking. On inspection the customer doesnt have a water heater in the outdoor wash room. The water is coming out of the hot inlet valve even with cold only selected. Customer had a plug that I installed on the hot water hose to stop the water form coming out when the washer is in use. No more water leaks detected during inspection.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Burnet, TX 78611
Maurice R
Job Details: 03/09/2023
Arrived onsite for washer not finishing a cycle. Ran unit in diagnostics mode and when it got to the agitation cycle there was just a humming noise. Gain access to the bottom of the unit and found that the capacitor was OL. Replaced the capacitor with one form my truck and retested the unit. It is operating as designed and no water leaks detected during service.F7E1 F7E6
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78626
Gerry C
Job Details: 03/09/2023
"WDF520PADM9 Arrived to inspect detergent not being dissolved. Service test mode showed a 3-3 error stored in memory. I found the unit had never had the water turned in, as the customer explained that the unit would not wash or dissolve the detergent since the time of move-in. I corrected the water supply issue and tested the unit. All functions were preset within service test mode and no leaks were observed during service."
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near New Braunfels, TX 78132
Andrew
Job Details: 03/09/2023
"Arrived on site and verified unit needs rebuilt. Replaced gearcase, slider, clutch, rotor, stator, latch, valve and control. Calibrated unit and completed diagnostics with no issues. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78626
Gerry C
Job Details: 03/09/2023
"WDT730PAHZ0 Arrived to inspect handle issue. I found the handle grub screws had backed out and required tightening. After the repair, the issue was resolved. No leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Dripping Springs, TX 78620
Luis
Job Details: 03/09/2023
"Arrived on site for weak water flow. Tested dispenser weak flow,removed filter good flow,replaced filter head housing tested with no filter good tested with filter low flow customer will need to replace filter from manufacture"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Dripping Springs, TX 78620
Luis
Job Details: 03/09/2023
"Arrived on site for door seal issues. Found gap on right corner of gasket to cabinet,remolded door gasket checked door seal good."
We serviced a
WHIRLPOOL FREEZER
Model KRSC703HPS01
Near Lakeway, TX 78738
Luis
Job Details: 03/09/2023
"Arrived on site. Whirlpool sent door to customer,found defective freezer door,replaced freezer door checked door operation and seal good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78749
Scott
Job Details: 03/09/2023
"Arrive on site for dishwasher not draining . Found check valve flap had broken off and clogging drain hose . Replaced drain hose . Ran diagnostics all checked normal. Dishwasher is draining now . No water leaks , job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78747
Scott
Job Details: 03/09/2023
"Fridge in apt 824Arrived on site ,replaced fresh food door . Door is sealing properly . No water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Austin, TX 78753
Joe Z
Job Details: 03/09/2023
"Arrived on site to install previous ordered parts. Unit only needed hinges that had failed. Replaced left hinge WP8066057, and right hinge WP806656. Unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78757
Joe Z
Job Details: 03/09/2023
Arrived on site for not cooling. Upon arrival inspected unit and found the evaporator covered in ice. Ran diagnostics and heater is operating correctly . Found Service Pointer for control with 2 stickers that have incorrect defrost time issues. Replaced control per service pointer. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Austin, TX 78752
Joe Z
Job Details: 03/09/2023
"Arrived on site for Temperature is off by more than 35 degrees. Upon arrival. Preheated oven to 350. Controlreads 135 and thermocouple reads 350 and climbing.. found that the control is not reading temperature correctly. Replaced control W11393093 and sensor W10833885. Test unit by preheating to 350. Unit preheated then began heating cycle.cycled down to323 and then up to 377, averaging 350. Unit is operating as designed. No gas leak present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near McDade, TX 78650
Joe Z
Job Details: 03/09/2023
"Arrived onsite for Not Getting Hot Water. Upon arrival ran diagnostics and there are no saved error codes. Ran manual test and cold valve operates correctly, but hot valve is not. Need to replace valve. Replaced valveW11038689. Test unit and unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Del Valle, TX 78617
Joe Z
Job Details: 03/09/2023
Test capacitor and is good. Inspected actuator and found has failed. Replaced actuator W11481722 and test unit on automatic test cycle. Unit operating correctly. Test unit by operating a normal cycle several times and unit is operating correctly. Error code was cleared and no longer shows up after testing. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Austin, TX 78747
Joe Z
Job Details: 03/09/2023
"Arrived on site for Not Starting or Not Operating . Upon arrival inspected unit . Unit will not power on. Test polarity and is good. Power cycled unit and unit now respond. Ran diagnostics and there are no saved error codes. Ran HMI test and passed. Ran automatic test and unit operates correctly. Started a normal, heavy duty cycle with blankets and unit began operations correctly. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Georgetown, TX 78628
Lou
Job Details: 03/09/2023
"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F7E6. Cleared the code and continued with testing. I found the unit would not spin but it did agitate. Following the tech sheet, I tested the actuator and main control and found both parts defective. I removed and replaced the main control and actuator and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS20
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the oven blower failure, I removed and replaced the blower and main control and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Lou
Job Details: 03/09/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace the magnetron, inverter board and oven blower due to a rattling noise the unit has been making. I tested the microwave and heard the noise and once I had the unit pulled out and the top panels removed, I retested and found the microwave fan housing loose and making the vibration noise. I found 3 screws; one holding the fan housing in place, was loose and the metal panel around it was stripped causing the screw to work its led loose during unit vibration. I replaced the 3 screws with larger sheet metal screws and retested the unit and the noise stopped. I reassembled the unit and retested and it is operating as designed. Once I had the unit placed back in the cabinets, I retested and it continues to operate as designed. Demonstrated for the customer as well. No parts needed to be replaced. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Killeen, TX 76542
David Z
Job Details: 03/09/2023
"Arrived on site to diagnose refrigerator not making ice. On arrival found unit had actually made some ice since last visit. Checked seals and door gaskets and found all good. Cleared up airflow channels in both compartments and advised if they get cold pockets it may not harvest ice. Cycled icemaker and found it working properly. Did see an air leak from the ice door, so I replaced the ice door. Unit working as designed at this time. Customer also advised to monitor compartment temps and follow up if temps rise. Repair completed."
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Harker Heights, TX 76548
David Z
Job Details: 03/09/2023
"Arrived on site to install new control board to resolve unit making end cycle noise. Replaced control and retested. Verified I heard a noticeable electronic beep when cycle was done. Customer was with me when the timer went off and is not able to hear sounds in that range, but unit is working as designed. Repair completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78732
Paul
Job Details: 03/09/2023
Arrived onsite for a dishwasher with a broken bracket causing the unit to be loose and the door handle is loose. I found the right hand bracket had broken and the door handle was loose. I had a bracket in my truck stock and installed it in the right side securing the machine. I tightened the door handle. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, TX 78641
Paul
Job Details: 03/09/2023
Arrived onsite for a wall oven that still will not heat. I found the lower oven TOD open causing the issue. I replaced the TOD and tested the oven. The fans are working as designed and the oven is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near New Braunfels, TX 78130
Andrey
Job Details: 03/09/2023
"Arrived on site to test unit for frost buildup, tested unit found FC gasket on the right side is not sealing properly due to failed slides, defrosted FC and replaced slides, door is now sealing properly, stated to customer that FC door must always opened from the center door handle, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kyle, TX 78640
Andrey
Job Details: 03/09/2023
"Arrived on site to replace previously diagnosed strike, replaced strike and tested, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Marcos, TX 78666
Andrey
Job Details: 03/09/2023
"Arrived on site to replace previously diagnosed belt and pulley, replaced parts and tested, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Marcos, TX 78666
Andrey
Job Details: 03/09/2023
"Arrived on site to replace previously diagnosed ice container harness and heater, replaced container and harness, heater tested good and did not need to be replaced, replaced control and precautionary, powered unit on, evaporator developed a good frost pattern, heater is engaging, no leaks detected job complete"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near New Braunfels, TX 78132
Andrey
Job Details: 03/09/2023
"Arrived on site to test unit for excessive shaking, customer stated that the tub inside is moving around like something is broken, customer switched over from a 15 year old washer and was not aware of the new designs and functions, explained to customer how to properly operate the washer, ran full diagnostics cycle, all washer components are running properly,no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Round Rock, TX 78681
Vincent
Job Details: 03/09/2023
Arrived on site to install parts ordered by previous tech. Tested and unit is now operating as designed. No leaks observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Austin, TX 78717
Vincent
Job Details: 03/09/2023
"Arrived on site for washer, inspected unit and work area. Customer complaint was noises during wash. Tested unit with towels that CX left behind and found no noises from normal operation. Unit is operating as designed. I let the front office know about my findings. No leaks were observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78717
Vincent
Job Details: 03/09/2023
Arrived on site for refrigerator. Inspected unit and work area. Customers complaint was H2O light on. Instructed the customer on how to replace filter and reset the light. Unit is operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78745
Matthew
Job Details: 03/09/2023
Arrived onsite for washer not rinsing. Upon arrival inspected unit. While testing and talking to customer found that customer meant unit was not spinning clothes out properly. Ran diagnostics and found stored error for off balance. Saw that unit was not leveled. Leveled unit and tested. All components passed auto test and regular spin test. Also found customer was using excessive detergent. Also found debris underneath washer making contact with shield not allowing unit to sit properly. Removed debris. Unit is now functioning as designed. Customer will monitor. Job complete