Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

James C.

James C.

WINE COOLER KITCHENAID KUWL204ESB00 Arrived on site and installed new display shelf and main control. Tested operation and found unit working properly. Job complete

Near Meadows End, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR LG LFXS29766S/01 Arrived on site for no cool. Pierced low side pressure found pressure reading +30 psi diagnosed failed compressor. Unit is around 4 years old customer is going to contact LG for compressor replacement.

Near Kleberg Trail, Austin, TX 78747
Chase S.

Chase S.

COOKTOP JENN-AIR JGCP436WP02 Arrived on site customer customers complaint was that the igniter would always take and when you turn it to the real low position that the burner would go out call tech-support they said replace all three parts need to order one of them; ordrng 1 W10854967 (igntr-surf)

Near Stone Canyon Dr, McGregor, TX 76657
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 "Arrived on site for dryer door not staying opened. Inspected unit and work area. Found door not able to open more than 90° angle, due to closet door in the way. Switch door to open towards washer to allow door to open all the way. Tested door and drying operations. All tested good."

Near Williams Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site and inspected refrigerator and found icemaker harness is not connected to power. After resetting icemaker began cycling and filled with water. No further repair is required at this time, no water leaks from connections at time of service, job complete"

Near Bismark St, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice, found no power to icemaker. Checked harness found power lead not fully inserted to harness. Repaired power lead,reinstalled harness icemaker ran through a cycle and filled with water"

Near S L Davis Ave, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for for no ice. Ran icemaker through a cycle ice dumped from icemaker ran fill test passed. Checked software per tech support found old software found small amount of frost on evaporator cover. Ordering updated main control and evaporator cover. Repair will be covered under S27311; ordrng 1 CNOTE (LM ONLY) and 1 W10889360 (COVER) and 1 W11333076 (CONTROL)

Near Mesa Dr, Austin, TX 78731
Al R.

Al R.

OVEN WHIRLPOOL WFG515S0ES1 Arrived to inspect damaged range door.Confirmed the complaint and removed and replaced the part.Reassembled and unit tested as designed.Customer satisfied Job complete

Near Lathrop Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived on site for no cool. Found unit off,removed unit from enclosure,attempted to plug unit in found socket not connected to housing,not able to fully install power plug. Checked socket with meter found an open neutral on both sockets. Customer will need an electrician to repair outlet and let 7nit run for 24hrs"

Near West Ave, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete

Near Sabio Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete

Near Sabio Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete

Near Sabio Dr, Austin, TX 78749
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW87HEDW1 Arrived on site for unit with claimed mold. Upon inspection found no mold build of on gasket or dispenser. Explained finding and cleaning to owner of property. Was not able to call tech line do to an altercation between realtor and tenant. Police were dispatched. Contact tech if further info needed.

Near Coopers Crown Ln, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and inspected unit for leaks. I found that the water is dripping out of vent tube on drain tube. Removed drain tube and found a clump of silicone had dropped into tube and restricted water flow. Learned drain tube and tested. Water now flowing properly through drain tube. Job complete

Near Mindy Way, Liberty Hill, TX 78642
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for lower then normal temps . Found unit was set -20. Set to zero , ran temp and was 10 over , dropped temps on control 10 degrees. No gas leaks detected@ time of service .job complete ."

Near Manchaca, TX
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice machine not making ice. Tested unit and all that unit over filled and kept running water for about 2 minutes. Then unit stopped filling with water and drained. Unit then filled to proper level but then would not recirculate over cooling plate. Called tech line and spoke with David (SR# 7726087927) Made aware of issues and what was found. Was instructed to test unit in diagnostics. Did as instructed. Was then instructed to check voltage at pump and found 14 volts. Was instructed to replace pump. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.

Near Masters Pkwy, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for not washing. Tested unit found washer motor not working

Near Victorian Gable Dr, , TX 78619
Clif L.

Clif L.

WASHER MAYTAG MVWC415EW Arrived on site to diagnose a washer that is not spinning. Tested unit and found all parts and components fully functional at this time and no repairs needed. Advised homeowner the load may have been too heavy to allow the motor to spin the tub. No leaks were found at time of service and job is complete.

Near NE 1st St, Smithville, TX 78957
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site and inspected refrigerator and found no ice production, attempted to run test 44 and ice maker will not harvest. Inspected wiring at bottom of freezer door and found broken wires, Took pictures. Entire freezer door will need to be replaced in order to correct issue, no water leaks from connections at time of service. Customer is aware freezer door may take 6 to 8 weeks.; ordrng 1 LW11038915 (FREEZER DOOR) and 1 WPW10249913 (gasket-fip)"

Near Brazos Ln, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to test unit for UI not working. Replaced UI console. Tested unit, found no issues at this time. Job complete"

Near Malletto Dr, Austin, TX 78739
Kevin B.

Kevin B.

WASHER KENMORE 110.477018 "Arrived on site and found washer door is open, there is water and a load still in it, power is off. Removed clothing and was able to drain water and run a diagnostic cycle, all water drained out. Inspected drain catch and it is clear, ran a rinse and spin with a small load and it completed. Recommended that customer continue to monitor washer, at this time no parts appear to have failed completely. Collected service fee, no water leaks from connections at time of service, job complete."

Near Cinkapin Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to replace UI console. Replaced UI console tested unit, found no issues at this time. Job complete"

Near Globe Mallow Dr, Austin, TX 78739
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site found the bottom of the fridge was full of ice and condensation on the shelves the gasket that goes on the freezer that sealed the icemaker bucket was not installed properly readjusted everything all lines are dry

Near Stephanie, Waco, TX 76705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found condensation along top right hand side of freezer door, took pictures. Gaskets have already been added under freezer door gasket recommended by techline. Spoke with techline and they recommended turning on Test 34 and test 40 to always on. There is no further repair or adjustment That can correct the problem, refrigerator is unrepairable. SR 7726083676"

Near Sanders, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to install previously diagnosed and ordered part. Due to the old power switch shorting out, I removed and replaced the switch and tested. As soon as I turned the power on, the unit began operating. After approximately 5 mins, the unit was beginning to cool. No water leaks observed during service, job completed."

Near Arch Hill Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMHC319EBS2 Arrived on site to test unit for not heating. Test unit and found bad magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating correctly job complete

Near Manassas Dr, Austin, TX 78745
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMC2130WS00 "Arrived on site for unit it heating. Found stored f6eo error, per troubleshooting found control faulty. Replaced control and tested good

Near River Pl Blvd, Austin, TX 78730
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and found no voltage to valve. Ordering control to repair. ; schdld next appmnt for 10/15 TUE !

Near Leonard St, Austin, TX 78705
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and found no voltage to valve. Ordering control to repair. ; schdld next appmnt for 10/15 TUE !

Near Leonard St, Austin, TX 78705
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for customer complaint of ice maker not making ice on French door refrigerator. Found icemaker rotating and not calling for water. Removed and replaced icemaker assembly. Reassembled and tested. New Icemaker called for water immediately. All water connections were dry at time of service.

Near Live Oak Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7040DW1 Arrived on site to replace console for washer. Tested unit and found all is functioning properly after replacing consul. No leaks were found at time of service.

Near Watersedge Terrace Dr, Elgin, TX 78621
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and added pressure regulator to refrigerator, chattering noise has stopped during dispensing of water. No water leaks from connections at time of service, job complete."

Near Muehl Rd, Seguin, TX 78155
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Found sump n motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as designed. No other issues found. All water connections were dry at time of service."

Near Jamie Dr, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived to office for refrigerator issues.Confirmed that unit was possibly located in apartment 814.Went to unit with maintenance crew, checked the unit.The ice maker worked properly.I photographed the ice bin with healthy ice inside.I also checked the valve for leaks and found none.Unit operates as designed.All water lines were dry at the time of service.Job complete"

Near Pfluger Farm Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER LG WM3050CW "Arrived on site for “loud noise and water leak” complaint. Inspected unit and found upper tub springs broken. This allowed tub to drop and crush shocks and pulled pressure hose from air trap, allowing leakage. Ordering new shocks and springs. Office will need to get authorization and set return schedule.; ordrng 2 AP4998892 (SPRING)s and 3 AP5201523 (SHOCK)s and 2 AP5669929 (HINGE PIN)s and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION)"

Near McDonald Way, Austin, TX 78754
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washer that is making unusual noise. Found change stuck between wash plate and basket. Removed all change and tested all functions. Found all is functioning properly at this time. No leaks were found at time of service.

Near Post Oak Rim, Bastrop, TX 78602
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations, I removed and replaced the water tube inside the left RC door and the water tube from the top left hinge to the waterbox valve. Tested the water dispenser and it operated as designed with no drip at the end of dispensing. I advised the customer of the results of the repairs. No water leaks observed during service, job completed."

Near Turkey Hollow Trail, Austin, TX 78717
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to install previously diagnosed and ordered part. Due the previous bulb shorting out due to it making contact with a harness ziptie, I removed and replaced the bulb and tested. The unit operated as designed. No charge for the bulb per MS. Job completed."

Near Betulla Dr, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 Arrived onsite for customer complaint of water dispenser bracket loose. Found screw that hold water hose bracket broke off. Used longer screw to secure bracket to cabinet. Reassembled and tested. Unit now dispenses water properly. All water connections were dry at time of service.

Near Shady Hill Dr, Bell, TX 76502
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBFN402ESS02 Arrived on site for door skin and module replacement. Removed and replaced door skin. Replaced all lights that were out and tested good

Near Deer Shadow Pass, Austin, TX 78733
Al R.

Al R.

REFRIGERATOR MAYTAG WRT318FMDW00 "Arrived to inspect refrigerator not producing ice.Disassembled the back wall and noticed a massive ice block on the top right of the unit.Evaporator had no frost pattern.Temperatures were 40-50 degrees in freezer section and 50-58 in refrigerator section.I called Whirlpool Tech line and spoke with Andy at Whirlpool SR #7726084778Advised him of my findings and was told this was a sealed system issue.The repair will require a compressor, dye drier and access valve and evaporator.DW ordered the required parts.Office to reschedule with customer ordering AUTHORIZATION also.; ordrng 1 CNOTE (AUTHORIZATION REQUIRED )"

Near Copano Cove, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and tested operation. I found freezer at -2 and fresh food at 36. Tested ice box temps and found to be at 25. Tested ice box fan and found it not running unless max ice selected. Called tech line and spoke to Mark #7726085369. Ran test 120 for ice maker harvest and found ice maker is not running at all. Unplugged unit and left unplugged for 2 minutes then plugged back in. Ran test 120 again and found no operation. Unit has failed ice maker and will need new to repair. Installed new ice maker and tested operation. Unit tests good. Job complete

Near E Cimarron Hills Trail, Georgetown, TX 78628
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG540H0AS0 Arrived on site for unit that will not bake. Tested unit and found that the igniter for the bake burner would not spark. Tested unit to find that the spark module has failed in the bake selection. Replaced module. Bake now operates correctly.

Near Westbury Ln, Georgetown, TX 78633
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW4 Arrived onsite for the washer making a grinding noise near the end of a cycle. Ms played the recording and the noise is from the gear case. I inspected the gear case and found it leaking oil. I replaced the gear case and ran service step 52 to calibrate the unit and then ran service step 51 to test the unit. The unit completed the cycle and all steps passed. The unit is woking as designed. Call complete.

Near Enza Dr, Round Rock, TX 78665
Joseph C.

Joseph C.

DRYER MAYTAG MEDB835DW4 "Arrived on site for “not getting clothing dry on automatic cycle” complaint. Per my previous diagnosis, removed and replaced thermistor, high limit fuse, fuse, cutoff and moisture electrodes. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Florencia Ln, Austin, TX 78724
Jonathan  S.

Jonathan S.

MICROWAVE FRIGIDAIRE FFMV164LSA "Arrived on site for microwave not powering on after having door switches replaced. Performed diagnostics mode and found tested switches. Found monitor switch stuck in closed position, failure possible due to latch not keeping switch in place. Replace switch and switch housing. Tested operation, all tested good. Office to process payment with credit card on file."

Near Etta May Ln, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. Customer had video of concern. Found the issue to be normal operation. Unit was in defrost and the ice melting from evaporator was dripping and hitting heater. Unit working as designed. Job complete

Near La Dera Dr, Liberty Hill, TX
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for unit with broken tracks. Found u it under service bulletin. Replaced rails and tested good

Near Burney Dr, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR LG LFX31925ST/00 Arrived on site for no cool condition. Found both fresh food and freezer compartments were at room temperature. All components were running but no cool was being creative. Found compressor to be very low amperage. When unit started no cooling took place in the fresh food evaporator. The unit will need a compressor and a fresh food evaporator and a filter dryer.

Near Oak Branch Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2569YEM0 "Arrived on site for customer complaint of unit making noise while dispensing water. Found valve was sputtering, I replaced valve, unit tested good."

Near Lyon Club Ct, Austin, TX 78738
Clif L.

Clif L.

COOKTOP AMANA AER6303MFS2 Arrived on site to diagnose a cooktop with burners that are turning off and on. Tested unit and found no mechanical failures to range at this time. Advised homeowner on radiant burner operation and how they cycle temperatures. No repairs are needed at this time and all is working properly.

Near Church St, Elgin, TX 78621
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to install previously diagnosed and ordered part. Due to a failure in the harness, I removed and replaced the the left FC door and tested. Unit is operating as designed. I tested the ice maker and it began to harvest and water dispensed into the tray. I tested the the water dispenser and it dispensed. No water leaks observed during service, job completed."

Near Lois Ln, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE FFFH20F2QWC "Arrived on site for gasket correction after installation. Customer also stated unit still is not freezing properly. Removed all lower items. And removed evaporator cover, and found drain pan completely frozen. Took pics, removed and cleared all ice and drain line and corrected gasket tested good. No leaks on site"

Near Citrine Pl, Round Rock, TX 78681
Chase S.

Chase S.

WASHER MAYTAG MVWX655DW1 Arrived on site customer complaint was that washer would not wash or do anything replace the main motor tested unit everything work great all eyes are dry

Near David Davis Dr, McGregor, TX 76657
Chase S.

Chase S.

DRYER MAYTAG MEDC465HW0 Call customer when I was on the way out got a customers house nobody’s answering the phone or door call the office they said if customer does not respond leave within five minutes ; saved tckt

Near Patricia Dr, McGregor, TX 76657
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not getting drying dishes. Ran diagnostics and found 7-1 error. Cleared error codes and tested heater circuit. Water was bubbling off. Advised customer to run hot water prior to starting cycle. No other issues found. All water connections were dry at time of service.

Near Bayberry Dr, Killeen, TX 76542
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KSC23C8EYY02 Inserted filter properly. And rebooted icemaker. Unit is now operating as designed.

Near Dulce Ln, Austin, TX 78704
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher that stops during the rinse cycle and just flashes. I found the control panel shorting out with lights staying on when the cycle was cancelled out. I checked stored error codes and found an F8E1. I found the machine draining properly. The control panel needs to be replaced. I replaced the control panel and ran the diagnostics cycle. I found the vent fan failing causing the machine to shut down. The unit completed the cycle and worked as designed. Call complete.

Near Town Centre Dr, Round Rock, TX 78664
Wesley P.

Wesley P.

WASHER MAYTAG MHW5500FW1 Arrived on site and called techline. While troubleshooting was able to determine that cold hose is preventing flow. Advised customer. Unit is otherwise operating as designed.

Near W Johanna St, Austin, TX 78704
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32519FS1 "? arrived on site for no heat condition. Tested unit to find it was pulling 900 Watts but not generating any heat. Remove unit from wall and placed magnetron, capacitor, and diode. Unit now heat properly. Reinstalled unit."

Near Gentry Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and replaced control. Symptom unchanged. Returning with harness and spark module. ; ordrng 1 W10834787 (harns-wire)

Near Guadalupe St, Austin, TX 78701
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for refrigerator freezing items and freezer developing frost. Measured temperature in front RC at 40.8° in back on 43°. Measured temperature in freezer at 6.8°. Checked temperature settings and found on 3°. Inspected unit and work area. Found at time of service no frozen fresh food items and no ice buildup in freezer. Found vent and air flow had minor blockage (see SD-QuickPic) Performed diagnostics mode and tested defrost circuit, thermistor and damper. Called Whirlpool tech support and spoke with TJ. Went over previous service performed and he recommended to calibrate thermistor to prior temperatures reading. (SR7726083852). All tested good at time of service and no water leaks detected."

Near Fannin Ct, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site for “fresh foods getting too cold and fresh foods door dragging” complaint. Per my previous diagnosis, removed and replaced diffuser and installed new door closers. Unit is performing as designed. No leaks detected, at time of service.

Near Mason Ave, Austin, TX 78721
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWB850YW1 Arrived on site for washer making noise during spin . Found bearing has failed . Also found stator and rotor covered in sludge . Since this is second bearing failure will need to replace both pieces and bearing . Autho needed . Return 10/15 .; ordrng 1 280146 (rotor) and 1 AUTHO and 1 WPW10419333 (stator)

Near Rooney Cove, Austin, TX 78739
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE750H0HZ1 "Arrived on site for control issue . Found key pad not responding . Followed service matters checks . Cut power and rebooted unit . Ran diagnostics , Lost communication error. All checked normal . No other issues found . Job complete."

Near Abana Way, Austin, TX 78748
Paul R.

Paul R.

DRYER MAYTAG MEDB835DC4 Arrived onsite for the dryer that the motor went out on. Ms stated after they got the machine back from the dealer the unit started working again. I ran diagnostics and found an F4E4 & F4E3 error code. Ms stated the vents had just been cleaned. I asked ms if they had checked the breaker when the issue originally happened and she stated they did and it didn’t help the issue. I advised me to have an electrician check the wall outlet. The unit is working as designed at this time. Call complete.

Near Effingham St, Austin, TX 78729
Andy  B.

Andy B.

DRYER MAYTAG MED5630HW0 Arrived on site for dryer burning clothes. Upon arrival customer informed that clothes are not burning but has a burning smell. Preformed temperature test and found within range and cycling properly. Inspected unit and found something had been put in unit that did not belong and has some melting on drum and on back grill vent. Instructed customer on use and care and practice for best performance. Contacted office and found that this visit is covered under warranty However parts replacement for this is not. All operations are normal aside from this issue. No repairs are to be done for this.

Near Pamella Ct, Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER LG DLE2350R "Arrived on site for dryer making loud noise during cycle. Performed diagnostics and tested operation. Failure sounded coming from guide roller. Disassembled unit and inspected rollers. Found back right roller failed. Found lint buildup in unit. Will need to replace guide roller and remove lint from unit.Removed lint with shop vac. Removed failed roller and installed new. Added a hot temp greased to pulley and all rollers. Assembled unit and tested. All tested good. Spoke with customer on vent cleaning.

Near Vista Heights Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven stuck in demo mode and oven light not working. Removed demo mode through user settings. Found light working and all other operations working. Called tech support and spoke with Scott (SR#7726083952). He stated that unit would need software update and was not able to due at this time due cloud server down. Current software version is 6.0.101. Customer will need to contact Whirlpool connect appliance at 1-866-333-4591. Found oven light indicator having slow response when opening and closing door. All other operations tested good.

Near Belisario Ct, , TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site to replace element, unit tested good after replacing parts."

Near Limestone Trail, Wimberley, TX 78676
Thomas L.

Thomas L.

WASHER KENMORE 417.947023 Arrived on site for noisy operation. Found bearing and support noisy and worn. Replaced them both along with the belt. Operations are now normal. Venting is clean.

Near S Myrtle St, Georgetown, TX 78626
Clif L.

Clif L.

OVEN WHIRLPOOL WFG371LVS0 Arrived on site to diagnose a range that has a broiler with to largelarge of a flame. Found boiler was not converted to propane properly. Improper orifice receptacle is present in stove. Receptacle will need to be replaced and converted to complete repairs. Office will need to set a return appointment.; ordrng 1 3186489 (fitting)

Near Lima Dr, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR LG LFXC24726S/00 "Arrived on site for no cool. Found compressor making bad odd noise,pierced low side from pressure reading -5 diagnosed leak in system. Will need to replace compressor and install a uv drier to attempt to find source of refrigerant leak.

Near Cortona Dr, West Lake Hills, TX 78746
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and some lights are still not working. Ordering light modules and light control. Office to schedule. Authorization is needed. No water leaks present at time of service. Customer would like Wednesday 10/16/19 if possible.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10830288 (LED CONTROL ) and 4 W11205083 (LIGHT MODULE )s

Near San Siro Cove, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and unit did not make the noise.Customer even washed a small load of towels and unit still did not make the unusual noises.All water lines were dry at the time of service Job complete

Near Durness Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the fans and they made normal noises. The customer played a video of the noise and it sounded like metal on metal vibration. I checked the condenser coil and it was not making any unusual noises. I contacted Techline and spoke to Leon and advised of the issues and declined he noise. Leon advised that there have been no reports of any unusual noises to Techline and if I could not get the noise to duplicate then there’s nothing to be done. Provided file #7726085419. After approximately 30 mins of listening for the noise, the unit finally began to vibrate. I found that it is the condenser coil vibrating. Using some padding, I wedged the padding in between the condenser and the bottom of the chassis and the noise stopped. I placed padding on the left and right sides of the condenser coil at the front of the unit and secured it with foil t

Near Birchbark Trail, Austin, TX 78750
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for unit that does not fill with water. Found that the unit actually filled with water but the wash motor is not running to circulate the water. Wash motor will need to be replaced.; ordrng 1 WPW10671941 (pump&motor) and 1 WPW10705575 (sensor)

Near Dogwood Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for unit building moisture on fc door. Ran diagnostics and tested heater and found no voltage coming to rail heater. Rail heater tested good. Also found both inner corners of rc door gaskets to be torn. And will need replace to repair. Unit will need control to repair heater functions ; ordrng 2 W10830055 (gasket-fip)s and 1 WPW10312695 (electronic control)

Near Vanner Path, Georgetown, TX 78626
Al R.

Al R.

DRYER MAYTAG WED7500GC "Arrived to inspect restricted airflow code.Removed the blower housing and found a massive buildup of line and a sock, stuck in the housing.I removed and reassembled the unit and tested it.Unit tested as designed with no errors.Job complete"

Near E Central Texas Expy, Bell, TX 76543
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site to replace all damaged parts on unit. Replaced parts on unit. Tested unit, found no other issues at this time. Job complete"

Near Travis Hills Dr, Austin, TX 78735
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Contacted office and was instructed that unit is in warranty. Found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Bella Toscana Ave, Lakeway, TX 78734
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED5LVAXWS02 Arrived on site for unit leaking from underneath. Found pan full of water. Found water filter not fully clipped in causing leaks.

Near Greenridge Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and found door is not opening properly, adjusted door so that it has a neutral position when opened. No further adjustment or repair can be done to improve operation, refrigerator is operating as intended, no water leaks from connections at time of service, job complete."

Near Virtus Bend, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for moisture in fresh food compartment. Found fresh food door gasket not sealing to cabinet. Raised door,remolded gasket checked door seal good."

Near Crysanthemum, New Braunfels, TX 78132
Al R.

Al R.

DRYER MAYTAG MEDB835DC4 "Arrived to inspect dryer power errors.Ran diagnostics test mode and got F6E2 & F6E3 F6E2 Communication Error: UI Cannot Hear ACUF6E3 Communication Error: ACU Cannot Hear UII replaced the overlay, reassembled and unit tested as designed.Job complete."

Near Hondo Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL RBD305PRS00 Arrived on site to test unit for broken UI panel. Found that display board was broken. Spoke to customer about getting the UI control board fixed.

Near Pintail St, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS586FIEM01

Near Wetland Dr, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER ROPER RED4516FW Arrived on site to diagnose a dryer that is not turning on. Tested unit and found bad thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

Near Briarcreek Loop, Manor, TX 78653
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. When I opened the door, I find the tub full of water. I pressed the drain/cancel selector and the drain pump came on, but the water remained. I found that the plug to the disposal had not been knocked out. I removed the plug and retested the unit and it drained. I leveled the unit and tested in diagnostics. The unit operates as designed. I found that the toeplate retainers were missing. When I spoke to the builder, he requested the the retainers be mailed to another home under construction. I am ordering two retainers and will schedule as a drop off at the requested address. No water leaks observed during service.; ordrng 1 CNOTE (DROP OFF) and 2 WPW10503548 (retainer)s"

Near Positano Pass, , TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite to replace blower and UI console. Replaced blower and UI console. Tested unit, no issues at this time. Job complete"

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not spinning and draining. Put unit in quick cycle and watched unit. All operations were normal and unit went into spin and drain. Checked for error codes and found none. Called tech line and spoke with JK (SR# 7726079820) Made aware of issue and what was done. Was instructed to put unit back prior cycle that customer had it in and look at spin options. Did as instructed and found spin was turned off. Was instructed that this is the issue. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Vail Divide, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found refrigerator had slightly over coolEd causing the reservoir to freeze over and stop ice and water from working. As refrigerator temperatures normalized reservoir has already thawed and both parts in refrigerator are working again. No further repairs are needed and were found at time of service.

Near Co Rd 394, Hutto, TX 78634
Al R.

Al R.

WASHER ROPER RTW4640YQ1

Near S Clear Creek Rd, Killeen, TX 76549
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7300DW0 Arrived onsite for customer complaint of top load washer not spinning out clothes. Hand spun basket and found gearcase grinding. Ordering gearcase and washplate and return with clutch.Allow water connections were dry at time of service.; ordrng 1 W10752283 (washplate) and 1 W10811956 (GEARCASE)

Near Abigail Way, Pflugerville, TX 78660
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID kuid308ess2 "Arrived on site for customer complaint of unit not making ice, found unit would make ice but not release slab from evaporator. I told customer to clean unit to clean scale build up on evaporator and if problem continues, will need evaporator and hot gas valve.

Near Country Estates Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED5500FW2 "Arrived on site and inspected dryer and found it is rattling during operation, add it sound pads in between motor mounts and bottom panel of dryer, also around fan shroud, and around where vent to exits rear bulkhead. Also added self tapping screws to the left side of the motor mount. After reassembling dryer noise has stopped. Job complete"

Near Hibiscus Valley Dr, Austin, TX 78739
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5620HW0 Arrived on site for noisy dryer . Found unit was rattleing . Used pads under motor . Unit is quiet now . No lint build up at time of service . Job complete .

Near Pencewood Dr, Austin, TX 78750
Joseph C.

Joseph C.

WASHER WHIRLPOOL CAE2745FQ1 "Arrived on site for “not draining” complaint. Inspected unit and found drain pump to be faulty. Removed water from unit. Removed and replaced drain pump. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near N Interstate Hwy 35, Austin, TX 78753
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not stopping. Found door switch faulty. Ordering door switch. No other issues found.; ordrng 1 WPW10569603 (switch-dor)

Near Crooked Creek Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to test unit for right burner knob being broken. Tested unit, found the knob cracked at the base of the knob. Replaced knob, tested unit, saw no other issues at this time. Job complete"

Near Arapaho Dr, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for noise while dispensing and ice melting. Tested dispenser found loud noise due to high pressure decreased water pressure tested dispenser good,loud noise no longer present. Ran diagnostics good strong air flow to ice bin,no errors for icemaker fill bin."

Near Ruby Ranch Rd, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install previously diagnosed part. Found that it is incorrect part. It is RC door when FC door is needed. Ordering correct part. Office to schedule. No water leaks present at time of service.; ordrng 1 LW10691266 (FREEZER DOOR ) and 1 SEENOTE (AUTHORIZATION IS NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Porpoise St, Lakeway, TX 78734
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived on site complaint was fridge not cool found the defrost heater was bad and the evaporator in the freezer was completely frozen up Going back out with correct parts ; ordrng 1 12729129 (defrost heater)

Near Duke Dr, Temple, TX 76502
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived onnsite and replaced control. Unit is now operating as designed. Advised customer on use and care. All checks good.

Near Crowheart Cove, Austin, TX 78746
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on job for complaints of damaged door. Found that the panel is damaged. Ordered correct parts ; ordrng 1 W11175576 (CONTROL PANEL )

Near E Main St, Johnson City, TX 78636
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site customer complaint was that freezer had a little bit of frost buildup in it and the fridge would freeze up in the back wall found the door gasket on the fridge was not sealing properly need to be ordered and customers already rescheduled; ordrng 1 W10830189 (gasket-fip)

Near Wildcat Cir, Waco, TX 76705
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to repair unit with a broken icemaker filter tube. Found icemaker filter tube had been cut. Installed a union to repair the icemaker fill line. Cycled icemaker and observed for leaks. There were no leaks.

Near Meadowlark Cir, Georgetown, TX 78626
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HB00 Arrived on site and tested operation. I found display blanking out and coming back on and unit not keeping time. I found ui to be at fault. Installed new console and tested operation. Assisted customer in connecting unit to WiFi to allow for proper time keeping. Unit working properly. Job complete

Near Cannon Ct, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE300ESS04 Arrived on site for oven door dented. Inspected door door and found dent on left side of door. Removed outdoor and installed new. Assembled unit and tested door operation. Tested all other operations. All tested good.

Near Marfa Cove, Georgetown, TX 78633
Thomas L.

Thomas L.

FREEZER KENMORE 106.833207 Arrived on site for no cool condition. Plugged unit in and compressor cycles off on the overload at 22 amps. Overload and relay test correctly. Compressor windings test correctly. Compressor is locked up. Manufacturer no longer makes the compressor.

Near Crystal Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXB0600DYS Arrived on site to test unit for oil coming out of hood vent. Tested unit and found that cooking oil is wats being left over in the vent from the customer cooking. Advised customer to do a twice a week cleaning or monthly cleaning based on there cooking habits. No other issues at this time. Job complete

Near Veronese Dr, Austin, TX 78737
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for Unit not powering on, removed and replaced panel and UI, tested unit and still got f2e2. Replaced control and unit now tested good and operation is now as designed . . No leaks on sit"

Near Palmito Dr, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of FC door not sealing properly. Found LH side of FC door warped causing improper closing. Unit will need new FC door assembly.

Near Saw Grass Cove, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for complaints of no ice. Ran diagnostics test for water, harvest, and fan motor. Fan speed not consistent so I replaced control. Fan speed also low so I replaced fan motor. No leaks detected at time of service."

Near Brins Way, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found temp reading 40 in fresh food compartment with setting at coldest. Checked air flow good,unit is defrosting correctly. Replaced diffuser and ui Powered unit on changed temp setting checked air flow good."

Near Prado St, Austin, TX 78702
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not filling properly. Found lid lock not working properly. Replaced lid lock and test. No leaks detected at time of service.

Near Silver Hawk Ct, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator ice dispenser intermittently not dispensing ice and intermittent noise. Inspected ice container and found manufacturer defect spindle. Replaced ice container and dispenser operation. Performed diagnostics mode and activated each component, no abnormal noises occurred. Found leveling feet raised and out of square. Lower feet and leveled unit. All tested good, no water leaks detected."

Near Brenham Ln, Leander, TX 78641
Lou S.

Lou S.

FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to inspect freezer no cool. Upon further inspection, I removed the Evap cover and found a large amount of ice/frost built up on the evaporator. I placed the unit in diagnostics and tested the fan, compressor and heater. The unit tested good with no error codes. I advised the customer that the unit is not defrosting and will need a control and thermistor. No water connected to the unit, job completed."

Near Spring Hollow Dr, Austin, TX 78750
Andy  B.

Andy B.

DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Lakeway Blvd, Austin, TX 78734
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7300DW0 Arrived onsite for customer complaint of dryer not drying clothes. Tested unit and found venting clogged at roof. Advised customer to have house venting cleaned. Dryer works as designed. No other issues found.

Near Abigail Way, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not making ice, found ice stuck in mold, found stripper failed, removed and replaced ice maker and tested good"

Near Lassy Cove, Georgetown, TX 78626
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found the vent assembly leaking. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near McCormick Cv, Hutto, TX 78634
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for unit not dispensing ice and not making ice. Found ice stuck in mold half way due to failed stripper, replaced ice maker and tested and found unit would not run auger motor, found auger motor seized, removed and replaced motor and tested good"

Near Split Oak Dr, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher element damage. Upon further inspection, I found a steak knife handle had melted to the element. I removed and replaced the element and tested the unit. The unit operated as designed with no water leaks observed during service. Job completed."

Near Zoa Dr, Cedar Park, TX 78613
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site complaint was unit will not do anything wash replace sump assembly ran unit everything work great no leaks all lines are dry

Near Navajo Trail, McGregor, TX 76657
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived onnsite and found with techline that led board is not sending voltage to second led circuit. Ordering board and returning module.ordrng 1 W10830288 (cntrl-elec)"

Near Northumberland Rd, Austin, TX 78703
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site and found homeowner information is incorrect, supplied correct contact information to MS. A family member is at the home and I was able to proceed with diagnosing ice machine. Did not see any current issues with ice machine, production is good, has been running since last night. Took one picture. Discussed customers experience and possible causes for it.

Near Bettis Trophy Dr, Austin, TX 78739
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DC4 "Arrived on site for washer leaking. Upon arrival found water damage on wall of house (See SD-QuickPic) checked back of unit and found water on floor. Ran unit and stopped and drained, tilted unit back to check for leaks on unit and found all dry. Pulled unit out away from wall found more water damage on house wall, dried floor and removed back of unit. Ran another cycle and unit did not leak. Leak is coming from something on house. There is water lines going up back of cabinets to tankless water heater. Unit is operating properly. Instructed customer on use and care and practice for best performance. Customer signed waiver. No water leaks coming from unit at time of service."

Near Scenic Overlook Dr, Austin, TX 78734
James C.

James C.

DRYER MAYTAG MED3500FW0 Arrived on site and installed new heater. Unable to test operation due to outlet. Instructed customer that the outlet will need to be replaced by licensed electrician before unit can be plugged in. Job complete

Near Sunset Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to repair a unit that isn’t spinning properly and has an odor. Inspected unit to find no standing or remaining water from last use. Tested fill, wash, drain, and spin functions. All functions worked properly. Showed customer how to use Clean Washer cycle to correct odor issues."

Near Northwest Blvd, Georgetown, TX 78628
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT780SAEM1 7726079151Arrived on site customer complaint was that the light was still on for the sanitize was blinking call tech-support they advised that either the water temperature is not hot enough going into the dishwasher or that the customer is opening the door during the cycle and the light will blink all the time with one of those problems

Near Country Ln Dr, McGregor, TX 76657
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on job to replace shim , hinge and washer. After replacement test operation. Door working properly."

Near McGregor Ln, Dripping Springs, TX 78620
Luis M.

Luis M.

FREEZER MAYTAG MZF34X20DW00 "Arrived on site for no cool. Found control shutting itself off, found thermistor cracked,replaced main control and thermistor. Powered unit on,compressor and fans powered on frost pattern forming unit working as designed. Customer lost food due to control shutting itself off."

Near Calle Largo, Kyle, TX 78640
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not draining and mildew developing in unit. Customer informed me that she found the breaker had tripped when attempting to do laundry she found fault. Inspected outlet and found on GFCI breaker. Performed diagnostics mode, no error codes. Monitored test cycle and tested element. Spoke with customer on how to avoid mildew buildup and GFCI circuit breaker. All tested good, no water leaks detected."

Near Deering Creek Dr, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost or cooling on fresh foods or freezer evaporator. Compressor is running and pins ohm correctly. Reshaped foods evaporator shield is very rusty and fan scroll is mildewed. Charging customer for shield and service fee. Spoke with DW about this. Ordering new evaporators, compressor, access valve and uv drier. Requesting sealed system tech and two hour call. Office to set return schedule.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W10376319 (shield) and 1 WPW10143759 (dryer UV) and 1 WPW10239732 (evaporator FRESH FOODS) and 1 WPW10643261 (evaporator FREEZER)"

Near Park Blvd, Austin, TX 78751
Joseph C.

Joseph C.

FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site for “noisy operation” complaint. Inspected unit and found start device cover rattling against compressor. Secured cover. Unit is performing as designed. No leaks detected, at time of service."

Near Flushwing Dr, Austin, TX 78754
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519CS0 Arrived onsite for the microwave that stopped heating again. I found the mag not firing again. I removed both filament wires from the mag and tightened both spade connectors. I connected both wires with pliers and tested the unit with my microwave tester. The unit is putting out 1000 watts and is working as designed. I heated a bowl of water for 2 minutes and the unit worked as designed. Call complete.

Near Pescia St, Round Rock, TX 78665
Robert J.

Robert J.

OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of gas smell. Customer said they smelled gas only when oven in use and a click noise. Test igniter cold and hot igniter failed hot. ; ordrng 1 WP9758079 (igntr-oven)

Near Buckthorn Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

DISHWASHER WHIRLPOOL UDT555SAHP Arrived onsite for the dishwasher that has never worked. I found L1 not connected correctly at the wire nut in the junction box. I corrected the connection and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near San Augustine Dr, Austin, TX 78733
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FSS00 Special project has been fulfilled. Temps are awesome. 36f 16f in ice bin and 0 in freezer. Unit is now operating as designed. Customer is interested in a solution for the ice maker ice clumping. Wants icemaker replaced. ; ordrng 1 ICEMAKER (AUTHO)

Near Leland St, Austin, TX 78704
Al R.

Al R.

WASHER MAYTAG MVWB865GC0 Arrived to inspect unusual noises when washer is spinning.Ran diagnostics test mode and unit had no error codes.Ran a manual high speed spin for approximately five minutes and couldn’t duplicate the issue as customer looked on.All water lines were dry at the time of service.Job complete

Near Settlement Rd, Lampasas, TX 76522
Paul R.

Paul R.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range with a dented panel. I found the control panel dented and took a pic in SDQP. I replaced the control panel. Call complete.

Near Landon Samuel Loop, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to Replace door gasket for refrigerator. Upon arrival found freezer door rail bar holder broken on the right side. Homeowner also informed me of defrost failure on upper evaporator. Right side bracket, UI, and RC wiring harness will all need to be replaced to complete repairs. Gasket is not sealing properly due to miss shaped bracket and door alignment issue due to rail failure. Gasket is not needed at this time but I will bring it with me on return visit in case needed. Homeowner request CL only on return visit. and 1 W10625070 (bracket) and 1 W11087438 (motor-evap) and 1 W11330971 (UI)"

Near Loch Lomond St, Hutto, TX 78634
Arthur B.

Arthur B.

MICROWAVE GE PEB7226SF2SS Arrived onsite for customer complaint of wall microwave not heating or turn table moving. Uninstalled unit and removed wrapper. Found control clicking on and off. Checked fuse and thermal cutoffs. All checks ok. Removed and replaced control. Reassembled and tested. Found unit comes on but magnetron of turntable comes on. Found no output voltage on transformer. Ordering HV transformer and main harness. Customer is wanting replacement is also dealing with GE. OF to R/S once part AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB18X21016 (harness main) and 1 WB24X21031 (thermostat magnetron) and 1 WB26X21032 (trans hv)

Near Santa Bonita Ln, Round Rock, TX 78665
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIX305ESS "Took a picture of location on map, arrived on site and found cutting grid has broken, replaced cutting grid. Ice machine is now operating normally, no water leaks from connections at time of service, job complete."

Near Pawnee Pass S, Austin, TX 78738
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for unit with broken dispenser. Found open button broke off previous replacement dispenser. Removed and replaced dispenser and tested good

Near Aspen Trail, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on job for complaints of icemaker leaks. Found mold for cubes Lea. Replaced icemaker and test

Near Dripping Springs, TX
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace front panel and handle to unit. Replaced front panel and handle. Tested unit, no issues at this time. Job complete"

Near Kilday Cove, Austin, TX 78744
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8620HW0 "Took picture of home on map, arrived on site and inspected dryer and found it will not heat, disassembled dryer and found igniter has failed. After replacing dryer is operating normally again. No lint found in dryer at time of service, job complete"

Near Roland Johnson Dr, Austin, TX 78752
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDW00

Near Painted Canyon, Fort Hood, TX 76544
Wesley P.

Wesley P.

OVEN JENN-AIR JJW2430DS00 Arrived on site and used preshipped console to repair stuck key error. Unit is now operating as designed.

Near Margranita Crescent, Austin, TX 78703
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived on site complaint was dishwasher would not wash any dishes it’s not a working perfectly fine when I got customers house and then it wouldn’t wash it all need to order the main control board and go back out with the sub assembly all lines are dry; ordrng 1 W11087227 (cntrl-elec)

Near N Wall St, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT311FZDW00

Near Painted Canyon, Fort Hood, TX 76544
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing properly, found valve issue, replaced valve, unit tested good."

Near Archers Way, San Marcos, TX 78666
Leonardo C.

Leonardo C.

RANGE GE ZET2FL1SS Arrived on site to replaced led board. Opened box and found led board damaged. Will need to reorder board WB27X23562 will also order new display board WB27X24647. Office to reschedule will need 2 hours on this job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 WB27X23562 (LED BOARD ) and 1 WB27X24647 (DISPLAY BOARD )

Near Mount View, Wimberley, TX 78676
James C.

James C.

WASHER WHIRLPOOL MVWB835DC4 "Arrived on site and tested operation. Customer had examples of poor cleaning performance. Ran diagnostics and found over loaded error code in memory. I found a load in dryer of shirts, towels and bath mat and customer confirmed to be a normal load. Instructed customer on best practices for optimal washing performance. I also found agitator warped in diagnostics and installed new. Unit working as designed. Job complete"

Near Tessera Pkwy, Lago Vista, TX 78645
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for customer complaint of clothes having odor after a wash cycle. Ran diagnostic test and found error codes F0E3 and f2e1, ran manual tests and all functions tested good. Called techline and documented findings. SR# 7726073601"

Near Ancient Oak Way, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker located in the RC section was working fine, but the ice maker in the FC section did not work. I found that the shut off arm was in the off position. I showed the customer my findings and what to look for should the ice maker stop producing ice again. Using my jumper wire, I tested the ice maker and it harvested and dispensed water into the tray. No water"

Near Vouvray St, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site for dishwasher not heating , found heater had burned thru . Replaced heater , ran diagnostics . All checked normal Nonwater leaks detected at time of service . Job complete ."

Near Hunters Pass, Austin, TX 78734
James C.

James C.

ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site and tested operation. I found unit off and I ran diagnostics. Found compressor starts properly but quickly loses pressure and begins making a girdling sound. I found after 4 minutes of running that the pressures equalized indicating defective compressor. Unit will need new compressor to repair. Office to schedule return service for 3 hour SS repair. Called tech line and spoke to Andy #7726079907; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)

Near Hi Cir S, Horseshoe Bay, TX 78657
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace parts ordered by previous technician . After replacement test operation. No leaks detected at time of service.

Near Little Creek Cir, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER KITCHENAID KDTE334GBS0 Arrived on site and tested operation. I found fault for stuck key in memory. Unplugged ui and plugged unit back in and waited 10 seconds for control to boot up and closed the door and found drain pump not running. Installed new control and ran diagnostics to find stuck key still in memory. Installed new ui and tested in diagnostics and found no faults after repair. I also found that the right upper adjuster lock has broken and installed new adjuster. Unit tests good. Job complete

Near E Oak Ridge Dr, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not dispensing water or ice. Tested and inspected unit and found door not making proper contact with switch. Placed spacer pad from truck stock and tested unit. All operations are normal. No water leaks present at time of service.

Near Ranch Creek Dr, Austin, TX 78730
Chase S.

Chase S.

DRYER MAYTAG MEDC215EW Arrived on site customer complaint was that the dryer drum would not turn open the door push the button start of the unit put clothes in there everything work fine cannot find anything wrong at this time

Near TX-95, Little River-Academy, TX 76554
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site ,replaced freezer evap motor harness . Checked IM , completed harvest and filled . No water leaks detected at time of service . Job complete ."

Near Leaning Rock Cir, Austin, TX 78730
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for unit with no display. Found console defective. Removed and replaced console and tested unit and tested good.

Near Astoria St, Cedar Park, TX 78613
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining, removed pump and found 2 pieces of impeller missing, also found pump housing deeply scratched and was unable to push water with new pump, replaced pump, and pump and motor and now unit drain as designed. No leaks on site"

Near Rio Bravo Rd, Georgetown, TX 78628
Paul R.

Paul R.

COOKTOP JENN-AIR JGCP436WP01 orifice holder that was installed.

Near Waimea Bend, Round Rock, TX 78681
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not draining, found the only standing water was below the filter which is normal, customer complained about smell, nothing can be done, unit tested good."

Near Jumping Laurel St, San Marcos, TX 78666
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hadle Cove, Austin, TX 78730
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Found traces of oil on manufacture weld joint on filter drier,found restriction in evaporator due to leak at filter drier. Called tech support per tech support replaced,filter drier and evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,ran diagnostics checked frost pattern good. Reassembled unit checked water lines no leaks. SR#7726079506;

Near Paradise Hills, New Braunfels, TX 78132
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED9550WW0 Arrived onnsite and found unit had been set up without fuse blown. Replaced fuse with truck stock. Unit is now operating as designed. All checks good.

Near Danforth Cove, Austin, TX 78746
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAW3 "Arrived on site for “F3 error code” complaint. Inspected unit and found sensor and control shorted. Removed and replaced control and sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near W Odell St, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Removed cover found,water leaking in compressor compartment from liner connected to drain in fresh food drainage tubing.

Near Bonniebrook Dr, Austin, TX 78735
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit not making ice, found ice maker would not call for water, I replaced ice maker, unit tested good."

Near Springtown Way, San Marcos, TX 78666
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of buttons not working, found faulty UI console, ordering console as well as control. Unit is stacked and will need 2 techs ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11294803 (CONSOLE)"

Near Springtown Way, San Marcos, TX 78666
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for customer complaint of microwave sometimes trippin the breaker, found unit worked until we started turning on other electronics in the house, hen the breaker would trip. Instructed customer to have electrician look at wiring and change breaker."

Near Springtown Way, San Marcos, TX 78666
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, I replaced ice maker, unit tested good."

Near Springtown Way, San Marcos, TX 78666
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for builder complaint of cooktop gas burners not working. Tested all burners and let them run for about 2 mins on high and low settings. All work as designed. No other issues found. No gas lakes detected.

Near E Palm Valley Blvd, Round Rock, TX 78665
Paul R.

Paul R.

ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onsite for the ice machine making thin ice. I found the reservoir not filling properly because the filter is restricted. I removed the filter and tested the machine. The unit is working as designed. Call complete.

Near Lemon Mint Ct, Austin, TX 78733
Clif L.

Clif L.

MICROWAVE IKEA IBMS1456XS0 Arrived on site to diagnose a microwave that will not start. Tested unit and found button holder for start button broken. Holder will need to be replaced to complete repairs. ordrng 1 CNOTE (CL ONLY) and 1 W11116990 (button)

Near Davis St, Taylor, TX 76574
Lou S.

Lou S.

VENTHOOD KITCHENAID KXD4636YSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the unit motor and tested. The unit operated as designed; however, the unit did not go back down without holding the momentary switch until the vent was completely down. I checked all of the switches and housings, motor arm and motor. I could not find where the issue was holding the vent up from operating down without holding the switch. I advised the customer of the issue and advised that I would come back with a Senior Tech and am ordering the momentary switch, another motor, motor arm, and switches. Unit was left on as it is operating, but have to hold the switch down until it is fully up and all the way down. ordrng 1 W11097349 (covr-swtch) and 1 W11230930 (SWITCH-PB) and 2 WPW10398341 (switch)s and 1 WPW10421277 (arm-motor)"

Near Orleans Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found it is heating properly but there is no airflow through lint screen, removed vent hose and airflow has returned. Apartment maintenance is present and will correct vent to the exterior. Job complete."

Near Camino Vaquero Pkwy, Austin, TX 78748
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4850HW0 arrived on site and inspected dryer and found motor is turning but drum is not, disassembled dryer and found tension pulley has fallen off. After correcting tension pulley dryer is now operating properly. No lint found at time of service, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78747
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for customer complaint of French door refrigerator not cooling. Removed evaporator cover and found fan not moving. Defrosted all of evaporator of ice and removed evaporator fan assembly. Reassembled and tested. Unit now cools as designed. No other issues found. All water connections were dry at time of service.

Near Cathedral Mountain Pass, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and found error code for long fill, set washer into a diagnostic cycle and found cold water valve is getting power but will not actuate. Will need to bring that control board and housing to correct the issue. No water leaks from connections at time of service; saved tckt"

Near Camino Vaquero Pkwy, Austin, TX 78747
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for “banging around, during spin cycle” complaint. Inspected unit and found unit to unlevel and suspensions worn. Agitator broke, during removal. Replaced agitator. Unit needs to be leveled, before running next cycle. Unit is performing as designed. Calibrated unit. No leaks detected, at time of service.

Near Doyle Overton Rd, Del Valle, TX 78617
Joseph C.

Joseph C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for “clothes not getting dry/too long dry times/coming out wet” complaint. Inspected unit and found high limit thermostat blown, due to blockage of dryer venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Decker Ln, Austin, TX 78724
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range drawer not closing correctly. Inspected unit and work area. Found drawer not in correct position, back glide not in rail. Corrected drawer and tested all operations. All tested good. Spoke with customer on user care guide."

Near Georgetown, TX 78633
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site complaint was freezer and fridge not cool the complete back wall of the freezer was frozen up told customer that they need to get it thawed out because there’s too much ice buildup in there need to order defrost heater and return with other parts; ordrng 1 2188175 (heater,defrost)"

Near Travis St, Waco, TX 76711
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KFCO22EVBL5 Arrived on job for complaints of no ice. Found gear in module broken. Replaced icemaker and it filled with water.

Near Turkey Creek Ln, Johnson City, TX 78636
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for “lines through screen”complaint. Per my previous diagnosis, removed and replaced control panel. Set clock and date. Unit is performing as designed."

Near Boyle Dr, Austin, TX 78724
Robert J.

Robert J.

RANGE GE PT7800SHSS Arrived on job for complaints of noise. Found transformer vibration causing noise. Item not in parts screen item #5008 on insulator parts screen. ; saved tckt

Near Hog Hollow Rd, Dripping Springs, TX 78620
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the vent fan and tested the unit. The unit is working as designed. Call complete.

Near Guana Cay Dr, Round Rock, TX 78664
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit not heating on timed dry. Ran cycle and found timer defective. Removed and replaced timer and tested good

Near Chula Vista Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site for customer complaint of oven not heating, I tested oven 4 times, it heated up as designed. Found seal was broken, ordering oven seal. Bringing back ignitor and control in case problem continues. ; ordrng 1 WPW10535778 (gaskt-door)"

Near Silo St, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to diagnose a refrigerator with damaged doors. Found both doors rusting. Replaced both doors and name plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Henry A Wallace Ln, Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found off brand filter in unit. Performed diagnostics and inserted bypass in filter housing and found dispensing water. Advanced ice maker and found it will continue to cycle and will not stop until ice maker is turned off. Will need to replace ice maker and spoke with customer on having the correct water filter on hand to test filter housing. ordrng 1 W10502642 (reservoir/ FILTER HOUSING )"

Near Wilderness Cove, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to to test unit for Tripping breaker. Tested unit and found no issues at this time. Explained to manager that we tested wash motor, drain motor, heating element, and had no issues with unit running. Found the possibility of the breaker switch needing to be replaced. Job complete"

Near W Slaughter Ln, Austin, TX 78749
Thomas L.

Thomas L.

OVEN KITCHENAID KODE300ESS00 Arrived on site for no operation in either oven or control panel. Found that the unit had a failed control panel fuse and a thermal operating device for the lower oven as well. Removed unit from wall. Repaired unit. Reinstalled in wall. Unit now operates properly.

Near Layton Way, Georgetown, TX 78633

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