We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, Texas 78132
Andrew
Job Details: 04/16/2025
Arrived on site to test unit for tripping breaker. Heated unit to multiple Temps with no issues. When heated to 500contacted contractor and stated unit needs to run at 500 for 2hrs. Contractor stated to leave unit running and he would return and shutunit off. Unit working as designed if issue persists recommend breaker replacement. Job complete.
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, Texas 78756
James K
Job Details: 04/16/2025
"Arrived on site for unit smelling gas after oven use. Upon arrival, ran gas detector to exit ports on oven burns and found no gas leak. Customer mentioned they smell odor lingering after use but does not smell when unit is not in use. Confirmed all flame flames sizes and color is good on both cooktop and oven burners (pictures attached). Called Safety and spoke with Robin SR#7741335670 stating no further recommendations and unit is functioning as designed. No parts needed"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78722
Matthew
Job Details: 04/16/2025
"Arrived onsite for unit making scraping noise. Inspected and found blower wheel scraping on housing. Used truck stock pads w11113654 (3). Noise was reduced. Found that unit was damaged and dented on the right side, putting pressure on the frame still causing some noise. Advised customer that due to cosmetic damage not all noise can be eliminated. Job complete. No one onsite for signature."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Temple, Texas 76501
Brandon B
Job Details: 04/16/2025
Arrived on-site for washer not draining. Found the unit full of water and not draing. Got a long drain code. There was no resistance from the harness to the pump. Found the harness was broken at the pump. Installed new harness(w11643701) and unit drained the water out. Ran in factory test and quick cycle. Everything is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Robinson, Texas 76706
Jonathan M
Job Details: 04/16/2025
"Arrived on site to install previously diagnosed parts. Inspect the unit and work area. I replaced the wire harness, cam, and belt and tested the unit. The unit began to work and operate as designed. Call complete. W10721967, W11643701, and W11239857."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS
Near Round Rock, Texas 78681
Miguel
Job Details: 04/16/2025
"Arrived on site with parts ordered. Removed coomtop from counter. Removed top panel. Replaced back right orifice holder. With cover off, I attached burners and used soap bubbles to check for any leaks. No bubbles. Reassembled and verified operarion. Call complete. W10691684"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Belton, Texas 76513
Robert
Job Details: 04/16/2025
WFES3030RS0 Arrived on site for a range with gasket issues. On arrival verified issue i replaced the gasket and tested product works as it's designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS06
Near New Braunfels, Texas 78130
Tim M
Job Details: 04/16/2025
"Arrived on site to test unit for gas leak. Upon arrival customer stated they have a gas smell present when unit is not in use. Gas has been turned off. Turned gas on and used a gas leak detector to inspect unit, found two leak points. Center and front left burners are both leaking. Unit will need both gas valves or the manifold replaced to eliminate leak. Contacted SAFETY to document SR#7741337103. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11706266 (Center gas valve) and 1 W11702872 (LF gas valve) and 1 W11706257 (Manifold)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Belton, Texas 76513
Tyler
Job Details: 04/16/2025
"Arrived on site for washer tripping breaker mid cycle. on arrival found no error codes and found motor windings at 4.5 for cwand ccw. Found during drain pump at 20ohms. Found co4re t polarity with 125 vac from outlet to control. Ran washer and found motor never exceeded 8amps and drain pump p never went over 1 amp. Replaced control and capacitor From Technical Service Pointer #: W11632927 Rev I. Found washer working as designed. Call complete. W11395618 cap, w11633362 control"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, Texas 78753
Matthew
Job Details: 04/16/2025
Arrived onsite for unit shaking violently. Inspected and found weak suspension. Replaced and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Cedar Creek, Texas 78612
Joe Z
Job Details: 04/16/2025
"Arrived on site for racks slide out and drop pans. Contacted Techline for assistance. Jonathan SR#7741361993. Test leveling, measurements of cavity and are correct. It is determined that this unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL DRYER
Model LGN2000LW0
Near Austin, Texas 78729
Andrew R
Job Details: 04/16/2025
"Arrived onsite for unit creating moisture and setting off carbon alarms. I took off the plastic coupler mounted to the vent hose and held on the hose while testing temps. I found the unit to be heating as designed reaching 170 and dropping as designed. Customer stated the vent in the wall has a grate which is collecting lint. I stated to the customer that the wall vent grate is not good and suggested getting it removed. The whole issue is the vent hose is not set up properly and is letting the fumes and hot air escape into the house creating the moisture and setting off alarms. I advised the customer that she will need a new vent setup if she wants the issue to be fixed. I showed customer the temps and spoke with PR about it. There is a vent issue and once fixed no problems will be present. Unit is operating as designed and checked the flame to see if there is any yellowing, no yellowing present flames are blue. Call complete. No gas leaks while onsite. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, Texas 78626
Justin
Job Details: 04/16/2025
Arrived on site for washer constantly running drain pump. Replaced control and calibrated. Ran test cycle unit is functioning properly and as designed to. No leaks present at this time job completed no one on site for signature
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78704
James K
Job Details: 04/16/2025
"Arrived on site for unit not filling with enough water. Upon arrival, found unit filling correctly but not washing. Wash motor is energized but not running. Proceeded to replace W11613479 motor and sump assy. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bastrop, Texas 78602
Matthew
Job Details: 04/16/2025
"Arrived onsite for unit not draining or starting a cycle. Found latch mechanism broken, so replaced latch. Tested and found pump not energizing. Found small break in harness. Repaired wire and secured per service pointer with truck stock clip W11284522. Unit is now functioning properly. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bastrop, Texas 78602
Matthew
Job Details: 04/16/2025
"Arrived onsite for unit not responding and now stuck full of water. Found display flashing error code F1E1 main control failure. Also found harness shorted. Replaced lower harness, capacitor, and main control. Tested unit and when unit was supposed to agitate, after draining , the unit stoped and flashed ontrol board failure. Caltechline for assistance. Spoke to George SR#7741367694. Ran checks and tech believes electronics were shorted. Techline wants main control and UI replaat the same time. Re ordering control. And UI. Office to reschedule ; ordrng 1 W11513246 (Control) and 1 W11481116 (Encoder) and 1 W11665945 (HMI wire harness)"
We serviced a
WHIRLPOOL COOKTOP
Model WFES3030RB0
Near Cedar Creek, Texas 78612
Joe Z
Job Details: 04/16/2025
Arrived on site for front left burner not operating. Inspected unit and found fracture in coil. Replaced 1 element W11517959. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Nolanville, Texas 76559
Robert
Job Details: 04/16/2025
"WRX986SIHZ03 Arrived on site from previous tech to install parts. I installed fan ice box,heater,motor evaporator rc, hv control, and motor evaporator fc, I tested product works as it's designed no water leaks visible from main water supply."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD01
Near Buda, Texas 78610
Luis
Job Details: 04/16/2025
"Arrived on site for refrigerant leak at the evaporator. Removed defective evaporator installed a new evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. Wp2188823,wpw10143759"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bastrop, Texas 78602
Joe Z
Job Details: 04/16/2025
"Arrived on site for oven smells like gas when being used. Upon arrival, inspected unit. Found air shutter wide open. Adjusted shutter and now get a better flame. Unit is operating as designed. No gas leaks detected. Contacted SAFTEY team and spoke with Robin. Explained finding. Notes were documented. Job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Austin, Texas 78746
Scott
Job Details: 04/16/2025
"Arrived on. Site for washer not finishing cycles .ran diagnostics got no error codes . Unit passed wash tests . Did hear louder then normal clunking noise when motor kicks in to start spin . Ordering stator ,rotor , . No water leaks detected at time of service . Call to set return. ; ordrng 1 W11316246 (Wl switch) and 1 W11314361 (Rotor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, Texas 78746
Scott
Job Details: 04/16/2025
"Arrived on site for washer not spining clothes out . Ran diagnostics got 0-1,8-1,0-2. Ran all test wash cycles u it is preforming normally . Did find out customer had been using wrong type of soap and when running clean cycle not using any cleaner . Advised on using cleaner. Collected162.36 aautho TM33L9. No parts used ,no water leaks detected at time of service. Job. Compete. U it is missing mod &ser tag"
We serviced a
WHIRLPOOL WASHER
Model WFW5720RR0
Near Austin, Texas 78746
Scott
Job Details: 04/16/2025
"Arrived on site for washer giving water error code . Ran diagnostics. No error codes . Unit passed test wash . Found service pointer W11758510. Set up wifi with customer and unit downloaded software update . No parts used, nomwater leaks detected. Job complete ."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Austin, Texas 78758
Miguel
Job Details: 04/16/2025
"Arrived on site for washer giving f7e4 code. Found rotor screw is stripped. Used known methods of removing but was unsuccessful. Checked agitator and it did some off but was rusting underneath. Washer will need a full rebuild. Ordering parts needed., gearcase, slider, clutch, rotor, washplate, tub, suspension, basket, filter, filter screw, stator, stator screws, lower harness, gearcase screws. Will submit for authorization. ; ordrng 1 W11219115 (Outer tub) and 1 W11400156 (Suspension) and 1 W11178227 (Basket) and 1 W11568797 (Filter) and 1 WP8533928 (Filter screw) and 1 W11568984 (Lower harness) and 1 W11195971 (Stator) and 8 W11027980 (Stator screw)s and 4 WPW10249633 (Gearcass screw)s"
We serviced a
WHIRLPOOL DRYER
Model WED6720RR0
Near Marble Falls, Texas 78654
David Z
Job Details: 04/16/2025
"Arrived on site to diagnose dryer not turning on / dead. Examined unit and found no response from panel. Found breaker tripped as well. Checked terminal block and found L2 wire had gotten loose from the block retaining tabs and made contact with the rear panel and shorted out, popping breaker and damaging wiring. I was able to repair the damaged wiring and secure the wire to the block and insulate, however breaker will not reset with the unit unplugged and needs replacement. Advised homeowner of the damaged breaker and that it must be replaced before dryer will run. Unit should be working as designed once breaker is replaced. Call completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Horseshoe Bay, Texas 78657
David Z
Job Details: 04/16/2025
"Arrived on site to diagnose ice machine not producing any ice. On arrival customer said they saw an issue with a black box on the reservoir. Examined unit and found the reservoir is cracked / breaking all the way around where the drain pump is, and reservoir cant hold any water. They are also having intermittent issues with the unit not having power having to be moved to power on. Found no issue with power cable, which leads to failing socket on external drain pump. Ordering reservoir, drain pump, and also external pump to resolve failure to hold water. Once parts are installed unit can be run for longer. Customer will not be back until 4/30. Set return for 4/30. ; ordrng 1 W11614100 (Reservoir) and 1 W11542868 (Drain Pump) and 1 W10863947 (Tube/Head) and 1 W11023835 (Reservoir cap)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Horseshoe Bay, Texas 78657
David Z
Job Details: 04/16/2025
"Arrived on site to diagnose refrigerator that is not cooling. On arrival unit was plugged in and at room temp. Compressor would not start and just clicks. Compressor is hot, but will not run just attempted starts and buzzing. Tried a different start device and found same result, compressor is fully locked up. Ordering sealed system repair to resolve, compressor locked due to seized rotor or leak. Office to schedule return visit. Ordering SS parts. ; ordrng 1 W11598433 (Evap) and 1 W11686820 (Compressor) and 1 W11506635 (Access Valve) and 1 Wpw10143759 (Dryer) and 1 W11644420 (Condenser)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Uhland, Texas 78640
Tim M
Job Details: 04/16/2025
"Arrived on site to test unit for not heating. Upon arrival customer stated after the initial repair, unit did not heat the first 3 cycles. Later in the day the unit began to heat. Tested unit, found burner tube igniting but not reigniting when cycling. Gained access to internal components, found igniter is degrading and flame sensor window is covered in soot. Replaced igniter (279311) and flame sensor (WP338906) and tested unit, unit is now cycling properly and is heating. Unit is running as designed, no gas leak detected, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Spicewood, Texas 78669
Brandon
Job Details: 04/16/2025
Arrived on site to replace parts ordered by previous tech. The unit is working as designed now parts needed. See pictures
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Spicewood, Texas 78669
Brandon
Job Details: 04/16/2025
"Arrived on site for customer complaint of unit leaking. Found gravity drain hose was not inserted into floor drain causing leak. Found wood floors damaged, see pictures, damage is hard to see from pictures, but floors are buckled. Spoke with DW and MS"
We serviced a
WHIRLPOOL COOKTOP
Model WFES5030RZ0
Near Spicewood, Texas 78669
Brandon
Job Details: 04/16/2025
"Arrived on site for customer complaint of LF burner not switching to low heat. Found failed switch, I replaced infinite switch, unit tested good. Part used w10857622"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Georgetown, Texas 78628
Wesley
Job Details: 04/16/2025
"Arrived onsite and replaced paddle, shield and trim parts to repair for normal ice dispening function. W11087492, W11227946, W11222983, W10815345, W10663699"
We serviced a
MAYTAG WASHER
Model MVW5435PW1
Near Gatesville, Texas 76528
Jonathan M
Job Details: 04/16/2025
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the hinge bearings and found the lid came with the hinges and covers. I replaced the lid as well and tested the unit. The unit began to work and operate as designed. Call complete. W11627419, W11638181, and W11638180."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fischer, Texas 78623
Andrey
Job Details: 04/16/2025
"Arrived on site to test unit for not starting cycle, tested unit found a shirt stuck under wash plate , added penetrant oil but could not remove wash plate, inspected under unit and found unit leaking oil, will need to replace gearcase, slider, rotor and wash plate, ordering parts rescheduled for 4/23, ; ordrng 1 W11510461 (Wash plate) and 1 W11449841 (Gear case) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, Texas 78748
Luis
Job Details: 04/16/2025
"Arrived on site for water leaking. Removed evaporator cover in fresh food section frozen drain and broken styrofoam from cover,removed drain extension in compressor compartment found obstruction in extension flushed and cleaned extension reinstalled extension,ran water through evaporator drain watwr draining correctly, replaced fresh food evaporator cover ran diagnostic all test passed. W11167902"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Kyle, Texas 78640
Tim M
Job Details: 04/16/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival broke out blower wheel and replaced wheel (WP694089) and motor (279827). Reassembled and tested unit, all noises have been eliminated and unit is now running as designed, no gas leak detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Leander, Texas 78641
Tim M
Job Details: 04/16/2025
"Arrived on site to test unit for not latching. Upon arrival customer stated door was not closing well. Tested unit, found latch is working as designed. Ran a diagnostic cycle, latch locked properly and all other components are properly engaging. No one on site for signature. Unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
JENN-AIR OVEN
Model JMW3430DP02
Near Austin, Texas 78749
Tim M
Job Details: 04/16/2025
"Arrived on site to inspect unit for incorrect part installed. Upon arrival customer stated the input buttons do not match the function. Tested and verified, also noticed F2E0 keypad disconnected error code kept flashing even after resetting. Inspected connections, connections are tight but error keeps showing up. Verified part is received is the correct console, compared part numbers and found them to not match. Replaced console (W11236885) and tested, all input buttons now match the functions and unit is running as designed, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Bastrop, Texas 78602
Joe Z
Job Details: 04/16/2025
"Arrived on site for not making ice. Upon arrival, tried running diagnostics and many LEDs on ui are not lighting up. Replaced ui W11387386 and now can get in diagnostics. Have correct temperatures in RC and fc. Confirmed all fans operate. Ran harvest test and ice maker is not responding. Ran fill test and not responding. Gained access to ice maker and confirmed has failed. Replace icemaker W11658802. Test unit and is now operating correctly. No leaks present. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Bastrop, Texas 78602
Joe Z
Job Details: 04/16/2025
Arrived on site to install previously ordered parts. Added both seals W11159728. Job complete
We serviced a
JENN-AIR RANGE
Model JGCP536HL00
Near Manchaca, Texas 78652
Tim M
Job Details: 04/16/2025
"Arrived on site to test unit for center griddle not heating. Upon arrival customer stated the griddle would not heat at all. Tested unit, griddle did engage and start to heat. Inspected switch and found evidence of a short. Replaced switch (W11318834) and tested unit, unit is now engaging and cycling properly. Unit is running as designed, no gas leak detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, Texas 78732
Scott
Job Details: 04/16/2025
"Arrived on site , used pads under motor and sound dampner kit W11401018, W11113654x 6. Unit is sounding quite. No lint build up detected at time of service. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Canyon Lake, Texas 78133
Andrey
Job Details: 04/16/2025
"Arrived on site to test unit for ot working properly, tested unit found all components activating properly but customer stated that the cycle just ends at 15 minutes and the clothes is still wet, inspected console and found some corrosion, replaced console and control as precautionary and tested, unit is now running as designed job complete installed W11089306, w11089308"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Canyon Lake, Texas 78133
Andrey
Job Details: 04/16/2025
"Arrived on site to test unit for noise and water draining too much, tested unit found noise coming from reservoir drain pump, and explained to customer that unit drains out remaining water after every cycle, customer was not aware, ordering reservoir drain pump and rescheduled for 4/23; ordrng 1 W11542868 (Reservoir drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, Texas 78133
Andrey
Job Details: 04/16/2025
"Arrived on site to test unit for not cooling properly, customer stated that unit will completely stop cooling every couple of weeks, PO error pops up, and when he cycles the power all functions return to normal for a couple of weeks, recommend replacing all controls and FC harness, ordering parts rescheduled for 4/23 will need 2 hours; ordrng 1 WPW10624574 (Power supply board) and 1 W10804160 (LED control) and 1 WPW10675033 (Main control) and 1 W11249952 (FC evaporator fan) and 1 W11330971 (Ui) and 1 WPW10769076 (Deli UI)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Canyon Lake, Texas 78133
Andrey
Job Details: 04/16/2025
"Arrived on site to test unit for not working properly, tested unit found broken ceramic element holder, replaced and tested unit is now running as designed job complete installed W11724411"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Georgetown, Texas 78628
Wesley
Job Details: 04/16/2025
"Arrived onsite for broken wiring at the heat relay. Repaired with wiring harness and new control. Unit is now operating as designed. W11728016, W11591405"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL03
Near Georgetown, Texas 78628
Wesley
Job Details: 04/16/2025
Arrived onsite and was advised unit had not errored since prior service. Replaced the warped outer door and tested. Unit is continuing to operate without failure symtpoms. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Leander, Texas 78641
Wesley
Job Details: 04/16/2025
"Arrived onsife for cosmetic damage to the fridge doors. Repalced both doors and the nameplate. Unit is now operating as designed. All checks good. LW10648584, LW10648583, W11178521 no signer available. Unit had never yet been plugged in or hooked up to water at time of service."
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Spicewood, Texas 78669
Brandon
Job Details: 04/16/2025
"Arrived on site to replace previously diagnosed parts. I replaced sump assembly, control, and console. Unit tested good. No leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Horseshoe Bay, Texas 78657
David Z
Job Details: 04/16/2025
Closing ticket. Customer said they are experiencing no further failures and unit was repaired last visit. No work needed.
We serviced a
JENN-AIR MICROWAVE
Model JMHF730RBL00
Near The Hills, Texas 78738
Brandon
Job Details: 04/16/2025
"Arrived on site for customer complaint of time being off, and led not being bright. I set time for customer and explained how to operate the unit. Unit tested good."
We serviced a
JENN-AIR OVEN
Model JJW3830LL01
Near Austin, Texas 78735
Brandon
Job Details: 04/16/2025
"Arrived on site to replace outer doors for double oven due to damage. I replaced upper out door, the lower outer door came in damaged. Ordering lower outer door. Part used w11602609; ordrng 1 W11602609 (Lower outer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model kdtm704kps2
Near Austin, Texas 78737
Brandon
Job Details: 04/16/2025
"Arrived on site for customer complaint of dispenser not opening, found failed dispenser. I replaced dispenser, unit tested good. Part used w11412300"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near New Braunfels, Texas 78132
Andrew
Job Details: 04/16/2025
Arrived on site and replaced compressor(W11547313) drier(WPW10143759) and access port(W11506635). Vacuumed system and charged to specs with 43g of r600a. Unit now working as designed. Advised customer to monitor. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Salado, Texas 76571
Tyler
Job Details: 04/16/2025
"Arrived on site for range translucent tripping breaker when oven was used. On arrival customer stated unit would sometimes heat oven fine amd other times trip. On arrival found 244 L1&2, 122 L1n, 121 L2n, & 0 ng. Replaced control w11548749 amd tested unit with ground wire attached and found it get to 500 degrees without tripping at all. Found amp draw was 10 for bake amd 14 for broil. Imagery customer to allow unit to run for 2 hrs at 500. Unit workforce as designed call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Georgetown, Texas 78633
Lou
Job Details: 04/16/2025
"Arrived on site to inspect dryer taking too long to dry clothing. Upon further inspection, I tested the unit with the door open, and the door switch closed and found the heating element illuminating in the back left vent (photo). Using my vent test kit, I tested the airflow to the unit and found the first two tests failed. I explained to the customer how the venting works and recommended they have a professional check and clean the vents. No repairs to the unit needed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Harker Heights, Texas 76548
Tyler
Job Details: 04/16/2025
"Arrived on site for refrigerator needing sealed system repair. On arrival reconfirmed issue and found compressor bad. Installed Wpw10143759 uv drier, w11506635 access valve, & w11547313 compressor. Recharged system with r600 and informed customer to allow 24 he's to stablize temps. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Georgetown, Texas 78633
Lou
Job Details: 04/16/2025
"Arrived on site to inspect wall oven microwave combo unit microwave interior light not working. Upon further inspection, I checked the microwave light and found it does not turn on when the microwave door is open. Using my microwave tester, I tested the microwave for 30 seconds and found the interior light does not turn on while in use. I pulled the unit out to gain access to the microwave light bulb. Once I had the bulb removed, I found the bulb had burnt out. I replaced the bulb and retested the unit and it is operating as designed. Job completed. W10886919"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Killeen, Texas 76542
Tyler
Job Details: 04/16/2025
"Arrived on site for refrigerator not cooling. On arrival found unit unplugged and I restored power. Found compressor try to stay and immediately fail. Tried new start device and cap from truck stock but found compressor locking up still. Ordering wpw10153759 uv drier, w11506635 access valve, & W11557425 compressor. Office to reschedule once availability of parts is known. ; ordrng 1 W11557425 (Compressor)"
We serviced a
MAYTAG REFRIGERATOR
Model MTF1954ARW
Near Round Rock, Texas 78681
Daniel A
Job Details: 04/16/2025
"Arrived on site to inspect refrigerator not cooling in the fresh food section. Upon further inspection, I checked temperatures and measured 0 FC and 54 RC. I found that the evaporator fan is not running due to becoming seized. I am ordering an evaporator fan. WP61004888. I am scheduling return service for 4 /21. No water leaks observed during service. ; ordrng 1 WP61004888 (Evaporator fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY02
Near Leander, Texas 78641
Chris
Job Details: 04/16/2025
Arrived onsite for unit leaking upon further inspection found tube leaking at top of refrigerator removed tube after defrost parts used tube water w11415785 tested icemaker & water dispenser unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBR2258XES3
Near Austin, Texas 78758
Andrew R
Job Details: 04/16/2025
Arrived onsite for unit not making ice. Upon arrival customer stated it's making ice again. I checked temps and found the freezer to be at correct temps for harvest 6 degrees. I cannot replicate the issue of not ice being made as the icemaker is now making ice and there could have been a chance the arm was stuck in off or there was a defrost issue. Evaporator is clear and no ice is forming on the bottom. Unit is operating as designed at time of service. No leaks. Call complete. No parts installed.
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Austin, Texas 78757
Andrew R
Job Details: 04/16/2025
Arrived onsite for unit with F1E0 error. Upon arrival construction manager Sanchez stated they moved to 5th floor. We checked all the units that had been moved and he could not locate the unit. Sanchez stated to close the call and when they do a walk around they will put another call in if it is found. Call complete. No parts installed. Unit no longer in 327.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Killeen, Texas 76543
Robert
Job Details: 04/16/2025
WFW560CHW4 Arrived on site for a washer not working. On arrival washer wasn't available and client said it was a dryer . They will be calling for services .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cedar Park, Texas 78613
Chris
Job Details: 04/16/2025
Arrived onsite for unit not dispensing ice upon arrival customer stated the unit hasn't dispensed for about a month upon further inspection found ice wedge in dispenser defrost ice from dispenser removed icebin verified ager is working good unit is working as designed no leaks observed during service
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Killeen, Texas 76543
Robert
Job Details: 04/16/2025
F5e2 NTW4516FW4 Arrived on site for a washer with lid locking issues. On arrival verified issue ran diagnostic and found error code F5E2 tried replacing lid lock but the one that was sent was defective it was locked and wouldn't unlock . I ordered new lidlock and returning parts just in case. Also washer isn't near any water source so after replacing part I can't test fully . I rescheduled client for 4/21/25.; ordrng 1 W11307244 (Lid lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Austin, Texas 78723
Miguel
Job Details: 04/16/2025
"Arrived on site for refrigerator not cooling. Found all components turning on but compressormdoes not pump. Evidence of leak from drier. Recovered refrigerant. Replaced drier, compressor and acess valve. Pressure tested. Vacuumed and recharged. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, Texas 78724
Andrew R
Job Details: 04/16/2025
Arrived onsite for dryer making noise. I found the noise to be from the blower wheel touching the vent on start up. Indication of the unit being dropped or damaged was present as there was a dent on the side and the back cover to be bent out a bit. I replaced adjusted the housing and unit no longer makes the noise after testing it four times. Unit now sounds as designed. Call complete. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Cavazos, Texas 76544
Robert
Job Details: 04/16/2025
F3E1 WTW4816FW3 Arrived on site for a washer not working. On arrival washer was unplugged I plugged back in and immediately it went to long drian I ran diagnostic and found error code F3E1 I checked lower wireharness it was in good condition I checked perrsure hose that was in good condition. I needed main control to fix issue part has been ordered but it didn't arrive on time . Part eta is the 18th I rescheduled client for 4/21/25 returning parts just in case needed no water leaks visible from main water supply. ; schdld next appmnt for 4/21 MON !
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Crawford, Texas 76638
Jonathan M
Job Details: 04/16/2025
I wrapped on site for an oven that is flashing an F8 E0 (cooling fan underspeed) error code. Inspected unit and work area. I ran the unit through diagnostics and confirmed the customers which was complaint. I pulled the unit out and checked resistance on the cooling fans. The lower oven cooling and upper oven cooling fans showed 27.9 ohms of resistance. I checked voltage going to the lower cooling fan when in use and found 123.1 V going to either cooling fans. Ut found the upper fan buzzing and not moving when activated. I replaced the upper cooling fan and tested the unit. The unit began to work and operate as designed without flashing the error message. The unit is now working and operating as designed. Call complete. W11598119.
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Georgetown, Texas 78633
Lou
Job Details: 04/16/2025
"Arrived on site to inspect venthood fan not working. Upon further inspection, I tested the unit and found the lightd turn on, but the blower failed to turn on. I found the blower was not plugged into the control panel. Plugged the blower in and retested and unit is operating as designed. Job completed. No one available to sign for receipt/vacant new build"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Georgetown, Texas 78633
Lou
Job Details: 04/16/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the emitter/receiver boards and could not test due to the ice maker had just harvested before I arrived and the tray was full of water. I recommended the customer monitor the unit and contact our office if they have any concerns. Unit is operating as designed and no water leaks observed during service, job completed. W11629974"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Georgetown, Texas 78628
Lou
Job Details: 04/16/2025
"Arrived on site to inspect refrigerator door popping noises. Upon arrival, I found the customer was not home. Office contacted the customer (CW) and customer advised the popping noise is the same as before only the same left RC door. I advised the office to let the customer know that since all of the parts for the lower left hinge and door area have been replaced, i will order the left RC door and all of the components replaced at previous service call and the office will contact them when the door/parts arrive. I am ordering the left RC door, left lower hinge, closer, bushing/cam, and grease. Office to schedule return service and no one available to sign for receipt.; ordrng 1 W11755722 (Bushing) and 1 W10878115 (Lower left hinge) and 1 W10904595 (Closer) and 1 W11518736 (Left RC door) and 2 WP542638 (Grease)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Austin, Texas 78754
Andrew R
Job Details: 04/16/2025
Arrived onsite for door dented. I confirmed there was a dent and scratch on the RC door. I replaced the door and unit now looks as designed. No leaks present. Call complete. Installed LW10648584 RC DOOR and W10830982 PLUG.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Copperas Cove, Texas 76522
Robert
Job Details: 04/16/2025
WRF560SEYM05 Arrived on site for a refrigerator not cooling. On arrival client stated FC would freeze but RC wouldn't get cold. I ran diagnostic and on test one evaporator motor didn't turn on . I removed evaporator cover and frost pattern was good I replaced evaporator motor and tested again product is now working as its designed no water leaks visible from main water supply.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Austin, Texas 78746
Luis
Job Details: 04/16/2025
"Arrived on site for thin to no ice. Ran test found weak water fill and recirculating pump making a ticking noise while operating, replaced valve and pump under company warranty ran diagnostic all test passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Belton, Texas 76513
Tyler
Job Details: 04/16/2025
"Arrived on site dishwasher not starting. On arrival confirmed failure and found f2e1 in diagnostic mode. Also found start button would not activate in normal mode, cleared error and found motor functioning in diagnostic. Ordering W11683480 controlv amd price will need to reschedule once availability of part is known; ordrng 1 W11683480 (Control)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Killeen, Texas 76549
Robert
Job Details: 04/16/2025
RTW4516FW2 Arrived on site for a washer making nosies. On arrival I ran diagnostic and no error codes showed up. I ran a test and as soon as the water started pouring in the washer that's when it started screaming for help bad water valves. I ordered water valves because they were not sent . Rescheduling client ; ordrng 1 W11210463 (Water valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Cedar Park, Texas 78613
Chris
Job Details: 04/16/2025
Arrived onsite for unit not heating & making noise upon further inspection found bad rollers & belt parts used repair kit 4392065 also lent tube in dryer was completely restricted by lent removed & clean3d unit tested cycles unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lorena, Texas 76655
Jonathan M
Job Details: 04/16/2025
"Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the control assembly and brandina through calibration. I ran the unit through an auto test, and the unit ran as designed. Call complete. W11608056."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Marble Falls, Texas 78654
David Z
Job Details: 04/16/2025
"Arrived on site to diagnose range tripping breaker when in use. Found good voltage and polarity, and oven only trips breaker. Followed service pointer steps for GFCI nuisance and replaced elements and set for 500 degree 2 hour burnoff. Called in findings to tech line to report nuisance trip, SR7741367960. Reported findings to safety as well, 7741282476. Customer advised this is the only repair to resolve nuisance tripping, and if it continues to happen they should have their breaker replaced with a different model and version. Unit working as designed. Parts used - W10856603, W11182108."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW09
Near Hewitt, Texas 76643
Jonathan M
Job Details: 04/16/2025
"Arrive down site for a refrigerator that has a light out in the freezer section. Inspected unit and work area. The customer advised that a day after he initially called in, the light came back on. He advised that since then, the unit has been working since. I checked the door switch and led module and found both to be working and operating as designed. I asked the customer if he had had any issues with frost, build up in his freezer section, and he advised that he had that issue one time. I showed the customer the way that the freezer door opens and did show him that if he pulls it from the left hand side, the door may not close fully if he doesn't slam the door shut. I explained that his door not being fully closed would make sense with his issue due to frost build up in the door switch. I did tell him that i've seen this many times and that it appeared he corrected the issue himself. I showed the customer about the door and how to properly open and close the door. I also explained how to remove some of the ice build up that gets in the door switch if this ever happens again. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Liberty Hill, Texas 78642
Chris
Job Details: 04/16/2025
Arrived onsite for unit needing calibration upon further inspection found unit doesn't need calibration customer had inspection done inspector stated the unit need calibration for temp checked temp with multimeter roughly 20 after lower oven is 348 unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Smithville, Texas 78957
Matthew
Job Details: 04/16/2025
"Arrived onsite for unit needing sealed system repair. Customer was not home but gave access. Tapped system and was not flat. Replaced faulty compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor over 48hrs. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78748
James K
Job Details: 04/16/2025
"Arrived on site for unit not heating. Upon arrival, found unit heating but not going above 135F on high heat. Disconnected vent hose and found temperatures cycling as normal. Met with superintendent and confirmed there is a blockage internally and will to call building contractor. Unit is functioning as designed. No parts needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Manor, Texas 78653
Miguel
Job Details: 04/16/2025
Arrived kn site for dented door. Removed and replaced fresh food door. Call complete. Vacant apt. Still under construction. LW10648584
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Hutto, Texas 78634
Miguel
Job Details: 04/16/2025
Arrived on site for icemaker being slow. Found freezer temp at -1f. Cycled icemaker and confirmed it cycles and fills properly. No failures found. Advised customer unit is designed to dump ice every 4_6 hours. That means it will only dump about 4-6 times per day. Working as designed. Call complete. No parts.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, Texas 78748
James K
Job Details: 04/16/2025
"Arrived on site for unit not heating. Upon arrival, found correct incoming voltage to terminal block. Proceeded to expose heater and found OL on heater windings. Proceeded to replace W10909685 thermal fuse, 280148 thermal cut off and WP3387747 element. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Hutto, Texas 78634
Miguel
Job Details: 04/16/2025
Arrived on site for oven not working. Found the breaker was tripped again. Reset breaker and tested. All working properly. No errors. Called tech support with previous ticket number 7741041088. Amp draw is 15 then 11 while in bake. Per tech support. Replace bake and broil element. Then do a bake off. Trickling of voltage going through elements. Reset from Tuesday am. ; ordrng 1 W11617232 (Broil element) and 1 W11545804 (Bake element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Lago Vista, Texas 78645
Daniel A
Job Details: 04/16/2025
"Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the console, and dispenser assembly. I ran an automatic test in test mode, and the unit is now operating as designed. No water leaks observed duirng service. W11505225 W11460908 W11412300"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Round Rock, Texas 78665
Justin
Job Details: 04/16/2025
Arrived on site for icemaker not dispensing ice. Icemaker arm is no longer rotating to dump ice. Replaced ice maker and tested told customer up to 72 hrs for full harvest. No leaks present at this time job completed
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Round Rock, Texas 78665
Justin
Job Details: 04/16/2025
Arrived on site for knob peel8ng. Confirmed with claims on repair came back repair is covered. Replaced knob and tested. Unit is functioning properly and as designed to job completed
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, Texas 78665
Justin
Job Details: 04/16/2025
Arrived on site for unit not turning off or heating. Spoke with customer as soon as I got there. Customer informed me unit will not turn off just goes through all the other dry cycles. Unit timer is bad. Replaced timer and tested unit is now heating and turning off. Unit is now functioning properly and as designed to job completed sr#7741334453
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Leander, Texas 78641
Daniel A
Job Details: 04/16/2025
"Arrived on site to inspect refrigerator with LED lights not working. Upon further inspection, I found that the led lights had failed. I replaced the led modules with the updated version per manufacture guidlines. The unit is now operating as designed. No water leaks observed during service.W11632139"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Pflugerville, Texas 78660
Justin
Job Details: 04/16/2025
F8 e4 Arrived on site for f8 e4 float switch. Insp5float switch and tray found water. Tested unit and found no active leaks. Replaced float switch and tested one more time again no active leak present at this time. Informed customer not to pre washes and to be aware nothing block8ng spray arm. Unit is functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Temple, Texas 76502
Brandon B
Job Details: 04/16/2025
Arrived on-site for washer not dispensing detergent. Checked all 3 valves in diagnostics and they're working as designed. I installed drawer(w11413340) and cycled unit. Everything is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Temple, Texas 76502
Brandon B
Job Details: 04/16/2025
Arrived on-site for dryer not drying. Found that the dryer is heating but that it has terrible air flow. When I removed the vent on the back it was full of water and lent. Advised customer to get vents cleaned and not to use it until then. No parts used.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Temple, Texas 76504
Brandon B
Job Details: 04/16/2025
Arrived on-site for washer not starting. Got a f9e1 code for drain pump. Found no resistance at harness to pump. Found the harness is broken at the pump. The harness hadn't arrived so it's not on my truck. Will need the harness(w11643701) for return visit. I drained the unit before I left. No parts used ; schdld next appmnt for 4/21 MON !
We serviced a
MAYTAG REFRIGERATOR
Model MSD2650KEU
Near Temple, Texas 76504
Brandon B
Job Details: 04/16/2025
Arrived on-site for refrigerator leaking water. I verified the issue. The water line coming in to the icemaker is blowing out of the housing. Icemaker is working as it should. The housing is a loose fit for the hose. I'm ordering 1 WP67003576 and wpa3223101 for return visit. Office will need to reschedule. No parts used ; ordrng 1 WP67003576 (Water line housing) and 1 WPA3223101 (Insert)