"Arrived on site for customer complaint of unit not starting or finishing cycles at times. I found intermittent control issues as well as pinched wire harness. I replaced control, harness, and clip. Unit tested good. Parts used w11643701, w11755726, w11513246"

"Arrived on site to replace previously ordered parts. Upon arrival, confirmed the issue and door dips left upon closing. Replaced W11643896 hinge and W11643900 hinge. Tested unit and improved slightly but still present. Explained to customer one hinge is a passive hinge which creates a locking effect as the other hinge is just a standard hinge. Customer agreed and understood the mechanics. Unit is functioning as designed."

"On arrival verified complaint of unit, not starting verified voltage and polarity are correct when activating timer does send voltage found. Push to start switch is broken and not allowing for completed circuit. Replace, push to start switch, attempted to run cycle again and found you is still not starting. Trace voltage and found the thermal fuse is open. Replace the thermal fuse and restarted cycle unit. Now runs and heats job, complete installed wp3392519 and wpw10117655"

Arrived on site for dryer not heating .unit is getting proper voltage and polarity . Found one of the wires on cycle thermostat not connected . Reconnected wire . Unit is heating up properly . No parts used . No lint build up detected at time of service. Maintenance not on hand to sign ticket . Job complete

"On arrival Verified complaint of unit, not draining visual inspections in the unit and found that the harness to the drain pump is broken unit will need harness harness was received today at office. No need to reorder rescheduled for 3/24; schdld next appmnt for 3/24 MON !"

"Arrived on site for SAFETY Dryer won't stop tumbling door has to stay open to get dry to stop will not turn off. Upon arrival, test polarity and is correct. Got 1201v on both L1 and L2 to Neutral and 242 from L1-L2 together. Found meter reads continuity when timer is in OFF position. Need to replace timer. Replaced timer and is now operating as designed. Called SAFTEY but there is no answer. Sent email with all notes and picture. Job complete"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the lower harness and tested the unit. I found the unit working and operating as designed. Call complete. W11557918.

"Arrived on site to test the unit for sparking during heating. Found that the customer had left the rack inside when not baking or broiling. Advised the customer to remove the rack when using the unit as a microwave. Contacted Techline, performed tests with their guidance, and was advised to replace the rack. Ordering a new rack; the office will contact the customer to reschedule. SR#7741185554 JUST DROP OFF. Also called safety ; ordrng 1 W11707190 (Rack)"

Arrived on site to i stall previously diagnosed and ordered part. I replaced the door ice and reassembled and tested the dispenser. The dispenser is now operating as designed. No water leaks were observed at the end of service . W11678832

"Arrived on site for washer not stopping. Keeps running for hours. Found f3e1, f1e1. Cleared codes. Blew threw pressure hose to ensure it wasn't kinked or clogged. It checks good. Was able to complete diagnostics with no further issues. Ordering main control. Office will call to schedule ; ordrng 1 W11607637 (Control)"

"Arrived on site to follow up on washer that is now tripping breaker at times, and also not starting. Customer specified that sometimes they will run a load and it'll trip during the latter part of the cycle towards spin, but not all the time. They will reset breaker and try the load again and have a hard time starting it until they reset again. Does not happen on all cycles. I checked the breaker and found washer is on an GFCI/ARC breaker. I ran unit through diagnostics and found NO error codes present at all. Ran all diagnostic items for 1-2 mins and no breaker tripped, and spin for 4 minutes. Started a normal cycle and watched it run up to, and including some of spin. Unit did not fail or trip breaker. I recommended moving the unit to an extension cord on the outlet in the laundry room since it was ARC fault only. Called findings into tech line, SR7741188080 and they had no repair recommendations since we could not duplicate. After I left customer called and said unit wouldn't start and sensing was blinking. Came back by and hit start and unit progressed normally. Advised customer to just let the unit run, and that during sensing it may delay / run and touching lid will stop it. No other repairs made since we could not duplicate any failures, and would need additional data and breaker trips. Call completed."

"Arrived on site to inspect dishwasher displaying error code F8E4. Upon arrival, I found that the drip pan was holding water and triggering the overflow switch. The customer advised that they recently changed detergent and immediately noticed this issue. I dried the pan and cleared the code, ran a test, and found that all components are operating as designed and no leaks observed. I found that the detergent caused the dishwasher to produce too many suds and overflowed into the drip pan. I informed the customer on proper detergent and rinse aid usage. No parts installed."

Arrived on-site for control lock. Found control was locked. Installed console(w11296171) and cycled unit. Everything is working as designed.

Arrived on site for smell of gas underneath. Found large amounts of pipe dope around regulator. Removed cooktop. Replaced regulator and tested with top off. Found bubbles coming from middle burner. Secured burner tunes and retested. No more bubbles. No more leaks. Call complete. W11087445. Called safety. Sr#7741176313

Arrived on site to test unit fornot washing. Found error f7e1(tachometer missing). Replaced actuator(W11481722) and completed diagnostics with no issues. No leaks detected. Job complete.

"Arrived on site for a washing machine that won't open the lid and is locked. Inspected unit and work area. The customer stated that the machine had not drained and that they were able to get the unit unlocked, but that it would not start a new cycle or drain out the water. I found an F9 E1 (long drain) error code flashing on the control. I gained access to the control and found an open line through the drain pump circuit. I gained access to the drain pump and found proper resistance, indicating an issue with the wire harness. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11643701."

Arrived on site to repair previously diagnosed issue wire harnessandd control replacement. Made repair and tested unit is now functioning properly and as designed to. No leaks present at this job completed. Parts used w1155133246 and w116443701

"Arrived on site for leaking water. Upon arrival, Ran diagnostics and get error code F4-E3 wash motor not operating. inspected surrounding around unit and on floor and there are no damages due to water. Ran unit. Fill valve an drain pump are good. Found water dripping from wash motor. Found motor is rusted and not operating. Removed sump and motor and found leaking from pump. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present. Job complete."

"Arrived on site for making noise. Upon arrival, Customer states that the noise was continuously happening but has stopped the last day. Ran temperature test and get 0 in FC and 40 in RC. Ran diagnostics to force all components. All components operate correctly with no odd sounds. Inspected evaporator and have small amount of frost build up around fan area. Ran forced defrost and is operating correctly. Did find freezer over filled with product. Recommend less amount of food to allow correct airflow and to assist with airflow to evaporator.. Cannot duplicate noise issues at this time. Recommend if happens again for customer to get a video recording of noise to assist with diagnosis. Unit is currently operating as designed. Job complete"

"Arrived on site for a washing machine that is still not starting cycles and is flashing an F7 E1 (basket speed fault) error code. I tested the unit and found the basket spinning, but grinding on something underneath. After canceling the cycle and lifting the washer, i found the cover shield grinding against the drive pulley. I found that the cover shield screws had become disconnected from the gear case due to the gear case holes being stripped.. i replaced the gear case, belt, and cam assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11449840, W10721967, and WPW10006384.; O-emld tckt"

"Arrived on site to test unit for not latching, tested unit found broken lid lock, ordering part rescheduled for 3/25; ordrng 1 W11513248 (Latch)"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. A replaced the compressor, dryer and access valve and charged the unit up with 250 psi of nitrogen. I found pressures hold for fifteen minutes. I vacuumed down the unit to -30 psi and found pressures hold again. I charged the unit up with 40 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete. W11547313, WPW10143759, and W11506635."

"Arrived on site for customer complaint of unit not starting or finishing cycles at times. I found intermittent control issues as well as pinched wire harness. I replaced control, harness, and clip. Unit tested good. Parts used w11643701, w11755726, w11513246"

"Arrived onsite for unit not filling. On arrival found customer believes the unit wasn't filling enough. Ran diagnostics for error codes and found none. Ran valve test and unit if filling properly advised customer on adjusting settings, like using bulky with high deep water to increase the level. Also advised customer of load size and detergent use. Unit is functioning properly. Job complete"

Arrived on-site for washer not cycling. Found latch error code. Installed latch w11307244. Cycled unit and everything is working as designed.

MVWP576KW1 Arrived on site from previous tech to install parts. On arrival I called client to find home and she directly to her home she told me that someone was going to meet there at 8am. I arrived early I told client I would wait for the person until 8:15am . Client told me that the person meeting me at her home can't make it and she wanted to reschedule. I rescheduled for 3/24/25 returning all parts ; schdld next appmnt for 3/24 MON !

"Arrived on site to inspect dishwasher with error code F6E1. Upon further inspection, I found that the error was displaying and preventing a cycle from being started. I gained access to the Ui control and found that water had entered and shorted the board. The main cause was the console overlay had started to separate. I replaced both the console and the ui control. I ran a test cycle, and the unit is now operatimg as designed. No water leaks were observed during service. W11632709 W11460908"

"Arrived on site for customer complaint of unit clicking and not cooling. I found failed start device, I replaced start device, plugged unit in, compressor started but was making a real loud noise and clicked off. I found compressor shorted to ground, ordering compressor, filter dryer, and access valve. Parts used w11524472; ordrng 1 W11557425 (Compressor) and 1 Cnote (SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Lockring kit) and 1 Wpw10143759 (Filter drier) and 1 W11506635 (Access valve) and 1 Cnote (Office to reschedule)"

"Arrived on site ro inpsect dishwasher not filling or starting a cycle. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F10E2 wax motor electrical error. I attempted to run a test cycle however the machine failed to start. I removed the vent and found it to be out of spec and not able to close. I replaced the vent assembly and retested the unit in disgnosics. The dishwasher is now running properly. I ran a test in consumer mode, and it is not running and operating as designed. No water leaks were observed during service. W11649995"

"Arrived on site do unit making a clanking noise. Upon arrival, customer stated the noise will occur during a heavier load. Proceeded to replace W10754448 clutch, W11195971 stator, W11260238 rotor, W10734521 slider and W11449841 gearcase. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for range needing infinite switch Wpw10434452. On arrival reconfirmed issue and installed part, then reassembled and tested the front left burner and found it working as designed, call complete"

"Arrived on site to test unit for no water at dispenser, tested unit found very low pressure, removed filter and tested pressure has returned to normal, advised customer that the filter needs to be changed, also stated that water is spraying in the top of unit again, tested unit found a hole it the fill tube rubber boot, will need to replace fill tube to fix issue, ordered part rescheduled for 3/26; ordrng 1 W11415785 (Fill tube)"

"Arrived on site for SAFETY Dryer won't stop tumbling door has to stay open to get dry to stop will not turn off. Upon arrival, test polarity and is correct. Got 1201v on both L1 and L2 to Neutral and 242 from L1-L2 together. Found meter reads continuity when timer is in OFF position. Need to replace timer. Replaced timer and is now operating as designed. Called SAFTEY but there is no answer. Sent email with all notes and picture. Job complete"

"Arrived on site to test the bottom oven, which was reported to be either not reaching temperature or taking too long to preheat. Pulled the unit out to check the ohms and continuity of the bake and broil elements; both tested good. Discovered that the upper connection to the broil element was not connected. Secured the connection and tested the unit by preheating the oven to 350?F. The oven successfully preheated to 350?F within 12 minutes. Verified the average temperature, which measured 357?F perfectly within the acceptable range. Job Complete."

"Arrived on site to inspect the refrigerator, not cooling at all. Upon further inspection, I checked incoming voltage to the inverter and measured 120vac. I checked running voltage to inverter and measured 6.9VDC. I checked the windings on the compressor, and they measured good and no shorts measured on the leads to ground. I verified that the fans are running properly. The inverter has failed and is not running the compressor. I am ordering the inverter. Office to schedule return service. No water leaks were observed during service. ; ordrng 1 W11685134 (Inverter)"

"Arrived on site to diagnose washer making noises when in use. Customer said unit seemed to be much louder than their last, and had some clicking when agitating and banging on spinup. Ran unit and found no abnormal noises or failures. I checked the rotor / stator / slider and found no evidence of failure. Advised customer balance is critical and unit must be equally balanced or it will bang and make noise. Advised unit will be louder than their previous front load due to this model and top load design. Everything working as designed at this time, with no failures found. Call completed."

Arrived on-site for unit not cycling. Found error code for motor. Installed motor (w11613479) cycled unit and everything is working as designed.

"Arrived on site to inspect dryer not stopping once the timer has ended. Upon further inspection, I gained access to the dryer timer and tested on timed dry with heat and found between points C-T on the timer harness I had 123V and at the same points with no heat I had 0V. I tested from points T-F on the same harness with no heat and had 123V. I contacted techline and spoke to Joe and advised of the history of repairs and my testings/findings today. Joe advised that since the unit has had 3 timers replaced since December 2024, the tenant is possibly turning the timer backwards or counter clockwise and damaging the timer. Joe advised that my points of testing indicate another failed timer and recommended replacing the timer. Joe provided SR#7741120463. I removed and replaced the timer and retested and unit is operating as. Since the tenant was not home, I left a note next to the dryer timer knob telling them to only turn the knob clockwise. No lint observed during service, job completed."

Arrived onsite for unit not cleaning dishes upon further inspection found f7e1 ran diagnostics replaced pump & motor Wpw10605057 heating element w10703867 ran test cycles unit is working as designed no leaks observed during service

WMH31017HS10 Arrived on site for a otr microwave fan not working correctly. On arrival client said fan works good but it not venting correctly and he noticed after his roof was replaced. I checked venting and it was very weak. I removed microwave and the fan works great product is working as its designed. The issue is the ventilation to home client will be contacting home builder to address issue no parts used.

WFW560CHW4 Arrived on site for a washer making loud sounds. On arrival client stated that when washing and spinning product makes the loudest sounds. I ran diagnostic no error codes I ran a spin test still no sounds. Client stated the sounds only happens when a load is in the washer. I asked client to add some laundry. Then I ran quick wash and that's when i heard the loud noises it was the pedestal. I tightened the nuts on the legs and the other screws on the pedestal that were lose. The noises are definitely coming from the pedestal after tightening screws and nuts I didn't hear sounds . No parts used product works as it's designed no water leaks visible from main water.

Arrived on site to test unit for not starting wash cycles. Found error f9e1(no drain). Found blue wire to pump was cut. Fixed wiring with butt connection and secured with zip ties. Unit is now working as designed. No leaks detected. Job complete.

WFP2715HW0 Arrived on site for wrong pedestal . On arrival verified issue I uploaded photos of the issue. Washer is overlapping pedestal causing washer not function correctly. Washer needs the correct pedestal or it can cause future problems for washer and client. No water leaks visible from main water supply no parts needed.

"On arrival, verify complaint of damage tub per previous diagnosis. Replace the tub and found further damage to the machine unit will need a new door panel outer as well as the rail on the right side for the top rack. After installing new tub confirmed, no leaks from the unit ordering. Door panel W11416374 and rack slider W11553484 reschedule for 3/26 . Installed W11409866; ordrng 1 W11553484 (Top rack slide right) and 1 W11416374 (Outer door panel)"

"Arrived on site to replace previously ordered parts. Upon arrival, confirmed the issue and door dips left upon closing. Replaced W11643896 hinge and W11643900 hinge. Tested unit and improved slightly but still present. Explained to customer one hinge is a passive hinge which creates a locking effect as the other hinge is just a standard hinge. Customer agreed and understood the mechanics. Unit is functioning as designed."

"On arrival verified complaint of unit, not starting verified voltage and polarity are correct when activating timer does send voltage found. Push to start switch is broken and not allowing for completed circuit. Replace, push to start switch, attempted to run cycle again and found you is still not starting. Trace voltage and found the thermal fuse is open. Replace the thermal fuse and restarted cycle unit. Now runs and heats job, complete installed wp3392519 and wpw10117655"

On arrival verified complaint of freezer light not working. On arrival unit it is working as designed. Advised customer of possible causes including door switch getting stuck. Advised. Customer on use and care. Job complete no parts installed

"Arrived on site to test unit for excessive shaking, tested unit found agitator loose again and not sitting tightly on the shaft, replaced agitator and screw and tested, unit is now running as designed no leaks detected job complete installed W11550891, W10752187"

"Arrived on site for customer complaint of microwave making a popping sound and not heating. Found failed magnetron that burnt the wave guide cover. Ordering high voltage parts, mag, cap, diode, as well as wave guide cover. ; ordrng 1 W10249516 (Cover wave guide.)"

"Arrived on site to inspect washer running drain pump continuously. Upon further inspection, I found that the control had an internal failure, which was causing it to sense a full tub and activating the drain pump. I installed a new control provided by the customer. W11607637 I calibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. No one on site to sign"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the lower harness and tested the unit. I found the unit working and operating as designed. Call complete. W11557918.

"Arrived on site. Found evaporator thermistor hanging down,located clip under evaporator plate,removed clip installed thermistor to clip and secured to return line under evaporator plate. Ran diagnostic pump not sending power to valve,ran compressor test frost forming,ran a normal cycle pump would send power to valve under a normal cycle but not in diagnostic weak water flow,found discoloration on bin thermistor. Replaced recirculating pump,bin thermistor and valve,ran diagnostic all test passed. W10897719,w11542867,wpw10511923; used 1 W10897719 (Valve), 1 W11542867 (Pump), and 1 Wpw10511923 (Thermistor) from stock"

"Arrived on site to test unit for not draining, tested unit removed front panel and found drian pump clogged with pet hair, advised customer that i will be cleared once but they need to clear it every month if possible, unit it is now running as designed no leaks detected job complete no parts installed"

"My arrival verifies. Explain of unit, not locking visual inspection. In the unit found that the strike is busted, replace the strike and rain unit unit component activation passed. And unit started cycle Normally, job complete install w11457841"

Arrived on site and replaced terminal block(WPW10245259) and harness(W11616884). Unit is now working as designed. Job complete.

"Arrived on site for customer complaint of unit not dispensing the detergent. I found leak from water valve, hot and cold lines reversed. I replaced drawer and reconnected water lines properly. Unit tested good. Informed customer that if further repairs are needed, she would have to contact her warranty company to get a new model/serial tag since there isn't one on the machine. Part usedw11596130"

Arrived onsite for oven light not working upon further inspection found light bulb burned out replaced light assembly w11707255 unit is working as designed no gas leaks detected during service

"Arrived onsite for unit leaking. Found unit supply hose cross-threded the inlet valve and then some sort of adhesive was used to bind the hose to the valve. Took pics and notified builder. Replaced fill valve but notified builder to have supply line Replaced due to not being able to remove. Left unit unplugged and water off for safety. Unit is new build, unoccupied. No one onsite for signature."

"Arrived on site to follow up on washer that is now tripping breaker at times, and also not starting. Customer specified that sometimes they will run a load and it'll trip during the latter part of the cycle towards spin, but not all the time. They will reset breaker and try the load again and have a hard time starting it until they reset again. Does not happen on all cycles. I checked the breaker and found washer is on an GFCI/ARC breaker. I ran unit through diagnostics and found NO error codes present at all. Ran all diagnostic items for 1-2 mins and no breaker tripped, and spin for 4 minutes. Started a normal cycle and watched it run up to, and including some of spin. Unit did not fail or trip breaker. I recommended moving the unit to an extension cord on the outlet in the laundry room since it was ARC fault only. Called findings into tech line, SR7741188080 and they had no repair recommendations since we could not duplicate. After I left customer called and said unit wouldn't start and sensing was blinking. Came back by and hit start and unit progressed normally. Advised customer to just let the unit run, and that during sensing it may delay / run and touching lid will stop it. No other repairs made since we could not duplicate any failures, and would need additional data and breaker trips. Call completed."

"Arrived onsote for a washing machine that is going off balance intermittently and is shaking a lot. Inspected unit and work area. The customer advised that certain cycles seem to go off balance and other cycles even if the unit is not going off balance, the unit it shakes a lot. I checked the suspension and found the suspension was good. I checked the basket and found the basket properly secured on top of the drive shaft. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. I did advise the customer that shaking on these machines was quite normal and that the off balance issues may have been due to the loads that were in the washer at the time. I went over loading procedures and recommendations from the manufacturer. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to repair previously diagnosed issue gearcase replacement. Replaced gearcase and tested noise issue continued after repair. Called SW and reported advised me to replace belt and splutch assembly made repair and tested. Unit is no longer making screeching noise. No leaks present at this time job completed. Parts usedw11239857, w10721967 and w11449840"

"Arrived on site to inspect dishwasher displaying error code F8E4. Upon arrival, I found that the drip pan was holding water and triggering the overflow switch. The customer advised that they recently changed detergent and immediately noticed this issue. I dried the pan and cleared the code, ran a test, and found that all components are operating as designed and no leaks observed. I found that the detergent caused the dishwasher to produce too many suds and overflowed into the drip pan. I informed the customer on proper detergent and rinse aid usage. No parts installed."

"On arrival Verified complaint of unit, not draining visual inspections in the unit and found that the harness to the drain pump is broken unit will need harness harness was received today at office. No need to reorder rescheduled for 3/24; schdld next appmnt for 3/24 MON !"

"Arrived on site. Ran diagnostic no frost pattern on evaporator can hear compressor running and some pressure and refrigerant in system checked pressure low charge, disassembled unit found small trqce of oil on evaporator. Replaced evaporator and drier,ran compressor test with tubing exposed appeared as if another leak,vacuumed system no loss in vacuum, pressurized system to 250 psi uploaded picture no pressure loss,vacuumed system down recharged system to manufacturer spec ran compressor test good frost formation,let pressures equalize no change in pressure reassembled unit ran diagnostic again good frost pattern unit passed all diagnostic test."

Arrived on site for dryer not heating .unit is getting proper voltage and polarity . Found one of the wires on cycle thermostat not connected . Reconnected wire . Unit is heating up properly . No parts used . No lint build up detected at time of service. Maintenance not on hand to sign ticket . Job complete

Arrived on site for refrigerator making a rattling noise randomly through the day as well as when doors were open and shut per customer on arrival. Found on arrival the damper motor was failing and causing the noise ordering WPW10479155 damper and rescheduled customer for 03-24-25 to complete repairs. ; ordrng 1 WPW10479155 (Damper)

"Arrived on site for leaking water. Upon arrival, Ran diagnostics and get error code F4-E3 wash motor not operating. inspected surrounding around unit and on floor and there are no damages due to water. Ran unit. Fill valve an drain pump are good. Found water dripping from wash motor. Found motor is rusted and not operating. Removed sump and motor and found leaking from pump. Replaced sump and motor W11613479. Test unit and is operating as designed. No leaks present. Job complete."

Arrived on site to repair previously diagnosed issue wire harnessandd control replacement. Made repair and tested unit is now functioning properly and as designed to. No leaks present at this job completed. Parts used w1155133246 and w116443701

"Arrived on site for making noise. Upon arrival, Customer states that the noise was continuously happening but has stopped the last day. Ran temperature test and get 0 in FC and 40 in RC. Ran diagnostics to force all components. All components operate correctly with no odd sounds. Inspected evaporator and have small amount of frost build up around fan area. Ran forced defrost and is operating correctly. Did find freezer over filled with product. Recommend less amount of food to allow correct airflow and to assist with airflow to evaporator.. Cannot duplicate noise issues at this time. Recommend if happens again for customer to get a video recording of noise to assist with diagnosis. Unit is currently operating as designed. Job complete"

"Arrived on site for refrigerator not dispensing ice . Found icemaker was off. Turned it back on and icemaker cycled. Found tray not fully letting cubes out and can cause overflow. Tested and found water not getting to icemaker. Tested water and it had low flow. Customer had new filter, replaced filter and water flow came back. Ran test 19 and vefified 13vdc to fill tube heater. Tested again and water now working through door, suspect water frozen due to bad filter. Found molding around dispenser door. Replace icemaker and dispenser door. Also found damper assembly is noisy. Replaced damper. Verified operarion. Call complete."

"Arrived onsite for unit cutting off mid cycle upon further inspection replaced ui ran test cycles unit is working as designed F3e2,f3e1,f6e1"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. A replaced the compressor, dryer and access valve and charged the unit up with 250 psi of nitrogen. I found pressures hold for fifteen minutes. I vacuumed down the unit to -30 psi and found pressures hold again. I charged the unit up with 40 g of R600 refrigerant and tested the unit. The unit began to cool and operate as designed. Call complete. W11547313, WPW10143759, and W11506635."

"Arrived on site for water leaking. Found water leaking from front of filter housing,found filter not fully rotated in housing causing leak,rotated housing fully tested water dispenser good flow no leaks from filter housing. Gained access to compressor compartment removed drain no obstruction in drain tube,no obstruction in drain line going into fresh food section,advised customer to.defroat unit 24 hrs to remove ice build up."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not circulating. Test motor and motor getting correct voltage but still not responding. Replaced sump and motor test unit and unit test good job complete.

Arrived on site for unit not turning bake on error code control failure. Replaced control and tested. Unit is now functioning properly and as designed to

"Arrived on site to install previously diagnosed bimetal to resolve defrost issue. Removed rear panel and installed new bimetal. Checked heater while panel was off and found heater good. I did see thst the heater shield had started melting into the liner, and liner has taken on some water. Advised customer of findings, and added pictures in the event issue comes back or gets worse. Unit should be working as designed. Parts used- WPW10165425. Call completed."

"Arrived on site for customer complaint of unit clicking and not cooling. I found failed start device, I replaced start device, plugged unit in, compressor started but was making a real loud noise and clicked off. I found compressor shorted to ground, ordering compressor, filter dryer, and access valve. Parts used w11524472; ordrng 1 W11557425 (Compressor) and 1 Cnote (SS tech) and 1 Cnote (2 hour job) and 1 Cnote (Lockring kit) and 1 Wpw10143759 (Filter drier) and 1 W11506635 (Access valve) and 1 Cnote (Office to reschedule)"

Arrived on site frozen freezer door frozen in place. Allowed unit to dethaw for more then 72 hrs so I could access inside freezer. Wiped unit completely dry. Used inspection camera to inspect freezer drain tube. Inspected from the back of the unit drain tube near the compressor to make sure no objects had gotten inside of drain causing unit to build up water and freeze during defrost. Drain checked out took picture. After putting back together went back to the front of the machine noticed water leaking from ice machine casing. Replaced ice maker and tested no leaks present at this time. Maintenance will monitor unit for the next few days job completed.

"Arrived on site to test unit for broken dispenser, tested unit found broken dispenser, replaced and tested unit is now running as designed no leaks detected job complete installed W11705151"

Arrived on site to test unit for no ice production. Found fill tube extension not in fill cup. Secured extension and unit now working as designed. No parts replaced at this time. Contractor not present for signature. Job complete.

Arrived onsite and replaced the drain pump. Customer had corrected and added a proper standpipe. Unit is now operating as designed. All checks good. No one available to sign receipt. W10919003

Arrived onsite for unit not cleaning dishes upon further inspection found f7e1 ran diagnostics replaced pump & motor Wpw10605057 heating element w10703867 ran test cycles unit is working as designed no leaks observed during service

WFW560CHW4 Arrived on site for a washer making loud sounds. On arrival client stated that when washing and spinning product makes the loudest sounds. I ran diagnostic no error codes I ran a spin test still no sounds. Client stated the sounds only happens when a load is in the washer. I asked client to add some laundry. Then I ran quick wash and that's when i heard the loud noises it was the pedestal. I tightened the nuts on the legs and the other screws on the pedestal that were lose. The noises are definitely coming from the pedestal after tightening screws and nuts I didn't hear sounds . No parts used product works as it's designed no water leaks visible from main water.

Arrived on site to test unit for time acting erratic. Replaced console(W11659257) and monitored time. Unit appears to be working as designed. Advised customer to monitor.

WMH31017HS10 Arrived on site for a otr microwave fan not working correctly. On arrival client said fan works good but it not venting correctly and he noticed after his roof was replaced. I checked venting and it was very weak. I removed microwave and the fan works great product is working as its designed. The issue is the ventilation to home client will be contacting home builder to address issue no parts used.

WFP2715HW0 Arrived on site for wrong pedestal . On arrival verified issue I uploaded photos of the issue. Washer is overlapping pedestal causing washer not function correctly. Washer needs the correct pedestal or it can cause future problems for washer and client. No water leaks visible from main water supply no parts needed.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper rack spray arm and right rack adjuster. When I went to remove the rack from the unit to replace the adjuster, I found the left adjuster was mounted to the rack with a rusted screw and nut. I was able to get the right adjuster on without removing the rack, but the rack clip was missing and I had to use a ziptie to lock the adjuster into track. Due to the issue with the left adjuster, I will need to order more parts. I went ahead and re-diagnosed the unit to find it needed to be cleaned and the heating element is badly warped and the filter screens are popped out. Also found the lower spray arm has debris in the ports and will need to be cleaned out and if not able to clean, it will need to be replaced. Unit is operating as designed as far as washing goes. I am ordering the adjuster, clips, both adjuster housings and covers, heating element, filter and lower spray arm and scheduled return service for 03/25/25. I recommended the customer perform a cleaning cycle on the unit. No water leaks observed during service. ; ordrng 2 WPW10546503 (Adjuster)s and 2 WPW10195840 (Adjuster clip)s and 1 W10872845 (Filter) and 1 W10696509 (Element) and 2 WPW10195839 (Clips)s and 1 WPW10588164 (Left Adjuster housing) and 1 WPW10588165 (Right adjuster housing) and 2 WPW10250162 (Adjuster cover)s and 2 WPW10250160 (Adjuster clip)s and 1 W11101428 (Lower spray arm)"

"Arrived on site for washer will not run a complete cycle make a noise when operating. Upon arrival customer explained issue and has to unplug. Ran diagnostics and get error code F3-E1 pressure system fault. Found Service Pointer #: W 11766193 for this issue. Contacted claims and model and serial are within range to cover replacement of control with S Code: S153EB. Ordering control. Office to reschedule. I explained to customer once control is replaced and other issues are found, those issues would not be covered. ; ordrng 1 W11607637 (Control)"

On arrival verified complaint of freezer light not working. On arrival unit it is working as designed. Advised customer of possible causes including door switch getting stuck. Advised. Customer on use and care. Job complete no parts installed

Arrived on site for dishwasher making loud noise during wash cycle . Informed customer of out of warranty status and dianostics fee. Customer informed me they have extended warranty. Advised customer they need to go thru their extended warranty company. No work done . No money collected . Job complete

"Arrived on site for customer complaint of microwave making a popping sound and not heating. Found failed magnetron that burnt the wave guide cover. Ordering high voltage parts, mag, cap, diode, as well as wave guide cover. ; ordrng 1 W10249516 (Cover wave guide.)"

"Arrived on site to inspect washer running drain pump continuously. Upon further inspection, I found that the control had an internal failure, which was causing it to sense a full tub and activating the drain pump. I installed a new control provided by the customer. W11607637 I calibrated and tested the washer. The washer is now operating as designed. No water leaks observed during service. No one on site to sign"

"Arrived on site. Found evaporator thermistor hanging down,located clip under evaporator plate,removed clip installed thermistor to clip and secured to return line under evaporator plate. Ran diagnostic pump not sending power to valve,ran compressor test frost forming,ran a normal cycle pump would send power to valve under a normal cycle but not in diagnostic weak water flow,found discoloration on bin thermistor. Replaced recirculating pump,bin thermistor and valve,ran diagnostic all test passed. W10897719,w11542867,wpw10511923; used 1 W10897719 (Valve), 1 W11542867 (Pump), and 1 Wpw10511923 (Thermistor) from stock"

"My arrival verifies. Explain of unit, not locking visual inspection. In the unit found that the strike is busted, replace the strike and rain unit unit component activation passed. And unit started cycle Normally, job complete install w11457841"

"Arrived on site for customer complaint of unit not dispensing the detergent. I found leak from water valve, hot and cold lines reversed. I replaced drawer and reconnected water lines properly. Unit tested good. Informed customer that if further repairs are needed, she would have to contact her warranty company to get a new model/serial tag since there isn't one on the machine. Part usedw11596130"

Arrived on site and replaced terminal block(WPW10245259) and harness(W11616884). Unit is now working as designed. Job complete.

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived onsite for oven light not working upon further inspection found light bulb burned out replaced light assembly w11707255 unit is working as designed no gas leaks detected during service

"Arrived on site to repair previously diagnosed issue gearcase replacement. Replaced gearcase and tested noise issue continued after repair. Called SW and reported advised me to replace belt and splutch assembly made repair and tested. Unit is no longer making screeching noise. No leaks present at this time job completed. Parts usedw11239857, w10721967 and w11449840"

"Arrived on site to replace damaged refrigerator door. Upon arrival, I found the FC door was dented and removed and replaced the FC door and installed the nameplate and plug. Tested operation and unit is operating as designed. No water leaks observed during service, job completed. LW10638683, W10830982, W11178521"