Arrived onsite for burner not functioning. Upon arrival inspected unit. Tested all burners and found what customer was experiencing was the cool down period of the element cycle. Expected burner to be glowing hot consistently. Unit is functioning properly. Instructed customer on cycling and temperature limits. Job complete

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the pump and motor assembly and tested unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"Arrived onsite for dryer making a noise. On inspection the dryer was making a squealing noise. Gain access to the drum compartment and found that the belt was stretched out and was slipping on the pulley. Replaced the wheels,belt and pulley. The unit now is running nice and quit."

"Arrived on site to test unit for loud noise, tested unit found unit is running as designed, noise is in acceptable range, no ice buildup on fan or evaporator, gasket are sealing good, found some excessive gaps around RC liner and sealed them with silicone, maintenance could not detect any unusual noises as well, unit is running as designed, job complete"

Arrived on site to diagnose dryer making noise. On arrival I tested the unit with items in it and it was not making any noise. Checked the rear and found the vent hose was mashed into the rear panel. Found if you pushed hard enough the blower wheel will make noise due to being squashed. Advised to replace the crushed vent and unit should not make any noise as long as its not crushed. Repair completed.

"Arrived on site to inspect refrigerator compressor noises. Upon further inspection, I found the unit not plugged in. I plugged the unit in and when the compressor came on, I could hear the cam inside the casing knocking and the unit would not cool. Also found the cap tube to the drier is aluminum. I am ordering a sealed system repair for the unit. Ordering the compressor, UV dye drier, access valve, CNOTE-2HR JOB, CNOTE-LOKRING KIT, and 4 cap to drier lokrings. Unit left unplugged for safety. Office to schedule return service. No water leaks observed during service. Unit is located on 3rd floor of apartment complex in a vacant apartment.; ordrng 1 LOKRINGKIT (LOKRING KIT) and 4 W11504449 (Cap to drier lokring 4/2)s and 1 CNOTE (2HR JOB)"

Arrived onsite and found unit operating with noise from dislodged control housing. Re installed housing properly to eliminate noise. All checks good.

Arrived onsite for knob broken on range. Installed the new knob tested it and the burner ignited. Unit operating as designed and no gas leaks detected during service.

"Arrived onsite and confirmed failed compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is running and cooling. Notified customer to give 24-48 hrs for temperature to stabilize. Job complete"

Arrived onsite for a washer making grinding noises in spin and agitate. I found gear case oil all over the chassis and components. I disassembled and cleaned up all the oil. I tried removing the agitator bolt and it will not budge. I big impact will need to be used to either remove the bolt or break it off and the gear case will need to be replaced. Ordering W10752187 bolt. RS for Tue 8/22.; ordrng 1 W10752187 (Bolt)

"Arrived on site to test unit for large flames, customer stated that he is not able to use large pans on front burners without it heating unit the knobs, tested unit found flames are normal on high and low, customer stated that there is a design flaw, stated to customer per owners manual center burner should be used for large pot and pan, advise, customer to call whirlpool customer service and see what they could do for him, at this time unit has no issues and is running as designed, no leaks detected job complete"

"Arrived onsite and confirmed hissing at evaporator was due to pinhole leak. Replaced compressor, evaporator, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is cooling. Notified customer to give 24-48hrs for temperature to stabilize. Job complete"

"I arrived on site for a washing machine that is still not washing clothes intermittently. Inspected unit and work area. The customer advised that since the prior repair the unit has worked a few times but they are having to unplug it and re-plug it back in order to get the unit to actually turn on and work. Otherwise, the unit will go through the sensing portion of the cycle and then say that the wash cycle has completed. Around the unit for diagnostics and found an F0 E7 (clothes detected during the wash cycle) error code. The customer had clothes inside the washer, so I went ahead and went to start a normal wash cycle. Found the unit attempt to spend the agitator, but not the full basket and could not hear the buzz to the clutch to engage the magnet for the slider. I checked the wall for voltage and polarity and found proper voltage and polarity. I checked underneath the washer and found all connections were good and found the slider would slide freely. I unplug the washer and plugged it back in and tested the unit again. Found the washer start to spin and start an actual wash cycle. I called whirlpool Techline and spoke to Ed SR# 7737112474. He had me go through a couple checks and advised that the customer needed to run through a clean, wash cycle and then test it again. I ran the unit through a clean, wash cycle and advise the customer to call me back if the unit was continuing to wash after the clean wash cycle. The customer advised that the unit had finished out the cycle and had gone through 20 minutes of the next wash. I advise the customer to call back if any other issues persist. Call complete."

Arrived on site to test unit for long dry times. Found unit failed ventilation test with vent hose connected and passes with hose disconnected. Checked exterior vents and did not find any air coming from vents. Advised customer to either call contractor or ventilation cleaning service to remove obstruction. Unit is working as designed but advised customer against use till venting gets cleared to prevent damage to unit. Job complete.

Arrived onsite for refrigerator leaking. Confirmed fractured Dispenser line. Replaced line using couplers. Tested and unit is no longer leaking. Job complete

Arrived on site to install previously ordered parts. Replaced latch W11394572 and bezel W11545554. Test unit and is operating as designed. No leaks present at this time. Job complete

"Arrived on site for washer showing f7e1. Upon arrival confirmed failure and found f7e1 & f7e6 in diagnostics. After further inspection I found harness to capacitor had broken mid cycle leading to washer thrashing and breaking shield free as well as damaged the belt, cam and actuator. Replaced cam, belt, actuator, harness and capacitor. Found we will need to order new shield and mounting screws. Rescheduled customer for 08/22/23 to complete repairs. Tested unit before leaving and found unit could agitate and spin. Ordering W11409708 shield, W11573574 shield screws(2x).; ordrng 1 W11409708 (Shield) and 2 W11573574 (Shield screws)s"

"Arrived on site to inspect refrigerator losing power. Upon further inspection, the customer advised that they got water from the water dispenser and when they went to dispense ice, the unit UI went blank and the unit stopped cooling, but the interior lights remained on. They advised the unit stayed shut down with lights on for approximately three days then out of nowhere, the unit came on and began to cool again. I tested the ice dispenser and it dispensed ice. I checked the ice bin and it nor the dispenser motor were jammed up. I tested temps in the unit and the FC=6 degrees & RC=39 degrees. Unit is operating as designed. As a precaution, I removed and replaced the UI and HV control and retested. Unit continues to operate as designed. No water leaks observed during service, job completed."

Arrived onsite for door seal coming off. Upon arrival inspected unit. Found seal was rigid and lost Elasticity allowing for some heat loss. Replaced seal. Unit is now functioning properly

"Arrived onsite for cooktop tripping breaker. On inspection when you plug the unit in the breaker trips, unplugged everything except the module plugged the unit in and the breaker tripped. Replaced the module and retested the unit and the breaker tripped again. I followed the power cable back and found the Neutral was pinched between the cover and the orifice holder and was grounded out. I fixed the issue and tapped up the pinch and retested. It is working now, ordering a new cable to replace the pinched cable. Unit is operating as designed and no gas leaks detected during service. ; ordrng 1 W10392003 (Power cord) and 1 Part (Harrness that Connects the power cord to the spark module. I ordered the power not sure the little cable comes with it.)"

"Arrived on site for no cool. Removed evaporator cover no traces of dye,removed compressor cover found leak at filter drier dye leaked from joint. Repaired joint vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good."

Arrived on site for washer lid broken . Found glass broken . Replaced lid and ran diagnostics wash test . All checked normal. No water leaks detected at this time. Job complete

"Arrived on site to inspect wall oven time advancing. Upon further inspection, I found the unit not connected to wifi. I placed the unit in diagnostics and found no error codes. I removed and replaced the control panel and assisted the customer in connecting the unit to wifi once they downloaded the Whirlpool app on their phone. Tested unit and it is operating as designed. Job completed."

"Arrived on site for fresh food not cooling correctly. Found upper section of evaporator not defrosted,lower section of evaporator defrosting correctly,defrosted middle and upper section replaced defrost thermistor,secured thermistor with clip and zip tie."

Arrived on site. Instlaled W11517113 ice maker provided by Whirlpool. Job complete

"8/16/23 20:06: JC rspndd 8/16 WED, Arrived on site. Instlaled W11517113 ice maker provided by Whirlpool. Job complete"

"8/16/23 20:03: JC rspndd 8/16 WED, Arrived on site. Instlaled W11517113 ice maker provided by Whirlpool. Job complete"

"Arrived on site for range needing previous diagnosed front/back right infinite switchs. Upon arrival reconfirmed failure. Installed both parts and found front right inf. Switch failed immediately upon turning burner on. Inspected wiring for all inf switch and inspected burner element. Couldnt find any physical burns or failures. Unit has possible grounding issue internally within inf switchs, harness, and/or burner. Will need office to get autho to replace all inf. Switchs wiring harness and front right burner. ; ordrng 2 WB24T10029 (Inf. Switchs)s and 1 WB24T10146 (Inf switch) and 2 WB24X25013 (Switch)s and 1 WB18T10587 (Harness) and 1 WB30X24111 (Front right burner) and 1 Needsautho (Needs autho)"

"KRMF706EBS04 Arrived to inspect dispenser intermittently inoperative. The customer advised me the dispenser would occasionally fail on both ice and water attempts and at a rate of once around every three weeks. I was able to verify the UI would illuminate when the paddle was pressed and ruled out the paddle assembly. I removed and replaced the UI and tested. Moderate door adjustment and cabinet squaring was required. Operational test good, no Kemal observed during service."

"Arrived on site to test unit for grinding noise, tested unit found damaged turn table ring causing a rubbing noise, ordering ring, office to reschedule ; ordrng 1 W11252182 (Turntable ring)"

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the inlet assembly and ran the diagnostics cycle. The machine completed the cycle and worked as designed with no error codes returning. There were no water leaks present at the time of service. Call complete.

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time.

Arrived on site to test unit for no lights in oven. Found black wire was grounded out to cabinet causing damage to relay in control. Replaced control and socket. Unit now working as designed. Job complete.

"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the dispenser and found the dispenser motor seized. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for damaged door . Replaced upper door glass outer . Job complete

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer will start to bounce around and hit the wall. Tested unit and found the washer not going out of balance. Im ordering the wash basket and office to schedule when parts are available. No leaks where observed during service. Called techline to document and spoke to Derek SR#737104757. ; ordrng 1 W11172199 (Wash basket) and 1 W11607637 (Control)"

"Arrived on site to test unit for long dry times, ran vent test and found vent completely restricted, removed vent from back of unit and the test passed, explained to customer why they are experiencing long dry times, advised customer not to use unit to prevent damage unit the restriction has been removed, at this time job complete"

Arrived on site to follow up on refrigerator tripping breaker. Refrigeratoe only trips GFCI breakers. Called tech line for recommended repair. Tech line requested replacing the defrost heater. SR 7737104662. Replaced defrost heater. Advised construction to follow up if issue returns. Tech line advised that the heater may be bleeding through causing the tripping. Repair completed.

"Arrived onsite and found unit would not start. Thought the unit start switch was bad because upon depressing it would drop from 120v incoming to 4vac outgoing. Replaced start switch. No change, determined the timer to be at fault. Ordering timer and returning with the motor just in case. All else checks good. Voltage is correct and fuses are not blown. ; ordrng 1 W11685947 (Timer)"

"Arrived on site ,replaced drain pump. Also found wire in lower harness broken . Fixed broken wire . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at this time. Job complete"

"Arrived on site for previously diagnosed parts. On inspection started the unit up let run for five minutes and the unit was heating. I gain access to the coils and installed new coils. Re assembled the unit and tested it, it ran for 5 minutes until it automatically turned off. Unit is operating as designed and no gas leaks detected during service."

"Arrived on site for range, inspected unit and work area. Tenants complaint was oven or burners not getting hot enough. Tested the voltage at the wall and found 120v and this unit needs 240v to operate properly. Im going to order the oven gasket because its missing half of it. Office to schedule for 08/22/23.; ordrng 1 W11542153 (Oven gasket)"

Arrived on site for refrigerator creating ice build up around fc door. Upon arrival confirme failure and found door sagging a bit causing warm air to enter unit. Readjust door and rails and found door sealing as designed. Call complete

"Arrived on site for washer making weird noise when going into spin cycle . Ran diagnostics,no error codes . Found during test wash capacitor was failing . Replaced cap . Re ran diagnostics. All checked normal. No water leaks detected at this time. Job complete"

Arrived onsite and repaired lighting by replacing all modules. Unit is now operating as designed. All checks good. Advised customer on repair.

"JBRFR36IGX00 Arrived to instal previously diagnosed and ordered parts. I installed the door edge trim and lubricated the hinges. I installed the missing cabinet screws and tested. Operational test good, no leaks observed during service."

"Arrived on site to install previously ordered parts. Replaced both burner heads,and all 3 manifolds. Checked for leaks and no leaks present. Unit is operating as designed. Job complete"

"Arrived on site to install parts previously diagnosed. Installed new dual valve and tested for leaks, no leaks where present at the time of service. Unit is now operating as designed. Job completed."

Arrived onsite for MW light not turning off. On inspection the lights stays on all the time and the fan only has 1 speed high. Ordering the control board.p and returning all parts. Office to reschedule when part arrives.; ordrng 1 W11545876 (Control board)

"Arrived on site to test unit for no ice production, tested unit found feeler arm got stuck on the ice maker not allowing it to sense ice properly, showed customer the issue and if it happens again, remove ice bin and make sure the feeler arm is not restricted, customer also stated that the door alarm is not working, could not find a way to test chime, cycled power on unit and opened door after about 4 minutes the alarm went off, unit is running as designed, no leaks detected job complete"

"Arrived onsite for refrigerator not cooling. On inspection found a sizable gap at the bottom of the rc and fc. I called WP and since it is out of the 1 year warranty they will not replace it. I filled in the gap as much as I could, there is still a very small opening in the fc side. Customer is going to call the warranty company and WP. No water leaks detected during service. Sr 7737111967"

"Arrived on site. Removed defective freezer door,installed new freezer door checked door seal good,showed customer cover is supposed to be warped due to design so door can close against upper liner and prevent rubbing."

Arrived on site .retested washer . Unit would only agitate couple times in only counter clock wise and not spin at all . Replaced motor and reran diagnostics. Unit passed all phases of diagnostics wash . No water leaks detected at this time. Job complete

Arrived onsite for unit getting error code and not completing a cycle. Tested and found failed capacitor. Replaced capacitor and tested. Unit is functioning properly. Job complete

Arrived on site. Installed regulator and line tested unit noise no longer present while dispensing water.

Arrived on site to replace inner door panel to resolve rust. Replaced and tested unit. Verified proper operation. No rust found on door. No leaks present. Repair completed.

Arrived on site to test unit for unit not starting. Test unit and found and switch. Replaced switch test unit and unit test good job complete. No leaks present at this time.

Arrived on site to test unit for rattling noises. Found motor was vibrating against cabinet. Placed dampening pads underneath motor. And noise has improved dramatically. Advised customer unit will make noises depending on load sizes etc. which are normal part of operation. Job complete.

Arrived onsite for unit making noise. Upon arrival inspected unit. Found noise coming from hoses tapping panel while spinning. Secured hoses. Unit in no functioning properly.

"Arrived on site for refrigerator not dispensing water. Upon arrival confirmed failure, verified unit had good water pressure when filter was removed, replaced filter head and reassembled and tested unit. Found filter still failing to allow water through it. Informed customer they would need a new filter. Customer opted to buy their own. Unit is working as designed with no leaks. Call complete"

"Arrived onsite for dryer making loud noise during use. Upon arrival confirmed noise. Disassembled and found roller bearings failed. Used repair kit to replace bearings, pulley and belt. Reassembled and tested. Unit is functioning properly. Job complete"

Arrived on site to test unit for no power. Found breaker was off. Customer stated they had panel work recently and thats when dryer no longer worked. Reset breaker and unit working as designed. Job complete.

"No downside for a refrigerator that is not cooling. Inspected unit and work area. Customer advised that since the last repair, the unit has not worked for more than a couple days. They advised they were having to throw away food because the inside of the refrigerator smelled so bad. Found the unit plugged in but in the no cooling state. Turn the compressor on and immediately her to his inside of the refrigerator section. Found the evaporator had a major leak where the cap two went into the evaporator. Fix the weld where the cap tube goes into the evaporator and replace the dryer. I vacuumed down to -30 psi and found pressure hold. Went to charge the unit and the charging kit that was sent with me would not grip the R 600 canister to charge the unit. Looked inside the charging head and found that the threads were stripped. Spoke to JC and was advised we would need to reschedule the customer. When I went to push the refrigerator back, I found the refrigerator door, not sealing properly on the side away from the hinge. Looked at the cabinet and found the cabinet worked on the bottom that was affecting the hinge. I called Whirlpool Techline and spoke to Chris SR# 7737106727. He had me take several photos of the Boeing in the cabinet and advised that it was not enough bow to cause an issue. He advised that the unit needed to be leveled in a way to get the door to close because the door was leaning slightly down away from the hinge side. spoke to Casey and was advised we would get the customer rescheduled ASAP. ; O-emld tckt"

Arrived on site to install proper wash motor to resolve dead wash motor. Replaced wash motor and tested. Verified all working as designed. No water leaks found. Repair completed.

Arrived on site to install new spray arm and new tub gasket and new bottom door gasket. Replaced all parts test unit and unit test good job complete no leaks present at this time.

Arrived on site to install new spray arm and new heating element. Replaced all parts test unit and unit test good job complete. No leaks present at this time.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling. Unit was unplugged at the time of service. I connected unit back to power and found no frost pattern on the evaporator. Im ordering a sealed system repair. Office to schedule for a 2hr repair. ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv Drier) and 1 W11506635 (Access valve) and 1 W11506635 (Nitrogen)"

Leaves residue on clothes even after rehashing. Has to wash by hand also not load and go shows low detergent after each use. Contacted techline for assistance. Explained to tech of issues. Tech had me check all valves and settings. Tech recommended replacing Dispenser assembly. Tech gave SR# 7737103911. Ordering dispenser. Office to reschedule ; ordrng 1 W11413340 (Dispenser)

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice door and removed the little bit of frost from under the bucket. The customer has good ice production now. Call complete.

Arrived on site to install turntable ring and coupler to resolve noisy operation. Installed parts and retested. Found noise had been reduced to almost nothing. Unit working as designed. Repair completed.

Arrived on site for microwave otr tripping breaker . Found interlock micro switches not properly lined up. Slight bend where interlocks are . Straightened out and readjusted bracket . Ran unit twice with fan and lights on . Unit is heating water to whirlpool specs . Job complete

"Arrived on site to test unit for or not draining. Found blue wire to drain pump was cut. Corrected harness, unit now working as designed. No leaks detected job complete."

Arrived on site and replaced damaged upper out door. Unit now working as designed. Job complete.

"Arrived on site for lights not operating. Upon arrival, removed panel for inspection. Found harness to lights is not secure. Secured connector and test unit. Unit is operating as designed. Job complete"

"Arrived onsite for a microwave to replace the previous diagnosed parts. I replaced the element support, inner door, and right hand hinge. I tested the door and all is working as designed. Call complete."

"Arrived on site for refrigerator not cooling. Upon arrival confirmed failure and found large ice build over evap coil indicating unit wasnt going into defrost. Replaced thermostat, defrost control timer, and harness after removing all ice from coil. Informed customer to give unit 24 hrs to cool. Call complete"

"Arrived on site for dryer, inspected unit and work area. Customers complaint was the dryer not working. Tested unit and found a bad control and digits missing in the console. I replaced both and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling properly. Retrieved temps in FC 47? & RC 51?. This unit will need a sealed system repair. Office to schedule for a 2hr repair. No leaks where observed during service. Maintained will move to a vacant unit. ; ordrng 1 W11557671 (Compressor) and 1 W11546692 (Evaporator) and 1 WPW10143759 (UV DRIER) and 1 W11506635 (Access valve)"

"Arrived on site to install previously diagnosed parts. Replaced gearcase W11449841, rotor W11260238, slider W10734521, and clutch W10754448. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to test unit for gas smell, customer stated that when they use oven they are getting excessive gas smell, exposed burner and tested unit, glow igniter is activating properly but when igniting gas only one side is igniting, inspected oxygen mixture valve and found it open all the way causing incorrect mixture, closed valve to 1/4 and tested, both side are now firing properly and minimal gas is escaping, advised customer that this is a gas oven and some residual gas does escape, running exhaust vent when unit is in use will help eliminating smell, at this time unit is running as designed, no leaks detected job complete"

Arrived onsite for a washer that is not draining properly. Upon inspection I found F9e1 (slow drain) code stored. I checked the drain pump filter and found that it was restricted I cleaned it and ran the drain pump several times and found that it drained out the water from the unit every time. No leaks found at this time

"Arrived onsite for a washer with the lid not locking and making a clicking noise. I found the lock solenoid reading out of range and the strike broken. I found the sensing light just blinking when the unit is powered on but none of the other selections will respond. I found the drain pump showing 20 ohms from the control. I replaced the latch and strike but the sensing light still just blinks. The strike screws were stripped and need to be replaced and possibly one or both controls. Ordering W11391560 control panel, W11481116 encoder control, & W11513246 main control. Office to RS.; ordrng 1 W11391560 (Control panel) and 1 W11481116 (Encoder control) and 1 W11513246 (Main control)"

Arrived onsite for unit not cooling upon arrival inspected unit. Unit room temp in both sections. Found no frost pattern. Inspected compressor compartment and compressor pulling 7 amps. Compressor extremely hot. Found condenser fan not operating. Did verify 120 vac to fan. Appears fan was not functioning causing the compressor to overheat and burnout. Ordering sealed system 2 hr. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600 (R600) and 1 Wpw10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 W11578915 (Condenser motor) and 1 2hr (2hr)

Arrived on site to test unit for not responding. Found unit was full of water and a down comforter. Removed comforter and found drain pump connection was broken. Corrected harness and unit now working as designed. Advised against loading with excessively large items and minimize items that tend to retain more water. No leaks detected. Job complete.

Arrived on site to replace previously diagnosed harness. Found male coupler between regulator and gas line was not pipe doped and source of gas smell/leak. Removed coupler and applied pipe dope. Unit no longer leaking. Found harness was not needed as issue was black wire was not secure in molex from extension. Replaced harness anyway and unit working as designed. No leaks detected. Job complete.

Arrived on site to replace previously diagnosed compressor. Found compressor was missing a rubber seal on low side tube causing oil to leak out. Needing new compressor. Office to reschedule. ; ordrng 1 W11580057 (Compressor)

Ordered incorrect part. Office to reschedule. ; ordrng 1 W10761014 (RH trim) and 1 W10761018 (LH trim)

"On site for a cooktop that is still having issues lighting the front left burner. Inspected unit and work area. The customer advised that the last repair seem to work for about four or five days before it stopped working again. They advised that when they cook on that burner, and the burner itself is really hot, that sometimes the unit will ignite again, but they are having to manually light that burner when they use it. Disassembled the unit and found all connections were good. I called Whirlpool Techline and spoke to Andrew SR# 7737094377. He had me go through a couple checks and advised that the issue would be with the spark module. Replaced the spark module and tested the unit. The unit began to work and operate as designed. Call complete."

"Arrived on site for not cooling. Upon arrival, unit is hot in both boxes. Condenser fan and evaporator fan are both operating correctly. Compressor is running and pulling .31 amps. Inspected evaporator and there is zero frost. Need to have sealed system repair. Ordering compressor, Uv drier, access valve, nitrogen, R600 kit, 2 hour weigh. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"

"Arrived on site to test unit for popping noise, customer stated that it was arcing out in the terminal block, after he inspected it he found that the power cord was loose, he replaced cord but unit did not power on, inspected all wires and found everything connected properly, but no incoming voltage, checked breaker and found it tripped, reset and tested, unit is now running as designed, job complete"

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested airflow using my vent test kit and found the vents need to be checked/cleaned. I removed the rear panel and inspected the element, cutoffs, fuse and thermostat and found the top cutoff and element open. I removed and replaced both and retested and unit is operated as designed. I recommended the customer have someone check the vents and have them cleaned. No lint observed within the unit during service, job completed."

"Arrived on site to test unit for not dispensing water, tested unit found water is dispensing but very slow, not that unit does not have a filter installed, customer provided filter and I installed it, water is now flowing properly, at this time unit is running as designed, job complete"

Arrived on site and replaced previously diagnosed blower wheel. Unit now working as designed. Job complete.

Arrived on site for center burner not lighting . Found burner was not properly installed to range top. Repositioned orifice holder . Burner is lighting properly . No gas leaks detected at this time . Job complete

Arrived onsite for freezer freezing up and frosting. Upon arrival inspected unit. Found frost buildup around ice chute and door area. Found upper part of freezer door gasket not making good contact with cabinet. Used heat gun and Molded gasket to fit to frame. No more air gaps. Unit is now functioning properly. Job complete

Arrived on site for refrigerator needing previously diagnosed harness and rc evap fan asm. Upon arrival reconfirmed failure and installed parts. Informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived on site to test unit for it draining. Test unit and found bad drain motor and damaged drain hoses. Replaced drain motor and hoses test unit and unit test good job complete.

"Arrived on site for refrigerator not cooling. Upon arrival confirmed failure. Found large ice build up indicating a defrost issue in fc. Replaced evap thermistor, ui control as well as hv control. Informed customer to give unit 24 hrs to stabilize temps after giving unit a 24 hr defrost with doors open call complete"

"I dont say for a refrigerator that is still making noise. Inspected unit and work area. The customer advised at the unit has been better, but that it still makes a buzzing sound occasionally in use. The customer showed me a video of what was going on. Checked behind the compressor area and did find one refrigerant line that was touching up against the drip tray. Added sound pads to the refrigerant line as well as the compressor and surrounding areas. Once the compressor did kick on, the customer advised that the compressor sound, he was hearing was the sound That the unit was making but that sometimes it sounded a little louder. I did explain to the customer that the compressor sound was normal. I called Whirlpool Techline and spoke to Robert SR# 7737102484. He advised that based on everything that had been done that there is nothing else we could do to alleviate the sound, and that the compressor noise is normal with these newer units. He advised that he will document file and to make no further repair. Call complete."

"Arrived on site for unit not powering on, upon arrival test polarity and is correct. Accessed control for testing. Am getting 123 at control. Removed console for testing. Am only getting 1 Mv from control to console. Need to replace control. Replaced control W11549931. Test unit and is now operating as designed. No leaks present at this time. Job complete."