Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4090 customer reviews

Map of Leander, TX

Excellent Service




Review of Appliance Express

Our experience with Appliance Express has been extremely positive. We have had a few technicians come out to our home on different occasions and they have all been very friendly and helpful. Jerry has come out at least twice- once for fridge service and the other for vent hood service. He has always been extremely knowledgeable, professional, friendly, patient with our many questions, and informative. We are so happy to have found Appliance Express and plan to use this quality company for years to come as the need arises. Thank you for your commitment to excellence.


Map of Georgetown, TX

Great Service - highly recommend




Review of Appliance Express


Map of Horseshoe Bay, TX

Great Serrvice




Review of Appliance Express

Tommy was very courteous and very helpful.


Map of Burnet, TX

Great technicians




Review of Appliance Express

The first technician, Steve, was courteous and efficient. Appliance Express ordered the wrong part, so we still could not use our range. Today, Thomas Lott was also courteous and efficient and had our range repaired in record time. He showed me the defective bake element and explained what happened. The technicians were excellent, but office staff at Appliance Express need training in customer service.


Map of Round Rock, TX

Awesome Experience




Review of Appliance Express

The technician was very thorough and gave me great tips on my new appliances.


Map of Round Rock, TX

Amazing Service and Very Professional




Review of Appliance Express

Jonathan was very professional and arrived early within the small window of time I requested. Ice maker was fixed in less than 30 minutes. The customer service woman was very professional as well and very accommodating for my small window of time for the repair. Highly recommend these 2 individuals be recognized for their professionalism. Thank you! My refrigerator repair was covered under the extended warranty from Lowe's which I highly recommend paying for.


Map of Round Rock, TX

Butch




Review of Appliance Express

Tommy was great. He called before arriving to let me know he was on his way and called after to let me know the appliance was repaired and is working correctly.


Map of Georgetown, TX

Experienced, knowledgable, respectful service




Review of Appliance Express

Clear explanation of issue and quick resolution.


Map of Hutto, TX

Protection plan service call, dishwasher




Review of Appliance Express

Timely notice and arrival as scheduled. Quick diagnosis and repair of problem. Technician, Tommy, was professional, courteous, and efficient.


Map of Bertram, TX

Fast and Efficient




Review of Appliance Express

Prompt and no wasted motion.


Great service




Review of Appliance Express


Great service




Review of Appliance Express

👍👌


Great service by Mike




Review of Appliance Express

Mike was very open on what to help prevent future problems and suggestions.


Helpful tech!




Review of Appliance Express

Tommy was great! Very helpful!


VERY KIND KNOWLEDGABLE, QUICK TO GET THE JOB DONE, ALSO VERY CUSTOMER FOCUSED




Review of Appliance Express

THE TECH WAS A VERY KNOWLEDGABLE KIND SERVICE TECH, VERY QUICK TO GET JOB DONE, AND CARING TO MAKE SURE WE HAD HIS INFO FOR FUTURE REFERENCE


Great service, fast, efficient, and friendly.




Review of Appliance Express


Great service




Review of Appliance Express

Great service


great experience




Review of Appliance Express

Tommy was very professional and was on time and knew what he was doing.


Excellent customer service




Review of Appliance Express


Very pleased with service and excellent technician.




Review of Appliance Express

Had a complicated repair. Technician worked the problem and explained everything to me. Was a pleasure to work with.


Great service




Review of Appliance Express

very pleasant young man


Great Service




Review of Appliance Express

Quick, diligent and curtious at a reasonable price.


Great service!




Review of Appliance Express


Precise on time fast service




Review of Appliance Express

Very good service rep


Great service!




Review of Appliance Express

Friendly, polite, knowledgeable! Figured prob out quickly and thoroughly explained needed repairs to me


Competent




Review of Appliance Express


Great service




Review of Appliance Express


Fantastic Service!




Review of Appliance Express

Gerry's service calls were great. He definitely knows customer service, troubleshooting and diagnosis, and working quickly. He really listened to my concerns about the machines behavior and then diligently went to work. I will definitely use Appliance Express for any future appliance repair needs.


Very good service




Review of Appliance Express

Very helpful; and solved problem


Friendly and efficient service




Review of Appliance Express

It was a pleasure having appliance express fix my stove top.


Fridge




Review of Appliance Express

Great service.Knew what he was doing


Fantastic customer service! The very best.




Review of Appliance Express

Mike was honest, really cared about his customer and went above and beyond to make it the best experience. He asked about and answered all my questions, was knowledgeable, informative and extremely helpful. If I have another need to contact Appliance Express, I would definitely ask for Mike.


Excellent!




Review of Appliance Express

Tommy was so friendly & nice. He came in assessed what needed to be done & promptly fixed the fridge!!


Mike Chapman




Review of Appliance Express

Great service, Mike was prompt, very polite, and did a great job, highly recommended!


Great service




Review of Appliance Express

Prompt arrival - professional service - completed task first time out


Great service




Review of Appliance Express

Our 2 year old washing machine stopped working recently and this company was chosen to fix it. The process of engaging them was so easy, the technician, Jerry, came out, on time, friendly and was very knowledgeable. He was able to replace the parts, answer our questions thoroughly and left the area cleaner than when he started. Definitely will use this company again if needed. Thank you so much Jerry.


Great service - Five Stars




Review of Appliance Express

Did a great job. Called prior and was on time and called when job completed and explained the problem and the fix.


Great service!




Review of Appliance Express


Fantastic service, provided in a timely and efficient manner.




Review of Appliance Express

Punctual and friendly.


great service




Review of Appliance Express

Mike was very courteous and knowledgeable, He knew what the problem was right away.


Great service! Knowledgeable and efficient .




Review of Appliance Express


Super Job




Review of Appliance Express

Mike arrived before schedule appointment. He was extremely professional and performed all work in a outstanding manner. He is one of your best employees.


Great service




Review of Appliance Express

Gerry was very courteous.


Great




Review of Appliance Express


Satisfied with service




Review of Appliance Express

Wesley was friendly, professional, and worked efficiently. Very happy with the service I received.


Excellent service




Review of Appliance Express

This was a warranty repair. Connor took the time to explain the likely cause of the problem and what he was going to do to fix it. The cause was what he expected and the problem was corrected.


Great service




Review of Appliance Express

Gerry work Very hard to help solve the issues with my refrigerator. Very pleased with his expertise and customer service.


Great Service




Review of Appliance Express

Diego G. Was very professional and pleasant. Fixed the problem very quickly.


Microwave Warranty Repair




Review of Appliance Express

Thomas was on time and professional. Highly recommend!


Very impressed with the level of service!!




Review of Appliance Express

Not only was Clif timely and efficient, he went well out of his way to answer all of my questions. He was very knowledgable and professional. I highly recommend the service provided by Clif!


Great service




Review of Appliance Express

Tommy , our repair guy , took care of both our service requests in a timely fashion . He was pleasant and answered all our questions as well .


Great service. Repair completed.




Review of Appliance Express


Great Service




Review of Appliance Express

Very professional. Quickly diagnosed the problem and completed repairs.


Great Service.




Review of Appliance Express

On time & completed repair quickly.


Excellent customer service




Review of Appliance Express

Very knowledgeable and excellent customer service.


Prompt! Attentive! Professional!




Review of Appliance Express


Water Dispenser Repair




Review of Appliance Express

Mike arrived in the designated time block. He went straight to work and in less than 20-30 minutes had completed the repair including writing up the invoice. He knew exactly what to do and how to correct the problem and had the spare parts to remedy the problem. He very professional , courteous and knowledgeable. This is the second time I have used Appliance Express and Mike has done them both and did an EXCELLENT job both times. I would highly recommend Appliance Express for your appliance repairs.


Great service




Review of Appliance Express

Excellent service. Tommy was great!


Great warranty service




Review of Appliance Express

Jonathan is very knowledgeable and answered all of our questions. He and the staff team do a great job!


Nice man. Knew his assessment




Review of Appliance Express

Very good


Sherlock Holmes Repair




Review of Appliance Express

Super deductive reasoning on natural gas igniter issue. Great work on his part to find the simplest solution. Our service tech assessed the circumstances methodically and solved the issue. He may want to recommend the manufacturer place a “no stacking above this point” on the drawer rails under the oven. Any shifting of pans, cooling racks, cooking sheets, will cause the igniter to be affected.


Customer fulfillment was shown today by Jonathan. He immediately did trouble shooting and repaired my dishwasher




Review of Appliance Express

Jonathan is knowledgeable and explains about appl. Customer friendly and even recommended what soap to use. Cleaned up his mess and when job was complete gave reference card. Very efficient and accurate. Jonathan was totally Awesome


Customer




Review of Appliance Express

He was a lot of help asked questions about my appliance he awnsered all of them I am very satisfied with his service he was very fast friendly.


Extremely prompt!




Review of Appliance Express


Owner




Review of Appliance Express

Great experience


Great service




Review of Appliance Express

Very satisfied Answered all my questions and made appropriate changes


Mary




Review of Appliance Express


Great Service




Review of Appliance Express


Mike & Sue's Reefer




Review of Appliance Express

Great service call. Clif was a superior technician and Rep. for Appliance Express. He's a "keeper". Super experience for us with Clif. Best wishes to all at Appliance Express.


Great Service




Review of Appliance Express

The service was prompt, Mike was very professional and explained what the problem was with the appliance. I am very satisfied with the service.


Excellent service




Review of Appliance Express

Jonathan was very thorough in not only finding the fault but finding and fixing the cause of the problem so that it does not occur again. He was very polite and good at explaining everything.


Great Service




Review of Appliance Express

Mike was great. Professional, punctual and great service.


Quick courteous service




Review of Appliance Express

I was provided with quick professional service. My ice maker went out and needed to be replaced. Technician Mike Gomez had the part on hand. Technician took the time to explain the issue as well as my warranty information. He even worked around my mosey cat and curious dogs! Thank you Mike! I will be sure to refer you on our neighborhood FB.


Outstanding Service




Review of Appliance Express


Great job




Review of Appliance Express

Mike called to let me know he was on his way. Showed up when he said he would and did the work. I wish all companies worked this well and had such good employees.


Great Service




Review of Appliance Express

Great Service! Also, thanks for the awesome advice for prolonging life of my appliance.


Great Service




Review of Appliance Express

Very professional, and fast services.


Mike




Review of Appliance Express

Daniel did an excellent job of explaining exactly how the oven works and how it should be operated.


Denny




Review of Appliance Express

Carlos is experienced and professional and always on time


Washing machine repair




Review of Appliance Express

Very fast diagnosis and repair process.


Great job very informative




Review of Appliance Express

Great


Excellent Service




Review of Appliance Express


Dishwasher




Review of Appliance Express

The service person was very professional and knowledgeable.


Very Knowledgeable Technician




Review of Appliance Express

Jerry was extremely knowledgeable about the workings of our dryer and explained everything to me as he worked on it. Fixed our problem in a timely manner and was very polite. Would request him again.


James




Review of Appliance Express

Great service , and the technician was extremely knowledgeable and looked like a professional even when he was walking up the sidewalk to our house. Very neat, trim and looked like one of those servicemen you see on TV with his appearance. Got us back in business with our micro wave in a matter of only 1/2 hour and at no charge since it was under warranty for two years & purchase date was 10/15/15. Thank you for your expeditious handling and service work. If needed for repairs to whirlpool appliances and plumbing requirements, Appliance Express will be our first call.


Outstanding customer service




Review of Appliance Express


Excellent




Review of Appliance Express

Excellent tech identified problem quickly


Cliff was outstanding!




Review of Appliance Express

Clif arrived Horton before my scheduled window and called when he was in route. He explained exactly what was wrong with my dishwasher and gave me some great tips on keeping it running smoothly especially with our hard water. He talked to be about which detergent I was using and how much I should be putting in. I’m so glad he did because we have a water softener and I was putting in too much soap. Just a first class professional. Thank you Clif!


Very good service and repairs




Review of Appliance Express

Trouble shooting via your technician was spot on my. Repairs by your service technician was promptly done. Thanks


Brook




Review of Appliance Express

Great service..friendly technician


Lemak




Review of Appliance Express

Great service


Technician really took the time to understand the problem




Review of Appliance Express

Tommy spent time analyzing our washer problem, running through several parts of the cycles, listening to what was happening, and was able to fix an intermittent problem. Very satisfied.


Very Pro




Review of Appliance Express

Showed up on time. Explained everything. In and out no problem!


Craig




Review of Appliance Express

Great service! Very professional and courteous.


Great Service




Review of Appliance Express

The technician was fantastic! Very friendly, unobtrusive and prompt.


Great service




Review of Appliance Express


great service




Review of Appliance Express


Great service




Review of Appliance Express

Michael did a great and fast job.


Thorough and Professional




Review of Appliance Express

We had a great experience with the Appliance Express team. We had a warranty repair due to some damage during the storm. The team was professional and kept us updated on the status. Paul was very knowledgeable on the brand and took great care with our fridge and in our house. Two visits were needed to complete the repair; Appliance Express used technology to confirm the appointment and gave us a narrow timeframe for arrival. That helped with our planning. Overall the experience with both visits was very positive.


Competent,courteous technician,expensive!




Review of Appliance Express

Cost more than I expected


Anna




Review of Appliance Express

A great experience...I had a lot of questions and Connor answered all of Good Morning!. Very professional , smart and most helpful.


Appliance Express




Review of Appliance Express

My technician Jerry C. was Great! He was throurgh,personable and professionable!!!! GREAT SERVICE! Recommend highly!!!


Awesome and fast service




Review of Appliance Express


Excellent service




Review of Appliance Express

Diego very courteous a knowledgeable. You have an excellent employee here. Thanks for a job well done.


Mike provides excellent appliance service




Review of Appliance Express

Mike from Appliance Express is very good at problem diagnosis and solution. An outstanding serviceman.


Very courteous, professional and knowledgeable.




Review of Appliance Express


Very courteous, professional and knowledgeable




Review of Appliance Express


Very courteous, professional and knowledgeable




Review of Appliance Express


Competent, efficient service.




Review of Appliance Express

Technician was polite, communicative, thorough. Good job!!


Frig repair




Review of Appliance Express

Jonathan was efficient, and skilled. The repair was accomplished quickly and wonderful clean up.


Amazing




Review of Appliance Express

Fantastic


Good price, awesome service




Review of Appliance Express


Great Service




Review of Appliance Express


courteous technician




Review of Appliance Express

I was happy with the new cook top. Thanks! If this one doesn't work out, I hope to upgrade with another one and just paying the difference. For n ow, it's all good.


Adam Mitchell




Review of Appliance Express

Jerry is awesome!


Service Technician is the best




Review of Appliance Express

Mike is an awesome technician- fast, knowledgeable, and friendly! I will continue to use Appliance Express for my repairs.


Elva




Review of Appliance Express

Excellent service & Thank you!


Jean




Review of Appliance Express

He was great and very efficient


Bill




Review of Appliance Express

Awesome


Great Service and Communication!!!




Review of Appliance Express

I have worked with previous companies and I will say this was one of the best ever! The company was clear in communicating my appointment time and what I should expect. It happened just like they said. It was truly refreshing to have a company value my time and was willing to work very hard to communicate with me. Awesome!


Barbara




Review of Appliance Express

Amazing


Microwave




Review of Appliance Express


Very nice service man. Timely and caring




Review of Appliance Express


Mrs. Leslie Banks




Review of Appliance Express

Excellent service. Courteous repair guy. Helpful info about using my washer, cleaning washer. Calling into get appointment took over an hour on hold. A real bummer.


Leo was great to work with!




Review of Appliance Express


Great Service




Review of Appliance Express


Great service!




Review of Appliance Express

Wesley was awesome. In fact all three visits I have had from this company have been top notch! I am very impressed. I do not say that lightly!


Excellent Customer Service by Joseph Cordell




Review of Appliance Express

Joseph was very professional and patient with handling the problem with our refrigerator. He is very knowledgeable and shared tips on how to care for other appliances. Thank you Joseph! Overall communication with Appliance Express was awesome! Very prompt and responsive!


On time and very friendly!




Review of Appliance Express


Excellent, fast, competent service




Review of Appliance Express

Will use Appliance Express again. A little hard to reach by phone, but super service after that. Appreciated Jonathon's competence and demeanor.


trustworthy




Review of Appliance Express

Daniel is an engaging, efficient, knowledgeable technician. He asks what is the problem, explains what the problem is and how to repair it, as well as how long it should take to repair. If parts are needed, he explains why he cannot repair it that day and lets you know when he will be back with parts. Trustworthy is the word that describes his work ethic.


Excellent service




Review of Appliance Express

Cliff did an outstanding job in servicing our refrigerator. He was knowledgeable and professional and took care to ensure that our floors and cabinets remained untouched during the repairs. There was some delay in getting the necessary spare parts, but that was beyond his control.


Very pleased with Appliance Express




Review of Appliance Express

Great timely response to a warranty-covered issue with my microwave. Gerry was on-time, professional, and provided fantastic service. I'd use Appliance Express again.


Prompt, courteous service! Washer back to normal. Thanks.




Review of Appliance Express


refrigerator




Review of Appliance Express

awesome


Kerr




Review of Appliance Express


prompt & great service




Review of Appliance Express

only issue I have is with the scheduling. had to be on the phone for over 35 minutes to notify the problem.


Great Service




Review of Appliance Express

Prompt service.


Bryan




Review of Appliance Express

Awesome Service!!!


Prompt, efficient service




Review of Appliance Express


Outstanding service!!!




Review of Appliance Express

Jerry Caldwell is absolutely excellent. He not only made the needed adjustments to our cooktop but gave us a number of tips regarding more effective use of our dishwasher and cooktop.....information that we were never provided by others. This is the best appliance service we have ever experienced.


Dave




Review of Appliance Express

The office staff (Susan) and the technician (Daniel) were very professional, on time, and did a great job!


Tinh




Review of Appliance Express

These guys are prompt and professional!


Trudy




Review of Appliance Express

Great service.


Great service!




Review of Appliance Express


Nice professional respectful person




Review of Appliance Express

Great


Awesome service




Review of Appliance Express


Repair




Review of Appliance Express

Great


Timely and Reliable Service




Review of Appliance Express


Excellent Service!




Review of Appliance Express

Mike from Appliance Express called before his appointment to let us know when he would arrive. He then arrived on time, completed the repair very quickly and did not make a mess in the process. Highly recommended!


Great service




Review of Appliance Express

Wonderful service technician. Polite, efficient and on time


SA




Review of Appliance Express

Great


Renee Andrews-Smith




Review of Appliance Express


Built-in refrig alarms




Review of Appliance Express

Well prepared for service call. Had all necessary/required parts. Installation quick; technician very professional.


Awesome!




Review of Appliance Express


Professional & Courteous




Review of Appliance Express

Mike did a Very good job in repairing our microwave. We were very pleased.


Quick Service




Review of Appliance Express

Clif did a great job with install, and was friendly and informative.


Great service




Review of Appliance Express

Jonathan Short was, Kind Courteous and very professional. He did a great job! Thanks to him, you have a new loyal customer.


Kim




Review of Appliance Express

Excellent,professional and prompt!


Great service




Review of Appliance Express

Repair tech arrived on time. He was professional, polite and knowledgeable. He had the ice maker back up and working in less than an hour.


Great service




Review of Appliance Express


Great service, very friendly, good with our dog




Review of Appliance Express

I would recommend this service


Professional repair guy, on time and fast service.




Review of Appliance Express


Super Service




Review of Appliance Express

Explained everything, replace what needed to be replaced in a very efficient time. Very courteous


A& great service & attitude both




Review of Appliance Express

A &. Great service & attitude both


Great service




Review of Appliance Express

The technician was personable informative and solved the problem. He is wonderful!


Emilie Richardson




Review of Appliance Express


Mike did a great job




Review of Appliance Express

Thank you for being so prompt and pleasant


Great Service!




Review of Appliance Express

Jonathan Short was on time for the appointment, courteous, and professional. He provided quick and excellent service, as well as tips for future reference. If I have any problems in the future, I will be calling Appliance Express!


Great Service Tech




Review of Appliance Express

Mike has been coming out to Haven South ,doing all the warranty work for our Whirlpool appliances .I will continue to use him for future repairs .


Top Shelf Service!




Review of Appliance Express

Clif was here before I got home. Was ready to get to work with a smile and a handshake. Even stopped to say hi to the dog. He did a fantastic job, and we have a fridge that is running like a top. The whole staff is great. If you have questions on the appliances in your home call them. Bar None!


Great service




Review of Appliance Express

Paul was terrific. Prompt, friendly and informative. Didn't mind me asking questions. He was fast and knowledgeable. Even my dogs liked him.


Great Service.




Review of Appliance Express

Appreciate the convenience of scheduling and the reminder. Clif was pleasant and knowledgeable. Would use Appliance Express again if the need arose.


Terrific Home Service Representative




Review of Appliance Express

Steve called prior to arriving. He announced himself before I opened the door. I felt more secure with this introduction. Steve worked on my washer 1st & told me the cold & hot hoses were reversed. He corrected this for me. He also said that there was too many suds. Guess that is why I buy detergent so often. I will correct the amount I use & save money. He confirmed that the washer is spinning correctly. Steve then took apart my dryer, showed me the dirty buildup inside & proceeded to vacuum the inside. It looks so clean now. I did myself a favor by calling Appliance Express & was very impressed they sent Steve to my home to ensure my appliances will work more efficiently. He is a very confident & pleasant man.


Highly recommend!




Review of Appliance Express

Luis was awesome...very knowledgeable, and corrected the problem that the previous service company failed to fix.


Great,efficient service!




Review of Appliance Express

Everything went smoothly. Very nice service and repairman!


Luis was provided prompt, outstanding service




Review of Appliance Express

Luis was polite, prompt, & professional. He fixed our refrigerator quickly and was an excellent source of information of how to care for our appliances.


S.




Review of Appliance Express

Excellent service


Very good setvice




Review of Appliance Express


Ali




Review of Appliance Express

Extremely satisfactory service.


All excellent




Review of Appliance Express

All excellent


Awesome Service!




Review of Appliance Express

Clif was very knowledgeable and super helpful fixing our washer issue.


Erika




Review of Appliance Express


Great service




Review of Appliance Express

Jonathan was on time for the appointment. He was dressed in business attire looking very professional. He quickly diagnosed our problem and gave us excellent advice to keep from it happening again. I could not be more happy with the service he provided.


Thank you, Mike!




Review of Appliance Express

Mike explained numerous things about my washer...he was very thorough and patient with my questions...ONLY concern----- I called Whirlpool on Monday ( washer was under warranty) & was referred to Appliance Express. They gave me a window of time from 1-4 on Friday. On Thurs., I rec'd an email stating a tech would arrive Fri between 3-6. At 3 p.m. Friday, a lady from AE called to cancel the appointment & reschedule it for Monday morning....I was not thrilled to have to wait a full week to get some help.....However, Mike did arrive promptly Mon. morning and took care of the situation. He was excellent.....The one week wait was not soooo excellent!


Very Knowledgeable




Review of Appliance Express

Jonathan was very knowledgeable about my Whirpool appliances.


Excellent service




Review of Appliance Express

Both techs that came were very knowledgeable and helpful. Although they couldn't fix the problem(builder mistake), they tried to make it better until it could be fixed.


Great service!




Review of Appliance Express

Great job. Arrived on time. Explained thoroughly what the problem was and what they did to fix it. Highly recommended.


Great job Mike




Review of Appliance Express

We need more Mike Gomez' in this world! Great guy. What we also need is better quality control on the part of Whirlpool. Our old Amana that we replaced was 17 yrs. old and still working. This Whirlpool is only 9 mos. old and has problems. Whirlpool needs to have the repairmen stocked with parts on the truck (or provide quicker delivery of parts to the repairman). We had the hassle of being without a nice $2,000 stainless steel Whirlpool refrigerator for 11 days (Time it went out,8/6, time to get 1st appt. 8/10, order parts, then get them installed 8/16). Come on Whirlpool, up your game on quality control.


Great Service!




Review of Appliance Express

Quality Service


Excellent service




Review of Appliance Express

Tony the technician was very polite and new what he was doing. Great service


Carla




Review of Appliance Express

Carlos did excellent job, courteous and knowledgeable.


Good Service




Review of Appliance Express

Very pleasant young man who came to my house to do the work.Quick and efficient


Gladys




Review of Appliance Express

On time and knowledgeable


Satisfied customer




Review of Appliance Express

They were able to squeeze me in to accommodate my schedule. Mike arrived on time made the diagnosis and had the oven repaired within a fairly short amount of time. Very professional. I would highly recommend them.


Excellent service




Review of Appliance Express

My service man Connor was prompt, professional and had my washer repaired in record time. As it is under a service plan I cannot rate the pricing.


Very knowledgeable and customer oriented!




Review of Appliance Express

We have had several issues with a new oven. It has been very frustrating because we bought a higher end appliance based on our previous experience with the Jenn-Air brand. Since the purchase in late January we have had four service calls. While not happy with the need for numerous calls in a relatively short time, the servicemen have been great to work with at each visit.


Great prompt service




Review of Appliance Express

Jonathan was very efficient and courteous.


JennAir Steam Oven




Review of Appliance Express

My steam oven stopped working and Appliance Express came out to service it. They were persistent in contacting me until the appointmentment was made and received an email confirming the appointment and a reminder in advance. Their auromated system also called me the day of the appointment 30 minutes before the repair tile window so I didn't have to sit here all day waiting. The repairman was professional and friendly. He took the time to explain the diagnostic tests to me and then explained the results of the diagnostic tests. Once he realized that I have a technical background, he explained the electrical engineering inside the oven. I felt comfortable that I had a repairman that understood my oven and took pride in his work.


Professional Service




Review of Appliance Express

Wesley provided the level of service that ought to be expected, and provided, but too often is not. I would recommend him, and his company without reservation.


Steve C.

Steve C.

DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site for the unit upper rack slides broke off. The upper rack slides broke off and are rusted. Replaced both upper rack slides and test the unit. Unit works properly and all water connections are dry at the time of service.

Near Gabriel View Dr, Georgetown, TX 78628
James C.

James C.

REFRIGERATOR KITCHENAID KSC23C8EYY02 Arrived on site and tested temperatures in freezer and fresh food. I found the freezer at 17 degrees and fresh food at 51. I found that the fresh food evaporator has frozen over completely. Inspected rear of unit for potential air leaks and I have found a large circle discoloring and sweating. Called tech line and spoke to Robert #7724414584. Due to air leak indicated by condensation spot on rear of unit there is no recommended repair at this time. Instructed customer to contact Whirlpool customer care with provides sr# from tech line. Job complete.

Near Legend Trail, Leander, TX 78641
Robert J.

Robert J.

OVEN GE JGB860SEJ6SS Arrived on job to replace igniter. After replacement test operation. No gas leaks detected

Near Plainview Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on job for complaints of no lights or cooling. Replaced control per CS.

Near Bluffview Dr, Wimberley, TX 78676
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for “oven not coming on” complaint. Inspected unit and found safety valve shut off and loose wire, at control. Reconnected wire and activated safety valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Louise St, Elgin, TX 78621
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived onsite for the microwave/oven to replace the wiring harnesses advised by techline. I replaced the main harness, inverter harness, fan & TT harness, door latch harness, & MW harness. I powered the unit and had the same results. The chassis still has 120VAC to ground. I found the breaker panel cover removed and after further inspection I found the circuit to the oven was not a home run dedicated circuit. The panel had a black and white wire for the 240VAC with a solid copper ground and at the wall there are two black wires for the 240VAC with a bare stranded aluminum ground. I explained to the customer that this unit should be at least tripping the breaker with this happening and advised contacting a different electrical contractor. KJ9NR00EPL1-PARTS AND LABOR. Call complete."

Near Electra, Lakeway, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and found condenser rattling. Insulated. Rattle eliminated. Advised customer on repair.

Near River Rd, Austin, TX 78703
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived onsite for customer complaint of RF section not cooling properly and not making ice in door. Removed RF evaporator and found evaporator all frosted over. Used steamer to remove all ice from evaporator and fan motor area. Upon inspection, found heater wires at harness to cabinet was not fully secured. Secured wires, reassembled. Unit began cooling as intended. No other issues found. All water connections were dry at time of service."

Near FM2484, Killeen, TX 76542
Steve C.

Steve C.

FREEZER WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit has frost buildup in the freezer. Tested the unit and found a frost buildup is only on the left side of the freezer. Found the gasket is flat and not making a good seal. Use the heat gun to expand the gasket and tested the unit. Freezer door has a good seal and all water connections were dry at the time of service.

Near Boca Chica Cir, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not drying. Upon further inspection, I tested the unit with the door open and pressing the door switch and I could see that the element was heating. I verified ohms to t(e element, cutoffs, thermostat and fuse. Using a vent test, I tested airflow in the unit ad found that there is no airflow. I advised the customer that the vents would need to be checked out and cleaned and showed/explained the vent test that I performed. No lint observed during service, job completed."

Near Woodvista Pl, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEC310S0FS1 "Arrived on site to test unit for unit had no display. Test unit and found unit getting 240 but no power. Test unit and found bad board, will need to order new board; ordrng 1 W10894095 (CONTROL BOARD )"

Near Estancia Pkwy, Manchaca, TX 78652
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDS9860CDW01 Arrived on site to replace panel. Replaced panel test unit and unit test good all buttons working and oven heating.

Near E 13th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL GBD307PDS4 "Arrived on site for double oven not maintaining temperatures and cooling fan making loud noises. Performed temperature test on bake mode on both ovens at 350° Found upper oven average temperature at 366° and bottom at 356°. Found upper cooling fan bearing has failed. Recommend to replace both cooling fans.

Near S Austin Ave, Georgetown, TX 78626
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW0 Arrived on site for door locked . Found door locked and full of water . Removed drain pump and found what looked to be rivets stuck in pump. Removed obstructions and ran diagnostics test . All checked normal .

Near Exchange Dr, Austin, TX 78754
Arthur B.

Arthur B.

DRYER MAYTAG MEDX655DW Arrived onsite. Customer advised dryer working fine and no services needed. Didn’t enter home.

Near Crosscut Loop, Killeen, TX 76542
James C.

James C.

VENTHOOD WHIRLPOOL UXL6036YSS0 Arrived on site and found no blower installed in hood. I also found no installation hardware to install the blower assembly. Superintendent is trying to get ahold of their distributor to confirm if the blower was ordered with the unit. Instructed to contact office if repair is still needed. If blower is needed the blower is P/N WPW10294006 @ $343.36 plus tax and the unit will also need P/N W10291605 hardware kit.

Near Wedgescale Pass, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no water from dispenser,tested dispenser no water,removed filter and reinstalled filter dispenser working called tech support per tech support need to install per water line and reducing valve. Ordering new line and valve file #7724376316; ordrng 1 8212547RP (WATERLINE) and 1 W10786952 (VALVE)"

Near Scenic Bluff Dr, Austin, TX 78733
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on sote for door replacement, replaced door and fixed handles and tested good no leaks on site"

Near Shallow Pond Trail, Pflugerville, TX 78660
Al R.

Al R.

WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect washer not dispensing detergent properly. Removed top cover and service tested the unit and unit. Unit tested as designed. Unit has the load n go system which customers can load up to 12 loads of detergent for future washing. Unit dispenses water and detergent as designed. Customer explained the system of operation and now understands the load n go system.JOB COMPLETE

Near Paseo Del Plata, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for u it not defrosting. Main control has already been replaced. Defrosted evaporator replaced ui and Evap thermistor ; used 1 WPW10384183 (THERMISTOR) from stock

Near Rialto Blvd, Austin, TX 78735
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC2430DS01 "W10886919 arrived on site to install lamp-Basels. Installed lamp tested unit, light came on all operation functioning properly."

Near Mesa Verde Dr, Austin, TX 78737
Steve C.

Steve C.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Arrived on site for the unit is making popping noises. Call Frigidaire and they advised me to go to Service pointer Rf0901. Will need to order three sound damper To cover the capillary tube. Customer will also show proof of purchase on the next visit.; ordrng 3 5303307583 (sound dampening pa)s

Near Cresswell Dr, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER WHIRLPOOL NTW4605EW0 "Arrived on site for “not getting out of rinse cycle” complaint. Inspected unit and found control unresponsive. Removed and replaced control. Door latch would not respond, after control change. Removed and replaced latch. Found grit packed in valve. Cleared valve of debris. Tested and calibrated unit. Unit is performing as designed. Hot side valve has leak, at supply. Shut off valve and notified customer. No leaks detected' at time of service."

Near Hogeye Rd, Elgin, TX 78621
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL KUDE70FVSS1 "Arrived on site for dishwasher cleaning poorly. Per diagnostics mode, found faulty code 3-3 and 3-1 failed calibration OWI sensor. Removed OWI sensor and cleaned. Monitored test cycle and checked amp draw to element, found within range. Opened u it and found soap scum buildup in unit. Added cooking oil and ran rinse cycle. Spoke with customer on running cleaner through unit. All tested good, no water leaks present.

Near Prairie Creek Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DBL3 "Arrive do. Site for unit not starting and lights flashing, removed door and found burns on control, went to replaced but had wrong control in correct box, will need to return with both control and panel. Both covered under 60mo K-aide warranty . No leaks on site; ordrng 1 W10854215 (cntrl-elec)"

Near Mill Creek Rd, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived n site for diffuser making noise . Ran diagnostics and diffuser is chattering when openinclosing . No ice build up .replaced diffuser and ran test . Unit is very quiet when opening and closing . No water leaks detected at time of service job complete .

Near Cliffs Edge Dr, Austin, TX 78733
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on site for loud compressor and damaged door. Removed compressor installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good no odd noise from compressor. Replaced damaged fresh food door checked door seal good

Near Bell Hill Drive, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE LFSS2312TD0 Arrived to inspect unit not working properly. Removed and replaced the switch. Reassembled and tested the unit and unit now works as designed.Purchase date 11/21/18

Near Embers Dr, Killeen, TX 76542
Lou S.

Lou S.

MICROWAVE GE JVM1750SP2SS "arrived on site to inspect microwave key pad not working. Upon further inspection, I found that some of the keys on the panel were not working. I removed the panel and disconnected the key pad ribbon from the control and reconnected it and nothing changed. The unit has power as the clock was working on the display. The panel that was prescreened was the wrong part. I am ordering the correct SS panel, CNOTE-AUTHORIZATION for all parts and CNOTE-LSO per customer request. I scheduled return service for 03/20/19.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 WB07X11277 (control panel asm ss)"

Near Cascada Lane, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for leaking fridge . All was dry when arrived did find drain tube not in dripmtray bracket . And not sitting flush to bottom of cabinet . Reattached drain . No water leaks detected at time of service .job complet

Near Jessamine Hollow, Austin, TX 78731
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived onsite for customer complaint of knob broken on cooktop. Confirmed that 2 knobs were cracked causing knobs not to turn on. Removed and replaced knobs. Tested unit. All elements now work as intended. No other issues found.

Near Alabaster Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE530C0EB0 Arrived on site to testa unit for unit tripping breaker. Test unit and found melted terminal block. Replaced terminal block test unit and unit test good. Turned all burners on and all got to high. Turned oven on and oven test good. Advised customer that if the breaker Trips to get an electrician to check the breaker job complete

Near Groundhog Way, Austin, TX 78744
Luis M.

Luis M.

FREEZER KITCHENAID KRFF707ESS01 "Arrived on site for over freezing in freezer and defrosting in freezer at time of visit unit cooling. Ran diagnostics thermistors passed,ran bimetal test and read open,exited diagnostics and ran test again and read closed. Powered breaker off to reset controls,powered unit back on and ran diagnostics all test passed,changed defrost setting to basic. If problem continues will need to order Evap fan that comes with thermistors and bimetal(W11032800)"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8000DW5 Arrived on job for complaints of start button not working. Ran diagnostics and got stuck button code. Replaced console and test.

Near Elf Owl, New Braunfels, TX 78130
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for the unit will not dispense water or ice. Tested the unit and found no water will dispense. Used a bypass and still no water. Gain access to the valve and there is no voltage to the valve when pressing the paddle. Unit will need a new control but will need a UI , valve, and reservoir for next visit just Incase. Customer will be out of town and will be back on April 1 and wants a PM appointment.; ordrng 1 CNOTE (CNOTE) and 1 W11043763 (cntrl-elec) and 1 W11265135 (UI)"

Near Silent Harbor Loop, Pflugerville, TX 78660
Al R.

Al R.

WASHER GE GTW460ASJ8WW Arrived to inspect washer not draining. Confirmed the complaint and removed and replaced the pump. Reassembled the unit and unit still wouldn’t drain. OFFICE TO GET AUTHORIZATION FOR NEW CONTROL BOARD FOR UNIT.Control board ordered. Will return on 3/21/19 if authorization goes through.NEEDS MORE WORK.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WH18X28176 (CONTROL BOARD)

Near N 24th St, Waco, TX 76708
Diego G.

Diego G.

ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site. Check for too much ice issues. Found Thermistor on ice maker allowing ice to overflow. Replaced Ice bin thermistor and cycled, all functions tested OK. No leaks present. Job complete"

Near Gruene Vintage, New Braunfels, TX 78130
Clif L.

Clif L.

DRYER GE GFDR480EFWW1 Arrived on site to replace grill for dryer. Replaced grill and as grill came with a new sensors did not have to replace with new sensors. Tested unit and found all is functioning properly at this time.

Near Co Rd 200B, Burnet, TX 78611
Clif L.

Clif L.

DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site To replace door panel for dishwasher. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found Time of service.

Near Oak Point Court, Liberty Hill, TX 78642
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site. Check for no water issues. Found bad filter base. After replacing filter base also found bad single water valve behind unit. It will need single water valve to repair unit. Office to reschedule; ordrng 1 W10865826 (WATER VALVE )

Near Copper Crest, New Braunfels, TX 78132
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “wash cycle not working properly” complaint. Inspected unit and found washplate teeth stripped. Removed and replaced washplate, bolt and hub. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Mesquite Trail, Lexington, TX 78947
Wesley P.

Wesley P.

REFRIGERATOR ADMIRAL HMG211470 Arrived on site and addressed all concerns. Temp and knocking I was able to advise were normal and could be adjusted. Tested icemaker and found unit able to be cycled manually. Advised that in event of no production icemaker would need to be replaced. All else checks good.

Near Catherine Ct, Round Rock, TX 78664
Al R.

Al R.

WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer with broken inlet valve in UNIT 518. Confirmed the complaint and removed and replaced the valve. Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.

Near Killeen, TX 76549
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not running. Performed diagnostics and tested voltage at outlet and found lose of neutral. Tested at dryer and found same results. Flipped breaker to dryer a couple of times and was able to get unit to operate. Recommend customer to contact an electrician. Unit checks good.

Near Co Rd 208, Florence, TX 76527
Diego G.

Diego G.

WASHER WHIRLPOOL MHW6630HC0 Arrived on site. Checked for no water issues. Found error code for long fill. Ran diagnostic test and found water valves opening up all the way with good pressure. Will need main control and will bring water valves for back up. Office to reschedule; ordrng 1 W11322883 (CONTROL )

Near Mill Run, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sote for unit not dispensing Ice, found motor not engaging, removed motor and replaced and tested good no leaks on site"

Near Blackvireo Dr, Austin, TX 78729
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice , ran all associated test related to IM and dispenser . All passed except IM valve can hear valve but no water is getting to IM. Ordering valve ; ordrng 1 W10873098 (valve)"

Near Stoneywood Dr, Austin, TX 78731
James C.

James C.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site and tested operation. I found leak coming from reservoir connector at filter head due to a crack in the elbow. I also found ice has gotten on the fan motor causing a high pitched noise. Cleared ice from fan and tested. Upon further inspection I found ice has built up all around the ice maker air inlet and return vent. Installed perma gum around ports to seal air leak. Installed new reservoir and tested for leaks. All water connections dry after repair. Job complete

Near Corabella Pl, Cedar Park, TX 78613
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect top rack rust. Confirmed the complaint and removed and replaced the rack, wheels and stop. JOB COMPLETE"

Near Colonel Dr, Killeen, TX 76549
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect screws in dishwasher tub. Upon further inspection, the customer handed me two screws and said that she found one in the tub of the dishwasher and one on the floor. I advised that they were mounting screws. I took t(e screws and remounted the unit to the cabinet and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Ronchamps Dr, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and found warm temps in fresh food as well as the freezer above normal range. I found the fresh food evaporator completely frozen over and will require time to defrost. Customer also concerned about hammering pipes with dispenser. Unit will need new control, harness and pressure regulator for water issue. Call to be weighed for 2 hours to defrost evaporator and make repairs due to wood floor. ; ordrng 1 CNOTE (2 HOURS) and 1 W10786952 (valve)"

Near Fall Creek Loop, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, the customer advised that the two front burners don’t always ignite. I tested all burners and the two front were intermittent. I attempted the adjust the caps and nothing changed. I am ordering the caps and a burner and will return with all prescreened parts except the control and valve. I scheduled return service for 03/21/19. No gas leaks detected during service.; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head)"

Near Bonavista Way, Leander, TX 78641
Clif L.

Clif L.

OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found broiling element will not shut off unless cooking selection is completely cancelled. This is due to a shorted main control board. Replaced main control board and tested unit. Found all is functioning properly at this time.

Near Kendra Dr, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WEE760H0DS0 "arrived on site to inspect range error code. Upon further inspection, I placed the unit in diagnostics and checked error codes. F8E0 appeared. I continued in diagnostics and tested the cooling fan and it did not operate. I unplugged the unit and removed and replaced the cooling fan and tested again. Unit operated as designed. Customer provided a copy of his closing documents for warranty verification. Job completed."

Near Hoot Owl Ln S, Leander, TX 78641
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVWB606DSS1 "Arrived on site to test unit for touchpad not always responding. Test unit, not all buttons responding. Replaced control board test unit all operation functional."

Near Snowdrop Drive, Austin, TX 78739
Steve C.

Steve C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for the unit is not heating properly. Tested the unit and found the actual temperature for both ovens are at 361°. Calibrated both ovens to -10°. Unit is working properly and job complete.

Near Borromeo Ave, , TX
Wesley P.

Wesley P.

WASHER MAYTAG MHWC7500YW0 Arrived on site and found unit able to spin and lock operating properly but not ever reaching hi speed spin. Unit will require to men to repair. MCU needed to repair spin speed error. Office to reschedule 2 man; ordrng 1 2MAN

Near Barton Springs Rd, Austin, TX 78704
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWX655DW0 "Arrived on site and inspected washing machine and found during spin cycle basket is not moving but wash plate spins as expected. Attempted to remove wash plate to inspect gear case and hub and found wash plate is seized. Customer doe not want to continue repair, collected service fee, job complete"

Near Isaac Creek Cir, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS5 "arrived on site to inspect dishwasher not heating. I placed the unit in diagnostics and it showed error code F7E1. I cleared the code and continued with testing. I placed my multimeter clamp around the black wire at the junction box and checked for Amps when the element came on; however, the element never came on. Upon further inspection, I found that the left side connection to the element was not connected. I reconnected the connector and tested the unit and it operated as designed. No water leaks observed during service, job completed. Due to SD-Mobile being down, I was unable to get a signature from the customer."

Near Southern Cross Dr, Austin, TX 78717
Wesley P.

Wesley P.

RANGE WHIRLPOOL RF362LXTB2 Arrived onnsite and found unit block l1 melted damaging both adjoining harnesses and the block.

Near Park At Woodlands Dr, Austin, TX 78724
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for F3E1 failure code. Checked hoses traps and connections. Removed and replaced faulty pressure switch. Cleared codes in diagnostics. All water connections are dried.

Near Pristine Dr, Georgetown, TX 78633
Wesley P.

Wesley P.

DRYER WHIRLPOOL MGD6000AG1 Arrived on site and found hinge base metal failure. Ordering hingebase and bolts. As bolts have been removed and misplaced. All else checks good. Quoted a total of 298.75 plus tax nothing collected today due to salon bustle. ; ordrng 1 WPW10208415 (door hinge) and 8 WPW10288126 (screw)s

Near E 5th St, Austin, TX 78702
Arthur B.

Arthur B.

COOKTOP KITCHENAID KGCU462VSS02 Arrived onsite for customer complaint of cooktop flames too high on burners. Tested all burners and found all work as intended. Did find igniters spark when on low. Removed center section and found metal touching igniters. Adjust wiring and reassembled. Unit now works as intended. No other issues found. No gas leaks detected at time of service.

Near Cypress Springs Way, Georgetown, TX 78633
Wesley P.

Wesley P.

DRYER MAYTAG MGDX655DW2 Arrived on site and found thermostat blown. Replaced with kit. Now unit heats as designed. All checks good.

Near Fagerquist Rd, Del Valle, TX 78617
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFSS2625TS Arrived to inspect refrigerator leaking water from the freezer side dispenser area. Confirmed the complaint and removed and replaced the valve. Reassembled the unit and unit tested as designed with no leaks.All water lines were dry at the time of service.JOB COMPLETE.

Near Hobby Rd, Copperas Cove, TX 76522
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for unit leaking. Tested unit and found inlet water line swollen. Replaced line as a preventative measure. Customer also requested that I clean her unit for her. All water connections are dry. Builder had to leave before work was completed. Left at 4:14

Near Williams Lakeshore, Kingsland, TX 78639
Joseph C.

Joseph C.

RANGE GE JGB700EEJ4ES "Arrived on site for “stove regulator has leak” complaint. Inspected unit and found gas line, to regulator nipple covered in dope AND tape. Hose fittings should NEVER receive tape or dope. Removed dope and tape from hose end, turned on gas, bled air and tested for leaks. Could find no leaks. Unit is performing as designed."

Near Elm Forest Loop, Cedar Creek, TX 78612
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for unit give drain error and f3e1 error . Couldn't find any issue in drain or hose, ordering hose and control to be safe. No leaks on site ; ordrng 1 W11170706 (CONTROL ) and 1 WP353244 (hose)"

Near Snowdrift Trail, Round Rock, TX 78664
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site and replaced control and console to repair repeat power failure problem. Verified power at control.

Near Oakleaf Cir, Austin, TX 78723
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW0 "Arrived on site replaced clutch ,gearcase , suspension . Ran diagnostics test all checked good . No water leaks detected at time of service . Job complete ."

Near McLeod, Cedar Creek, TX 78612
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "arrived on site to inspect refrigerator noises. Up. Further inspection, the customer advised that the unit gets very loud when the compressor comes on. I tested the unit in diagnostics and when I tested the diffuser, the customer advised that is the noise she is hearing. The diffuser motor was whining loudly. I removed and replaced the diffuser ad tested ad it operated as designed. No water leaks observed during service, job completed."

Near Box Canyon Terrace, Round Rock, TX 78681
James C.

James C.

DISHWASHER KITCHENAID KDTM404ESS0 Arrived on site and tested operation. I found the unit has a fault for low water and heater stuck on. Ran diagnostics and found unit fills properly but wash motor is not starting. Instructed customer that the unit will need new sump assembly and control to repair. Control is covered under warranty. Installed new sump assembly and control. Tested operation and for leaks. I found unit working properly and all water connections dry at time of service. Job complete

Near Raging River Rd, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for to replace door and control, after replacing unit tested good.

Near Woods Loop, Driftwood, TX 78619
Paul R.

Paul R.

MICROWAVE WHIRLPOOL KEMC308KSS04 Arrived onsite for the microwave with the door not closing properly. I found the springs broken on the door causing the issue.

Near Westside Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FTS04 Arrived on site for water leaking. Diagnosed obstruction in drain causing drain to freezer over. Removed ice removed obstruction in drain flushed drain tube checked water flow through drain good unit working as designed.

Near Ravine Ridge Trail, Austin, TX 78746
Scott  M.

Scott M.

DISPOSAL WHIRLPOOL GC1000XE "Arrived on site for failed disposer . Unit would just hum . Tried the chuck and reset button . Neither fixed issue . Replaced disposal , tested and works normal . No water leaks detected at time of service . Job complete . Pic on new mid &ser"

Near Fallen Tower Ln, Austin, TX 78753
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW4 "Arrived on site , replaced blade , motor , and grommet .all checked good . No water leaks detected at timeof service . Job complete ."

Near Tiner Hill Loop, Smithville, TX 78957
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for “temperature not right” complaint. Inspected unit and found control faulty. Ordering new control. Return for repairs on 03/21.; ordrng 1 W11122543 (cntrl-elec STAINLESS)

Near Sherri Berry Way, Manor, TX 78653
Leonardo C.

Leonardo C.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to test unit for buttons stuck. Removed control and found loose screw making control go to far back making buttons get stuck. Secure control correctly test unit and unit test good job complete.

Near Coopers Crown Ln, Spicewood, TX 78669
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW0 Right on site for the unit has a error code on display. Tested the unit in diagnostics and receive error code F9E1 long drain. Found the drain ports on the rubber seal are clogged. Unclog the drain ports and tested the unit. Unit works properly and all water connections were dry at the time of service. Only charge the customer for the service fee.

Near Olympia Dr, Temple, TX 76502
Clif L.

Clif L.

WASHER GE GTW460ASJ6WW Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found when control board was replaced initially it was not programmed for the correct model. Reprogrammed control through diagnostics and tested unit. Found all is functioning properly at this time.

Near Crane Dr, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KUIC15PRXS2 Arrived on to replace pump and harness. After replacement test operation.

Near Red Corral Ranch Rd, Wimberley, TX 78676
Clif L.

Clif L.

COOKTOP KITCHENAID KFGS366VSS02 "Arrived on site to diagnose a cooktop that is leaking gas. Tested unit and found left front and center burner valves are slowly seeping gas. Both valves will need to be replaced and flex line and regulator will need to be resealed to ensure no leaks under unit. Return date is set for 3/19/19; ordrng 1 8286919 (valve,burner (lf,rr)) and 1 WP8286917 (valve-brnr CENTER)"

Near Western Hills Dr, Austin, TX 78731
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 "Arrived onsite to install new heater to SxS refrigerator from prior visit’s diagnosis. Steamed all ice from drain tube, removed and replaced heater. Reassembled and tested unit. Unit now defrosts as intended. No other issues found. All water connections were dry at time of service."

Near Shawnee Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT750SAHV0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found sump not moving water. Removed an replaced sump and motor assembly. Tested unit. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service."

Near Yuma Cir, Killeen, TX 76543
Clif L.

Clif L.

MICROWAVE WHIRLPOOL KMHS120ESS2 "Arrived on site to diagnose a microwave that had caught fire. Upon initial inspection found homeowner had a baked potato catch fire inside the unit. As homeowner did not want to pay for any parts and only wants to replace the unit due to odor. I was not able to run any test or perform any repairs as it appears the unit has burned out the cavity thermostat due to heat, and it is non-operational at this time. No further repairs to be done at this time as homeowner is replacing the unit."

Near Belforte Ave, Lakeway, TX 78738
Scott  M.

Scott M.

DRYER MAYTAG PYE2300AYW Arrived on site for unit not starting . Found no voltage leaving timer . Also found thermostat had failed again . Replaced timer and thermostat . Unit is now running and heating . No lint build up at time of service . Job complet.

Near Amber Ash Dr, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new ice door and ice bin. Verified proper seal from ice door to liner. Unit tests good. Job complete

Near Zachary's Run, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, ice maker on truck was damaged, ordering ice maker. Did not have service to collect payment; ordrng 1 W10882923 (icemaker)"

Near Claudell Dr, Kyle, TX 78640
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect dryer not powering on. Confirmed the complaint and removed and replaced the fuse. Reassembled and tested the unit and noticed the customer wasn’t getting the 240 volts from the outlet. Advised customer about the issue and she will contact her landlord for repairs to the outlet.JOB COMPLETE

Near Martin Ave, Waco, TX 76706
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for refrigerator not dispensing water or making ice. Performed diagnostics and tested water dispenser. Removed filter and tested. Found filter housing not engaging filter. Removed failed filter housing and installed new. Tested water dispenser and ice maker. All tested good, no water leaks present. Found customer had shelf liners on shelves and possible air blockage created (see SD-QuickPic). Spoke with customer on liners. Paid in full on check # 4905."

Near Martin Creek Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for door not closing correctly,found mullion shifted down on door,adjusted mullion raised mullion checked door operation good door sealing correctly. Installed filter customer provided,cleaned condenser coil."

Near Running Rope, Austin, TX 78731
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for unit leakin found unit installed crooked causing door to not close proper. Leved and corrected and tested good, ran two cycles with no leaks office to collect labor"

Near Oakdale Cir, Pflugerville, TX 78660
Clif L.

Clif L.

OVEN WHIRLPOOL KEHU309SSS03 Arrived on site to diagnose and microwave that is throwing error codes. Tested unit and found F6E0 error code saved in control at time of arrival. Called tech line and spoke with Bruce. After running power checks he advised to change appliance manager for microwave. Ordering part and set return date for 3/21/19.File# 7724421747; ordrng 1 WPW10398151 (cntrl-elec)

Near Biscayne St, Lakeway, TX 78734
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG540H0ES0 "Arrived on site for prior diag install, replaced burner head, orfice and knobs and valve and tested good with no gas leaks on site"

Near Longford Trail, Manor, TX 78653
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replace orifice holder and screw. Found wrong screws took pictures of screws will need to order new screws. Will need to research ; ordrng 1 RESEARCH (SCREWS SEE PICS )

Near Palisade Dr, Austin, TX 78731
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for water valve failure code. Replaced valve and tested for leaks. All water connections were dry. All operations are now correct.

Near Telling Wind, Liberty Hill, TX 78642
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher no water fill. Upon further inspection, the customer advised that they attempted to run the unit, but nothing happened. When I opened the unit, I found it to be completely dry and the unit was not level as the door was rubbing on the left side. I checked the water valve under the sink and found that it was turned off so I turned it on. I leveled the unit so the door didn’t rub anymore and found that when it was installed, it was not properly installed and the mounting screw was ruddying against the door on the left side due to it being the wrong screw. I removed t(e screw and advised the customer of the installation issue and they advised that the installer was coming back soon to fix the issue. I placed the unit in diagnostics with no error codes showing. Unit operated as designed. No water leaks observed during service. I made some recommendations on detergent & rinse aid use and use and care for the unit. Job c

Near Winding Creek Pl, Round Rock, TX 78665
James C.

James C.

OVEN WHIRLPOOL RBS305PVS02 Arrived on site and found control dead and no functions working. Removed control and verified proper voltage to control and tested fuse. Unit has failed control. Installed new control and tested operation. Unit working properly. Job complete

Near Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “water leaking from door” complaint. Inspected unit and found ice box fan not working. Ordering new ice box fan and icemaker. Return for repairs on Friday 03/22. Shut off icemaker, until repair can be made. No leaks detected, at time of service.; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11294907 (ICEMAKER)"

Near James Garfield St, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site for customer complaint of no water or ice, found cracked and frozen water reservoir, ordering part. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10300426 (reservoir)"

Near Sundown Ridge, Austin, TX 78737
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range cooktop burners. Upon further inspection, I found that the front and rear left burners would ignite intermittently as does the front right burner. I attempted to adjust the caps and nothing changed. I removed and replaced both left side burner heads and tested and they both ignited as deigned. I removed and replaced the right front burner head using one from my van stock (WPW10515455) and tested it and it operated as designed. No gas leaks detected during service, job completed."

Near Catania Loop, Hutto, TX 78634
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8040DW0 Arrived on site to diagnose a washing machine is not completing cycles. Tested unit and found loose bolt on rotor assembly causing unit to misregister motor speed. Tightened bolt properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Waterbank Cove, Austin, TX 78746
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site customer complaint of unit not powering on, found faulty control, after control was replaced, unit tested good."

Near Harmon Hills Rd, Dripping Springs, TX 78620
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HZ Arrived on site and charged $8 to replace dead bulb. Also replaced board for faulty light relay keeping light on. All else checks good.

Near Crystalbrook W, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC42FTS18 Arrived on site for no cool in fresh food diagnosed unit not defrosting removed cover found shorted defrost bimetal. Defrosted ice replaced defrost bimetal ran diagnostics all test passed unit working as designed; used 1 WPW2182381 (BIMETAL) from stock

Near Brackenridge St, Austin, TX 78704
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC42QVS06 "Arrived on site for filter cap broken, replaced cap and cust supplied filter and tested good, no leaks on site Filter cap-

Near Sansone Dr, Round Rock, TX 78665
James C.

James C.

WASHER ELECTROLUX EIFLW55HIW0 Arrived on site and found customer has slid unit away from wall. I found with the water on the cold water flows freely through valve with unit off. Tested solenoids on valve and found the cold water inlet has failed in the open position. Installed new valve and tested operation. I found new valve functions properly and all water connections dry at time of service. Job complete

Near Barrilla St, Cedar Park, TX 78613
Scott  M.

Scott M.

COOKTOP KITCHENAID KGCU463VSS02 Arrived on site for one size flame med- small don’t change . Will need new regulator and second man. 2nd man due to unit in counter top and cabinets below . No gas leaks detected at time of service . Please call to set return visit . ; ordrng 1 2MAN

Near Ottawa Dr, Austin, TX 78733
Thomas L.

Thomas L.

OVEN JENN-AIR JJW2430DS01 arrived on site for F2 E1 failure code. Removed power and returned power. Failure code did not clear. Replaced control panel and unit now operates properly.

Near Laura Ln, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and installed new gasket on right rc door. Warmed gasket to relax and ensure proper seal. Recommended for customer to leave door closed for 30 minutes minimum for gasket to cool and set to proper seal. Job complete

Near Marquis Ln, Cedar Park, TX 78613
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOD51EC0AB01 "Arrived on site and found customer is experiencing varying temperatures and lower oven. Replaced temperature sensor to correct issue, no further repair is required at this time, job complete"

Near Hunters Hideaway, New Braunfels, TX 78132
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found pressure switch lying beside tub, with hole in hose and loose wire. Trimmed hole portion away from hose and reconnected. Reattached wire to harness. Tested unit four times. Restacked unit. Unit is performing as designed. No leaks detected, at time of service

Near W 32nd St, Austin, TX 78705
James C.

James C.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and tested unit for not heating properly. Tested sensor and found to be out of range. Installed new sensor and tested operation. Unit heating properly and all functions test good. Job complete

Near Osmarea Dr, Austin, TX 78717
Scott  M.

Scott M.

DRYER MAYTAG MED8200FW0 "Arrived on site for dryer running but not heating . Found element burned out . Clean a bunch of lint out of unit , would recommend getting vent cleaned . ; ordrng 1 WP8544771 (element)"

Near Mt Larson Rd, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not defrosting. Performed diagnostics and gained access to heater and defrost sensor . Measured defrost sensor resistance at 27 k ohms at room temperature. Measured heater resistance at 25 ohms. Per diagnostics mode and tested defrost cycle. Found main control sending voltage to element. Called tech support and spoke with Ed (SR# 7724402983). Went over test results. He stated to replace UI. Removed failed UI and installed new. Tested cooling operation. All tested good, no water leaks present."

Near Pecos Ct, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated he did not need service at this time as problems created when dish soap was used instead of dishwasher detergent.

Near Chandler Creek Blvd, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on air for damaged plug found broken pin on power plug replaced harness assembly powered unit on unit powered on and started cooling. Brand new complex under construction

Near E 6th St, Austin, TX 78702
Clif L.

Clif L.

DRYER WHIRLPOOL WED5000DW2 Rived on site to diagnose a dryer that is making unusual noise. Found a belt slips from idler pulley causing abnormal noise when running. Remounted belt and tested unit. Found all is working properly at this time.

Near Waters Edge Cir, Georgetown, TX 78626
Joseph C.

Joseph C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “will not drain” complaint. Inspected unit and found debris in drain pump. Removed debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Mc Phaul St, Austin, TX 78758
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JED4430GS01 Arrived on site to test unit for f1e1 loose communication. Turned breaker off checked all connection on appliance manager and all connection test good. Put unit back together turned breaker on and unit working as designed job complete.

Near Larue Dr, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite for the dishwasher leaking I found the float switch housing nut loose causing the leak. I tightened the nut and tested the unit. There were no water leaks present.

Near Canoas Dr, Austin, TX 78730
Leonardo C.

Leonardo C.

DOWNDRAFT KITCHENAID KIRD861VSS1 Arrived on site to test unit for unit not going down. Test unit and found bad motor for blower and motor to make it go up and down and bad board.

Near Crabapple Ct, The Hills, TX 78738
Clif L.

Clif L.

OVEN JENN-AIR JJW2430DS02 Arrived on site to diagnose an oven that has a light that will turn on by it self. Tested unit and found console with incorrect software revision. Replaced console and tested unit. Found all is functioning properly at this time and new console has correct software.

Near W 39th 1/2 St, Austin, TX 78756
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperatures were set in such away it would cause the unit to freeze crispers. Readjust the temperature settings and found all is now working properly. No leaks were found at time of service.

Near Colby Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for no cool. Unit not powering on,entered showroom mode then exited showroom mode. Ran diagnostics fans all passed,ran compressor ramp up test passed compressor powering on. Exited diagnostics reset power to control powered unit on compressor and fans powered on."

Near Aqua Verde Dr, Austin, TX 78746
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site and inspected refrigerator and found evaporator fan motor is not spinning. Replaced evaporator motor and it is now working properly. Frost pattern looks good no water leaks from connections at time of service, job complete."

Near Arcilla Street, Austin, TX 78741
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Test unit and no leaks present at this time job completed

Near Upson St, Austin, TX 78703
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GW0 "Arrived on site for no heat, found cut off blown, replaced and tested good."

Near Peterson St, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KUDI01ILBL6 "Arrived on site for dishwasher leaking. Inspected unit and found existing water in unit. Found in proper drain loop. Ran drain cycle and found water draining. Gained access to pump and inspected impeller and drain housing. performed diagnostics mode and monitored drain cycle. Added drain loop (see SD-QuickPic). Tested operation on normal run cycle. All tested good, no water leaks present.

Near River Down Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site and found F6E2 error code for communication error from the ACU. Found power to interference filter is good and the correct polarity. Power to ACU is good, and LED is on. Replaced ACU ran a diagnostic cycle, and also began a quick wash cycle and it is progressive properly and not giving error again. No water leaks from connections at time of service"

Near Gateshead Dr, Austin, TX 78745
Paul R.

Paul R.

WASHER WHIRLPOOL WTW6700TW1 "Arrived onsite for the washer making a loud noise during the spin cycle. I found the tub bearings defective. I also found the top rusting bad and the lid hinges so I pointed this out to the customer. I installed a new bearing kit and ran the unit on manual diagnostics high speed spin. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Brittany Point Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE40FXSP4 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good no leak present at this time.

Near Madrone Mountain Way, Austin, TX 78737
Clif L.

Clif L.

WASHER LG WM2487HRMA Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door gasket has a hole in it. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Cedar Hollow Rd, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT316SFDB00 "Arrived on site refrigerator not cooling, Found evaporator fan not running, tried new fan motor and it is still not running. Replaced ADC and function has returned to refrigerator. No water leaks detected at time of service, job complete"

Near West Ave, San Marcos, TX 78666
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for unit turning on but than turning off, found drain pump had broken glass inside, cleared and tested good, no leaks on site

Near Skyflower Dr, Austin, TX 78759
Tyler B.

Tyler B.

MICROWAVE ELECTROLUX FPBM3077RFA Arrived on sote for broken handle. Unit will need door ASSY . But would need AUTHO 5304504071 only needed if it can be approved. Replacing the handle alone would cause more damage to door trims. Please be aware ; ordrng 1 5304499874 (HANLDE ) and 1 5304504071 (DOOR) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUHTO)

Near Sage Hollow Dr, Austin, TX 78758
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite for the dishwasher not cleaning or drying the dishes. I checked stored error codes and found an F7E1, F8E2, F6E6, & F3E3. The unit completed the cycle and worked as designed. I found the control locked out and during the diagnostics cycle it was drawing 7.37 amps in the wash cycle. I found the OWI very dirty and caked up with debris and suspect this caused the issue. There were no water leaks at the time of service.

Near Duffy Ln, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for unit not draining. Test unit and found drain motor not coming on. Found motor getting power but not coming, replaced drain motor test unit and unit test good no leaks present at this time job complete"

Near Hartson, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for loud water valve. Removed faulty valve in compressor compartment installed new valve tested water dispenser unit working as designed. Checked water connections no leaks

Near Davenport Divide Rd, Austin, TX 78738
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD94HEXW0 "Arrived on site to replace hose kit, after replacing, unit tested good.

Near Snake Eagle Cove, Bee Cave, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4815EW1 Arrived on site and tested for leak. Found leak from loose drain hose. Installed properly. Unit is now operating leak free. All checks good.

Near Dessau Rd, Austin, TX 78754
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and tested operation. I found all lights, deli control and ui working properly. Customer stated they all cut off about every 2 days and he hears relays clicking and has to turn the breaker off then back on to fix. Inspected control and found puffed cap on main control and the power supply has a burnt smell on it. U it will need new power supply and main control. Office to get AUTHO for parts; ordrng 1 CNOTE (AUTHO) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Hunter Ace Way, Cedar Park, TX 78613
James C.

James C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. I found that the ui was not responding properly to input and would not respond intermittently. Installed new control and console. Tested operation and found unit working properly. Job complete

Near Chesapeake Bay Ln N, Austin, TX 78717
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and found fuse has failed, after replacing fuse found that voltage from L1 to ground is 120V, L2 to ground is 120 V, L1 to L2 is 0 V when it should be 240 faults. Recommended that and electrician be consulted to correct power. No limit found at time of service, job complete."

Near Westminster Drive, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site and replaced LED control diagnosed on previous visit, after replacement all interior lights are now functioning properly. Collected remaining balance no water leaks from connections at time of service, job complete"

Near Whitt Loop, Austin, TX 78749
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED49STBW1 "Arrived on site for noisy operation. Customer was experiencing a squeaking sound. The Mrs. customer asked me to enter the home through the garage door by the carport. I entered the home and found that the dryer was squeaking at the heater box bracket. Removed heater box, realigned heater box mounting brackets, and noise now has gone away. Venting is clean."

Near Ranch Rd 962 W, Round Mountain, TX 78663
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for no cool. Powered u it on removed evaporator cover found corrosion on discharge tube found insulation block covered in corrosion and oil. Diagnosed leak at discharge tube. Unit will need compressor,uv drier,evaporator and discharge line.

Near Waymaker Way, Austin, TX 78746
Kevin B.

Kevin B.

DRYER WHIRLPOOL LER6611LQ0 "arrived on site and inspected dryer and found thermal fuses failed, after replacing thermal fuse found airflow through dryer is good. No further repair is required at this time, job complete.

Near Barclay Dr, Austin, TX 78746
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found oversudsing condition. Advised onnsoap usage and used diagnostics to reset lock. All checks good. Unit is operating as designed.

Near Murillo Cir, Austin, TX 78703
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site and inspected dishwasher, removed front door panel and kick plate and set dishwasher to run a full cycle. and found water dripping from interior door panel corners. Found door gasket it was flipped during installation and is not seating properly. Took pictures sent to DW, replaced door gasket. No for the repair is required at this time no water leaks from connections at time of service, job complete"

Near FM1044, New Braunfels, TX 78130
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose an oven that is not cooking properly. Tested unit and found the temperature 20° too low. Adjusted temperature offset to account for temperature difference. Tested unit and found all is functioning properly at this time.

Near Gentry Creek Lane, Georgetown, TX 78633
Steve C.

Steve C.

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for the unit is not igniting properly for the oven. Found the bottom drawer is overloaded and the pan is hitting the igniter. Remove the pans in the drawer and tested the unit. Unit ignites and heat properly. Unit works properly and no gas leak present

Near Casanova Ave, Pflugerville, TX 78660
Clif L.

Clif L.

RANGE JENN-AIR JDRP436WP03 Arrived on site to replace latch and liner for range. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Woodland Hills Dr, Marble Falls, TX 78654
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site and inspected washer and found lid lock has failed. Recommended replacing lid lock. after replacement verified through manual cycle that lock is operating properly. Ran a calibration cycle and it completed correctly, no water leaks from connections at time of service, job complete."

Near Wheel Rim Cir, Austin, TX 78749
Clif L.

Clif L.

OVEN KITCHENAID KODE300ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found lower oven 10° to low. Set calibration settings to account for temperature offset. All is not working properly and no further repairs are needed.

Near Ridgetop Terrace, Austin, TX 78732
Paul R.

Paul R.

MICROWAVE WHIRLPOOL KEMC308KSS0 Arrived onsite for the oven with a broken door glass. I found the inner glass broken.

Near Acacia Bud Dr, Austin, TX 78733
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL SF377PEGQ1 Arrived on site to test unit for oven not working. Test nit and found roaches all over the unit making burners not ignite and board not responding. Advised tenant that warranty does not cover infestation. Job complete.

Near Pepper Ln, Austin, TX 78744
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to diagnose a dishwasher with a control panel that is not operating properly. Found several LED lights that are not turning off even when unit is not being used. This is due to shorted out control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Beardsley Ln, Austin, TX 78746
Paul R.

Paul R.

MICROWAVE KITCHENAID KMHS120ESS5 Arrived onsite for the microwave giving an open/close door message. I found the door switches defective and coming apart. I replaced the switches and interlocks. I tested the unit and it is working as designed. Call complete.

Near Bella Toscana Ave, Lakeway, TX 78734
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8500DC2 Arrived on site and replaced gearcase due to leak and squeal.

Near Colorado St, Austin, TX 78701
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install new dryer drier to top mount refrigerator to find restriction. Removed Freon and removed dye drier. Found capillary tube at dye drier restricted. Cut portion of capillary tube and installed dryer drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed evaporator found within 10 mins, 3 rails started frosting. Good air flow from tower. No other issues found. No water connected to unit."

Near Freedom Ln, Copperas Cove, TX 76522
Clif L.

Clif L.

RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to diagnose a range that is not cooking properly. Tested unit and found temperature 15° too low. Change calibration settings to compensate for temperature offset. Tested unit and found all is functioning properly at this time.

Near Coffee Mill Creek Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not heating properly and taking to long to preheat. Found multiple issues, found oven over heating beyond calibration, also found no chimes after unit pre heated or at the end of timer. Found faulty control board and panel. Ordering panel and control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11105004 (CONTROL PANEL) and 1 W11261167 (CONTROL)"

Near Austin, TX 78739
Al R.

Al R.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived to inspect range still not heating properly. Disassembled the unit and checked continuity and both bake and broil elements were functional. Checked voltage while the unit was plugged in and gotL1/L2=122L1/N=244L2/N=122The issue is not with the range, but with the electrical outlet.Customer advised to contact an electrician to inspect and fix the issue.JOB COMPLETE"

Near S 12th St, Waco, TX 76706
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site for poor washing . Found weak wash motor and also failing drain pump. While pulling sump out found blue diverter motor wires broken . Will need wire harness as well as drain motor and sump and motor . Please call to set up return after autho; ordrng 1 AUTHO and 1 W11027902 (WIRE HARNES )

Near