Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8257 customer reviews

Map of Austin, TX

Awesome, Prompt Service!




Review of Appliance Express

Paul, our technician, was wonderful but so was Alli, in their office.


Map of Austin, TX

Happy customer




Review of Appliance Express


Map of Belton, TX

Reece




Review of Appliance Express

It took along time to get the repairs done but they seem to be don right.


Map of Leander, TX

Excellent Technician




Review of Appliance Express

James C. is an excellent Technician! After he completed troubleshooting the problem he fixed the problem then explained the problem to me and described what he did to fix the problem. I was impressed with his knowledge about the refrigerator. He was very professional and smart.


Map of Austin, TX

Prompt, courteous, and fixed the problem.




Review of Appliance Express


Map of Pflugerville, TX

Great Service




Review of Appliance Express

Technicians knew immediately what the issue was with my stove. A part was ordered and the stove was fixed within a week! I was so grateful, because I thought I would have to purchase a new stove.


Map of Austin, TX

Great Service.




Review of Appliance Express

I have had issues with other in town, but I found everything from the office to the person sent to my home to be great.


Map of Austin, TX

professional and friendly service




Review of Appliance Express


Map of Pflugerville, TX

G




Review of Appliance Express


Map of Leander, TX

My broiler repair !




Review of Appliance Express

I was impressed with the great awesome service ! The repairman was polite knowledgeable and interesting to talk to very helpful !!!


No ice




Review of Appliance Express

Refrigerator didn’t get fix and now having to wait for insurance to get someone else to repair again . Will have to take off work again.


Really Great Service 👍




Review of Appliance Express

Really Great Servy👍


Very very poor service




Review of Appliance Express

Very disappointing and dissatisfy experience Waited for over 2 weeks a part to arrive. Just wondering how can you not have extra parts when that’s all you do of repairing appliances


Great service! Brandon was quick and knowledgeable!




Review of Appliance Express


Great service thx.




Review of Appliance Express

Luis was helpful and knowledgeable. Thank you.


Tyler was extremely polite competent and did an excellent job




Review of Appliance Express


Excellent service




Review of Appliance Express

We have had these guys out three times, three different techs. Always on time, professional, and friendly. All knew what they were doing and explained clearly what the issue was.


IKEA Microwave Warranty Repair




Review of Appliance Express

The IKEA 5 year warranty really helped that there was no cost for this repair. 2 trips were required because the tech did not have the correct parts on the first visit. The needed parts were shipped quickly and 2 business days later the system was repaired.


Service




Review of Appliance Express

James was an excellent tech. Although this was the second call on the same issue he gave me a satisfactory explanation of what could have caused the issue to not be caught the first time. Hopefully the refrigerator is now fixed and we can move forward.


Repair ice maker




Review of Appliance Express

Good job!


Great technician!




Review of Appliance Express

The tech sent to our home got right to the root of the problem. He was very friendly, and was able to explain complicated things in a way i could understand them. Give that guy a raise!


Good service, knowledgeable technician




Review of Appliance Express

Leonardo ran tests and replaced motor to my brand new Whirlpool dishwasher. He was professional and knowledgeable. I am finally happy to have a dishwasher that cleans!


Great service, high labor costs




Review of Appliance Express

Professional prompt service. Came with 1 year warranty on part. Had my water pump replaced on my laundry washer but was shocked when I was told labor would cost me $185 and it took him 20 minutes to install the part.


Great Service but a little pricey!




Review of Appliance Express

Technician Tyler was very good and polite, Tyler has fixed other appliances for me at another house. He cleaned behind the dryer when we was finished. Tyler diagnosed the issuer, it was the fuse on my dryer which you price at $40 but it was $5-$8 online. Happy with the technician, but for such a small repair the company prices are a little high.


Great fast service




Review of Appliance Express

I called them & they diagnosed icemaker issue within a few days & repaired


Prompt, great service at a reasonable price




Review of Appliance Express

Very happy with the service I received.


Great service knew his product and performed repair in record time.




Review of Appliance Express


Great Service!! Friendly and very helpful Technician




Review of Appliance Express

Was very happy with our service, Luis was very helpful. He called me before he arrived and was punctual. Will be using Appliance Express in the future.


Charlette




Review of Appliance Express

The technician was great and did a great job


Awesome Service




Review of Appliance Express


Arrived, even before scheduled time. Fast & Efficient!




Review of Appliance Express

Very impressed with the technician and service.


Very professional




Review of Appliance Express

Lou was very professional and efficient. Gave me some good advice on how to keep the dishwasher running well for a long time.


work on my steam oven




Review of Appliance Express

today its still working but the last time we experienced it working and then the same issue arose. but for now all good. my oven was down in the last 30 days for 21 was the only issue


Good see




Review of Appliance Express


Knowledgeable Adjustment of Burner Knobs




Review of Appliance Express

Overall good


Effective, Knowledgable




Review of Appliance Express


Excellent service




Review of Appliance Express

Tech did a great job


Whirlpool Refrigerator




Review of Appliance Express

Tommy was very thorough & courteous.


Great Service




Review of Appliance Express

Scott was great. Came in, diagnosed the issue, replaced the part, complimented our coffee bar, took my payment and left!


Knowledgable and Friendly




Review of Appliance Express

Joseph Cordell came to replace my freezer door. He was friendly and knowledgeable, not only about the part he was replacing but about other Whirlpool appliances in my home. He offered tips and tricks to get the most out of my appliances and I appreciated him sharing his knowledge since I am a first time home owner.


Good experience




Review of Appliance Express


service schedule was moved up (appreciated) problem was explained and replacement part was in the truck; cost was reasonable




Review of Appliance Express

appreciate the technician's courtesy and professionalism


Very professional




Review of Appliance Express


on time and perfect




Review of Appliance Express

I've used Appliance express several times over the last several years. I called, you came (on time) identiifed the problem, ordered a part and fixed it!!!


Friendly Service




Review of Appliance Express

Tech arrived on schedule and was efficient in the repair.


Great




Review of Appliance Express


Good service




Review of Appliance Express

Jonathan took time and showed me tips for my new washer. He was very thorough.


Great service




Review of Appliance Express


Great service!




Review of Appliance Express


Great service, but I thought a little high on the price.




Review of Appliance Express

I was pleased with the overall experience. From the first call, the young lady was very pleasant, knew the process and walked me right through it. Al was awesome and professional (Al, you left a screwdriver, I will hold it for you). My disappointment is with the design by Whirlpool to have to go through this to basiclly change a lightbulb.


Good job




Review of Appliance Express


Great service




Review of Appliance Express


Great Tips and Service




Review of Appliance Express

Joe took the time to explain money saving tips on our other appliances as well as fix the faulty icemaker. Competent, friendly and recommendable!


Excellent service




Review of Appliance Express

Excellent customer service! Expressed that the technician covered his shoes, knew what to do, and fixed the problem with the dishwasher.


Great job




Review of Appliance Express


Eileen




Review of Appliance Express

Well, it’s not actually fixed. Not drying clothes


Fantastic Service




Review of Appliance Express

The Appliance Express technician was friendly, efficient, and very knowledgable. Fantastic Service !


Awesome experience!!!




Review of Appliance Express

The gentlemen that came out were very friendly, professional and got my new washer working perfectly! They were hilarious as well! The process to set this up was extremely easy too!!


Excellent Service




Review of Appliance Express


GREAT JOB




Review of Appliance Express

Professional all the way. Paul is a credit to your company and very knowledgeable.


Fast, efficient and friendly




Review of Appliance Express

Tyler got here exactly as expected. He was very friendly and polite. He got right on inspecting my dishwasher as well as ask me about the issues I noticed. He ran a few tests and immediately identified the issue. He told me the part in question was covered by my home warranty and proceeded to replace it. He was in and out in less than 30 minutes!


Whirlpool washer repair




Review of Appliance Express

The repair was handled very professionally. He explained what part had failed and how the machine was meant to operate correctly. Could not be more pleased with his service.


Cliff was great




Review of Appliance Express

Cliff did a great job and gave great advice regarding our appliances.


Excellent warranty service




Review of Appliance Express


Great Service




Review of Appliance Express

Tech was awesome! Nice guy, got the repair done fast and did a great job.


Great service!




Review of Appliance Express


Shann




Review of Appliance Express


Great service.




Review of Appliance Express


Great service




Review of Appliance Express


Wish it had been fixed on the first trip




Review of Appliance Express

They fixed it and did a great job, but he was missing a piece the first visit and we had to wait a whole week for anyone to come back out. It seems like if it couldn’t be fixed because you didn’t have everything, you would have come back sooner!


JimBob




Review of Appliance Express


On Time and Very Efficient




Review of Appliance Express

Luis arrived promptly per his call and was able to ascertain our problem immediately. He answered additional questions about our appliances. I would call this company again for service and hope to get Luis!


They had the parts!!




Review of Appliance Express

Thank you to Appliance Express for our timely appointment, fast repair and friendly service technician, Joel. On top of all that, he had the parts my refrigerator needed!


Quick and Easy




Review of Appliance Express

Thanks for the quick and easy repair!


Mark




Review of Appliance Express

Efficient, professional, friendly.


Applicance Service




Review of Appliance Express


Great service. Didn’t get everything fixed




Review of Appliance Express

Lou is very knowledgeable, friendly and would use him again. However, we asked him to fix the foot bar that opens the trash compactor and that was not done.


Andy's Barr Review & Appliance Express




Review of Appliance Express

Experience with Andy would 5 Stars--- was professional and timely. Called before his arrival to share his expected time. As far as working with Appliance Express-- 3 weeks is long time to be without a washing machine. I know Appliance Express works with the Lowes Warranty Dept personnel -- which is another review. POOR. POOR Lowes provided me with a loner washing machine. Excellent customer Service from Lowes.


good service




Review of Appliance Express


Service




Review of Appliance Express

Sorry can't remember reps name...on email setting up service it was shown as Kevin but, rep that performed service was someone else. Was only here for 15 -20 mins. Replaced cap and the burner worked again. Professional handling but couldn't explain why the old cap suddenly quit working correctly. Bottom line...fixed quickly.


Great service




Review of Appliance Express

The service guy was very nice


Great service.




Review of Appliance Express

The technician was kind quick and overall was great. service


Great Service




Review of Appliance Express


Good Service




Review of Appliance Express

James was great. Hire more like him!


Timely and Professional




Review of Appliance Express


Excellent Technician




Review of Appliance Express

Appliance Express should be very happy to have such a talented technician working for them. Kevin Bell is well mannered, very dependent, and very experienced in his field. The knowledge of his profession is commendable. Kudos for Kevin Bell.


Washer Repair Review




Review of Appliance Express


Owner




Review of Appliance Express


Ice Maker




Review of Appliance Express

Jonathan did an excellent job!! he was professional and courteous and was super helpful when I asked him questions. I really appreciate him!!


Great service, the best




Review of Appliance Express

Quick fast friendly and knowledgable


Personable & knowledgeable




Review of Appliance Express

My service dude was what I'd hoped. He helped me understand this crazy machine without talking down to me


David




Review of Appliance Express


Wonderful service




Review of Appliance Express

The repairman was on time, made the repair fast, but neatly and was on his way. Great job!


Dishwasher




Review of Appliance Express


They Are Great




Review of Appliance Express

Appliance express has impressed me across multiple visits. Joseph helped diagnose the problems and put a plan into action to get addressed. Also gave some great tips for overall maintenance and went above and beyond. Also had worked with Scott who found a magic trick to a very odd dryer problem. Overall this company and these techs won’t stop until the issues are solved even if that means multiple visits. Top notch customer service, thanks again!


Professionalism, customer service at its finest




Review of Appliance Express

Tech was on time, called before hand and was polite and friendly. I am absolutely happy with the repair process he provided.


Fast & courteous service




Review of Appliance Express

Technician was courteous, fast, knowledgeable and knew immediately what the problem was. Great service!


Great service




Review of Appliance Express

Robert was fast, efficient and friendly. Thank you!


Good service, but pricey




Review of Appliance Express

Your service fee should include an hour of labor... there is no reason I should be charged another $80 in labor for something that took 15 minutes to install.


A Pleased Customer




Review of Appliance Express


Michelle




Review of Appliance Express

He did a great job.


Nancy




Review of Appliance Express


Cheryle




Review of Appliance Express

Great service. Friendly. Knowledgeable. Kept me up to date on progress.


Well done




Review of Appliance Express

Joseph went above and beyond in his thoughtfulness and explanations - including unsolicited "best practices" on my other new appliances. He did a great job.


Great service, very professional young man!




Review of Appliance Express

Joel did a great job of keeping us informed throughout his work.


Lora




Review of Appliance Express


Great and Friendly Service




Review of Appliance Express

Joe from Appliance Express was great. He had to visit three times to make sure everything got fixed on my fridge, but every time he made sure to let me know when he would be there, and was friendly during every visit. I could only hope that every repair person that comes to my house is as great as Joe.


Stan




Review of Appliance Express

Tommy did a great job. He left the area clean and was most efficient. He knows his craft.


Great service




Review of Appliance Express

Arthur was punctual, friendly, informative and we would definitely use him again for appliance service. Even though nothing was wrong with our refrigerator, he gave us pointers on how to use it effectively. I can’t speak to cost because the appliance was under warranty.


Second time's the charm




Review of Appliance Express

Lowes sent another company here first. The machine was deemed "fixed" without actually checking that it worked. Jonathan took the time to look at the hidden parts of the machine. He quickly fixed the problem. Thanks Jonathon


Always a pleasure.




Review of Appliance Express

This last visit was warranty work. Steve was really helpful in showing me how to find a couple spots to check on the ice maker.


Great service




Review of Appliance Express


Tu




Review of Appliance Express

Very good- jobs got done in short time and professional


great service




Review of Appliance Express


Gary




Review of Appliance Express

Excellent, the Best!


Service




Review of Appliance Express


none




Review of Appliance Express


Fast, Efficient, and Friendly




Review of Appliance Express

James diagnosed the problem with our 4 year old Maytag washer, ordered the parts and returned as promised to complete the repair 2 days later. Fast, efficient and friendly service! Thank you!


Great Service Tech!




Review of Appliance Express

Arthur was very professional and skilled. After making repairs, he repeatedly tested our range to make sure everything was working appropriately. Thank you!!!!


Great Service




Review of Appliance Express


Good




Review of Appliance Express

Very good service and very polite man also very helpful.


Stove




Review of Appliance Express


Scott




Review of Appliance Express

Scott did a great job.


excellent service




Review of Appliance Express

Paul was always on time and very efficient, clean, positive attitude and explained everything so well.


Great service




Review of Appliance Express

Easy, quick and knowledgeable


Great service---finally




Review of Appliance Express

THANK YOU for sending Brandon Copeland!! He came on time, figured out the problem within 10 minutes, and had it fixed all within a half hour! The previous service man from our first service call left without fixing anything, was unable to be recalled, and it required a whole week before another service person could be scheduled to our house. The telephone people at Appliance Express were very accommodating, however, and I suppose it is not easy to get someone to come to Wimberley all the way from Georgetown.


Dependable, Efficient Customer Service and Repair




Review of Appliance Express


As Great as an Appliance Repair Can Get




Review of Appliance Express

We lost one of the double electric burners on our glass top range. And while it's never fun to have to do an unexpected major appliance repair, Appliance Express was great. We made the initial contact through the Internet, and then had in-person and automated scheduling and reminder calls. There were some errors in the part ordering, and there ended up being two things wrong with the burner rather than the one originally diagnosed, but our technician Lou was great -- Professional, prompt, personable. I hope to not have any issues in he future, but if I do, I will definitely use Appliance Express.


Icemaker repair




Review of Appliance Express

Icemaker had second issue and finally was repaired correctly


Replacement of door




Review of Appliance Express

Luis has been to our home before on another repair. Always very friendly and knowledgeable about the products he's repairing.


Great Service!




Review of Appliance Express

Luis was timely, well dressed, friendly, and professional. Appreciated his service.


Great service




Review of Appliance Express

On time and very knowledgeable


very good service




Review of Appliance Express

Service technician was knowledgeable and helpful in answering my concerns.


Professional, punctual, my request was challenging and the staff researched and set my appt.




Review of Appliance Express


Great Quick Service




Review of Appliance Express

Great service, technician knew exactly how to fix the problem, arrived in the window he said he would and was pleasant to work with. He even provided some feedback on my washing machine to ensure it continues to run without incident.


Great Service but very expensive and unexpected pricing.




Review of Appliance Express

1. Excellent and professional work done. However, I paid double the price quoted by Whirlpool. I feel Whirlpool and your company should be on the same page when it comes to prices so that the client has a choice in choosing the amount paid up front and not after the fact. But, I'm completely satisfied with the work.


Dave




Review of Appliance Express

Great service


Great Service




Review of Appliance Express


Great service!




Review of Appliance Express

Andy, our technician, arrived and determined the problem in a short time. He replaced the switch and checked the unit and said it was repaired.


GT




Review of Appliance Express

Wonderful technician. Great service!


This is a good company




Review of Appliance Express


Friendly and finished job quickly




Review of Appliance Express

Expecting people to take off half a day from work is terrible for convenience. If they can tighten up their appointment window this would be much more user friendly. The tech was very friendly and finished job quickly.


Charles




Review of Appliance Express

Great service!


Wonderful service lead to peace of mind




Review of Appliance Express

Steve was punctual for both visits, personable and professional.


Good service and communication




Review of Appliance Express

I appreciated the appointment reminders and the follow up afterwards to make sure everything is okay.


Fast and great service




Review of Appliance Express

I wasn't home my wife was but was here on time, friendly, fast, and knows his work. We were very satisfied


JMB




Review of Appliance Express


Susan




Review of Appliance Express

Brandon was very helpful.


GOOD, FAST AND FRIENDLY.




Review of Appliance Express


Service experience




Review of Appliance Express


very good service




Review of Appliance Express

Alvin was very nice and kind did a good job on replacing the door THANK YOU ALVIN


Great service




Review of Appliance Express

Very polite and fixed my problem


Great Service Alvin was




Review of Appliance Express

Alvin was awesome


owner




Review of Appliance Express

smart guy found simple solution


Good




Review of Appliance Express


Great service the tech explained the whole works!




Review of Appliance Express


Great, fast service!




Review of Appliance Express

Leo knew what the issue with our microwave was immediately and fixed it in about 20 minutes.


Great




Review of Appliance Express

Great


did great job. helpful and respectful




Review of Appliance Express


Satisfied Customer




Review of Appliance Express

Steven arrived on time, diagnosed the problem with our ice maker, replaced the part and was on his way. Very professional and pleasant to have Steven in our home. Cudo’s to Appliance Express for hiring super technicians!


Excellent service!




Review of Appliance Express

He is so patient to tell me all the details about the refrigerator problems!


Sharon




Review of Appliance Express

Very good experience. Very professional .


Pissed




Review of Appliance Express

Mostly I had to adjust the level down move it back into the hole and level it again not happy


PERFECT SERVICE IN EVERY WAY!




Review of Appliance Express

Kevin Bell was the best service & technical professional I have had service my appliances. Ever. Kevin was on time, courteous, friendly and knew my name. He put on the protective booties before entering my home and he set up his work area neatly in front of our dishwasher and carefully removed the screws for the door and proceeded to do a check of the machine and the problem causing the door to leak. He proceeded to test the machine and located the leak. He answered my questions and discussed with me the part needed to be replaced. He replaced the part that was causing the leak and checked again to confirm there were no other issues with the machine. Kevin was completely knowledgeable about the brand, model and possible problems. He had the replacement part on his truck and was able to complete the repair. He gave me a pamphlet with Appliance Express cards and service information for future reference. Susan, who I spoke with regarding the appointment was also courteous, friendly, knowledgeable about what to expect and was easy to discuss the appointment with me. This was a GREAT service experience and I thank Kevin Bell and Appliance Express for excellent service. I will use Appliance Express for future service repairs and recommend them highly.


Too expensive




Review of Appliance Express

Great service, but too costly. Your questionnaire on cost are backwards.


John




Review of Appliance Express

James is excellent. Very professional and friendly. Has been out before and does great work. Give this guy a raise!!!


Appliance Repair Feedback




Review of Appliance Express

First, Lowe’s was of no help in getting service since I did not purchase extended warranty. It was not a year old. The customer service person at Lowe’s gave me corporate # only to get a Maytag 800 . They could have provided me with that in the first place. When I called Maytag they were beyond helpful and patient with me and were able to tell me immediately the purchase date. Once my service was scheduled they kept me updated that nothing had changed that would keep me wondering about their response times. The repairman was very courteous and knowledgeable. He explained the cause of the problem and how it affected the washer. He also went and advised us of how to obtain better results from the washer. We never knew HE detergent washed clothes better ( much less knew there were detergents titled as HE). Best of all he liked our chi- weenie pup.


Wonderful!




Review of Appliance Express

Leo is a treasure! He fully explains everything and even tells us things about our appliances that we didn’t know.


Great service. Had an awesome experience




Review of Appliance Express

The technicians did a great job. They were professionals and super nice. Definitely recommend.


Great service




Review of Appliance Express


quick service




Review of Appliance Express

Appliance Express was able to fit us in their schedule quickly


Andy has follow through!




Review of Appliance Express

Andy is friendly, professional and kind. He followed through on calling us about the part we were waiting for. Growth Area: If the original quote should be lower - then please lower it. We were charged too much labor. Chance, corrected the billing error. Thank you for that and for recognizing the error and making it right! We appreciated that and will call again.


Excellent service!




Review of Appliance Express

Alvin is professional and extremely knowledgeable and helpful! I am grateful for the service!


Blake




Review of Appliance Express


Great Service




Review of Appliance Express


Andy is a very knowledgeable and professional technician.




Review of Appliance Express


Great sevice




Review of Appliance Express


Pm




Review of Appliance Express

Great service


Great service




Review of Appliance Express


Thanks!!! Works perfect again.




Review of Appliance Express


Great Service




Review of Appliance Express


Great Service, True Professional




Review of Appliance Express

First time using this service. Tech was prompt, quick in diagnosing, and thorough is resolving.


Service was awesome after clarifying that my appliances were still under warranty




Review of Appliance Express


Great company!




Review of Appliance Express

My experience with everyone connected to this company has been excellent! I will gladly refer anyone I know who needs service to them!!


RAVE REVIEW FOR ROBERTJARED IN FIXING MY GLADIATOR!




Review of Appliance Express

ROBERT ARRIVE AHEAD OF TIME AND WITH CHEERFUL ATTITUDE USED HIS 21 YEARS OF EXPERTISE TO CHECK OUT THE PROBLEM WITH MY SIX-MONTH OLD GLADIATOR REFRIGERATOR UNDER THE YEAR WARRENTY..


Knowledgeable and Great Service




Review of Appliance Express


Great Service




Review of Appliance Express


Great Service!




Review of Appliance Express


Great Service




Review of Appliance Express


Very pleased with the customer service




Review of Appliance Express


Great service




Review of Appliance Express

Luis was prompt, courteous and professional


Great service!




Review of Appliance Express

Very good!


Derwin




Review of Appliance Express

Overall the rep was awesome. Excellent customer service. He answered all my questions and was above to resolve my issues


Great Repairman!!




Review of Appliance Express


Great service!




Review of Appliance Express


Excellent repair job




Review of Appliance Express


Great service,




Review of Appliance Express


First time customer. Very satisfied. Tyler was great.




Review of Appliance Express


👍




Review of Appliance Express

👍


Warranty job




Review of Appliance Express

He replaced the pad on the Microwave to see if this stop the light bulb from going out so frequently. My wife had not complaints about his servicing the unit.


Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site to install previously diagnosed and ordered part. Due to the unit door falling apart, I removed and replaced the door and tested the unit. Unit is operating as designed. Customer didn’t have the unit connected to WiFi before repairs. I left the instructions on how to connect if they decide to connect it. Job completed."

Near Lynn Ln, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN502ESS01 "Arrived on site for cooling complaint. Freezer not freezing,attempted to remove fresh food evaporator cover,found evaporator frozen over,unable to remove styrofoam cover without damaging cover,checked freezer section no traces of dye found. Called tech support per tech support due to evaporator frozen over unit will not freezer ordering fresh food thermistor. ordrng 1 W10565852 (HARNESS) and 1 W10667607 (TEMP THERMISTOR )"

Near Trail Ridge Rd, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to replace previous diagnosed parts. Pulled out and unplugged unit. Removed ice maker and tested heater wire tested within range replaced ice maker. Removed and replaced front panel UI. Plugged unit in ran diagnostics mode test 96 and 97 all tested good. Put unit back in place. No leaks detected during service.

Near Belen Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

WASHER ROPER RTW4516FW2 Arrived on site for washer that still having issues completing a cycle. Inspected unit and work area. Customer had unit on the other side of the room from the water connections due to ongoing issues and having a second appliance. Moved unit over to the wall and tested unit. Found unit not able to reach and sustain our p.m.. Place unit in service diagnostics and found an F7 E1 (basket speed fault) and F7 E7 (basket unable to reach target RPM) error codes. Sponge basket by hand and basket spun freely. Went to replace the motor and capacitor and found the motor broken inside the box. Ordering new drive motor in office will need to reschedule customer due to drive motor being out of stock.; ordrng 1 W10885487 (motor-drve)

Near S 17th St, Temple, TX 76504
Andy  B.

Andy B.

WASHER GE GUD27ESPM1DG Arrived on site for washer dryer combo dryer not working. Tested and inspected unit and found failed motor. Ordering needed part as well as other parts in case needed. 2 man job. 2 hour job. Office to schedule return trip.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN JOB ) and 1 WE03X27285 (motor plate nv) and 1 WE16X20393 (blower wheel ctr) and 1 WE3M33 (shaft & bracket ass') and 1 WE49X27320 (kit motor drive and) and 1 WH12X27299 (capacitor)

Near Ann Powell Rd, Smithville, TX 78957
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEHC309JSS05

Near Squires Dr, Lakeway, TX 78734
Brandon C.

Brandon C.

FREEZER MAYTAG MZF34X18FW00 "Arrived on site for customer complaint of u it not cooling past 23 degrees, found evaporator covered in ice, found defrost issue, I tested heater in diagnostic mode, heater circuit is good, found failed thermistor and control. I replaced control and thermistor, as well as defrosting evaporator with steamer, unit tested good.

Near Saddlehorn Dr, Dripping Springs, TX 78620
Kevin B.

Kevin B.

VENTHOOD WHIRLPOOL UXT4030ADS2 "Arrived on site and inspected vent hood and found motor harness is disconnected, after resetting found hood doesn’t have an exterior vent and airflow goes back into apartment. Hood is only in place to act as a cooking light, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to inspect French door refrigerator freezer door issues.Confirmed the complaint and found the bottom left plastic hinge was sticking out.I removed all screws from the door and reinstalled it properly.Employees notified of repair.Job complete.Not hooked up to water.

Near Rivery Blvd, Georgetown, TX 78628
Richard P.

Richard P.

DRYER WHIRLPOOL WETLV27HW1

Near Thorpe Ln, San Marcos, TX 78666
Jacob S.

Jacob S.

DRYER WHIRLPOOL WHD3090GW0 Arrived onsite to replace parts ordered. Replaced sensor and control board. Upon further inspection. Found that compressor line was broken. Took picture of broken line. Office to reschedule. CS to inspect.; ordrng 1 W11095574 (base)

Near W 9th 1/2 St, Austin, TX 78703
Scott  M.

Scott M.

DRYER WHIRLPOOL WHD3090GW0

Near W 9th 1/2 St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker iced up. Upon further inspection, the customer provided some photos of the issue and what I’m seeing is the ice maker is leaking water into the bin and ice is building up under the ice bin ad at the mouth of the ice maker tray. I placed the unit in diagnostics and tested in test #56 and the ice maker showed no error codes. I checked the tray and found ice at the very tip of the ice tray mouth. I removed the ice maker housing and cleared the tray of ice/water and reinstalled it. Tested the IM fill tube and it dispensed water into the tray for approximately 7 seconds. I contacted techline and spoke to TJ and advised of the complaint and my findings. TJ advised to replace the ice maker, dual valve, ice chute plate and separator. He advised all info is being placed on file number and provided file #7728107437. I am ordering the ice maker and dual valve and CNOTE-LSO PER CUSTOMER REQUEST AND CNOTE-AFTERNO

Near Shane Dr, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found error code E5. Inspected freezer for ice build and it is good. No ice build up. Checked ice box fan and it tested good. Checked ice bin thermistor and it checked good. Checked temperature inside ice maker compartment and I got 16 degrees. Ice maker tested good during the harvest test and it filled with water. Found that during installation of the new ice maker refrigerator was not turned off. So unplugged the refrigerator to reset the controls and ice maker. Advised customer to monitor the production of the ice maker by doing a reset may fix the issue. Also during testing found that the damper control in the refrigerator was really noisy and not working properly. Will need to replace damper control. Also ordering ice maker parts just in case the resetting of the controls didn’t fix the issue. Ordering parts and office to schedule ; ordrng 1 W10646867 (vent) an

Near Dancing Oak Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of fan switch broken, found failed switch. I replaced switch, unit tested good

Near Timothy Cir, Austin, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived onsite for unit leaking. Tested unit. Found no leaks present, unit working as designed. No issues at this time. Job complete"

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived onsite for unit possibly having ventilation issue. Checked unit. Found that unit is working as designed. Unit does not have the traditional box vent. Unit is a re-circulating vent less setup for the air to escape near the top of the door. No issues at this time. Job complete.

Near Martha Dr, Buda, TX 78610
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site ,replaced lid . Ran diagnostics all checked normal . Ran a normal load of clothes . Around thr 25 min mark , unit drained and tried to spin . Got lock erro again .

Near Leslie Ave, Austin, TX 78721
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher having oder and not dispensing rinse aid. Tested outlet and junction box for correct polarity voltage. Performed diagnostics mode and monitored cycle. Called Whirlpool tech support and spoke with Bryan. He stated on this model that rinse aid container could stay full up to 6 months. Measured incoming water temperature at faucet at 114°. Found suds at end test CCU were rinse aid was dispensed in test mode. All operations tested good, no water leaks detected durning service. (Sr# 77278659). Spoke with customer on running cleaner Affresh through unit new a month."

Near Capstone Rd, Liberty Hill, TX 78642
Kevin B.

Kevin B.

VENTHOOD WHIRLPOOL UXT4030ADS2 "Arrived on site and inspected vent hood and found power is missing, after correcting power found motor is running and light is on properly. Vent hood does not have a vent to the exterior and is going back into the apartment this is the current installation and cannot be changed. Job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Brandon C.

Brandon C.

COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of fan switch broken, found failed switch. I replaced switch, unit tested good.

Near Timothy Cir, Austin, TX 78734
Tyler  G.

Tyler G.

WASHER MAYTAG MHW3505FW1 Arrived on site to diagnose washer that would not drain properly. After running diagnostics I found an F9E1 air code stating that the washer was taking too long to drain after inspecting the drain pump I found there’s a lot of debris found in the pump and after I cleared it out and it is working flawlessly draining out the water. There are no leaks before during or after repair Call complete

Near Fallow Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for u it not turning off. Found unit giving F6E0. Turned oven on and was not able to turn unit off.

Near Golden Top Dr, Austin, TX 78738
Jacob S.

Jacob S.

REFRIGERATOR GE ZIS42NCA Arrived onsite for unit not cooling. Tested unit. Found that the fan motor in the freezer is not working. Ordered part. Office to reschedule.; ordrng 1 WR60X30349 (evaporator fan motor)

Near Windsor Rd, Austin, TX 78703
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes properly. Tested and inspected unit and found failed heater not heating, dispenser not opening properly and sump motor assembly not switching spray arms. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11085683 (pump&motor)"

Near Vigilance St, Manor, TX 78653
Lou S.

Lou S.

RANGE KITCHENAID KCGC506JSS00 "Arrived on site to inspect cooktop panels damaged. Upon further inspection, I found all three of the cooktop panels had bubbles in the paint. I removed and replaced the panels and tested the unit and it is operating as designed. No gas leaks detected during service, job completed."

Near Milano Dr, , TX 78628
Brandon C.

Brandon C.

RANGE WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of burners not able to boil water, I tested all burners, unit tested good. This is new construction, so there may have been some gas pressure issues in the neighborhood."

Near Ringtail Stream Dr, Lakeway, TX 78738
Noah D.

Noah D.

RANGE MAYTAG PER5710BAC "Arrived on site to inspect oven for element issues. Upon inspection found the element too hot, replaced both switch and element, no problems found. Complete"

Near Lantana Cerro, Spring Branch, TX 78070
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site to install previous diagnosed part. Gained access to fan motor. Removed failed fan motor and installed new. Found bracket on new fan bent. Removed old bracket failed fan motor and installed in new motor. Assembled unit unit and tested operation. All tested good.

Near Winding Hollow Ln, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in fresh food evaporator. Compressor, evaporator, and filter dryer will all need to be replaced to complete repairs. Office will need to have repairs authorized and set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Skyview Cove, Round Rock, TX 78681
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site for customer complaint of unit not starting, found door not making contact with switches, I replaced door, unit tested good."

Near Baldovino Skyway, Spicewood, TX 78669
Jonathan M.

Jonathan M.

WASHER ROPER RTW4516FW1 Arrived on site for washing machine that has an agitator loose. Inspected unit and work area. Found agitator teeth worn and stripped. Replaced agitator and tested unit. Unit is working as designed. Call complete.

Near Spring Terrace Loop, Temple, TX 76502
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW5 Arrived onsite for the washer making a noise during washing and spinning. Ran diagnostics and found no error codes and all functions worked fine. Put a load of clothes in the washer and ran a cycle and I heard a slight noise from under the washer which sounded like a popping noise when washer is going from agitating to spin. Replaced the slider and spring and calibrated and tested washer again with a load and the noise went away. No leaks detected. Complete

Near Teron Dr, San Marcos, TX 78666
Clif L.

Clif L.

RANGE WHIRLPOOL WFG525S0JZ0 Arrived on site to diagnose a range that is cooking too hot. Adjusted oven calibration and burner flame settings to compensate for offset. All is working properly at this time and no further repairs are needed.

Near Rod Carew Dr, Round Rock, TX 78665
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for microwave with hanging light fixture. Upon inspection I found the socket hanging down. I replaced the socket and the unit is working as designed at this time. Job complete.

Near Lungo St, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice/water dispensers not working, previous tech ordered the door switch. When I arrived, I found the switch taped closed. When I removed the tape, I found that the left RC door inner liner, where the switch meets the door, is badly warped. I attempted to place a pad on the door where the switch meets the door, but due to the door being so badly warped, the pad would not stay on. Using foil tape, I secured the pad and the unit is operating as designed. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip) and 1 W11307224 (dor-fip SS-LEFT) and 2 WP2177331 (plastic-sq)s"

Near Running Wyld, Leander, TX 78641
Noah D.

Noah D.

RANGE GE ZGU385LSM2SS "Arrived on site to inspect cooktop for not igniting, replaced parts ordered by last tech and tested for functions. Igniting returned and cooktop is functional. Only used one igniter Complete"

Near Puzzle Pass, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for damaged drawer panel. Found dent on drawer, replaced panel test unit and unit test good job complete."

Near Ussuri Way, Manchaca, TX 78652
Noah D.

Noah D.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to inspect range for bad display, upon inspection found the display working, ordering console to solve a intermittent display issues; ordrng 1 W10869383 (CONSOLE)"

Near Pinnacle Pkwy, New Braunfels, TX 78132
Al R.

Al R.

VENTHOOD KITCHENAID KVWB606DSS2 "Arrived to inspect vent hood making unusual noises when turned off or on high.I confirmed the complaint and found the blower and control working properly.It seems as if there’s something loose in the long tube that leads from the vent hood to the exhaust.Noise isn’t constant, but very noticeable.Unit will need to be inspected by the installation or builder.Blower and control work as designed.Job complete"

Near Georgetown, TX 78633
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site for customer complaint of control board display not working, I replaced control, unit tested good."

Near Flathead Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

WASHER GE GTWN4250MWS "Arrived on site to inspect washer shutting off after pressing start. Upon further inspection, I placed the unit in diagnostics showing an error code for no fill. I cleared the code and continued with testing. Unit operated as designed. I removed the console and inspected the control and sensor tube and all was good. I found that the water valve inlet tube was not secured properly with the hose clamp. I repositioned it and secured the tube. Placed the unit in diagnostics again showing no error codes and tested. Unit, again, operated as designed. No water leaks observed during service, job completed."

Near Woodhollow Cove, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site to test unit for unit not heating and unit sparking. Test unit and found bad diode cap and magnetron

Near Frontier Valley Dr, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBFO42FTX02 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that the unit only leaks a little water every few days when the evaporator goes into defrost. I checked the FC evap drip pan and found a large amount of ice built up around the drain tube causing the defrosted water to run the bottom of the FC unit and out the door. Using my steamer, I removed the ice and blasted hot water from my steamer into the drain tube. In doing this, I cleared the drain tube of any further blockage and tested by putting water down the tube and it did not back fill. No water leaks observed during service, job completed."

Near Woodhollow Cove, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25FKBL00 Arrived on site and tested operation. Found ice build up in ice chute. Found ice door not staying closed properly. Armature and piston have failed. Installed new armature assembly and chute door. Tested operation and found unit working properly. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site today with no say refrigerator that is not cooling properly. Tested unit and found refrigerant leak in RC evaporator. Due to contaminated system compressor, evaporator, and filter dryer would need to be replaced to complete repairs.

Near Centennial Loop, Round Rock, TX 78665
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator asking clicking noises. After running diagnostics I could not get any error codes pertaining to the defrost thermostat or any other hardware in the fridge goofing up. After plugging the fridge and I found that yes he start device was getting 120 V from the main power board but the starter was grounding out and not able to keep the compressor running long so I replace the start device and retested of the unit and it is now working as designed unit will need 24 hrs to get down to stable temps.

Near Florenz Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS04 "Arrived on site for customer complaint of oven not maintaining proper temperature in both ovens, I tested both ovens at 350 degrees. Found sensors were not reading temperature properly, I replaced sensors, unit tested good."

Near Baldovino Skyway, Spicewood, TX 78669
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven with a fan that will not turn off. Found main control shorted out. Replaced control and tested unit. Found all is functioning properly at this time.

Near Reprise Bend, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer noise. Found noise coming from lid latch. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near State Hwy 95, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KOCE500ESS01 Arrived on site to test unit for unit not getting hot enough. Test unit and found bad sensor. Replaced sensor test unit and average temp at 354 set at 350 job complete.

Near Coopers Crown Ln, Austin, TX 78738
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer locked rotor error code. Attempted to check error codes and found UI unresponsive. Will need to replace UI, control, rotor and stator to complete repairs. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11135391 (console)"

Near Cedar Ln, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for not power. Test unit and found melted wire nut at junction box of unit. Replaced wirenut test unit and unit test good job complete.

Near Sunridge Dr, Austin, TX 78741
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to install board ordered per last tech, installed board and Ui did not change. Ordering UI. Office to reschedule ; ordrng 1 W10173643 (UI )"

Near Upland Ct, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL KOCE500ESS09 Arrived on site for oven combo having error code F9-E0. Powered unit of circuit breaker. Inspected junction box and found L1 loose. Corrected wiring and powered unit on. Performed diagnostics mode and tested all operations. Ran in normal mode. Found all tested good.

Near Stinnett Dr, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to install previously diagnosed parts. I installed the ice dispenser motor and UI control. The unit is working as designed at this time. Job complete.

Near Leesburg Cir, Austin, TX 78758
Noah D.

Noah D.

OVEN GE PB960EJ3ES "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven sensor covered in black oil, incorrectly reading temp, cleaned temp sensor and got correct reading. Correct"

Near Moerike Rd, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Customer called back and advised that they still had the same F1E1 code issue. I called Techline and spoke to Kathy SR#7728495948. She advised to replace the User interface if all connections were good between the appliance manager and the control. I called the customer and he advised that he had a stainless steel control panel. Ordering part and office will need to schedule return visit due to out of stock part. ; ordrng 1 W11086141 (console)

Near Woodland W Dr, Waco, TX 76712
Clif L.

Clif L.

WASHER MAYTAG MVWB980BW0 Arrived on site to diagnose a washer that is leaking. Tested all parts and components and found no leaks present in unit. Also advised that since leak is intermittent it could be due to over sudsing. No further repairs needed at this time and no leaks were found at time of service.

Near Trailing Vine Way, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not level. Adjusted RC door and foot assembly to level unit as much as possible. No further repairs can be done at this time and no leaks were found at time of service.

Near Bram Cove, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9300VU02 "Arrived on site and inspected washer and found it is filling up on its own. No water leaks from connections at time of service, job complete"

Near Plum Hollow Overlook, Austin, TX 78746
Kayman B.

Kayman B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived onsite for refrigerator leaking from the top. Upon inspection I found the ice maker fill tube cracked and leaking water at the top. I also found a block of ice formed at the fill tube port in the ice maker. I removed the ice maker and cleared any ice that was causing blockage. I replaced the ice maker fill tube and tested valve functions. All tested good and there were no leaks detected at time of service. Job complete.

Near Furness Dr, Austin, TX 78753
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site and installed new water line, regulator, valve and ice maker. Tested operation and found unit working properly. Job complete"

Near N Rawhide Trail, Liberty Hill, TX 78642
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of front right burner not igniting, found burner cap was not sitting properly, ordering burner cap to be sent to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 WPW10183368 (cap-burner)"

Near Traviston Dr, The Hills, TX 78738
Tyler  G.

Tyler G.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to repair a ice machine that Hard a cracked fill line. After repairing everything is working as designed and will need 24 hours to fill the entire ice machine with ice. No leaks before during or after repair. Call complete

Near Rosespring, Georgetown, TX 78628
David S.

David S.

VENTHOOD WHIRLPOOL WVU17UC0JS0 Arrived on site for vent hood light not working. I inspected the unit and work area. I found the ground not attached in the unit. I secured the ground and tested the unit. It is irking as designed. Job complete.

Near Chateau Julien Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFC2062DEM00 Arrived to inspect ice maker over filling and icing up un freezer.Confirmed the complaint and found the ice maker was dripping from underneath causing the issues.Quoted the customer and removed and replaced the ice maker.All water lines were dry at the time of service.Job complete

Near Hidden Springs Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR6775BDS "Arrived on site for range cooktop clicking. Found unit pulled out and unplugged. Inspected unit and work area. Found burners mounting screws rusted, grease buildup on burners and switch harness (see SD-Picture). Cleaned burners. Powered unit on and tested burners.Found front right burner with clogged orifice. Cleaned orifices and tested burner. Found front left burner spark igniter cracked and not igniting burner. To remove burner, will need all screws and burner mounts, due to being rusted will have to drill out screws to remove top to replace spark igniter. Office to schedule appointment when ETA is available on parts. Will need authorization to complete repair.; ordrng 1 SEENOTE (NEEDS AUTH/SCH APT) and 10 WP400021-1/QTY10 (SCREWS)s and 1 WP74007961 (ORIFICE HOLDER) and 1 WP7527P021-60 (ORIFICE HOLDER) and 1 WP7527P021-60 (ORIFICE HOLDER) and 1 WP7527P023-60 (ORIFICE HOLDER ) and 1 WP7527P028-60 (ORIFICE HOLDER) and 1 WP8523793 (SURFACE IGNITER )"

Near San Gabriel Oaks Dr, Liberty Hill, TX 78642
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived to inspect gas range that won’t heat an oven light won’t turn off.Confirmed the complaint and found the relay in the control was defective. Will need a new control to complete the repair.Needs more work Office to reschedule with customer ; ordrng 1 W11258611 (CONTROL)

Near Stonewood Ln, Georgetown, TX 78626
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site for light falling out and front burners . Found bulb had broken off in socket ,removed base for socket . Customer will supply own bulb . Found burner caps with some rust spots underneath. Cleaned up and instructed on care of caps . No gas leaks detected at time of service.

Near Fort Branch Blvd, Austin, TX 78721
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site ,replaced belt switch . Tested and unit is performing as designed . No lint build up at time of service . Job complete ."

Near W 5th St, Austin, TX 78703
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for sparking inside microwave . Found cap burned at connection . Also found a lot of moisture inside cabinet . Replaced mag , cap and diode . Tested unit, heating cup of water to WP specs . Advised customer to get with builder and fix end cap on exhaust tube to prevent moisture from forming with cold and hot air . Job complete ."

Near Coyote Call Way, Austin, TX 78725
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on job for complaints of still leaking. Looks like water is coming out of housing. Replaced housing. No additional leaks detected at time of service.

Near Ranch House Loop, Kyle, TX 78640
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher having burner smell and dispenser intermittently opens. Inspected unit and work area. Found heater clear of objects. Removed toe plate and inspected wire harness. Removed door panel and inspected harness, control and dispenser. Performed diagnostics mode, no error codes. Monitored test operation. Found dispenser opened durning test cycle. Ran test cycle again to test dispenser. Found both times dispenser door was released. Measured amp draw to heating element at 7 amps. No smoke at time of service. All tested good, no water leaks detected."

Near Cascata Way, Liberty Hill, TX 78642
Brandon C.

Brandon C.

DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issue, called techline, I ran dryer for over 30 minutes and did not get the unit to duplicate the noise

Near Long Branch Dr, Austin, TX 78736
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher UI display not working properly. During testing found that the display is not showing the numbers correctly. Will need to replace the UI . Ordering parts and office to schedule ; ordrng 1 W11028004 (wire) and 1 W11368911 (UI)

Near Emerald Garden Rd, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=51 degrees & RC=59 degrees. Removed the evap cover and found a block of ice around the capillary tube and suction line. Tested the unit and the compressor is coming on. Due to the possible restriction or leak in the system, I am ordering a sealed system repair. I’m am ordering the compressor, evaporator, access valve, drier, CNOTE-AUTHORIZATION, CNOTE-2HR JOB. Returning tech will come back with screened parts just in case. I contacted the owner and advised of the issue. No water lines connected to the unit.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 2 WPW10143759 (dryer)s"

Near Carriage Hills Trail, Cedar Park, TX 78613
Tyler  G.

Tyler G.

OVEN KITCHENAID KODE500ESS04 Arrived on site to repair wall oven they have flickering lights. After installing all four sets of lights in the main control the unit is now functioning as designed with no flickering at any given point. Call complete

Near Wildberry Cir, Salado, TX 76571
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site for range not heating in bake at all anymore. Tested and inspected unit and found cooktop and broil works but unit not heating in bake. Called tech line and spoke with Adrian (SR# 7728521162) made aware issues and of what was done. Was instructed to Ohm gas valve at DSI board and found good. Tested voltage at DSI board. Was instructed to replace DSI board (AKA oven Spark module) and bake/broil harness. Ordering needed part. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (ASAP APPOINTMENT ) and 1 W11161843 (harns-wire)

Near John Michael Dr, Manor, TX 78653
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to replace light bulb to microwave portion of the unit. Replaced bulb. Tested unit. Unit test good. No issues at this time. Job complete

Near Big Wind Way, Austin, TX 78724
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived to inspect dishwasher in newly purchased home (new build) complaint of dishwasher not washing.Confirmed the complaint and found the water supply valve from wall was turned off.Corrected the issue and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete

Near Portafino Ln, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and took photos of rust on both doors. Installed new doors and name badge. Found fresh food door gasket melted together and tore while trying to separate. Unit will need new fresh food gasket to complete repair. ; ordrng 1 WPW10136734 (gasket-FF)

Near American Ave, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW7300DW0 "Arrived to inspect washer not draining and dinging noises.Confirmed the complaint and found multiple errors lid, overload, long fill, UI communication error and main control fault.I also found the wash plate and hub were both stripped causing the wash plate not to engage and agitate properly.All water lines were dry at the time of service.Job complete"

Near Bootys Crossing Rd, Georgetown, TX 78628
James C.

James C.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site and found stainless trim coming off of glass panel. Customer also stated the right front burner has started making a crackling sound when using it. Found infinite switch failing causing sound. Installed new glass panel and side trim for door. Will return with infinite switch to repair right front burner. ; ordrng 1 WP3149400 (switch-inf)

Near Maple Ln, Cottonwood Shores, TX 78657
Kayman B.

Kayman B.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to install previously diagnosed parts. I installed the control and plugged unit in to test. I was not able to hook up water connections due to location of the unit but the console now advances into diagnostics and cycles which it was not doing before . Job complete .

Near Burnet Rd, Austin, TX 78758
Paul R.

Paul R.

OVEN KITCHENAID KEBS208DSS10 Arrived onsite for a oven to replace the previous diagnosed parts. I replaced the hinges on the lower oven door and the door closes and works as designed. Call complete.

Near Thurman Rd, Lago Vista, TX 78645
Richard P.

Richard P.

BUILT-IN M/W KITCHENAID KMBD104GSS00 Arrived onsite for the microwave display not working properly. During testing found that when you open the door the display comes on for a second and than turns off. During installation of the monitor switch the switch bracket broke. Ordering other parts just in case door switches don’t resolve the issue. Office to schedule ; ordrng 1 W11199796 (harns-wire) and 1 W11201858 (latch-door) and 1 W11201860 (latch-door) and 1 W11210536 (panl-cntrl) and 1 W11331071 (CONTROL)

Near Hub Dr, Wimberley, TX 78676
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found all fans running but compressor would not kick on. I unplugged the start device and tested the compressor for a burn out. I checked the run to start and run to ground ohm reading and got a incorrect reading of around 10 when it should be around 7 indicating a faulty compressor. Unit will need a SS repair plus capacitor and start device. Requesting SS tech and 2 hour job to complete repair. Ordering start device (WPW10448874) compressor assy (WPW10507886) drier (W10843121) capacitor (WPW10662129) access valve (W10913906) evaporator (W10836706). ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WPW10448874 (start-dev) and 1 WPW10507886 (compressor) and 1 WPW10662129 (capacitor)

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and inspected refrigerator and found gasket on bottom of fresh food door. Reheated gasket and it is now closing properly, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of not dispensing ice. Found blockage in ice container. Removed blockage and tes.

Near Springfield Dr, Austin, TX 78744
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for customer complaint of top rack falling off, found broken tracks, I replaced tracks, unit tested good."

Near Chama Trace, Dripping Springs, TX 78620
Robert J.

Robert J.

FREEZER WHIRLPOOL WZC3122DW01 Arrived on site to test unit for door issues. Tested unit found door misaligned and door handle broken preventing door to properly seal on the left side causing frost to form. Ordering part #W11192185(hinge assembly) and part#W10852738(door handle). Office to reschedule. ; ordrng 1 W10852738 (handle) and 1 W11192185 (HINGE ASSEMBLY)

Near Michael Dale, Austin, TX 78736
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site to test unit for console not working. Test unit and unit giving f6e0. Replaced console test unit and unit test good. Advised customer to have unit connected to WiFi for software update job complete.

Near Fern Dr, Buda, TX 78610
Scott  M.

Scott M.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer making noise and tearing clothes . Found gearcase leaking oil . Ordering gearcase and will need clutch,slider ,washplate . Will need AUTHO. No water leaks detected. Call to set return; ordrng 1 AUTHO and 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE )"

Near Munson St, Austin, TX 78721
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for refrigerator slow ice production. Found ice bin a little over half full of ice. Performed temperature test and found at 6° ice dumped and filled with water on site. Called tech line and spoke with Adrian (SR# 7728515009) made aware of issue and what was found. Was instructed that the colder the FC is the faster it will make ice. Was instructed to turn temperature setting in FC to max. Did as instructed and spoke with customer on this and keeping door closed as much as possible to keep cold air in. No water leaks present at time of service.

Near Joe Cole Ln, Smithville, TX 78957
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site for a range that would not eat properly in the lower oven and according to prior inspector the oven was 50° under what it should’ve been. Upon arrival the first thing I did was all melt the oven temp probe inside the low oven and at room temperature it combed out at 1.1ohms as it should. I’ve been tested the oven out in a bake cycle for 15 minutes. After the 15 minute. The average temp between the highest and lowest recordings I received came out to a total of 353.2°. Instructors customers that they can go ahead and use the oven as they need and that everything is functioning as designed. Call complete

Near Planters Ln, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR KITCHENAID WRV986FDEM "Arrived onsite for the refrigerator dispenser not dispensing water. During testing found that there is no water dispensing. Could not here the water valve kick on when asking for water but the ice maker is making ice just fine. Also customer stated there was ice build up on the back left hand side of the liner where the ice compartment mounts to the liner. Will need to replace gaskets, also found that the UI is not working properly. ; ordrng 1 W10865826 (valve) and 1 W11401475 (ASSEMBLY POWER CORD) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)"

Near River Rock Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHXM88Z75N/01 Arrived on site to test unit for door needing to be adjusted. Found spring connected to frame not able to adjust the tension on spring job complete

Near E 15th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE500ESS02 Arrived on site for oven having error code F1-E0. Inspected unit and work area. Performed diagnostics mode and identified error code. Found several keys not responding. Will need to replace UI. Tested most operations and found main control responsive. Found no availability on part. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10801665 (CONTROL) and 1 W11086141 (UI)

Near Etta May Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site to install previous diagnosed parts. Removed failed high voltage side( magnetron, capacitor and diode) and installed new. Assembled unit and tested operation. All tested good."

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Robert J.

Robert J.

WINE COOLER KITCHENAID KUBR204ESB01 "Arrived on site to test unit for noise. Tested unit found water droplets freezing on top of lower fan shroud causing fan blade to hit. Redirected water away from shroud and blades. Tested unit, unit works good. Job complete."

Near Penick Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for dryer speaker not working. Performed diagnostics mode and tested speaker. Disassembled console and inspected speaker. Found terminal connection good. Will need to order speaker with UI. ; ordrng 1 SEENOTE (REQ AFTER 12) and 1 W11123146 (SPEAKER) and 1 W11158457 (UI)"

Near Shamitas Ct, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer not operating properly. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Flycatcher Cove, , TX 78612
Clif L.

Clif L.

OVEN WHIRLPOOL KODE900HSS Arrived on site to diagnose an oven that is not responding to user input. Found control panel shorted and not booting up. Replaced control panel and tested unit. Found all is functioning properly at this time.

Near Bandera Path, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL MFT2574DEE01 Arrived on site to diagnose a refrigerator in the building ice in the freezer. Tested unit and found ice preventing the door from closing. Removed all freezer shelves and compartments and deiced freezer. Tested unit and found all is working properly at this time. No leaks were found at time of service.

Near Chatelle Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and inspected refrigerator and found at this time ice production is good, there’s no overflow from icemaker, no ice under or around ice bin. Customer has pictures of ice around bin and ice chips inside flap from icemaker box facade. Spoke with techline and there is no known repair at this time, and no known reason why it would be intermittent. 7728519755"

Near Toulouse Dr, Austin, TX 78748
Andy  B.

Andy B.

WASHER GE GTW485ASJ0WS Arrived on site to install previously diagnosed gearcase and agitator for washer leaking. Attempted to remove failed parts but could not do so. Will need to also replace inner basket and outer tub to complete repairs. Also found that outer tub is possible source of leak.

Near E Boyce St, Manor, TX 78653
David S.

David S.

DRYER WHIRLPOOL LDR3822PQ3 "Arrived on site for dryer not heating. I inspected the unit and work area. I found good voltage o the unit. I tested the thermostats, thermal fuse and heating element. All test good. I checked all the connections and found the ground loose. I reattached the ground and I powered the unit on and tested it in timed dry, the unit was heating. I turned the unit off and tested it in various setting, and found the unit operating as designed. Job complete."

Near Central Commerce Dr, Round Rock, TX 78664
Richard P.

Richard P.

OVEN JENN-AIR JJW3430DS03 Arrived onsite for the oven with an error code. Ran diagnostics and found error codes F6E0 UI lost communication and error code for stuck key pad. Will need to replace UI and main control . Ordering parts and office to schedule ; ordrng 1 W11087468 (console)

Near Lime Kiln Rd, San Marcos, TX 78666
Al R.

Al R.

RANGE KENMORE 790.7138271 Arrived to inspect gas range not heating properly.Confirmed the complaint and found the igniter is defective

Near Young Ranch Rd, Georgetown, TX 78633
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to repair dishwasher that needed new mounting bracket and a new secondary outer faceplate put back on. After putting on parts that need to be installed I retested the door and made sure that the dishwasher is properly mounted everything is not working as designed with no scrapes dings or dents. Call complete

Near Flint Ridge Trail, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for sealed system repair. I gained access to the evaporator, and plugged the unit in. I found no frost pattern. I gained access to the compressor and found it already had an access valve on it. I hooked my gauges up to it and found low side pressure at 20inchs when on and 10 psi when the system is equalized. I installed a UV dryer. I pulled a 30 inch vacuum and found the pressure holding. I put a charge of 3.7 oz into the system. I monitored pressures and found low side at 0 psi. As I was putting away my equipment I could hear hissing coming from the dryer. I inspected the dryer and found the lock ring had failed. I don’t have another dryer to install into the system. I am ordering a dryer wpw10143759 to complete the repair. The office will reschedule due to it being a sealed system repair. Please schedule first or second stop in the am. The unit is in a garage.; ordrng 2 WPW10143759 (dryer)s"

Near Patrica St, Austin, TX 78728
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for ice building up in freezer. I inspected the unit and work area. I found the fresh food section bottom full of ice and the drip pan covered in ice. I cleared the ice out and cleared out the drip pan and drain tube. I poured water down the drain tube to make sure it is clearing properly. Unit is working as designed. No water leaks detected. Job complete.

Near Palo Duro Loop, Round Rock, TX 78664
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install ice door dispenser assembly after testing unit out I found that because of how much air was leaking into the I store it caused an issue internally with the ice bucket itself and the dispenser motor we will need to return it both parts in order to assure that this doesn’t happen again until then they cannot properly dispense ice. Office rescheduled due to some parts being psp; ordrng 1 W11202789 (motor) and 1 W11244434 (ice-contnr)

Near McFarland St, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for fresh food section freezing on the top shelf. I inspected the unit and work are. I found the diffuser not opening and closing as designed. I am ordering the control UI and the diffuser to complete the repair. The diffuse is showing to be an expart. The office with schedule a return when we have an eta on the parts.; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser)

Near Clare Island Bend, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to inspect refrigerator freezer door gasket issues. Upon further inspection, I found a gap in the FC gasket on the right side. I found the door did not close all the way and when I attempted to close it, I got some resistance on the right side. I removed the door and drawers and found a large block of ice on the bottom of the FC section and a mound of ice forming at the back right side which was keeping the door from closing. I found the drain hole clogged with ice. Using my steamer, I removed the ice from the bottom of the FC section and the ice from the drain hole, but when removing the ice from the drain hole, the water was backing into the FC section. I pulled the unit out and removed the back cover and inspected the drain tube. When I removed the tube, it was full of water. I found it plugged with debris. Removed the debris and when I placed it back on, I placed a bead of silicone around the drain tube gasket to seal the gap. T

Near Settlement Cove, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived on site and inspected refrigerator and found customer has multiple questions regarding operation of refrigerator. Discussed all options and operations on customer care documentation. No water leaks detected at time of service, job complete"

Near Falcon Ledge Dr, Austin, TX 78746
James C.

James C.

OVEN JENN-AIR JJW2830IL00 Arrived on site and found time off by 4 minutes. Customer stated it occurs every 2 weeks unit is off by 4-5 minutes. Found old software in ui. Installed new ui with updated software. Unit tests good. Job complete

Near Liberty Hill, TX 78642
David S.

David S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for icemaker not working and water dispenser not working. I inspected the unit and work area. I found the ice maker facia covered in ice. I pulled the fascia off and tested the heater wire, I found no continuity in the wire. I tested continuity to the fill tube heater and found no continuity. I tested voltage to the heaters and found proper voltage. I gained access to dual valve and tested for voltage while calling for water, I found no voltage when using the dispenser. I tested voltage from the hv control and found no violate at the board when using the dispenser. I unplugged the unit and power cycled it. I tested the water dispenser again, the dispenser is now working. I spoke with the customer that these units are like computers, every once in a while you have to power cycle it. I am ordering fill tube heater W11087201, fascia assembly W10577411.; ordrng 1 W10577411 (heater) and 1 W11087201 (heater)"

Near Long Cove, Round Rock, TX 78664
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW95HEDC0 Arrived onsite for bellow to unit possibly bing bad. Looked at bellow. Did not find issues with bellow. Job complete

Near W 35th St, Austin, TX 78703
Brandon C.

Brandon C.

OVEN KITCHENAID KODT100ESS03 "Arrived on site for customer complaint of drawer below oven getting extremely hot and pealing paint. Called techline SR#7728513819, found oven is not sitting on an enclosed cabinet, open in the middle below the oven, also found bottom of oven is not at the minimum 1.5 inch clearance like it should be. customer to contact builder to have unit installed properly."

Near Copper Ridge Ct, Austin, TX 78734
Lou S.

Lou S.

DRYER WHIRLPOOL WGD4815EW2 "Arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that the unit is taking longer than normal to dry. Using my dryer vent test kit, I tested the airflow in the unit. Placed the tester at the back right vent area and tested the unit on fluff dry with no heat. Unit failed two times. I removed the vent tube from the back of the unit and retested and the unit passed. I recommended that the customer have their dry vents in the wall to the roof inspected/cleaned. Unit is operating as designed. No gas leaks detected during service and no lint observed during service, job completed."

Near Forest Trail, Cedar Park, TX 78613
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL KEMC307KSS05 Arrived onsite for oven not keeping temp. I put the unit into preheat and took the average of 5 temperatures during the 45 + minutes of observation I found the temps fluctuating as designed with a average temp of only 3.5 degrees off set preheat temp which is within factory standards. Oven is working as designed at this time. Job complete.

Near Taulbee Ln, Austin, TX 78757
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found freezer bin front Has unattached and will not reconnect, replaced entire bin. No water leaks from connections at time of service, job complete"

Near Oyster Creek, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace refrigerator drip pan from previous diagnosis. Replaced pan. Tested unit, unit works good. Job complete."

Near Sunland Dr, Austin, TX 78748
Robert J.

Robert J.

DISHWASHER MAYTAG MDB8959SKB0 "Arrived on site to replace control board from previous diagnosis. Replaced control board. Tested unit, unit still not draining. Removed drain pump and found metal pieces jamming up the motor. Removed metal pieces, impellers were good, reattached drain pump. Tested unit, unit works good. No leaks detected. Job complete."

Near Fence Line Dr, Austin, TX 78749
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site to install previously diagnosed tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mulberry Ln, Bastrop, TX 78602
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FC0 Arrived on site for dryer that was not heating. Inspected unit and work area. Tested voltage at the terminal block and found 83.8 V going from L1 to L2. Found 119.2 V from L1 to neutral but 9.38 V from L2 to neutral. Advised customer that they would need an electrician to fix their plug or outlet. Unit is working as designed. Call complete.

Near Lake Shore Dr, Waco, TX 76708
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FGID2476SF1A Arrived onsite to replace heat pump and board. Replaced parts test element and element working correctly job complete.

Near DeWitt Pl, Austin, TX 78738
Richard P.

Richard P.

RANGE FRIGIDAIRE FGEH3047VFA Arrived onsite for the oven keypad not working properly installed new controller and oven tested good and heated up. Complete

Near Matador, Wimberley, TX 78676
Jonathan M.

Jonathan M.

FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site for freezer that is running really hot and is not cooling. Inspected unit and work area. Unit is sitting in a garage with no ventilation and no air conditioning. Ambient temperature of the garage was 92°F. Customer advised the issue is with the unit heating and their unit not cooling down to where they think it should be. Plugged the unit in due to customer having the unit unplugged and took amperage on the compressor. Unit was pulling 1.18 A. After 10 minutes, found unit cooling as designed. I called Frigidaire Tech line and spoke to Demarus File # 83827073. He advised that when the unit gets above 100°F, the unit will have the specific issues the customers complaining about and will get worse as temperatures increase. He advised that the unit needs to be inside at least in an air-conditioned area that will keep the ambient temperatures below 90°F for the unit to function properly.

Near 3 Forks Rd, Belton, TX 76513
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to replace previously ordered parts for refrigerator. Followed service pointer directions and completed repair. All is working properly at this time and no leaks were found at time of service.

Near Whispering Woods Ct, Round Rock, TX 78681
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for icemaker not working. I jumped the icemaker and found it harvesting as designed but not filling with water. I gained access to the fill tube and found it frozen solid. I cleared the ice from the fill tube and sealed the fill tube in the back of the unit. I cycled the icemaker and it cycled and filled properly. Unit is working as designed. No water leaks detected.

Near Expedition Way, Round Rock, TX 78665
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection I found the water valve slightly humming when calling for water. I replaced the valve and it should s louder but still water is barely twinkling through the dispenser. I removed the filter and bypassed. The water is now dispensing as designed. Advised customer will need a new filter to remedy water and ice production. Job complete

Near Vasquez Pl, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR BOSCH B36CL80SNS/03 Arrived on job for complaints of not making ice. Ran test for icemaker and at end of cycle it called for water but valve failed. ; ordrng 1 12028324 (VALVE. )

Near Amur Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW97HEDC0 "Arrived on site and inspected washer and found F1E1 showing on display, cleared error code but diagnostic cycle will not start. Attempted regular cycle and it gave error code immediately. ; ordrng 1 CONTACTBEFORE (RESCHEDULING) and 1 W11031839 (cntrl-elec) and 1 WPW10660305 (cntrl-elec)"

Near Wild Basin Ledge, Austin, TX 78746
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for damaged control panel. I replaced the control panel and tested range functions. All tested good unit is working as designed at this time. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose range they had discolor Ed flames. On arrival I tested out the bake broil and cooktop features of the range and cannot reproduce the discoloration issue that the customers had notice prior to my visit. I found that prior to the customers move in they had had some cleaning crews come in and thoroughly deep clean the house the cleaning crew had accidentally left some of the cleaning residue solutions on the cooktop which were causing it to Turn Orange whenever it was being heated up and cook. I instructed the customers on the how to remove any debris or leftover cleaning solutions that might’ve been on the range in the event of this happens again in the future and how to properly ensure that no discoloration of flames are occurring if range were to be cleaned again. Unit is functioning 100% as designed there were no gas leaks before during or after visit call complete

Near Frederick Dr, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator freezer with dispenser leaking. Replaced freezer door and all functions tested fine. Complete

Near Lisa Ln, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to inspect refrigerator freezer door damaged. Upon further inspection, I found the FC door with a he lower center section. Also found the mullion not securing in the pivot plate. I adjusted the mullion and tested and it’s operating as designed. When I went to remove the new FC door from the box, I found that it had a small dent in the upper right corner. I am ordering the FC door and a CNOTE-RETURNING TECH TO INSPECT. office to schedule return service. No water leaks observed during service.; ordrng 1 13094917SQ (dor-fip ss FC) and 1 CNOTE (TECH TO INSPECT)"

Near High Lonesome, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site and tested operation. Found cutting grid broken. Unit fills, cycles and makes ice properly but the ice slab is hanging up on the failed cutting grid causing failure. Installed new grid. Unit tests good. Job complete"

Near Beaver Island Rd, Marble Falls, TX 78654
Paul R.

Paul R.

MICROWAVE BOSCH HMB50152UC/01 Arrived onsite for a microwave that makes a loud noise and starts sparking when started up. I found debris on the door and the microwave door frame at the bottom that caused the issue. I went over keeping the cavity of the unit clean with the customer. I cleaned the cavity and the door. I tested the unit and found it working as designed. I found no RF leakage around the door. Call complete.

Near Scotland Well Dr, Austin, TX 78750
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to install previously diagnosed magnetron, capacitor, diode and transformer. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Rimrock Ct, Bastrop, TX 78602
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect French door refrigerator frosting issues in freezer compartment.Confirmed the complaint and found the frosting was occurring on the left side.I used adhesive to seal the freezer compartment on all four sides of the cabinet..All water lines were dry at the time of service.Door closes properly.Job complete

Near Captain Call Dr, Killeen, TX 76549
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Arrived on site for dishwasher that is turning itself back on after I completed the cycle. Inspected unit and work area. Customer advised that the unit after I complete a cycle will turn the drain pump and the heater back on 30 minutes to an hour after the cycle completes. Placed unit in service diagnostics and found no stored error codes. Ran unit through an auto test and unit ran as designed. I called Techline and spoke to Austin SR# 7728516269. He advised if the unit was turning itself on after the dishwasher had completed a cycle, it would indicate a bad control. He advised to replace the control and unit should work as designed. Replaced control and tested unit in an auto test. Unit ran as designed. Call complete."

Near Woodall St, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator that the FC seems to be ok but the RC isn’t cold enough. On arrival the customer stated the unit appeared to start working again but stated the ice dispenser constantly is dripping water and the deli control isn’t working correctly. I tested the temps and the FC was at 0 degrees and the RC was at 37 degrees. I found the deli UI with 4 of the 5 selections not working and I found the ice box fan dragging causing the ice in the ice bucket to melt. Both need to be replaced to complete service. Ordering parts authorization, WPW10769076 cntrl-elec, & W10846539 fan. I explained to the customer that the UI was showing 0 in stock and explained the availability and shipping issue that have been going on.; ordrng 1 W10846539 (fan) and 1 WPW10769076 (cntrl-elec)"

Near Ridge Rd, Lago Vista, TX 78645
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for a refrigerator not properly making ice. Upon further inspection of the unit I found that the icemaker had a thin layer of ice frozen around the harvest teeth. Customer also stated the freezer door mullion bar had not been closing properly (due running dry on grease) causing ice build up around the ice bucket dispensing area. After running a test harvest on icemaker I regreased the mullion and instructed customer to keep temp readings within freezer and ff compartments for a few days to insure no more hot air can reach up to icemaker unit. After test of ice maker everything is running as designed. Ice maker showed no signs of leaking and filled to proper level. Call complete

Near Fall Creek Dr, Harker Heights, TX 76548
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived onsite for a microwave/oven combo unit that had a flame come out around the fan. I found the convection element had grounded out and blew a hole thru the baffle. The element, baffle, and possibly fan will need to be replaced. Ordering W11234761 baffl-conv & W10546519 element. Element is a psp item and I explained to the customer that the office would be in contact with a RS date.; ordrng 1 W10546519 (element) and 1 W11234761 (baffl-conv)"

Near Brightling Ln, Austin, TX 78750
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 "Rubbed on site for washing machine that’s not starting a cycle due to a lid lock error. Inspected unit and work area. Placed unit in service diagnostics and found an F5 E2 (lid will not lock or lid lock failure) and F2 E1 (UI stuck key) error codes. Ran unit through a manual test on the lid lock and found lid lock locking but thinking that it wasn’t catching the lid replaced in the lock assembly and tested unit. Unit ran as designed had customer test two cycles and unit locked the lid, filled with water, and started agitating. Unit is working as designed. Call complete."

Near FM2409, Moody, TX 76557
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Arrived on site for refrigerator that has unlevel doors. Inspected unit and work area. Found freezer door slightly higher than the refrigerator door. Adjusted door height and tested unit. Unit is working as designed. Call complete.

Near Cold Water, Waco, TX 76712
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that’s not heating. Inspected unit and work area. Tested voltage at terminal block and found 224 V going across L1 to L2 and 117V going from L1 to neutral and L2 to neutral. Tested heater, thermal fix, fuse, and thermal cut off. Found thermal fix bad. Replaced thermal fix and tested unit. Unit is working as designed. Call complete."

Near Speight Ave, Waco, TX 76711
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing. Customer advised her complaint is the ice maker isn’t working and water does dispense.Ordering WPW10251076 ice maker.Office to reschedule with customer customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 WPW10251076 (ICE MAKER COMPLETE ASSEMBLY )

Near Atkinson Ave, Copperas Cove, TX 76522
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived onsite for a refrigerator to replace the previous diagnosed sealed system parts. I replaced the drain pan heater, compressor, evaporator, & heat exchanger. I installed a low side service tap on the compressor and a dye drier in the system. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.75 oz’s of R134A. I tested the unit and had a great frost pattern and pressures. The unit is working as designed. There were no water leaks present at the time of service.

Near Sunningdale St, Austin, TX 78717
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site to inspect dishwasher for loud draining, upon inspection found the drain pump running loudly as well as long drains, replaced sensor and pump, checked for all functions. Complete"

Near Crooked Oak Dr, Spring Branch, TX 78070