Service History 19

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite for unit not working. Inspected unit and found wiring harness in compressor compartment was not secured. Secured the harness and tested unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite to replace front panel. Replaced front panel. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite to replace damaged doors. Replaced freezer and refrigerator doors. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/20/2021
Arrived to install previously diagnosed pat. Upon inspection found the outer door trim dented. I removed damaged door and installed new out door along with nameplate. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Leander, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site to install previously diagnosed parts. I installed the ice box fan and then tested it. The fan is now working as designed. I installed the new gasket, an I collected the balance in full on CC. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Buda, TX 78610
Andrew
Job Details: 12/20/2021
Arrived on site to test unit for not cooling. Found compressor not kicking on. Replaced start device(W11092533) and run cap(WPW10350564) from truck stock. Compressor kicked right on and pulling .9amps. Frost pattern developing as designed. Advised customer to place glass of water in unit and once frozen over itll be good to use. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/20/2021
Arrived on site to replace previously ordered parts for oven. Replaced door panel and ui and all is working properly at this time.
We serviced a
KITCHENAID RANGE
Model KFES530ESS2
Near Wimberley, TX 78676
Andrey
Job Details: 12/20/2021
"Arrived on site to test unit for oven not heating, tested unit found shorted bake element and shorted convection fan element, also fan motor reading high resistance, recommend replacing C.fan assembly with element, bake element, oven sensor and with this many components shorted, recommend replacing control board, C.fan assembly and control board were run with out, full repair to be completed on next visit, office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS00
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/20/2021
Arrived on site to test unit for left oven not igniting. Customer stated she tried once and it didnt work so she has not attempted since. Oven turns on and running as designed. Customer stated she had company do work on LP tank. Advised she may have had air in lines when she attempted to use. Unit is working properly. Burners and both ovens igniting as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 12/20/2021
Arrived on site to test unit for no power. Test unit and unit not getting power in. Fuses test good customer called builder and the showed up to check breaker outside. Found loose breaker outside. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/20/2021
"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water filled and all cycles completed without issue. Once drain pump drained the element heated up and sizzled water from the racks. Found rinse aid dispenser was empty. Customer had rinse aid so we filled it all the way up. Recommended normal, heat dry and high temp for best results. Removed filter and it was heavily caked with food particles. Recommended removing all food from dishes before running dishwasher. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Austin, TX 78717
David Z
Job Details: 12/20/2021
"Arrived on site to diagnose refrigerator leaking water from the bottom of the unit. Checked FC and found a sheet of ice in the FC and frozen drain. Removed rear cover and checked and found drain clear. Found the drain hole in the cabinet was completely caved in and squashed shut due to shifted foam. Could not even get a screwdriver through.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite and replaced the burner head to repair uneven flame problem from warping . Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78702
Jacob
Job Details: 12/20/2021
"Arrived onsite for the inner door rubbing on the top right side of the frame of the unit. Looked at the unit and the looked to be leveled correctly. Tried to lower the left foot to straighten out the unit, but when doing so. Noticed that the left side of the door was catching on a block of the bottom trim board. Raised the unit back up and let customer know there wasnt much that could be done because of the trim board. But with the door slightly rubbing that it wont cause any issues, that the unit may need to be re installed to help with the door rubbing but the unit was correctly leveled. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Temple, TX 76504
Tyler
Job Details: 12/20/2021
Arrived on site for refrigerator freezing items in rc. Upon arrival confirmed temps in unit. Found both rc and fc thermistor ohmed within specs per temps during diagnostics. Found after further testing that the hv control wasnt reading temps correctly and also found diffuser motor failing again. Replaced both hv controls and dampener. Informed customer to give unit 24hrs to stabilize temps. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78628
Kimo
Job Details: 12/20/2021
Arrived onsite for wall oven with F8E0 code. Upon arrival I our unit into bake in an attempt to test unit and the unit flashed f8e0 code fan speed. I attempted to remove unit in order to test P5-5 and P5-4 connectors but found that the unit was hard wired and there wasnt enough cable to access the access panel to remove it to perform tests at p5-5 and p5-4 connections. Customer needs to have electrician or build come out and more box or add service loop. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78723
Matthew
Job Details: 12/20/2021
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit no longer leaking. Will return with insulation. Office to reschedule ; O-emld tckt
We serviced a
MAGIC CHEF VENTHOOD
Model HV363-A
Near Austin, TX 78734
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of downdraft not operating properly, found unit is working at time of service, but if problem continues, will need 47001006, and 47001050
We serviced a
GE REFRIGERATOR
Model PSW23RSWCSS
Near Austin, TX 78734
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of UI control not responding, and not dispensing water, found unit needed to reset, after reset, unit tested good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Lago Vista, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site for a washing machine throwing an F9E1 error code. Upon further inspection I found the drain pump harness broken at the molex. Due to this I will be ordering a new lower harness to install, and will return with the pump to install as well. Office to reschedule. ; ordrng 1 W11590868 (Lower Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/20/2021
"Arrived on site for Mr says freezer is defrosted, still not making ice, fridge side is somewhat cool. Took temps and not cooling as designed. No evidence of frost in RC or FC. Gained access to compressor and found compressor was warm and not as hot as we normally expect. Also, compressor didnt seem to be running at full speed. Removed inverter and installed new inverter. Compressor kicked on and ramped up to a speed that sounded normal. Tested voltage and inverter is getting 120. Found ice maker harvesting. Went ahead and called for water into ice mold and turned on fast ice at user interface. Adjusted right leg to even out fridge doors. All fans running and fridge seems to be cooling as designed. Job completed."
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Marble Falls, TX 78654
Cliff
Job Details: 12/20/2021
Arrived on site to diagnose an oven with broken door glass. Inner glass pane is broken and will need to be replaced to complete repairs..; ordrng 1 W11455100 (Glass)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Austin, TX 78739
Andrew
Job Details: 12/20/2021
Arrived on site to tts unit for not draining properly. Found error code f0e5(off balance load). All functions operating as designed. Unable to fully test due to water in home being temporarily shut off. Advised customer on loading procedures. No leaks detected. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3830DS01
Near Lakeway, TX 78734
Brandon
Job Details: 12/20/2021
"Arrived on site to replace UI console, after replacing, unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near New Braunfels, TX 78130
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for not heating microwave, upon inspection found the microwaves light off and turntable not working. Replaced fuse due to previous diagnosis and found no change, spoke with tech line and was told to replace filter board. Spoke with service team and was told to replace microwave tod. Ordering both parts. Please send senior tech. Installation was making it hard to remove oven, please weigh for more time. Office to reschedule ; ordrng 1 W10389447 (Therm) and 1 W10692851 (Filter) and 1 W10692851 (Filer) and 1 2hrs (2hrs)"
We serviced a
GE REFRIGERATOR
Model PFS23KSHAFSS
Near Austin, TX 78738
Luis
Job Details: 12/20/2021
"Arrived on site for door issues. Found left side door not closing,adjusted door and hinge tested door operation good door now sealing correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Smithville, TX 78957
Tyler L
Job Details: 12/20/2021
"Arrived on site for complaints of condensation in RC. Found door will not close all the way. Made some adjustments and door still not closing all the way, but closing better. Found gasket falling off in some spots. Several gaps in other areas. Pulled gasket off and found several cracks in liner. Took pictures. Was unable to install new gasket, liner is too loose where the cracks are so the gasket is not able to grab onto it. Gasket set in place just slides out when moving the door. Applied adhesive, did not help. Found cabinet damage
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite for compressor noise and instructed customer on fridge noise. Advised customer on design and tolerances. All checks good. Unit is now operating as designed.
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Georgetown, TX 78626
Tommy
Job Details: 12/20/2021
"Arrived onsite for previously diagnosed parts. Upon arrival turned water off to unit pulled unit unplugged but on its side replaced sump wash motor, and ac writing harness and element. Replaced and put unit back into place turned water on and tested. No signs of leaks and unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, TX 78645
Justin
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. I installed the brackets and screws. I verified the unit was centered and secure. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/20/2021
"Arrived on site to diagnose a washer that is not cycling properly. Found hot water valve screen clogged, preventing water flow into unit. Cleaned screen and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for leaking from bottom of fridge. Upon inspection found the unit was not draining the Evap water produced, checked lower drain tubing and found it clogged with dust. Blew out the tube and tested. Complete"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced belt switch and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Andice, TX 78628
Kimo
Job Details: 12/20/2021
Arrived on to install previously designed parts. I installed unit and work area. I gained access to the control and replaced it then I gained access to the light bulb socket and replaced the socket. Found customers bulb burnt out. I attempted to replace it and found that the new one was defective I am ordering 1x 8206232A light bulb D2C. Job complete.; ordrng 1 8206232A (Light bulb)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Gatesville, TX 76528
Jonathan M
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the drain pump and control and test the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWA01
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/20/2021
"Arrived on site to test unit for after accumulating on Bottom of FC and leaking past gasket. Found drain was clogged causing water to freeze up drain and drain pan. Also found unit was leaning forward causing water to accumulate and leak past threshold. Removed obstruction, leveled unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3017LSB
Near Killeen, TX 76542
Al
Job Details: 12/20/2021
Arrived to inspect burner issues with all 4 burners. Confirmed the complaint and found all infinite switches had charred marks on them causing the malfunctioning of the elements. Removed and replaced all 4 and unit tested properly to customers satisfaction. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Jarrell, TX 76537
Tommy
Job Details: 12/20/2021
Arrived onsite for dishwasher parts missing. Upon arrival found unit stopper had fallen off. Reinstalled and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model LEQ7030KQ2
Near Moody, TX 76557
Tyler
Job Details: 12/20/2021
"Arrived on site for dryer not turning on. Upon arrival confirmed complaint and verified unit had a stable 240v connection. After further inspection I found the element, thermal fuse, and other heating hardware functioning as designed. Found during tests that the idler pulley as well as belt are stretched out and not giving even tension the drum. Also found pts intermittently closing connections when activated. Couldnt get motor to run when power was applied. Timer also made grinding noise when active. Found damage to front bulk head causing drum not to sit right. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 WP691366 (Idler) and 1 279443 (Front panel) and 1 Cnote (Att. Note for office please read.)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFTR1814QB9B
Near Killeen, TX 76549
Al
Job Details: 12/20/2021
Arrived on site 1/2 on a refrigerator and freezer not cooling. Inside the unit I discovered temperatures approximately 78 degrees.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Austin, TX 78732
Brandon
Job Details: 12/20/2021
"Arrived on site to repair leak in dishwasher, found connection at diverter and pump was leaking, I replaced diverter, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 12/20/2021
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LH5DS0
Near Meadowlakes, TX 78654
Cliff
Job Details: 12/20/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found evap fan failed and it will need to be replaced to complete repairs.; ordrng 1 5303918549 (Evap fan)
We serviced a
GE REFRIGERATOR
Model GFSF6KKYCBB
Near Temple, TX 76502
Tyler
Job Details: 12/20/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival confirmed complaint. Found small amount of oil substance around high side of compressor. Found unit had no charge left. Installed new compressor, ui drier, and valve. Pulled vacuum, and recharged system with 5.6oz of refrigerant per manufacturing specs. Found unit stable at 0/155 (L/H sides). Found rc compartment temps dropping during tests. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near New Braunfels, TX 78132
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for a broken door, upon inspection found the units spring extended causing the door to go lower then normal, compressed springs and all functions worked. Upper tracks are very bent and the wheels are broken. Ordering all parts. Office to reschedule ; ordrng 4 WP8268655 (Wheels)s and 2 WP3385089 (Track)s"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Temple, TX 76504
Tyler
Job Details: 12/20/2021
Arrived on site for range creating smoke when self clean was activated. Upon arrival confirmed complaint and found cause was due to food debri spilling Under the ovens cavity floor covering. Instructed found no other failures during tests. Instructed customer on best methods to clean unit. Documented issue with Techline (sr#7731979440). Call complete
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Killeen, TX 76549
Al
Job Details: 12/20/2021
"Arrived on site to install previously ordered parts. ordrng 1 8304275 (SWTCH-MEMB)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Austin, TX 78738
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of noise issues after running a load of sheets, I found no errors in diagnostic mode, I ran test cycle, unit tested good at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR2
Near Georgetown, TX 78628
Kimo
Job Details: 12/20/2021
Arrived onsite to install previously diagnosed pat. Upon inspection I found inlet valve leaking at back of unit. I then removed and installed new inlet valve. Then tested unit and found that it was not leaking anymore. I also found that the hot and cold water spouts were swapped at the wall. I contacted the hose to the inlet valve in the correct orientation. Unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Copperas Cove, TX 76522
Al
Job Details: 12/20/2021
Arrived back on site to install previously ordered valve and control. Tested unit and unit tested properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Luis
Job Details: 12/20/2021
"Arrived on site for dispenser issues. Per customer at random times when dispensing water,water wont stop dispensing,tested dispenser diagnosed unit will new controls and switch; ordrng 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11087492 (Switch)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Woodway, TX 76712
Jonathan M
Job Details: 12/20/2021
Arrived on site for a cooktop that has bubbles on it. Inspected unit and work area.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
David Z
Job Details: 12/20/2021
Arrived on site to install new console to resolve laminate peeling off. Installed new console and verified unit working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Georgetown, TX 78633
Lou
Job Details: 12/20/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer had the FC door opened too long and I was unable to get accurate temp readings. I found frost/ice built up on the right corner of the evap,cover. Disassembled the FC section and removed the evap cover and found ice on the top of the evaporator on the right side and a block of ice in the top right corner at the cap tube. Tested the defrost element and it is good. Pulled unit out and checked amp draw to the compressor and got .65amps. I advised the customer that the unit will need a sealed system repair consisting of the compressor, UV dye drier, access valve.Unit reassembled and no water leaks observed during service, job completed."
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Moody, TX 76557
Tyler
Job Details: 12/20/2021
Arrived on site for dishwasher leaking. Upon arrival confirmed complaint and found a small crack in fill tube that bridges between valve and tub. Replaced fill tube. Found unit no longer leaks and functioning as designed.; ordrng 1 WD24X10064 (Hose
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Granite Shoals, TX 78654
Cliff
Job Details: 12/20/2021
Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley sqealing and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
GE DISHWASHER
Model GLD2850V00CS
Near Killeen, TX 76549
Al
Job Details: 12/20/2021
"Arrived on site to inspect dishwasher not responding. Confirmed the complaint, removed and replaced the control, which also had a UI touchpad attached. After installing the unit still only beeped once and would never start. Checked incoming voltage and got 120 volts from the plug and at the junction box. Ordering another control to complete the repair. Needs more work. Spoke with TG the GE specialist who advised his opinion is the new control is defective.; ordrng 1 Wd21x10505 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bellmead, TX 76705
Jonathan M
Job Details: 12/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced icemaker and tested the unit. The unit harvested and filled as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite for stuck switch symptom and repaired unit by resetting the switches. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Lago Vista, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site for a refrigerator that was not cooling. Upon arrival the customer stated that the real issue was the unit would intermittently get high temps in the RC. They found occasionally when set to the lowest temp setting, the unit would get over 40?F. They also stated they found their food spoiling quicker. I checked temps and found the FC at 0?F and the RC at 33?F when set to coldest setting. I put the unit into diagnostics mode and found all airflow components running as designed. I gained access to the evap and found no excess ice build up anywhere I then gained access to the control and ohmd out all thermistors. I found the RC thermistor at 6.65k, the FC thermistor at 20.8k, and the defrost thermistor at 21.5k. These are all accurate for the temps at the time of reading. Upon further inspection ai found the customer using a small stand up thermostat, and I informed the customer that often these are off. I called techline and spoke to Leo and received SR# 7732523805. Leo advised not replacing anything due to it working as designed at the time of service. Call complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, TX 78132
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for not agitiating normally and causing a lot of noise, upon inspection found the unit was making a clicking noise when turning agitator, could no find physical issue with slider but noise was from that part. Ordering clutch and slider. Office to reschedule ; ordrng 1 W10905025 (Slider) and 1 W10905022 (Clutch)"
We serviced a
JENN-AIR OVEN
Model SVD48600W
Near Cedar Creek, TX 78612
Tyler L
Job Details: 12/20/2021
"Arrived on site for complaints of unit turning off on its own. Found unit turning on, but some of the buttons on the panel not working. Found proper voltage to control board. Replaced control board. Panel buttons now working properly. Heated to 350. Customer also stated some of the stove burners do not light. Tested burners and found that they will light, but takes a long time. Cleaned holder and cap, no change. Will need new burner heads and screws. Office to reschedule ; ordrng 2 WP7505P286 (Rear burner)s and 2 WP7505P285 (Front burner)s and 8 WP90767 (Screw)s"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78704
Jacob
Job Details: 12/20/2021
"Arrived onsite for unit not filling with water. Tested the u to and heard the valve trying to pump water, but the water was it entering the unit. Upon further inspection. Found that the fill tube from the wall to the unit was leaking, and the tube that goes into the valve was clogged and not allowing water to enter. Ordered new tubes. Rescheduled with customer. Just need to replace tubes. Customer would like same technician back. ; ordrng 1 W11256498 (Tube fill) and 1 WPW10678299 (Tube)"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Smithville, TX 78957
Tyler L
Job Details: 12/20/2021
"Arrived on site for complaints of unit control panel not responding. Found proper voltage at the wall, and found the light on when door open. Found control panel buttons not responding.
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near New Braunfels, TX 78130
Noah D
Job Details: 12/20/2021
"Arrived on site to inspect unit for not starting, upon inspection found the ui and control shorted due to a bad ground wire.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Georgetown, TX 78633
Lou
Job Details: 12/20/2021
"Arrived on site to inspect refrigerator filter not coming out. Upon further inspection, I found the filter head not seated correctly in the filter base making the filter not drop down properly. Adjusted the filter head and seated it correctly in the base and installed a new filter and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS05
Near Round Rock, TX 78681
Tommy
Job Details: 12/20/2021
"Arrived onsite for oven previously diagnosed parts. Found unit locks still stuck for unit unlocked. Removed from wall and turned off at breaker, found unit fuse and bottom T.O.D . Replaced and tested unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Austin, TX 78741
Kevin
Job Details: 12/20/2021
on site and inspected dryer and found drum is not turning. Found motor pulley on shaft is missing. Motor, repair kit, and tensioner pulley would need to be replaced. D
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Cedar Park, TX 78613
David Z
Job Details: 12/20/2021
Arrived on site to follow up on freezer not holding temp well. Found ice building in the top left corner of the FC. Found a gap between gasket and liner. HeatEd gasket and closed gap. Advised customer to follow up if there are any further issues and a new freezer door gasket will be needed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Killeen, TX 76542
Al
Job Details: 12/20/2021
Arrived to inspect microwave that customer has to tape to get the unit to start. Found the door is defective causing the malfunctions. Ordering the Door SS and grille black to complete the repair. Needs more work ; ordrng 1 W11188093 (DOOR SS) and 1 W10701701 (Grille Vent Black)
We serviced a
WHIRLPOOL WINE COOLER
Model KURR214KSB00
Near Kingsland, TX 78639
Cliff
Job Details: 12/20/2021
"Arrived on site to diagnose an refrigerator that is not cooling properly. Found oil coating left side of evap, indicating refrigerant leak. Contacted tech line and informed them of issue. T
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78732
Brandon
Job Details: 12/20/2021
"Arrived on site to replace failed heater and vent motor, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/20/2021
"Arrived onsite for,FREEZER IS OVERFREEZING LATCH IN ICE MAKER IS BROKEN AND WATER LEAKING IN BACK OF FREEZER. I gained access to the freezer evaporator and found ice buildup due to the drain tube not draining. I unplugged drain tube and steamed ice off of evaporator. I found corrosion in evap fan harness and ice maker harness. Ordering 1x wp10487766 evap fan harness and 1x w10309400 icemaker harness. Office to reschedule.; ordrng 1 WPW10487766 (Evap fan harness) and 1 W10309400 (Icemaker harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
David S
Job Details: 12/20/2021
Arrived on site for dishwasher showing an error code for diverter leaking. I inspected the unit and work area. I found the wiring harness to the diverter was intermittently reading open when moved. I replaced the harness and tested the. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Temple, TX 76554
Tyler
Job Details: 12/20/2021
Arrived on site for refrigerator needing previously diagnosed ice door asm. Upon arrival installed needed part. Reassembled and tested unit. Found dispenser functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Round Rock, TX 78681
David S
Job Details: 12/20/2021
"Arrived on site to install previous diagnose part from techline. I gained access to the capacitor and replaced it with new. I ran a diagnostics cycle and found the unit trying to spin but giving error code f7e1 tachometer signal missing. I tested the tachometer in feed back functions and found it not registering the tub spinning. I replaced the actuator and the control. I calibrated the unit. And retested the tachometer. It is not registering the unit is spinning. I put the unit through a diagnostics cycle and found the gear case squealing. I documented with techline my findings and they recommended replacing the gearcase, belt and cam. The office will reschedule.; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKB07
Near Round Rock, TX 78681
David S
Job Details: 12/20/2021
Arrived on site to install previous diagnose parts. I found the unit has not been left off and defrosted. I spoke to the customer about defrosting the unit for 48 hours. The off will reschedule with the customer. Please allow the customer a full 48 hours to defrost the unit.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, TX 78738
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of unit not draining, found failed drain pump, I replaced pump, unit tested good."
We serviced a
GE REFRIGERATOR
Model PFCS1PJYASS
Near Austin, TX 78732
Brandon
Job Details: 12/20/2021
"Arrived on site for customer complaint of RC not cooling, found defrost issue, ordering heater, defrost thermostat, and control. Also found RC door gaskets damaged and need replacing, ordering gaskets as well. Customer to defrost unit before next service. ; ordrng 1 WR51X10094 (Defrost heater) and 1 WR50X10065 (Defrost thermostat) and 2 WR14X10305 (RC gasket)s"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78723
Matthew
Job Details: 12/20/2021
Arrived onsite for dryer not functioning. Upon inspection found failed block. Need to order and replace block with kit. Office to reschedule.; ordrng 1 279320 (Block kit)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS03
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/20/2021
"Arrived on site for HEAVY FROST IN THE FREEZER HAPPENING SINCE THE LAST REPAIR--STILL COOLING/FREEZING OK. Found heavy frost over packaged items and meat inside freezer. Found items on bottom drawer were scraping against the middle drawer. Found ice and frost formed over left side rail. Freezer door was opening and closing as designed, but had a small amount of resistance when rollers pull it shut right before closing. This resistance is due to the current frost. Removed items from bottom and middle drawer and organized items in freezer to allow the drawers not to rub against each other. Explained importance of only storing boxed items in pizza storage bin. Used my flashlight to inspect for any areas where the gasket may not be seated properly. All looked good on all four sides. Customer plans on removing all items currently covered in frost and placing in a cooler to allow frost to melt then putting back into freezer to see if frost returns. I let them know to wipe all melted ice and water off these item before placing them back into freezer before testing. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/20/2021
"Arrived on site to test unit for not responding/no power. Found L1 and neutral in junction box were not connected and touching retaining screws. Verified proper voltage. Secured connections, tested unit, unit is working as designed. No leaks detected. Job complete."
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LWC
Near Georgetown, TX 78628
Lou
Job Details: 12/20/2021
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the bake ignitor and tested. Unit continues to fail. I tested voltage at the gas valve to the ignitor and got no voltage. I tested voltage at the main control relay and got no voltage from the yellow wire to ground, but was getting incoming voltage of 123V.I removed and replaced the air co tell and retested and unit is operating as designed. No gas leaks detected during service, job completed.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Marcos, TX 78666
Andrey
Job Details: 12/20/2021
"Arrived on site to test unit for wet clothes at end of cycle, customer stated that this issue happens Intermittent, the cycle would say done but the unit will be full of water, recommend replacing control to fix issue, office to reschedule ; ordrng 1 W11399433 (Control)"
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Hamilton, TX 76531
Jonathan M
Job Details: 12/20/2021
"Arrived on site for a washing machine that still not finishing cycles all the time. Inspected unit and work area. The customer advised that the unit is working most of the time but intermittently she still having an issue. Ran the unit through diagnostics and found an E 16 (slow drain) E18 (adaptive drain algorithm failed), and E8 (pressure sensor loss) error codes. Spoke to ask W and was advised to replace the control boards and harness with the pressure hose. Ordering parts in office will need authorization for repair as well as assistance ordering parts due to out of stock parts. I Please schedule return visit with customer if authorization has given one parts are made available.; ordrng 1 WH19X27496 (Pressure hose and harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Luis
Job Details: 12/20/2021
"Arrived on site. Replaced inverter powered unit on no voltage to inverter,replaced main control,powered unit on compressor powered on,no frost forming on evaporator. Pierced low side pressure reading -20 pressurized the system added bubble solution found bubbles at cap tube exiting liner,wiggled cap tube to verify cap tube broke in liner.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78705
Jacob
Job Details: 12/20/2021
Arrived onsite for unit leaking. Looked at the unit and found that the bottom spray arm was melted in half. Ordered a new spray arm. Rescheduled with tenant. ; ordrng 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Briarcliff, TX 78669
Luis
Job Details: 12/20/2021
Arrived on site. Replaced defective fresh food door skin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB02
Near Lago Vista, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site for a refrigerator that had the ice maker freezing up and not working. I checked temps in the FC and found it at 3?F. Upon further inspection I found the ice box with a frozen sheet of ice on the bottom. I found that the ice chute had frozen over, and was causing the ice maker fill to flow straight into the bin. I also jumped the IM and found it not running. I checked voltage to the IM and found it good. This indicates a faulty IM. I replaced the IM and then tested the IM. It was no longer leaking and was running as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78737
Leonardo
Job Details: 12/20/2021
Arrived on site to test unit for display not working correctly. Found bad control board. Replaced board test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78703
Jacob
Job Details: 12/20/2021
Arrived onsite for the left adjuster being broken. Looked at the unit and saw that it was broken. Went ahead and replaced the adjusters. Tested the rack. The rack was moving as it should. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78731
Robert
Job Details: 12/20/2021
Arrived on call to replace heater. After replacing test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Austin, TX 78741
Kevin
Job Details: 12/20/2021
"Arrived on site and replaced freezer door diagnosis of previous visit, did not have diffuser or replacement bin on hand and will need to return; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78703
Jacob
Job Details: 12/20/2021
Arrived onsite for unit not working and the error code coming on. Looked at the unit and tenant noticed that the pan at the bottom that catches the water had some water in it and said that the water line may need to be tightened properly. Looked at the line and tightened the water supply hose. Dried out the pan for the water at the sensor switch. Put the switch back in and tested the unit and saw no leaks during the entire cycle. Let tenant know that if the supply hose keeps leaking at the neck that the hose may need to be replaced
We serviced a
KITCHENAID FREEZER
Model KRSC5032ESS01
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite for cooling issue and installed the fan scroll and the ui. Unit had been thoroughly defrosted by customer. The unit is now operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Austin, TX 78744
Kevin
Job Details: 12/20/2021
"Arrived on site and inspected refrigerator and found gaskets pull out of channel when door is opened. Door channels are not a tight fit. Added silicon in channel, if this keeps gasket from pulling out repair is complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Temple, TX 76502
Tyler
Job Details: 12/20/2021
Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival installed all 4 needed dispenser parts. Reassembled and tested unit. Found ice dispensing as designed. Call complete
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Austin, TX 78750
David Z
Job Details: 12/20/2021
"Arrived on site to follow up on washer not spinning out larger loads. Customer tried all suggestions given by me and tech line on previous visit. Called tech line again and was advised to replace lower harness and stator by tech line rep. Components feel fine, basket is free spinning. Ordering harness and stator per tech line recommendation.; ordrng 1 W11314680 (Lower Harness) and 1 W11354541 (Stator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Waco, TX 76710
Jonathan M
Job Details: 12/20/2021
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Austin, TX 78726
Justin
Job Details: 12/20/2021
"Arrived on site for a dishwasher that was throwing an F9E1 error code. Upon arrival the customer provided videos of the F9E1 error code being thrown, and stated that it typically occurs during the second half of the cycle. They found that water would be left in the tub, but you could still manually drain it by holding the cancel button. They also found that once (and provided a video) that the vent would turn on and never turn off. Due to this, they have kept the units power cycled off. I put the unit into diagnostics mode and found stored error codes F9E1 for no drain, FAE2 for vent wax motor electrical problem, and F7E1 for wash motor failure. I then ran a diagnostics cycle and found the unit ran through as designed. I gained access to inside of the unit and ohmd out the harness and components. I found the fan and vent motor were both out of range. I also found corrosion on the vent fans connector. This indicates a fan assembly needing replacement. Due to the wash motor error code, and the intermittently failing drain pump, we will need to replace these as well.