Service History 1892 - Appliance Express

Near Austin, TX 78758

Scott

Job Details: 04/01/2018

Near Hutto, TX 78634

Thomas L.

Job Details: 03/31/2018

Arrived on site for no spin or drain condition. Unit would not complete calibration mode. Found belt had slipped off pulleys. Reinstalled, recalibrated. Operations now normal and all connections are dry.

Near Pflugerville, TX 78660

Thomas L.

Job Details: 03/31/2018

Removed and replaced capacity compressor. Water connections were dry.

Near Austin, TX 78730

Luis

Job Details: 03/31/2018

Ice machine-replaced pump assembly and water valve

Near Austin, TX 78730

Luis

Job Details: 03/31/2018

Ice machine

Near The Hills, TX 78738

Luis

Job Details: 03/31/2018

Refrigerator-raised freezer door

Near The Hills, TX 78738

Luis

Job Details: 03/31/2018

Refrigerator-raised freezer door

Near Spicewood, TX 78669

Luis

Job Details: 03/31/2018

Ice machine-replaced recirc pump and drain pump

Near Round Rock, TX 78681

Thomas L.

Job Details: 03/31/2018

Arrived on site as neither icemakers were working. Temps in both ice maker compartment were at 5 degrees. Icemakers both past all diagnostics tests. Water valve worked in diagnostics. Average temps were good in diagnostics. Removed and replaced failed control board. Water connections were dry.

Near Austin, TX 78753

Scott

Job Details: 03/30/2018

Near Austin, TX 78753

Scott

Job Details: 03/30/2018

Arrived on site site for no heat , and poor drying . and toe kick retainers missing . Installed retainers . Ran diagnostics error for door latch . Checked latch all checked good connections all good . Door closing properly . Unit ran diagnostics with no issues . Heater came on . Did explain importance of rinse aid. No water leaks detected at time of service . Job complete .

Near Austin, TX 78753

Scott

Job Details: 03/30/2018

Near Austin, TX 78753

Scott

Job Details: 03/30/2018

Arrived on site for latch issue . Found door handle missing/broken and melted as door splitting in two. Will need new door W10286830, autho will be needed . Bringing back interlocks and switches just Incase .

Near Cedar Park, TX 78613

Paul

Job Details: 03/30/2018

Whirlpool Refrigerator Model GI6FARXXY07. I Arrived onsite for the refrigerator making crazy noises when dispensing water. I found the filter head defective. I replaced the reservoir and filter head assembly. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete. LABOR [RF270]

Near New Braunfels, TX 78130

Daniel A.

Job Details: 03/30/2018

MVWB835DW3 LF error code. Ran diagnostic. Verified water supply on to unit. Instruct customer on filling water level/agitation and cycle selection. Water off to unit. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal operation after service.

Near Georgetown, TX 78626

Jonathan S

Job Details: 03/30/2018

Maytag range model# MER4351AAW. Oven caught fire while baking.

Near Dripping Springs, TX 78620

Connor M.

Job Details: 03/30/2018

WGI925C0BS00 whirlpool oven

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/30/2018

Whirlpool microwave model# WMH31017FB0. Not heating.

Near Austin, TX 78737

Connor M.

Job Details: 03/30/2018

WRF993FIFM00 whirlpool refrigerator Arrived on site to install parts after defrost. Defroste dunit completely and installed control. Performed svc pointer on thermistor and installed evap cover. Unit working proeprly at time of service. No leaks detected.

Near Austin, TX 78748

Daniel A.

Job Details: 03/30/2018

MMV5208WS Microwave not heating. Defective magnetron (10 yr warranty). Verified normal operation after service.

Near Temple, TX 76502

Dona

Job Details: 03/30/2018

Arrived on site for water leaking out of washer, found build up on door front causing for seal not sealing to glass. Removed build up no more dripping. Customer states that water will pour out of dispenser intermittently checked for clogging of delivery tube to tub and found white build up from oxi clean. Dispenser to tub has only one hose that delivers inside of plastic front tub. Plastic delivery had residue build up. Removed build up. Have instructed customer to not use oxi clean in dispenser. Was not able to make unit leak at this time all water connections dry. Ran cycle 6 times to check for unit leaking from dispenser no leaks at all at this time.

Near Kyle, TX 78640

Brandon

Job Details: 03/30/2018

Arrived on site for part hanger, replaced drain pump, unit tested good. Water lines were dry at time of service.

Near Leander, TX 78641

Jerry C.

Job Details: 03/30/2018

WRV986FDEM01 Arrived to inspect noise and cooling issues. I found the unit had frozen previously within the rc evaporator area, but the ice had melted away. There was a large mass under the drip pan and I removed it. The unit was tilted forward and the doors would not close correctly. I leveled the unit and squared the cabinet. I tested the unit and found no signs of further ice and sealed door opening gapping. The ice bin gasket was bunching and I removed the ice maker housing and corrected its position. Operational test good, no leaks observed during service.

Near Kyle, TX 78640

Brandon

Job Details: 03/30/2018

Arrived on site for part hanger for frost build up in freezer section, installed left and right side rails and brackets, as well as condenser fan motor. After repair I noticed the freezer door gasket on left side was still not sealing correctly, I used steamer to form gasket, unit tested good. Instructed customer to keep an eye out for further frost build up.

Near Austin, TX 78748

Daniel A.

Job Details: 03/30/2018

MEDC215EW1 Defective dryer motor start winding. Replaced motor. Replaced dryer door handle. Checked belt/venting. Instruct customer on venting/fire hazard . Normal operation after service

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 03/30/2018

Model WDT750SAHZ0, Arrived on call for not dispensing all the soap and not washing dishes, checked for error codes and got 4-3, which is pump motor is not running which was the only error, checked pump motor harness connection is good, could not get pump motor to fail at time of service, replaced pump motor for shorting intermittenly to were it is not running, checked operation after repair and no water leaks after repair, also instructed customer it is mandatory to run hot water at sink before starting dishwasher and switch from packs to liquid soap due to to much soap and start with 1 table spoon and if sees suds to reduce to tea spoon of liquid, heat cycle did come on in diag and dislenser door is opening as it should, no water leaks after repair, call complete.

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 03/30/2018

Near Burnet, TX 78611

Thomas L.

Job Details: 03/30/2018

Replaced failed door switches and control. Unit operates as designed.

Near Temple, TX 76502

Dona

Job Details: 03/30/2018

Arrived on site for no heat in cycle. Removed bottom panel to check amp draw on cycle for heater and wash motor. Found right hand side of heating element wire not fully connected was not making contact with element when unit would call for heat. Put wire on fully and checked amp draw heater is turning on during cycle. All water connections dry. All other cycles checked good.

Near Austin, TX 78737

Connor M.

Job Details: 03/30/2018

MVWX700XW2 maytag washer Arrived on site to test unit for not washing. Found basket not rotating during spin only washplate rotates. Agitates just fine. Confirmed proper placement of cam assy. Replaced actuator with prescreen from another call. ( 181602 guerrero) unit still doing the same thing. Called techline and was quickly dismissed and told belt was rubbing on pulley housing. Can manually spin agitator when unit is in standby. Diagnosed bad gearcase. Will need control aswell. Unit is overfilling and not saving codes. Pressure hose working fine. Office to schedule directly.

Near Temple, TX 76502

Dona

Job Details: 03/30/2018

Arrived on site for no spin function. Lid is locking, unit will start to spin with loud grinding. Removed wash plate found shaft of gearcase pulled from gearcase with washplate removal. Will need tub seal and gearcase. All water connections dry.

Near Austin, TX 78748

Brandon

Job Details: 03/30/2018

Arrived on site for part hanging of the bearing kit, replaced bearing kit, unit tested good. Vent was clear at time of service.

Near Leander, TX 78641

Jerry C.

Job Details: 03/30/2018

KFIV29PCMS02 Arrived to inspect cooling issues. I found the fc was at 20 degrees and the rc 45. The condenser was only slightly warmer than room temperature. The compressor was very hot and making an odd noise. I removed and replaced the compressor, dye drier and service port and vacuumed the system. Holding vacuum, I charged with the mfg prescribed amount and tested. Operational test good, no leaks observed during service.

Near Lakeway, TX 78734

Cliff

Job Details: 03/30/2018

Whirlpool refrigerator WRF767SDEM01. Arrived on site to diagnose a refrigerator with ice clumping in freezer ice bin. Tested unit and found icemaker not level causing icemaker to leak into dispenser been. Leveled the icemaker properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/30/2018

Kitchen Aid refrigerator model # KSF26C4XYY00. Not making ice.

Near Austin, TX 78744

Connor M.

Job Details: 03/30/2018

KDTE204GPS0 kitchenaid dishwasher Arrived on site to test unit for soap not disolving. Found sump not powering on after fill. Confirmed no voltage from control to sump. Ordering sump in case needed. Control is an expart. Office to schedule directly.

Near Lakeway, TX 78734

Cliff

Job Details: 03/30/2018

Whirlpool refrigerator EC3JHAXRL01. Arrived on site to install previously ordered parts. Replaced filter housing, ice guide, and rails. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Lakeway, TX 78734

Cliff

Job Details: 03/30/2018

Whirlpool refrigerator EC3JHAXRL01

Near Austin, TX 78745

Brandon

Job Details: 03/30/2018

Arrived on site for dishwasher not powering on, found power getting to UIB but not functioning. I replaced UIB unit tested good. Water lines were dry at time of service.

Near Austin, TX 78745

Brandon

Job Details: 03/30/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/30/2018

Arrived on site. Check for no operation issues. Found shut off valve off to unit. Turned on water and ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/30/2018

Arrived on site. Check for no operation issues. Found shut off valve off to unit. Turned on water and ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/30/2018

Arrived on site. Check for no operation issues. Found shut off valve off to unit. Turned on water and ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near Austin, TX 78745

Brandon

Job Details: 03/30/2018

Arrived on site for dishwasher not drying, found customer was not using rinse aid, instructed customer to use rinse aid. Tested heating element, heating element tested good.

Near Waco, TX 76707

Mike G.

Job Details: 03/30/2018

ADB1400AGS1, Arrived on site for unit not draining checked unit and found that the unit is not draining found that the unit drain hose is hooked up to garbage disposal and found that hte knock out plughas not been knocked out removed plug and tested unit and unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Waco, TX 76707

Mike G.

Job Details: 03/30/2018

Near Canyon Lake, TX 78133

Daniel A.

Job Details: 03/30/2018

MDBH945AWW Dishwas not opening properly. Defective door latch/handle Replaced door latch/handle assembly. Checked water inlet and drain hoses. NO leaks detected. Control panel crack cosmetic . Normal operation after service

Near Temple, TX 76501

Dona

Job Details: 03/30/2018

Arrived on site for ice chute and motor turning on by itself allowing ice to drop out of front of the door when ice door pad has not been depressed. Voltage is being sent from ui to pads without depressing pads. Will need UI assy and pads. Jordan assisted with reschedule and parts. All water connections dry

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 03/30/2018

Removed and replaced leaking drain pump. Tested unit. All water connections were dry during service.

Near Austin, TX 78746

Luis

Job Details: 03/30/2018

Refrigerator-replaced faulty icemaker

Near Austin, TX 78741

Brandon

Job Details: 03/30/2018

Arrived on site for oven not cooking properly, found unit was 10 degrees to low, showed customer how to calibrate oven, unit tested good.

Near New Braunfels, TX 78132

Connor M.

Job Details: 03/30/2018

WFW96HEAW whirlpool washer Arrived on site to test unit for leaking from front out loud operation. Found failed valve causing soap to leak out when not in use. Fiund hinge loose and vibrtaing during final spin. Ordering both parts for return. Valve is an expart, office to schedule directly.

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/30/2018

Whirlpool microwave oven combo model# WOC54EC0AS04. Not heating to correct temperatures.

Near Leander, TX 78641

Jerry C.

Job Details: 03/30/2018

WTW8800YC1 Arrived to inspect cover issue. I found the front of the top was not correctly seated. I removed the screws and corrected the issue. Operational test good, no leaks observed during service.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 03/30/2018

Arrived o site for icing at air difusser . Found no icing at this time

Near Temple, TX 76504

Dona

Job Details: 03/30/2018

Arrived on site for water running through icemaker. Found mechanically open valve. Replaced valve verified unit is not leaking all water connections dry. Verified all ops checked good.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/30/2018

Model WRF990SLAM02, Arrived on call for dispenser does not dispense water or ice, found that it does dispense water and ice but half to press the dispenser pad on the side of it in order to make proper press of the dispenser switch , skyped office parts and talked to jordan and will reschedule for 4/4/18, no water leaks at time of call.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/30/2018

Near New Braunfels, TX 78132

Daniel A.

Job Details: 03/30/2018

MZF34X16DW04 Excessive vibrate from freezer when compressor running. Verified normal evaporator fan motor operation. Leveled freezer. Condenser fan motor excessive vibration. Adjusted tubing from compressor to condenser. Verified normal sound/operation after service

Near Harker Heights, TX 76548

Dona

Job Details: 03/29/2018

Arrived on site for broken tracks. Weak weld on tracks replaced tracks and adjusters that broke due to weak weld on tracks. Customer installed water line as it is copper. Checked for leaks all water connections dry. Unit checked good.

Near New Braunfels, TX 78130

Connor M.

Job Details: 03/29/2018

WRT134TFDB00 whirlpool refrigerator Arrived on site to install gasket for damage. While installing gasket found plastic liner on door damaged, and folding over. Also excessive seperation between liner and door. Will need to order new door. Office to schedule directly.

Near Harker Heights, TX 76548

Dona

Job Details: 03/29/2018

Arrived on site for drooping freezer seal. Replaced seal molded to cavity. Did not show any light. Sealing well. Temps check good. All water connections dry.

Near Harker Heights, TX 76548

Dona

Job Details: 03/29/2018

Arrived on site for drooping freezer seal. Replaced seal molded to cavity. Did not show any light. Sealing well. Temps check good. All water connections dry.

Near The Hills, TX 78738

Luis

Job Details: 03/29/2018

Refrigerator-replaced evaporator cover and main control

Near Austin, TX 78704

Joseph C.

Job Details: 03/29/2018

DU915PWPS0 Arrived on site for “leaking from beneath unit” complaint. Inspected unit and found cabinet opening to be too small for door to close into. Edge of control panel hitting side of cabinet. Pulled unit forward and reinstalled with edge of tub flush with cabinet. Tested unit. No leaks detected, at time of service.

Near New Braunfels, TX 78130

Connor M.

Job Details: 03/29/2018

WRT311FZDW00 whirlpool refrigerator Arrived on site to test unit for temps too low and door shelving issue. Found unit no longer freezing food as customer had changing dial to faftory reccomended temp. Found plastic liner in door warped and damaged not allowing shelves to sit correctly and peg holding dairy compartment lid damaged. Will need to replace door. Office to schedule directly.

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 03/29/2018

Model WRX735SDHB00, Arrived on call for ivemaker not making ice, arrived on call for fridge not making ice at all, found that ivemaker is making ive but only made 1/2 a bin of ive in 3 days, temps are good, freezer temp is -1 degrees and fresh food is 36 degrees on product and ice room is getting cold and ice room fan is running, replaced icemaker, customer to allow for 24-48 hours for proper ice production, found no defect on left hand fresh food door were it meets door light switch., ivemaker cycled and filled after installed, no water leaks after repair, call complete.

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 03/29/2018

Near Belton, TX 76513

Dona

Job Details: 03/29/2018

Arrived on site for abnormal noise complaint, pulled unit apart did not find any abnormal noises. Checked pulley, belt, rollers, slides and seals. No abnormal noises checked temps unit checked good.

Near Austin, TX 78751

Joseph C.

Job Details: 03/29/2018

KDTE104ESS3 Arrived on site for “leaking from lower left bottom of door” complaint. Inspected unit and found door out of alignment. Adjusted feet. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer on getting water hot at sink, before starting wash and how to load top rack.

Near Austin, TX 78737

Luis

Job Details: 03/29/2018

Refrigerator-cleared obstruction from drain

Near Cedar Park, TX 78613

Cliff

Job Details: 03/29/2018

Whirlpool washer WTW4816FW2. Arrived on site to diagnose I washing machine that is shaking during spin. Tested unit and found no mechanical failures at this time and all working as manufacturer intended. Advised customer on proper loading procedures and best cycles options to use for best performance. No the repairs are needed at this time and no water leaks were found at time of service.

Near Austin, TX 78741

Connor M.

Job Details: 03/29/2018

WRB322DMBM00 whirlpool refrigerator Arrived on site to install door for damage. Replaced door and nameplate. Unit working properly, no leaks detected.

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/29/2018

Whirlpool dishwasher model# WDT710PAHZ0. Leaking under sink at garbage disposal.

Near Holland, TX 76534

Dona

Job Details: 03/29/2018

Dave file#7721625370, arrived on site for frost section freezing up again. Will need both thermistors and a 3 way valve. Both thermistors are reading that unit is over 60 degrees and that evaporator is completely thawed and unit is frozen over. Both are out of range. Spoke with Melissa, pulled evap motor and evap thermistor to refund customer for parts minus service fee. Discussed above with customer as well. Unit is in off position unplugged after removing thermistor and evap fan motor. All water connections dry.

Near Austin, TX 78723

Joseph C.

Job Details: 03/29/2018

IUD8010DS1 Arrived on site for “no wash” complaint. Inspected unit and found sump/motor inop. Removed and replaced. Tested unit. Unit is performing @s designed. No leaks detected, at time of service. Instructed customer to switch to pods, due to how liquid detergents react with local water.

Near Bertram, TX 78605

Thomas L.

Job Details: 03/29/2018

Near Lago Vista, TX 78645

Jerry C.

Job Details: 03/29/2018

KRFF305EBS00 Arrived to inspect no water and door issue. I found the chassis incorrectly leveled and the mullion would not contact at the top of the cabinet. I adjusted the mullion and corrected cabinet misalignment and tested. The water dispenser had frozen due to temperature variance from the excessive airflow within the chassis and I heated to remove the ice and tested. Operational test good, no leaks observed during service.

Near Georgetown, TX 78626

Cliff

Job Details: 03/29/2018

Whirlpool dishwasher WDT720PADM3. Arrived on site to replace pump, control, and 0WI sensor. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78745

Connor M.

Job Details: 03/29/2018

WDT710PAHW1 whirlpool dishwasher Arrived on site to install pump for damage. Installed pumpmand reinstalled unit. Monitored during wash and drain for several minutes. Unit working properly, no leaks detected.

Near Bertram, TX 78605

Thomas L.

Job Details: 03/29/2018

Arrived on site to install previously diagnosed and ordered part. Removed and replaced the compressor start device. Tested unit and unit tested good and began to cool. No water connections to unit.

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/29/2018

Whirlpool dishwasher model# WDF540PADM2. Leaking water at door.

Near Austin, TX 78702

Luis

Job Details: 03/29/2018

Refrigerator-replaced harness assembly in fresh food

Near Austin, TX 78703

Leonardo

Job Details: 03/29/2018

KitchenAid dishwasher model#KDTE334DSS1. Arrived on site to test unit for not drying dishes. Test units heater and heater test good. No error codes found advised customer to use jet dry to help unit dry better. Job complete

Near Austin, TX 78756

Scott

Job Details: 03/29/2018

Arrived on site for dishwasher not being mounted . Unable to install due to previous damage to wood underneath counter top. Did leave brackets with customer for when they fix cabinet issues . No water leaks detected at time of service . Job complete .

Near Mountain City, TX 78610

Brandon

Job Details: 03/29/2018

Arrived on site for washer not completing cycle, found clog in cold side water valve, removed clog, unit tested good.

Near Mountain City, TX 78610

Brandon

Job Details: 03/29/2018

Arrived on site for washer not completing cycle, found clog in cold side water valve, removed clog, unit tested good.

Near Mountain City, TX 78610

Brandon

Job Details: 03/29/2018

Arrived on site for dishwasher upper rack falling down, found broken right side stop, replaced stop, unit tested good. Water lines were dry at the time of service.

Near Seguin, TX 78155

Daniel A.

Job Details: 03/29/2018

WRT518SZFW00 Leaking water during icemaker fill. Water inlet tube. It inserted into icemaker fill cup properly. Removed excessive ice from fill tube. Reinserted fill tube. Verified normal after service. No leaks detected

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/29/2018

Whirlpool dishwasher model# WDF540PADM2. Not powering on.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/29/2018

Model MVWX655DW1, Per office recieved dispatch on 3/16/18 which unit was in warranty then, call is covered under waranty, Arrived on call for knocking noise from washer, replaced gear case due to shaft droped down and did damage to the cam, replaced cam aswell, filled unit with wwter after repair and found no leaks after repair from washer, and ran spin and adjitation and no noise kcomplaint, call complete.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/29/2018

Near Kyle, TX 78640

Diego G.

Job Details: 03/29/2018

Arrived on site. Replaced ice maker due to broken fill cup. Ran test on ice maker, all functions tested OK. Found no water seeping through water valve. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 03/29/2018

Arrived on site. Replaced ice maker due to broken fill cup. Ran test on ice maker, all functions tested OK. Found no water seeping through water valve. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 03/29/2018

Arrived on site. Replaced ice maker due to broken fill cup. Ran test on ice maker, all functions tested OK. Found no water seeping through water valve. No leaks present. Job complete

Near Austin, TX 78702

Leonardo

Job Details: 03/29/2018

Gas range KitchenAid model#KSGG700ESS0. Arrived on site to test unit for F8E0 error code. Test unit and found bad cooling fan. Replaced cooling fan test unit by heating to 350 and unit test good job complete no leaks present.

Near Temple, TX 76504

Dona

Job Details: 03/29/2018

Arrived on site for lid not locking, found lid lock mechanically broken. Replaced lid lock, verified all operations. All water connections dry.

Near Austin, TX 78738

Connor M.

Job Details: 03/29/2018

WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for door issues. Found friction pads failed. Replaced friction pads amd tested unit. Unit working properly, no leaks detected.

Near Austin, TX 78723

Joseph C.

Job Details: 03/29/2018

WOS51EC0AS03 Arrived on site for “oven gasket issue and bulging floor of oven” complaint. Inspected unit and found gasket coming apart, at the top. Found bulge in oven not to be affecting oven rack placement or oven performance. Removed and replaced gasket. Unit is performing as designed.

Near Temple, TX 76502

Dona

Job Details: 03/29/2018

Arrived on site for no drain condition, found open pump motor. Replaced pump, verified all water connections dry. Ran through cycle to verify fill, agitate, drain, and spin. All ops checked good.