We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite for range gasket issues. Upon arrival spoke to customer and stated unit was stolen from home and could not be serviced. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite for faulty lower spray arm. Upon arrival inspected unit. Found spray arm failed at shaft. Replaced lower spray arm. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78628
Kimo
Job Details: 04/04/2023
"Arrived onsite for a refrigerator the a ui that is not functioning. Upon arrival I inspected all connections at the ui and the control and found the good I checked that the ui was not locked it was not in fact it wasnt lit up but the unit was running (cooling just fine) I replaced the ui and found that ui/ice/water detector functionality return, and the new UI it was lit up. Job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Buda, TX 78610
Kevin
Job Details: 04/04/2023
"Arrived on site and inspected dryer and found it is heating but there is no airflow showing on airflow meter. Took pictures. Removed vent hose from rear of dryer And airflow is now correct. Recommended to homeowner that vent to the exterior be cleaned/cleared by a service. Left vent hose off dryer should not be used until this has been done correctly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 04/04/2023
Arrived on site and replaced previously diagnosed damper cover. Applied silicone to fill gap between FC liner and cabinet. Unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 04/04/2023
Arrived on site and filled area where fill tube enters into ice maker compartment per Techline. Ice maker filled as designed. No leaks detected. Job complete.
We serviced a
KENMORE DRYER
Model 796.9118231
Near Austin, TX 78750
Paul
Job Details: 04/04/2023
Arrived onsite for a dryer not heating again. The customer stated the vent was cleaned on Saturday. I found the resettable high limit tripped again. I reset the thermostat and tested the dryer on high heat with the vent disconnected and found it cycling between 120-170 degrees. I connected the vent and found it cycling between 130-180 degrees and found the house vent clean. I let the unit cycle 10 times and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2023
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not in on. I tested voltage at the wall outlet and got 245V. Removed the back panel and tested the fuse, cutoff, thermostats and element and all are good. I tested voltage at the timer and found the timer not providing voltage to the element to heat. I removed and replaced the timer and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Hutto, TX 78634
Vincent
Job Details: 04/04/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was racks are rusting. Replaced the racks and unit is now all good. No leaks. Where observed during service."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Georgetown, TX 78628
Kimo
Job Details: 04/04/2023
"Arrived onsite for a dryer that would lose power after about 3 or 4 loads. Upon inspection I could not get the unit to fail in such a manner, I checked that the unit was wired properly and the terminals were tightened properly. I checked that the door switch worked properly the my multimeter, and the fuses in thermistors. Were all good. I replace the control as they may be something going on with the programming. I tested the unit several more times and found that the unit is performing with no issues. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Round Rock, TX 78681
Vincent
Job Details: 04/04/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator doors not aligned properly. Found a bad hinge and replaced it. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78759
Wesley
Job Details: 04/04/2023
Arrived onsite and found harness connector shorted. Used harness to repair heater circuit. Unit is now set up to operate properly. All checks good.
We serviced a
MAYTAG WASHER
Model mvwb765Fw3
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite to replace faulty housing. Replaced housing and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite to replace faulty control. Replaced control and tested unit. Light fans and compressor are all functioning. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite to replace faulty motor. Replaced motor and tested. Unit is functioning properly. Job complete
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Austin, TX 78745
Joe Z
Job Details: 04/04/2023
Arrived on site for unit with no power. Upon arrival test parity and found open ground and advised customer. Test unit and found fractured door switch. Need to replace door switch. Replaced door switch WPW10237959. Test unit and unit is operating as designed. Job complete
We serviced a
IKEA MICROWAVE
Model IMBS104GSS01
Near Austin, TX 78704
Joe Z
Job Details: 04/04/2023
Arrived on site for unit with no power. Upon arrival test polarity and is good. Removed unit from cabinet. Removed top panel to inspect control. Found blown fuse. Used mini breaker to test unit and operated correctly. Need to replace fuse. Replaced fuse W11188752. Test unit by heating cup of water. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WFC150M0JB1
Near Kyle, TX 78640
Leonardo
Job Details: 04/04/2023
Arrived on site to test unit for burners not staying hot. Test unit and found normal operation of unit. Explained to customer about new elements with temperature limit coils.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/04/2023
Arrived on site to test unit for unit not draining. Test unit and found garbage disposal still had knock out in. Removed knock out test unit and unit test good job complete unit draining correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 04/04/2023
"Arrived on site to replace previously diagnosed dispenser funnel, installed part, customer tested and verified that the issue was fixed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Andrey
Job Details: 04/04/2023
"Arrived on site to test unit for no cooling RC, tested unit found Evaporator completely frozen over, heater is not activating in diagnostics, replaced defrosted evaporator, replaced control and thermistor, heater is now activating, if issues persist recommend replacing evaporator harness, unit is now running as designed, no leaks detected job complete"
We serviced a
GE VENTHOOD
Model ZV750SY4SS
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2023
"Arrived on site to inspect venthood lights not working. Upon further inspection, I found the customer had replace,ent bulbs for the unit. I found the front and back right lights were not working. I removed the bulbs and found both them bad and after replacing the bulbs, I found the front ceramic socket/base was burnt (photo). The back right light is working properly. ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVS1
Near Harker Heights, TX 76548
David Z
Job Details: 04/04/2023
"Arrived on date to diagnose microwave that is not heating. Tested unit and confirmed no heat is present. The magnetron is buzzing loudly, indicating HV system failure. I also found the control panel tabs are breaking and there is a gap around the control panel now. Unit is 14 years old, plastic is also starting to crack. Requesting autho from ext warranty to replace HV system, ordrng 1 W10286605 (UI)"
We serviced a
JENN-AIR RANGE
Model JGRP548WP00
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/04/2023
Arrived on site to test unit for left and right front burners not staying lite on high. Found billeting about new conversion kit for LP. Also ordering new burner heads and valves. ordrng 2 WPW10320937 (Burner heads)s and 2 WPW10371235 (Valves)s and 1 W10372117 (Lp kit per bulletin)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austin, TX 78752
Joe Z
Job Details: 04/04/2023
Arrived on site for coin box broken. Upon arrival inspected unit and found coin slide is not operating correctly and needs to be replaced. Ordering coin chute. Parts are covered under warranty. Customer approved. Office to reschedule ; ordrng 1 W11126319 (Coin chute)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austin, TX 78752
Joe Z
Job Details: 04/04/2023
"Arrived on site for coin box damaged. Upon arrival, inspected unit and found multiple issues. Found lock at metering case is damaged and need to replace metering box. Also found tub dismounted from gearcase. Need to order metering case, lock, basket, agitator , gearcase, tub ring, spanner nut, and block. Office to reschedule . ordrng 1 WPW10114740 (Lock) and 1 WPW10549814 (Metering case) and 1 W10738339 (Basket) and 1 WP21366 (Spanner nut) and 1 W11084139 (Block) and 1 WPW10461196 (Tub ring) and 1 WPW10131112 (Agitator) and 1 W11159068 (Gearcase)"
We serviced a
KITCHENAID VENTHOOD
Model KWVU205YBA1
Near Austin, TX 78731
Wesley
Job Details: 04/04/2023
Arrived onsite for venthood not operating intermittently. Determined faulty track switches. Ordering switches to repair. Returning Monday to complete. ordrng 2 WPW10240604s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Lakeway, TX 78734
Luis
Job Details: 04/04/2023
"Arrived on site for no cool in fresh food section. Found fresh food evaporator heavily incased in ice,diagnosed unit will need harness assembly that includes fan and thermistor will also need a new drain pan. Returning tech will need to follow service pointer W11092686 Rev. G. Customer will defrost unit gave instructions on defrost and placing towels in fresh food compartment and left side of unit. ordrng 1 W11457241 (Drip pan)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78745
Joe Z
Job Details: 04/04/2023
"Arrived on site for center burner not operating. Upon arrival test unit and found center electrode is not sparking. Did observe all other burners spark when center knob is turned. Center electrode has failed . Need to replace center electrode. ordrng 1 W11208293 (Center electrode)"
We serviced a
KITCHENAID WALL OVEN
Model n/a
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite for lower grill not secured properly. Upon arrival inspected unit. Found grill detached from frame. Inspected and found mounting screws incorrect. Spoke with SR and ordered parts research for grill screws. Office to reschedule ; ordrng 1 Partsresearch (Screws)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78750
Paul
Job Details: 04/04/2023
"Arrived onsite for a leaking dishwasher. The customer stated that water starts dripping on the left side at the bottom of the door through out a cycle. I tested the unit and found water getting past the door gasket and running down the left door jamb then dripping on the floor. I found the upper left corner of the door gasket distorted and bending inward. I replaced the door gasket and both corners were protruding out but when testing the unit still leaked. The door has some wobble like it is high centered at the latch and strike. Need to replace the latch and strike along with the door gasket again all at the same time. Ordering W11412299 door latch, W11545309 strike, and W11483553 gasket. RS for Thu 4/13 per the customers request.; ordrng 1 W11412299 (Door latch) and 1 W11545309 (Strike) and 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78626
Kimo
Job Details: 04/04/2023
Arrived onsite for a wall oven that will not come out of lock mode. Upon inspection I found that the unit would tell you to swipe up to unlock then it would ask unopened to update and when you select update or skip it goes back it swipe up to unlocked over and over again. I power cycled unit and found no change. Will need to replace the console to resolve issues and cx will need to connect unit to Wi-Fi to prevent this issue from occurring again
We serviced a
AMANA OVEN
Model AGR6303MMS0
Near Austin, TX 78702
Wesley
Job Details: 04/04/2023
Arrived onsite for going issue with oven not heating in the oven. Found second short in the wiring harness from initial cause of sheet metal cover pinching the wiring upon delivery. Repaired second short and found ongoing symptom of no oven heat. When bake is selected the control does not send voltage on the red wire to the ignitor tested at the control. Ordering the control to repair. Ordering the harness just in case. ; ordrng 1 W11620526 (Control) and 1 W11465032 (Main harness)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Burnet, TX 78611
Gerry C
Job Details: 04/04/2023
"KUIX535HPS01 Arrived to instal previously diagnosed and ordered parts. I recovered the existing refrigerant, noting 45 psi in a room temperature unit, assuring the likelihood of no evaporator leaks. I removed and replaced the compressor, service port and non-dye drier and vacuumed the system. Holding vacuum for 15 additional minutes, I charged. During charging, the refrigerant tank ran out precisely one ounce short of the MFG prescribed 5.75 oz. The unit will require one uncle of refrigerant for a full charge. Watching the unit attempt production, I actually produced a reasonable slab and easily out performed the prior failed compressor. No leaks observed during service. Returning tech will only need to precisely add one ounce and two hours sealed system service are not required.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Austin, TX 78726
Paul
Job Details: 04/04/2023
"Arrived onsite for a refrigerator with a dented RC door, missing FC shelves, and a damaged pan cover in the RC. I replaced the RC door, the two FC shelves, and the RC pan cover. I installed the door badge and leveled the refrigerator. All is working as designed except for the new pan cover. It is not allowing the drawer to close fully and its putting the drawer in a bind. Need to replace the pan cover again and possibly the crisper drawer and associated parts for the drawer. There were no water leaks present at the time of service. Ordering WPW10508334 COVER ASSY-PAN,RC,CM,SE, WPW10292504 Crisper Pan, 2EA W11164152 Roller, 2EA W11175807 Axle, W11214890 Handle trim, W10282883 Humidity Slide, and WPW10282880 Humidity Slide Housing. Office to RS.; ordrng 1 WPW10508334 (COVER ASSY-PAN,RC,CM,SE) and 1 WPW10292504 (Crisper Pan) and 2 W11164152 (Roller)s and 2 W11175807 (Axle)s and 1 W11214890 (Handle trim) and 1 W10282883 (Humidity Slide) and 1 WPW10282880 (Humidity Slide Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Waco, TX 76710
Tyler
Job Details: 04/04/2023
Arrived on site for refrigerator with broken rails. Upon arrival confirmed issue and found right slider broken and failing. Rescheduled customer for 04/10/23 to complete repairs with new rails ; ordrng 1 WPW10397636 (Slide (left)) and 1 WPW10397635 (Slide (right))
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2023
"Arrived on site to inspect cooktop issues. Upon further inspection, I found a small chip/crack in the cooktop glass at the front left burner. Also found a small line crack just above the chip (photos). As small as the chop,and crack are, I could not see a point of contact as if something had been dropped on the glass. I contacted the office (Claims-SC) and was advised to order the cooktop to replace in warranty. I am ordering the cooktop and CNOTE-2 HOUR JOB and office to schedule return service. ; ordrng 1 W11051484 (Cooktop) and 1 CNOTE (2 HOUR JOB)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Elgin, TX 78621
Matthew
Job Details: 04/04/2023
Arrived onsite for washer not spinning clothes out. Upon arrival inspected unit. Ran diagnostics and found Basket speed faulty and unable to reach target rpm. Ran test and could hear motor turning but basket was not. Inspected underneath unit and found cam dropped due to loose nut. Cam dropped and caused belt to become worn and shredded the motor pulley. Need motor also Replaced cam and belt . Set for the 13th. . ; ordrng 1 W11497303 (Motor) and 1 W11611297 (Belt)
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS3
Near Kingsland, TX 78639
Gerry C
Job Details: 04/04/2023
"KSGG700EBS3 Arrived to instal previously diagnosed and ordered parts. I found the actual source of the gas leak was at the manifold, but it the burner supply and it was the main supply line to the manifold. It had likely been over-tightened during assembly and the crush portion of the tubing was rendered unable to seal as designed. Office to order W10432252 and just in case needed, the manifold assembly again. I left the unit unplugged and the gas supply off. Office to contact the customer to arrange return service for PSP part. No gas leaks of the supply detected during service. ; ordrng 1 W10432252 (Tube, Cooktop Gas Supply) and 1 W10826727 (Manifold)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/04/2023
Arrived on site to test unit for noise when unit running. Found turntable motor making loud noise. Ordering new turntable motor will return ; ordrng 1 W10642989 (Turntable motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near Canyon Lake, TX 78132
Leonardo
Job Details: 04/04/2023
Arrived on site to test unit for damaged door. Found damaged door and new door was had small scratches customer declined new door. Ordering new door and turntable support ; ordrng 1 W11643350 (Door) and 1 W10337248 (Turntable support)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near San Marcos, TX 78666
Andrew
Job Details: 04/04/2023
Arrived on site to test unit for no cool. Found compressor seized. Recommend compressor replacement. Needing 2 hrs on return visit. Unit is r600a and no lock ring kit required. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 WPW10143759 (UV) and 1 W10913906 (Access)
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL18IGX00
Near Austin, TX 78731
Wesley
Job Details: 04/04/2023
Arrived onsite and inspected for failure to produce ice. Verified fill tube is clear. Called techline Robert. Recommending replacement of icemaker only. Ordering icemaker. Sr#7735027970 office to reschedule due to part availability. ; ordrng 1 W11646196 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Belton, TX 76513
David Z
Job Details: 04/04/2023
"Arrived on site to diagnose washer that is not finishing wash cycles. Customer says unit does start and run, but shows an F8E1 / LO error. Tested unit and found cold valves are just dripping in, causing low flow. Ordering cold valve to resolve. ; ordrng 1 W11316256 (Cold Valve)"
We serviced a
SAMSUNG DRYER
Model DVG50R5400W/A3
Near West Lake Hills, TX 78746
Scott
Job Details: 04/04/2023
"Arrived on site to replace gas valve and found wire harness burned up to small burned area around blower housing . Ordering wire harness Highly recommended to have exterior vents cleaned . Left gas off and unit unplugged . Advised not to use dryer as there is a safety hazard . ; ordrng 1 DC93-00825B (Wire harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Maurice R
Job Details: 04/04/2023
"Arrived onsite for oven door glass issue. On inspection found imperfections in the glass. The glass sent was not correct glass for this model, the wrong engineer code was the issue. Ordering new glass. Office to schedule when part arrives. No gas leaks detected during service.; ordrng 1 W11176456 (Front door glass) and 1 W11178521 (WP emblem)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Kyle, TX 78640
Kevin
Job Details: 04/04/2023
"Arrived on site and found incorrect icemaker kit was ordered, will need icemaker that includes new harness connection, will reorder; ordrng 1 W10882923 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canyon Lake, TX 78130
Andrew
Job Details: 04/04/2023
Arrived on site to test unit for not advancing past sense. Found errors f3e1(pressure system fault) and f8e1(no fill/long fill). Found water filling as designed. No obstructions in pressure hose. Ordering control and hose ; ordrng 1 W11170319 (Control) and 1 WP353244 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near New Braunfels, TX 78130
Andrew
Job Details: 04/04/2023
"Arrived on site to test unit for leaking. Found no signs of leak and unable to replicate. Found gearcase has failed. Recommend replacing gearcase, slider, wash plate and suspension. Unable to remove wash plate without causing damage. Sprayed PB Blaster to hopefully better assist with removal on return visit. Office to reschedule. ; ordrng 1 W10752283 (Wash plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Round Rock, TX 78664
Vincent
Job Details: 04/04/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit now working. Entered diagnostics and retrieved error codes 2-1 4-3. Unit will need a new wash pump. Replaced wash motor and tested. Unit is now operating as designed. No leaks where observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Woodway, TX 76712
Tyler
Job Details: 04/04/2023
Arrived on site for refrigerator needing previously diagnosed rc doorname plate. Upon arrival reconfirmed issue and installed parts. Tested unit and found door working as designed call complete
We serviced a
WHIRLPOOL RANGE
Model CWE5800ACE
Near Woodway, TX 76712
Tyler
Job Details: 04/04/2023
Arrived on site for wall oven not heating in upper half. Upon arrival confirmed issue and found stable power as well as both elements in upper oven functional within manufacturing specs. Found high limit also working. Found control failing . Due to units age customers opted out of sending ACU in for rebuild repair. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Woodway, TX 76712
Tyler
Job Details: 04/04/2023
Arrived on site for washer leaking water and moving around during spin. Upon arrival confirm3d complaint but found no errors or water damage around unit. Found cause of failure was standing drain pipe within walls of home had a clog causing water to not only backfill but cyphon out water from unit during wash.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB1
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite to replace faulty panel. Replaced panel and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Austin, TX 78737
Scott
Job Details: 04/04/2023
Arrived on site for dryer tumbling but not heating . Found heater element coil broken . Thermostats and fuse checked normal. Replaced element . Unit is now heating now . Recommended having exterior vent cleaned . Job complete
We serviced a
WHIRLPOOL WASHER
Model Wtw7000dw3
Near Austin, TX 78737
Scott
Job Details: 04/04/2023
"Arrived on site ,replaced UI. Ran calibration and diagnostics wash test . All checked normal. No water leaks detected. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model PBF2255HEW
Near Austin, TX 78737
Luis
Job Details: 04/04/2023
"Arrived on site for no,cool. Powered on unit compressor attempting to power on,installed starter same issue diagnosed a defective compressor customer does not want further repairs.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Georgetown, TX 78628
Lou
Job Details: 04/04/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the valve assembly failure, I removed and replaced the assembly and calibrated the unit. Tested in diagnostics and the unit is operating as designed. Customer provided new water hoses and I installed them for the customer. No water leaks observed during service, job completed."
We serviced a
KENMORE REFRIGERATOR
Model 25344383405
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2023
"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I found no ice in the tray. I tested the ice maker and it harvested and dispensed water into the tray. When I pulled the u;it out to cycle power, I found a half dollar sized rust spot on the back panel (photo) due to insulation. I advised the customer that theres no timeline of when the rust spot will go all the way through the cabinet, but for now, it has not produced a hole in the cabinet that will allow warm air into the freezer section and cause cooling issues. I recommended the customer begin shopping around for a new unit and to monitor the rust spot keeping a close eye on the center of the rust spot. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Florence, TX 76527
Lou
Job Details: 04/04/2023
"Arrived on site to inspect washer not spinning out the water from the clothes. Upon further inspection, the customer advised that they removed water from the lower front portion of the bellow at the drain and their clothing still had more water in them than normal. I placed the unit in diagnostics showing error code F8E3-overflow condition. I cleared the code and continued with testing. The unit operated as designed. I removed the top panel and rear panel and inspected the water level switch/sensor and air trap and the trap was clean and the sensor tube was clear with no holes. I removed the drain pump filter and it had minimal debris but not enough to cause the unit to not drain. Reassembled the unit and retested two more times and the unit continued to operate as designed. I checked the drain at the bottom of the bellow and cleared a small amount of lint debris. I advised the customer that Im not finding anything wrong with the unit and questioned about how much detergent theyre using. I found the customer to be using too much detergent and made recommendations on use and care as well as emergent use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/04/2023
Arrived onsite for refrigerator not dispensing water. On inspection found that without the filters in the refrigerator it would dispense water. Installed new filter head and with filter it still wouldnt dispense water. Replaced filter and it started operating as designed. Sold filter to customer
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Burnet, TX 78611
Gerry C
Job Details: 04/04/2023
"KODE500ESS04 Arrived to inspect loss of power. Upon arrival, I found the UI displaying F9E0. Upon inspection of the power supply, I found the L1 connector had failed internally and was burning through. I advised the customer of my findings and to correct the issue. The customer will contact us after the supply is corrected, if there are further issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSB00
Near Round Rock, TX 78665
Vincent
Job Details: 04/04/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling fine. Retrieved temps and FC -9? RC29? unit was empty. Found the draining system clogged and also found the diffuser broken. Replaced diffuser and defrosted unit with steamer and cleaned out the draining system. Unit is now operating as designed and ask tenant to allow unit 24 hrs to reach temps.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS03
Near Hutto, TX 78634
Vincent
Job Details: 04/04/2023
"Arrived on site for wall oven, inspected unit and work area. Customers complaint was oven not working and displaying error code. Entered diagnostic and found unit with error code F1E1, F3E0. Unit will need the main control and sensor replaced. Customer said they possibly have extended warranty and they will contact their builder first.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near New Braunfels, TX 78130
Andrey
Job Details: 04/04/2023
"Arrived on site to test unit for broken hinge, tested unit found lid is broken, replaced lid ran full diagnostics cycle, all components running as designed, inspected gear case and did not find any issues, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near New Braunfels, TX 78132
Andrey
Job Details: 04/04/2023
"Arrived on site to test unit for issues with lights and IM, tested unit found FC light module not working, tested ice maker found no issues, IM completed diagnostics cycle and is filling with water, replaced light, all components mare now functioning properly . no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78724
Joe Z
Job Details: 04/04/2023
Arrived on site to install previously ordered parts. Replaced control and harness. Test unit by preheating to 350. Observed temperature cycles. and is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model CSP2940HQ1
Near Austin, TX 78752
Joe Z
Job Details: 04/04/2023
"Arrived onsite for Top dryer is not heating. Upon arrival test unit and dryer starts but does not heat. Disassembled unit to inspect heating circuit. All components check good, but only getting 120 to heater. Had to detach top dryer from bottom to access harness and relays. Found harness to relay not secured. Secured connection and test unit.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Maxwell, TX 78656
Andrew
Job Details: 04/04/2023
Arrived on site to test unit for leaking from underneath. Found drain hose was too far into drain pipe. Cut hose back and tested. Found restriction in drain tube causing water to back up and leak. Job complete.
We serviced a
KITCHENAID MICROWAVE
Model KBHS179SSS05
Near Austin, TX 78703
Wesley
Job Details: 04/04/2023
Arrived onsite and determined the microwave broil support failed. Customer provided new support. Installed support short
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Matthew
Job Details: 04/04/2023
Arrived onsite for dishwasher not functioning. Panel not responding. Upon arrival inspected unit. Verified supply voltage and was good. Disassembled to inspect and verify voltage at control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near San Marcos, TX 78666
Andrew
Job Details: 04/04/2023
"Arrived on site to test unit for RC not cooling. Found evap motor receiving proper voltage but not engaging. Replaced motor, unit now working as designed. No leaks detected. Job complete.
We serviced a
GE REFRIGERATOR
Model GSS25GSHRCSS
Near Jarrell, TX 76537
David Z
Job Details: 04/04/2023
"Arrived on site to diagnose refrigerator that was not properly cooling. I examined the freezer compartment and found ice buildup engulfing the evaporator. Disassembled the FC and checked heater circuit wiring and heater. I found the wiring and heater all working, with resistance at normal. Customer mister has replaced the thermistor, heater already. I found that the FC fan was also surging while running and didn't seem to want to stay consistent on speed or activation. Talked with SW about repair recommendations, which should include a replacement of the main control and fan to resolve DC voltage issues. Freezer fan also out.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Andice, TX 78628
Kimo
Job Details: 04/04/2023
"Arrived onsite for a wall oven that has a screen that will not respond to touch. Upon arrival I found this to be true I then power cycled the unit and found that it gained screen functionality back. I put the unit in diagnostics mode and found error code stored F6e0, I checked that all connections were good in between the UI and the main control and they were. I also double checked that the unit was connected to Wi-Fi and it was the Wi-Fi signal would fluctuate, but it should still be good enough for the unit to get its firmware updates overnight. Then I went ahead and performed a few temperature tests and found that the unit is operating as designed in bake at 350? for both upper and lower ovens
We serviced a
JENN-AIR COOKTOP
Model JGD8430ADS
Near Austin, TX 78759
Paul
Job Details: 04/04/2023
"Arrived onsite for a cooktop that is not igniting correctly. I found the burner valve switches defective causing the issue. I replaced the switches and the missing orifice holder gaskets. I tested the cooktop and found it working as designed. There were no gas leaks present at the time of service.
We serviced a
KENMORE REFRIGERATOR
Model 106.5950299
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2023
"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice maker tray empty and the bin empty. I found the fill tube frozen. I tested the ice maker and found it not calling for water. Jumped the ice maker from V-L and found it not dispensing. I removed the ice maker and found the fill tube chute filled with ice I replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed.
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Georgetown, TX 78633
Lou
Job Details: 04/04/2023
"Arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I placed he unit in diagnostics and attempted to test, but the unit would not respond. I checked the main control and found the diagnostics LED not flashing while in diagnostics nor while in normal mode. I Removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service, job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78731
Wesley
Job Details: 04/04/2023
Arrived onsite for unit with cooling issues resulting from torn freezer liner see pic causing fc evap to freeze through. Ice production stopped. The unit power cycles itself every 5 minutes. Freezer at 36f and fridge at 46f at time of service. Tapped over freezer liner gap to potentially slow the air leak. Customer will defrost unit to get by while they seek a non repair solution.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near San Marcos, TX 78666
Andrey
Job Details: 04/04/2023
"Arrived onsite to replace FC and RC lights, replaced lights, noticed that water is dripping from wall water connection, showed customer were the leak is coming from, tightened connection but stated to customer to replace water valve, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Temple, TX 76501
David Z
Job Details: 04/03/2023
Arrived on site to diagnose washer that is not starting any loads. On arrival found unit full of water. Tried to drain and got no response from the drain pump. Examined drain pump and found the L1 wire broken. I was able to repair the wire with a solder seal connector. Tested and verified proper operation. Repair completed.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Temple, TX 76502
David Z
Job Details: 04/03/2023
"Arrived on site to diagnose washer that is not progressing through loads. Unit would fill and rotate once or so and stop. Checked for errors and found F8E1, F5E2, F3E1. I also found the power button on the console was unresponsive. Found 2/3 errors pointed to the pressure system. Replaced UI to resolve unresponsive power button and pressure Switch. Tested unit and confirmed everything worked properly, and unit is washing as normal. Repair completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Hutto, TX 78634
Vincent
Job Details: 04/03/2023
Arrived on site to install new harness and control. Calibrated unit and then ran a diagnostic cycle. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Briarcliff, TX 78669
Luis
Job Details: 04/03/2023
"Arrived on site. Replaced drain extension,led module and icemaker,power cycled unit ran icemaker harvest test passed,ran fill test passed."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS02
Near Round Mountain, TX 78663
Andrew
Job Details: 04/03/2023
Arrived on site to test unit for error f1e5(inverter failure). Verified error code and deleted. Replaced inverter and acu. Error prompted first 2 times when heating(1st 45sec in and 55sec on 2nd). Unable to replicate after that. Contacted Techline was advised to relate magnetron along with inverter and control. Tested after mag replacement and unit working as designed. No signs of wave guide damage. Job complete. SR#7736091725
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/03/2023
Arrived on site to replace inner glass. Cleaned all the glass and replaced glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HWH00
Near Temple, TX 76502
David Z
Job Details: 04/03/2023
Arrived on site to diagnose ice machine overproducing ice. Unit will keep producing till its coming out of the door. Found bin thermistor out of range. Replaced bin thermistor and tested. Verified unit producing. Repair completed.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Belton, TX 76513
David Z
Job Details: 04/03/2023
"Arrived on site to diagnose washer that is making a loud screeching sound. Tested unit and heard horrific noise coming from the bottom end. Splutch didn't seem to be making good connection, and also found the gearcase has been leaking oil. Changed out belt, cam, and gearcase to resolve. Tested and verified all working as designed. Repair completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76541
David Z
Job Details: 04/03/2023
Arrived on site to diagnose dryer that is not heating or turning on. Checked safety devices and found element open and thermal fuse open. Checked element and found a bra wire had melted to the element and shorted it. Replaced thermal fuse and element and retested. Verified unit working as designed. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Austin, TX 78748
Luis
Job Details: 04/03/2023
"Arrived on site for no coo. Found evaporator incased in ice,defrosted evaporator found brown lead wire going into heater harness easily removed from harness clip,reinstalled lead to harness correctly and snug,reconnected harness checked wire lead good connection."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Killeen, TX 76541
Tyler
Job Details: 04/03/2023
"Arrived on site for Asher needing previously diagnosed rotor, stator, and tub. Upon arrival reconfirmed issue and installed parts. Reassembled and tested unit and found no leaks and unit working as designed. Call complete"
We serviced a
GE MICROWAVE
Model JVM3162RJ3SS
Near Georgetown, TX 78628
Maurice R
Job Details: 04/03/2023
Arrived on site to install previously diagnosed parts. On inspection found a dent and scratch on the lower left corner.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78744
Joe Z
Job Details: 04/03/2023
Arrived on site for unit not powering on. Upon arrival and display is out. Found breaker is tripped. Test all cooktop burners and are good. Test broiler and operates correctly. Found when bake preheats breaker is tripped. Inspected bake element and is good. Noticed when relay on control clicks during call for bake only Tripps breaker. Replaced control W11594224 and test unit by preheating oven to 350. Unit now preheats without tripping breaker. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Del Valle, TX 78617
Joe Z
Job Details: 04/03/2023
Arrived on site for failed icemaker. Upon arrival inspected unit and found ice tray fractured and not secured to icemaker. Need to replace ice maker. Replaced ice maker and test unit. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78739
Kevin
Job Details: 04/03/2023
"Arrived on site and inspected dryer and found it is heating properly but airflow on meter is showing restricted. Removed vent hose and Airflow is now correct. Recommend it to homeowner that vent to the exterior be cleaned/cleared before dryers use again, job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/03/2023
"Arrived on site and found saved error code F8E4, found water in overflow tray. Customer says this happened when dishwasher hasnt been used. Found dishwasher drain on garbage disposal is being shared with RO system. RO can fill dishwasher through drain hose when it purges. RO company should have used a saddle drain connection. Rerouted Connector and drain hose to provide as best high drain loop as possible. Verse osmosis company should still return and add a saddle drain. Customer is aware of issue, Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Round Rock, TX 78681
Paul
Job Details: 04/03/2023
Arrived onsite for a dishwasher to replace the drain hoses. I replaced both hoses and tested the machine. All is working as designed. . Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Round Rock, TX 78681
Paul
Job Details: 04/03/2023
Arrived onsite for a washer that vibrates during a cycle. The customer stated the washer is walking all over the place when it spins. I checked stored error codes and found an F0E5 off balance load error. I found I heavy cotton shirt loaded in the machine when I arrived. I found the feet screwed all the way in the chassis. I lowered the feet and leveled the machine. I ran auto diagnostics and the unit completed the cycle and worked as designed. I ran a manual high speed spin and the unit works as designed. The underneath side of the unit is clean. I found the suspension good. I went over loading the machine with the customer and explained to not wash just one item at a time. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Taylor, TX 76574
Vincent
Job Details: 04/03/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was right door gasket was ripped. Replaced door gasket and used heat gun to shape in place. Unit is now sealing as designed. No leaks where observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Hutto, TX 78634
Vincent
Job Details: 04/03/2023
Arrived on site to install parts previously diagnosed. Installed new door gasket and new icemaker and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bastrop, TX 78602
Joe Z
Job Details: 04/03/2023
Arrived on site for not filling with water. Upon arrival ran diagnostics and got F4-E3 wash motor not operating. Found that unit is fill just is not washing. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and unit is operating as designed. No leaks present at this time. Job complete