We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, TX 78640
Jacob
Job Details: 09/28/2021
Arrived onsite for unit making noise during spin cycle. Looked under the unit and saw that the cam kit looked bad. Replaced cam. Tested the unit in drain and spin. Heard a small tapping noise during the fastest spin. Investigated further and found that a dime was in between the spin tub and tub. Removed dime. Tested the unit once again and noise did not come back. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for range drawer not shutting. Upon arrival found drawer would not shut due to frame being bent and warped called techline
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Austin, TX 78732
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near New Braunfels, TX 78132
Andrew
Job Details: 09/28/2021
"Arrived on site to install new cooktop. .; ordrng 1 W11209819 (Cooktop)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Spicewood, TX 78669
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78754
Wesley
Job Details: 09/28/2021
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Braunfels, TX 78130
Noah D
Job Details: 09/28/2021
Arrived on site to inspect unit for a gas smell during use. Upon inspection found no apparent leak around unit or around regulator. Tested unit and it worked normally. Center point couldnt find any leak. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, TX 78634
David S
Job Details: 09/28/2021
Arrived on site for GETTING TO ABOUT 20 DEGREES IN THE FREEZER-FRIDGE SEEMS FINE MAINTAINING AT 40 DEG. We gained access to the evap and found incomplete frost pattern. We then gained access to the back of unit and check equalized pressures and found the at 30psi. We found no uv dye at dryer or compressor. We evacuated system.We then check system for leaks with 120psi of nitrogen and found none. We reinstalled all line and evaporator and still no leaks found. We pulled a vacuum found system pulling full vacuum. We monitored system for ten minutes and found it holding a consistent vacuum. We then recharged system with a measured charge of refrigerant. looked at frost pattern. We Found full frost pattern on evaporator. Unit is now working as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8500DC2
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for dryer making loud sound. Upon arrival found sock in blower removed. Found unit blower motor and rollers damaged along with seal. ; ordrng 1 W11189144 (Seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Manor, TX 78653
Scott
Job Details: 09/28/2021
"Arrived on site for fridge not cooling . Compressor not running . Condenser fan running . Ran compressor test got one loud click . Compressor still not running . Ordering cap ,start relay, harness ,control . . Call to set return ; ordrng 1 W11371382 (Control) and 1 WPW10448874 (Start relay) and 1 W11179313 (Cap) and 1 W11238411 (Harness)"
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JS0
Near Austin, TX 78754
Wesley
Job Details: 09/28/2021
Arrived onsite for oven with bake not working. Found burnt harness at block. Ordering block to repair. Office to reschedule. ; ordrng 1 W11188494 (Main harness)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not spinning and causing issues, upon inspection found no issue with unit, tested all functions of normal operation, latch, fill and spin all worked. Leveled unit. ; ordrng 1 W10919003 (PUMP) and 1 W11307244 (LID LOCK ASSY)"
We serviced a
WHIRLPOOL Dishwasher
Model WDF520PADM9
Near Hutto, TX 78634
David S
Job Details: 09/28/2021
While at the home we found that the dishwasher was not turning on. We checked the junction box and found that the unit was not wired correctly. We rewired unit and tested it. Unit working as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
"Arrived on site for washer making a screeching sound, not filling with hot water and shacking. Inspected unit and work area. Found unit not leveled and able to rock with hand. Performed diagnostics mode and checked fault codes. Found no faults. Performed automatic test cycle and found inlet working as designed. Was able to verify sound in test mode. Gained access to gear case and found major oil leaks from casing. Will need to replace gear case. Will replace belt with gear case due to oil leakage.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
"Arrived on site for washer intermittently not spinning water out. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load detected. Performed automatic test cycle and found operating. Inspected gear case, actuator, cam and motor. Found no signs of abnormal wear and tear. Checked suspension rods and found correct response. Ran automatic test cycle and found completed. Performed manual test mode and tested water valve by activating and deactivating. Performed same method with agitation and spin. Found all components working as designed. Called Whirlpool tech support and spoke with Andrew. Ran calibration cycle. He stated fault is due to unbalanced load with all checks performed. All tested good, no water leaks detected during service. (Sr#7731854069)."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Andice, TX 78628
Cliff
Job Details: 09/28/2021
Arrived on site to diagnose a microwave that isn't heating evenly. Found turntable support missing preventing turntable from rotating. Installed support and all is working properly at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Georgetown, TX 78628
Lou
Job Details: 09/28/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the reservoir drain pump failing, I removed and replaced the pump,and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS01
Near Briarcliff, TX 78669
Luis
Job Details: 09/28/2021
Arrived on site found damaged door skin ordering door skin; ordrng 1 W10800786 (Door skin ss)
We serviced a
GE OVEN
Model ZEK737BW1BB
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2021
"Arrived on site to inspect oven not heating in Bake mode. Upon further inspection, I found the bake element had a burnt spot on the right side. Tested the element and found it open. I removed and replaced the element and retested and the unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Austin, TX 78745
Luis
Job Details: 09/28/2021
Diagnosed harness interfering with fan blade in compressor compartment,adjusted harness and housing tested noise no longer present"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Georgetown, TX 78626
Lou
Job Details: 09/28/2021
"Arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found one of the wheels on the right adjuster had broken off. I removed and replaced the adjuster kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not spinning or cleaning clothes, upon inspection found the wrong actuator on the unit. Replaced actuator and tested. All functions worked. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David Z
Job Details: 09/28/2021
Arrived on site to follow up on sealed system issue with refrigerator. First installed evap motor and compressor. Unit was not running fans during diagnostic mode at all. Retested unit with new evap fan and control and found those working. Unit still had an incomplete frost pattern. Evacuated system. Found pressures were decent. Replaced compressor and dryer and vacuumed unit. Tested and found good vacuum and holding. Charged unit to 4.5oz and verified frost pattern forming. Unit now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78741
Scott
Job Details: 09/28/2021
Arrived on site for valve still leaking after washer is in standby . Replaced valve . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model JJW2830DS01
Near New Braunfels, TX 78130
Andrew
Job Details: 09/28/2021
"Arrived on site to test unit for F2E1(stuck button). Cycled power, and issue still present. Confirmed console is receiving proper voltage(14vdc). Will need to install new console to repair unit.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78748
Jacob
Job Details: 09/28/2021
Arrived onsite for unit leaking. Tested the unit allowed the unit till runs regular cycle and fill with water. Unit did not leak from any area of the unit. Asked customer about washing habit and said they wash everything in normal wash. Let them know that when they wash to be careful with there pleads to and pick the correct settings for the unit when washing and if the loads are too big or not using the correct options when washing could cause some water to come out the top of the wash tub because of how fast the tub spins in different modes. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not washing, upon inspection found the unit was always draining, checked pump and drain hose and found no issues. Replaced control and tested unit. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not draining and causing a leak underneath the unit. Upon inspection found a leak around drain pump and hose. Replaced drain hose and unit still leaked around motor, ordering drain pump, hose and motor. Office to reschedule ; ordrng 1 W11462456 (DRAIN PUMP) and 1 W11036159 (Hose) and 1 W11460946 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, TX 78155
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not allowing selection, upon inspection found the unit always draining, checked drain hose and pump, no issues found. Replaced control and tested. No problems found. Complete Sr# 7731761891"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Round Rock, TX 78665
David S
Job Details: 09/28/2021
Arrived on site for THE UNIT IS TAKING TOO LONG TO WASH AND LEAVE SOAP IN THE CLOTHES and leaving soap residue. Customer inspected us of that. We gained access to the bottom of unit and check the rotor and the slide and found the teeth with some damage. No oil present. We checked the pressures sensor port a the the bottom of the drum and found it clear. We then put unit into diagnostics mode and found a F3e2 inlet water temperature fault. We gained access to the water inlet valve were the thermistor is and tested resistance and for 6.17= 160 degrees and it was about 71 degrees in the room. We Called techline and spoke to rich I received sr# 7731853324 techline recommended replacing the rotor and slide along with water inlet valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Kyle, TX 78640
Jacob
Job Details: 09/28/2021
Arrived onsite for unit not cooling. Looked at the unit and found that in the freezer that there is no even frost pattern. Found some refrigerant leak near the compressor. Ordered parts again. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 W10575980 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Austin, TX 78746
Kevin
Job Details: 09/28/2021
Arrived on site and found customer is experiencing clothing not drying. And disassembled dryer and reset all connections and took pictures of dryer heating properly. Airflow is showing restricted and recommended that a service be contacted to clean vent to the exterior of the home. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
Arrived on site for microwave have flames inside unit when cooking. Inspected unit and work area. Found flames from food buildup. Powered unit off and shown customer how to lower bake element to clean. Removed food buildup and powered unit back on. Tested microwave operation. All tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Killeen, TX 76549
Tyler
Job Details: 09/28/2021
Arrived on site for otr microwave making loud noise when vent fan activated. Upon arrival confirmed complaint. After further inspection found fan blade broken in housing. Replaced fan blade/motor and reassembled and tested unit. Found unit functioning as designed with no odd noises. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Waco, TX 76712
Jonathan M
Job Details: 09/28/2021
"Arrived on site for a dishwasher that has no power. Inspected unit and work area. Checked voltage at the main control and did not find any voltage. Checked voltage going to the fuse and found proper voltage. Found voltage coming from the fuse was nonexistent. Spoke to SW and checked all my loads including the heating element, wash motor, drain pump, fill valve, and vent wax motor. All checked good. Replaced fuse and tested the unit several times. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, TX 76522
Al
Job Details: 09/28/2021
"Arrived back on site with the correct parts for the model number. Removed and replaced the gear case, control, cam, actuator, wash plate and motor. Reassembled and unit tested as designed to customers satisfaction. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Killeen, TX 76549
Al
Job Details: 09/28/2021
Arrived on site and inspected Whirlpool Cabrio washer with UP and loud noise issues. Confirmed the complaint and found the basket and tub were leaning into the unit. I free spun the basket and confirmed the bearing is defective causing the loud rumbling. Ordering the basket with bearing assembly and also the inner tub. Unit will also require the shocks. ; ordrng 1 W10381078 (Shaft assembly Tub and Bearing) and 1 W10549509 (Basket) and 1 W10440786 (SUSPENSION set of 4) and 1 W10820039 (TUB HUB) and 1 WPW10419333 (STATOR) and 1 W10178988 (RPS ASSEMBLY) and 1 280146 (ROTOR)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Copperas Cove, TX 76522
Al
Job Details: 09/28/2021
Arrived back on site to install previously ordered heater and terminal nuts. Tighten them and unit tested as designed. Job complete
We serviced a
ROPER DRYER
Model RED4516FW
Near Killeen, TX 76549
Tali W
Job Details: 09/28/2021
"On site for dryer not heating. Confirmed complaint. Found power cord loose at terminal block and red & black wires switched. Also, found cut off and operating thermostat had no continuity. Installed power cord properly to terminal block and replaced cut off & operating thermostat. Unit now heating and functioning as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Temple, TX 76502
Jonathan M
Job Details: 09/28/2021
"Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. The customer advised that the unit has not been making ice for the last several weeks and they don?t hear the unit cycling. Ran the unit through diagnostics and checked the ice bucket sensor and ice maker harvest. Found the ice bucket sensor working properly. However, found during the harvest test that the motor would not turn. Disassembled icemaker assembly and checked for any loose connections. Found all connections good. Went to replace icemaker and then checked the harness at the bottom of the door. Found two broken wires at the door hinge.I advise the customer that we could potentially try to fix the wire issue but that we could not warranty the repair due to likelihood that the wires would split again. I advised the other option was to order the door.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 09/28/2021
"Arrived on site for Noisy when it drains and spins. Placed in diagnostics and got F3E2. Found pressure hose kinked inside washer cavity. Repositioned pressure hose to ensure the kink was removed. Pressure hose still had slight bend, but will eventually regain normal shape with new location. Ran through auto diagnostics and washer filled agitated and spun then drained. No abnormal noises while auto diagnostics ran and completed. No leaks detected. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Jarrell, TX 76537
Tali W
Job Details: 09/28/2021
"On site for ice machine turning completely off, then turning on when hitting the top of unit. On arrival, found water standing in the bottom of unit. After closing the door, the external drain pump turned on and unit powered on. Found relay on external drain pump getting stuck causing unit to power off. Replaced external drain pump. Unit now stays powered on and is functioning as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, TX 78705
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for element not working , tested unit found front right element not working, replaced element and infinite switch, tested unit, unit now working as designed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Braunfels, TX 78130
Noah D
Job Details: 09/28/2021
"Arrived on site to inspect unit for not drying dishes, upon inspection found the unit did work to specs, customer will need to use rinse aid and use unit to burn off enamel on element. No problems found. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Leander, TX 78641
Kayman
Job Details: 09/28/2021
Arrived onsite to install previously diagnosed parts. I installed the inlet valve and fill line. I tested the unit and it is working as designed at this time. No leaks detected during time of service. Job complete.
We serviced a
LG DRYER
Model DLEX4270W
Near Georgetown, TX 78633
Tyler
Job Details: 09/28/2021
Arrived on site for dryer needing new vent hose connectors installed. Upon arrival cust9mer already had needed parts on hand. I slid the vent hose into place and clamped it down secure.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS5
Near Austin, TX 78738
Brandon
Job Details: 09/28/2021
"Arrived on site for customer complaint of unit melting dishes, found broken float assembly, OWI and control not reading properly, ordering float assembly, OWI, and control. ; ordrng 1 W10285180 (Control) and 1 8193506 (Float assembly) and 1 WPW10077871 (Float)"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02FRSS0
Near Austin, TX 78732
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After replacing parts discovered no mounting brackets making to difficult to close door properly. Will need brackets to complete and authorization. ; ordrng 1 WP8269145 (Brackets)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 09/28/2021
"Arrived on site to test unit for not heating. Found loose connection on TOD fuse. Secured connection and tested unit. Unit tested good, job complete. Found outlet for unit blocking unit from being pushed all the way back. Advised customer to contact builder to correct issue."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Austin, TX 78705
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for not heating properly, tested unit found oven temp set to Celsius and door hinge was out of place causing unit to leak heat, change unit temperature to Fahrenheit, fixed door hinge into place, tested unit to 350, unit working as designed
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
Taylor M
Job Details: 09/28/2021
"I arrived on site to diagnose a wall oven that is causing the panel In front of the unit to come up from the floor due to hot air from the vent during a self clean, I gained access to the unit and put the unit into service diagnostics and found all components are operating properly as designed, the unit needs to be connected to wifi and I informed the customer of this and provided the phone number for the WiFi support team. I called and spoke with safety and spoke with Steve to notate that the problem is that whatever adhesive holding down the panels on the floor is part of the issue due to what the manual relays for heat retention of a maximum of 194? F and that the builder would need to address this issue Sr#7731823322. I informed the customer of this and that they would need to reach out to the builder and provide them with the information gathered today. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Austin, TX 78748
Kevin
Job Details: 09/28/2021
"Arrived on site and replaced Gearcase, actuator, cam kit, shield. After replacement ran a diagnostic cycle to confirm operation, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
Tali W
Job Details: 09/28/2021
"On site for range front right burner not working. Customer stated that the entire unit wasnt powering on. She then flipped the breaker and the unit started functioning again except that one burner. On arrival, found all switches, burners, and dual burners operating as designed. No stored error codes. Unit functioning as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78737
Kevin
Job Details: 09/28/2021
"Arrived on site and inspected washer and found standing water in tub. Attempted to run drain pump in diagnostic cycle and it is getting power but motor is not turning. Disconnected drain pump and did not see any debris blocking impeller. A new drain pump will be needed to correct issue ordrng 1 W10876600 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Taylor M
Job Details: 09/28/2021
"Arrived on site to replace previously diagnose parts, I gained access and replaced the control and console, the unit still was not functioning properly, so I checked power and polarity at the wall, I found it to be good. I gained access to the terminal block and found that the neutral line was burned, I used wire strippers and fixed the neutral line now the unit has power and is functioning properly as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for microwave no display. Upon arrival found unit operating as designed. Heating and display unit bottom light is dead.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cedar Park, TX 78613
Taylor M
Job Details: 09/28/2021
"Arrived on site to replace previously diagnosed stops, upon arrival I gained access to the unit and replaced the stops, the unit is now operating properly as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDJ02CRBS2
Near Belton, TX 76513
Jonathan M
Job Details: 09/28/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the UI panel and ribbon cable and found the unit came on. The unit was stuck in a heavy duty wash cycle but nothing was running and none of the selections on the user interface would do anything. Attempted to power cycle the unit twice to see if I can get the unit to clear and both times they came back to that heavy duty wash cycle and nothing running. No selections could be made on the user interface. Ordering main control, interconnect board, another user interface panel and a Wash motor for repair. Office will need authorization for the repair as well as contact the customer about a return date if authorization is given.; ordrng 1 WP8531873 (INTERCONNECT board) and 1 WPW10084141 (cntrl-elec) and 1 WPW10780877 (pump&motor) and 1 Wp8573046 (overlay)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ0
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for dishwasher not having water. Found unit wiring harness was damaged and valve replaced valve but will still require harness and control jic. ordering harness.; ordrng 1 W11227948 (Wiring harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/28/2021
"Arrived on site to test unit for door seal issue. Found gasket not installed properly. Secured gasket correctly and leveled unit. Unit working as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Andrew
Job Details: 09/28/2021
"Arrived on site to replace previously diagnosed element. Replaced element, tested unit, unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, TX 78705
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for shattered inter glass range door,replaced door assembly, tested unit, unit now working as designed,job complete"
We serviced a
WHIRLPOOL OVEN
Model KEMS309BSS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2021
"Arrived on site to install previous diagnosed part. Gained access to TOD, removed failed TOD and installed new. Inspected unit and found junction box burnt. Removed junction box cover and found L1 wire nut burnt and damaged L2 wire nut. Found unit still getting voltage but wire nut need to be corrected to prevent possible failure. Had to leave sit to get 4 gage wire nuts. Are back on site and retired junction box. Powered unit on and tested for heat, found unit heating. Reinstalled unit and tested operation. Found working as designed. All tested good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Leander, TX 78641
Kayman
Job Details: 09/28/2021
Arrived onsite for freezer not sealing correctly. Upon arrival I found evidence of air infiltration in the interior ceiling and on items in the unit as well as frost on the evaporator cover. I found the top of the door is warped and likely causing the ice/frost build up. I am ordering a door and control box due to the current one being covered in ice. Advised customer on 6-8 week timeframe for door. Office to R/S due to part availability. ; ordrng 1 W10746789 (Door) and 1 W11178521 (Badge) and 1 W11496886 (Control box) and 1 WPW10384183 (Thermistor) and 1 WPW10383615 (Evap thermistor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78745
Jacob
Job Details: 09/28/2021
"Arrived onsite for unit not starting when the start is pushed. Checked for voltage and unit is getting 240v. Upon further inspection, found that the start button was stuck. Was able to unstick the start button and tested the unit a few times and unit was turning on with no issues. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 09/28/2021
Arrived onsite for oven overcooking food. calibrated oven to customers preference. Unit is otherwise operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pflugerville, TX 78660
Wesley
Job Details: 09/28/2021
Arrived onsite and was able to determine that drain pump short had corrupted original control and replacement control. Advised customer that drain pump and control would be needed to repair. All else checks good. ; ordrng 1 W11543997 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78751
Scott
Job Details: 09/28/2021
"Arrived on site , replaced UI encoder control and console UI . Ran diagnostics and calibration. All checked normal. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 09/28/2021
"Arrived onsite to replace previously diagnosed parts. Customer?s complaint on no power to unit was due to breaker being tripped. Flipped breaker and power was restored. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged with nitrogen and could not find a leak. Recovered nitrogen. Pulled vacuum and charged 5.2 oz of refrigerant. Equalized at 55-60psi. Ran unit and recorded 2 psi on low and 140 psi on high. Frost pattern developing. Unit seems to be functioning properly. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78750
Taylor M
Job Details: 09/28/2021
"Arrived on site to diagnose dishwasher with issues with the dispenser and or drain pump, I gained access to the unit and put it into service diagnostics and found fault code f9e2 for draining issues, I gained access to the drain pump and replaced it, the unit is now operating properly as designed with no leaks observed. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Georgetown, TX 78626
Lou
Job Details: 09/28/2021
"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I tested the unit on a normal wash cycle and the unit is getting water. I found the motor not coming on. I pushed on the motor connection and the motor came on. When the unit paused and the motor was to come on again, it failed. I pushed on the motor housing and the motor came on. I tested ohms to the motor and got 530ohms and the motor was very hot. I removed and replaced the motor and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Manchaca, TX 78652
Kevin
Job Details: 09/28/2021
"Arrived on site and found washer has been moved to the outside carport there is no water or electric connections available. Replaced Gearcase, actuator, cam kit recommended by tech line on previous visit, job complete could not test Washer without connections."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Buda, TX 78610
Kevin
Job Details: 09/28/2021
"Arrived on site and found control panel is unresponsive. Accessed control board and found power to it is correct and green light is blinking new control panel and after connecting it display is showing F6E3. Techsheet describes this as UI not communicating, Control Board may still be operating properly.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Buda, TX 78610
Jacob
Job Details: 09/28/2021
"Arrived onsite for unit not getting as hot or getting hot fast enough. Ran the unit through testing and checking temperature. Unit got to 350 but checked internal sensor and it kept reading 318 degrees. Upon further inspection, found that the control and the temperature sensor needs to be replaced. ; ordrng 1 W10833885 (sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY06
Near Austin, TX 78757
David Z
Job Details: 09/28/2021
"Arrived on site to follow up on icemaker that was still not making ice. Customer said it harvested one time and hasnt made ice since. I ran the icemaker and found I can jump it to cycle, but it wont call for water on its Own. Tested valve by jumping and found valve is not filling very quickly. Unit seems to have bad seals on the filter head causing improper flow, even with bypass. Advised we need icemaker and reservoir to resolve. Office to schedule when we can get an icemaker. ; ordrng 1 W10882923 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/28/2021
"Arrived on site to replace parts to fix the ice dispenser, I replaced bracket, and while doing so the ice door broke, ordering ice door. ; ordrng 1 WP2180353 (Ice door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78746
Luis
Job Details: 09/28/2021
"Arrived on site. Ran diagnostics thermistors passed,ran fan test passed,checked door operation and seals good. Tested water and ice dispenser all passed. Customer informed tech of rust on doors informed customer that rust on doors is not covered."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Lakeway, TX 78738
Robert
Job Details: 09/28/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Andice, TX 78628
Lou
Job Details: 09/28/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit display blank and control panel non-responsive. I checked the breaker and found it to be a GFCI breaker and it is tripped. I turned the owner back on to the unit and placed it in diagnostics and checked error codes. Found no error codes and continued with testing the components. Unit is operating as designed. I tested the unit in Bake mode at 350 degrees and the unit continues to operate as designed. I recommended that the customer have the breaker checked and replaced. Recommended that the customer connect the unit to WiFi. Job completed."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near West Lake Hills, TX 78746
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for loud noises coming from range and running hot, tested unit found blowers left and right making rattling noise, need blowers to fix issue, advised customer to remove bottom trim piece from range before next visit, office to reschedule.; ordrng 2 WPW10245511 (Blower)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near West Lake Hills, TX 78746
Leonardo
Job Details: 09/28/2021
"Arrived on site to test unit for unit leaning forward when door open,tested unit found brackets holding unit slipped off, rescued brackets , tested unit, unit working properly, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/28/2021
"Arrived on site for customer complaint of middle burner being to high of a flame, found wrong orifices, I changed orifices, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Tommy
Job Details: 09/28/2021
Arrived onsite for oven not being leveled. Leveled and tested. Job Completed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 09/28/2021
"Arrived on site , replaced control . Ran calibration and diagnostics wash tests. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Elgin, TX 78621
Matthew
Job Details: 09/28/2021
Arrived onsite to replace previously diagnosed parts. Before repair checked for error codes and found none. Ran auto test and no noise was apparent. Replaced actuator and control and calibrated. During calibration noise was apparent. Unit needed gearcase replacement. Also noticed cam was grinding down. Replaced gearcase and cam. Reassembled unit and calibrated. No noise. Ran test and no noise. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, TX 78633
Tyler
Job Details: 09/28/2021
Arrived on site for microwave showing g weird lines when activated on ui. Upon arrival confirmed complaint and found ui display failing. Replaced ui display and reassembled and tested unit. Found display issue no longer present. Ui functioning as designed. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Briarcliff, TX 78669
Brandon
Job Details: 09/28/2021
"Arrived on site for customer complaint of unit trying to light on its own when plugged in, found failed switch harness, I replaced harness, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Buda, TX 78610
Jacob
Job Details: 09/28/2021
Arrived onsite for unit still leaking. Unit was running when arrived and unit was already leaking from the back to the front along the floor. Pulled the unit out and saw that the drain hose was damaged and sprung a small leak. Replaced the drain hose that the customer had on hand. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Austin, TX 78741
Luis
Job Details: 09/28/2021
"Arrived on site for no cool. Removed evaporator cover found uv dye at foam insulation at liner wall to heat exchanger
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Austin, TX 78745
Jacob
Job Details: 09/28/2021
Arrived onsite for unit leaking at times when washing. Looked at the bellow and found that it had a lot of tears on the inside of it. Ordered new bellow. Office to reschedule. ; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Round Rock, TX 78665
David S
Job Details: 09/28/2021
"Arrived on site for fridge no cool. We inspected the unit and work area. We gained access to the evaporator and found only the cap tub was frosted over. We gained access to the compressor and found it on and receiving 120vac. We did an amp draw on the compressor and found it pulling .8 amps. We called techline and spoke to Austin, we advised Austin of our findings and received sr# 7731860684. The office to reschedule when we have an eta on the sealed system parts.; ordrng 1 W10507884 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve) and 1 WP2188823 (Evaporator) and 1 Sealedsystem (Sealed system) and 1 Garagefridge1stam (Garage fridge 1st am)"
We serviced a
GE REFRIGERATOR
Model GSE25HSHKHSS
Near Round Rock, TX 78665
David S
Job Details: 09/28/2021
Arrived onsite to install previously designed part. Installed new evap fan motor and tested unit. Unit is operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Jacob
Job Details: 09/28/2021
Arrived onsite for top and freezer lights not working and unit experiencing a power failure. Looked at the unit and saw that the lights were not working. Replaced the freezer light and it did not fix the issue. Ordered controls to help also remedy the power failure issue. Needs authorization before returning. Office to reschedule ; ordrng 1 W10624574 (cntrl-elec) and 1 W10788814 (cntrl-elec) and 1 W10811365 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78727
Taylor M
Job Details: 09/28/2021
"Arrived on site to replace gearcase and splutch, upon arrival I gained access to the inner tub and attempted to remove the washplate, I found that the plate was seized to the gearcase, I broke off the washplate in an attempt to remove the gearcase, I was able to get to the hub but found that the hub was also seized, the unit will require a full rebuild and two man job, I am ordering authorization, the tub, basket, filter, screw, retainer and cap and screws to the hub, and returning with all parts, will need autho for the basket, tub, filter, screw, retainer, hub, washplate, cap, all screws, splutch, gearcase and belt. Office to reschedule two man if authorization is approved and when parts arrive.; ordrng 1 W11219115 (Tub outer) and 1 W10752719 (Basket assembly) and 1 W11050804 (Cap) and 1 W11385424 (Retainer) and 1 WPW10215093 (Filter) and 1 WP8533928 (Screw) and 4 WP8533953 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Georgetown, TX 78633
Tyler
Job Details: 09/28/2021
Arrived on site for refrigerator needing previously diagnosed door gasket. Upon arrival I installed needed part and formed in to cavit of unit. Found door seal functioning as designed with no damage. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 09/28/2021
Arrived onsite to install previously diagnosed parts. I installed the heater and motor assembly. I verified resistance of the vent wax motor and placed the unit in diagnostics. I found the unit is now running as designed with no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Austin, TX 78741
Luis
Job Details: 09/27/2021
"Arrived on site for loud noise and not dispensing ice. Loud noise from diffuser,tested ice dispenser no ice motor not energized,found broken wires at hinge harness diagnosed unit will need a new freezer door and diffuser ; ordrng 1 W11164593 (Diffuser) and 1 LW10691266 (Freezer door), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78728
Taylor M
Job Details: 09/27/2021
"Arrived on site to diagnose dishwasher making noises during operation, upon arrival the customer informed me that they meant to have the noise complaint only for the dryer and that their dishwasher is only not drying well, I gained access to the unit and put it into service diagnostics, I found no fault codes. I put the unit through a diagnostics cycle and found that the unit is operating properly as designed, I instructed the customer on proper use of the unit. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Austin, TX 78728
Taylor M
Job Details: 09/27/2021
"Arrived on site to diagnose dryer making noises during the cycle, upon arrival I put the unit into a cycle and was able to replicate the noise, I gained access to the top of the unit and found that after removing panels the should is coming from the roller wheels and the pulley assembly possibly, I am ordering the roller repair kit for return service to complete the repair. I scheduled return service; ordrng 1 4392067 (Dryer wheel kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78705
Luis
Job Details: 09/27/2021