"Arrived on site for continued issues of F8-E0 error code. Upon arrival, test unit and get F8-E0 error code. Cleared error code and retest. Error code reappeared. Need to replace blower. Contacted SW for assistance. SW approved replacement of blower with no charge to customer due to previous miss diagnosis of just replacing control only. Replaced blower. Test unit several times and unit is operating as designed. Job complete"

Correct address 5105. Arrived on site for not cooling correctly in fresh food section. Per customer fresh food will stop cooling then start working at time of visit unit cooling correctly ran diagnostics all test passed changed defrost setting to basic

On arrival verified complaint of no ice. Found no error codes and ice maker would fill during harvest found 02 in test 57 but door switchesEs all work. Replaced HV board and found ice maker functions but only in test mode. Will need to return with ice maker. Office to reschedule ; O-emld tckt

Arrived on site to inspect top load washer noise. I found the cam gears stripping causing white dust and noise. I removed and replaced the cam and actuator and tested. The unit now operates as deigned. No leaks observed during service.

Arrived onsite for a range that has no working burners. Upon arrival I I found that all of the burners where burnt out. I replaced them all and was not able to test the unit but to the unit having a 3 prong cord and there was no outlet to use to test.

Arrived on site and found microwave door falling apart. Replaced door. Tested in unit is functioning properly.

"Arrived on site to replace gear case, clutch, and slider diagnosed on previous trip. Replaced damaged gear case, clutch, and slider. Tested unit, unit is running as intended. Job complete."

"Arrived onsite for previously diagnosed parts. Installed the new pump,and control board. Tested the unit in diagnostics cycle and it passed. No water leaks detected during service."

"Arrived on site to install previously diagnose. Departs. Inspected unit and work area. Replaced the plug, harness and control and still had issues with the unit. Turning on. Check voltage at the power plug and found proper voltage. Found proper voltage. Going into the molex in the compressor compartment area check voltage at the control and found 23 V. I called Whirlpool Techline Brandon SR# 7738086975. we run through voltage checks from underneath the cabinet to the door and found dropping a voltage. He advised that based on these checks, the unit would have a pinched or broken wire in the cabinet. He advised that the unit would be set up to review. Call complete."

Arrived onsite for a washer that is leaking/ the tub fell-in due to suspension failure caused by a unbalanced basket. I am ordering the basket and will have the office reschedule with customer. ; ordrng 1 W11172199 (BASKET)

On arrival verified complaint of no water or ice. Found reservoir is still freezing. Identified cause as foam seal at air tower is not sealing correctly allowing cold air to go directly onto the reservoir. Sealed with foil tape and closed up unit. Readjusted temps to 37 and 0 operational test is good job complete. No leaks detected during service.

"WRX988SIBM01 Arrived to complete repair. Using heat, I was able to correct the misalignment of the ice bin door, with the ice bin area in the left RC door. I found after the adjustment, the large gapping in the gasket area of the bin door was corrected. No leaks observed during service."

"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised they placed the oven on Bake at 450 degrees and when they pressed start, the unit never went through preheat and showed the oven ready at 450 degrees. I placed the unit in diagnostics and checked for error codes and found none. I pulled the unit out and gained access to the controls and the components at the back of the unit. I tested the upper and lower oven sensors and when I disconnected both, the cooling fans came on. I found the upper sensor reading 1.105 kohms and the lower reading 1.095 kohms both well within manufacture range. I tested the upper oven on Bake at 350 degrees and tested voltage to the elements and 243V to the Bake, Broil and Convection elements. I tested the lower oven on bake at 350 degrees and tested the bake and broil elements and got 243V to both. While testing, I could not get the unit to duplicate the customers complaint of it not heating properly and showing that preheat was complete. I advised the customer of my testing and duplicated the tests for the customer and advise the unit is operating as designed. I recommended that they continue to use the unit and monitor the heating and if possible get a video of the unit if/when it fails. No repairs made at this time, job completed."

"Arrived on site ,replaced dispenser . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete ."

Arrived onsite for previously diagnosed parts. Installed the lower spray arm and tested the unit. The dishwasher is operating as designed.

"Arrived onsite for dishwasher not washing. On inspection there was an error on the display F7E2. Ran the unit in diagnostics mode and it threw the error after water had filled the unit. Installed a new pump and motor and re ran diagnostics cycle, the error is gone and the unit completed the diagnostics cycle. The unit is operating as designed and no water leaks detected during operation."

"Arrived onsite for unit not cooling. Upon arrival inspected unit. Found compressor locked and start relay overloading. Unit needs 2 hr sealed system repair. Ordering compressor , dryer and access valve. R600 unit. Notified customer. Customer may be reaching out to manufacture for alternate resolution. ; ordrng 1 W11547313 (Compressor) and 1 R600a (R600a) and 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (UV dryer) and 1 W11506635 (Access valve)"

"Arrived on site for a washing machine that is eating up clothes. The customer advised that there is a lot going on with her washer. She advised that the unit makes a screeching sound during spin, wobbles a lot more frequently, and doesnt wash well. Found the agitator loose. Remove the agitator and check the suspension. Found the suspension was good. Why would the basket and found the basket wobbling on the gearcase, indicating a stripped hub. Ordering the cam, belt, and hub for repair. Rescheduled the customer to 1/2.; ordrng 1 W10528947 (Hub) and 1 W11213879 (Belt) and 1 W10721967 (Cam)"

Arrived onsite for unit not cooling in both sections . Upon arrival inspected unit. Found freezer section good but not adequate in fresh food section. Evaporator has good frost pattern and evaporator fan is functioning. Found minimal air flow through damper vent. Ordering damper and control. Scheduled for the 5th. ; ordrng 1 W11380595 (Diffuser) and 1 W11546609 (Control)

"Arrived onsite for washer making noise. On inspection during the diagnostic cycle I heard a noise when the agitator cycle started. The spin cycle had no issue. I installed a new clutch on the unit and ran diagnostics cycle again. I did hear the noise, informed the customer to run a load with clothes. If the noise comes back to record it so we hear what the noise sounds like. No water leaks detected during service."

Arrived onsite for unit not not producing ice. Ran test and found fill tube frozen. Ice maker completed cycle and valve is functioning. Customer now has good pressure at supply. Reset unit. Ordering Control and fill tube heater. Bringing Ice maker. Customer will monitor in the meantime. Set to return on the 5th.; ordrng 1 W11224256 (Control board) and 1 W11087201 (Fill tube heater)

Arrived on site found freezer door not closing correctly adjusted door and hinge tested door operation good.

Arrived on site to install previously ordered parts. Replaced inverter and the same issue continues. Replaced magnetron and test unit. Unit is now operating as designed. Job complete

"Arrived onsite for a refrigerator that is freezing food at the top shelf off the RC. Upon arrival I inspected the unit and found that the seals and gaskets all good, I checked the set temps and found that they were set to 40? in the RC and -5? in the fc. At the moment there were no frozen items and no condensation in the unit. I checked the fc and found the there was some frost/ice on the bottom right side of the door that is keeping it slightly open. I corrected this and found that the door sealed up properly. I st the temp to the recommended temperature in each section. And also checked the defrost cycle to a 8hr cycle. And asked the customer to monitor the unit"

Arrived on site to inspect unit for beeping randomly when not running or being used. Upon arrival found console to be sticking and not responding properly need to order console and return. Office to reschedule. ; ordrng 1 W11598173 (Console)

"Arrived on site. Removed defective compressor and harness,flushed system installed a new compressor,drier and harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site to inspect OTR microwave. The unit will turn on for 2 or 3 seconds then stop. The time is still displayed. The cabinet bulb is blown. After starting the unit multiple times it will run the full cycle but not heat. I found good readings from the capacitor, fuses, and thermostats. I removed and replaced the interlock assembly and found no change. I found 120 vac to the transformer but found no operation. I am ordering the transformer and cabinet bulb to resolve. Office to order parts and schedule service. ; ordrng 1 W11628655 (Transformer) and 1 W10709921 (Cabinet bulb)"

"Appt 3113. Arrived on site for microwave light not working. New bulb already installed. Removed and replaced control board. Light still will not turn on.. will,need socket and possible bulb. Office will call to schedule. Part in research. ; ordrng 1 W11520384 (Lightbulb) and 1 ? (Socket) and 1 Research (Research.)"

On arrival verified complaint of noise near end of cycle. Customer described it as repetitive knocking sound. Spoke to Andrew TL 7738083628 prior to arrival. TL noted what had been done previously but needed more information. Once on site ran error codes and found no error codes in system. Ran automatic test and when unit was braking after spin the shifter started to knock. Unit did spin and shift prior to that in early test no problem as well as shift between spin and agitate. Verified by hand the splutch and gearcase were not jammed up. Replaced shifter and cam. No belt debris and there was no gearcase oil anywhere either. Cap was functioning correctly. Documented with Chris at TL with new findings. Job complete operational test good. No leaks found during service.

Arrived onsite for unit not powering on. Upon arrival inspected unit. Found console/control not responsive. Disassembled and found voltage to control at only 23 vac. Checked voltage at supply box and verified 123vac. Ordering Harness and control. Office to reschedule ; ordrng 1 W11227372 (Main harness)

Arrived on site from microwave. Making a humming noise. Upon arrival inspected unit. Found humming was coming from blower motor assembly. Inspected and found a brief blocking motor from turning freely. Remove debris and tested. Unit is now functioning properly. Job complete.

"Arrived on site to replace damper control. Replaced damaged damper control. Tested unit, unit is running as intended. Job complete."

"Arrived on site. Found both doors sagging on opposite side of hinge,uploaded picture,added washers to hinge pins.added sealer and filler checked door operation good checked door seal good. ; used 2 Wp489467 (Washer) from stock"

"Arrived on site to inspect dishwasher not draining and having a burning smell inside. Upon further inspection, I placed the unit in diagnostics showing error codes F7E1-motor failure, F9E1-drain electrical issue and F10E2-vent electrical issue. I cleared the codes and continued with testing. The unit drain pump came on in the beginning then the valve filled the tub, but the motor failed to come on. I advanced through testing and found the drain pump come on, dispenser opened and the element is heating, but I did not hear the vent come on. The motor was making a humming noise as if it were locked up. I am ordering the sump/motor assembly, vent assembly and main control and CNOTE-LSO PER CUSTOMER REQUEST and will return with prescreened parts. Office to schedule return service. No water leaks observed during service.; ordrng 1 W11416362 (Sump/motor assembly) and 1 W11649995 (Vent) and 1 W11629911 (Main control) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived onsite for a cooktop with damage and one of the burners not working. I replaced the the burner and the cooktop and tested the unit and found the unit operating as designed

Arrived onsite for a wall oven to replace a damaged vent. I replaced the vent. Call complete.

"Arrived on site to inspect unit for leaking from top outer spout. Upon closer inspection found pin hole on rubber attachment of tubing. Replaced damaged tubing, tested unit, unit is running as intended. No leaks present at this time job complete."

"Arrived on site. Found water not fully inserted to valve from previous repair causing water to leak,installed water line fully into valve. Found wire harness has been spliced uploading pictures,replaced harness prev tech ordered ran water dispenser no leaks unit working."

"WDF330PAHS5 Arrived to install previously diagnosed and ordered part. Entering service test mode, I found 4-3 as the only stored error code and I cleared it for repair. I removed and replaced the failed sump assembly and tested. The unit resumed all normal functions and there were no leaks observed after the repair was complete."

"Arrived on site to inspect unit for oven temps being incorrect. Upon closer inspection unit is heating as intended. Informed customer due to regulations units take longer to heat and cycle the heating element on and off causing normal cook times they may be used to to alter. Tested unit, unit is running as intended. Job complete."

"Arrived on site to inspect unit for not dispensing water. Upon closer inspection found valve to be weeping in RC with a sheet of ice under shelves directly below filter housing. Replaced weeping valve and replaced filter head, with no change to unit. Found no water was coming out of wall to unit, customers RO system had been turned off by contractors. After turning RO system on found water pressure to low at 20 PSI. Advised customer to have RO system and water pressure to unit checked out. Job complete."

Arrived onsite and replaced the control. Unit is now operating as designed. All checks good.

"Arrived on site for shaking violently. Upon arrival, Customer pointed out punctured in wall and described how unit shakes and walks. Ran diagnostics and there are no saved error codes. Found basket to be defective. Need to replace basket. Ordering basket. Office to reschedule. ; ordrng 1 W11172199 (Basket)"

"Arrived on site to inspect top mount refrigerator cooling issue. I found the FC at 26 and the RC at 42. I exposed the evaporator and found an inconsistent frost pattern. Possibly due to a restriction. A sealed system technician will be needed to diagnose the issue. I am ordering the compressor, evaporator and dye drier to resolve. Office to order parts and schedule service. No leaks observed during service. ; ordrng 1 W11368877 (Evaporator) and 1 W11370574 (Compressor) and 1 W11506635 (Access valvle) and 1 Wpw10143759 (UV drier)"

Arrived on site for fridge not dispensing. Found water reservoir.frozen . Thawed out tank . Fridge is dispensing water now . Used perma gum to seal up air leaks around scroll cover . No water leaks detected at time of service . Job complete

"Arrived onsite for a vent hood with a dent. The customer stated the hood doesnt have a dent. She stated the issue is the sliding glass and trim is crooked and it hangs down lower on the left side than the right side. I did find the front trim bowed causing part of the issue. I also found the hood not touching the cabinet above it on the right side. I showed this to the customer and explained this could be part of the problem but I would order the parts and if that didnt fix it then she would need to get with the installer. Ordering W10369385 molding back, WPW10369389 sliding glass, parts research/W10369397 molding front; ordrng 1 W10369385 (Molding back) and 1 WPW10369389 (Sliding glass) and 1 Partsresearch (W10369397/molding front)"

I called Whirlpool Techline and spoke to Drew SR# 7738077566. would only be with the icemaker as there is a proper voltage going to the icemaker. Ordering the icemaker and rescheduled the customer to 1/2.; ordrng 1 W11646196 (Ice maker)

"Arrived inside for unit not starting a cycle. Upon arrival inspected unit. Reset computer and ran cycle. Tried 3 normal cycles and unit is functioning. Wash motor, drain pump and cycle selections are functioning. Unit is functioning properly. Job complete"

Arrived on site for dryer not heating. Upon arrival confirmed issue and found thermal cutt off broken again. Found element wasnt grounded but coils were sagging a little. Replaced element and cutoff and found dryer working as designed. Also instructed customer once dvc was done that they would need to notify the owner that the dryer vent in wall of home looks damaged and needs to be repaired to prevent fire hazard. Call complete

"WFG320M0MS0 Arrived to inspect noise complaint. I found the oven burner made a loud noise and there was a slight, detectable odor of unburnt gas. The air shutter on the burner tube had not been correctly set, resulting in a too lean condition. This created the blowtorch sound and also caused the gas to not be able to fully be consumed. I corrected the issue and tested. The unit operated as designed and no gas leaks were detected during service."

"Arrived onsite for noise coming from inside of fresh food compartment. Found damper motor operating louder than normal. Contacted tech line as assembly has been replaced previously. Spoke to Steve, SR#7738074923. Recommend replacing motor as good faith but reminded customer that assembly is motorized and will have some noise. Replaced motor. Unit is functioning properly. Job complete."

Arrived on site for a refrigerator. That is not making ice. Inspected unit and work area. I did confirm the customers complaint and found the icemaker is stuck in the harvesting was not turning. The customer advised the unit worked just fine up until the last few weeks. Check voltage going to the icemaker and found proper voltage. I replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for fridge tripping breaker . Ran all test modes ,didnt trip breaker .ran defrost cycle ,after about 4-5 mins breaker tripped . Ordering defrost element . Call to set return . No water leaks detected at time of service ; ordrng 1 WP2323198 (Heater)"

On arrival verified complaint of dryer not turning on. Found unit was hung up in start up. Power cycled and unit began working. Ran test cycle and unit is operating correctly. Job complete.

"Arrived on site,replaced control . Ran diagnostics,no error codes . Ran preheat no issues found . No gas leaks detected at time of service. Job complete"

Arrived on site for a washing machine that is making a grinding sound. Inspected unit and work area. Ran the unit through a high speed spin and can hear it the issue. The customer was explaining. Checked underneath the washer and found the cam and belt worn. Remove the belt and spun the basket by hand. Found the sound not coming from the actual gear case or basket itself. spun the motor and found the noise coming from the motor due to the windings opening up and causing a rub during the spin portion of the cycle. Ordering the motor for repair and will return with the cam and belt. Rescheduled the customer to 12/26.; ordrng 1 W11026785 (Motor) and 1 W11239857 (Belt)

"Arrived on site to inspect cooktop leaking gas. Upon further inspection, the customer advised the gas company rep told them the front right burner is leaking gas. Using my gas sniffer, I checked the entire unit and the gas lines/connections under the unit and found no signs of a leak. I removed the cooktop from the base and used the sniffer on all lines and connections and found no leaks. Using my liquid leak detector, I checked all connections in the base and the gas line under the unit and found no signs of a leak. Customer advised it was only one time that it occurred and I suspect the knob may have been turned slightly to release the gas, but cant prove that at this time. I checked all line to orifice holder connections and found the center connector was slightly loose and tightened it. I advised the customer that the orifice holder will only release gas if the valve is open. I removed and replaced the front right burner valve manifold and checked connections for leaks and found none. Reassembled the unit and tested and unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect refrigerator not making ice. Upon further inspection, I found the ice bin empty and tested temps in the FC=38 degrees. I tested temps at the ice maker and got 30 degrees. Once I closed the FC door, I found the left side was not sealing properly due to food items getting wedged between the bottom drawer and door. I adjusted the food items and closed the FC door and continued testing temps. The customer pointed out that the lights are delayed when opening the door. I tested the lights and found when I opened the right RC door, the lights failed to come on and the switch was in the open position. After a few seconds, the lights came on. I removed the deli drawer and inspected the deli control and harness and both are good. I closed all doors and waited approximately 30 seconds and then opened the FC door and found the lights not turning on and the FC door switch was in the open position. I pulled the unit out and tested the LED board and got 13.89VDC for the modules. Tested the pantry UI for the module and got 14VDC as well. Tested the RC door switches at the hv control at P2-1 to P1-2 and got 121V. Tested door switches at P3-1 to P2-1 and got same results. I removed and replaced the HV control and retested the unit and it is operating as designed. Also checked FC temps and they had dropped to 14 degrees. Tested the ice maker in test 57 and it is operating as designed. All lights come on and turn off when the doors are opened/closed and the open door light and deli light turn off when the doors are properly closed. No water leaks observed during service, job completed."

Arrived on site for noise dryer . Ordering sp noise kit and sound pads . Call to set return ; ordrng 1 W11401018 (Sound kit) and 6 Dryersoundpadss

Arrived onsite for a range that the light does not work in the oven. Upon arrival I tested for power at the socket and found good voltage I the. Replaced the light bulb and tested the it and found unit operating as designed ; schdld next appmnt for 12/29 FRI !

Arrived on site to test unit for over filling. Found sediment in hot valve preventing it from closing properly. Needing Vals e replacement. Ordering control as a precautionary. Scheduled for 12/23. ; ordrng 1 W11210463 (Valve) and 1 W11603811 (Control)

Arrived on site to replace faulty lid lock. Replaced little later assembly and tested. Unit is functioning properly. Job complete.

Arrived on site for dishwasher leaking. Removed from wall for inspection. No leaks when running diagnostics. No errors. All components pass. Replaced gasket as precaution. Call complete.

Arrived on site to inspect unit for OVER producing ice and not shutting off. Upon closer inspection found thermistor is reading open. Will need to order thermistor and return. Scheduled for 29th of December if earlier time opens office to inform custome; ordrng 1 WPW10511923 (Thermistor)

Arrived onsite and found unit operating with failed connection the pump causing f9 error. Corrected connection. Unit is now operating as designed. All checks good.

Arrived onsite for washer start button not working properly. On inspection the customer did not know that you had to push the start button twice to get the unit working. No water leaks detected during service.

Arrived onsite for a refrigerator with light issues. I found the lights not working in the compartments. I replaced all the LED modules and tested the refrigerator. All lights in both compartments are working as designed. Call complete. Authorization Number J19QBV0APL1.

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the right RC door gasket due to the upper right corner being torn. Using my heat gun, I heated and shaped the gasket before installing. Tested door functions and found it sealing as designed. Made recommendations for use and care. No water leaks observed during service, job completed."

Arrived on site for unit Shutting off within five minutes of starting a cycle. On arrival inspected unit. Found error code for exhaust or Mr. open. Disassembled and inspected and found harness for sensor Disconnected. Secured connector and tested. Unit is functioning properly. Job complete.

"Arrived onsite for not drying clothes and determined cause to be clogged duct, cleaned the duct with a leaf blower. Unit is now operating as designed."

Arrived onsite for damaged handle on dishwasher. Showed up at the address and the customer said that the dishwasher was replaced and she made a call and sent email stating that she did not need the appointment anymore.

"Arrived onsite for a range that is not operating normally. Upon arrival I tested the unit and found that it showed a board failure code. I replaced the control and tested the oven and found the oven operating as designed, I tested the left side burners and found that they did not work I checked them and found that they where burnt out I am ordering the burners and return on 12/29/23; ordrng 1 W11517959 (ELMNT-SURF) and 1 W11171119 (ELMNT-SURF)"

On arrival verified complaint of damaged vent. Vent is physically broken. Replaced and everything looks good. Job complete.

Arrived onsite to replace faulty console. Found console incorrect. Did install so customer could have functional unit but will need to re order. Ordering stainless panel for single oven. Office to reschedule ; ordrng 1 W11600370 (Stainless console)

Arrived onsite for a refrigerator not cooling again properly in the RC. I ran test and found the RC thermistors open and the fan not running. I gained access to the evaporator and found the fan harness not plugged in and the evaporator thermistor not moved to the correct location. I plugged the harness in and mounted the thermistor correctly. I tested the thermistors and fan. All are working as designed. I explained to the customer that their UI looked in good condition but it controls the defrost cycle on this unit and there is a possibility there could be an issue with it if this doesnt correct the problem. Call complete.

"Arrived on site for dishwasher not completing cycle. Found errors f4e3, f7e1. Confirmed motor is not turning. Reset codes. Removed and replaced motor assembly. Verified operation. Call complete. No leaks."

"Arrived on site for refrigerator leaking, inspected and found gaskets sealing. Found water coming off of center mullion. Replaced mullion. Verified operation. Call complete."

Arrived on site for unit not powering on. Upon arrival the display and lights are not turning on. Test polarity and is good. Test fuse and is good. Found burn marks on filter board. Need to replace filter board to be able to test unit. Ordering filter board. Office to reschedule.; ordrng 1 WPW10531156 (Filter board)

"Arrived on site for dishwasher not working, found error f6e1 , f6e4, f8e2. Cleared codes. Ran diagnostics and found no water entering unit. Confirmed water is good at faucet. Inspected unit and confirmed floats switch was being held open by debris. Removed and verified float switch is working. Completed diagnostics and confirmed all components are operational call complete. 162.36 Auth code: F44XUC"

"Arrived on site for a washing machine that is going off-balance and is making noises. Inspected unit and work area. The customer advised that there is a loud screeching sound when the unit goes to spin but that her clothes are going off balance consistently and that it is causing her machine to walk. Did verified proper installation on the washer and found a service pointer (W11684122) they match the model number for issues with the basket. Did verify that the customers model and serial numbers matched the range for the service pointer indicating the basket had not been fully punched through to allow water out of the basket during the spin cycle. The unit will need a new basket, Kim, and belt for repair. Ordering the basket, but the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11172199 (Basket)"

"Arrived on site to replace rollers, belt and idler diagnosed on previous trip. Replaced belt, rollers and idler as well as secured a few connections that couldve been causing rattling. Tested unit, unit is running as intended. Job complete."

"KRFC704FSS02 Arrived to install previously diagnosed and ordered parts. I removed the compressor and reinstalled it, with the non-dye drier and service port. The unit held at 410 microns for an additional 15 minutes after vacuum and I charged with the MFG prescribed refrigerant charge. The unit started cooling as designed. No leaks observed during service."

"Arrived on site. Job dispatched as out of warranty informed customer,customer claimed unit is still under extended warranty customer will contact extended warranty to have a correctly dispatched"

"Arrived on site for unit shakes at beginning of cycle,but then evens out. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly. Found houses hitting the back of unit. Moved unit a couple of inches from wall. Unit is operating as designed. No leaks pre at this time. Job complete"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the main harness and cleaned the unit and tested. Unit is operating as designed. Customer pointed out some scratches on the cooktop and I recommended they contact the manufacturer to discuss replacement as they are out of their 30 day cosmetic warranty. No gas leaks detected during service, job completed."

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit with water in the bottom of the tub. I pressed the cancel button to start the drain pump and I could hear the pump motor but there was no water being drained out of the unit. I checked the disposal for the knockout and found it had been removed. I found the drain hose at the disposal was badly kinked (photo) and the hose was ziptied at the top of the cabinets under the sink. I removed the ziptie and adjusted the drain hose to loosen the kink and retested the unit drain pump and it is draining as designed. I placed the unit in diagnostics showing no error codes and tested and unit operated as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the door glass, side panels, knobs and handle. The manifold panel was sent but with the incorrect part. I am reordering the manifold panel to resolve. Office to order parts and schedule service. ; ordrng 1 W11165142 (Manifold panel)"

"WDF331PAMS0 Arrived to inspect noise when starting. The customer described it as a loud, low frequency rumble, when the unit was first started. All functions were present and thee were no error codes. I found the drain tube assembly had been mis-routed and was barely resting upon the motor. When the unit would initially engage and drain, the tube would contact the pump and cause the issue. I was able to correct the routing and secure the drain line, correcting the issue. There were signs of leaking and inspecting the vent, I found it required correction of the gasket and additional sealing, correcting the issue as observed with the outer panel off and a full service test mode. I discussed and advised about detergent type and amount and the unit operated as designed. No leaks observed during service."

Arrived on site for not heating. Upon arrival ran vent test and test failed. Found vent hose and wall completely clogged with lint. Removed rear panel to inspect heating circuit components. Found cut off is OL. Need to replace cut off. Replaced cut off and test unit. Unit is now operating as designed . Advised customer that ventilation needs to be cleaned and recommended replacing vent hose. Job complete

On arrival verified complaint of unit not filling enough. Customer states only fills about 8 inches. Advised customer that is correct for normal cycle. Ran check for error codes there were none. Checked water flow for both valves and unit is working correctly. Unit is working s designed. Job complete no leaks detected during service.

Arrived on site to inspect gas range oven not heating properly. I tested and found the ignitor glowing but no gas coming out. I tested amp draw at the ignitor and found it below 3 amps. I removed and replaced the ignitor and tested. The unit now operates as designed. No gas leaks detected during service.

"Arrived on site. Replaced divider,motor,spacer and impeller tested ice dispenser unit working as designed."

"Arrived onsite for previously diagnosed parts. Installed the gearcase,clutch and slider. There was evidence of oil on the rotor and the sides of the unit. The slider had oil on it to. Calibrated the new parts and ran diagnostics cycle. The unit is operating as designed and no water leaks detected during service."

Arrived on site to install previously ordered part. Replaced module.. Special Project S191AQ. Unit is operating as designed. Job complete

"Arrived on site. Checked pressures found pressures off replaced a defective filter drier,vacuumed system down unit kept vacuum recharged system to exact specs powered unit on checked low side pressure good."

Arrived on site. Replaced damper assembly ran diagnostics noise no longer present ran icemaker test no errors ice bin full.

Arrived onsite to install previously ordered part. Upon arrival I installed that new burner head and tested the unit and found unit operating as designed.

"Arrived on site for dishwasher needing previously diagnosed hose and pump. Upon arrival installed both parts and tested unit, found no leaks and dishwasher could drain water as designed. Call complete"

Arrived onsite and found unit operating with uneven leveling causing unit to not run smoothly. Leveled the unit All checks good. Advised customer on repair.

Arrived on site to replace damaged door. Upon arrival inspected unit. Found upper door section dented. Replace door and molded seal to fit. Job complete