Local Reviews
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Andy B.
OVEN KITCHENAID KODE500ESS03 "Arrived on site for oven with F9-E0 error code (Unit not wired correctly) First step is reset unit, reset unit and all operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time."
Steve C.
DRYER WHIRLPOOL WED4815EW1 Five on site for the units is not drying properly. Tested the unit and found the heating element will glow. Check the vent to the outside and found the airflow is weak. Found a lint buildup blocking the airflow in the vent hose. Removed all the lint buildup and tested the unit. Unit works properly and the vent is clean.
Brandon C.
DISHWASHER WHIRLPOOL WDT780SAEM0 "Arrived on site for customer complaint of unit not heating, found faulty control not sending power to heating element, replaced control unit tested good."
Luis M.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for moisture on upper portion of freezer gasket. Found moisture on divider between freezer and fresh food called tech support,per tech support powered off condenser fan motor,left and right side of divider heating up gave temp readings of divider locations,per tech support added adhesive to complete liner. Che led door gaskets good all gaskets sealing correctly.
Leonardo C.
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace panel. Replaced panel and found broken door trim vent. Will order new trim WPW10310922. Office to reschedule ; ordrng 1 WPW10310922 (TRIM VENT )
Brandon C.
RANGE WHIRLPOOL WGG755S0BS01 "Arrived on site for to replace burner valve and broil ignitor, after replacing, unit tested good.
Clif L.
REFRIGERATOR KITCHENAID KSRB25FHBT03 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found damage water valve assembly do too little to no water pressure from wall. Replaced water valve but plumber will need to correct flow issue to fully complete repair.
Robert J.
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.
Paul R.
WASHER MAYTAG MVWB765FW2 "Arrived onsite to replace the previous diagnosed parts. I checked stored error codes and found an F2E1, F7E9, & F0E3. I did a control panel test and all the selections are responding as designed. I ran test 51 and the unit worked as designed and all test passed. The unit sounded normal. I ran the unit with a load of towels to put the unit under a load. The unit would make a click when trying to stop and change directions in agitate. I checked the agitator and the gears were partially stripped. I changed the agitator out and the gear case. I ran service step 52 and 51. All test passed and the unit worked as designed. Call complete."
Luis M.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for cooling and ice production working then not working. No ice build up on fresh food evaporator,unit working correctly at time of visit,found deli ui unresponsive. Removed deli control found wire harness and control corroded. Ordering new control and deli door. ; ordrng 1 W10815671 (DELI DOOR) and 1 WPW10769076 (DELI CONTROL)"
James C.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found fault for long drain and over suds. Ran auto test and found unit with water still standing in bottom of tub under basket. Inspected drain line and pump. I found drain line kinked at back of unit causing draining issue. Corrected drain line and tested operation. Unit now draining properly and all functions test good. Job complete
Leonardo C.
MICROWAVE AMANA AMV2307PFS0 "Arrived on site to test unit for light bulb stuck on socket. Found glass from bulb had broken off, removed socket and installed new light bulb from customer and unit test good job complete."
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived to inspect water dispenser still not dispensing water correctly.Confirmed the complaint and removed and replaced the reservoir.Reassembled the unit and unit began dispensing water stronger than before.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.CUSTOMER SATISFIED JOB COMPLETE.
Kevin B.
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site and found the dishwasher latch has popped back into recessed Cabinet. After resetting in place door will now close properly. No water leaks from connections at time of service, job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site and inspected refrigerator and found a very slow drip water dispenser, took one picture. Replaced waterline and ice door housing and drip appears to have stopped. No water leaks from connections at time of service, job complete"
Wesley P.
WASHER LG WM4370HKA.ABSEEUS Arrived on site and found unit operating with leak. From door seal. Corrected and demonstrated maintenance procedures to customer. Tested unit and found no leak after adjustment repair.
Clif L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Found front, left hand roller assembly broken. Roller assembly for upper rack will need to be replaced to complete repairs. .; ordrng 1 W10902242 (wheel-tub)"
Joel G.
WASHER LG WM3001HRA Arrived on site to diagnose washer making banging noise when filling. Noise is from higher than normal water pressure causing fill hose to bang on the rear of washer. This doesn’t affect function of washer. A plumber can decrease water pressure to prevent this issue but I pulled washer away from wall to prevent this also. Drain is secure and verified no water leaks at time of svc call.
Joel G.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site to diagnose fridge not making ice. Verified proper temps in all compartments. Verified 120 vac at ice maker, bypassed t-h and ice maker didn’t move indicating a faulty ice maker. Customer to give unit at least 4-5 hours before it makes first harvest and will need to throw it out. Bin should be full in about 48 hours. Verified no water leaks at time of svc call."
Thomas L.
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for control panel if use failing. The fuse is failing because the blower has failed causing overheating. Replaced blower and all operations are now.
Robert J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace door adapters and shaft. After replacement test operation. No leaks detected at time of service.
Brandon C.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not powering on, found proper voltage getting to control and control was not responding, I replaced control, unit tested good."
Brandon C.
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site for customer complaint of unit not advancing through the cycle, found faulty capacitor, after replacing capacitor, unit tested good."
Wesley P.
DRYER LG DLEX3700W.ABWEEUS Arrived onnsite and found unit operating as designed. Advised that condensation would be due to extreme long piping and use of hi efficiency setting. All else checks good. I repair needed.
Brandon C.
WASHER MAYTAG MVWC565FW0 "Arrived on site to replace gearcase, hub, and drive pulley, after replacing, unit was leaking from main tub seal due to bad seal between gearcase and outer tub ordering gearcase and outer tub. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10006481 (gearcase) and 1 W10512161 (tub asm) and 1 W10821990 (agitator)"
Ron J.
DRYER WHIRLPOOL WED4850HW0 "Arrived onsite to install previously ordered parts, installed cord and dryer terminal block kit. Dryer is running and heating with no issues"
Al R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived to inspect side by side refrigerator not making ice.Immediately called Whirlpool Tech line and spoke Dustin at Techline . After going through diagnostics test mode, Dustin took me through the test that determines if the ice bucket is full or not.Unit filled, ice maker had power.The unit kept displaying the ice maker bucket was full.Dustin advised me to order UI for the issue.Ordering W11214887 CONTROL/UI.; ordrng 1 CNOTE (CUSTOMER REQUESTS AR ONLY) and 1 W11214887 (CONTROL- UI)"
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect French door refrigerator not dispensing ice or water.Confirmed the complaint and noticed the left door where the door switch makes contact with the cabinet, had an indentation in it.Held the switch and bot water and ice dispensed.Used a SPACER (WP2177331) from truck stock to correct the issue.Unit now dispenses both water and ice as designed.All water lines were dry at the time of service.JOB COMPLETE"
Kevin B.
RANGE JENN-AIR JGCP548WP02 "Arrived on site and replaced console diagnosed on previous visit nameplate was not ordered and will need to be included. Finished before second technician arrived, and was not needed. Will need to return with a name plate; ordrng 1 WPW10159578 (nameplate)"
Paul R.
WASHER LG WM3360HVCA Arrived onsite for the washer with an OE error code. I found the drain pump defective and not pumping water. The pump will need to be replaced I r placed the pump and tested the machine. The washer is working as designed. There were no water leaks present at the time of service. Call complete.
Brandon C.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for customer complaint of left side door not closing properly, found door with mullion was not catching at top of cabinet, ordering hinge and cam.; ordrng 1 W10505294 (cam-door) and 1 W11122872 (hinge-door)"
Andy B.
REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found clans fans running. Inspected evaporator and found no frost pattern. Checked amp draw and found it to be at 0.53 Did as instructed. Ordering SS. Office to schedule. 3 hour job. Double SS labor authorization is needed.; ordrng 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (NEEDS DOUBLE SS LABOR AUTHO) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10508992 (HEAT EXCHANGER ) and 1 W10841139 (COMPRESSOR ) and 1 WP2306094 (EVAPORATOR ) and 1 WP2316878 (PAN HEATER) and 1 WPW10143759 (UV DRIER )
Jonathan S.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for oven going blank and customer will reset breaker and unit will work as designed. Performed diagnostics mode and tested error codes, no codes found. Tested components and found all operating. Called tech support and spoke with Austin. He stated that will need to identify failure and customer will need to call when failure occurs and not to reset unit. Recommend to have electrician replace remaining wire nuts to proper size. Unit tested good at time of service. (SR#7725233578)"
Steve C.
DISHWASHER WHIRLPOOL WDF520PADM7
Ron J.
WASHER WHIRLPOOL WFW560CHW0 "Installed replaced inner drain hose, could test washer was pulled out and disconnected from water"
Wesley P.
REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site and padded left spring to remove squeak. No gasket issues. Advised customer on findings
Thomas L.
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for icemaker that would not stop making ice. Removed existing bale arm . Replaced with new bale arm. All water connections are dry.
Leonardo C.
MICROWAVE KITCHENAID KOCE500ESS04 Arrived on site to replace outer glass. Replaced glass test unit and unit test good job complete.
Tyler B.
DISHWASHER WHIRLPOOL WDF550SAFS "Arrived onsite for door replacement due to door touching bottom of cover. Found the unit had 2 bottom covers installed. They were causing the door to scrape bottom, removed one cover and tested good, door panel was not need and was also damaged . No leaks on site no parts needed"
Tyler B.
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for unit door switch tab broken off dryer se too .will need to complete ; ordrng 1 CNOTE (OFFICE RS) and 1 WP3406108 (switch-dor)"
Tyler B.
WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for u it missing strike and door switch tab broken on dryer, unit will need switch and strike to complete repair ; ordrng 1 279570 (catch door dryer) and 1 WP3406108 (switch-dor)"
Al R.
REFRIGERATOR AMANA SZD25NW "Arrived to inspect ice maker not making ice.Opened the freezer door and noticed the fil tube to the ice maker was hanging over the fill chute. The water was spraying into the freezer causing a major ice buildup inside the freezer.I steamed out the tube, readjusted it and steamed all of the ice from inside the freezer.Reassembled and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Kevin B.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found light socket is not working, replaced bulb and socket end it is now operating properly. Job complete"
Jonathan S.
REFRIGERATOR KENMORE WA70100789 "Arrived on site for refrigerator leaking air. Customer stated that she thought it was from gasket and realized that something had fallen and door was not closing all the way. Did found gasket torn on left side but still sealing. Will need to remove inner door to replace gasket.
Brandon C.
REFRIGERATOR WHIRLPOOL WSZ57L18DM03 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor, evaporator, drier, and access valves. ; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10574283 (evaporator) and 1 W11189854 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
Leonardo C.
RANGE WHIRLPOOL WFE540H0AS0 "Arrived on site to test unit for control board not responding. Test unit for new issue and found bad control board, replaced control board and all functions working. Bake and broiler coming on job complete."
Andy B.
WASHER LG WM2501HVA Arrived on site for washer with bellow issues and does not spin properly. Tested and inspected unit and found failed bellow as well as spin basket out of round.. No water leaks present at time of service. No repairs are to be done at this time.
James C.
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and tested operation. I found that the blower fan operates properly on all 4 speed settings. Customer concerned with whining noise on hi speed. Instructed customer that the noise is normal and the unit is operating properly. Job complete
Arthur B.
UNKNOWN UNKNOWN FORD
Joel G.
RANGE KITCHENAID KCGS556ESS02 Arrived on site to diagnose cooktop burner unable to change flame. Unit is on propane and informed customer that the flames are normal under propane. Verified no leaks at time of svc call.
Brandon C.
DISHWASHER GE GSD3360K55SS "Arrived on site to replace valve ordered by previous tech, I could not test unit because unit was not hooked up to power or water."
Luis M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for no cool. Compressor and fans running no frost on evaporator diagnosed unit will need sealed system repair. Ordering compressor and evaporator. Will need 2HRS ; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10317013 (EVAPORATOR )
James C.
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site and installed new control, door, interlocks and switches. I found after removing the protective cover from door that the bottom hinge corner is dented. Left door installed so that unit is useable for the customer. Part will need to be inspected prior to setting up service; ordrng 1 CNOTE (INSPECT DOOR) and 1 W11188093 (DOOR SS)"
Clif L.
DRYER ELECTROLUX EIMED55IMB0 Arrived on site to diagnose a dryer that is taking too long to dry. Tested all parts and components and found no mechanical failures with dryer at this time. Advised homeowner as part they ordered was not sent from OEM parts distributor it may have a software change causing a difference in performance on automatic cycles. No repairs to be done at this time.
Chase S.
WASHER WHIRLPOOL WFW6620HC0 Arrived on site. Unstacked units and replaced dispenser. Tested washer thoroughly and checked for leaks. No leaks present. Reassembled and remounted dryer on top and installed. Tested both units again and ensured no water leaks from hoses on the back or washer. All checks good. Job complete
Arthur B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived for customer complaint of top mount refrigerator not closing properly on RC side. When arrived, found no air gaps or condensation build up. Door however open easily. Advised customer is normal when fan is running. Found good suction. All is normal at this time. All water connections were dry at time of service."
Thomas L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit that will not start. Found that the unit had a failed control and the wiring harness was broken at the motor connection. Replaced harness and control. All operations are normal. All water connections are dry.
Kevin B.
DRYER MAYTAG MED6000XW2 "Arrived on site and inspected dryer and found error code for no communication between user interface and control board, both would need to be replaced to correct issue control board and user interface
Jonathan S.
WASHER WHIRLPOOL WTW8000DW2 "Arrived on site for washer making intermittent noises. Customer stated usually made noise at beginning of wash cycles. Performed diagnostics mode and checked fault codes, no fault codes. Ran test mode and attempted to recreate noise. Inspected previous work done to unit, all checked good. Removed wash plate and found minor abnormal wear on threads. Removed wash plate and installed new. Tested operation, all tested good, no water leaks present."
Wesley P.
REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived on site and removed leak by removing filter and strategically sealing ports. Cutoff not accessible.
Joel G.
WINE COOLER WHIRLPOOL KUWS24RSBS24 Arrived on site to diagnose wine cooler not cooling. Room temp. Compressor not running at all or fans. Two thermostats control each section. Defrost timer and thermostats need replaced hey are shorted. Office to get AUTHO and R/S w/ customer accordingly.; ordrng 1 W10163278AUTHO (thermostat) and 1 WP4344859AUTHO (thermostat) and 1 WPW10239390AUTHO (timer-def)
Scott M.
WASHER LG WM3670HWA Arrived on site for heavy vibration of washer . Found during test stator & Motor were not smooth in spin . Couldn’t find anything wrong with basket . Couldn’t duplicate leaking . Ordering bellow and shocks only if needed . Call to set return visit .; ordrng 1 4738ER1002A (BELLOW DRAIN) and 3 ACV72909503s and 1 AHL72914401 (MOTOR) and 1 AJB73816004 (STATOR)
Luis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for drain clogged in fresh food. Removed cover found excessive amount of styrofoam insulation in drain. Removed loose insulation from around exchanger and drain,flushed drain line,drain line cleared draining a little slow after repair. Called tech support due to insulation in drain SR#7725233628"
Steve C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit has standing water. Tested the unit and found the valve checks good but under the sink the unit drain system is connected to the RO system as well for the drain from the dishwasher. Provided a higher loop on the drain loop to prevent the water to siphon back into the tub. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Clif L.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Tested unit and found door not pulling itself shut properly due to failed freezer door rails and freezer door gasket. All three parts will need to be replaced to complete repairs. rdrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket) and 1 W11129907 (bracket)
James C.
WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. I found that the gear case is making a loud bearing roar in spin cycle and oil leaking from gear case. Installed new gear case and cleaned oil from stator. Ran diagnostics and calibration cycles and found u it now operating properly and all water connections dry at time of service. Job complete
Al R.
REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived to inspect ice maker not working.Confirmed the complaint and remover the ice maker and noticed the connections weren’t seated properly into the harness.I adjusted the connections, plugged the unit into the plug and ice maker began working properly.The unit filled and was harvesting when I completed the call.Customer told to wait for ice production.All water lines were dry at the time of service.TENANT SATISFIED JOB COMPLETE"
Robert J.
RANGE GE JT3000SF5SS Arrived on job for complaints of control shutting off. Will need to replace control. ; ordrng 1 WB27T11459 (overlay) and 1 WB27X29607 (CONTROL )
Robert J.
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service
Brandon C.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of washing machine not finishing cycle, found unit would go into spin cycle in diagnostic mode, I replaced actuator, unit went into spin mode, but found washplate and hub stripped, ordering washplate, hub, drive pulley and gearcase.; ordrng 1 CNOTE (AUTH) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10609476 (washplate) and 1 W10721967 (drive pulley)"
Luis M.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for no LEDs on left side and one on right side illuminating. Diagnosed faulty led installed new LEDs powered unit on all LEDs in fresh food and freezer working correctly.
Scott M.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for periodic switch issue . Couldn’t duplicate switch issues . Did readjusted outer and inner door . Job complete .
Wesley P.
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onnsite and set up unit icemaker. No parts needed. Advised customer.
Jonathan S.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to install previous diagnosed part. Removed failed selector switch and installed new. Tested operation. All tested good, no water leaks present."
Kevin B.
WASHER MAYTAG MVWB855DC2 "Arrived on site and inspected washer and found a rattling noise during drain cycle. Uninstalled drain pump and found a small metal nameplate off of a pair of jeans. After removing reassembled drain pump and it is now normal and quiet, No water leaks from connections at time of service."
Clif L.
ICE MACHINE KITCHENAID KUID508ESS1
Jonathan S.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to install previous diagnosed parts. Installed main control, tested light and heating operation. All tested good."
Clif L.
REFRIGERATOR GE DFE28JSKBSS "Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found refrigerator icebox misregistering temperature due to communication failure with main control board. As thermistor for icebox is wired into the door itself from manufacturing, left side RC door and main control both need to be replaced to complete repairs. ordrng 1 CNOTES (PARTS RESEARCH) and 1 CNOTES (AUTHO NEEDED IF PARTS CAN BE OBTAINED ) and 1 WR55XW26307 (CONTROL) and 1 WR78X26311 (RC DOOR)"
Al R.
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer clicking.Confirmed the complaint in diagnostics mode.Removed and replaced the cam, latch and actuator latch (W11307244) from truck stock.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Tyler B.
MICROWAVE WHIRLPOOL WOCA7EC0HZ01 "Arrived onsite for unit with no screen, removed and disconnected and reconnected and screen came on but had lines in it, replaced console and tested good."
Jonathan S.
DISHWASHER GE GDT635HSMSS "Arrived on site for dishwasher panel damaged. Customer had panel on hand that GE had sent to customer. Removed panel and installed new. Tested door and unit operations. All tested good, no water leaks present."
Arthur B.
RANGE GE CGP9536SL1SS Arrived onsite for builder complaint of gas cooktop not lighting center burner. Removed cooktop and found center burner not connected. Connected harness and reassembled. Tested unit. Unit now lights as intended. No other issues found. No gas leaks detected at time of service.
Tyler B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for unit not drying dishes, ran diagnostics and found not voltage from control to heater, replaced control and tested good.
Luis M.
REFRIGERATOR GE zisb480drj "Arrived on site for unit not defrosting. Removed cover Checked defrost thermo good reading closed while covered in ice,ohmed heater,heater ohmed good diagnosed control not running through a defrost cycle. Replaced main control having customer defrost unit at least 24hrs.
Jonathan S.
WASHER MAYTAG MVWC465HW2 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked error codes and found error F8-E1 no fill. Ran automatic test cycle and found no hot water entering unit. Found hot water off and temp selector on hot. Turned hot water on and ran on normal cycle. All tested good, no water leaks present."
Kevin B.
DRYER AMANA NGD4655EW2 "Arrived on site and found screws and a Phillips head bit caught in the felt ring, Took a picture. Explain to customer it says this is not a failure of the dryer After clearing debris dryer is not running properly and is quiet, Job complete"
Arthur B.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS refrigerator not making ice and not cooling. Checked FC section and found unit @32F. Removed and evaporator cover and found partial frost pattern on FC evaporator. Found sealed system issue. Also found filter housing broken causing filter not to eject. Sealed system parts is covered under 120month warranty. Unit is powered off at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor) and 1 WPW10143759 (DYE DRIER) and 1 WPW10239732 (evaporator) and 1 WPW10341545 (housing)
Thomas L.
MICROWAVE KITCHENAID KHMS2040BSS0 "Arrived on site for no operation. Reassembled the door locks that have been taken loose. Tested unit to find a defective filter fuse, broken upper interlock, and a failed main computer board.
Tyler B.
WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for unit tub titled found right rear shock missing, may have lost during shipping, needs shock to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11174583 (suspension)"
Andy B.
DRYER WHIRLPOOL LEN2000PWO Arrived on site to install previously diagnosed part provided by customer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Steve C.
DRYER GE GTD42EASJ2WW Arrived on site for the unit is making a loud thumping noise. Tested the unit and unable to duplicate the issue. Also tested the unit with a comforter that the customer provided and still unable to duplicate the issue. Call GE 190701-001190 Greg And advise that there’s nothing wrong with the unit and to raise the leveling feet in the front only.
Jonathan S.
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site to install previous diagnosed part. Performed diagnostics mode and checked fault codes, found no fault codes. Called tech support and spoke with Rick. He stated on this unit that water level would be normal and if water level was incorrect it would have fault code. Raised feet all the way up, due to unit sitting on wash pan. Ran unit under normal cycle without opening lid to check water level. All tested good, no water leaks present."
Scott M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site for frost in fresh food section . Found gasket is not sealing properly at bottom of door ordering gasket and hinge pieces . Please call to set return.; ordrng 1 W10492014 (hinge-door) and 1 W10507460 (gasket-fip) and 1 W10837711 (hinge-door) and 1 W11026307 and 1 WP487576 (washer) and 1 WP489467 (washer) and 4 WP489497 (screw)s
Thomas L.
REFRIGERATOR KITCHENAID KRMF706ESS01 See notes about gasket and control board.; ordrng 1 Partinspectionongasket and 1 W10407216 (gasket-fip) and 1 WPW10675033 (cntrl-elec)
Paul R.
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived onsite for the refrigerator not dispensing ice again and not making much ice. I found the ice bucket with very little ice in it. I found the ice funnel frozen up with crushed ice not allowing the unit to dispense properly. I asked ms if they used a lot of crushed ice and she stated they did. I explained about crushed ice sticking to the funnel and stopping the ice door from closing properly. I found the FC only at 29 degrees. I found poor frost pattern on the evaporator. Call complete.
Arthur B.
DRYER WHIRLPOOL WED7500GC0 "Arrived onsite for dealer complaint of dryer door keeps popping open. Found hinge and inner door bent. Also found strike missing. Removed and replaced inner door,LH/RH hinges and strike. Reassembled. Door now closes well to door frame. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Joel G.
REFRIGERATOR HOTPOINT HSM25GFTASA Arrived on site to install parts ordered by previous tech. Found temps good and pressures fine but compressor was severely overheating. Fans work fine. Replaced compressor drier cover and valve. Pulled deep vacuum and recharged on high side to specs. Verified operations and no leaks per vacuum test. Verified no water leaks at time of svc call.
Joel G.
REFRIGERATOR LG LFX31925ST/03 "Arrived on site to install parts I previously ordered. This time I found no heat discharge from the compressor at all. Recovered refrigerant, replaced components, pulled deep vacuum and verified no leaks per vacuum. Recharge don the high side to specs. Customer to give unit 24-36 hours for it to get down to set temps. Verified no water leaks at time of svc call.
Kevin B.
OVEN WHIRLPOOL WOD77EC0HS00 "Arrived on site and found user interface is unresponsive, after replacing consul it is now operating properly. Job complete"
Kevin B.
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and found water is running over evaporator plate but it is not getting cold, condenser fan is running, the start device can be heard clicking. ; ordrng 1 W11098401 (relay-strt) and 1 W11106270 (overload)"
James C.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and installed new lights in fresh food. Tested operation and found unit working properly. Job complete
Leonardo C.
OVEN WHIRLPOOL KEBS207BSS00 Arrived on site to test unit for unit not turning on. Test u it and found bad fuse. Replaced fuse test unit by heating upper and lower oven both ovens heating correctly job complete.
Joel G.
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived on site to install parts I previously ordered. Installed parts and verified operations. Verified no water leaks at time of svc call.
Scott M.
RANGE WHIRLPOOL KFGD500EWH04 Arrived on site for left front burner taking a long time ti ignite . Replaced cap and burner head and still longer then normal ignition . Ordering valve . Also ordering orifice holder just in case needed . Oven is checking out normal . No gas leaks detected at time of service . Please call to set return visit .; ordrng 1 W10718180 (valve-brnr) and 1 W11230935 (LF ORIFICE )
Ron J.
VENTHOOD KITCHENAID KVUB406GSS00 "Arrived onsite for no power up / not running. Performed diagnostics. Confirmed vent hood main board was receiving power 123.1v blk to wht, found loose connector. Corrected still did not power, installed new control board, still did not power up. Ordering user interface board and led driver. I could locate parts on will office locate parts and reschedule this call. Vent hood is located unit number 11; ordrng 1 W11159190 (cntrl-elec)"
Andy B.
REFRIGERATOR KITCHENAID KBBL206EPA01 Arrived on site for refrigerator noise when closing. Tested and inspected unit and found failed extension. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Luis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 At time of visit unit working correctly no frost build up on cover and cooling correctly.
Paul R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Scott M.
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for vibrating washer . Ran diagnostics got 0-5,0-3, 9-2 codes . Unit tested normal in wash test . Found oil leaking on to stator &rotor . Ordering gear and clutch . No water leaks detected at service . Please call to set return .; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase)"
Paul R.
DISHWASHER KITCHENAID KDTM404ESS0 Arrived onsite for the dishwasher that had smoke coming from the inside and was sparking. I found a piece of rubber on the heating element causing the smoke and embers the customer was seeing. I removed the rubber and glass from inside the machine. I checked the control and harness and found the harness and the control in good condition. I tested the unit and it only had an F8E2 drain error but the unit is draining properly. The unit completed the auto diagnostics cycle and worked as designed. Call complete.
Al R.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived to inspect refrigerator leaking water. Confirmed the complaint and removed and rear panel and discovered the drain pan was filled with water and overflowing onto the floor.Unit was unplugged, so I plugged it in and checked to assure the condenser motor was working properly.Used my shop vac to empty the drain pan.Left the unit plugged in so it could began functioning properly.All water lines were dry at the time of service.JOB COMPLETE"
Leonardo C.
DISHWASHER GE GDT695SSJ2SS Arrived on site to replaced ui and harness. Replaced both parts test unit and unit test good job complete no leaks present at this time.
Steve C.
VENTHOOD UNKNOWN WVU37UC0FB0 Arrived on site for the unit is making noise. Tested the unit and found the fan blade is hitting against the fan mounting assembly. Readjusted the fan blade and secure the nut that holds the fan blade to the motor. Tested the unit and the unit is working properly.
James C.
WASHER LG WT7600HWA Arrived on site and installed new wash plate. Ran diagnostics and found unit working properly. Job complete
Arthur B.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not coming on. Checked incoming voltage and found only 120V coming into unit. Advised customer to have electrical looked over. No other issues found.
Thomas L.
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for ice clumping in bin. Found that the ice door had not completely closed allowing warm air in and cause the ice to stick together. Corrected door situation. All water connections are dry.
Robert J.
REFRIGERATOR KITCHENAID KBSD602ESS00 Arrived on job to replace fill tube and connectors . After replacement test operation. No leaks detected at time of service.
Andy B.
OVEN GE ZET938SM3SS Arrived on site for oven buttons not working. Tested and inspected unit and found failed UI and control shorted out. Ordering parts to complete repairs. Office to schedule. Authorization is needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB27T11436 (CONTROL ) and 1 WB36T11148 (UI)
James C.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Arrived on site and installed new magnetron and inverter. Installed new control and ui. Tested operation and found unit working properly and all functions test good. Job complete
Clif L.
WASHER MAYTAG MHW7000XG0 Arrived on site to diagnose a washer that is not cycling properly. Found MCU shorted out. Replaced MCU and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Andy B.
WASHER LG WM3250HVA Arrived on site for washer with black stuff on bellow. Inspected unit and found mold on bellow. Contacted office and was instructed that warranty will not cover. Instructed customer on cleaning bellow and use and care and practice for best performance. No water leaks present at time of service.
Ron J.
REFRIGERATOR MAYTAG M1TXEGMYW00 "Arrived onsite for water leaking in the refrigerator. Performed diagnostic found evaporator drain pan port frozen, determine was caused by the temp customer had refrigerator set at. I advised customer on making sure to keep temp at the recommended setting. Defrosted drain port, confirmed evaporator coils were not frosted. Confirmed refrigerator is working good after defrosting the drain port so water leaking from evaporator can drain properly now."
Ron J.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived onsite for loud humming noise, found freezer frosted over. Evaporator fan was the source of the due to it hitting ice. Spoke Chase placed order for parts, asked maintenance to defrost unit 24 hrs before we arrive. Maintenance advised they may move this refrigerator to a vacant so we can service. ordrng 1 W11177653 (harns-wire) and 1 WPW10316428 (heater) and 1 WPW10643378 (cntrl-elec)"
Wesley P.
OVEN JENN-AIR W131W
Wesley P.
RANGE WHIRLPOOL GFG461LVS0 Arrived on site and found bake Ignitor coming on but not staying on after 4 clicks. After thorough testing found issue to be unidentified grounding problem preventing unit from recognizing gas flow.
Al R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect ice maker bin with frozen water.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE.
Arthur B.
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived onsite for customer complaint of OTR microwave not heating. Tested unit with microwave safe test lint and found no lights on. Uninstalled unit and removed wrapper. Installed new capacitor and diode. Tested unit. Found magnetron not coming on. Unit will need new magnetron. ; ordrng 1 WPW10693025 (magnetron)
Al R.
REFRIGERATOR WHIRLPOOL WRT549SZDM "Arrived to inspect ice maker not making ice.Confirmed the complaint, removed and replaced the ice maker from (JOB#226526).Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Ice maker filled and is currently harvesting the water.JOB COMPLETE"
Luis M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for broken wires to fill tube. Removed fill tube,installed new fill tube assembly. Ran diagnostics all test passed"
Leonardo C.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to to replaced console. Replaced console test unit and unit test good job complete.
Kevin B.
WASHER MAYTAG MVWB855DC3 "arrived on site and inspected washer and found saved code again for long filling. Set washer into diagnostic cycle but it would not dispense hot or cold water on tests one and two. Replaced control board and tests are now operating properly. No water leaks from connections at time of service, job complete
Kevin B.
ICE MACHINE WHIRLPOOL GI15NDXZB1 "Arrived on site and inspected ice machine and found condenser fan is not running. Uninstalled ice machine and after replacing fan it is now operating properly No water leaks from connections at time of service, job complete"
Robert J.
OVEN KITCHENAID KEBS207BSS00 Arrived on job to replace sensor and calibrate. After replacement test operation and temperature on multiple settings.
Robert J.
DRYER WHIRLPOOL WED8900BW0 Arrived on job for complaints of noise. Found tension assembly causing squeak. ; ordrng 1 WPW10547292 (pulley-idr)
Steve C.
WASHER WHIRLPOOL RTW4516FW1 "Arrived on site for the unit is making noise. Tested the unit and and found the unit when agitating is makes a grinding noise. Removed the agitator and tested the unit. It did not make the noise. Replaced the agitator and tested the unit. Unit still has the same noise. The unit will need new gear case, spanner nut, suspension rods, block, and will use the previous ordered parts if needed. Also need to order the leveling feet due to being worn out.; ordrng 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 4 WPW10397994 (leveling leg)s"
Wesley P.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and installed new gasket. All checks good.
Paul R.
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and tested the unit. The unit is working as designed. Call complete.
Clif L.
REFRIGERATOR AMANA AFI2538AEW Arrived on site to replace control board for refrigerator. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Robert J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on job for temperature too cold in refrigerator. Found seal not closed allowing cold to seep in. After replacement seal better but ice bucket should be replaced as well. ; ordrng 1 W11185686 (ICEBIN)
Tyler B.
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for unit heating complaints, removed unit found vent hose restricted, and also found cut off open, replaced cut and fixed vent hose and tested good."
Thomas L.
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Clif L.
WASHER WHIRLPOOL WTW8040DW Arrived on site to diagnose a washing machine that will not start cycles. Found the lid assembly broken causing unit not to latch properly. Replaced lid assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Arthur B.
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not responding. Was able to enter diagnostics and found error code F2E1 (Stuck Key). Cleared error code and calibrated unit. Unit completed successfully. Manual tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service."
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part.Removed and replaced the ice motor.Reassembled the unit and unit preformed test 37 and fan works properly.All water lines were dry at the time of service.JOB COMPLETE
James C.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. I found low water pressure at dispenser. Tested with out filter and got same result. Removed supply line from unit and tested water pressure into a bucket and found only a trickle of water coming from supply valve in wall. Instructed customer that the supply in wall would need to be corrected for proper operation. Job complete
Joel G.
REFRIGERATOR LG LFX29927ST03 Arrived on site to diagnose frz side ice maker clumping ice. Found 2 degs in frz. Found ice maker not releasing all cubes and causing to splash water over. Ice maker need replaced. Found no leaks at time of svc call.
Ron J.
RANGE JENN-AIR JGS1450DS1 "Arrived onsite for keep warm setting not canceling out once you have selected that option. Performed diagnostics, determined control board was not accepting the command after you have selected it. Installed replacement control board resolved issue completely."
Scott M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool fridge . Found both compartments room temp . Both fans were running . Could here start replay clicking but compressor not running . Replaced relay and compressor fired up. Unit was starting to cool at time of service . Unit not hooked up to water, no leaks detected at time of service .job complete ."
Brandon C.
WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of error codes and not completing cycles, found F0e2 f0e3 f5e3 f0e5 error codes, instructed customer to use less soap and wash like items with like items, and clean the unit. Everything tested good in diagnostic mode."
Ron J.
RANGE FRIGIDAIRE FFEF3012UBB "Arrived onsite found left hand hinge out of the receptacle and not wanting to mate back into receptacle. I removed door adjusted the left hand hinge. I was able to correct the hinge, reinstalled on range resolved issue completely."
Andy B.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for microwave not operating. Tested and inspected unit. Found voltage issues with outlet. Outlet will need to be looked at by am electrician. Plugged unit into different outlet and found unit comes on and has failed inner lock switches. Will need to replace inner locks and switch’s ordrng 1 W10269458 (SWITCH ) and 1 W10269460 (SWITCH ) and 1 W10727360 (SWITCH ) and 1 WP8206419 (INNER LOCK ) and 1 WPW10156813 (INNER LOCK )
Al R.
RANGE GE JGB700SEJ4SS "Arrived to inspect gas stove left side door issue.Customer advised door won’t close properly on top left side of door.Confirmed the complaint and removed and replaced the receiver hinge and door hinge.Reassembled the unit and unit still has exact same issue.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for unit making clicking sound. Performed diagnostics mode and ran compressor and condenser fan. Found noise coming from electrical warning label on cord and when fan turns on its flapping against the back, due to the way cord is taped to back. Corrected cord and pushed unit back. Found noise no longer occurs. All else tested good, no water leaks present."
Scott M.
WASHER MAYTAG MVWC565FW1 Arrived on site and found control completely dead . Replaced control and tested unit all checked normal . Nonwater leaks detected at time of service . Did recommend to have an electrician look at breakers due to a hot ground and to get an appliance surge protector . Job complete .
Leonardo C.
RANGE WHIRLPOOL GS445LEMS Arrived on site to test unit for board not working. Test unit and found broken control board
Andy B.
REFRIGERATOR KITCHENAID KSSC48QTS02 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are still not normal. Inspected unit and found ice bin gears stripped
Brandon C.
WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of noise issue after customer had washed a load of rugs. I found F2e1 error code in diagnostic mode, I could not get unit to duplicate sound at time of service."
Paul R.
WASHER MAYTAG MVWB835DW2 Arrived onsite for the washer with balancing issues. Ms stated they moved and the movers didn’t hook anything up. She needs it connected to the utilities and tested. Ms stated she has all of the supplies. I connected the utilities and tested the washer in service test 51. All test passed. I tested the unit in manual high speed test 12. The unit warmed as designed. There were no water leaks present at the time of service. Call complete.
Robert J.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on job to replace drip pan. After replacement test operation. No leaks detected at time of service.
Paul R.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite to for the refrigerator to replace the previous diagnosed parts. The door was not what was needed. The outer stainless panel for the right hand door needs to be replaced and this is an accessory. I showed the customer this in the installation manual and explained they needed to call Jenn-Air. This panel is a pro style panel. Call complete.
Kevin B.
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer, found cold water valve is not actuating. After replacing valve housing all function has returned to washer. Ran test 51 to confirm all functions are operating properly, job complete. No water leaks from connections at time of service."
Leonardo C.
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site to test unit for open close door error. Test unit and found bad 3 way switch. Replaced switch under one year warranty test unit and unit test good job complete.
Clif L.
ICE MACHINE KITCHENAID KUIS15NRTB2 arrived on site to diagnose a ice machine that is not producing. Tested unit and found broken cutter grid. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Wesley P.
DRYER AMANA NED4655EW1 Arrived onnsite and found unit operating with no heat. Found cutoff kit needed. Unit is now operating as designed. Advised customer on vent cleaning and use and care.
Luis M.
REFRIGERATOR WHIRLPOOL ED5VHGXML15 "Arrived on site to install parts. Installed ice door kit,checked door operation good ice door sealing correctly.
Tyler B.
WASHER WHIRLPOOL WTW4880AW0 "Arrived onsite for unit not draining, found sock stuck in pump, removed and tested good, no leaks on site
Luis M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for freezing in fresh food. Ran diagnostics tested diffuser and thermistor both passed,replaced ui control"
Leonardo C.
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for loud noise. Test unit and found bad fan. Will need to order new fan WPW10469574. ; ordrng 1 WPW10469574 (FAN )
Robert J.
FREEZER WHIRLPOOL WRX988SIBM03 Arrived on job to replace switches, found the switches are wrong and will need to order different switches. ; ordrng 2 12002646 (light switch)s
Robert J.
DRYER WHIRLPOOL WGD92HEFW1 Arrived on job to replace parts ordered by previous TEC. After replacement test operation.
Al R.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect banging noises from inside the dishwasher.Confirmed the complaint and noticed during diagnostics test the lower spray arm was defective.Removed and replaced the arm.Unit now works as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Ron J.
WASHER MAYTAG MVWC6ESWW1 "Arrived onsite for washer not draining, test ran washer. Confirmed washer was draining, but customer was concerned washer was leaving water at end of the spin cycle. I confirmed washer was working when I tested with a load spun the item out with no problem did not leave water. I warned this model does have history of the sensing switch pn WPW10248240 dumping after the spin cycle has completed
Scott M.
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site replaced console . During install end caps got scratched .peeled protective cover off and found a scuff on SS trim . Ordering end caps and console . No gas leaks detected .; ordrng 1 W10873107 (END CAP) and 1 W10873109 (END CAP) and 1 W11097777 (CONSOLE )
Wesley P.
RANGE GE JGBS66DEK3BB "Arrived onnsite and found control shorted from bulb malfunction. Ordering control to repair, return tech to secure socket in place. ; ordrng 1 WB27X29136 (CONTROL )"
Kevin B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found in the last 12 hours icemaker has made 48 cubes,this is 8 batches in 12 hours. One batch every 1.5 hours this is normal production, no water leaks detected at time of service, job complete"
Paul R.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I installed the tub sound shield. I tested the machine and it is working as designed and sounds normal. Call complete.
Robert J.
WASHER WHIRLPOOL WFW5090JW0 Arrived on job for complaints of not starting. Ran diagnostics and no code test cycle ran and operation normal. No leaks detected at time of service.
Thomas L.
WASHER LG WM2277HS/01 Arrived on site for unit leaking water at door. The unit is leaking water because the door hinges and the door panel are bent and the door is not closing completely. unit will need both hinges and door.
James C.
DRYER WHIRLPOOL WED49STBW Arrived on site and tested operation. I found timer motor not operating and heater has failed. Installed new timer and heater. Tested operation and found unit working properly. Job complete
Kevin B.
WASHER WHIRLPOOL WTW5000DW Arrived on site and inspected washer and found it squeaks when slowing down from the spin cycle. replaced belt but this did not correct the issue. Attempted to rebuild gear case and motor but found wash plate is seized. wash plate will need to be broken off to replace gear case. Prescreened wash plate did not arrive and will need to be re-ordered.; ordrng 1 W11283592 (WASH PLATE)
Arthur B.
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Removed console, found connection at harness to valve had came loose on cold water side. Secured harness. Cleared error codes and calibrated unit. Unit completed successfully. Manual tested unit. Unit fills,agitates,drain and spins as intended. No other issues found."
Kevin B.
COOKTOP KITCHENAID KICU569XSS00 Arrived on site and found center burner will not boil water at the same time as other burners. Replaced both modules and cooktop is now operating properly. Job complete
Jonathan S.
ICE MACHINE KITCHENAID KUIS18NNXB2 "Arrived on site for ice machine not producing ice. Inspected unit and insulation, found broken wire on cutter grid, due to normal wear and tear. Performed diagnostics mode and checked all other operations and inspected frost pattern on evaporator tray. Found all else tested good. Removed failed cutter grid and installed new. Tested operation, all tested good, no water leaks present."
Al R.
COOKTOP WHIRLPOOL JGD8130ADB "Arrived to inspect back burners not igniting.Removed the burner assembly and found the igniters would spark when I bridged the gap with my screwdriver, but wouldn’t ignite without the bridge.Disassembled the assembly several times and issues remained.
Clif L.
DISHWASHER GE GDF630PSMSS Arrived on site to diagnose a dishwasher that will not start. Tested unit and found latch assembly separating causing unit not to register that door is closed. Reassembled and repaired latch housing and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Al R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ "Arrived to refrigerator door squeaking.Checked to make sure the unit operates as designed when it comes to cooling and leveling of the unit.He noise continued, so I tightened the screw that connects the wheel to the cabinet and the noise disappeared.Called Whirlpool Tech line and spoke with Kevin to document the issue.
James C.
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. I found that the right rear burner has a very small flame and all other burners working properly. Inspected orifice and found debris clogging orifice. Cleaned orifice and tested operation. I it tests good. Job complete
Paul R.
REFRIGERATOR WHIRLPOOL WRT318FZDM00 Arrived onsite for the refrigerator with temps not staying set and freezing product in the RC. I explained to me how to adjust the shutter in the FC and explained this also affects the RC depending on what the RC temp control is set at. I adjusted the FC shutter to minimum and tested the temp in the RC on the lowest shelf where ms stated product was freezing with the control set at the lowest setting. I found the RC getting down to 29 degrees. I replaced the control and the RC thermistor. I tested the unit and it is working as designed. Call complete.
Lou S.
WASHER WHIRLPOOL WFW6620HC0 "arrived on site to install previously diagnosed and ordered parts. Once the units were unstacked, tested unit in diagnostics and found the dispenser defective. Tested dispenser several times and could not get it to operate properly. ordrng 1 W11316256 (VALVE) and 1 W11318755 (DISPENSER)"
Ron J.
MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived onsite for microwave making popping sounds, performed diagnostics found a shorted diode arcing. Replaced diode microwave is running and heating with no issues."
Paul R.
WASHER LG WM9000HVA.ASSEEUS Arrived onsite for the washer that will not turn on. I found 122VAC into the filter control but no voltage coming out of it. The filter control will need to be replaced and possibly the main control to complete service.;
Kevin B.
REFRIGERATOR KITCHENAID KRFF707ESS00 Arrived on site and found ice on left 2 thirds of fresh food evaporator only. Spoke with techline and they recommended replacing evaporator cover and adding screws to the top tabs. No water leaks detected at time of service ; ordrng 1 W11211387 (EVAPORATOR COVER) and 1 WPW10248595 (control)
Andy B.
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site for dishwasher panel not responsive. Tested and inspected unit and found main control shorted out knocking out touch panel. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
James C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Customer complaint is of the noise water flowing through water system. I found the water pressure to unit high and water supply line is a vinyl line. Adjusted pressure at wall and tested. Unit tests good. Job complete
Scott M.
DRYER WHIRLPOOL WED4616FW0 Arrived on site for dead dryer . Found terminal block burned up due to improper instillation of power cord . Replaced 4 prong dryer cord . Apt supplied cord from another dryer to test . All checke good . No lint build up at time of service . Job complete.
James C.
WASHER LG WM3370HWA Arrived on site and tested operation. I found that the lights on the console are not coming one but the u it allows the selection of functions. Inspected harness and found to be good. Unit has a failed UI. ; ordrng 1 EBR78534403 (UI)
Scott M.
REFRIGERATOR KENMORE 106.566965
Thomas L.
DISHWASHER GE GDWT106V00BB arrived on site for broken door handle. Removed and replaced broken door handle. All operations are normal. All water connections are dry.
Arthur B.
DISHWASHER IKEA IDT930SAGX0 Arrived onsite for customer complaint of dishwasher shutting off in middle of cycle. Removed front panel and could hear control clicking on and off. Removed and replaced control. Reassembled. Unit now works as intended with no intermittent shutting off. All water connections were dry at time of service.
Steve C.
DRYER AMANA NED4655EW1 "Arrived on site for the unit will not start. Tested the unit and found the motor will start by manually rotating the drum. Found the unit will need a new motor, blower wheel and push start switch. ; ordrng 1 WP694089 (wheel)"