Local Reviews
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Al R.
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and unit did not make the noise.Customer even washed a small load of towels and unit still did not make the unusual noises.All water lines were dry at the time of service Job complete
Lou S.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the fans and they made normal noises. The customer played a video of the noise and it sounded like metal on metal vibration. I checked the condenser coil and it was not making any unusual noises. I contacted Techline and spoke to Leon and advised of the issues and declined he noise. Leon advised that there have been no reports of any unusual noises to Techline and if I could not get the noise to duplicate then there’s nothing to be done. Provided file #7726085419. After approximately 30 mins of listening for the noise, the unit finally began to vibrate. I found that it is the condenser coil vibrating. Using some padding, I wedged the padding in between the condenser and the bottom of the chassis and the noise stopped. I placed padding on the left and right sides of the condenser coil at the front of the unit and secured it with foil t
Thomas L.
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for unit that does not fill with water. Found that the unit actually filled with water but the wash motor is not running to circulate the water. Wash motor will need to be replaced.; ordrng 1 WPW10671941 (pump&motor) and 1 WPW10705575 (sensor)
Tyler B.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for unit building moisture on fc door. Ran diagnostics and tested heater and found no voltage coming to rail heater. Rail heater tested good. Also found both inner corners of rc door gaskets to be torn. And will need replace to repair. Unit will need control to repair heater functions ; ordrng 2 W10830055 (gasket-fip)s and 1 WPW10312695 (electronic control)
Al R.
DRYER MAYTAG WED7500GC "Arrived to inspect restricted airflow code.Removed the blower housing and found a massive buildup of line and a sock, stuck in the housing.I removed and reassembled the unit and tested it.Unit tested as designed with no errors.Job complete"
Leonardo C.
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site to replace all damaged parts on unit. Replaced parts on unit. Tested unit, found no other issues at this time. Job complete"
Andy B.
DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for dishwasher not operating properly. Contacted office and was instructed that unit is in warranty. Found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Tyler B.
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 Arrived on site for unit leaking from underneath. Found pan full of water. Found water filter not fully clipped in causing leaks.
Kevin B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and found door is not opening properly, adjusted door so that it has a neutral position when opened. No further adjustment or repair can be done to improve operation, refrigerator is operating as intended, no water leaks from connections at time of service, job complete."
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for moisture in fresh food compartment. Found fresh food door gasket not sealing to cabinet. Raised door,remolded gasket checked door seal good."
Al R.
DRYER MAYTAG MEDB835DC4 "Arrived to inspect dryer power errors.Ran diagnostics test mode and got F6E2 & F6E3 F6E2 Communication Error: UI Cannot Hear ACUF6E3 Communication Error: ACU Cannot Hear UII replaced the overlay, reassembled and unit tested as designed.Job complete."
Leonardo C.
OVEN WHIRLPOOL RBD305PRS00 Arrived on site to test unit for broken UI panel. Found that display board was broken. Spoke to customer about getting the UI control board fixed.
Arthur B.
REFRIGERATOR WHIRLPOOL WRS586FIEM01
Clif L.
DRYER ROPER RED4516FW Arrived on site to diagnose a dryer that is not turning on. Tested unit and found bad thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Lou S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. When I opened the door, I find the tub full of water. I pressed the drain/cancel selector and the drain pump came on, but the water remained. I found that the plug to the disposal had not been knocked out. I removed the plug and retested the unit and it drained. I leveled the unit and tested in diagnostics. The unit operates as designed. I found that the toeplate retainers were missing. When I spoke to the builder, he requested the the retainers be mailed to another home under construction. I am ordering two retainers and will schedule as a drop off at the requested address. No water leaks observed during service.; ordrng 1 CNOTE (DROP OFF) and 2 WPW10503548 (retainer)s"
Leonardo C.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite to replace blower and UI console. Replaced blower and UI console. Tested unit, no issues at this time. Job complete"
Andy B.
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not spinning and draining. Put unit in quick cycle and watched unit. All operations were normal and unit went into spin and drain. Checked for error codes and found none. Called tech line and spoke with JK (SR# 7726079820) Made aware of issue and what was done. Was instructed to put unit back prior cycle that customer had it in and look at spin options. Did as instructed and found spin was turned off. Was instructed that this is the issue. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Clif L.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found refrigerator had slightly over coolEd causing the reservoir to freeze over and stop ice and water from working. As refrigerator temperatures normalized reservoir has already thawed and both parts in refrigerator are working again. No further repairs are needed and were found at time of service.
Al R.
WASHER ROPER RTW4640YQ1
Arthur B.
WASHER WHIRLPOOL WTW7300DW0 Arrived onsite for customer complaint of top load washer not spinning out clothes. Hand spun basket and found gearcase grinding. Ordering gearcase and washplate and return with clutch.Allow water connections were dry at time of service.; ordrng 1 W10752283 (washplate) and 1 W10811956 (GEARCASE)
Brandon C.
ICE MACHINE KITCHENAID kuid308ess2 "Arrived on site for customer complaint of unit not making ice, found unit would make ice but not release slab from evaporator. I told customer to clean unit to clean scale build up on evaporator and if problem continues, will need evaporator and hot gas valve.
Kevin B.
DRYER WHIRLPOOL MED5500FW2 "Arrived on site and inspected dryer and found it is rattling during operation, add it sound pads in between motor mounts and bottom panel of dryer, also around fan shroud, and around where vent to exits rear bulkhead. Also added self tapping screws to the left side of the motor mount. After reassembling dryer noise has stopped. Job complete"
Scott M.
DRYER WHIRLPOOL WED5620HW0 Arrived on site for noisy dryer . Found unit was rattleing . Used pads under motor . Unit is quiet now . No lint build up at time of service . Job complete .
Joseph C.
WASHER WHIRLPOOL CAE2745FQ1 "Arrived on site for “not draining” complaint. Inspected unit and found drain pump to be faulty. Removed water from unit. Removed and replaced drain pump. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Arthur B.
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not stopping. Found door switch faulty. Ordering door switch. No other issues found.; ordrng 1 WPW10569603 (switch-dor)
Leonardo C.
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to test unit for right burner knob being broken. Tested unit, found the knob cracked at the base of the knob. Replaced knob, tested unit, saw no other issues at this time. Job complete"
Luis M.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for noise while dispensing and ice melting. Tested dispenser found loud noise due to high pressure decreased water pressure tested dispenser good,loud noise no longer present. Ran diagnostics good strong air flow to ice bin,no errors for icemaker fill bin."
Andy B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site to install previously diagnosed part. Found that it is incorrect part. It is RC door when FC door is needed. Ordering correct part. Office to schedule. No water leaks present at time of service.; ordrng 1 LW10691266 (FREEZER DOOR ) and 1 SEENOTE (AUTHORIZATION IS NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Chase S.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived on site complaint was fridge not cool found the defrost heater was bad and the evaporator in the freezer was completely frozen up Going back out with correct parts ; ordrng 1 12729129 (defrost heater)
Wesley P.
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived onnsite and replaced control. Unit is now operating as designed. Advised customer on use and care. All checks good.
Robert J.
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on job for complaints of damaged door. Found that the panel is damaged. Ordered correct parts ; ordrng 1 W11175576 (CONTROL PANEL )
Chase S.
REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site customer complaint was that freezer had a little bit of frost buildup in it and the fridge would freeze up in the back wall found the door gasket on the fridge was not sealing properly need to be ordered and customers already rescheduled; ordrng 1 W10830189 (gasket-fip)
Thomas L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to repair unit with a broken icemaker filter tube. Found icemaker filter tube had been cut. Installed a union to repair the icemaker fill line. Cycled icemaker and observed for leaks. There were no leaks.
James C.
OVEN WHIRLPOOL WOS51EC0HB00 Arrived on site and tested operation. I found display blanking out and coming back on and unit not keeping time. I found ui to be at fault. Installed new console and tested operation. Assisted customer in connecting unit to WiFi to allow for proper time keeping. Unit working properly. Job complete
Jonathan S.
OVEN KITCHENAID KODE300ESS04 Arrived on site for oven door dented. Inspected door door and found dent on left side of door. Removed outdoor and installed new. Assembled unit and tested door operation. Tested all other operations. All tested good.
Thomas L.
FREEZER KENMORE 106.833207 Arrived on site for no cool condition. Plugged unit in and compressor cycles off on the overload at 22 amps. Overload and relay test correctly. Compressor windings test correctly. Compressor is locked up. Manufacturer no longer makes the compressor.
Leonardo C.
VENTHOOD WHIRLPOOL UXB0600DYS Arrived on site to test unit for oil coming out of hood vent. Tested unit and found that cooking oil is wats being left over in the vent from the customer cooking. Advised customer to do a twice a week cleaning or monthly cleaning based on there cooking habits. No other issues at this time. Job complete
Tyler B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for Unit not powering on, removed and replaced panel and UI, tested unit and still got f2e2. Replaced control and unit now tested good and operation is now as designed . . No leaks on sit"
Arthur B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of FC door not sealing properly. Found LH side of FC door warped causing improper closing. Unit will need new FC door assembly.
Robert J.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for complaints of no ice. Ran diagnostics test for water, harvest, and fan motor. Fan speed not consistent so I replaced control. Fan speed also low so I replaced fan motor. No leaks detected at time of service."
Luis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for cooling issue. Found temp reading 40 in fresh food compartment with setting at coldest. Checked air flow good,unit is defrosting correctly. Replaced diffuser and ui Powered unit on changed temp setting checked air flow good."
Robert J.
WASHER MAYTAG MVWX655DW1 Arrived on job for complaints of not filling properly. Found lid lock not working properly. Replaced lid lock and test. No leaks detected at time of service.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator ice dispenser intermittently not dispensing ice and intermittent noise. Inspected ice container and found manufacturer defect spindle. Replaced ice container and dispenser operation. Performed diagnostics mode and activated each component, no abnormal noises occurred. Found leveling feet raised and out of square. Lower feet and leveled unit. All tested good, no water leaks detected."
Lou S.
FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to inspect freezer no cool. Upon further inspection, I removed the Evap cover and found a large amount of ice/frost built up on the evaporator. I placed the unit in diagnostics and tested the fan, compressor and heater. The unit tested good with no error codes. I advised the customer that the unit is not defrosting and will need a control and thermistor. No water connected to the unit, job completed."
Andy B.
DOWNDRAFT JENN-AIR JVD0303GS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Arthur B.
DRYER WHIRLPOOL WED7300DW0 Arrived onsite for customer complaint of dryer not drying clothes. Tested unit and found venting clogged at roof. Advised customer to have house venting cleaned. Dryer works as designed. No other issues found.
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not making ice, found ice stuck in mold, found stripper failed, removed and replaced ice maker and tested good"
Clif L.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found the vent assembly leaking. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for unit not dispensing ice and not making ice. Found ice stuck in mold half way due to failed stripper, replaced ice maker and tested and found unit would not run auger motor, found auger motor seized, removed and replaced motor and tested good"
Lou S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher element damage. Upon further inspection, I found a steak knife handle had melted to the element. I removed and replaced the element and tested the unit. The unit operated as designed with no water leaks observed during service. Job completed."
Chase S.
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site complaint was unit will not do anything wash replace sump assembly ran unit everything work great no leaks all lines are dry
Wesley P.
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived onnsite and found with techline that led board is not sending voltage to second led circuit. Ordering board and returning module.ordrng 1 W10830288 (cntrl-elec)"
Kevin B.
ICE MACHINE KITCHENAID KUIC15PRXS1 "Arrived on site and found homeowner information is incorrect, supplied correct contact information to MS. A family member is at the home and I was able to proceed with diagnosing ice machine. Did not see any current issues with ice machine, production is good, has been running since last night. Took one picture. Discussed customers experience and possible causes for it.
Andy B.
WASHER MAYTAG MVWB835DC4 "Arrived on site for washer leaking. Upon arrival found water damage on wall of house (See SD-QuickPic) checked back of unit and found water on floor. Ran unit and stopped and drained, tilted unit back to check for leaks on unit and found all dry. Pulled unit out away from wall found more water damage on house wall, dried floor and removed back of unit. Ran another cycle and unit did not leak. Leak is coming from something on house. There is water lines going up back of cabinets to tankless water heater. Unit is operating properly. Instructed customer on use and care and practice for best performance. Customer signed waiver. No water leaks coming from unit at time of service."
James C.
DRYER MAYTAG MED3500FW0 Arrived on site and installed new heater. Unable to test operation due to outlet. Instructed customer that the outlet will need to be replaced by licensed electrician before unit can be plugged in. Job complete
Thomas L.
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site to repair a unit that isn’t spinning properly and has an odor. Inspected unit to find no standing or remaining water from last use. Tested fill, wash, drain, and spin functions. All functions worked properly. Showed customer how to use Clean Washer cycle to correct odor issues."
Chase S.
DISHWASHER WHIRLPOOL WDT780SAEM1 7726079151Arrived on site customer complaint was that the light was still on for the sanitize was blinking call tech-support they advised that either the water temperature is not hot enough going into the dishwasher or that the customer is opening the door during the cycle and the light will blink all the time with one of those problems
Robert J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on job to replace shim , hinge and washer. After replacement test operation. Door working properly."
Luis M.
FREEZER MAYTAG MZF34X20DW00 "Arrived on site for no cool. Found control shutting itself off, found thermistor cracked,replaced main control and thermistor. Powered unit on,compressor and fans powered on frost pattern forming unit working as designed. Customer lost food due to control shutting itself off."
Jonathan S.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not draining and mildew developing in unit. Customer informed me that she found the breaker had tripped when attempting to do laundry she found fault. Inspected outlet and found on GFCI breaker. Performed diagnostics mode, no error codes. Monitored test cycle and tested element. Spoke with customer on how to avoid mildew buildup and GFCI circuit breaker. All tested good, no water leaks detected."
Joseph C.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost or cooling on fresh foods or freezer evaporator. Compressor is running and pins ohm correctly. Reshaped foods evaporator shield is very rusty and fan scroll is mildewed. Charging customer for shield and service fee. Spoke with DW about this. Ordering new evaporators, compressor, access valve and uv drier. Requesting sealed system tech and two hour call. Office to set return schedule.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W10376319 (shield) and 1 WPW10143759 (dryer UV) and 1 WPW10239732 (evaporator FRESH FOODS) and 1 WPW10643261 (evaporator FREEZER)"
Joseph C.
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site for “noisy operation” complaint. Inspected unit and found start device cover rattling against compressor. Secured cover. Unit is performing as designed. No leaks detected, at time of service."
Paul R.
MICROWAVE WHIRLPOOL WMH32519CS0 Arrived onsite for the microwave that stopped heating again. I found the mag not firing again. I removed both filament wires from the mag and tightened both spade connectors. I connected both wires with pliers and tested the unit with my microwave tester. The unit is putting out 1000 watts and is working as designed. I heated a bowl of water for 2 minutes and the unit worked as designed. Call complete.
Robert J.
OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of gas smell. Customer said they smelled gas only when oven in use and a click noise. Test igniter cold and hot igniter failed hot. ; ordrng 1 WP9758079 (igntr-oven)
Paul R.
DISHWASHER WHIRLPOOL UDT555SAHP Arrived onsite for the dishwasher that has never worked. I found L1 not connected correctly at the wire nut in the junction box. I corrected the connection and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Wesley P.
REFRIGERATOR KITCHENAID KRFC704FSS00 Special project has been fulfilled. Temps are awesome. 36f 16f in ice bin and 0 in freezer. Unit is now operating as designed. Customer is interested in a solution for the ice maker ice clumping. Wants icemaker replaced. ; ordrng 1 ICEMAKER (AUTHO)
Al R.
WASHER MAYTAG MVWB865GC0 Arrived to inspect unusual noises when washer is spinning.Ran diagnostics test mode and unit had no error codes.Ran a manual high speed spin for approximately five minutes and couldn’t duplicate the issue as customer looked on.All water lines were dry at the time of service.Job complete
Paul R.
RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range with a dented panel. I found the control panel dented and took a pic in SDQP. I replaced the control panel. Call complete.
Clif L.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to Replace door gasket for refrigerator. Upon arrival found freezer door rail bar holder broken on the right side. Homeowner also informed me of defrost failure on upper evaporator. Right side bracket, UI, and RC wiring harness will all need to be replaced to complete repairs. Gasket is not sealing properly due to miss shaped bracket and door alignment issue due to rail failure. Gasket is not needed at this time but I will bring it with me on return visit in case needed. Homeowner request CL only on return visit. and 1 W10625070 (bracket) and 1 W11087438 (motor-evap) and 1 W11330971 (UI)"
Arthur B.
MICROWAVE GE PEB7226SF2SS Arrived onsite for customer complaint of wall microwave not heating or turn table moving. Uninstalled unit and removed wrapper. Found control clicking on and off. Checked fuse and thermal cutoffs. All checks ok. Removed and replaced control. Reassembled and tested. Found unit comes on but magnetron of turntable comes on. Found no output voltage on transformer. Ordering HV transformer and main harness. Customer is wanting replacement is also dealing with GE. OF to R/S once part AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WB18X21016 (harness main) and 1 WB24X21031 (thermostat magnetron) and 1 WB26X21032 (trans hv)
Kevin B.
ICE MACHINE WHIRLPOOL KUIX305ESS "Took a picture of location on map, arrived on site and found cutting grid has broken, replaced cutting grid. Ice machine is now operating normally, no water leaks from connections at time of service, job complete."
Tyler B.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for unit with broken dispenser. Found open button broke off previous replacement dispenser. Removed and replaced dispenser and tested good
Robert J.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on job for complaints of icemaker leaks. Found mold for cubes Lea. Replaced icemaker and test
Leonardo C.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace front panel and handle to unit. Replaced front panel and handle. Tested unit, no issues at this time. Job complete"
Kevin B.
DRYER WHIRLPOOL WGD8620HW0 "Took picture of home on map, arrived on site and inspected dryer and found it will not heat, disassembled dryer and found igniter has failed. After replacing dryer is operating normally again. No lint found in dryer at time of service, job complete"
Al R.
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Wesley P.
OVEN JENN-AIR JJW2430DS00 Arrived on site and used preshipped console to repair stuck key error. Unit is now operating as designed.
Chase S.
DISHWASHER WHIRLPOOL WDP370PAHW0 Arrived on site complaint was dishwasher would not wash any dishes it’s not a working perfectly fine when I got customers house and then it wouldn’t wash it all need to order the main control board and go back out with the sub assembly all lines are dry; ordrng 1 W11087227 (cntrl-elec)
Al R.
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Brandon C.
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not washing properly, found valve issue, replaced valve, unit tested good."
Leonardo C.
RANGE GE ZET2FL1SS Arrived on site to replaced led board. Opened box and found led board damaged. Will need to reorder board WB27X23562 will also order new display board WB27X24647. Office to reschedule will need 2 hours on this job ; ordrng 1 2HOURSNEEDED (2 HOURS NEEDED ) and 1 WB27X23562 (LED BOARD ) and 1 WB27X24647 (DISPLAY BOARD )
James C.
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site and tested operation. Customer had examples of poor cleaning performance. Ran diagnostics and found over loaded error code in memory. I found a load in dryer of shirts, towels and bath mat and customer confirmed to be a normal load. Instructed customer on best practices for optimal washing performance. I also found agitator warped in diagnostics and installed new. Unit working as designed. Job complete"
Brandon C.
WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for customer complaint of clothes having odor after a wash cycle. Ran diagnostic test and found error codes F0E3 and f2e1, ran manual tests and all functions tested good. Called techline and documented findings. SR# 7726073601"
Lou S.
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker located in the RC section was working fine, but the ice maker in the FC section did not work. I found that the shut off arm was in the off position. I showed the customer my findings and what to look for should the ice maker stop producing ice again. Using my jumper wire, I tested the ice maker and it harvested and dispensed water into the tray. No water"
Scott M.
DISHWASHER WHIRLPOOL ADB1400AGS1 "Arrived on site for dishwasher not heating , found heater had burned thru . Replaced heater , ran diagnostics . All checked normal Nonwater leaks detected at time of service . Job complete ."
James C.
ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site and tested operation. I found unit off and I ran diagnostics. Found compressor starts properly but quickly loses pressure and begins making a girdling sound. I found after 4 minutes of running that the pressures equalized indicating defective compressor. Unit will need new compressor to repair. Office to schedule return service for 3 hour SS repair. Called tech line and spoke to Andy #7726079907; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Robert J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace parts ordered by previous technician . After replacement test operation. No leaks detected at time of service.
James C.
DISHWASHER KITCHENAID KDTE334GBS0 Arrived on site and tested operation. I found fault for stuck key in memory. Unplugged ui and plugged unit back in and waited 10 seconds for control to boot up and closed the door and found drain pump not running. Installed new control and ran diagnostics to find stuck key still in memory. Installed new ui and tested in diagnostics and found no faults after repair. I also found that the right upper adjuster lock has broken and installed new adjuster. Unit tests good. Job complete
Andy B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not dispensing water or ice. Tested and inspected unit and found door not making proper contact with switch. Placed spacer pad from truck stock and tested unit. All operations are normal. No water leaks present at time of service.
Chase S.
DRYER MAYTAG MEDC215EW Arrived on site customer complaint was that the dryer drum would not turn open the door push the button start of the unit put clothes in there everything work fine cannot find anything wrong at this time
Scott M.
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site ,replaced freezer evap motor harness . Checked IM , completed harvest and filled . No water leaks detected at time of service . Job complete ."
Tyler B.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for unit with no display. Found console defective. Removed and replaced console and tested unit and tested good.
Tyler B.
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for unit not draining, removed pump and found 2 pieces of impeller missing, also found pump housing deeply scratched and was unable to push water with new pump, replaced pump, and pump and motor and now unit drain as designed. No leaks on site"
Paul R.
COOKTOP JENN-AIR JGCP436WP01 orifice holder that was installed.
Brandon C.
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for customer complaint of unit not draining, found the only standing water was below the filter which is normal, customer complained about smell, nothing can be done, unit tested good."
Andy B.
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Luis M.
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Found traces of oil on manufacture weld joint on filter drier,found restriction in evaporator due to leak at filter drier. Called tech support per tech support replaced,filter drier and evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,ran diagnostics checked frost pattern good. Reassembled unit checked water lines no leaks. SR#7726079506;
Wesley P.
DRYER WHIRLPOOL WED9550WW0 Arrived onnsite and found unit had been set up without fuse blown. Replaced fuse with truck stock. Unit is now operating as designed. All checks good.
Joseph C.
RANGE AMANA AGR5330BAW3 "Arrived on site for “F3 error code” complaint. Inspected unit and found sensor and control shorted. Removed and replaced control and sensor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for water leaking. Removed cover found,water leaking in compressor compartment from liner connected to drain in fresh food drainage tubing.
Brandon C.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit not making ice, found ice maker would not call for water, I replaced ice maker, unit tested good."
Brandon C.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of buttons not working, found faulty UI console, ordering console as well as control. Unit is stacked and will need 2 techs ; ordrng 1 CNOTE (2 TECHS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11294803 (CONSOLE)"
Brandon C.
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for customer complaint of microwave sometimes trippin the breaker, found unit worked until we started turning on other electronics in the house, hen the breaker would trip. Instructed customer to have electrician look at wiring and change breaker."
Brandon C.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, I replaced ice maker, unit tested good."
Arthur B.
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for builder complaint of cooktop gas burners not working. Tested all burners and let them run for about 2 mins on high and low settings. All work as designed. No other issues found. No gas lakes detected.
Paul R.
ICE MACHINE JENN-AIR JIM159XYRS0 Arrived onsite for the ice machine making thin ice. I found the reservoir not filling properly because the filter is restricted. I removed the filter and tested the machine. The unit is working as designed. Call complete.
Clif L.
MICROWAVE IKEA IBMS1456XS0 Arrived on site to diagnose a microwave that will not start. Tested unit and found button holder for start button broken. Holder will need to be replaced to complete repairs. ordrng 1 CNOTE (CL ONLY) and 1 W11116990 (button)
Lou S.
VENTHOOD KITCHENAID KXD4636YSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the unit motor and tested. The unit operated as designed; however, the unit did not go back down without holding the momentary switch until the vent was completely down. I checked all of the switches and housings, motor arm and motor. I could not find where the issue was holding the vent up from operating down without holding the switch. I advised the customer of the issue and advised that I would come back with a Senior Tech and am ordering the momentary switch, another motor, motor arm, and switches. Unit was left on as it is operating, but have to hold the switch down until it is fully up and all the way down. ordrng 1 W11097349 (covr-swtch) and 1 W11230930 (SWITCH-PB) and 2 WPW10398341 (switch)s and 1 WPW10421277 (arm-motor)"
Kevin B.
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and inspected dryer and found it is heating properly but there is no airflow through lint screen, removed vent hose and airflow has returned. Apartment maintenance is present and will correct vent to the exterior. Job complete."
Kevin B.
DRYER WHIRLPOOL WED4850HW0 arrived on site and inspected dryer and found motor is turning but drum is not, disassembled dryer and found tension pulley has fallen off. After correcting tension pulley dryer is now operating properly. No lint found at time of service, job complete"
Arthur B.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for customer complaint of French door refrigerator not cooling. Removed evaporator cover and found fan not moving. Defrosted all of evaporator of ice and removed evaporator fan assembly. Reassembled and tested. Unit now cools as designed. No other issues found. All water connections were dry at time of service.
Kevin B.
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and found error code for long fill, set washer into a diagnostic cycle and found cold water valve is getting power but will not actuate. Will need to bring that control board and housing to correct the issue. No water leaks from connections at time of service; saved tckt"
Joseph C.
WASHER MAYTAG MVWC565FW0 "Arrived on site for “banging around, during spin cycle” complaint. Inspected unit and found unit to unlevel and suspensions worn. Agitator broke, during removal. Replaced agitator. Unit needs to be leveled, before running next cycle. Unit is performing as designed. Calibrated unit. No leaks detected, at time of service.
Joseph C.
DRYER MAYTAG MEDC215EW1 "Arrived on site for “clothes not getting dry/too long dry times/coming out wet” complaint. Inspected unit and found high limit thermostat blown, due to blockage of dryer venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Jonathan S.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range drawer not closing correctly. Inspected unit and work area. Found drawer not in correct position, back glide not in rail. Corrected drawer and tested all operations. All tested good. Spoke with customer on user care guide."
Chase S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site complaint was freezer and fridge not cool the complete back wall of the freezer was frozen up told customer that they need to get it thawed out because there’s too much ice buildup in there need to order defrost heater and return with other parts; ordrng 1 2188175 (heater,defrost)"
Robert J.
REFRIGERATOR WHIRLPOOL KFCO22EVBL5 Arrived on job for complaints of no ice. Found gear in module broken. Replaced icemaker and it filled with water.
Joseph C.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for “lines through screen”complaint. Per my previous diagnosis, removed and replaced control panel. Set clock and date. Unit is performing as designed."
Robert J.
RANGE GE PT7800SHSS Arrived on job for complaints of noise. Found transformer vibration causing noise. Item not in parts screen item #5008 on insulator parts screen. ; saved tckt
Paul R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the vent fan and tested the unit. The unit is working as designed. Call complete.
Tyler B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit not heating on timed dry. Ran cycle and found timer defective. Removed and replaced timer and tested good
Brandon C.
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site for customer complaint of oven not heating, I tested oven 4 times, it heated up as designed. Found seal was broken, ordering oven seal. Bringing back ignitor and control in case problem continues. ; ordrng 1 WPW10535778 (gaskt-door)"
Clif L.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site to diagnose a refrigerator with damaged doors. Found both doors rusting. Replaced both doors and name plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Jonathan S.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found off brand filter in unit. Performed diagnostics and inserted bypass in filter housing and found dispensing water. Advanced ice maker and found it will continue to cycle and will not stop until ice maker is turned off. Will need to replace ice maker and spoke with customer on having the correct water filter on hand to test filter housing. ordrng 1 W10502642 (reservoir/ FILTER HOUSING )"
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to to test unit for Tripping breaker. Tested unit and found no issues at this time. Explained to manager that we tested wash motor, drain motor, heating element, and had no issues with unit running. Found the possibility of the breaker switch needing to be replaced. Job complete"
Thomas L.
OVEN KITCHENAID KODE300ESS00 Arrived on site for no operation in either oven or control panel. Found that the unit had a failed control panel fuse and a thermal operating device for the lower oven as well. Removed unit from wall. Repaired unit. Reinstalled in wall. Unit now operates properly.
Leonardo C.
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to unit for damaged panel and drawer. Found both parts damaged. Went to replace panel and found new panel damaged in box. Will order new panel and drawer. Ordering panel W11175518 x2 and new drawer WPW10330070 x2. Office to reschedule ; ordrng 2 W11175518 (PANEL )s and 2 WPW10330070 (DRAWER STAINLESS)s
James C.
REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site and tested operation. I found freezer lights and fresh food console lights out. I found freezer lights have failed and installed new modules. Tested operation and found unit working properly. Job complete
Wesley P.
WASHER WHIRLPOOL WFW94HEXR2
Al R.
RANGE WHIRLPOOL WFE505W0HS1 Arrived to install panel.Removed and replaced it.Job complete
Lou S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit was not level causing the door to sag on the right side and the left side was rubbing on the tub. I leveled the unit and then found that the rack stop on the right side had come off. I reinstalled the stop and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Wesley P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and installed control and UI. All checks good. Unit is now operating as designed.
Wesley P.
REFRIGERATOR ELECTROLUX EI32AR65JSI Arrived on site and performed wellness check on fridge. All operating as designed. Repaired seal gap with heat treatment. Unit passes operational inspection.
Al R.
WASHER ROPER RTW4516FW2 "Arrived to inspect washer rinse light flashing and unit not completing the cycle.Confirmed the complaint and lifted the unit up and noticed the plastic cover was off and the belt was wrapped around the cam.I reassembled the items, tested the unit and unit tested as designed.All water lines were dry at the end of service.Job complete"
Wesley P.
DRYER MAYTAG LSG7806AAE Arrived on site and found that plug switch has broken continuity. No voltage at motor from hot to ground. Voltage at timer to switch. Non from switch. Will need 2 man to repair. Utilized techline for diagnostichelp. ; ordrng 1 2NDMAN and 1 CSREVIEW and 1 WP208823 (switch-plg)
James C.
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and visually witnessed console waking up and making selections. Called tech line and spoke to Sterling #7726075568. Verified proper voltage and hertz. Verified no lines touching with ui ribbon. Tech line has submitted to engineers and will have product and complaint reviewed for recommended repair. Job complete
Kevin B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found fresh food doors are not leveled, after correcting customer also has pictures of the sides of the fridge has small dents along the bottom. This happened during delivery and is not a repairable part of the refrigerator, KitchenAid is already aware of the situation and customer will discuss the dents with them further. No water leaks from connections at time of service, job complete."
Lou S.
COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to install previously diagnosed and ordered part. Due to the panel being scratched and the unit falls within the 30 day cosmetic warranty, I removed and replaced the panel and tested the unit. Unit operated as designed. No gas leaks detected during service, job completed."
Jonathan S.
RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site for front burner and busted. Inspected unit and work area. Found front left burner had failed. Inspected burner electrical receptacle, found no damaged. Removed burner and tested on high and low. Found burner cycling correctly. Tested all other operations. All tested good ."
Kevin B.
DRYER AMANA NED4655EW1 "Arrived on site and found dryer will not start, inspected incoming power and found 120 V from L1 to ground, and 120 V from L2 to ground. However measuring across L1 and L2 shows no voltage. Removed plug from outlet and bent pegs outward and dryer will now start properly. Informed customer that outlet will need to be replaced to correct the issue. Airflow is currently good and no lint found at time of service, job complete"
Paul R.
WASHER MAYTAG MVWX655DW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the motor and tested the unit in auto diagnostics. The unit completed the cycle and is working as designed. Call complete.
Tyler B.
REFRIGERATOR FRIGIDAIRE FFFH20F2QWC Arrived on site for gasket replacement. Unit only has one. Only one left with tech. Replaced gasket and tested good.
Paul R.
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced both RC thermistors and the main control. The UI box had the correct part number on the tag but the control that was in the box was a different part number. Reordering the UI. Ordering W10822640 CNTRL-ELEC. ordrng 1 W10822640 (CNTRL-ELEC)
Scott M.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for long dry times . Used vent test kit . Found restricted air flow. Suggested getting new vent and have vents cleaned . No lint build up at time of service . Job complete
Brandon C.
WASHER MAYTAG MVWB765FC3 "Arrived on site for customer complaint of unit not working, found water valve was faulty, I replaced valve, unit tested good."
Arthur B.
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found broken glass blocking fins. Removed glass and tested unit. Unit now drain as designed. All water connections were dry at time of service.
Thomas L.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for water not dispensing. Depressed water dispenser paddle and the water solenoid does buzz. Indicating that the water dispenser paddle works properly. The valve is not opening. The gasket at the ice box door is leaking air and causing frost. Will replace valve and gasket. Water connections are currently all dry.; ordrng 1 W10247763 (gasket)
Lou S.
DRYER MAYTAG MED6630HW0 "arrived on site to install previously diagnosed and orders parts. At the previous service call, I found that the unit was vibrating badly. I had some sealant pads in my service van and applied them to the blower wheel housing, exhaust pipe, and back panel. Once I got the unit reassembled and tested, I found that the unit continues to vibrate. I unassembled the unit and placed more sealant pads on the blower housing, the exhaust pipe at the blower housing and the exhaust pipe at the back panel. Also applied some pads to the right side panel and the right side panel at the bottom panel. Reassembled the unit and tested and the unit operated as designed and was not making the loud noise. No lint observed during service, job completed."
Chase S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site customer complaint was that it was still not making ice put in test mode icemaker is not getting any water going to order the water valve and return with the heater; ordrng 1 W10341329 (valve)
James C.
DRYER WHIRLPOOL MED5630HW0 Arrived on site and installed new console Drifted proper fit. Job complete
Paul R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator with a no cool condition. I found the evaporator cover completely frosted up due to the out let vents being covered with bagged food product. I also found the product pushed all the way to the rear against the evaporator cover preventing any airflow. I ran a defrost and found it working correctly. I tested the thermistors and the checked good. I found the dampener working as designed. I went over loading the unit with ms. The unit is working as designed. Call complete.
James C.
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and tested operation. Water was turned off so I turned on to test. I found both hot and cold valves not closing completely on unit. Installed new valve and flushed water lines to clear sediment. Tested operation and found unit working properly. Job complete
Scott M.
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not starting . Found unit out on back patio with no cover . Removed leaves and debris from latch . Ran diagnostics all checked normal . Nonwater leaks detected at time of service . Job complete .
Clif L.
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not agitating properly. Found failed shifter in unit. Replaced shifter and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Clif L.
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not completing spin cycles. Tested unit and found main control not going into diagnostics indicating control failure. Replaced main control and calibrated unit. All checks good at this time and no leaks were found at time of service.
Wesley P.
DISHWASHER WHIRLPOOL NAUKNOWN Arrived onnsite and reset unit. All checks good. Customer needing instruct. Unit is now operating as designed.
Wesley P.
WASHER WHIRLPOOL WFW5090JW Arrived on site and replaced control. Unit is now operating as designed. All checks good. Advised customer on use and care.
Chase S.
WASHER MAYTAG MVWB835DW4 Arrived on site found the lid was broken took your old lid off put the new lid on tested unit everything work great all lines are dry
Brandon C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to replace vent ordered by previous tech, after replacing unit tested good."
Tyler B.
DRYER WHIRLPOOL WGD8620HC0 Arrived on site for unit with f3e3 per service bulletin check connections at control and replaced thermistor and tested good.
Andy B.
WASHER WHIRLPOOL n/a
Thomas L.
DRYER GE GTD33EASKOWW Arrived on site for noise the operation. Tested unit to find the noise was coming from the loose front felt. Corrected situation and you didn’t now operates with normal sound levels. Discussed with customer vent cleaning.
Robert J.
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job to replace control console. Replaced control console. Tested unit for touch response issues. No issues at this time. Job complete
Andy B.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed evaporator motor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Lou S.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=2 degrees and RC=41 on setting of 33 degrees. I found a large amount of ice built up on the bottom of the RC Evap cover. I removed the cover and f undo a large amount of ice built up on the evaporator. I removed the ice and found the thermistor in the wrong position. I placed the thermistor in the correct position and checked the drain tube at the back of the unit. The tube was clear. I replaced the fan scroll and advised the customer that due to the wrong positioning of the thermistor, the unit was not defrosting correctly and not measuring the temps correctly. No water leaks observed during service, job completed"
Robert J.
DRYER WHIRLPOOL MEDB835DW4 "Arrived on job to replace bulkhead in unit. Replaced bulkhead, tested unit. No other issues at this time. Job complete."
Paul R.
DRYER GE DPVH890EJ1WW
Paul R.
DRYER GE DPVH890EJ1WW Arrived onsite for the dryer that beeps twice when the start button is pressed but will not start. I found the door switch burned. The door switch needs to be replaced. I replaced the door switch and had the same results. After further testing I found one of the white wires between the door switch and the molex connector to the door switch open. The wire harness needs to be replaced. Ordering c-notes.; ordrng 1 C-NOTES (DW IS GETTING THE WIRE HARNESS
Clif L.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with an oven light that is not operating. Tested unit and found control board not sending power to light assembly. Replaced control board and tested unit. Found all is functioning properly at this time.
Jonathan S.
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site to install previous diagnosed part. Removed failed wire harness and installed complete harness. Tested operation and all tested good.
Arthur B.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for builder complaint of door not closing on dishwasher. Adjusted strike. Door now closes properly. No other issues found. All water connections dry at time of service.
Paul R.
OVEN GE CGS985SET8SS Arrived onsite for the range with a broken knob. I found the shaft on the front right knob broken. I replaced the knob. Call complete.
Paul R.
OVEN GE CGS985SET8SS Arrived onsite for the range with a broken knob. I found the shaft on the front right knob broken. I replaced the knob. Call complete.
Clif L.
OVEN FRIGIDAIRE FFGW2425QSA Arrived on site to replace ignitor for oven. Replaced parts and tested unit. Found all is functioning properly at this time.
Arthur B.
WASHER LG WM2233HW Arrived onsite for customer complaint of front load washer leaks when filling. Removed top and tested unit. Confirmed issue. Found water flowing from front of unit near dispenser. Removed tub full hose and found dryer sheet in hose. Removed obstruction and tested unit. Unit now longer leaks in front. Found no other leaks as well.. All water connections were dry at time of service.
Joseph C.
WASHER AMANA NTW4516FW2 "Arrived on site for “squeaking, during cycle” complaint. Inspected unit and found gearcase faulty. Removed and replaced gearcase. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service"
Thomas L.
OVEN JENN-AIR JJW2830DP02 Unit will need a new outer door glass for the lower door. ; ordrng 1 W10798378 (glass-door)
Lou S.
OVEN WHIRLPOOL WFG720H0AS1 "arrived on site to install a part for the customer. Upon arrival, the customer advised that the bottom panel of the range oven needed to be replaced and they had the part. I removed and replaced the oven bottom panel and tested. Unit is operating as designed with no gas leaks detected during service, job completed."
James C.
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. I found the softener dispenser full of water and not siphoning properly. I found siphon to be warped causing issue. Installed new drawer and tested. Unit tests good. Job complete
Brandon C.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice clumping in fresh food section, found ice door was not sealing on top left corner. Ordering ice door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10702031 (door-ice)"
Luis M.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site for no ice. Found obstruction in fill tube,removed obstruction ran icemaker through a cycle water filled icemaker unit working as designed."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRV986FDEM0 "Arrived on site for refrigerator freezer making abnormal noises and freezer ice maker cubes looking smaller. Inspected unit and work area. Checked for ice buildup on RC evaporator, none found. Performed diagnostics mode and tested freezer components. Found all passed in test mode. Gained access to FC evaporator and found minor ice buildup on top of evaporator. Found complete frost pattern on FC evaporator. Found signs of ice maker leaking water. Assembled unit and cycled FC ice maker and no leaks. Removed toe plate and found condenser covered in animal fur. Cleaned front of condenser and shown customer how to remove. All tested good at time of service. No water leaks detected."
Lou S.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "arrived on site to inspect wall oven display. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. I cleared the code and tested. Error code continued to show and the UI began to change the display after approximately two mins of no use. I removed and replaced the main control and the UI due to the UI coming on and changing the display without me pressing any keys. I retested the unit and it operated as designed. Job completed."
James C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and found moisture on top of freezer door gasket. Adjusted door and installed new door gasket due to moisture building inside gasket. Unit tests good. Job complete
Lou S.
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, tested the dispenser and ice began to dispense. I checked the ice bin and found a large clump of ice inside the bin. When I removed the bin, I found ice on the motor coupling ad ice on the bin coupling. Customer advised that they have found ice stuck in the ice chute keeping the ice door open and allowing warm air into the ice bin and melting the ice causing it to clump. The large clumps are not allowing the cubes to reach the outlet of the bin and be dispensed. I advised the customer to check the ice door from time to time, as well as, the motor coupling and bin coupling to make sure there is not ice formed inside both.
James C.
RANGE KITCHENAID KDRS467VSS05 Arrived on site and found latch broken and oven light on. Installed new latch and tested operation. Unit tests good. Job complete
Robert J.
DRYER GE GTD65EBPL0DG "Arrived on job to replace belt in dryer. Replaced belt, tested unit. No other issues found at this time. Job complete"
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to install previous part. Removed failed door and installed new. Tested all operations. All tested good, no water leaks detected."
Robert J.
WASHER WHIRLPOOL WFW8740DW "Arrived on job for issues for light not coming on and noise issues. Tested unit, found that switch wl and control panel needed replacement. Replaced switch wl and control panel. Tested unit. Unit working properly at this time. Job complete."
Brandon C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of dishwasher not cleaning properly, unit tested good, instructed customer to switch soaps, and turned the rinse aid up. No leaks"
Robert J.
DRYER MAYTAG MEDB835DW4 "Arrived on job to replace drum In unit. Replaced drum, tested unit"
Al R.
COOKTOP WHIRLPOOL WCE97US0HB00 Arrived to measure unit. Measurements were Width is 21 5/8 X length 31.3/4 inches glass cooktopJob complete
Wesley P.
MICROWAVE KITCHENAID KMBD104GSS00 . I was able to adjust door for thorough latching. All else checks good. Unit is now operating as designed. And heating properly.
Lou S.
WASHER MAYTAG MVWC555DW0 "arrived on site to inspect washer lid not locking. Upon further inspection, I attempted to place the unit in diagnostics and the unit was dead. I tested voltage at the wall and it was good. Tested voltage to the control, and it was good. Following the tech sheet, I tested the main control at the J2 connector and tested on the control header and found that the unit did not show 13VDC as it showed 0. Left t(e unit unplugged for safety. No water leaks observed during service, job completed.
Wesley P.
WASHER WHIRLPOOL WFW92HEFW0 Arrived onnsite and installed new UI panel with SM. Unit is now operating as designed.
Joseph C.
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for “unit will not start cycle” complaint. Inspected unit and found F5E1 error code. Tested door latch. Test failed. Removed and replaced latch. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Chase S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site found fridge was unplugged plugged back in unit started right up started to cool talk customer I’ll get them back on the schedule to come back out to make sure everything is working properly;
Al R.
REFRIGERATOR GE CYE22TSHFSS Arrived to install previously ordered part.Removed and replaced the fan gasket.Reassembled and unit powered on and began operating properly..Job complete
Lou S.
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit always has water in it and it smells. I advised the customer that the basket has a balancing liquid built inside of it and it sounds like there’s always water inside. The smell could be due to hard water and simply needs to be cleaned. I placed the unit in diagnostics showing error codes F7E0 and F9E2. I cleared the codes and continued with testing. The unit operated as designed and drained properly as I lifted the drain hose from the drain pipe watched the water being drained. I removed the basket to inspect the drain area and all looked good. I removed the drain hose and pump ad inspected both and both were good. I questioned the customer if they recently had a power outage as the unit was showing an error code for such ad they were not sure. I advised that due to the power outage and the unit possibly being in use at the time, caused the unit to sh
Andy B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.