We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Kyle, TX 78640
Leonardo
Job Details:
08/22/2022
Arrived on site to test unit for door not closing. Test unit and found damaged cavity called Techline and unit is no repairable File#7734413515
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Tyler
Job Details:
08/22/2022
Arrived on site for dishwasher needing new element. Upon arrival confirmed issue and found old element with gold bushings. Replaced and tested element and found no leaks. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Marble Falls, TX 78654
Lou
Job Details:
08/22/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Cliff
Job Details:
08/22/2022
Arrived on site to diagnose a washer that is popping when shifting. Tested all parts and components and found no failures to unit at this time. Advised customer on sliding clutch assembly and normal operating noises. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near New Braunfels, TX 78130
Andrey
Job Details:
08/22/2022
"Arrived on site to test unit for vibrating noise, customer played a few recordings, tested unit could not replicate noise called tech line, tech line stated that since the noise cant be replicated suggested to attempt to find possible areas were noise can be developing and add sound pads SR#7734413952, applied sound pads and zip ties to all possible locations, after a hour did not hear any unusual noise, unit is running as designed, job complete"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near New Braunfels, TX 78130
Andrey
Job Details:
08/22/2022
"Arrived on site to replace previously diagnosed motor and directional switch, could not remove gear from old motor, replaced gear kit, motor and directional switch, applied grease to gears, tested unit, unit now functioning as designed, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Salado, TX 76571
Tyler
Job Details:
08/22/2022
Arrived on site for dishwasher needing new element. Upon arrival confirmed issue and found old element with gold bushings. Replaced and tested element and found no leaks. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wimberley, TX 78676
Kevin
Job Details:
08/22/2022
"Arrived on site and replaced kickplate insulation and front door panel. Customer requested that diagnostics cycle be run because they have heard a noise in the past that was not heard by previous technician. There was no excessive or abnormal noise during diagnostic cycle. Also started a normal water cycle and allowed it to run for several minutes and also did not hear anything abnormal. No further repair is required at this time, job complete 7734415069"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Holland, TX 76534
Tyler
Job Details:
08/22/2022
Arrived on site for refrigerator needing previously diagnosed hoses. Upon arrival customer stated unit had been working fine since previous repair. Opted to allow unit to function as is unless issue returns. No parts installed called complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near San Marcos, TX 78666
Kevin
Job Details:
08/22/2022
"Arrived on site and replaced all interior lighting per special project, Took one picture of all lights working after replacement, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near San Marcos, TX 78666
Kevin
Job Details:
08/22/2022
"Arrived on site and inspected dishwasher and found heating element has failed, took one picture. Replaced it and confirmed operation by running a diagnostic cycle heating element is operating at the end. Recommended that homeowner run hot water at sink before starting cycle. Discussed drying expectations and rinse aid, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near San Marcos, TX 78666
Kevin
Job Details:
08/22/2022
"Arrived outside and inspected dishwasher and found standing water in tub. found dishwasher pump is running but not removing the water. Replaced pump and this had no positive affect. Found drain hose where it connects to water inlet is kinked due to installers twisting hose as they ran it through cabinet. Unattached hose and on twisted it and link is gone and dishwasher will now drain, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Maxwell, TX 78656
Kevin
Job Details:
08/22/2022
"Arrived on site and inspected refrigerator and found evaporator is frozen over. disassembled freezer and moved enough frost to inspect connections. set refrigerator into test 38 and did not see any voltage to heating element. Removed rear panel and confirmed voltage is good exiting control board. Spoke with SW by metal has likely failed, replaced it with evaporator harness and used test seven to change refrigerator from adaptive defrost to regular, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78747
Scott
Job Details:
08/22/2022
Arrived on site for filter door on housing not closing . Found customer wasnt pushing filter far enough into housing . Installed new filter and instructed on proper metothed . Also showed how to turn off filter light . No water leaks detected at time of service. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sunset Valley, TX 78745
Scott
Job Details:
08/22/2022
"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78746
Scott
Job Details:
08/22/2022
"Arrived on site ,replaced main control . Ran harvest test . All checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Leander, TX 78641
Gerry C
Job Details:
08/22/2022
Arrived to inspect ignition issue. I found the center burner would not ignite as designed and further inspect revealed the spark would fail over 50% of the time. I removed the top and found the ignition wire was not fully seated into the igniter module. The issue was corrected and the unit operated as designed. No gas leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78702
Joe Z
Job Details:
08/22/2022
Arrived Noisy when running. Upon arrival test unit and found noise coming from blower assembly. Inspected blower wheel and it is fractured. Need to replace blower wheel . Replaced blower wheel and test unit. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Del Valle, TX 78617
Wesley
Job Details:
08/22/2022
Arrived onsite and removed and replaced the compressor and the dryer. Inspected joints and Verified no blockage from brazing then pulled vacuum for 25 minutes. Held vacuum properly. Charged unit with 5.7 oz of r134a. Good reading on the gauges with steady vacuum on the low side and 120 psi on the hi side. Advised customer on repair and replaced water filter with customer stock water filter. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Wesley
Job Details:
08/22/2022
Arrived onsite for repeat defrosting issue and found fridge had been plugged in in the model apartment. Found unit operating as designed. No longer a standing defrost issue. Advised maintenance on findings. In event of repeat failure. Replace the control.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Volente, TX 78641
Gerry C
Job Details:
08/22/2022
"Arrived to install previously diagnosed parts. Pulled unit out of cabinet to repair tub. Unassembled unit and installed new tub. Reassembled unit and tested unit, No errors recorded after test. Working as designed. No leaks observed during Service."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Austin, TX 78723
Wesley
Job Details:
08/22/2022
"Arrived onsite and found unit operating properly and found averages good, was advised that unit had stopped cooling the fridge section at one time and then resumed normal operation. Advised customer that a pattern should be documented, if this recurs, however immediate solution for a supposed control glitch is power cycling with a 5 minute break. Using the breaker."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Wesley
Job Details:
08/22/2022
Arrived onsite and repaired heater fulfilling the SP designation for heater replacement. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB07
Near Pflugerville, TX 78660
Cliff
Job Details:
08/22/2022
Arrived on site to diagnose a microwave with a damaged door. Found plastic on door cracking and replaced door. All is working properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Pflugerville, TX 78660
Cliff
Job Details:
08/22/2022
Arrived on site to replace previously ordered parts for microwave. Replaced cap and diode and tested unit. Found all is functioning properly at this time and no other parts were needed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Round Rock, TX 78664
Cliff
Job Details:
08/22/2022
Arrived on site to diagnose a washer that is not starting. Found strike broken and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Round Rock, TX 78665
Cliff
Job Details:
08/22/2022
Arrived on site to diagnose a washer that is not turning on. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78665
Cliff
Job Details:
08/22/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78737
Luis
Job Details:
08/22/2022
Arrived on site for door concerns. While opening freezer door with pressure on left side door opens at an angle normal operation and design by manufacture customer will need to open door from middle or right side of handle checked door seals good and operation good.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near The Hills, TX 78738
Luis
Job Details:
08/22/2022
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer W11606409 Replaced led modules with updated led modules,all leds working as designed. Autho S84638"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Bee Cave, TX 78738
Luis
Job Details:
08/22/2022
Arrived on site took pictures of measurements around unit called tech support per tech support unit is running as designed and enclosure will need to be modified to allow proper air flow circulation. Uploaded pictures SR#7733864098
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Marble Falls, TX 78654
Lou
Job Details:
08/22/2022
"Arrived on site to inspect range oven door damage. Upon further inspection, I found the oven door outer glass was broken. I removed and replaced the outer door glass and vacuumed the broken glass from the door and unit. Tested door operation and unit is operating as designed. Unit is located in a warehouse; therefore could not test the unit for gas leaks as its not connected to a gas source. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Round Mountain, TX 78663
Justin
Job Details:
08/22/2022
"Arrived on site for a washing machine walking around and being very loud during the spin. On arrival the customer stated it will do it just about every load regardless of size or what they put in there. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and manually activated all components to find all working as designed. However, I did hear a very faint abnormal screech during spin. I tested the shocks and suspension springs to find them good. I called techline and spoke with Austin and received SR# 7734415222. Austin recommended replacing the rotor and stator. I replaced both and then test the unit. I found it working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Mountain, TX 78663
Justin
Job Details:
08/22/2022
Arrived on site to install the heater per the special project. I installed the heater and then ran a test cycle. I found the unit working with no leaks present at the time of service. Call complete.
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Cedar Creek, TX 78612
Matthew
Job Details:
08/22/2022
Arrived onsite for oven (larger right) not heating. Upon arrival inspected unit. Found no spark coming from bake ignitor. Disassembled unit and found harness to ignitor not connected. Secured harness connector and tested. Unit is now functioning. Heated to 350 degrees and if functioning.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Bastrop, TX 78602
Matthew
Job Details:
08/22/2022
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Bastrop, TX 78602
Matthew
Job Details:
08/22/2022
"Arrived onsite for dishwasher cutting off mid cycle. Upon arrival unit would not turn on at all. Verified wall voltage and was good. Verified voltage at block and had no voltage. Rechecked supply and found no voltage. While unplugging/ plugin unit in, found socket making and breaking power. Buzzing sound coming from outlet. Notified customer that she would need an electrician to correct the supply. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Paige, TX 78659
Matthew
Job Details:
08/22/2022
"Arrived onsite to replace previously diagnosed parts. Per Whirlpool service pointer, heating element needed replacement to current version. Replaced element and tested . Unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78633
Paul
Job Details:
08/22/2022
"Arrived onsite for SP W11540964 - Special Project S17304. R/R heating element and I tested the unit. Operational test good, no leaks observed during service. Call complete."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Liberty Hill, TX 78642
Lou
Job Details:
08/22/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I installed one time to the lower rack, along with a fine clip and installed two tines to the upper rack. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Dripping Springs, TX 78620
Justin
Job Details:
08/22/2022
Arrived on site for a dryer with long dry times. On arrival the customer stated it will take several cycles to dry. I found the unit was in the garage and they had set up a custom vent system. They had a long pipe that routed to a box with a filter in it. I found this filter completely obstructing airflow. I tested the units airflow with the filter in and found almost no airflow. I removed the filter and test it again to find perfect airflow. I found the unit as designed and walked the customer through my findings. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details:
08/22/2022
Arrived on site to replace element due to special project. Replaced element test unit and unit test good job complete.
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Dripping Springs, TX 78620
Justin
Job Details:
08/22/2022
"Arrived on site for a washing machine not draining and getting a SUD error. I put the unit into diagnostics mode and found stored error codes F0E2 for over suds, F9E1 for long drain , and F5E4 for door not open error. I cleared the error codes. I then tried to manually activate each component and run a test cycle. During this the drain pump was running the whole time and I found it draining extremely slow. I gained access to the drain filter and found a large piece of cloth in it. I removed this and ran the same tests again. I found the unit now working as designed. I also inspection the pressure hose and found it good. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Lakeway, TX 78734
Justin
Job Details:
08/22/2022
Arrived on site to install previously diagnosed parts. On arrival the customer now had a video of the noise. It sounded as if it was a grinding noise. I installed the control and calibrated the unit. I then ran a diagnostics cycle and found it still working as designed. Upon further inspection I found several large items behind and under their washer. I found it rubbing up on the motor shield and allowing the shield to push up enough to hit the cam. This damaged the cam and could have been what caused the noise. I then removed the washplate and found a coin. I removed the coin. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Johnson City, TX 78636
Andrew
Job Details:
08/22/2022
"Arrived on site to test unit for broken agitator/dispenser. Found dispenser just popped out. Replaced with new dispenser, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near Blanco, TX 78606
Andrew
Job Details:
08/22/2022
"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics when using jumper from T-H. Found water pressure correct at 45psi. Ice maker had ice in it but not responding after cycling power a few times. Replaced ice maker, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Blanco, TX 78606
Andrew
Job Details:
08/22/2022
"Arrived on site to install previously diagnosed water pressure regulator. Found pressure today was at 40psi compared to last visit 88psi. Installed parts, and leveled unit. Advised customer to monitor. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Leander, TX 78641
Gerry C
Job Details:
08/22/2022
"Arrived on site for previously diagnosed part install. Unpacked and heated door gaskets. Installed new gaskets on unit, working as designed. CX was informed on how to open right door first. No leaks observed during service."
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model TC607X4
Near Austin, TX 78734
Justin
Job Details:
08/22/2022
Arrived on site to install previously diagnosed part. I installed the pedal and test the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Georgetown, TX 78633
Paul
Job Details:
08/22/2022
Arrived on site to inspect microwave. CX reports that the turntable keeps jumping track. Reseated table and Tested unit and I couldnt get the unit to recreate the problem. Unit was jumping the track because the turntable ring was not set correctly. I instructed the CX on setting the turntable ring properly. Operational test good. If CX continues to have this problem order and replace turntable ring (W11213915). Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spicewood, TX 78669
Leonardo
Job Details:
08/22/2022
arrived on site to replace heating element due to special project. Replaced element test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Vincent
Job Details:
08/22/2022
"Arrived on site for dishwasher, inspected unit and work area. Gained access to heating event to change out for the new and improved. Replaced heating element and tested, unit is now operating as designed. No leaks where observed during service, Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78717
Vincent
Job Details:
08/22/2022
"Arrived on site for dishwasher not draining, inspected unit and work area. Found dishwasher clogged at the filters and garbage disposal drain was also clogged from food sitting in the garbage disposal. Unclogged disposal drain and immediately started to drain fine. I advised maintenance to let tenant know not to put dirty dishes with solid foods and to also make sure garbage disposal is free from Amy food sitting. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78726
David S
Job Details:
08/22/2022
Arrived on site to install previous diagnose parts.I removed the bezels and cleaned the surface with alcohol. I wiped down the surface and installed the bezels. They are aligned and holding in place. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78717
Vincent
Job Details:
08/22/2022
"Arrived on site for dishwasher, inspected unit and work area. Pulled unit out and gained access to heater. Replaced heater and tested, unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Round Rock, TX 78681
Vincent
Job Details:
08/22/2022
"Arrived on site for refrigerator, inspected unit and work area. CX explained that the unit was trying to turn on and then a noise from the control would sound. He cycled the power and now everything is working as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, TX 78703
Joe Z
Job Details:
08/22/2022
"Arrived onsite for lid cracked at hinge area. Inspected hinges and are good. Replaced lid. Test unit. Lid open, closes, and locks as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Belton, TX 76513
Tyler
Job Details:
08/22/2022
Arrived on site for range giving f1e0 error. Confirmed issue and found stable power supply. Replaced control and found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78731
David S
Job Details:
08/22/2022
Arrived on site for water dispenser not working. I inspected the unit and work area. the customer stated they turned the temperature up in the fridge and the dispenser started working. I found the diffuser at the top completely blocked off and not allowing air flow to the fridge temperature sensor. I advised the customer to leave some space at the diffuser and temperature sensor I order for the air to flow properly. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, TX 78130
Andrey
Job Details:
08/22/2022
"Arrived on site to test unit for no power, tested unit found broken door switch, replaced door switch tested unit, unit now functioning as designed, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near New Braunfels, TX 78130
Andrey
Job Details:
08/22/2022
"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304, replaced heater, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78744
Joe Z
Job Details:
08/22/2022
"Arrived Noisy Spin.washer grinding during spin, not spinning or agitating properly. Upon arrival inspected unit. Noticed the washplate would spin freeley. Fount the basket hub had failed . Replaced the hub and test unit on diagnostics auto test cycle. Notice unit will not drain completely. There is remaining water in tub and basket. Found lots of debris between inner basket and outer tub. Cleared debris. Test unit. Unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78759
Kimo
Job Details:
08/22/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new Sump&motor, control and vent. And tested unit and found unit operating as designed no leaks. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Kimo
Job Details:
08/22/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?after doing so I tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near Cedar Park, TX 78613
Kimo
Job Details:
08/22/2022
Arrived onsite for a refrigerator that was not leveled properly when installed. Upon inspection I found that all rollers looked good and functional. I adjusted them to her the refrigerator setting leveled and not rock back and forth. As unit was sitting in a divot in the garage floor. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Round Rock, TX 78681
Vincent
Job Details:
08/22/2022
"Arrived on site for refrigerator, inspected unit and work area. I used my floor protector to slide refrigerator out. I then turn off water supply to refrigerator and disconnected all water lines to gain access to the compressor and remove back cover. I then used my tank to recover refrigerant and unsolder the old compressor. Installed the new compressor and solder joints and access valve. Vacuum the system for about 15 min, vacuum was holding. I then charged the system with refrigerant and tested. Compressor sounded healthy. Disconnected and waited for pressures to equal. Reassembled unit and plugged back in. Advised CX to let unit cool for minimum of 24 hrs before using. Unit is now operating as designed no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78744
Joe Z
Job Details:
08/22/2022
Arrived onsite for Leaking at the Top. Upon arrival inspected unit and there is no water leak. Found 4 gap on gasket on top right corner of FC door. The gasket is not formed correctly. Used heat gun to form gasket correctly. Inspected all gaskets and all gasket are now correct. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Leander, TX 78641
Lou
Job Details:
08/22/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Liberty Hill, TX 78642
Lou
Job Details:
08/22/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found dry water stains on the floor at the front left wheel (photo). When I opened the FC door, I found frost on the FC evap cover. Tested temps in the fresh foods section and found it to be 59 degrees. I inspected the center mullion and found a gal at the bottom right corner of the FC door gasket. Attempted to repair the gap and could not. Tested the ice maker and found no leaks when dispensing water into the tray. Tested the water dispenser and no leaks as well. I removed the filter and found it to be a generic filter and the seals not sealing properly causing the filter to leak (photos). Contacted techline and spoke to Drew and advised of the air gaps in the gaskets and he provided SR#7734406685 and advised he would send the file for review and someone would contact the owner within 24-48 hours. Sent photos to techline for verification. I advised the customer of this issue and provided the SR#. No further leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Temple, TX 76504
David Z
Job Details:
08/22/2022
Arrived on site to diagnose washer that is only completing cycles on warm / normal. Tested unit and found cold turned off. Found temperatures are correct and hoses are not reversed. Replaced control and tested normal cycle and diagnostic cycle. Found both working as designed at this time. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78738
Luis
Job Details:
08/22/2022
"Arrived on site. Diagnosed a defective drain pump,replaced pump ran water through pump no leaks entering pump and draining,replaced defective recirculating pump ran diagnostics weak after flow replaced valve ran diagnostics all test passed diagnostics. ; used 1 W10897719 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gatesville, TX 76528
David Z
Job Details:
08/22/2022
Arrived on site to diagnose refrigerator buzzing when it's running. Ran unit and confirmed a loud buzzing coming from the freezer compartment. Found buzzing coming from evap fan assembly. Replaced motor and insulated fan bracket with pads. Ran unit and confirmed significantly less noise. If noise returns we need to replace the the rubber insulator and blade. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Gatesville, TX 76528
David Z
Job Details:
08/22/2022
Arrived on site to install refrigerator door switch to resolve intermittent operation. Replaced switch and verified unit working as designed. call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liberty Hill, TX 78642
Lou
Job Details:
08/22/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
Kimo
Job Details:
08/22/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304. After doing so I tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
GE RANGE
Model CGS990SET1SS
Near Austin, TX 78723
Wesley
Job Details:
08/22/2022
Arrived onsite and tested oven for failing after preheat by tripping breaker. Customer stated that the unit symptom still intermittently tripped following previous repair. Unable to trip breaker running oven at 400f for 30 minutes. Advised customer that it is likely the issue is stemming from the fact that the breaker is not dedicated to the oven and the oven is not compatible with the GFCI. Advised asking an electrician about installing a non gfci breaker to be better suited to the oven.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Hutto, TX 78634
Cliff
Job Details:
08/22/2022
Arrived on site to diagnose a washer that is not cycling properly. Found drain pump wiring broken and repaired wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kyle, TX 78640
Kevin
Job Details:
08/22/2022
"Arrived on site and sound washer is slowly filling with water when it is off and no cycle is being run. Replaced valves and ran a calibration cycle and then an automatic test cycle to confirm water pressure is correct. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near New Braunfels, TX 78130
Andrey
Job Details:
08/22/2022
"Arrived on site to test unit for not cooling properly due to gasket not sealing, tested unit found RC door gasket not sealing, adjusted bottom hinge leveled back of unit , gasket is now sealing good, job complete"
We serviced a
JENN-AIR OVEN
Model JJW3430IL00
Near New Braunfels, TX 78130
Andrey
Job Details:
08/22/2022
"Arrived on site to replace previously diagnosed console, replaced console, advised customer to connect to Wi-Fi to prevent future issues,tested unit unit functioning properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near New Braunfels, TX 78132
Andrey
Job Details:
08/22/2022
"Arrived on site to test unit for low ice production and water not dispensing, tested unit found really thin ice cubes and water trickling from dispenser, removed filter and water flow returned to normal, advised customer to replace water filter, no leaks detected job complete"
We serviced a
MAYTAG MICROWAVE
Model MMV5220FZ2
Near Austin, TX 78750
David S
Job Details:
08/22/2022
Arrived on site to possibly install previous diagnose parts. I did a side by side test of the transformers and found the ohming out the same. I spoke with SW and we isolated both the 4903 relay and the 4913 relay. We found the 4913 not closing during certain settings causing a no heat issue. I am ordering the main control. ; ordrng 1 W11342989 (Control)
We serviced a
HOTPOINT DRYER
Model HTDX100EM8WW
Near Georgetown, TX 78633
Paul
Job Details:
08/22/2022
"JM: Arrived onsite to inspect no start on dryer. I found that the 30 amp in line fuse blown because the fuse holder had gotten hot and the connection was loose causing the problem. I used my mini breaker to bypass and tested the fuse and the unit began working and heating. The fuse and the fuse holder need to be replaced.Ordering WE1X21955 (fuse holder) and will return with WE1X21975 (Fuse). Office to schedule appointment.a; ordrng 1 WE1X21955 (Fuse holder)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Johnson City, TX 78636
Andrew
Job Details:
08/22/2022
Arrived on site to replace fill tube w/ heater. Last visit was able pull unit out far enough to verify replacement. This time out unable to unit out as right side sits 1/2 lower than tile. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EBS01
Near Austin, TX 78727
Kimo
Job Details:
08/22/2022
Arrived onsite for refrigerator that is making as popping noise. Upon inspection I tested the damper and found that the noise was coming from the damper. I am ordering 1x damper. ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Austin, TX 78731
David S
Job Details:
08/22/2022
"Arrived on site dryer making a squealing noise and the water line cover missing, I tested the unit and found the pulley squealing ; ordrng 1 4392065 (Repair kit)"
We serviced a
MAYTAG DRYER
Model MDE28PDCYW1
Near Austin, TX 78744
Joe Z
Job Details:
08/22/2022
"Arrived onsite for Unusual Sounds During Operation . Upon arrival inspected unit. Turned basket by hand and heard lots of scraping coming from blower assembly. Found motor mount and bracket has failed. Also found blower wheel broken. There are also a few screws missing. Need to order motor bracket, blower housing, screws . Bringing back prescreened parts; ordrng 1 WP660658 (Motor bracket) and 1 WP488729 (Screws) and 1 W10888146 (Blower housing)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78702
Luis
Job Details:
08/22/2022
"Arrived on site for cooling issue in fresh food compartment. Upper section of fresh food warm bottom drawer of crisper cold,ran diagnostics weak to no air flow from vents,diagnosed fresh food evaporator not defrosting correctly,ordering evaporator cover that includes new thermistors. ; ordrng 1 W11395558 (Cover evap)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, TX 76544
Tyler
Job Details:
08/22/2022
Arrived on site for Asher needing previously diagnosed harness. Upon arrival installed part. Found similar failures as before. Ill need techline notify during business hours.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Wimberley, TX 78676
Kevin
Job Details:
08/22/2022
"Arrived on site and inspected refrigerator and found water is splashing out of icemaker chute/funnel when it is filling. Sent a short video to KB/service management. Will need to bring back in-line pressure reducer, waterline and fill tube.; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Waterline) and 1 W10823511 (Fill tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KURR114KSB00
Near San Marcos, TX 78666
Kevin
Job Details:
08/22/2022
"Arrived on site to replace door for cosmetic issue, found new door is dented on the bottom left-hand corner will need to order another door; ordrng 1 W11546134 (Door)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78747
Scott
Job Details:
08/22/2022
Arrived on site for lid strike and also bezel broken . Will need to order bezel and will install strike on return . Call to set return ; ordrng 1 W11545554 (Bezel)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78702
Joe Z
Job Details:
08/22/2022
"Arrived onsite for Vibration or Out of Balance loads. Upon arrival test unit and basket shook a lot during spin. Found the basket to be quite bouncy. Replaced suspension. Balance is a lot better, but still more shaking than normal. Need to replace gearcase. Ordering gearcase and agitator; ordrng 1 W11454734 (Gearcase) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details:
08/22/2022
"Arrived on site to diagnose a refrigerator that is not sealing properly. Found lower mullion will need to be reshaped and sealed with food grade silicone, and rc light switch is also broken and in need of replacement. Office to set return appointment. ; ordrng 1 W11123941 (Switch)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Marble Falls, TX 78654
Lou
Job Details:
08/22/2022
"Arrived on site to inspect washer latch issues. Upon further inspection, I found the lid strike broken. I removed and replaced the strike and attempted to test, but the unit would go into diagnostics showing no error codes and do nothing. I attempted to start a normal cycle and the unit would not get past sensing. Tested voltage and unit is getting 124V. Tested the lid latch and its getting 120V at pins 1 & 2 and at 2 & 3. Contacted techline and spoke to Rich and advised of the complaint and my findings. While talking to Rich, I attempted to place the unit in diagnostics again and this time it showed error code F6E1. Rich recommended replacing the main control and UI fascia. Provided SR#7734413279. I am ordering the main control, user interface fascia and another strike and scheduled return service for 08/31/22. Unit left unplugged for safety and no water leaks observed during service.; ordrng 1 W11561182 (UI fascia) and 1 W11481108 (Main control) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Smithville, TX 78957
Matthew
Job Details:
08/22/2022
"Arrived onsite for washer not starting properly. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 5/1 lid switch, 2/1 stuck button . Ran diagnostics and console issues are intermittent. Replaced console. Ran multiple test and eventually the latch began having issues. Need to order and also replace the latch. Office to reschedule. May need AUTHO.; ordrng 1 W10810403 (Latch) and 1 AUTHO (AUTHO)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Hutto, TX 78634
Cliff
Job Details:
08/22/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced pantry door which came with new control in box. Noted rc door regular ss not black ss and pantry door has scratch. Reordering doors and office to set return appointment. ; ordrng 1 W10815668 (Pantry Door) and 1 W10815686 (Rt rc door blk ss)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78728
Kimo
Job Details:
08/22/2022
"Arrived onsite for refrigerator that is making a humming noise. Upon inspection I found no ice on the evap. But while testing the fan I found that the fan was noisy I am ordering the grommet, and fan blades just in case. And will return with the motor as well; ordrng 1 WP67006337 (Fan blades) and 1 W11249950 (GROMMET)"
We serviced a
WHIRLPOOL WINE COOLER
Model KUBR214KPA
Near Austin, TX 78759
Kimo
Job Details:
08/22/2022
Arrived onsite for whine collier that is not cooling. Upon inspection I found that the push plate was missing so when you close the door it would not push the button to startup the compressor and cool the unit. I am ordering 1x push plate. Office to reschedule.; ordrng 1 W11360703 (Plate push)
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2427IL02
Near Austin, TX 78730
David S
Job Details:
08/22/2022
Arrived on site for console not powering on. I gained access to the control and tested voltage to the console. I found the control provincial g 14vdc to the console. I unplugged the console and plugged it back in. The console powered on. I am ordering a new console to fix and intermittent console issue. ; ordrng 1 W11451765 (Console)