Local Reviews
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Clif L.
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that is taking too long to cycle. Tested unit and found clogged external venting preventing proper dry times. Advised homeowner on company to use for dryer vent cleaning. No further repairs to be done at this time and dryer is working as manufacturer intended.
Brandon C.
REFRIGERATOR LG LFXS28968S/00 "Arrived on site for customer complaint of filter not screwing in all the way, found faulty filter head, I replaced filter head, unit tested good. No leaks at time of service"
Clif L.
MICROWAVE IKEA IBMS1455DS01 Arrived on site to replace previously ordered parts. Replaced button and button holder and found all is now working properly.
Jonathan S.
REFRIGERATOR KITCHENAID KRMF706EBS01 (DM) Arrived on site for refrigerator tripping break. Inspected unit and work area. Found frost build up in the right front of the freezer reaching all the way to the back. Runs diagnostics mode and tested operations. All operations tested good. Could not get the unit to trip the breaker while in the home. Steamed the frost build up out of the freezer.
Noah D.
WASHER WHIRLPOOL WTW7000DW0 "Arrived onsite to diagnose washer for no spinning, upon inspection found the F7E5 error code for shifter failure, tested drive and motor, which failed, ordering shifter and gear case, office to reschedule ; ordrng 1 W10006494 (SPRING) and 1 W10275082 (RING) and 1 W10447973 (CLUTCH) and 1 W10447975 (SLIDER) and 1 W10447976 (DRIVE )"
Lou S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, customer advised that they find water on the floor at the front right corner of the unit. When I opened the unit door, I found a large amount of detergent buildup in the tub, dispenser, and filter. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed with no leaks. I inspected underneath and found no evidence of leaks. I removed the filter and cleaned the detergent debris off and inspected the spray arms. I made recommendations for use & care and detergent use/selection. Also recommended that they clean the unit a few times before using again to get all the detergent debris out. No water leaks observed during service, job completed."
Wesley P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite and installed damper to repair freezing fridge situation. All checks good. Unit is now operating as designed.
Jacob S.
WASHER MAYTAG MVWB765FW4 Arrived onsite for unit not filling up on deep water fill. Tested unit. Found F8E6 error code. Cleared code. Tested unit. Unit test good. No leaks at this time. Gave customer instruct and info on water efficiency of unit. Job complete
Clif L.
REFRIGERATOR FRIGIDAIRE LGHB2869TF Arrived on site to replace control board for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Noah D.
COOKTOP KITCHENAID KICU569XSS00 "Arrived on site to replace module for not warming, upon iReplacement got error code for miswire called Techline and double checked wiring. Which was correct, reordering module and burner. Office to reschedule. Sr #7727252010 ; ordrng 1 W10396779 (MIDDLE BURNER) and 1 W10857233 (MODULE )"
Jonathan M.
WASHER MAYTAG MVWB835DW3 Arrived on site for washer that would not turn on. Inspected unit and work area. Tested unit voltage going to control and found 123.4 V. Tested voltage going to the user interface and found 4.96 DC V. Replaced console and tested unit. Unit is working as designed. Call complete.
Robert J.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job for complaints of cracked liner. Found the freezer has two cracks. Reschedule appointment so customer can prep refrigerator surface must be above 60 degrees to work properly.
Lou S.
WASHER WHIRLPOOL WTW8040DW4 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F3E2. Cleared the codes and continued with testing. Unit operated as designed except for the cold valve not opening to dispense water. When I removed the hoses from the valve, i found that the cold water hose connection had been leaking and I found that the cold valve at the wall does not shut off completely and had corrosion built up in the connector. Also found debris in the hot water hose connector as well. I removed and replaced the valve housing and reconnected the hoses and calibrated the unit. Retested and the unit operated as designed. Recommended that the customer replaced the cold valve at the wall due to constant flow of water. No water leaks observed during service, job completed."
Kevin B.
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and found control board is unresponsive, after replacing it range will now start a bake cycle and is operating normally, job complete"
Jacob S.
REFRIGERATOR MAYTAG MRT118FFFE04 Arrived onsite for unit not sealing correctly. Looked at unit. Saw that the top freezer door was not closing correctly due to hinge for the door not sitting straight. Ordered parts. Rescheduled with customer.; ordrng 1 WP2183852 (shim) and 1 WP2254618 (hinge-door)
Tyler B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived to inspect unit leaking from ice maker, found mold over filled, found i ice stuck on fill, replaced ice maker and tested good"
Paul R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for a refrigerator dispensing water slowly. I found the water surging out of the dispenser. I found the filter housing defective causing the issue. I replaced the housing and tested the dispenser. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Jacob S.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Arrived onsite for replace parts. Replaced parts. Plugged unit back in. Tested unit. Unit test good. Instructed customer to gave it some time to cool without opening the door. Job complete
Clif L.
WASHER WHIRLPOOL WTW8200YW0 "Arrived on site to diagnose a washing machine that is leaking. Tested all parts, components, and hoses and found no leaks at time of service. Advised homeowner on possible oversudsing do the overusage of soap and/or lack of cleaning cycles being ran on the unit. No repairs were performed today and job is complete."
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived on site for a refrigerator that was frosting in the freezer section and not allowing the light to turn on. Inspected unit and work area. Customer advised that the frosting had stopped and was receiving but the light would not turn on. Removed frost from door switch and light came on. Checked gasket for any gaps or air leaks. No issues found. Customer advised that their mom has a problem with shutting the unit entirely. I called Techline and spoke to Rich SR # 7727254273. He advised this issue should have been caused by the door being left open since the frost had been receding and no other issues since then. He advised for us to not perform any repairs and that the unit is working as designed. Relayed some information over to the customer for future reference to ensure there is a problem in the future as well as tips to avoid this happening again. Call complete.
Richard P.
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F6E3 ACU lost communication. Replaced control and panel control and washer tested good and no leaks detected. Complete
Brandon C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of dishwasher not draining, found disposal plug still in place, I removed disposal plug, unit tested good."
James C.
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and found f3e0 error. Tested temp probe and found to read open on upper oven. Unit will need new temp probe to repair. ; ordrng 1 W10859573 (sensor)
Wesley P.
WASHER MAYTAG MVWX655DW2 Arrived onsite and found unit operating as designed. Advised customer on noise and expectations. Was advised customer concerned popping noise of spin engaging. All else checks good. No issues detected.
Clif L.
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on site to diagnose a refrigerator with a control that is not operating. Found pantry control not fully plugged in after previous testing. Reset wiring to proper position and found all is now working properly. No charges to homeowner as this should’ve been done on previous repair.
Paul R.
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for a washer that the drum is shaking and the machine is walking across the floor when spinning. I found an F0E5 stored error code. I cleared the code and ran service test 12. The unit completed the cycle and worked as designed. I found the front left leveling foot not locked in place. I corrected the foot. I ran a quick wash cycle with 2 large bath towels and 1 small hand towel to test the unit. The unit balanced the load out and went into a high speed spin with no issues. I ran another cycle with 6 large bath towels and the unit worked as designed. Call complete.
Jonathan S.
MICROWAVE WHIRLPOOL WOC54EC0AS05 "(DM) Arrived on site for microwave not working. Inspected unit and work area. Found no operation. pulled unit and inspected and found pinched wire in back side of unit. Corrected wire harness and repaired wire. Reinstalled unit and tested operations, all tested good. Spoke to customer about repair."
James C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and found freezer light and upper fresh food lights out. Found light module in freezer has failed. Installed new module and tested operation. All lights now functioning properly. Job complete
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer on cleaning vent as well.
Robert J.
DRYER MAYTAG MEDB955FW1 Arrived on job for complaints of not drying. Ran diagnostics and found code F4E5 hi limit. Called tech line 7727261896 checked temperature at exhaust cycles between 90 and 115 too low should be able to reach 150. Will need to replace hi limit. ; ordrng 1 280148 (cutoff-tml)
Paul R.
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer leaking water. Ms had pictures of the water pooling at the front left corner and in the pics I could see water leaking from the front of the dispenser. I found water trails down the face of the machine from the dispenser. I found the drawer in a bind and not on the rails correctly. I corrected the internal parts of the dispenser and reinstalled it. I tested the unit in a quick wash cycle and the unit still leaked from the front of the dispenser. I replaced the dispenser and retested in the quick wash cycle. The unit is working as designed and there were no other water leaks detected at the time of service. Call complete.
Al R.
DRYER MAYTAG MEDC465HW0 "Arrived to inspect dryer not heating.Confirmed the complaint and Checked voltage at the wall and also at the back of the unit and got the following readings L1/L2= 0L/N =124L2/N = 0Discovered the issue isn’t with the unit, but with the defective outlet.Advised customer of the issue and they will call an electrician to replace the outlet.Job complete"
Noah D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to replace ice bucket for bent arm, replaced bucket and retested, no movement of arm, tightened down impeller and retested. Ice was moved and dispensed. Complete"
James C.
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site and tested operation. Found different sized ice cubes in bin. Found ice maker tray warped causing slow ice production as the water is not evenly filling the tray. Installed new ice maker and tested. Unit tests good. Job complete
Jonathan S.
ICE MACHINE WHIRLPOOL KUIX305ESS2 Arrived on site for ice machine not making ice. Performed diagnostics mode and found unit leaking water out the front when reservoir drain pump activated. All components in tested was operational. Ran normal run mode and monitored unit. Found ice dropped. Pulled unit and reattached drain line.
Luis M.
REFRIGERATOR ELECTROLUX EI24RD65KS1 "Arrived on site for cooling issue. Compressor powered on found broken wires on harness,parts are discontinued. No change in air temp possible refrigerant leak in system advised customer to let unit run,if unit doesn’t cool down leak in system,due to broken wires at harness ui control does not operate"
Paul R.
DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for a dishwasher not draining or powering on. I found no power to the unit and the circuit breaker tripped. The unit is on an arc fault circuit breaker. I inspected the heating element and found it in good condition. I ran the diagnostics cycle and there were no stored error codes. The unit completed the cycle and everything worked as designed. I explained to the customer that if it happens again to get an electrician to change the breaker. Call complete.
Andy B.
DRYER WHIRLPOOL WED85HEFC2 Arrived on site for dryer not operating. Tested and inspected as well as checked wiring and found wiring and incoming voltage good. found control not supplying proper voltage. Removed failed part and replaced with new. Found UI will need to be replaced as well to complete repairs..; ordrng 1 W11109852 (panel-cntl)
Richard P.
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code for pressure switch. Upon inspection found that the pressure switch hose was crimped . Causing the no spin issue and drain pump to continue to run. Took hoses off and inspected it and un crimped hose and put back on and ran a test cycle and everything tested good and no leaks detected. Complete
Brandon C.
WASHER MAYTAG MVWC416FW0 "Arrived on site for customer complaint of loud noise during spin, found faulty gearcase leaking oil, I replaced gearcase, belt, and cam, unit tested good.
Clif L.
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to replace previously ordered parts for washer. Replaced all four switches and advised homeowner on best loading procedures to prevent out of balance loads. Also advised on soap usage with water softener system in the home. No failures were found after services were performed and no leaks were found either.
Jonathan M.
OVEN WHIRLPOOL MER6600FZ2 Arrived on site for range that had issues with the door opening and closing. Inspected unit and work area. Found door bent upwards and not closing due to broken hinge and receiver. Replaced hinges and receiver and tested unit. Unit is working as designed. Call complete.
Paul R.
WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for a washer that the lid lock is not working correctly and it doesn’t turn on. I found the control failing and not responding correctly. The control needs to be replaced.
Kevin B.
DISHWASHER JENN-AIR JDTSS246GS0 "Arrived on site and inspected dishwasher and found wash motor is leaking water during cycle, replaced it and leaking has stopped. No water leaks detected at time of service, job complete"
Noah D.
RANGE AMANA AGR4230BAB3 "Arrived on site to inspect oven for wrong temp, upon inspection found gas oven heating and igniting correctly. Tested heat on thermal probe. Temp correct. Complete"
Leonardo C.
RANGE WHIRLPOOL WFE505W0JSO Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete
Leonardo C.
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good.
Robert J.
RANGE WHIRLPOOL WODA7EC0HZ01 Arrived on job for complaints of F8E0 error code. Confirmed code for fan speed error. Replaced both upper and lower fans. After replacement test operation.
Leonardo C.
RANGE WHIRLPOOL WFE505W0JSO Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test test good job complete
David Z.
REFRIGERATOR GE ZISP480DXBSS "Arrived on site to install new ice dispenser lever. Found old one was snapped, and no ice was dispensing. Removed door skin and removed old flapper lever and replaced. Found ice bucket was frosted up as well. Removed ice bucket and cleaned off all ice. Retested and ice is now dispensing through the chute as designed. All is working as designed, no water leaks found. Call complete."
Brandon C.
FREEZER WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of water not dispensing and food being to cold in fresh food section. Found temperatures to be off, -14 in freezer when set to 0, and 34 in fresh food section when set to 38. I replaced UI control, unit tested good."
Jonathan M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Customer advised of the unit is making ice but making ice extremely slowly. Was able to jump the icemaker in the icemaker harvested and filled with water. Tested voltage going to icemaker and found 123.8 V between L and N on the icemaker. I called tech line and spoke to Dave SR# 7727250944. He advised that the issue was with a door switch. He advised to either order a shim or replace the door. C
Lou S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator freezer lights and ice box cover lights not working. I attempted to remove the freezer light and when it came out of the cabinet, the connection broke due to the insulation being tightly wrapped around the connectors. No water leaks observed during service and unit is continuing to cool. Job completed."
Leonardo C.
TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site to replace motor gear kit and switch. Replaced all parts test unit and unit test good job complete.
David Z.
OVEN WHIRLPOOL WOS72EC7HS01 Arrived on site to install previously diagnosed console / UI to resolve time being off by hours constantly. Installed new console and retested. Set time and date. All appears to be working as designed. Customer will set up WiFi connection shortly and is familiar with the process. Call complete.
Luis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for filter housing issues. Diagnosed defective filter housing,removed defective filter housing,installed a new filter housing ran water dispenser unit working as designed."
Scott M.
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site for unit not finishing load , leaving clothes wet . Found drain wasn’t pumping out completely .will need to order pump motor . No water leaks detected at time of service .; ordrng 1 WPW10605427 (pump-water)"
Brandon C.
DISHWASHER BOSCH SHX863WD5N/10 "Arrived on site for customer complaint of dishwasher not powering on, found faulty switch, I replaced switch, unit tested good. No leaks at time of service."
Tyler B.
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived to inspect unit with relay error, found unit will need hv parts, cap mag, trans and diode to repair. ; ordrng 1 CNOTE (SOONER SERVICE ) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
James C.
RANGE WHIRLPOOL WFE510S0HB1 Arrived on site and found right front element not working. Inspected element and found visible failure. Installed new element and tested operation. Unit tests good. Job complete
Robert J.
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of not finishing cycle. Found the console not responding. ; ordrng 1 W11319991 (CONSOLE )
Wesley P.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and made minor adjuster ent to correct noise all checks good. Unit is now operating as designed.
Robert J.
COOKTOP JENN-AIR JGCP536WP02 Arrived on job for complaints of flames too high. Confirmed that burners left rear and front right not working properly. Replaced ORIFFS with correct ones and test.
Noah D.
REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site to diagnose fridge for no dispensing water, upon inspection found the valve malfunctioning as well as a frozen reservoir, replaced both and tested, water returned, no leaks detected. Job complete"
Noah D.
WASHER WHIRLPOOL WTW7500GC2 "arrived on site to diagnose washer for door being broken. Upon inspection found the door broken and separating from bottom half of door. Ordering door, office to reschedule ; ordrng 1 W11130236 (DOOR)"
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived to inspect unit making too much ice and bucket issues, found locks on chassis broken and can not be repaired. Found ice arm hanging off, corrected and tested good
Tyler B.
WASHER LG WT1501CW "Arrived to inspect washer with filling error. Found valves to be sticking, replaced and tested properly"
Jacob S.
FREEZER GE GSS25GMHGCES arrived onsite for unit not cooling. Tested unit. Found that other parts will be needed. ; ordrng 1 WR30X10093 (icemaker asm) and 1 WR55X31697 (MAIN BOARD )
Clif L.
WASHER MAYTAG MVWX700XL1 Arrived on site to diagnose a washing machine that is not changing spin speeds. Tested all parts and components and found no mechanical issues with washer and all speeds operational. No repairs were done today and no leaks were found at time of service.
Scott M.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site for water & ice building up in bottom of fresh food . Temps are normal . Will need drain pan Nd drain tube . Will need evap cover as well .; ordrng 1 W11211387 (EVAP COVER ) and 1 WPW10537710 (pan-drip)
Richard P.
RANGE WHIRLPOOL KSDG950ESS1 Arrived onsite for the oven making a rattling noise during baking. Ran diagnostics and found that the convection fan was causing the noise. Replaced fan and tested. Noise is gone and oven tested fine. Complete
Jonathan S.
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for washer agitator coming off. Inspected threads and checked with agitator bolt. Found threads on gearcase good. Removed wash plate, dispenser and agitator. Installed new agitator, dispenser and wash plate. Added lock tight to bolt and installed. Performed diagnostics mode and tested in heavy agitation cycles and high spin. Ran automatic test mode and monitored operations. Checked agitator bolt and found still tight. All tested good, no water leaks detected."
Wesley P.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onsite and found unit line frozen. Thawed line and adjusted temp. All checks good. Unit is now operating as designed.
Jacob S.
RANGE WHIRLPOOL KDRS463VSS00 Arrived onsite for control not working. Tested unit. Got F2E1 error code. Replaced control. Tested unit. Unit test good. No issues at this time. Customer has leave behind. Job complete
Tyler B.
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived to inspect unit not heating after service. Found wire unplugged, connected ran diagnostics and tested good"
Lou S.
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator no ice/water/lights. Upon further inspection, I found the RC lights not on, no ice production, and no water dispensing. I removes the pantry control and found a large amount o water in the reservoir and the wiring badly corroded. I found ice/condensation building up around the ice bin gasket and the gasket badly crimped. Also found ice forming at the back of the ice maker housing. Tested the thermistors and they are good. No ice forming on either evaporator. I am ordering the pantry door and control, ice box fascia, ice bin door, adaptor, UI, HV Control, and will return with all prescreened parts. I cleaned the water from the pantry door. No water leaks observed during service. .; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10815669 (dor-fip ss) and 1 W10864519 (adapter) and 1 W11197489 (HEATER) and 1 W11330971 (CONTROL-UI) and 1 W11399564 (ICE DOOR) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Wesley P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced damper. All else checks good. Ther is not air gaping. Advised customer on findings. All checks good.
Richard P.
DRYER WHIRLPOOL WET4024EW0 Arrived onsite for the washer not working properly. During testing found that the water valve is not working properly. The shaking is do too overloading washer. This is a double stack unit will need a 2 man 2 hour for repair. Office to reschedule.; ordrng 1 2HOURSFORREPAIR (NEED AUTHORIZATION FOR 2 MAN) and 1 NEEDAUTHORIZATIONFORREPAIR (NEED AUTHORIZATION FOR 2 MAN)
Clif L.
DRYER MAYTAG MEDX655DW1 Arrived on site to inspect dryer for proper operation and noise. Tested all parts and components and found no mechanical failures at this time and all is working properly. Homeowner advised noise stopped prior to visit.
Luis M.
REFRIGERATOR KITCHENAID KSSC42FMS00 "Arrived on site for door issues. Found fresh food door to closing correctly,found obstruction on side wall preventing door from closing properly removed obstruction tested door operation,fresh food door closing and sealing correctly."
Wesley P.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found unit operating with failed latch, repaired latch. All checks good, unit is now operating as designed."
Brandon C.
RANGE JENN-AIR JIS1450DP2 "Arrived on site for customer complaint of error code, unit not working, and oven door not closing. Found stuck keypad error, I replaced keypad an UI control. Also replaced hinges, unit tested good."
Robert J.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on job for complaints of warm temperature. Amp draw 1.28 running, no frost pattern, evap fan running, condenser fan running. No temp change on hi side at compressor. Compressor running. ; ordrng 1 TJ90SF8404 (TUBE) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)"
Scott M.
DRYER MAYTAG MEDC465HW0 Arrived on site for timer not keeping correct time on cycle . Replaced timer . Unit checking normal . No lint build up at time of service . Job complete .
Kevin B.
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and replaced blower fan adding sound pads at mounting points. After replacement it is running and there is no excessive noise. Job complete
Luis M.
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "Arrived on site for not dispensing ice. Found shaft on auger motor stripped causing impeller to spin. Replaced divider,motor and impeller tested ice dispenser u it working as designed."
Wesley P.
REFRIGERATOR LG LSXS26326S Arrived onsite and found complaint to be that unit water dispenser drips from fill spout. Order inlet water valve to repair. ; ordrng 1 AJU34125555 (INLET VALVE)
Jonathan S.
DISHWASHER KITCHENAID KDTM354DSS5 (DM) Arrived on site to install previous diagnosed parts. Removed dishwasher from cabinet and replaced the tub new. Reinstalled dishwasher into cabinet. Performed diagnostics mode and tested unit operation. All tested good no leaks detected. Spoke to customer about rinse aid use with the new tub.
Al R.
WASHER WHIRLPOOL MVWB880BW0 "Arrived to inspect top load washer leaking water from underneath.Confirmed the complaint and spun the basket and unit tub roared and skipped when shun.The bearing, rotor and stator will need replacement.
Kevin B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found dispenser door is broken, replaced dispenser and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Noah D.
WASHER MAYTAG MVWX655DW1 "Arrived on site to diagnose a washer for not running, upon inspection found a overload error and long fill, found only cold water attached resulting in long fill, reset error codes and individually tested valves and control. All tests passed. Full cycle ran.
Scott M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for rack issues . Found rack is fine it’s the silver basket . Also customer mentioned heating issues . Rn diagnostics got 7-1 error code . Finished wash test ,unit is heating . Ordering control it heater stoops again . Ordering basket as well. No water leaks detected at time of service .please call to set return .; ordrng 1 W10629540 (baskt-ware) and 1 W11305296 (CONTROL)"
Wesley P.
DRYER MAYTAG MEDC465HW0 Arrived onsite and found unit to be operating properly with smell coming from soap scum and lint burning normal amounts off of element. Advised customer on findings. No parts needed. All checks good.
Lou S.
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the j7 cation box to read amp draw of each component. The unit operated as designed ad all amp readings were accurate (photos). I advised the customer of my findings and made recommendations for use & care and detergent/rinse aid use. No water leaks observed during service, job completed."
Al R.
REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to inspect freezer section still iced up after gasket replaced. Confirmed the complaint and removed and replaced the gasket. Used my heat gun to for it to the cabinet and also sealed the cabinet with silicone. Job complete
Paul R.
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived onsite for a cooktop to replace the previous diagnosed parts. I replaced the orifice holder but the screw that was sent was the correct part number but it wasn’t the same screw. The screw sent was the same screw use to attach the orifice holder to the bracket. While putting the top back on I found another screw defective because the aluminum from the orifice holds had galded to the threads. Ordering parts research for 2 Orifice Holder Screws. I took pics of the screw needed.; ordrng 2 PARTSRESEARCH (ORIFICE HOLDER SCREWS-TORX)s
Andy B.
WASHER WHIRLPOOL MVWB835DW4 Arrived on site for washer cold water not filling. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Brandon C.
DRYER WHIRLPOOL NED4655EW1 "Arrived on site for customer complaint of unit not drying properly, found clog in exhaust vent, I removed what I could and instructed customer to have vent cleaned."
Paul R.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the pads on the door hinges. Call complete.
Leonardo C.
RANGE WHIRLPOOL GW397LXUS06 Arrived on site to test unit for keypad not working. Test unit and found shorted panel. Will order new switch membrane WPW10207928 ; ordrng 1 WPW10207928 (SWITCH MEMBRANE )
Kevin B.
WASHER MAYTAG MHW5630HW0 "Arrived on site and replaced control board, reported to techline experience customer has had so far. Tech line will pass on call to engineering team for product review. Whirlpool will contact customer when they have a possible answer. Refer any revisit back to whirlpool 7727056950 Arrived onsite for unit giving error code F4E1. Called Techline. Got SR#7727056950. Suggested to replace Wireing harness and possibly heater sensor ordered parts. Rescheduled with customer. Customer has lbh; ordrng 1 W11314664 (heater) and 1 W11314680 (harns-wire)"
Clif L.
REFRIGERATOR LG LSXS26326S/00 Arrived on site to replace previously ordered parts for the refrigerator. Inspected unit and found this light coating of oil on evaporator along with discoloration on upper portion indicating refrigerant leak. Evaporator will need to be replaced at the same time the compressor is to complete repairs. Office will need to have authorization provided for additional parts and set return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 ADL74760901 (EVAPORATOR ) and 1 AUTHONEEDED (AUTHO NEEDED)
Lou S.
DRYER LG DLEX9000V "arrived on site to inspect dryer not operating. Upon further inspection, I turned the power on and pressed the start button and could hear a clicking noise coming from the main PCB. Disassembled the unit and found the motor harness had shorted and burnt some wiring in two. I reassembled the unit and left it unplugged for safety. No lint observed during service, job completed."
Andy B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for ice maker leaking. Tested and inspected unit and found ice maker not leaking. Ice buildup is from mis shaped grommet. Reshaped and tested unit. All operations are normal. No water leaks present at time of service.
Brandon C.
COOKTOP WHIRLPOOL W5CE3625AB00 "Arrived on site for customer complaint of left front burner not working, found faulty element and switch, I replaced both parts, unit tested good."
James C.
ICE MACHINE KITCHENAID KUIX535HPS Arrived on site and tested operation. Found no water flow through valve. Checked shut off at wall and found that valve in off position. Turned on and tested. Unit tests good. Job complete
Kevin B.
WASHER MAYTAG MHW4200BW1 "Arrived on site and inspected washer and found start button and power button are unresponsive on control panel. Control panel will respond if door is opened But will not start. After replacement panel is operating normally. No water leaks from connections at time of service, job complete"
James C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site and found frost covering entire freezer. Inspected for air leaks and found door seal not making proper contact. Cleared ice and ensured proper seal. Instructed customer that the unit need to be off and doors open for 24 hour to clear the ice build up on the evaporator and vents. Unit tests good. Job complete
Brandon C.
WASHER MAYTAG MHW6630HC0 "Arrived on site for customer complaint of unit not washing cycle properly, I replaced control panel ordered by previous tech, unit tested good."
Lou S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=37 & FC=9. Placed unit in diagnostics and tested and unit is operating as designed. Due to possible temp changes, I removed and replaced the HV control and changed the temp to 38 in the RC. Advised the customer to make sure the fruits/vegetables are dry before placing them in the fresh foods section to prevent them from aging faster or freezing. Also advised to keep the back wall of the fresh foods section clear for better airflow. No water leaks observed during service, job completed."
Noah D.
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site to replace tubes and res. Due to mold, replaced all tubes and res. Cleaned all connections, all functions working correctly. No leaks detected.
David Z.
DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site to install previously diagnosed parts to resolve no heat issue. Installed new heating element and retested. Unit is now heating as designed. No water leaks found at time of service. Call complete.
Clif L.
COOKTOP KITCHENAID KGCD807XSS01
Brandon C.
WASHER MAYTAG MVWB765FW2 "Arrived on site to replace clutch and stator ordered by previous tech for noise complaint, I replaced stator and clutch, the noise was still there, nothing changed, I found the gearcase was the source of the noise, I replaced gearcase, unit tested good."
Brandon C.
REFRIGERATOR WHIRLPOOL GX5FHTXTT00 "Arrived on site for customer complaint of unit not producing ice. I tried jumping ice maker, found faulty ice maker, I replaced ice maker and jumped new ice maker, unit filled with water and tested good. No leaks at time of service."
Brandon C.
WASHER LG WT7200CV "Arrived on site for customer complaint of loud metal noise during wash, found noise coming from clutch assembly and pulsator, I replaced both parts, unit tested good. No leaks."
Lou S.
WASHER MAYTAG MHW6630HW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and when the unit was to start, the door never locked. I removed the top panel and found the door lock connection not connected. Plugged the lock in and retested and the unit operated as designed. No water leaks observed during service, job completed."
Richard P.
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Noah D.
DRYER MAYTAG MEDB765FW0 "Arrived on site to diagnose dryer for not starting, found lint screen light on, open and closed door and started dryer, checked heat, movement and airflow with no issues. Instructed customer on proper use and howl the UI sensors work. Complete"
Leonardo C.
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test u it for leaking. Called techline and test unit with techline and replaced sump and motor and manifold and feed tube. Test unit and uni test good. Techline said if it continues to leak we will have to order clear door. Sr#7727261520
James C.
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. Found defrost thermistor out of range and control will not go into diagnostics. Installed new control and thermistor. Tested operation and found unit working properly. Job complete
Kevin B.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replace control board diagnose on previous visit, after replacement washer is no longer giving communication error and is progressing through a quick cycle normally. No water leaks from connections at time of service, job complete"
Jonathan M.
WASHER MAYTAG MVWB835DW4 Arrived on site for washer that would not display or turn on. Inspected unit and work area. Tested voltage coming from the wall and found 123.7 V. Tested voltage at control and found 122.4 V. Tested voltage going to console and found 4.9 DC volts. Replaced console and tested unit. Unit is working as designed.
Paul R.
WASHER MAYTAG MHW6630HW0 "Arrived onsite for a washer to possibly replace previous diagnosed parts because of a water leak and noise. I ran the unit in a auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran a quick wash cycle and the unit completed the cycle, worked as designed and never leaked. I found where the unit had leaked from the rear vent and ran down the tub and rear panel on the inside then dripping to the floor. I went over detergent usage and amounts with the customer. The unit will also need a vent deflector installed per Technical Service Pointer #: W11419643. Ordering W11409996 VENTCOUPLI..; ordrng 1 W11409996 (VENTCOUPLI)"
Richard P.
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for the washer not draining. Ran diagnostics and found error code for long drain. Took back panel off and removed drain pump filter and removed a lot of debris from the filter. Put back together and tested. Drain pump is draining good. And washer tested good. Complete.
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived to install previously order and diagnosed part. Removed and replaced the LED ff section. Unit now works as designed.Customer satisfied
David Z.
WASHER WHIRLPOOL WTW4955HW1 "arrived on site to diagnose washer that customer felt like was not agitating. Asked for some clarification on what customer was experiencing, and they let me know that they felt like the agitation was much louder and pronounced in the beginning, but that it’s much quieter or short now. Tested unit in diagnostics and found agitation to be normal, with correct crisp agitation movements. No error codes present. All parts are mechanically working as designed. Advised that based on Laos sized it may be quieter, especially on a much heavier load. Advised all is working as designed, and advised on use and care. Call complete."
Jonathan S.
COOKTOP WHIRLPOOL WCG55US0HS00 (DM) Arrived on site for improper flame on cooktop. Inspected unit and work area. Found burner cap not sitting on burner correctly. Corrected burner cap. Tested unit operation all tested good. Spoke with customer about units operation according to user care guide.
Wesley P.
DRYER MAYTAG MEDC465HW0 Arrived onsite and found lint clogging the dryer blower housing. Cleared lint and advised customer on repair. Advised on maintenance. All checks good. Unit is now operating as designed.
Tyler B.
OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived to install previously ordered parts. Removed and replaced ordered parts , tested unit and found not faults and heating good."
Lou S.
OVEN KITCHENAID KODE300ESS02 "Having to order a gasket for the unit. .; ordrng 1 WPW10282960 (gasket-ovn)"
James C.
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new bellow and spring. Tested operation and found unit working properly and no water leaks found. Job complete
Andy B.
RANGE JENN-AIR PRG4810LP Arrived on site to install previously diagnosed parts. Removed failed burner and replaced with new customer provided burner box and replaced igniter in small oven. Tested unit and all operations are normal. No gas leaks present at time of service.
Tyler B.
WASHER WHIRLPOOL LSQ9550PW4 "Arrived to inspect unit not spinning or draining, found voltage to motor and timer working, found motor had failed. Replaced and tested good
Andy B.
DISHWASHER BOSCH SHXM78W55N/10 "Arrived on site for dishwasher not drying. Tested and inspected unit and found failed heat pump, sensor and control intermittently cutting voltage. Ordering needed parts. Authorization needed. 2 hour job. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 00611323 (SENSOR ) and 1 12016886 (CONTROL ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Jacob S.
OVEN JENN-AIR JJW2430DP03 Arrived onsite to replace motor fan to unit. Replaced fan. Tested unit. Unit test good. No issues at this time.
Robert J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on job for complaints of no ice. Found the hose frozen will need to replace hose. ; ordrng 1 W11415785 (TUBE)
Clif L.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher with odor complaint. Tested all parts and components and found no mechanical failures with dishwasher at this time. Advised homeowner on best cycles and options to use for best performance and to prevent odors. No leaks were found at time of service.
Scott M.
MICROWAVE JENN-AIR JMV9186WP1 Arrived on site for safety issue for door falling off . Found front of door had broken off of screw tabs . Couldn’t find any obvious cause of failure . No issues with door latches or hinges . Dosent look like any heat damage or warping . Took quick pics of both door parts . Called whirlpool safety team and documented with them . They informed me they will reach out for resolution .. No other issues found with OTR microwave .Ref 7727178184
Noah D.
WASHER WHIRLPOOL WTW8500DC "Arrived on site for leaking in washer, upon inspection found water leaking from dispenser constantly, checked inlet valve and found buildup, replaced inlet valves and retested, ran through cycle and water stopped after filling. No leaks detected . Job complete"
Richard P.
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived onsite for the microwave light not turning off. Installed new control board that was ordered. Did not resolve issue. Ordering parts. ; ordrng 1 8206232 (bulb-light) and 1 W10210871 (holder,lamp) and 1 W11193600 (ring-turn)"
Paul R.
RANGE WHIRLPOOL WEG750H0HZ0 Arrived onsite for a range with gas leaks at the burners and the oven. Ms stated the control panel shuts off sometimes. I checked the unit for gas leaks and I found the RR and LF burner valves weeping gas out of the burners when in the off position. I found the oven burner good and there were no gas leaks detected. I found the unit not connected to WiFi. I helped the customer download the Whirlpool app to their smart phone and connect the oven to WiFi. The manifold needs to be replaced. Ordering W10862591 MANIFOLD. .; ordrng 1 W10862591 (MANIFOLD)
David Z.
DISHWASHER MAYTAG MDB8979SFZ2 "Arrived on site to diagnose a dishwasher with upper track issues. On arrival found one track had separated and broken off complete, and other track was rusting. Replaced both upper rack tracks. Retested unit and all is now working as designed and holding up. No water leaks found at time of service. Call complete."
Scott M.
WASHER MAYTAG MVWB835DW1 "Arrived on site for washer flashing error code . Ran diagnostics ,got f6-e2 & f6-e3 codes ( miscommunication ) all else checked normal . Replaced control and UI control. Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service .
Richard P.
RANGE WHIRLPOOL WFC310S0ES1 Arrived onsite for the range not working properly. Installed new element and receptacle that was ordered. And oven tested good. Complete
Andy B.
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site for range too hot, hot to the touch and door separating. Performed temperature test at 350° watched high and low swing cycles and found average temperature to be at 356° found outer door to be about 130° called tech line and spoke with Andy (SR# 7727257143) made aware of issues and what was found. Was given service pointer on door and insulation kit and to replace those parts. Ordering needed parts. no gas leaks present at time of service.; ordrng 1 W10883496 (brkt-mntg) and 1 W11025151 (insulation) and 1 W11176456 (glass-door) and 1 W11389703 (BRACKET ) and 2 W11428245 (SCREW )s"
Leonardo C.
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for flames not being high and oven not igniting. Found not enough gas going to unit. Replaced regulator test unit and unit test good. Advised customer to get gas company to check pressure. No gas leaks job complete.
Noah D.
DRYER MAYTAG MEDB765FW0 "Arrived on site to diagnose dryer for not starting, upon inspection found the latch mechanism broken, ordering latch and scheduled; ordrng 1 WP3406107 (LATCH)"
Lou S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator door handles and RC lights not working. Upon further inspection, I found the FC light not working and the ice box cover lights in the RC were not working. Unit is cooling as destined. I removed and replaced the FC light and all lights are functioning properly. I tightened the door handle screws. No water leaks observed during service, job completed."
Robert J.
FREEZER WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of light not working properly. Found that the light delay on every door. UI not showing door open right away. ; ordrng 1 W10843055 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Robert J.
WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of not turning on. Found the console not responding. ; ordrng 1 W11322905 (CONTROL ) and 1 W11324037 (CONSOL)
Scott M.
WASHER LG WM2501HWA "Arrived on site for unit not draining and not spinning load out . Found impeller has failed . Replaced drain pump . All checked normal in testing . No water leaks detected at time of service .
David Z.
WASHER MAYTAG MVWB766FW0 "Arrived on site to diagnose washer with stuck basket. Performed diagnostic after customer was told it East a seized motor from another company. On diagnostic found rotor and stater both to be good and working as designed, but so,etching was causing the basket to stick. Removed lid and attempted to remove basket from unit. Found a cap / plastic debris wedged between the basket and tub. Attempted to fish it debris but it dropped into the bottom. It should not cause any further issues, but may need to be removed in the future via a basket removal. Basket is slightly rusted to the gearcase shaft.
Kevin B.
DRYER MAYTAG MEDC465HW0 "Arrived on site and found left support wheel is dragging. Replaced both wheels with repair kit and it is now operating normally. Also found airflow is restricted through lint screen and recommended that customer have it cleaned by a service. Removed all lint from interior, job complete"
Richard P.
DISHWASHER JENN-AIR JDTSS246GP0 Arrived onsite for the dishwasher door not closing properly. Installed new hinges that were ordered and tested. Door closed good. Could not test dishwasher due to no power going to it. Bottom plate was missing so could install bottom plate. Complete
Jacob S.
WASHER MAYTAG MVWB835DC3 Arrived onsite for unit making a loud noise. Tested unit. Found that suspension was worn out. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete
Andy B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator squeaking. Tested and inspected unit and found hinges needed to be adjusted and greased. Adjusted and greased. Tested unit and all operations are normal. No water leaks present at time of service.
Jacob S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit still not spraying water. Contacted Techline. Walked through the check areas for any issues.Got SR#7727267808. No other issues at this time. Job complete
Kevin B.
DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and replaced washer motor No water leaks from connections at time of service. Dishwasher is now operating normally, job complete"
Andy B.
COOKTOP JENN-AIR JGD3430GS00 Arrived on site to install previously diagnosed parts. Removed top and found manifold misaligned. Re aligned and tested unit. All operations are normal. No gas leaks present at time of service.
Robert J.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of third rack falling. Confirmed rack rail damaged. Will need track for left side ; ordrng 1 W10913628 (track)
Lou S.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "arrived on site to inspect refrigerator RC section freezing drinks/food. Upon further inspection, I tested the temps in the RC=24 degrees. I contacted Techline and spoke to Sterling and advised of my findings. Sterling had me check the back wall of the rc section, the return airflow vents in the fc Evap cover and all were good. Had me check the thermostat and make sure the tip of the cord was sticking out more than 1/4 inch of the bulb then put the insulation wrap on it with the thermostat tip wrapped. I made the adjustments to the thermostat. Advised to turn the unit off and leave the doors open to allow the unit to warm up for approximately 15 mins then close the doors and allow to cool again placing bottles of water on the top and bottom shelves and monitoring for 24-48 hours. Provided File #7727189988. I advised the customer of this and they are going to follow through and contact the office if needed. No water leaks observed during service, j
Kevin B.
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site and inspected icemaker and found currently ice production is good. Took one picture. Did not hear any excessive noise while icemaker is running. No further repair is required at this time, job complete"
Scott M.
RANGE GE JGS760EELES "Arrived on site for oven completely dead . Checked and found voltage going into control . Display is completely dead . Replaced control . Ran preheat , all checked normal . No gas leaks detected at time of service . Job complete ."
Tyler B.
RANGE WHIRLPOOL WFG525S0JZ0 Arrived to install previously ordered parts. Reassembled door and tested good
Brandon C.
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of unit having burning smell and not turning. Found broken blower wheel, I replaced wheel, unit tested good."
Noah D.
OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site for dead oven, replaced console per last visit, UI was returned but now had a F1E1 error code for a bad appliance manager. Ordering appliance manager and rescheduling. Office to reschedule ; ordrng 1 W11261167 (CNTRL )"
David Z.
RANGE WHIRLPOOL JES8850BAS Arrived on site to install previously diagnosed burner and knob to resolve no heat issue on front left burner. Removed cooktop and removed old burner. Adjusted 2 connectors in the harness due to new element having difference sized connections. Retrofit was successful and unit was reassembled. Retested and found burner is now working as designed.
Jonathan M.
DRYER WHIRLPOOL WED6620HC on site for a dryer with unknown issues. Inspected unit and work area. Plug unit in and unit would not light up or display. Check voltage going to control and found 124 V going to the control . Check the voltage going to the user interface and found 0 V going to the user interface. Ordering control and user interface (just in case) and rescheduling appointment.; ordrng 1 W11350214 (CONTROL ) and 1 W11351728 (CONSOLE )
Jacob S.
RANGE JENN-AIR JGRP536HL00 Arrived onsite for start button light staying on. Tested unit. Replaced both controls. Called Techline. Said the light does not turn off it will blink or stay solid. Said that since both boards were replaced. Should of fixed the issue. Got SR#7727265086. Unit test good. No leaks at this time. Job complete
Kevin B.
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and inspected washer and reset connections on control board. Did not find any saved error codes. Ran automatic test cycle and did not find any issues. Tenant is not home requested that apartment maintenance go over correct loading with tenant and amount of detergent usage. Job complete
Andy B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site to install previously diagnosed control, thermistors, evaporator fan and harness. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Scott M.
WASHER MAYTAG MVWB855DC2 "Arrived on site for washer flashing error code . Ran diagnostics ,got f6-e2 & f6-e3 codes ( miscommunication ) all else checked normal . Replaced control and UI control. Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service
Robert J.
RANGE KITCHENAID KSEG700ESS3 Arrived on job to replace console. After replacement test operation.
Al R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Called Whirlpool Tech line and spoke MIKE.Issue is ice makerSR#7727263661Removed and replaced the ice maker.Reassembled and unit tested as designed.Job complete Customer satisfied All water lines were dry at the time of service.
Robert J.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of door not closing. Found the hinges need adjustment to allow door to close properly. No leaks detected at time of service
Leonardo C.
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel. Replaced panel test unit and u it test good job complete.
James C.
RANGE WHIRLPOOL WOS51EC0AS04 Arrived on site and installed new thermal fuse. Tested operation and found unit working properly. Job complete
Clif L.
OVEN WHIRLPOOL WOS51EC0HS00 Arrived at Home Depot to diagnose an oven with a busted door. Found outer door glass broken. Replace door glass and tested unit. Found all is functioning properly at this time.
Jonathan S.
UNKNOWN ADMIRAL DRUG SCREEN
Al R.
DRYER MAYTAG MGDX600XW0 "Arrived to inspect dryer issues.Found the customer had built up debris on the electrodes, causing the unit timer to go from 40 to 20.Her clothes are drying as designed
Tyler B.
WASHER MAYTAG MVWB835DW0 "Arrived to install console, replaced and tested good, sound now working"
Kevin B.
REFRIGERATOR KITCHENAID KBFS25EWMS3
Luis M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling complaint. Removed evaporator cover in fresh food section found ice and frost formation on bottom of evaporator,checked weld joints no oil or signs of a leak. Ran test 4,during 4-4 fresh food evaporator frosted during 4-5 didn’t hear three way valve turning can hear some refrigerant passing into evaporator,pierced low side pressure reading +20 on low side during freezer cool. Diagnosed either faulty compressor or 3 way valve,replaced the compressor and 3 way valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran test 4,good pressure during test 4-5. Repair covered under manufacture sealed system warranty"
Leonardo C.
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit for damaged panel. Replaced panel test unit and u it test good job complete
Kevin B.
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and inspected dryer and found no airflow through lint screen. vent hose is crushed, inspected send exit on the exterior of the home behind the dryer and found it is also blocked. Vent run including hose is approximately 6 feet. Cleared it to the exterior, straightened vent hose and airflow has returned through lint screen. After correcting airflow customer attempted to push the dryer back and explain this cannot be done vent hose will crush again and dryer will not be able to dry the clothes. 7727236748"
Jonathan M.
DRYER MAYTAG MEDB835DC4 "Arrived on site for dryer with an unknown issues. Inspected unit and work area. Place unit in service diagnostics and found no error codes. Tested unit in auto test and unit had 122 V at L1, 123 V at L2. After two minutes the unit begin rattle pretty heavily. Removed front panel and blower wheel housing and found broken blower wheel. Replace blower wheel and tested unit. Unit is working as designed. Call complete."
Brandon C.
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site for customer complaint of damaged door, I replaced door and nameplate. New construction"
Leonardo C.
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good job complete.
Jonathan S.
DRYER WHIRLPOOL WED4815EW1 "(DM) Arrived on site for dryer not spinning. Inspected unit and work area. Found belt broken. Inspected guide wheels and pulley, all in good condition. Replaced belt new. Tested unit operations all tested good."
Luis M.
REFRIGERATOR GE PYE22KSKFSS "Arrived on site to install parts previously diagnosed. Removed damaged cover and failed fan motor,installed a new cover and fan motor,tested fan,fan is operating as designed."
Andy B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher leaking. Tested and inspected unit and found failed gasket, rails and latch. Ordering needed parts and will return Tuesday 3/3/20 instructed customer to keep close eye on unit to prevent water damage risk. ; ordrng 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 2 WPW10082861 (stop)s and 2 WPW10306228 (spacer)s and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10544004 (door latch strike)"
Al R.
WASHER MAYTAG MVWB835DW5 Arrived to inspect slow filling washer.Confirmed the complaint through diagnostics test mode.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Jacob S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Wesley P.
WASHER WHIRLPOOL WFW6620HW0 "Arrived onsite and found no error codes except and f0e5 called techline spoke to Sr#7727238223 Austin, he advised that unit is not warranting any more part replacement at this time and to give thorough customer instruct on loading and soap usage. Customer will apply advice and call back upon further issues."
Robert J.
DRYER WHIRLPOOL MEDB835DW4 Arrived on job for complaints of not drying. Found the thermistor out of range. Customer prefers morning appointment. ; ordrng 1 WP8577274 (thermistor)
Brandon C.
RANGE WHIRLPOOL WGE555S0BS00 "Arrived on site for customer complaint of right rear burner not heating, found faulty element. I replaced element, unit tested good
Robert J.
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of not spinning except in rinse and spin. Ran diagnostics and found code F3E2 water temperature issue that will affect spin in normal cycle. Replaced housing. No leaks detected at time of service.
David Z.
WASHER MAYTAG MVWC565FW2 "Arrived on site to diagnose a washer that customer said was banging and making excessive noise. Performed diagnostic. Found no error codes present. Ran diagnostic cycle and found no errors or excessive vibration. Calibrated unit and ran in drain and spin. Found no noise walking or vibration present. Asked customer about the load and size they were washing and it did have sheets and pants in it. Advised them to make sure the load is balanced, or will cause the load to go off balance. Unit is fairly light as well, and does make more noise then an older unit. All is working as designed at this time, instruct only. Call complete."
David Z.
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose dryer taking several cycles to dry clothes. Performed diagnostic and found timer was coming on but at times stop sending voltage to heating element. Replaced timer. Element now stays on when cycle is running. All is working as designed. Call complete.