Arrived onsite for unit with non stop draining. I confirmed unit drains when no water is in the tub and water pressure line removed. I canceled it out and unit kicked drain back on indicating the water pressure sensor has failed. I replaced the control and unit is now operating as designed. This is covered by service pointer W11766193. Call complete. Installed W11607637 CONTROL (M075). Washer moved to Unit 1203

Arrived on site to install previously ordered part. Replaced valve W10408179. Unit is operating as designed. No leaks present. Job complete

"Arrived on site to inspect dishwasher not drying properly. Upon further inspection, I placed the dishwasher into diagnostics and observed no error codes. The customer advised that the drying had improved since changing the settings (high temp). I ran a test cycle and found all components to be operating without issue. I adusted the amount of rinse aid in the setting menu. I checked the temperature of the incoming water, and it measured 80 degrees. I advised the customer that the incoming water needs to be 120 degrees for the dishwasher to efficiently clean and dry. The dishwasher is functioning as designed. No parts installed. No water leaks were observed during service."

"Arrived on site to inspect refrigerator leaking from the dispenser. Upon further inspection, I checked temperatures and measured FC 0 degrees and RC 57 degrees. I inspected the evaporator fan and found that it had failed and was seized. The cause of the leaking at the ice chute is the melting ice due to elevated temperatures, the ice bin. I am ordering the evaporator fan W11578030. I am scheduling return service for 4/22. ; ordrng 1 W11578030 (Evaporator fan)"

"Arrived onsite for dishwasher needing to be resetting to function. Upon arrival I found the door to be sitting on the gasket incorrectly. I found polarity to be correct. The control leds are not lighting up besides the cancel/drain. Unit will not function properly as the control has failed. Unit will need a new control and console. Also ordering the door gasket as the old one appears misshapened. Ordering W11683480 control, and W11213719 Console seal. Office to RS ASAP. No parts installed.; ordrng 1 W11213719 (Console seal) and 1 W11683480 (Cntrl)"

Arrived onsite for dishwasher with no power. I found the black on the terminal to have blown due to the wrong wire nuts being used. I replaced wired the black and neutral on the terminal and used the correct wire nut fittings to secure the wires. Unit is now powering on and operating as designed. Customer has a copper waterline and informed him that he may want to swap it for a metal braided line as the copper one can kink and cause a water fill issue. No leaks present. Call complete. No parts installed.

"Arrived on site to inspect oven displaying a loading screen and remaining unresponsive. Upon further inspection, I found the unit was displaying the updating screen. The customer advised that this was preventing any operation and would not go away. I attempted to cycle power ro the unit however this did not fix the issue. I replaced the console due to an internal failure. I found that the unit had not been properly installed and was not mounted on the bottom, causing it to sit unevely. I replaced the console and informed the customer that the unit will need to be installed correctly. I tested theunit and it is now operating as designed. W11600321"

"Arrived on site to inspect oven tripping the breaker. Upon further inspection, I gained access to the junction box and checked voltage. All voltage checks are good. I measured 124VAC L1 to N 124VAC from L2 to N and 250VAC L1to L2. 0 VAC G to N. I followed protocol from this specific issue and replaced the control and removed the ground connection and set bake to 500 for 30 min, I then reattached the ground connection and advised the customer to run the oven for an additional 2 hrs. I called techline to document. SR 7741383544. W11649136 oven now operating as designed"

"Arrived on site to test unit for no ice production, customer stated that it drops like 1 tray per day, tested unit found temps are good, replaced ice maker do to slow ice production and tested unit is now running as designed no leaks detected job complete installed W11700250"

Arrived on site for unit constantly running drain pump. Unit needs new control. Replaced control and calibrated ran test cycle. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to vent hood with lights getting too hot and damper opening and closing on its own. Upon further inspection, I checked the function of tue unit and found it to be operating as designed. The damper opening and closing on its own is a result of the changing pressures and pressure difference between outside and inside of the home and these pressure There is nothing that can be done with the appliance itself to change this as this is a part of the venting. I called techline to report and verify that these lights are operating as designed. The halogen lights are expected to get very hot and this is perfectly normal for the design. No parts installed. 7741383538."

Arrived onsite for previously diagnosed parts. I replaced the control and tested the unit. Unit is now operating as designed and not draining constantly. No leaks present. Call complete. Installed W11603811 CNTRL. Covered via service pointer W11766193.

"Arrived on site with parts ordered, found cooktop has covers under the burners to keep them clean. Found this was causing back burners not not igniter. Found ignitionnswitch is bad. Removed panel. Replaced switch harness. Verified operarion. Advised customer to not use the pads under the burners as it will cause problems. Call complete"

"Arrived on site for dishwasher not working. Customer had unit unplugged. F8e4, f9e2, f10e2. Found overflow pan still had some water. Ran diagnostics and all cycles completed. Unitndeains into disposal. No ro systems ran normal mode and could not identify leaks. Cleared drain. Advised customer of possible reasons. Unit nowmworking as designes. Call complete. No parts."

Arrived on-site for microwave making noise and sparking. When I ran the microwave it started smoking from the diode. I replaced the diode( w11256462) and the capacitor (wpw10574736) and tested the unit. Everything is working as designed. Called safety Sr 7741283742

Arrived onsite for unit drain continuously running upon further inspection tried running diagnostics would not go into diagnostics drain pump continuously running ordering parts control W11683480 vent w11682810 office to schedule no leaks observed during service ; ordrng 1 W11683480 (Control) and 1 W11682810 (Vent)

Arrived onsite for unit making noise upon further inspection found no problems with unit disassembled from sick check for any debris.No debris found unit is working as design. Advise customer on the way.The unit works unit is working as designed no leaks observed during service

Arrived on site for door not closing. Found f1e5. Removed from wall. Removed door push. Disassembled door push. Put on track again and set to original position. Reassembled and ran test again. No errors. All components pass test. Advised customer of findings. Call complete.

"Arrived on site for dishwasher not cleaning dishes. Customer says it fills and drains but never washes. Diagnostics shows f4e3, f7e1. Confirmed wash motor is not turning. Removed racks. Replaced motor assembly. Verified operarion. Call complete. No leaks. W11025157"

"Arrived onsite for unit not cooling after previous repairs. Upon arrival inspected unit. Lights are on and evaporator fan is running. Inspected compressor compartment and condenser fan is running however compressor is cold to the touch. Verified voltage to compressor harness and was 120vac. While inspecting found movement on the start device would make and break contact and compressor would intermittently start. Removed start device and found start device was internally failing. Took a picture. Appears that when fridge was pushed back into place , start device broke contact. Advised customer on replacing startdevice. Customer declined as husband is handyman and has access to part. Customer will replace and monitor. Job complete . If customer continues to have issues she will call us back."

Arrived on-site for washer not cycling. Found that the strike was broken. I installed the strike(w11457841) and ran factory cycle. No error codes and unit is working as designed.

WDF310PAAW2 Arrived on site for a dishwasher leaking water. On arrival verified water leak coming from pump motor part wasn't sent with me I ordered part office to reschedule for client. Returning parts just in case needed no K water leaks visible from main water supply. ; ordrng 1 WPW10482480 (Sump motor)

"Arrived on-site for dishwasher starting by itself. Customer said it happens every time they used it. Has to unplug it to stop it. I verified the issue. Unit is draing, washing and heating properly. Found no error codes. Replaced the control(w11637583) and cycled unit. It's not starting by itself while I'm on-site."

F1e1 f3e1 NTW4516FW4 Arrived on site for a washer not completely cycles. On arrival client stated that it would just drain. I ran diagnostic and it immediately went to long drain error codes F1E1 AND F3E1 all pointed to main control. I inspected wireharness and gear case both parts are in great shape. I replaced control board and calibrated then tested product is working as its designed no water leaks visible from main water supply.

Arrived on site. Found a defective led replaced all leds with updated kit all leds working as designed. W11632139

"Arrived on site for no ice. Ran diagnostic pump not sending power to valve,ran a normal cycle pump powered in valve,weak water flow valve. Replaced pump and valve ran diagnostic all test passed checked connection no leaks. W11542867,w10897719"

"Arrived on site for loud noise. Arrived on site loud noise from freezer compartment removed cover found ice build up by fan blade due to leak between fill tube and extension. Removed ice build up installed tube between fill tube and extension ran icemaker test passed no leaks,ran fan noise no longer present uploaded picture of ice build up. Wpw10496649"

Arrived on site. Replaced freezer door checked door seal good checked dispenser operation good. W1566705

Arrived on-site to install ordered parts. I installed control (w11624943) and gearcase(w11449841) I calibrated the unit. Cycled with clothes in the machine and everything is working as designed.

"Arrived on site to inspect unit for dent. Upon arrival identified dent on the front panel and documented. Per 30 day cosmetic warranty, transferred all parts, labels and replaced front panel (279443). Unit now appears as designed, no one on site for signature, job complete."

"F8E5 F0E4 F7E1 MVWC400XW3 Arrived on site for a washer not working correctly. On arrival I ran diagnostic and found error codes F8E5,F0E4,AND F7E1. I tested in diagnostic and it didn't agitate at little bit of water went into the washer inspected filters on the hoses and they were clear . I tested the suspension and they are in bad shape . I will be ordering parts, suspension, water valves main control, lower wireharness ,washplate and block basket drive. Returning parts will be needed no water leaks visible from main water supply. Office to reschedule for client. ; ordrng 1 W10480274 (Main control) and 1 WPW10432353 (Water valve) and 1 W10268821 (Wireharness) and 1 W10780051 (Suspension) and 1 WPW10553968 (Washplate) and 1 W10324651 (Block basket drive)"

"Arrived on site to diagnose a unit with no display, oven light staying on, and the convection fan running continuously.Tested voltage at the terminal block and found correct voltage present. Inspected the control board and found a shorted relay, confirming the board was faulty. Replaced the control board. After replacement, the oven light turned off and the convection fan stopped running. Set the oven to 350?F to test operation. Unit heated properly and is now functioning as intended. Job complete."

"Arrived on site for customer complaint of unit not making ice. Found failed valve and pump. I replaced valve and pump, unit tested good. Parts used w10897719 w11542867"

"Arrived on site to replace module under SP, I replaced module, unit tested good. Part used w11632139"

Arrived on site to test unit for crossing in FC and not cooling in RC. Needing to inspect unit as directed in service pointer W11759048. Unable to currently access evap due to excessive ice accumulation. Advised customer of potential evap damage and needing unit thawed. Office to reschedule. ; ordrng 1 819043 (Heat probe)

Arrived on site for unit missing drain hose. Installed drai hose and secured line with zip ties took pictures. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to diagnose washer that is not spinning out all loads. Customer mentioned bulkier loads / towels aren't spinning out and have to be ran in drain and spin. I tested the unit and found no failed components or error codes. Checked settings and found spin disabled for towels / bulky. Advised to double check settings and make sure they didn't end up getting toggled off. Unit working as designed at this time. No parts needed.

"Arrived on site to test unit for loud rubbing noise. Upon arrival customer presented issue, rear drum seal has split in two and now the metal edge of the drum is running on the rear bulkhead causing a scraping noise. Gained access to internal components and replaced rear drum seal (280114). Cleaned off rear bulkhead and reassembled unit. Noise has been eliminated and unit is now running as designed, job complete."

MED4500MW0 Arrived on site for a dryer with timer issues . On arrival verified issue replaced timer and knob I tested product works as it's designed.

"Arrived on site to test unit for no ice production. Upon arrival customer stated it does make ice but when it fills it will not stop. Starts to leak from the ice door. Verified issue, ice maker harvests but when filling it will not stop. Faulty ice maker will need to get replaced. Replaced ice maker (D7824706Q) and tested unit, unit harvested and filled with ideal amount of water and stopped. Advised ice production will start within the next 24 hours. Unit is now running as designed, no leaks detected, job complete."

WED6620HC1 Arrived on site for a dryer leaking water. On arrival client said it leaks from the front left side. I checked if dryer was connected to a water source and it wasn't so I checked the dryer vent and it was full of water. I installed instructed client to have a vent cleaning company go out and clean out ventilation to home . Dryer works as it's designed no water leaks visible from main water supply.

"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11608056) per (W1DV450RPL2) and applied power to the unit, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

MED4500MW0 Arrived on site for a dryer door having issues closing. On arrival I verified that it was normal for the door to be hard to close at first . I instructed client it will be smoother as time gos by . Product works as it's designed no parts used.

"Arrived on site to diagnose possible leaking refrigerator. Customer said they still get a line / drip on the door, after dispensing. Checked and found no issues with icemaker, but did see the normal drip when water is dispensed. This is normal with this unit due to how close to the edge of the dispenser area tube is to the front of the door. Unit is does not have any air infiltration or damaged lines, this is the typical water dispenser drip when used. Unit working as designed, no repair to make."

"Arrived on site to test unit for squealing noise, tested unit found noise coming from ceased idler pulley, replaced all parts from repair kit and tested unit is now running as designed job complete installed 4392065"

Arrived on site for unit leaking water. Ran test cycle and confirmed unit leaking at bottom outer tub has a hole in it. Maintenance is swapping out unit so tenant can wash clothes moving to a different unit. Ordering part office to reschedule ; ordrng 1 W10371566 (Outer tub)

"Arrived on site for customer complaint of ice on back wall of freezer and ice maker not working. I found signs of unit short cycling defrost causing ice build up on top of evaporator. Frost pattern tested good on evaporator, temperature tested good. I deforsted top of evaporator with steamer, replaced failed ice maker. Unit tested good. Parts used w10873791"

"Arrived on site for customer complaint of door not opening properly and broken console. I put hinge back and replaced console, unit tested good. Part used w11622495"

"Arrived on site for customer complaint of unit leaving marks on clothes and not enough water getting to unit. Found faulty harness and control. I replaced control and harness, unit tested good. Parts used w11742939 w11643701"

"Arrived on site to test unit for leaking water, tested unit found RC and FC gaskets not sealing causing excessive condensation build up in RC removed all moisture, molded gasket using heat gun, gaskets now have a good seal, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not functioning properly, tested unit found all components engaging properly, unit has no error code, started a normal cycle with no issues unit is running as designed, no leaks detected job complete no parts installed"

Arrived on site for dishwasher door falling. Found unit spring disconnected from bushing on both sides. Reattached and tested unit is now functioning properly and as designed to job completed

"Arrived on site to test unit for not draining, tested unit found that water is standing, unit has power and wash motor is engaging but not moving the water, no parts list and or part descriptions are not available, recommend unit for replacement, at this time job complete"

Arrived on site unit showing error code. Ui powers on all led functioning properly ne error codes stored. Unit just won't turn on inspected unit belt and motor everything looks good. Door latch faulty and needs to be replaced ordering part office to reschedule ; ordrng 1 W11551763 (Door switch)

"Arrived on site to test unit for no power, tested unit found no power in junction box, inspected breaker and found it tripped, customer was not aware that the breaker is outside wall, reset breaker and tested unit is now running as designed, advised customer to monitor if the breaker starts to trip more often then it will need to be replaced, job complete"

Arrived on site to repair previously diagnosed issue interlocks blowing fuse. Replaced interlock and fuse unit not longer is blowing fuse. However it will only stay on for a few seconds and turn off. Called Paul to help trouble shot. Ran through multiple voltage test determined bad interlocks. Ordering parts office to reschedule ; ordrng 1 W11551558 (Upper interlock) and 1 W11551761 (Lower interlock)

"Arrived on site for unit not draining. Upon arrival, found tub full of water. Powered unit and and tilted unit back and immediately started draining. Rested unit back down and stopped. Upon closer inspection, found severed harness to the drain pump. Proceeded to replace W11643701 lower harness and W11755726 harness clip and followed service pointer. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for control panel not responding. Upon arrival, found user interface not responding to touch. Proceeded to replace W11659265 console. Configured unit to correct model number. Tested unit and unit tripped breaker. Informed customer to call builder and have them replace new breaker from a 40 amp to 50 amp. If breaker does not solve issues, call Whirpool back for next steps. As of now unit is functioning as designed."

"Arrived on site for customer complaint of unit making loud noise during use. Found failed gearcase. The washplate needed to be cut off, gearcase replaced and slider replaced. After replacing parts, unit tested good. Parts used w10734521, w10902814, w11393685"

"Arrived on site to replace element, found tub was broken at element hole on right side. The element doesn't create a seal. See pictures ; ordrng 1 W10413848 (Tub)"

"Arrived on site to replace broil burner tube, after replacing, unit tested good. Part used w11676566"

"Arrived on site for unit not starting. Upon arrival, started unit and will count down but not start. Checked error codes and found F5E1 door switch stuck, F8E2 inlet water issue, FAE2 wax motor error and FAE1 dispenser. Proceeded to replace W11410061 control. Started unit and started as normal. Ran diagnostics and passed with no issues. No water leaks detected at this time"

"Arrived on site for unit having gas odor. Upon arrival, check for gas leaks and found no leaks. Confirmed all flames color and size is normal and pictures are attached to the ticket. Called techline and spoke with Austin SR#7741384090 and reported findings and stated unit is functioning as designed. Called Safety team and spoke with Robin SR#7741355712 and also stated unit is functioning as designed. No parts needed"

"Arrived on site for dent on rear bulkhead. Upon arrival, customer stated there is a bump on the inner rear bulkhead and is concerned if that will cause problems. Advised customer that is just how the bulkhead is molded and it will not cause a functional failure. Customer agreed. Confirmed unit is tumbling and heating correctly. Unit is functioning as designed. No parts needed"

"Arrived on site for filter stuck inside housing. Upon arrival, found after market filter inside housing. Proceeded to replace W11162042 filter housing. Tested unit and now unit is functioning as designed. Customer agreed to buy generic WP filters. No water leaks detected at this time"

Arrived on site to test unit for continuous draining. Recommend control board replacement for faulty pressure switch. Office to reschedule. ; ordrng 1 W11607637 (Control)

Arrived on site to diagnose a unit with no power and no lights. Tested the outlet and confirmed it was supplying 122.3V. Verified correct voltage at the terminal block.Removed the front panel and checked for voltage at the black wire on the control board found 0V. Discovered a broken black wire that was not delivering power to the board. Located the corresponding broken wire and repaired the issue by installing a new connector. Tested the unit after the repair unit is now functioning properly. Job complete.

Arrived on site to diagnose a unit not washing.Ran diagnostics and retrieved error code F7E2 Variable Speed Wash Motor Failure. Inspected and confirmed faulty wash motor. Replaced sump and motor assembly.Tested the unitno leaks present and unit is operating as designed. Job complete.

"Arrived on site to test unit for issue of not starting when pressing the start button. Tested unit and found it was registering the door as open. Inspected all door switches and found all three switches faulty, with the upper interlock broken. Replaced all three switches and the upper interlock. Tested the unit it is now starting and heating properly. Job complete."

Arrived on site to test unit for damaged latch. Found strike and latch both damaged. Replaced latch(W11700916) and strike(W11457841). Unit completed diagnostics with no issues. Acknowledged customers concern with water levels and advised to load unit and let it run. Advised at beginning of wash unit will fill very minimal due to a high concentration wash. No leaks detected. Job complete.

"Arrived on site to test unit for issue with burner knobs not turning on the burners. Tested unit and found all four knobs broken they were not engaging the switches properly. Installed two new knobs, and those burners are now working. Ordering two more knobs and rescheduled return visit for Wednesday.; ordrng 1 W11517331 (Knobs)"

"Arrived on site to test the unit for console bubbling and issues with cycle selection. Tested the unit and found the console was damaged. Replaced the console, tested the unit, and confirmed it is operating properly. Job complete."

"Arrived on site to replace previously diagnosed parts. Replaced defrost heater(WP2323198), thermistor(WPW10384183), control(W11203924) and harness(W11545823). Ran a full diagnostic and engaged all components in diagnostics with no issues. Advised customer to monitor. No leaks detected. Job complete."

"Arrived on site to replace the sump and motor, as well as the heating element, previously ordered by another technician. Replaced both parts and ran a test cycle. No leaks present. Wash motor is circulating water properly, and the heating element is heating as expected. Job complete."

"Arrived on site to diagnose issue with unit not draining. Placed unit in test mode to activate the drain motor and check voltage. Drain motor received correct voltage and was engaging properly, but the unit still was not draining.Inspected the disposal and found the knockout plug still in place. Removed the knockout, retested the unit, and confirmed it is now draining correctly. Job complete."

Arrived on site for sheet stuck under agitator . Removed agitator and sheet from tub . Replaced and ran diagnostics. Got knocking noise in agitation. Unable to remove rotor bolt . Will need big impact or have to drill out bolt . Office will need to reschedule call. ; O-emld tckt

Arrived on site for washer not spinning load out . Ran diagnostics no error codes . Did find suspension a bit loose on bouncing tub . Unit passed test wash . Ordering suspension rods . No water leaks detected at time of service . Set return 4/22 ; ordrng 1 W11396716 (Suspension)

"Arrived on site for fridge cooling issues . Found evap covered in frost . Ran diagnostics all checked normal. Heater and ,thermosts checked normal and getting correct voltage . Fan and dampner functioning properly. Checked harness in back for anything unsalted. Replaced UI and control W11742389, W11518204. Ran diagnostics, all checked normal.no water leaks detected at time of service. Job complete"

"Arrived on site for no lights. Per service pointer removed all leds,installed new upgraded leds powered unit on all leds working as designed. Autho S84638. Used 4 w11632139; used 4 W11632139 ( Led) from stock"

Unit isnin apt 8102. AdD ON Arrived on site for fz making rattling noise . Found ice building around evap fan . Ran IM harvested and found water leaking g down back wall. Installed Extension tube and perma gum from truck stock 212643. Wp2174755. Reran harvest leaking has stopped . Steamed out ice . No other issues found . No water leaks detected at time of service. Job complete

"Unit 1. Arrived onsite for dryer repair. Spoke to tenant and found unit is functioning and does not need repair, they need the ventilation cleaned. Notified customer that this is not a service we provide. They would need to contact duct cleaning services."

Arrived onsite for unit having particles in water when dispensing. Supply line and filter have already been replaced. Ran water in container and confirmed issue. Took pictures and called techline for assistance. Spoke to Steve SR#7741371042. Found that filter is counter acting water additives. Tech recommended flying system without the filter in place as well as using the unit without the filter in place. Ran approximately 2 gallons of water and found particles were almost completely gone. Customer will use as directed.

Arrived on site for dispenser door not opening. Customer also says he fells like rinse aid is not dispensing cause unit does not drying very well. Diagnostics shows

"Arrived on site to diagnose washer leaking a little when in use. Tested unit and checked fabric softener fill, and found when filling the water is rising and going over the tub ring. Customer had no experienced a leak since they had stopped using fabric softener a few loads ago either. I replaced the tub ring with the updated model to resolve. Tested unit and verified unit working as designed. Repair completed. Parts used - W11590950."

"Arrived on site to follow up on door replacement. Installed new RC door and added badge. Verified proper fitment and level. Turned on mullion heaters to reduce condensation buildup. Unit working as designed. Parts used - W11223753, W11436604."

"Arrived on-site for range tripping the breaker. Verified the issue. Installed broil element (w10856603), bake element (w11182108) and control (w11707168) disconnected the ground and heated to 500. Reconnected the ground and everything is working as designed."

"Arrived on site for a washing machine that is bouncing around on time. Inspected unit and work area. The customer advised that she had washed and load of shoes and a blanket and had thrown in about three pods to get them clean. She advised that at the end of the cycle, the unit was just running and running and running. She stated that she had to unplug the unit in order to get the machine to stop. She also stated that fabric softener does not dispense fully and her agitator was loose. I did confirm all three complaints and ran the unit through diagnostics. I found an F9 E2 (water ring detected/drain pump issue), F0 E2 (oversuds), and F2 E1 (UI stuck key) error codes. I did advise the customer that the the issue with her previous load appeared to be that she had used too much soap, which was causing the control not to be able to determine when the unit had completely drained with the excess suds. I also explained to the customer that the time that she is reading on the user interface is an estimated time and can change depending on certain factors (off balance loads, long fill times, etc.). I ran the unit through an auto test, and the unit ran as designed. I tightened the agitator onto the drive shaft and found it seated properly. I also found that the detergent dispenser was clogged with semi dried residue all over. The customer cleaned out the dispenser drawer, and we retested the unit. We found all portions of the machine working and operating as designed. I ran the unit through a little quick wash and found the unit counting down and working as designed. Call complete. No parts were installed."

KUIX535HPS00 Arrived on site for a stand up icemaker not making ice. On arrival verified issue no water was going into product further inspection I found water purifier was not allowing water to get to the icemaker. I reset water purifier then tested icemaker again product is working as its designed no water leaks visible from main water supply no parts used. I instructed client to keep an eye on his water purifier.

Arrived onsite for unit not draining & leaking upon arrival customer stated the last few loads it had a small water leak in front of unit & not draining upon further inspection found ran diagnostics found f9e1 not draining inspected drain pump found it was very hot replaced drain pump W11396717 order parts tub ring W11590590 no leaks observed during service ; ordrng 1 W11590590 (Tub ring)

"Arrived on site to inspect dishwasher with no power. Upon further inspection, I found that the control was receiving proper voltage. However, there was no outgoing voltage from the control. I will need to order the control due to an internal failure. I am ordering the control W11683480 and office to schedule return service when the part is available. No water leaks observed during service. ; ordrng 1 W11683480 (Control)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case and wash plate and tested the unit. The unit began to work and operate as designed. Call complete. W10752283 and W11449840.

"Arrived on site for a washing machine that is intermittently leaking from the door. Inspected unit and work area. The customer advised that sometimes this unit does not leak but other times it does. He stated there doesn't seem any rhyme or reason for it because it happens on different load types and cycles. The customer showed me where the unit was leaking in appear to be leaking from the bottom side of the bellow. I checked the bellow itself and found the bellow in good condition without any tears or defect. I checked the door and found a clumped of dog hair stuck to the bottom of the door, causing the a gap in the gasket seal. I removed the hair debris and ran the internet on heavy duty with some towels and a blanket. I found the unit working and operating as designed with no leaks present during operation. I did advise the customer that he will need to make sure that his gasket and door are free from hair debris in order for the gasket to make a proper seal. The unit is working and operating as designed. Call complete. No parts were installed."

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival I verified issue client stated when using oven it will trip breaker. The bake and broil elements have not been received yet I will have to reschedule client for the next available date. Rescheduling client for 4/21/25; schdld next appmnt for 4/21 MON !

KRMF706ESS05 Arrived on site for a refrigerator not freezing. On arrival temperature was In RC 37 and FC 32 . Freezer wasn't cooling at all I checked for any ice buildup in the RC frost pattern was good and then I looked at the FC that's when I noticed a large amount of ice I uploaded photo. I checked the heater and readings were correct I tested evaporator motor in both apartments both ran great. Before I was going to remove ice client stated that the door wasn't closing and it had a large gap I uploaded photo. I removed all the ice on evaporator cover and put all parts for FC door . No more gap door closing as its designed. Client is going unplug product and defrost all ice build up i was unable to remove all ice my steamer isn't working at the moment. No parts used no water leaks visible from main water supply .

WED5800BC0 Arrived on site for a dryer not spinning on arrival verified issue. I took apart dryer and seen broken belt i wasn't sent one but I had in truck stock. I replaced and tested product works as it's designed.

Arrived onsite for unit not turning on upon further inspection checked voltage 248 at plug & unit disassembled unit found dead snake in blower removed dead snake reassembled unit tested cycles unit is working as designed

Arrived on site to repair previously diagnosed issue unit needs new control. Replaced control and calibrated. Ran test cycle unit is functioning properly and as designed. No leaks present at this time job completed

"Arrived on site for customer complaint of all 4 doors being damaged. I replaced all 4 doors, unit tested good. Parts used w11477021, w11477033, w115477034, w11477025"

Arrived on site for customer complaint of unit not heating. Found broken heating element. Ordering element. ; ordrng 1 W10518394 (Heating element)

Arrived on site for start button sometimes would work. Ran diagnostics got .2-1 error code . During test wash start button started to flash and ended drain cycle too soon . Replaced control W11613566 and reran diagnostics wash . Unit passed test . No water leaks detected at time of service. Job complete