Service History 1871 - Appliance Express

Near Leander, TX 78641

Jerry C.

Job Details: 03/30/2018

KFIV29PCMS02 Arrived to inspect cooling issues. I found the fc was at 20 degrees and the rc 45. The condenser was only slightly warmer than room temperature. The compressor was very hot and making an odd noise. I removed and replaced the compressor, dye drier and service port and vacuumed the system. Holding vacuum, I charged with the mfg prescribed amount and tested. Operational test good, no leaks observed during service.

Near Lakeway, TX 78734

Cliff

Job Details: 03/30/2018

Whirlpool refrigerator WRF767SDEM01. Arrived on site to diagnose a refrigerator with ice clumping in freezer ice bin. Tested unit and found icemaker not level causing icemaker to leak into dispenser been. Leveled the icemaker properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/30/2018

Kitchen Aid refrigerator model # KSF26C4XYY00. Not making ice.

Near Austin, TX 78744

Connor M.

Job Details: 03/30/2018

KDTE204GPS0 kitchenaid dishwasher Arrived on site to test unit for soap not disolving. Found sump not powering on after fill. Confirmed no voltage from control to sump. Ordering sump in case needed. Control is an expart. Office to schedule directly.

Near Lakeway, TX 78734

Cliff

Job Details: 03/30/2018

Whirlpool refrigerator EC3JHAXRL01. Arrived on site to install previously ordered parts. Replaced filter housing, ice guide, and rails. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Lakeway, TX 78734

Cliff

Job Details: 03/30/2018

Whirlpool refrigerator EC3JHAXRL01

Near Austin, TX 78745

Brandon

Job Details: 03/30/2018

Arrived on site for dishwasher not powering on, found power getting to UIB but not functioning. I replaced UIB unit tested good. Water lines were dry at time of service.

Near Austin, TX 78745

Brandon

Job Details: 03/30/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/30/2018

Arrived on site. Check for no operation issues. Found shut off valve off to unit. Turned on water and ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/30/2018

Arrived on site. Check for no operation issues. Found shut off valve off to unit. Turned on water and ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/30/2018

Arrived on site. Check for no operation issues. Found shut off valve off to unit. Turned on water and ran diagnostic test, all functions tested OK. No leaks present. Job complete

Near Austin, TX 78745

Brandon

Job Details: 03/30/2018

Arrived on site for dishwasher not drying, found customer was not using rinse aid, instructed customer to use rinse aid. Tested heating element, heating element tested good.

Near Waco, TX 76707

Mike G.

Job Details: 03/30/2018

ADB1400AGS1, Arrived on site for unit not draining checked unit and found that the unit is not draining found that the unit drain hose is hooked up to garbage disposal and found that hte knock out plughas not been knocked out removed plug and tested unit and unit is not draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Waco, TX 76707

Mike G.

Job Details: 03/30/2018

Near Canyon Lake, TX 78133

Daniel A.

Job Details: 03/30/2018

MDBH945AWW Dishwas not opening properly. Defective door latch/handle Replaced door latch/handle assembly. Checked water inlet and drain hoses. NO leaks detected. Control panel crack cosmetic . Normal operation after service

Near Temple, TX 76501

Dona

Job Details: 03/30/2018

Arrived on site for ice chute and motor turning on by itself allowing ice to drop out of front of the door when ice door pad has not been depressed. Voltage is being sent from ui to pads without depressing pads. Will need UI assy and pads. Jordan assisted with reschedule and parts. All water connections dry

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 03/30/2018

Removed and replaced leaking drain pump. Tested unit. All water connections were dry during service.

Near Austin, TX 78746

Luis

Job Details: 03/30/2018

Refrigerator-replaced faulty icemaker

Near Austin, TX 78741

Brandon

Job Details: 03/30/2018

Arrived on site for oven not cooking properly, found unit was 10 degrees to low, showed customer how to calibrate oven, unit tested good.

Near New Braunfels, TX 78132

Connor M.

Job Details: 03/30/2018

WFW96HEAW whirlpool washer Arrived on site to test unit for leaking from front out loud operation. Found failed valve causing soap to leak out when not in use. Fiund hinge loose and vibrtaing during final spin. Ordering both parts for return. Valve is an expart, office to schedule directly.

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/30/2018

Whirlpool microwave oven combo model# WOC54EC0AS04. Not heating to correct temperatures.

Near Leander, TX 78641

Jerry C.

Job Details: 03/30/2018

WTW8800YC1 Arrived to inspect cover issue. I found the front of the top was not correctly seated. I removed the screws and corrected the issue. Operational test good, no leaks observed during service.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 03/30/2018

Arrived o site for icing at air difusser . Found no icing at this time

Near Temple, TX 76504

Dona

Job Details: 03/30/2018

Arrived on site for water running through icemaker. Found mechanically open valve. Replaced valve verified unit is not leaking all water connections dry. Verified all ops checked good.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/30/2018

Model WRF990SLAM02, Arrived on call for dispenser does not dispense water or ice, found that it does dispense water and ice but half to press the dispenser pad on the side of it in order to make proper press of the dispenser switch , skyped office parts and talked to jordan and will reschedule for 4/4/18, no water leaks at time of call.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/30/2018

Near New Braunfels, TX 78132

Daniel A.

Job Details: 03/30/2018

MZF34X16DW04 Excessive vibrate from freezer when compressor running. Verified normal evaporator fan motor operation. Leveled freezer. Condenser fan motor excessive vibration. Adjusted tubing from compressor to condenser. Verified normal sound/operation after service

Near Harker Heights, TX 76548

Dona

Job Details: 03/29/2018

Arrived on site for broken tracks. Weak weld on tracks replaced tracks and adjusters that broke due to weak weld on tracks. Customer installed water line as it is copper. Checked for leaks all water connections dry. Unit checked good.

Near New Braunfels, TX 78130

Connor M.

Job Details: 03/29/2018

WRT134TFDB00 whirlpool refrigerator Arrived on site to install gasket for damage. While installing gasket found plastic liner on door damaged, and folding over. Also excessive seperation between liner and door. Will need to order new door. Office to schedule directly.

Near Harker Heights, TX 76548

Dona

Job Details: 03/29/2018

Arrived on site for drooping freezer seal. Replaced seal molded to cavity. Did not show any light. Sealing well. Temps check good. All water connections dry.

Near Harker Heights, TX 76548

Dona

Job Details: 03/29/2018

Arrived on site for drooping freezer seal. Replaced seal molded to cavity. Did not show any light. Sealing well. Temps check good. All water connections dry.

Near The Hills, TX 78738

Luis

Job Details: 03/29/2018

Refrigerator-replaced evaporator cover and main control

Near Austin, TX 78704

Joseph C.

Job Details: 03/29/2018

DU915PWPS0 Arrived on site for “leaking from beneath unit” complaint. Inspected unit and found cabinet opening to be too small for door to close into. Edge of control panel hitting side of cabinet. Pulled unit forward and reinstalled with edge of tub flush with cabinet. Tested unit. No leaks detected, at time of service.

Near New Braunfels, TX 78130

Connor M.

Job Details: 03/29/2018

WRT311FZDW00 whirlpool refrigerator Arrived on site to test unit for temps too low and door shelving issue. Found unit no longer freezing food as customer had changing dial to faftory reccomended temp. Found plastic liner in door warped and damaged not allowing shelves to sit correctly and peg holding dairy compartment lid damaged. Will need to replace door. Office to schedule directly.

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 03/29/2018

Model WRX735SDHB00, Arrived on call for ivemaker not making ice, arrived on call for fridge not making ice at all, found that ivemaker is making ive but only made 1/2 a bin of ive in 3 days, temps are good, freezer temp is -1 degrees and fresh food is 36 degrees on product and ice room is getting cold and ice room fan is running, replaced icemaker, customer to allow for 24-48 hours for proper ice production, found no defect on left hand fresh food door were it meets door light switch., ivemaker cycled and filled after installed, no water leaks after repair, call complete.

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 03/29/2018

Near Belton, TX 76513

Dona

Job Details: 03/29/2018

Arrived on site for abnormal noise complaint, pulled unit apart did not find any abnormal noises. Checked pulley, belt, rollers, slides and seals. No abnormal noises checked temps unit checked good.

Near Austin, TX 78751

Joseph C.

Job Details: 03/29/2018

KDTE104ESS3 Arrived on site for “leaking from lower left bottom of door” complaint. Inspected unit and found door out of alignment. Adjusted feet. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer on getting water hot at sink, before starting wash and how to load top rack.

Near Austin, TX 78737

Luis

Job Details: 03/29/2018

Refrigerator-cleared obstruction from drain

Near Cedar Park, TX 78613

Cliff

Job Details: 03/29/2018

Whirlpool washer WTW4816FW2. Arrived on site to diagnose I washing machine that is shaking during spin. Tested unit and found no mechanical failures at this time and all working as manufacturer intended. Advised customer on proper loading procedures and best cycles options to use for best performance. No the repairs are needed at this time and no water leaks were found at time of service.

Near Austin, TX 78741

Connor M.

Job Details: 03/29/2018

WRB322DMBM00 whirlpool refrigerator Arrived on site to install door for damage. Replaced door and nameplate. Unit working properly, no leaks detected.

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/29/2018

Whirlpool dishwasher model# WDT710PAHZ0. Leaking under sink at garbage disposal.

Near Holland, TX 76534

Dona

Job Details: 03/29/2018

Dave file#7721625370, arrived on site for frost section freezing up again. Will need both thermistors and a 3 way valve. Both thermistors are reading that unit is over 60 degrees and that evaporator is completely thawed and unit is frozen over. Both are out of range. Spoke with Melissa, pulled evap motor and evap thermistor to refund customer for parts minus service fee. Discussed above with customer as well. Unit is in off position unplugged after removing thermistor and evap fan motor. All water connections dry.

Near Austin, TX 78723

Joseph C.

Job Details: 03/29/2018

IUD8010DS1 Arrived on site for “no wash” complaint. Inspected unit and found sump/motor inop. Removed and replaced. Tested unit. Unit is performing @s designed. No leaks detected, at time of service. Instructed customer to switch to pods, due to how liquid detergents react with local water.

Near Bertram, TX 78605

Thomas L.

Job Details: 03/29/2018

Near Lago Vista, TX 78645

Jerry C.

Job Details: 03/29/2018

KRFF305EBS00 Arrived to inspect no water and door issue. I found the chassis incorrectly leveled and the mullion would not contact at the top of the cabinet. I adjusted the mullion and corrected cabinet misalignment and tested. The water dispenser had frozen due to temperature variance from the excessive airflow within the chassis and I heated to remove the ice and tested. Operational test good, no leaks observed during service.

Near Georgetown, TX 78626

Cliff

Job Details: 03/29/2018

Whirlpool dishwasher WDT720PADM3. Arrived on site to replace pump, control, and 0WI sensor. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78745

Connor M.

Job Details: 03/29/2018

WDT710PAHW1 whirlpool dishwasher Arrived on site to install pump for damage. Installed pumpmand reinstalled unit. Monitored during wash and drain for several minutes. Unit working properly, no leaks detected.

Near Bertram, TX 78605

Thomas L.

Job Details: 03/29/2018

Arrived on site to install previously diagnosed and ordered part. Removed and replaced the compressor start device. Tested unit and unit tested good and began to cool. No water connections to unit.

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/29/2018

Whirlpool dishwasher model# WDF540PADM2. Leaking water at door.

Near Austin, TX 78702

Luis

Job Details: 03/29/2018

Refrigerator-replaced harness assembly in fresh food

Near Austin, TX 78703

Leonardo

Job Details: 03/29/2018

KitchenAid dishwasher model#KDTE334DSS1. Arrived on site to test unit for not drying dishes. Test units heater and heater test good. No error codes found advised customer to use jet dry to help unit dry better. Job complete

Near Austin, TX 78756

Scott

Job Details: 03/29/2018

Arrived on site for dishwasher not being mounted . Unable to install due to previous damage to wood underneath counter top. Did leave brackets with customer for when they fix cabinet issues . No water leaks detected at time of service . Job complete .

Near Mountain City, TX 78610

Brandon

Job Details: 03/29/2018

Arrived on site for washer not completing cycle, found clog in cold side water valve, removed clog, unit tested good.

Near Mountain City, TX 78610

Brandon

Job Details: 03/29/2018

Arrived on site for washer not completing cycle, found clog in cold side water valve, removed clog, unit tested good.

Near Mountain City, TX 78610

Brandon

Job Details: 03/29/2018

Arrived on site for dishwasher upper rack falling down, found broken right side stop, replaced stop, unit tested good. Water lines were dry at the time of service.

Near Seguin, TX 78155

Daniel A.

Job Details: 03/29/2018

WRT518SZFW00 Leaking water during icemaker fill. Water inlet tube. It inserted into icemaker fill cup properly. Removed excessive ice from fill tube. Reinserted fill tube. Verified normal after service. No leaks detected

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/29/2018

Whirlpool dishwasher model# WDF540PADM2. Not powering on.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/29/2018

Model MVWX655DW1, Per office recieved dispatch on 3/16/18 which unit was in warranty then, call is covered under waranty, Arrived on call for knocking noise from washer, replaced gear case due to shaft droped down and did damage to the cam, replaced cam aswell, filled unit with wwter after repair and found no leaks after repair from washer, and ran spin and adjitation and no noise kcomplaint, call complete.

Near Round Rock, TX 78665

Nathaniel B.

Job Details: 03/29/2018

Near Kyle, TX 78640

Diego G.

Job Details: 03/29/2018

Arrived on site. Replaced ice maker due to broken fill cup. Ran test on ice maker, all functions tested OK. Found no water seeping through water valve. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 03/29/2018

Arrived on site. Replaced ice maker due to broken fill cup. Ran test on ice maker, all functions tested OK. Found no water seeping through water valve. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 03/29/2018

Arrived on site. Replaced ice maker due to broken fill cup. Ran test on ice maker, all functions tested OK. Found no water seeping through water valve. No leaks present. Job complete

Near Austin, TX 78702

Leonardo

Job Details: 03/29/2018

Gas range KitchenAid model#KSGG700ESS0. Arrived on site to test unit for F8E0 error code. Test unit and found bad cooling fan. Replaced cooling fan test unit by heating to 350 and unit test good job complete no leaks present.

Near Temple, TX 76504

Dona

Job Details: 03/29/2018

Arrived on site for lid not locking, found lid lock mechanically broken. Replaced lid lock, verified all operations. All water connections dry.

Near Austin, TX 78738

Connor M.

Job Details: 03/29/2018

WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for door issues. Found friction pads failed. Replaced friction pads amd tested unit. Unit working properly, no leaks detected.

Near Austin, TX 78723

Joseph C.

Job Details: 03/29/2018

WOS51EC0AS03 Arrived on site for “oven gasket issue and bulging floor of oven” complaint. Inspected unit and found gasket coming apart, at the top. Found bulge in oven not to be affecting oven rack placement or oven performance. Removed and replaced gasket. Unit is performing as designed.

Near Temple, TX 76502

Dona

Job Details: 03/29/2018

Arrived on site for no drain condition, found open pump motor. Replaced pump, verified all water connections dry. Ran through cycle to verify fill, agitate, drain, and spin. All ops checked good.

Near Seguin, TX 78155

Daniel A.

Job Details: 03/29/2018

WDF560SAFM2 Not cleaning dishes. Verified voltage to motor sump. Defective. Replaced motor sump. Ran wash cycle. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Seguin, TX 78155

Daniel A.

Job Details: 03/29/2018

WDF560SAFM2 Not cleaning dishes. Verified voltage to motor sump. Defective. Replaced motor sump. Ran wash cycle. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Austin, TX 78739

Leonardo

Job Details: 03/29/2018

KitchenAid dishwasher model# KDTE704DSS0 Arrived on site to test unit for not starting. Test unit and found unit not starting due to drain motor being stuck. Removed drain motor and found glass in motor. Removed motor test unit and unit test good no leaks present.

Near Austin, TX 78738

Connor M.

Job Details: 03/29/2018

JJW3830DS jennair oven Arrived on site to test unit for oven turning off and not responding sometimes. Found failure in UI. Replaced and programmed. Unit working properly at time of service.

Near Leander, TX 78641

Jerry C.

Job Details: 03/29/2018

WMH32519CS1 Arrived to inspect vent panel. I found one of the mounting tabs along the lower edge was not seated. I removed mounting hardware and correctly seated the tab; issue corrected. Operational test good.

Near Austin, TX 78739

Leonardo

Job Details: 03/29/2018

Dishwasher KitchenAid not washing. Model# KDTE104DSS0 Arrived on site to test unit for not washing dishes. Test test not and found bad wash motor. Replaced wash motor test unit and unit test good job complete

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 03/29/2018

DU920PFGQ2 Arrived on site for dishwasher door not closing and unit not operating correctly. Upon further inspection, found that the door was closing properly. Also found that multiple buttons did not work on the Control panel. Office to order control panel and schedule return service. Control panel is discontinued. No leaks observed during service.

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 03/29/2018

Arrived on site for microwave light blinking. Upon inspection, I could not duplicate the issue. Removed and replaced the upper interlock and switches. Tested unit and it tested good. Job completed.

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/29/2018

Arrived on site. Check for no operation issues. Found loose connection at main control board now allowing control panel to kick on. Re-position connector to main board. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/29/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/29/2018

Near Temple, TX 76502

Dona

Job Details: 03/29/2018

Arrived on site to inspect unit. Temperatures checked good. Seals looked good, no abnormal noises. Instructed customer to get ducting cleaned. All ops checked good. Water connections dry. Sarah collected payment at office as I pad would not collect.

Near Temple, TX 76502

Dona

Job Details: 03/29/2018

Arrived on site for f51 error code. Found bearing starting to wear and not allowing disengagement from basket. Found right rear suspension rod sprung causing noise and off balance conditions. Unit would need bearing and suspensions. Customer does not want to repair at this time. Sarah collected payment from office as payment would not process on I pad. All water connections dry.

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 03/29/2018

RBS305PDQ6 arrived on site to inspect oven door glass broken and unit tripping circuits in clean mode. Upon further inspection, found that the door glass was broken and when placed in clean mode, the unit showed F5E1 error code, door latch not locking. Office to order inner glass, door latch, and control and schedule return service. Control is discontinued.

Near Round Rock, TX 78664

Nathaniel B.

Job Details: 03/29/2018

Model WRT318FZDW02, Arrived on call for improper temps in fresh food and freezer, installed previously diag. Parts, updated control and both sensers and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call, call complete.

Near Round Rock, TX 78664

Nathaniel B.

Job Details: 03/29/2018

Near New Braunfels, TX 78132

Daniel A.

Job Details: 03/28/2018

MEDX655DW1 Dryer not coming on. Push to start switch out of position. Accessed control panel Replaced push to start switch. Verified normal position. Instruct customer on venting/fire hazard

Near New Braunfels, TX 78132

Daniel A.

Job Details: 03/28/2018

WRX986SIHZ00 When dispensing water does not indicate how many ounces are being dispensed. Contacted tech assist. Verified normal water dispensing operation. Per tech assist will only show ounces when measured fill used. No leaks detected

Near Elgin, TX 78621

Joseph C.

Job Details: 03/28/2018

KDTE704DWH0 Arrived on site for “console has no functionality” complaint. Inspected unit and found console shorted, due to water intrusion. Ordering new. Parts are $262.87. Labor is $184.99 (DW135/MT350). Service fee paid. Return for repairs on 04/04. No leaks detected, at time of service.

Near Temple, TX 76501

Dona

Job Details: 03/28/2018

Arrived on site for frost throughout freezer. Installed door that had seal from factory. Leveled door, door is sealing shut does not appear warped and is not allowing air inside unit from ambient temperatures. No water connections.

Near Georgetown, TX 78633

Mike C.

Job Details: 03/28/2018

Whirlpool microwave WMH32519FT0 Arrived to install new control and humidity sensor. Checked operation and unit checks good.

Near Temple, TX 76502

Dona

Job Details: 03/28/2018

Arrived on site for warm zone button had fallen into control. Removed rear panel found warm zone push button was not lined up in correct position. Reseated put in locked position. Checked all burners all checked good.

Near Austin, TX 78737

Luis

Job Details: 03/28/2018

Refrigerator-removed obstruction in icemaker

Near Harker Heights, TX 76548

Mike G.

Job Details: 03/28/2018

MEDX700XL0, Arrived on site for unit making a noise, checked unit and found that the rollers have gone bad used dryer repair kit to replaced pully and rollers and checked and cleaned out all lent found from unit and test unit and unit is no longer making noise and is heating and has good air flow unit checked fine at this time.....

Near Harker Heights, TX 76548

Mike G.

Job Details: 03/28/2018

Near Burnet, TX 78611

Thomas L.

Job Details: 03/28/2018

Arrived on site for no fan operation. Found fan was electrically shorted. Replaced and tested.

Near Buda, TX 78610

Brandon

Job Details: 03/28/2018

Arrived on site for washer not working properly and loud noise, found bad bearings, replaced bearings, unit tested good, no water leaks at time of service.

Near Buda, TX 78610

Brandon

Job Details: 03/28/2018

Arrived on site for dryer not turning on, found motor was not running, opened door and held down door switch and manually turned drum by hand, the motor would then turn the drum. I gained access to blower wheel, blower wheel was clear of an debris, found bad start windings on motor. I collected service fee $108.24 customer is going with repair. Vent was clear at time of service.

Near Temple, TX 76502

Dona

Job Details: 03/28/2018

Arrived on site for door not shutting smoothly, tracks are not lining up. Customer has spoken to tri supply the company that sold the unit. Customer does not want unit fixed she is getting a replacement.

Near Austin, TX 78728

Scott

Job Details: 03/28/2018

Near Austin, TX 78728

Scott

Job Details: 03/28/2018

Near Austin, TX 78728

Scott

Job Details: 03/28/2018

Arrived on site replaced control and UI console . Ran diagnostics unit functioned normally . Remaining labor 100.00 ,parts are covered . Collected 108.25 w/tax . No water leaks detected at time of service . Job complete