Service History 1870 - Appliance Express

Near Austin, TX 78737

Leonardo

Job Details: 06/04/2018

Whirlpool dishwasher model: WDF520PADM7 no power to unit. Arrived on site to test unit for no power. Test outlet and outlet sending correct power out. Test unit and found loose connection at junction box white wire. Secured connection test unit and unit test good. Unit getting power no leaks present at this time job complete

Near Kingsland, TX 78639

Thomas L.

Job Details: 06/04/2018

Arrived on site for icing in the floor of the freezer section. Found that the evaporator drain froze over. Defrosted. So no real reason why it froze up. All water connections were dry.

Near Austin, TX 78732

Cliff

Job Details: 06/04/2018

Kitchenaid cooktop KGCC706RSS01. Arrived on site to diagnose a cooktop with two burners that will not light. Tested unit and found right front and left front ignition switches failed and left front igniter cracked. Failures are all due to normal wear and tear. Due to age of unit burner head screws have welded themselves into orifice holders. All eight screws and all four orifice holders will need to be replaced as well due to damage that will occur while trying to repair the unit. Office will need to contact warranty company to verify authorization for repairs. Once authorization is received office will need to contact homeowner to set return appointment.

Near Harker Heights, TX 76548

Dona

Job Details: 06/04/2018

Arrived on site for no ice production, found temperatures at 38 in fridge and 4 degrees in freezer. Temperatures check correctly. Ran unit through test 4 found evaporator motor turning on. Ran test 36 for ice box fan and unit is running. Found control not sending proper voltage to ice maker. Ice maker motor is not finishing harvest. Will need to replace electronic control and ice maker. All water connections dry. Customer needs a Monday reschedule,reschedule for 6/11/18. Susan and Kristen assisted.

Near Austin, TX 78732

Paul

Job Details: 06/04/2018

Maytag Washer Model PAVT244AWW. Arrived onsite for the washer not spinning. I replaced the thrust washer bearing that was found defective on the previous visit. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78746

Kevin

Job Details: 06/04/2018

Arrived on site and replaced thermistor and support diagnosed on previous visit, ensuring thermistor is in the correct location. Took two pictures. Requested that customer allow refrigerator to cool for 10 to 12 hours before putting food back in. No water leaks from connections at time of service, job complete

Near Round Rock, TX 78664

Jonathan S

Job Details: 06/04/2018

Frigidaire dishwasher model# FBD2400KB4A. Leaking water on left side of door.

Near Wimberley, TX 78676

Connor M.

Job Details: 06/04/2018

ES5PHAXSL whirlpool refrigerator Arrived on site to test unit for not producing ice. Jumped t and h on ice maker and unit did not cycle. Confirmed voltage to ice maker. Replaced icemaker and tested. Unit working properly, no leaks detected.

Near Canyon Lake, TX 78133

Daniel A.

Job Details: 06/04/2018

WFE515S0EB0 Excessive heat on cooktop. LF element not cycling on/off during use. Replaced left front element . Verified thermal limiter operation. Checked wiring Contacted tech assist. Verified no temperature limit on cooktop when in use. 7722139683

Near Round Rock, TX 78665

Jonathan S

Job Details: 06/04/2018

Whirlpool dryer model# MEDX655DW. Dryer not starting.

Near Kingsland, TX 78639

Thomas L.

Job Details: 06/04/2018

Arrived on site for poor operation of upper rack. Both adjusters had cracked and upper rack no longer stays in it tracks. Replaced both adjusters for upper rack. All Water connections are all dry.

Near Austin, TX 78746

Kevin

Job Details: 06/04/2018

Arrived on site and replaced both brackets diagnosed on previous visit, after replacement dishwasher is now installed and no longer at leaning forward. Requested that customer monitor dishwasher while operating To ensure leaking has stopped. No water leaks from connections at time of service, job complete

Near Austin, TX 78746

Kevin

Job Details: 06/04/2018

Arrived on site and found two LEDs are slightly lit on the user interface on dishwasher, replaced user interface and ran a diagnostic cycle and then cycle completed properly. LEDs are now off when dishwasher is off. Control panel is covered under 60 months warranty quoted customer for total labor DW135 $199.99. No water leaks from connections at time of service, job complete.

Near New Braunfels, TX 78130

Diego G.

Job Details: 06/04/2018

Arrived on site. Check for noise issues. Found drain line behind unit hitting on spin cycle causing noise to occur. Adjusted drain line for unit, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 06/04/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 06/04/2018

Near Driftwood, TX 78619

Connor M.

Job Details: 06/04/2018

EV160NZTQ02 whirlpool freezer Arrived on site to test unit for not getting below 20f. Found compressor running very hot. Heat exchanger corroded due to moisture build up in insullation likely due to being overcharged when manufactured. Ordering compressor, heat exchanger drier and valve. Office to schedule directly. Allow 3 hours

Near Austin, TX 78701

Luis

Job Details: 06/04/2018

Refrigerator-replaced fresh food door and user interface

Near Salado, TX 76571

Dona

Job Details: 06/04/2018

Arrived on site for no drain, found knockout on garbage disposal not removed. Removed, knockout verified drain 3 times. Verified operations all connections are dry. Unit running to spec.

Near Austin, TX 78717

Lou

Job Details: 06/04/2018

arrived on site to inspect rack clip missing. Upon arrival, the customer advised that a clip from the upper rack had fallen off and melted on the element but she could not find the remaining pieces to it. Customer advised that she did not notice the clip missing until approximately one month ago, at which time, she only found part of the clip and the piece she found was badly melted. I placed the unit in diagnostics and tested and unit operated as designed. I noticed that the customer was using detergent pods and recommended that they switch to liquid or liquid gel and only use no more than 2 teaspoons. I advised that the pods was too much detergent and could cause issues with the unit in the future. I installed a new clip and the unit tests good. No water leaks observed during service.

Near Austin, TX 78753

Scott

Job Details: 06/04/2018

Cylypso whirlpool washer , keypads not responding to commands

Near Round Rock, TX 78665

Jonathan S

Job Details: 06/04/2018

Whirlpool refrigerator model# WRX735SDBM. Ice maker not making ice.

Near Austin, TX 78737

Brandon

Job Details: 06/04/2018

Arrived on site for noise complaint in washer, I determined something was caught in between outer tub and basket as well as the bearings were going out. Customer is going to buy a new unit. Customer also had a disposal that I installed. Water lines were dry at time of service.

Near Temple, TX 76502

Dona

Job Details: 06/04/2018

Arrived on site for no heat and no turntable movement, found turntable motor open, found mag is not functioning. Found transformer is not sending voltage to magnetron. Will need to replace the motor, magnetron, and transformer. Transformer is 238.54 Turn table motor 133.34 Magnetron 291.67 Labor is 219.99 Customer declines to repair at this time. Collected 108.24 on check.

Near Waco, TX 76708

Mike G.

Job Details: 06/04/2018

MVWX700XL2, Arrived on site for unit not spining out, checked and found F0E2 ( over sudsing ) flushed unit out and recalibrated unit and ran test cycle and unit ran all test fine at this time.... taled to customer about how much soap to use in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Waco, TX 76708

Mike G.

Job Details: 06/04/2018

Near Austin, TX 78753

Scott

Job Details: 06/04/2018

Arrived on site , replaced push to start . Unit will now start and heat up. No lint build up at time of service . Job complete . Wp , whirlpool . Electric dryer .

Near Georgetown, TX 78626

Jonathan S

Job Details: 06/04/2018

Whirlpool washer model #WET402EW1. Leaking water at front of unit.

Near Temple, TX 76501

Dona

Job Details: 06/04/2018

Arrived on site for dishes not cleaning well, detergent left after cycle. Found incoming water temps at 117, instructed customer that hot water heater needs to be turned up. Also found excessive detergent usage. Instructed customer on using less detergent in cycle. Found amp draw correct on sump motor heater and drain motor. Dispenser opening during cycle. All parms check good. All water connections dry.

Near New Braunfels, TX 78132

Connor M.

Job Details: 06/04/2018

WFE515S0ES0 whirlpool oven Arrived on site to install cooktop. Installed and tested unit. Unit working properly.

Near New Braunfels, TX 78132

Connor M.

Job Details: 06/04/2018

WRS325FDAM04 whirlpool refrigerator Installed ice door and tested unit. Unit working properly, no leaks detected.

Near Georgetown, TX 78633

Thomas L.

Job Details: 06/04/2018

Arrived on Site for no cool condition. Found no power from control to air damper. Replaced control. All water connections were dry.

Near Kyle, TX 78640

Daniel A.

Job Details: 06/02/2018

MEDX655DW1 Timer not advancing on auto or timed dry. Verified voltage. Replaced timer. Verified normal hat. Normal operation after service. Instruct customer on venting/fire hazard

Near Manchaca, TX 78652

Connor M.

Job Details: 06/02/2018

WRF535SWHZ00 whirlpool refrigerator Arrived on site to test unit for broken styrofoam. Found insulation for water tank broken. Ordering for return. Door on order for cosmetic ossue. Please keep on order. Office to schedule during buiness hours.

Near Austin, TX 78748

Connor M.

Job Details: 06/02/2018

MEDX655DW1 maytag dryer Arrived on site to test unit for long dry times. Found lint on wrong side of screen. Found customer needs to have home duct work cleaned after confimring proper airflow at rear of unit. Instruct on cleaning venting. Made aware of proper venting and potential fire hazard. Collected svc via cc.

Near New Braunfels, TX 78130

Daniel A.

Job Details: 06/02/2018

WFW9250WW00 Water entering washer when not in use. Defective inlet valve solenoid(cold). Hot water not entering machine properly. Replaced both hot/cold in,et valve solenoids. . Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Austin, TX 78750

Scott

Job Details: 06/01/2018

Near Georgetown, TX 78633

Lou

Job Details: 06/01/2018

arrived on site to inspect oven not heating properly. Upon further inspection, I found that the oven is heating properly but it was preheating to 350 degrees in approximately 15 mins. I advised the customer to wait 30-45 mins before placing food in to cook. Also, I noticed that the oven door gasket is flattened and will need to be replaced. I found that the microwave light is not working and the customer complained the the turntable is not turning. Upon further inspection, I found that the microwave automatically places the turntable into the off mode at the start of the heating process and one has to push the turntable on select bottom in order for it to turn. I advised the customer of my finding on this issue. Office to order oven door gasket. Also order light bulb, bulb housing, switches and interlocks, and appliance

Near Troy, TX 76579

Dona

Job Details: 06/01/2018

Arrived on site for no operation, found control is defective. 120 volts to control, but no output and no lights, part sent is w10625696. Not correct control. All water connections dry. Jordan assisted with parts and reschedule.

Near Austin, TX 78749

Kevin

Job Details: 06/01/2018

Arrived on site and attempted to cycle icemaker manually and found that motor is failing and it is not turning. Replaced ice maker and it began cycling immediately and filled with water. No water leaks from connections at time of service, job complete.

Near Cedar Park, TX 78613

Steve C.

Job Details: 06/01/2018

Near Austin, TX 78758

Scott

Job Details: 06/01/2018

Maytag dryer or drying clothes . Clogged vent

Near Temple, TX 76501

Dona

Job Details: 06/01/2018

Arrived on site for unit only running for 5 minutes and then will shit itself off, ran unit with wet clothing inside and found the timer is stopping, not allowing unit to continue through cycle. Motor is starting with push to start, not stalling no noise on motor and is not showing as overheating. replace the timer and thermostats as stalling in certain position, can wear thermostats and cause erroneous readings. Replaced timer and thermostats. Unit is running for correct amount of time, no longer stopping in cycle. Units element checks good. Unit is ducted very shortly, duct clean good airflow. All parms check correctly.

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 06/01/2018

Arrived on site for no cool condition. Control would not accept command to enter diagnostics. Found thermister out of operating range. Replaced both.

Near Dripping Springs, TX 78620

Brandon

Job Details: 06/01/2018

Arrived on site for part hanger, I replaced freezer brackets, replaced rc thermistor with fan motor and support, sealed the freezer compartment, unit tested good. Water lines were dry at time of service.

Near Johnson City, TX 78636

Connor M.

Job Details: 06/01/2018

KUIX505ESS2 kitchenaid ice machine Arrived on site to install recirc pump for repair. Installed and monitored an entire harvest cycle. Ice is now proper thickness. Unit working properly, no leaks detected.

Near Temple, TX 76502

Dona

Job Details: 06/01/2018

Arrived on site for previous technician Tested the unit ice maker and received error code E2 lost position. Also found excessive ice build up in the facia heater. Found no voltage to the facia heater due to the control is defective. Replaced electronic control kit and ice maker. Checked that unit had no errors and went through harvest test 57. Completed harvest. Unit called for water. Unit started ice production. All water connections dry.

Near Leander, TX 78641

Lou

Job Details: 06/01/2018

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the entire dispenser assembly and replaced with all new parts. Tested unit and unit operated as designed. No water leaks observed during service. Job completed.

Near Austin, TX 78732

Luis

Job Details: 06/01/2018

Refrigerator-replaced main control board

Near Austin, TX 78757

Scott

Job Details: 06/01/2018

Arrived on site for door issues .did get unit to give open/ close message after playing with door a few times . Replaced all micro switches and both interlocks . Checked door brackets and frame, all checked good .

Near Harker Heights, TX 76548

Dona

Job Details: 06/01/2018

Arrived on site for unit producing dL error code on every other cycle. Found that motor control is not always sending voltage to lid lock. Will need to replace much due to this error and lid lock due to intermittently working. Unit will spin when lid is locked. Found grinding on bearing during spin. Will need to replace bearing as well. Will need 2 hours repair time. Cnotes. Will also need authorization for repair. Unit is in a new home and on gfci. All water connections dry. Susan assisted.

Near Harker Heights, TX 76548

Dona

Job Details: 06/01/2018

Arrived on site for intermittently drying, ran unit through 2 full timed dry cycles, found temperatures normal. Airflow correct. Unit did not overheat. No abnormal noises. Drum turning correctly. Unit shut off, and when started in new cycle unit started heating again. Timer is counting down correctly. Venting clear. All parms check good on unit.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 06/01/2018

Arrived on site for noisy spin cycle. Remove wire from basket. Spin cycle is now at a normal sound level. All water connections were dry.

Near Leander, TX 78641

Lou

Job Details: 06/01/2018

arrived on site to inspect washer running too long. Upon inspection, the customer advised that he had put bedding in the unit and ran wash on rapid wash and it appeared that the unit ran for more than 3 hours. He advised that the unit was vibrating very badly. I placed the unit diagnostics and the unit show error codes 8/6, 7/8, 0/3, 0/5. I cleared the error codes and continued with diagnostics. Once the unit was done, there were no error codes. I verified the rotor and stator were good and I tested unit in high speed spin to verify. Unit tested good in high speed spin. I instructed the customer on detergent and softner use as they were pouring the detergent directly into the unit and into the dispenser. I instructed the customer on the amount of detergent and softner to use as well. Advised the customer on size of loads and which wash modes to use depending on clothing and bedding. No water leaks observed during service.

Near Dripping Springs, TX 78620

Kevin

Job Details: 06/01/2018

Right on site and found refrigerator is showing power on user interface but there is no cooling function. Found that refrigerator was still in show room mode. Retailer did not clear show room mode after refrigerator was installed, compressor has started running and recommended to customer that refrigerator be allowed to call for 24 hours to reach correct temperature. No water leaks from connections at time of service, job complete

Near Hutto, TX 78634

Cliff

Job Details: 06/01/2018

Maytag washer MVWC300VW0. Arrived on site to diagnose a washing machine that is leaking. Tested unit and found no failures to washer itself at this time and no leaks inside unit. Did note customers drain backing up to the point it’s causing a syphon to occur on drain line. Advised homeowner she’ll need a plumber to come correct drain issue. In combination with a water softener the drain issue is most likely cause of leak, as excess sudsing would leak out of top of drain pipe. No for the repairs needed by appliance express and homeowner is contacting plumber to complete repair.

Near Driftwood, TX 78619

Connor M.

Job Details: 06/01/2018

WFW94HEAW0 whirlpool washer Arrived on site to test unit for not draining well. Found no stored error codes. Ran diagnostic cyle and found drain pump operating as designed and motor reaching target rpm. Instruct on proper use and care. No leaks detected.

Near Driftwood, TX 78619

Connor M.

Job Details: 06/01/2018

WGD94HEAW whirlpool dryer Arrived on site to test unit for long dry cycles. Found duct in rear of unit in between dryer and gas line coming from floor to be crushed almost completely. Instruct customer on ocrrecting vent issue and having vents checked. Made aware of potential fire hazard.

Near Driftwood, TX 78619

Connor M.

Job Details: 06/01/2018

KERS306BSS0 kitchenaid range Arrived on site to test unit for sparking during use. Found full failure on bake element. Ordering for return. Ja approved 6/5

Near Leander, TX 78641

Lou

Job Details: 06/01/2018

arrived on site to install previously diagnosed and ordered part. Removed and replaced the element and tested unit. Unit operated as designed. No lint observed during service.

Near Austin, TX 78731

Luis

Job Details: 06/01/2018

Refrigerator-defrosted water reservoir tested water dispenser good icemaker filled with water

Near Georgetown, TX 78633

Steve C.

Job Details: 06/01/2018

Arrived on site for the unit is not making ice. Tested the unit is diagnostic and the ice maker passed. Called Whirlpool Sr#7722124664 and advise to replace the evaporator cover. The control already has the updated version. Replaced the evaporator cover and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Austin, TX 78759

Scott

Job Details: 06/01/2018

Arrived on site for dryer taking long and multi turns to dry . Ran an air vent check with and with out vent hose and found with check kit that exterior vent is clogged . Unit is heating normal . Recommended to customer to have vents cleaned out . No lint build up at time of service

Near Belton, TX 76513

Dona

Job Details: 06/01/2018

Arrived on site for dishes not cleaning well, found sump with debris removed, verified water flow verified amp dram all parms check good. Found customer will need to adjust incoming water temps as it is below 120. Instructed customer on detergent and rinse aid usage. 1 wheel off each wheel assy is broken, Will need to replace all four wheels . Customer will install parts. All water connections dry. CS authorized D2C parts.

Near Buchanan Dam, TX 78609

Thomas L.

Job Details: 06/01/2018

Removed and replaced broken hose. Quick disconnect had cracked and would not secure hose.

Near Buchanan Dam, TX 78609

Thomas L.

Job Details: 06/01/2018

Arrived on site for Noisey operation. Found condenser cover vibrating. Corrected loose panel. All water connections were dry.

Near Austin, TX 78731

Luis

Job Details: 06/01/2018

Refrigerator-replaced failed icemaker

Near Wimberley, TX 78676

Connor M.

Job Details: 06/01/2018

KERS306BSS0 kitchenaid range Arrived on site to test unit for sparking during use. Found full failure on bake element. Ordering for return. Ja approved 6/5

Near Wimberley, TX 78676

Connor M.

Job Details: 06/01/2018

M1TXEGMYW01 maytag refrigerator Arrived on site to test unit for water in freezer and ff compartment. Found drain valve clogged. Cleaned valve and defrosted evap pan. Unit working properly, no leaks detected.

Near Belton, TX 76513

Dona

Job Details: 06/01/2018

Arrived on site for right ff door plate was catching on hinge. Added 2 washers to bring door up found it is now sliding smoothly. Found ice maker metal bail arm was not inside of motor mechanism, not allowing for ice maker to cycle. Reinstalled bail arm so that it would move cycle. Unit dumped ice that was already made and called for water for new ice production. All parms check good. All water connections dry.

Near Austin, TX 78753

Scott

Job Details: 06/01/2018

Arrived on site replaced latch 103.27, labor 80.00. Tested unit all checked good . Checked lock all checked good Collected 198.32 ck1107. No water leaks detected at time of service . Job complete . Maytag top load extra large capacity washer .laundry

Near Austin, TX 78744

Kevin

Job Details: 06/01/2018

Arrived on site and inspected the refrigerator and found dent on the left hand fresh food door, also found one shelf on the interior is scratched. Will need to order both to correct issue, informed customer delivery time for new doors is 6 to 8 weeks. No water leaks from connections at time of service.

Near Temple, TX 76502

Dona

Job Details: 06/01/2018

Arrived on site for excessive noise, found when compressor is running tubing by condenser fan is excessively vibrating causing very loud noise. Added sound dampeners to area and noise greatly reduced, temperatures check good on both fridge and freezer. All water connections dry.

Near Temple, TX 76502

Dona

Job Details: 06/01/2018

Arrived on site for no heated dry, removed toe kick to test amp draw and found right wire on harness to element not attached to heating element. Reattached wire to element and ran through diagnostics. Found amp draw correct on element. All parms check good. Customer is using rinse aid. All water connections dry

Near Temple, TX 76502

Dona

Job Details: 06/01/2018

Arrived on site for low cool condition, freezer is now at 26 degrees and fridge is at 41 degrees. No longer making ice either. found ff evaporator with only partial frost pattern. Will need to replace ff evaporator due to restriction. Will need uv drier, compressor, stub and ff evaporator. Will need 3 hours repair time CNOTES. Melissa assisted. All water connections dry.

Near Bertram, TX 78605

Thomas L.

Job Details: 06/01/2018

Removed and replaced out of range thermister and control that would not allow diagnostics to be performed.

Near Buda, TX 78610

Kevin

Job Details: 06/01/2018

Arrived on site and inspected refrigerator and found ice build up blocking evaporator drain. Removed ice and cleared drain and refrigerator is now operating properly. All other functions are good, no water leaks from connections at time of service, job complete

Near Buda, TX 78610

Kevin

Job Details: 06/01/2018

Near Lago Vista, TX 78645

Lou

Job Details: 05/31/2018

arrived on site to inspect dishwasher dispenser gasket hanging out. Upon inspection, I did find that the dispenser gasket was hanging out of the dispenser door. I removed and replaced the dispenser and tests the unit in diagnostics. Unit operated as designed. No water leaks observed during service.

Near San Marcos, TX 78666

Connor M.

Job Details: 05/31/2018

WRS571CIDM01 whirlpool refrigerator Arrived on site to test unit for not dispensing ice. Found dispenser motor failed due to previous issue. Replaced and tested unit. Unit working properly, no leaks detected.

Near Belton, TX 76513

Dona

Job Details: 05/31/2018

Near San Marcos, TX 78666

Connor M.

Job Details: 05/31/2018

Near San Marcos, TX 78666

Connor M.

Job Details: 05/31/2018

MHW3505FW1 maytag washer Arrived on site to test unit for buzzing and humming when drum rotates. Found control sending improper voltage to stator. Replaced control and tested unit. Unit working properly, no leaks detected.

Near Buda, TX 78610

Kevin

Job Details: 05/31/2018

Arrived on site and inspected dryer and found only 120 V showing at terminal block an entire leg is missing. Inspected breaker on the outside of the home and it is weak/failing. After resetting breaker dryer will now run and heat properly, recommended to customer that breaker be replaced, job complete

Near Buda, TX 78610

Kevin

Job Details: 05/31/2018

**Attached pictures to assist with directions** arrived on site and found cold valve of incoming water has very little flow. Inspected cold water line and found sediment buildup on valve screen. Valves will need to be replaced to correct issue and suggested to customer that a permanent solution for high mineral content in water would be necessary to keep washer working. No water leaks from connections at time of service, job complete.

Near Leander, TX 78641

Thomas L.

Job Details: 05/31/2018

Arrived on site for no cool. Fresh food evaporator was not defrosting. Found defective defrost thermostat via diagnostics. Replaced. Unit is so iced up that the rest of the ice that I could not remove will have to be removed by turning unit off. Customer to lay towels on floor on all sides of unit to,catch any water overflow. Part $172.89 Work$179.99

Near Killeen, TX 76543

Dona

Job Details: 05/31/2018

Arrived on site for noise complaint from customer, found underwire of bra stuck inside between drum and seal rubbing on front of unit. Removed underwire, verified temperatures and tumble has no abnormal noise. Unit is now running to spec once underwire removed. Dryer vent clear. Airflow is good, temps good.

Near Austin, TX 78744

Kevin

Job Details: 05/31/2018

Arrived on site and inspected cooktop and found after uninstalling left front infinite switch harness connector is not attached. After fixing connector all function has returned to cooktop, job complete.

Near Austin, TX 78744

Kevin

Job Details: 05/31/2018

Near Austin, TX 78746

Connor M.

Job Details: 05/31/2018

JFC2290REP00 jennair refrigerator Arrived on site to test unit for no cool. Found evap fan motor trying to turn but binding up on rubber damper holding it to fan shroud. Corrected issue and tested unit. Unit working properly, nomleaks detected.

Near Killeen, TX 76542

Dona

Job Details: 05/31/2018

Arrived on site for no ice production, major ice build up on left side of freezer and ice build up around fridge on back of unit. Per W10772228D and W10842568 will need to replace the control kit, will need to replace the adapter kit on fridge, will need a new seal for freezer door and will need a new ice maker. Will need authorization for this repair, cnotes. Office will reschedule due to needing authorization. Jordan assisted.

Near Austin, TX 78744

Kevin

Job Details: 05/31/2018

Arrived on site and found saved code F3E1 waterlevel sensor error, Confirmed pressure hose is clear and ran a diagnostic cycle and it completed properly. If situation happens again will need to bring back pressure hose and pressure switch to correct issue. No water leaks from connections at time of service, job complete

Near Austin, TX 78744

Kevin

Job Details: 05/31/2018

Arrived on site and inspected refrigerator and found fresh food in the evaporator is frozen over and fridge will need to be defrosted and thermistor and fan replaced. Explain to customer that fridge will need to be disconnected from power for 24 to 36 hours to remove the ice. Customer has signed refrigerator defrost disclosure. No water leaks from connections at time of service

Near Austin, TX 78744

Kevin

Job Details: 05/31/2018

5/31/18 11:18: KB there 5/31 THU, 8:26 to 10:06, Arrived on site and found dishwasher is not filling with water, replaced fill valve and diagnostic cycle is now running properly. Also found water temp is not 120 degrees at its hottest, recommended that customer inspect hot water heater for correct operation. No water leaks fron connections at time of service, job complete.; Job Cmpltd, snapped 2 QuickPics

Near Austin, TX 78704

Robert

Job Details: 05/31/2018

WRS571CIHZArrived on site and replaced loud and clicking diffuser in refrigerator. All sounds and fu

Near Austin, TX 78704

Robert

Job Details: 05/31/2018

GHW9400PW Arrived on site. Checked washer for leaving water in drum and wet clothes at the end of th

Near Georgetown, TX 78633

Steve C.

Job Details: 05/31/2018

Arrived on site for the unit will not clean dishes. Found the unit will fill with water and then will not wash. Found the sump and motor is defective. Quoted customer for the part $200.98 and labor dw120 $199.99 plus tax. Customer advise she will get a new unit. Customer only paid for the service fee. All water connections were dry at the time of service.

Near Copperas Cove, TX 76522

Dona

Job Details: 05/31/2018

Arrived on site for no water flow to dispenser, found filter was clogged and needed replaced installed bypass on reservoir assembly to verify. Customer had a new filter, tech replaced filter and bled 2 gallons of water out of unit. Water flow checks good. All water connections dry.

Near Austin, TX 78703

Connor M.

Job Details: 05/31/2018

WRX735SDHZ00 whirlpool refrigerator Arrived on site to inspect unit for damage to pantry door. Found dent. Replaced and tested unit. Unit working properly. No leaks detected.

Near Copperas Cove, TX 76522

Dona

Job Details: 05/31/2018

Arrived on site for unit not filling and not spinning or washing. Found F7 e5 error shifter error. Ran unit through diagnostics found shift motor working properly, acu not sending proper voltage to shifter. Replaced acu, reprogrammed acu, loaded unit with clothing found unit running to spec. Unit checks load size, fills, agitates, drains and spins. All water connections dry. No errors all parms check good.