Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "And on site for refrigerator ice clumping up. Inspected unit and work area. Found ice maker chipping and could possibly cause particles in ice cubes. Advanced ice maker cycle and found it leaking between mold and support housing. Tested all other operations, no other failures found. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Advanced ice maker and monitored operation. All tested good, no water leaks detected.

Near Kickapoo Creek Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of noise during agitation, found noise coming from gearcase and possibly washplate rubbing on inner basket. Ordering gearcase washplate and basket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10586077 (basket) and 1 W10870913 (gearcase)"

Near Rodeo Cove, Kyle, TX 78640
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found belt is wearing, and left support wheel is not spinning properly. Used repair kit to correct both and dryer is now quiet and operating normally. Removed all lint from interior, job complete"

Near Lovers Ln, Lockhart, TX 78644
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8620HC0 "Arrived on site for customer complaint of noise issue, found vibrating motor mount, I added dryer pads, unit still was making noise. Ordering motor mount/base, and more dryer pads. ; ordrng 1 W10242878 (base) and 4 W11113654 (pad)s"

Near Encanto Pl, Austin, TX 78737
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED8000DW4 "Arrived on site and inspected dryer and found it is not heating, disassembled dryer and found cut off has failed. After replacing cut off all function has been returned to dryer. Recommended to customer that vent to exterior be cleaned by a service as overheating is the likely reason cut off failed. Removed all lint from interior of dryer, job complete"

Near Dark Horse Ln, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for door issues. Found damaged mullion,removed mullion heater,installed new mullion checked door operation good.

Near Neal St, Austin, TX 78702
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. I found unit temp at 14 degrees. Compressor and fans came on and ran for about 5 minutes then cut off. Tested for defrost cycle and found unit was not in defrost cycle. Installed new thermistor and control as unit was short cycling and not cooling down to proper temp. Tested operation and found unit working properly. Job complete

Near Fred Woods Dr, Kingsland, TX 78639
Clif L.

Clif L.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washing machine that is not completing cycles. Found bad timer control and replaced it. Tested unit and found all is functioning properly at this time.

Near Esperanza Crossing, Austin, TX 78758
James C.

James C.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site and installed new housing and control. Tested operation and found damper is now functioning properly. Instructed customer that the unit will take a few days for the reservoir to thaw or the unit can be turned off and doors left open for 24 hours to that the reservoir. Job complete

Near Broken Hills Dr, Horseshoe Bay, TX 78657
Lou S.

Lou S.

DRYER WHIRLPOOL WGD8500DC4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the top panel and tested. Unit is operating as designed. No lint/no gas detected during service, job completed."

Near Trailridge Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on Site for dishwasher not powering up. Found control had failed and knocked out UI console with it . Was getting correct voltage in but not out . Replaced both console and control . All checked good , nomwater leaks detected at time of service . Job complete . Did recommend having an electrician look at power connection and breaker ."

Near Oakleaf Cir, Austin, TX 78723
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site to replace control panel and console. Replaced control panel and console, tested unit, no issues at this time. Job complete"

Near N Platt River Dr, Austin, TX 78748
Al R.

Al R.

RANGE WHIRLPOOL WEG730H0DS0 Arrived to inspect range issues.Confirmed the blower fan too slow error.Removed and replaced the blower.Reassembled the unit and the unit began operating properly.Customer satisfied Job complete

Near Hacienda Heights Cove, Georgetown, TX 78633
Al R.

Al R.

DRYER LG DLE3500W.ABWEEUS Arrived to install previously ordered parts.Removed and replaced the lint screen and lint cover.Reassembled and unit tested as designed.Job complete

Near Diamond Trail, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for broken ice maker. Found mold broken off motor, removed and replaced ice maker Ice maker

Near Caldwell Dr, Austin, TX 78750
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL KRFC704FSS01 Arrived onsite for customer complaint of in door icemaker on French door refrigerator stopped making ice. Found ice maker motor stopped mid harvest. Removed and replaced icemaker assembly. Observed icemaker calling for water. No other issues found. All water connections were dry at time of service.

Near Camdyn Caye Dr, Belton, TX 76513
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE204ESS2 "Arrived on site for customer complaint of unit not washing, found wash motor was getting power but not running, I replaced sump/wash motor, unit tested good.

Near Golden Top Dr, Austin, TX 78738
Scott  M.

Scott M.

OVEN AMANA AER6303MFS2 Arrived on site for oven not working on range .ran diagnostics got f1-e0.. Quick pics taken . Job complete.

Near Burns St, Austin, TX 78752
Al R.

Al R.

RANGE WHIRLPOOL WEE510S0FS2 "Arrived to inspect f/r burner not working.Confirmed the complaint and removed and replaced the element.Unit still did not work, so I removed and replaced the control.Tested unit and unit tested as designed.Photographed the repair.Job complete Customer satisfied"

Near Park View Dr, Salado, TX 76571
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of unit not spinning, found loose change as well as actuator not switching from spin to agitate. Replaced actuator, unit tested good."

Near Lawnsdale Rd, Kyle, TX 78640
Andy  B.

Andy B.

DRYER MAYTAG MEDB765FW0 "Arrived on site for dryer not operating. Customer showed how he attempted to start unit with no success. Afterward I started unit with no issues, did so repeatedly to make sure unit is operating properly. Instructed customer on use and care and practice for best performance and use of hydrostatic buttons. No repairs are needed at this time."

Near Cartwheel Bend, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104EWH1 "Arrived on site to test unit for unit not washing/finishing cycles completely. Tested unit and found that filter was clogged and as a result there was no pressure for the water to spray to clean properly. Cleaned filter put back together, water pressure restored, checked heating element and was working properly at this time. No leaks at this time. Job complete"

Near Cliffside Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Different issue from prev repair of ice problems. Arrived on site to install parts from prev diagnosis. Installed new harness that includes both sensors. Found control had already been replaced from a prev repair before customer bought unit,installed a new main control,powered unit on ran diagnostics all test passed. ; ordrng 1 CNOTE (PLEASE SEE STICKY NOTE)"

Near Veronese Dr, Austin, TX 78737
Arthur B.

Arthur B.

RANGE JENN-AIR JGS8750ADW "Arrived onsite for customer complaint of gas range getting F3-1 error. Removed temperature sensor and found broken wire.Removed and replaced sensor. Reassembled and tested unit. Oven now comes on as designed. No other issues found. No gas leaks detected at time of service."

Near Riverside Dr, Killeen, TX 76542
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for unit building water in side rf section. Found drain clogged causing water to back into freezer and down into rf . Cleared ice and drain and tested good

Near Century Park Blvd, Austin, TX 78727
Tyler B.

Tyler B.

DRYER MAYTAG MGDB765FW0 "Arrived on site for unit with door opening and not staying shut, found catch fell in to door, replaced catch and tested and still came open unit will need hinges and springs to complete ; ordrng 1 CNT (OFFICE RS) and 1 W11371722 and 1 W11376139 and 2 WP3387565 (sprng-door)s"

Near Blueridge Trail, Austin, TX 78746
Wesley P.

Wesley P.

MICROWAVE JENN-AIR JMW2430WS03 Arrived on site and found lost communication error. Reset unit at breaker and performed factory diagnostics. Secured p harness responsible. Unit is now operating as designed. No parts needed.

Near Legend Trail, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site for moisture and ice build up in freezer. Checked freezer door seal good,no gaps from gasket,found gaps between liner and cabinet,added adhesive to gaps between liner and cabinet,reinstalled freezer door checked door seal good."

Near Blanco River Ranch Rd, San Marcos, TX 78666
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8500DC4 "Arrived onsite for customer complaint of dryer cord burnt. Upon inspection, found L2 line on terminal block shorted. Removed and wiring and terminal block. Customer has purchased new 3 prong cord. Installed new cord, reassembled and tested. Dryer now heats and tumbles as designed. No other issues found."

Near W 14th Ave, Belton, TX 76513
Jonathan  S.

Jonathan S.

REFRIGERATOR GE PFE29PSDCSS "Arrived on site for refrigerator fresh food section not cooling. Performed diagnostics mode and and checked temperature at display and found at 56°. Found freezer temperature at -6°. Gained access to RC evaporator and evaporator fan motor. Found evaporator not working. Tested voltage to fan motor and found within range. . Checked part# on fan motor and found in stock. Removed failed fan motor and installed new. Tested operation. All tested good, no water leaks detected."

Near Northwest Blvd, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT138FZDM0 "Arrived on site for customer complaint of scratch on freezer door, I replaced door and nameplate, unit tested good."

Near Camino Vaquero Pkwy, Austin, TX 78747
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HB0 "Arrived on site to install new handle that was shipped to customer from whirlpool. Replaced handle, tested unit, unit test good. No issues at this time. Job complete"

Near Gunnison Way, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LFX28978ST01 "Arrived on site for refrigerator not cooling. Found unit unplugged with doors opened. Power unit and gained access to compressor. Measured amp draw to compressor and found at .49 amps, within range. Tested voltage to compressor from control and found 119 volts to compressor. Voltage should be 150 to 180 volts which indicates a compressor failure. Contacted LG tech support and spoke with Mark and confirmed diagnostics.

Near S Church St, Georgetown, TX 78626
James C.

James C.

ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site and found ice bin full of thin ice roughly 1/8” thick. Called tech line and spoke to Rick #7726099415. Found unit has a floating restriction in sealed system. Tested system and found a chattering noise from evaporator and then evaporator just sweating and no frosting. Unit will need new compressor, drier and evaporator to repair. Office to schedule 3 hr SS repair; ordrng 1 CNOTE (3HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"

Near Plenty Hills, Horseshoe Bay, TX 78657
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for the refrigerator that is still not cooling correctly. I found a refrigerant leak at the UV drier. I found refrigerant still in the system and evacuated the system. I replaced the UV drier and ran a vacuum pump on the system. I charged the system with 5 oz of R134A. I temped the freezer while loading my van and the freezer air temp was at 15 degrees and still dropping when I left. Call complete.

Near Blazing Star Trail, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site for customer complaint of unit not turning on at all, found loose connection at terminal block caused boards to short out, I replaced terminal block as both controls, unit tested good."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KBMS1454BSS Arrived on site for customer complaint of microwave not heating unless they pushed the door shut and interior light not working. Found push rod was worn out and light bulb needs replacing. Ordering parts. ; ordrng 1 423107570871 (spring) and 1 W10886919 (lmp-basles) and 1 WPW10120235 (rod-rel)

Near Aspen Highlands Dr, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for water not dispensing . Valve would accurate but no water dispensing . Took water line from under door and removed from quick fit . Unit is dispensing water from connection . Problem is in door itself . No parts ordered . Door is on order for dent . Tied to order 233785. No water leaks detected at time of service job complete .

Near Avenue C, Austin, TX 78751
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ10 Arrived on job for complaints of leaks. Found damaged tube at entering point. Replaced hose. No additional leaks detected at time of service.

Near E Riverside Dr, Austin, TX 78741
Al R.

Al R.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived to inspect dishwasher issues.Confirmed the amount of water ny the filter was more than is usually present.Noticed the drain loop was non existent.I created a drain loop, zip tied it , ran the unit and unit now drains properly.Customer satisfied.All water lines were dry at the end of service.Job complete"

Near Cypress Springs Way, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site to diagnose a dishwasher that is not heating. Tested unit and found no mechanical failures with dishwasher at this time. Advised on best cycles and options to use for best results as well as jet dry hanging baskets for rinse agent. No leaks were found at time of service and no further repairs are needed.

Near Stonelake Blvd, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFS25ETWH01 "Arrived on site for mullion issue. Found broken tab on mullion assembly,removed damaged mullion,installed a new mullion assembly,tested door operation good.

Near Hillcrest Ct, West Lake Hills, TX 78746
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onnsite and found loud diffuser. Replaced diffuser. Unit is now operating as designed.

Near Yellow Iris Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFC2062FEZ01 "Arrived on site for refrigerator making intermittent noises. Customer stated that sound was coming from top of refrigerator. Per diagnostics mode and checked tested all operations. Found failure is with damper control. Removed failed damper and installed new. Tested operation, all tested good. No water leaks detected."

Near Carol Ct, Georgetown, TX 78626
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL WUI95X15HZ Arrived on job for complaints of no ice l ran diagnostics and all functions working found drain line blockage

Near Stevenson Ave, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit not defrosting. Customer defrosted unit removed fresh food cover found thermistor cracked,replaced thermistor,secured thermistor to correct location on suction,found unit not entering diagnostic replaced main control and ui. Powered unit on ran diagnostics all test passed changed defrost setting to basic.

Near Hawthorne Loop, Driftwood, TX 78619
Tyler B.

Tyler B.

RANGE KITCHENAID KDRS463VSS03 "Arrived on site for unit with shorted key error, found touch membrane faulty. Part covered under warranty.

Near Cary Dr, Austin, TX 78757
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DS02 "Arrived on site , replaced UI control . Checked software ,up to date . No other issues . Job complete ."

Near W 39th 1/2 St, Austin, TX 78756
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and inspected refrigerator and found frost buildup just inside lower right hand corner of freezer door, took one picture. Replaced gasket ordered by previous technician and added silicon along perimeter to fill in any air gaps between outer cabinet and freezer liner. Also found frost buildup under ice bin and ice is clumping. Attempted to replace separator but ice door is not included and will need to be ordered separately. Will also order all other thin plastic pieces that may be damage attempting to replace ice door. No water leaks from connections at time of service.; ordrng 1 KBONLY and 1 W10672575 (pad) and 1 W10678156 (pad) and 1 W10717109 (shield) and 1 W10752689 (heater) and 1 W10757512 (trim) and 1 W11189145 (ICE DOOR WITH MOTOR) and 1 W11330648 (UI)"

Near Patriot Dr, Buda, TX 78610
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIC15NLXS0 "Arrived on site for ice machine not making ice. Upon arrival found ice maker turned off. Turned on unit and max ice. Unit started cycling. As unit cycled I carefully pulled unit out and checked amp draw. Found compressor pulling 2.7 amps. Found everything else running properly. Called and spoke with CS by this time unit made slab of ice and was also being cut by grid. Was informed that it is unlikely SS issue. And to try to flood drain pump and see if it shuts down and if it does not unit appears to be working properly, and to instruct customer that if this happens again to take note of what unit does and to have unit plugged in and on for 24 hours before tech comes to service. Did as instructed with no failure to unit. Instructed customer of what needs to be done if problem arises again. No water leaks present at time of service.

Near Mira Mesa Dr, Austin, TX 78732
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for refrigerator having slow ice production. Measured temperature in FC at 1.4°. Inspect unit and found dent in RC door from pantry door knob. Inspected ice maker and found fill tube frozen. Performed diagnostics mode and activated fill tube. Tested DC voltage from UI and found within range. Tested heater resistance and found within range. Ran fill test and found no water getting to ice maker. Ran fill test and disconnected water to door and found working. Found water not able to move through door. Will need to replace FC door. ; ordrng 1 LW11202405/STAINLESSSTEEL (FC DOOR STAINLESS STEEL )

Near Arabian Colt Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for unit ice maker leaking. Found ice maker to be over filling, removed ice maker and replaced and now filling properly. Cleaned up ice mess and tested good"

Near Scofield Ridge Pkwy, Austin, TX 78727
Clif L.

Clif L.

RANGE KITCHENAID KDRP463LSS08 Arrived on site to replace oven control for range. Replaced part and tested unit. Found all is functioning properly at this time.

Near Bayridge Terrace, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for the refrigerator to install the previous diagnosed parts. I ran service step 5 and found the compressor working as designed and it sound normal. Upon further inspection I found the condenser fan motor with a heavy vibration and not running at full speed. I replaced the condenser fan motor. Call complete.

Near Dogwood Trail, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived on job for complaints of freezer door not opening or closing properly. Found the slides ball bearing falling out. After replacement test operation. No leaks detected at time of service.

Near W 30th St, Austin, TX 78703
Brandon C.

Brandon C.

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for customer complaint of unit making noise, found repair kit was needed, I replaced repair kit, unit tested good."

Near E Slaughter Ln, Austin, TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for upper rack falling and bottom rack wheel broken. Test unit and found adjuster broken and wheels. Replaced all wheels and adjusters test unit and unit test good. Found upper rack pivot broken will need to order W10082853 x2 clip pivots and W10671900 x2 Positioner, Dual. Office to reschedule or we can just drop off at door ; ordrng 2 W10082853 (CLIP PIVOT )s and 2 W10671900 (Positioner, Dual)s"

Near Big Brown Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested all parts and components and found mass of ice on back wall of freezer. Bottom of coil is defrosting and defrost system is fully functional. Advised homeowner door may have been left open slightly for an extended period of time causing excess frost to occur and defrost system is not able to handle the excess. Homeowner to thaw the unit for 24 hours with the doors open and monitor unit for seven days in case issue reoccurs. No leaks were found at time of service. Also advised homeowner on proper precautions to take to prevent defrost water from leaking.

Near Windmill Ranch Ave, Pflugerville, TX 78660
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site and found sparking on the interior, found left rear mounting point for center rack is loose and causing rack to make contact with interior. After correcting issue has stopped and recommended to customer that rack be completely removed. Job complete."

Near Indian Blanket St, Lockhart, TX 78644
Robert J.

Robert J.

DRYER WHIRLPOOL LTE6234AW1

Near W Johanna St, Austin, TX 78704
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site for IM failed . Ran diagnostics and while rotating back from harvest maker would hang up. Replaced IM and ran diagnostics . All checked normal . No frost on any evaps . No water leaks detected at time of service . Job complete .

Near E 55th St, Austin, TX 78751
Tyler B.

Tyler B.

WASHER MAYTAG MHW6630HW0 "Arrived onsite for unit with with small leak. Found water residue on top of gasket where recirculating pump comes in. Found clam sitti crooked, corrected and tested good. Cust called back in. Will need recirculating hose ; ordrng 1 CNOTE (OFFICE RS) and 1 W11316605 (hose)"

Near Corto Ln, Austin, TX 78733
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for too much ice . Found shut arm is not getting pushed up to shut IM off . Ordering arm . No water leaks detected at time of service . Please call to set return .; ordrng 1 W11342242 (SHUT OFF ARM)

Near Robert Browning St, Austin, TX 78723
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect wall oven controls. Upon further inspection, the customer advised that when they got back from vacation, they noticed the unit display was set to military time and the date jumped back to January. I placed the unit in diagnostics and it showed error codes F6E0. I followed the tech sheet on testing and found that the ACU needed to be replaced. Once the ACU was replaced, the unit then showed error code F6E4. Again, following tech sheet I tested the unit and replaced the console. Checked error codes and retested unit and it operated as designed. Job completed."

Near Sunset Vista Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of unit not cooling after sealed system repair, found leak coming from fresh food section evaporator. Ordering sealed system parts. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 WPW10143759 (dryer)"

Near Senna Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

DRYER WHIRLPOOL WED560LHW0 ; ordrng 1 W11378949 (PANEL)

Near Domain Dr, Austin, TX 78758
Dona W.

Dona W.

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site for no Gas complaint, verified power to unit and verified that cooktop and oven were working. All operations check good and no gas leaks on site."

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave light not working. Upon further inspection, I pulled the unit from the wall and found that the light was burnt out. Replaced the light and it still did not come on. Checked voltage at the transformer and it was good. Checked voltage at the control and could not get a good reading. I am ordering the control, main control, wide interface board, bulb, and interlock harness. Advised customer of findings; ordrng 2 W10886919 (lmp-basles)s and 1 W11033422 (interlock) and 1 W11035599 (cntrl-elec) and 1 WPW10412514 (cntrl-elec) and 1 WPW10586836 (cntrl-elec)"

Near Tippys Ter, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Removed compressor cover,found oil in compressor compartment traced oil to manufacture weld joint between compressor and and discharge line,found prev company installed a piercing valve on suction line. Removed piercing valve and compressor,installed a new compressor and filter drier,repaired suction line,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Feather Lane, New Braunfels, TX 78130
James C.

James C.

DRYER MAYTAG MED5500FC2 Arrived on site and tested operation. I found unit making a thumping noise as the drum rotates. I found the premature failure of rollers due to the drum being oval in shape. Unit will need new drum and rollers to repair. ; ordrng 1 W10381481 (drum)

Near Northlake Hills Dr, Jonestown, TX 78645
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KFGD500ESS04 Arrived on site to replace front panel. Did not have correct part. Need to order parts w10401393 cook top assembly and w11228125 panel Mnfld Office to reschedule ; ordrng 1 NEEDAPPROVAL (NEED APPROVAL ) and 1 W10401393 (COOK TOP ) and 1 W11228125 (PANEL MNFLD)

Near Holly St, Austin, TX 78702
Robert J.

Robert J.

DRYER WHIRLPOOL WED6620HC0 Arrived on job for complaints of not shutting off. Replaced harness and thermistor test drying. 12 minutes into cycle with dry sheets and not sensing that it’s dry. Called TECH line and spoke with Rick 7726097691. Ran diagnostics and no codes. Whirlpool recommendation was to replace electrodes. Replaced electrons.

Near Mission Ridge, Austin, TX 78704
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT710PAHZ0 "Arrived on site and inspected dishwasher and found no power showing on display, inspected power at terminal block and found connector has failed. After replacing power has returned to dishwasher. Ran a diagnostic cycle and confirmed all functions are operating normally. No water leaks from connections at time of service, job complete"

Near Indian Blanket St, Lockhart, TX 78644
Clif L.

Clif L.

DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found debris caught in blower wheel. Removed debris and tested unit. Found all is functioning properly at this time.

Near Maple Leaf Trail, Elgin, TX 78621
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to check oven handle and checking for popping sounds. Tested unit for popping noise, found no issues, spoke to customer that the oven burner cover will make some noise due to the heating and cooling. Tighten screws to handle. Tested door and found no other issues at this time. Job complete"

Near Guemal Rd, Buda, TX 78610
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW6620HW0 Before arrival contacted office and found that unit is in warranty. Arrived on site for washer with control panel issue (See SD-QuickPic) Removed part and reinstalled properly. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hiline Rd, Austin, TX 78734
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for front left burner not igniting and back left burner to high. Inspected unit and found back burner cap wrapped and causing uneven flame. Found front burner office clogged, attempted to clear and was not able to remove blockage. Removed orifice and installed new. Tested operation, all tested good."

Near Cherry Bark Dr, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL MRT118FFFH00 Arrived onnsite and installed control. Unit is now operating as designed.

Near Sandifer St, Austin, TX 78725
Chase S.

Chase S.

WASHER MAYTAG MVWB765FW3 Arrived on site customer complaint is that washer does not filled enough water washer feels perfectly fine customers does not like how much water at the unit actually uses ran through test mode several times can’t find anything else wrong all lines are dry

Near County Rd 409, Lott, TX 76656
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite to install new compressor and both RC/FC evaporators. Removed all components and installed new replacements using braising methods. Charged unit town to -25 vacuum. Charged unit with 5.5oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found. Advised customer 24-48 hrs before temperatures settle. All water connections were dry at time of service.

Near Pecan Creek Rd, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL MFI2568AES Arrived on site to diagnose a refrigerator that is making knocking noises. Tested unit and found noise is caused by refrigerant entering evaporator. No repairs are needed at this time and all parts and components are operating properly. Advised homeowner on noise and no leaks were found at time of service.

Near Wayside Dr, Elgin, TX 78621
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of noise during cool down, found noise coming from fan motor, I replaced blower motor, unit tested good. There was an install issue, whoever installed rigged the unit up to sit flush with cabinet, customer is going to get builder involved to solve install issue."

Near Traviston Dr, , TX 78738
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS315SDHW02 Arrived onsite for the refrigerator with a no ice condition.i found both compartments warm at the top and cold at the bottom because the evaporator fan was not running with voltage to it. I could spin the fan blade and the unit would start. I replaced the fan motor and tested the unit. The unit is working as designed. Call complete.

Near E Old Settlers Blvd, Round Rock, TX 78665
Paul R.

Paul R.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer with no lights but the unit is getting power. I found the control panel failing with the control lock on and not unlocking. I replaced the control panel and tested the unit. I found an F0E2 stored error code. I went over excessive detergent use with the customer. I ran step 12 in service diagnostics. The unit completed the cycle and worked as designed. I added a zip tie to secure the drain line. There were no water leaks present at the time of service. Call complete.

Near Los Indios Trail, Austin, TX 78729
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, I could hear the condenser coil vibrating at the front of the unit. Using some padding from my service van, I placed the padding in between the condenser and the bottom of the chassis and repositioned the unit and the noise stopped. No water leaks observed during service, job completed."

Near Palo Duro Ct, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for upper rack right side falling down . Found wheel on adjuster had broken off . Replaced adjusters with kit . All checked normal . Nonwater leaks detected at time of service . Job complete .

Near Evelina Trail, Austin, TX 78737
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to replace left side fresh food section door, after replacing door, unit tested good."

Near Smith Oak Trail, Austin, TX 78749
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for control dampener rep. Removed and replaced dampener and tested good. No leaks on site

Near Running Rope, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSSS42QJX00 "Arrived on site for large chunks of ice in bucket . Found ice maker was leaking due to corrosion . Replaced IM ,ran harvest all checked normal . No water leaks detected at time of service ,job complete ."

Near Texas Wildlife Trail, Austin, TX 78735
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGT4027HW0 7726090168 arrived on site and found voltage issues. Replaced the timer. Called techline and determined hi limit thermostat is out. Ordering thermostat to repair. ; ordrng 1 279048 (t/stat hl l205)

Near W 29th St, Austin, TX 78705
Kevin B.

Kevin B.

DRYER WHIRLPOOL GGW9250PW3 "Arrived on site and inspected dryer and found temperature is fluctuating between 120 and 180° while running on a normal cycle. Inspected airflow and found customer has recently clean exhaust to exterior of home and airflow is good. Could not duplicate reason for service call at this time dryer is operating normally.

Near S Groos St, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LFX25975ST03 "Arrived on site for refrigerator leaking water. Inspected unit and found ice buildup at bottom of freezer. Gained access to evaporator drain pan and found frozen over. Quoted customer to clear drain.. Removed ice from evaporator drain and found still not draining. Gained access to drain pan and inspected drain line and found clogged with dog fur. Removed blockage and tested unit and found operating correctly. Assembled unit and tested operation. All tested good, no water leaks detected.

Near Glen Hollow St, Cedar Park, TX 78613
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for customer complaint of units middle burner not lighting on all sides. I cleaned burner head, and the result was the same, I replaced burner head, unit tested good."

Near Martha Dr, Buda, TX 78610
Chase S.

Chase S.

REFRIGERATOR MAYTAG MBF2258FEZ03 Arrived on site customer complaint was that icemaker never work since she’s been there or had the fridge call tech-support they ran it through some diagnostics they told me to replace the freezer door if that does not work replace the icemaker and water valve but they want me to replace the door first all lines are dry ; ordrng 1 W11254564 (dor-fip)

Near Oak Hollow Dr, Waco, TX 76712
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and replaced ccu and latch. Unit is now operating as designed.

Near Barton Springs Rd, Austin, TX 78704
Lou S.

Lou S.

WASHER KENMORE 110.2813241 "arrived on site to inspect washer leaking around the valve. Upon further inspection, I found rust spots at the bottom of the valve under the hose connections. I removed the valve and found that water was leaking from one of the gaskets on the valve. I removed and replaced the valve and calibrated the unit. Ran the unit in diagnostics and it operated as designed with no leaks. No water leaks observed during service other than the residue from previous leaks, job completed."

Near Oakridge Pass, Cedar Park, TX 78613
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 "Arrived on site and inspected range and found bottom panel it’s not connected properly. It is not supported on left rear corner and has fallen into contact with burner. Reset panel and observed oven cycle three times without smelling any gas aroma. Range is now operating normally, job complete."

Near Mary Max Cove, San Marcos, TX 78666
Chase S.

Chase S.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived on site customer complaint was icemaker not making ice replaced ice maker ran unit in test mode everything worked great all lines are dry

Near Old Ranch Rd, China Spring, TX 76633
James C.

James C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and tested operation. I found a load in unit consisting of a towel, few rags, shirt and sheets. Tested for faults and found none. Instructed customer on best loading practices for optimal performance and proper cleaning. Unit working as designed. Job complete"

Near Ancellotta Way, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2570FEZ02 "Arrived on site for customer complaint of unit not dispensing ice, found failed dispenser motor, I replaced motor, unit tested good."

Near Wadsworth Way, Austin, TX 78748
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DC4 Arrived on site for washer off balance. Tested and inspected unit and found wash basket is out of round. Ordering needed part as well as other parts to be safe. Office to schedule as basket is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10811956 (GEARCASE ) and 1 W10811960 (BASKET ) and 1 W10902814 (WASH PLATE ) and 1 W11170706 (CONTROL )

Near Red Yucca Rd, Spicewood, TX 78669
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived onsite for the dishwasher that’s not dissolving pods. I checked for stored error codes and found an F6E1, F6E2, & F8E1. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I started a regular cycle multiple times and the unit filled properly and the pump started. I suspect the float switch was up and not allowing water in even though there was not a stored F6E4 error because I found two pieces of glass and a rack tine clip laying in the bottom of the tub. The unit is working as designed at this time.

Near Sherbourne St, Austin, TX 78729
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Arrived to install previously ordered part.After verifying P&L I installed the auger motor.Reassembled and unit began dispensing ice.All water lines were dry at the time of service.Job complete

Near Canyon Valley Run, Pflugerville, TX 78660
Thomas L.

Thomas L.

OVEN WHIRLPOOL GBD307PDS4 Arrived on site for inner oven coming apart. Inspected unit to find that the roof of the upper oven liner is coming apart. The middle section of the liner is loose and the liner is not a repairable part. See pictures for a better understanding.

Near S Austin Ave, Georgetown, TX 78626
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site found the left side of the light didn’t have good enough connection popped it out readjusted it popped right back in everything work great customer was happy all lines are dry

Near Wildwood Trail, Lorena, TX 76655
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW94HEAW0 Arrived on site for washer lock issues. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vista View Trail, Spicewood, TX 78669
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F8E3 error code and water level is not correct” complaint. Inspected unit and could find no codes. Performed test cycle and unit performed as designed. Ran quick wash cycle on clothes left in unit. Unit performed cycle as designed. Tenant stated that he uses two pods and they don’t dissolve. Recommend using only one pod. Unit appears to be performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect rattling noises.Ran diagnostics test mode and got the F9E2 Water ring detected pump drive system problem error.Customer showed me a video of the noise that only occurs during drain.I removed the drain pump and found a silver metal tag inside the drain pump.I removed the obstruction, reassembled the unit and unit now operates as designed without the rattling.All water lines were dry at the end of service.Customer satisfied.Job complete"

Near Shady Hillside Pass, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Arrived on site and found f11 error. Ordering CCU to repair. Unit runs in diagnostics. ; ordrng 1 W11334214 (CCU)

Near E Riverside Dr, Austin, TX 78741
Scott  M.

Scott M.

RANGE KITCHENAID KDRS467VSS04 Arrived on site for right front burner keeps trying to ignite . Found small orifice clogged . Cleaned orifice and unit is no longer trying to lignite . No gas leaks detected at time of service . Job complete .

Near Appaloosa Run, Austin, TX 78737
Al R.

Al R.

RANGE WHIRLPOOL WFE515S0EB0 "Arrived to inspect range with no glass.Confirmed the left screw came loose from the unit and the glass came out.I reassembled the unit, had tenant test it and completed the job.Sent this message to office Skype for billing, since customer has credit card on file for repairs.Can someone please complete this call for 236223 HDF. There’s a credit card on file. Here’s a pic. Labor only no parts. I reassembled the unit.Glass came out and didn’t break.Job complete Office rand card for payment."

Near Valley View Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for ice issues,seized auger motor. Found control clicking on hv control called tech support per tech support need to replace control. Installed new control and dispenser motor. Powered unit on ran diagnostics all test passed unit cooling correctly,tested dispenser motor working SR#7726091210; ordrng 1 CNOTE (GOT SR NUMBER CAN WE GET AUTHO FOR L)"

Near Glenhaven Cir, Austin, TX 78745
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “freezer light out and fresh foods lights dim” complaint. Inspected unit and found freezer light faulty. Removed and replaced freezer light. Unit is performing as designed. No leaks detected, at time of service. Customer declines purchase of filter."

Near Russet Hill Dr, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site and found the gasket to be the wrong color. Ordering the correct gasket. Returning with mullion in event of customer wishing to have it replaced. ; ordrng 1 W10830046 (gasket-fip)

Near Kinney Ave, Austin, TX 78704
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived to install previously ordered part.After installing part, I reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete"

Near Toltec Trail, Georgetown, TX 78626
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site with 2 man to move unit and check for leaks. Flooring is badly damaged and has mostly been removed and still needs to be replaced from prior water damage. Customer also signed moving unit waiver. Pulled unit out and found no leaks from underneath or behind. Found some water dripping on gasket. Found some water on top of unit. Pulled cover and found compressor line frozen and melting and dripping down. Spoke with DW and was instructed to call LM and get his input. Was instructed that SS tech will need to come out. Pump unit out and recharge properly. Customer also stated that control box in RC is not operating properly. Ordering SS tech repair. Instructed customer to keep an eye unit to prevent more water damage.

Near Sparrow Ln, Lakeway, TX 78734
Lou S.

Lou S.

OVEN WHIRLPOOL WOC54EC7HS01 "arrived on site to inspect oven noises. Upon further inspection, the customer advised that when they turn the oven on, it makes a loud noise for approximately 5 mins then the noise stops and the unit continues to heat. I tested the cooling fan in diagnostics and it began to make a loud screeching noise. I pulled the unit from the wall and retested the fan and it no longer made the noise. Due to the intermittent failure, I removed and replaced the cooling fan and retested. The unit operated as designed. Job completed."

Near Cinnabar Trail, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR IKEA IX6HHEXDSM01 "Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker. Installed a new icmaker,ran a harvest test,icemaker filled with water unit working as designed."

Near Crystal Creek Dr, Austin, TX 78746
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit making noise during spin cycle, found gearcase leaking oil, belt rubbing on shield, ordering belt, gearcase, washplate, cam, and hub. ; ordrng 1 WPW10006384 (drive belt)"

Near Tranquility Mountain, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site for temp concern. Temp reading -10 in freezer,freezer empty advised customer if no products are in freezer temperature will be in the negatives due to nothing able to Absorb temp. Changed defrost setting to basic,ran diagnostics all test passed."

Near Montebello Ct, Austin, TX 78746
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW0 "Arrived onsite to install new gearcase to top load washer from prior tech’s diagnosis. Was able to remove agitator by breaking assembly off. Found new is completely stripped. Unit will need outer tub, inner basket, rotor,stator and clutch to complete repair. Left gearcase,agitator and bolt in laundry room to complete repair on next visit. OF to R/S due to part availability.; ordrng 1 CNOTE (ABO RETURN ) and 1 W10512161 (OUTER TUB ASSEMBLY) and 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner)"

Near Lexington Dr, Temple, TX 76504
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found contaminated sealed system causing cooling failure. Compressor, evaporator, and filter dryer would need to be replaced to complete repairs. Homeowner does not wish to go forward with repairs at this time due to extent of repairs needed and they have already replace the refrigerator."

Near Emory Stable Dr, Hutto, TX 78634
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFHB2750TS7 Arrived on site and tested operation. I found hammering noise coming from water lines when calling for water. I found the valve to be at fault. Corrected issue and tested. Unit tests good. Job complete

Near Wranglers Way, Burnet, TX 78611
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WML55011HS0 "Arrived on site and inspected microwave and found interior light is working properly, inspected counter top light and found bulb has burnt out, took one picture. A new bulb will be needed to correct the issue but they are not covered by warranty, customer is aware of the situation and how to replace them properly, Job complete"

Near TX-46, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for no ice. Found obstruction in emitter control blocking optics. Removed obstruction reinstalled control,ran u it through diagnostics good air flow,no errors on icemaker,ran harvest passed,ran fill test passed."

Near S 2nd St, Austin, TX 78745
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found the unit with old water in the tub. I pressed the start button holding it for 3 seconds and the drain pump came on. I found a large amount of debris in the disposal as the water began to drain from the dishwasher. Unit drained all of the water out. I placed the unit in diagnostics showing error code F5E1. Cleared the code and continued with testing. Unit operated as designed. I checked the filter drain area and it had the appropriate amount of water remaining. I removed and replaced the drain pump and retested. Unit operated as designed. I recommended that the customer clean the unit with a dishwasher cleaning agent to get the old oils and stagnant smell out of the unit. No water leaks observed during service, job completed."

Near Eucalyptus Bnd, Austin, TX 78717
James C.

James C.

WINE COOLER KITCHENAID KUWL204ESB00 Arrived on site and installed new display shelf and main control. Tested operation and found unit working properly. Job complete

Near Meadows End, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR LG LFXS29766S/01 Arrived on site for no cool. Pierced low side pressure found pressure reading +30 psi diagnosed failed compressor. Unit is around 4 years old customer is going to contact LG for compressor replacement.

Near Kleberg Trail, Austin, TX 78747
Chase S.

Chase S.

COOKTOP JENN-AIR JGCP436WP02 Arrived on site customer customers complaint was that the igniter would always take and when you turn it to the real low position that the burner would go out call tech-support they said replace all three parts need to order one of them; ordrng 1 W10854967 (igntr-surf)

Near Stone Canyon Dr, McGregor, TX 76657
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 "Arrived on site for dryer door not staying opened. Inspected unit and work area. Found door not able to open more than 90° angle, due to closet door in the way. Switch door to open towards washer to allow door to open all the way. Tested door and drying operations. All tested good."

Near Williams Dr, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site and inspected refrigerator and found icemaker harness is not connected to power. After resetting icemaker began cycling and filled with water. No further repair is required at this time, no water leaks from connections at time of service, job complete"

Near Bismark St, Seguin, TX 78155
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice, found no power to icemaker. Checked harness found power lead not fully inserted to harness. Repaired power lead,reinstalled harness icemaker ran through a cycle and filled with water"

Near S L Davis Ave, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for for no ice. Ran icemaker through a cycle ice dumped from icemaker ran fill test passed. Checked software per tech support found old software found small amount of frost on evaporator cover. Ordering updated main control and evaporator cover. Repair will be covered under S27311; ordrng 1 CNOTE (LM ONLY) and 1 W10889360 (COVER) and 1 W11333076 (CONTROL)

Near Mesa Dr, Austin, TX 78731
Al R.

Al R.

OVEN WHIRLPOOL WFG515S0ES1 Arrived to inspect damaged range door.Confirmed the complaint and removed and replaced the part.Reassembled and unit tested as designed.Customer satisfied Job complete

Near Lathrop Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived on site for no cool. Found unit off,removed unit from enclosure,attempted to plug unit in found socket not connected to housing,not able to fully install power plug. Checked socket with meter found an open neutral on both sockets. Customer will need an electrician to repair outlet and let 7nit run for 24hrs"

Near West Ave, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete

Near Sabio Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete

Near Sabio Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for front door missing. Found whole door missing spoke with Selena and we can’t replace whole door builder will have to contact rep to get whole door ordered. Job complete

Near Sabio Dr, Austin, TX 78749
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW87HEDW1 Arrived on site for unit with claimed mold. Upon inspection found no mold build of on gasket or dispenser. Explained finding and cleaning to owner of property. Was not able to call tech line do to an altercation between realtor and tenant. Police were dispatched. Contact tech if further info needed.

Near Coopers Crown Ln, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and inspected unit for leaks. I found that the water is dripping out of vent tube on drain tube. Removed drain tube and found a clump of silicone had dropped into tube and restricted water flow. Learned drain tube and tested. Water now flowing properly through drain tube. Job complete

Near Mindy Way, Liberty Hill, TX 78642
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for lower then normal temps . Found unit was set -20. Set to zero , ran temp and was 10 over , dropped temps on control 10 degrees. No gas leaks detected@ time of service .job complete ."

Near Manchaca, TX
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice machine not making ice. Tested unit and all that unit over filled and kept running water for about 2 minutes. Then unit stopped filling with water and drained. Unit then filled to proper level but then would not recirculate over cooling plate. Called tech line and spoke with David (SR# 7726087927) Made aware of issues and what was found. Was instructed to test unit in diagnostics. Did as instructed. Was then instructed to check voltage at pump and found 14 volts. Was instructed to replace pump. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.

Near Masters Pkwy, Spicewood, TX 78669
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for not washing. Tested unit found washer motor not working

Near Victorian Gable Dr, , TX 78619
Clif L.

Clif L.

WASHER MAYTAG MVWC415EW Arrived on site to diagnose a washer that is not spinning. Tested unit and found all parts and components fully functional at this time and no repairs needed. Advised homeowner the load may have been too heavy to allow the motor to spin the tub. No leaks were found at time of service and job is complete.

Near NE 1st St, Smithville, TX 78957
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site and inspected refrigerator and found no ice production, attempted to run test 44 and ice maker will not harvest. Inspected wiring at bottom of freezer door and found broken wires, Took pictures. Entire freezer door will need to be replaced in order to correct issue, no water leaks from connections at time of service. Customer is aware freezer door may take 6 to 8 weeks.; ordrng 1 LW11038915 (FREEZER DOOR) and 1 WPW10249913 (gasket-fip)"

Near Brazos Ln, Kyle, TX 78640
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to test unit for UI not working. Replaced UI console. Tested unit, found no issues at this time. Job complete"

Near Malletto Dr, Austin, TX 78739
Kevin B.

Kevin B.

WASHER KENMORE 110.477018 "Arrived on site and found washer door is open, there is water and a load still in it, power is off. Removed clothing and was able to drain water and run a diagnostic cycle, all water drained out. Inspected drain catch and it is clear, ran a rinse and spin with a small load and it completed. Recommended that customer continue to monitor washer, at this time no parts appear to have failed completely. Collected service fee, no water leaks from connections at time of service, job complete."

Near Cinkapin Dr, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to replace UI console. Replaced UI console tested unit, found no issues at this time. Job complete"

Near Globe Mallow Dr, Austin, TX 78739
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site found the bottom of the fridge was full of ice and condensation on the shelves the gasket that goes on the freezer that sealed the icemaker bucket was not installed properly readjusted everything all lines are dry

Near Stephanie, Waco, TX 76705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site and found condensation along top right hand side of freezer door, took pictures. Gaskets have already been added under freezer door gasket recommended by techline. Spoke with techline and they recommended turning on Test 34 and test 40 to always on. There is no further repair or adjustment That can correct the problem, refrigerator is unrepairable. SR 7726083676"

Near Sanders, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to install previously diagnosed and ordered part. Due to the old power switch shorting out, I removed and replaced the switch and tested. As soon as I turned the power on, the unit began operating. After approximately 5 mins, the unit was beginning to cool. No water leaks observed during service, job completed."

Near Arch Hill Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMHC319EBS2 Arrived on site to test unit for not heating. Test unit and found bad magnetron capacitor and diode. Replaced all 3 parts test unit and unit heating correctly job complete

Near Manassas Dr, Austin, TX 78745
Tyler B.

Tyler B.

MICROWAVE JENN-AIR JMC2130WS00 "Arrived on site for unit it heating. Found stored f6eo error, per troubleshooting found control faulty. Replaced control and tested good

Near River Pl Blvd, Austin, TX 78730
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and found no voltage to valve. Ordering control to repair. ; schdld next appmnt for 10/15 TUE !

Near Leonard St, Austin, TX 78705
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and found no voltage to valve. Ordering control to repair. ; schdld next appmnt for 10/15 TUE !

Near Leonard St, Austin, TX 78705
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for customer complaint of ice maker not making ice on French door refrigerator. Found icemaker rotating and not calling for water. Removed and replaced icemaker assembly. Reassembled and tested. New Icemaker called for water immediately. All water connections were dry at time of service.

Near Live Oak Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7040DW1 Arrived on site to replace console for washer. Tested unit and found all is functioning properly after replacing consul. No leaks were found at time of service.

Near Watersedge Terrace Dr, Elgin, TX 78621
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site and added pressure regulator to refrigerator, chattering noise has stopped during dispensing of water. No water leaks from connections at time of service, job complete."

Near Muehl Rd, Seguin, TX 78155
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite for customer complaint of dishwasher not washing dishes. Found sump n motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as designed. No other issues found. All water connections were dry at time of service."

Near Jamie Dr, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived to office for refrigerator issues.Confirmed that unit was possibly located in apartment 814.Went to unit with maintenance crew, checked the unit.The ice maker worked properly.I photographed the ice bin with healthy ice inside.I also checked the valve for leaks and found none.Unit operates as designed.All water lines were dry at the time of service.Job complete"

Near Pfluger Farm Ln, Pflugerville, TX 78660
Joseph C.

Joseph C.

WASHER LG WM3050CW "Arrived on site for “loud noise and water leak” complaint. Inspected unit and found upper tub springs broken. This allowed tub to drop and crush shocks and pulled pressure hose from air trap, allowing leakage. Ordering new shocks and springs. Office will need to get authorization and set return schedule.; ordrng 2 AP4998892 (SPRING)s and 3 AP5201523 (SHOCK)s and 2 AP5669929 (HINGE PIN)s and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION)"

Near McDonald Way, Austin, TX 78754
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washer that is making unusual noise. Found change stuck between wash plate and basket. Removed all change and tested all functions. Found all is functioning properly at this time. No leaks were found at time of service.

Near Post Oak Rim, Bastrop, TX 78602
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations, I removed and replaced the water tube inside the left RC door and the water tube from the top left hinge to the waterbox valve. Tested the water dispenser and it operated as designed with no drip at the end of dispensing. I advised the customer of the results of the repairs. No water leaks observed during service, job completed."

Near Turkey Hollow Trail, Austin, TX 78717
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to install previously diagnosed and ordered part. Due the previous bulb shorting out due to it making contact with a harness ziptie, I removed and replaced the bulb and tested. The unit operated as designed. No charge for the bulb per MS. Job completed."

Near Betulla Dr, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 Arrived onsite for customer complaint of water dispenser bracket loose. Found screw that hold water hose bracket broke off. Used longer screw to secure bracket to cabinet. Reassembled and tested. Unit now dispenses water properly. All water connections were dry at time of service.

Near Shady Hill Dr, Bell, TX 76502
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBFN402ESS02 Arrived on site for door skin and module replacement. Removed and replaced door skin. Replaced all lights that were out and tested good

Near Deer Shadow Pass, Austin, TX 78733
Al R.

Al R.

REFRIGERATOR MAYTAG WRT318FMDW00 "Arrived to inspect refrigerator not producing ice.Disassembled the back wall and noticed a massive ice block on the top right of the unit.Evaporator had no frost pattern.Temperatures were 40-50 degrees in freezer section and 50-58 in refrigerator section.I called Whirlpool Tech line and spoke with Andy at Whirlpool SR #7726084778Advised him of my findings and was told this was a sealed system issue.The repair will require a compressor, dye drier and access valve and evaporator.DW ordered the required parts.Office to reschedule with customer ordering AUTHORIZATION also.; ordrng 1 CNOTE (AUTHORIZATION REQUIRED )"

Near Copano Cove, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and tested operation. I found freezer at -2 and fresh food at 36. Tested ice box temps and found to be at 25. Tested ice box fan and found it not running unless max ice selected. Called tech line and spoke to Mark #7726085369. Ran test 120 for ice maker harvest and found ice maker is not running at all. Unplugged unit and left unplugged for 2 minutes then plugged back in. Ran test 120 again and found no operation. Unit has failed ice maker and will need new to repair. Installed new ice maker and tested operation. Unit tests good. Job complete

Near E Cimarron Hills Trail, Georgetown, TX 78628
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG540H0AS0 Arrived on site for unit that will not bake. Tested unit and found that the igniter for the bake burner would not spark. Tested unit to find that the spark module has failed in the bake selection. Replaced module. Bake now operates correctly.

Near Westbury Ln, Georgetown, TX 78633
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW4 Arrived onsite for the washer making a grinding noise near the end of a cycle. Ms played the recording and the noise is from the gear case. I inspected the gear case and found it leaking oil. I replaced the gear case and ran service step 52 to calibrate the unit and then ran service step 51 to test the unit. The unit completed the cycle and all steps passed. The unit is woking as designed. Call complete.

Near Enza Dr, Round Rock, TX 78665
Joseph C.

Joseph C.

DRYER MAYTAG MEDB835DW4 "Arrived on site for “not getting clothing dry on automatic cycle” complaint. Per my previous diagnosis, removed and replaced thermistor, high limit fuse, fuse, cutoff and moisture electrodes. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Florencia Ln, Austin, TX 78724
Jonathan  S.

Jonathan S.

MICROWAVE FRIGIDAIRE FFMV164LSA "Arrived on site for microwave not powering on after having door switches replaced. Performed diagnostics mode and found tested switches. Found monitor switch stuck in closed position, failure possible due to latch not keeping switch in place. Replace switch and switch housing. Tested operation, all tested good. Office to process payment with credit card on file."

Near Etta May Ln, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. Customer had video of concern. Found the issue to be normal operation. Unit was in defrost and the ice melting from evaporator was dripping and hitting heater. Unit working as designed. Job complete

Near La Dera Dr, Liberty Hill, TX
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for unit with broken tracks. Found u it under service bulletin. Replaced rails and tested good

Near Burney Dr, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR LG LFX31925ST/00 Arrived on site for no cool condition. Found both fresh food and freezer compartments were at room temperature. All components were running but no cool was being creative. Found compressor to be very low amperage. When unit started no cooling took place in the fresh food evaporator. The unit will need a compressor and a fresh food evaporator and a filter dryer.

Near Oak Branch Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2569YEM0 "Arrived on site for customer complaint of unit making noise while dispensing water. Found valve was sputtering, I replaced valve, unit tested good."

Near Lyon Club Ct, Austin, TX 78738
Clif L.

Clif L.

COOKTOP AMANA AER6303MFS2 Arrived on site to diagnose a cooktop with burners that are turning off and on. Tested unit and found no mechanical failures to range at this time. Advised homeowner on radiant burner operation and how they cycle temperatures. No repairs are needed at this time and all is working properly.

Near Church St, Elgin, TX 78621
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to install previously diagnosed and ordered part. Due to a failure in the harness, I removed and replaced the the left FC door and tested. Unit is operating as designed. I tested the ice maker and it began to harvest and water dispensed into the tray. I tested the the water dispenser and it dispensed. No water leaks observed during service, job completed."

Near Lois Ln, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR FRIGIDAIRE FFFH20F2QWC "Arrived on site for gasket correction after installation. Customer also stated unit still is not freezing properly. Removed all lower items. And removed evaporator cover, and found drain pan completely frozen. Took pics, removed and cleared all ice and drain line and corrected gasket tested good. No leaks on site"

Near Citrine Pl, Round Rock, TX 78681
Chase S.

Chase S.

WASHER MAYTAG MVWX655DW1 Arrived on site customer complaint was that washer would not wash or do anything replace the main motor tested unit everything work great all eyes are dry

Near David Davis Dr, McGregor, TX 76657
Chase S.

Chase S.

DRYER MAYTAG MEDC465HW0 Call customer when I was on the way out got a customers house nobody’s answering the phone or door call the office they said if customer does not respond leave within five minutes ; saved tckt

Near Patricia Dr, McGregor, TX 76657
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not getting drying dishes. Ran diagnostics and found 7-1 error. Cleared error codes and tested heater circuit. Water was bubbling off. Advised customer to run hot water prior to starting cycle. No other issues found. All water connections were dry at time of service.

Near Bayberry Dr, Killeen, TX 76542
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KSC23C8EYY02 Inserted filter properly. And rebooted icemaker. Unit is now operating as designed.

Near Dulce Ln, Austin, TX 78704
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher that stops during the rinse cycle and just flashes. I found the control panel shorting out with lights staying on when the cycle was cancelled out. I checked stored error codes and found an F8E1. I found the machine draining properly. The control panel needs to be replaced. I replaced the control panel and ran the diagnostics cycle. I found the vent fan failing causing the machine to shut down. The unit completed the cycle and worked as designed. Call complete.

Near Town Centre Dr, Round Rock, TX 78664
Wesley P.

Wesley P.

WASHER MAYTAG MHW5500FW1 Arrived on site and called techline. While troubleshooting was able to determine that cold hose is preventing flow. Advised customer. Unit is otherwise operating as designed.

Near W Johanna St, Austin, TX 78704
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32519FS1 "? arrived on site for no heat condition. Tested unit to find it was pulling 900 Watts but not generating any heat. Remove unit from wall and placed magnetron, capacitor, and diode. Unit now heat properly. Reinstalled unit."

Near Gentry Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and replaced control. Symptom unchanged. Returning with harness and spark module. ; ordrng 1 W10834787 (harns-wire)

Near Guadalupe St, Austin, TX 78701
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for refrigerator freezing items and freezer developing frost. Measured temperature in front RC at 40.8° in back on 43°. Measured temperature in freezer at 6.8°. Checked temperature settings and found on 3°. Inspected unit and work area. Found at time of service no frozen fresh food items and no ice buildup in freezer. Found vent and air flow had minor blockage (see SD-QuickPic) Performed diagnostics mode and tested defrost circuit, thermistor and damper. Called Whirlpool tech support and spoke with TJ. Went over previous service performed and he recommended to calibrate thermistor to prior temperatures reading. (SR7726083852). All tested good at time of service and no water leaks detected."

Near Fannin Ct, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site for “fresh foods getting too cold and fresh foods door dragging” complaint. Per my previous diagnosis, removed and replaced diffuser and installed new door closers. Unit is performing as designed. No leaks detected, at time of service.

Near Mason Ave, Austin, TX 78721
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWB850YW1 Arrived on site for washer making noise during spin . Found bearing has failed . Also found stator and rotor covered in sludge . Since this is second bearing failure will need to replace both pieces and bearing . Autho needed . Return 10/15 .; ordrng 1 280146 (rotor) and 1 AUTHO and 1 WPW10419333 (stator)

Near Rooney Cove, Austin, TX 78739
Scott  M.

Scott M.

RANGE WHIRLPOOL WEE750H0HZ1 "Arrived on site for control issue . Found key pad not responding . Followed service matters checks . Cut power and rebooted unit . Ran diagnostics , Lost communication error. All checked normal . No other issues found . Job complete."

Near Abana Way, Austin, TX 78748
Paul R.

Paul R.

DRYER MAYTAG MEDB835DC4 Arrived onsite for the dryer that the motor went out on. Ms stated after they got the machine back from the dealer the unit started working again. I ran diagnostics and found an F4E4 & F4E3 error code. Ms stated the vents had just been cleaned. I asked ms if they had checked the breaker when the issue originally happened and she stated they did and it didn’t help the issue. I advised me to have an electrician check the wall outlet. The unit is working as designed at this time. Call complete.

Near Effingham St, Austin, TX 78729
Andy  B.

Andy B.

DRYER MAYTAG MED5630HW0 Arrived on site for dryer burning clothes. Upon arrival customer informed that clothes are not burning but has a burning smell. Preformed temperature test and found within range and cycling properly. Inspected unit and found something had been put in unit that did not belong and has some melting on drum and on back grill vent. Instructed customer on use and care and practice for best performance. Contacted office and found that this visit is covered under warranty However parts replacement for this is not. All operations are normal aside from this issue. No repairs are to be done for this.

Near Pamella Ct, Austin, TX 78734
Jonathan  S.

Jonathan S.

DRYER LG DLE2350R "Arrived on site for dryer making loud noise during cycle. Performed diagnostics and tested operation. Failure sounded coming from guide roller. Disassembled unit and inspected rollers. Found back right roller failed. Found lint buildup in unit. Will need to replace guide roller and remove lint from unit.Removed lint with shop vac. Removed failed roller and installed new. Added a hot temp greased to pulley and all rollers. Assembled unit and tested. All tested good. Spoke with customer on vent cleaning.

Near Vista Heights Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven stuck in demo mode and oven light not working. Removed demo mode through user settings. Found light working and all other operations working. Called tech support and spoke with Scott (SR#7726083952). He stated that unit would need software update and was not able to due at this time due cloud server down. Current software version is 6.0.101. Customer will need to contact Whirlpool connect appliance at 1-866-333-4591. Found oven light indicator having slow response when opening and closing door. All other operations tested good.

Near Belisario Ct, , TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MEDC465HW0 "Arrived on site to replace element, unit tested good after replacing parts."

Near Limestone Trail, Wimberley, TX 78676
Thomas L.

Thomas L.

WASHER KENMORE 417.947023 Arrived on site for noisy operation. Found bearing and support noisy and worn. Replaced them both along with the belt. Operations are now normal. Venting is clean.

Near S Myrtle St, Georgetown, TX 78626
Clif L.

Clif L.

OVEN WHIRLPOOL WFG371LVS0 Arrived on site to diagnose a range that has a broiler with to largelarge of a flame. Found boiler was not converted to propane properly. Improper orifice receptacle is present in stove. Receptacle will need to be replaced and converted to complete repairs. Office will need to set a return appointment.; ordrng 1 3186489 (fitting)

Near Lima Dr, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR LG LFXC24726S/00 "Arrived on site for no cool. Found compressor making bad odd noise,pierced low side from pressure reading -5 diagnosed leak in system. Will need to replace compressor and install a uv drier to attempt to find source of refrigerant leak.

Near Cortona Dr, West Lake Hills, TX 78746
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and some lights are still not working. Ordering light modules and light control. Office to schedule. Authorization is needed. No water leaks present at time of service. Customer would like Wednesday 10/16/19 if possible.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10830288 (LED CONTROL ) and 4 W11205083 (LIGHT MODULE )s

Near San Siro Cove, Austin, TX 78738

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