Service History 187

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in evaporator.
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install previous diagnosed parts. I installed all new burner heads. I tested all the burner heads and found them working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for previously diagnosed parts. Replaced rear cover. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78702
Luis
Job Details: 04/16/2021
"Arrived on site for ice build in freezer section. Removed ice from liner wall,closed door found gap between door seal and cabinet,remolded freezer gasket checked door seal good."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
"Arrived on site for washer making a grinding sound. Performed diagnostics mode and checked fault codes, found none. Ran automatic test cycle, found noise happens durning agitation and very loud in spin. Gained acc to gearcase and motor. Found cam worn a little more than normal. Found pulley on motor did not turn as normal. Disconnected belt from pulley and ran spin in test mode. Found noise is from wash motor.; ordrng 1 W11026785 (MOTOR )"
We serviced a
JENN-AIR OVEN
Model JJW2830IM00
Near Austin, TX 78738
Robert
Job Details: 04/16/2021
Arrived on job to replace upper and lower door panels. Replaced both panels but upper damage not noticeable until blue film removed. Took pictures and ordered replacement. ; ordrng 1 W11348583 (GLASS DOOR )
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Austin, TX 78746
Kevin
Job Details: 04/16/2021
"Arrived on site and dishwasher and found no saved error codes, ran a diagnostic cycle and Did not find any leaking. There is signs of water down the front of the dishwasher. Customer states door has seemed to be difficult to close. Uninstalled dishwasher and moved it forward 3/4 of an inch to provide better clearance for door, also discussed position of top rack could be keeping door from closing properly. After adjusting installation door latch is grabbing much better. No further repair is required at this time, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Austin, TX 78703
Matthew
Job Details: 04/16/2021
Arrived onsite for refrigerator icemaker not making ice. Upon inspection found frozen fill tube. Defrosted line to test. Found ice maker not responsive.Will order correct ice maker and return with valve just in case. Office to reschedule ; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Andice, TX 78628
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found full frost pattern on evap and all parts and components fully functional. Item placement in unit is preventing proper airflow. Advised customer on findings and no leaks were found at time of service.
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install previous diagnosed parts. I gained access to the broil element and removed it. I found one of the connection behind the oven damaged. I pulled the oven from the cabinet and fixed the wiring harness. I attempted to reinstall the oven and found the shelf has collapses. I inspected the shelf and found it was built using trim finishing nails. I spoke to the customer about the shelf and that we cant reinstall the unit safely with the cabinet in the condition it is. The customer stated they would have the cabinet fixed. Job complete.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24HS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit giving CL error code and unit beeping, found damaged wire, I replaced wire, if problem continues, will need main control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
Arrived onsite for refrigerator seal coming off. Upon inspection found seal was loose on upper refrigerator door section. Inspected seal for rip?s and tear?s but seal was good. Re inserted seal and molded back into position. Tested unit and unit is functioning properly. Instructed customer on door pressurization and correctly opening and closing door. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Georgetown, TX 78628
Jonathan
Job Details: 04/16/2021
Arrived on site for dishwasher not cleaning dishes. Performed diagnostics mode and found error F4-E3 wash motor fault. Monitored test cycled found wash motor not activating. Measured voltage to pump and found within range. Found failed sump. Office to schedule appointment when ETA is available.; ordrng 1 W11025157 (WASH MOTOR )
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Temple, TX 76502
Tyler
Job Details: 04/16/2021
"Arrived on site for washer not draining. Upon arrival I found washer full of water in tub. After disassembly of washer I was able to access pump and found no clogs in drain pump. Did find that even though drain was receiving 120 volts, the motor internally was having trouble running. After replacing the drain line I was able to reassemble and test washer. Found its could run a rinse and spin cycle great with no leaks and water draining issue was resolved. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78717
Justin
Job Details: 04/16/2021
Arrived on site for a dishwasher leaking. Upon arrival the customer stated that the dishwasher leak was coming through the cabinets and was sever. I put the unit into diagnostics mode and found stored error codes F9E1 for diverter disc missing. I began a test cycle and could instantly see it leaking from the diverter. I turned the unit off and drained the e chess water. I found a bad sump and motor needing to be replaced.I installed the new sump and motor. I then put the unit back into diagnostics mode and ran a test cycle. The unit ran through as designed and I observed no more leaks at the end of service.
We serviced a
JENN-AIR DISHWASHER
Model JDB4000AWS
Near Georgetown, TX 78633
Cliff
Job Details: 04/16/2021
We serviced a
GE DISHWASHER
Model GLD5500L15BB
Near La Grange, TX 78945
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect dishwasher for not cleaning dishes, upon inspection found the motor working correctly and water being pumped through tubing, upper spray arms and spray tubing was clogged with dish rack residue, autho required for dishrack deterioration, ordering tubing and spray arms. Office to reschedule ; ordrng 1 AUTHODISHRACKS (AUTHO DISHRACKS ) and 1 WD12X10057 (TUBING ) and 1 WD22X10046 (SPRAY ARM ) and 1 WD22X10084 (SPRAY )"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78725
Matthew
Job Details: 04/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced upper and lower spray arms. Tested unit and unit is functioning properly. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Cedar Park, TX 78613
David S
Job Details: 04/16/2021
"Arrived on site for fresh food section freezing on a top mount fridge. I inspected the unit and work area. I gained access to the evaporator and found an ice ball at the cap tube with no frost pattern. Indicating a leak or restriction at the evaporator. I am ordering the compressor, uv dryer, evaporator, and access valve. The office will reschedule for sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 W10507884 (Compressor) and 1 W10843121 (Dryer) and 1 W11506635 (Access valve) and 1 Sealedsyste (Sealed system)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
"Arrived onsite for the ice machine not making ice. Ran diagnostics and all functions tested good. Pump is working good , water level is good, frost pattern is good. Condenser fan is running. During the ice making process found that there is a slight clog in the water dispenser causing thin sheets of ice to be made. Meaning that the sheets of ice being made are to thin because of the clog. Advised customer to run a clean with ice machine cleaner and that should remove the clog and fix the issue. Complete"
We serviced a
KITCHENAID OVEN
Model KSEG950ESS1
Near New Braunfels, TX 78130
Richard
Job Details: 04/16/2021
Arrived onsite for the oven broil element is on all the time during baking. Ran diagnostics and found in test mode that the broil relay is stuck on causing the issue. Tried resetting oven and it did not solve the issue. Will need to replace main control board and UI. Ordering parts and office to schedule ; ordrng 1 W11100515 (Control board) and 1 WPW10603096 (UI)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Luling, TX 78648
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for not spinning during operation. Upon inspection found the unit not spinning due to a motor fault, checked out motor and found the belt slipped off and ground into cover causing issues, tested with new control and new control did the same thing as the old one. Not allowing cycles but allowing diagnostics. Ordering new control and cover. Office to reschedule ; ordrng 1 W11087188 (COVER ) and 1 W11498797 (CONTROL )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, TX 78744
Luis
Job Details: 04/16/2021
"Arrived on site for no cool. Compressor running,checked evaporator no frost pattern on evaporator ordering a new compressor and evaporator job will need 2hrs; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 Accessvalve (Access valve) and 1 Wpw10143759 (Drier uv)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78744
Luis
Job Details: 04/16/2021
Arrived on site for damaged door replaced damaged door checked door seal good.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 04/16/2021
Arrived onsite and installed hinges and door glass. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit had F4E3 error code found control sending voltage but unit pump not operating correctly. Ordering pump and motor office to reschedule upon receiving. ; ordrng 1 W11087376 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78704
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher not functioning. Upon arrival found control panel non responsive. Verified incoming voltage and was correct. Removed panel to inspect and found loose harness connector. Secured connector and panel powered on. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed part. Found connector that connects to drain pump was damaged. Removed connector and used two spades to temporarily connect the drain pump wires to the drain pump. Placed in diagnostics and ran dlms calibration. Washer ran through calibration as designed. Ran washer through service diagnostics and all cycles completed as designed. When spin cycle shifted through speeds I could hear squeaking. Ordering a new lower harness, belt, and splutch for return trip. returning with both controls and latch JIC to return and complete the repair. We will apply belt dressing to the current belt to eliminate the squeaking. If squeaking doesnt go away Im ordering a belt too. If a new belt doesnt eliminate the squeaking Im ordering the splutch as well. Customer understands there is more work to do. Explained the washer is ok to use until we return, but may hear squeaking in spin. Please place on waitlist schedule. Customer will be available when parts arrive. ; ordrng 1 W11130932 (Lower harness) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/16/2021
Arrived on site for Not Dispensing Water - Side by Side Refrigerator. Found that the water line behind the fridge was kinked. The manufacture tape had come undone. I used foil tape to secure the water line to the back panel. Placed fridge back in place and water is dispensing as designed. Customer doesnt use ice maker so I also placed the ice maker in a harvest to ensure the valve was sending water to the ice mold. Water came in to mold and filling as designed. No leaks detected. Job completed. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78749
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for oven not working. Test unit and found glow igniter not coming on. Test unit and found bad control board. Test unit and found oven heating correctly job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not dispensing ice, found auger inside ice bin was not inserted into back of ice bin correctly so it wasnt making contact with auger motor coupler. I adjusted the auger, if problem continues, will need to order ice bin."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS16
Near Austin, TX 78701
Luis
Job Details: 04/16/2021
"Arrived on site for unit not dispensing ice. Tested ice dispenser motor not powering on,checked voltage good voltage reading 120vac diagnosed unit will need auger motor parts ; ordrng 1 W10271509 (Motor)"
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Lampasas, TX 76550
Al
Job Details: 04/16/2021
"Arrived on site and inspected a 6 burner gas cooktop, with lighting issues on the back left burner.Inspected the burner and found it was sparking, just not igniting.Called office and spoke SW who is assisting me in ordering the spud orifices for both gas to propane and propane to gas for the back left burner.Office to schedule return services due to part availability.Needs more work.; ordrng 1 W10892419 (Spud orfice ( back left) from propane to natural gas)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for not operating correctly, upon inspection found the unit always draining, checked drain and found no debris, tested float with no change, ordering control, float and drain. Office to reschedule ; ordrng 1 W11193157 (DRAIN) and 1 W11255994 (FLOAT ) and 1 W11415070 (CONTROL )"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Austin, TX 78728
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. I installed the new knob and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS7
Near Austin, TX 78738
Robert
Job Details: 04/16/2021
Arrived on job for complaints of no ice found the icemaker not calling for water. ; ordrng 1 W10884390 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Luis
Job Details: 04/16/2021
"Arrived on site. Installed icemaker,found no water entering icemaker,removed compressor cover jumped solenoid on icemaker fill valve solenoid not opening diagnosed a defective water valve ordering a new valve.; ordrng 1 WP12544124 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model WDF540PADM3
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not washing found failed wash motor
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Belton, TX 76513
Tyler
Job Details: 04/16/2021
Arrived on site for ice machine. Tried calling customer before arrival and once I arrived. Left vmail and couldnt get any response. Office will need to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for washer making a grinding noise. I inspected the unit and work area. The maintenance showed me a video of the nois. I put the unit through a high spin and he vey agitation. I found it not making the noise. I out the unit though a diagnostics cycle and found it not making the noise. I found the drain pump making a weird noise. I replaced the drain pump. I filled the tub with water and ran it through a heavy agitation. I found the belt slipping when the unit is under weight. I am ordering the belt to complete the repair. ordrng 1 WPW10006384 (Belt)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near New Braunfels, TX 78130
Richard
Job Details: 04/16/2021
Arrived onsite for the wall oven upper oven not heating. Ran diagnostics and found that the lower and upper bake and broil do not work but you can hear the control working. Went to check for voltage and as soon as I touched the power the cord all power was lost. There is an issue with plug and power outlet. It is not providing proper voltage to the wall oven. Advised customer to call an electrician to check out power issue. Complete
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site to install sump and manifold Amos gasket. I found the unit has a pex clamp. I cannot complete the repair with out replaceable clamps I am ordering the clamp kit to complete the repair. ; ordrng 1 Wd35x10382 (Clamp set)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Temple, TX 76502
Kayman
Job Details: 04/16/2021
Arrived onsite for dryer not heating. Upon inspection I found the unit in a show room with no power cord installed on the unit. I accessed the rear of the unit and found some of the lint burnt. I tested the heating element and it showed open or shorted. I tested the thermal fuse and it showed open as well as the thermal cut off. I replaced the heater element the thermal fuse and the thermal cutoff. I was not able to accurately test the unit due to the installation situation. The unit should heat as designed now. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect dishwasher for issues opening and closing, upon inspection found the units gasket was hanging and a little swollen, replaced gasket and found no issues. Complete"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78737
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for oven not cooking correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for gasket missing from dryer. I replaced the gasket and glued it in place. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM02
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the unit tripping the breaker when the defrost element turned off, I removed and replaced the hv control and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and replaced both upper drawer rails in freezer diagnosed on previous visit, after replacement drawer is operating normally, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Temple, TX 76502
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator losing cooling and restoring intermittently. Upon inspection I found the unit powered on but no cool. I verified voltage at the wall. and tested amp draw at the compressor once it kicked on. I got a reading of 1.5 amps constant. I accessed the evaporator and found a good frost pattern with no visible shorts anywhere in the defrost circuit. I found a svc pointer for this unit pertaining to the issues at hand. I replaced the defrost thermostat and ADC as per svc pointer. I advised the customer to monitor the unit over the weekend. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Austin, TX 78703
Jacob
Job Details: 04/16/2021
"Arrived onsite for liked lights had gone out from top of the refrigerator and in freezer. Looked at unit, saw that the lights at the top of the RC and lights in FF were out. Had led truck stock W11462342. Replaced top left light. Lights came back on. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from sump/motor assembly, I replaced part, tested unit in diagnostic mode, unit tested good. Error codes found were 9-1, 8-2, 3-3, I cleared error codes, unit passed diagnostic test cycle."
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWS2
Near Austin, TX 78726
Justin
Job Details: 04/16/2021
"Arrived on site for a dishwasher with no power. Upon further inspection I found all buttons and LEDs on the UI working except for the start, cancel, sanitize, and hi temp wash. I found 120V at terminal box and the control. I found the UI needing to be replaced. I installed the newUI and then ran the unit in diagnostics mode. The unit ran as designed and now all LEDs/buttons are functioning. I observed no leaks at the time of service. The unit is working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, TX 78641
Justin
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed and no leaks were observed at the time of service. Unit is now working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW1A
Near Austin, TX 78759
Scott
Job Details: 04/16/2021
"Arrived on site for dishwasher not draining . Drain motor is working normally ,no obstructions or debris found in sump. Customer has a black rubber extension hose . Removed OEM hose from rubber hose . Put unit in drain and and unit drained perfectly . Found draining issue is plumbing issue with non OEM hose . Will need a plumber to correct issue ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
Arrived onsite for the refrigerator not cooling. During testing found that that there is a restriction in the sealed system. Took evaporator cover off and there is no frost pattern and there is a ball of ice on suction line. A sealed system repair will be needed. Ordering sealed system parts and office to schedule ; ordrng 1 W11103181 (Compressor) and 1 W10624944 (Tube) and 1 W10528578 (Process tube) and 1 W10648264 (Heat tube) and 1 W10427992 (Evaporator) and 1 W10388653 (Tube) and 1 W10499596 (Discharge tube) and 1 WPW10143759 (Hv drier) and 1 Authorization (Authorization needed for repair)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near New Braunfels, TX 78132
Richard
Job Details: 04/16/2021
Arrived onsite for the dishwasher not turning on. During testing found that the door latch was not working correctly it would not latch it was stuck in the opposite direction causing the issue. Replaced the door latch and all functions tested good. Complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
Arrived on site to install previously diagnosed parts. Removed main control and installed new main control. Removed ice bin thermistor and installed new ice bin thermistor. Ice maker running as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78744
Leonardo
Job Details: 04/16/2021
Arrived on site to test unit for damaged console. Found damaged console replaced console test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
Arrived on site for dryer getting air restriction and cycle signal and not changing volume. Inspected unit and work area. Found unit connected to accordion vent that goes through the wall. Performed diagnostics mode and checked fault codes. Performed air flow test and found restricted air flow with vent on (yellow light). Removed vent and test and found good air glow( green light). Informed Customer are on airflow. Will need to replace UI to repair signal tone.. ; ordrng 1 W11406679 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Manor, TX 78653
Matthew
Job Details: 04/16/2021
"Arrived onsite for refrigerator freezing fresh food. Upon arrival checked temperatures. Fridge recorded at 40 degrees and freezer at 4 degrees. Temps were manually adjusted to offset freezing in RC. Ohmed RC and FC thermistor, thermistors in range. Tested air baffle and was operating properly. Manual adjustment seems to have corrected issues. Instructed customer to only adjust temperature as needed and allow for unit to adjust. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM7
Near Austin, TX 78704
Jacob
Job Details: 04/16/2021
"Arrived onsite to replace rails. Customer also said that the light switch inside the freezer would not allow the light to work. Pulled out the light switch. Light switch started working, saw no issues with the light switch. Replaced rails. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AS02
Near Georgetown, TX 78628
Tommy
Job Details: 04/16/2021
Arrived onsite for oven not turning on. Upon arrival turned unit off at breaker removed unit from wall checked fuse found it was bad. Checked unit thermostat and broil found both are good.Replaced fuse put unit back into wall and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Mount Calm, TX 76673
Tyler
Job Details: 04/16/2021
Arrived on site for washer making a burning smell. Upon arrival I found an f7e5 shifter fault. I ohmed out the shifter from j2 harness. Found unit was between the 2-3.5 ohm rating at exactly 3.1 ohms as designed. Found the 5 dc vaults present from main control to shifter during spin and 0 dcv during agitation as needed. Found during agitation tests in diagnostics that the shifter was getting stuck when goin into agitation causing the splutch not to adjust correctly. Found after installing new actuator (that matches previous generation style of actuator) that during agitation the splutch is being adjusted properly and allowing the unit to put less stress on the motor directly. The motor was causing burning smell due to how much weight the motor was trying to spin when splutch wasnt adjusting from actuator. Unit now functioning as designed. Explained findings to customers and showed them unit full functionality. Call complete
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near West, TX 76691
Tyler
Job Details: 04/16/2021
Arrived on site for dryer making odd noise according to the customer. Arrival customer had stated they were hearing any odd clanging noise coming from inside the drum that sounded like change rattling around. Upon further inspection I found that some change had gotten stuck in between the fins without drum itself. After clearing out change I was able to reassemble and test the dryer to ensure unit was functioning as designed. Customer is pleased with how quite dryer sounds now. Call complete
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS0
Near Austin, TX 78701
Jacob
Job Details: 04/16/2021
Arrived onsite to replace blower motor to unit. Replaced blower motor. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
"Arrived onsite for unit making rattling noise during agitation. Upon arrival found unit washplate was damaged. Replaced washplate and tested, unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78735
Luis
Job Details: 04/16/2021
"Arrived on site to install parts prev diagnosed. Replaced main control and ui,ran diagnostics all test passed
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Austin, TX 78734
Robert
Job Details: 04/16/2021
Arrived on job to replace previously diagnosed harness. After replacement test operation
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Salado, TX 76571
Kayman
Job Details: 04/16/2021
Arrived onsite for dryer showing F6E3 error. Upon inspection I found the unit flashing that error while in idle. The customer stated that it started happening at the beginning of the year and was able to dry but now the error code wont allow them to use the unit. I was not able to invoke diagnostics. I replaced the main control and facia and tested the unit. The unit is working as designed at this time. The resident stated that it takes more than one cycle to dry a load. I advised that the vent system in the house may be obstructed and would need to be cleaned out. The moisture may be traveling back into the unit causing these errors. Job complete.
We serviced a
KITCHENAID WINE COOLER
Model KUWS24LSBS24
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
Arrived on site for wine cooler not cooling. Found unit at ambient temperature. Gained access to compressor and pressure amp draw at 2.3 amps. Measured resistance on compressor windings and found failed.
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS309BSS00
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
"Arrived on site for microwave having error code F1-E5. Inspected unit and work area. Found protective coating worn off. Performed diagnostics mode and verified fault code. Tested microwave operation and found no heat. Pulled unit and followed tech sheet procedure. Found cavity thermistor at 215. K and magnetron thermistor at 7.75 k both within range. Will need to replace microwave appliance manager. Informed customer unit would need to be tested after repair and may need magnetron.; ordrng 1 W10460457 (SENSOR) and 1 W10915648 (MICROWAVE APPLIANCE MANAGER )"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78748
Robert
Job Details: 04/16/2021
Arrived on job for complaints of no heat. Found power supply issues no 240vac.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Round Rock, TX 78665
David S
Job Details: 04/16/2021
Arrived on site to install previous diagnosed parts. I gained access to the ice maker and replaced it with new. I cycled the ice maker and put it through a fill test. It worked as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Leander, TX 78641
David S
Job Details: 04/16/2021
Arrived on site for oven door separating. I inspected the unit and work area. I found the stainless trim separating from the glass out panel. I am ordering a new outer glass panel to complete the repair; ordrng 1 W11176456 (Outer door)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Waco, TX 76708
Tyler
Job Details: 04/16/2021
Arrived on site for dishwasher not functioning correctly. Upon arrival I found that the unit was receiving 120 V proper from the power supply and you I was turning on sometimes but it was not successfully running each time at the start button. I also found at the lowest brown was broken high ended up replacing the main control to try and stabilize the power output going to all the components and after doing so I found the dishwasher was functioning accurately and 100% as designed with no leaks I then went ahead and replaced the lower sprayer as well and upon completion of installing both parts I also raise the drain line under the sink because if not probably been installed and was causing backflow from the sink into the dishwasher. Unit is now fully functioning as designed with no leaks before during or after repair call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDBDA
Near Georgetown, TX 78628
Jonathan
Job Details: 04/15/2021
Arrived on site for refrigerator FC completely frozen over and light not working. Inspected unit and work area. Found FC drain pan dry and unit not defrosting. Checked defrost bimetal and found working. Found unit will need drain pan kit. Powered unit off and allowing unit to defrost. Spoke with customer on defrosting unit.
We serviced a
GE REFRIGERATOR
Model ZIS480NRI
Near Leander, TX 78641
Justin
Job Details: 04/15/2021
"Arrived on site for a refrigerator not producing ice. Upon arrival the customer said another company replaced the IM due to the teeth being broken. She stated the unit is not getting water to IM. I tested the temps in the FC and they were at 6?F. I checked voltage at the IM and it is getting 120V but doing nothing. I jumped the IM and could hear the valve energize but still no water was coming to the IM. I checked the water coming from the water and it had good water pressure. I found 120V at the harness to the valve and the valve ohmd out good. This indicates a bad valve. I unplugged the unit and turned the water off at the wall and replaced the valve. I then tested the unit again and no water was coming to the IM. I then harvested the IM again while checking voltage at harness while plugged into valve. I could hear the valve energize again, but the valve only received 95V. This indicated the IM not sending proper voltage to the valve. I then replaced the IM. I harvested the IM a gain and the same issue occurred. This indicates a bad harness. Ordering the harness and the office will reschedule,p.; ordrng 1 Harnesstovalve (Research)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA88FIHZ00
Near Burnet, TX 78611
Cliff
Job Details: 04/15/2021
Arrived on site to diagnose a refrigerator that is not always dispensing water or producing ice. Found all is working at this time. I was not able to reproduce any issues with unit. Advised homeowner that since home is not always occupied reservoir may be freezing over on occasion. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Georgetown, TX 78628
Tommy
Job Details: 04/15/2021
Arrived onsite for broil not igniting. Upon arrival found unit igniter out of place and not operating correctly. Replaced unit igniter and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Canyon Lake, TX 78133
Richard
Job Details: 04/15/2021
Arrived onsite for the refrigerator ice maker not making ice. During inspection found that the ice bin was full of ice . Tested ice maker and it dumped and filled with water. Could not find any issues with ice maker. Complete
We serviced a
GE DISHWASHER
Model GLDA690P02BB
Near Canyon Lake, TX 78133
Richard
Job Details: 04/15/2021
Arrived onsite for the dishwasher with a lot suds after it washes. Replaced filter and filter assembly. All functions tested good complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Canyon Lake, TX 78133
Richard
Job Details: 04/15/2021
Arrived onsite for the refrigerator ice maker not working. During testing found that there was a clog inside the fill chute on ice maker. Replaced ice maker and removed ice build up and all functions tested good complete
We serviced a
GE REFRIGERATOR
Model GSS23GMKECES
Near Spicewood, TX 78669
Brandon
Job Details: 04/15/2021
"Arrived on site for customer complaint of unit making loud noises and frost in freezer, found shorted heater and blown bi metal. I replaced both parts, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Georgetown, TX 78626
Jonathan
Job Details: 04/15/2021
Inspected unit and work area. Found minor dent on top sides of control panel. Performed diagnostics and single out each switch and found front right burner switch failed. Removed switch and installed new. Tested all operations, all tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Pflugerville, TX 78660
Kayman
Job Details: 04/15/2021
Arrived onsite for washer that is still leaking. Upon inspection I found one of the gaskets on the valve was crooked allowing water to seep by. I corrected the gasket and could not get the unit to leak during diagnostics cycles. No leaks detected while onsite. Job complete.
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Waco, TX 76705
Tyler
Job Details: 04/15/2021
"Arrived on site for washer not draining per customer complaint. Upon arrival found in diagnostics that unit was filling, agitating and spinning but the drain cycle took much longer then initial design allows for unit. After disassembly of drain I found no clogs or external issues causing drain motor to fail. Found drain motor just went out on its own. Will need office to reschedule once availability of parts is known. Ordering one drain pump WH23X27574 (all parts sent with on call were to an ice machine) ; ordrng 1 WH23X27574 (Drain pump)"
We serviced a
ESTATE RANGE
Model TES356RD0
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Arrived on site to install previously ordered parts.Removed and replaced the FR & LR infinite switches.Unit will need 1 additional switch and one additional element to complete the repair.Previous notes stated all elements EXCEPT the RR were defective Ordering parts needed to complete the repair.Needs more work ; ordrng 2 W10823699 (LR&RF smaller elements)s and 1 WP3148952 (Infinite switch LF)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Temple, TX 76502
Wesley
Job Details: 04/15/2021
Arrived onsite and detected new noise from dryer. Discussed noise with customer and decided to replace parts from repair kit. Noise alleviated. Advised customer on repair. All checks good.
We serviced a
MAYTAG DRYER
Model MED8200FC2
Near McGregor, TX 76657
Tyler
Job Details: 04/15/2021
Arrived on site for dryer loose loud metal sound. Upon arrival I found no errors or signs of voltage issues. Disassembled unit and found all heating hardware components functioning optimally. Upon further inspection I found the roller wheels had appeared to have lost grease and causing bearings of support wheels to rub. After replacing the rollers I reassembled and tested unit and found was no longer making my unusual noises. Unit functioning as designed call complete
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB3
Near Killeen, TX 76549
Al
Job Details: 04/15/2021
Inspected unit still not making any ice.Confirmed the complaint and removed and replaced the ice maker.Unit filled ed and was harvesting when I left the unit was harvesting Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Belton, TX 76513
Wesley
Job Details: 04/15/2021
Arrived onsite for low ice production and found mound of ice at fill arm preventing further production. Advised customer on design and cleared ice to repair. Also advised on leveling. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Georgetown, TX 78628
Tommy
Job Details: 04/15/2021
Arrived onsite for ice maker not making ice. Upon arrival found unit motor was weak as well as rear plastic damaged now allowing water properly in ice maker. Replaced ice maker and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near McGregor, TX 76657
Tyler
Job Details: 04/15/2021
Arrived on site for refrigerator not making ice. Upon arrival customer stated unit had been making ice fine but their complaint was that it was not dispensing ice through door correctly and door seemed to be freezing up within dispenser section. Upon further inspection I found the ice maker was functioning and bucket was full. After removing ice bin I found dispenser clogged with frosty ice built up from a leak in dispenser flap. Office will need to reach once Availability of parts is known.; ordrng 1 W11423782 (Separator)
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Belton, TX 76513
Wesley
Job Details: 04/15/2021
Arrived onsite and found unit not heating. Found heater ohming at 50 from the control.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Temple, TX 76504
Wesley
Job Details: 04/15/2021
Arrived onsite and found short at power block. Completed repair. Charged in full. ; ordrng 1 WPW10245259 (Power block)
We serviced a
WHIRLPOOL OVEN
Model JJW2730WS00
Near Temple, TX 76502
Al
Job Details: 04/15/2021
"WP and I arrived to install previously ordered parts.Tested the unit and found the unit only required the blower to complete the repair.Removed and replaced it, reassembled and unit tested as designed without any errors..Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120EBS6
Near McGregor, TX 76657
Tyler
Job Details: 04/15/2021
"Arrived on site for microwave not heating correctly. Upon arrival I uninstalled microwave and and ran water heating tests to verify functionality. After 3 tests I disassembled and unit and found door switchs, main control, and high voltage hardware functioning as designed. Found after running another test that the cooling fan behind main control was receiving 120v proper but was not running. I replaced the fan motor and retested multiple times after reassembly and found microwave could run multiple 2 minute long water tests back to back with no failures. Unit is functioning as designed call complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Wimberley, TX 78676
Robert
Job Details: 04/15/2021
Arrived on job for complaints of not draining. Found the control not working properly no drain or spin. Replaced control and test. Washer working properly. No leaks detected at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78130
Noah D
Job Details: 04/15/2021
"Arrived on site to inspect dishwasher for not drying dishes well, upon inspection found the unit heating and cleaning correctly, tested element with no issues, instructed customer on proper use. Complete"