We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Leander, TX 78641
Maurice R
Job Details: 04/21/2023
Arrived on site for burner not igniting. On inspection found the ignitor was touching the left side of the burner an it was sparking to the left. I loosen up the orifice holder and moved it to the left. Now the spark is sparking to the cap and the burner ignited every time. The unit is operating as designed and no gas leaks detected at service.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Austin, TX 78748
Matthew
Job Details: 04/21/2023
Arrived onsite for dryer making noise when in use. Upon arrival inspected unit. Tested and noise was immediate. Disassembled and found idler pulley and rollers worn. Used repair kit to replace. Reassembled and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78748
Matthew
Job Details: 04/21/2023
Arrived onsite for washer making screeching noise. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran auto test and passed. Ran spin only and passed. Ran drain and spin cycle and all passed without error. Notified customer that unit may be overloaded when noise is occurring. Customer will monitor. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78745
Matthew
Job Details: 04/21/2023
Arrived onsite to replace faulty door glass. Inspected hinges and were good. Replaced door. Tested and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78735
Luis
Job Details: 04/21/2023
"Arrived on site. Found fill tube extension not inserted to fill cup,removed icemaker installed extension correctly to fill cup ran harvest test passed ran fill test passed. Noise is normal operating sound from a R600a compressor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78736
Luis
Job Details: 04/21/2023
"Arrived on site for no ice. Ran diagnostics E5 error code,replaced defective icemaker power cycled unit ran harvest test passed ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Austin, TX 78749
Luis
Job Details: 04/21/2023
"Arrived on site for weak to no water dispensing. Tested dispenser weak flow,removed filter same issue,removed water line to unit turned on water source no water,removed water line from house shut off valve turned on water source no water. Diagnosed no water out of house shut off valve."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78704
Matthew
Job Details: 04/21/2023
Arrived onsite for unit not draining. Upon arrival inspected unit. Found pump locked. Corrected unit and tested. Ran multiple times and I sued pump is running and no leaks. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78705
Matthew
Job Details: 04/21/2023
Unit 904 . Upon arrival inspected unit. Maintenance stated unit floods as soil as water filled. Upon arrival inspected unit. Unstacked and inspected. As I was moving unit water began to leak. Tilted unit up and found drain pump to tub hose was hanging. Clamp securing hose was missing. Used truck stock clamp WP616099. Secured hose and tested. Unit is now functioning properly. No leaks present at this time. Job complete . Auth code:94EKF4
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78749
Luis
Job Details: 04/21/2023
"Arrived on site for cooling complaint. Found evaporator fan not running,removed cover assembly found loose connection to fan motor,installed connections fully to fan,fan powered on,compressor running frost forming on evaporator plate."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78735
Luis
Job Details: 04/21/2023
"Arrived on site. Found unit not powering on,removed unit from enclosure unit powered on diagnosed a defective external drain pump,found small leak at water line to unit uploaded picture. Tightened water line to unit,replaced defective pump,ran water with new pump water drained checked all tubing and connections no leaks."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Austin, TX 78744
Joe Z
Job Details: 04/21/2023
Arrived onsite for F6-E4. Upon arrival test unit and found every time oven preheat is selected I will get error code F6-E4 oven sensor failure. Replaced sensor WPW10181986 and preheated oven several times and unit began preheating. Upon final test allowed unit to reach 350 and unit preheated correctly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Niederwald, TX 78640
Joe Z
Job Details: 04/21/2023
Arrived on site to install previously ordered part. Replaced control and there is no change removed bulb and getting correct voltage at housing. Customer had an extra bulb handy to test unit. Unit is operating as designed job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kyle, TX 78640
Joe Z
Job Details: 04/21/2023
Arrived on site to install previously ordered part. Replaced timer W10857612 and test unit . Timer now advances. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC1
Near Bee Cave, TX 78738
Kevin
Job Details: 04/21/2023
"Arrived on site and inspected washer and found it is making noise while spinning. Inspected gear case assembly and found rotor bolt is loose and rotor is shaking, after tightening it washer will spin properly. Took pictures. There is no evidence currently of gearcase failure, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/21/2023
Arrived to install previously diagnosed parts. Installed the new inverter and I used a putty to help insulate the inverter from the compressor so it would not make a loud thumping noise when running. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near New Braunfels, TX 78130
Andrew
Job Details: 04/21/2023
Arrived on site and replaced previously diagnosed cooktop. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near New Braunfels, TX 78130
Andrew
Job Details: 04/21/2023
Arrived on site to test unit for error code f7e1(tachometer missing or wrong signal). Found splutch retention nut worked itself off causing belt to pop off. Found no signs of gearcase failure. Replaced cam and belt. Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Briarcliff, TX 78738
Kevin
Job Details: 04/21/2023
"Arrived on site and found no power showing on dishwasher, Found no power showing at terminal block. Swapped dishwasher plug to garbage disposal outlet and dishwasher is now powered up. Ran a diagnostic cycle and dishwasher is working properly. Recommended to homeowner that builder be contacted there is a problem with the dishwashers outlet, job complete"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrey
Job Details: 04/21/2023
"Arrived on site to replace previously diagnosed burners and caps, replaced and tested, unit is now functioning as designed, no leak detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near San Marcos, TX 78666
Andrey
Job Details: 04/21/2023
"Arrived onsite to test unit for not dispensing ice, tested unit found unit is dispensing water but when pressing paddle for ice, auger motor or ice door not engaging , removed UI and found both wires not connected, secured connections and tested, unit is now dispensing ice, unit is functioning as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Dale, TX 78616
Andrey
Job Details: 04/21/2023
"Arrived on site to replace previously diagnosed duct and duct cover, duct and cover are not needed, replaced control as precautionary, customer stated that the door will not shut sometimes, customers floor is rotted and the refrigerator is extremely unstable causing door not to seal properly causing warm air to penetrate into Rc freezing return air ducts, advised customer that he is responsible for keeping door closed, no issues with gaskets, unit is running as designed, job complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS3
Near Austin, TX 78717
Kimo
Job Details: 04/21/2023
Arrived onsite to install previously diagnosed part. Upon arrival I installed the new cover and you that the issue was solved.
We serviced a
KITCHENAID DISHWASHER
Model MDB8959SFZ4
Near Austin, TX 78717
Kimo
Job Details: 04/21/2023
Arrived onsite for a DW that has a burning smell coming from it when in the dry cycle. Upon inspection I found all electrical components food wires as well. Upon further inspection I found the there was some food that had fallen on to the heater and was causing the smell I scraped it off and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78738
Scott
Job Details: 04/21/2023
Arrived on site for dryer louder then normal. Found that raising front feet noise would go away . No lint build up at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Liberty Hill, TX 78642
Maurice R
Job Details: 04/21/2023
Arrived onsite for previously diagnosed parts. Installed the new part and tested middle burner. The center burner doesnt turn off going between high and simmer now. The unit is operating as designed and no gas leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Kevin
Job Details: 04/21/2023
Arrived on site and found at this time all refrigerator operations and interior lighting are working properly. Spoke with tech line and relayed customers experience and history and tech line recommended disconnecting rope harness tucking it in the back of the refrigerator and asking the customer to monitor refrigerator operation over the next week or two. If refrigerator stays working properly customer can decide whether to attempt replacing rope harness or just leaving it disconnected indefinitely. Job complete if issue continues will need to bring back rope harness. 7736232762
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Kevin
Job Details: 04/21/2023
"Arrived on site and inspected dryer and found airflow is showing restricted on airflow meter. Customer says timer is not advancing, replaced timer and it is now working properly. Also found vent hose is collapsed behind dryer. Recommended that homeowner replace it with a semi rigid one and have vent to the exterior cleaned by a service, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Niederwald, TX 78640
Kevin
Job Details: 04/21/2023
"Arrived on site and found saved error code 7/1 control has turned power off to heating element because of incoming water temperature below 79 degrees. Ran a diagnostic cycle to clear error code but it will not clear. Ran diagnostic cycle again and it still will not clear but heating element is on At the end of both cycles. Replaced control board dishwasher is now working properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Georgetown, TX 78628
Maurice R
Job Details: 04/21/2023
Arrived on site for IM not producing ice fast. On inspection there was ice buildup around the IM from the weeping valve. Steamed the ice away any replaced the IM. Called for water and it filled the ice tray up without spilling water over the edge of the tray. The unit is operating properly an no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Kimo
Job Details: 04/21/2023
Arrived onsite for a DW that is not going into the wash cycle. Upon inspection I found that the unit had a motor not running code stored. I ran a diag cycle and found that the unit did not kick the wash motor on. I then replaced the wash motor and tested the unit and found unit operating as designed with no leaks or issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Round Rock, TX 78664
Kimo
Job Details: 04/21/2023
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed ui, harness and shims. Found unit operating a designed. I did advise cx that the unit will take a few hrs. To cool doing due to it starting from square one. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Austin, TX 78701
Leonardo
Job Details: 04/21/2023
Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Round Rock, TX 78681
Kimo
Job Details: 04/21/2023
"Arrived onsite for a washer that seems to be off balance. Upon arrival the cx explained to me that the basket would wobble at the start of the spin cycle, upon inspection I found that this was was happening but as the spin increased in sped the wobble went away which is a normal thing to happen. I inspected the suspension and found it good the gearcase was good as well. I ran the unit with towels in the basement and found that the unit operated as designed no leaks either."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78701
Leonardo
Job Details: 04/21/2023
Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Austin, TX 78733
Leonardo
Job Details: 04/21/2023
Arrived on site to test unit for unit not closing correctly. Test unit and found customer was holding door back enough to not make contact with the switches. Showed customer how to close the door job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Austin, TX 78729
Vincent
Job Details: 04/21/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit not spinning. Entered diagnostics and retrieved error codes F7E1 F7E7 F7E6. Ran diagnostics and found unit making noises from belt. I replaced belt, cam capacitor and actuator. Tested and its now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Austin, TX 78750
Vincent
Job Details: 04/21/2023
"Arrived on site to install bellow, inspected unit and work area. Removed old bellow and replaced it with new one. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Lockhart, TX 78644
Andrey
Job Details: 04/21/2023
"Arrived on site to replace previously diagnosed sealed system, verified that it was needed, purged system with nitrogen, replaced compressor, dye drier and access valve, vacuumed system down for 30 minutes, vacuum held perfect for 10 minutes, charged system with 48g of R600 refrigerant, unit developed a good frost pattern, no leaks detected job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near New Braunfels, TX 78130
Andrey
Job Details: 04/21/2023
"Arrived on site to test unit for cracked cooktop, tested unit found no impact location but stress cracks going through the entire top, replaced cooktop and tested, unit is now functioning as designed, job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78130
Andrey
Job Details: 04/21/2023
"Arrived on site to test unit for not washing, tested unit found wash motor not engaging, replaced sump and motor assembly, tested unit is now running as designed, no leaks detected job complete"
We serviced a
LG WASHER
Model WM34006W
Near Austin, TX 78737
Scott
Job Details: 04/19/2023
Arrived on site for dead washer . Out let is getting power . Found auto soap dispenser had been shooting detergent all over . Inside of unit . Due to severity of build up . Recommended getting a new washer . Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Round Rock, TX 78681
Vincent
Job Details: 04/19/2023
"Arrived on site for noises from dryer, inspected unit and work area. Noises where coming from the rollers because they had rust. Replaced rollers and tested. Unit is now operating as designed. Job completed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Liberty Hill, TX 78642
Kimo
Job Details: 04/19/2023
"Arrived onsite for a refrigerator that is not producing ice upon installation I found the fc at 1* no ice buildup on evap. Found that water lines to the ice maker clear and the water dispenser operating as designed. I ran a diagnostic cycle on the ice maker and found that it operated with no issues, I replaced the dual valve , I then advised customer that the unit should start producing ice in about 24hrs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Bastrop, TX 78602
Joe Z
Job Details: 04/19/2023
Arrived on site for lights not working and gets too cold. Upon arrival inspected unit and found RC module has failed. Need to replace module. Found temperature settings incorrect. Re adjusted temperature setting. Customer will monitor temperature. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Bastrop, TX 78602
Joe Z
Job Details: 04/19/2023
Arrived on site for not heating. Test unit with cup of water and is not heating. Unit sounds and operates correct just not heating. Pulled unit from cabinet and disassembled for inspection of high voltage components. Found magnetron has burned out. Need to replace magnetron. Replaced magnetron W11346197. Test unit with cup of water. Unit now operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bastrop, TX 78602
Joe Z
Job Details: 04/19/2023
Arrived on site to install previously ordered part. Replaced console and test unit. Unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, TX 78602
Joe Z
Job Details: 04/19/2023
"Arrived on site to install previously ordered parts. Replaced agitator coupler, bolt, and screw. Test unit and is operating correctly. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 04/19/2023
Arrived on site for unit out of balance. Upon arrival ran diagnostics and got error code F0-E5 out of balance. inspected unit and found heavy thick blankets inside basket. Found suspension has failed. Need to replace suspension. Replaced suspension. Cleared error code and test unit by running a drain and spin cycle with wet clothes and unit operates correctly. Advised customer that thick wet blankets will cause unit to be overloaded and cause out of balance issues. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Canyon Lake, TX 78130
Andrew
Job Details: 04/19/2023
"Arrived on site and verified previously diagnosed console was needed. Replaced console, unit now working as designed. Job complete."
We serviced a
JENN-AIR FREEZER
Model JB36NXFXRE00
Near McQueeney, TX 78123
Andrey
Job Details: 04/19/2023
"Arrived on site to test unit for not cooling, exposed FC evaporator and found no frost pattern, checked entire system for leaks with UV light, found leak in pan heater and RC evaporator, thermistor metal clip made a hole, replaced pan heater, compressor, dye drier, access valve and RC evaporator, pumped system with nitrogen, system now has no leaks, vacuumed system down for 30 minutes, held perfect vacuum for 10 minutes, charged 5oz with R 134a, powered unit on, RC evaporator developed a good frost pattern and FC as well, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Kempner, TX 76539
Tyler
Job Details: 04/19/2023
Arrived on site for range not allowing front to burners to ignite properly. Upon arrival confirmed issue. Found cause of failure was cooktop orfices not put in correct spots. Rearranged orfices to correct burners and found unit working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA01
Near Horseshoe Bay, TX 78657
Lou
Job Details: 04/19/2023
"Arrived on site to inspect ice machine exerting a lot of heat from the unit. Upon further inspection, the customer advised the unit is making good ice, but theres a lot of heat coming off of the unit. I placed the unit in diagnostics and tested and it is operating as designed. I tested the unit in a normal cycle and it continued to operate as designed. The cutout in the cabinets appears to be too tight, but after measuring the cabinet space and the unit and comparing to the installation instructions, the unit is installed correctly. I advised the customer of my findings and that the unit is operating as designed and the installation is good. I recommended to monitor the unit and if it began to fail and not make ice due to the heat, to call it in for service. No water leaks observed during service and no repairs needed at this time, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Marble Falls, TX 78654
Lou
Job Details: 04/19/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the damper and right RC door gasket. Per service pointer #W11512008A, issues with the fresh foods section warmer than the set temps, I removed and replaced the hv control and tested the unit. Unit is operating/cooling as designed. I advised the customer of the repairs and the control replacement as well. No water connections to the unit/no leaks observed during service, job completed."
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, TX 78739
Leonardo
Job Details: 04/19/2023
Arrived on site to test unit for left small oven not igniting sometimes. Test unit and the first 2 times the oven clicked 3 time but did not ignite. The 3rd time it worked right away. Oven working as designed now. Calle Techline and let Techline heres nothing he would recommend replacing at this time. File#7736215622
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78750
Paul
Job Details: 04/19/2023
"Arrived onsite for a refrigerator that stopped cooling and is making a clicking noise along with the customer smelling gas when it was running. I found the compressor starting at 17 amps and dropping to 7.75 amps then tripping the overload. The compressor was extremely hot. I found the sealed system completely flat. I could smell the same smell the customer experienced when the compressor would try and run. I filled the system with nitrogen and found a leak at the joint between the process stub and compressor. I replaced the compressor, drier, and installed an access valve. I vacuumed the system and charged it with 56 grams of R600A. I tested the unit and the evaporator had a full frost pattern. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/19/2023
"Arrived on site for refrigerator needing previously diagnosed. Extension tube, upon arrival confirmed issue and installed part. Found no leaks and ice maker working as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Niederwald, TX 78640
Kevin
Job Details: 04/19/2023
"Arrived on site and found fresh food door handle is loose. After tightening it showed customer how to do it themselves if it ever happens again out of warranty, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Cedar Park, TX 78613
Paul
Job Details: 04/19/2023
Arrived onsite for a washer displaying a slow fill message. I found a stored F8E1 error. I ran manual loads and found fill valve 1 barely letting water in. I replaced the cold water valve and tested the machine. All is working as designed. There were no water leaks present at the time of service. I did show the customer that both of his wall valves will drip if they are opened fully and explained the should be replaced. When the valves are partially closed they are not leaking at this time. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Kyle, TX 78640
Leonardo
Job Details: 04/19/2023
Arrived on site to replace right front switch. Replaced switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Round Rock, TX 78665
Paul
Job Details: 04/19/2023
Arrived onsite for a range that will not bake in either oven. I flipped the gas valve lever and tested both ovens. I found the lower oven working but the bake relay was not closing for the upper oven. I replaced the control and adjusted the upper oven flue cap then tested the upper oven in the bake cycle. The bake cycle is working as designed. I tested the upper oven in the broil cycle and the control panel is not staying cool enough to touch. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76542
Tyler
Job Details: 04/19/2023
Arrived on site for washer needing previously diagnosed drain p7mp. Upon arrival reconfirmed issue and installed part. Reassembled and tested unit. Found no leaks and washer fully functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/19/2023
"Arrived on site and replaced damaged door panel and nameplate, job complete"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/19/2023
"Arrived on site and found top oven door handle is damaged And loose. Disassembled door and replaced handle and it is working properly, job complete"
We serviced a
JENN-AIR OVEN
Model JJW2430DS02
Near Austin, TX 78756
Wesley
Job Details: 04/19/2023
"Arrived onsite for console replacement. Completed repair and tested. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS10
Near Austin, TX 78702
Wesley
Job Details: 04/19/2023
Arrived onsite for lighting issue and found lighting control failure. Completed repair. Tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78738
Leonardo
Job Details: 04/19/2023
Arrived on site to test unit for unit not washing. Test unit and found and sump and motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Buda, TX 78610
Kevin
Job Details: 04/19/2023
"Arrived on site and found no ice production reset icemaker and it is not moving. Attempted to replace icemaker and found prescreened one in box will not call for water and is constantly sending 74 V to valve. Reinstalled original icemaker and it cycled properly and then filled with water.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Spicewood, TX 78669
Luis
Job Details: 04/19/2023
"Arrived on site. Diagnosed a defective icemaker,replaced icemaker,power cycled unit icemaker ran through a harvest and filled with water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB02
Near Leander, TX 78641
Maurice R
Job Details: 04/19/2023
"Arrived onsite for previously diagnosed parts. Installed the evap fan. The unit is in the maintenance shop, did not get test on the unit due to no outlet close by.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Georgetown, TX 78633
David Z
Job Details: 04/19/2023
"Arrived on site to diagnose refrigerator with door that came off of the water filter housing. On arrival customer showed me all parts intact, but the arm and door had separated. All parts good, no breaks in the plastic. Removed filter housing and reattached door. Found no further issues with it and it's working properly. Repair completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Temple, TX 76502
Jonathan M
Job Details: 04/19/2023
"Arrived on site for a washing machine. That is not completing cycles. Inspected unit and work area. Ran the unit through diagnostics and found an F7 E1 (basket speed fault) error code. attempted to run the unit in a high speed spin, and found the unit buzzing but not spinning. Checked underneath the unit and found wiring gnawed through. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78626
David Z
Job Details: 04/19/2023
Arrived on site to diagnose range with control showing F1E0 error. Removed rear panel. Shared findings with customer. CAll completed.
We serviced a
GE OVEN
Model PTD7000SN3SS
Near Harker Heights, TX 76548
Jonathan M
Job Details: 04/19/2023
"Arrived on site for an oven that wont latch properly during a self clean cycle. Inspected unit and work area. Did confirm the customer complaint and ran the unit for diagnostics. Was able to get the door to Latch in diagnostic mode. I did find an F900 (door lock changed states unexpectedly) and F910 (door lock failed to change to expected state) error codes. Found all connectors properly connected with no evidence of any wire damages. For the tech sheet, was advised to replace the door lock assembly. Replaced the door lock assembly and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Seguin, TX 78155
Andrey
Job Details: 04/19/2023
"Arrived on site to test unit for no power, tested unit found that unit does not have proper voltage, L1-N 0 vac and L2-N 120VAC, showed to contractor, he will have this issue resolved, inspected wiring harness and found no issue, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/19/2023
"Arrived on site to test unit for not completing wash cycles. Found errors f4e3(motor not engaging) and f7e1(no heat). Cleared codes and verified wash motor received proper voltage. Replaced sump assembly, unit now working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Harker Heights, TX 76548
Jonathan M
Job Details: 04/19/2023
"Arrived on site for a dryer that is not heating properly. Inspected unit and work area. Because you advised the unit does heat and tumble, but has not been drying her clothes properly. Did find her vent hose crunched behind the unit due to the both units being pushed back against the wall. The customer requested that we swap both units to give the dryer a shorter vent. Did go ahead and swap places for both units and Short and her vent hose. Found that I could only push the unit back far enough to leave 4 inches for the vent hose, which caused an issue with her back door opening and closing fully. Because the mayor asked if we could swap the two back and I did advise the customer that we could swap the two back, but she would still need to leave room for the vent hose not to be, squished and restricting airflow movement out through her wall
We serviced a
KITCHENAID MICROWAVE
Model KCMS2055SSS1
Near The Hills, TX 78738
Leonardo
Job Details: 04/19/2023
Arrived on site to test unit for unit not starting. Customer already had unit out and completely opened. Found bad switch replaced switch. Test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRXB0
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 04/19/2023
Arrived onsite for a ice machine that has stopped making ice. Upon arrival the customer advised me that the unit stopped making ice after she ran a few cleaning cycles. I power cycled the unit and then ran a diagnostic cycle and found unit operating as designed then the I ran normal cycle and monitored the unit till it made a slab of ice.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 04/19/2023
Arrive onsite for a ice machine that is no making a lot of ice. Upon arrival I found an incomplete slab on the cutter. I ran the unit in diag mode and found that all functions worked I clean out the holes in the Dispenser with a pick and found the water good and found that a decent size slab was forming before I leave
We serviced a
KITCHENAID OVEN
Model KOCE500ESS04
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 04/19/2023
Arrived onsite for a oven that is making a rattling noise. Upon inspection I found that the noise was coming from the convection fan motor. I installed and tested unit and found unit/operating as designed no noise.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM0
Near Austin, TX 78758
Vincent
Job Details: 04/19/2023
"Arrived on site for dishwasher, inspected unit and work area. Installed new pump and was still not operating. Replaced the control and unit was now operating as designed. I did not charge for the pump as it was misdiagnosed. Office to contact customer to collect from them. Job completed"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMC308KSS01
Near Austin, TX 78731
Vincent
Job Details: 04/19/2023
"Arrived on site for wall oven combo, inspected unit and work area. Customers complaint was not heating. Tested unit and it would not heat past 260?. Unit was set to Celsius and switched the unit back to Fahrenheit and unit is reaching the desired temperature. Explained to customer what was wrong and showed them on how to fix it if it happens again. Unit is operating as designed. Job completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78746
Vincent
Job Details: 04/19/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was some LED modules not working. Unit fall under the service pointer and I replaced all modules. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78730
Vincent
Job Details: 04/19/2023
"Arrived on site for icemachine, inspected unit and work area. Installed new filter housing and did not change. I advise customer its the filters they are purchasing. I provided the customer with a new filter. Replaced the filter and its now operating as designed with no leaks. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Marble Falls, TX 78654
Lou
Job Details: 04/19/2023
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E3 and F7E1. Cleared the codes and continued with testing. Once the water enters into the tub, the motor failed to come on (F4E3). I advanced through testing and found the dispenser, drain pump and element all operated as designed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed. No one available to sign for the receipt."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Meadowlakes, TX 78654
Lou
Job Details: 04/19/2023
"Arrived on site to inspect dishwasher rack being broken on the left side. Upon further inspection, I found both adjusters were broken. I removed and replaced both adjusters and transferred the original clips and positioners to the new adjusters and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78733
Luis
Job Details: 04/19/2023
"Arrived on site for unit not freezing. Pierced low side pressure in a vacuum,removed evaporator cover separated solution on evaporator found bubbles forming at seal from copper to aluminum,diagnosed a refrigerant leak. Removed evaporator installed new evaporator,while attempting to install cap tube and process line into the inlet of the evaporator the cap tube broke in the liner cabinet. Took pictures sent pictures to tech support
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Cedar Park, TX 78613
Paul
Job Details: 04/19/2023
Arrived onsite for an ice machine not making any ice but it fills with water and the pump is running. The customer stated the machine is making a very thin layer of ice and seems to be melting of the evaporator. I tested the machine and found it cooling properly. I found the reservoir running out of water due to the reservoir drain pump tube not installed correctly causing the reservoir water to siphon out resulting in the thin ice. I corrected the tube and tested the machine. The unit is making thick ice now and working as designed. The customer has the WLS disconnected and is letting it fill off the control.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Dripping Springs, TX 78620
Kevin
Job Details: 04/19/2023
"Arrived on site and inspected dishwasher and found a piece of glass has broken impeller in drain pump.Did not see any more glass in sump assembly or around the drain pump. After repair ran a diagnostic cycle to confirm operation, job complete
We serviced a
LG RANGE
Model LTG4715
Near San Marcos, TX 78666
Andrey
Job Details: 04/19/2023
"Arrived on site to replace previously diagnosed UI control, parts that were ordered are not what is needed no connection from those controls lead to light sockets, the option control is needed, ordrng 1 ERB80595412 (PCB ASSEMBLY OPTION)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Killeen, TX 76542
Tyler
Job Details: 04/19/2023
"Arrived on site for refrigerator not cooling upon arrival confirmed issue and found temps at 45/18(rc/fc). Found resistance values of thermistors at Rc P5-1&2: 6.91k, Fc p5-3&4: 21.0k, p8-3&4: 7.39k. Exposed both evap coils and ran tests 4. Found rc evap coil frost over well but fc evap thermistor wouldnt frost over past 1curve of coil indicateing a low side leak after 15 minutes of running.
We serviced a
WHIRLPOOL ICE MACHINE
Model Kuid308ess2
Near Horseshoe Bay, TX 78657
Kimo
Job Details: 04/19/2023
Arrived onsite for a ice machine that would not drain properly. Upon inspection I found that the unit drains using gravity but the drain tube/hose is too long to drain properly with gravity. ordrng 1 W11539855 (PUMP)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Georgetown, TX 78626
David Z
Job Details: 04/19/2023
"Arrived on site to follow up pn refrigerator that had started losing cool. On arrival found items cool, but not cold. I checked wattage and found wattage dropping under 90. I pressurized the system with nitrogen ro 100 psi and checked for leaks. Unit lost over 5psi in under the first 15 minutes. I sprayed down all lines, and both evaporator with soapy water and found no bubbles or leaks. This indicates a leak in the cabinet somewhere. Called and reported to tech line, speaking with Bruce first and then Steve with findings. SR 7736110310. No repair to perform at this time. Customer will receive contact from whirlpool with next steps, or us if review has any other steps to take. Call completed."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Austin, TX 78744
Scott
Job Details: 04/19/2023
"Arrived on site for range not heating properly . Found element burned out . Ordering bake element . ordrng 1 W10779716 (Bake)"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Kyle, TX 78640
Kevin
Job Details: 04/19/2023
Arrived on site and inspected washer and found customer has already replaced drain pump. Found resistance on original drain pump and replacement are 16 Ohms. Used a direct connection cord to drain pump and it is running properly when plugged into the wall. In a diagnostic cycle control board is not sending power to drain pump when requested.
We serviced a
KITCHENAID RANGE
Model KGRA806PSS02
Near Austin, TX 78704
Wesley
Job Details: 04/19/2023
Arrived onsite for possible broken door latch and or control failure following the use of a self clean cycle. Attempted to gain access to the latch but determined impossible to do without needing to replace orifice holder and screws. Advised customer on findings. Adjusted latch to allow continued use. C
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Niederwald, TX 78640
Kevin
Job Details: 04/19/2023
"Arrived on site and found oven light will not turn on. Button on control board is unresponsive. Inspected bulb and it does not appear to be burnt out, inspected connections to bulb housing and control board and all of them look good. We need to bring back control board to correct issue.; ordrng 1 W11126814 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78717
Maurice R
Job Details: 04/19/2023
"Arrived onsite for washer with no power. On inspection found that the plug was 123vac, the line filter had 123vac on the output. The ACU had 123vac at the board. Tested the UI, there was no voltage to the UI. Ordering a ACU. Office to reschedule when part arrives.; ordrng 1 W11549931 (Acu)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Georgetown, TX 78628
David Z
Job Details: 04/19/2023
"Arrived on site to diagnose refrigerator with UI not lighting up or being usable unless both doors are opened. Called tech line after reviewing the wiring diagram. Tech line recommended that i replace the Yoda and Genesis boards to resolve. I changed out the genesis and yoda controls and retested. Verified issue is still present. I further confirmed that if either door is open all lights stay on, and triggering the freezer door switch only shuts off the user interfaces. Called tech line again and spoke with travis. travis said to check the J5 connector on the Gemini board and make sure pink is in terminal 1, Grey terminal 2, and double check proper polarity at the outlet. Outlet Voltage can't be under 108. If those items check out, we can replace the power board and call tech line back, SR7736219180. Set return visit for 4/26. DZO!; ordrng 1 WPW10624574 (Power Board)"