We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit not working, put unit into diagnostics, water filled but pump not engaging, inspected pump and found the power connection was ripped out, secured connections with new spade connectors, put unit through diagnostics cycle, all components tested good, no leaks detected job complete repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Andice, TX 78628
Jonathan S
Job Details: 04/20/2022
"Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump operation and found activating. Check drain line and found punch still located in garbage disposal. Removed punch from garbage disposal and drained unit. Perform diagnostics mode and tested operation, found all operating as designed. No water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of no power no operation. Found good voltage to the control and good DC voltage to the UI. Installed new UI and tested. All lights and buttons on UI are working now. Ran quick wash cycle and monitored. No issues at this time, no water leaks, job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for install of previously diagnosed parts. Installed new vent motor, bezel, and gasket. Tested unit in factory diagnostics and unit passed. No error codes. No water leaks. Job complete."
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of loose door. Found door will need to be replaced as well as the hinge. Door has way too much play going up and down. Will need new door and hinge to complete. Office to reschedule.; ordrng 1 W11310052 (Door)"
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of squeaking noise. Found idler pulley wheel bonded up.. Installed new part and tested. Unit running smooth without the bad noise
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Tyler L
Job Details: 04/20/2022
"Arrived on site for install of new control board. Upon further inspection, found main harness burnt. Took picture. Inside of door has some melted plastic. Advised customer that before we install a new control, the wiring harness will need to be addressed
We serviced a
KENMORE DRYER
Model 417.979127
Near Austin, TX 78703
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of no heat. Found burnt out heater.Installed new heater assembly. Tested unit and unit is now heating properly. No other issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78702
Tyler L
Job Details: 04/20/2022
"Arrived on site for install of new drain pump. Installed new part and ran normal cycle. Unit filled and washed with no leaks, then drained with no leaks. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MHW8000AG0
Near Austin, TX 78704
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of water leaking. Found water leaking from bellow at a slow drip. Turned water off at house and drip stopped. Will need new valve. Installed new valve and ran test cycles. No water leaking and all normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, TX 78744
Jacob
Job Details: 04/20/2022
Arrived onsite for the top rack missing the stoppers. Looked at the unit and saw the stoppers were missing. Replaced stoppers. No issues at this time. Job complete
We serviced a
AMANA REFRIGERATOR
Model BX21V1W
Near Austin, TX 78744
Jacob
Job Details: 04/20/2022
"Arrived onsite unit not cooling in the refrigerator section. Customer had a thermometer in the uni and said it stayed around 60 degrees. Checked the temperature in the freezer and saw it was consistent in staying at the same temperature. Upon further inspection, found that the damper control in the refrigerator was bad. Part showed to be NLA, AHS to research R0161050. Spoke with JC to help diagnose"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78723
Jacob
Job Details: 04/20/2022
Arrived onsite for unit not locking. Looked at the unit and saw that the lid needed to replaced as the left side of it is broken at the hinge. Ordered lid. Office to reschedule ; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Jacob
Job Details: 04/20/2022
Arrived onsite for unit leaking. Tested the unit and saw the unit leaking really quickly but the leak was coming from the inlet assembly when filling. Found that the vent cap on the inside was not tightened down causing the water to leak from the area. Tightened the vent cap on the inside and let the unit run longer. No more leaks at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78752
Jacob
Job Details: 04/20/2022
Arrived onsite for unit not latching. Looked at the unit and saw that the strike was broken. Replaced the strike. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78745
Jacob
Job Details: 04/20/2022
Arrived onsite for unit making squeaking noises when the unit spins no matter the load size. Checked underneath the unit and noticed the belt was worn out. Replaced the belt. Tested the unit in drain and spin on max speed and unit did not squeak anymore. No leaks at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78738
Luis
Job Details: 04/20/2022
Arrived on site diagnosed defective bin thermistor and vibration noise. Adjusted tubing noise no longer present replaced defective thermistor.
We serviced a
JENN-AIR FREEZER
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 04/20/2022
"Arrived on site for no ice. Forced cycle icemaker not running through a forced cycle,removed icemaker found harness was not installed correctly to icemaker,secured harness into icemaker,power cycled unit icemaker ran through a cycle and filled with water. If issue continues order icemaker and wire harness for icemaker."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Austin, TX 78748
Luis
Job Details: 04/20/2022
"Arrived on site. Removed fan cover found wires blocking fan blade,adjusted wires,power cycled unit unit powered on fan running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Buda, TX 78610
Jacob
Job Details: 04/20/2022
Arrived onsite for unit not putting in water. Yes the unit and water would not start. Checked the ohms on the valve and found that the valve was showing OL. Let customer know that the valve needs to be replaced. Replaced part. Tested the unit. Unit tested good. No leaks at this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Maxwell, TX 78656
Andrew
Job Details: 04/20/2022
"Arrived on site to test unit for not cooling in both sections. Found FC evap frosted over completely restricting air flow. Ran diagnostics and found compressor and condenser operating properly, compressor was a bit hot from over working but still good. Found evap motor and defrost heater engaging properly and receiving proper voltage. Evap thermistor was out of range. Was able to get thermistor to get control to engage into a defrost but control did not sent voltage to heater. Recommend replacing evap thermistor and control. Will be returning with UI as a precautionary. Left unit unplugged to defrost. Office to reschedule. ; ordrng 1 W11558182 (Control) and 2 WPW10384183 (Thermistor)s"
We serviced a
GE DISHWASHER
Model GDT645SSN0SS
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
"Arrived on site to test unit for water still present in sump at end of wash cycle. Ran diagnostics multiple times with no issues and was finally able to replicate a no drain. Inspected hose and found drain pump was getting seized with obstruction. Cleared hose and removed all obstructions. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
Arrived one site to test unit for wash motor not engaging. Found motor not engaging in diagnostics. Noticed evidence of leak around sump gasket. Also found control constantly growing error code for float open(F6E4)and door stuck(f5e1). Door switch and float tested good. Continuity good through harness. Recommend replacing control and sump assembly. Customer stated he would talk over with wife.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
"Arrived on site to test unit for damage to warming drawer. Verified damage, replaced panel, tested unit unit working good. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Andrew
Job Details: 04/20/2022
"Arrived on site to replace heating element from previous diagnosis. Replaced element, tested unit, unit working as designed. Found error code for no heat F7E1. Cleared code and advised customer on purging cold water from sink prior to using unit. No leaks detected. Job complete."
We serviced a
GE RANGE
Model JS750SF2SS
Near Hutto, TX 78634
Vincent
Job Details: 04/20/2022
"Arrived on site to inspect range, inspected unit and work area. Unit had code F 20 and F 34.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Hutto, TX 78665
Wesley
Job Details: 04/20/2022
"Arrived onsite and repaired range by replacing the control. Found that the WiFi module had shorted the control, bypassed WiFi module to prevent new control from also shorting. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78757
Joe Z
Job Details: 04/20/2022
Arrived onsite for Stuck in spin cycle /f9e1 error code. Upon arrival ran unit on diagnostics. Found drain pump not getting energized. Found harness to drain pump was not secured. Secured connection and test unit. Unit now operates correctly . No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78664
Wesley
Job Details: 04/20/2022
Arrived onsite and found loose screws holding the panel in place cause the whole console to move. Secured positioning. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Wesley
Job Details: 04/20/2022
Arrived onsite for washer leaking during drain. Found unit standpipe clogged and water back flowing. Advised customer on findings. Unit is now is otherwise operating as designed. Advised customer on needed plumbing action. All checks good. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Georgetown, TX 78626
Wesley
Job Details: 04/20/2022
Arrived onsite and found range door needed to be reassembled after hinge had been replaced by customer. Repaired unit and tested. All checks good. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
Arrived onsite for water and ice not operating. Found inlet valve solenoid failed. Replaced valve assembly. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
Arrived onsite for new fridge ice not producing. Found water had been turned off at wall. Turned water on and made sure ice was in the on position. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
"Arrived onsite for ongoing f9e0. Cuwromer had not been able to reset unit. Per tech sheet, reset unit and cleared error code. Unit began to operate as designed. All checks good. Advised customer on repair and best practices."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
Arrived onsite for washer walking and shaking and tested unit. No error codes and operating smoothly empty. Tested with small load and unit is operating and spinning within parameters. Provided instruct on design and best practice. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Austin, TX 78758
Joe Z
Job Details: 04/20/2022
Arrived onsite to install previously diagnosed parts. Replaced console and test unit. Unit operas designed. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78758
Joe Z
Job Details: 04/20/2022
"Arrived onsite for unit leaking water. Upon arrival mrs. Explained to me that her husband turned off both hot and cold water supply valves. As soon as I turned the water supply valves on, found water spraying from midway through both fill hoses. Advised customer to replace both hoses and call us back if the unit itself is leaking water. I left both water supply valves in the off position. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/20/2022
"Arrived onsite for Auto sensing devise not detecting proper water fill. Manuel setting does not allow change to low, medium, high. upon arrival ran unit on diagnostics and did not receive error codes. Checked water pressure and got good water pressure from both hot and cold supply valves. Customer provided load of clothes to test. I had customer demonstrate how she would use the control settings. Mrs. Explained how she wanted more water. Showed customer how to change the deep fill settings and select different water levels. Ran unit on a normal cycle and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for stainless trim peeling, tested unit found double sided tape lost its grip, puddled the trim back into place and it got stuck really tried peeling it back with putty knife and it is sticking really good, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for running hot water when setting is for cold, tested unit found water lines are crossed, secured water lines correctly called AH so he can explain to customer in Spanish the unit fills and runs, unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for water leak, tested unit found leak in per tube by water valve, tube had slack, so I cut off the damaged portion and secured tube, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Cedar Park, TX 78613
Justin
Job Details: 04/20/2022
Arrived on site for a dryer not drying properly. Upon arrival the customer stated that the unit will take several cycles to properly dry. I tested the temperature fluctuations at the back of the unit with the vent on and off. I found with the vent on the fluctuations were considerably slower. This indicates bad airflow at the wall. I informed the customer on my findings. The unit is running as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
Justin
Job Details: 04/20/2022
"Arrived on site for a washing machine getting an F9E1 error code. Upon arrival the unit was full of water, the lid was locked, and F9E1 was flashing on the screen. I had to unplug the unit to remove the error code. I put the unit into diagnostics mode and found stored error codes F9E1 for long drain, F0E3 for for overload, F1E2 for motor over voltage. I then went to manually activate the drain and lid lock. Neither energized. I also tried to run a diagnostics cycle, but it would never start. I then ohmd out the drain pump at the pump and found it within range. I then ohmd out the drain pump from the control and found it open. This indicates a bad harness. Ordering the harness and the office will need to reschedule for install. ; ordrng 1 W11568984 (Lower Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Justin
Job Details: 04/20/2022
"Arrived on site for a dishwasher making a loud noise after prior sump and motor install. I tested the unit and found a loud an abnormal rattle noise coming from the motor. I gained access to the motor and found cracks going along it on several sides. I found the unit otherwise running as designed. I went to replace the sump and motor, but found the one sent on hand damaged as well. I advised the customer on not using the unit until repaired. I called techline and spoke to Joel and received SR# 7733480317. I informed Joel on my findings, and he recommended ordering the part as a customer complaint. I am ordering another sump and motor to install. Office to reschedule. ; ordrng 1 W11416362 (Sump and Motor)"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB04
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a freezer not sealing properly and creating frost build up. Upon further inspection I found that the top and bottom left hand corners of the gasket were misshapen and creating gaps. I went to replace the gasket, but found the one on hand damaged. I was able to reshape the one already on the unit with my heat gun. I informed the customer on not opening the unit for a minimum of 4 hours in order to let the gasket solidify. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for no power, tested unit found unit receiving 120VAC in junction box, 120VAC at the control, control sending voltage to console but unresponsive
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a dryer popping the breaker. Upon arrival the customer stated that the breaker would pop as soon as the dryer was plugged in. I checked voltage at the wall and found it good. I then gained access to the terminal block and found the power cord installed incorrectly. I corrected this. I then tested the unit and found it working as designed. I informed the customer on my findings, and advised him on how easily units with heaters can pop a weak GFCI.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a dishwasher that was not dissolving soap nor rotating water. Upon arrival the customer stated it sounds like water is coming into the unit, but nothing else really happens. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F7E1 for no heat, and F2E1 for stuck button. I then ran a diagnostics cycle while monitoring amp draw and found the motor not running. I found the element drawing the proper amperage. This indicates only a faulty sump and motor. I installed the new sump and motor. I then tested the unit and ran a diagnostics cycle. The unit is now running as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a dryer making a loud noise. Upon arrival the customer stated it is intermittent, but when it starts it will squeak for a while. I tested the unit and let it run for a while. I was only able to replicate a very light squeal. I gained access to inside the unit and found abnormal wear on the belt. I tested the tub wheels and found the left side one when in a certain position on the shaft will make a very loud clanking/squeal noise. Due to this I installed the repair kit. I then tested the unit and no abnormal sounds were present. The unit is as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
David Z
Job Details: 04/20/2022
"Arrived on site to follow up on refrigerator not cooling. Replaced evaporator, compressor, dryer. Verified unit vacuumed down and held vacuum for 10 minutes. Charged to mfr specs. Tested and verified frost pattern present and unit cooling as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Temple, TX 76502
David Z
Job Details: 04/20/2022
Arrived on site to follow up on sealed system failure on refrigerator. Found system flat on arrival. Found corrosion on dryer joint and dryer itself. Replaced dryer and compressor and vacuumed unit. Found good vacuum and held for 15 minutes with no pressure drop. Charged to mfr specs. Tested unit and found pressures good. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/20/2022
"Arrived onsite for leaking from underneath. Upon arrival found entire bottom of unit was full of water. Attempted draining and drain pump energizes, but does not pump. Need to replace drain pump. Replaced drain pump and test unit. Unit now operates and drains as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/20/2022
Arrived on site to install previously diagnosed parts. The Mrs met me at the door. I was not allowed to enter home. Mrs said her husband just wanted us to leave the part with her at the door and he will install. Handed Mrs. the part. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Manor, TX 78653
Joe Z
Job Details: 04/20/2022
Arrived onsite for oven bake not heating. Upon arrival found bake Ignitor not energizing. Tested bake ignitor and it was OL. Need to order bake ignitor. Ordering regulator just in case and bringing back harness Just in case.Office to reschedule ; ordrng 1 W11208965 (Ignitor) and 1 W11466755 (Regulator)
We serviced a
WHIRLPOOL OVEN
Model KOST107ESS
Near Round Rock, TX 78681
Kimo
Job Details: 04/20/2022
Arrived onsite for oven not heating to the set temp. Upon arrival I performed a temp test and found that the unit was off by 30* I calibrated the unit and tested again and found unit heating closer to set temp. Job complete.
We serviced a
KENMORE REFRIGERATOR
Model 253.7034341D
Near Round Rock, TX 78681
Kimo
Job Details: 04/20/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found that the dc side of the inverter harness came separated I corrected this with my wiring kit and tested the unit and found that the compressor kicked on I then monitored the temps in the fr and found that they where falling. I advised customer that the fridge will take some time to get down to it proper temps. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78628
Kimo
Job Details: 04/20/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found no water coming out of dispenser. I tested it with a bypass and found no change. I replaced the filter head and found no change. I then installed a new valve and found no change. Upon further inspection I found that the water line to the dispenser was frozen I cleared it and tested unit and found unit operating as designed no leaks job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 04/20/2022
"Arrived onsite for range burners not staying on long enough. Upon inspection found customer is experiencing cool down period set by design for temperature limit safety. Unit is equipped with temperature regulated coils. Called tech line for documentation. UL 858 regulation. SR#7733482762. Unit is working as designed, no repair to make at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/20/2022
"Arrived on site for ice machine producing thin ice. Inspected unit and work area. Performed diagnostics mode and tested all components. Found low water pressure to reservoir. Ran fill cycle twice and was not enough water pumping over evaporator tray. Tested with water filter and without, found no difference in water pressure. Will need to replace inlet valve to correct. Removed failed inlet valve and installed new. Cleaned condenser. Performed diagnostics mode and tested water to reservoir with and without filter and found good water pressure and reservoir filling as designed. Ran unit in normal operation and monitored first drop of ice to heater, found unit working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/20/2022
Arrived on site to drop part off for customer (see SD-pic). Job completed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Bastrop, TX 78602
Matthew
Job Details: 04/20/2022
Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Customer must allow 24 hrs for temperature to stabilize. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Smithville, TX 78957
Matthew
Job Details: 04/20/2022
Arrived onsite for dryer not starting. Upon arrival inspected unit. Tested unit and found at terminal block unit was not receiving 240 volts ac. L1 and L2 are 120vac but L1to l2 voltage dropped to 0 vac. Customer will need an electrician to correct the issue. Job complete
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Smithville, TX 78957
Matthew
Job Details: 04/20/2022
"Arrived onsite to replace previously diagnosed parts. Replaced console, timer, screws and knob. Tested unit and unit is functioning properly. Job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Manor, TX 78653
Joe Z
Job Details: 04/20/2022
Arrived onsite to install previously diagnosed parts. Replaced drain pump and test unit by filling unit with water. Unit drained correctly with normal operating sound. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 04/20/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced fc evap fan motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model WTW4816FW2
Near Marble Falls, TX 78654
Cliff
Job Details: 04/20/2022
Arrived on site to diagnose a washer that is not cycling properly. Found agitator stripped and suspension worn out. Both parts will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10780045 (Suspension) and 1 WP3951744 (Agitator)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Meadowlakes, TX 78654
Cliff
Job Details: 04/20/2022
Arrived on site to diagnose a washer that gave an error code. Tested all parts and components and couldn't find any issues with unit. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 04/20/2022
Arrived on site to replace previously ordered parts for microwave. Replaced inverter and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID WINE COOLER
Model KUWL204ESB00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/20/2022
Arrived on site to inspect an ice machine that shut off. Homeowner reset breaker prior to service and wanted unit inspected. Fully inspected unit and found all is functioning properly at this time. No repairs needed to ice machine but breaker will need to be reset.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Kingsland, TX 78639
Cliff
Job Details: 04/20/2022
Arrived on site to diagnose a refrigerator that has odd odor. No failures or problems were present at time of service. Inspected unit and noted freezer very full and air channels blocked in rc. Advised customer on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kingsland, TX 78639
Cliff
Job Details: 04/20/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Leander, TX 78641
Kimo
Job Details: 04/20/2022
Arrived onsite for vent hood making noise when in use. Upon inspection I found that the fan blade was hanging down too low making contact with filter. I replaced the blade and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Kimo
Job Details: 04/20/2022
Arrived onsite for dishwasher not washing. Upon inspection I found Sump&motor not running in diagnostics mode and F4E3 code set. Well need to return with Sump&motor to complete call.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Leander, TX 78641
Kimo
Job Details: 04/20/2022
Arrived onsite for washer not agitating. Upon inspection I found that the gearcase was leaking. I replaced it and tested unit and found unit operating as designed no leaks. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Leander, TX 78641
Kimo
Job Details: 04/20/2022
Arrived onsite to install previously diagnosed pat.. upon arrival I installed new I-switch and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Hutto, TX 78634
Vincent
Job Details: 04/20/2022
"Arrived on site to inspect dishwasher not draining, insxpected unit and work area. When arrived unit was full with water, used my shop vac to drain the water. I then removed drain pump and found a soda can cap in pump causing it not to free spin. Installed pump back on and tested unit on a diagnostics cycle and is now operating as designed no water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Vincent
Job Details: 04/20/2022
"Arrived on site to inspect dishwasher, inspected unit and work area. Set unit in diagnostics and error codes where stored 4-3, 7-1. There was no was motor working, checked connections and found wash motor connection lose. Set unit back in diagnostics and ran a full cycle. Unit is now working as designed. No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Round Rock, TX 78664
Vincent
Job Details: 04/20/2022
"Arrive on site for refrigerator not dispensing water. Inspect unit and work area, found bad water valve and filter head. Replaced both parts and unit is now working as designed no water leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Hutto, TX 78634
Vincent
Job Details: 04/20/2022
"Arrived on site for RV washer not working, set unit in diagnostics and had no stored error codes, CX informed that there where codes before F24 F26 F10. Once in diagnostics unit would not proceed from C03. I then power don and cleared the pressure hose and replaced the pressure switch, I then tried to program new switch but would not let me do anything. Replaced water valve and checked drain pump to make sure nothing was clogged up, but unit will not stop going into flood mode. Called Techline spoke with Ed SR#7733479663 office to order parts and reschedule for service; ordrng 1 W11574590 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS0
Near Round Rock, TX 78664
Vincent
Job Details: 04/20/2022
"Arrived on site for dishwasher not working, inspected unit and work area. Set unit in diagnostics and had Stored error codes 7-1, 6-4. Proceeded to do set diagnostics cycle and had no wash motor response.Unit is now operating as designed no water leaks detected during service, job completed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bastrop, TX 78602
Matthew
Job Details: 04/20/2022
"Arrived onsite for refrigerator not cooling properly and PO on display. Upon arrival unit display was PO. Confirmed and moved to test. All thermistors test passed. Fan test failed. Freezer evaporator fan not energizing. Found ice block on evaporator cover. Ran forced defrost and heater did kick on. Customer seemed to be having multiple issues including current PO failure. Made recommendation for fan motor replacement and notified customer that due to multiple issues, that fix may not resolve all issues. Customer called whirlpool for for possible concession but was denied. Customer would like to move forward with initial repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Bastrop, TX 78602
Matthew
Job Details: 04/20/2022
"Arrived onsite to replace previously diagnosed parts . Replaced compressor, evaporator, dryer and valve. Pulled vacuum and held. Charged per spec and tested. Unit is cooling. Running psi at 0/130psi. Notified customer to allow minimum 24 hrs for temperature to stabilize and then monitor temperature maintenance. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Austin, TX 78704
Luis
Job Details: 04/20/2022
"Arrived on site for cooling complaint. Diagnosed a defective temperature thermostat,replaced defective thermostat"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Bastrop, TX 78602
Matthew
Job Details: 04/20/2022
Arrived onsite and found visibility failed dispenser. Replaced dispenser and tested. Unit is functioning properly. Job complete
We serviced a
UNKNOWN REFRIGERATOR
Model KBLO36FMX02
Near Austin, TX 78746
Luis
Job Details: 04/20/2022
"Arrived on site. Installed updated control kit and fan motor,powered unit on u it working as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS0
Near Austin, TX 78732
Luis
Job Details: 04/20/2022
"Arrived on site. Powered unit on,on led blinking diagnosed a defective bin thermistor,ran diagnostics all other test passed,replaced defective bin thermistor.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Luis
Job Details: 04/20/2022
"Arrived on site for no cool. Unit on,fans running compressor not powering on,diagnosed a defective inverter control. Installed a new inverter powered unit on compressor powered on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Meridian, TX 76665
Jonathan M
Job Details: 04/20/2022
Arrived on site for refrigerator thats not dispensing water. Inspected unit and work area. Confirmed the customers complaint and checked the filter. Found with a bypass cap that the unit still would not dispense water. Checked voltage at the door water valve and found proper voltage to do a water valve. Replaced the door water valve and tested the unit. The unit still did the same thing. I replace the filter head due to the filter had leaking water when nothing was attached. Tested the unit again and still had the same issue. Spoke to JC and was advised to check to see if the dispenser water line was frozen. I did find the dispenser line frozen and blew through the ice. Reattach the waterline and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Leander, TX 78641
David S
Job Details: 04/20/2022
Arrived on site for oven showing error code F3e0 oven temperature sensor error. I gained access to the oven temp sensor and the broiling element lead broke. I tested the oven temp sensor and found it testing good 1.09 kohms at 77 degrees and changing with heat. I am ordering the control and broiler element. Reschedule for Tuesday 4/26/22; ordrng 1 WPW10260252 (Broil sensor) and 1 W10839510 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST00
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2022
"Arrived on site to inspect refrigerator noises. Upon further inspection, I found the noise is the condenser fan motor making a loud humming noise as if its going bad. I removed and replaced the condenser fan kit and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cedar Park, TX 78613
David S
Job Details: 04/20/2022
"Arrived on site for fridge making a noise and the mullion falling off. I found the gasket torn. I activated all fans, dampener, and compressor. I found none of them making a noise outside the normal. I gained access to the compressor and tested it. I found .7 amp draw. I found operating pressures at 1 low and 145 high. The unit is working as designed. Office to reschedule for gaskets.; ordrng 2 W10830055 (Gasket)s"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS02
Near Cedar Park, TX 78613
David S
Job Details: 04/20/2022
"Arrived on site for fridge not producing ice. I inspected the unit and work area. I found e0 no errors in test 56, I put the unit into test 15 ice level sensor and found it show not full when the bin is half way. I tested the ice box fan on test 36 and found it working. I entered test 58 ice maker thermistor test and found it showing below harvest temperatures. I preformed ice maker harvest test 57 and found it working as design. I retested the ice maker thermistor and found it showing over ice harvest temp which is correct for just harvesting. I ran test 45 ice maker water fill test and it filled with water. I preformed a temperature test in the freezer and found it at 0 degrees. I preformed a temperature test in ice maker box and found it at 10 degrees. The ice box needs to be below 16 degrees to harvest. I called techline and spoke to Joel, sr#7733481808. I advised him of my findings and stated the unit is working as designed no repairs needed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Georgetown, TX 78628
Lou
Job Details: 04/20/2022
"Arrived on site to inspect refrigerator door handle loose. Upon further inspection, I found the right RC door handle loose at the bottom. I attempted to tighten the handle, but the bottom mounting screw was stripped. I removed and replaced the handle and checked the other two handles. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Jonestown, TX 78645
David S
Job Details: 04/20/2022
"Arrived on site for washer not spinning out. I inspected the unit and work area. I found the basket not spinning by hand. I put the unit into a drain and spin. I found the drain pump and motor working but the basket not spinning. I gained access to the gear case and found the coupler broken and the gear case seized.
We serviced a
MAYTAG DRYER
Model CET900GQ2
Near Blanco, TX 78606
Brandon
Job Details: 04/20/2022
"Arrived on site to inspect unit for not powering on, found installers left power cord partially inside unit and belt spinning cut power cord. I repaired power cord, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Blanco, TX 78606
Brandon
Job Details: 04/20/2022
Arrived on site to inspect unit for element not shutting off unless breaker was flipped. Found failed control board
We serviced a
LG WASHER
Model WM3500CW
Near Blanco, TX 78606
Brandon
Job Details: 04/20/2022
"Arrived on site to inspect unit for loud noise, found failed drain pump, ordering pump. ; ordrng 1 4681EA2001T (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lago Vista, TX 78645
David S
Job Details: 04/20/2022
"Arrived on site for fridge powering off. I spoke to the customer and found out the unit with power off the UI, pantry UI, lights, and wont cool, but the ice maker will continue to fill. I inspected the unit and work area. I put the unit into diagnostics and ran through all the component activations. I could not force a failure. The I waited and the unit failed during normal operation. Everything turned off and the three way valve kept moving. I power cycled the unit and found it back to normal. I reached out to service management. Job complete. Office to reschedule when we have eta on the part.; ordrng 1 W10843055 (Hv control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRU17B2JW18
Near McGregor, TX 76657
Jonathan M
Job Details: 04/20/2022
"Arrived on site for a refrigerator that wont turn on. Inspected unit and work area. Customer advised that everything went dead including lights and all fans. Since then, hes checked his breaker and could not get the unit to come back on. Confirmed customers complaint and check voltage at the wall. Found no voltage at the plug. Found that the plug was a GFCI plug and so I reset the plug. Plug the unit back in and the unit began to work and operate as designed. Advise the customer of the issue and call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LFA
Near McGregor, TX 76657
Jonathan M
Job Details: 04/20/2022
"Arrived on site for refrigerator thats not cooling. Inspected unit and work area. Customer advised the temperature is it OK temperatures right now but can fluctuate up to The 50s in the refrigerator section. Inspected unit and work area. Found massive evidence of a defrost issue in the freezer section. I did find the evaporator fan running. Removed the evaporator cover and found the heater check good. I tested the bimetal which was covered in ice and found it open. When removing the defrost bimetal, I found it had imploded from inside. Replaced the defrost bimetal and removed ice buildup. Reassembled the unit and found the unit cooling in operating as designed. Advise the customer to keep an eye on the unit over the next 2 to 3 weeks to ensure everything has been taken care of. Call complete."