"WTW4800XQ4 Arrived on site for a washer not draining and lid locking. On arrival verified issue ran diagnostic and found error codes F2E1 and F1E1 stuck button and failed control board. I replaced control board and calibrated tested ,product works as it's designed no water leaks visible from main water supply ."

"Arrived on site to test unit for noise. Upon arrival customer presented video of the issue, during agitation unit is making a rattling noise. Verified issue, sounds like a loose rotor. Inspected bottom end, found rotor retention bolt is tight but the slider has obvious wear marks. Replaced slider (W10734521), clutch (W10754448) and rotor (W11260238). Tested unit, noise has been eliminated and unit is now running as designed. Calibrated unit, no leaks detected, job complete."

"Arrived on site to test unit for humming noise. Upon arrival customer presented video of the issue, video showed unit was filling and agitating and customer stated the noise is loud. Listened to the video and heard no abnormal noises. Informed customer that is how the unit normally sounds. Ran multiple diagnostic cycles with all components properly engaging. No error codes stored. Informed customer the process of cycle progression and what noises to listen for that are normal and abnormal. At time of service unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to follow up on dryer repair. Upon further inpsection, I found the root cause of the noise to be the drum itself and not the seal. The channel on the drum that the rollers sot in, is worn and causing a lot of noise. I am ordering the drum assembly. Office to schedule return service. W10899578; ordrng 1 W10899578 (Drum)"

Arrived onsite for unit not powering on. Customer had proof of vent cleaning. Replaced console. Tested and unit is now functioning properly. Job complete

Arrived onsite for dishwasher leaving white staining on pans. The white staining is from the detergent not breaking down. I found no errors stored and unit is completing cycles as designed. I advised the customer to run the sink on hot water before starting the unit as the water temperature is what helps break down the detergent. Customer stated he hasn't tried this yet. I advised to run the sink and if it doesn't solve the issue I advised customer to bump up the water heater temperature. No issues with the unit at time of service. No leaks. Call complete. No parts installed.

"Arrived on site to diagnose washer that is grinding and tore up some clothes recently. Examined unit and tested. Could not duplicate any grinding or excessive noise, everything was working properly. I checked under the unit and found no evidence of splutch or gearcase failure. I did find the agitator base was warping, and was sitting 50% higher one on side, and had enough of a gap for stuff to get under it. Hammered off agitator and replaced. Tested and verified proper operation. Unit working as designed. Parts used - W11550891."

"Arrived on site to replace previously diagnosed console, controls and both blowers, replaced and tested, unit is now running as designed job complete installed W11598213, W11598119 X2, W11294388, W11294389"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier, and evaporator. While removing the drier and compressor, I found oil leaking from the Yoder loop (photo). I soldered an access valve to the condenser line and using my nitrogen, I cleared the oil from the unit. I removed the access valve and installed the drier, compressor and access valve. Then I removed and replaced the evaporator and vacuumed the system down to -30/0psi. Installed 47g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and tested my welds with liquid leak detector and found no leaks in the system andmit is beginning to cool. Unit is operating as designed and will need to cool for approximately 24 hours before placing items back inside. No one available to sign for receipt, job completed. W11578004, WPW10143759, W11506635, W11580057"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W10779716 bake element and W10911850 main harness. Tested unit and now unit is functioning as designed."

Arrived on site to test unit for LH deli drawer getting stuck. Found frosting up on RC evap and drain pan is bowed. Recommending RC evap harness and drain pan. Deli UI harness TBD by returning tech. Scheduled for 4/24. No parts replaced at this time. ; ordrng 1 W11087438 (RC evap harness)

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the FC door damaged in the lower left corner (photo). When I went to replace the door, I found the part sent with me today was the incorrect part. Notified the office and ordered the correct part. Office to schedule return service upon arrival of the door. Unit is cooling properly and no water leaks observed during service. No one available to sign for receipt. Vacant new build ; ordrng 1 W11436967 (SS FC door)"

"WED4950HW0 Arrived on site for a dryer not spinning. On arrival verified issue I replaced repair kit, motor had broke, and wheel tested product works as it's designed."

"Arrived on site for knobs not aligned to the bezel. Upon arrival, found entire manifold to be loose. Removed top cover and found no screws retained to the frame on the manifold. Proceeded to install screw and now manifold does not wobble (picture attached). Tested unit and now unit is functioning as designed. No parts needed. No one available to sign. Contractor had to leave."

Arrived on it inpsect dryer not heating or drying. Upon further inspection I ran a test and found the dryer is heatimgbut had poor airflow. I detached the ventand the dryer still had poor airflow. I gained access to the lint chute and found a large amount of lint blocking the airflow. I removed the obstruction and reassembled and tested the dryer. The dryer is now operating as designed. I instructed the customer to clean the lint trap after every use. No parts needed.

"Arrived on site to follow up on sealed system repair. Tapped system and found good pressure present, indicating no leaks. Rotor is locked and won't start. Evacuated system and replaced compressor and drier. Vacuumed down and verified good vacuum. Charged to spec. Tested and verified unit working as designed. Unit cooling immediately. Parts used - W11506635, WPW10143759, W11557425."

"Arrived on site for dryer not heating. Round control sending voltage to heater but heater is open, still within 1 year warranty. Removed front panel. Replaced heating element. Verified operation. Call complete."

Arrived onsite for previously diagnosed parts. I replaced the lower harness and installed a clip for the drain pump using the old harness. After testing the unit I found the belt to squeal and cam missing engagement from the belt. A new cam and belt will be needed to complete repair. Ordering W10721967 Cam and W11239857 Belt. Office to RS for 04-25-2025. No gearcase oil sighted. Installed W11643701 Harness lower.; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt drive)

Arrived on site for range not working. Oven does not power on and cooktop does not ignite. They can use a lightweight and get cooktop flames to work. Found no power coming in. Found breaker was off. Reset and tested. Confirmed proper voltage. Elements are not shorted to ground. Tested both ovens and reached 500f on both. Working as designed. No problems found. Call complete. No parts.

Arrived on site to inpsect microwave door handle that came off. Upon further inspection i found that the mountings in the door itself are broken so the handle came loose. The door would have to be replaced to fix the issue i am order the door W11205123. Office to follow up and scheduling return service. ; ordrng 1 W11205123 (Door assembly)

"Arrived on site to test unit for not draining tested unit multiple times and could not mimic the issue, unit is draining properly filled and drained unit like 5 times with no issues, unit is running as designed advised customer to monitor and if issues return then to call us back at this time job complete no parts installed"

"Arrived on site for range tripping breaker every time oven is used. Found correct voltage, good ground and nutral. Confirmed breaker trips during preheat. Verified if elements were shorted and they were not. They have been updated. Replaced bake and broil element. Retested. Bake 10 amps, broil 14 amps. Heated and did a bake off at 500f. Advised customer to continue bake off for 30 min. Call complete. W11182108"

"Arrived on site to test unit for latch issues, tested unit found latch is operating properly customer was concerned that it takes more pressure then usual to close door, explained to customer that it is normal and per designed, unit is running as designed job complete no parts installed"

"Arrived on site to inspect the refrigerator ice maker not producing fast enough. Upon further inspection, the customer advised that since the last repair on the ice maker, the unit has not produced as much ice fast enough as the previous ice maker. I advised the customer that the ice maker will produce a full bin in approximately 72 hours given the unit stays closed up and no doors are opened. I tested temps in the FC=9 degrees and in the ice box 11 degrees. I placed the unit in diagnostics and tested per the tech sheet. I found no error codes stored for the ice maker in test 56. I tested the fill tube voltage in test 58 and found no voltage. I tested the ice maker harvest in test 57 and it harvested properly and then tested the fill tube in test 45 and found the ice maker calling for too much water, but found the cubes that were dispensed were smaller than normal (photo). I tested the ice box fan and found it on, but it felt as if it was not blowing well. I found no ice build up in the unit. I found the ice box was not properly installed and pushed back to the back RC wall. Also found condensation built up on the ice box fascia when I first opened the left RC door. I found the the right RC door gasket badly torn. The customer advised that they found ice crystals developing under the ice bin and I found the ice door not sealing properly, allowing warm air up into the ice bin area. I tested the emitter/receiver boards in test 15 and found they are functioning properly. I advised the customer of all of my findings and am ordering the right RC door and gasket, ice box adapter (per service pointer W10842568), ice box fascia, separator, and CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of the door/gasket. RETURNING TECH TO REPLACE RIGHT DOOR, ICE BOX FASCIA, HEATER, ADAPTOR, ICE MAKER, SEPARATOR, HV CONTROL TO COMPLETE REPAIRS (LSO).; ordrng 1 W11572058 (Separator) and 1 W10815687 (Right RC door with gasket) and 1 W10864519 (Ice box adaptor) and 1 W11645701 (Ice box fascia) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to test unit for short cycling. Upon arrival customer stated when cycle is started, unit will stop spinning after a few minutes, then will flash F3E3 error code. Tested unit, found F3E3 inlet thermistor open/shorted and F3E5 moisture sensor open/shorted error codes stored. Gained access to internal components and replaced moisture sensor harness (WPW10298258), TCO (280148) and exhaust thermistor (WP8577274) as precautionary. Tested unit, unit no longer short cycles and all components are engaging properly. Unit is running as designed, job complete."

"Arrived on site to test unit for tripping breaker, tested unitbfound that unit is still tripping breaker during preheat, customer stated that they have not replaced breaker since last service, took picture of the breaker and called tech line to document per tech line the breaker needs to be replaced SR# 7741404780, if customer has any questions they can call customer service, job complete no parts installed"

"Arrived on site to test unit for not working properly, customer stated that when he presses the button lights just flash but the cycle does not start, tested unit found it working as designed and customer is only powering on the control but not starting the cycle, explained to customer, job complete no parts installed"

"Arrived on site to test unit for not cooling, tested unit found compressor ceased and pull 14amps and shutting off on thermal, replaced start device but compressor is still shutting off, will need to replace compressor to fix issues, ordering parts rescheduled for 4/29; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 1 WPW10608485 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access value)"

"Arrived on site to install missing ice dispenser guide. I installed the guide, and customer mentioned that the unit is not dispensing at random again. I tested the ice dispenser and found that the door opens and the control relay clicks, but auger is dead. I opened the door and held the light switch and got it to dispense with the door open. If it doesnt dispense moving the door (harness) allows it to work, indicating a broken wire in the door harness. Requesting autho for door since unit will work with harness flexing. Parts used on this visit - WPW10435760. ; ordrng 1 W11566705 (Freezer Door) and 1 W11595219 (Control), states that autho needed"

Arrived onsite to inspect burn in microwave upon further inspection pulled unit from wall disassembled unit verified no burn near or by the magnetron reassembled unit replaced covers W10915651 tested cup of coffee unit is working as designed called safety with findings Sr#7741380335

"Arrived on site for a washing machine that stopped him in cycle and would not let them start a new cycle. Inspected unit and work area. The customer advised that he was able to get the unit to drain. Finally, but that the unit stops mid cycle with water in it and would not unlock the lid. He advised that he was finally able to get the lid unlocked and the unit to drain, but they have not tried a cycle since. I checked underneath the unit and found that the drain pump cover had disconnected itself from the pump and caught the drain connector with it. I fixed the drain pump connector back onto the drain phone and ran the unit through diagnostics. The unit began to work and operate as designed. Call complete. No parts were installed."

Arrived on site to test unit for not washing. Found wash motor was seized. Replaced motor assembly(WPW10780877). Unit is now working as designed. No leaks detected. Job complete

"Arrived on site for an oven that has a damaged console. Inspected unit and work area. The customer advised that there's no damage.Done to the user interface, but that the user interfaced does not work properly. They advised that the bake button does not work, and that sometimes they are getting an error message pop up on the screen and will cancel out the cycle that they are running. I ran the unit through diagnostics and found an F2 E1 (UI stuck key) error code. I did confirm the customer's complaint and found the bake button was not working. I replaced the user interface assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11670513."

"Arrived on site to test unit for not cooling. Found compressor running on arrival but no frost pattern. Accessed sealed system and found no refrigerant. Resolved compressor(W10233960), drier(WPW10143759) and access valve(W11506635). When replacing dust found preschooler was excessively corroded. Replaced preschooler(W11678305) and vacuumed system down. Charged to specs with 5.5oz of r134a. Unit now working as designed. Advised customer to monitor. Job complete."

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that the unit is leaking water from the mullion in between the two RC doors. I found condensation built up on the mullion and both RC door gaskets (photo). I found the left RC door gasket was previously replaced. Looking at the right RC door gasket, I found the flaps at the top and bottom that are supposed to seal the mullion are not molded properly and are creating an air gap for the cold fresh foods air to escape. When closing the right door after the left door has been closed, the gap is minimal, but when closing the left door after the right door, the gap is larger. Using my heat gun, I heated the flaps and reshaped them so that they rest flat on the mullion to seal the gaps. I recommended that if the customer opens the left door, they need to open the right door then close the left door and close the right door after the left door has been closed to allow the right RC door gasket to seal off the mullion properly. Once I had the gasket reshaped, I placed my flashlight inside the unit and closed both doors and found no light coming through the gaskets. I recommended the customer leave the doors closed for a few hours to allow the gasket to fully mold to the mullion. Unit is operating as designed and no water leaks observed at the end of service, job completed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11643701.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the rotor and stator and manually tested the unit in diagnostics. Unit is operating as designed and no water leaks observed during service, job completed. 280146, WPW10419333"

Arrived onsite to inspect washer not draining clothes wet upon further inspection ran diagnostics no errors found test cycles & ran quick wash with a load unit is working as designed no leaks observed during service

Arrived onsite for unit shaking violently. Inspected and found top left shipping bolt not removed. Removed and tested. Unit is now functioning properly. Job complete . Advised office management on cond3ntion of dryer vent and small leak from supply line to address for tenants.

"Arrived on site for defective freezer door and handle. Removed defective parts,installed a new freezer door and handle checked door operation good,checked seal good. 13109217sq,w11459378"

Arrived onsite to inspect drying making noise upon further inspection disassembled unit & found blower freely spinning on motor shaft had to break blower off motor nut would not come off shaft replaced both motor W11549461 wheel Wp697772 reassembled unit tested cycles unit is working as designed

Arrived onsite for range tripping breaker still. Upon arrival I found out the original range was swapped out with a different model. I cannot follow procedure of the service pointer as the control is different. I will need to order the correct control in order to repair the unit. All has been documented with safety. Ordering W11707168 Control. Return set for 04-28-2025. Return with elements.SR 7741400693 spoke with Lisa Safety.; ordrng 1 W11707168 (Control)

Arrived onsite for prediagnosed parts upon arrival replaced display/sensor board W11752391 & control W11752393 tested ohms to humidity sensor 2.2 to 2.4 unit it still not working right on the sensor of food heating & not turning off when heated called techline sr#7740930196 techline stated the unit is working as designed

Arrived onsite for unit with no display. Unit will heat but display will not show. I found L1-L2 to have correct voltage and all voltage checked good besides the Black to neutral. I'm reading 0.4 which should be 120vac. I checked ground to neutral and found it reading 122v indicating there is a electrical issue between N-G. I showed the builder and he understands. Call complete. No parts installed. Filled out checklist and had customer sign voltage waiver for both calls.

Arrived onsite to inspect freezer freezing up & doors out of line upon further inspection found ice build up due to the doors leaking air into the unit leveled unit advised customer on shims need to be put at both wheels unit is working as designed no leaks observed during service

"Arrived onsite for unit not functioning. Ran diagnostics and found no error codes. Ran auto test and passed. Ran normal cycle and unit is functioning, took pic. Could not duplicate any issues. Reset unit and functioning properly. Job complete. New build vacant, No one onsite for signature."

Arrived onsite for frozen ice maker line. Potentially kinked supply line to unit causing disruption in flow. Adjusted unit and ran test. Unit flow to dispenser and ice maker are good. Unit is functioning as designed. Job complete

Arrived onsite for lights not functioning. Found freezer light switch cracked and not functioning. Replaced switch and tested. All lights are now functioning properly. Job complete

Arrived onsite for icemaker not working. I found the unit to fill however the tray won't move. I found the icemaker to have failed. I replaced the icemaker and the tray is now moving and operating as designed. No leaks present. Call complete. Installed W11700250 Ice Maker Assy.

Arrived onsite for unit leaking. I found the drip pan iced and ice forming on the bottom of the FC cabinet. I found the leak to be coming from the filltube going to the icemaker. I replaced the filltube accordingly so that no water seeps out. I thawed the drip pan so unit can drain any water. Unit now operates as designed. Call complete. No leaks present. Installed WPW10496649 FILL EXTENSION.

Arrived onsite to inspect oven no power upon further inspection found console flickering power replaced control panel W11600370 tested oven at 350 unit is working as designed

Arrived onsite to inspect fc no ice tested icemaker unit icemaker bad will not test upon further inspection icebin is broken ordering icebin Wpw10558423 ; ordrng 1 Wpw10558423 (Icebin)

Arrived on site for items freezing on top shelves . Ran diagnostics all checked normal. Switched defrost selection. Advised customer about having items blocking back wall air flowand not piling items around thermistor . . No water leaks detected at time of service. Job complete

"Arrived on site for loud noise. Power cycled multiple times noise finally was present diagnosed condenser fan blade rubbing on housing, adjust fan assembly and housing powered unit on noise no longer ppresent."

"Arrived on site for dead washer. Found control not powering up . Lifted lid and removed load of clothing . No voltage to control. No voltage to outlet . Found breaker tripped . Reset breaker . Atrer powering up . Ran diagnostics. Nomerror codes . Unit passed diagnostics. U it is making very loud noise when spinning and then stops and stars up whenever ramping up speed . Will need new gearcase ,cam and belt . Will need autho . Nomwater leaks detected at time of service. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11239857 (Clutch) and 1 Autho"

Customer has extended warranty. Explained they need to reach out and get service order dispatched directly from. Them .

"Arrived on site for noise complaint when fan powers on. Ran unit noise commin noise when fan powers on,replaced fan motor noise slightly lower let customer know normal operating sound from fan assembly. Wp2315549"

Arrived on site to replace elemnt . Found dishwasher is leaking from left top corner . Will need to order tub . Call to set return ; ordrng 1 W11120458 (Tub)

Arrived onsite for no motor function and found capacitor leaking. Repalced capacitor to repair. Unit is now operating as designed. Advised customer on rapair. All checks good. W11395618

"Arrived onsite and repaired unit by replacing interlocks due to bad door switch harness and installing new fuse. All checks good. Unit is now operating as designed. W11551761, W11551558, W11707984"

"Arrived on site ,replaced suspension rods W11396716. Power reset unit . Ran calibration and diagnostics . All checked. Normal. No water leaks detected at time of service. Job complete"

Arrived onsite for no ice production. I found the coil full of dust. I cleaned the coil and replaced the icemaker as it wasn't kicking out ice. The icemaker is filling but fails to kick the ice out. After replacing the icemaker unit is now operating as designed. Call complete. No leaks. Installed W10884390 ICEMAKER.

"Arrived onsite and repaired unit with failed motor pulley. Replaced motor and blower and belt. Unit is now operating as designed. 279827, 341241, WP694089 no signer available."

Arrived on site to install previously diagnosed and ordered part. I installed the evaporator fan assembly and reassembled the unit. The unit is now operating as designed. No water leaks observed during service. W11578030

Arrived on site to install previously diagnosed and ordered part. I installed the meat pan and reassembled the unit. The refrigerator is operating as designed. No water leaks observed during service. WP2223357

Arrived on-site to install ordered parts. I installed the valve(w11210463) and tested the unit. No more noises when filling.

Arrived on-site for washer shaking in spin cycle. Verified the issue checked springs and they needed replacing.no oil at gearcase. I installed suspension (w11396716) and ran unit in high spin. Unit is working as designed.

Arrived on-site for dryer with no power. Found the unit does have power and throwing no codes. Cycled the dryer and found it heating and spinning as it should. No parts used.

Arrived on-site for dishwasher not cycling. Verified the issue and ran in diagnostics cycle. Couldn't get the element to heat up. I tested the element and got OL. I installed the new element (w10518394) and tested the unit. Everything working as designed. No leaks detected.

"Arrived on site for no cool. Powered unit on pierced low side pressure in a vacuum, pressurized system sprayed solution on evaporator no signs of leak,sprayed pre cooler found bubbles forming. Replaced the compressor, pre cooler and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W11678305,w11506635,wpw10143759,w10233960"

Arrived on site to install previously diagnosed and ordered parts per previous technician. Upon arrival i found that the wrong part was in the box. Will need to return with correct part. Office to follow up for return service. No one on site to sign ; O-emld tckt

Arrived on-site for upper oven not heating. Found no error codes. Pulled out the unit. Tested the thermal fuse and got OL. Replaced thermal fuse(wp8304452) tested upper oven and everything is working as designed. This is in 1st year warranty.

Arrived on site to test unit for bottom of glass door separating. Adjusted clips and unit is now working as designed. Job complete.

Arrived on site to test unit for burning smell and popping sound. Found diode was burnt due to excessive grease build up. Replaced diode(W11256462). Unit is now working as designed. Job complete.

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the motor and wheel and reassembled the dryer. I tested the dryer and it is now operating as designed. 4392067 W11549461

Arrived on-site for microwave with no power. Verified the issue. Checked the fuse and it's was OL. I replaced the fuse(wpm0805101) and tested the unit. It's heating as it should.

"Arrived on site to test unit for not starting. Upon arrival customer stated the console would go dark and would not respond intermittently. Cycling power will typically help the unit power back up. Also unit makes noise during the wash process. Tested unit, found F6E3 ACU cannot hear UI error code stored. Started a diagnostic cycle, heard slight rattling noises from the agitator and rotor, no grinding noise. Inspected components, found slider is worn. Replaced slider (W10734521) from job (446111) and tested, noise slightly subsided but rotor and agitator will be needed to fix noise issue. Unit will also need the console replaced due to moisture causing corrosion on electronics. Ordering parts required, rescheduled for 04/25.; ordrng 1 W11550891 (Agitator) and 1 W10915701 (Rotor) and 1 W11393685 (Gearcase)"

"Arrived on site. Ran diagnostic weak to no water flow during fill,replaced water valve unit passed all other diagnostic test. W10897719"

"Arrived on site to diagnose dishwasher not cleaning dishes. Examined unit and confirmed no water pumping, wash motor groaning. Replaced sump and motor assembly and tested unit. Verified proper operation with no leaks present. Parts used - W11613479."

Arrived on site to replace defective cooktop. Found cooktop seal was incomplete on the front right corner. Replaced cooktop are verified proper fitment and seal. Unit working as designed. Parts used - W11719704.

Arrived on site to test unit for not turning on. Found motor was just humming. Verified voltage to unit is correct but when starting voltage from l1 to neutral would stop from 120vac to 14vac. Recommend motor replacement. Rescheduled for 04/24. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

Arrived on site to replace the control board as ordered by the previous technician. Replaced the board and tested the unit. Unit is operating properly no water is coming in from the valve when unit is not being used. Job complete.

"Arrived on site for customer complaint of noise issue when unit running. Found evaporator fan blade hitting the housing, I adjusted fan motor and blade, unit tested good. Builder not on site to sign."

"Arrived on site for customer complaint of noise issue. Found pulley shroud was bent upward hitting the splutch. I adjusted the pulley shroud, unit tested good."

Arrived onsite for unit door opening during use. Found catch failure. Replaced catch and tested. Unit is now functioning properly. Job complete

Arrived onsite for unit not cooling properly. Ran checks again and after power cycling was able to get compressor started. No signs of dye or leak. Low side at 0 psi when running and unit equalized in just a couple minutes. Spoke to owner over the phone about problematic issues and unit not being in warranty. Customer decided to move on with finding a replacement. Owner not home to sign. Job complete

Arrived onsite for unit not powering on. Inspected and found switch under sink was off. Switch was turned off due to close proximity to disposal switch. Notified customer. Tested and unit is now functioning properly. Job complete

Arrived onsite for unit not spinning clothes out completely. Tested and found all components functioning as designed. Found issue most likely from overuse of detergent and additives. Explained to customer cycle selections and amount of detergent use. U it is functioning properly. Job complete

"Arrived on site to inspect dishwasher noises. Upon further inspection, the customer advised the unit makes a grinding noise in the beginning of the cycle and they don't believe it's getting water. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed. I retested and at the beginning, the drain pump kicked on and the customer identified the noise. I advised that it's normal to hear the drain pump come on as it's a safety to get any water out of the tub before it begins to dispense water into the tub for the wash cycle. I advised the unit is operating as designed and recommended they perform a cleaning cycle on the unit. Unit is operating as designed and no water leaks observed during service, job completed."

Arrived onsite for unit door hard to close upon further inspection found the dryer door was hard to close tried some grease tested still hard to close parts used catch W11429587 strike W11429589 tested unit door unit is working as designed

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer stated that the unit has been working fine 46 months, but when she ran one load, the unit ran overnight and would not stop. She advised that she unplugged it and has not used it since. I ran the inner through diagnostics and did not find any stored error codes. I ran the unit through an auto test and the unit ran as designed. I rarely unit through a quick wash cycle and found the unit work and operate as designed through the complete cycle. I did advise the customer that it appeared that the issue may have been with her load. The customer advised that she did not understand how to cancel the cycle in order to start a new one. I showed the customer how to do that.They found the unit working and operating as designed. Call complete. No parts were installed."

"Arrived on site for not powering on. Upon arrival, found power supply has a burnt outlet in circuit. Plugged unit at a different circuit and is operating correctly. No leaks present. Job complete"

Arrived on site to install new tub ring to resolve leaking. Replaced tub ring and verified unit working as designed. Leak is no longer present. Parts used - W11590590.

Arrived on site for refrigerator not cooling. On arrival found unit off and at room temp. Upon further inspection I found uv dye coming from factory Lokring on condenser coil. Removed Lokring and reconnected coil and added Wpw10143759 uv drier then pulled vac and recharged system with 68g of r600. Found unit spurting as designed. Informed office at complex top allow 24hrs for unit to stablize temps. Call complete

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised the ice maker in the fresh foods section was not working. I placed the unit in diagnostics and checked for error codes to the ice maker in test 56 and found E2-ice maker lost position. I tested the ice maker in test 57 and found the motor would not rotate and the thermistor is bad. I tested the ice maker motor in test and again the motor failed. I tested the ice box fan and it was operating as designed. I tested the fill tube heater and found no voltage to the heater. I found the ice maker in the FC section with the on/off arm in the off position. Placed the arm in the on position and the ice maker began to harvest and then filled. I am ordering the hv control, UI, fill tube heater, and will return with all prescreened parts. Scheduled return service for 04/28/25. No water leaks observed during service. RETURNING TECH TO REPLACE THE HV CONTROL, FRESH FOODS ICE MAKER, FILL TUBE HEATER and possibly the UI.; ordrng 1 W11224256 (HV control) and 1 W11387387 (UI) and 1 W11087201 (Fill tube heater)"

"Arrived on-site for range with no power. Found thr breaker was tripped and the power at the tblock is good. I installed control (w11707155), bake element (w11182108) and broil element (w10856603) disconnected the ground ad heated to 500. Reconnected the ground and tested unit. Everything is working as designed. No one available for signing."

"Arrived onsite for unit not cooling properly. On arrival found unit cooling bit not cold/freezing. Inspected and found unit pressurized but not equilizing. Compressor was running hot. Tapped system and found oil in lines. Used nitrogen to flush lines. Proceeded to replace compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Compressor is running and frost is developing. Customer will monitor for 48hrs. Job complete"

Arrived on-site for a damaged cooktop. Verified the damage. Installed new cooktop(w11223314) and foam tape(wp8286642) house is under construction. She's getting more foam tape before they install the cooktop.

Arrived onsite for unit low ice & no ice upon further inspection ran diagnostics found no errors ran several other tests through diagnostics found no errors removed bottom cover found alot of dog hair build up cleaned dog from unit coils unit is working as designed no leaks observed during service

Arrived on site to diagnose dryer not starting / turning. Tested unit and found a clicking and no engagement. Removed top and found no belt. Removed front panel and found failed broken belt. Replaced belt and tested. Verified unit working as designed. Repair completed. Paets used - 661570V.