Service History 185

We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Wimberley, TX 78676
Richard
Job Details: 04/19/2021
Arrived onsite for the washer not filling with water. Ran diagnostics and found no error codes. All functions tested good. Ran a wash cycle and washer tested properly. No issues found at this time complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Killeen, TX 76542
Al
Job Details: 04/19/2021
"Arrived on site and inspected bottom ice maker clumping issues.Confirmed the complaint and found the ice maker was filling as designed, but due to a massive ice blockage at the fill tube the water was simply spraying all over the ice bucket.I used a dryer to melt the blockage and the unit filled and was harvesting when I left the residence.Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HB4
Near Austin, TX 78739
Leonardo
Job Details: 04/19/2021
Arrived on site to test unit for door broken. Found door key broken not making contact with switch holder. Replaced door test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/19/2021
"Arrived on site to replace auger, housings, and impeller for auger motor, after replacing parts unit tested good."
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
"Arrived onsite for washer not operating as des. Upon arrival found unit latch was visually damaged by customer, put unit into diagnostics, unit valves operating and drain however latch isnt reading. Unit will require new latch.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78749
Robert
Job Details: 04/19/2021
Arrived on job for complaints of noise. Found belt stretched. Replaced belt and test.
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JS0
Near Austin, TX 78754
Matthew
Job Details: 04/19/2021
Arrived onsite to replace previously diagnosed parts. Replaced main harness and power cord. Tested all top burners and bake function at 350 degrees. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Georgetown, TX 78633
Lou
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the RC evap fan failure, I removed and replaced the RC evap cover assembly and tested. Unit is operating as designed. Also sealed the gal in the drain tube at the back of the unit with silicone. No water leaks observed during service, job completed."
We serviced a
KITCHENAID OVEN
Model KSGG700ESS1
Near Austin, TX 78702
Jacob
Job Details: 04/19/2021
Arrived onsite to replace panel control for damage from the present replacement. Replaced panel. No issues at this time. Job complete
We serviced a
KITCHENAID RANGE
Model KDRP487MSS03
Near Lakeway, TX 78738
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of cooktop not lighting, found front left orifice clogged, and all 16 screws were missing that held burner heads in place on orifice holders. Customer had removed them for cleaning but didnt put the, back so the ignitors were not in the correct position to light properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near San Marcos, TX 78666
Richard
Job Details: 04/19/2021
Arrived onsite for the refrigerator ice maker not working. Called tech line and we went through the diagnostics process. Ice maker cycled but did not fill. Jump L and V water valve is working and getting proper voltage. Water pressure is good. Found that the ice maker fill tube was frozen up. Thawed out fill tube and tested ice maker. It cycled and filled with water and no leaks . Advised customer to give the ice maker 24 hours to make a full bin of ice. Complete Sr# 7730551027
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near San Marcos, TX 78666
Richard
Job Details: 04/19/2021
Arrived onsite for the refrigerator compressor making a noise. During testing found that no issues with the compressor. It is working as designed. Freezer is cooling good and refrigerator is cooling good. Could not duplicate the issue. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78724
Jacob
Job Details: 04/19/2021
Arrived onsite to replace parts. Replaced parts. Put unit in diagnostics test. Unit passed with no error codes. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
"Arrived on site for washer making a noise during drain and spin. We gained access to the drain pump and found no debris in the filter and found the impellers in good condition. We manually spun the basket and found the noise happening in between the tub and basket. I spoke to the customer about the unit and advised its possible something is stuck in soap scum in between the tub and basket. I advised to run the unit through a couple of clean cycles, either using affresh or distilled vinegar to clean the scum away. I also advised that whatever debris it is may not come up lodge and remain there. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/19/2021
Arrived on site to test unit for f1e0. Found error code to be interior board problem. Replaced control board test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Austin, TX 78717
David S
Job Details: 04/19/2021
"Arrived on site for fridge having condensation along the door gaskets, and the left door not closing. We spoke to the customer about the unit and they stated the dispenser sump constantly falls off. We inspected the unit and work area. We found the doors completely off level, and the dispenser sump retaining clips were miss molded. We tried to level the fridge and found the floor is to uneven to level it without shims. We found the customer was using bins inside the fridge keeps the left door from closing all the way. We rearranged the door shelfs so it will close properly. We spoke to the customer about the the contents of the fridge keeping the door open and how we rearranged it to make it work for them. I am ordering leveling shims and the dispenser sump to complete the repair; ordrng 1 W10185236 (Sump dispenser) and 4 4387828A (Shims)s"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Austin, TX 78733
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected dishwasher and found saved error code F7E1 again, showed Customer on techsheet how this error code will turn off power to heating element from control board due to incoming water temperature being cold. showed customer how to reset control board using diagnostic cycle.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
Arrived on site for freezer lights not working. I inspected the unit and work area. I found the freezer lights not working but the ice bin light comes on when the door switch is activated. I tested voltage to the top led module I found good voltage to the module. I spoke to the customer about needing the led module to complete the repair.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Austin, TX 78731
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected dishwasher and found saved error codes 4/3, 6/2, 6/6, 10/1. Ran diagnostic cycle and found wash motor isnt running. Also found water tube lower flap gasket is good but upper one is worn. Dishwasher can only be used with rack in upper setting. after replacement ran a diagnostic cycle and confirmed it is washing properly again, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Andice, TX 78628
Tommy
Job Details: 04/19/2021
Arrived onsite for unit having F8E0 error code. Upon arrival found unit blower receiving voltage but unit motor not turning blower. Replaced blower and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78747
Jacob
Job Details: 04/19/2021
Arrived onsite to replace part. Replaced cavity thermostat. Tested unit. Unit turned on. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAC
Near Austin, TX 78735
Robert
Job Details: 04/19/2021
Arrived on job for complaints of error code f6e1. Ran diagnostics and confirmed code. MCU not working.After replacement test operation. No leaks detected at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Austin, TX 78738
Luis
Job Details: 04/19/2021
"Arrived on site for a defective ice box fan. Ran diagnostics ice box fan not running,removed cover replaced defective ice box fan fan powered on.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507EWH09
Near Wimberley, TX 78676
Richard
Job Details: 04/19/2021
Arrived onsite for microwave turntable making a noise. Ran diagnostics and found no issues with the turn table. All functions tested good and the microwave is heating good. Found no issues at this time. Complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78748
Kevin
Job Details: 04/19/2021
"Arrived on site and set washer into a manual cycle and turned on hot water and cold water valves and could not find any leaking on washer. Filled washer with approximately 6 inches of water and there is still no leaking. Turned on drain pump and found standpipe is is overflowing after a few seconds. Recommended to homeowner that a plumber be contacted to correct the issue, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78702
Leonardo
Job Details: 04/19/2021
Arrived on site to replace cooktop and console. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
Arrived on site for a washing machine making a static noise when turning on. Upon further inspection I found the speaker going out and barely working. I replaced the UI with the speaker and then tested the unit. I ran a diagnostics cycle and it ran through as designed. I had the customer listen to the correct sound and she confirmed it now sounds as it did before. Unit is working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, TX 78749
Luis
Job Details: 04/19/2021
"Arrived on site for loud noise and no ice. Ran diagnostics ice box fan not running,ran freezer fan,fan running with loud noise. Removed cover found evaporator incased in ice,ran diagnostics heater not powering on diagnosed failed fuses in harness,defrosted evaporator and removed ice from fans,replaced harness ran diagnostics all test passed.; used 1 W10858452 ( Harness) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Niederwald, TX 78640
Robert
Job Details: 04/19/2021
Arrived on job to replace door. After replacement test operation.
We serviced a
MAYTAG DRYER
Model MEDC400BW0
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of error code and not working. Ran diagnostics and found code f6ew and F6E3 both for communication error. Replaced both console and control. After replacement test operation and run diagnostics. No leaks detected at time of service. Washer felt washer in same position it was in when I arrived. Took pictures
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Georgetown, TX 78633
Jonathan
Job Details: 04/19/2021
"Arrived n site for refrigerator ice maker leaking water. Inspected unit and work area. Performed diagnostics mode and checked ice maker error codes, found E2 lost home position. Found unit currently producing ice. Ran fill cycle and measured water to ice maker and found under 2 ounce of water. Fill ice maker with 2 ounces of water and found leaking at bottom at the screw closes to motor. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Ran fill cycle and checked for water leaking. All tested good, no water leaks detected.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78703
Jacob
Job Details: 04/19/2021
Arrived onsite to replace parts ordered. Control and water valve. Replaced both parts. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Georgetown, TX 78628
Lou
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the right front element failure, I removed and replaced the element and tested. Unit is operating as designed. Unit left pulled out from wall to allow customer to clean behind unit and they will push back in when finished. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Lou
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. While testing, the ice maker failed. I advised the customer of my findings. I am ordering the ice maker and UI and office to schedule return service. No water leaks observed during service.; ordrng 1 W11099702 (UI) and 2 W10898228 (Ice maker)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
Arrived on site for a dishwasher getting no water into the unit. I put the unit into diagnostics mode and found stored error codes F6E4 for inlet water-float switch open. Upon further inspection I found the float switch had popped out of place. I re inserted the float switch. I then ran a diagnostics cycle and the unit worked as designed. No leaks observed at the time of service.
We serviced a
JENN-AIR RANGE
Model JDS8850BDS
Near Austin, TX 78747
Leonardo
Job Details: 04/19/2021
Arrived on site to test unit for oven not working. Test unit and did a hard reset. Test unit after reset and oven working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS1
Near Austin, TX 78717
David S
Job Details: 04/19/2021
Arrived on site for microwave door not closing. We inspected the unit and work area. We found the interlocks in the back position. We gained access to the interlocks and tested the switchs. We found the switchs in good working condition. We tested the microwave after pulling the interlocks forward. The unit I working as designed.
We serviced a
GE DISHWASHER
Model GSD4000N20BB
Near Jarrell, TX 76537
Wesley
Job Details: 04/19/2021
"Arrived onsite and found unit had power supply issue, corrected power supply issue. Unit is now operating as designed. Advised customer on repair."
We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Austin, TX 78726
David
Job Details: 04/19/2021
"Arrived on site to follow up on refrigerator not dispensing water sometimes, and UI not fitting properly. Found the UI was protruding a small bit in the top left corner. Replaced with new Ui. Found a slightly better figment, but still a little protrusion, which can not be improved any further. Found that the FC on the unit was sitting at -4 to -5 degrees, which was under what it was set to (0). Advised customer that if airflow can not circulate in these Ge units, it will freeze water lines going to the dispenser. Bumped temp 2 degrees warmer, and advised to clear up space in the FC due to it being completely full and barely moving air. This should resolve the dispensing issue. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/19/2021
Arrived on site to replace harness and control board. Replaced both parts test unit and unit test good job complete.
We serviced a
GE OVEN
Model JGBS10DEK1BB
Near Del Valle, TX 78617
Jacob
Job Details: 04/19/2021
Arrived onsite to replace valve inside the oven. Replaced valve. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 04/19/2021
Arrived onsite to replace broken pieces. Replaced pieces. Tested door. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/19/2021
Arrived on site to install previously diagnosed part. Removed freezer door and installed new freezer door. Tested dispenser for any leaks at bottom left section where lines connect. No leaks detected. Explained to customer that the new door gasket will take time to seat properly and over time it will close with more ease. Job completed
We serviced a
KITCHENAID OVEN
Model KEBS278DSS8
Near Leander, TX 78641
Jonathan
Job Details: 04/19/2021
"Arrived on site for oven coming n by itself. Inspected unit and work area. Customer stated the screen would go to bake menu on it own, would not start heating. Found control or membrane are not available. Found control available for rebuild. Attempted to repeat failure. Possible failed relay on main control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Lakeway, TX 78734
Luis
Job Details: 04/19/2021
"Arrived on site for dispenser issues. While depressing ice pad water dispenses,ran diagnostics for pad failed,diagnosed defective ice pad,replaced ice pad tested ice and water dispenser unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
"Arrived on site for a dishwasher not draining and leaving dishes soapy at the end of the cycle. The customer stated the unit will drain fine on its own if you hit the cancel button and manually drain. Although, at the end of a cycle it will skip the drain completely and over time slowly drain out. I put the unit into diagnostics mode and found stored error code F5E2 for door stuck closed error code. I found the door switch operating as designed. I then ran a diagnostics cycle and the cycle ran through as designed. There were no error codes thrown at the end of the test cycle. I found correct voltage to the unit and the pump. I called techline and spoke to Andy and received SR# 7730551329. Andy and I found the customer was on a water softer. We found the customer pre washing dishes and using pods with rinse aid and then using extra strength rinse aid. We also found the rinse aid output on max. He also advised it could be the OWI sensor in the unit not reading the proper water levels. I advised the customer on soap levels with a water softener and how it can suds up. Due to this being a recent issue however and the customer stating the have been doing the same thing since they owned the unit, I am ordering the OWI sensor as advised by techline to come back and install. I am also ordering a control to install just in case. No leaks observed at time of service. Office to reschedule. ; ordrng 1 W11084121 (OWI) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Austin, TX 78721
Jacob
Job Details: 04/19/2021
Arrived onsite to replace right door hinge. Replaced door hinge. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
David
Job Details: 04/19/2021
"Arrived on site for dishwasher not cleaning dishes. Ran diagnostic and found F4E3 error for wash motor not running. Checked control and found wiring good, but pump not running. Replaced sump and motor assembly and retested. Unit began washing properly. No water leaks found. Call complete."
We serviced a
KITCHENAID OVEN
Model KEBS107DBL7
Near Austin, TX 78726
David
Job Details: 04/19/2021
"Arrived on site to diagnose oven with dead displays. Customer says unit will cook and beeps, it just has no display showing. Removed control panel and looked at board and found several burnt resistors on the board.
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for loud noise while operating. Found gearcase was leaking. Also found drive belt was ripping apart. Did not want to attempt to remove belt and leave customer without a functional unit while waiting for belt. . Need approval for gearcase, splutch assembly, belt and control. Office to reschedule.; ordrng 1 W10367783 (cntrl-elec) and 1 WPW10006384 (drive belt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2345LF5
Near The Hills, TX 78738
Luis
Job Details: 04/19/2021
"Arrived on site for not dispensing water. Tested dispenser at time working,water from dispenser extremely cold,possibly water line freezing in door,instructed customer on how to tell if water is freezing in door and to call back"
We serviced a
WHIRLPOOL OVEN
Model GBS307PDS3
Near Austin, TX 78733
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected oven and found both hinges have failed. Door now has a lot of tension"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIO338HSS00
Near Austin, TX 78703
Luis
Job Details: 04/19/2021
"Arrived on site for no ice. Diagnosed a defective external drain pump,parts diagram shows part is an accessory called partner team per rep. part is covered under manufacture one year warranty ordering external drain pump; ordrng 1 W10825875 (Drain pump external)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Austin, TX 78702
Luis
Job Details: 04/19/2021
"Arrived on site for no,cool in fresh food. Found evaporator incased in ice,removed cover,found neutral wire pin incorrect in harness,pin is not making contact with heater harness uploaded picture. Will need a new harness,found gap between freezer gasket to cabinet repaired gap. Ordering a new harness. ; ordrng 1 W11200746 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I cycled the units power at the breaker. I then installed the new vent motor and then put the unit into diagnostics mode mode. I ran a test cycle and it ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
IKEA VENTHOOD
Model IHW8305VS0
Near Austin, TX 78759
David
Job Details: 04/19/2021
"Arrived on site to diagnose vent hood with no working fan or lights. Performed diagnostic and voltage tests. Found power good at control and fuse good. Customer said he had been having issues with the control panel for some time, having to press the fan control several times to get it to work.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Leonardo
Job Details: 04/19/2021
Arrived on site to replace tub. Replaced tub test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78703
Matthew
Job Details: 04/19/2021
"Arrived onsite to install gas fitting. Installed fitting, tested for leaks with liquid leak detector. No leaks present at this time. Tested all top burners, bake and broil functions. All are functioning properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
"Arrived on site for range with multiple damaged parts, inspected unit and found damaged. Removed failed parts and replaced with new that was on hand. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 4 WP59002061 (Screw)s and 4 W10856125 (Screw)s and 4 WP3400832 (Screw)s and 1 W10495568 (Handle) and 1 W10216478 (Insulation) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced valve and tube and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78752
Matthew
Job Details: 04/19/2021
"Arrived onsite for washer not spinning clothes out. Tested unit and found error code for off balance load. Tested auto cycle and found unit making noise at spin cycle. Removed agitator and wash plate but still making noise. Checked cam and looked ok but replaced to narrow source. Did not correct issue. Removed inner tub and listened to gearcase, noise was coming from gearcase. Also isolated motor and motor seemed fine. Unit will need gearcase replacement. Bringing back prescreened parts, ordering gearcase, belt and motor as well. Office to reschedule.; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt) and 1 W11454372 (GEARCASE )"
We serviced a
KENMORE WASHER
Model 110.2070299
Near Marble Falls, TX 78654
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a washer that will not spin. Found failed drive coupling and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW
Near Austin, TX 78731
Kevin
Job Details: 04/19/2021
"Arrived on site and set washer into a diagnostic cycle and ran test 4 valve turns on the water is spraying from the front left into the bleach cup not the front right into the softener cup. Spoke with SW, replaced water valve assembly and during test 4 water will now Fill the softener cup.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78705
Matthew
Job Details: 04/19/2021
Arrived onsite for dishwasher not heating. Upon inspection found loose connector from heater. Secured connector and tested. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Manor, TX 78653
Matthew
Job Details: 04/19/2021
Arrived onsite to replace previously diagnosed parts. Replaced inlet kit and bellow. Tested unit and unit is functioning properly. No leaks present at this time. Whirlpool sent customer affresh and customer will use as directed going forward. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78738
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
"Arrived onsite for unit not filling with water. Upon arrival found unit receiving water, it diverter getting stuck and wash motor not activating, quoted customer 463.45 for unit sump and motor, upon replacing found technicians sump was defective, ordering new sump office to reschedule upon receiving.; ordrng 1 WPW10605057 (Sump)"
We serviced a
JENN-AIR ICE MACHINE
Model JIM159XYRS0
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
"Arrived on site to install previous diagnose parts. We gained access to ice maker recirculating pump, and replaced it with new. We reassembled the unit and tested it. The reservoir is now filling completely like designed. Job complete. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/19/2021
"Arrived on site for refrig dripping, creating condensation. Found frost built up in freezer section on top food shelf rails. Frost was not bad but present. Customer also demonstrated how the water dispenser continues to pour water out after you release the dispenser pad. Customer showed me areas underneath the fridge doors where the expanding foam was protruding from the door. Called WP tech line and went over all complaints. Tech line advised the freezer door needed to be adjusted up on the mounts. Ordering a new Ice Door Separator to return and complete the repair and to further prevent air from coming in and creating frost and also allowing water to drip through the dispenser onto the small shelf. SR7730550900; ordrng 1 WPW10577864 (Separator Door Ice)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/19/2021
Arrived on site for Range warming drawer not level. Removed warming drawer and found one of the glides missing and the other side chewed up and damaged. Removed damaged glide and located other missing glide in back portion of over near igniter. Installed two new glides and had customer confirm the warming drawer was sliding in and out as preferred. Customer confirmed drawer was working. Drawer opening and closing as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Andy
Job Details: 04/19/2021
Arrived on site for refrigerator FC light not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for refrigerator door damaged. Inspected unit and found FC door damaged. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11104489 (FC door) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78750
David
Job Details: 04/19/2021
"Arrived on site to diagnose dishwasher not cleaning well on upper rack. Ran diagnostic and found no error codes present. Ran unit through fill diagnostic cycle and found water is not being diverted to the top rack, and wash motor sounds slightly weak. Ordering new sump and control to resolve pumping and diverting issue. ordrng 1 W11025157 (Sump and Motor) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed parts. I installed new parts and then tested the unit. The unit was now igniting as designed and seems the regulator fixed that issue. Although the front left burner would still click after flame was lit. I am ordering another ignitor, spark module, orifice holder, and screws. Office to reschedule. ; ordrng 1 W11337062 (Front Left Orifice Holder) and 1 Sparkmodulescrew (Research) and 1 W11319687 (Spark Module) and 1 W11238758 (Ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I unplugged the unit and I then installed the new sump and motor. I put the unit into diagnostics mode and ran a test cycle. It ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for oven light issues. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB02
Near Austin, TX 78746
Luis
Job Details: 04/19/2021
"Arrived on site for filter cover issues. Diagnosed a defective filter cover,replaced filter cover tested cover operation good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Austin, TX 78749
Luis
Job Details: 04/19/2021
Arrived on site for bod odor and taste of ice. Tasted ice,bad odor and taste,removed water line source,ran water to cup no odd smell or taste from water source. Replaced water valve and fill tube,emptied ice bin i formed customer to discard 3 batches of ice. Sr#7730547040"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Leander, TX 78641
David S
Job Details: 04/19/2021
Arrived on site to install previous diagnose parts. We gained access to the gearcase and replaced the gear case and slider with new. We reassembled the unit. We calibrated the control and put the unit through a diagnostics cycle and found the unit working as designed. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Harker Heights, TX 76548
Wesley
Job Details: 04/19/2021
Arrived on site and found oil leak and gearcase noise during spin. Replaced gearcase. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Killeen, TX 76549
Al
Job Details: 04/19/2021
Arrived on site and inspected tub ring issues.Ran diagnostics and found unit working properly.Removed and replaced the defective tub ring.Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, TX 76502
Tyler
Job Details: 04/19/2021
Arrived on site for a lid cracked on the left side hinge. Upon arrival I called whirlpool techline to get issue documented at this time whirlpool stating that there is no recall on the parts and no signs of defective history that they are aware of at this point they recommend replacing the hinges on both left and right side as well as the lid office will need to reschedule once availability of parts is knownSr# 7730550853 Bruce; ordrng 1 W11117421 (Lid)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PLXS2
Near Austin, TX 78734
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not producing ice, found broken grid cutter and condenser needed cleaning. I replaced grid cutter and cleaned condenser, unit tested good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Granite Shoals, TX 78654
Cliff
Job Details: 04/19/2021
Arrived on site to replace previously ordered parts for washer.Office to set return appointment. ; ordrng 1 W11170317 (Control)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of error code f3e3. Confirmed code and removed front to gain access to inlet thermistor. Thermistor open will need replacement thermistor to complete repairs. ; ordrng 1 WP8577274 (thermistor)
We serviced a
WHIRLPOOL WINE COOLER
Model KUWS24RSBS01
Near Austin, TX 78737
Luis
Job Details: 04/17/2021
"Arrived on site for no cool. Powered unit on removed evaporator cover found traces of oil on evaporator,diagnosed a refrigerant leak at evaporator.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Austin, TX 78717
Jonathan
Job Details: 04/17/2021
Arrived on site for oven combo both door scratched after last repair. Will need to replace outer microwave and oven door (black stainless).Office to schedule appointment when ETA is available. ; ordrng 1 W10775494 (MICROWAVE DOOR) and 1 W11354880/BLACKSTAINLESS (OUTER DOOR)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Niederwald, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job to replace previously diagnosed module. After replacement test operation. No leaks detected at time of service
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of cooktop no looking right. Found adhesive on glass. Informed customer that with cooktop cleaning product that will come off.
We serviced a
GE OVEN
Model ZET1PH1SS
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2021
"Arrived on site to inspect wall oven error code. Upon further inspection, I tested the unit on Bake at 225 degrees and once the cooling fan came on the error code F96 appeared. I pulled the unit form the wall and removed the top panel to expose the fan. Tested again and found the fan not turning on. I assisted the fan and it began to spin, but at a slow RPM. I removed and replaced the blower assembly and fan sensor and retested. Unit is operating as designed. Job completed."
We serviced a
LG WASHER
Model WT5070CW
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
Arrived on site for washer having LE error code. Inspected unit and work area. Performed diagnostics mode and found spin or agitation cycle not working. Gained access to stator and clutch. Found failed clutch. Removed failed clutch and found stator motor windings open and actuator arm broken.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS1
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site for microwave light intermittently working and door error. Inspected unit and work area. Found when door is opened light did not come on. Tested microwave operation and found door error did not occur durning service. Gained access to door switches and interlock. Found water and tear from inter lock and secondary switch not making proper contact. Recommend to replace all switches and lower and upper interlock. Removed failed switches and interlocks and installed new. Powered unit and found door light coming on when opening the door Tested microwave operation, all tested good
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for no water dispensing. Diagnosed frozen water tank flushed out tank tested water dispenser working,increased temperature in fresh food to prevent water tank from freezing"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of burner not working. Found the burner open.replaced burner and test.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer not agitating/spinning. Upon further inspection, I removed the front panel and tested the unit in drain/spin mode and found the motor does not come on. Drain pump is operating good. Checked the diagnostics LED on the motor control and found it not on. Also found the belt is shredding due to age. Found a large amount of rust on the bottom panel as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site to install previous diagnosed part. Verified failure and measured resistance on fill tube heater. Removed failed ice maker and installed new. Performed diagnostics mode and cycled water dispenser and ice maker fill cycle. Cycled harvest cycle. Found all tested good, no water leaks detected."
We serviced a
KENMORE WASHER
Model 110.475326
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, customer advised that they can was a small load of sheets and the unit will spin. I placed the unit in diagnostics showing error code F20. Continued with testing and when the unit got to spin mode, the unit sounded like a freight train and I could hear something banging. I stopped testing and wiggled the basket and found the bearing has gone bad. Also during testing, when the drain pump came on, it was very loud as well.. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
Arrived on site for microwave not heating after running for more than 2 minutes. Inspected unit and work area. Found upper cabinet bottom sagging due to the weight of unit (see SD-QUICKPIC). Tested microwave operation and found cooling fan not running when heating. Tested with fan on at low speed and unit would continue to cook. Will need to replace control to correct. Informed customer due to mounting that we could not be responsible for any damages that could occur durning or after repair. Office to schedule appointment when ETA is available on part.; O-emld tckt