We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near San Marcos, TX 78666
Robert
Job Details: 09/30/2021
Arrived on call to replace previous diagnosed parts. Found the unit is a washer dryer combo. Will need 2 technicians to remove the dryer. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXL2
Near Austin, TX 78734
Brandon
Job Details: 09/30/2021
"Arrived on site to replace failed door lock and MCU and to check for leaks. After replacing lock and MCU, found leak coming out of door where the door meets the bellow, I tightened down the door lock to make the door seal better with the bellow, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Austin, TX 78717
David Z
Job Details: 09/30/2021
"Arrived on site to diagnose refrigerator that is warming in both compArtments. Found FC at 16-19, RC at 52. Checked and found compressor is warm, sounded a little weak. Checked RC evap and found it frosted over completely. Unit is not defrosting in the RC. Found service pointer W11092686 applies for frosted evap. Ordering drip pan service kit, evap cover, harness and white silicon to resolve. Customer advised to defrost at least 48 hours prior to arrival. ; ordrng 1 W11188493 (Evap cover) and 1 W11457241 (Drip Pan Kit) and 1 WP482338 (White Silicon)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near San Marcos, TX 78666
Robert
Job Details: 09/30/2021
Arrived on call for complaint of buttons not working. Will need to replace console..; ordrng 1 W11296171 (Console)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Taylor, TX 76574
David S
Job Details: 09/30/2021
Arrived on site for washer not responding to button presses. Put unit into diagnostics and found F5E1 lid latch error stored. Tested lid latch several times as it operated normally which pointed to a control issue. Installed new control and put unit into diagnostics mode at attempted to run it though a cycle but it wouldnt go past test step 2 cold water fill. Took the unit out of diagnostics then back in to test the lid latch again and found that it was not working. Uninstalled the new control and installed the old one and put unit though a diagnostics cycle and found that it when passed step 2. Which then prompted me to install the new lid latch. Tested the unit with old control and new lid latch and found that the unit is working as designed. No leak detected at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Bastrop, TX 78602
Jacob
Job Details: 09/30/2021
Arrived onsite for filter not going into the filter head. Looked at the unit and saw that the filter head where the filter meets up with the filter to lock was stuck to the left. Was able to turn it correctly to match up with the filter. Put customer filter back in. Tested the unit and unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Jarrell, TX 76537
Tyler
Job Details: 09/30/2021
Arrived on site for refrigerator needing previously diagnosed valve. Upon arrival I installed needed part. Reassembled and tested unit. Found no leaks during repairs and ice maker harvested as designed. Informed customer to give unit 24 hrs to make ice. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NB8C
Near Round Rock, TX 78665
Wesley
Job Details: 09/30/2021
Arrived onsite for a damaged lower spin arm Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Andice, TX 78628
Lou
Job Details: 09/30/2021
"Arrived on site to inspect dishwasher not drying. Upon further inspection, I found the rinse aid dispenser empty. Us customer advised they have a water softener system in the home. I placed the unit in diagnostics showing no error codes and tested. I placed my multimeter on the black wire at the junction box to verify amp draw to all components. Unit completed diagnostics and is operating as designed. The element is showing 7-9amps during wash and drying cycles. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Georgetown, TX 78628
Lou
Job Details: 09/30/2021
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that they can hear water leaking inside the FC section and pointed to the evaporator drip pan where there was some water puddled. I removed the evaporator cover and found the unit was coming out of defrost mode and the water was from the defrosted coils. I pulled the unit out and turned the water on and tested the water dispenser and the ice maker and found no water leaks. I fed the back cover and inspected the drain tube and found it partially clogged. Cleared the debris and advised the customer of my findings. No repairs needed to the unit.No water leaks observed during service, job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JB0
Near New Braunfels, TX 78130
Noah D
Job Details: 09/30/2021
"Arrived on site to inspect unit for not illuminating light above range, upon inspection found the bulb not installed, installed correctly and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78750
Scott
Job Details: 09/30/2021
Arrived on site for fresh food temp warm . Found bottom of unit frozen . Draw bin is Frozen in . Having customer turning fridge off to defrost . Ordering drain tube . Will replace evap cover on return. No water leaks detected at time of service. Call to set return ; ordrng 1 W11252097 (Drain tube)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
David Z
Job Details: 09/30/2021
Arrived on site to diagnose dishwasher that had ball bearings come out of the track. Found left side front wheel bearings have come loose and unit needs a new track roller to resolve. Returning tech needs to have a shop vac so they can suck any ball bearings out of the drain line. Ordering track roller. ordrng 2 W11086088 (Track Wheel)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Kevin
Job Details: 09/30/2021
"Arrived on site and inspected refrigerator and found no ice production, attempted to cycle Icemaker with reset button and it didnt respond, will need a new one to complete repair ; ordrng 1 W11284458 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Round Rock, TX 78665
Wesley
Job Details: 09/30/2021
Arrived onsite and found failed start device. Replaced start device and found compressor burnt out and seized from days of overheating. Ordering compressor to repair. ; ordrng 1 W10507884 and 1 WPW10143759 (Dye drier) and 1 W10913906 (Access)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/30/2021
Arrived on site to install previously diagnosed parts. Captured picture of model and serial number. Customer had freezer packs inside and they all had good frost over them all. Removed control and starter and installed new control and starter. Freezer compressor turned on and freezer is cooling as designed. Gave customer a leva behind pamphlet. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Austin, TX 78728
Wesley
Job Details: 09/30/2021
Arrived onsite and repaired light. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/30/2021
Arrived on site for Low Ice Production - Side by Side Refrigerator. Found bin would not release when button pressed. Removed outer bin cover and gained access to release. Release was in good condition but found ice blocks formed underneath bin in housing. Removed blocks of ice and got bin to release. Inspected ice maker and found funnel that water fills into from water tube had styrofoam inside and a crack in it causing water to leak onto impinged assembly and ice bin housing. This leak created the blocks of ice underneath making the ice bin impossible to remove. Removed ice maker and installed new ice maker. Tested new ice maker and when water filled mold I removed the bin and no leaks were found. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS00
Near Bastrop, TX 78602
Jacob
Job Details: 09/30/2021
"Arrived onsite for unit not responding to command when touched to start. Went ahead and flipped the breaker. Tested the unit. All functions returned to the unit. Was able to get up to 350 degrees but the unit would not stop running getting hotter, after a few minutes the unit shut off. Went to flip breaker and see if the unit would turn back on. Unit did not turn back on. Gave customer estimate of what may be needed to fix the issue. Customer may call back if service is requested.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS2
Near Austin, TX 78702
Kevin
Job Details: 09/30/2021
"Arrived on site and inspected microwave and found vent fan is running but outside flapper is only lifting halfway. Lowered microwave and found silver tape partially blocking exit. Removed it and vent fan will now lift flapper completely. job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST00
Near Lakeway, TX 78734
Brandon
Job Details: 09/30/2021
"Arrived on site to replace failed compressor, filter drier and coupler, after replacing, unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Austin, TX 78734
Leonardo
Job Details: 09/30/2021
"Arrived onsite to test unit for water leak, tested unit found leak coming from sump and motor gasket, replaced sump and motor, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78732
Scott
Job Details: 09/30/2021
"Arrived on site for no ice . Ran harvest on IM didnt harvest or activate valve . Found Teflon coating flaking off . And cracks . Also found optics failing as well. Ordering ice maker and optics control, AUTHO. No water leaks detected at time of service. Call to set return ; ordrng 1 W10757851 (Optics) and 1 AUTHO"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Leander, TX 78641
Kayman
Job Details: 09/30/2021
Arrived onsite for dishwasher not washing and no water entering the unit. Upon inspection I found no error codes stored in the system. I ran diagnostics and found the valve vibrating but no water. I found the water valve for the under the sink was turned off. I turned the water on and tested again. The unit is now working as designed with no leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Tommy
Job Details: 09/30/2021
Arrived onsite for previously diagnosed parts. Removed and replaced heater. And proceeded to test unit found no leaks during service. Job Completed.
We serviced a
KITCHENAID OVEN
Model KODT100ESS04
Near Austin, TX 78735
Leonardo
Job Details: 09/30/2021
"Arrived onsite to install previous diagnosed TOD, installed TOD, tested top and bottom to 350 degrees,unit now working as designed,job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near West Lake Hills, TX 78746
Kevin
Job Details: 09/30/2021
We serviced a
WHIRLPOOL WASHER
Model LAT8504AAE
Near Austin, TX 78731
Matthew
Job Details: 09/30/2021
Arrived onsite for washer not responding after fill. Upon inspection found failed lid switch assembly. Jumped switch and unit began to drain and spin. Office to reschedule.; ordrng 1 WP22001682 (switch-lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78723
Scott
Job Details: 09/30/2021
"Arrived on site for fridge still tripping breaker . Ran defrost heated test in diagnostic . Ohmed heated , checked normal. Checked voltage to heater ,breaker tripped . Ordering evap harness. No water leaks detected at time of service. Call to set return ; ordrng 1 W11545823 (Evap harness)"
We serviced a
KENMORE REFRIGERATOR
Model 106.535692
Near Austin, TX 78759
Scott
Job Details: 09/30/2021
"Arrived on site for not making ice . Found both icemaker ( cracked and leaking ) and burn maker on optics control. Replaced both parts and ran harvest. All checked normal.No water leaks detected at time of service. Job complete."
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Austin, TX 78750
David Z
Job Details: 09/29/2021
Arrived on site to diagnose washer that is throwing F9E1 error for slow drain. Found unit is draining ultra slow. Unit full of dog hair. Removed drain trap and removed dog hair and debris. Reassembled and verified unit draining as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, TX 78660
Tommy
Job Details: 09/29/2021
Arrived onsite for dishwasher upper wheel having broken on right front. Replaced and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, TX 78613
David S
Job Details: 09/29/2021
Arrived on site to install previous diagnose part. Inspected work area and unit. Found unit already pulled out of it hole. We found heating element bushings torn. We uninstalled it and installed new updated element. We rant the unit though a diagnostics cycle and check for leaks found no leaks at this time unit working as designed. Customer wanted us to unit where it was. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, TX 78745
Leonardo
Job Details: 09/29/2021
"Arrived on site to test unit for no drain, tested unit found loose connection on drain pump, secured connection, tested unit, unit now draining properly, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Wesley
Job Details: 09/29/2021
Arrived onsite for fresh food evap ice build up on one side that had not been present since the clogged drain. Exposed evap and Cleared all ice. All checks good. Unit is now operating properly.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Meadowlakes, TX 78654
Justin
Job Details: 09/29/2021
"Arrived on site for a wall oven with the light not turning off. Upon arrival the door was closed and the light was on, even when it should of been off. Upon further inspection I found the door making good contact with the latch. I removed the door and manually tested the latch. I found it intermittently not clicking and the switch not working. I gained access to the latch and found all connections and the contact on the latch arm to switch good. This indicates a faulty latch needing to be replaced. I powered the unit down at the breaker and then installed a new latch. I tested the new latch and found it working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Buda, TX 78610
Kevin
Job Details: 09/29/2021
"Arrived On site and Inspected Refrigerator and found both interior sections are room temperature. Another service company has already replaced start device. Refrigerator has been running for one hour and compressor is 160?, Compressor is seized and will need to be replaced. . ; ordrng 1 WPW10466675 (Compressor) and 1 WPW10313899 (Evaporator) and 1 W10143759 (Dye drier) and 1 Wpsav4 (Stub) and 1 876765 (Tube kit)"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW
Near Kyle, TX 78640
Kevin
Job Details: 09/29/2021
"Arrived on site and found washer is unplugged, after reconnecting the power door lock is clicking repeatedly and washer is showing F5E3. Replaced door lock and ran a diagnostic cycle and it completed properly, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Manor, TX 78653
Matthew
Job Details: 09/29/2021
Arrived onsite for range odor. Upon arrival tested unit. Found that ?odor? customer was experiencing was from oils burning off from elements applied in manufacturing. Ran unit bake at 450 degrees and broil at 500 degrees to assist in burning off residual oils. Unit is functioning as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, TX 78746
Leonardo
Job Details: 09/29/2021
"Arrived onsite to test unit for bent element,tested unit found element warped, replaced element, tested unit,unit now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Jacob
Job Details: 09/29/2021
"Arrived onsite for unit making noise. Heard the unit making noise when walking in. Heard the noise, looked at the pantry UI and saw it wasn?t working. Looked under the pantry UI and saw that it had a bunch of water under the UI panel damaging the panel and the wires underneath. No other issues at this time. Job complete
We serviced a
KENMORE DISHWASHER
Model 665.13443K900
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/29/2021
"Arrived on site for customer complaint of unit not draining, found clog in drain hose, I cleared drain hose, unit tested good, also found someone added mounting screws into side of tub which may cause unit to leak."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78729
Justin
Job Details: 09/29/2021
Arrived on site to install previously diagnosed parts. I installed the new drain pump and vent motor. I then ran a test cycle in diagnostics and found the unit working as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Belton, TX 76513
Tyler
Job Details: 09/29/2021
"Arrived on site for wall oven not turning fan off. Power to unit was cut off on arrival. Upon arrival I found no errors in diagnostics but did find when power had been applied fan wouldnt turn off and unit was room temp. Found sensor ohmed within spec. I narrowed down issue to ACU not shutting off and allowing fan to stop, after replacing ACU I connected unit to WiFi. Found upper oven light wouldnt shut off and ui light button would turn back on after 2 seconds on its own after it was turned off but while turned off upper oven lights were still lit. Called whirlpool techline (Sr#7731872615). Also found ui showing f6e4 error after ACU replacement. Found ui would turn lights off/on in diagnostics but not normal operation. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11297709 (Ui control) and 1 W11325541 (2) and 1 W10883049 (Door latch) and 1 W11261167 (Acu)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78739
Jacob
Job Details: 09/29/2021
Arrived onsite for unit not drying properly when using the sensing dry. Let the customers know about the load sizes can make a difference when the clothes hit the sensor. Went ahead and changed the sensor and Called tech line. Said to test the unit if it passes with the air and heat. Said also about the load sizes and picking the correct temperature settings will make a difference. If there is an air flow issue in the wall as well it can hurt the performance of the unit. spoke with JR got sr#7731869006. Let customer know of the things will need to be done to help possibly fix the issue. No other issues at this time. Job complete.
We serviced a
KENMORE DRYER
Model 417.880427
Near Lago Vista, TX 78645
Justin
Job Details: 09/29/2021
Arrived on site to install previously diagnosed parts. I installed the new knob shaft. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bastrop, TX 78602
Matthew
Job Details: 09/29/2021
"Arrived onsite for dryer not functioning. Upon arrival tested unit and unit did not start. Inspected unit and found failed thermal fuse. Replaced fuse and tested. During inspection and testing, found supply voltage issues. Found intermittent power issues. Notified customer to seek electrician to correct issue at outlet . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA01
Near Austin, TX 78730
David Z
Job Details: 09/29/2021
"Arrived on site to diagnose refrigerator that is not dispensing ice. On arrival customer let me know that the motor isnt making noise, the door just opens and closes. Checked at auger motor and found motor is dead, and the wiring harness and connector has excessive corrosion and is breaking down. Wires are getting stiff, and terminals are corroded. No repair to be made. Harness non repairable without a new door.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakeway, TX 78738
Leonardo
Job Details: 09/29/2021
"Arrived on site to replace dishwasher panel ss, replaced panel, customer inspected and approved, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, TX 78745
Kevin
Job Details: 09/29/2021
Arrived on site and found both sections of refrigerator are room temperature. Inspected compressor and found it will turn on for two seconds and then turn off. Replaced start device and this had no positive effect. A new compressor will be needed to correct issue.; ordrng 1 W10507884 (Compressor) and 1 WPW10313899 (Evap) and 1 Wpsav4 (Stub) and 1 W10143759 (Dye drier)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, TX 78759
David Z
Job Details: 09/29/2021
Arrived on site to follow up on dryer throwing F3E1 error and not starting. Per tech line installed new wiring harness due to failure with sensor wiring. Retested unit and found unit still will not start. Checked start windings on motor and found failed. Replaced motor and tested. Unit still will not start. Checked thermal fuse again and found fuse open. Replaced thermal fuse and unit started. Unit now working as designed. Call complete.
We serviced a
KITCHENAID RANGE
Model KGSS907SSS01
Near Austin, TX 78751
Scott
Job Details: 09/29/2021
"Arrived on site ,replaced safety gas valve ( igniter not needed ) Checked connections with leak detector . Preheated oven . All checked normal . No gas leaks detected at time of service.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Pflugerville, TX 78660
Tommy
Job Details: 09/29/2021
Arrived onsite for range turning itself on. Upon arrival found unit bezels and handle on loosely. Adjusted both spoke with customer no bezel not actually contributing to unit being on and made sure handles were snug had customer test. Unit is now operating as designed. Job Completed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78745
Kevin
Job Details: 09/29/2021
"Arrived on site and inspected washer and found no saved error codes. Ran all functions in manual diagnostic cycle and then automatic test cycle and everything is working properly. Raised front feet to center basket and tub. Discussed correct operation with customer, how to avoid unbalanced loads and correct detergent usage. Washer is operating as intended, job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Burnet, TX 78611
Cliff
Job Details: 09/29/2021
Arrived on site to diagnose a dryer that will not turn on. Found timer not registering position and replaced timer. Tested and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Round Rock, TX 78664
Wesley
Job Details: 09/29/2021
Arrived onsite for not draining and found unit may have had a one time clog and determined unit to be in good working order. Advised customer on design of the dishwasher. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Leander, TX 78641
David S
Job Details: 09/29/2021
"Arrived on site for sealed system. We gained access to the compressor and punctured the dryer. I found 50psi in the system. We evacuated the system and replaced the compressor, dry and access valve. We pulled a vacuum on the system for 10 minuets and found it holding as designed. We put a measured charged into the system and found low side at 1 psi and the high side at 145 psi. We temp tested the freezer and found the temperatures dropping. We noticed when the customer turned on his carpet cleaner the fridge lost power for a second and the compressor would not turn back on. I had the customer turn the carpet cleaner off and the compressor kicked back on after a power reset. I recommenedthe customer have an electrician one out and make sure the house boat can handle the amp draw for multiple appliances being on at one time. When the unit is on by itself it is working as designed. Job complete."
We serviced a
ELECTROLUX RANGE
Model EW36IC60LS1
Near Austin, TX 78737
Jacob
Job Details: 09/29/2021
"Arrived onsite for unit not turning on. Got into the unit, And found that the power board was burned up.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Round Rock, TX 78664
Tommy
Job Details: 09/29/2021
Arrived onsite for refrigerator not cooling. Upon arrival found unit evap completely frosted over ordering unit evap harness control and UI all to be replaced at once spoke with customer on unit needing to be defrosted for work. Cleaned condenser coils and spoke with customer on cleaning front of coils for air flow.; ordrng 1 W11545823 (Evap harness)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, TX 78732
Robert
Job Details: 09/29/2021
Arrived on call for complaint of not washing properly. Ran test load and rye washer is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Marble Falls, TX 78654
Cliff
Job Details: 09/29/2021
Arrived on site to diagnose a dishwasher that is leaking. Found heating element not able to mount to tub and replaced element. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
GE REFRIGERATOR
Model GSS23WGTABB
Near Buda, TX 78610
Noah D
Job Details: 09/29/2021
"Arrived on site to inspect unit for not dispensing ice when the paddle was pressed, upon inspection found the solenoid rusted shut, replaced solenoid and tested. All functions returned.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Blanco, TX 78606
Brandon
Job Details: 09/29/2021
"Arrived on site for customer complaint of unit not heating in oven consistently, found faulty ignitor, I replaced ignitor, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC2
Near Round Rock, TX 78681
Wesley
Job Details: 09/29/2021
Arrived onsite and found unit operating with F6e2 error and no function.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Round Rock, TX 78681
Wesley
Job Details: 09/29/2021
Arrived onsite and diagnosed icemaker with E2 error and found unit was unable to be cycled in diagnostics.
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Round Rock, TX 78681
Tommy
Job Details: 09/29/2021
"Arrived onsite for vent hood not starting. Upon arrival found unit had good voltage but unit switch wouldnt send voltage to motor, ordering switch. ; ordrng 1 W11369105 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Scott
Job Details: 09/29/2021
Arrived on site for no ice . Found supply line pinched . Straightened line . All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David S
Job Details: 09/29/2021
"Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern and no uv dye leaking. I gained access to the compressor and found it turning on and off, not making it pass the start up. I evacuated the system from the low side and found the high side not evacuating. I removed the dryer and used nitrogen on the system I found it clear. I cleared the dryer and reinstalled it. I pressurized the system with 120 psi of nitrogen and found it leaking. I inspected the evaporator and found no leaks. I found no leaks at the exposed lines at the evaporator. I called techline and spoke to rich
We serviced a
HOTPOINT DRYER
Model DLB1550RALWH
Near Georgetown, TX 78626
Lou
Job Details: 09/29/2021
"Arrived on site to inspect dryer drum not turning. Upon further inspection, the customer advised the unit turns on and heats, but the drum doesnt turn. I raised the top panel, and found the drive belt was broken. I installed a new belt and tested and unit is operating as designed. I cleaned the lint from inside the unit. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78746
Luis
Job Details: 09/29/2021
"Arrived on site for no power to pump,replaced control,harness and pump,ran diagnostics pump powered on. Ran unit though a normal operating cycle,water filled reservoir and pump powered on."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/29/2021
"Arrived onsite and tested unit for not washing well, and found all functions operating as designed. Advised customer on best use and care principles. All else checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Austin, TX 78748
Robert
Job Details: 09/29/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78748
Kevin
Job Details: 09/29/2021
"Arrived on site and replaced strike diagnosed on previous visit, after replacement ran a diagnostic cycle to confirm operation, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Leander, TX 78641
Kayman
Job Details: 09/29/2021
Arrived onsite to install previously diagnosed parts. I installed the freezer bin and both side brackets. The unit is working as designed at this time. I advised the customer on overloading to help the issue from returning. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Leander, TX 78641
Kayman
Job Details: 09/29/2021
Arrived onsite for refrigerator with ice forming on the door or IM. Upon inspection I found some condensation build up on the ceiling of the FC in front of the ice bin. The droplets are dripping and freezing on the bin. I found a piece of ice stuck in the ice chute door which would cause air infiltration and condensation. I called techline to report. SR#7731863792. They recommended stocking the FC with more items to help with moisture control. I verified no air leaks when the ice door is closed. And no other air leaks anywhere on the unit. I explained to the customer my findings and possible solution. No water leaks detected during time of service. Job complete.
We serviced a
KITCHENAID MICROWAVE
Model KCMS2055SSS2
Near Austin, TX 78738
Leonardo
Job Details: 09/29/2021
"Arrived on site to test unit for continuing to run when unit open, tested unit found shorted out switches, replaced switches, tested unit, unit now working as designed,
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS0
Near Georgetown, TX 78626
Lou
Job Details: 09/29/2021
"Arrived on site to inspect range oven light not working and customer is unable to remove the glass cover. Upon further inspection, I removed the glass cover and placed a new bulb in the unit that the customer provided and placed the glass cover back on the bulb housing. Light is operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lago Vista, TX 78645
Justin
Job Details: 09/29/2021
Arrived on site for a washing machine not having power. I tested voltage at the wall and found it good. I replaced the console and control. The unit was now responsive. I ran a diagnostics cycle and the unit ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78704
Scott
Job Details: 09/29/2021
"Arrived on site for no ice . Unit is dispensing water . Ran harvest. Unit completed harness but not activating water valve . Jumped valve , threw breaker twice . Replaced IM, now not harvesting. Ordering IM , valve ,both harness hv control. No water leaks detected at time of service. Call to set return ; ordrng 1 W10317076 (Hv control) and 1 W10793298 (Im) and 1 W11224411 (Harnes rear) and 1 W11174745 (Evap harness)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Austin, TX 78704
Leonardo
Job Details: 09/29/2021
"Arrived onsite for range damage, verified damage, need cooktop and vent trim to fix issue, office to reschedule; ordrng 1 W11170796 (Trim vent) and 1 W11117943 (Cooktop)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWP3
Near Austin, TX 78702
Scott
Job Details: 09/29/2021
Arrived on site for dishwasher not draining . Found broken glass in drain pump. Removed glass . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB02
Near Del Valle, TX 78617
Matthew
Job Details: 09/29/2021
Arrived onsite for refrigerator not cooling in both sections. Upon inspection found unit is having a sealed system issue. No frost pattern on coils only ice ball on top right corner on cap tube. Fans are operating. Will reach out to office if moving forward. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Austin, TX 78704
Scott
Job Details: 09/29/2021
"Arrived on site for thumping noise . Ran diagnostics, no error codes . Customer did mention unit was dropped on stairs during delivery . Removed front panel. No frame damage . Shocks in good condition. Did find drain hose twisted on back of unit , readjusted hose on back . Unit passed diagnostics. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Austin, TX 78734
Robert
Job Details: 09/29/2021
Arrived on call for complaint of no power. Found power control failed. Replace control and test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78750
David Z
Job Details: 09/29/2021
"Arrived on site to diagnose refrigerator not making ice. On arrival customer let me know that it now has a full bucket of ice, but sometimes will go days without making any. Checked unit and found the left RC door is having a hard time contacting the switch, resulting in the unit thinking the door is open. Installed plastic square to resolve switch contact. Advised on cleaning condenser coils and making sure unit can breathe for best results. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA0
Near Austin, TX 78732
Leonardo
Job Details: 09/29/2021
"Arrived on site for to test unit for water on bottom left corner, test unit found tubing elbow not connected the right way, adjusted tubing elbow, tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78736
Luis
Job Details: 09/29/2021
"Arrived on site for no ice. Ran ice box fan,fan not powering on,removed fan checked voltage reading 5 Vdc diagnosed a defective main control
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Waco, TX 76708
Jonathan M
Job Details: 09/29/2021
"Arrived on site for arrange that is tripping the breaker. Inspected unit and work area. Confirmed the customer complaint and checked all elements, Control, and terminal block for any signs of burning or grounded wires. Found no wires grounded. Checked continuity between both elements in both elements checked fine. Attempted to preheat and found the oven was shutting off within 30 seconds. Spoke to PR and was advised to check the breaker. Found the breaker on a GFCI breaker for a 240 V circuit. Was advised to remove the wires off the boiling element and check to see if it will drip at that point. Remove the wires and found that the unit did not trip but did notice that when pulling off the wiring one of the wires was loose and not fully gripping the backside of the broil element. Tightened the fitting onto the boil element and then re-tested the unit. The unit did not trip the breaker on two separate preheating occasions. The unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Pflugerville, TX 78660
Wesley
Job Details: 09/29/2021
Arrived onsite and repaired handle and determined electrical short to be present at outlet in specific positions. Advised customer that ongoing trouble with power would require a new outlet to solve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Del Valle, TX 78617
Matthew
Job Details: 09/29/2021
Arrived onsite for refrigerator water dispenser not functioning. Found kink in water line. During inspection found. Ice maker fill tube frozen. Potential weeping valve. Ordering valve for return visit.; ordrng 1 W11162042 (housing) and 1 W11284458 (icemaker) and 1 WPW10179146 (valve-inlt)
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IM02
Near New Braunfels, TX 78132
Andrew
Job Details: 09/29/2021
Arrived on site to test unit for console not powering on. Verified console receiving proper voltage. Cycled power to unit and console now powered on. Tested microwave for 3mins. and oven to 350. Unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, TX 78628
Lou
Job Details: 09/29/2021
"Arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics showing error code F4E3, failed motor. I cleared the code and continued with testing. Water dispensed into the tub and the motor failed to come on. I advanced through testing and the dispenser, drain pump and element all are functioning as designed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Austin, TX 78747
Kevin
Job Details: 09/29/2021
"Arrived on site and inspected washer and found error code for lid lock and motor fault. Ran all functions in manual diagnostics and then again in an automatic test cycle and everything passed. Inspected Gearcase assembly and control board and did not find any issue. Washer is operating properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Kayman
Job Details: 09/29/2021
Arrived onsite to install previously diagnosed parts. I installed the regulator valve but I couldnt get the burner to situate on the valve stem. Its about a half inch or so off. After a few attempts and further inspection I found the frame is bent in the left rear I called techline to document SR#7731872917 . No gas leaks detected during time of service and I verified operation of the cooktop. Job complete.
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Austin, TX 78728
David S
Job Details: 09/29/2021
Arrived onsite to install previously designed part. Inspected unit and work area and found right front burner inop due to its element being burnt out. Installed new burner and reinstalled unit and tested all burners and now unit is operating as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS2
Near Johnson City, TX 78636
Brandon
Job Details: 09/29/2021
"Arrived on site for customer complaint of unit not washing and shutting down after about 90 seconds, found failed wash motor, I replaced wash motor and ran diagnostic test cycle, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/29/2021
"Arrived on site for customer complaint of water filter cover not staying up in place, found broken latch, I replaced latch, unit tested good."
We serviced a
UNKNOWN VENTHOOD
Model UXT5236BDS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/29/2021
Arrived on site to install previously diagnosed parts. Removed blade and motor and installed new Whirlpool tested motor and new blade. Installed cotter pin onto blade to keep blade secure. While motor was removed I inspected the actual mount that the motor attaches to and it is secure. Vent hood is level. Allowed fan to run on low then high speed for fifteen minutes. No noise detected. Lights working as designed. Customer confirmed that typically after five to ten minutes the noise starts. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Wesley
Job Details: 09/29/2021
Arrived onsite and found breaker tripped. Reset and tested. Oven began to heat and tripped breaker again. Found unit is on an arc-fault breaker. Advised customer that breaker is not compatible with oven design and their may be a wiring issue. Advised that breaker must be made compatible prior to any repairs being viable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHA05
Near Pflugerville, TX 78660
Wesley
Job Details: 09/29/2021
Arrived onsite and found unit door bin cracked and unable to hold stable. Ordering bin to repair function. ; ordrng 1 WPW10289497 (Bin)