We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
Arrived on site to test Angie for oven portion not heating. Found voltage to unit not correct. Advised electrician was needed to correct issue. Electrician showed up while I was working on his refrigerator and corrected issue. Oven now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Temple, TX 76504
Jonathan M
Job Details: 04/21/2022
"Arrived on site for a dryer that pops open the door when in use. Inspected unit and work area. Customer devised that is not the complaint but that the unit makes a loud noise during operation after 5 to 10 minutes. Customer had a video that he showed me where it sounded like the blower wheel rubbing up against the blower wheel housing due to the screech. Ordering blower wheel, motor, repair kit, clamp, and motor bracket. Will return on 4/25.; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor) and 1 WPW10121316 (Clamp) and 1 W11481730 (Mounting bracket) and 1 4392067 (Repair kit) and 1 661570V (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Belton, TX 76513
Jonathan M
Job Details: 04/21/2022
"Arrived on site for a washing machine that is not spinning out cloths. Inspected unit and work area. The customer advised that he is having to run a drain and spin after each cycle in order to ring out the clothes properly. Ran the end of the diagnostics and found an F5 E4 (door not opened between cycles. I ran the unit through a manual filling and drain and found the unit filling and draining properly. Tested the unit and a manual drain and spin and the unit ran as designed. I called Whirlpool Techline and spoke to Robert SR# 7733488035. He advised that per one of their senior technicians, there was an issue with some of these whirlpool and Maytag washers that have a no spin option on cycles and that the unit will automatically defaults back to no spin unless the customer changes the spin setting. I did verify with the customer that several of his cycles that he runs are on no spin settings. He advised to make no repairs and have the customer make sure that the unit is on high speed span every single cycle in order to ensure that all clothes are spun out properly. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
"Arrived on site to replace compressor from previous diagnosis. Resistance between compressor pins was correct but compressor not kicking on and pulling .5amps while attempting to turn. Replaced compressor, system held vacuum for 20mins. Charged system to specs. Unit now working as designed. No leaks detected. Job complete."
We serviced a
GE WASHER
Model GTW680BSJ5WS
Near Dripping Springs, TX 78620
Andrew
Job Details: 04/21/2022
Arrived on site to replace valve assembly per previous diagnosis. Verified valve was needed. Replaced valve tested unit and found cold water wall valve needs replaced as no water coming through hose. Showed customer and advised plumber needs to be called to correct issue. No leaks detected. Job complete.
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Dripping Springs, TX 78738
Andrew
Job Details: 04/21/2022
"Arrived on site to test unit for console acting erratic. Found console was loosing power. Replaced PCB board assembly, tested unit, unit working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Temple, TX 76502
Jonathan M
Job Details: 04/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the adjuster kit and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Temple, TX 76502
Jonathan M
Job Details: 04/21/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, TX 78610
Andrew
Job Details: 04/21/2022
Arrived on site to test unit for no ice production. Found no icemaker error codes. Valve opened in diagnostics. Icemaker responded to diagnostics. Fill tube and ice maker fascia heater nagging properly. Filltube not frozen or obstructed. Temps in RC and FC correct. Ice bin thermistor in range. All temps correct for ice production. Icemaker fan enagaging. Evap motors working properly. No excessive frost build up on evaps. Recommend replacing previously diagnosed controls.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Manor, TX 78653
Matthew
Job Details: 04/21/2022
Arrived onsite for washer not cleaning properly. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed ran regular cycle and passed. Called tech line for assistance. Explained testing and tech agreed unit is functioning as designed. Only external factors could be causing potential issue. Provided SR#7733260611. Noticed customer had both HE and non HE detergent on hand. Recommended using HE and following loading procedures. Also discussed cycle selections. Also calibrated unit. Unit is functioning properly. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78745
Jacob
Job Details: 04/21/2022
Arrived onsite for the bottom on the right side of the front panel was not hooked on correctly. Re installed the front panel correctly. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78736
Jacob
Job Details: 04/21/2022
"Arrived onsite for unit not washing sometimes. Tested the unit and the motor was washing but got error for F6E2 fill valve issue and F1E1 control error. Got authorization. Replaced both parts. Tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model JJW2730WS02
Near Austin, TX 78735
Jacob
Job Details: 04/21/2022
Arrived onsite for both fans not cooling when the unit gets up to a certain temperature. Could not get into diagnostics. Let customer know that the control and both fans will need to be replaced. Need to return with parts. Office to reschedule
We serviced a
WHIRLPOOL OVEN
Model RB260PXBB2
Near Austin, TX 78736
Jacob
Job Details: 04/21/2022
Arrived onsite for unit giving and F3 error code. Showed that the temperature sensor was bad. Replaced temperature sensor and it did not fix the issue. Looked up other parts and parts are NLA 3169256 control 3183289 harness 3182717 light switch AHS to research. ; ordrng 1 3182717 (Light switch) and 1 3183289 (Wire harness) and 1 3169256 (Control)
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Austin, TX 78736
Jacob
Job Details: 04/21/2022
"Arrived onsite to replace parts ordered by the previous technician. Called tech line about the gas flames low, said that Lp gas will drop in BTU 13,000 from regular gas and the flames will not be as high. Checked the orifaces and all checked good. Called tech line once again about the bake and they said that if the bake does not sense that it is lit it will keep lighting then turn off the gas to attempt once again. Said that if the igniter is grounding out then the that could be the issue or the DSI board is bad. got sr#7733484248. Replaced the dsi board and unit still had the same issue. Ordered new bake wire harness. Office to reschedule for 2 man to return. ; ordrng 1 W11311196 (Igniter wire)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LF7
Near Temple, TX 76502
Jonathan M
Job Details: 04/21/2022
Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer buys it he knows he has a defrost issue in his refrigerator because hes already defrosted himself one other time. Did confirm a defrost issue in the freezer section. Removed the evaporator cover and found frost only on the upper portion of the evaporator. Checked the heater and found continuity and proper resistance. Checked the bimetal and found it open while covered in ice. Ordering evaporator fan and defrost by metal for return visit. Rescheduled customer to 4/27.; ordrng 1 242046001 (Defrost bimetal) and 1 241509402 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18NKXAW03
Near Killeen, TX 76542
Tyler
Job Details: 04/21/2022
Arrived on site for refrigerator not cooling and showing a ball of ice in the top left corner of the FCEVAP cover. Upon arrival confirm complaint and found unit had a ruptured evaporator coil leaking refrigerant out of the system. Also found that due to unit being close to 27 years old the refrigerant style needed was R12(no longer leagal refrigerant) deeming unit unrepairable. Will need ahs notified of status; ordrng 1 Cnote (Needs ahs notified unit is unrepairable)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Killeen, TX 76542
Tyler
Job Details: 04/21/2022
"Arrived on site for range not allowing proper heat or temp regulation of the front left front right and back right burners per customer on arrival. Upon further inspection verify the unit had a safe and stable 240 V throughout the appliance to all components needed but found that the front right infinite switch had blown internally and almost blew a hole through the switch itself. Also found that the voltage going to back right burner was sporadically intermittent and sometimes would fail to stay on. Also found intermittent resistance failures within front left dual burner. Will need office to reschedule with customer once availability of parts is known.; ordrng 1 WPW10434452 (Inf. Switch front left), O-SMS tckt"
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Burnet, TX 78611
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a cooktop with a burner not lighting. Found ignitor harness failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Burnet, TX 78611
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found water turned off under sink and turned it on. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS02
Near Bertram, TX 78605
Cliff
Job Details: 04/21/2022
Arrived on site to diagnose a refrigerator with mullion not closing. Found lower left door hinge out of position and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 04/21/2022
"Arrived to instal previously diagnosed and ordered part. Prior to installing the spark module I verified line VAC throughout the circuit. I discovered the main connector for the ignition switch harness was not fully seated and causing the unit to not have any spark. After correcting, all ignition issues were resolved. The bake burner had a very loud blowtorch sound and the venturi was set wide open, causing an incorrect air/fuel ratio and consequent unburnt fuel in the exhaust. I set the venturi correctly and tested. Operational test good, no gas leaks detected during service."
We serviced a
GE REFRIGERATOR
Model GSE25HGHEHWW
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/21/2022
"Arrived on site to diagnose a refrigerator that is not producing ice and making unusual noise. Found evap fan motor failing, and icemaker and watervalve failed. All 3 parts will need to be replaced to complete repairs. ; ordrng 1 WR57X33326 (Valve) and 1 WR30X10093 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Leander, TX 78641
Lou
Job Details: 04/21/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin sitting on the countertop. I inspected the e maker and found it broken and had leaked water onto the plate and ice formed. I removed the ice and removed the plate and cleaned up the ice maker area. Removed and replaced the ice maker and tested in test 44. Ice maker harvested and then I tested the fill tube in test 45 and it filled. Unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
MAYTAG REFRIGERATOR
Model WRS321SDHW00
Near Georgetown, TX 78628
Vincent
Job Details: 04/21/2022
"Arrived on site for for refrigerator not making ice, inspected unit and work area. Tested icemaker and is currently stuck wont go into harvest, has good voltage . no water leaks detected during service. Office to order parts and reschedule on 04/26/22 pm ; ordrng 1 WPW10300022 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78626
Vincent
Job Details: 04/21/2022
"Arrived on site for range, inspected unit and work area. Inspected unit and found a small burner head on the left rear unit is not operating properly. Im ordering the correct burner head and the caps. No gas leaks detected during service. Rescheduled for 04/26/22; ordrng 1 W11435659 (Burner head) and 1 W11435570 (Burner caps)"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS0
Near Austin, TX 78701
Wesley
Job Details: 04/21/2022
Arrived onsite for oven not heating and found the spark module visibly failed. The owner approved card on file for charge. Completed repair and tested. Unit is now operating as designed. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78701
Wesley
Job Details: 04/21/2022
Arrived onsite for leaking and found sump and motor leaking quickly form the main pump. Ordering sump and motor to repair. Office to reschedule. ; O-emld tckt
We serviced a
KENMORE DRYER
Model 417.979127
Near Austin, TX 78703
Wesley
Job Details: 04/21/2022
Arrived onsite and found unit pulley wheel had fallen apart and the belt was shredding. Replaced pulley wheel and belt and broken leg. Tested unit and inspected. Unit is now operating operating as designed. All checks good. Advised customer on repair and status. ; O-emld tckt
We serviced a
KITCHENAID OVEN
Model KEBS277SSS04
Near Austin, TX 78703
Wesley
Job Details: 04/21/2022
Arrived onsite for upper oven not reaching temp after last repair. Over 100 degrees low. Tested and found bake element shorted from the control. Ordering control and upper bake element to repair. ; ordrng 1 WPW10207398 (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78753
David S
Job Details: 04/21/2022
"Arrived on site for dryer not starting. I inspected the unit and work area, I found the console not coming on. I gained access to the control and found connections loose. I reseated the connections and the unit started to work as designed. Job complete."
We serviced a
LG WASHER
Model WM0742HWA
Near Austin, TX 78739
Tyler L
Job Details: 04/21/2022
Arrived on site for install of previously diagnosed part. Installed new door lock. Tested unit and all normal operations. No water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78753
David S
Job Details: 04/21/2022
"Arrived on site for sealed system repair. I gained access to dryer and punctured it. I found it flat and the unit off. I powered the unit on and found the compressor building pressure. I replaced the evaporator, uv dryer and access valve. I pulled a vacuum on the system and found it holding. I put a measured charge into the system and found pressures at 0 low and 135 high. The unit started to cool. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
David S
Job Details: 04/21/2022
Arrived on site for fridge not cooling. I inspected the unit and work area. I powered the unit on and found the compressor turning on and screeching with no cooling happening. I am ordering a sealed system. The office will reschedule when we have eta on the parts.; ordrng 1 W11370574 (Compressor) and 1 W11578004 (Evaporator) and 1 W11504415 (Coupler 8.5/8 NR-MS-00) and 1 W11504431 (Coupler 7/5 NR-MS-00) and 1 W11504416 (Coupler 8.5/6 NR-MS-00) and 1 W11504445 (Coupler 5/4 NR-MS-00) and 1 W11504436 (Coupler 6/1.8 NR-MS-00) and 1 W11506619 (Coupler 8 NK-MS-00) and 1 W11504450 (Coupler 4/1.8 NR-MS-00) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv dryer) and 1 R600kit (R600 kit) and 1 Nitrogen (Nitrogen) and 1 Lokringkit (Lokring kit) and 1 3hours (3 hours)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2022
Arrived on site to install previous diagnose part. I installed the new upper rack and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2022
Arrived on site for dryer not starting. I inspected the unit and work area. I found good voltage to the terminal block. I found the door switch working. I found the push to start not operating. I replaced the push to start and tested the unit. I found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Pflugerville, TX 78660
David S
Job Details: 04/21/2022
Arrived on site for washing machine no powering on. I inspected the unit and work area. I installed a new console and found it still not working. I checked for voltage from the control and found none. I replaced the main control and reinstalled the original console. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78730
Joe Z
Job Details: 04/21/2022
"Arrived onsite for The ice maker in the refrigerator is not working. Ice is not being made. Upon arrival found good water pressure from supply. Water dispenser works good. Ice bin is empty. Ran diagnostics and there is no water on call for water to ice maker step #25. Ice maker water valve not energizing. Getting 120 to water valve,water valve just not energizing. Need to replace water valve.. Replaced water valve and tested unit. Water valve is now energizing and sending water to ice maker. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Austin, TX 78759
Scott
Job Details: 04/21/2022
"Arrived on site for no water dispensing ,also no water at ice maker . Found valves failing . Ordering valves . No water leaks detected at time of service. ; ordrng 1 W10238100 (Valve) and 1 W10258562 (Dual valve)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS2
Near Austin, TX 78730
Joe Z
Job Details: 04/21/2022
"Arrived onsite for RAN A CYCLE, IN THE AM THERE WAS STILL WATER AT THE BTM, SOAP WAS DISSOLVED.WENT TO RUN AND THERE IS NOW NO POWER. CANNOT GET TO START. Upon arrival got 120v from supply. Pulled off panel to check control and was not getting 120 to control. Checked junction box and re wired junction box. Unit now has power. Operated unit and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Hutto, TX 78634
David S
Job Details: 04/21/2022
Arrived on site for ge range needing repair after rodent damage. Customer provided the cooktop ignitor harness. I tested the bake and found the bake ignitor open and not heating up. The Customer called ge and I provided a the correct part number. Job complete.
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADB
Near Round Rock, TX 78681
David S
Job Details: 04/21/2022
Arrived on site for cooktop knobs getting stuck. I inspected the unit and work area. I spoke to the customer and found out the issue is the burners sometimes wont light. I Inspected the unit and work area. I gained access to the ignitor harness and found the harness exposed in some places along the gas tube. The office will reschedule when we have eta on the parts.; ordrng 2 WP74005890 (Terminal block b)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78732
Joe Z
Job Details: 04/21/2022
"Arrived onsite for unit with no power. Upon arrival found 120v from supply to junction box. Found 120v at control. Checked dc voltage to ui and got .1 v . Called tech line for assistance. Tech had me check dc voltage to ui. And determined the control needs to be replaced. Tech asked to check all loads to be sure no components caused control to go out. All components checked out good. Replaced o troll and unit now powered up. Ran diagnostics to be sure all operates correct. Power then shut off again. Control has gone out again. Pulled unit out of cabinet and found water leaking from heating element onto harness. Need to order another control, and heater. Also ordering ui wiring harness just in case. Tech gave Sr# 7733487112. Office to reschedule ; ordrng 1 W11416458 (Ui console) and 1 W11344507 (Wiring harnes) and 1 W11410062 (Control) and 1 W11537778 (Heater)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78732
Joe Z
Job Details: 04/21/2022
"Arrived onsite for Burner Not Lighting. Upon arrival,Mrs pointed out that the front right burner is not lighting. Found front right surface igniter missing tip of Ignitor and not arching correctly and taking too long to ignite burner. Burner eventually lights when enough gas passes through,but not functioning correctly. Need to order surface igniter. Office to reschedule ; ordrng 1 W11507531 (Surface igniter)"
We serviced a
GE COOKTOP
Model JP989BK1BB
Near Austin, TX 78737
Tyler L
Job Details: 04/21/2022
"Arrived on site for install of previously diagnosed parts. Installed both front switches. While installing the elements, found that the wiring and the terminals were different. Spoke to CS. Will return both elements, as they are not compatible with this unit. Put unit back together and tested. Unit functioning as designed. All switches and elements responding correctly. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Austin, TX 78737
Tyler L
Job Details: 04/21/2022
"Arrived on site for install of previously diagnosed parts. Upon arrival, ran quick cycle to see the symptoms. Found that unit will not drain. Used vacuum to remove all water. Inspected drain pump and found some debris inside. Removed one screw and some plastic pieces. Unit still will not drain. Spoke to SW. Tried to turn pump manually and it turns, but need to apply force to get it to turn. Will need new drain pump as there is still something stuck inside. Returning with prescreened parts. Office to reschedule.; ordrng 1 WP3363394 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near Austin, TX 78737
Tyler L
Job Details: 04/21/2022
"Arrived on site for complaints of no heat. Ran dryer and found it is powering up, allowing you to select cycle, and tumbling but not producing heat. Found no continuity on thermal cutoff. Installed new part and tested, still no heat. Double checked new part and found it defective. No continuity on new part. Will need to order and return. Office to reschedule.; ordrng 1 280148 (Cut off)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near San Marcos, TX 78666
Andrey
Job Details: 04/21/2022
"Arrived on site to replace previously diagnosed control board, control ordered was incorrect, board was ordered for wrong M/S, ordering correct board, office to reschedule ; ordrng 1 W11552018 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for no completing cycles tested unit found 4-4 error code, wash motor failure, called tech line to diagnose further, found no issue with wash motor, was recommended to replace control, control still covered under manufacture warranty, replaced control tested unit, unit now running as designed, no leaks detected job complete Sr#7733486238"
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Austin, TX 78738
Tyler L
Job Details: 04/21/2022
"Arrived on site for complaints of not filling with water. Found cold water valve at wall turned off. Customer stated they had a technician out cleaning the vents and possibly they turned the water off. Turned water back on and ran a quick wash cycle. Unit advancing normally, filling with water properly. Ran drain and spin cycle as well and no issues.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, TX 78130
Andrey
Job Details: 04/21/2022
"Arrived on site to test unit for no spin, tested unit found washer stuck in spin mode attempted to cancel out cycle, replaced control tested unit, unit is grinding and squealing, inspected unit under and found failed gear case a everything covered i oil, replaced gear case, cam belt and shift actuator, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near New Braunfels, TX 78132
Andrey
Job Details: 04/21/2022
"Arrived on site to replace filter . no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Round Rock, TX 78681
David S
Job Details: 04/21/2022
Arrived on site fro install previous diagnosed part. I gained access to the control and replaced it with new. I ran a diagnostics cycle and found the unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76502
David Z
Job Details: 04/21/2022
"Arrived on site to follow up on washer that was clicking and not filling very high. Replaced the pressure hose, rotor, gearcase and slider. Checked and found no error codes present. Tested unit in diagnostic and regular after and it isn't making any abnormal noises and filling to the proper water levels. Unit works as designed when extra power is not selected, when it us unit performs with less water and the gradual fill per design. As long as extra power is off unit is working as designed. Call complete."
We serviced a
KENMORE WASHER
Model 110.275326
Near Austin, TX 78758
Scott
Job Details: 04/21/2022
Arrived on site for washer just humming . Found water was shut off . Turned on water and unit started filling . Ran rest of cycle . Unit is spinning and draining properly. Did find cold water valve shut off is leaking . Left that valve turned off . Informed customer to have plumber look at shut off .
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Austin, TX 78753
Scott
Job Details: 04/21/2022
"Arrived on site for washer not spinning clothes out and making loud noise . Found oil leaking from gearcase , and band on slider out of position. Replaced slider and gearcase. Ran calibration and diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete ; used 1 Parts from stock"
We serviced a
SAMSUNG DRYER
Model DV419AEU/XAA
Near Austin, TX 78746
Joe Z
Job Details: 04/21/2022
Arrived onsite for NOT HEATING ON THE INSIDE. COMPLETELY COLD ON THE INSIDE. Upon arrival test unit and heater not energizing. Inspected unit and found heater OL saw break in heating element. Need to replace heater assembly. Replaced heater assembly and test unit. Unit heats correctly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78723
Matthew
Job Details: 04/21/2022
Arrived onsite for dishwasher handle falling off. Upon arrival found mounting stud loose and handle falling off. Secured stud and secured handle. Handle is secured. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Georgetown, TX 78628
Lou
Job Details: 04/21/2022
"Arrived on site to inspect dryer not working. Upon further inspection, I tested the unit and could hear the motor humming, but the drum wasnt turning. I raised the top panel and retested and attempted to turn the drum by hand and it would not move. I disassembled the unit and turned the motor by hand and could hear the blower wheel rubbing against the blower housing. I removed the back panel and found the right panel was badly dented inward at the back bottom corner causing the panel to shove into the blower housing and crush the wheel (photos). Customer advised advised the unit was delivered this last Friday. Customer advised they would contact the business where they purchased it in an attempt to get it replaced. I am ordering the right side panel, blower housing, blower wheel, and motor and will return with all prescreened parts. I recommended that the customer contact our office to advise whether or not theyre getting the unit replaced. Unit left unplugged for safety. Office to schedule return service.; ordrng 1 279827 (Motor) and 1 8533643 (Cabinet) and 1 WP8577230 (Blower housing) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I installed new upper rack stop and tested unit and found unit operating as designed. Job complete.
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Austin, TX 78724
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for tripping the breaker, found L1 connection loose at terminal block, I tightened connection, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Austin, TX 78724
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for not baking, found pinched wire at safety valve, I repaired wire, unit tested good."
We serviced a
JENN-AIR RANGE
Model JIS1450DS3
Near Austin, TX 78723
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for cooktop not powering on, found failed module as well as UI not responding, I replaced module and UI, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Austin, TX 78721
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for for loud high pitch noises, found failed gearcase, motor, belt, and cam, I replaced all parts and calibrated, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Del Valle, TX 78617
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for not venting the proper position. I found unit was in fact venting properly, and I explained to customer that the unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Buda, TX 78610
Brandon
Job Details: 04/21/2022
"Arrived on site to inspect unit for long dry times, tested air flow, air flow test failed, instructed customer to have vent cleaned."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Kyle, TX 78640
Brandon
Job Details: 04/21/2022
"Arrived on site to replace damaged panel, after replacing, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Cedar Park, TX 78613
Scott
Job Details: 04/21/2022
"Arrived on site for poor wash performance. Ran diagnostics,was motor is not coming on . Getting correct voltage. Replaced sump and motor:. Unit is now washing properly No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cedar Park, TX 78613
Scott
Job Details: 04/21/2022
"Arrived on site for freezer above normal temps and not making ice . 42 fresh food temp ,FZ 25 . Found frost on evap in FZ . Found evap fan failing . IM passed all test, but getting a e5. Ordering FZ fan motor with harness . Please do hard power reset for IM .. Return 4/28 thur. No water leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78731
Joe Z
Job Details: 04/21/2022
Arrived onsite to install previously diagnosed parts. Replaced console. Test unit and unit operates as designed. Job complete
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78731
Joe Z
Job Details: 04/21/2022
"Arrived onsite for The main problem is that the oven does not work at all. But in addition, one of the burners on top does not work at all, and three of the five knobs on the front of the range or either nonfunctional or in the case of one missing and nonfunctional. Upon arrival Mrs. mentioned oven light also does not operate. Tested unit and found control is not responding to UI and need to replace control ,ignitor, knob,and bulb.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78759
Scott
Job Details: 04/21/2022
"Arrived on site for low water in tub during wash . Ran diagnostics and found almost no water entering unit . Removed valve and found debris in screen and in water supply line . Replaced valve and flushed supply line out . Ran diagnostics, now getting normal water flow and normal water levels in tub . Heater is coming on . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78730
Joe Z
Job Details: 04/21/2022
Arrived onsite for Door hinge broke. Upon arrival the door would open too quickly and drop down fast. Found left spring was not secure. Secured spring and test unit. Door now opens correctly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
Arrived on site for range needing previously diagnosed knob. Upon arrival installed and found knob functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Kyle, TX 78640
Brandon
Job Details: 04/21/2022
"Arrived on site to replace parts ordered by previous tech, found unit working as designed and was in a defrost when I arrived, heater tested good, control tested good."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Vincent
Job Details: 04/21/2022
"Arrived on site to install previously diagnosed parts. Install new parts. Tested unit and unit is not working as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78702
Wesley
Job Details: 04/21/2022
Arrived onsite and found unit motor failure. Replaced the sump and motor. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WET3300SQ1
Near Austin, TX 78741
Wesley
Job Details: 04/21/2022
Arrived onsite and repaired unit by replacing lid switch. Unit is now operating as designed.
We serviced a
KENMORE WASHER
Model 110.2002201
Near Austin, TX 78704
Wesley
Job Details: 04/21/2022
Arrived onsite for many off balance loads and found unit operating with loose suspension. All checks good. Advised customer on repair.
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Austin, TX 78704
Wesley
Job Details: 04/21/2022
"Arrived onsite for flame height irregular and right rear burner not igniting. Found wring disconnected to electrode of right rear burner. Corrected wiring and tested all burners, unit is now operating as designed. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Jarrell, TX 76537
Gerry C
Job Details: 04/21/2022
"Arrived to inspect. Found codes F7E4 and F6E3. The slider had failed and would not engage with the rotor fully. I was able to touch up the teeth in the rotor to get it to temporarily work, but it should be replaced due to the excessive wear. I replaced the failed slider and tested. No leaks observed during service. Office to contact the CX to arrange return service. ; ordrng 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Granger, TX 76530
Gerry C
Job Details: 04/21/2022
"Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and had no indication of leaks. I installed the sealed system components and vacuumed. It took an excessive time to achieve vacuum to the pumps maximum depth and denotes moisture within the system, from original manufacture. I charged the the mfg prescribed 4.8 oz and the unit started cooling as designed. No water connections to unit, operational test good."
We serviced a
GE DRYER
Model GTD45EASJ1WS
Near Taylor, TX 76574
Gerry C
Job Details: 04/21/2022
"Arrived to inspect. I found the machine would not stay running without the start switch depressed and the was no drum motion. The belt was broken and I removed and replaced. Further inspection yielded metal debris in the bearing assembly and after removed, the unit operated as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Taylor, TX 76574
Gerry C
Job Details: 04/21/2022
Arrived to inspect no heating. I found the spade connector on the main relay improperly seated. I corrected the issue and the unit operated as designed.
We serviced a
GE REFRIGERATOR
Model GSS22SGRBSS
Near Dripping Springs, TX 78620
Luis
Job Details: 04/21/2022
Arrived on site. Replaced lever and housing tested dispenser operation unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, TX 78619
Luis
Job Details: 04/21/2022
"Arrived on site. Found freezer not freezing correctly,removed evaporator cover found ice ball on inlet to the evaporator,ran diagnostics test 4-5 frost forming to only the second straight loop on the evaporator. Ordering sealed system parts. Unit will still need freezer led module charge part to customer. ; ordrng 1 W11575003 (3 way valve) and 1 W10832994 (Compressor) and 1 WPW10608485 (Frzr evaporator) and 1 W11492867 (Ff evap) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78745
Luis
Job Details: 04/21/2022
"Arrived on site. Replaced defective icemaker,ran icemaker through a cycle,icemaker passed harvest ran fill test passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78749
Luis
Job Details: 04/21/2022
"Arrived on site for no ice. Found weak connection at harness,secured harness fully to valve,ran diagnostics icemaker passed harvest ran fill test passed."
We serviced a
WHIRLPOOL DRYER
Model WED5520SQ0
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for dryer with no power. Upon inspection I found that the breaker was tripped. I corrected this and tested unit and found unit heating and tumbling but the air flow was poor. I advised customer to have some come out and check her vents
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for range with gas leaks. Upon inspection I found loos fitting at gas reg. I corrected this and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76710
Jonathan M
Job Details: 04/21/2022
Arrived on site for a washer that wont finish cycles and is making loud noises when the unit does actually spin. Inspected unit and work area. Confirmed customers complaint and found the unit no starting any cycles. Found the basket would not spend and with an error out. We are the units for diagnostics and found an F7 E1 (basket speed fault) error code. Checked underneath the unit and found the belt detached from the motor and the belt completely stripped. Found the cam extremely worn as well. Unit will need both for repair. Ordering both parts as neither part was sent with me. Rescheduled customer to 4/27 but the customer will need after 1 PM.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Woodway, TX 76712
Jonathan M
Job Details: 04/21/2022
"Arrived on site for a washing machine that is stopping in the middle of cycles is making loud sounds during cycle. Inspected unit and work area. Were in the unit three diagnostics and found an F5 E1 (lid switch fault) and F7 E9 (locked rotor) error codes. Ran the unit through an auto test and found the valves were really slow at filling and the unit sound like an airplane taken off when the unit went into a spin. This would indicate that the bearings are gone bad in the gear case. Checked underneath the washer and found the slider had red marks on it indicating it failed as well.
We serviced a
WHIRLPOOL RANGE
Model RF261PXST0
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
Arrived on site for range needin* previously diagnosed switch. Installed switch and tested front left burner. Found burner now fully functioning as designed. Call complete
We serviced a
GE MICROWAVE
Model JNM1541SN1SS
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
"Arrived on site for otr microwave heating when door was open and tripping breaker when exhaust surface fan was run. Upon arrival confirmed the issue and after further inspec found multiple causes to failures. Found exhaust fan windings all ohming between 98.2-100.3 ohms (should have been between 19, 23, & 34ohms. Also found door switchs stuck causing ACU to think unit was safe to run when unit was opened. Found large burner maker on ACU indicating heat damage over. Found hinges built within liner (non repairable/no part availabilie) bent leading to door sagging and weighing on switchs and latch body. Unit cant be reliably repaired due to hinge failures. Will need finings reported to ahs(WB26X10210(vent motor), WB27X10934(ACU)).; ordrng 1 Cnote (Need status reported to ahs. Liner/hinges have no replacements)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
"Arrived on site for refrigerator not cooling and thawing out randomly. Upon arrival confirmed complaint. Upon further inspection I found startup amp draw to compressor at 1.98 and raised to 2.1amps within 2minutes. Found evap coil could frost over about 80% before all coolness, moister, & freezing was lost from cool. Signs indicating a failing sealed system. Also found thermostat failing to reset when temps would trigger defrost and wouldnt go back into cooling operation once defrost was completed. Will need office to get autho for replacement of sealed system as well as thermostat (possibly defrost control as well) before rescheduling.; ordrng 1 W10309994 (Compressor) and 1 WP2188823 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Needs 2hr sealed system repair/AHS Autho!!!)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new dispenser and tested unit and found unit operating as designed no leaks and no excessive suds . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
Arrived on site to test unit for warming drawer panel loose on top right corner. Found screw was missing and bracket not set correctly. Found screw laying on inside of drawer. Aligned bracket and put screw back in. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Gerry C
Job Details: 04/20/2022
"Arrived to inspect no light under unit. The bulb tested open and I tested voltage. Under no load conditions, it showed 124VAC with all settings. I advised the CX to obtain a replacement bulb and to contact the mfg if the light does not work correctly. Operational test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near New Braunfels, TX 78130
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for F9E1, tested unit found below has slipped off causing water leak and 2 socks has made it into drain pump collector tray, secured bellow properly and removed socks from tray,tested unit, unit now running as designed no leaks detected job"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAMB
Near Leander, TX 78641
Kimo
Job Details: 04/20/2022
Are onsite for upper rack stops falling off. Upon inspection I found that they where loos and would fall off everything you pull that rack forward. I and ordering new stops. Customer requested that I come back. Office to reschedule.; ordrng 1 WP8565925 (STOP)