Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 6133 customer reviews

Diego G.

Diego G.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site. Check for no operation issues. Found error code F31. Found build up on air trap creating false reading the pressure switch. Cleaned out air trap and cycle, all functions tested OK. No leaks present. Job complete"

Near Shady Bluff Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Springwood, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Springwood, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"

Near Springwood, Wimberley, TX 78676
Paul R.

Paul R.

REFRIGERATOR GE PSS28KSHECSS Arrived onsite for the refrigerator to replace the broken paddle diagnosed on the previous visit by CL. I replaced the paddle and tested the unit. The ice functions worked but the unit wouldn’t dispense water due to the solenoid valve not opening with voltage to it. Need the office to research the fill valve and set the return date. Ordering C- NOTES.; ordrng 1 C-NOTES (Need the office to research the fill valve and set the return date.)

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR UNKNOWN HT21TS85SP "Arrived on site and found ice build up in freezer, removed evaporator cover and frost pattern looks good evaporator is not frosted over. Attempted to look up parts breakdown and there is not any parts or breakdown available. Spoke with GE tech line, they also could not find any parts availability for this model. refrigerator cannot be repaired with out any part availability. Incident number 181015-004118"

Near Bandera St, San Marcos, TX 78666
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a no ice condition. Ms stated that the ice melts and water drips out of the ice chute. I ran test 36 and found the ice box fan running but not at full speed and could hear it speed up and slow down. I also found the ice door leaking air. Ordering c-notes, W10846539 FAN, & W10919724 DOOR-ICE. ; ordrng 1 C-NOTES (THE CUSTOMER HAS A 5 YEAR EXTENDED WARRANTY THRU LOWES. THE CUSTOMER IS GOING TO CALL LOWES AND HAVE THEM SEND US ANOTHER DISPATCH. OFFICE TO ORDER PARTS AFTER WE GET THE NEW DISPATCH.) and 1 W10846539 (FAN) and 1 W10919724 (DOOR-ICE)"

Near Payne Ave, Austin, TX 78757
Kevin B.

Kevin B.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site and replaced knob diagnosed by previous technician, total has already been collected, center burner is operating properly, job complete"

Near Pincea Pl, San Marcos, TX 78666
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete

Near Toro Pass, Wimberley, TX 78676
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete

Near Toro Pass, Wimberley, TX 78676
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete

Near Toro Pass, Wimberley, TX 78676
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace inverter for refrigerator. Replaced part and tested unit. Found all is cooling properly at this time. No leaks were found at time of service.

Near Trailridge Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER ROPER RTW4516FW2 "arrived on site to inspect washer making loud banging noise. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error codes F2E3 and F8E1. Before continuing, I removed the console to inspect the control and found a connector not fully seated (F2E3). I pushed the connector in until it was fully seated. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end. I opened the top of the unit to inspect the tub ring and tub and I found that the tub ring is rubbing against the chassis and tearing up the tub ring. Also found where 4 of the 8 tub ring clips were broken. It appeared that the tub/basket assembly was sitting too high i the front causing the rubbing. I placed the unit in manual mode and removed the basket and tested the unit on high spin to inspect the gearcase spindle. The spindle was straight and not bent. I put the unit back together and am ordering a suspension kit

Near Wells Branch Pkwy, Austin, TX 78728
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete

Near Hub Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete

Near Hub Dr, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete

Near Hub Dr, Wimberley, TX 78676
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"

Near Kopplin Rd, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"

Near Kopplin Rd, New Braunfels, TX 78132
Diego G.

Diego G.

WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"

Near Kopplin Rd, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"

Near Provence Pl, New Braunfels, TX 78132
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED94HEXW0 "Arrived on site for unit buzzing with full load, found motor failed , ordering motor ; ordrng 1 279787 (motor)"

Near FM1660, Hutto, TX 78634
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site for refrigerator leaking. Customer stated leak started Monday and Tuesday. Inspected work area, found existing damage on floor and water damage to cabinet. Had customer sign waiver. Gained access to inlet valve and drain pan. Inspected drain pan and valve. No leaks detected. Advanced ice maker cycle, operated as designed. Found minor leak from inlet compression fitting. Properly fastened fitting. Inspected FC , no signs of water. Performed diagnostics mode and activated defrost cycle. Leaks no longer detected. All tested good, all water connections were dry."

Near Shadowpoint Cove, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MHW5100DW0 "Arrived on site and replaced all parts diagnosed by previous technician, after completely reassembling washer it is now giving an error code for overflow and there is no water in the washer. Also found main harness was crushed when counterweight broke loose and it will need to be replaced. Will also bring back any other possibilities to ensure a repair on next visit; ordrng 1 W10599356 (water inlet valve) and 1 W10746378 (harness) and 1 W10903220 (trap) and 1 W11044559 (hose) and 1 W11229597 (HARNESS) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near Barker Cypress, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for loud noise issue and no ice. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,per tech support need to install plastic thermistor and new Evap cover,Evap cover to be secured with 2 additional screws behind air tower. Ordering 2 screws,thermistor and coverFile#7723212829; ordrng 2 67006425 (SCREW)s and 1 W10902214 (THERMISTOR) and 1 WPW10501260 (EVAP COVER)"

Near Vista Village Cove, Austin, TX 78738
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and tested operation. Found no response from console. Inspected connections and found owi connection at board melted. Unit will need new harness, owi, control and console to repair. All water connections dry at time of service. ; ordrng 1 W11084121 (sensor) and 1 W11131692 (harns-wire)"

Near Tumlinson Fort Dr, Leander, TX 78641
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site for customer complaint of ice maker leaking water, found faulty wire harness and air baffle. I replaced parts, unit tested good."

Near McGregor Ln, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site and tested operation. Customer had video of loud vibrating noise coming from unit. Found vibration due to condenser vibrating on tile floor. Inspected cooling issues and found that the rails in freezer jamming and door hard to open me close causing ice build up due to air leak. Also found the damper in fresh food loud when opening and closing. Unit will need both freezer rails, damper, freezer door switch and ensure unit is leveled to repair. All water connections dry at time of service. ; ordrng 1 12002646 (light switch) and 2 WP13055901 (slide)s"

Near Milan Meadows Drive, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and tested operation. Found ice maker has water in it but will not harvest. Checked connections and found to be good and ice maker cycles properly in test mode. Checked bin sensors and found they are reading ice bin full when ice bin empty. Unit has failed receiver and emitter boards. Receiver board can be covered under S-Code per Dona. . All water connections dry at time of service. ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)

Near Johnson Rd, Leander, TX 78641
Derek S.

Derek S.

WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"

Near W 32nd St, Austin, TX 78703
Derek S.

Derek S.

WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"

Near W 32nd St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL ED5LHAXML10 "Arrived on site for for refrigerator not making ice. Performed diagnostics, advanced ice maker cycle. Found voltage going to ice maker. Found ice not ejecting due to heater in ice maker not heating. Verified coverage with the office. Removed and replaced ice maker. Properly fastened and wired. Advanced ice maker cycle, ice maker began to function properly. ice maker checks good. All water connections were dry"

Near Collingwood Dr, Round Rock, TX 78665
James C.

James C.

RANGE MAYTAG MER8775AS0 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete

Near Big Sur Dr, Cedar Park, TX 78613
Derek S.

Derek S.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"

Near Bluff Springs Rd, Austin, TX 78744
Derek S.

Derek S.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"

Near Bluff Springs Rd, Austin, TX 78744
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on job for complaints of not drying. Found the customer not using wet agent. Instructed customer on use and care. No leaks detected

Near Daisy Way, New Braunfels, TX 78132
Steve C.

Steve C.

MICROWAVE GE JE1455L003 Arrived on site for the unit is not heating. Tested the unit and found the display is extremely dim and the number 1 and start button intermittently does not work. Tested the unit and found the magnetron is defective. Unit will need a new magnetron and control board. Office will need to contact AHS and get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WB27X26081 (magnetron) and 1 WB56X23922 (control panel asm bk)

Near Oakland Hills Dr, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL MVWX655DW1 Arrived on job for complaints of not draining. Found the water valve not stopping. Replaced valve and test.

Near Lonesome, Canyon Lake, TX 78133
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB1275AWY0 Arrived on job for complaints of door falling and seal coming off. Seal was loose replaced. Spring for door weak replaced.

Near Red Cloud Peak, Canyon Lake, TX 78133
Derek S.

Derek S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to check unit for not drying the dishes, found heater not connected. Connected the heater and verified unit is working as designed, found incoming water was 70:degrees must be 120 for unit to wash and dry correctly per factory, cust instructs will not be covered, no water leak present at the time of service. Unit324, notified maint personnel"

Near Bluff Springs Rd, Austin, TX 78744
Derek S.

Derek S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to check unit for not drying the dishes, found heater not connected. Connected the heater and verified unit is working as designed, found incoming water was 70:degrees must be 120 for unit to wash and dry correctly per factory, cust instructs will not be covered, no water leak present at the time of service. Unit324, notified maint personnel"

Near Bluff Springs Rd, Austin, TX 78744
Robert J.

Robert J.

DISHWASHER MAYTAG MDB7749AWM2 Arrived on job for complaints of no power. Found fuse open. Replaced fuse and test. No leaks detected.

Near Buckeye Trail, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site for water leaking. Diagnosed air leak in insulation in ice chute,ice door sealing correctly and keeping melted ice in chute diagnosed unit will need freezer door. Need AUTHO approval; ordrng 1 LW10292433 (FREEZER DOOR)"

Near Applegreen Ln, The Hills, TX 78738
Arthur B.

Arthur B.

RANGE GE JB780SN1SS Arrived onsite for customer complaint of freestanding range not heating properly on RF element. Tested unit as if customer was using. Did find element cycles which is normal to prevent glass from cracking. Pot boiled water as intended. No other issues found at this time.

Near Birmingham Cir, Killeen, TX 76542
Kevin B.

Kevin B.

FREEZER WHIRLPOOL KFIV29PCMS00 "Arrived on site and found both sections are 70° on the interior. Attempted test 4 and three-way valve operated but no other functions are running. Also found pantry controller is out. Customer states there was a hissing noise and then a chemical smell which was likely the refrigerant leaking out. Turn over call to DG pers CS, do not reschedule until parts are ordered; ordrng 1 CNOTES (C NOTES) and 1 GIVETO (DG)"

Near W Coll St, New Braunfels, TX 78130
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXVB01 "Arrived onsite to install new compressor on SxS refrigerator. Removed compressor. Installed new compressor,dye drier and harness. Vacuumed unit down to -25psi and charged with 5.0oz of R134a. Tested unit. Unit began cooling immediately. Good frost pattern on evaporator. Advised customer to wait 24-48hrs for temperatures to settle. All water connections were dry at time of service."

Near Devonshire Ct, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site and found icemaker has failed, quoted customer for replacement."

Near Orchid Cir, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSD602ESS01 "832-289-9158 new home owner, Need upper trim panel. Arrived on site and found upper trim panel is dented, will need to bring back a new one to correct issue.; ordrng 1 W10839793 (nameplate) and 1 W11162118 (UPPER STAINLESS TRIM)"

Near Antigua Cove, New Braunfels, TX 78132
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged outside. Advised customer to have house ventilation cleaned for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Ridge St, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found fresh food section is frosted over, took one picture. Went over correct defrost procedure with customer and refrigerator will need to be rescheduled after defrost. No water leaks from connections at time of service.; ordrng 1 NEEDS (DEFROST)"

Near River Chase Way, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 Arrived onsite for customer complaint of icemaker not making ice and leaking in dispenser area. Attempted to run test thru diagnostics. Removed and replace UI. Ran diagnostics and found error code E2 (Lost Home Position) in test 056. Also ran test 36 (Icebox Fan). Found fan not moving as well. Removed and replace icemaker and icebox fan. Reassembled. Tested unit. Unit called for water immediately. No other issues found. All water connections were dry at time of service.

Near Kempner, TX
Arthur B.

Arthur B.

MICROWAVE MAYTAG MMV1174FZ2 "Arrived onsite to install new magnetron,capacitor and diode from prior tech’s diagnosis. Uninstalled unit and removed magnetron,capacitor and diode. Installed new replacements. Reassembled. Reinstalled new unit back above stove and tested unit with 1 cup of water @2 mins. Water was boiling. No other issues found."

Near Gaylon Street, Copperas Cove, TX 76522
Clif L.

Clif L.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washing machine that is making unusual noises went running. Tested unit and found gearcase failed and leaking oil. Found oil saturated into belt, pully cover, motor, and capacitor. This is causing poor spinning and motor failure as well. All previously listed parts including gear case will need to be replaced to complete repairs. Return date is set for 10/22/18.; ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (pulley shield)"

Near VLG O THE HLS, TX 78738
Kevin B.

Kevin B.

MICROWAVE AMANA AMV2307PFS0 Arrived on site and inspected microwave and found control panel user interface is not showing properly. Took one picture. Will need to bring back new control board to correct issue.; ordrng 1 W10849846 (cntrl-elec)

Near Mary Max Circle, San Marcos, TX 78666
Clif L.

Clif L.

DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that is throwing error codes. Found a vent assembly inside unit had come unattached and control board shorted out. Replaced control board and tested unit after reattaching vent assembly inside cavity of unit. Found all is working properly at this time and no other failures were present. AHS approved control replacement per EB.

Near Scorpion Dr, Lakeway, TX 78734
Clif L.

Clif L.

RANGE KITCHENAID KESC300HBL8 Arrived on site to diagnose a range that is not heating properly. Tested all burners and oven assembly and found operation corrected units and no mechanical failures at this time. Advised homeowner on cycling burners and heat ratings for stores as well as proper preheat times for this oven. No repairs are needed at this time and all is working properly.

Near Austin, TX 78734
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE334GPS Arrived on site to diagnose a dishwasher with a dented outer panel. Found outer door panel dented on right side. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Titus Ct, Austin, TX 78732
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for the unit fan motor will not turn on. Tested the unit and found none of the fan speed work. Found no voltage to the fan motor. Replaced the control and tested the unit. Unit fan only works on low speed. Unit needs a new fan motor. Office will need to reschedule customer. Still under construction. ; ordrng 1 W11252443 (FAN MOTOR)

Near Westinghouse Rd, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL GU2455XTSS3 "Arrived on site for dispenser not opening during wash . Ran diagnostics . Dispenser was opening , found control board failing . Quoted customer parts and labor . Declined further service . Job complete . . No water leaks detected at time of service ."

Near Nueces St, Austin, TX 78701
Diego G.

Diego G.

DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)

Near Sunrise Canyon Rd, Wimberley, TX 78676
Diego G.

Diego G.

DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)

Near Sunrise Canyon Rd, Wimberley, TX 78676
Diego G.

Diego G.

DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)

Near Sunrise Canyon Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HZ0 CS to run call

Near N Interstate Hwy 35, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW0 "arrived on site and found control not able to enter calibration. Replaced control. All checks good. Removed stuck sheet. No burrs or knicks all checks good, unit is operating as designed. Advised customer on unit repair."

Near Epiphany Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and found unit motor dead. Replaced sump and motor. Now unit is operating as designed. All checks good.

Near Samuel Welch Way, , TX 78653
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS1 Arrived on site and found unit display intermittent. Found display wiring to control loose. Clipped in place. Now unit appears to be operating properly. All checks good.

Near Condor Way, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM3160RF2SS "Arrived on site for microwave having no power. Customer stated that the kitchen lights flicker when operating the microwave and unit has been serviced 3 times within a year. Unplugged unit, tested voltage at outlet, found within range. Traced voltage to noise filter board and tested board. Found 20 amp fuse open. Replaced fuse.Tested door switches, check good. Turned unit on, ran cooking operations, microwave checked good. Found fuse had blown when unit was in standby mode(door shut and not heating). Replaced fuse again, opened and closed door several time. Heated water up for 2 minutes , empty water and refill and ran test again. Operating as designed. Recommend to have an electrician to inspect voltage issue. According to manufacturer installation requirements unit needs to be on it’s on 20 amp breaker. Microwave tested good. ; ordrng 1 SEENOTE (PLEASE REPORT TO AHS)"

Near Chandler View Trail, Round Rock, TX 78665
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW Arrived on site and found unit operating with clogged airtrap. Cleared airtrap correcting wash cycle problems of emergency draining. All else passes inspection In diagnostics. No leaking. Advised customer to use less soap.

Near Plainfield Ct, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for unit not making ice. Performed diagnostics mode and tested ice maker, found ice maker not responding. Removed ice maker and tested still no response. Tested DC voltage and found none. Tested at connector to door and found 14 volts DC. Called tech support and verified fault (SR#7723215981). Will need to replace door. Office to schedule appointment when ETA is available. Please allow 6 to 8 weeks to receive door. ; ordrng 1 LW10691266 (FC DOOR STAINLESS ) and 1 SEENOTE (SEE NOTE)"

Near Andover Dr, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR6600FZ0 "Arrived on site for range oven getting error E2F1. Performed diagnostics mode and verified error code. Gain access to temperature probe and checked resistance, found within range. Tested at control board, tested good. Found faulty control board. Will need to order control, will return with probe on hand. Scheduled return for Wednesday the 24th due to customers availability. Customer requested A.M. for return.; ordrng 1 CNOTE (REQ AM) and 1 W10833885 (SENSOR) and 1 W11101561 (CONTROL)"

Near Sweetgum Ln, Round Rock, TX 78665
Arthur B.

Arthur B.

MICROWAVE GE JVM3162RJ1SS "Arrived onsite to install parts to OTR microwave from prior tech’s diagnosis. Uninstalled unit and removed faulty magnetron,transformer, capacitor and diode. Installed all new replacements. Reassembled. Reinstalled back above range. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found."

Near Jester Court, Copperas Cove, TX 76522
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not heating, found we didn’t have proper power getting to unit. Instructed customer to call electrician."

Near Ridge Dr, Johnson City, TX 78636
Brandon C.

Brandon C.

DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of intermittent drying issues. Put unit into diagnostic mode, found error code F2E1, stuck UIB button, I reset error and ran diagnostic test cycle. Unit passed every test, heating is fine."

Near Buda, TX 78610
Brandon C.

Brandon C.

DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of door not closing well, I replaced strike and catch, unit tested good."

Near Cowboy Cove, Kyle, TX 78640
Brandon C.

Brandon C.

OVEN KITCHENAID KEBS208SSS04 Arrived on site for customer complaint of oven not heating and all in the upper oven. Customer ran a self clean and the thermal fuse blew. Ordering thermal fuse; ordrng 1 WP8304452 (fuse-thrml)

Near Black Stone Cove, Driftwood, TX 78619
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSS25WSTISS "Arrived on site to,install previous diagnosed part. Gained access to dispenser and added tube heater. Attempted to thaw out water line with low heat. Unit will have to be thaw out for water to work. Not able to manually defrost due to possible of damaging door. Once unit had been thawed tube heater will keep water line from freezing but will not melt the existing ice. All tested good, no water leaks present."

Near Tom Kite Dr, Round Rock, TX 78664
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC7AS04 Arrived on job for complaints of no power. Fuse open. ; ordrng 1 WPW10545255 (fuse-thrml)

Near River Chase Dr, New Braunfels, TX 78132
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH73521CS6 WMH73521CS6 Arrived to inspect glass falling from microwave. I found the bulb had shattered and could not be removed by the customer. I extracted the bulb bayonet and removed remaining glass fragments. The customer will replace the bulb. Operational test ok.

Near Vintage Way, Harker Heights, TX 76548
Derek S.

Derek S.

COOKTOP JENN-AIR JIC4430XB "Arrived on site to check unit for f47 error, Mrs states the entire unit has been replaced with a new unit and same issue reoccurs, ordering parts for repair, need to call techline to document; ordrng 1 W10857232 (MODULE) and 1 WPW10328492 (FUSE)"

Near Kinney Ave, Austin, TX 78704
Derek S.

Derek S.

COOKTOP JENN-AIR JIC4430XB "Arrived on site to check unit for f47 error, Mrs states the entire unit has been replaced with a new unit and same issue reoccurs, ordering parts for repair, need to call techline to document; ordrng 1 W10857232 (MODULE) and 1 WPW10328492 (FUSE)"

Near Kinney Ave, Austin, TX 78704
Derek S.

Derek S.

WASHER MAYTAG MVWX655DW1 "Arrived on site to repair unit for not starting, found error code lid lock, verified lid lock is not working, ordering parts for repair no water leak present at the time of service; ordrng 1 W10838613 (LATCH LID)"

Near Algarita Ave, Austin, TX 78704
Derek S.

Derek S.

WASHER MAYTAG MVWX655DW1 "Arrived on site to repair unit for not starting, found error code lid lock, verified lid lock is not working, ordering parts for repair no water leak present at the time of service; ordrng 1 W10838613 (LATCH LID)"

Near Algarita Ave, Austin, TX 78704
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave that the cavity light stays on when the door is closed and the unit won’t work. I found the door switches failing and falling apart. I replaced the door switches and interlocks and tested the unit. The unit is working as designed.

Near Rockwood Ln, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator that will not dispense ice. I found the auger motor with 117VDC/24VAC to it and only humming like the gearbox is locked up. I found a lot of ice build up around the motor. The ice chute seal and the ice door are good and are working as designed. I advised the customer on using crushed ice. I also advised removing the ice bin if there is a power outage. I replaced the auger motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Steck Ave, Austin, TX 78759
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254EBL1 Arrived onsite for the dishwasher to replace the control that was diagnosed as defective on the previous visit keeping the dishwasher from draining. I replaced the control an tested the unit. The unit is working as designed. There were no water leaks present at the time of service. The control is covered under the 60 month parts warranty. Call complete.

Near Spurflower Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived onsite for the refrigerator to replace the previous diagnosed defective UI. I replaced the UI and tested the unit. The unit is working as designed. Ms stated the dispenser had been dripping water out after they get water. I tested the water dispenser after I replaced the UI and there were no drips present. The unit is working as designed. There were no water leaks present at the time of service. The part is covered by the factory. Use Authorization # KGU8G00EP1. Call complete.

Near Mesa Ct, Austin, TX 78731
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZQ1 "Arrived on site for too much ice diagnosed ice over filling bin ran diagnostics faulty bin thermistor. Removed faulty thermistor,installed new bin thermistor ran diagnostics all test passed."

Near W 15th St, Austin, TX 78701
Arthur B.

Arthur B.

COOKTOP GE JP356BM3BB "Arrived onsite for customer complaint of cooktop RF element not coming on. Upon removing glass cooktop,found selector switch knob will not come off and is seized to shaft. Will need to order knob,and switch selector to complete repair. OF to R/S since knob is out of stock. AHS will advise how to proceed.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WB03T10269 (knob asm (selector)) and 1 WB24T10115 (switch selector)"

Near Flat Slate Drive, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR KITCHENAID krff507ess01 "Arrived on site for unit not able to be moved. Found damaged wheel on right side assembly. Replaced roller assembly,unit now able to be rolled out. Called partner team covering repair under autho KH09PH0MPL1; used 1 WPW10515762 (ROLLER ASSY) from stock"

Near Drossett Dr, Austin, TX 78744
Arthur B.

Arthur B.

MICROWAVE HOTPOINT RVM1535DM2BB "Arrived onsite to install new fuse to OTR microwave. Removed vent and removed blown fuse. Installed new replacement. Tested unit. Upon testing, found loud humming noise and unit fuse blew again. Unit will need new magnetron,HV transformer,capacitor and diode. OF to R/S once AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WB27X10597 (h.v. diode) and 1 WB27X10825 (c-oil) and 1 WB27X10826 (trans h.v) and 1 WB27X10827 (asm - mgt)"

Near Deputy Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool. Lights on unit not running powered unit off through ui,powered unit on unit will not power on diagnosed failed main control. Installed new control powered unit on compressor and fans powered on unit cooling down."

Near Orisha Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK276SSS00 Arrived on site to test unit for led display not showing bright enough. Replaced board test unit an dunit test good job complete

Near Lost Meadow Trail, The Hills, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE20IXSS2 Arrived on site to test unit for unit not getting water in. Test unit and found unit not draining. Removed drain motor and found glass in drain motor. Removed glass test unit and unit test good unit getting water and washing and draining correctly. Job complete no leaks present at this time.

Near Rivulet Ln, Lakeway, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE GE JE1860SB002 Arrived on site to test unit for unit not heating and making loud noise. Test unit and found bad magnetron. Replaced mag test unit and unit test good unit heating and no more loud noise job complete

Near Flint Rock Rd, Austin, TX 78738
Jerry C.

Jerry C.

WASHER WHIRLPOOL WFW75HEFW0 WFW75HEFW0 Arrived to instal previously diagnosed and ordered part. I found the tub assembly damaged from shipping and the drain pump connection area was marred and the mount posts were damaged. I discussed the issue with management and we elected to re-order the part. Office to have tech GC inspect prior to scheduling. No access to washer on this call.; ordrng 1 CNOTES (TECH TO INSPECT / RETURN SERVICE SCHEDULE) and 1 W10901030 (tub-outer)

Near Turquoise Way, Jarrell, TX 76537
Scott  M.

Scott M.

WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for start button not working . Found the spring has gone from button . Replaced console .unit will now start . Tested unit . No water leaks detected at time of service . Customer is having during stand pipe issues, when unit goes in to drain the standpipe will start to overflow. Will need a plumber to fix the issue."

Near Funston St, Austin, TX 78703
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “oven calibration” complaint. Inspected unit and verified temperatures, using Whirlpool’s three count meathod(three high and three low counts on temps). Unit averages out to 353 degrees Fahrenheit, when set point temp was 350 degrees. This is well within +/-25 degree allowance. Unit is performing as designed. No leaks detected, at time of service. Number given by customer, was for office and no one answered. House was unlocked. No contact made with customer."

Near Canary St, Cardinal Hills, TX 78734
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “not draining” complaint. Inspected unit and found piece of glass in drain pump. Vacuumed water out of unit and removed glass from drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Renegade Drive, Hornsby Glen, TX 78725
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for “door lock issues” complaint. Inspected unit and found faulty door interlocks and switches. Removed and replaced door interlocks and switches. Tested unit. Unit is performing as designed.

Near Minnoch Ln, Austin, TX 78754
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for the refrigerator to replace the previous diagnosed defective parts. I replaced the fan harness and the evaporator cover. I mounted the evaporator thermistor with aluminum tape and tie wrapped it to the evaporator. I tested the unit and it is working as designed. There were no water leaks present at the time of service.

Near Highview Dr, Austin, TX 78750
Scott  M.

Scott M.

WASHER MAYTAG MVWB955FW1 "Arrived on site for unit just staying on on cycle and not starting . Ran diagnostics got motor heating error code . Checked stator and rotor both checked good . Unit wouldn’t start diagnostics cycle . Replaced control and UI . Unit will now change cycles but still not go into diagnostics . Ordering stator ,rotor , clutch , drain motor , latch , valve ,and another control just Incase . No water leaks detected at time of service . Return 10/22; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10876600 (pump-water) and 1 W10912345 (CONTROL) and 1 W11188327 (LATCH) and 1 W11188329 (VALVE)"

Near Vista Ln, Austin, TX 78703
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9550WW00 Arrived on site to diagnose a washing machine that is not draining. Tested unit found motor for drain pump shorted out. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Summer Canyon Dr, Austin, TX 78732
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG525S0HS0 Arrived on site for oven making noise . Found oven is igniting properly and has good flame spread . Informed customer this is normal sounding . Did find control panel Misalignined on screws causing right side to drop lower the normal placement . Vent is partially covered up . Causing heat to vent up into electronics . Ordering end cap and panel. No gas leaks detected at time of service . Call to set up return visit . ; ordrng 1 W11026866 (PANEL CONTROL) and 1 W11219665 (END CAP )

Near Oak Cliff Dr, Austin, TX 78721
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WFG505M0BS3 "Arrived on site for damaged side and top, R&R cooktop and side panel, no gas leak on site"

Near Dr, Silverado Mobile Home Park, TX 78660
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave not heating . Found one of the switches not getting continuity . Replaced all switches . Unit still not heating . Found control relays not working . Ordering control. Please call to set return .; ordrng 1 W10892389 (CONTROL)

Near Old Manor Rd, Austin, TX 78724
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for clutch and GEARCASE replacement, R&R clutch and GEARCASE and tested good, no noises no leaks"

Near Cloud Ct, Round Rock, TX 78681
Wesley P.

Wesley P.

OVEN GE JTP20B0F6BB Arrived on site and found unit thermocouple way out of range and displaying as 325 and climbing at room temp. Fan running to cool down at all times. Ordering sensor and control. Sensor only to be replaced. ; ordrng 1 WB23T10015 (sensor) and 1 WB27T10411 (oven control)

Near Terrace Meadow Way, Manor, TX 78653
Tyler B.

Tyler B.

WASHER MAYTAG MVWC465HW "Arrived on site for screeching, found GEARCASE leaked oil over components causing belt slip. R&R GEARCASE and tested good no leaks on site"

Near White Oak Loop, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher dispenser not dispensing detergent. Upon further inspection, I placed the unit in diagnostics and tested and it showed error codes F4E3 (motor not running). I cleared the error code and continued with testing. The unit began to dispense water into the tub, but the motor never came on. I drained the water from the unit and removed and replaced the sump/motor assembly and tested the unit again. The unit operated as designed with no error codes at the end and I poured water onto the heating element and it sizzled as expected. No water leaks observed during service, job completed."

Near Audane Dr, Austin, TX 78727
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 "Arrived on site for burn power block, R&R block and cleaned connections and tested good, spinning and heating"

Near Wood Glen Dr, Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door not latching. Upon arrival, the customer advised that the unit is latching now. I advised that I would inspect the unit anyway to make sure it’s operating properly. Upon further inspection, I placed the unit in diagnostics and tested and when I closed the door, I found that the left side of the door was dragging/rubbing. The unit showed error code F5E1 (door stuck open). I clear3d the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I leveled the unit and the door closed properly. I advised the customer of my findings and also advised that the leveling feet are barely sitting on the tile and would need something to support them as the floor tile cuts off too soon and the leveling feet cannot sit flush with the floor. No water leaks observed during service, job completed."

Near Corpus Christi Dr, Austin, TX 78729
Lou S.

Lou S.

DISHWASHER WHIRLPOOL JDB9000CWP1 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from the under the door around the float switch area. Looking underneath the unit, I found dry water residue just under the float switch and on the right side hinge/leg area. I placed the unit in diagnostics and tested with no error codes present. The unit operated as designed with no error codes and no leaks. I questioned the customer on types of detergent they use and he advised that he uses liquid gel. The customer advised that he fills the prewash reservoir and the detergent reservoir. I advised the customer that it was too much detergent and it’s causing the water to overflow the reservoir in the tub. I recommended that they never use the prewash reservoir and only use enough detergent in the detergent reservoir to fill up to the line in between where it says hard water and soft water. I recommended that they use dishwasher major

Near Flyway Ln, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDBH979AWS3 Arrived onsite and unit operating as designed. Installed handle guard from previous part. Now unit repair is complete. Advised customer on repair.

Near Elysian Fields, Austin, TX 78727
Jerry C.

Jerry C.

OVEN KITCHENAID KEBC107KSS05 "Claimed preheat at 292 and climbed to 301 and hovered for several minutes between 300 and 305. The unit will require the sensor and control. The control p/n 8303017 does not appear to be available, office to research. The sensor alone may be able to repair the unit. Office to contact the customer to arrange return service dependent upon control availability. Please see so# 201957 at the same location and schedule both at the same date.; ordrng 1 8303017RESEARCH (CONTROL RESEARCH) and 1 WPW10131825 (sensor)"

Near Royal St, Salado, TX 76571
Jerry C.

Jerry C.

WASHER AMANA NTW4600YQ0 "NTW4600YQ0 Arrived to inspect washer making noise and moving. I found the suspension rods were completely worn out and the tub would bounce excessively. Due to the movement of the tub, the tub ring and bleach dispenser were damaged and will require replacement. Office to report to the extended warranty coverage and the customer will be contacted. No leaks observed during service and the customer will not use the unit due to hazardous conditions. ; ordrng 1 W10780048 (suspension) and 1 WPW10192089 (bleach disp assy) and 1 WPW10215107 (tub ring)"

Near Cayuga Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect ice crushed only. I found the actuator on the ice bin was stuck in the crushed position. I corrected the lever position and tested. Operational test good, no leaks observed during service."

Near Royal St, Salado, TX 76571
Jerry C.

Jerry C.

RANGE WHIRLPOOL RF361PXKQ0 "RF361PXKQ0 Arrived to instal previously diagnosed and ordered parts. I found the LF and RR burners were the affected ones and the switches ordered were for the LR and RF and incompatible. The gasket ordered was for the liner and will need to be re-ordered. Office to order 2x infinite switches for large burners and oven door gasket. ; ordrng 2 WP3148953 (switch-inf, LF AND RR)s and 1 WPW10658354 (gaskt-door)"

Near Creasey Dr, Temple, TX 76501
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 "Arrived on site and found left front burner flame is high, adjusted it to match others. Range is operating properly, job complete."

Near Mary Max Circle, San Marcos, TX 78666
Jerry C.

Jerry C.

DISHWASHER GE GDT580SMF7ES GDT580SMF7ES Arrived to instal parts. I removed and replaced the spray arms that were previously ordered and discussed the issues with the customer. I found they were having to refill the rinse agent dispenser every two cycles. The rinse agent dispenser was greatly over-dispensing and causing water flow issues and leaving deposits within the chassis. The upper spray arm mounting hub was broken and will require replacement. Office to order detergent dispenser and upper spray arm tube assembly. No leaks observed during service. ; ordrng 1 WD12X22497 (conduit main asm) and 1 WD12X24058 (DISPENSER)

Near Meagan Ct, Harker Heights, TX 76548
Paul R.

Paul R.

VENTHOOD WHIRLPOOL GZ7936XHS0 "Arrived onsite for the vent hood that is stuck in the up position. I found 123VAC to the motor and the unit only humming. Either the gearbox is locked up or the unit has a defective limit switch or both. Ordering C-NOTES, WPW10323310 MOTOR-GEAR, & 3EA. WPW10240604 SWITCH.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION JUST IN CASE. THE UNIT MIGHT ONLY NEED ONE PART BUT COULD NEED ALL OF THEM. OFFICE NEEDS TO SCHEDULE THE RETURN VISIT PENDING PARTS AUTHO.) and 3 WPW10240604 (SWITCH)s and 1 WPW10323310 (MOTOR-GEAR)"

Near Indus Cove, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for no cool. Found unit not entering defrost ordering harness assembly and main control return appt set for Tuesday. 10/23 will need 2 hrs for repair; ordrng 1 2HRS (2 HRS) and 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL)

Near Colorado St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2269VEW1 Arrived on site for no cool. Lights on unit not powering on display will not power on diagnosed failed main control.

Near Manchaca Rd, Austin, TX 78704
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7000DW1 "Arrived on site for “unit not heating/drying clothes” complaint. Found unit pushed too close to wall, binding old style vent line. High limit thermostat blown and reset. Test kit verified blockage. Ordering new high limit thermostat. Office to set return schedule to coincide with call 202042.; ordrng 1 279816 (thermal cut off hi)"

Near Lady Grey Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

OVEN GE JGBS03PPA2WH "Arrived on site for igniting issues, found igniter failing a tube corroded, need CNOTE part author and part find, CNOTE office reschedule. No gas leaks on site ; ordrng 1 WB19K06 and 1 WB28K10010 (tube,burner lf)"

Near Killingsworth Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL AMV2307PFB "Arrived on site for door switch issues, found supplied interlocks incorrect to model, ordering correct interlocks. ; ordrng 1 W11252186 (UPPER INTEROPCK) and 1 W11252187 (BOTTOM IL)"

Near Oatmeal Drive, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for fan and blade replacement, R&R fan and blade and tested good, no noise no leaks on site."

Near Vista Isle Dr, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

DISHWASHER MAYTAG MDBH955AWS "Arrived on site for dishwasher not cleaning dishes. Per diagnostics mode, no error codes. Found light not working on hi temp wash. Found when selecting rinse only control will not activate. Found lower rack wheel missing. Will need to replace control and UI to complete repair. Unit is operational on most options. Failures due to normal wear and tear. Office to schedule appointment when ETA is available. Will need to get authorization to complete repair. ; ordrng 1 12002709 (board control) and 1 6-920244 (cntrl-elec) and 2 WP99002780 (WHEEL)s"

Near Cranston Dr, Round Rock, TX 78664
Lou S.

Lou S.

RANGE WHIRLPOOL SVD48600B "arrived on site to inspect range display not working. Upon further inspection, I found that the range UI display did not come on and when I pressed the Bake, Broil and other buttons on the UI panel nothing came on except for when I pressed the fan button, the fan came on. I removed the control panel and disconnected the harnesses. Per the wiring diagram, it says to ohm the harness so I did and it is good. Per the wiring diagram, it says that if the harness ohms good then replace the board. I wasn’t certain on which board to replace; therefore, I contacted Techline and was advised to replace the UI board, but order both the UI board and the main control board in case the main control board is not providing enough voltage to the UI board. File #7723219241. The UI control will need to be replaced first, before replacing the main control per Techline! The customer requested that LSO complete the repair should they decide to move forward (CNOTE-LSO). No gas leaks

Near Neenah Cove, Austin, TX 78717
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site. Checked all wiring and then replaced filter board per tech line reccomendation. Braker tripped and fuse opened. Called tech line and walked through switch placement and wiring again. Found that door switch is in incorrect position. Also research found that incorrect switches are in unit which is why the failure is the same. Called trade partner and discussed with apartment management. CS will return tomorrow to install correct parts in unit and if non functional will document non repairable (by CS)

Near N Interstate Hwy 35, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found repair kit is needed to alleviate rumble noise. Advised customer of needed repair. requested Tuesday service. Needs vent cleaning. Customer requested written statement for office for vent cleaning. ; ordrng 1 4392065 (dryer repair kit)

Near Alameda Trace Cir, Austin, TX 78727
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED8500DW3 "Arrived on site for “runs for five minutes, then shuts off” complaint. Inspected unit and found F4E1-F4E4 error codes. Checked all connections and found to be good. Removed and replaced ACU and console. Venting checks good."

Near FM535, Cedar Creek, TX 78612
Joseph C.

Joseph C.

WASHER GE GLWN2800DWS "Arrived on site for “unit leaking from underneath” complaint. Inspected unit and found pressure hose loose, at tub. Reconnected hose to tub. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Mod/Ser sticker is missing from unit. Instructed customer to contact GE for replacement."

Near Pine Valley Loop, Smithville, TX 78957
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW8540BW1 Arrived on site for “ul error code” complaint. Inspected unit and found bearings worn out. Quoted customer for parts and labor. Customer declined services.

Near Mamalu Dr, Bastrop, TX 78602
Dona W.

Dona W.

RANGE WHIRLPOOL WFE540H0AS1 "Arrived on site for bake element had caught on fire. Customer had already replaced element but unit would not heat. Found control no longer sending voltage to element. Replaced main control and verified all operations working properly, tested cooktop and oven for correct temps. All operations check good. Customer had unit pulled out and customer reinstalled unit after repair."

Near White Oak Way, Killeen, TX 76549
Joseph C.

Joseph C.

WASHER MAYTAG MVWC415EW1 "Arrived on site for “wash cycle not working properly” complaint. Inspected unit and found drain pump clogged with a pillow case. Removed blockage. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near FM 969, Bastrop, TX 78602
Derek S.

Derek S.

WASHER ROPER RTW4516FW2 "Arrived on site to repair unit for taking to long to add water, I found a piece of debris in the water level pressure hose, cleared out the debris and verified all operations in service test, gave tips for best performance, unit working as designed, no water leak present at the time of service"

Near Cougar Dr, Austin, TX 78745
Derek S.

Derek S.

WASHER ROPER RTW4516FW2 "Arrived on site to repair unit for taking to long to add water, I found a piece of debris in the water level pressure hose, cleared out the debris and verified all operations in service test, gave tips for best performance, unit working as designed, no water leak present at the time of service"

Near Cougar Dr, Austin, TX 78745
Robert J.

Robert J.

OVEN JENN-AIR JGRP548WP02 Arrived on job for complaints of right oven not working. Found the wire to ignite not connected. Recommend wire and test.

Near FM 775, Seguin, TX 78155
Robert J.

Robert J.

WASHER AMANA NTW4516FW1 Arrived on job for complaints of washer not shutting off. Customer said washer working normal.

Near Stratton St, Seguin, TX 78155
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of noise in spin. Seal from gearcase bad. Replaced gearcase and cam kit . After replacement of parts test washer . Operation normal

Near E Kingsbury St, Seguin, TX 78155
Brandon C.

Brandon C.

DRYER MAYTAG MGDC215EW2 "Arrived on site for customer complaint of long dry times. When I arrived the vent hose was removed from the dryer, I ran test cycle, unit tested good, cycling on and off as designed. Customer is going to run a load with vent disconnected and call us back if there are any issues."

Near Cornflower Dr, Austin, TX 78739
Paul R.

Paul R.

DISHWASHER GE PDW7880P00SS "Arrived onsite for the dishwasher not washing the dishes well. I found the upper rack wash arm not moving. The pump appears to be putting out enough pressure to allow the arm to move so I believe there is an issue with the conduit and arm. Need to replace the conduit and upper wash arm and components to further test. The pump could possibly still be needed. Ordering c-notes, WD12X10352 HUB SPRAY ARM MID, WD01X10384 BEARING MID SPRAY ARM, WD12X10147 CONDUIT MID SPRAY, WD22X10046 ARM SPRAY MID ASM, WD02X10067 SCREW 8-16 HXW 1/2 SS, & WD12X10057 CONDUIT MAIN. Marking the prescreened wash pump as UORV. ; ordrng 1 C-NOTES (NEEDS AUTHORIZATION PER EB.) and 1 WD01X10384 (BEARING MID SPRAY ARM) and 1 WD02X10067 (SCREW 8-16 HXW 1/2 SS) and 1 WD12X10057 (CONDUIT MAIN) and 1 WD12X10147 (CONDUIT MID SPRAY) and 1 WD12X10352 (HUB SPRAY ARM MID) and 1 WD22X10046 (ARM SPRAY MID ASM)"

Near Heliotrope Ct, Austin, TX 78733
Brandon C.

Brandon C.

DRYER MAYTAG MED3500FW1 "Arrived on site for customer complaint of noise issue, found noise was coming from motor and blower wheel, I replaced motor and blower wheel, unit tested good."

Near Serlio Dr, Austin, TX 78739
Brandon C.

Brandon C.

DRYER MAYTAG MEDE300VW0 "Arrived on site for customer complaint of dryer not starting. I found heating element shorted to ground causing thermal fuse to blow. I installed heating element, thermal fuse, and repair kit. Unit tested good. "

Near Jack Nicklaus Dr, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSP48QMS00 "Arrived on site for customer complaint of ice not dispensing, found clog in ice chute due to crushed ice. I instructed customer on proper care and cleaning of ice buckets inside of door. Unit sealed good, ice door sealed good, ice maker working good. No leaks at time of service."

Near Eagle, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for damaged freezer door,removed damaged door installed new freezer door checked door seal good ."

Near W 51st St, Austin, TX 78756
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “water on back wall” complaint. Inspected unit and found evaporator encased in block of ice. Instructed customer to shut off unit and thaw for 24 hours, with freezer door open. Unit was installed in alcove in a crooked manner. Freezer door open by .5”. Ordering new defrost heater, control and thermistor. Office will need to set return schedule, due to need for two hours. No leaks detected, at time of service.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10316760 (thermistor) and 1 W10524056(PSP) (heater) and 1 WPW10739408 (cntrl-elec)"

Near Alta Vista Dr, Bastrop, TX 78602
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site to diagnose a refrigerator that is leaking from the icemaker. Found front icemaker seal failed causing the leak. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.Icemake

Near Long Bay Cove, Austin, TX 78732
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice issue. Ran diagnostics found dispenser tube disconnected from recirculating pump. Installed tube correctly to pump tested recirculating pump passes. Found slight kink on external drain pump,removed kink advised customer if unit continues to shut itself off external drain tube will need to be replaced. External drain tube part and labor not covered under warranty due to installation warranty. Repair of recirculating tube covered."

Near Three Rivers Dr, Austin, TX 78746
Joseph C.

Joseph C.

RANGE GE JB630DF4WW "Arrived on site for “cracked cooktop” complaint. Inspected unit and found cooktop cracked over front right burner. This is due to heat. Ordering new cooktop. Office will need to get authorization, before repairs can be made. Please make last call of the day.; ordrng 1 LASTCALLOFTHEDAY (LAST CALL OF THE DAY) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WB62X25973 (rangetop glass asm )"

Near Cedar Creek Cir, Cedar Creek, TX 78612
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX988SIBW01 "Arrived on site for refrigerator having ice devolving on bottom of unit and not allowing customer to open door. Inspected door gasket and seal to unit. Found frost had gotten between door and panel and causing it to separate, causing gasket to fall and not seal (see SD-QuickPic). Added adhesive in gap and placed gasket in place. Added silicone in space between panel and door (see SD-QuickPic). Removed ice buildup and installed door. Inspected door gasket and seal. Added insulation/gasket kit to bottom gasket. Spoke with customer on failure and repair. Requesting to leave freezer door shut for 24 hours. All checks okay at time of service, no water leaks present."

Near E Legend Oaks Dr, Georgetown, TX 78628
Robert J.

Robert J.

OVEN JENN-AIR JJW3830WP02 Arrived on job to replace appliance manger and sensors. After replacement of parts test oven temperature.

Near Blush, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Arrived on site for refrigerator ice maker not producing ice. Customer stated that everything is staying frozen and buying store ice and staying frozen. Measured temperature in FC and found within range. Inspected ice maker. Cycled ice maker and monitor cycle, cycle completed and filled. Tested water pressure, checked good. Attempted to contact tech support and they are temporarily unavailable. Unit passed all test at time of service. No water leaks present. Asked customer when available to do a time count by empty ice container and let unit run about hours and count ice cubes."

Near Cliffbrake Way, Georgetown, TX 78626
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job for complaints of low water pressure. Confirmed low water pressure but ice normal. Customer request pm appointment. Valve not complete open on dispenser solenoid. ; ordrng 1 W11043013 (valve)

Near Prairie Hill, Seguin, TX 78155
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for range leaking gas. Found gas line disconnected and caped off. Connected unit and tested for leak, none was found. Tested bake and broil and found solenoid on valve intermittently failure on broil solenoid. Removed valve assembly and installed new. Tested connection for leak. Tested unit in bake and broil cycle. All tested good, no gas leaks present."

Near Georgetown, TX 78633
Arthur B.

Arthur B.

WASHER SAMSUNG WA45H7200AW Arrived onsite. Customer advised that Mr. Appliance has already been out to diagnose and repair. Mr. Appliance is t come out today to complete repair. No work performed.

Near Rosita Oak Dr, Killeen, TX 76542
Tyler B.

Tyler B.

MICROWAVE MAYTAG MMV1174FZ0 Arrived on site for mounting plate drop off as asked by customer. Left plate with customer

Near Janae Ct, Georgetown, TX 78626
Arthur B.

Arthur B.

WASHER MAYTAG MVWC555DW1 "Arrived onsite for customer complaint of top load washer not completing cycles and making lid noises when spinning. Upon inspection,found inner wash basket is wobbling inside tub. Also, washplate is seized and will not come off. Unit will need new gearcase,washplate and inner basket to complete repair. Customer advised not cost affective to repair. All water connections were dry at time of service."

Near Wagner Dr, Waco, TX 76712
Dona W.

Dona W.

OVEN HOTPOINT RB757WC2WW "Arrived on site for seal on door stating it was broken, found lower part of door gasket is worn but cosmetic and still fully functional. Tested temperatures in oven and no heat is escaping. Temperatures check within mfg spec. Found cooktop working to spec as well. All operations check good. Tenant is new renter, unit smells and shows residue that oven cleaner has been used inside of unit. Unit is fully functional."

Near Lucille Dr, Killeen, TX 76549
Dona W.

Dona W.

COOKTOP WHIRLPOOL G7CE3034XS00 "Arrived on site for customer stating that large burner not working correctly, verified operation of all burners. Showed customer burner operation of element will not stay on constantly. Once it reaches temperature it will turn off and cycle back on once temperatures are reached. Showed cycling on all burners. Took picture of all burners working. All operations check good."

Near Killeen, TX 76542
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to diagnose a microwave that is not heating all the time. Tested unit and found open and close error and door switches slow to react. Replaced all three switches and both interlocks to correct issue. Found all is functioning properly at this time.

Near Lakehurst Rd, Spicewood, TX 78669
Clif L.

Clif L.

RANGE KITCHENAID KDRP407HSS4 Arrived on site to install main control or pass holders and screws. Installed all previously list of parts and tested unit. Found all is functioning properly at this time.

Near Single Peak Cove, Spicewood, TX 78669
Paul R.

Paul R.

OVEN KITCHENAID KSEB900ESS1 Arrived onsite for the range to replace the previous diagnosed defective control panel by CL. I found the correct part number on the box but the wrong part in the box. The panel that was shipped is for a 5 burner cooktop and the on needed only has 4 burners. I took pics in SDQP. Ordering C-NOTES & W10920246 PANL-CNTRL.; ordrng 1 C-NOTES (NEEDS PARTS RESEARCH FOR PART NUMBER W10920246.SEE THE CALL NOTES.) and 1 W10920246 (PANL-CNTRL)

Near Bella Toscana Ave, Lakeway, TX 78734
Lou S.

Lou S.

COOKTOP JENN-AIR JED4430GS00 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the cooktop and seal and tested the unit. Unit operated as designed. I resealed the downdraft vent hose with my silver tape. Job completed.

Near Chestnut Ridge Rd, Austin, TX 78726
Lou S.

Lou S.

OVEN KITCHENAID KOSE500ESS02 "arrived on site to inspect oven temps not correct. Upon further inspection, using my thermalcouple, I placed my lead in the middle of the center rack and tested on Bake at 350 degrees. At the 350 degree preheat beep the unit registered 372. My next five readings were 377, 341, 384, 398, 363 for an average of 372. I checked the unit for calibration and found that it had been calibrated +10 degrees. I reset the calibration to 0 degrees and explained to the customer my findings. The customer advised that they cook using the convection and I advised her that when she uses the convection, the control tells the unit to cook at 325 degrees at a 350 degree setting. I advised the customer that when she cooks using convection and the food isn’t cooking right to either change the preheat temps or calibrate the unit in + or - 10 degree increments depending on the temp or heat that she needs. Also advised the customer that when she preheats the unit to wait an additio

Near Greer Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7040DW "Arrived on site for washer not filling with water. Performed diagnostics mode and checked error code history. Found error code F8-E3 long fill cycle , F3-E2 temperature fault and F2-E1 UI stuck key. Ran automatic test mode and tested voltage to valve and found within range. Found faulty valve. Customer approved estimate. Removed faulty valve and installed new. Checked water connection and tested valve. All tested good, no water leaks present.; ordrng 1 W11220230 (VALVE)"

Near Roble Roja Dr, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WOC54EC0AB00 "Arrived on site to install previous diagnosed parts. Removed unit and gained access to switches. Removed primary and secondary switches and installed new. Removed monitor switch and installed new. Tested unit, found Interior light of microwave and turntable not operating. Tested turn table motor resistance and found within range. Tested voltage output to motor and found none. Found failed MW control. Removed failed control and installed new. All tested good. "

Near Shumard Peak Rd, Georgetown, TX 78633
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to repair unit for making to much cubed ice, I found the icemaker arm motor failed causing unit to not shut off when bin is full, replaced the icemaker and cleared out all cubed ice. No water leak present at the time of service "

Near Chalmers Ave, Austin, TX 78702
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to repair unit for making to much cubed ice, I found the icemaker arm motor failed causing unit to not shut off when bin is full, replaced the icemaker and cleared out all cubed ice. No water leak present at the time of service "

Near Chalmers Ave, Austin, TX 78702
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB750WQ1 "Arrived on site for valve replacement, R&R valves and tested good, no leaks on site."

Near Bescott Dr, Austin, TX 78728
Tyler B.

Tyler B.

DRYER WHIRLPOOL LEC5000PQ1 "Arrived on site for heat complaints, found cut off open, R&R cutoff and tested good advised customer on vent cleaning."

Near Wavecrest Blvd, Austin, TX 78728
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no cool found RF EVAP frozen, advised customer that the unit need to be defrosted for 24hrs with towels, signed waiver. Ordering EVAP cover, will install supplied parts on return. No leaks on site, customer unsatisfied with unit and stated they will be calling whirlpool to fight for a refund and will let us know. ; ordrng 1 WPW10501260"

Near Ranch Park Trail, Round Rock, TX 78681
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for filling complaints, advised customer again on how load size determine fill times, customer was not letting machine go through cycle, was simply lifting and closing lid assuming he was filling the tube, therefore disturbing the sensing stage, got customer to load washer and started a load, explaining stages of washes and unit is working, kept notating every time the unit called for water, insuring the customer the unit working as designed . No leaks on site"

Near Nightshade St, ,
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFC150M0EB2 "Arrived on site for burner complaints, R&R switched as tested good,"

Near Screech Owl Drive, Austin, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7040DW1 "Arrived on site for unit constantly dropping, found solenoid in valve stuck open, R&R housing and tested good no leaks on site.Housing -C"

Near Enclave Way, Hutto, TX 78634
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for the unit will not turn on. Tested the unit and found the connection on the control is not secured. Secured the connection and assembled the unit. Tested the unit and unit works properly.

Near Vista Valley Dr, Temple, TX 76502
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the start device constantly making a clicking noise. Replaced the start device and tested the unit. Unit compressor turned on and is working properly. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.

Near Misty Pine Dr, Temple, TX 76502
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for the unit is leaking water. Tested the unit and found no water leak coming from the unit. Found the water leak is coming from the dryer vent hose. Advise customer to contact the builder due to water coming from inside the wall or roof vent. Advise customer to clean air vents every six months.

Near Cedro Circle, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to inspect freezer door gasket. Upon further inspection, I found that there is a small gap in the upper right corner of the freezer gasket which is causing ice/frost to buildup on the right side of the freezer door and rails. Found the same thing is occurring on the upper left corner as well. Also, the customer advised that the ice maker hasn’t made any ice in approximately one week. I placed the unit in diagnostics and checked error codes for the ice maker (code 59) and 02 appeared (motor lost its position. I attempted to harvest the ice maker but it did not operate. Also, I found ice/frost built up on the ice door gasket and the gasket is badly warped. I found ice built up at the back of the ice box adapter. Per service pointer W10545058, I am ordering the adapter kit, plus the ice maker, and ice door and will return with the freezer door gasket. No water leaks observed during service. I scheduled return service for 10/19/18.; ordr

Near Corabella Pl, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site to replace the freezer door due to unit wires are broken. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Vintage Way, Harker Heights, TX 76548
Steve C.

Steve C.

DRYER MAYTAG MEDC300BW0 Arrived on site for the unit is making noise. Tested the unit and found the wheels are worn out. Use the repair kit and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near W Kern Rd, Killeen, TX 76541
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH32519CS1 "WMH32519CS1 Arrived to inspect door close error. The unit would not actuate the interior light with the door opened and intermittently, it directed to cycle the door. I removed and replaced all switches and interlock mounts. I tested the unit multiple times and the issue was resolved. Operational test good."

Near Trailside Bend, Round Rock, TX 78665
Jerry C.

Jerry C.

DRYER MAYTAG MEDB835DW3 MEDB835DW3 Arrived to inspect heating and drying issue. I found the unit working correctly and there were no issues found. Airflow and heating worked as designed and the issue was due to the washer incorrectly spinning the garments due to water level/valve failure. No leaks observed and no lint within chassis.

Near Placid Creek Way, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived onsite for complaint of french door refrigerator not cooling in FC section. When arrived,found both section are cooling as intended. FC section @0F and RC @ 36F. No other issues found. Customer advised she will email her warranty registration to service email address at our office. All water connections were dry at time of service."

Near Castle Bluff Cir, Waco, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR GE GTS18GTHMRWW Arrived onsite for dealer complaint of top mount refrigerator not cooling. Tested unit and found good frost pattern on evaporator. Both condenser motor and evaporator motor are working as well. No other issues found. No water connections to unit at time of service.

Near W Waco Dr, Waco, TX 76710
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for machine shaking, and randomly turning off, replaced control for power issue, found spindle bent causing unbalanced spin, R&R GEARCASE and tested good, no leaks on site after replacements found unit still shutting off, ordering power cord ; ordrng 1 W10859955 (cord-power)"

Near Royal Pointe Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER GE WSLS1500HWW Arrived onsite to remove and replace lid assembly from prior visit’s diagnosis. Removed defective lid and installed new replacement. Reassembled and tested. Unit now works as intended. No other issues found. All water connections were dry at time of service

Near Beverly Dr, Waco, TX 76711
Arthur B.

Arthur B.

WASHER HOTPOINT HTWP1400FWW Arrived onsite to install new hub nut and splitter to top load washer from prior visit’s diagnosis. Installed new parts. Tighten parts using spanned wrench. Reassembled. Spun basket. All work as intended. No other issues found. All water connections were dry at time of service.

Near N 30th St, Waco, TX 76707
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for the unit will not freeze or cool. Tested the unit and found the compressor will not turn on. Replaced the start device and now compressor will make a electrical humming noise then turns off. Unit will need a new compressor, and access valve. Will need two hours to complete the repair and office to get autho. ; ordrng 1 CNOTE (TWO HRS ) and 1 CNOTE (AUTHO ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WPW10507886 (compressor)"

Near Elizabeth Cir, Salado, TX 76571
Steve C.

Steve C.

DRYER GE GTD33EASK0WW Arrived on site to replace the door switch due to unit not starting. Replaced the switch and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Sadowski Rd, Fort Hood, TX 76544
Arthur B.

Arthur B.

DRYER MAYTAG MEDB850WQ0 Arrived onsite for customer complaint of dryer making loud screeching noise when tumbling. Removed bulkhead and found wheels seized. Removed and replaced dryer wheels using extra wheels from personal stock. Reassembled. Tested unit. Unit tumbles as intended. No other issues found.

Near Cobbs Ln, Waco, TX 76708
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC15NLTS2 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and found cutter grid opened. Gained access to cutter grid and tested and found opened. Found unit needs to be manually cleaned. Customer approved estimate. Removed cutter grid and reservoir. Cleaned reservoir and tubing. Installed cutter grid and tested operation . All tested good, no water leaks present."

Near Sonora Trce, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR KENMORE 795.51833.411 "Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor is on and all the fans. Removed the evaporator cover and found no frost build up. Unit will need a new compressor, uv drier, and access port. Will need 2 hrs to complete the repair and need AUTHO. Collected the deductible of $60. ; ordrng 1 CNOTE (2 HRS) and 1 CNOTE (AUTHO) and 1 RESEARCH (UV DRIER) and 1 TCA35911903 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)"

Near Chering Dr, Belton, TX 76513
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH73521CS5 "arrived on site to inspect microwave showing open door code. Upon further inspection, I found that the unit door would not stay closed. I found that the bottom interlock was jammed and not allowing the door to stay shut. I removed the bottom interlock and checked ohms to the switch and it was open. I removed and replaced all three switches and both interlocks and tested the unit. The operated as designed. The venthood light was burnt out so I quoted the customer for the light bulb and she agreed to the purchase. I installed the light bulb and tested and the light bulb operated on all three brightness. Job completed."

Near Andele Way, Liberty Hill, TX 78642
Lou S.

Lou S.

MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site to inspect microwave display not showing. Upon further inspection, I found that the display was missing some of the numbers. I removed the unit from the wall and removed the cover and control panel to expose the interior of the unit. I removed and replaced the UI controls and tested. The unit operated as designed. I put the unit back together and placed it back in the wall and tested again. Unit, again, operated as designed. Job completed."

Near Quiet Oak Cove, Liberty Hill, TX 78642
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW5000DW1 "WTW5000DW1 Arrived to inspect noise. I found the spin basket assembly out of round and causing excessive movement of the assembly. The basket will require replacement and the output shaft of the gear case may be bent, but cannot be determined without basket replacement. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W10752719 (basket)"

Near Kenney Fort Crossing, Round Rock, TX 78665

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