Near Leander, TX 78641
Jerry C.
Job Details: 07/17/2017
WRX735SDBM2 Arrived to inspect ice not being dispensed. The unit is running out of ice by afternoon and has average to lower average described use. The UI is reported to malfunction intermittently. I found the top of the fc door much farther out than the bottom and after further inspection, the door is mis-molded and causing the issue. The lower gasket retention channel is also mis-molded and allowing the gasket to fall out during normal use. There are signs of ice formation within the fc. There was excessive gapping around both the rc and fc openings and especially along the top of the rc. I sealed all gapping per MFG instructions and noted a much better seal overall. The right rc door was tilted to the left and I corrected and the unit was tipped forward slightly and required correction. Office to order p/n WPW10521642 UI, p/n 13107111SQ door-fip, SS and p/n WPW10714545 gasket-rip, gy. No leaks observed during service. Office to contact the customer to arrange return service.
Near Cedar Park, TX 78613
Wesley
Job Details: 07/17/2017
Dishwasher needs track and wheels due to hard water and heat.
Near Austin, TX 78725
Luis
Job Details: 07/17/2017
Refrigerator-WRX988SIBM01-replaced fresh food thermistor,UI and main control
Near Leander, TX 78641
Wesley
Job Details: 07/15/2017
Near Killeen, TX 76543
Mike G.
Job Details: 07/15/2017
RED4516FW0, Arrived on site for DRUM NOT TURNING/// BURNING SMELL WHEN OPENED// CLOTHES NOT DRYING ALL THE WAY, checked unit and found that the belt has broken, replaced belt checked and cleaned out all lent found from unit and tested unit and unit is heating and drum is turning unit checked fine at this time.....
Near Killeen, TX 76543
Mike G.
Job Details: 07/15/2017
RED4516FW0, Arrived on site for DRUM NOT TURNING/// BURNING SMELL WHEN OPENED// CLOTHES NOT DRYING ALL THE WAY, checked unit and found that the belt has broken, replaced belt checked and cleaned out all lent found from unit and tested unit and unit is heating and drum is turning unit checked fine at this time.....
Near Temple, TX 76502
Mike G.
Job Details: 07/15/2017
WRF993FIFM00, Arrived on site to install new control and evap cover, replaced parts and cleaned out all ice from evap checked unit after repair and unit is now cooling checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time.....
Near Temple, TX 76502
Mike G.
Job Details: 07/15/2017
WRF993FIFM00, Arrived on site to install new control and evap cover, replaced parts and cleaned out all ice from evap checked unit after repair and unit is now cooling checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time.....
Near Temple, TX 76504
Mike G.
Job Details: 07/15/2017
WDF770SAFZ1, Arrived on site to install need main wire harness checked unit after repair and unit is now fill washing and draining checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time.....
Near Temple, TX 76504
Mike G.
Job Details: 07/15/2017
WDF770SAFZ1, Arrived on site to install need main wire harness checked unit after repair and unit is now fill washing and draining checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time.....
Near Temple, TX 76504
Mike G.
Job Details: 07/15/2017
GEW9200LW0, Arrived on site to install cutoff switch and fuse and new element checked and cleaned out all lent found from unit and tested unit after repair and unit is now heating unit checked fine at this time.....
Near Temple, TX 76504
Mike G.
Job Details: 07/15/2017
GEW9200LW0, Arrived on site to install cutoff switch and fuse and new element checked and cleaned out all lent found from unit and tested unit after repair and unit is now heating unit checked fine at this time.....
Near Temple, TX 76504
Mike G.
Job Details: 07/15/2017
GEW9200LW0, Arrived on site to install cutoff switch and fuse and new element checked and cleaned out all lent found from unit and tested unit after repair and unit is now heating unit checked fine at this time.....
Near Temple, TX 76504
Mike G.
Job Details: 07/15/2017
GEW9200LW0, Arrived on site to install cutoff switch and fuse and new element checked and cleaned out all lent found from unit and tested unit after repair and unit is now heating unit checked fine at this time.....
Near Austin, TX 78660
Luis
Job Details: 07/15/2017
Refrigerator-WRS325FDAB06-Adjusted freezer door,lowered fresh food door adjusted front wheels.
Near Temple, TX 76502
Mike G.
Job Details: 07/15/2017
WED9750WW0, Arrived on site for unit will not start, checked unit and found that the unit will power on but will not start checked unit fuse and found it to be bad replaced fuse checked and cleaned out all lent fround from unit retested unit and unit is now powering on and is starting and heating unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 07/15/2017
WED9750WW0, Arrived on site for unit will not start, checked unit and found that the unit will power on but will not start checked unit fuse and found it to be bad replaced fuse checked and cleaned out all lent fround from unit retested unit and unit is now powering on and is starting and heating unit checked fine at this time....
Near Pflugerville, TX 78660
Luis
Job Details: 07/15/2017
Refrigerator-WRS325FDAM04-condensation on mullion. Restricted air flow on back cover to allow mullion to heat divider to prevent moisture build up. Adjusted door
Near Belton, TX 76513
Mike G.
Job Details: 07/14/2017
MDB8959SFZ4, Arrived on site for MAYTAG dishwasher spring popped from soap dispenser door,checked unit and found that the dip door is bad and dip will need to be replaced, replaced disp and checked unit after repair and unit checked fine checked unit for water leaks and no leaks found at timeof srv....
Near Belton, TX 76513
Mike G.
Job Details: 07/14/2017
MDB8959SFZ4, Arrived on site for MAYTAG dishwasher spring popped from soap dispenser door,checked unit and found that the dip door is bad and dip will need to be replaced, replaced disp and checked unit after repair and unit checked fine checked unit for water leaks and no leaks found at timeof srv....
Near Round Rock, TX 78681
Jerry C.
Job Details: 07/14/2017
Arrived to inspect no cool. I found the unit would not cool at all. The compressor drew .35 amps after startup and the discharge tube stayed nearly room temperature. The sealed system has failed. Office to order p/n WPW10643261 evaporator, p/n WPW10239732 evaporator, p/n WPW10143759 dye drier, p/n W10309988 compressor, and 2X p/n TJ90SF8404 service port. Unit is not connected to a water supply. Please allow sealed system service time.
Near Georgetown, TX 78628
Mike C.
Job Details: 07/14/2017
Whirlpool Oven RBS305PD06 Arrived to check unit for not heating. Found bake element bad on unit. Installed new bake element and checked operation, unit checks good. Element $58.01
Near Austin, TX 78738
Cliff
Job Details: 07/14/2017
Kitchenaid microwave KHMS2056SSS2. Arrived on site to diagnose a microwave that will not turn on. Found fuse open in unit causing no power to reach controls. Replaced fuse with views from personal stock. Tested unit and found all is functioning properly at this time.
Near Florence, TX 76527
Mike C.
Job Details: 07/14/2017
Maytag Refrigerator MFI2569VEM2 Arrived to find unit not cooling and no operation on user interface. Found the HV control board bad. Installed new control and checked operation, checked good. Checked unit for any leaks and none were found. Control $225.79 - RF320 $159.99
Near Spicewood, TX 78669
Cliff
Job Details: 07/14/2017
Kitchenaid refrigerator KSSO48QTX00. Arrived on site to diagnose a refrigerator that is leaking from the top of the freezer. Found icemaker leaking from its front seal. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were observed after service.
Near Spicewood, TX 78669
Cliff
Job Details: 07/14/2017
Whirlpool washer WFW75HEFW0. Arrived on site to replace latch assembly for washer. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78745
Luis
Job Details: 07/14/2017
Refrigerator-M1BXXLZYB00-failed EVAP fan motor,replaced fan motor tested working correctly
Near Austin, TX 78738
Cliff
Job Details: 07/14/2017
Whirlpool dishwasher KMHS120ESS1. Arrived on site to diagnose a dishwasher with a start button that will not work. Found the control panel was not fully assembled from factory. Replaced control panel and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 07/14/2017
Whirlpool Dishwasher WDT720PADM Arrived to check unit for not draining. Found good voltage at the drain pump but water not draining out. Removed drain pump and found two of the vains have come of pump and were keeping it from turning. Installed new drain pump and checked operation, checked good. Checked unit for any leaks and none were found.
Near Wimberley, TX 78676
Connor M.
Job Details: 07/14/2017
MRT711SMFW00 maytag refrigerator Arrived on site to test unit for ff section not. Cooling well. Found ff section at 52 degrees and freezer at 17 degrees. Checked frost pattern and found partial frost on top and moisture on bottom. Inefficient sealed system problem. Will need to replace compressor with uv dryer. Allow 2 hours. Office to schedule directly. Please keep cm on this call
Near Leander, TX 78641
Jerry C.
Job Details: 07/14/2017
WFE540H0AS0 Arrived to inspect no or slow oven heating. I found the bake element had failed and required replacement. I removed and replaced the element W10779716 and tested. The unit heated and cycled as designed. Operational test good.
Near Georgetown, TX 78628
Mike C.
Job Details: 07/14/2017
Whirlpool Oven WOS51EC0AS04 Arrived to check unit for temperature issues. Customer states that unit is burning food when set to 350. Started a bake cycle and found setting set to Celsius. Found customer has been cooking at Celsius setting which is causing a much higher temperature than what they thought they were cooking at. Charged settings to Fahrenheit and checked temp at 350, found unit running 10 degrees too cool. Raised calibration and found unit to check good.
Near Austin, TX 78739
Luis
Job Details: 07/14/2017
Refrigerator-WRX735SDBM04-Powered on compressor loud noise from back area,removed cover found wire harness hitting fan blade. Secured wire harness away from fan blade tested unit
Near Round Rock, TX 78681
Jerry C.
Job Details: 07/13/2017
KUIC15PHZS0 Arrived to inspect no ice. I found the unit was producing a very thin ice. I tested in service test mode and found the amount of water fill as substandard and just a trickle. I tested the water before and after the valve and found the valve badly restricted. Office to order p/n W10881366 valve. No leaks observed during service. Office to contact the customer to arrange return service.
Near Cedar Park, TX 78613
Wesley
Job Details: 07/13/2017
Near Lago Vista, TX 78645
Jerry C.
Job Details: 07/13/2017
KDTE254EBL1 Arrived to inspect dishwasher not completing cycle. The unit had water in the sump and would not drain. I found the drain line had an extension and it was necked-down and plugged. I removed the restriction and informed the customer the drain extension should be replaced by a qualified plumber, prior to use. Operational test good, no leaks observed during service.
Near Georgetown, TX 78633
Mike C.
Job Details: 07/13/2017
Whirlpool Refrigerator WRS965CIAM01 Arrived to install upper and lower door cams for both doors. Checked operation and unit checks good.
Near Lakeway, TX 78734
Thomas L.
Job Details: 07/13/2017
Arrived on site for maytag top,load washer that would not accept mmands. Removed all harnesses from controls and reinstalled them all. Unit now progrms and operates properly. Model MVWB766FW0
Near Austin, TX 78734
Thomas L.
Job Details: 07/13/2017
Arrived on site as customer is reporting that the washer is not filling up properly. Customer placed a load of clothes in the machine and we watched it operate. The unit is filling properly. Instructed customer on operations of new energy-efficient clothes washers. All water connections were dry
Near Leander, TX 78641
Jerry C.
Job Details: 07/13/2017
WFG515S0EB1 Arrived to inspect oven temperatures. I started the unit in bake, set to 350 degrees. The unit claimed Preheat at 415 internal temperature, measured with a K type thermocouple. Bake reengagement occurred at 324 and completed at 376. The second cycle was on at 325 and off at 380. I advised the customer the unit is averaging at 352.5. I advised the customer to allow longer preheat times to facilitate more even oven chamber temperatures, 30 minutes recommended. Operational test good, no gas leaks detected during service.
Near Leander, TX 78641
Jerry C.
Job Details: 07/13/2017
WFG515S0EB1 Arrived to inspect oven temperatures. I started the unit in bake, set to 350 degrees. The unit claimed Preheat at 415 internal temperature, measured with a K type thermocouple. Bake reengagement occurred at 324 and completed at 376. The second cycle was on at 325 and off at 380. I advised the customer the unit is averaging at 352.5. I advised the customer to allow longer preheat times to facilitate more even oven chamber temperatures, 30 minutes recommended. Operational test good, no gas leaks detected during service.
Near Georgetown, TX 78633
Mike C.
Job Details: 07/13/2017
Whirlpool Range WFG745H0FS1 Arrived to find control panel scratched. Installed new panel trim and checked operation, checked good.
Near The Hills, TX 78738
Cliff
Job Details: 07/12/2017
Kitchenaid cooktop KGCU483VSS01. Arrived on site to diagnose a cooktop with small flame sizes. Homeowner informed me the flames were much bigger before you know it was converted for LP gas. Advised homeowner flames were much larger before due to natural gas orifices and a propane home. Tested unit and found all orifices are correct for propane and unit is working properly at this time. No further repairs are needed at this time. No gas leaks were found at time of service.
Near The Hills, TX 78738
Cliff
Job Details: 07/12/2017
Kitchenaid oven KODE300ESS02. Arrived on site to replace UI for oven. Replaced part and tested unit. Found all is functioning properly at this time.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 07/12/2017
Arrived on site for soapdish issues. Found soap dish covered slot cracked. Replace dispenser. Water connections were dry after repairs. Model kdte254ess0 serial f635116899 marble Falls Texas
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 07/12/2017
Arrived on site for no operation. Customer explained thatnthe unit would at time totally cut off. Other times it would make about 3 batches of ice and then cut off. Mitchenaid undercounter ice machine model KUID308ESS and serial u71703910
Near Austin, TX 78717
Paul
Job Details: 07/12/2017
Whirlpool Dishwasher Model WDT720PADM2 , Arrived onsite for the dishwasher that has the door falling down. I found that both hinge pads had split and fallen off the door hinges. I replaced both pads and the door is working as designed. There were no water leaks present at the time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 07/12/2017
Arrived on site for no operation. Customer explained thatnthe unit would at time totally cut off. Other times it would make about 3 batches of ice and then cut off. Mitchenaid undercounter ice machine model KUID308ESS and serial u71703910
Near Wimberley, TX 78676
Connor M.
Job Details: 07/12/2017
WDF760SADM0 whirlpool dishwasher Arrived on site to test unit for not draining. Found standing water and drain pump working. Found glass in drain line. Corrected issue and tested unit. No leaks detected.
Near Austin, TX 78704
Luis
Job Details: 07/12/2017
Refrigerator-WRF990SLAM02-water leaking from dispenser,replaced ice door assembly
Near Wimberley, TX 78676
Connor M.
Job Details: 07/12/2017
WOS51EC7AW03 whirlpool oven Arrived on site to test unit for not maintaining temp. Found unit cycling improperly during normal bake. Sensor and control will need to be replaced. Ordering for return. Unit is installed in a corner, will need second man to complete repair. Office to schedule directly.
Near Spicewood, TX 78669
Cliff
Job Details: 07/12/2017
Kitchenaid range KDRS483VSS03. Arrived on site to diagnose a range with an oven light not turning off. Found latch switch melted and not deactivating light. Replaced latch assembly and tested unit. Found all is working properly at this time.
Near Austin, TX 78717
Jerry C.
Job Details: 07/12/2017
KDTE104ESS1 Arrived to inspect poor drying. I found detergent residue within the unit during service test mode and there were no stored error codes. I completed the service test mode to reset the control and verify that the heater safety lockout was not engaged. I advised the customer on the importance of purging cold water from the hot water supply at the sink prior to use, the correct type and amount of detergent for their usage and the type and amount of rinse agent. The customer will try one tablespoon of detergent prior to our return for upper rack slides hanging up and corrosion on the door panel. Office to order p/n W11048936 track, p/n W11048934 track and p/n W10847243 panel. No leaks observed during service.
Near Leander, TX 78641
Wesley
Job Details: 07/12/2017
Cover fan obstruction model number wfe530c0es0
Near Austin, TX 78735
Luis
Job Details: 07/12/2017
Refr.KSSP48QJS00-replaced sealed system
Near Round Rock, TX 78681
Jonathan S
Job Details: 07/12/2017
Dishwasher model# KDTE104ESS0 not draining Arrived on site for dishwasher not draining. Performed t
Near Round Rock, TX 78664
Jonathan S
Job Details: 07/12/2017
Dryer model# MGDB835DW3. Arrived on site for dryer having error code E3/ F6 and not completing cycl
Near Austin, TX 78732
Cliff
Job Details: 07/12/2017
Kitchenaid ice machine KUIC18NNZS0. Arrived on site to diagnose an ice machine with a no ice condition. Found pump to waterfall tube has come disconnected from the waterfall assembly and is not allowing the water to run down to chill plate properly. Reattached to the waterfall assembly and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 07/12/2017
WDT920SADM2 Arrived to instal previously diagnosed and ordered parts. I leveled the unit by correcting the rear roller and front leg positioning and verified it square with the cabinet. I removed and replaced the top rack adjusters W10837306 W10838949 and tested. I removed and replaced the dispenser W10861000 and tested. The customer has switched detergents and will contact us if there are any further issues. I ran the unit through a complete service test mode and there were no errors stored or generated and verified heating element operation. Operational test good, no leaks observed during service.
Near Kyle, TX 78640
Connor M.
Job Details: 07/12/2017
WRS325FDAM01 whirlpool refrigerator Arrived on site to install parts for repair. Installed axel and wheel. Unit working properly, and is now level. No leaks detected.
Near Kyle, TX 78640
Connor M.
Job Details: 07/12/2017
WDF540PADM1 whirlpool dishwasher Arrived on site to test unit for not draining and smell. Found stop at disposal not removed for drain line. Dishwasher was installed a year before customer moved in, water sat in unit for over 12 months causing it to smell. Corrected drain is and tested functions. Unit working properly. Unit is very smelly and rusty on inside and will need to be cleaned. No leaks detected.
Near Temple, TX 76502
Mike G.
Job Details: 07/12/2017
WFW75HEFW0, Arrived on site for unit leaking from under the door, checked unit and found that the bellow has pot off of tub reinstalled bellow rechecked unit and unit checked fine at this time... Checked unit for water leaks and no leaks found at time of srv....
Near Temple, TX 76502
Mike G.
Job Details: 07/12/2017
WFW75HEFW0, Arrived on site for unit leaking from under the door, checked unit and found that the bellow has pot off of tub reinstalled bellow rechecked unit and unit checked fine at this time... Checked unit for water leaks and no leaks found at time of srv....
Near Austin, TX 78758
Scott
Job Details: 07/11/2017
Near Austin, TX 78758
Scott
Job Details: 07/11/2017
Near Austin, TX 78758
Scott
Job Details: 07/11/2017
Near Leander, TX 78641
Thomas L.
Job Details: 07/11/2017
Arrived on site to replace broken heating element in dishwasher. Replaced element and tested. All water connections were dry. Model number WDT710PAYM6 serial number F3521514
Near Cedar Park, TX 78613
Jerry C.
Job Details: 07/11/2017
WTW4816FW1 Arrived to inspect washer not completing and leaving excessive water. I found the basket nearly touching the inside front of the chassis. I used the leveling legs to center the basket assembly and tested. The unit is on a second floor with a plastic safety tub and has some vibration that is acceptable, but cannot be eliminated and I advised the customer. I calibrated the unit and completed service test mode. Operational test good, no leaks observed during service.
Near Bee Cave, TX 78738
Cliff
Job Details: 07/11/2017
Kitchenaid cooktop KGCU483VSS01. Arrived on site to diagnose a cooktop that is flaring up when burners are lit. Found no mechanical failures to cooktop today. Advised homeowner when cooktop is lit any unburnt gas that was released will ignite at that point and flare up slightly. Advised homeowner this is normal operation for gas stoves and no repairs are needed at this time. No gas leaks were found at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 07/11/2017
Arrived on site for no operation. Found power intermittently going to motor and then not going to motor. Motor would not run when it did have power plug to it. I had to replace the control and the motor. All water connections were dry. Whirlpool undercounter dishwasher. Model number WDT920SADM0
Near Cedar Park, TX 78613
Jerry C.
Job Details: 07/11/2017
WFE515S0ES0 Arrived to inspect button not working. I found the warm zone button had been pushed back through the panel. I removed the back of the unit and correctly reinserted the button assembly and verified it positively locked in place. I tested operation of the unit. Operational test good.
Near Austin, TX 78726
Jerry C.
Job Details: 07/11/2017
KOSE500ESS02 Arrived to inspect chipped paint. I found the bow tie panel for the convection with chipping around the mounting hardware. I removed it and installed the replacement WPW10359277 and tested. The unit was hanging out over 1/2 inch from the cabinet face. I corrected the power cable routing and the unit sat flush. Operational test good.
Near Austin, TX 78739
Luis
Job Details: 07/11/2017
Refr-WRS576FIDM01-found ice tray stuck in ejection position. Removed faulty icemaker. Installed new icemaker. Ran icemaker theough a test passed ran fill test past,icemaker working correctly.
Near The Hills, TX 78738
Cliff
Job Details: 07/11/2017
Kitchenaid refrigerator KFIS29PBMS00. Arrived on site to replace Compressor and RC evaporator for refrigerator. Replaced both parts and pulled deep vacuum on unit. Charged with 5.5 ounces of Freon. Tested unit and that I was functioning properly at this time. No water leaks were found at time of service.
Near Spring Branch, TX 78070
Connor M.
Job Details: 07/11/2017
WED9600TW1 whirlpool duet washer Arrived on site to test unit for squeaking. Found idler pulley seizing up. All other components checked fine. Cleared excess lint form unit. Unit in great shape and working properly. Informed customer of proper venting and potential fire hazard. Job completed. Collected deductible via check.
Near Spring Branch, TX 78070
Connor M.
Job Details: 07/11/2017
SAV4655EWW maytag washer Arrived on site to test unit for burning smell and I didn't complete cycle. Found on regular cycle timer clicking making loud noise and not allowing agitate. Ran timer on delicate cycle and unit agitated fine. Will need timer to repair. Shana approved 7/18 return. Collected deductible via check
Near Canyon Lake, TX 78133
Connor M.
Job Details: 07/11/2017
KSSC48QTS02 kitchenaid refrigerator Installed dispenser motor and tested unit. Unit working properly, no leaks detected.
Near Canyon Lake, TX 78133
Connor M.
Job Details: 07/11/2017
WTW8000DW1 whirlpool washer Arrived on site to install parts for repair. Installed clutch and slider. Unit still making same noise. Found several trim nails in drain pump. Removed and tested unit. Unit working properly, no leaks detected.
Near Leander, TX 78641
Thomas L.
Job Details: 07/11/2017
Arrived on site to check maytag washer for tearing clothes, top load model mvwc360aw0 serial c30632331 tested unit. Replaced wash impeller for tearing clothes
Near Georgetown, TX 78633
Jerry C.
Job Details: 07/11/2017
WTW7000DW1 Arrived to inspect clothes too wet after cycle completed. Upon entering service test mode I found F2E1, stuck key error, stored within memory. The basket was very close to the back inner wall of the chassis and I centered the basket via the chassis leveling legs. The rotating mass no longer made contact with the cabinet during spin ramp up. I calibrated the machine via mode 52 and tested. Operational test good, no leaks observed during service.
Near Georgetown, TX 78633
Jerry C.
Job Details: 07/11/2017
WED7300DW1 Arrived to inspect dryer getting too hot and now not running. The unit would only click and not start. I removed the back and found the high limit and thermal fuses electrically open. I replaced both fuses 279816 WP3392519 and inspected the element. The heating element 279838 was grounded within its chassis and I replaced it. There was excessive lint within the chassis for its age and I removed it. I courtesy checked the customer's venting within the wall and found it was blocked several feet above the vent tube connection. I advised the customer to have their venting professionally cleaned prior to attempted use. I verified correct heating temperatures and the unit cycles as designed. Operational test good, no leaks observed during service and lint removed from cabinet
Near Killeen, TX 76549
Arthur B.
Job Details: 07/11/2017
WMH31017FS0 (OTR Microwave),Arrived onsite for customer complaint of OTR microwave under counter light socket broke. Removed cover. Removed lamp socket. Installed new replacement. Custimer had new light bulb. Reassembled. Tested unit. Light works as intended.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/11/2017
MDB4949SDM2, arrived on site and found standing water and dishwasher, inspected drain hose and found it to be working properly found knock out on disposal was never removed. Recommended that this be corrected in order to solve the issue. Drain pump is operating properly, no water leaks from connections at time of service, Job complete
Near Temple, TX 76502
Mike G.
Job Details: 07/10/2017
KUIC15PHZS0, Arrived on site for unit will not make ice, checked unit and found that the unit is making ice and customer stating that the unit will not start the cleaning cycle checked unit and found that that the clean button need to be pressed and held for five seconds to store unit checked fine at this time.... Checked unit for water leaks and no leaks found at time of srv.....
Near Temple, TX 76502
Mike G.
Job Details: 07/10/2017
KUIC15PHZS0, Arrived on site for unit will not make ice, checked unit and found that the unit is making ice and customer stating that the unit will not start the cleaning cycle checked unit and found that that the clean button need to be pressed and held for five seconds to store unit checked fine at this time.... Checked unit for water leaks and no leaks found at time of srv.....
Near Dripping Springs, TX 78620
Cliff
Job Details: 07/10/2017
Kitchenaid microwave KBMC140HSS04. Arrived on site to diagnose a microwave that is smoking when convection cooking is used. Found food debris from normal microwaving has splashed up into the Broiler element and is burning and smoking when unit is preheating. Advised homeowner until food has burned off or is removed unit will smoke and it is normal. No mechanical failures were found to the unit at this time, and all is working properly.
Near Austin, TX 78750
Luis
Job Details: 07/10/2017
Refrigerator-WRF736SDAM14-no cool in ff,replaced EVAP fan motor powered unit on. Unit working correctly.
Near Dripping Springs, TX 78620
Cliff
Job Details: 07/10/2017
Kitchenaid dishwasher KUDS01FLSS3. Arrived on site to diagnose a dishwasher that is smoking during use. Found relay on main control has shorted out and was causing the smoking. Replaced main control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Cliff
Job Details: 07/10/2017
Kitchenaid dishwasher KDTE104ESS3. Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Found unit was not leveled during installation and this is causing upper rack to slide forward when door is open. Level dishwasher to correct position and tested unit. Found all this functioning properly at this time. No leaks were found at time of service.
Near Marble Falls, TX 78654
Jerry C.
Job Details: 07/10/2017
WFG515S0ES1 Arrived to inspect incorrect oven and burner operation. I found the burner top incorrectly assembled and the rear left and right burners were not attached to the oriface holders correctly. Upon further inspection I found both rear oriface holders had been incorrectly turned and the feed tubes were crushed. The gas type selector was incorrectly set on the regulator and I corrected and tested the oven. The oven now works as designed on bake and broil. Office to order p/n W10473932 LR oriface holder and p/n W10474162 RR oriface holder. I shut the gas to the unit off and all burner parts and knobs are in the drawer to the left of the unit. The customer was not available to sign the receipt. No gas leaks detected during service.
Near Austin, TX 78701
Luis
Job Details: 07/10/2017
Refrigerator-KRFF302ESS00-no ice. Raised freezer door,icemaker ran through a cycle and filled with water
Near Austin, TX 78701
Luis
Job Details: 07/10/2017
Refrigerator-KSCS23FTMS00-broken ground pin on power cord,installed new power cord harness
Near Austin, TX 78738
Cliff
Job Details: 07/10/2017
Kitchenaid venthood KVUB606DSS2. Arrived on site to diagnose a vent hood with a fan motor that is making unusual noises. Remove the motor and found a large block of Styrofoam stuck in motor assembly. Removed Styrofoam and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 07/10/2017
NED4655EW1 Arrived to inspect washer taking too long. I found the tub was not centered and almost touching the inner front panel. I centered the tub and re-calibrated the machine. I tested on service test mode and the unit passed and operated as designed. Operational test good, no leaks observed during service. The customer will contact us if there are further issues.
Near Austin, TX 78744
Luis
Job Details: 07/10/2017
Refr. WRX988SIBM03- slow ice,replaced ice box fan
Near Austin, TX 78738
Cliff
Job Details: 07/10/2017
Whirlpool dishwasher WDT720PADM2. Arrived on site today not a dishwasher that is not draining. Found broken glass obstructing drain pump impeller. Removed broken glass and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Kevin
Job Details: 07/10/2017
Whirlpool dishwasher WDF110PABB, Arrived on site and set unit into diagnostic cycle and found middle and bottom sprayers are moving correctly, this unit does not have a rinse aid dispenser. Incoming water temp is 108 after one minute, recommended raising water temp to a minimum of 120 for soap to dissolve properly. No water leaks from connections at time of service, job complete.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 07/10/2017
WCG97USD6DS00 Arrived to inspect incorrect flame height. The unit was producing a flame that was intermittently too low and with orange flame tips. I found debris within the oriface holder area and removed it. I removed and cleaned the oriface and advised the customer on cleaning of the associated areas. Operational test good, no gas leaks detected during service.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/10/2017
Whirlpool refrigerator KSC24C8EYY02, Arrived on site and found door is all the way lowered last time door was replaced by previous company no adjustment was made and top hinge was not replaced. After leveling door found that lower hinge door close cam will need to be replaced. No water leaks from connections at time of service.
Near Austin, TX 78723
Luis
Job Details: 07/10/2017
Refrigerator-WRF736SDAM14-adjusted EVAP fan housing from vibrating on cabinet and cover