Service History 184

We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78727
David
Job Details: 04/19/2021
"Arrived on site for dishwasher not cleaning dishes. Ran diagnostic and found F4E3 error for wash motor not running. Checked control and found wiring good, but pump not running. Replaced sump and motor assembly and retested. Unit began washing properly. No water leaks found. Call complete."
We serviced a
KITCHENAID OVEN
Model KEBS107DBL7
Near Austin, TX 78726
David
Job Details: 04/19/2021
"Arrived on site to diagnose oven with dead displays. Customer says unit will cook and beeps, it just has no display showing. Removed control panel and looked at board and found several burnt resistors on the board.
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for loud noise while operating. Found gearcase was leaking. Also found drive belt was ripping apart. Did not want to attempt to remove belt and leave customer without a functional unit while waiting for belt. . Need approval for gearcase, splutch assembly, belt and control. Office to reschedule.; ordrng 1 W10367783 (cntrl-elec) and 1 WPW10006384 (drive belt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2345LF5
Near The Hills, TX 78738
Luis
Job Details: 04/19/2021
"Arrived on site for not dispensing water. Tested dispenser at time working,water from dispenser extremely cold,possibly water line freezing in door,instructed customer on how to tell if water is freezing in door and to call back"
We serviced a
WHIRLPOOL OVEN
Model GBS307PDS3
Near Austin, TX 78733
Kevin
Job Details: 04/19/2021
"Arrived on site and inspected oven and found both hinges have failed. Door now has a lot of tension"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIO338HSS00
Near Austin, TX 78703
Luis
Job Details: 04/19/2021
"Arrived on site for no ice. Diagnosed a defective external drain pump,parts diagram shows part is an accessory called partner team per rep. part is covered under manufacture one year warranty ordering external drain pump; ordrng 1 W10825875 (Drain pump external)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Austin, TX 78702
Luis
Job Details: 04/19/2021
"Arrived on site for no,cool in fresh food. Found evaporator incased in ice,removed cover,found neutral wire pin incorrect in harness,pin is not making contact with heater harness uploaded picture. Will need a new harness,found gap between freezer gasket to cabinet repaired gap. Ordering a new harness. ; ordrng 1 W11200746 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I cycled the units power at the breaker. I then installed the new vent motor and then put the unit into diagnostics mode mode. I ran a test cycle and it ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
IKEA VENTHOOD
Model IHW8305VS0
Near Austin, TX 78759
David
Job Details: 04/19/2021
"Arrived on site to diagnose vent hood with no working fan or lights. Performed diagnostic and voltage tests. Found power good at control and fuse good. Customer said he had been having issues with the control panel for some time, having to press the fan control several times to get it to work.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Leonardo
Job Details: 04/19/2021
Arrived on site to replace tub. Replaced tub test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78703
Matthew
Job Details: 04/19/2021
"Arrived onsite to install gas fitting. Installed fitting, tested for leaks with liquid leak detector. No leaks present at this time. Tested all top burners, bake and broil functions. All are functioning properly. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
"Arrived on site for range with multiple damaged parts, inspected unit and found damaged. Removed failed parts and replaced with new that was on hand. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 4 WP59002061 (Screw)s and 4 W10856125 (Screw)s and 4 WP3400832 (Screw)s and 1 W10495568 (Handle) and 1 W10216478 (Insulation) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced valve and tube and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Austin, TX 78752
Matthew
Job Details: 04/19/2021
"Arrived onsite for washer not spinning clothes out. Tested unit and found error code for off balance load. Tested auto cycle and found unit making noise at spin cycle. Removed agitator and wash plate but still making noise. Checked cam and looked ok but replaced to narrow source. Did not correct issue. Removed inner tub and listened to gearcase, noise was coming from gearcase. Also isolated motor and motor seemed fine. Unit will need gearcase replacement. Bringing back prescreened parts, ordering gearcase, belt and motor as well. Office to reschedule.; ordrng 1 W10832724 (drive motor) and 1 W11239857 (belt) and 1 W11454372 (GEARCASE )"
We serviced a
KENMORE WASHER
Model 110.2070299
Near Marble Falls, TX 78654
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a washer that will not spin. Found failed drive coupling and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW
Near Austin, TX 78731
Kevin
Job Details: 04/19/2021
"Arrived on site and set washer into a diagnostic cycle and ran test 4 valve turns on the water is spraying from the front left into the bleach cup not the front right into the softener cup. Spoke with SW, replaced water valve assembly and during test 4 water will now Fill the softener cup.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78705
Matthew
Job Details: 04/19/2021
Arrived onsite for dishwasher not heating. Upon inspection found loose connector from heater. Secured connector and tested. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Manor, TX 78653
Matthew
Job Details: 04/19/2021
Arrived onsite to replace previously diagnosed parts. Replaced inlet kit and bellow. Tested unit and unit is functioning properly. No leaks present at this time. Whirlpool sent customer affresh and customer will use as directed going forward. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, TX 78738
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
"Arrived onsite for unit not filling with water. Upon arrival found unit receiving water, it diverter getting stuck and wash motor not activating, quoted customer 463.45 for unit sump and motor, upon replacing found technicians sump was defective, ordering new sump office to reschedule upon receiving.; ordrng 1 WPW10605057 (Sump)"
We serviced a
JENN-AIR ICE MACHINE
Model JIM159XYRS0
Near Cedar Park, TX 78613
David S
Job Details: 04/19/2021
"Arrived on site to install previous diagnose parts. We gained access to ice maker recirculating pump, and replaced it with new. We reassembled the unit and tested it. The reservoir is now filling completely like designed. Job complete. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/19/2021
"Arrived on site for refrig dripping, creating condensation. Found frost built up in freezer section on top food shelf rails. Frost was not bad but present. Customer also demonstrated how the water dispenser continues to pour water out after you release the dispenser pad. Customer showed me areas underneath the fridge doors where the expanding foam was protruding from the door. Called WP tech line and went over all complaints. Tech line advised the freezer door needed to be adjusted up on the mounts. Ordering a new Ice Door Separator to return and complete the repair and to further prevent air from coming in and creating frost and also allowing water to drip through the dispenser onto the small shelf. SR7730550900; ordrng 1 WPW10577864 (Separator Door Ice)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/19/2021
Arrived on site for Range warming drawer not level. Removed warming drawer and found one of the glides missing and the other side chewed up and damaged. Removed damaged glide and located other missing glide in back portion of over near igniter. Installed two new glides and had customer confirm the warming drawer was sliding in and out as preferred. Customer confirmed drawer was working. Drawer opening and closing as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Smithville, TX 78957
Andy
Job Details: 04/19/2021
Arrived on site for refrigerator FC light not working. Tested and inspected unit and found failed LED module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for refrigerator door damaged. Inspected unit and found FC door damaged. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11104489 (FC door) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78750
David
Job Details: 04/19/2021
"Arrived on site to diagnose dishwasher not cleaning well on upper rack. Ran diagnostic and found no error codes present. Ran unit through fill diagnostic cycle and found water is not being diverted to the top rack, and wash motor sounds slightly weak. Ordering new sump and control to resolve pumping and diverting issue. ordrng 1 W11025157 (Sump and Motor) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed parts. I installed new parts and then tested the unit. The unit was now igniting as designed and seems the regulator fixed that issue. Although the front left burner would still click after flame was lit. I am ordering another ignitor, spark module, orifice holder, and screws. Office to reschedule. ; ordrng 1 W11337062 (Front Left Orifice Holder) and 1 Sparkmodulescrew (Research) and 1 W11319687 (Spark Module) and 1 W11238758 (Ignitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, TX 78613
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I unplugged the unit and I then installed the new sump and motor. I put the unit into diagnostics mode and ran a test cycle. It ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Bastrop, TX 78602
Andy
Job Details: 04/19/2021
Arrived on site for oven light issues. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB02
Near Austin, TX 78746
Luis
Job Details: 04/19/2021
"Arrived on site for filter cover issues. Diagnosed a defective filter cover,replaced filter cover tested cover operation good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Austin, TX 78749
Luis
Job Details: 04/19/2021
Arrived on site for bod odor and taste of ice. Tasted ice,bad odor and taste,removed water line source,ran water to cup no odd smell or taste from water source. Replaced water valve and fill tube,emptied ice bin i formed customer to discard 3 batches of ice. Sr#7730547040"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Leander, TX 78641
David S
Job Details: 04/19/2021
Arrived on site to install previous diagnose parts. We gained access to the gearcase and replaced the gear case and slider with new. We reassembled the unit. We calibrated the control and put the unit through a diagnostics cycle and found the unit working as designed. Job complete. No water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Harker Heights, TX 76548
Wesley
Job Details: 04/19/2021
Arrived on site and found oil leak and gearcase noise during spin. Replaced gearcase. All checks good. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Killeen, TX 76549
Al
Job Details: 04/19/2021
Arrived on site and inspected tub ring issues.Ran diagnostics and found unit working properly.Removed and replaced the defective tub ring.Job complete
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Temple, TX 76502
Tyler
Job Details: 04/19/2021
Arrived on site for a lid cracked on the left side hinge. Upon arrival I called whirlpool techline to get issue documented at this time whirlpool stating that there is no recall on the parts and no signs of defective history that they are aware of at this point they recommend replacing the hinges on both left and right side as well as the lid office will need to reschedule once availability of parts is knownSr# 7730550853 Bruce; ordrng 1 W11117421 (Lid)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PLXS2
Near Austin, TX 78734
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not producing ice, found broken grid cutter and condenser needed cleaning. I replaced grid cutter and cleaned condenser, unit tested good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Granite Shoals, TX 78654
Cliff
Job Details: 04/19/2021
Arrived on site to replace previously ordered parts for washer.Office to set return appointment. ; ordrng 1 W11170317 (Control)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Austin, TX 78748
Robert
Job Details: 04/19/2021
Arrived on job for complaints of error code f3e3. Confirmed code and removed front to gain access to inlet thermistor. Thermistor open will need replacement thermistor to complete repairs. ; ordrng 1 WP8577274 (thermistor)
We serviced a
WHIRLPOOL WINE COOLER
Model KUWS24RSBS01
Near Austin, TX 78737
Luis
Job Details: 04/17/2021
"Arrived on site for no cool. Powered unit on removed evaporator cover found traces of oil on evaporator,diagnosed a refrigerant leak at evaporator.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS09
Near Austin, TX 78717
Jonathan
Job Details: 04/17/2021
Arrived on site for oven combo both door scratched after last repair. Will need to replace outer microwave and oven door (black stainless).Office to schedule appointment when ETA is available. ; ordrng 1 W10775494 (MICROWAVE DOOR) and 1 W11354880/BLACKSTAINLESS (OUTER DOOR)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Niederwald, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job to replace previously diagnosed module. After replacement test operation. No leaks detected at time of service
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of cooktop no looking right. Found adhesive on glass. Informed customer that with cooktop cleaning product that will come off.
We serviced a
GE OVEN
Model ZET1PH1SS
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2021
"Arrived on site to inspect wall oven error code. Upon further inspection, I tested the unit on Bake at 225 degrees and once the cooling fan came on the error code F96 appeared. I pulled the unit form the wall and removed the top panel to expose the fan. Tested again and found the fan not turning on. I assisted the fan and it began to spin, but at a slow RPM. I removed and replaced the blower assembly and fan sensor and retested. Unit is operating as designed. Job completed."
We serviced a
LG WASHER
Model WT5070CW
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
Arrived on site for washer having LE error code. Inspected unit and work area. Performed diagnostics mode and found spin or agitation cycle not working. Gained access to stator and clutch. Found failed clutch. Removed failed clutch and found stator motor windings open and actuator arm broken.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS1
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site for microwave light intermittently working and door error. Inspected unit and work area. Found when door is opened light did not come on. Tested microwave operation and found door error did not occur durning service. Gained access to door switches and interlock. Found water and tear from inter lock and secondary switch not making proper contact. Recommend to replace all switches and lower and upper interlock. Removed failed switches and interlocks and installed new. Powered unit and found door light coming on when opening the door Tested microwave operation, all tested good
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for no water dispensing. Diagnosed frozen water tank flushed out tank tested water dispenser working,increased temperature in fresh food to prevent water tank from freezing"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of burner not working. Found the burner open.replaced burner and test.
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer not agitating/spinning. Upon further inspection, I removed the front panel and tested the unit in drain/spin mode and found the motor does not come on. Drain pump is operating good. Checked the diagnostics LED on the motor control and found it not on. Also found the belt is shredding due to age. Found a large amount of rust on the bottom panel as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site to install previous diagnosed part. Verified failure and measured resistance on fill tube heater. Removed failed ice maker and installed new. Performed diagnostics mode and cycled water dispenser and ice maker fill cycle. Cycled harvest cycle. Found all tested good, no water leaks detected."
We serviced a
KENMORE WASHER
Model 110.475326
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, customer advised that they can was a small load of sheets and the unit will spin. I placed the unit in diagnostics showing error code F20. Continued with testing and when the unit got to spin mode, the unit sounded like a freight train and I could hear something banging. I stopped testing and wiggled the basket and found the bearing has gone bad. Also during testing, when the drain pump came on, it was very loud as well.. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ3
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
Arrived on site for microwave not heating after running for more than 2 minutes. Inspected unit and work area. Found upper cabinet bottom sagging due to the weight of unit (see SD-QUICKPIC). Tested microwave operation and found cooling fan not running when heating. Tested with fan on at low speed and unit would continue to cook. Will need to replace control to correct. Informed customer due to mounting that we could not be responsible for any damages that could occur durning or after repair. Office to schedule appointment when ETA is available on part.; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Georgetown, TX 78628
Lou
Job Details: 04/17/2021
"Arrived on site to inspect dryer not drying. Upon further inspection, I test3d the unit with the doo reopen and the door switch closed and never found the element illuminating in the back left corner vent area. I removed the back panel and tested all components and all are checking good. I tested voltage coming from the timer and found none.No lint observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HS1
Near San Marcos, TX 78666
Robert
Job Details: 04/17/2021
Arrived on job for complaints of door damaged. Confirmed damage will need hinge kit.
We serviced a
WHIRLPOOL OVEN
Model MGT8820DS00
Near Buda, TX 78610
Robert
Job Details: 04/17/2021
Arrived on job for complaints of burner flame too low. Flames good just needs cleaning.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
Arrived on job for complaints of no heat. Found the thermostat open. Replaced thermostat and test. Heater working properly.
We serviced a
GE REFRIGERATOR
Model GSS25GSHBCSS
Near Georgetown, TX 78626
Lou
Job Details: 04/17/2021
"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, the customer advised that the unit has failed to dispense water two times previously due to the filter housing. I tested the water dispenser and could hear the valve opening but no water coming out. The bypass was installed in the housing. I removed and replaced the filter housing and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78748
Luis
Job Details: 04/17/2021
"Arrived on site for food freezing,checked damper door operation good,found gap between gasket and liner between damper door and fresh food liner,added sealer between gap to prevent cold air from migrating to fresh food with damper door closed."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Georgetown, TX 78626
Lou
Job Details: 04/17/2021
"Arrived on site to inspect washer tripping the breaker. Upon further inspection, customer advised that the unit trips the breaker and they plugged the unit into a different outlet and it continued to trip. Customer did advise that the breaker is a GFCI breaker. I found the unit in operation when I arrived and once the load was done, I found it somewhat of balance as the basket was not spinning smoothly. Customer removed clothing and I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed and did not trip the breaker. I tested the unit in manual test mode and tested high speed spin and the unit continued to operate as designed. Customer advised that the load that was going when I arrived did not trip the breaker. I tilted the unit back and inspected underneath and found no issues. Checked the actuator and it is connected to the cam as designed. I recommended that the customer have the breaker inspected for failure. Made recommendations for use and care as well as detergent use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS01
Near Kyle, TX 78640
Robert
Job Details: 04/17/2021
"Arrived on job for complaints of no heat. Checked amps and found 8.5 amps. Replaced magnetron, capacitor and diode. After replacement test operation l microwave heating properly."
We serviced a
GE REFRIGERATOR
Model ZISB480DMB
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for water leaking found icicle under icemaker,diagnosed water level on icemaker at max causing water to leak out of icemaker,lowered water level"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Leander, TX 78641
Jonathan
Job Details: 04/17/2021
"Arrived on site to install previous diagnosed . Removed failed turn table motor and installed new. Installed plate , ring and support. Tested operation. Added microwave paint to liner. Informed customer to allow 4 hours dry. All tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Georgetown, TX 78633
Lou
Job Details: 04/17/2021
"Arrived on site to tall previously diagnosed and ordered parts. Due to the right door gasket and ice chute gasket failures, I removed and replaced both gaskets and tested and they are both sealing properly. I found the water dispenser isnt working. I received authorization to replace the reservoir; therefore, I removed and replaced the reservoir and retested and it is operating as designed. Unit is operating as designed, no water leaks observed during service. Job completed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78735
Luis
Job Details: 04/17/2021
Arrived on site for no cool. Removed deli drawer found oil has leaked out of evaporator coil and damaged plastic on housing,cover and drain pan. Unit will need a compressor,evaporator,drier,drain pan,cover and housing. Extended warranty to cover parts beside sealed system parts which are still covered by manufacture sealed system warranty JOB WILL NEED 2HRS; ordrng 1 WPW10469927 (Housing) and 1 W11457241 (Drip pan) and 1 W11492867 (Evaporator) and 1 W11211387 (Cover evap) and 1 W10832994 (Compressor) and 1 Accessvalve (Access valve) and 1 Wpw10143759 (Drier uv) and 1 2hrs (2hrs)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
"Arrived on site for refrigerator RC evaporator continues to ice up and icy up at adapter rear. Inspected unit and work area. Performed diagnostics mode and tested RC thermistor and evaporator thermistor, found circuit good. Gained access to evaporator and removed both thermistor. Placed thermistor in cup of ice water and measured continuity. Found evaporator thermistor out of range. Found adapter gasket deformed and not sealing to rear of cavity. Will need to gasket to back of cavity for adapter, replace thermistor harness and cover. Installed gasket (TS), harness and cover. Reset unit and tested operation. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78749
Luis
Job Details: 04/17/2021
"Arrived on site for dispenser and ui issues. Ui unresponsive and on,y lights powering on diagnosed defective controls,replaced ui and main control,powered unit on tested water dispenser and ui functions unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Lakeway, TX 78734
Luis
Job Details: 04/17/2021
"Arrived on site for ice build up. Found fresh food evaporator heavily incased in ice,removed drawers found cover missing tabs will need to order cover,harness and shims for drain pan per service pointer. Customer will defrost unit 24hrs before the return appt. ; ordrng 1 WPW10501260 (Cover evaporator) and 1 Shims (Shims)"
We serviced a
WHIRLPOOL WASHER
Model WTW4810EW1
Near Round Rock, TX 78665
Jonathan
Job Details: 04/17/2021
"Arrived on site for washer not draining. Inspected unit and work area. Found when plugging in unit the pump just continues to run. Removed drain pump and inspected for blockage and found none. Ran drain pump and monitored impeller and not turning. Found correct voltage to pump. Removed pump and installed new. Tested operation and found pump continues to run, attempted to clear analog pressure hose and test. Found unit will need control.Office to schedule return once received authorization. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Georgetown, TX 78628
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil and oil getting on the motor & clutch and causing them to fail, I removed and replaced the gearcase, slider, clutch, stator (motor) and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78730
David
Job Details: 04/16/2021
"Arrived on site to diagnose ice machine that is not producing ice, or watery ice. On arrival ran unit in diagnostic. Unit did not fill with any water. Could hear valve humming. Replaced inlet valve. Retested unit after restoring power and valve now only has 4v at it. Ordering a control and harness due to electrical issue preventing valve from filling. ; ordrng 1 W11123917 (Harness)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78703
Luis
Job Details: 04/16/2021
"Arrived on site for cooling and ice build up. Opened freezer door found cover incased in ice causing door not to fully seal properly,called tech support found no feedback from thermal fuses in freezer section causing unit not to defrost,found while exiting test in diagnostics power getting to 3way valve per tech support will need to replace control,ui and thermal fuses ; ordrng 1 W11411871 (Ui) and 1 W10602825 (Jumper)"
We serviced a
GE DISHWASHER
Model GSD1200G02BB
Near Hewitt, TX 76643
Tyler
Job Details: 04/16/2021
"Arrived on site for dishwasher needing previously diagnosed motor/pump assembly. Upon arrival I confirmed unit wasnt draining but upon further inspection I found the issue was due to an over 1ft long clog within the drain line itself. I first cleared the clog from drain line and reassembled and tested unit. Found immediately that unit was draining water out quickly and efficiently. I reran dishwasher multiple times to verify that it could fill, agitate, and drain as designed with no issues. Line was clogged because it was never properly raised when it was installed and sink was back flowing into dishwasher. Raised drain hose. Unit functioning as design with leaks during repairs. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Georgetown, TX 78626
Tommy
Job Details: 04/16/2021
Arrived onsite for unit still not dispensing ice. Found ice block in spring keeping it from pushing unit properly cleared. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lockhart, TX 78644
Noah D
Job Details: 04/16/2021
"Arrived on site to inspect unit for always draining, upon inspection found the unit was draining and had a error code for pressure triac. Ordering control board. Office to reschedule ; ordrng 1 W11387680 (CONTROL )"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elm Mott, TX 76640
Tyler
Job Details: 04/16/2021
Arrived on site for dishwasher not allowing the door shut properly. But arrival I found at the door latch had internally got in stock and wasnt long the door to open the shed correctly after replacing the latch I was able to reassembled and tested unit and verified unit is functioning as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Austin, TX 78737
Brandon
Job Details: 04/16/2021
"Arrived on site to replace sump/motor after replacing l I ran diagnostic test cycle, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Killeen, TX 76542
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator frosting in the FC upon arrival I took temps FC=8 RC=37. There was no frost at this time but the customer showed me a picture of the frost. There was some frosting on items on the left side of the FC In The baskets. There was no evidence of ice build up on the evaporator cover. I inspected the unit for air leaks starting at the rear where the drain tube connects. The drain tube was sealed good. I tested the dispenser and t was working as designed. I went to check for gaps in the gaskets and I found that if you dont close the door from the middle of the handle it will stay slightly open on the left side and leave a small gap. I found that if you closed from the middle the door will shut every time. I explained to the customer my findings I also explained that boxes or bags can get wedged between the gasket causing frost. No leaks detected during time of service. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFAA
Near Schwertner, TX 76573
Kayman
Job Details: 04/16/2021
Arrived onsite for refrigerator with frost building in the FC. Upon inspection I found the FC at 7 and the RC at 55. I could hear the air being choked at the damper when opening the door. I ran diagnostics and found the damper showing a open or shorted motor error. I found the thermistor reading 56 degrees. I can hear the damper trying to open but does not sound right. replace the damper(242303001) . ; ordrng 1 242303001 (Damper) and 1 5304521777 (Thermistor harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Leander, TX 78641
Jonathan
Job Details: 04/16/2021
"Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Performed diagnostics mode and tested dispenser operation. Found ice container separating. Removed failed ice container and installed new. Tested operation, all tested good. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Austin, TX 78726
Justin
Job Details: 04/16/2021
We serviced a
AMANA DRYER
Model NED4655EW1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/16/2021
Arrived on site for NOT DRYING-HAS TO RUN MULTIPLE CYCLES -HASN'T HAD VENTING CLEANED. Pulled dryer away from wall to test voltage and found vent air hose kinked and mashed against the wall restricting air flow. Tested voltage and was getting 240. Straightened vent air hose to remove kink and took temps. Temps ran up to 220 and I allowed dryer to cycle ten times for high and low temps. Heating as designed. Showed customer the problem and explained the spot I have it positioned is best to prevent the vent air hose from getting kinked again. Laundry room is a tight fit for the WASHER AND DRYER so I explained to customer if it stops heating again to check and ensure the vent hose isnt kinked again.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fort Hood, TX 76544
Al
Job Details: 04/16/2021
"Arrived back on site to install previously ordered parts for washer gear case oil all over the floor.Removed and the lid lock, gear case, belt, motor, cam, actuator, shield, wash plate capacitor.Reassembled p, calibrated and tested the unit and unit tested as designed.Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ6
Near Georgetown, TX 78626
Chase
Job Details: 04/16/2021
Arrived on site to check microwave for venting issues. Tested all fan speeds and motor is changing speeds properly. Damper is opening fully and can be heard closing afte fan stops. Heated a cup of water and heating and cooling functions are working properly. Discuss the use of microwave rack for multiple level cooking only. Inspected exterior wall cap and explained the sounds that would be heard from the dampers during windy weather. All functions of the microwave check good. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW
Near Lakeway, TX 78734
Robert
Job Details: 04/16/2021
Arrived on job for complaints of door not locked properly. Confirmed latch not working. Replaced latch and test. No leaks detected at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the power to the unit on. Customer advised that the unit will turn itself off and the display will jump. I placed the unit in diagnostics and checked error codes. Found F6E4; following the tech sheet, I removed and replaced the main control and tested. Unit is operating as designed. I recommended that the customer connect the unit to WiFi in order to receive future software updates. Job completed."
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Austin, TX 78731
Kevin
Job Details: 04/16/2021
"Arrived on site and inspected dryer and found it is heating properly, but there is no airflow. Removed vent hose and found a large ball of lint blocking vent hose. Airflow has improved but still recommended having a service clean vent through wall of house to prevent any damage to dryer.
We serviced a
GE MICROWAVE
Model PEB9159SJ2SS
Near Georgetown, TX 78628
Cliff
Job Details: 04/16/2021
Arrived on site to diagnose a microwave that isn't heating. Found primary door switch failed and replaced it. All is working properly at this time.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78738
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit not starting a cycle, found failed console, new console was damaged and not responding, ordering new console.; ordrng 1 W11112656 (Console)"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Volente, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not being secured to the cabinets and moving around, I installed mounting brackets and screws. Tested the unit and it is operating as designed and secured/stable to the cabinets. No gas leaks detected during service, job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kempner, TX 76539
Al
Job Details: 04/16/2021
"Arrived on site and inspected washer not washing.Ran diagnostics and found the unit wouldnt even fill with water.Removed the hoses and found the lines were totally clogged at the valve preventing and water from entering into the unit.I cleared the unknown debris , reassembled and unit tested as designed without any errors.JOB COMPLETE"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Copperas Cove, TX 76522
Al
Job Details: 04/16/2021
Arrived on site to inspect a rattling noise from the rear of the upright unit.Confirmed the complaint and found the noises were coming from the compressor port that was making contact with the panel causing the rattling sound.Used the sound pad to correct the issue.Customer witnessed the repair.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78750
David
Job Details: 04/16/2021
"Arrived on site to diagnose refrigerator not cooling. On arrival customer informed me it was the RC only, and FC is fine. Found RC evap frozen over due to not defrosting. Following steps for SP W11092686F. Ordering drip pan service kit, evap cover, fan and necessary items. Customer instructed to defrost 48 hours prior and line area with towels. ; ordrng 1 W11457241 (Drip pan kit) and 2 67006425 (Screw)s and 1 W11188493 (Evap cover) and 1 482338 (Silicon)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78702
Jacob
Job Details: 04/16/2021
"Arrived onsite for unit staying in clean mode and non stop draining. Checked voltage, unit getting 120v. Upon further inspection. Found that the connector for the float switch was not connected. Re connected float switch. Tested unit. Unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Austin, TX 78617
Richard
Job Details: 04/16/2021
"Arrived onsite for the washer making a loud noise. Ran diagnostics and found that during the end of the spin cycle I heard the loud noise sounded like something is grinding. Looked under washer and tool motor cover off and removed the cam assembly and found that the teeth on the cam were grinding saw lots of residue. Not sure if actuator is sticking or the gearcase is causing the issue. Did not have the actuator or cam assembly. Will need to replace cam assembly, actuator, gearcase on next visit. Ordering parts and office to schedule ; ordrng 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Georgetown, TX 78628
Jonathan
Job Details: 04/16/2021
"Arrived on site for dryer not starting cycle and only beeping. Inspected unit and work. Tested door switch and found opened in closed position. Bypassed door switch and started unit. Found failed door switch. . ; ordrng 1 WPW10350907 (DOOR SWITCH )"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78733
Brandon
Job Details: 04/16/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from sump and insulation was soaked and customer wants that replaced as well. Ordering sump and insulation. ; ordrng 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Round Rock, TX 78681
Wesley
Job Details: 04/16/2021
Arrived onsite for not washing and found sump and motor will be needed to repair wash motor failure. Office to reschedule. ; ordrng 1 WPW10605058 (Sump and motor)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Lou
Job Details: 04/16/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the console UI failure and previous tech diagnosis, I removed and replaced the console and tested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Austin, TX 78723
Matthew
Job Details: 04/16/2021
Arrived onsite for dishwasher not draining. Upon inspection found failed drain motor and entire drain line clogged. Will need to order drain hose and return with drain motor and hose with check valve. Unit was installed previous to flooring installation. Unit will need to be made accessible for return visit.; ordrng 1 8269144A (drain hose)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Lampasas, TX 76550
Al
Job Details: 04/16/2021
Arrived on site and inspected unit F0E5 Off balance error code.Discovered there were NO stored error codes in fault history.Found the customer was washing a queen comforter when they heard the loud banging noise from the unit.I advised the customer to include a few towels then washing comforters to prevent the malfunction.Unit tested as designed.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Killeen, TX 76549
Kayman
Job Details: 04/16/2021
"Arrived onsite for refrigerator making noises. I found the RC=37 FC=1. I could not recreate any abnormal noises so I called techline to report. Tech,Ive walked me through diagnostics and we tested fan, damper, and compressor functions for any noises but could not re create. The customer showed me a video of a noise coming from the back of the unit that sounds like an evaporator fan possibly but the fan did not have any noises today. Techlines SR#7730534679. Job complete."