We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Pflugerville, Texas 78660
Justin
Job Details: 05/15/2025
Arrived on site for unit not cooling inside fridge freezer is holding proper temperature. Called GC to troubleshoot ran test on fan and damper recommended replacing damper. Replaced damper customer will monitor for 24hrs to see if temperature stabilize inside fridge; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, Texas 78752
James K
Job Details: 05/15/2025
"Arrived on site for unit not starting. Upon arrival, checked error codes and found F5E1, F5E2 and F5E3. All pertaining to door lock failure. Proceeded to replace W11307244 lid lock assy. Ran diagnostics and now unit proceeded to advance and ran with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Copperas Cove, Texas 76522
Jonathan M
Job Details: 05/15/2025
"Arrived on site for a range that has no power. Inspected unit and work area. The customer advised that the unit had been working for the past two months after the previous repair, but when he went to use the oven a week ago, the unit lost power. He advised that he tried unplugging the machine and plugging it back in, butnco7ld not get the unit to turn on. I asked the customer if he knew where his breaker was for his range, and he advised that he did not. I checked the breaker outside and found it had tripped. Based on previous repair history, i contacted management for assistance on how to proceed. They advise that we have done everything that we can in terms of the repair on this issue and to contact Techline. I called Whirlpool Techline and spoke to Dillon SR# 7741579242. He had me run through a couple of checks, but asked if the customer had gotten the breaker replaced. He advised that he has not contacted the builder about anything because he was not advised as to what to expect.Should this happen again. Dylan advised that he believed the issue was with the breaker due to all parts being replaced, and it working for 2 months without an issue. He advised to not make any further repair.At this time and to have the customer contact their builder about breaker replacements. He advised that if the builder needed more information to contact the breaker manufacturer for recommendations. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hutto, Texas 78634
Scott
Job Details: 05/15/2025
"Arrived on site for washer tripping breaker . Checked outlet , getting correct polarity and voltage . Ran diagnostics, no error codes . When running test wash found valve spraying from side . Replaced valve ,control and cap.ran calibration W11395618, W11513255,W11627413 and test wash all checked normal. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Austin, Texas 78734
Andrey
Job Details: 05/15/2025
"Arrived on site to test unit for not heating, tested unit found heater is good but not getting hot, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11637581"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Niederwald, Texas 78640
Leonardo
Job Details: 05/15/2025
"Arrived on site to test unit for left front burner not working on dual cycle. Removed glass cooktop to access the burners and found the orange wire disconnected from the burner. Secured the connection, tested the unit, and confirmed the burner is now working properly on both single and dual cycles."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Pflugerville, Texas 78660
Justin
Job Details: 05/15/2025
Arrived on site for drain pump constantly running. Unit needs new control. Replaced control and calibrated ran test cycle. Unit is now functioning properly and as designed to. No leaks present at this time job completed. No one on site for signature
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Round Rock, Texas 78665
Daniel A
Job Details: 05/15/2025
"Arrived on site to inspect refrigerator not dispensing water and not producing ice. Upon further inspection, I verified that no ice was being produced and no water was being dispensed. I removed the water filter and found that the water was dispensing and the ice maker was able to fill, indicating that the problem was with the filter. I reset the filter and found that the filter was ok and it was not installed properly. The refrigerator is now operating as designed. No water leaks observed during service. No parts needed."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Burnet, Texas 78611
Brandon B
Job Details: 05/15/2025
"Arrived on-site for range tripping breaker. Verified the issue. I disconnected the ground and installed control(w11707168),broil(w10856603) and bake(w11182108) heated to 500 degrees and reconnected the ground.amp draw maxed at 18amps. Call safety sr#7741538433"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Liberty Hill, Texas 78642
Miguel
Job Details: 05/15/2025
Arrived on site with parts ordered. Removed agitator. Replaced gearcase and actuator. Recalibrated machine. Completed automatic test cycle. All sounding normal. Call complete. W11454372
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Georgetown, Texas 78628
David Z
Job Details: 05/15/2025
Arrived on site to replace damaged doors from transit. Customer clarified only the FC door had denting. Checked RC door and found it clear of dents. Proceeded to replace freezer compartment door and verified proper operation. Leveled unit as well. Parts used - W11616484.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Round Rock, Texas 78665
Daniel A
Job Details: 05/15/2025
"Arrived on site to inspect range not reaching temperature. Upon further inspection, the head of maintenance advised that the oven would not reach preheat temperature in over an hour. I gained access to the rear of the unit and verified proper voltage. I removed the back panel and found that one lead of the bake element was not connected (photo). I reconnected the bake element lead and retested the range. It is now operating as designed. No parts needed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Burnet, Texas 78611
Brandon B
Job Details: 05/15/2025
Arrived on-site to install ordered parts. Installed tubtubw114098and cycled unit. No leaks. But a screw on the upper mount broke so I'm ordering upper mount(w11561080) for return visit; ordrng 1 W11561080 (Mount)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Manor, Texas 78653
Matthew
Job Details: 05/15/2025
"Unit in apartment 2106. Arrived onsite for unit making noise. On arrival unit was not making any unusual noises. Spoke to tenant and found noise to be intermittent. Different lengths of duration, different times of day, sometimes stops when door is open etc. Called techline for assistance as unit has repeat visits but can not duplicate. Spoke to Lakie SR#7741582613. Tech stated we cannot 'throwparts' and guess especially if the unit is functioning. May be a functional noise. No reports of unit not cooling or not functioning, only noise. We will need more info or videos of a failure to occur in order to revisit. As of now unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS4
Near Georgetown, Texas 78628
David Z
Job Details: 05/15/2025
"Arrived on site to diagnose microwave not heating or running turntable. Tested unit and confirmed. Diassembled unit and checked microswitches. Found lower switch had failed and was no longer making contact. Replaced switch and verified proper operation. Reinstalled unit and tested, confirmed good heat. Repair completed. Parts used - 1x 4392027."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Round Rock, Texas 78664
Daniel A
Job Details: 05/15/2025
"Arrived on site to inspect washer with hoses banging on the back of the washer. Upon further inspection, I checked the level and suspension of the washer, and both are good. I found that the water lines and the drain hose are vibrating and banging against the back of the washer during spin. I secured the lines and added some foam of the back where the hoses make contact with the back of the washer. I tested the washer, and it is now running quietly. No water leaks observed during service. No parts needed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Scott
Job Details: 05/15/2025
Arrived on site for washer stuck in drain cycle. Tried to put into diagnostics but drain would keep pumping . Found 3-2 error code . Replaced control W11607637. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Scott
Job Details: 05/15/2025
Arrived on site for washer stuck in drain cycle. Tried to put into diagnostics but drain would keep pumping . Found 3-2 error code . Replaced control W11607637. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Scott
Job Details: 05/15/2025
Arrived on site for washer stuck in drain cycle. Tried to put into diagnostics but drain would keep pumping . Found 3-2 error code . Replaced control W11607637. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Scott
Job Details: 05/15/2025
Arrived on site for washer stuck in drain cycle. Tried to put into diagnostics but drain would keep pumping . Found 3-2 error code . Replaced control W11607637. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket . Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Manor, Texas 78653
Wesley
Job Details: 05/15/2025
Arrived onsite and replaced the condenser fan bracket to prevent ongoing noise. Unit is now operating as designed. W11736795
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Liberty Hill, Texas 78642
Brandon B
Job Details: 05/15/2025
Arrived on-site for washer making noise. I found the motor cover had lost 1 screw and was banging around when spinning. Also it rubbed the belt so I replaced it. Belt(w11239857) unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near Manor, Texas 78653
Wesley
Job Details: 05/15/2025
Arrived onsite for concern about water leaking out of the filter head area. New filter had been installed and the leaking has stopped. Advised CM on findings. No parts. No signer available.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW4
Near Austin, Texas 78753
Justin
Job Details: 05/15/2025
Arrived on site for front right burner not working. Customer informed me it's not the front right burner it's the front left. Checked resistance at element Checked out good. Unit needs new switch ordering right parts for front left burner office to reschedule. Unit breaker is in back yard of unit a but working on range in unit b; ordrng 1 W11396790 (Left front element) and 1 WP3149400 (Front leftbswitch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Liberty Hill, Texas 78642
Brandon B
Job Details: 05/15/2025
Arrived on-site for refrigerator freezing food. Took temp and got 33 degrees. I adjusted the temperature and showed the customer how to adjust it also. Advised him to monitor it and change it as needed. No parts used
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78737
Andrey
Job Details: 05/15/2025
"Arrived on site to test unit for not spinning, customer stated that it gets off balance in the beginning of the cycle and at the end, ran diagnostic and did not find any issues, all components activating properly explained to customer that unit does get slightly off balance when it's trying to level clothes and that's normal function, unit is running as designed no leaks detected job complete no parts installed"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Canyon Lake, Texas 78132
Andrew
Job Details: 05/15/2025
Arrived on site to test unit for not heating. Found element was shorted out. Replaced element(WP3387747). Unit is now working as designed. Unit failed a ventilation test. Showed customer on exterior s bird was building a nest and is restriction air flow. Advised to have vent cleared before using unit to prevent further damage. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Johnson City, Texas 78636
Andrew
Job Details: 05/15/2025
Arrived on site to test unit for not cooling. Was unable to get compose to engage after multiple power cycle. Replaced control(W11595219) with no success. Upon further inspecting found RC wire entering cabinet was burnt and cut. Took photos and submitted to techline. Unit is being submitted for review. Job complete. SR#7741582644
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78757
James K
Job Details: 05/15/2025
"Arrived on site for RC door dent. Upon arrival, found MS to be incorrect. Informed office thread. Door dent replacements are organized by construction team. I called number on file that excludes front off and maintenance manager and number goes straight to VM. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, Texas 78640
Leonardo
Job Details: 05/15/2025
Arrived on site to replace upper spray arm. Replaced spray arm test unit and unit test good. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, Texas 78641
Miguel
Job Details: 05/15/2025
"Arrived on site with new sump. Diagnostics shows Fae1,f2e1, f4e3, f8e2. Ran automatic test cycle to check as leak location is not documented in notes. No leaks after test. All components are functional. No end of cycle codes anymore. Ran dishwasher in normal and let run for 15 min without any leaks. Working as designed call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Manor, Texas 78653
Wesley
Job Details: 05/15/2025
Arrived onwite for lost production over the past weekend. Foundnice cube lodged between the icemaker body and the level arm. Cleared ice obstruction and normal function resumed. All checks good. Discussed findings and history with customer. No parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Leander, Texas 78641
Miguel
Job Details: 05/15/2025
Apt 3102. Arrived on site with sealed system parts. Tapped system at filter drier and found it empty. Current out compressor port and nothing in there either. Blew through filter with nitrogen and heard it blasting out inside. Opened freezer and the freezer floor has air as I push down on it. Isolated high side going through cabinet using 2 driers Confirmed it leaks from interior both ways and pushes out freezer floor. Holds no pressure. Called tech line. ; used 2 WPW10143759 (Drier) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Tow, Texas 78672
Chris
Job Details: 05/15/2025
Arrived onsite for prediagnosed parts for the unit not properly draining upon arrival replaced control & drain pump w10876600 W11116592 ran calibration & tested cycles unit is working as designed no leaks observed during service
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Georgetown, Texas 78628
David Z
Job Details: 05/15/2025
"Arrived on site to diagnose washer making noise when running. Tenant advised noise is a squealing during spin. Tested unit and heard some belt squeaking. Found belt was slightly glazed, leading to incresed noise. Replaced belt and calibrated. Verified unit working as designed. Parts used - W11239857."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near San Marcos, Texas 78666
Tim M
Job Details: 05/15/2025
"Arrived on site to test unit for pump running. Per special project (S153EB) followed TSP (W11766193). Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Found F3E1 pressure system fault error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11603810) and applied power, drain pump no longer engages immediately. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, Texas 78704
Luis
Job Details: 05/15/2025
"Arrived on site for no ice. Thin ice cubes in mold,ran diagnostic optics passed,fan passed,no errors on icemaker,ran harvest passed ran fill passed. If issue continues will need to order main control"
We serviced a
WHIRLPOOL COOKTOP
Model WEG745H0LZ4
Near Liberty Hill, Texas 78642
Brandon B
Job Details: 05/15/2025
Arrived on-site for broken knob. Verified the issue. Installed knob(w11687171) and cleaned burner. Unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Kingsland, Texas 78639
Chris
Job Details: 05/15/2025
Arrived onsite for prediagnosed parts wrong part sent ordering new part W11683243; ordrng 1 W11683243 (Cover lights)
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Burnet, Texas 78611
Chris
Job Details: 05/15/2025
Arrived onsite for prediagnosed parts upon arrival replaced tub gearcase splutch assembly belt & suspension ran calibration & test cycles unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Round Rock, Texas 78665
Daniel A
Job Details: 05/15/2025
"Arrived on site to inspect range tripping the breaker. Upon further inspection, I verified that the unit was wired correctly and that there was no visual damage to any wires or components. I followed saftey protocol by documenting with photos the location of the unit and terminal block. I replaced the control and both elements per manufacturer's guidlines. I started the burn off process by removing the ground connection at the terminal block and setting the oven to bake at 500 degrees for 30 minutes. After 30 minutes, I reattached the ground connection and tested the oven. The oven is no longer tripping. It is advised to run the oven for an additional 2 hours. However, the home was vacant and could not be done. I called Saftey to document. 7741582169 No one on site to sign"
We serviced a
GE MICROWAVE
Model CEB515P2N1SS
Near Belton, Texas 76513
Robert
Job Details: 05/15/2025
CEB515P2N1SS Arrived on site from previous visit to install parts. On arrival I used 3 microswitch and two were defective I have to order new switches and office to reschedule client . Returning parts just in case. ; ordrng 2 Wb24x10146 (Microswitch)s and 2 Wb24x10190 (Microswitch)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Hewitt, Texas 76643
Robert
Job Details: 05/15/2025
WDF332PAMS0 Arrived on site for a dishwasher with panel issues. On arrival office stated no service is needed client replaced product no parts installed .
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near New Braunfels, Texas 78130
Tim M
Job Details: 05/15/2025
"Arrived on site to test unit for noise. Upon arrival customer presented video of the issue, noise appears when agitator is spinning CCW. Gearcase inner shaft has dropped and is causing the cam teeth to make contact. Replaced gearcase (W11449840) splutch (W10721967) actuator (W11481722) and belt (W11239867). Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, Texas 78737
Andrey
Job Details: 05/15/2025
"Arrived on site to test unit for loud noise, tested unit found motor moun and harness vibrating against cabinet, added sound pads and tested, unit is now running as designed job complete installed W11113654"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Jarrell, Texas 76537
Tyler
Job Details: 05/15/2025
"Arrived on site for range not turning on. On arrival verified unit had 243L1&2, 121 for L1-n & L2-n. & 0ng. Replaced control w11082269 and tested unit to 500 without tripping breaker. Call complete"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Jarrell, Texas 76537
Tyler
Job Details: 05/15/2025
"Arrived on-site for dryer taking more than one cycle to dry clothes upon arrival. I was able to confirm the failure and upon further inspection I found the dryer was working as designed but using a borough scope I was able to verify through the venting of the home that there was a clog built up at the exit on the roof due to chicken mesh wiring being installed when the home was built and collecting all the land and not allowing it to escape out of the house, which will cause prolonged failure of the dryer until that screen is fully removed. Explain to customer They would need the builder to come out and do a dryer vent cleaning properly from end-to-end, and make sure that the lint at the exit is fully removed. No parts installed, photo of clog in sd qnd labeled call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Canyon Lake, Texas 78132
Andrew
Job Details: 05/15/2025
"Arrived on site to replace previously diagnosed parts. Found dual valve was actually weeping causing fill tube to freeze over. Replaced valve(W11482383), fan(W10846539), I've maker(W11658802) and UI(W11636543). Advised customer to monitor."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBB2
Near Austin, Texas 78725
Tim M
Job Details: 05/15/2025
"Arrived on site to test unit for beeping and not starting. Upon arrival customer stated unless the unit is unplugged it is always on. Applied power to unit, cycle started immediately. Canceled cycle and drained, could not shut off console. Unit is either draining or a new cycle is starting, no standby mode. Inspected console and found corrosion on the ribbon cable. Replaced console (WPW10475779) and applied power, console is now properly functioning. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW0
Near Taylor, Texas 76574
Joe Z
Job Details: 05/15/2025
"Arrived on site for making a vibration type noise from rear of unit when tumbling. Upon arrival, customer is running a cycle with towels to duplicate issue. Finding noise coming from blower area. Removed blower housing and found thick clump of lint between blower wheel and housing. I removed all lint and test unit. Unit is no longer making sound"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Mustang Ridge, Texas 78610
Luis
Job Details: 05/15/2025
"Arrived on site for no ice. Ran ice box fan test passed,ran icemaker harvest test failed defective icemaker replaced icemaker ran harvest test passed ran fill test passed. W11557002"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Leander, Texas 78641
Miguel
Job Details: 05/15/2025
"Arrived on site with parts ordered, removed drum. Replaced belt and support wheels with repair kit. Verified operarion. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Wesley
Job Details: 05/15/2025
"Arrived onsite and found unit operating with failed control, unresponsive. Verified power supply and ohmed the drain harness from the control to verify. Replaced control. Unit is now operating as designed. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Round Rock, Texas 78665
Daniel A
Job Details: 05/15/2025
"Arrived on site to inspect dishwasher not starting a cycle. Upon further inspection, I placed the dishwasher into diagnostics and observed error F4E3. I verified that the motor had become seized. I replaced the pump and motor and reassembled, and tested the dishwasher. The dishwasher is now operating as designed. No water leaks observed during service. W11613479"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Blanco, Texas 78606
Andrew
Job Details: 05/15/2025
Arrived on site to test unit for noise. Found unit working as designed on arrival. However did find channel where water line enters cabinet for ice maker was not sealed causing air leak. Filled in with permagum and sealed gap between liner and cabinet with silicone. Advised customer to monitor. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Austin, Texas 78749
Leonardo
Job Details: 05/15/2025
Arrived on site to test unit for bottom spray arm fallen and melted on heating element. Replaced Lower spray arm test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Austin, Texas 78738
Andrey
Job Details: 05/15/2025
"Arrived on site to test unit for not spinning clothes out, customer stated it's random and on some cycles, tested unit it found failed bellow parts of it are cracked do to heavy mold, replaced bellow and tested unit, unit is running as designed but it's over sudding, advised customer to run a few loads empty with vinegar to decrease the amount of suds accumulation, also advised customer to dilute detergent with fifty percent water and see what happens at this time job complete installed W11173364"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Mustang Ridge, Texas 78610
Tim M
Job Details: 05/15/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced igniter (279311), flame sensor (WP338906) and burned assembly (W11652257). Tested unit, unit is now igniting and heating properly. Unit is running as designed, no gas leak detected, job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hutto, Texas 78634
Scott
Job Details: 05/15/2025
Arrived on site for dryer tumbling but not heating . Getting correct voltage at outlet . Elemnt and thermostats and fuse checked normal. Found timer has failed . Replaced timerW10857612. Unit is heating properly now . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Belton, Texas 76513
Robert
Job Details: 05/15/2025
"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issue I replaced contol board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again to change out the gfci breaker. Can't call whirlpool safety they are closed. I'll call tomorrow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, Texas 78724
James K
Job Details: 05/15/2025
"Arrived on site for FC overcooling. Upon arrival, front office was about to close. Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Manor, Texas 78653
Leonardo
Job Details: 05/15/2025
Arrived on site to test unit. Advised customer about unit being out of warranty and he said it should be in warranty. I got with claims and they couldnt find anything. Customer called builder and he will try to see what happened and get try to get the unit in warranty.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW3
Near Austin, Texas 78722
Leonardo
Job Details: 05/15/2025
Arrived on site to test unit for dispenser not opening. Test unit and found broken dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Georgetown, Texas 78628
Wesley
Job Details: 05/15/2025
Arrived onsite and secured toe kick following fan dry. All checks good. Inspected drain hose for secure fit.secured upper rack and manifold for proper fit. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78717
Daniel A
Job Details: 05/15/2025
"Arrived on site to Install previously diagnosed and ordered parts. Upon installation, I found that the left roller wheel is broken and missing half the wheel and the right side roller is also damaged as it is flat. There is too much a risk in damaging the floor in attempting to move the refrigerator out in this condition. I am ordering the left and right roller assembly and returning with the control and ice maker to install next visit. No water leaks observed during service. WPW10515763 WPW10515762 i am scheduling return service for 5/19; ordrng 1 WPW10515763 (Roller left) and 1 WPW10515762 (Roller right)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Austin, Texas 78759
James K
Job Details: 05/15/2025
"Arrived on site for unit not heating. Upon arrival, turned unit on and unit started heating. Vent is about 1 ft in length heading directly outside the home. Checked temperatures and found 110F to 205F on medium heat. Advised customer to monitor unit and customer agreed. Explained the functions of the moisture sensor. Unit is functioning as designed. No parts needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Kingsland, Texas 78639
Chris
Job Details: 05/15/2025
Arrived onsite to inspect dishwasher not going through cycles upon further inspection ran diagnostics found f7e2 bad wash motor replaced pump & motor W11460946 tested unit cycles unit is working as designed no leaks observed during service
We serviced a
JENN-AIR OVEN
Model JJW9530DDB
Near New Braunfels, Texas 78132
Andrew
Job Details: 05/15/2025
"Arrived on site to test unit for not heating. Set unit to bake at 350 and found when cooling fan engaged it was just humming and unit would error out. Found error 4D21(cooling fan) would disable all cooking functions. Recommend cooling fan, control and oven sensor. Elements tested good. Office to reschedule, ; ordrng 1 WP74008383 (Cooling fan) and 1 WP74008369 (Oven sensor)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78744
Tim M
Job Details: 05/15/2025
"Arrived on site to test unit for no heat. Upon arrival customer stated she has to run multiple cycles to dry clothes and the door gasket is torn. Inspected unit, found door gasket torn, will need to order. Tested unit, found unit heating. Ran a vent test and found vent has poor circulation causing unit to not dry properly. Advised customer to contact professional vent cleaning service to clear out the vents, once vents are cleared unit will return to optimal performance. Ordering part, no parts installed, rescheduled for 05/22.; ordrng 1 W10861521 (Door seal) and 1 WP279368 (Adhesive)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Jarrell, Texas 76537
Tyler
Job Details: 05/15/2025
Arrived on site for dryer. On arrival found start knob was slightly stuck on pts but pts was still responsive. Was ablento unstick knob and found it working as designed no parts installed call complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB
Near Manor, Texas 78653
Leonardo
Job Details: 05/15/2025
"Arrived on site to inspect unit due to reported broken tubing. Upon inspection, found all tubing damaged. Unable to locate the model and serial number. Customer stated she had removed the label and is now unable to find it.Contacted the office and informed the customer that she will need to reach out to Whirlpool directly. Without the model and serial number, we are unable to order the necessary parts."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Manor, Texas 78653
Leonardo
Job Details: 05/15/2025
Arrived on site to test unit for not display on control board. Test unit and found board getting correct voltage but not displaying time. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Killeen, Texas 76549
Jonathan M
Job Details: 05/15/2025
Arrived on site to install previously diagnosed part. Inspected unit and work area. I found that the ice maker sent with me was a conversion kit including the icemaker and the wire harness. I replaced both parts and tested the unit. The unit began to work and operate as designed. Call complete. W10882923.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cedar Park, Texas 78613
Daniel A
Job Details: 05/15/2025
Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the gearcase and belt and also the splutch since it was worn and had deposits from the belt. I recalibrated and tested the washer. The washer is now operatimg as designed. No water leaks observed during service. W11449840 W11239857 W10721967.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Austin, Texas 78724
Wesley
Job Details: 05/15/2025
"Arrived onsite for diagnosed bad compressor. Replaced compressor and added dye drier and access port. Pulled vacuum and checked brazed joints. Charged system to spec and observed for proper cooling. Unit is now operating as designed. All checks good. W11580057, wpw10143759, W11506635"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Killeen, Texas 76549
Jonathan M
Job Details: 05/15/2025
"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that the unit just does not heat, but it does tumble. I checked voltage off the terminal block and found proper voltage and polarity. I gained access to the heating element and found it open, causing the issue. I replaced the heating element and tested the unit. The unit began to work and operate as designed. Call complete. WP3387747."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Manor, Texas 78653
Matthew
Job Details: 05/14/2025
Arrived onsite for unit giving pressure sensor error. Unstacked and disassembled. Found pressure sensor hanging and line kinked. Replaced pressure sensor and corrected pressure hose. Ran diagnostics and now passed. Ran a full quick cycle and passed with no error. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM
Near Austin, Texas 78744
Luis
Job Details: 05/14/2025
Arrived on site. Unit was exchanged by manufacturer under warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Austin, Texas 78749
Luis
Job Details: 05/14/2025
"Arrived on site. Adjusted gasket gaskets checked seal,good adjusted freezer air flow."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Seguin, Texas 78155
Andrey
Job Details: 05/14/2025
Arrived on-site to test the unit for heating. Tested the unit and found that all components are engaging properly. The unit is heating. The customer's concern was a crackling noise heard while using the unit. I explained to the customer that the crackling noise may have been caused by food with a high iron content. The unit is heating properly. No issues to report. Job complete no parts installed
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78758
Scott
Job Details: 05/14/2025
"Arrived on site for dryer louder then normal. Found rollers,drum , motor and blower wheel in good shape . Used pads under motor mount W11113654 X2. Dryer is sounding normal. No lint build up at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manor, Texas 78653
Matthew
Job Details: 05/14/2025
Address is 14820. Arrived onsite for unit needing control and latch replaced. Replaced both and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Austin, Texas 78758
Scott
Job Details: 05/14/2025
"Range moved to 205...Arrived on site replaced left front and left rear elements. And cook top glass W11178791W11171119, W11517959. Test burners . All checked normal. Job complete Maintenance not on hand to sign ticket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Austin, Texas 78754
Scott
Job Details: 05/14/2025
Arrived on site for small air gap in top center of fz door . Used perma gum 212643 from truck stock and heated gasket up. Gasket is sealing properly . No water leaks detected at time of service. Job complete
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near McGregor, Texas 76657
Jonathan M
Job Details: 05/14/2025
Arrived on site for a washing machine that is making a squealing sound when the unit is spinning. Inspected unit and work area. The customer advised that the unit makes the squealing sound specifically at the beginning and end of the spinning cycle. He stated that it seems to get worse if he has a heavier load. I checked underneath and found the belt and splutch assembly worn casuing the belt to slip on the drive pulley. I found no evidence of any gear case leaks. I replaced the belt and splutch assembly and tested the unit it. The unit began to work and operate as designed. Call complete. W11239857 and W10721967.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, Texas 78759
Brandon B
Job Details: 05/14/2025
"Arrived on-site for microwave shutting off. Found it wouldn't click and turn off after 3 seconds. Found upper interlocks wasn't engaging. I replaced the interlock(w11551558) and control(w11552018) and tested unit. It's ran for a few seconds and shut off. Has no power now. I'm ordering WPW10574736 capacitor, W11256462 diode, W11495561 mag, and control w11552018 for return visit. Office to reschedule. Nobody available to sign. ; ordrng 1 W11552018 (Control) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Mag)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78717
Daniel A
Job Details: 05/14/2025
"Arrived on site to inpsect washer displaying error code for slow fill or no water supply. Upon further inspection, I placed the unit into diagnostics and observed error F8E1. I found thatvthe cold water supply was not turned on. I turned on the cold water and tested the unit. The unit is now operating as designed. No water leaks observed during service."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Manor, Texas 78653
Justin
Job Details: 05/14/2025
Arrived on site for unit tripping breaker. Did factory recommended via whirlpool repair. Replaced elements and control. Allowed unit to heat up to 350 on broil.thento 400 on bake to perform factory burn off. Allow unit to remain on bake at 400 for one hr. Customer will monitor unit and allow1 hr burn off customerwill turn unit off after an hr. Job c
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL04
Near Canyon Lake, Texas 78133
Andrew
Job Details: 05/14/2025
Arrived on site to test unit for no power. Found breaker was tripped. Test breaker and unit is now working as designed. Advised customer if unit continues to trip recommending breaker replacement. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
Tim M
Job Details: 05/14/2025
"Arrived on site to test unit for not functioning properly. Upon arrival found unit unplugged, applied power and drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC136RBS00
Near Buda, Texas 78610
Tim M
Job Details: 05/14/2025
"Arrived on site to test unit for no ice production. Upon arrival customer stated unit stopped making ice, she cycled power but that did not change anything. Attempted to cycle ice maker, unit would not harvest. Ice tray was empty. Replaced ice maker (W11692144) and tested, unit cycled and filled with ideal amount of water. Advised customer to allow 24 hours for ice production to start. Unit is now running as designed, no leaks detected, job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, Texas 78732
James K
Job Details: 05/14/2025
"Arrived on site for RC evaporator frosting again. Upon arrival, confirms frost build up appeared again. Customer stated it happened after 3 days. Confirmed drain line is cleared with trombone cleaner. Called techline and spoke with Andrew SR#7741569757 and advised to order UI. Ordering UI. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 1 W11411871 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, Texas 78704
Luis
Job Details: 05/14/2025
"Arrived on site. Unit moved to shop,removed cover ohmed heater failed reading open,replaced heater assembly. No one available for signature. W11562215"
We serviced a
WHIRLPOOL DISHWASHER
Model Kdte204kps3
Near Georgetown, Texas 78628
Tyler
Job Details: 05/14/2025
Arrived on site for dishwasher needing w11460946 motor. On arrival reconfirmed issue and installed part. Tested unit and found it working as designed with no leaks. Not avaliable to sign Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Manor, Texas 78653
Matthew
Job Details: 05/14/2025
Arrived onsite for unit having lots of condensation and dripping. On arrival inspected unit. Found condensation on upper part of mullion divider and gasket. Unplugged condenser fan and recorded temperature of mullion. Recorded temp from 109 to 52 degrees . Called techline due to temperature fluctuations. Spoke to Chris SR#7741574468. Sent pics. Tech will refer to engineering Job complete. New build home. No one onsite for signature
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Pflugerville, Texas 78660
Brandon B
Job Details: 05/14/2025
"Arrived on-site to install ordered parts. Installed actuator (wpw10006355), splutch(w10721967), gearcase(w11454372) and belt(wpw10006384) calibrated unit. Cycled unit. No leaks and unit is operating as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Seguin, Texas 78155
Andrey
Job Details: 05/14/2025
Arrived on-site to test the unit for heating. Tested the unit and found that all components are engaging properly. The unit is heating. The customer's concern was a crackling noise heard while using the unit. I explained to the customer that the crackling noise may have been caused by food with a high iron content. The unit is heating properly. No issues to report. Job complete no parts installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Georgetown, Texas 78633
Tyler
Job Details: 05/14/2025
"Arrived on site for refrigerator with doors uneven after being installed. on arrival confirmed, failure and upon further inspection found unit just needed to be leveled. Leveled unit and found doors even no parts installed. Call complete"
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Georgetown, Texas 78633
Tyler
Job Details: 05/14/2025
Arrived on spoke for dryer needing wp3387747 element. On arrival confirmed issue and installed part. Found dryer working as designed. Call complete
We serviced a
AMANA WASHER
Model NTW4516FW4
Near New Braunfels, Texas 78130
Andrey
Job Details: 05/14/2025
"Arrived on site to test for not complete cycle, tested unit found water valve not opening all the way , replaced valve and tested, flow is now good, if issues return then a control will need to be replaced, no leaks detected job complete installed W11210463"