Local Reviews
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Leonardo C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for damaged panel. Test unit, panel was damaged. Replaced panel. Tested unit, unit test good. Job complete"
Chase S.
WASHER WHIRLPOOL WFW6620HW0 Arrived on site customer complaint was washing machine would not operate properly and I had a lock symbol for the child lock button was on show the customer how to turn it off customers happy All lines are dry
Tyler B.
DRYER MAYTAG MEDB835DW4 "Arrived onsite for unit not drying in sensor, found thermistor out of range at control. Replaced thermistor and tested good"
Paul R.
OVEN WHIRLPOOL WOSA2EC0HZ01 Arrived onsite for the oven that only has partial display. Mr stated that when this happens the unit has squiggly lines across the screen. I found out from the customer that the unit was not connected to WiFi. I explained to the customer that we needed to get the unit connected to WiFi because this is one of the issues that can happen if it’s not connected. We called the WiFi support team and connected the unit. I explained to Mr to give the unit 30 days to get all of the updates downloaded and the issue should be resolved. Call complete.
Tyler B.
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit not powering on, removed panel and junction box and found black power wire not connected . Connected wires and unit powers on and washes, no leaks on site"
Andy B.
REFRIGERATOR JENN-AIR JS42PPDUDB01 "Arrived on site for refrigerator ice dispenser door issues. Tested and inspected unit and found door chute, ice door motor and door separator needs to be replaced. no water leaks present at time of service. ordrng 1 2318017 (SEPARATOR )"
Leonardo C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pivot clips. Customer requested to leave at front door. Job complete
David Z.
DISHWASHER IKEA IUD7555DS3 Arrived on site to diagnose a dishwasher that was not draining. Customer informed me appliances and garbage disposal were new. Checked garbage disposal and found the drain hose knockout was still intact. Popped the drain hose knockout out of the garbage disposal. Retested dishwasher and all is draining properly. Call complete.
Richard P.
ICE MACHINE KITCHENAID KUIC15PHZS Arrived onsite for the ice machine not working properly. Ran diagnostics and everything checked out fine. Saw that there was ice laying on top of the ice grid and saw that there was a broken wire on the ice grid. Replaced ice grid and tested fine and no leaks detected. Complete
Al R.
WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer not completing cycles.Ran diagnostics test mode and got F5E4 lid not opened between cycles.Unit seemed to be grinding during agitation and spin cycles.Unit will require a gear case to complete repair due to grinding.
Joseph C.
DISHWASHER JENN-AIR JDB9000CWS3 "Arrived on site for “broken top rack rail” complaint. Inspected unit and found left track in pieces and left adjuster broken. Removed and replaced left track and adjuster. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Andy B.
DRYER WHIRLPOOL WED9400SW0 Arrived on site for unit making noise after heating element was replaced. Tested and inspected unit and found heating element rattling making some noise. Tighten and tested unit. All operations are normal. No other repairs are needed.
Lou S.
DRYER WHIRLPOOL MGDX655DW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit is making a loud noise just by turning the drum by hand. As I turned the drum by hand, I could hear a loud scrapping/grinding noise. I lifted the top panel and removed the front panel and as I removed the front panel, I heard something hard hit the bottom panel. I found that there was a rock wedged in between the bearing and the front panel and when the drum turned, it cause the rock to grind on the metal of the front panel. I also found that the drive belt was badly fraying. I advised the customer of my findings and recommended replacing the dryer kit (belt, rollers, idler pulley). I removed and replaced the rollers, idler pulley and belt. I cleaned the roller axles as well. Reassembled the unit and tested and it operated as designed. No lint observed during service, job completed."
Jonathan S.
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for range front panel damaged and console panel damaged. Customer was not able to print closing document email, had him email to office. Will need to order back panel and bezels. Office to schedule appointment when ETA is available. ; ordrng 5 W11188712/QTY5 (BEZEL/ QTY 5)s and 1 WPW10318550/STAINLESS (PANEL CONTROL)"
Kevin B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site and inspected refrigerator and found low water pressure while using dispenser. Cycle icemaker it is also loud when filling, switched filter out for a bypass and this did not correct the issue. Pulled refrigerator forward a few inches and water will now dispense properly. Waterline was pinched, and it is now operating normally. No water leaks from connections at time of service, job complete"
Scott M.
DRYER WHIRLPOOL WED8000DW3 Arrived on site for no heat . Found out let us dropping one of the legs of power . Checked breakers . Recommended to have electrician check outlet and breakers. No lint build up at time of service . Job complete
Richard P.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for the microwave light not working properly. Ran diagnostics and found that the half the element on the bulb was no good causing the flickering issue. Advised customer to buy a new bulb. Complete
Luis M.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for clip issues. Installed harness to clip,installed clip to drawer,checked door operation good harness not interfering with closure of drawer"
Leonardo C.
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to test unit for not draining. Tested unit found that left side of the door was not sitting correctly on the hinge. Re-align door, tested unit and unit test good, no leaks at this time. Job complete"
Luis M.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for not dispensing ice. Tested dispenser no ice,found strong burning smell from dispenser motor,re over motor found motor seized and shaft stuck in motor. Installed a new dispenser motor and shaft reassembled unit tested ice dispenser unit working as designed"
Kevin B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site and inspected refrigerator and found first noise customer is experiencing is compressor, this is normal and cannot be adjusted. Second noise is icemaker cycling and filling. Showed customer how to turn off icemaker at night. Refrigerator is operating as intended, no water leaks from connections at time of service, job complete"
Joseph C.
REFRIGERATOR WHIRLPOOL WRS312SNHB00 "Arrived on site for “doors not even and insulation showing/broken right front wheel adjuster” complaint. Per previous diagnosis, cleared intrusive insulation and applied adhesive to gap behind mullion. Removed and replaced right front wheel assembly. Doors have been leveled, as well. Unit is performing as designed. No leaks detected, at time of service."
Scott M.
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit not working . Found control completely dead . Replaced control . Ran calibration and test wash . All checked normal . No water leaks detected @ time of service . Job complete . Talked to MS on entitlement .
Robert J.
WASHER WHIRLPOOL KDTM354DSS5 Arrived on job for complaints of dispenser door not working. After replacement test operation in diagnostics door open properly. No leaks detected at time of service.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for unit not defrosting. Inspected unit and found ice around door and cabinet (see SD-QuickPic). Tested door operation and gasket seal. Found gap between cabinet and cavity (see SD-QuickPic). Performed diagnostics mode and tested defrost cycle and found heater activating (see SD-QuickPic). Added whirlpool food grade silicone between cabinet and cavity. Tested all other operations. All tested good, no water leaks detected."
Luis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no lights. Installed probe to check temperature,found side wall leds workings and freezer led and upper leds not working diagnosed failed freezer led. Installed new freezer led,checked lights all working,checked temp reading 36°"
Al R.
WASHER MAYTAG MVWB955FW0 Arrived to inspect washer not draining.Confirmed the complaint and quoted customer for cost of repairs.She approved the repair.I removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for faulty power supply. Removed failed power supply installed a new power supply,powered unit on compressor and fans powered on"
Lou S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in an apartment complex currently under construction. The unit was not making any unusual noises upon arrival. I placed the unit in diagnostics and ran the fans and no unusual noises. Once I had the unit out of diagnostics and it was operating normally, I could hear the compressor kick on and was somewhat loud, but as it continued to run, the noise got quieter. Also, I could hear the condenser coil vibrating. Using the sealant prescreened for today, I was able to wedge some sealant in between the condenser coil and the bracket below the coil and the vibration stopped. All noises are normal for this unit. Unable to locate the foreman at the end of service. No water leaks observed during service, job completed."
Arthur B.
UNKNOWN UNKNOWN FORD
Clif L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not cycling. Found wash pump failed. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Al R.
RANGE WHIRLPOOL WFE505W0HB1 Arrived to inspect back left burner not working.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Photographed all burners.Job complete
Clif L.
DISHWASHER AMANA ADB1400AGW1 Arrived on site to diagnose a dishwasher that will not fill with water. Found water valve was not plugged in during previous repair preventing unit for operating. Wired water valve properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Paul R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator with a light not working. I found the FC light switch stuck from ice again. I found no ice or moisture in the FC so it’s moisture build up in the switch causing the actuator to freeze up. I replaced the switch and light is working as designed. Call complete.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator filter door not shutting. Inspected filter housing and found clip broken on filter base broken. Found cover bracket broken. Removed bracket housing and cover. Installed new. Tested unit, all tested good, no water leaks detected."
Tyler B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for unit leaking from top of door, found leaking from bad seal on vent, replaced vent and tested good. No leaks on site"
Kevin B.
WASHER WHIRLPOOL WFW9550WW10 "Arrived on site and found customer is experiencing long drain times, inspected drain pump and found drain Catch is completely blocked by debris. Cleared debris and ran a rinse and spin cycle and it completed properly without any error codes. No water leaks from connections at time of service, job complete"
Leonardo C.
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for unit leaking. Test unit and found water co ing from float housing. Found housing completely loose. Secured housing test unit and unit test good job complete. No leaks present at this time.
Chase S.
WASHER MAYTAG MVWB725BW0 Arrived on site customer complaint was washing machine was super loud needs a tough job replace the whole outer tub put everything back together no leaks washing machine was quiet all lines are dry
Arthur B.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checked incoming voltage and found on 120v coming into dryer. Advised to have house electrical looked over. Checked continuity on element. Element and cutoff checks ok. No other issues found.
Luis M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for failed compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Kevin B.
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is an apartment complex, after speaking with maintenance supervisor they are now aware that this microwave is not covered under warranty.
Luis M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
Luis M.
FREEZER WHIRLPOOL WRT111SFDM04 "Arrived on site for ice build up in freezer. Found freezer door sagging,gasket not sealing on freezer and fresh food door,large gaps between liner and cabinet. Removed freezer door added washer to hinge,reinstalled freezer door,added adhesive to large gaps between liner and cabinet. Remolded freezer and fresh food gaskets,Checked door seals good."
David Z.
WASHER MAYTAG MVWB450WQ1 "Arrived on site to diagnose a washer that was making a screeching noise when spinning. Heard clunking coming from bottom at mid RPM speeds. Removed rotor and stator and found 1 missing bolt and 1 broken bolt at the stater hub. Replaced bolts and retested unit. Clunking sound was gone. Retested with a wet load at high rpm and heard whining sound coming from the bearings. Removed washplate and hub from the top and attempted to remove basket. Basket was partially rusted into outer tub on the shaft assy. Had to hammer shaft out in order to remove the basket. Noticed stress cracks forming in the outer tub where it meets the bearings. Need to replace outer tub, ordering W10193886 outer tub and shaft, and also a new W10222008 filter . Need AUTHO from extended warranty on parts and additional labor for tub replacement / bearing job. Office will need to reschedule.; ordrng 1 AUTHO (PARTS AND LABOR AUTHO) and 1 W10193886 (tub outer) and 1 W10222008 (filter)"
Lou S.
DISHWASHER WHIRLPOOL WDF330PAHS2 "arrived on site to inspect dishwasher with no power. Upon further inspection, the customer advised that he has checked the breaker, the wiring at the junction box and a GFCI outlet (not connected) and the unit appears to be dead. I questioned if the unit is plugged in under the sink and was advised that it is hardwired to a switch at the countertop. The customer flipped the switch and the unit came on. I placed the unit in diagnostics showing no error codes. The unit operated as designed. I placed my multimeter around the black wire at the junction box and tested the amp draw to the unit and it showed the appropriate amp draw for the motor (1amp), drain pump (-1amp), and element (7-9amps). The customer advised that the unit has never dried the dishes very well. I found that they are not using rinse aid. I made recommendations for detergent and rinse aid use and provided some use and care tips for the unit. No water leaks observed during service, job c
David Z.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose a range where the left front burner was not igniting. Examined burner and found the ignitor was adjusted all the way forward, causing too short of a spark to be able to light. Removed burner head adjusted to enlarge spark range. Retested unit with adjusted gap, and all is now working as designed. Call complete."
Chase S.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was unit would make funny noises coming from the back found that the connections were making the noise going to the water valve customer need to have a plumber take off the dispenser head and make sure there’s nothing else going wrong with the pressure all lines are dry
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator LED lights not working and display power on and off. Performed diagnostics mode and tested door switches. Tested dispenser. Gained access to LED lights and traced circuit to freezer light. Found main control relay double clicking and power unit on and off. Removed failed LED light and installed new. Found RC lights working and found freezer light still not working. Tested a tLED inverter control and found only 3 volts DC to freezer light ; ordrng 1 WPW10589837 (CONTROL)"
Al R.
DRYER WHIRLPOOL WED5000DW2 Arrived to install previously ordered part.Removed and replaced the door switch.Unit now operates as designed.Job complete
Paul R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator that is not cooling in either compartment. I found both compartments hot when I arrived. Ms stated that the RC evaporator had completely froze up so she unplugged the unit to let it defrost and when she powered it back up the unit never cooled. I found the compressor starting up immediately after I had unplugged the unit and reapplied power which means there is either no refrigerant in the system or the compressor is defective. I found the RC coil in bad shape from all the ice so I’m suspecting a refrigerant leak. I found the evaporator drain tube restricted that was probably causing the coil frosting issue but I also found the UI messing up not giving a power outage message which means this could also be causing the defrost issue. I cleared the tube. The RC evaporator, compressor, controls, and harness need to be replaced to complete service. Ordering C-notes, W10848301 CNTRL-ELEC, W10843055 CNTRL-ELEC, W11188493
Scott M.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site installed tube inlet extension . Job completed .
Tyler B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit not making ice. Ran diagnostics and found e2 error, removed and replaced ice maker and tetsed good. Found ice door not sealing also and will need replacement to complete ; ordrng 1 WPW10549589 (door-ice)"
Brandon C.
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to replace control panel, after replacing, unit tested good."
Lou S.
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light issues. Upon further inspection, the customer advised that the previous light burnt out and caused the breaker to go bad. When the breaker and light were replaced, the venthood light would not turn off. The customer had purchased whirlpool approved bulbs for the unit. I inspected the control and found a bad relay. I removed and replaced the control and tested and the unit is operating as designed. Job completed."
Tyler B.
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on for unit flickering when door opened, unit will need control and possible harness to complete repair ; ordrng 1 CNOT (OFFICE RS ) and 1 W11122536 (cntrl-elec) and 1 W11226234 (harns-wire)"
Richard P.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not dispensing water properly and low ice production and moisture on ice door.ran diagnostics and found error code for ice maker E2. Tested the mullion and it did not heat up when I turn it on. Also saw that the ice door is not sealing properly causing moisture. Ordering parts. ; ordrng 1 W11162119 (door-ice) and 1 W11176246 (rail-mulln)
Andy B.
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer making noise. Tested and inspected unit and found massive glue buildup on drum from factory hitting rollers every time it turns. Removed glue buildup and tested unit. All operations are normal. No other repairs are needed at this time.
Richard P.
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for the refrigerator freezer door making noise. Upon inspection found that the top hinge was causing the noise. The Hinge looked fine and not damaged . Adjusted hinge and noise is gone. Complete
Kevin B.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found no saved error codes, Ran hot and cold water in manual and both are operating normally. Set washer into a normal cycle and found on the warm setting hot water valve is not being activated. Found incoming cold water temperature is 78°. Spoke with tech line and they said cold water temperature alone meets expected temperature and for warm water by the control board. Washer is operating as intended, no for the repair is required at this time. No water leaks from connections at time of service, job complete."
Brandon C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to replace controls, evap cover, and fan motor with thermistor, also added foil tape and zip tie to thermistor. Unit tested good."
Robert J.
WASHER WHIRLPOOL WTW8000BW0
James C.
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site and found ice maker now functioning properly. Installed new thermistor and evaporator fan housing. Tested operation and found unit working properly. Job complete
Wesley P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 . No water dispense function. Discovered waterline to dispenser frozen in liner conduit. Would not thaw with steamer. Ordering line to repair. ; ordrng 1 WPW10444033 (tube-water)
Robert J.
WASHER MAYTAG MVWX655DW1 "Arrived on job to replace gearcase, wash plate, cam and belt. After replacement test operation and ran calibration. No leaks detected at time of service."
Robert J.
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA "Arrived on job for complaints of no ice, not dispensing ice and light in freezer. Found switch for light damaged replaced switch. Refrigerator section set too low freezing water line so no ice production or water out door, raised temperature. Found auger motor 120v but not rotating, replaced motor. No leaks detected at time of service"
Clif L.
OVEN KITCHENAID KOSE500ESS01 Arrived on site to diagnose an oven that is not heating consistently. Tested unit and found lock latch assembly not always registering door closure permitting heating. Lock latch will need to be replaced to complete repairs.; ordrng 1 CNOTES (CL ONLY PER HOMEOWNER ) and 1 W10883049 (latch-door)
David Z.
REFRIGERATOR WHIRLPOOL WRT518SZFW "Arrived on site to diagnose a refrigerator that was getting hot in between the Fridge and freezer door. Performed diagnostics and found that the heat between the doors is normal. Advised customer that the heat loop is getting war, to keep those door gaskets soft to help seal. Heat is not excessive and is the normal temperature. No repairs necessary. Call complete."
Arthur B.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived onsite for customer complaint of French door refrigerator not making ice. Ran test 057 and found error E2. Attempted to run 056 and found motor will not harvest. Removed and replaced icemaker. Reassembled and tested. Icemaker harvested and called for water. Icebox fan also checks ok as well. No other issues found. All water connections were dry at time of service.
Andy B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling in both RC and FC tested and inspected unit and found failed control and start device. Removed failed parts and replaced with new with no improvement. Tested thermostat and have 120 volts going in and no voltage coming out. Thermostat will need to be replaced. Did not have part on me. No water leaks present at time of service.; ordrng 1 WPW10583800 (THERMOSTAT )
Clif L.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the crisper section. Found temperature below freezing. Per tech lines instructions on similar issue in the past. Blocked airflow using foil tape to prevent some freezer air from entering the section which is causing the over cooling. All is working properly at this time and the leaks were found at time of service.
Kevin B.
REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site And found refrigerator in both sections is 70° Compressor is not running. Replaced inverter and they said no affect compressor is still not running. And seal system repair will need to be set to complete Refrigerator. Customer should be paying out of pocket but it supposed to be reimbursed by American home shield. ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (STUB) and 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
Arthur B.
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for customer complaint of wall oven getting F8E0 error (Lower Fan Blower). Uninstalled unit and removed and replaced lower blower fan assembly. Reassembled and tested unit. Unit now works as designed. No other issues found.
Robert J.
WASHER GE GTW330ASK2WW Arrived on job for complaints of not starting. Found the lid lock not working. Replaced lid lock and test. No leaks detected at time of service
Wesley P.
WASHER WHIRLPOOL WFW8620HC0 Arrived onnsite and found unit operating as designed. Replaced cabinet with Scott. Unit is now cosmetically correct. Advised on repair.
Kevin B.
OVEN KITCHENAID KEBU107SSS03 "Arrived on site and found oven will not enter a diagnostic cycle, replaced UI and started it on a preheat it and it reached temperature properly.
Scott M.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "Arrived on site for no cool in fresh food . Freezer temps normal . Found soft fluffy ice on evap . Fan was hitting some frost . Defrosted evap. Moved thermostat ,replaced fan scroll w/ fan . No water leaks detected at time of service . Job complete."
Thomas L.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site for unit not making ice. Customer also informed me that it is freezing food in the fresh food section. Found that the ice bin was half full of ice. Finally temperatures at 36° and 2°. Could not find any reason why it had stopped making ice. The bin was empty yesterday per the customer.
Arthur B.
MICROWAVE WHIRLPOOL WOC54EC0AS01 "Arrived onsite to install new magnetron, inverter and blower to wall/micro combo from prior visit’s diagnosis. Uninstalled unit and installed all all new replacements. Reassembled and tested unit. Unit now works as designed.
Leonardo C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace sump and motor and will need to order new sump and Motor W11085683. ; ordrng 1 W11085683 (SUMP AND MOTOR )
David Z.
REFRIGERATOR MAYTAG GS5VHAXWY00 Arrived on site to diagnose a refrigerator that was not cooling the RC and only cooled Lower Freezer. Performed diagnostics and found Evap fan was not running at all. Evap was defrosted properly and all other functions performing correctly. Provided estimate for new Evap fan motor Replaced Evap fan motor. Tested function and fan motor is now blowing as designed. Call complete.
Lou S.
REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin and tested and the unit operated as designed. The old bin was damaged inside as plastic broke off where the auger teeth are located. No water leaks observed during service, job completed."
Richard P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install new doors. Installed freezer door and it tested good. Customer saw that the doors looked the same as the old ones the gaps between the liner and door are normal per tech line. Was not able to install fresh food door because right bottom hinge was defective had to much foam insulation causing the hinge to have an upper angle. Customer was ok with not installing the fresh food door because it looked the same as the original. Functions of both refrigerator doors tested good. Complete
Leonardo C.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for upper rack falling and unit not closing correctly and upper rack running on tub. Test unit and found tub damaged in the left side and right side and back side. Also found front door panel damaged on the right and left side. Will need to order new tub WPW10681506 and new door panel W11165143 will need 2 hours and will need to determine if it’s covered under cosmetic warranty or not office to reschedule ; ordrng 1 2HOURS (2 HOURS ) and 1 CNOTES ( C NOTES ) and 1 W11165143 (DOOR PANEL ) and 1 WPW10681506 (TUB )
Clif L.
DRYER MAYTAG MEDB765FW0 Arrived on site to diagnose a dryer that is making thumping noises. Tested unit and found no mechanical failures at this time. Advised homeowner noise is coming from drum seam passing across rollers and his normal functionality for unit. No repairs are needed and all is working properly at this time.
James C.
FREEZER KITCHENAID WRV986FDEM01 Arrived on site and found power failure on display. Tested temps and found freezer at 31 and fresh food at 44. Ran test 4 and found unit lost power. Connected leads to power supply output and tested. I found unit shut off again but no voltage was lost to main control. Installed new control and tested. I found unit is still losing power and resetting. Called tech line and spoke to Kevin. Found freezer motor shorted causing failure. When attempting to access fan I found evaporator completely frozen. Unit will need to that to access evaporator to replace fan. ;
Arthur B.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer drum not tumbling. Removed door and found belt broken. Removed and replaced belt. Reassembled and tested. Dryer now tumbles and heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Kevin B.
WASHER WHIRLPOOL MAH4000AWW "Arrived on site and found customer is experiencing washer stopping intermittently during cycle, pressing the start button causes washer to continue. This may happen several times during each cycle. Spoke with Maytag tech line and they explained this could be caused by a faulty timer, control board, core start/stop switch.
Chase S.
DRYER MAYTAG MEDB835DW4 Arrived on site customer complaint was dryer when I eat when I enter saver mode put my thermometer in the dryer dryer is heating perfectly fine can I find anything else wrong with the dryer let customer know
Jonathan S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not advancing without initiating cycle. Will need to replace complete ice maker assembly.; ordrng 1 W10882923 (ICE MAKER)"
Wesley P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and found unit sump had shorted. Replaced sump and motor.
Al R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to install previously ordered parts.Removed and replaced the handle.Reassembled and allowed the customer verify the handle worked properly.Job complete
Richard P.
DISHWASHER KITCHENAID KDFE104DBL2 Arrived onsite to install new parts ordered by previous technician. Installed new sensor and ran diagnostics and dishwasher tested fine. Complete
Jonathan S.
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for microwave having fault code F1-E4. Performed diagnostics and tested unit. Found slight humming noises when door is closed and fan turning on when door is opened. Disconnected high voltage relay and tested unit. Found no fault code and not running.Removed failed control and installed new. Assembled unit and tested operation. All tested good.
Chase S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Complaint was icemaker not making ice tested power at the icemaker is getting 120v Put ice maker to test mode was not working properly Replace icemaker ran test mode again it filled with water to customer to wait 24 hours before he gets a full Been of ice all lines are dry
Jonathan S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for not cooling. Measured temperature in RC and found at 39°. Measured temperature in FC and found at 28°. Performed diagnostics mode and tested thermistor and defrost circuit. Tested FC evaporator fan motor, found fan not activating. Gained access to ZRC evaporator and fan motor. Tested voltage to fan and found present. Found failed evaporator fan motor. Tested ice maker fault codes and found E-1 no cool. Cycle ice maker and found it completed cycle. Ran fill test and found all operations on ice maker completed. Will need to replace evaporator with defrost sensor.Removed failed evaporator fan and installed new. Tested fan operation. All tested good, no water leaks detected."
Tyler B.
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for unit not spinning, found belt broke, removed and used repair kit an tested good"
Chase S.
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived on site install the new door put all the shelves back in
James C.
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and delivered drain hose to customer. Customer is going to replace entire drain line due to the routing of the line causing more kinks throughout the run. Job complete
Andy B.
WINE COOLER KITCHENAID KUBL304EBS00 Arrived on site for wine cooler humming. Found all sounds and operations to be normal. Instructed customer on use and care and practice for best performance and on unit operations. No water leaks present at time of service.
Robert J.
WASHER GE GTW680BSJ6WS Arrived on job for complaints of shaking. Found tub out of round. Will need tub. ; ordrng 1 PART (316 ON TUB MOTOR PAGE )
Clif L.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found water shut off at wall. Turned on water and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Leonardo C.
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site to test unit for rattling noise. Found that a rattling noise was present. Replaced convections fan and blower. Tested unit, unit test good at this time, job complete"
David Z.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived on site to install previously diagnosed parts. Installed new updated icemaker per service pointer. Tested and was able to verify proper cycling. Call complete. No water leaks found at time of service.
Kevin B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found freezer drain is blocked with ice. There is an ice sheet on the bottom of the freezer. Disassembled freezer and cleared drain from top and bottom with steamer. removed rear panel and insured P-trap is clear and no further repair is required at this time, no water leaks from connections at time of service, job complete"
Brandon C.
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit not rinsing, found cold side of water valve was not working, I replaced valve, unit tested good."
Richard P.
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer not draining. Ran diagnostics and found error codes F2E1 stuck key pad F9E1 long drain. Put in drain mode and pump did not come on it was really hot too touch. Control board did not respond properly. Replaced pump and control board. Washer tested good no leaks detected. Complete
Paul R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition with the FC ice maker. I found 123VAC to the ice maker and the motor not turning. I replaced the ice maker and the unit went thru a harvest cycle, filled, and is working as designed. Call complete."
Joseph C.
REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noise, when drawing water from dispenser” complaint. Inspected unit and adjusted water flow with no differences. Ordering new valve to hinge supply tube, dual valve, reservoir and dispenser No leaks detected, at time of service.; ordrng 1 W11168758 (reservoir) and 1 WPW10674102 (tube-water)"
Leonardo C.
MICROWAVE JENN-AIR JMW2430DS04 "Arrived on site to test unit for not starting. Tested unit and found the door was not properly closing to allow microwave to start. Adjusted hinges to door. Tested unit, unit test good at this time. Job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "Arrived on site and found fresh food temp is 51 degrees, and freezer is -10. Found ice blocking return air, ice may be a random occurrence or the beginning of a repeating issue. No water leaks detected at time of service, job complete"
Scott M.
DRYER LG dle8377nm "Arrived on site for loud dryer . Took dryer drum out found a file , some bullet heads , couple fence staples . Removed obstructions . Rollers, pulley, and motor all checked good . Put dryer back together , tested unit all checke normal . Noise has gone away .
Clif L.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to diagnose a refrigerator that is not producing ice. Found E2 icemaker motor error saved through diagnostics. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
David Z.
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site to diagnose a dishwasher with a hanging top rack. Examined unit and found the adjusters and clips on top had failed and broken off, causing rack to fall. Replaced the top rack adjusters and positioners. Retested unit and all is now working as designed. Rack moves freely and locks at proper height. Call complete."
Clif L.
MICROWAVE IKEA IBMS1456XS0 Arrived on site to replace button holder for microwave. Found buttonholed are too small and no others available. Repaired holder instead of replacement and tested unit. Found all is functioning properly at this time. Only remaining labor paid today.
Kevin B.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site and inspected refrigerator and found left fresh food handle is not attached properly. Reset handle and it is now correct, no water leaks from connections at time of service, job complete."
Lou S.
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, I removed and replaced the Ignitor harness and tested. The unit operated as designed as it ignited and maintained heat properly. No gas leaks detected during service, job completed."
James C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. I found heater failure, sump and motor failure. I also found upper rack roller broken and stop missing. Unit will need new sump, heater, adjuster and stop to repair. ; ordrng 1 W10712395 (adjuster) and 1 WPW10508950 (stop)"
Lou S.
WASHER LG WM3570HVA "arrived on site to inspect washer off balance. Upon further inspection, the customer advised that they had the outlet checked and found that the unit cord is bad and have to hold it in a certain position for the unit to operate. I was able to use my tool bag to position the cord to test the unit. While in spin mode, I could hear something knocking inside the unit. I removed the front panel and found that the right two counterweight bolts were not secured/mounted properly. I removed all four bolts and the counterweight and reinstalled it correctly and bolted it down. Retested the unit and it operated as designed. I advised the customer that the power cord needed to be replaced as it’s a safety issue/fire hazard and can short out at any time. Customer advised they would purchase a new cord and install it themselves. No water leaks observed during service, job completed."
Arthur B.
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for customer complaint of OTR microwave making loud noises. Tested unit multiple times and was unable to replicate issue. Customer advised noise has stopped 2 days ago. Advised possible debris has work its way out of blower fan from install. Unit works as designed. No other issues found.
Tyler B.
RANGE AMANA AGR5330BAS3 "Arrived on site for unit with red flames, replaced caps and tested and still had issue, tighten all gas connections and tetsed good. No gas leaks on site"
Andy B.
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site for ice machine not making ice. Upon arrival customer showed video of empty ice machine with pump noise and all lights on. Went to ice machine and found full of ice and found no failures.No water leaks present at time of service.
Robert J.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on job for complaints of not cooling and noise. Found freezer frozen. Defrost and found wire to heater not connected. Corrected wire issue.
Paul R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not dispensing ice. I found the ice clumped in the bin jamming the motor. I removed the ice from the bin and tested the auger. The unit is working as designed. I went over dumping the ice bin every two weeks with the customer if the ice hasn’t been used. Call complete.
James C.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and tested operation. I found fault for owi sensor. Installed new owi. Ran diagnostics and found unit working properly. Instructed customer that with liquid soap there is build up when dishes are too clean going into dishwasher and if the water is not hot enough. Instructed customer to just scrape food from dishes and place in dishwasher to allow soap to activate properly. Also instructed to run the hot water at the tap prior to starting a cycle to ensure incoming water temperature is hot enough for cycle. Unit working as designed. Job complete
Lou S.
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer not filling with water. Upon further inspection, I placed the unit in diagnostics showing no error codes. I continued with testing and the unit operated as designed. I tested the valve in manual test mode and found that the cold water valve is not functioning. I removed and replaced the valve and calibrated the the unit. Retested in manual test mode and the valve is functioning. I tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Jonathan S.
RANGE GE JGB720SEJSS Arrived on site for range oven not heating. Inspected unit and work area. Tested operation. Found no amp draw to ignitor. Tested amp draw resistance and found opened. Removed failed ignitor and installed. Tested unit and found no voltage out of relay on control. Removed failed control and installed new. Tested unit. All tested good.
Al R.
WASHER MAYTAG MVWB765FW2 Arrived to inspect clicking noise on agitation cycle.Confirmed the complaint and ran test mode and issues continued.Removed and replaced the agitator and issue stopped.Customer satisfied All water lines were dry at the time of service.Job complete
Brandon C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of ice maker leaking, found water valve dripping and fill tube frozen, I replaced valve and fill tube."
Brandon C.
REFRIGERATOR KITCHENAID KFIS27CXMS0 "Arrived on site for customer complaint of water having a sweet taste, I inspected water reservoir and couldn’t see anything obvious, I quoted customer for reservoir replacement, but couldn’t guarantee it would solve the problem.
Brandon C.
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of error code, found error codes F8e1 f0e5 in diagnostic mode, found failed water valves, I replaced valves, unit tested good."
Robert J.
REFRIGERATOR KITCHENAID KUBR204ESB00 Arrived on job for complaints of noise. Found cover allowing water to drip onto lower fan and then freezing causing off balance. Please send RJ. ; ordrng 1 W10802010 (cover-evap) and 1 W10854409 (motor-evap)
Al R.
WASHER MAYTAG MHW5630HW0 "Arrived to inspect washer and discovered the shipping bolts were still in the unit, causing the unit to walk across the room.I removed and tested the unit and unit tested as designed.Job complete"
Joseph C.
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site for “broken door hinges” complaint. Inspected unit and found door hinges faulty. Removed and replaced door hinges. Unit is performing as designed.
Leonardo C.
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site to test unit for not getting up to temperature. Tested unit to get 350, calibrated unit to plus 30, unit got up to 357. Unit test good, no issues. Job complete"
Brandon C.
WASHER WHIRLPOOL WTW8700EC1 "Arrived on site for customer complaint of unit not washing properly, found wash plate slipping, replaced washplate, unit tested good."
Brandon C.
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of low ice level, found ice maker fan running in diagnostic mode but not in normal use. Ordering controls, fan motor, ice maker, and repair kit for liner cracking. ; ordrng 1 8201700 (repair kit) and 1 W10832970 (cntrl-elec) and 1 W10833801 (fan) and 1 W10898445 (cntrl-elec) and 1 W11109572 (ICE MAKER) and 1 W11171229 (CONTROL) and 1 W11224256 (CONTROL)"
Andy B.
DRYER LG DLE7200WE Arrived on site for dryer flow sense code. Upon arrival customer informed customer stated that code would come up and the check lint light would come on and that lint screen was clean. Customer pulled out lint screen to show me and it was full. Customer removed lint and placed lint screen back. Tested unit and all operations are normal. Found no codes or lint light coming on.
James C.
MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site and tested operation. Customer stated she cycled the breaker and the display came back on and has worked for that past 3 days. No faults in memory and all functions test good. Instructed customer that if the issue returns to please leave unit in failed state so that the cause of the failure can be identified. Job complete
Paul R.
MICROWAVE KITCHENAID KMHS120ESS8 Arrived onsite for the microwave that was making noise. Mr stated the noise was coming from the fan when it was in use but it stopped and sounds normal now. I tested the fan and it is functioning as designed. I suspect something came down the vent pipe and it blew itself out. The unit is working as designed. Call complete.
Andy B.
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on site to install previously diagnosed parts. Upon arrival customer informed that she attempted to remove ice and possibly damaged drip pan and evaporator cover. Inspected and found damage. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11211387 (EVAPORATOR COVER ) and 1 WPW10537710 (DRIP PAN)
Leonardo C.
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to test power from the wall, found power was correct. Tested unit and got F1 E6 error code. Contacted tech-line to report power was coming in correctly. Tech-line advised to check fuses and appliance manger file number 7726009203. Tested unit, Found that inverter board was burnt out. Replaced inverter board, magnetron, filter board, power supply board, and appliance manager. Test unit cooked 5 different foods. Unit working as designed at this time. Job complete"
Luis M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for compressor failure. Removed failed compressor,installed a new compressor and a uv drier. Evaporator was already replaced when tech support advised to replace due to leak at manufacture weld joint. Vacuumed system down for 30 min,unit held vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.
Tyler B.
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit leaking water while not in use, found valve leaking in to tub. Removed and replaced valve and tested good. No leaks on site"
Richard P.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for the refrigerator freezer compartment has frost build up. Upon inspection found that the freezer door gasket was not sealing properly. Applied heat to the gasket using a heat gun and stretched out gasket to make it seal better. Gasket is now sealing and freezer door tested good. Ran diagnostics and all functions tested good. Complete.
Joseph C.
OVEN WHIRLPOOL WFE505W0HB1 Arrived on site for “F1E0 error code” complaint. Inspected unit and found bake relay shorted. Removed and replaced ted unit. Unit is performing as designed.
Lou S.
DISHWASHER KITCHENAID KDTE334GPS0 arrived on site to inspect dishwasher with no incoming water. I placed the unit in diagnostics showing error code F6E1. I cleared the code and continued with testing. The unit did not dispense water into the tub. I verified the switch was good and found the switch arm was not engaging with the switch. I checked the float inside the tub and found a large piece of debris wedged under the float. I advised the customer of my findings and removed the debris and retested. The unit operated%2
Clif L.
WASHER AMANA NTW4516FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Found capacitor not wired causing motor not to run. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Jonathan S.
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Customer stated that unit was installed yesterday and didn’t make ice until she reset circuit breaker and adjusted drain line. Found unit full at time of service. Inspected insulation. Performed diagnostics mode and tested all operations. All passed. Spoke with customer on user care guide. All tested good, no water leaks detected."
James C.
ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site and tested operation. Ran diagnostics and found all functions test good. Heat coming from unit is normal and unit is turning off and on properly. Unit operating as designed. Job complete
Lou S.
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the oven display was not functioning properly and had black lines running side to side. The unit is operating as designed, but the display is bad. I attempted to clear the display by turning the power off at the breaker, but it did not correct the issue. I am ordering the console ordrng 1 W11351998 (CONSOLE)"
Paul R.
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the dispenser drawer and ran a quick wash test cycle with the extra rinse turned off. The unit completed the cycle and worked as designed with no leaks from the drawer. I ran a second quick wash cycle with the extra rinse option turned on and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Arthur B.
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range not heating in oven and shorted in back. Found black power wires shorted out. Removed an replaced harness and installed customer provided power cord. Reassembled and tested. Unit now works as designed. No other issues found.
Richard P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not cooling. Now the freezer is no longer freezing. And fresh food compartment is still not cooling. Sr# 7726009226. Called tech line and found that the compressor was not working.
Joseph C.
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site for “unit keeps tripping breaker” complaint. Inspected unit and found unit on 15 ampere arc fault breaker. Notified customer that he should raise the amperage of arc fault breakers to maximum allowable value. 20 amperes is the maximum value. Unit was not completely installed(drain line and water lines not installed.
Wesley P.
REFRIGERATOR ELECTROLUX EI32AR65JSI Arrived on site and cleared Evap drain tube. All checks good.
Joseph C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “freezing in fresh foods area” complaint. No leaks detected, at time of service."
Joseph C.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “water leaking when bleach is put in” complaint. Inspected unit and found bleach drain, in tub ring, to be clogged with detergent and softener. Cleared blockage and instructed customer on proper application of detergents, softeners and bleach. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
James C.
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and tested operation. Inspected fuses and harness. I found harness has shorted at the terminal block. Installed new harness and tested operation. Unit tests good. Job complete
Al R.
WASHER MAYTAG MVWX655DW0 Arrived to inspect unit not agitating.Confirmed the wash plate was loose and not allowing proper agitating.Tighten the screw and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Paul R.
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer that is noisy. I found the noise coming from the blower housing. I tried adjusting the housing and could get the noise to stop for a while but then it would move from heat and start making the noise again. Need to replace the blower housing and the wheel. Ordering W11246350 HOUSING and marking the prescreened wheel as UORV and 1 W11246350 (HOUSING)
Thomas L.
DISHWASHER GE DDT595SSJOSS Unit will allow me to select a cycle but it will not except and start the unit. Unit will need a lower control board and possibly a user interface.
Al R.
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and got an F0E2 over suds error.Confirmed with customer on detergent usage.Customer admitted to using a cup and a half in each load.I calibrated the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Al R.
RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect dented cooktop.Confirmed the complaint and removed and replaced it.Photographed it Job complete
Jonathan S.
WASHER LG WT1701CV "Arrived on site for washer making loud noise durning spin cycle. Performed diagnostics mode and tested unit on high spin operation. Found unit continues to come off balance. Inspected gearcase and clutch. Found failed bearing on gear case. Inspected suspension rods and found damage due to failed gearcase.
Robert J.
WASHER MAYTAG MVWX655DW0 "Arrived on job for complaints of not spinning. Found damaged gearcase, wash plate and clutch.
Scott M.
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site for microwave not heating . Found mag not engaging Believe it’s a switch issue . ; ordrng 1 WP8185271 (brkt-mount)"
Wesley P.
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for no heat condition. Found unit ignitor operating and drawing over 4 amps but then cutting out. Flame sensor has continuity. Cutoffs are good. New coil did not change function. Ordering flame sensor and burner assembly1 W11309727 (BURNER) and 1 WP338906 (sensor)
James C.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and installed new control kit and thermistor harness. Tested operation and found unit working properly. Job complete
Thomas L.
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to repair damage done to dishwasher door. Found right side of door out of place in its hinge. Removed outer panel to access door hinge. Placed right side of door in its proper place. All operations are now normal. All water connections are dry.
Brandon C.
MICROWAVE AMANA AMV2307PFS3 "Arrived on site for customer complaint of damage to door, I replaced door, unit tested good."
Clif L.
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a range with a burner that will not heat. Tested unit and found left front burner and left front infinite switch both shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Kevin B.
WASHER MAYTAG MVWB835DW4 "Arrived on site and found lid is broken on LF hand side and replaced lid and ran test 51. Confirmed that all functions are operating normally. No water leaks from connections at time of service, job complete."
Kevin B.
COOKTOP KITCHENAID KSEG950ESS0 "Arrived on site and inspected range and found front right element is not heating properly, replaced element covered by five year warranty and this had no effect. Also replace infinite switch and elements is now operating normally.
Clif L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found oil from refrigerant on compressor due to faulty weld. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Al R.
WASHER MAYTAG MVWB765FW0 Arrived to inspect clothes stuck underneath agitator.Confirmed the complaint and spoke customer who advised the unit simply stopped working during agitation.I checked to confirm the customer was not on an arch fault or GFCI outlet.Confirmed It was a functional failure.Unit trapped his clothes underneath the agitator.He was washing a small load and his sweat pants got caught underneath and unit wouldn’t restart.I ran diagnostics test mode and unit and now unit tested as designed.All water lines were dry at the time of service.Job complete No LB
Tyler B.
MICROWAVE WHIRLPOOL WMH53521HZ "Arrived on site for damaged door, took pic and replaced door"
Wesley P.
WASHER KENMORE 110.477917 Arrived onnsite and replaced bellow. Replaced bellow.
Leonardo C.
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for unit loosing temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
Paul R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator that is leaking water all over the inside of the FC. I cleaned up all of the ice and water. I visually checked the fill tube and ice maker funnel and found both clear but from what had happened i suspect the fill tube had frozen causing water to spray everywhere. I ran a forced harvest and found the ice maker and fill valve working as designed. I did find the rear cover frosted up badly so I ran a forced defrost to melt all of the frost. The unit is working as designed. There were no water leaks present at the time of service. The contractor was not available to sign the ticket. Call complete.
Clif L.
WASHER WHIRLPOOL LLT8244Aq0 Customer stated unit was already fixed and does not need services performed today.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for refrigerator bottom drawers not rolling out after repair to evaporator. Removed evaporator panel and inspected clips, adjusted metal clips on panel. Installed drawers and tested drawer operation. All tested good, no water leaks detected."
Al R.
WASHER WHIRLPOOL MVWX655DW1 Arrived to inspect washer lid lock stuck.Confirmed the complaint and spoke with customer about lid lock repair.Customer approved the repair.I removed and replaced the lid lock latch (W11307244) from truck stock.Tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete CALCULATOR USED TO DETERMINE PRICING
Wesley P.
DRYER WHIRLPOOL WGT4027HW0 Arrived on site and found hi limit thermostat operating as designed. Found voltage where it should be but no glowing. Ignitor doesn’t glow and ohms at 57. Spoke with Ed at techline but dropped call. Did not receive callback. ;
Wesley P.
WASHER WHIRLPOOL GHW9200LQ Arrived on site and installed bellow. Unit is now operating as designed.
Arthur B.
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived onsite to install new control to French door refrigerator. Removed and replaced control. Programmed and reassembled. Tested heater in diagnostics. Heater now works as designed. No other issues found. All water connections were dry at time of service.
Robert J.
WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of washer starting by itself. Found the valve leaks and washer is turning on to drain water out. After replacement test operation. No additional leaks detected at time of service.
Paul R.
RANGE KITCHENAID KFGD500ESS04 Arrived onsite for the range with burner issues. Mr stated the cooktop works great but the ovens cook unevenly. I found the top oven getting way too hot and calibrated it. I found the lower oven burner flame spreader not mounted to the burner correctly and leaning down hill to the left causing the heat from the burner to mainly go out the right side of the spreader and get the right side of the oven hotter when the burner was on. I corrected the flame spreader and the oven works as designed. Call complete.
Andy B.
COOKTOP WHIRLPOOL CVE3401B "Arrived on site for cooktop burner staying on all the time. Inspected unit and found LF burner stays on at all times due to likely failed switch. Noted cooktop glass has multiple cracks and can not be removed without braking. Shut off unit at breaker and instructed customer not to use unit. No repairs are to be done at this time."
Scott M.
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site ,replaced UI control . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Robert J.
WASHER WHIRLPOOL WTW4850HW1 Arrived on job to replace suspension and basket. After replacement test operation. No leaks detected at time of service.
Kevin B.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site inspected range, found console was defective . Replaced console and range is now correct. Job complete"
Dona W.
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to check gas range for yellow flames. Tested all burners and all flames are nice and blue and flame heights are proper. Inspected burners and burner caps and then re-tested unit with all burners on at the same time for several minutes. All burners stay consistent with only a small amount of yellow tips periodically. Informed customer that yellowing is caused by air gas mixture or additives in the gas supply. Customer said they have used a humidifier over the past few weeks and that is when they have noticed more yellowing. Informed that the humidifier changes the moisture content in the air and Therefore changes the air gas mixture. Instructed on cleaning tips long term for the burners. All functions check at this time job complete
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of frost in top of door freezer. Found top of door needs more adhesive. Add adhesive to cabinet.
Richard P.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to install ice door ordered by previous technician. Upon inspection of new ice door found that the door gasket is torn. Part in box is damaged or defective. Reordered ice door. Office to schedule.; ordrng 1 W10702031 (door-ice)
Al R.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Called Whirlpool tech and spoke DAVID (SR #7726125431Described the situation.David confirmed the temperatures are designed to fluctuate when defrost mode and when door is opened.I explained to the customer about the NATURAL sounds the unit makes when defrosting, cooling and compressor noises.Customer using a thermometer to inspect temperatures.Unit works as designed.No issues observed at the time of service Job complete"
Wesley P.
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onnsite and found unit with symptoms of sealed system leak or inefficient compressor. Advised customer that sealed repair would be scheduled by office. All else checks good. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11025999 (compressor) and 1 W11099748 (evaporator) and 1 W11109499 (drier-tube) and 1 W11291123 (EVAPORATOR )
Leonardo C.
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived on site to test unit for unit not working. Test unit and found shorted keypad and control board. Replaced both parts and test unit and found bad owi sensor shorting board and console. Ordering new owi sensor WPW10705575 ; ordrng 1 WPW10705575 (OWI SENSOR )
Kevin B.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace inner door and found pieces of sump motor inside of tub broken off from underneath dishwasher. Dishwasher is in an assisted living community in the physical therapy room.no water leaks detected at time of service, job complete"
Jonathan S.
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to install previous diagnosed parts. Gained access to UI and control. Removed failed parts and installed new. Performed diagnostics mode and monitored test cycle operation. All tested good, no water leaks detected."