Local Reviews
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Robert J.
MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on job to replace control per Whirlpool recommendation. Replaced control,ran test,microwave functioning properly."
James C.
WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. I found no response from control. Verified proper voltage and found to be good. Verified drain pump and motor for proper resistance and found to be good with no short. I also ohmed the valves and temp sensor and found that the valves have shorted causing the failure. Unit has a failed control and valve assembly. I was able to get the control covered by manufacturer. I installed the new control and tested. I found that the shorted components were caused by a faulty outlet that has shorted or has a bad connection inside as the outlet was losing power under a load. Plugged into a separate outlet and the unit is operating. Ran calibration for new components and unit is working properly. Instructed customer of electrical issue and recommended having an electrician repair the outlet.
Kevin B.
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site and found customer is experiencing cold airflow from the exterior of the home into microwave. Found there is no damper on the top of the microwave. Replaced damper but discussed with customer this will do very little to keep cold air out. This microwave is complete, builder will need to address The issue with the airflow from the exterior of the home. Job complete"
Tyler B.
MICROWAVE AMANA AMV2307PFS2 "Arrived back on site for install of prior ordered parts, removed unit, replaced door switches, trans, magg, cap and diode, and tested good."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for refrigerator not dispensing ice. Performed diagnostics and tested dispenser. Tested voltage to auger motor and found within range. Removed ice from ice container and tested. Found not able to rotate auger mechanism. Installed new ice container and tested. Found unit working. Tested all other operations. All tested good, no water leaks present."
Thomas L.
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for no operation of vent hood light. Found that the socket has failed and is not making contact with the bulb. Removed and replaced failed housing. Operations are now normal.
Thomas L.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived at open and on occupied home to replace outer door panel on wall oven due to several dents cleared. Replace panel and oven now looks complete.
Arthur B.
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite to install new adjuster system to upper rack and heater to dishwasher from prior visit’s diagnosis. Removed broken upper rack parts and installed new replacements. Remained and replaced heater. Reassembled and tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Scott M.
REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Arrived on site door water jackhammering and splashing when dispensed . Found customer was using generic filters and messed housing up. Replaced housing , test all checked normal . No water leaks detected at time of service . Job complete ."
Brandon C.
WASHER ELECTROLUX EFLS627UTT0 "Arrived on site for customer complaint of smell coming from washer, and when customer would wash in cold, she would feel hot water. Found cold and hot water lines were reversed, I switched the water lines to the correct valves, unit tested good."
Jonathan S.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Arrived on site for motor making a grounding sound. Performed diagnostics mode and tested unit. Found failed bearing in wash motor. Gained access to wash motor, removed failed motor and installed new. Tested operation and monitor for water leaks. All tested good, no water leaks present. Spoke with customer on operations and user care."
Steve C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for the unit is not making ice. Tessa at the icemaker and it will not cycle. Found the icemaker has shorted. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at time of service.
Clif L.
REFRIGERATOR GE PFSS6PKWBSS Arrived on site to diagnose a refrigerator that is leaking into the fresh food section. Found fresh food evaporator drain clogged due to duckbilled grommet. Modified grommet to prevent future clogging and homeowner will thaw the unit. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Luis M.
REFRIGERATOR FRIGIDAIRE 253.7031921 "Arrived on site for ice build up behind icemaker housing. Called technical team,gave issue with unit. Per John at tech support they are shipping out parts to customer and back of shipping box will have AUTHO for repair.collected service call fee"
Joseph C.
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found unit performing as designed. Instructed customer to get water hot, at sink, before starting wash. Unit seems to be performing as designed. No leaks detected, at time of service."
James C.
WASHER WHIRLPOOL WFW9400SU01 Arrived on site and tested operation. I found the door lock not registering the door is shut. I found the harness connector for door switch was loose. Secured connector and tested. Unit working properly. Job complete
Wesley P.
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived onnsite and found unit adjusters broken. Replaced adjusters all checks good. Unit is now operating as designed. Being used in a residence.
Clif L.
OVEN KITCHENAID KEBS209BSS01 Arrived on site to replace control for oven. Replaced control and tested unit. Found all is functioning properly at this time.
Brandon C.
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived on site for customer complaint of unit dripping out of water dispenser, found faulty fitting, I replaced fitting, unit tested good."
Kevin B.
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found customer is experiencing door error, replaced all door switches, interlocks, and fuse. Microwave is now working properly, job complete"
Thomas L.
DISHWASHER JENN-AIR JDB1090AWB Arrived on site for unit not draining. Tested unit and found drain pump working properly. Found float not moving freely and unit is overfilling causing a condition that looks like a no drain condition. Freed the float shaft. No leaks present during service. Also suggested that the unit be cleaned due to excessive suds build up in unit.
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived to install previously ordered parts. Removed and replaced the fc door and gasket. Reassembled the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE.
James C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Customer stated that the unit leaked once but has not leaked since. I found the gasket damaged near top and has signs of leaking. Installed new gasket and tested. Unit working properly and no water leaks found. Job complete
Lou S.
WASHER MAYTAG MVWB835DC3 "arrived on site to inspect washer not filling. Placed the unit in diagnostics and tested with no error codes showing. Unit operated as designed. I visually checked the valve by removing the hoses and found they are clear with fairly new hoses. I ran the unit on a deep water wash cycle and the unit filled just above the washplate like it should. I stopped the cycle and drained the unit and ran it in diagnostics again. No error codes showed and the unit operated as designed. I contacted Techline and spoke to Mark who advised that the unit will put the right amount of water in the basket/tub and not all of the clothing will get submerged in the water. Made reference to Troubleshooting on pages 14-15 of Owners Manual. Provided file #7724203469. I advised the customer of my findings and provided use & care tips. No water leaks observed during service, job completed."
Brandon C.
WASHER MAYTAG MVWB835DW1 "Arrived on site for customer complaint of unit not powering on, found faulty UIB, I replaced UIB/console, unit tested good. Collected payment on check."
Clif L.
OVEN WHIRLPOOL KODC304ESS01 Arrived on site to diagnose an oven that is not heating in the upper oven. Tested unit and found thermal fuse on rear of upper oven open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS325FDAT04 "Arrived on site for refrigerator FC light not working. Inspected unit. Measured DC voltage to light, found within range. Found failed LED board. Removed light and installed new. Tested dispenser operations. All tested good, no water leaks present"
Wesley P.
DRYER MAYTAG MEDB755DW2 Arrived onsite and found unit operating back pressure from clogged vent. Was able to clear and reduce sound and eliminate smell. Advised customer on finding and repair. All checks good.
Robert J.
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of dryer shutting off at beginning of cycle. Found a stuck button. Replaced panel and ran test cycle. Proper functionality returned to unit.
Joseph C.
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for “broken bulb under microwave” complaint. Inspected unit and found bulb base broken off in lamp base. Removed base and installed new bulb. Tested unit. Unit is performing as designed.
Lou S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "arrived on site to inspect refrigerator doors not aligned. I found that the unit had been leveled correctly. I leveled the doors and verified they were sealing correctly. No water leaks observed during service, job completed."
Wesley P.
DRYER MAYTAG MGDX655DW1 Arrived on site and found existing switch faulty. Replaced. All checks good.
Luis M.
REFRIGERATOR AMANA ASD2575BRW01 "Arrived on site for door issue. Found set screw holes striped or out of dimension. Set screw not securing in door, removed faulty door installed new freezer door checked door seal good,installed set screws and handle checked or operation good."
Al R.
RANGE WHIRLPOOL WFE515S0EB1 Arrived to inspect right hinge damaged. Removed and replaced the hinge. Reassembled the unit and unit tested as designed.JOB COMPLETE
Kevin B.
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and found a microwave is not heating, replaced magnetron, capacitor, and diode and heating has returned to microwave. No further repair is needed, job complete"
Luis M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for water leaking diagnosed clogged drain. Removed compressor cover found obstruction in duct bill. Removed obstruction water draining correctly to drain pan
Kevin B.
DISHWASHER WHIRLPOOL WDF331PAHS "Arrived on site and set dishwasher into diagnostic cycle and found heating element turned off by control. At the end of diagnostics function has returned to heating element. Dishwasher is operating as intended, no water leaks from connections at time of service, job complete."
Jonathan S.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA "Arrived on site to install previous diagnosed parts. Gained access to ice box evaporator assembly. Removed auger assembly and evaporator cover. Assembled housing kit and installed new evaporator cover. Installed auger and fan assembly. Tested operation, all tested good. No water leaks present. Paid in full on prior service."
Scott M.
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site ,replaced main control. Ran test heat of cup of water . Water heated to Whirlpool standards . Job complete ."
Brandon C.
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of unit running dry fan on rinse cycle, I ran diagnostic test, no error codes at time of service, unit tested good after calibration of control and sensors."
Brandon C.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site to replace control and defrost bimetal, once replaced, unit tested good."
Diego G.
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site. Check for no wash issues. Found motor locked up and not allowing water to spray inside dishwasher. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site. Check for no wash issues. Found motor locked up and not allowing water to spray inside dishwasher. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site. Check for no wash issues. Found motor locked up and not allowing water to spray inside dishwasher. Replaced sump and motor assembly and cycled, all functions tested OK. No leaks present. Job complete"
Joseph C.
DRYER MAYTAG MEDC465HW0 Arrived on site for “unit will not turn on” complaint. Inspected unit and found broken door switch. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Diego G.
DRYER WHIRLPOOL WED4815EW Customer canceled service Customer stated it was a electrical issue from home
Diego G.
DRYER WHIRLPOOL WED4815EW Customer canceled service Customer stated it was a electrical issue from home
Diego G.
DRYER WHIRLPOOL WED4815EW Customer canceled service Customer stated it was a electrical issue from home
Brandon C.
VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived on site to replace blower fan motor, after replacing unit tested good"
Wesley P.
RANGE WHIRLPOOL WEE760H0DS0 Arrived on site and found unit fan speed error. Replaced fan motor. All checks good.
Luis M.
REFRIGERATOR GE PSS25NGMBWW Arrived on site for no cool in fresh food. Removed evaporator cover good frost forming on evaporator fan not powering on diagnosed failed fan. Removed faulty fan installed new fan motor powered unit on fan powered on unit working as designed.
Luis M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Ice forming on fresh food evaporator. Called tech support for ice forming on evaporator plate. Gave history and details of all parts that have been replaced per tech support not repairable. File 7723995788
Steve C.
RANGE MAYTAG MER8775AS0 Arrived on site to replace the bake element due to short. Replaced the element and tested the unit. Unit works properly and job complete. Customer paid in full on the first visit.
Kevin B.
MICROWAVE KITCHENAID KBMS1454SSS3 Arrived on site and remove the control board for exam and rebuild.
Clif L.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site to replace damper control for refrigerator. Replaced damper motor then tested dispenser, which water is is coming out fine. Everything is working properly at this time. No leaks were found at time of service."
Wesley P.
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite and found unit with spark damage. Secured all mounts and repaired damage. Advised customer on use and care. All checks good.
Arthur B.
DRYER WHIRLPOOL WED8500DC1 Arrived onsite for customer complaint of dryer getting 777 flashing on UI after running for about 10 mins into cycle. Found UI has short in the solder connection. Removed and replaced UI. Tested unit. Unit works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Scott M.
WASHER AMANA NTW4650YQ0 "Arrived on site , replaced control and latch . Ran calibration and diagnostics test. Recentered unit for level and balanced . No errors or water leaks detected at time of service . Job complete."
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site and tested operation. Customer stated that the unit had no ice production one day and ice has been clumping in the rear of the nine. I found the ice bin full with no clumping and the ice maker cycled without dripping water into the container. I did find that the dispenser motor is making a grinding sound when running. Installed new dispenser motor and tested. Unit working properly. Job complete.
Robert J.
OVEN WHIRLPOOL WEE745H0FS2 "Arrived on job for complaints of burner. Found switch was bad,replaced switch tested operation. Operation normal."
Tyler B.
WASHER MAYTAG MVWX655DW "Arrived on site for unit making loud noise, tested and agitation just spun, replaced GEARCASE and did not pass, replaced cam and did not pass, removed agitation cap and tested an d found hub stripped out, replaced hub and tested good, no leaks on site, spoke with MS"
Kevin B.
DRYER WHIRLPOOL MED7000XW0 "Arrived on site and found dryer is rattling during operation, pulls dryer forward and rattling has stopped. Disassembled dryer removing lint and inspecting all components for noise. Everything is functioning properly and noise did not return after reassembling.
Kevin B.
DRYER AMANA NGD4655EW2 "Arrived on site and found dryer will not raise above 80° garner is turning off after 10 to 13 seconds. Replaced thermostat and burner now stays on until temperature is reached. No further repair is required at this time, job complete"
Robert J.
OVEN WHIRLPOOL WFG505M0BS "Arrived on job to put door on. Put on door tested functionality, operation normal."
Thomas L.
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on site or no cool condition no interior light operation. Found freezer temperature at 1° and fresh food section at 38° while controls were set for 0° and 36°. Found all lights to be operating properly. Checked all connections in back of unit at controls and found no problems. All water connections were dry.
Diego G.
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Check for dispenser issues. Found dispenser door broken. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Check for dispenser issues. Found dispenser door broken. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
Diego G.
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Check for dispenser issues. Found dispenser door broken. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
Lou S.
WASHER WHIRLPOOL WTW7000DW4 "arrived on site to inspect washer not spinning/draining. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed. I manually tested the valves, drain pump, agitate and spin and again the unit operated as designed. I tilted the unit back and inspected the gearcase underneath and all looked good. I made recommendations for detergent use and use and care tips. No water leaks observed during service, job completed."
Lou S.
WASHER WHIRLPOOL WTW8040DW4 "arrived on site to inspect washer lid/hinges. Upon further inspection, I found that the hinge on the left side was slightly bent and the lid was broken causing the lid to not close properly. I removed and replaced the lid and both hinges and tested and it closes/opens as designed. No water leaks observed during service, job completed."
Robert J.
WASHER ROPER RTW4516FW2 "Arrived on job for complaints of not running rinse cycle. Found washer skipping rinse cycle going directly to final spin. Replaced control board,ran test operation. Operation normal no leaks detected at time of service."
Thomas L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for water leaking under fresh food pantry crisper. Found that the fresh food evaporator pan was bowed and causing the issue. Replaced pan. All water connections are dry.
Al R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to inspect refrigerator with temperature issues. I used my temperature gauge and confirmed the temperatures inside the unit were 37 and 0 degrees. The water was not dispensing so I disconnected the water line from the left door and unclogged the water line. I service tested the unit and unit tested as designed. Unit now dispenses water and customer was told to wait 24 hours for ice.Job complete
Steve C.
WASHER GE GTW680BSJ5WS Arrived on site for the units left side is damage. Found the last side of the cabinet is damage but is working properly. Unit will need a new outdoor cabinet by unable to find the part on parts research. Will need to get authorization and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 RESEARCH (OUTER CABINET )
Wesley P.
COOKTOP WHIRLPOOL WFG515S0ES1 Arrived on site and repaired ignition problem with cap kit
Clif L.
DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to diagnose a dishwasher that is louder than normal. Tested all parts and components of unit and found no mechanical failures at this time. Advised homeowner on best procedures for increasing drying performance. No leaks were found at time of service and no further repairs are needed.
Steve C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for the unit has frost buildup in the freezer. Tested the unit and found no frost buildup on the sides only the top section and downs of the drawers. Found the door lip is Leaving a small gap on the top section of the freezer door in between the gasket and the liner. Will use the slides on the next visit.Found the unit will need a new freezer door and will use the slides on the next visit. Office will need to reschedule the customer.; ordrng 1 W10910835 (dor-fip SS)
Tyler B.
MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for install of ordered parts,more paced control, screen and panel and tested God"
James C.
OVEN WHIRLPOOL WFG515S0EB1 Arrived on site and tested operation. Customer stated she would smell gas when oven pre heating. Started oven and customer identified the smell. The odor is normal and is not a gas leak but the odor of the gas burner heating up along with the bottom heat deflector. Unit is working properly and no gas leaks found at time of service
Thomas L.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for no cool condition.found unit at 0 degrees in freezer and fresh food at 36 degrees. Reset control. Through all diagnostic steps. All water connections were dry.
Robert J.
WASHER MAYTAG MHW5100DW0 "Arrived on job for complaints of noise. Found the tub assembly split in half.
Arthur B.
WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer not spinning out clothes. Tilted unit up and found belt broken. Unit will need new belt to complete repair. R/S for Wednesday 2/20. Unit disconnected at this time.; ordrng 1 W11239857 (BELT)
Robert J.
MICROWAVE GE JVM6172SF1SS "Arrived on job for complaints of microwave not heating. Found a bad switch,replaced switch tested functionality all operation normal."
Scott M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for water in tub after wash . Found customer is not using rinse aide . Customer instructed on the importance of . Ran diagnostics , no error codes and unit heater is coming on . Nonwater leaks detected at time of service job complete ."
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for unit shutting on and off diagnosed faulty main control. Removed faulty control installed new main control powered unit on tested water dispenser unit working as designed.
Arthur B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite to install new LH RC door to french door refrigerator from prior tech’s diagnosis. Removed warped door,installed new door and used existing dispenser,ice chute and ice door cover. Installed new ice door. Reassembled and tested. Ice and water dispenses as intended. No other issues found. All water connections were dry at time of service."
Scott M.
DISHWASHER WHIRLPOOL GU3600XTSY2 "Arrived on site for dishwasher not starting . Found key pad dancing and buttons all worn down . Also roaches in control more then likely . Key pad is NLA. no water leaks detected at time of service ."
Diego G.
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)
Diego G.
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)
Diego G.
WASHER WHIRLPOOL WFC7500VW1 Arrived on site. When I was making the attempt to replace main control found start button broken. Will need console in order to test new control. spoke with CS and will cover console. Rescheduled for 2/22/194455; ordrng 1 W10192972 (console)
James C.
MICROWAVE GE JKP90SP4SS Arrived on site to install new control. Installed new control and found no display. Inspected control and found the ribbon has come loose from the board. I will need to reorder the control to complete repair. All other functions test good. Collected service call fee which applies to quoted repair; ordrng 1 WB27T11249 (main control board)
Arthur B.
DRYER WHIRLPOOL WED4616FW0 Arrived onsite to removed and replace damage PTS switch. Replaced switch and tested unit. Unit starts as intended. unit also tumbles and heats as intended. No other issues found.
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and installed new ice maker. Turned on water and tested for leaks. I found all water connections dry at time of service and no leaks from ice maker after repair. Job complete
Wesley P.
WASHER MAYTAG MVWB835DW1 Arrived on site and replaced console which came with updated harness. All else checks good.
Kevin B.
RANGE WHIRLPOOL SCS3014LS02 "Arrived on site and delivered part to be installed by a plumber, job complete"
Robert J.
REFRIGERATOR AMANA ASI2575GRS01 Arrived on job to replace door. Found the wrong door was ordered. Ordering left side stainless steel freezer door to complete.; ordrng 1 LW10898312 (FREEZER DOOR )
Arthur B.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite to remove and replace control on OTR microwave from prior visit’s diagnosis. Removed and replaced control assembly. Reassembled and tested. Light turns on and off as intended.
Scott M.
OVEN KITCHENAID KEBS207SSS0 "Arrived on site for uneven temps and unknown error code . Found stuck key pad error , only for lower oven . Tossed breaker , cleared error code . Ran temp check and found temp a bit high , recalibrated . Job complete ."
Brandon C.
OVEN JENN-AIR JJW2427DS01 "Arrived on site for customer complaint of error code f2e1, found faulty control panel, I replaced panel, unit tested good."
James C.
COOKTOP WHIRLPOOL ICI500XB01 Arrived on site and inspected cooktop. I found discoloring on the right rear element. Took photos to attach to file and instructed customer that the discoloring of the top is considered cosmetic and their cosmetic warranty is only 30 days from the date of purchase. Job complete
Al R.
DRYER WHIRLPOOL DDC4400T3WH Arrived to inspect dryer with a burning smell. Confirmed the element grounded out . Removed and replaced the heater assembly. Reassembled the unit and unit tested as designed. No lint observed at the time of service.
Joseph C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced freezer door. Manually tested and filled with water. Unit is performing as designed. No leaks detected, at time of service."
Arthur B.
DRYER MAYTAG MEDB765FC0 Arrived onsite for customer complaint of dryer not starting. Ran diagnostics and found error code F2E1 (UI Stuck). Clear error codes and tested UI. All buttons and features work as designed. Advised customer on how to press buttons. No other issues found.
Scott M.
OVEN WHIRLPOOL WFG745H0FS1 Arrived on site for poor heating . Ran temp checks . Found igniter prob was getting away from gas tube . Readjusted igniter and re calibrated . Renter said landlord was talking to someone at office about getting POP. renter moved in last year at end of feb/ March No gas leaks detected at time of service . Job complete .
Kevin B.
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site and inspected oven and found when set to preheat igniter will fire 5 to 8 times before igniting gas. Disassembled lower panels and adjusted igniter to be closer to the bake burner. Observed oven is now igniting on the first click five times in a row. Also found customer has used aluminum foil and it has fused to the oven bottom. Recommended alternative oven liners to address cleanliness, job complete."
Luis M.
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for door issues,customer complaint is if fresh food door is opened 90° door doesn’t closed by itself, adjusted from legs door closing as designed."
Brandon C.
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for customer complaint of unit not producing ice, found multiple issues. Found recirculating pump was not recognizing water level in reservoir, and water valve was clogged not antiquate water flow. I replaced pump and valve, tested good."
Clif L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace pump assembly and rack stop. Replaced pump and stop. Tested unit and everything is working properly at this time. Checked for leaks and there are no leaks today.
James C.
REFRIGERATOR WHIRLPOOL WRB322DMBM Arrived on site and tested operation. I found the freezer light would not come on. Accessed light switch and found that the harness was loose on the switch. Secured harness and tested operation. Unit working properly. Job complete
Clif L.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not operating. Tested unit and found drain pump housing cracked. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on job for complaints of noise found vibration,front right roller damaged. In order to make vibration go away will need to replace roller cab. ; ordrng 1 W10803534 (screw) and 1 W11113654 (PADS) and 1 WPW10304659 (roller-cab)"
Clif L.
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to diagnose a microwave that is making a clicking noise when fan turns on and off. Found no mechanical failures with unit today and homeowner is hearing the air baffle moving on top of the microwave. Advised homeowner baffle is necessary to keep items and animals from entering microwave vent. No further repairs are needed at this time and all is working properly.
Tyler B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for panel replacement and complaints of no drying, found control not sending voltage to heater, unit will need control to complete, no leaks on site ; ordrng 1 W11305297 (CONTROL)"
Thomas L.
ICE MACHINE KITCHENAID KUIS18NNXW0 Arrived on site for no ice condition. Observed unit in the slab formation cycle. Unit made 1/10 of the slab it should make. Will order a compressor and filter dryer. Office will reschedule due to sealed system.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
Luis M.
REFRIGERATOR JENN-AIR JS42SEDBDA "Arrived on site for water leaking from drip pan. Disassembled freezer compartment found water not draining correctly to pan. Installed drip pan correctly to evaporator bottom,followed instruction sheet,ran water through pan water draining correctly to pan in compressor compartment. Reassembled,bled unit powered unit back on unit working as designed"
Brandon C.
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace wash motor, dispenser, and wheel, after replacing, unit tested good."
Diego G.
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete
Diego G.
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete
Diego G.
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Replaced display and door controls. Removed refrigerator cover assembly and push back copper lines to make good seal. All functions tested OK. No leaks present. Job complete
Wesley P.
OVEN KITCHENAID KSDB900ESS2 Arrived on site and found unit operating as designed. Was advised of intermittent fan rattle. Advised that heat shifts the cabinet and can cause intermittent noise. All running quietly and smoothly at time of service.
Luis M.
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no water. Found tube disconnected from pump,installed tube to pump. Ran diagnostics found no water entering reservoir good voltage at valve and valve is energized. Removed valve,found no water entering valve. Customer will need to have a plumber find source of no water to line connection"
Clif L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site or frost in the fresh food section of the refrigerator. Found a communication problem with the user interface communicating with RC evap thermistors. Replaced user interface and thermistor wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Robert J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on job to replace freezer door. After replacement tested operation, functionality normal."
Lou S.
MICROWAVE MAYTAG MMV4205FZ01 "arrived on site to inspect microwave not functioning. Upon further inspection, the customer advised that sometimes the interior light won’t come on when the door is open when they close the door, the unit won’t work. I inspected the control and it appeared to be good. When I went to remove the upper interlock, I find that the screw test holds it in place was stripped out. I was able to removed and replace the bottom switch/interlock. I am ordering the interlock screws and scheduled return service for 02/19/19. ; ordrng 4 8169479 (screw)s"
Arthur B.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite. Customer advised icemaker is working and no work is needed to be performed.
Brandon C.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Arrived on site for customer complaint of doors not being level, I adjusted doors, unit tested good."
Robert J.
RANGE WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of burner flame incorrect. Found burner cap defective. Will order cap; ordrng 1 W10881749 (cap-burner)
Diego G.
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"
Diego G.
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"
Diego G.
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site. Replaced water level sensor and ran diagnostic test and checked all components, all functions tested OK. No leaks present. Job complete"
Lou S.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect microwave not operating. I found that the UI console was not responding when pressing the oven or microwave buttons. I removed and replaced the console and attempted to test, but due to the unit needing to be programmed into the WiFi, I was unable to test. All of the keys on the UI operate as designed, but when attempting to test the microwave and oven, the unit would show a message on the display telling me to connect to the WiFi. Customer to set up WiFi. Job completed."
Clif L.
DRYER SAMSUNG DV5471AEWXAA Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element open. Replaced heater assembly and tested unit. Found all is functioning properly at this time.
Tyler B.
REFRIGERATOR MAYTAG MSF25D4MDM01 "Arrived on sote for unit with crack, repaired with kit and tested good, no leaks on site"
Arthur B.
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer bounced around when spinning. Confirmed issues. Found inner basket that was replaced back in Aug 2018 has warned prematurely causing wobble inside basket. Ordering inner basket and returning with gearcase and suspension. R/S for Wednesday 2/20. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)
Clif L.
DISHWASHER KITCHENAID KUDS03CTBL0 Arrived on site to diagnose a dishwasher with a door of the swelling down to heavy. Found link cables for counterbalance system failed and broken. Replaced both cables and pulleys and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Al R.
DISHWASHER KITCHENAID KDPE334GPS0 Arrived to inspect dishwasher Not dispensing properly. Confirmed the complaint and removed and replaced the dispenser. Reassembled and unit tested as designed. All water lines were dry at the time of service.
Scott M.
WASHER GE GTW485ASJ0WS Arrived on site for not draining spinning . Units pump is just humming . Not pumping any water and water was sitting in tub. Replaced drain pump . Tested unit as well as ren diagnostis test . All checked normal . Job complete .
Brandon C.
DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for customer complaint of unit not cleaning dishes well, found some hard water build up, but unit tested good. Instructed customer to use dishwasher magic, and change soaps."
Joseph C.
DRYER KENMORE 110.730241 "Arrived on site for “unit will not start” complaint. Inspected unit and found broken drum belt. Removed and replaced with repair kit. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Robert J.
OVEN KITCHENAID KGSA906PSS00 In order to replace wiring harness and latch will need to gain access under cook top. Attempts will cause additional damage and require multiple parts. Installed control board and still do not have display.per conversation with CS-no further attempts will be made..
Brandon C.
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site for customer complaint of unit not dispensing ice, found faulty auger motor. Ordering motor. ; ordrng 1 2315546 (motor) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH)"
Steve C.
COOKTOP JENN-AIR CVEX4270B Arrived on site to replace the switch and light due to not turning on. Replaced both parts and tested the unit. Unit works properly and job complete.
Diego G.
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Diego G.
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Diego G.
OVEN WHIRLPOOL KODE300ESS00 "Arrived on site. Replaced both blowers due to loud noise. Ran both ovens , all functions tested OK. Job complete"
Kevin B.
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site I found the washer is blinking center light, there is water in the tub. Set washer into a diagnostic cycle and water drained out properly. Ran all functions in manual diagnostic, everything checked good, ran a calibration cycle and it passed. Ran a automatic test cycle and it also passed. Could not determine a reason for the washer not completing the original cycle. No water leaks from connections at time of service, collected service fee."
Brandon C.
DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site to replace sump assembly, after replacing parts unit tested good.
Al R.
DISHWASHER WHIRLPOOL DU810SWPU3 Arrived to inspect dishwasher with no power. I checked the breaker box and couldn’t find a power source. I removed the inner door and checked power at the door switch. Got none. I removed 5he junction box cover and the connections weren’t connected properly. I reconnected the wires with the nut and unit powered on. Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
James C.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found the drain pump running but water is not draining. Inspected hoe and found the check valve was blocking the flow of water. Corrected check valve and tested for proper draining. U it now draining properly and all water connections dry at time of service. Job complete
Brandon C.
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for customer complaint of unit not heating, found high voltage issue, I replaced magnetron, capacitor, and diode, unit tested good."
Tyler B.
RANGE WHIRLPOOL WEG745H0FS0 "Arrived back on site for prior ordered parts, replaced membrane and knobs, panel was scratches, looked to be used. Will need new one to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10885068 (panl-cntrl)"
Wesley P.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and replaced failed gearcase and oil damaged cap actuator and cam. All else checks good. Unit is now operating as designed.
Tyler B.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site for no water no ice, found valve stuck, replaced valve and tested good, no leaks on site . Cust has leave behind from prior work"
Diego G.
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Diego G.
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Diego G.
WASHER AMANA NTW4516FW2 "Arrived on site. Check for new operation issues. Found no display not allowing to select a cycle. Found 120 V going to control. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Wesley P.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and used rollers clips and rivers to repair unit. Also installed water hose.
Tyler B.
DISHWASHER KITCHENAID KDTE234GPS "Arrived on site for rack falling down, found right track come apart at weld, replaced both tracks, leveled unit, and tested good. No leaks on site"
Lou S.
WASHER MAYTAG MHW9000YG0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the bellow ad while I had the unit apart, I checked the drain pump and found a large amount of debris inside. I removed the debris and put the unit back together and tested. Unit operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."
Clif L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is not cooling. Tested parts and components and found no mechanical failures at this time. Advised customer they may be catching it during or after a defrost cycle and recording unusual temperatures. As unit was not plugged in initially when we arrived I was not able to test for defrost failure. Advise customer if problem persists to leave unit running for at least 24 hours prior to scheduled service date.
Al R.
WASHER GE GTW460ASJ4WW "Arrived to inspect unit not draining. Attempted service test mode and unit did not respond. Removed and replaced the Control, reassembled and unit tested as designed..All water lines were dry at the time of service JOB COMPLETE"
Kevin B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice maker fill tube has split, took one picture. There is no water flow through water dispenser, customer has experienced freezing items in the fresh food section, raised temperature 2° overall and will need to bring back new waterline, permagum , reservoir, and valve to ensure repair on the next visit; ordrng 1 212643 (sealer-gum) and 1 67006317 (tube-water) and 1 W10753488 (reservoir) and 1 W11043013 (valve)"
Kevin B.
COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site and inspected cooktop and found all igniter’s are operating properly, sparking on every burner is normal do to ball valve the switches being in series. Job complete"
Lou S.
DRYER WHIRLPOOL WGD7500GW0 "arrived on site to inspect dryer door not closing. I found that the customer had duct tape holding the door closed. Removed t(e tape and tested the door and I could feel that the catch/strike were not tight when closed. I removed and replaced the inner/outer door assembly and tested and the door is closing tightly like it should. Turned the unit on and the door is sealing properly as well. No lint observed during service, job completed."
Steve C.
RANGE FRIGIDAIRE FGEF306TPFA Arrived on site for the unit has a hole on the upper oven. Found the upper oven has a hole about the size of a quarter. The whole is located on the bottom liner and is unrepairable. Called Frigidaire complaint #82393235 Frank And advise the unit is unrepairable. Advise the customer to call Frigidaire.
Luis M.
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Arrived on site for no water or ice,found frozen reservoir customer will defrost unit to defrost water reservoir. Charged service call fee"
Wesley P.
DRYER AMANA NED4655EW1 Arrived onnsite and found timer broken. Replaced timer. All checks good. Unit is now operating as designed.
Joseph C.
WASHER GE GTW485ASJ2WS "Arrived on site for “stopped working” complaint. Inspected unit and found gearcase leaking and shifter mechanism failed from being shoted, from water leak. Removed and replaced gearcase, shifter and clutch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Steve C.
REFRIGERATOR GE GFD28GELCDS Arrived on site for the unit water filter tabs are broken. Customer has the filter housing. Replace the filter housing and the new water filter. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Luis M.
WINE COOLER JENN-AIR JUW24FLERS00 "Arrived on site for light staying on. Diagnosed faulty light switch,removed faulty switch installed new switch tested light operation unit working as designed."
Steve C.
DISHWASHER AMANA ADB1100AWB4 Arrived on site for the unit will not wash dishes properly. Tested the unit and found the Lower spray arm is melted and causing it not to wash the dishes properly. The sump and motor is working properly and the rest of the spray arms are in good condition.; ordrng 1 WPW10319027 (spray arm)
Joseph C.
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site for “broken microwave door handle” complaint. Inspected unit and found to be sitting loose in mount. Tightened mounting screws. Actual complaint is that unit won’t run half the time. Ordering new switches and interlocks. Return for repairs on 02/20.; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock TOP) and 1 WPW10156813 (interlock BOTTOM)
Lou S.
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer with no operation. I found that was plugged in and the timer was on, but it had no power. I verified voltage at the outlet and terminal block. I removed the back panel and tested ohms to the element, cutoffs, fuse and thermostat. I found the element was badly damaged and had arced against the heater box and appears that the coils broke off and started a small fire. The fuse and cutoffs were open as well. The thermostat was good. I removed and replaced the element, fuse and cutoffs. I removed the front panel and drum to inspect the inside of the unit and found a small area in the back left corner where a fire had been. I advised the customer of my findings and they advised that they knew about the fire. I removed and replaced the dryer kit due to the back left roller was damaged. Put the unit back together and using a dryer vent test, I tested the airflow. The unit failed so I advised the customer that the vents would need to be
Kevin B.
WASHER WHIRLPOOL MVWB880BW0 Arrived on site and inspected washer hey found residue in the bottom of the tub and on the outside of the basket. Remove basket and customer power washed it while cleaning out tub. No water leaks from connections at time of service.
Scott M.
RANGE KITCHENAID KSDB900ESS1 Arrived on site for bezel and error code . Found bezels falling off . Ran diagnostics and found keypad error codes . Some keys are not responding to commands . Ordering bezels and returning with console . Will have a fridge to return on as well . ; ordrng 5 W10814133 (bezel-knob)s
Tyler B.
MICROWAVE FRIGIDAIRE FPMO209RF "Arrive d on site unit with no display, unit will need control to complete repair, office to RS due to open house ; ordrng 1 5304503437 (CONRL ) and 1 CNOTE (OFFICE RS)"
Clif L.
WASHER WHIRLPOOL MHW5500FW1 Arrived on site to diagnose a washer that is knocking during spin cycles. Found air trap hose on top of washer has a broken mounting. This is causing a loose hose and knocking sound during vibration. Hose will need to be replaced to complete repairs. Return date is set for 2/22/19 per homeowners request.; ordrng 1 WPW10568614 (hose)
Lou S.
DISHWASHER MAYTAG MDB8969SDM2 "arrived on site to inspect dishwasher noises. I placed the unit in diagnostics and tested with no error codes showing. When the motor came on, it began to make a loud rumbling noise. Checked voltage to motor and checked ohms to motor and all were good, but it continued to make the noise throughout diagnostics. Also, I found that the upper rack tracks were badly bound and the rack adjusters were broken causing the rack to fall off track. Also found that the lower rack wheels were falling off. I am ordering the upper rack adjuster assemblies, both tracks and lower rack wheels and a CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 4 W10195416V (dish rack wheel)s and 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10251047 (cover)s and 2 WPW10609586 (support)s and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)"
Thomas L.
WASHER MAYTAG PAVT244AWW Arrived on site for washer that will not drain or spin. Found that the unit has a locked up pump and drive motor and a burnt belt. ; ordrng 1 WP21001950 (motor-drve) and 1 WP21352320 (belt)
Robert J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of not cooling. Found ice covered on evaporator cover. Needs to be thawed so it can be safely diagnosed.; schdld next appmnt for 2/18 MON !
Joseph C.
WASHER GE GTW330ASK3WW "Arrived on site for “poor wash performance” complaint. Inspected unit and found water level too low. Ordering new control and switch assembly. Not able to set return schedule, due to disposition of parts ordered. Unit was unbalanced. Advised customer to level unit. No leaks detected, at time of service.; ordrng 1 WH12X26804 (SWITCH ASSEMBLY) and 1 WH18X28176 (CONTROL)"
Scott M.
WASHER MAYTAG MVWB765FC2 "Arrived on site for Unit not starting . Ran diagnostics found 2-1, 5-4,5-1. Controls are dancing and changing bye themself . Will need to order console . No water leaks detected at time of service . Please call to set return visit .; ordrng 1 W11162441 (CONSOLE )"
Kevin B.
DISHWASHER KITCHENAID KUDS30FXSS3 "arrived on site and set dishwasher into diagnostic cycle and found wash motor is not spraying. Tan also does not appear to be running. Call need to bring back control board also. Will need to replace items one at a time until repair has been found; ordrng 1 WPW10469575 (vent) and 1 WPW10780877 (pump&motor)"
Luis M.
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site for noise complaint. Let unit run through a cycle noise is ice slab breaking free from evaporator plate when hot gas valve is energized. Replaced solenoid prev tech ordered called tech support unit working as designed customer can call into customer support if unhappy per tech support sr# 7723970585CNOTE SEE STICKY NOTE; ordrng 1 SEESTICKYNOTE
Wesley P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found pad had come of door and we had a repeat symptom of door not staying up. Ordering pad to repair. ; ordrng 4 WP8268961 (pad)s
Arthur B.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Customer advised that unit will not come back on intermittently. Tested unit and found defrost timer stuck open. Ordering defrost timer and returning with thermostat. R/S for Tuesday 2/19. All water connections were dry at time of service.; ordrng 1 241705102 (timer-defrost)
Wesley P.
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived on site and found chimney needed. Ordered new chimney as one sent is defective. All else checks good. ; ordrng 1 W11240046 (CHIMNEY)
Thomas L.
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for unit that will not complete cycles. Arrived and unit was unplugged. Plugged the unit in and the control instantly activated the drain pump. There is no water in the unit. The unit will need a new control board. Cannot really test unit without control so I am bringing all the other parts back on the return visit.; ordrng 1 W11116592 (cntrl-elec)
Steve C.
WASHER WHIRLPOOL WTW6600SW2 Arrived on site for the unit has the F1 error code. Tested the unit and found the unit will go in diagnostics. Found the unit will need a new control board. Also found the suspension on the unit is weak. All the water connections were dry at the time of service.; ordrng 1 W10820048 (suspension) and 1 WPW10189966 (cntrl-elec)
Kevin B.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site and inspected refrigerator and found it is not cooling, removed rear panel and found refrigerant leaking from connection , sent picture to LM. A new compressor and dryer will be needed to correct the issue. No water leaks from connections at time of service; ordrng 1 SF4804 (ACCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
Clif L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher with a damaged panel. Found control panel scratched and toe plate missing retaining nuts. Both retaining nuts and control panel will need to be replaced to complete repairs. Return date is set for 2/19/19.; ordrng 1 W11302464 (PANEL) and 2 WPW10503548 (retainer)s
Diego G.
OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call
Diego G.
OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call
Diego G.
OVEN AMANA ACR4303MFW1 Customer wasn’t aware that it was out of warranty. Customer cancel call
Thomas L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no cool condition. Found that the unit was totally dead. Voltage to unit is correct. Turn the power off to unit for 5 minutes in attempt to reset control. This made no difference. There is power to the main control board not out of it. Will order control and user interface in case it is needed as well. All water connections are dry.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (USER INTERFACE)
Wesley P.
WASHER WHIRLPOOL WFW9451XW00 Arrived onnsite and found front load tub bearing broken
Lou S.
RANGE KITCHENAID KSGB900ESS2 "arrived on site to inspect range UI. Upon further inspection, I found that when pressing the #6 on the UI panel that it did not respond. I attempted several times and it responded intermittently. When I went to replace the control panel, I found that he knob bezels were glued on. I advised the customer of my findings. I am ordering the bezel kit (5 included in kit) and CNOTE LSO and will return with prescreened parts. I scheduled return service for 02/21/19 per customers availability. No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 1 W10814133 (bezel-knob)"
Scott M.
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for cook top not working . Found terminal block burned up . Checked outlet voltage is correct . Will need terminal block and HARNES and control if needed .Please call to set return visit ; ordrng 1 W11122560 (CONTROL) and 1 W11219895 (HARNESS) and 1 WP3400029 (nut) and 1 WPW10245259 (block-term)
Lou S.
DRYER WHIRLPOOL WGD7500GC0 "arrived on site to inspect dryer not heating. I found that the thermostat and coils were open after testing ohms with my multimeter. The unit turns on and the drum/motor turn, but the Ignitor is not coming on due to the thermostat/coils not functioning. I am ordering the thermostat, coils, and Ignitor. The burner that was prescreened was defective due to the Ignitor being broken. No lint observed during service and no gas leaks detected during service. Scheduled return service for 02/18/19 and customer requested first stop 8am.; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WP3391912 (thrmst-fix)"
Arthur B.
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit. Found dryer house venting clogged with no air flow. Advised to have house venting cleaned out. Removed dryer tube off the house connections. Good air flow coming from dryer. No other issues found.