We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QB5A
Near Austin, TX 78704
Wesley
Job Details:
11/09/2022
Arrived onsite for refrigerator not cooling due frost build up. Verified heater function and and fan function and ice had been defrosted prior to arrival. Possible obstructed fan space from freezer door not being Closed snug at one time advised accordingly.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Jonathan M
Job Details:
11/09/2022
Arrived on site for a dryer but has no heat. Inspected unit and work area. Found the unit was being used and in a nursing home and checked with claims to determine whether we can get the unit serviced. I was advised that this is deemed as it used in a commercial or multi family setting .
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Austin, TX 78721
Matthew
Job Details:
11/09/2022
Arrived onsite for oven igniter clicking but not igniting. Upon arrival tested unit. Tried multiple attempts in bake cycle and unit was functioning properly. Ran a bake cycle at 350 degrees and unit preheat and cycled properly. Could not duplicate the issue. Customer will monitor. Job complete.
We serviced a
GE DISHWASHER
Model DDT595SBL4TS
Near Georgetown, TX 78628
Maurice R
Job Details:
11/09/2022
"Arrived onsite for dishwasher with no power. On inspection found that there was 120 to junction box, tested to the control board in there was 120 vac. Dropped the control and there was no led. I moved the board the led blinked a few times. Pull the controller and found cold solder joints on the board. Replaced the control board and it was working. Put the unit back together in tested again in the power was going on and off. Pulled it back apart and found the main connector to the control board had a bad pins. I fixed the pins and it now working. The connector might have be replaced if they call back. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/09/2022
"Arrived on site and inspected dishwasher and found heating element has failed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78739
Luis
Job Details:
11/09/2022
"Arrived on site. Replaced defective hinge cover,removed damaged right side door gasket,installed new gasket remolded gasket checked door seal good.
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/09/2022
"Arrived on site and inspected dryer and found heating element has failed. After replacing element dryer is working properly, job complete
We serviced a
MAYTAG WASHER
Model MAV6457AWW
Near Austin, TX 78733
Scott
Job Details:
11/09/2022
"Arrived on site for washer leaking into tub . Found hot water valve dripping . Flushed lines , Replaced valve . Ran washer all checked normal. Unit is no longer dripping
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS0
Near Georgetown, TX 78633
David Z
Job Details:
11/09/2022
"Arrived on site to diagnose range that had been identified by the gas company with abnormal carbon monoxide readings. On arrival spoke with customer who said gas company ran a meter on their range and had high carbon monoxide readings. I ran a carbon monoxide detector on the unit and found no abnormal readings. Ran unit with oven and 2 burners on and rechecked. Still found no abnormal readings anywhere. Called d reported to tech line, SR7735013945. Flame quality is good and tech line has no recommendations. Call complete."
We serviced a
LG RANGE
Model LRE3083ST/01
Near Georgetown, TX 78628
David Z
Job Details:
11/09/2022
"Arrived on site to diagnose range that had several burners and oven that would not turn on. Examined unit and tested the console and keypad, found over half the buttons unresponsive. Advised we need to replace the console and keypad to resolve.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78731
Vincent
Job Details:
11/09/2022
"Arrived on site for dishwasher, unit was in driveway. Connected water and power to test. Ran multiple diagnostics cycles to test and it was not leaking from anywhere. Contractor explained that they tilted the dishwasher backwards and water stared to come out from the water inlet assembly. I explained that theres a breather on top of that housing and if It was to be tilted backwards water would come out of it. I also explained to CX that I would not be able to warranty this at this time because unit is out of the corresponding area and if it leaks inside the house we can not be responsible. Unit is operas designed at this time. No leaks where present at the time of service. Job completed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Leander, TX 78641
Gerry C
Job Details:
11/09/2022
"Arrived to inspect ice production issue. I found the unit had all functions present, but there was no heat on the sealed system high side and it would not cool at all at the evaporator plate. The unit will require the compressor, drier, service port and evaporator.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Austin, TX 78745
Matthew
Job Details:
11/09/2022
"Arrived onsite for washer not draining and making noise. Upon arrival inspected unit. Found tub full of water. Manually removed water and confirmed faulty drain pump. However upon inspection underneath unit found major issues. Gearcase was leaking oil and saturated motor components. Replacing the pump. Unit would need major repair including the gearcase, slider, rotor, stator and suspension rods.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRs311Sdhb01
Near Seguin, TX 78155
Andrey
Job Details:
11/09/2022
"Arrived on site to test unit for clicking noise and not cooling, tested unit found compressor pulling 13.6 amps and shutting down, replaced start device and capacitor, compressor powered on pulling 1.2 amps, replaced parts, unit developed a frost pattern and started to cool, advised customer to monitor and if any other issue arises to give us a call, unit is now running as designed job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Andrey
Job Details:
11/09/2022
"Arrived on site to test unit for no cool, customer stated that unit started to thaw out items is FC so he unplugged it while and after he plugged it in, it is running good cooling in both compartments, tested thermistors at the control for FC and RC all within range, compressor is running properly, all fans are running, found condenser clogged with dust, stated to customer that it needs to be clean periodically, to allow proper air circulation for compressor, cleared out the vent advised customer to monitor unit and if issue persists recommend replacing inverter box , no leaks detected no frost"
We serviced a
KITCHENAID OVEN
Model RBS305PDB12
Near Georgetown, TX 78633
Lou
Job Details:
11/09/2022
"Arrived on site to inspect wall oven taking too long to preheat. Upon further inspection, the customer advised that they had the main control rebuilt and the unit was operating fine in the beginning, but now its taking too long to reach preheat temps. I pulled the unit out and tested ohms to the bake and broil elements and both were good at 27 & 18 respectively. I tested voltage to the unit and its getting 249V. Tested bake function and the element and bake are both getting good voltage during preheat. Checked thermostat and it too is good. The customer advised that they have warranty on the main control repair and I suggested they have it tested by whomever they had rebuild it. No repairs needed at this time and the main control and control panel
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Copperas Cove, TX 76522
Tyler
Job Details:
11/09/2022
Arrived on site for range not heating in oven cavity. Upon arrival confirmed issue. Found igniter receiving 120 v but not turning on. Upon further testing I found igniter coil broken. I made repair with new igniter. Tested unit and found oven heating as designed. Call complete
We serviced a
KENMORE DRYER
Model 796.6162231
Near Harker Heights, TX 76548
Jonathan M
Job Details:
11/09/2022
Arrived on site for a dryer that is making noise during operation. Inspected unit and work area. Tested the unit and did confirm the customers complaint. Attempted to remove the top and was unable to after 30 minutes of attempts with management. Still could not get the top loose.
We serviced a
GE COOKTOP
Model PHP9036DJ2BB
Near Georgetown, TX 78628
David Z
Job Details:
11/09/2022
"Arrived on site to diagnose cooktop with 2 burners not working at all. On arrival found this was an induction unit. Used some appropriately sized cookware to test the affected burners. Was able to immediately turn ok and use all burners on the unit, could not duplicate any issues. Did not hear or see any abnormal behavior on the unit. Advised customer to use uncoated cookware.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Killeen, TX 76542
Tyler
Job Details:
11/09/2022
"Arrived on site for washer not cycling through settings. Upon arrival confirmed issue and found f0e3. Customer had left material being washed when issue occurred and I veiled unit was barely 1/4 of the way full and not weighed down. Found possible failure in gearcase. Found washplate screw had snapped clean off with threads stuck down in gearcase. Spoke with Chris sr#7735015650 and documented findings. following parts needed W11449841 (gearcase), W11551646 (spanner nut), W10752187 (washplate screw). Customer wants to call whirlpool for further assistance due to structural integrity of screw and gearcase. If concession is recieved the following parts need to be ordered W11449841 (gearcase), W11551646 (spanner nut), W10752187 (washplate screw)."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Austin, TX 78703
Wesley
Job Details:
11/09/2022
Arrived onsite and found unit operating with failed valve causing low ice production. Completed repair and tested. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVBL6
Near Austin, TX 78703
Luis
Job Details:
11/09/2022
"Arrived on site for no ice. Attempted to force cycle icemaker failed diagnosed a defective icemaker,replaced icemaker,powered icemaker,icemaker ran through a cycle and filled with water.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS08
Near Leander, TX 78641
Lou
Job Details:
11/09/2022
"Arrived on site to inspect microwave/wall oven combo microwave turntable not working. Upon further inspection, I tested the microwave and found the turntable not turning, but when I pressed the turntable on/off button it would turn on. I went into tools and found the turntable had been turned off. Turned it on and retested and unit is operating as designed. I placed the unit in diagnostics and checked error codes and found F9E0 and F1E5. Cleared the codes and cycled power to,the unit and tested the microwave for 1 minute and it is operating as designed. Tested temps in the oven at 350 degrees on bake mode and it too is operating as designed. Rechecked error codes and found none.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Briarcliff, TX 78669
Luis
Job Details:
11/09/2022
"Arrived on site. Found excessive ice in freezer and no air flow to fresh food section. Freezer gasket sealing correctly,ice build up in return vent. Found bottom rail pulled from cabinet causing excessive gap and allowing warm air to enter fresh food section. Uploaded pictures,called tech support sent pictures to tech support per tech support whirlpool will contact customer. Sr#7735013312"
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAC0
Near Round Rock, TX 78665
Vincent
Job Details:
11/09/2022
"Arrived on site for washer, inspected unit in work area. Entered diagnostics and found error code stored F9E1, F0E1, F4E0, F5E2. CX show bellow had came off when ever she was cleaning. I inspected the bellow and it looked good so I reinstalled it properly. Also found the drain clogged, gained access to the drain pump and found it clogged with face mask and dog hair. Reassembled unit and tested. Unit is operating as design, no leaks observed during service. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Pflugerville, TX 78660
Paul
Job Details:
11/09/2022
Arrived onsite for a no cool refrigerator. I found the SS running and the evaporator not frosting at all. The evaporator is corroded and I suspect a leak in it. I found a bunch of German roach eggs in the evaporator area. The compressor & evaporator will need to be replaced. I also told the customer about the roach eggs. The customer is going to replace the unit.
We serviced a
WHIRLPOOL RANGE
Model WFE520C0AW0
Near Georgetown, TX 78633
Lou
Job Details:
11/09/2022
"Arrived on site to inspect range oven not holding temps. Upon further inspection, I inspected the bake and broil elements and both were good. I tested ohms to both element and both are good. I tested the unit in bake and found both elements getting 240V at the control and the unit is heating properly and maintains temps. I checked for error codes and found F9E0-mis-wired. After testing, I cycled power and rested and unit continued to operate as designed. I advised the customer of my diagnosis. No repairs needed at this time. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Killeen, TX 76542
Tyler
Job Details:
11/09/2022
Arrived on site for washer not allowing any cold water function. Found f8e1 in diagnostics. Found inlet valve getting stable 120 v but not opening cold side. I installed required part. Found no leaks during tests and unit now functioning as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Round Rock, TX 78681
Vincent
Job Details:
11/09/2022
"Arrived on site for dishwasher, inspected unit and work area. Entered diagnostics and found error codes FAE2,F4E2. Inspected heater and found it unplugged, plugged it in and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Austin, TX 78704
Matthew
Job Details:
11/09/2022
Arrived onsite for dishwasher not cycling properly and dented panel. Upon arrival inspected unit. Ran test and found water supply was off to unit. Restored supply and tested. Unit is now functioning properly. Customer supplied panel . Replaced panel. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/09/2022
"Arrived on site and inspected cooktop this is a new home and there is no cookware present. Adjusted power burner caps so the ignite as best as possible. Spoke with tech line to document, send a short video to KB/service management. Cooktop is operating Normally. Tech line reiteratedPans should be used in order to get the best ignition experience, job complete 7735013073"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Pflugerville, TX 78660
Paul
Job Details:
11/09/2022
Arrived onsite for a washer that leaks fabric softener as soon as you add it in the drawer. I found the drawer in the fabric softener slot cracked causing the issue. I replaced the drawer. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78723
Cliff
Job Details:
11/09/2022
Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised customer on findings and venting issue will need to be resolved prior to using unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Georgetown, TX 78626
Maurice R
Job Details:
11/09/2022
Arrived onsite for fridge door dent. On inspection the the door had a few dents. Replaced the RC door. No water leaks detected during service.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Manor, TX 78653
Cliff
Job Details:
11/09/2022
Arrived on site to diagnose a washer that is not cycling properly. Found capacitor defective and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Georgetown, TX 78633
David Z
Job Details:
11/09/2022
Arrived on site to install new ice bin and retaining plate to resolve ice bot dispensing. Seated lower gear tooth and new plate. Tested unit and verified unit is properly dispensing. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78703
Matthew
Job Details:
11/09/2022
"Arrived onsite for dishwasher making noise and not cleaning dishes well. Upon arrival inspected unit. Ran diagnostics and found stored error code 9/1, 9/2 diverter motor issues. Ran cycle and found as motor was changing position it would grind/rub loudly. Also found seal coming apart. Replaced motor assembly. Tested unit and unit is functioning properly. No noise at this time . No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Waco, TX 76712
Jonathan M
Job Details:
11/09/2022
Arrived onsite for a dryer that is not turning off after use. Inspected unit and work area. Replaced previously diagnosed part but found the unit continuing to heat. Found the element was grounded up against the heater housing causing the issue. Replaced the element and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW3
Near Austin, TX 78702
Wesley
Job Details:
11/09/2022
Arrived onsite and found unit with failed ignitor. Replaced ignitor. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78723
Joe Z
Job Details:
11/09/2022
"Arrived onsite for Light will not turn off. Upon arrival inspected unit. Test lighting function and light would not light up. Found bulb half way out of socket. Bright ,dim,and off all operate correctly. Unit is operating as designed . Could not duplicate issue. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Marble Falls, TX 78654
Kimo
Job Details:
11/09/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new gearcase rotor and the agitator due to damage caused by its removal because it was rusted to the gearcase shaft. I also replaced the slider as well. And tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Marcos, TX 78666
Andrew
Job Details:
11/09/2022
"Arrived on site to test unit for not washing. Found error code f4e3(motor not engaging) and f7e1(no heat). Verified voltage to motor but not engaging. Replaced motor, tested unit, unit working as designed. Advised customer to purge cold water prior to starting unit to prevent element lock out and optimal performance. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
David Z
Job Details:
11/09/2022
"Aerives on site to follow up on range that would stop heating during bake cycles. Installed new DSI boars and igniter per previous tech rep. Called into to tech line, SR7735012468. Tech Line recommends if this repair does not fully resolve issue to replace manifold and wire to igniter from DSI. Customer will follow up after cooking a roast if issue repeats. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Andice, TX 78628
David Z
Job Details:
11/09/2022
"Arrived on site to diagnose microwave that was making noise and crackling when in use. I tested the unit and could hear some minor noise coming from the blower. Customer had said they heard a very loud pop. I ran the unit and found it is heating properly. I examined the high voltage system and found no damage or evidence of failure. Found the tape on the vent cover inside the cabinet had broken loose from the cabinet, likely causing the large pop. I removed the blower and removed debris and adjusted the blower. Unit is working as designed at this time. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Del Valle, TX 78617
Matthew
Job Details:
11/09/2022
"Arrived onsite for washer giving F7E1 error code and not completing a cycle. Called tech line for assistance as this has been an issue before. Spoke with Andrew with tech support. Ran diagnostics again and recorded 7/6 error, open motor circuit. Tech recommended checking harness to motor or replacing drive motor. Provided SR#7735013201. Inspected harness and found Broken harness connector at capacitor. Repaired section of wiring harness and tested. Unit is now functioning properly. Ran multiple tests and passed. If symptoms persist recommend replacing entire wire harness. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Bastrop, TX 78602
Joe Z
Job Details:
11/09/2022
Arrived onsite to install previously ordered parts. Replaced dual valve and fill tube. Test unit and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78717
Vincent
Job Details:
11/09/2022
"Arrived on site for cooktop, inspected unit and work area. CX complaint was gas cooktop taking longer to cook than her old one. I tested unit and found cooktop burners adjusted properly and igniting correctly. I tried adjusting flame to be higher but had no adjustment left. Unit is operating as designed. No leaks observed during service."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Meadowlakes, TX 78654
Gerry C
Job Details:
11/09/2022
"Arrived to inspect flame issue. I found all burners required low flame height adjustments and the regulator was not set to LPG. after correcting, I discovered several orifaces were incorrectly sized and I installed the correct ones per MFG documentation. Operational test good, no gas leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Austin, TX 78745
Matthew
Job Details:
11/09/2022
Arrived onsite to replace drain pump recommended by tech line. Replaced pump and tested. New pump is quieter. Ran test cycle and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WtW5057LW0
Near Buda, TX 78610
Kevin
Job Details:
11/09/2022
"Arrived on site and inspected washer found capacitor has failed. After replacing capacitor washer will now complete a diagnostic cycle. Discussed correct loading with customer no further repair is required at this time, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78704
Wesley
Job Details:
11/09/2022
Arrived onsite and found unit would not drain properly due to pinched drain line fitting at dishwasher. Rerouted drain line to allow proper draining. All checks good. Unit is now operating as designed. Advised customer on maintenance and operating.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78749
Kevin
Job Details:
11/09/2022
"Arrived on site and replaced wash motor diagnosed by previous technician, after replacement started a cycle and insured dishwasher is running properly and not leaking, job complete"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78731
David S
Job Details:
11/09/2022
Arrived on site to install previous diagnose part. I gained access to the control and replaced it with new. I calibrated the unit and ran it through a diagnostics cycle. The unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Georgetown, TX 78626
Maurice R
Job Details:
11/09/2022
"Arrived onsite for washer/dryer combo with no power. On inspection found the unit was tripping the breaker, gain access to the back of the unit in that L1 was welded to the chassis and the terminal block was bad. The power cord was melted at the end on L1 wire. Fixed the terminal block and informed the maintenance crew that they needed to get a power cord to replace the bad one. No water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Leander, TX 78641
Lou
Job Details:
11/09/2022
"Arrived on site to inspect washer vibrations during spin cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed except in spin cycle, the cabinet began to shake. I found the cabinet wasnt leveled properly. I lowered the front left leg and retested in manual diagnostics spin mode and the unit is operating as designed. I made recommendations for use and care as well as detergent and softener use (customer has a water softener system). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78724
Cliff
Job Details:
11/09/2022
Arrived on site to diagnose a range with a burner not lighting. Found ignitor electrode out of position preventing proper ignition. Reset electrode and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kyle, TX 78640
Andrew
Job Details:
11/09/2022
"Arrived on site and replaced previously diagnosed compressor. System held vacuum, charged to specs. Nice pattern developing. Filling in excessive gap between linear and cabinet with silicone. Advised customer to place glass of water in FC and when frozen over to use unit. Job complete."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Leander, TX 78641
Gerry C
Job Details:
11/09/2022
"MEDC465HW0 Arrived to inspect drying issues. The unit would heat, but it would not dry. There was excessive moisture within the chassis as well. I tested airflow and found it fully restricted. I removed the venting and tested and airflow was good. I advised the CX they will need to correct the venting issue prior to any further use. Testing with the venting off also revealed the system heating and cycling as designed. Wiring to unit corrected."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Round Rock, TX 78665
Cliff
Job Details:
11/09/2022
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing and replaced belt and cam. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Austin, TX 78738
Leonardo
Job Details:
11/09/2022
Arrived on site to replace ui Boards and control board. Replaced all 4 boards test unit and unit test good both ovens getting hot job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Killeen, TX 76542
Jonathan M
Job Details:
11/09/2022
Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised that the unit will dispense ice but sometimes it will not and you can hear the motor turning but it doesnt seem to drop more than a cube or two. Tested the unit and did confirm the unit is dispensing ice properly. Checked the motor and impeller and found them both working and not stripped. Checked the ice container and found the ice container was operating as well. I did advise the customer that ice clumping and little ice can cause issues with the dispensing of ice. Customer advised that she had been told that but she just wanted to make sure that she had a checked. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78726
Vincent
Job Details:
11/09/2022
"Arrived on site to install previously diagnose parts by previous tech. Installed new chute & tested, unit now operating as designed. No leaks observed during service. job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, TX 78626
Maurice R
Job Details:
11/09/2022
Arrived onsite for microwave making noise. On inspection started the microwave and heard a knocking noise. Dropping the unit in saw that the opening for the fan was not larger enough. The flap has hitting the edge of the opening in make the noise. Informed the CX that he need to contact the building to get it fixed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Highland Haven, TX 78654
Kimo
Job Details:
11/09/2022
Arrived onsite for a front load washer that is making a loud buzzing noise when the drain pump kicks on and it also seems off balance. Upon arrival I checked for any codes stored and found none. I then rand diagnostics and found that when the drain pump kicks on it made a vibrating noise. I check the pump and found that it was cleared of any debris and the impeller was Undamaged. Upon further inspection I found that the drain pump housing was making contact with the inside of the chassis. I adjusted the pump and tested the unit and found that the noise was gone. Unit Spun like normal job complete. No leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near New Braunfels, TX 78130
Andrey
Job Details:
11/09/2022
"Arrived on site to replace FC door, unit has damage an existing FC door, replaced door, gasket is sealing good, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Maurice R
Job Details:
11/09/2022
Arrived onsite for oven door lose parts. On inspection the CX was showing that the top right and left upper corner where the stainless meets the glass was lose. I informed the CX that there is only double side tape holding it on and that is how it came from the manufacture.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XSS00
Near Austin, TX 78738
Leonardo
Job Details:
11/09/2022
Arrived on site to test unit for error cord about power supply. Replaced module test unit all burners working correctly at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Georgetown, TX 78626
Maurice R
Job Details:
11/09/2022
Arrived onsite for fridge lights not working. On inspection the top lights and the freezer lights were out. Replaced the topIights and the lights started working. No water leaks detected during service.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS0
Near Lago Vista, TX 78645
Gerry C
Job Details:
11/09/2022
"Arrived to inspect no fan operation. I found the lighting was operable, but the motor would not engage. The motor speed controller showed no continuity through it and should have at least registered within the MOhm range. The motor had the correct resistance and I removed and replaced the speed controller. Operational test good."
We serviced a
WHIRLPOOL DRYER
Model MED4500MWO
Near Seguin, TX 78155
Andrey
Job Details:
11/09/2022
"Arrived on site to test unit for not drying, inspected exterior ventilation found it clogged with a fine mesh blocking the exhaust, per customer request, removed mesh and found a big ball of lint behind it, inspected the lint trap everything look good and the unit is fully functional, at this time job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Smithville, TX 78957
Joe Z
Job Details:
11/09/2022
"Arrived onsite for making loud noises . Upon arrival,ran diagnostics and there are No error codes . Ran an automatic cycle and unit operates correctly. Ran a normal cycle and unable to duplicate loud noises. Did notice that the dishwasher is installed in a small enclosed kitchen area and the normal sounds are being amplified. Unit is operating as designed. No leaks present at this time. Job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lago Vista, TX 78645
Gerry C
Job Details:
11/09/2022
"Arrived to inspect no spin. I entered service test mode and found F7E1 stored in memory. I found the capacitor had no measurable capacitance and I replaced it. I recalibrated the unit and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC6LS
Near Dripping Springs, TX 78620
Kevin
Job Details:
11/09/2022
"Arrived on site inspected vent hood and found filter receivers are slightly bent. After straightening them filters will now connected properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76501
Jonathan M
Job Details:
11/09/2022
Arrived on site for a dryer that will not start a cycle. Inspected unit and work area. Check voltage to the unit and found proper voltage and polarity. Found 240 V going to the timer. Checked the thermal fuse and found it open. Replaced the thermal fuse and checked all other heating components. Found that heating element grounding against the heater housing. Replaced the heater as well and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78748
Kevin
Job Details:
11/09/2022
Arrived on site and inspected refrigerator and found it is vibrating while running in the freezer compartment. Removed evaporator cover repositioned all wiring and connectors Took one picture of evaporator. After reinstalling evaporator cover vibration has stopped. If it continues pre-order every replaceable component in freezer and sound deadening material. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78704
Wesley
Job Details:
11/09/2022
Arrived onsite and replaced the damper WPW10479155. Unit is now operating as designed. Advised customer on repair. Unit is now transitioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Austin, TX 78723
Joe Z
Job Details:
11/09/2022
Arrived onsite to install previously ordered parts. Replaced control. Unit is operating as designed. Job complete
We serviced a
LG WASHER
Model WM3570HWA
Near Austin, TX 78703
Wesley
Job Details:
11/09/2022
Arrived onsite and found secondary issue of hot water valve not efficiently administering water when actuated. Replaced hot single valve and included cost in initial diagnosis and charge. No further charge made. All checks good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Hutto, TX 78634
Cliff
Job Details:
11/09/2022
Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found defrost failure caused by control failure. Replaced control and customer to thaw unit for 24hrs prior to use. Customer has signed defrost waiver.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRXS0
Near Austin, TX 78746
Scott
Job Details:
11/09/2022
Arrived on site for standalone ice maker making a lot of noise and not making ice . Found recirculating pump running dry . Found wire in water sensor had worked itself out of harness. Reran diagnostics all checked normal. No water leaks detected at time of service. Job complete CNOTE
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Austin, TX 78746
David S
Job Details:
11/09/2022
Arrived on site for whirlpool ent hood motor not spinning. I inspected the unit and work area. I found when the unit was installed screws where place and at stopping the motor from spinning. The unit will have to be brought down to remove the screws. If the screws are removed the unit will work. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78703
Wesley
Job Details:
11/09/2022
Arrived onsite and found air building up in dispenser. Gargling before water streams. Advised customer that the filter needed to be replaced to eliminate the likelihood of imperfect filter seal. No leaks. All else checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Marble Falls, TX 78654
Kimo
Job Details:
11/09/2022
Arrived onsite for a dishwasher that has a dent in the back of the tub. Upon inspection I found that the unit did have a dent that is also leaking. Replaced the tub and tested unit and found unit operating as designed. Job complete.
We serviced a
GE MICROWAVE
Model JEB1860SM1SS
Near Austin, TX 78759
Vincent
Job Details:
11/08/2022
"Arrived on site for microwave, inspected unit and work area. CX complaint was unit would start on its own when closing the door. ///ed CX for switches ///81.28 and ///195.25 ///////, CX ///. Replaced switches and tested, unit is now operating as designed. No leaks where observed during service. Job completed. ///299.34 CC Auth# R34EM3"
We serviced a
LG REFRIGERATOR
Model LSXS26326S/01
Near Austin, TX 78738
Luis
Job Details:
11/08/2022
Arrived on site for cooling complaint. Removed evaporator cover found ice ball on inlet of evaporator diagnosed a leak in the system unit will need a compressor and evaporator customer is going to replace unit. Collected /// of ////// plus ///. ////// CC Auth# UV3P39
We serviced a
GE WASHER
Model GFWR4805F2MC
Near Killeen, TX 76542
Tyler
Job Details:
11/08/2022
Arrived on site for washer making loud noises during use. Upon arrival confirmed issue but found no errors in diagnostics. Found cause of failure was with the tub bearing failing and leaking all over rotor/stator motor. Informed customer of findings and options for repairs. Customer opt.Ed out at time of diagnostics. Collected /// ////// CC Auth# 3LXN9A. Call complete
We serviced a
GE RANGE
Model ZGP486LDR5SS
Near Spicewood, TX 78669
Scott
Job Details:
11/08/2022
"Arrived on site for large oven not heating . Found igniter had failed . ///ed part 92.50 , /// 199.75 . Replaced igniter . Ran preheat , Oven is heating properly . No gas leaks detected at time of service. Please charge 316.36 to card on file . Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Jarrell, TX 76537
David Z
Job Details:
11/08/2022
"Arrived on site to install damper and filters to resolve stuck damper door. Replaced damper and charcoal filter. Had to steam out water filter due to it freezing and splitting. Was able to test new filter and verify all working as designed. Collected /// via check, ///400.26 CK Auth# AE4349. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78748
Luis
Job Details:
11/08/2022
"Arrived on site. Per customer ui control will be off with dashes on led signal diagnosed a defective control,replaced control,reprogrammed control powered unit on ui working. Part ///168.33 /// ///214.99 plus /// total ///414.94; ///414.94 CC Auth# 9XW399"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78756
Wesley
Job Details:
11/08/2022
Arrived onsite for dishwasher tripping the breaker. Found poor connection at the neutral in the power block. Corrected. Advised customer on repair and advised having the breaker replaced by ///.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78757
David S
Job Details:
11/08/2022
"Arrived on site for Maytag top load washing machine not spinning out the clothes. I inspected the unit and work area. I found fault code F0e5 over load in diagnostics. I gained access to the gearcase and found it free of any oil leaks, I found it spinn8ng freely. I found the capacitor with in range. I found the shift actuator has shorted out. I ///ed the customer for the actuator. Part ///69.42 service and /// ///205.75. The customer ///. I installed a new shift actuator and recalibrated the unit. I ran a diagnostics cycle and found it working as designed job complete. Customer /// in full with credit card. Autho 4N3K39 total ///317.87"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Round Rock, TX 78681
Paul
Job Details:
11/08/2022
Arrived onsite for a washer that went completely dead after the previous repair. The CX stated he washer a few loads of clothes and the next morning they went to use the machine and it was dead. I found the main control working and sending 5VDC to the console but the console would not respond. I ///ed the CX ///346.35 for the console. I replaced the console and tested the unit. The unit works as designed. When plugging the unit in the outlet sparked so I advised the customer to get the outlet checked. Call complete. ///374.92 CC Auth# CP4A3X.
We serviced a
GE REFRIGERATOR
Model GIE16GSHMRSS
Near Killeen, TX 76549
Tyler
Job Details:
11/08/2022
"Arrived on site for fridge not making ice correctly and lowered or not ceiling. Upon arrival confirmed issue and found cause of failure for icemaker was due to debris getting trapped in the teeth is it rotated around causing it to get stuck. Also found that door was not sealing properly due to not being properly aligned with the liner and hinges. I made repairs to hinges and icemaker. Found unit functioning as designed.
We serviced a
SAMSUNG OVEN
Model NE58F9500SS
Near Taylor, TX 76574
Cliff
Job Details:
11/08/2022
Arrived on site to diagnose a range that is not responding to user input. Found main control shorted and not powering ui. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Taylor, TX 76574
Cliff
Job Details:
11/08/2022
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced heater assembly. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to replace previously diagnosed basket, replaced basket could not test unit in diagnostics cycle with new basket but spun basket out manually and it is now spinning uniform, unit is disconnected and moved to garage, , if any issues arise customer will call back, at this time job complete"
We serviced a
KENMORE ICE MACHINE
Model 106.895931
Near Belton, TX 76513
David Z
Job Details:
11/08/2022
"Arrived on site to follow up on ice machine that is making a lot of noise. Tested unit and confirmed that the recirc pump is making an excessive amount of noise when it's running, part defective. Replaced recirc pump under parts warranty. Found drain pump was not moving at all anymore and needed replacement. Replaced drain pump Tested unit and confirmed all parts working as designed. . Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, TX 78660
Paul
Job Details:
11/08/2022
Arrived onsite for a range that the oven will not come on. I found the ignitor open. I replaced the ignitor and tested the oven. All is working as designed. Call complete.
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2-01
Near Austin, TX 78757
David S
Job Details:
11/08/2022
Arrived on site to install previous diagnose parts for a Samsung washing machine. I gained access to the suspension rods and replaced them all with new. I tested the suspension and found it stable and not bouncing around any more.
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPQ3
Near Austin, TX 78747
Leonardo
Job Details:
11/08/2022
Arrived on site to test unit for unit not heating. Test unit and found and magnetron cap and diode. Customer just wanted to replace magnetron but will think about it.