Near Austin, Texas 78737
Luis
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04
"Arrived on site for not dispensing ice. Found ice container frozen into housing and container damaged,broke container free,found icemaker running through a double fill causing water to leak out of icemaker and freeze to ice container. Installed a new icemaker,watched icemaker run through a cycle water filled icemaker no leaks,installed new ice container.
Near The Hills, Texas 78738
Luis
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KSSC48QVS02
Ice bin full unit working as designed.
Near Austin, Texas 78729
Cliff
Job Details:
09/16/2019
WASHER MAYTAG MVWB765FW3
"Arrived on site to diagnose a washing machine that is leaving residue on clothes. Tested all parts components and found no mechanical failures with machine at this time. Recalibrated washer and advised homeowner on best cycles, soaps, and options to use for best results. No further repairs are needed and no leaks were found at time of service."
Near Austin, Texas 78717
Jonathan S
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site to install previous diagnosed parts. Gained access to fresh food drawer rollover bar. Installed new bar. Tested drawer operation, tested good. Performed diagnostics mode and tested thermistor and water pressure. All tested good, no water leaks present.
Near Dale, Texas 78616
Scott
Job Details:
09/16/2019
RANGE WHIRLPOOL WFC150M0EB1
Near Round Rock, Texas 78665
Al
Job Details:
09/16/2019
DISHWASHER KITCHENAID KUDS50FVSS0
Arrived to inspect dishwasher not draining.Ran diagnostics test mode and confirmed the complaint.Removed the water from the unit with my shop vac.Removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied
Near Austin, Texas 78749
Robert
Job Details:
09/16/2019
RANGE WHIRLPOOL WFG520S0FS0
Arrived on job for complaints of oven not working properly. During diagnostics found that the conventional fan motor was sized up and the control board was not sensing power to to the fan. Ordered parts and office to reschedule. ; ordrng 1 W10167915 (fan-convct) and 1 W11027098 (cntrl-elec)
Near Copperas Cove, Texas 76522
Arthur B.
Job Details:
09/16/2019
DRYER MAYTAG MEDX655DW1
Arrived onsite for customer complaint of timer not counting down. Removed console and found timer motor faulty. Removed and replaced timer motor. Reassembled and tested. Timer works as designed. No other issues found.
Near Round Rock, Texas 78664
Al
Job Details:
09/16/2019
COOKTOP WHIRLPOOL WCG97US0HS00
Arrived to inspect knob issues. Confirmed and photographed the damaged knob.Failed to bring with me from parts department.D2C ship knobs directly to customer.Left LB with instructions on ordering and shipping on customers counter top.Secured residence and left key in same spot.Needs more work; ordrng 1 CNOTE (D2C ( DIRECTLY TO CUSTOMER)) and 2 W11204451 (KNOBS)s
Near Round Rock, Texas 78681
Cliff
Job Details:
09/16/2019
MICROWAVE KITCHENAID KMHC319ESS2
Arrived on site to diagnose a microwave that intermittently says open close door instead of starting unit. Found all three door switches failed. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Near Austin, Texas 78728
Tyler B.
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site for unit not drying, found rinse aid dispenser not functioning. Replaced dispenser and tested good, no leaks on site"
Near Austin, Texas 78753
Joseph C.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site for “no ice production” complaint. Inspected unit and found freezer door brackets bent, not allowing for positive seal of door gasket. Warm moist air infiltrated unit and built up on evaporator. This blocked air flow and prevented production of ice and prevented cooling of freezer. Ordering new freezer door brackets and gasket. No leaks detected, at time of service.; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket (LEFT)) and 1 W10625068 (bracket (RIGHT))"
Near Round Rock, Texas 78664
Al
Job Details:
09/16/2019
WINE COOLER WHIRLPOOL KUWS24RSBS24
Arrived to inspect wine cooler with warmer temperatures than required.Checked the units temperature dial and noticed the dial was at the lowest setting.I learned the customer has housekeepers who may have accidentally adjusted the dial while sweeping and mopping the kitchen.I confirmed the compressor and fan was operating properly.The temperatures dropped from 82 to 62 in a matter of 4 minutes after I adjusted the knob.Job complete.
Near Austin, Texas 78725
Joseph C.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH00
"Arrived on site for “freezing in fresh foods area” complaint. Inspected unit and found fresh foods thermistor out of range. Removed and replaced thermistor. Unit is performing as designed. No leaks detected, at time of service.
Near Canyon Lake, Texas 78132
Kevin
Job Details:
09/16/2019
OVEN WHIRLPOOL WOS72EC0HS01
"arrived on site and found display is still working but touch panel is unresponsive and selections cannot be made. This is the third control panel replacement on this oven. Multiple failures of the same parts, spoke with tech line to report multiple failures. 7725862209"
Near Manor, Texas 78653
Joseph C.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL GS5SVAXVB00
"Arrived on site for “upper bulbs not coming on/new bulbs” complaint. Inspected unit and found bulbs not inserted all of the way into sockets. Seated bulbs into sockets. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, Texas 78703
Wesley
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL KDFE104HPS
Arrived on site and found unit leaking during drain due to gash hole in drain hose. Ordering drain hose extensional repair; ordrng 1 DRAINHOSEEXTENSION (UKNOWN)
Near Cedar Park, Texas 78613
Lou
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"arrived on site to inspect refrigerator not dispensing ice or water. Upon further inspection, I found that the inner lining of the left door is badly dented in and not engaging the door switch completely allowing the ice to dispense or water to dispense. I advised the customer of my findings I am ordering the left RC door in stainless steel and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service. I taped a piece of cardboard on the inner door to allow the switch the be engaged all the way until I can come back with the new door. No water leaks observed during service.; ordrng 1 W11104477 (dor-fip SS)"
Near Austin, Texas 78703
Wesley
Job Details:
09/16/2019
DISHWASHER JENN-AIR JDTSS243GX0
Arrived on site and installed control for spontaneous operation concern. Unit is now operating as designed.
Near Austin, Texas 78754
Joseph C.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site for “noisy operation” complaint. Inspected unit and found dispenser door motor slipped out of dispenser door. Reinserted motor arm into dispenser door. Unit checks good. No leaks detected, at time of service."
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
09/16/2019
WASHER MAYTAG MVWB855DC3
"Arrived on site to install previous diagnosed parts. Gained access to tub ring, removed old and installed new. Removed gear-case and clutch and installed new. Ran calibration and tested all operations. All tested good, no water leaks detected."
Near Burnet, Texas 78611
James
Job Details:
09/16/2019
REFRIGERATOR KENMORE 795.7904331
Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Pflugerville, Texas 78660
Paul
Job Details:
09/16/2019
WASHER LG WM3700HWA/02
Arrived onsite for the washer to replace the previous diagnosed parts. I tested the unit in diagnostics and found the cold water fill valve failing causing long fill and rinse times resulting in the machine to error out. I replaced the cold water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. I did find brass Y’s installed at the fill valves with hoses feeding the wash sink in the laundry room and advised the customer to remove them from the washer because they are prone to leaking. Call complete.
Near Florence, Texas 76527
Al
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived to install previously ordered parts Removed and replaced the lower spray arm and upper wheel.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Georgetown, Texas 78626
Thomas L.
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL WDF130PAHB0
Arrived on site for door that falls down. Found broken springs pads and bearings on door. Replaced and tested. Door now operates properly. Water connections are all dry.
Near Austin, Texas 78748
Robert
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWB02
Arrived on job for complaints of refrigerator not cooling. During testing found that there is a restriction in the seal system.
Near Dripping Springs, Texas 78620
Luis
Job Details:
09/16/2019
REFRIGERATOR LG LFCS31626S/01
"Arrived on site for no cool. Compressor running,pierced low side line,pressure reading +45 diagnosed failed compressor. Lg sent part to customer however part damaged in box. Will need to order compressorordrng 1 ADH73150208 (DRIER) and 1 CNOTE (2HRS) and 1 TCA38091801 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, Texas 78739
Leonardo
Job Details:
09/16/2019
RANGE GE JKS3000DN1BB
Arrived on site to replace control board. Replaced board test unit and unit test good job complete light staying on and broiler and bake working as designed.
Near Austin, Texas 78728
Tyler B.
Job Details:
09/16/2019
VENTHOOD WHIRLPOOL GXW7336DXS2
"Arrived on site for unit not pulling odor, found unit was missing filters on blower. Will need to complete. 1 W10272068 (charcoal filter kit)"
Near Austin, Texas 78703
Wesley
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on site and installed new control and fan harness. Unit is now operating as designed. Advised customer on unit design. Display on new board will not light up. Advised customer on findings.
Near Killeen, Texas 76549
Arthur B.
Job Details:
09/16/2019
RANGE WHIRLPOOL WFC150M0EB3
Arrived onsite to install new control to range from prior visit’s diagnosis. Removed and replaced control. Reassembled and tested unit. Unit now works as designed. No other issues found.
Near Austin, Texas 78746
Luis
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL KBFC42FTS07
Arrived on site for faulty optics. Removed failed optics installed new optics power cycled unit icemaker ran through a cycle dumped ice unit working as designed.
Near Austin, Texas 78717
Jonathan S
Job Details:
09/16/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01
Arrived on site for oven not operating. Found unit in demo mode. Removed from demo mode and tested operation. All tested good. Spoke with customer on user care guide.
Near Florence, Texas 76527
Al
Job Details:
09/16/2019
WASHER WHIRLPOOL CHW9150GW0
Near Austin, Texas 78702
Wesley
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS01
Arrived on site and installed the bin container properly for bin alignment. Unit is now operating as designed. Floor model.
Near Austin, Texas 78751
Paul
Job Details:
09/16/2019
WASHER WHIRLPOOL WFW87HEDW0
"Arrived onsite for the washer that is sensing water in the machine and the drain pump continues to run. I found the pump running when the unit was plugged into power. I removed the trap and found the elbow full of debris. I cleared the pressure hose, trap, and elbow. I cleared the F3E1, F9E1, & F8E3 error codes. I ran the auto diagnostics test and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Lockhart, Texas 78644
Leonardo
Job Details:
09/16/2019
RANGE WHIRLPOOL WFE525S0HS0
Arrived on site to test unit for door not opening. Test unit and found broken hinge. Replaced hinge test unit and found line damaged due to hinge. Will order new liner WP9761344 office to reschedule. ; ordrng 1 WP9761344 (LINER )
Near Maxwell, Texas 78656
Kevin
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site and found customer has washer set on cold, not tap cold and there is no hot water available. This has caused an error code for long fill again. After explaining difference between tap cold and cold ran a diagnostic cycle and all functions check good. Ran a Calibration cycle and washer is operating as intended.
Near Kingsland, Texas 78639
James
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00
Arrived on site and found evaporator cover with large amount of frost build up. Cleared build up and found thermistor shorted. Installed new thermistor and defrosted evaporator. Unit tests good. Job complete
Near Austin, Texas 78747
Scott
Job Details:
09/16/2019
WASHER AMANA NTW4516FW2
"Arrived on site ,replaced gear case . Ran calibration and wash test . All checked normal .no water leaks detected at time of service .job complete ."
Near New Braunfels, Texas 78132
Kevin
Job Details:
09/16/2019
REFRIGERATOR JENN-AIR JFX2897DRM02
"arrived on site and found fresh food ceiling lights and freezer light are out. Attempted to replace freezer light and the harness has broken off, wiring is embedded in the foam and is not accessible. Spoke with tech line 7725862494 no water leaks from connections at time of service"
Near Andice, Texas 78628
Jonathan S
Job Details:
09/16/2019
RANGE WHIRLPOOL WFG550S0HZ1
"Arrived on site for range, oven taking 30 minutes to preheat . Inspected unit and work area found foil covering vent. Removed foil and tested oven. Tested top burners. All tested good. Spoke with customer on user care guide."
Near Austin, Texas 78703
Leonardo
Job Details:
09/16/2019
DOWNDRAFT KITCHENAID FS40003003
Near Georgetown, Texas 78628
Thomas L.
Job Details:
09/16/2019
DRYER LG DLE4801W
Arrived on site for unit burning clothing. Customer showed me examples of damages to clothing. Tested unit and temps are correct. Checked inside dryer And found nothing irregular. Possibly the issue is starting inside washer. Suggested using tub clean cycle to see if issues go away. Dryer venting is clean.
Near Leander, Texas 78641
Jonathan S
Job Details:
09/16/2019
DRYER MAYTAG MED3500FW0
"Arrived on site for dryer vibrating and making loud noises. Inspected unit and work area. Per diagnostics mode and tested operation. Disassembled unit and inspected, found back right guide wheel bearing had failed. Removed failed guide wheels and idler pulley and installed new. Assembled unit and tested operation. All tested good.
Near New Braunfels, Texas 78130
Kevin
Job Details:
09/16/2019
WASHER WHIRLPOOL WFW85HEFW1
"Arrived on site and found saved error code F7E9, this error is not on the techsheet. Ran a diagnostic cycle and all functions are operating properly until C08 . Spoke with techline and they recommended bring back a rotor and stater to correct the issue ; ordrng 1 W10870751 (stator) and 1 W11201290 (CONTROL) and 1 WPW10544980 (rotor)"
Near Austin, Texas 78702
Robert
Job Details:
09/16/2019
WASHER WHIRLPOOL WFW72HEDW0
Arrived on job to install new parts ordered by previous technician. Installed new tub assembly and all 4 shocks and washer tested good and no leaks detected. Complete
Near Leander, Texas 78641
Lou
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that the unit stopped cooling and the RC lights went out, but then came back on and is cooling now. I tested temps in the RC=41 degrees and the FC=11 degrees on factory temp settings. I found that the deli control light was off ad when I removed the control from the door I found a small amount of water in the cavity and corrosion on the control. I advised the customer of my findings and removed and replaced the deli control. Tested it and it is operating as designed. Both evaporators have good frost patterns on them and the unit is making good ice. Tested the unit in diagnostics and all components tested good. No water leaks observed during service, job completed."
Near Lockhart, Texas 78644
Scott
Job Details:
09/16/2019
DRYER AMANA NED4655EW1
"Arrived on site for long dry time . Found vent tube pinched close , even with tube off still had restriction . Found big lint build up in and around blower wheel . Removed restriction ,all is normal now . Recommended replacing vent hose . Job complete ."
Near Austin, Texas 78702
Wesley
Job Details:
09/16/2019
DISHWASHER KITCHENAID KDTE334GPS
Arrived on site and replaced failed tracks. Unit is now operating as designed.all checks good.
Near Austin, Texas 78746
Tyler B.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01
Arrived on site for unit not cooling in freezer. Freezer working as designed upon arrival. No defrost failure. No codes. Replaced control for safety. No leaks on site
Near Georgetown, Texas 78628
Lou
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW4800XQ4
"arrived on site to inspect washer basket shaking out of control. Upon further inspection, I found that the unit suspension was bad as I pushed down on the basket and it bounced around. I inspected the rest of the unit then placed it in diagnostics showing no error codes. Unit operated as designed except the basket was “all over the place” during spin cycleI removed and replaced the suspension rods (4) and retested and the unit operated as designed. I advised the customer that parts/labor are warrantied for one year. No water leaks observed during service, job completed."
Near Manor, Texas 78653
Joseph C.
Job Details:
09/16/2019
DISHWASHER GE GSD2300R00BB
"Arrived on site for “not draining completely and not finishing cycles” complaint. Inspected unit and found pump components failing (housing, impeller assembly, motor). Found motor and solenoid very hot to the touch, when on for short time. Ordering new impeller kit, motor, pump housing, drain solenoid and cam. Will need authorization and two hours, to complete repair. Office to set return schedule, due to need for authorization and time requested. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WD01X22721 (arm valve) and 1 WD19X10020 (housing pump) and 1 WD1X1316 (armature) and 1 WD21X10268 (bracket & solenoid)"
Near Kingsland, Texas 78639
James
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL KDTE334GPS0
Arrived on site and tested operation. I found door making a popping sound when opened. I found door hitting toe kick and has bent the toe kick. Straightened toe kick and reinstalled. Tested operation and found unit working properly. Job complete
Near Austin, Texas 78727
Wesley
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00
Arrived on site and installed new controls. Fan is working properly. Advised customer on repair. All checks good.
Near West Lake Hills, Texas 78746
Tyler B.
Job Details:
09/16/2019
REFRIGERATOR KENMORE 401.404838
Near Austin, Texas 78744
Leonardo
Job Details:
09/16/2019
RANGE WHIRLPOOL WFE525S0HS1
Arrived on site to test unit for front panel damaged. Found scratches on ground panel. Replaced panel test unit and unit test good job complete
Near Harker Heights, Texas 76548
Arthur B.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01
Arrived onsite for customer complaint of SxS refrigerator ice container not dispensing ice. Found spinner on ice container broken. Also found ice container not seating well on tracks. Ordering ice container and LH/RH slides for container. All water connections were dry at time of service.; ordrng 1 W10845583 (track) and 1 W10845585 (track) and 1 WPW10558423 (ice-contnr)
Near Georgetown, Texas 78628
Cliff
Job Details:
09/16/2019
DRYER KENMORE 110.7865299
Arrived on site to diagnose a dryer that is taking too long to dry. Tested unit and found clogged external venting. Advised homeowner on having been cleaned and no repairs were performed today.
Near Horseshoe Bay, Texas 78657
James
Job Details:
09/16/2019
ICE MACHINE KITCHENAID KUIX305ESS1
Arrived on site and found evaporator thermistor has failed. Installed new harness and tested. Unit now reading thermistor. Unit tests good. Job complete
Near Harker Heights, Texas 76548
Arthur B.
Job Details:
09/16/2019
DRYER MAYTAG MEDB855DC4
Arrived onsite for customer complaint of dryer not heating properly. Ran diagnostics and found error F4E4 (L2 Error). Removed and replaced ACU. Tested and immediately threw L2 error. Found control faulty. .; ordrng 1 W10824899 (motor-drve) and 1 W11158453 (cntrl-elec) and 1 WP697772 (blower wheel)
Near Lockhart, Texas 78644
Scott
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site for unit stopping mid cycle . Found curator it shifting and latch locking and unlocking erratically.replaced both latch and shifter . Ran calibration and test cycle all checked normal . No water leaks detected at time of service .
Near New Braunfels, Texas 78132
Kevin
Job Details:
09/16/2019
WASHER MAYTAG MHW6630HC0
arrived on site and found debris on the bottom of the door glass, this is causing water to drip out the front because gasket is not seating properly. Cleared debris and ran a test cycle and it is no longer leaking around the gasket. No water leaks from connections at time of service, job complete"
Near Austin, Texas 78745
Robert
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW4955HW1
Arrived on job for complaints of washer not working properly. During testing found that the there was no cold water being dispensed to the valve causing the issue. Maintenance was there to fix the no water issue. Washer tested fine no leaks detected.
Near Pflugerville, Texas 78660
Al
Job Details:
09/16/2019
MICROWAVE WHIRLPOOL WMH31017HS2
Arrived to inspect thumping noises from microwave.Removed and replaced the turn table motor and ring turn.Reassembled and tested and unit began operating as designed without the thumping noise.Job com
Near Pflugerville, Texas 78660
Al
Job Details:
09/16/2019
OVEN WHIRLPOOL WOS51EC0HS01
Near Bee Cave, Texas 78738
Andy
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KRFC704FPS00
Arrived on site for refrigerator leaking. Upon arrival customer informed that they have had nothing but issues with unit and would like me to call tech line. Tested and inspected unit and found massive ice buildup on RC evaporator. Called tech line and spoke with Andy (SR# 7725865464) Made aware of issues and history of unit and all that has already been done. Was instructed that there is nothing more I could do that has not already been done aside from looking for obvious air gaps. Looked for air gaps and found no obvious ones. No other repairs are to be done at this time. Instructed customer on keeping an eye on water leaks so as not to allow water damage.
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
09/16/2019
OVEN KITCHENAID KSEG700ESS0
"Arrived on site for range oven not working. Performed diagnostics mode and verified error code, F8-E0 low fan speed. Gained access to control to ohm motor windings and found at 105 ohms. Tested DC voltage at control and found faulty hall sensor with fan motor. Will need to replace complete cooling fan assembly. Gained access to cooling fan, removed failed fan and installed new. Assembled unit and tested operation. Tested all other functions and all tested good.
Near Cedar Park, Texas 78613
Lou
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"arrived on site to install previously diagnosed and ordered part. Due to the separator failure and mold growing on the ice door, I removed and replaced the separator and tested. It operated as designed. No water leaks observed during service, job completed."
Near Bertram, Texas 78605
James
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site and installed ew control, harness, drain pan and support. Tested operation and found unit working properly. Instructed customer that the unit may take up tom24 hours to reach proper temps and 48 hours for ice production. Job complete"
Near Austin, Texas 78703
Wesley
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KSSC48QTS03
Arrived on site and found UI will be needed for dispenser error. Replaced flapper.; ordrng 1 WPW10151236 (cntrl-elec)
Near Pflugerville, Texas 78660
Al
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV02
Arrived to inspect side by side refrigerator food freezing in the refrigerator compartment.Confirmed the complaint and noticed the diffuser was iced up.Removed and replaced the diffuser and unit began operating as designed.All water lines were dry at the time of service.Job complete
Near Leander, Texas 78641
Cliff
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to diagnose a dishwasher that is not drying properly. Found no rinse agent in dispenser. Advised homeowner on necessity of rinse agent and proper cycles and options to use for best results. No further repairs are needed at this time and no leaks were found at time of service.
Near Austin, Texas 78705
Leonardo
Job Details:
09/16/2019
DISPOSAL WHIRLPOOL GCNM0PE4
Arrived on site to test unit for disposal not working. Test unit and found blades stuck. Removed food from blades test unit and unit test good job complete.
Near Austin, Texas 78705
Leonardo
Job Details:
09/16/2019
DISPOSAL WHIRLPOOL GC1000PE4
Arrived on site to test unit for disposal not working. Test unit and as soon as you plug disposal in breaker Tripp’s. Replaced disposal no leaks present at this time job complete.
Near Austin, Texas 78724
Joseph C.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for “no ice production” complaint. Inspected unit and found gears stripped, on ice maker. Removed and replaced ice maker. Refilled with water. No leaks detected, at time of service."
Near Austin, Texas 78701
Leonardo
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL ADB1400AGS1
Arrived on site to test unit for unit leaking. Ran unit for 20 minute and unit filled and drained on it own and no water leaking. Could not duplicate the problem at this time.
Near Austin, Texas 78729
Tyler B.
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site for door replacement. Replaced door and tested good.
Near Austin, Texas 78735
Luis
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01
"Arrived on site for water leaking from evaporator drain. Removed unit from enclosure found obstruction in duct bill,cleared duct bill modified duct bill to prevent blockage checked water flow from evaporator drain good replaced thermistor."
Near Austin, Texas 78744
Luis
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS00
"Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,replaced evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed updated main control. Powered unit on ran diagnostics changed defrost setting to basic.
Near Copperas Cove, Texas 76522
Arthur B.
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW4950HW1
"Arrived onsite for tenant complaint of top load washer leaking oil from bottom. Confirmed gearcase leaking. Removed and replaced gearcase,actuator,cam kit and shield. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Pflugerville, Texas 78660
Al
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived to inspect ice maker dispenser issues.Confirmed the complaint and removed and replaced the motor.Reassembled and unit tested as designed and dispenses ice.All water lines were dry at the end of service.Job complete
Near Austin, Texas 78725
Joseph C.
Job Details:
09/16/2019
MICROWAVE WHIRLPOOL WMH31017HS3
"Arrived on site for “unit not heating” complaint. Per previous diagnosis, removed and replaced magnetron, capacitor and diode. Unit is not heating, still. Ordering new transformer. ; ordrng 1 W10836753 (transformr)"
Near Round Rock, Texas 78681
Andy
Job Details:
09/16/2019
OVEN WHIRLPOOL WOS72EC0HS01
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, Texas 78717
Jonathan S
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site for washer not draining. Customer stated that Mr. Appliance has came out and was not able to duplicate failure. Performed diagnostics mode and checked fault codes, found fault code F3-E1 pressure system fault. Ran automatic test cycle and monitored operation. Removed lid and found screw on back for top. Inspected suspension bars and analog pressure hose. Inspected gear case. Performed manual test mode, ran high spin speed and agitation. Added screw to top. All tested good at time of service. No water leaks present."
Near Austin, Texas 78703
Wesley
Job Details:
09/16/2019
WASHER WHIRLPOOL MVWX655DW1
Arrived on site and found unit operating as designed. Latch catch was out of place. Repaired. Now unit can run through load. All checks good.
Near Lockhart, Texas 78644
Scott
Job Details:
09/16/2019
WASHER MAYTAG MVWB765FW3
Arrived on site for LF error code . Ran diagnostics and valve would hum but no water was coming out . Replaced housing w/ valve . Ran diagnostics all checked normal . Job complete .no water leaks detected at time of service .
Near Austin, Texas 78758
Paul
Job Details:
09/16/2019
WASHER WHIRLPOOL WFW560CHW0
Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the control panel and tested the unit. All selections are functioning properly and the unit is working as designed. Call complete.
Near Austin, Texas 78731
Andy
Job Details:
09/16/2019
WASHER MAYTAG MVWP575GW0
Arrived on site for washer shutting off in spin cycle. Tested and inspected unit and found failed leveling foot. Creating imbalance and shutting unit off. Ordering part. Office to schedule as customer needs ASAP. No water leaks present at time of service.; ordrng 1 W10862938 (LEVELING FOOT)
Near Austin, Texas 78704
Leonardo
Job Details:
09/16/2019
OVEN WHIRLPOOL WOS51ES4ES01
Arrived on site to test unit for unit not heating past 355. Turned unit on and u it heated to 425 could not duplicate the problem at this Time
Near New Braunfels, Texas 78132
Kevin
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Arrived on site and found bearings on sliders are difficult to move still, disassembled freezer and replaced sliders and movement is now normal. Customer is no longer experiencing frost buildup, no water leaks from connections at time of service, job complete"
Near Georgetown, Texas 78628
Thomas L.
Job Details:
09/16/2019
REFRIGERATOR MAYTAG MSD2641KEW
Arrived on site for no cool condition. The customer informed me that after some recent storms passed in the area his refrigerator quit cooling. The fans are running but the compressor is not running. The relay is defective and the compressor is mechanically bound and will not start. All water connections are dry.
Near Leander, Texas 78641
Jonathan S
Job Details:
09/16/2019
DRYER SAMSUNG DV40J3000EW/A2
"Arrived on site for dryer drum not turning. Performed diagnostics mode and tested unit. Found motor activating and heating element. Disassembled unit and inspected, found broken idler pulley. Removed failed pulley and installed new. Assembled unit and tested operation. All tested good.
Near Austin, Texas 78733
Tyler B.
Job Details:
09/16/2019
REFRIGERATOR KITCHENAID KSRG25FKSS17
"Arrived onsite for unit not cooling in rf, and frost build up in freezer. Ground drain clogged, cleaned all ice and cleared drain, found thermostat faulty. Replaced thermostat and tested good, Aldo found rf door being held open on bottom forever due to tight fit and base board forcing door to not fully close. Can not be corrected by tech, would need to be trimmed.
Near Austin, Texas 78728
Cliff
Job Details:
09/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site to diagnose a dishwasher with rack that will not stay in place. Found right side upper rack stop misshaped causing it not to stay in position. Reshaped stop and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, Texas 78748
Leonardo
Job Details:
09/16/2019
DISHWASHER IKEA IUD7070DS3
Arrived on site to test unit for unit not drying. Test unit and found f7e1 error code. Found tod wires disconnected. Secured connection test unit and unit heating correctly job complete.
Near Pflugerville, Texas 78660
Paul
Job Details:
09/16/2019
WASHER WHIRLPOOL WTW7320YW0
Arrived onsite for the washer displaying an F71 error. I found the basket turning freely. I ran auto diagnostics and found the basket not engaging in spin and the drain pump continuing to run causing the error. I removed the tub ring and could see clothing under the basket.I removed the basket and cleaned out all of the clothing garments. I reassembled the machine and tested it in the auto diagnostics cycle. The basket is still not engaging correctly. I ran manual door lock and spin and the unit worked as designed except for when the unit tried to brake it sounded like the gears on the hub were slipping. The hub needs to be replaced to complete service ; ordrng 1 W10820039 (HUB)
Near Buda, Texas 78610
Kevin
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over, took one picture. Customer is aware that refrigerator will need to be defrosted and has signed defrost waiver. Service pointer W11092686D. It will only be needed if upper tabs are broken when refrigerator disassembled. No water leaks from connections at time of service; ordrng 1 W11188493 (EVAP COVER )"
Near Austin, Texas 78733
Andy
Job Details:
09/16/2019
RANGE KITCHENAID KGRS505XSS02
Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, Texas 78737
Luis
Job Details:
09/16/2019
REFRIGERATOR WHIRLPOOL KSSC42QKS02
Arrived on site for no cool. Removed evaporator cover found weak to no frost pattern diagnosed leak in system unit will need a new compressor,evaporator and heat exchange. Job will need 4 hrs for repairs; ordrng 1 4HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306093 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"