We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78731
Joe Z
Job Details: 04/21/2022
Arrived onsite to install previously diagnosed parts. Replaced console. Test unit and unit operates as designed. Job complete
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78731
Joe Z
Job Details: 04/21/2022
"Arrived onsite for The main problem is that the oven does not work at all. But in addition, one of the burners on top does not work at all, and three of the five knobs on the front of the range or either nonfunctional or in the case of one missing and nonfunctional. Upon arrival Mrs. mentioned oven light also does not operate. Tested unit and found control is not responding to UI and need to replace control ,ignitor, knob,and bulb.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78759
Scott
Job Details: 04/21/2022
"Arrived on site for low water in tub during wash . Ran diagnostics and found almost no water entering unit . Removed valve and found debris in screen and in water supply line . Replaced valve and flushed supply line out . Ran diagnostics, now getting normal water flow and normal water levels in tub . Heater is coming on . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78730
Joe Z
Job Details: 04/21/2022
Arrived onsite for Door hinge broke. Upon arrival the door would open too quickly and drop down fast. Found left spring was not secure. Secured spring and test unit. Door now opens correctly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
Arrived on site for range needing previously diagnosed knob. Upon arrival installed and found knob functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Kyle, TX 78640
Brandon
Job Details: 04/21/2022
"Arrived on site to replace parts ordered by previous tech, found unit working as designed and was in a defrost when I arrived, heater tested good, control tested good."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Vincent
Job Details: 04/21/2022
"Arrived on site to install previously diagnosed parts. Install new parts. Tested unit and unit is not working as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78702
Wesley
Job Details: 04/21/2022
Arrived onsite and found unit motor failure. Replaced the sump and motor. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WET3300SQ1
Near Austin, TX 78741
Wesley
Job Details: 04/21/2022
Arrived onsite and repaired unit by replacing lid switch. Unit is now operating as designed.
We serviced a
KENMORE WASHER
Model 110.2002201
Near Austin, TX 78704
Wesley
Job Details: 04/21/2022
Arrived onsite for many off balance loads and found unit operating with loose suspension. All checks good. Advised customer on repair.
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Austin, TX 78704
Wesley
Job Details: 04/21/2022
"Arrived onsite for flame height irregular and right rear burner not igniting. Found wring disconnected to electrode of right rear burner. Corrected wiring and tested all burners, unit is now operating as designed. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Jarrell, TX 76537
Gerry C
Job Details: 04/21/2022
"Arrived to inspect. Found codes F7E4 and F6E3. The slider had failed and would not engage with the rotor fully. I was able to touch up the teeth in the rotor to get it to temporarily work, but it should be replaced due to the excessive wear. I replaced the failed slider and tested. No leaks observed during service. Office to contact the CX to arrange return service. ; ordrng 1 W10915701 (Rotor)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Granger, TX 76530
Gerry C
Job Details: 04/21/2022
"Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and had no indication of leaks. I installed the sealed system components and vacuumed. It took an excessive time to achieve vacuum to the pumps maximum depth and denotes moisture within the system, from original manufacture. I charged the the mfg prescribed 4.8 oz and the unit started cooling as designed. No water connections to unit, operational test good."
We serviced a
GE DRYER
Model GTD45EASJ1WS
Near Taylor, TX 76574
Gerry C
Job Details: 04/21/2022
"Arrived to inspect. I found the machine would not stay running without the start switch depressed and the was no drum motion. The belt was broken and I removed and replaced. Further inspection yielded metal debris in the bearing assembly and after removed, the unit operated as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Taylor, TX 76574
Gerry C
Job Details: 04/21/2022
Arrived to inspect no heating. I found the spade connector on the main relay improperly seated. I corrected the issue and the unit operated as designed.
We serviced a
GE REFRIGERATOR
Model GSS22SGRBSS
Near Dripping Springs, TX 78620
Luis
Job Details: 04/21/2022
Arrived on site. Replaced lever and housing tested dispenser operation unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Driftwood, TX 78619
Luis
Job Details: 04/21/2022
"Arrived on site. Found freezer not freezing correctly,removed evaporator cover found ice ball on inlet to the evaporator,ran diagnostics test 4-5 frost forming to only the second straight loop on the evaporator. Ordering sealed system parts. Unit will still need freezer led module charge part to customer. ; ordrng 1 W11575003 (3 way valve) and 1 W10832994 (Compressor) and 1 WPW10608485 (Frzr evaporator) and 1 W11492867 (Ff evap) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78745
Luis
Job Details: 04/21/2022
"Arrived on site. Replaced defective icemaker,ran icemaker through a cycle,icemaker passed harvest ran fill test passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78749
Luis
Job Details: 04/21/2022
"Arrived on site for no ice. Found weak connection at harness,secured harness fully to valve,ran diagnostics icemaker passed harvest ran fill test passed."
We serviced a
WHIRLPOOL DRYER
Model WED5520SQ0
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for dryer with no power. Upon inspection I found that the breaker was tripped. I corrected this and tested unit and found unit heating and tumbling but the air flow was poor. I advised customer to have some come out and check her vents
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite for range with gas leaks. Upon inspection I found loos fitting at gas reg. I corrected this and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76710
Jonathan M
Job Details: 04/21/2022
Arrived on site for a washer that wont finish cycles and is making loud noises when the unit does actually spin. Inspected unit and work area. Confirmed customers complaint and found the unit no starting any cycles. Found the basket would not spend and with an error out. We are the units for diagnostics and found an F7 E1 (basket speed fault) error code. Checked underneath the unit and found the belt detached from the motor and the belt completely stripped. Found the cam extremely worn as well. Unit will need both for repair. Ordering both parts as neither part was sent with me. Rescheduled customer to 4/27 but the customer will need after 1 PM.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Woodway, TX 76712
Jonathan M
Job Details: 04/21/2022
"Arrived on site for a washing machine that is stopping in the middle of cycles is making loud sounds during cycle. Inspected unit and work area. Were in the unit three diagnostics and found an F5 E1 (lid switch fault) and F7 E9 (locked rotor) error codes. Ran the unit through an auto test and found the valves were really slow at filling and the unit sound like an airplane taken off when the unit went into a spin. This would indicate that the bearings are gone bad in the gear case. Checked underneath the washer and found the slider had red marks on it indicating it failed as well.
We serviced a
WHIRLPOOL RANGE
Model RF261PXST0
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
Arrived on site for range needin* previously diagnosed switch. Installed switch and tested front left burner. Found burner now fully functioning as designed. Call complete
We serviced a
GE MICROWAVE
Model JNM1541SN1SS
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
"Arrived on site for otr microwave heating when door was open and tripping breaker when exhaust surface fan was run. Upon arrival confirmed the issue and after further inspec found multiple causes to failures. Found exhaust fan windings all ohming between 98.2-100.3 ohms (should have been between 19, 23, & 34ohms. Also found door switchs stuck causing ACU to think unit was safe to run when unit was opened. Found large burner maker on ACU indicating heat damage over. Found hinges built within liner (non repairable/no part availabilie) bent leading to door sagging and weighing on switchs and latch body. Unit cant be reliably repaired due to hinge failures. Will need finings reported to ahs(WB26X10210(vent motor), WB27X10934(ACU)).; ordrng 1 Cnote (Need status reported to ahs. Liner/hinges have no replacements)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Killeen, TX 76549
Tyler
Job Details: 04/21/2022
"Arrived on site for refrigerator not cooling and thawing out randomly. Upon arrival confirmed complaint. Upon further inspection I found startup amp draw to compressor at 1.98 and raised to 2.1amps within 2minutes. Found evap coil could frost over about 80% before all coolness, moister, & freezing was lost from cool. Signs indicating a failing sealed system. Also found thermostat failing to reset when temps would trigger defrost and wouldnt go back into cooling operation once defrost was completed. Will need office to get autho for replacement of sealed system as well as thermostat (possibly defrost control as well) before rescheduling.; ordrng 1 W10309994 (Compressor) and 1 WP2188823 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Needs 2hr sealed system repair/AHS Autho!!!)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Leander, TX 78641
Kimo
Job Details: 04/21/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new dispenser and tested unit and found unit operating as designed no leaks and no excessive suds . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
Arrived on site to test unit for warming drawer panel loose on top right corner. Found screw was missing and bracket not set correctly. Found screw laying on inside of drawer. Aligned bracket and put screw back in. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Gerry C
Job Details: 04/20/2022
"Arrived to inspect no light under unit. The bulb tested open and I tested voltage. Under no load conditions, it showed 124VAC with all settings. I advised the CX to obtain a replacement bulb and to contact the mfg if the light does not work correctly. Operational test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near New Braunfels, TX 78130
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for F9E1, tested unit found below has slipped off causing water leak and 2 socks has made it into drain pump collector tray, secured bellow properly and removed socks from tray,tested unit, unit now running as designed no leaks detected job"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAMB
Near Leander, TX 78641
Kimo
Job Details: 04/20/2022
Are onsite for upper rack stops falling off. Upon inspection I found that they where loos and would fall off everything you pull that rack forward. I and ordering new stops. Customer requested that I come back. Office to reschedule.; ordrng 1 WP8565925 (STOP)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit not working, put unit into diagnostics, water filled but pump not engaging, inspected pump and found the power connection was ripped out, secured connections with new spade connectors, put unit through diagnostics cycle, all components tested good, no leaks detected job complete repair"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Andice, TX 78628
Jonathan S
Job Details: 04/20/2022
"Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump operation and found activating. Check drain line and found punch still located in garbage disposal. Removed punch from garbage disposal and drained unit. Perform diagnostics mode and tested operation, found all operating as designed. No water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of no power no operation. Found good voltage to the control and good DC voltage to the UI. Installed new UI and tested. All lights and buttons on UI are working now. Ran quick wash cycle and monitored. No issues at this time, no water leaks, job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for install of previously diagnosed parts. Installed new vent motor, bezel, and gasket. Tested unit in factory diagnostics and unit passed. No error codes. No water leaks. Job complete."
We serviced a
MAYTAG DRYER
Model MED8630HC0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of loose door. Found door will need to be replaced as well as the hinge. Door has way too much play going up and down. Will need new door and hinge to complete. Office to reschedule.; ordrng 1 W11310052 (Door)"
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Austin, TX 78746
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of squeaking noise. Found idler pulley wheel bonded up.. Installed new part and tested. Unit running smooth without the bad noise
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Austin, TX 78731
Tyler L
Job Details: 04/20/2022
"Arrived on site for install of new control board. Upon further inspection, found main harness burnt. Took picture. Inside of door has some melted plastic. Advised customer that before we install a new control, the wiring harness will need to be addressed
We serviced a
KENMORE DRYER
Model 417.979127
Near Austin, TX 78703
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of no heat. Found burnt out heater.Installed new heater assembly. Tested unit and unit is now heating properly. No other issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78702
Tyler L
Job Details: 04/20/2022
"Arrived on site for install of new drain pump. Installed new part and ran normal cycle. Unit filled and washed with no leaks, then drained with no leaks. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MHW8000AG0
Near Austin, TX 78704
Tyler L
Job Details: 04/20/2022
"Arrived on site for complaints of water leaking. Found water leaking from bellow at a slow drip. Turned water off at house and drip stopped. Will need new valve. Installed new valve and ran test cycles. No water leaking and all normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Austin, TX 78744
Jacob
Job Details: 04/20/2022
Arrived onsite for the top rack missing the stoppers. Looked at the unit and saw the stoppers were missing. Replaced stoppers. No issues at this time. Job complete
We serviced a
AMANA REFRIGERATOR
Model BX21V1W
Near Austin, TX 78744
Jacob
Job Details: 04/20/2022
"Arrived onsite unit not cooling in the refrigerator section. Customer had a thermometer in the uni and said it stayed around 60 degrees. Checked the temperature in the freezer and saw it was consistent in staying at the same temperature. Upon further inspection, found that the damper control in the refrigerator was bad. Part showed to be NLA, AHS to research R0161050. Spoke with JC to help diagnose"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78723
Jacob
Job Details: 04/20/2022
Arrived onsite for unit not locking. Looked at the unit and saw that the lid needed to replaced as the left side of it is broken at the hinge. Ordered lid. Office to reschedule ; ordrng 1 W11259006 (Lid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78723
Jacob
Job Details: 04/20/2022
Arrived onsite for unit leaking. Tested the unit and saw the unit leaking really quickly but the leak was coming from the inlet assembly when filling. Found that the vent cap on the inside was not tightened down causing the water to leak from the area. Tightened the vent cap on the inside and let the unit run longer. No more leaks at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Austin, TX 78752
Jacob
Job Details: 04/20/2022
Arrived onsite for unit not latching. Looked at the unit and saw that the strike was broken. Replaced the strike. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Austin, TX 78745
Jacob
Job Details: 04/20/2022
Arrived onsite for unit making squeaking noises when the unit spins no matter the load size. Checked underneath the unit and noticed the belt was worn out. Replaced the belt. Tested the unit in drain and spin on max speed and unit did not squeak anymore. No leaks at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78738
Luis
Job Details: 04/20/2022
Arrived on site diagnosed defective bin thermistor and vibration noise. Adjusted tubing noise no longer present replaced defective thermistor.
We serviced a
JENN-AIR FREEZER
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 04/20/2022
"Arrived on site for no ice. Forced cycle icemaker not running through a forced cycle,removed icemaker found harness was not installed correctly to icemaker,secured harness into icemaker,power cycled unit icemaker ran through a cycle and filled with water. If issue continues order icemaker and wire harness for icemaker."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Austin, TX 78748
Luis
Job Details: 04/20/2022
"Arrived on site. Removed fan cover found wires blocking fan blade,adjusted wires,power cycled unit unit powered on fan running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Buda, TX 78610
Jacob
Job Details: 04/20/2022
Arrived onsite for unit not putting in water. Yes the unit and water would not start. Checked the ohms on the valve and found that the valve was showing OL. Let customer know that the valve needs to be replaced. Replaced part. Tested the unit. Unit tested good. No leaks at this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Maxwell, TX 78656
Andrew
Job Details: 04/20/2022
"Arrived on site to test unit for not cooling in both sections. Found FC evap frosted over completely restricting air flow. Ran diagnostics and found compressor and condenser operating properly, compressor was a bit hot from over working but still good. Found evap motor and defrost heater engaging properly and receiving proper voltage. Evap thermistor was out of range. Was able to get thermistor to get control to engage into a defrost but control did not sent voltage to heater. Recommend replacing evap thermistor and control. Will be returning with UI as a precautionary. Left unit unplugged to defrost. Office to reschedule. ; ordrng 1 W11558182 (Control) and 2 WPW10384183 (Thermistor)s"
We serviced a
GE DISHWASHER
Model GDT645SSN0SS
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
"Arrived on site to test unit for water still present in sump at end of wash cycle. Ran diagnostics multiple times with no issues and was finally able to replicate a no drain. Inspected hose and found drain pump was getting seized with obstruction. Cleared hose and removed all obstructions. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
Arrived one site to test unit for wash motor not engaging. Found motor not engaging in diagnostics. Noticed evidence of leak around sump gasket. Also found control constantly growing error code for float open(F6E4)and door stuck(f5e1). Door switch and float tested good. Continuity good through harness. Recommend replacing control and sump assembly. Customer stated he would talk over with wife.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Kyle, TX 78640
Andrew
Job Details: 04/20/2022
"Arrived on site to test unit for damage to warming drawer. Verified damage, replaced panel, tested unit unit working good. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Andrew
Job Details: 04/20/2022
"Arrived on site to replace heating element from previous diagnosis. Replaced element, tested unit, unit working as designed. Found error code for no heat F7E1. Cleared code and advised customer on purging cold water from sink prior to using unit. No leaks detected. Job complete."
We serviced a
GE RANGE
Model JS750SF2SS
Near Hutto, TX 78634
Vincent
Job Details: 04/20/2022
"Arrived on site to inspect range, inspected unit and work area. Unit had code F 20 and F 34.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Hutto, TX 78665
Wesley
Job Details: 04/20/2022
"Arrived onsite and repaired range by replacing the control. Found that the WiFi module had shorted the control, bypassed WiFi module to prevent new control from also shorting. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Austin, TX 78757
Joe Z
Job Details: 04/20/2022
Arrived onsite for Stuck in spin cycle /f9e1 error code. Upon arrival ran unit on diagnostics. Found drain pump not getting energized. Found harness to drain pump was not secured. Secured connection and test unit. Unit now operates correctly . No leaks present at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78664
Wesley
Job Details: 04/20/2022
Arrived onsite and found loose screws holding the panel in place cause the whole console to move. Secured positioning. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78626
Wesley
Job Details: 04/20/2022
Arrived onsite for washer leaking during drain. Found unit standpipe clogged and water back flowing. Advised customer on findings. Unit is now is otherwise operating as designed. Advised customer on needed plumbing action. All checks good. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Georgetown, TX 78626
Wesley
Job Details: 04/20/2022
Arrived onsite and found range door needed to be reassembled after hinge had been replaced by customer. Repaired unit and tested. All checks good. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model GSS25IYNRHFS
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
Arrived onsite for water and ice not operating. Found inlet valve solenoid failed. Replaced valve assembly. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
Arrived onsite for new fridge ice not producing. Found water had been turned off at wall. Turned water on and made sure ice was in the on position. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
"Arrived onsite for ongoing f9e0. Cuwromer had not been able to reset unit. Per tech sheet, reset unit and cleared error code. Unit began to operate as designed. All checks good. Advised customer on repair and best practices."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2022
Arrived onsite for washer walking and shaking and tested unit. No error codes and operating smoothly empty. Tested with small load and unit is operating and spinning within parameters. Provided instruct on design and best practice. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Austin, TX 78758
Joe Z
Job Details: 04/20/2022
Arrived onsite to install previously diagnosed parts. Replaced console and test unit. Unit operas designed. Job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78758
Joe Z
Job Details: 04/20/2022
"Arrived onsite for unit leaking water. Upon arrival mrs. Explained to me that her husband turned off both hot and cold water supply valves. As soon as I turned the water supply valves on, found water spraying from midway through both fill hoses. Advised customer to replace both hoses and call us back if the unit itself is leaking water. I left both water supply valves in the off position. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/20/2022
"Arrived onsite for Auto sensing devise not detecting proper water fill. Manuel setting does not allow change to low, medium, high. upon arrival ran unit on diagnostics and did not receive error codes. Checked water pressure and got good water pressure from both hot and cold supply valves. Customer provided load of clothes to test. I had customer demonstrate how she would use the control settings. Mrs. Explained how she wanted more water. Showed customer how to change the deep fill settings and select different water levels. Ran unit on a normal cycle and unit operates as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for stainless trim peeling, tested unit found double sided tape lost its grip, puddled the trim back into place and it got stuck really tried peeling it back with putty knife and it is sticking really good, at this time job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for running hot water when setting is for cold, tested unit found water lines are crossed, secured water lines correctly called AH so he can explain to customer in Spanish the unit fills and runs, unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for water leak, tested unit found leak in per tube by water valve, tube had slack, so I cut off the damaged portion and secured tube, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Cedar Park, TX 78613
Justin
Job Details: 04/20/2022
Arrived on site for a dryer not drying properly. Upon arrival the customer stated that the unit will take several cycles to properly dry. I tested the temperature fluctuations at the back of the unit with the vent on and off. I found with the vent on the fluctuations were considerably slower. This indicates bad airflow at the wall. I informed the customer on my findings. The unit is running as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cedar Park, TX 78613
Justin
Job Details: 04/20/2022
"Arrived on site for a washing machine getting an F9E1 error code. Upon arrival the unit was full of water, the lid was locked, and F9E1 was flashing on the screen. I had to unplug the unit to remove the error code. I put the unit into diagnostics mode and found stored error codes F9E1 for long drain, F0E3 for for overload, F1E2 for motor over voltage. I then went to manually activate the drain and lid lock. Neither energized. I also tried to run a diagnostics cycle, but it would never start. I then ohmd out the drain pump at the pump and found it within range. I then ohmd out the drain pump from the control and found it open. This indicates a bad harness. Ordering the harness and the office will need to reschedule for install. ; ordrng 1 W11568984 (Lower Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Justin
Job Details: 04/20/2022
"Arrived on site for a dishwasher making a loud noise after prior sump and motor install. I tested the unit and found a loud an abnormal rattle noise coming from the motor. I gained access to the motor and found cracks going along it on several sides. I found the unit otherwise running as designed. I went to replace the sump and motor, but found the one sent on hand damaged as well. I advised the customer on not using the unit until repaired. I called techline and spoke to Joel and received SR# 7733480317. I informed Joel on my findings, and he recommended ordering the part as a customer complaint. I am ordering another sump and motor to install. Office to reschedule. ; ordrng 1 W11416362 (Sump and Motor)"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB04
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a freezer not sealing properly and creating frost build up. Upon further inspection I found that the top and bottom left hand corners of the gasket were misshapen and creating gaps. I went to replace the gasket, but found the one on hand damaged. I was able to reshape the one already on the unit with my heat gun. I informed the customer on not opening the unit for a minimum of 4 hours in order to let the gasket solidify. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near San Marcos, TX 78666
Andrey
Job Details: 04/20/2022
"Arrived on site to test unit for no power, tested unit found unit receiving 120VAC in junction box, 120VAC at the control, control sending voltage to console but unresponsive
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a dryer popping the breaker. Upon arrival the customer stated that the breaker would pop as soon as the dryer was plugged in. I checked voltage at the wall and found it good. I then gained access to the terminal block and found the power cord installed incorrectly. I corrected this. I then tested the unit and found it working as designed. I informed the customer on my findings, and advised him on how easily units with heaters can pop a weak GFCI.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a dishwasher that was not dissolving soap nor rotating water. Upon arrival the customer stated it sounds like water is coming into the unit, but nothing else really happens. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F7E1 for no heat, and F2E1 for stuck button. I then ran a diagnostics cycle while monitoring amp draw and found the motor not running. I found the element drawing the proper amperage. This indicates only a faulty sump and motor. I installed the new sump and motor. I then tested the unit and ran a diagnostics cycle. The unit is now running as designed. No leaks observed at the time of service.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, TX 78641
Justin
Job Details: 04/20/2022
"Arrived on site for a dryer making a loud noise. Upon arrival the customer stated it is intermittent, but when it starts it will squeak for a while. I tested the unit and let it run for a while. I was only able to replicate a very light squeal. I gained access to inside the unit and found abnormal wear on the belt. I tested the tub wheels and found the left side one when in a certain position on the shaft will make a very loud clanking/squeal noise. Due to this I installed the repair kit. I then tested the unit and no abnormal sounds were present. The unit is as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
David Z
Job Details: 04/20/2022
"Arrived on site to follow up on refrigerator not cooling. Replaced evaporator, compressor, dryer. Verified unit vacuumed down and held vacuum for 10 minutes. Charged to mfr specs. Tested and verified frost pattern present and unit cooling as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Temple, TX 76502
David Z
Job Details: 04/20/2022
Arrived on site to follow up on sealed system failure on refrigerator. Found system flat on arrival. Found corrosion on dryer joint and dryer itself. Replaced dryer and compressor and vacuumed unit. Found good vacuum and held for 15 minutes with no pressure drop. Charged to mfr specs. Tested unit and found pressures good. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/20/2022
"Arrived onsite for leaking from underneath. Upon arrival found entire bottom of unit was full of water. Attempted draining and drain pump energizes, but does not pump. Need to replace drain pump. Replaced drain pump and test unit. Unit now operates and drains as designed. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Joe Z
Job Details: 04/20/2022
Arrived on site to install previously diagnosed parts. The Mrs met me at the door. I was not allowed to enter home. Mrs said her husband just wanted us to leave the part with her at the door and he will install. Handed Mrs. the part. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Manor, TX 78653
Joe Z
Job Details: 04/20/2022
Arrived onsite for oven bake not heating. Upon arrival found bake Ignitor not energizing. Tested bake ignitor and it was OL. Need to order bake ignitor. Ordering regulator just in case and bringing back harness Just in case.Office to reschedule ; ordrng 1 W11208965 (Ignitor) and 1 W11466755 (Regulator)
We serviced a
WHIRLPOOL OVEN
Model KOST107ESS
Near Round Rock, TX 78681
Kimo
Job Details: 04/20/2022
Arrived onsite for oven not heating to the set temp. Upon arrival I performed a temp test and found that the unit was off by 30* I calibrated the unit and tested again and found unit heating closer to set temp. Job complete.
We serviced a
KENMORE REFRIGERATOR
Model 253.7034341D
Near Round Rock, TX 78681
Kimo
Job Details: 04/20/2022
Arrived onsite for refrigerator not cooling. Upon inspection I found that the dc side of the inverter harness came separated I corrected this with my wiring kit and tested the unit and found that the compressor kicked on I then monitored the temps in the fr and found that they where falling. I advised customer that the fridge will take some time to get down to it proper temps. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78628
Kimo
Job Details: 04/20/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found no water coming out of dispenser. I tested it with a bypass and found no change. I replaced the filter head and found no change. I then installed a new valve and found no change. Upon further inspection I found that the water line to the dispenser was frozen I cleared it and tested unit and found unit operating as designed no leaks job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, TX 78653
Matthew
Job Details: 04/20/2022
"Arrived onsite for range burners not staying on long enough. Upon inspection found customer is experiencing cool down period set by design for temperature limit safety. Unit is equipped with temperature regulated coils. Called tech line for documentation. UL 858 regulation. SR#7733482762. Unit is working as designed, no repair to make at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/20/2022
"Arrived on site for ice machine producing thin ice. Inspected unit and work area. Performed diagnostics mode and tested all components. Found low water pressure to reservoir. Ran fill cycle twice and was not enough water pumping over evaporator tray. Tested with water filter and without, found no difference in water pressure. Will need to replace inlet valve to correct. Removed failed inlet valve and installed new. Cleaned condenser. Performed diagnostics mode and tested water to reservoir with and without filter and found good water pressure and reservoir filling as designed. Ran unit in normal operation and monitored first drop of ice to heater, found unit working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/20/2022
Arrived on site to drop part off for customer (see SD-pic). Job completed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Bastrop, TX 78602
Matthew
Job Details: 04/20/2022
Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Customer must allow 24 hrs for temperature to stabilize. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Smithville, TX 78957
Matthew
Job Details: 04/20/2022
Arrived onsite for dryer not starting. Upon arrival inspected unit. Tested unit and found at terminal block unit was not receiving 240 volts ac. L1 and L2 are 120vac but L1to l2 voltage dropped to 0 vac. Customer will need an electrician to correct the issue. Job complete
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Smithville, TX 78957
Matthew
Job Details: 04/20/2022
"Arrived onsite to replace previously diagnosed parts. Replaced console, timer, screws and knob. Tested unit and unit is functioning properly. Job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Manor, TX 78653
Joe Z
Job Details: 04/20/2022
Arrived onsite to install previously diagnosed parts. Replaced drain pump and test unit by filling unit with water. Unit drained correctly with normal operating sound. No leaks present at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Marble Falls, TX 78654
Cliff
Job Details: 04/20/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced fc evap fan motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model WTW4816FW2
Near Marble Falls, TX 78654
Cliff
Job Details: 04/20/2022
Arrived on site to diagnose a washer that is not cycling properly. Found agitator stripped and suspension worn out. Both parts will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10780045 (Suspension) and 1 WP3951744 (Agitator)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Meadowlakes, TX 78654
Cliff
Job Details: 04/20/2022
Arrived on site to diagnose a washer that gave an error code. Tested all parts and components and couldn't find any issues with unit. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 04/20/2022
Arrived on site to replace previously ordered parts for microwave. Replaced inverter and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID WINE COOLER
Model KUWL204ESB00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/20/2022
Arrived on site to inspect an ice machine that shut off. Homeowner reset breaker prior to service and wanted unit inspected. Fully inspected unit and found all is functioning properly at this time. No repairs needed to ice machine but breaker will need to be reset.