Service History 182

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/20/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found air damper unusually loud and it will need to be replaced to complete repairs
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Austin, TX 78753
Matthew
Job Details: 04/20/2021
"Arrived onsite for dishwasher not draining. Upon inspection found failed drain pump. Replaced pump, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/20/2021
Arrived on site to diagnose an ice machine that is not producing. Found condenser fan not running and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Niederwald, TX 78640
Richard
Job Details: 04/20/2021
Arrived onsite for the oven display not working. During testing found that that there is only 125VAC going to the stove. It needs 240 vac to operate. Advised customer to have a electrician come out and check the outlet . Complete
We serviced a
GE REFRIGERATOR
Model DSS25KSRCSS
Near Austin, TX 78732
Brandon
Job Details: 04/20/2021
"Arrived on site to replace UI,
We serviced a
MAYTAG MICROWAVE
Model MMV4203DS00
Near Cedar Creek, TX 78612
Jacob
Job Details: 04/20/2021
Arrived onsite to replace magnetron and fuses. Replaced both parts. Tested unit. Unit is heating. No issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL00
Near Lakeway, TX 78734
Robert
Job Details: 04/20/2021
Arrived on job for complaints of oven not working properly. Found the knobs light up in use and will blink if there?s a n error. Called tech line 7730558326 and put oven in diagnostics. Found code for vent fan error. Tech line recommended replacement of both fans. ; ordrng 2 W11248652 (blower)s
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Austin, TX 78737
Brandon
Job Details: 04/20/2021
"Arrived on site for customer complaint of unit not producing ice, found failed compressor.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Taylor, TX 76574
Andy
Job Details: 04/20/2021
Arrived on site for range burners not heating. Tested and inspected unit and found failed elements. Ordering needed parts. DTC.; ordrng 1 W11396790 (Element) and 1 W11396792 (Element) and 1 Seenote (DTC)
We serviced a
KITCHENAID RANGE
Model KDRP487MSS02
Near Austin, TX 78735
Kevin
Job Details: 04/20/2021
"Arrived on site and inspected range and found F02 showing on display. After discussing with homeowner Found cycling power to range has not been attempted. Turned off breaker and after waiting 30 seconds Turn the breaker back on and all function has returned to the range and both ovens will now heat properly.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Briarcliff, TX 78669
Brandon
Job Details: 04/20/2021
"Arrived on site for customer complaint of oven not heating properly, I reset control board, tested unit, both ovens heating properly, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Georgetown, TX 78633
Wesley
Job Details: 04/20/2021
Arrived onsite and installed new icemaker for no production issue. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78701
Richard
Job Details: 04/20/2021
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78701
Jacob
Job Details: 04/20/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECMS00
Near Spicewood, TX 78669
Brandon
Job Details: 04/20/2021
"Arrived on site to replace parts, I did not have all parts to do repair. ; ordrng 1 WP67001668 (Plate) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Austin, TX 78731
Luis
Job Details: 04/20/2021
Arrived on site for damaged freezer door replaced freezer door checked door seal good.
We serviced a
GE WASHER
Model GHWS8355H0MC
Near Austin, TX 78724
Matthew
Job Details: 04/20/2021
"Arrived onsite to replace previously diagnosed parts. Replaced rotor, stator, shifter and FPS sensor. Tested unit and did not resolve any issues. Placed in diagnostics and heard grinding coming from gearcase. Unit will need gearcase replacement but not certain replacement would correct ongoing issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Jonathan
Job Details: 04/20/2021
"Arrived on site to install previous diagnosed part. Removed failed FC light and installed new. Found same issue. Removed filter cover and jumped lights. Found ice maker housing rear light failed. Removed failed LED and installed new (TS). Tested door operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/20/2021
Arrived on site for FL ERROR CODE - GETTING REALLY LOAD THEN THE ERROR CODE APPEARED RANDOMLY DURING THE CYCLE. Removed filter trap inside drawer and cleaned out gunk inside. Found hot water valve screen was discolored and was most likely the cause of the FL error. Removed hot water valve and installed new hot water valve. No leaks detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Austin, TX 78756
Luis
Job Details: 04/20/2021
"Arrived on site for freezing in fresh food and door closure issues. Diagnosed unit freezing in fresh food compartment,replaced diffuser that includes temperature sensor,replaced ui. Adjusted wheel base on bottom of unit to allow doors to close"
We serviced a
GE REFRIGERATOR
Model ZISB480DMC
Near Spicewood, TX 78669
Brandon
Job Details: 04/20/2021
"Arrived on site for customer complaint of unit not cooling, found drain pan heater shorted to ground, failed control board, and failed evaporator fan motor. Ordering parts. ; ordrng 1 WR49X10021 (Icing repair kit) and 1 Cnote (Auth/office to reschedule) and 1 Cnote (2 hour job)"
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ1
Near Austin, TX 78729
David
Job Details: 04/20/2021
"Arrived on site to diagnose dryer with no start. Found the paddle in the door switch broken. Replaced door switch and retested. Unit is now working as designed.Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/20/2021
Arrived on site to install previously diagnosed parts. Removed evaporator cover and used steamer to remove all ice and frost build up. Removed evaporator fan and installed new evaporator fan. Removed UI and installed new UI. Ran diagnostics test 3 and 4. Compressor and fans all running as designed.Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near San Marcos, TX 78666
Jacob
Job Details: 04/20/2021
"Arrived onsite for unit possibly being clogged up due to a birds nest. Check the vent tube and lint and what looked to be pieces of red brick fell out of the vent. Checked in the back of the unit as well, and no other obstruction. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Leonardo
Job Details: 04/20/2021
Arrived on site to replace grate. Replaced part test unit and unit test good job complete.
We serviced a
SAMSUNG DRYER
Model DV45K7600EG
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/20/2021
Arrived on site to diagnose a dryer that is making unusual noise. Found rear roller failed and replaced it. All is working properly at this time
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Marcos, TX 78666
Andrew
Job Details: 04/20/2021
"Arrived on site to test unit for erratic behavior with oven portions. Found control was not responding well to inputs and was doing things on its own. Replaced control, tested unit to 350, unit works good. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Pflugerville, TX 78660
Scott
Job Details: 04/20/2021
"Arrived on site for no drain dishwasher. Found customer recently replaced disposal, didn?t remove plug . Removed plug and ran diagnostics all checked normal. No water leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/20/2021
"Arrived on site to install previously diagnosed part. Removed dispenser and installed new dispenser. Ran through diagnostics and dishwasher called for water, spray arms spun, dispenser opened, heard diverter, drained, and heated. No leaks detected. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Paige, TX 78659
Andy
Job Details: 04/20/2021
Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Georgetown, TX 78633
Tommy
Job Details: 04/20/2021
Arrived onsite for refrigerator turning on and off. Upon arrival found unit control chirping. Unit will require control kit. Office to reschedule upon receiving. Jon completed.; ordrng 1 W10789107 (Control kit)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78750
David
Job Details: 04/20/2021
"Arrived on site to diagnose washer throwing error code and not spinning. Found error codes F0E4, F0E5, F0E9. Called tech line, SR7730562936. Verified with tech line that the F0E4 code for water temp is read by the thermistor in the valve, which should read around 50K at room temp. Found thermistor is within range. Ordering control and valves, unit is passing diag but has issues once unit has been running. Office to schedule return. DZO.; ordrng 1 W11419171 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Volente, TX 78641
Lou
Job Details: 04/20/2021
"Arrived on site to inspect refrigerator fan noises and unit showing PO on UI control. Upon further inspection, I checked temps in the FC=6 degrees and RC=37 degrees. I found ice in the bottom of the FC section. Pulled unit from the wall onto my floor protector and inspected the drain tube and found a small gap that I sealed with silicone. Put the unit back in place and disassembled the FC section and removed the ice. I found where there was condensation on the top section of the freezer and once I removed the evap cover, I found a large block of ice in the upper right corner of the evaporator which is an indicator that the FC door had been left open for a period of time. I removed the ice from the evaporator and cleaned off the condensation from the FC section and reassembled the freezer section. No water leaks observed during service, job completed"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Spicewood, TX 78669
Brandon
Job Details: 04/20/2021
"Arrived on site for customer complaint of unit not producing ice, found failed water pan pump, and failed recirculating pump, ordering parts. ; ordrng 1 WPW10489125 (Pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Tommy
Job Details: 04/20/2021
Arrived onsite for dishwasher pinching hose. Upon arrival was let in by Justin. Let Justin know unit cabinet will need new whole that doesnt come out by door hing so both hose and power cord can run through correctly. Took photos to document. Job Completed. Unit will need proper cabinet hole for correct installation before anything else can proceed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS
Near San Marcos, TX 78666
Andrew
Job Details: 04/20/2021
"Arrived on site to test unit for dispenser door not opening. Found dispenser door spring was missing. Replaced dispenser, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78728
David
Job Details: 04/20/2021
"Arrived on site to follow up on console freezing up on customer at random times, roughly 7 times over 6 months. Talked to tech line who recommended we order a new console directly from the Plainfield warehouse for the newest version. Checked firmware versions and found Versions : controller 9.0, Views 2.09.02, Gee 1.01.02. SR7730556521 for tech line case. Office to schedule when we can get part. ; ordrng 1 W11297728 (Console- Order from Plainfield Warehouse)"
We serviced a
GE DISHWASHER
Model GSD2100N00WW
Near Leander, TX 78641
Justin
Job Details: 04/20/2021
"Arrived on site for a dishwasher not working. Upon further inspection I I found that the upper and lower racks were completely rusted and falling apart. The lower wash arm assembly was visibly broken and not working. The tub also had several inches of standing water in it. I tried to run a cycle and it would work on nothing except light wash. The unit would not drain and would just continue to fill. I tested voltage at the terminal block and it was good. I then tested voltage at the pump and found none. I turned the unit off and ohmd out harness and pump. The pump read open and the harness read good. This indicates a bad timer and pump. The unit needs both racks, wash arm, timer, and pump/motor replacement. Other components may be bad, but need to replace parts for further diagnosis. Ordering all parts and waiting for approval to install. Office to reschedule after approval.; ordrng 1 WD22X10055 (Wash Arm) and 1 WD28X10369 (Upper Rack) and 1 WD28X10284 (Lower Rack)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV1
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/20/2021
"Arrived on site for HEATED UP AND DINGED WHEN 'READY' BUT DIDNT FEEL LIKE IT WAS AT 425. IF IT DID REACH DESIRED IT DID NOT MAINTAIN TEMP. TURNED OFF AND TRIED TO TURN BACK ON AND WOULD NOT REIGNITE. Removed warming drawer and found pans stacked up fairly high. Removed drawer and vacuumed floor underneath oven to clear dirt and debris. Set to 350 preheat and used thermocouple to take temps. Bake igniter lit first click. First high temp was 375. Low temp was 326. Second high temp was 366. Low temp was 325. Third high temp was 368. Low temp was 326. Ran another set of temps at 425 preheat and got 446,402. 441,397. 438,399. Customer stated she will not store as much in the warming drawer and keep an eye on any build up of dirt and debris going forward to allow for good air flow underneath oven. Oven heating as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Buda, TX 78610
Robert
Job Details: 04/20/2021
"Arrived on job to replace previously diagnosed parts. Customer said washer still making noise after last repair. Checked cam pulley and found oil leaks from gearcase. Replaced gearcase, belt, cam and UI. After replacement found UI damaged order replacement. ; ordrng 1 W11478524 (UI)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB4
Near Austin, TX 78724
Matthew
Job Details: 04/20/2021
Arrived onsite for coil element performance. Upon inspection found unit was equipped with updated temperature rated safety coils. The customer was experiencing the coil regulating itself. After a brief period the coil would re energize. Instructed customer that this is normal operation on the update coils. Job complete
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Kyle, TX 78640
Robert
Job Details: 04/20/2021
Arrived on job for complaints of not draining. Washer working properly test 3 times.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78759
Kevin
Job Details: 04/20/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
David S
Job Details: 04/20/2021
Arrived on site for UI led not working and the water dispenser not working. We inspected the unit and work area. We found the UI working and ensuing water. I tried to test the deli drawer UI and found it not responsive. We gained a access to the wiring harness and found the black and brown wire cut and not connected any more see so quick pics. We gained access to the deli drawer wiring harness and replaced it with new. We reassembled the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Georgetown, TX 78628
Jonathan
Job Details: 04/20/2021
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Removed door panel and found traces of water from steam vent. Disassembled and cleaned vent area. Assembled and performed diagnostics mode. Found unit still leaking from vent. Removed vent gasket and flipped gasket and found same results. Will need to replace gasket. . Removed gasket and installed new. Performed diagnostics mode and monitored test cycle. Found unit still leaking at steam port. Removed new gasket and reinstalled old.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/20/2021
Arrived on site for Not Making Ice - Refrigerator. Found water inlet tube that pours into the ice mold was frozen oven. Used steamer to free up ice in water tube. Ran harvest on ice maker and water called into ice mold as designed. Recommended they dump any ice produced between now and tomorrow morning. No leaks detected. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, TX 78717
David S
Job Details: 04/20/2021
Arrived on site for oven door handle being damaged. We inspected the door handle and found it scratched. We replaced the door handle. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78704
Jacob
Job Details: 04/20/2021
"Arrived onsite for unit not having any power. Customer update me in letting me know that the unit has been Working for a while now. Check voltage from the plug, was getting 120v but the bottom part of the plug also got 120 v. It some how didn?t have enough power to power the washer. Checked washer for error code and got F5E2 lid lock fault. Could not erase code. Replaced control. Re tested unit in automatic diagnostics. Unit working as designed. No error codes displaying. Let customer know that the plug may need to changed by an electrician incase of a possible power issue. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78132
Andrew
Job Details: 04/20/2021
"Arrived on site to test unit for stuck filter. Found installation company put housing door push in reversed. Adjusted push arm, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Killeen, TX 76542
Tyler
Job Details: 04/20/2021
"Arrived on site for refrigerator needing a previously diagnosed sealed system repair. Union arrival I found unit plugged in but I couldnt find any signs of oil. But dryer was cold and the compressor was to hot to even be able to touch it. Found both fans running and condenser coil was clean and not frost was on the evap coil. I then proceeded with installing a new compressor, ui dryer, and coupler. After I was able to pull a vacuum for 15 minutes then added 4.9 oz of refrigerant as designed for unit. I then ran fridge for 15 minutes and found coil frosting over in freezer and pressures at 0 low side and 150 on the high side. Informed customer to give 24 hrs to cool. Call complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, TX 78726
David
Job Details: 04/20/2021
Arrived on site to diagnose dryer that is not drying well. On arrival found the vent hose was disconnected. Reconnected hose so that unit can vent properly and increase dry. Found even after that heat was intermittent. Checked terminal block and found stripped stud on L1. Replaced terminal block. Retested and unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT571SMYM00
Near Austin, TX 78738
Robert
Job Details: 04/20/2021
Arrived on job for complaints of smell. Freezer has smell in it customer concern it is a possible coolant leak. Water lines in rear of refrigerator normal.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Lou
Job Details: 04/20/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the UI console and blower motor assembly and tested. Unit is operating as designed. Job completed."
We serviced a
AMANA OVEN
Model AGR5330BAB3
Near Austin, TX 78725
Matthew
Job Details: 04/20/2021
Arrived onsite for LR burner not igniting properly. Upon inspection found igniter working. Burner head failed. Replaced burner head and tested unit. Unit is functioning properly. Allowed customer to test. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78753
Scott
Job Details: 04/20/2021
Arrived on site for fridge needing water line . Found supply inlet line end cut off . Ordering line . Call to set return ; ordrng 1 W10900449 (WATER LINE ) and 1 WP2198677 (1/4 COUPLER) and 1 WP2300868
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Austin, TX 78746
Luis
Job Details: 04/20/2021
"Arrived on site for door handle issues. Diagnosed screw holes stripped in handle,replaced defective door handle on freezer door."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78738
Robert
Job Details: 04/20/2021
Arrived on job to replace sump and motor. After replacement test operation no leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78645
Justin
Job Details: 04/20/2021
Arrived on site to install previously diagnosed parts. I installed the new adjusters and the unit is now working as designed. I had the customer pull out the rack and confirm it was good with her. She said it was. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KDRS483VSS03
Near Austin, TX 78703
Leonardo
Job Details: 04/20/2021
Arrived on site to test unit for front burners to high. Test unit and found all burners are good. Found front burners to be power burners and medium burners already turned all the way down job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Leander, TX 78641
Lou
Job Details: 04/20/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the adjuster wheels falling off, I removed and replaced the adjuster kit and tested. Upper rack is operating as designed. Also, while on site, I found that both rack stops were missing and customer did not know what happened to them. Using 2 stops from my van stock (WPW10508950), I installed both and tested the upper rack and it operates as designed. No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Round Rock, TX 78681
David S
Job Details: 04/20/2021
"Arrived onsite for cooktop knob peeling and the burner heads discoloring. I inspected the unit and work area. I found the knobs peeling completely, I found the burner heads rusted and the burner caps developing pits. I replaced the knobs, burner heads, and burner caps. I tested the unit and adjusted the valves. All burner heads are working as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model KSGB900ESS2
Near Austin, TX 78749
Leonardo
Job Details: 04/20/2021
Arrived on site to replace cooling fan and console. Replaced both parts test unit and unit heating to 350 job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, TX 78633
Jonathan
Job Details: 04/20/2021
"Arrived on site for washer vibration during use. Customer did say unit is not walking. Performed diagnostics mode and checked for fault codes, none found. Ran automatic test cycle and monitored operation. Ran spin and agitation with top up. Found basket roundness good. Inspected upper damper rods, good. Inspected gearcase, clutch and lower dampers. All checks good, no water leaks detected. Spoke with customer on operation and user care guide."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Taylor, TX 76574
Jimmy J.
Job Details: 04/20/2021
Arrived on site for WATER IS NOT DISPENSING- BRAND NEW FILTER. STARTED TO WORK OK FOR A LITTLE BIT NOT ITS JUST SPITTING OUT AND MAKING A WEIRD NOISE WHEN DISPENSING. Found filter was not turned all the way clockwise to allow it to seat properly in the filter head. Water dispensing as designed. No leaks detected.
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Leander, TX 78641
David S
Job Details: 04/20/2021
"Arrived on site for wall oven reinstall, tested unit, unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Austin, TX 78702
Richard
Job Details: 04/20/2021
Arrived onsite for the oven range not heating. During testing found that the broil and bake are not working. Called SW and we went through the testing process. We found that there voltage coming from the control to the DSI board. Checked for DC voltage to the broil and bake electrodes the DSI board is not sending out voltage. Checked to see if gas valve was open . Found that it is open. The DSI board and Regulator will need to be replaced. Ordering parts and office to schedule. ; ordrng 1 WPW10511278 (Dsi)
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 04/20/2021
Arrived onsite for unit not heating. Tested unit. Unit not heating. Upon further inspection. Found that the 3 pin connector was not connected to the gas valve. Plugged connector back in. Tested unit. Unit is now heating. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Del Valle, TX 78617
Jacob
Job Details: 04/20/2021
"Arrived onsite for unit shaking a lot during washing. Put the unit in diagnostics and got no error codes. Looked at the floor and saw some damage to the floor from the front left foot and back right foot rubber had come off, causing the unit out of balance. Took pic in quick pics. Called tech line. Said to replace leveling feet to the unit to help with the vibration issue. Got sr#7730559834. Ordered part. Office to reschedule ; ordrng 2 W10888529 (feet-lvlng)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elgin, TX 78621
Andy
Job Details: 04/20/2021
Arrived on site for refrigerator light issues. Tested and inspected unit and found issues with module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Bertram, TX 78605
Cliff
Job Details: 04/20/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker power wire not connected. Rewired icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Pflugerville, TX 78660
Matthew
Job Details: 04/20/2021
Arrived onsite for refrigerator not cooling in both sections. Upon inspection found ice buildup over evaporator cover and return vents frozen over. Thawed ice and removed evaporator cover. Evaporator was completely frosted over. Ran diagnostics and forced defrost but heater would not energize. Recorded error code for defrost sensor. Tested heater directly and did not show open. Will order and replace sensor and retest. Ordering heater and control just in case. Office to reschedule ; ordrng 1 W11203924 (contrl-box) and 1 W11342162 (HARNESS ) and 1 WP2323198 (defrost heater) and 1 WPW10384183 (thermistor)
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Austin, TX 78759
Scott
Job Details: 04/20/2021
"Arrived on site ,replaced bleach hose and both clamps . Poured water thru hose no leaks detected. No leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Georgetown, TX 78628
Tommy
Job Details: 04/20/2021
"Arrived onsite for front left burner not igniting, found unit igniters and has operating as designed but left head and cap not making good connection ordering both office to reschedule upon receiving parts. ; ordrng 1 WP8286813 (Front left burner) and 1 WPW10597129 (Caps)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Austin, TX 78735
Richard
Job Details: 04/20/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cedar Park, TX 78613
David S
Job Details: 04/20/2021
Arrived on site for fridge door not sealing. I inspected the unit and work area. I found the door gasket no sealing properly. I went to replace the door gasket and found the new gasket damaged in the box. I am ordering the fridge gasket to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10860480 (Rc gasket)
We serviced a
ROPER DRYER
Model REX6634PQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/20/2021
"Arrived on site to test unit for not operating. Found unit receiving proper voltage. Timer was receiving proper voltage but not send voltage. Also found thermal fuse was bad. Replaced timer and thermal fuse. Tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/19/2021
Arrived on site to diagnose a dryer that is not heating. Found failed cutoff t-stat and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, TX 78628
Jonathan
Job Details: 04/19/2021
Arrived on site for cooktop having low flame to no flame. Inspected unit and work area. Tested operation and verified failure. Removed gas line to unit and tested pressure out of line. Found low gas pressure to unit. Called Whirlpool tech support and spoke with Chris. Recommend to replace regulator since gas line was removed. Found low gas pressure to unit. Since gas line removed was informed to replace regulator . Installed new regulator with same results. Sr#7730544052.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for a large dent, upon inspection found the microwave door bent by axle, replaced door and tested with no issues. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 04/19/2021
"Arrived on site to test unit for RC freezing everything. Found RC was 25 degrees upon arrival. RC thermistor was out of range reading 65-70 degrees at 4215 ohms. Verified damper operating correctly and FC thermistor was in range. Heater tested good. No blockage in drain tube from drip pan. Replaced thermistor, tested unit and waited till temp was at 45 degrees. Thermistor is now reading correctly at 6000ohms. Unit not hooked up to water. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wimberley, TX 78676
Richard
Job Details: 04/19/2021
arrived onsite for the dishwasher not washing. Replaced the sump and pump motor and it tested good and no leaks detected complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Fischer, TX 78623
Richard
Job Details: 04/19/2021
"Arrived onsite for the microwave not working. During testing could not find anything wrong with the microwave. Took down the microwave and took apart and tested cap, mag, thermistor, switches, all tested good. Put microwave back together and installed it and plug it in and it started to work. Its heating just fine. Complete.
We serviced a
JENN-AIR DISHWASHER
Model JDB1275AWY
Near Manchaca, TX 78652
Brandon
Job Details: 04/19/2021
"Arrived on site for customer complaint of unit not cleaning well, I found unit needed to be cleaned out, and use a dishwasher cleaner, found rinse aid needed to be used, I tested every function of the dishwasher, unit tested good. Instructed customer to clean, and use rinse aid."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Leander, TX 78641
Jonathan
Job Details: 04/19/2021
Arrived on site for oven losing sound for timer and preheat. Inspected unit and work area. Performed diagnostics mode and found error F6-E4 occurred. Tested sound output in normal settings and found on. Tested sound and found no working as designed. Found speaker is in the UI. Will need to replace UI. Found no eta available on part. Office to schedule appointment when ETA is available.; ordrng 1 W11297709 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78704
Jacob
Job Details: 04/19/2021
Arrived onsite to replace sump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete. Collected remaining balance.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW1
Near Georgetown, TX 78633
Tommy
Job Details: 04/19/2021
Arrived onsite for dryer not heating as well. Upon arrival found unit is operating as designed but unit rear was clogged and unit pipe maybe sealed at top.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. I installed the adjusters and tested the unit. The unit is now working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Canyon Lake, TX 78133
Richard
Job Details: 04/19/2021
Arrived onsite for the washer not filling with water. During testing found that the extra power was on causing the issue. Advised customer on what the extra power feature does and how it works. Advised customer to turn it off when running a cycle. All functions tested good complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78130
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect range for not allowing oven heat or time selection, upon inspection found the control board shorted causing issue, replaced control board and all functions returned. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Leander, TX 78641
Justin
Job Details: 04/19/2021
"Arrived on site to install previously diagnosed parts. I installed the new bottom cover, fitting, and burner. I then tested the unit and the broiler was now working as designed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/19/2021
Arrived on site to install previously diagnosed parts. Removed spring loaded hinges from both doors and installed new spring loaded hinges in both doors. Doors open and no longer swing closed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Niederwald, TX 78640
Robert
Job Details: 04/19/2021
Arrived on job for complaints of noise. Found the washer off balance tub hitting side during spin cycle l adjusted level and ran calibration. No leaks detected at time of service.
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/19/2021
Arrived on site to install previous diagnosed part. On return customer stated that lower oven was giving same error code. Called tech support and spoke with Andy. He stated due to top one be the main it will occur while using lower. Removed unit to gain access to cooling fan. Removed failed fan and installed new. Assembled not and tested operation. Installed unit and tested operation. All tested good. (SR# 7730491092). Delete it error code history.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Austin, TX 78728
David
Job Details: 04/19/2021
"Arrived on site to diagnose oven that was tripping breaker whenever plugged in. Plugged in and tested unit, and could not get it to turn on without immediate failure. Unplugged everything from board except relays and P8 connector. Found unit would trip every time P8 was connected, showing a failure in L1. Did not have control and harness at time of service. Returning with parts to resolve..; O-emld tckt"
We serviced a
GE WASHER
Model GFWN1100L0WW
Near Austin, TX 78702
Matthew
Job Details: 04/19/2021
Arrived onsite for washer taking a long time to wash a cycle and shutting off. Upon inspection found multiple stores codes 22/23 for long fill/ no fill. Customer stated does take a long time to fill. Unit will need valve replaced. Unit is stacked and in tight area. Requesting two man for job. Will need AUTHO. Office to reschedule ; ordrng 1 WH13X10029 (washing machine 2-in)
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Austin, TX 78759
Scott
Job Details: 04/19/2021
"Arrived on site for oven taking an hour to come up to temp. Found bake element burned out . Replaced bake element . Preheated normally. Job complete . No gas leaks detected at time of service."
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Georgetown, TX 78628
Tommy
Job Details: 04/19/2021
"Arrived onsite for previously diagnosed parts. Upon arrival found unit off at breaker, replaced unit thermostat and unit wiring, turned unit on at breaker upon turning on unit sparked at outlet red wire surged. Spoke with client about having electrician come check out outlet before putting more parts in unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, TX 78704
Robert
Job Details: 04/19/2021
Arrived on job to replace valve previously diagnosed. After replacement test operation cycle icemaker and it filled with water. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/19/2021
Arrived on site to replace control and evap fan from previous diagnosis. Found unit was misdiagnosed. Found RC evap thermistor was not in proper location(took pic). Found thermistor reading correctly with 3550ohms at 67 degrees and 5200ohms at 50 degrees. Evap motor operating as designed. Door gaskets sealing properly. Secured thermistor to proper location(took pic). Also found RC drip pan was bowed. Leveled pan by installing shims. Tested unit. Unit works good. Drain tube not obstructed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near San Marcos, TX 78666
Noah D
Job Details: 04/19/2021
"Arrived on site to inspect unit for not washing dishes correctly, upon inspection found the unit had not been pump water around, Replaced both board and pump with no issues, checked for leaks. Complete"