Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8753 customer reviews

Richard P.

Richard P.

WASHER MAYTAG MVWC425BW0 "Arrived onsite to install new parts ordered. Installed new motor,capacitor,belt,cam assembly, control, actuator. Tested washer and washer will not go into the spin cycle. There was an error code F7E6 motor fault code. Ordering lower harness and upper harness. ; ordrng 1 W10291177 (harns-wire) and 1 W10692115 (harns-wire)"

Near Frostwood Dr, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for noise complaint ran u it through diagnostics found noise from damper control,customer verified complaint is from damper. Called tech suppprt per tech support need to replace damper control again. ; ordrng 1 WPW10479155 (DAMPER)"

Near Landa St, New Braunfels, TX 78130
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DC4 "Arrived on site to install previously diagnosed parts, per last tech wash plate bolt will need to be broken off to repair unit. Could not break bolt off. Will need to also replace outer tub along with basket, gearcase and wash plate. Will also need to replace suspension to properly complete repairs. Ordering needed parts. Office to schedule. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10512161 (TUB) and 1 W11130356 (SUSPENSION )"

Near Red Yucca Rd, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR GE PSB48LSRABV "Arrived on site for customer complaint of unit not cooling properly, found freezer at 57 degrees with compressor and fans running, found fresh food section at 43. Found sealed system issue. Ordering compressor, evaporators, 3 way valve, condenser, heat exchanger, filter drier, and access valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WR17X11757 (heat exchanger asm) and 1 WR57X10054 (3-way valve) and 1 WR78X23067 (compressor) and 1 WR84X10068 (condenser asm) and 1 WR85X10065 (evaporator asm ff) and 1 WR85X23077 (complete evap asm fz)"

Near Flite Acres Rd, Wimberley, TX 78676
Joseph C.

Joseph C.

DRYER WHIRLPOOL WGT4027HW0 "Arrived on site for “not heating” complaint. Inspected unit and found no continuity, at gas valve solenoids. Removed and replaced gas valve solenoids. Unit will drop voltage, as soon as start button is depressed. Spoke with David, at Techline(Ref# 7726205202). Ran through checks with him. No conclusive answers. Ordering new motor. Suspect voltage drop, at centrifugal switch. Request two hours. Office to set return schedule, due to time request. ; ordrng 1 279811 (motor!dryer) and 1 TWOHOURCALL (TWO HOUR CALL )"

Near W 29th St, Austin, TX 78705
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit staying on. Customer had gas to the unit off. Turned gas on to test unit and heard the gas escaping. Immediately turned gas back off. Instructed customer to contact plumber to locate gas leak to fix the gas leak.

Near Palace Pkwy, Austin, TX 78744
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an icemaker not producing ice. Performed diagnostics and found unit was not filling with water at all. Removed bottom panel and could not feel fill valve actuating. Replaced fill valve. Could now feel fill valve opening, but still not filling. Diagnose optic mode showed reservoir was full, but it was not. Replaced record pump with water level sensor in it. When removing the pump the wiring going to the drain pump harness pulled out of the connector. Attempted to repair the harness but will need new wiring as part of drain pump. Unit does now fill, but needs drain pump. Ordering 1 WPW10489125 drain pump. ; ordrng 1 WPW10489125 (pump)"

Near Las Ventanas Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR LG LFX31925ST/06 "arrived on site to inspect refrigerator ice maker. Upon further inspection, the customer advised that the ice maker was leaking and they removed the ice maker and when they reinstalled it, the ice bin got jammed and could not be removed. I was able to get the ice bin removed and adjusted the ice maker assembly and tested. The unit is operating as designed and no leaks were found. No water leaks observed during service, job completed."

Near Remington Rd, Cedar Park, TX 78613
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and found control to be incorrect. Advised maintenance. Ordering correct control. Office to reschedule. ; ordrng 1 W11334214 (CONTROL)

Near Barton Springs Rd, Austin, TX 78704
Lou S.

Lou S.

WASHER LG WM3470HVA "arrived on site to inspect washer leaking. Upon further inspection, the customer had a load finishing with the wash cycle and I pulled the unit away from the wall and found soap suds at the back of the unit. I found that suds were coming from the vent tube at the top of the drum assembly. I ran the unit through test mode and found a lot of suds in the basket ark the end of testing. Customer advised that they have a water softener. I advised the customer to cut way back on detergent use as the softener doesn’t allow the water to break down detergent very well. No water leaks observed at the end of testing, job completed. Customer requested to leave the unit pulled from the wall to allow them to clean behind the unit."

Near Ivalenes Hope Dr, Austin, TX 78717
Kevin B.

Kevin B.

DRYER GE GTD65EBTL0DG "Arrived on site and found wind dryer and started it makes a scraping noise, disassembled dryer and found the noise is due to a drum making contact with fan shroud. Took one picture. Straightened fan shroud as much is allowed to allow for spacing, there is no permanent repair for the issue and is considered normal. Job complete"

Near Saddlehorn Dr, Dripping Springs, TX 78620
Al R.

Al R.

COOKTOP WHIRLPOOL KICU509XSS

Near Mill Creek Dr, Salado, TX 76571
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found no ice production, turned off power to fridge for one full minute to reset control boards and clear error codes. ran test 120 and icemaker cycled properly. Ran test 97 and icemaker did not fill with water. Inspected fill tube and found one blue wire is broken, took pictures. ordrng 1 W11230096 (FILL TUBE )"

Near Mirela Ann Rd, Dripping Springs, TX 78620
Chase S.

Chase S.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site customer complaint was washing machine was not filling with proper water filled the unit several times cannot find anything wrong with the unit

Near Morning Sun Ln, McGregor, TX 76657
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site and inspected refrigerator and found ice will not dispense, found broken wires at the bottom of freezer door. Took pictures. A new door will need to be ordered to correct issue. ; ordrng 1 LW11038917 (DOOR) and 1 NEEDAUTHO and 1 WPW10249913 (gasket-fip)"

Near New Country Rd, Kyle, TX 78640
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for frost buildup in freezer. Performed diagnostics mode and found unit reading defrost sensor opened. Gained access to control and measured defrost circuit and found 49 K ohms. Called tech support and spoke with Chris he stated that ready was to high and to replace defrost sensor again. Verified model # and found engineering digit 01 and on work order marked as 02. Performed diagnostics mode and tested defrost sensor and unit was reading sensor good. Ran defrost cycle and found unit defrosting. Office to schedule appointment when ETA is available on parts. ; ordrng 1 SEESTICKYNOTE (Part research) and 1 W11174836 (MAIN CONTROL) and 1 W11214887 (CONTROL) and 1 W11366397 (DEFROST SENSOR)

Near Lambert St, Andice, TX 78628
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site and found rack stop had come out of place. Installed rack stop. Advised customer on use and care. All checks good.

Near Northforest Dr, Austin, TX 78759
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4950HW0 Arrived onsite for customer complaint of dryer timer not moving. Removed console and found timer motor hot to touch. Removed and replaced timer assembly. Reassembled and tested. Timer now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Ida Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXS30776D Arrived on site for refrigerator not cooling. Measured temperature in FC at 29° and RC at 57°. Measured amp draw at compressor and found .24 amps. Checked voltage to compressor and found 164 volts. Checked pressure on sealed system while in test mode. Found low side pressure at 40 PSI and high side is at 70 psi. Called tech support and spoke with Colin he stated that compressor is not pumping like it should. Will need to replace compressor. Confirmation # TCC19102465. Office to schedule appointment when ETA is available.; ordrng 1 ACCESSVALVE and 1 COMPRESSOR and 1 EVAPORATOR and 1 FILTERDRIER and 1 SEENOTE (OFF TO SCH)

Near Saw Grass Cove, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for icemaker issues and only dispensing crushed ice. Removed assembly found harness not connected to solenoid,installed harness to solenoid,found icemaker missing shutoff arm and extension. Installed a shut off arm and extension powered unit on icemaker ran through a cycle and filled with water no leaks."

Near Sydney Cir, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 "Arrived on site for no cooling both compartments .found unit on and nothing running . Both compartments were room temp . No ice ,evap was completely dry . Pulled cover off compressor . Checked connections on relay . Unplugged unit , when reapplied power fridge came on . Ran diagnostics all checked normal . All fans running and great frost pattern on evap. Temp control is believed to caused no cool .No water leaks detected at time of service .job complete ."

Near S MoPac Expy, Austin, TX 78746
James C.

James C.

RANGE WHIRLPOOL WFG320M0BW2 Arrived on site and tested operation. I found no spark from cooktop igniters. Tested for proper voltage to spark module and found to be correct. Installed new module and tested. Unit working properly. Job complete

Near Pecan Valley Dr, Marble Falls, TX 78654
James C.

James C.

WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. I found agitator not operating properly and making an odd sound. Upon further inspection I found agitator loose. Secured agitator bolt and tested operation. Unit tests good. Job complete

Near Perryville Loop, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit not drying dishes, ran diagnostics and found dispenser not dispensing, found solenoid jammed removed and replaced dispenser and tested good. No leaks on site"

Near N Mays St, Georgetown, TX 78626
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not heating, found element and fuses good, found relay on control to be stuck,replaced control and tested good"

Near Muster Bnd, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW2 "Arrived on site and found F8E1 saved error code, ran all functions in manual diagnostics cycle and everything passed. Found drain hoses inserted approximately 2 feet down into stand pipe. F8E1 on Tech sheet recommends no more than 4 1/2 inches. Corrected this and ran a calibration cycle, washer should now be operating properly, no water leaks from connections at time of service."

Near El Dorado Dr, Austin, TX 78737
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Arrived on site for customer complaint of unit freezing on fresh food evaporator, found unit needs controls, harness, evap cover, and air tower. ; ordrng 1 W10860238 (air-tower) and 1 W10860238 (air-tower) and 1 W11089931 (panel-ui) and 1 W11211387 (EVAP COVER)"

Near Upland Ct, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine making to much ice. Performed diagnostics mode and found control reading bin thermistor. Tested bin thermistor and found 7.32 K ohms. Removed thermistor and ran warm water over and and found resistance dropping. Performed diagnostics mode with thermistor unplugged and control was reading open circuit. Removed thermistor and installed new. Spoke with customer on repair. All tested good, no water leaks detected."

Near Vp Ranch Dr, Georgetown, TX 78628
Andy  B.

Andy B.

DISHWASHER KITCHENAID KUDS30FXSS9 "Arrived on site for dishwasher leaking water. Upon arrival customer informed that is not issue. Issue is top rack is loose but also while on site to double checking for leaks. Checked for leaks and found non. Inspected top rack and found failed adjusters. Found service pointer on issue and unit falls in to have adjuster kit replaced with service and labor covered, also Skyped office to verify this and it is covered. (Service pointer# W10756177B) ordering part no water leaks present at time of service.; ordrng 1 W10712394 (ADJUSTER KIT)"

Near Lindenwood Cir, Austin, TX 78731
Joseph C.

Joseph C.

RANGE UNKNOWN WVW51UC0FS2 "Arrived on site for “fan buttons on venthood, will not stay down” complaint. Inspected unit and found low and high fan speed buttons failing to stay depressed. Ordering new control. Part is PSP. ; ordrng 1 W11328754 (CONTROL)"

Near Robert Browning St, Austin, TX 78723
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of unit not draining, found plug in disposal was not removed, I removed plug, unit tested good."

Near Research, Canyon Lake, TX 78133
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for unit not responsive to touch, found console to be faulty, replaced console and tested good"

Near Muster Bnd, Georgetown, TX 78626
Chase S.

Chase S.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was washing machine still wouldn’t work started it it worked perfectly fine ran the unit numerous times the customer even started the unit and it worked for her too she’s gonna call back if it has any more problems

Near Cobbs Dr, Waco, TX 76710
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for the refrigerator with the light not working. I found the bulb loose and not screwed all the way in the socket. I tightened the bulb and the unit worked as designed. Call complete.

Near Pflugerville, TX 78660
Clif L.

Clif L.

COOKTOP WHIRLPOOL JIC4430XB unit giving Erico due to failed control. Due to part availability controls not on hand today for repair and office will need to order through manufacturer. Office will need to contact homeowner with updated information as soon as possible. ordrng 1 W10857232 (module)

Near Highway 290, Elgin, TX 78621
Chase S.

Chase S.

OVEN KITCHENAID KODE500ESS04

Near Chalet Ln, Waco, TX 76712
James C.

James C.

OVEN WHIRLPOOL RBD305PDB14 Arrived on site and installed rebuilt control. Tested operation and found unit working properly. Job complete

Near Dove Rd, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS42MDX05 "Arrived on site for no cool. Removed cover found uv dye on heat exchanger diagnosed leak in sealed system, removed all sealed system components installed compressor,heat exchanger,evaporator,a uv drier and tracks vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly

Near Timber Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and disassembled refrigerator to replace fresh food evaporator thermistor, found that thermistor harness was ordered incorrectly. The part that is needed is the fresh food evaporator motor and thermistor together. Reposition the original thermistor so the customer can use the refrigerator in the meantime. The refrigerator should not frost over before the new part arrives. No water leaks from connections at time of service.; ordrng 1 NEEDAUTHO and 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap)"

Near Fletcher Bend, Buda, TX 78610
Robert J.

Robert J.

DRYER WHIRLPOOL WED92HEFW2 Arrived on job for complaints of service noise. Found the blower wheel loose . Relight wheel and test.

Near Tejas Pecan, New Braunfels, TX 78130
Brandon C.

Brandon C.

WINE COOLER JENN-AIR JUBFR242HL00 "Arrived on site for customer complaint of door being damaged, found new door was damaged in box.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11360697 (DOOR)"

Near Triple Peak Dr, Canyon Lake, TX 78133
James C.

James C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and tested inspected unit for leaks. I found unit leaking from motor.Installed new sump and tested operation. Unit tests good. Job complete

Near Spring Creek Dr, Liberty Hill, TX 78642
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for customer complaint of RH door not sitting flush on SxS refrigerator. Found gap closer on top of door than bottom. Was able to adjust hinge and level unit. Door now sits flush. No other issues found. All water connections were dry at time of service.

Near Cross Dr., Temple, TX 76502
Thomas L.

Thomas L.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site for center burner not igniting. Tested unit to find that the center burner Was not fully seated into the burner head. Seated burner Correctly and tested. All burners are working properly.

Near Salice Dr, Austin, TX 78717
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool condition. Unit was previously diagnosed to have a sealed system failure. Turned unit on and diagnosed the situation.. Found that the capillary tube started to get cold and then started to freeze and frost. That’s indicating a restriction. Removed full charge of refrigerant. Replaced filter dryer and installed low side valve. Pulled vacuum. Recharged unit. Unit is now starting to cool. Customer will allow 24 hours for unit to reach normal operating temperatures. All water connections were dry.

Near Ephraim Road, Austin, TX 78717
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7300DW1 "Arrived on site for washer making squeaking sound when in spin mode. Inspected unit and work area. Checked for leakage of gear case, none found. Per diagnostics mode and checked fault codes. Found stuck key error. Ran Manuel spin test and identified noise. Found failed gear case and clutch.

Near Sierra Mar Loop, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to replace door panel to unit. Replaced door panel. Tested unit, unit test good. Job complete"

Near Cromwell Dr, Kyle, TX 78640
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to inspect microwave no heat. Upon further inspection, I tested the unit with a cup of water for 30 seconds. The water did not heat. I removed the unit form the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode. Retested the unit while I had it down and it operated as designed. I placed the unit back in its place and retested and it operated as designed again. I advised the customer of my repairs. Job completed."

Near Melda St, Leander, TX 78641
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT730PAHB0 Arrived on site customer complaint was it would not wash properly put it in test mode would not actually wash the dishes replace the sump assembly it started leaking down there a little pen holes then one of the hoses need to re-order sump assembly; ordrng 1 W11085683 (pump&motor)

Near Castleman Creek Rd, Hewitt, TX 76643
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I evacuated the sealed system. I replaced the UI, main control, compressor, evaporator, RC evaporator motor, and filter drier. I installed a service tap. I vacuumed the system and then charged the system with 5.5 oz’s of R134A. I tested the refrigerator and found it working as designed. There were no water leaks present at the time of service. Call complete."

Near Rosa Park Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and found unit operating with failed door. Door falling apart and keyboard not operating. Advised customer that door is needed. Office to reschedule. ; ordrng 1 W11186045 (DOOR )

Near Tasmanian Tiger Trace, Austin, TX 78728
Clif L.

Clif L.

FREEZER GE PYE22PSHHSS Arrived on site today no say refrigerator that is not cooling properly. Found main control board not operating properly causing intermittent cooling issues. Board will need to be replaced to complete repairs. ; ordrng 1 WR55X30806 (CONTROL)

Near Lost Pines Ave, Bastrop, TX 78602
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher not latching. Upon arrival customer informed that it’s now working. Tested and inspected unit and found door strike a little misaligned. Made adjustments and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Summit Glory Trail, Briarcliff, TX 78669
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for cooling issues . Ran temp checks ,fresh was at 34 ,freezer 24 . All fans working ,compressor working . Found uv dye in evap tray and and on some welds . Found also round ball of ice build up in freezer where evap weld are . Ordering evap ,compressor ,drier uv,service port ,weigh 2 hrs . No water leaks detected at time of service . ; ordrng 1 2HRS and 1 SERVICEPORT and 1 UVDRYER and 1 W11209866 (COMPRESSER) and 1 WPW10313899 (evaporator)"

Near Coit Rd, Austin, TX 78744
Paul R.

Paul R.

REFRIGERATOR MAYTAG WRT318FMDW00 Arrived onsite for the refrigerator not cooling correctly or making ice. I found a restriction in the system and the unit a little over charged. My first readings with gauges were 200 psi on the high side and -10 on the low side. I checked the evaporator and found ice build up at the capillary entry to the coil. I removed some refrigerant and when I had the high side at 120 psi the low side was in a -20 vacuum. I recovered the refrigerant and replaced the filter drier. I vacuumed the system and charged it with 4.16 oz’s of R134A. I checked the pressures again with the exact charge and the low side was still showing -20 psi and the high side was at 120 psi. The evaporator had no frost pattern. I evacuated the charge and unsoldered the capillary tube at the evaporator. I found the end of the tube clear. I pressurized the high side at the dryer and I had good pressure out of the capillary tube at the evaporator for about 5 seconds then I could hear somethi

Near Copano Cove, Round Rock, TX 78664
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF540PADB0 Arrived on site and inspected unit to find that no leaks present. Advised customer on unit status.

Near N Mopac Expy, Austin, TX 78759
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KUDE60FVPA3 Arrived onnsite and found unit with unresponive UI. Advised customer that repair could be attempted to swap main control. Upon opening found UI rusted out.

Near Escondido Cove, Austin, TX 78703
Richard P.

Richard P.

OVEN GE PT7050EH5ES "Arrived onsite for the wall oven not heating and has error code f96. Called Ge tech line and they stated that the error was a cooling fan issue. They stated to replace cooling fan, fan sensor, control. ; ordrng 1 WB26X24020 (range cooling fan)"

Near Copper Trace, New Braunfels, TX 78132
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW4 Arrived on site to diagnose a washer that is not stopping fill through dispenser and dripping constantly. Found failed water valve assembly not closing properly. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Sunset Ln, Smithville, TX 78957
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW97HEXR0 "Arrived on site for unit leaking. Found debris on glass a causing leak, customer wanted gasket replaced due to mold, removed and replaced gasket bellow and tested good, onleaks on site Bellow

Near S College St, Georgetown, TX 78626
Kevin B.

Kevin B.

VENTHOOD WHIRLPOOL KXW8736YSS0 "Arrived on site and inspected vent hood And found left bulb has failed, swapped it with right hand side lightbulb to confirm socket is operating normally. Explained to customer that lightbulbs are not covered under warranty advised customer that a new one will correct the issue."

Near Dripping Springs, TX
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived onsite for customer complaint of French door refrigerator not cooling both sections. Removed back panel and found compressor not running. Found start device clicking. Removed and replaced start device. Reassembled. Compressor came on and began cooling immediately. Advised customer to wait 24hrs prior to placed items back in unit. All water connections were dry at time of service."

Near Vintage Way, Harker Heights, TX 76548
Clif L.

Clif L.

COOKTOP KITCHENAID KCGS350ESS00 Arrived on site to diagnose a cooktop with burners that are not igniting properly. Tested unit and found burner caps not arranged properly on burner heads. Rearranged caps to proper position and tested unit. Found all is functioning properly at this time.

Near TX-304, Smithville, TX 78957
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5PVEXWS00 "Arrived to inspect no cool on a side by side refrigerator.Confirmed the complaint and removed the evaporator cover in the freezer section and observed a frost pattern from the tube connected to the bi metal. The frost pattern stopped at the bottom of the evaporator.Advised customer this would be a sealed system repair

Near Angelina Dr, Round Rock, TX 78665
Robert J.

Robert J.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on job for complaints of no oven heat. Confirmed no heat to broil or bake. Replaced control and test operation. Oven heating properly now.

Near Rusty Gate Way, New Braunfels, TX 78130
Clif L.

Clif L.

DRYER GE GTD33EASK0WW Arrived on site to diagnose a dryer that will not turn on. Tested unit and found failed door switch and timer assembly. Replaced both parts and found unit still not operational. Wiring harness will need to be replaced to complete repairs. ; ordrng 1 WE15X25312 (HARNESS)

Near Rosanky Cattle Company Rd, Rosanky, TX 78953
Paul R.

Paul R.

WASHER WHIRLPOOL MVWB835DW2 Arrived onsite for the washer with a bad odor. Ms stated the odor had finally gone away but still wanted us to check the unit. I ran service test 51 and the unit completed the cycle and all test passed. The unit smells normal and is working as designed at this time

Near Lofty Ln, Round Rock, TX 78681
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site and installed module. Unit is now operating as designed.

Near Northumberland Rd, Austin, TX 78703
Robert J.

Robert J.

RANGE MAYTAG MGR4452BDQ Arrived on job for complaints of two front burners not working. Found burners rusted and leaks gas. After replacement test operation. No gas leaks detected.

Near W Benbo St, Seguin, TX 78155
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF736SDAB12 Arrived on site to replace controls and icemaker for the refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Juniper Trail, Elgin, TX 78621
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for customer complaint of French door refrigerator not producing ice. Ran test 056 and found error code E5 (Thermistor Error). Removed and replaced ice maker assembly. Reassembled. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Moose Hide Dr, Harker Heights, TX 76548
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to diagnose a refrigerator that’s building some frost in the FC. Examined FC and found that there is only a tiny bit of ice building on the back air chute cover. Advised customer that they will see tiny amounts of ice on the walls at times since it is just frozen moisture. Removed back panel and air chute and checked Evap. Found no abnormal frost or ice on Evap. All is working as designed at this time. Advised customer on user care guide and normal freezer conditions. Call complete.

Near Dapplegrey Ln, Austin, TX 78727
Brandon C.

Brandon C.

COMPACTOR WHIRLPOOL TU950QPXS2

Near Wonder World Dr, San Marcos, TX 78666
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of missing parts. Found the area in question has no part. Customer will get with builder on solutions with cabinet design. Ran diagnostics and tested for leaks.

Near Sycamore St, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer shacking. Inspected unit and work area. Performed diagnostics mode and checked for fault codes, none found. Performed automatic test cycle and found no failures. Ran unit on high spin speed and agitation. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Buttercup Trail, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWB765FC4 Arrived to inspect unusual noises from unit.Ran diagnostics test mode and unit did not make any unusual noises.Customer advised it may be making the noise when clothes get tangled in the agitator.All water lines were dry at the time of service Job complete

Near Blacksmiths Dr, Georgetown, TX 78633
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of not washing. Found washer stuck in drain. Check hose no blockage. Replaced control and test. Ran diagnostics and calibration. No leaks detected at time of service

Near Horseshoe Bend Rd, San Marcos, TX 78666
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Arrived to inspect ice bin not coming from unit.Opened up the left door, pressed the release button and pulled unit from ice maker compartment.Customer was confused on how to free the ice container.All water lines were dry at the end of service Job complete"

Near Scissortail Trail, Georgetown, TX 78633
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIC15PHZS Arrived onsite for ice machine making too much ice. Found that it had a bad thermistor. Replaced thermistor and tested good. Complete

Near Antigua Cove, New Braunfels, TX 78132
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced evaporator fan. Unit checks good. No leaks detected, at time of service."

Near Slayton Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to replace trim to unit. Replaced trim to unit. Tested unit, unit test good. Sending back 1 unused trim panel. Job complete"

Near Bridge Water Loop, Dripping Springs, TX 78620
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOC54EC0AS01 Arrived on site and replaced shattered inner oven door glass. Unit operates properly after repairs.

Near McKittrick Ridge Rd, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER FRIGIDAIRE FGID2466QF5A "Arrived on site o replace console, after replacing, unit tested good."

Near Los Santos Dr, San Marcos, TX 78666
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Arrived onnsite and assisted customer with the tightening of her door handle right side.

Near Preston Ave, Austin, TX 78703
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was fridge would not make ice call tech-support previous time when I was out there they told me to replace the UI interface replace the part ran the icemaker customers gonna call back in if they have anymore problems

Near Greig Dr, Robinson, TX 76706
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for poor drying . Found hi limit thermostat was blowen . Replaced T-stat . Unit is now heating now . No lint build up at time of service . Job complet

Near Milford Way, Austin, TX 78745
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB965HC0 Arrived onsite for the washer leaking water on bedding cycled. Ran diagnostics and found no issues with unit all functions tested properly. Ran the bedding cycle and could not find any leaks. Drain water looked underneath washer and found no water residue and the insulation was dry. While putting the washer back found that the drain connected to washer just popped off with ease. It no hose clamp. Advised customer that this could be the leak. Customer did state that the leak did happen while it was draining. Customer also stated they will put a hose clamp on drain hose.

Near Mission Hills Dr, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for refrigerator not making ice. Tested and inspected unit and found ice bin full of ice. Found old ice in bin And some frost buildup due to dispenser gasket at door. Made adjustments to gasket and instructed customer on use and care and practice for best performance. No other repairs are needed at this time. No water leaks present at time of service.

Near Golf Crest Ln, Lakeway, TX 78734
Arthur B.

Arthur B.

OVEN IKEA IBS550DS03 Arrived onsite for customer complaint of wall oven taking too long to preheat. Tested unit and found voltage @120v. Unit need 240v to heat properly. Advised of findings and to seek electricians. No other issues found.

Near E Main St, Gatesville, TX 76528
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site for no cool. Found lights all off,found unit not running. Powered unit off from ui same issue no change,removed deli control power cycled unit lights came on,unit shutting itself off and on diagnosed failed deli control and failed main control. Installed a new main control and deli control powered unit on compressor and fans powered on,deli control working unit is working as designed.

Near N Bishop St, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer issues.Ran diagnostics test mode and unit provided NO previously confirmed errors.Calibrated the unit.Ran a simulated load and unit preformed as designed.All water lines were dry at the time of service.Customer says problems are seldom, but do exist.I found nothing on this date.Job complete"

Near Malaga Hills Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “door dropping down, when opening” complaint. Inspected unit and found friction pads broken off of hinges. Installed new friction pads. Unit is performing as designed. No leaks detected, at time of service."

Near Vaughan St, Austin, TX 78723
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to inspect whirlpool refrigerator not cooling.Confirmed the complaint and by checking temperatures in both refrigerator and freezer sections (78 degrees in both compartments)I called whirlpool tech line and spoke with KATHY.I checked voltage DC at red and black and got 6.74Voltage AC at black and white and got 122.6Unit will require a compressor, drier and access valve to complete the repair; ordrng 1 876764 (VALVE) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10143759 (UV DRIER)"

Near Vintage Dr, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JFC2070KRS Arrived on site for refrigerator ice maker making noise. Upon arrived customer informed me that it’s not ice maker making noise but something in the back and it makes 2 thump sounds in a row every 1 minute although customer informed me that last time she heard sound was Tuesday. Tested and inspected unit and attempted to reproduce sound with no success. Unit appears to be working as designed. Instructed customer that if unit makes sound again to record it to give some idea. No water leaks present at time of service.

Near Cavalry Ct, Austin, TX 78731
Kevin B.

Kevin B.

WASHER MAYTAG MHW5500FW0 "Arrived on site and inspected washer and found error code F3E1, F9E1, and F8E3. Set washer to run a diagnostic cycle and found it is smoking at the center rear vent exit. Spoke with tech line and they said there is a possibility that the internal heating element has failed/shorted or it is friction from the beginning of a bearing failure burning the bearing oil/grease. possibilities for the error codes include, A failing control board, water level sensor, main harness.

Near San Diego Rd, Austin, TX 78737
Scott  M.

Scott M.

DISHWASHER KENMORE 665.13293K114 "Arrived on site for dishwasher not draining . Found drain motor working . Found something in in drain hose . Couldn’t determine which hose .. No water leaks detected at time of service . ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"

Near Lancelot Way, Austin, TX 78746
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for customer complaint of frost build up in FC section front. Found extreme frost build up bear RH front of FC section. Removed door seal and found door liner warped. Ordering new door and slides. ; ordrng 1 W11301145 (dor-fip SS) and 2 WPW10120018 (cables)s

Near Northern Ave, Gatesville, TX 76528
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on site for damaged door seal. Found gasket ripped,replaced fresh food door gasket adjusted mullion heater checked door operation good checked door seal good"

Near Via Grande Dr, Austin, TX 78739
Lou S.

Lou S.

VENTHOOD UNKNOWN UXT5236BDS1 "arrived on site to inspect venthood lights. Upon further inspection, I found the light lenses were broken on both lights. I remov and replaced both light assemblies and tested. Both lights operated as designed. I tested the venthood and it operated as designed on all speeds. Job completed."

Near Milan Meadows Dr, Leander, TX 78641
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found one leg of power is missing and dryer will not heat, recommended to renter that homeowner be contacted And electrician will be needed to correct outlet. Removed rear panel on dryer and confirmed All components will be operating normally once power is corrected. No lint found in dryer at time of service, job complete"

Near Brasher Dr, Austin, TX 78748
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator ice maker. Upon further inspection, using my jumper wire, I tested the ice maker and it began to harvest dumping the ice that was in the tray then dispensed water into the tray. I removed the ice maker and dumped the water out of the tray then reinstalled it and tested again. This time, the motor began to turn, but got one fourth of the way through harvest and stopped. I removed and replaced the ice maker and tested and it failed. I reinstalled the old ice maker and when I plugged it in, it began to harvest and dispensed water into the tray. I advised the customer of my findings and am ordering another ice maker due to the current one having intermittent functions. No water leaks observed during service.; ordrng 1 WPW10300024 (icemaker)"

Near Laceflower Ln, Leander, TX 78641
David  Z.

David Z.

DRYER WHIRLPOOL WED7590FW1 Arrived on site to diagnose s dryer that was not starting. Found dryer is not even powering on. Tested outlet at the wall and found proper voltage. Job will require 2 man to unstack unit to perform proper diagnostic and repairs. Ordering 1 2MAN and office to reschedule. ; ordrng 1 2MAN (2ND MAN ) and 1 CNOTE (RESCHEDULE FOR 2 MAN.)

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no ice production after power outage, found error code e2 in test 56, I reset control, unit tested good."

Near Heather Brook Ln, Wimberley, TX 78676
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite for customer complaint of french door refrigerator frosting up on RC evaporator frosting up. Customer advised that prior company has been out and replaced control,UI and harness. Removed RC evaporator cover and found left side all frosted over.Called WPL Techline JK SR#7726206122 and advised possible sealed system leak. Ordering compressor and RC evaporator. OF to R/S. ; ordrng 1 8201675 (compressor) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Old Fort Gates Rd, Gatesville, TX 76528
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site for unit with upper rack falling down. Found the right adjuster was broken. The left broke and I was doing the repair. Replaced both adjusters and rack now operates properly. Water connections were all dry.

Near Fair Oaks Dr, Georgetown, TX 78628
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new control panel cover and tested function All is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer will not start a cycle, removed rear panel and found thermal fuse has failed again, also found burn marks on heating element surround. Heating element has expanded during cycle made contact with bulkhead and shorted out dryer. Took pictures of burn marks, Element shorting/overheating is due to no airflow. Customer attempted to clean out vent themselves after the last visit.

Near Summit Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

DISHWASHER KITCHENAID KDFE304DSS0 arrived on site to diagnose a dishwasher that is not heating. Found OWI and wiring harness failed. Both parts will need to be replaced to complete repairs. ordrng 1 W10911101 (harns-wire) and 1 WPW10705575 (sensor)

Near Wilkes St, Smithville, TX 78957
Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of not draining. Found 120v to pump motor not operating. Replaced pump and test. No leaks detected at time of service.

Near Ridge Park Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for unit making noise, loaded unit and started wash, ran through cycle with no issues, advised to video if happened again"

Near Cherokee Rose Cir, Georgetown, TX 78626
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onnsite and found unit operating properly in diagnostics and in regular cycle. Advised customer on how to reset.

Near Westridge Dr, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on job for complaints of no water or ice. Found the supply off. Corrected supply and test. No leaks detected at time of service.

Near Violet Ln, Kyle, TX 78640
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5620HW1 Arrived on site for “no display and no heat” complaint. Inspected unit and found one leg of breaker tripped. Reset breaker. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to test unit for door not closing and latching properly. Tested unit found that both left and right door hinges were broken. Job complete

Near Myers Creek Rd, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER KITCHENAID KDTE334GBS0 Arrived on site and tested operation. I found ui constantly canceling cycles. Installed new ui and tested. Unit tests good. Job complete

Near E Oak Ridge Dr, Marble Falls, TX 78654
David  Z.

David Z.

RANGE WHIRLPOOL WEE745H0FS2 "Arrived on site to diagnose a range that was taking an extended period of time to heat and non functioning burners. Tested voltages at the outlet in the wall and found 240, but only reading 16v at L1 on the range. Tested with a different power cable and same result. Retested outlet and found inconsistent voltages, likely indicating loose connections. Customer will need to resolve issue with outlet before further testing can be performed. Customer did show me the bottom draw was not sliding smoothly and sticking on the right side. Ordering 2 new slides 1 WPW10441804 slide and 1 WPW10441805. Will return with slides on .; ordrng 1 W10441804 (slide-drwr)"

Near William Anderson Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for customer complaint of washplate cap keeps coming off. Found bolt loose. Used blue loctite and tighten screw. Cap now secure. No additional labor charge performed. All water connections were dry at time of service.

Near Serpentine Dr, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator ice maker. Upon further inspection, the customer advised that the ice in the bin has frost on it. I checked the ice and it appeared to be normal. I removed the bin and found ice shavings on the motor cover which is possibly from using the crushed ice selection. Tested the ice dispenser and ice shaving would drop with the cubes. Tested the crushed ice selection and it operated as designed. I found ice shavings on the bottom underside of the bin. I contacted Techline and spoke to Robert and advised of my findings. He advised that it was normal but to replace the separator/ice door assembly. Provided File #7726209406. I am ordering the separator/ice door assemblyNo water leaks observed during service.; ordrng 1 W11324588 (DOOR-ICE) and 1 W11324790 (DOOR-ICE)"

Near Millcreek Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB865GC0 Arrived on site for washer not starting cycle. Tested unit in normal operation. Found cycle stuck on normal and would not allow to change. When press start unit double beeps. Performed diagnostics mode and when attempting to press start for manual test screen goes blank. Removed control and installed new. Found same results. Will need to replace console with assembly. Unit needs chrome console.; ordrng 1 W11162441 (CONSOLE)

Near Swan Flower St, Leander, TX 78641
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4955HW1 Arrived on site for unit not washing . Found lid lock failed also cap failed . Replaced both latch and cap. Ran calibration and test wash . All checked normal . No water leaks detected at time of service .job complete .

Near W William Cannon Dr, Austin, TX 78745
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived onsite for customer complaint of RC section of dual evaporator French door refrigerator not cooling. Found RC all frosted over. Removed all ice from evaporator, found thermistor harness frayed. Removed and replaced RC thermistor, reassembled and observed cooling. Good frost pattern forming.All water connections were dry at time of service."

Near Carroll Dr, Gatesville, TX 76528
Clif L.

Clif L.

DRYER WHIRLPOOL WED4950HW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found debris caught between plastic drum bearing and felt seal. Removed debris and tested unit. Found all is functioning properly at this time.

Near Union Chapel Rd, Cedar Creek, TX 78612
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator water filter not coming out. Tested and inspected unit and carefully removed filter. Customer had another filter on site so I replaced it for them. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Ronay Dr S, Briarcliff, TX 78669
James C.

James C.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site and found evaporator still frozen but cover has thawed enough to access. Steamed away ice from connections and found thermistor has shorted. Installed new thermistor and control. Instructed customer that the unit will need to fully thaw for 24 hours before turning unit back on. Job complete

Near E Hwy 71, Llano, TX 78643
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG320MOBS3 "Arrived on site for unit with handle that came off, found left screw came out and fell in door, removed door . Was able to retrieve screw and re assemble and tested good Took pic of dop and install date"

Near Merlin Falcon Trail, Pflugerville, TX 78660
Tyler B.

Tyler B.

MICROWAVE IKEA IBMS1455DS00 Arrived on site for unit start button not working. Removed panel and found button clip broken. Replaced buttons and tested good

Near Phillips St, Hutto, TX 78634
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HS1 Arrived on site to test unit for hinge broken. Found hinge broken replace hinges test unit and unit test good job complete.

Near Idea Rd, Austin, TX 78741
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “washer will not get out of wash cycle” complaint. Inspected unit and found pressure hose with poor quality connection to control. Reinstalled hose onto control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Moses Ln, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking in fresh food door. Found water in shelf under ice container housing,ice water and melting. Ran diagnostics good air flow from freezer section ran diagnostics all test passed,temps in freezer @15° changed defrost setting,adjusted temperature settings in freezer compartment. Checked ice door seal good,checked door gaskets good."

Near Zen Villa Dr, Austin, TX 78739
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, the customer advised that they have a water softener. I checked the dispenser and changed the rinse aid dial to #2. Placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I placed my multimeter on the black wire at the junction box and found the element read 7-9amps during wash and 7-9amps at the end of testing. Contacted Techline and spoke to JK and advised of my findings. JK advised to turn hot water on at kitchen tap, wash on heavy duty with hi temp wash, heated dry, and sani rinse and at the end of washing, one the door to allow airflow into the tub to assist with drying. Also, advised to use rinse aid. Provided File #7726206491. I advised customer Techline recommendations to get best results. Also made recommendations for use & care and detergent& rinse aid types/use. No water leaks observed during service, job completed."

Near Parke Wind Way, Cedar Park, TX 78613
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of door not closing. Found striker set too high and blocking door. Adjusted striker position. No leaks detected at time of service.

Near Horsemint Way, San Marcos, TX 78666
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site and installed new recirculating pump. Tested operation and found unit working properly.

Near Bunny Run Ln, Horseshoe Bay, TX 78657
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven control panel. Upon further inspection, the customer advised that the control panel operation is intermittent. I placed the unit in diagnostics showing error code F6E4. I cleared the code and while testing the components, the display went blank and the unit rebooted. I removed and replaced the ACU and control panel and tested. Both upper and lower ovens operated as designed. I advised the customer of my repairs. Job completed."

Near Humble Live Dr, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onnsite and replaced door per techline. Corrected issue. Now unit is operating as designed.

Near Kinney Oaks Ct, Austin, TX 78704
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG510S0HB1 "Arrived on site for “right front burner takes long time to ignite and oven will not come on” complaint. Inspected unit and found bad ground to burner head. Removed and replaced burner head. Front burners have a little hesitation, when trying to ignite. Observed air conditioner vents are pointed at front burners. Showed customer. For all conditions, burners are performing as designed. Found oven spark module to be faulty. Removed and replaced oven spark module. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Comedero Way, Manor, TX 78653
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect mullin issues.Confirmed the complaint and removed and replaced it.Unit now operates as designed.All water lines were dry at the time of service.Job complete Customer satisfied

Near Expedition Way, Round Rock, TX 78665
Robert J.

Robert J.

DRYER WHIRLPOOL WED8000DW4 Arrived on job for complaints of noise. Found blower housing not aligned properly. Corrected housing issues and test.

Near S Seguin Ave, New Braunfels, TX 78130
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect leaking drain hoses.Confirmed the complaint and in diagnostics test mode.Removed and replaced the hoses.Reassembled and unit tested as designed.No Leaks.All water lines were dry at the end of service.Job complete Customer satisfied

Near Leonardo Dr, Hutto, TX 78634
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for refrigerator still not cooling. Tested and inspected unit and found. Tested and inspected unit and found harness not fully inserted, reinserted properly and tested unit. All operations are normal. No other repairs are needed at this time. No water leaks present at time of service."

Near Single Peak Cove, Spicewood, TX 78669
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived to inspect dented refrigerator door.Confirmed the complaint and removed and replaced it.Job complete

Near S Heatherwilde Blvd, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR JENN-AIR JSD2695KES Arrived on site and tested operation. I found compressor relay just clicks and will not start compressor. Ohmed compressor windings and found to be good. I found overload rattles when moving around. Unit will need new start device to repair. Installed new start device and capacitor and tested operation. Unit now cooling and allowing for temperature selection. Job complete

Near Wennmohs Pl, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH73521CS4 "Arrived on site to test unit for interior light stays on when door is closed. Tested unit and found that 3 way switch was burned out. Replaced 3 way switch. Tested unit, unit test good.

Near Privet Dr, Austin, TX 78748
Scott  M.

Scott M.

WASHER MAYTAG MVWC465HW2 "Arrived on site for no cold water . Found there is cold water at shut off . Replaced valve . Ran diagnostics all checked normal ,no water leaks detected at time of service . Job complete ."

Near Copperbend Blvd, Austin, TX 78744
David  Z.

David Z.

DRYER FRIGIDAIRE AEQ6000ES2 "Arrived on site to diagnose a non heating dryer. Performed diagnostics and found everything to run, short of heat. Tested thermal cutoff and found everything good. Tested heating element and found a break in the wire of the element.Took unit apart and gained access to the heater assy. Removed and replaced heater assy. Reassembled unit and retested. All is now working as designed. Call complete."

Near Lost Horizon Dr, Austin, TX 78759
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Arrived on site and tested operation. I found unit not defrosting causing poor cooling. Tested defrost circuit and found timer is not advancing. Installed new timer and tested operation. Unit tests good. Job complete

Near Rock Canyon Cove, Marble Falls, TX 78654
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived onnsite and found unit wiring snapped for the icemaker inlet water heater. Ordering door to repair ice maker function issue. ; ordrng 1 W11254954 (DOOR STAINLESS)

Near Alta Vista Ave, Austin, TX 78704
David  Z.

David Z.

WASHER GE GUD27ESSM1WW "Arrived on site to diagnose a washer dryer combo with a dryer not starting. Performed diagnostics. Tested timer, and could hear timer running, voltage going out. Tested door switch and found good. Tested start button and found voltage going to signal. Tested safety switch and fuse voltage and both showing good. Tested heating element and verified all is good. Ordering main control and 2 thermostats as all signal items are testing good. Return with WH16X27251 control, and please order both thermostats, unable to locate part #. Office to schedule return based on parts avail. ; ordrng 1 CNOTE (ORDER BOTH DRYER THERMOSTATS PLEASE ) and 1 WH16X27251 (board & support asse)"

Near Robert I Walker Blvd, Austin, TX 78728
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not cooling. Upon inspection found error code PO. Which means power off. Called tech line to discuss why the refrigerator kept turning off and on at the control board while the refrigerator was still plug in. We ran diagnostics and found that the freezer evap fan was the issue. De thawed ice build up in freezer and replaced evap fan motor and harness. Also replaced control board and UI. Refrigerator tested good and no leaks detected. Complete

Near Elmwood Dr, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for loud noise and draining crackling noise. Tested unit. Found that glass was stuck in the drain motor. Removed glass from drain motor. Tested unit. Unit test good, no leaks at this time. Job complete"

Near Salem Walk Dr, Austin, TX 78745
Chase S.

Chase S.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site customer complaint was would not drain found the dishwasher was not installed properly reinstalled it adjusted the legs ran the unit unit wash and drain all Lines are dry

Near Buckskin Trail, Temple, TX 76502
Chase S.

Chase S.

WASHER WHIRLPOOL WFW5620HW Arrived on site customer complaint was washing machine had error message found the waterline was not on all the way ran into test mode everything work great all lines are dry

Near Sabine Cir, Temple, TX 76504
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of right side panel being damaged, I replaced side panel, unit tested good."

Near Harper Park Drive, Austin, TX 78735
Al R.

Al R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived to inspect no cool situation.Confirmed the complaint and checked temperatures in unit and got 60 degrees in ff section and 60 in freezer section.Removed back panel and noticed the compressor was cool to the touch.Removed and replaced the inverter.Reassembled and unit began cooling.Customer told to limit opening and closing of unit for at least 24 hours.Customer also told to wait for healthy ice production.All water lines were dry at the time of service.Job complete

Near Wayzata Ct, Pflugerville, TX 78660
Chase S.

Chase S.

DISHWASHER WHIRLPOOL WDT970SAHV0

Near Trail's End, Salado, TX 76571
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for unit that will not operate. Arrived to find unit totally inoperable. Disconnected unit from power for five minutes. Reapplied power to unit. Unit now comes on. Set controls. Tested unit at bake and 350. Unit now performs properly.

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for unit that will not heat. Inspected unit to find connection faulty at temperature switch. Reconnected harness and tested. Unit now operate and heat properly. Venting in dryer and house are both clean.

Near Monument Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for unit that will not dry dishes. Customer explained to me that the unit has never dried dishes. Inspected unit to find that one of the wires was not hooked up on the heating element. Corrected wiring issue and heater now gets sizzling hot in diagnostics. All water connections are dry

Near Catania Loop, Hutto, TX 78634
Wesley P.

Wesley P.

DRYER GE GTD42EASJ2WS Arrived onnsite and ordering near in top assembly based on clothing catching complaint. All else checks good. ; ordrng 1 WE03X25576 (bearing top asm)

Near Cicero Ln, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of unit not making ice, found ice maker was turned off, I turned ice maker on, unit tested good."

Near Corner Brook Pass, Austin, TX 78739
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site to install previously diagnosed parts. Spoke with customer and inspected unit and found light stays on with door closed. Removed outer door and closed door with just inner door on and light went off and is making proper contact with switchs. Issue is with outer door and or handle. ordrng 1 W10775493 (OUTER DOOR ) and 1 W10831237 (HANDLE )

Near Sumalt Gap Way, Briarcliff, TX 78669
Al R.

Al R.

RANGE WHIRLPOOL WFE525S0HS1 for damaged trim issue.Confirmed the complaint and removed and replaced trim.Reassembled the unit and unit operates as designed.Job complete

Near N Mays St, Georgetown, TX 78626
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived to install previously ordered part.Recognized it was the exact same issue customers in this building area are having.Called Whirlpool Tech line and spoke with KurtAdvised the representative of the issue and was given SR# 7726199938This is the design of the unit.Condensation is the cause of the water dripping after wash.Wax motor keeps vent closes when unit operates.Wax motor powers down the vent opens, causing the moisture leaks.Which drips out when door opens.Wait hours to open for time for water to evaporator.No parts installed.Customer advised of call.Job complete"

Near Rockport St, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER KITCHENAID KUDI01ILWH4 Arrived on job for complaints of some buttons not working. Confirmed panel not working on most buttons ; ordrng 1 WP8531817 (panel-cntl)

Near Farm to Market 165, Blanco, TX 78606
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site to diagnose a microwave that was still resetting itself and powering off. Installed new main control unit, door was acting fine and UI was responsive. Retested unit with new control in it. Ran 3 mins worth of Cook time to see if it would reset, or change time. All is now working as designed. Call complete."

Near Meadow Vale, Austin, TX 78758
Kevin B.

Kevin B.

DRYER GE GTD65EBSJWS "Arrived on site and inspected dryer and did not hear any excessive noise, disassemble dryer and preventatively replaced bearing slides, rear bearing, and idler pulley per DW. There are no further parts that can be responsible for a thumping noise.

Near Four Seasons Farm Dr, Kyle, TX 78640
Kevin B.

Kevin B.

OVEN WHIRLPOOL WEE750H0HZ1 "Arrived on site and found customer is having difficulty operating control panel. The house cats also make contact with touch panel. Explained correct operation of touch panel with customer any importance of keeping it clean. Also explained that if touch panel is unresponsive heating the surface of one’s hands by rubbing them together can make it respond more accurately. Took several pictures of oven heating properly, surface of control panel, etc. Also recommended that customer connect oven to Wi-Fi prevent date and time from resetting. Documented with tech line 7726195026"

Near Lime Kiln Rd, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "arrived on site to inspect refrigerator no ice. Upon further inspection, I tested temps in the FC=7 degrees & RC=38 degrees. When I opened the unit doors no lights came on and the open door indicator was on. Customer advised the indicator comes on off & on. I placed the unit in diagnostics and tested the door switches and found that the FC door switch is continuously showing to be open. I checked the evaporators and both looked good. I checked the crisper Control and found where liquid had gotten inside the control compartment and corroded the control connectors. The control and harness will need to be replaced. Also, I find where the ice bin door gasket is badly crimped allowing warmer air into the ice maker housing. I advised the customer of my findings. I am ordering the crisper drawer door w/control, and crisper control just in case it doesn’t come with the door, the freezer light switch and module, the modules for the RC section, the LED contr

Near Wildwood Dr, Georgetown, TX 78633
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “F2E2 error code” complaint. Per my previous diagnosis, removed and replaced control, control panel, wire and ui. Tested unit. Unit is performing as designed. No leaks detect3d, at time of service."

Near Bull Creek Rd, Austin, TX 78757
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW0 Arrived onsite for the washer not powering on. During testing found that the breaker was tripped. Reset breaker and ran diagnostics and washer functioning to manufacture specs. There was unbalanced error code and there was a blanket and towels mixed in washer which caused the unbalanced issue and possibly tripped the breaker. Advised customer to wash towels separately and blankets separately to prevent an unbalanced issue. Complete

Near Kalli Jo Ln, New Braunfels, TX 78130
Wesley P.

Wesley P.

DRYER WHIRLPOOL MED6000XW0 Arrived on site and found unit squeaking rollers. Used repair kit to eliminate noise. All checks good.

Near Scenic Bluff Dr, Austin, TX 78733
Wesley P.

Wesley P.

DRYER MAYTAG MED6630HW0 Arrived on site and installed new control to repair dead control symptom. All else checks good.

Near Nickerson St, Austin, TX 78704
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "Arrived on site for refrigerator still not making ice. Removed ice bin and found bell arm in off position. Pushed arm down to on position and monitored cycle. All tested good, no water leaks detected."

Near Moorhen Ln, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site to install previously diagnosed parts. Per customer instructions he stated that we must paint exposed edges of replacement parts to prevent more rust as he feels if we do not we are “Not making good” I spray painted with rust-oleum evaporator cover as well as ice motor bracket and let dry to touch then installed. No water leaks present at time of service.

Near Bella Toscana Ave, Lakeway, TX 78734
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for unit that is not heating properly. Customer tried to calibrate the unit but the control would not allow him to. Tested unit to find that it was indeed too warm. I had to go into diagnostics to reset the control before the calibration mode could be used. Once I was able to use that mode I lowered the temperature.

Near Axis Loop, Georgetown, TX 78628
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of noise. Found actuator not moving. Will also need gearcase replace. ; ordrng 1 W10913953 (actuator)

Near Coyote Trail, Round Mountain, TX 78663
Richard P.

Richard P.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for the dishwasher not draining. Ran diagnostics and found that the drain pump was not draining. Removed filter cover and found a clog in the sump. Customer though this was a chopper designed dishwasher. Advised customer that it’s not a chopper design and that you would have to rinse off the dishes before use of dishwasher. Found that the console was not working properly so replaced console with new and dishwasher tested fine and no leaks detected. Complete

Near Gruene Haven, New Braunfels, TX 78132
Arthur B.

Arthur B.

WASHER MAYTAG MVWB865GW0 "Arrived onsite for customer complaint of top load washer DOA. Found non response to control. Removed and replaced control assembly. Powered up unit,drained and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Oliver Loving Dr, Killeen, TX 76549
David  Z.

David Z.

REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived on site to diagnose a freezer door that was not closing. Examined FC and found it large occupied and stuffed with food. Found ice buildups from the door all the way to a large chunk of ice on the back wall, and a sheet of ice on the bottom. Did not see any abnormal ice buildup around the Evap, and everything seems to be defrosting. Based on the volume of food, door was likely lodged open allowing an air leak to build ice to keep it from closing. Defrosted all the ice buildup and tested door and it does close as normal and seal. Found a small gap in the chassis skin. Sealed the gap with silicon. Reassembled unit and all is perfectly sealed and closing now. Advised customer to make sure freezer is not jam packed.

Near Snowden Cove, Austin, TX 78729
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMHA9019HN Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Ranch Rd 620 N, Lakeway, TX 78734
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for “unit not powering on” complaint. Inspected unit and found 120VAC coming from each leg of wall outlet, but not combining for 240VAC. The unit will appear to run and perform normally, but will not heat. Unit needs combined voltages of 240VAC. Electrician will need to facilitate repairs to plug. Problem has been in effect since day of delivery. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Todd Ln, Austin, TX 78744
Andy  B.

Andy B.

COOKTOP WHIRLPOOL KCGS556ESS02 Arrived on site cooktop burner issues. Tested and inspected unit and found all operations are normal. Customer feels flames are not big enough. Adjusted flames for customer and instructed on use and care and practice for best performance. No gas leaks present at time of service.

Near Berkleys Brook Dr, , TX
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to perform sealed system repair for refrigerator. Upon inspecting fresh food evaporator found capillary line corroded and leaking refrigerant.

Near Big Cat Cove, Austin, TX 78750
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite to install upper tracks and door gasket. Installed new parts and issue was not resolved. Called tech line and they stated to replace tub assembly. Ordering parts. ; ordrng 1 W10713320 (tub-dishwr) and 1 WP8531323 (gasket) and 1 WP8531743 (gasket) and 1 WPW10455268 (sump and seal assem)

Near Copper Path Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for refrigerator making noises and frost buildup in FC. Inspected unit and work area. Found minor frost buildup in FC (see Sd picture). Found door gasket having tight seal on left side and right side was spreading out more (see SD-QUICKPIC). Found when closing door and pushing in on right side gasket would be correct. Spoke with customer on opening door with both hands or from center of handle.

Near Prospector Pass, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for unit not spiking out clothes, found inner basket swaying due to bent shaft, removed wash plate and found center with crack, removed gearcase and replaced, and replaced washplate and tested good. No leaks on site"

Near Greenock Cove, Hutto, TX 78634
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling, found no to little frost on freezer evap and 20 degrees, found no frost on fresh food evap and 38 degrees, called techline to get part numbers, ordered sealed system parts. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HR JOB) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10248589 (evaporator) and 1 W10630535 (evaporator) and 1 W10756020 (compressor) and 1 W11035765 (evaporator) and 1 WPW10143759 (dryer)"

Near Brins Way, Dripping Springs, TX 78620
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived on site for “F2E1 error code” complaint. Inspected unit and found control and panel to be faulty. Removed and replaced control and panel. Tested unit. Unit is performing as designed.

Near Riddlewood Dr, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Installed a new water filter flushed filter.

Near Bull Mountain Cove, Austin, TX 78746
Clif L.

Clif L.

FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to diagnose a freezer that was not cooling properly. Tested all parts and components and found unit at -5° when I arrived on site. All parts and components are operating properly and no repairs are needed at this time. Advised homeowner door may have been left open for a period of time causing warmer than normal temperatures. Job is complete and no repairs are needed.

Near Rockpoint Dr, Austin, TX 78731
Andy  B.

Andy B.

DRYER WHIRLPOOL MED6000XR2 "Arrived on site for dryer getting way too hot and making loud noise. Tested and inspected unit and found unit getting extremely hot and making very loud noise. Found that control is constantly sending voltage to heating element and that fuse is not blowing to stop sending voltage to heating element. Found drum is out of round and will need to be replaced, control will need to be replaced as well as heating element. Repair kit should be replaced as exposed to high heat and fuse as unit does not shut down at such high temperatures. Also instructed customer on vent cleaning as this can have impact on higher temperatures.

Near Morning Moon Cir, Austin, TX 78732
James C.

James C.

DRYER WHIRLPOOL WED94HEXW0 Arrived on site and tested operation. I found loud screeching noise when unit running. Accessed roller and found idler pulley has failed. Installed new rollers and idler. Tested operation and found unit working properly. Job complete

Near Sandstone Ridge Dr, , TX 78654
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onnsite and found standpipe backing up. Advised customer on cause of leak all else checks good.

Near Villanova Dr, Austin, TX 78757
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW1 "Arrived on site for washer banging around . Found shocks were weak when pushing down on tumblr . Replace shocks . Ran diagnostics all checked normal . No water leaks detected time service, job complete"

Near Arbor Hill Cove, Manor, TX 78653
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to replace filter,deep clean walls and tubing. Removed all ice from bin,cleaned back and side walls,removed all covers and tubing,cleaned tubing and covers,installed a new filter added cleaner ran unit through a clean cycle.

Near Bull Mountain Cove, Austin, TX 78746
Scott  M.

Scott M.

WASHER MAYTAG MHW5100DW0 "Arrived on site for door locked and water in tub . Found drain pump completely failed . Ordering pump .; ordrng 1 WPW10605427 (pump-water)"

Near Cameron Rd, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for customer complaint of ice not working and freezer compartment not cooling properly. Found fan motors working, found test 16 showing open thermistor on ice maker. I informed customer of issue

Near Padua Dr, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42QMS01 "Arrived on site for no cool. Cut tubing found no refrigerant in system diagnosed leak in system. Replaced all system system components,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on found oil plugging up inlet to evaporator,removed filter drier,installed 2 driers in series to prevent oil blocking cap tube. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly

Near Timberline Dr, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR GE GTS16DTHMRWW "Arrived on site for customer complaint of unit not cooling, found multiple issues, found unit was not draining properly during defrost, I found drip pan bent and not in place, I adjusted drip pan, also found fan blade hitting evap cover causing fan not to turn, adjusted evap cover, unit tested good."

Near Harmon Hills Rd, Dripping Springs, TX 78620
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found freezer at 4° and fresh food section at 36°. Also noted full bucket of ice indicating proper ice production. No failures were found at this time and all is working properly. No leaks were found at time of service.

Near Woodston Dr, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found refrigerator not leveled causing abnormal vibration on lines. Re-leveled unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Tumbling Cir, Austin, TX 78731

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