"Arrived on site to install previously diagnosed parts to resolve no cool in RC / power loss. Replaced UI, Control and evaporator fan to resolve. Tested unit are verified proper function from all components. Repair completed."

Arrived on site for dishwasher flashing 7-2 code . Ran diagnostics got 7-1 &FA2 codes . Replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at this time. Job complete .

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

"Arrived on site to test unit for agitator issues, tested unit found customer put overalls to wash and the straps wrapped around agitator and he could not get it out, removed agitator and got pants out, stated to customer that anything that has straps or light fabrics need to be put in wash bags to prevent this issue from happening again, inspected gear case and ran a full diagnostics cycle, all components are working properly no oil or unusual noise detected, unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for gasket not sealing, tested unit found not sealing correctly on top right FC door, added perma gum under gasket to allow magnet strip to pull itself to unit better, put light in FC to test for any air leaks, gaskets are now sealing properly, no leaks detected job complete"

"Arrived on site to replace previously diagnosed drain pump, replaced drain pump and tested, all components are working properly, no leaks detected job complete"

Arrived on site and replaced previously diagnosed lid. Customer stated they had water system issues between last visit and todays. Water system issues caused faucets to clog and sediment in lines. Found valve assembly now needs replaced as cold water is clogged. Spoke with claims and was advised customer would need to call warranty for new dispatch if issue would be covered. No leaks detected. Job complete.

"Arrived on site to test unit for gasket issues, tested unit found Right RC gasket torn and letting excessive amount of warm air causing condensation, replaced gasket molded it into place, advised customer to allow 24-48 hour for it to seal completely to unit, customer had a concern that the water dispenser drips a couple of drop after filling cup, stated to customer that that is all normal operation, unit is running as designed, no leaks detected job complete"

Arrived onsite for noise during compressor start up and was unable to recreate any unusual symptoms. Replaced control damper for motor noise. Unit is operating as designed. Advised customer on repair.

Arrived on site. Found moisture in fresh food upper walls and liner found mullion not entering catch latch and gaskets not sealing. Raised mullion checked seal good

"Arrived on site for ui issues,removed ui found loos connection and control harness secured harness to control test ui unit working as designed. Ran diagnostics all test passed."

"Arrived on site. Per service pointer replaced icemaker,valve and fill tube ran icemaker test passed harvest and filled with water,replaced defective right side fresh food door gasket checked door seal good."

Arrived on site to test unit for not starting. Edified unit receiving proper voltage. Found bad thermal fuse. Replaced fuse unit now working as designed. Found ventilation was correct to exterior. Job complete.

Arrived on site for unit not powering on. Upon arrival test polarity and has failed test. Test unit in a different outlet and unit powered on. Preheated oven to 350. Unit is operating as designed . Job complete

"Arrived on site and replaced gearcase, hub, and wash plate diagnosed on previous visit. Washer is now working properly, job complete"

"Arrived on site to diagnose washer that had a loud clicking when unit was agitating. Customer showed me video of the noise, and it sounded like some clicking on agitation direction reversal. I tested the unit and found the noise was significantly less. I checked under the unit and didn't find any damage, just normal clicking coming from the rotor. Advised to follow up if the unit repeats the issue, and we can replace the Rotor / Stator / Clutch / Slider. The unit is making normal whiplash noise, which is in line with operation at this time. Repair completed."

Arrived on site to install previously diagnosed parts to resolve damaged from transport dishwasher. Replaced upper left insert in the tub. Replaced the sump assembly and tested unit. Verified proper operation with no further leaks present. Repair completed.

"Arrived on site to follow up on oven that was overcooking items consistently. Spoke with customer who let me know the unit heats past the set point and stays that way. I ran the unit again with thermocouple inserted and checked temps. I found the unit cycling as designed on bake and convect. Preheat time is within spec. I gave the customer some suggestions on cycle selections and to try traditional cooking vs convect, to reduce direct heat. I could find no failures in the unit, and it is working as designed. Customer is not satisfied with the performance and behavior of the unit. Advised that this is how these units are designed, and to achieve higher perchance and less cycle time a higher end / commercial style unit would be closer. Call completed."

"Arrived on site. Removed ice ball from inlet to evaporator,replaced evaporator,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Ran diagnostics test 4 frost forming on evaporator during test 4"

"Arrived on site for dryer that the cord burnt. On inspection I found that the neutral and the L2 were fused together, it looks like during the move the wiring harness was between the dryer cabinet and the cover for the terminal block and it cur through the wire covers. The wire shorted out when they plugged it in. I repaired the unit with a terminal block kit then I called the safety line and report my findings Sr7736064855"

Arrived onsite for washer having a electrical smell. On inspection found that the motor was extremely hot. Had to get a towel to hold the motor as I removed the old one. Customer had done a load of wash 20 mine for I got there and it was still extremely hot. I installed a new motor and belt on the unit and the customer was going to run another load in the unit. No water leaks detected during service.

Arrived onsite to install previously diagnosed parts. Installed new inner gasket and tested unit In diagnostic cycle. No water leaks during testing.

"Arrived onsite for a MW that is making a rattling noise when in use. Upon inspection I found that, Upper Inverter Housing. Was not aligned properly and was making contact with the Cooling Fan Assembly. I adjusted the housing and tested the unit several times and found that the noise was gone and the unit operated as designed"

Arrived onsite for a washer that the customer is have trouble starting a washer cycle with. Upon arrival I installed the unit and found that the latch opened the way it should as well as all other functions. I checked the garage case and found no leaks and it rotated smoothly with no resistance. I read a quick cycle and found unit operating as designed I ran a drain and spin and found that the unit operating as designed in that mode as well. I then advised and demonstrated to the customer on how the unit operates. Units operating as designed

Arrived on site for oven tripping breaker. Upon arrival test unit by preheating oven to 350. After a couple minutes breaker tripped. Ran broil and unit preheats correctly. Test cook top and is operating correctly. Need to replace control. Replaced control W11594224. and test unit by preheating to 350. Unit preaheated and is operating correctly. Job complete

Arrived onsite for range gasket issues. Upon arrival spoke to customer and stated unit was stolen from home and could not be serviced. Job complete

Arrived onsite for faulty lower spray arm. Upon arrival inspected unit. Found spray arm failed at shaft. Replaced lower spray arm. Unit is now functioning properly. Job complete

"Arrived onsite for a refrigerator the a ui that is not functioning. Upon arrival I inspected all connections at the ui and the control and found the good I checked that the ui was not locked it was not in fact it wasnt lit up but the unit was running (cooling just fine) I replaced the ui and found that ui/ice/water detector functionality return, and the new UI it was lit up. Job complete"

"Arrived on site and inspected dryer and found it is heating but there is no airflow showing on airflow meter. Took pictures. Removed vent hose from rear of dryer And airflow is now correct. Recommended to homeowner that vent to the exterior be cleaned/cleared by a service. Left vent hose off dryer should not be used until this has been done correctly, job complete."

Arrived on site and replaced previously diagnosed damper cover. Applied silicone to fill gap between FC liner and cabinet. Unit working as designed. No leaks detected. Job complete.

Arrived on site and filled area where fill tube enters into ice maker compartment per Techline. Ice maker filled as designed. No leaks detected. Job complete.

Arrived onsite for a dryer not heating again. The customer stated the vent was cleaned on Saturday. I found the resettable high limit tripped again. I reset the thermostat and tested the dryer on high heat with the vent disconnected and found it cycling between 120-170 degrees. I connected the vent and found it cycling between 130-180 degrees and found the house vent clean. I let the unit cycle 10 times and the unit is working as designed. Call complete.

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not in on. I tested voltage at the wall outlet and got 245V. Removed the back panel and tested the fuse, cutoff, thermostats and element and all are good. I tested voltage at the timer and found the timer not providing voltage to the element to heat. I removed and replaced the timer and retested and unit is operating as designed. No lint observed during service, job completed."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was racks are rusting. Replaced the racks and unit is now all good. No leaks. Where observed during service."

"Arrived onsite for a dryer that would lose power after about 3 or 4 loads. Upon inspection I could not get the unit to fail in such a manner, I checked that the unit was wired properly and the terminals were tightened properly. I checked that the door switch worked properly the my multimeter, and the fuses in thermistors. Were all good. I replace the control as they may be something going on with the programming. I tested the unit several more times and found that the unit is performing with no issues. Job complete"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator doors not aligned properly. Found a bad hinge and replaced it. Unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived onsite and found harness connector shorted. Used harness to repair heater circuit. Unit is now set up to operate properly. All checks good.

Arrived onsite to replace faulty housing. Replaced housing and tested. Unit is now functioning properly. Job complete

Arrived onsite to replace faulty control. Replaced control and tested unit. Light fans and compressor are all functioning. Job complete

Arrived onsite to replace faulty motor. Replaced motor and tested. Unit is functioning properly. Job complete

Arrived on site for unit with no power. Upon arrival test parity and found open ground and advised customer. Test unit and found fractured door switch. Need to replace door switch. Replaced door switch WPW10237959. Test unit and unit is operating as designed. Job complete

Arrived on site for unit with no power. Upon arrival test polarity and is good. Removed unit from cabinet. Removed top panel to inspect control. Found blown fuse. Used mini breaker to test unit and operated correctly. Need to replace fuse. Replaced fuse W11188752. Test unit by heating cup of water. Unit is operating as designed. Job complete

Arrived on site to test unit for burners not staying hot. Test unit and found normal operation of unit. Explained to customer about new elements with temperature limit coils.

Arrived on site to test unit for unit not draining. Test unit and found garbage disposal still had knock out in. Removed knock out test unit and unit test good job complete unit draining correctly.

"Arrived on site to replace previously diagnosed dispenser funnel, installed part, customer tested and verified that the issue was fixed, job complete"

"Arrived on site to test unit for no cooling RC, tested unit found Evaporator completely frozen over, heater is not activating in diagnostics, replaced defrosted evaporator, replaced control and thermistor, heater is now activating, if issues persist recommend replacing evaporator harness, unit is now running as designed, no leaks detected job complete"

"Arrived on site to inspect venthood lights not working. Upon further inspection, I found the customer had replace,ent bulbs for the unit. I found the front and back right lights were not working. I removed the bulbs and found both them bad and after replacing the bulbs, I found the front ceramic socket/base was burnt (photo). The back right light is working properly. ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on date to diagnose microwave that is not heating. Tested unit and confirmed no heat is present. The magnetron is buzzing loudly, indicating HV system failure. I also found the control panel tabs are breaking and there is a gap around the control panel now. Unit is 14 years old, plastic is also starting to crack. Requesting autho from ext warranty to replace HV system, ordrng 1 W10286605 (UI)"

Arrived on site to test unit for left and right front burners not staying lite on high. Found billeting about new conversion kit for LP. Also ordering new burner heads and valves. ordrng 2 WPW10320937 (Burner heads)s and 2 WPW10371235 (Valves)s and 1 W10372117 (Lp kit per bulletin)

Arrived on site for coin box broken. Upon arrival inspected unit and found coin slide is not operating correctly and needs to be replaced. Ordering coin chute. Parts are covered under warranty. Customer approved. Office to reschedule ; ordrng 1 W11126319 (Coin chute)

"Arrived on site for coin box damaged. Upon arrival, inspected unit and found multiple issues. Found lock at metering case is damaged and need to replace metering box. Also found tub dismounted from gearcase. Need to order metering case, lock, basket, agitator , gearcase, tub ring, spanner nut, and block. Office to reschedule . ordrng 1 WPW10114740 (Lock) and 1 WPW10549814 (Metering case) and 1 W10738339 (Basket) and 1 WP21366 (Spanner nut) and 1 W11084139 (Block) and 1 WPW10461196 (Tub ring) and 1 WPW10131112 (Agitator) and 1 W11159068 (Gearcase)"

Arrived onsite for venthood not operating intermittently. Determined faulty track switches. Ordering switches to repair. Returning Monday to complete. ordrng 2 WPW10240604s

"Arrived on site for no cool in fresh food section. Found fresh food evaporator heavily incased in ice,diagnosed unit will need harness assembly that includes fan and thermistor will also need a new drain pan. Returning tech will need to follow service pointer W11092686 Rev. G. Customer will defrost unit gave instructions on defrost and placing towels in fresh food compartment and left side of unit. ordrng 1 W11457241 (Drip pan)"

"Arrived on site for center burner not operating. Upon arrival test unit and found center electrode is not sparking. Did observe all other burners spark when center knob is turned. Center electrode has failed . Need to replace center electrode. ordrng 1 W11208293 (Center electrode)"

Arrived onsite for lower grill not secured properly. Upon arrival inspected unit. Found grill detached from frame. Inspected and found mounting screws incorrect. Spoke with SR and ordered parts research for grill screws. Office to reschedule ; ordrng 1 Partsresearch (Screws)

"Arrived onsite for a leaking dishwasher. The customer stated that water starts dripping on the left side at the bottom of the door through out a cycle. I tested the unit and found water getting past the door gasket and running down the left door jamb then dripping on the floor. I found the upper left corner of the door gasket distorted and bending inward. I replaced the door gasket and both corners were protruding out but when testing the unit still leaked. The door has some wobble like it is high centered at the latch and strike. Need to replace the latch and strike along with the door gasket again all at the same time. Ordering W11412299 door latch, W11545309 strike, and W11483553 gasket. RS for Thu 4/13 per the customers request.; ordrng 1 W11412299 (Door latch) and 1 W11545309 (Strike) and 1 W11483553 (Gasket)"

Arrived onsite for a wall oven that will not come out of lock mode. Upon inspection I found that the unit would tell you to swipe up to unlock then it would ask unopened to update and when you select update or skip it goes back it swipe up to unlocked over and over again. I power cycled unit and found no change. Will need to replace the console to resolve issues and cx will need to connect unit to Wi-Fi to prevent this issue from occurring again

Arrived onsite for going issue with oven not heating in the oven. Found second short in the wiring harness from initial cause of sheet metal cover pinching the wiring upon delivery. Repaired second short and found ongoing symptom of no oven heat. When bake is selected the control does not send voltage on the red wire to the ignitor tested at the control. Ordering the control to repair. Ordering the harness just in case. ; ordrng 1 W11620526 (Control) and 1 W11465032 (Main harness)

"KUIX535HPS01 Arrived to instal previously diagnosed and ordered parts. I recovered the existing refrigerant, noting 45 psi in a room temperature unit, assuring the likelihood of no evaporator leaks. I removed and replaced the compressor, service port and non-dye drier and vacuumed the system. Holding vacuum for 15 additional minutes, I charged. During charging, the refrigerant tank ran out precisely one ounce short of the MFG prescribed 5.75 oz. The unit will require one uncle of refrigerant for a full charge. Watching the unit attempt production, I actually produced a reasonable slab and easily out performed the prior failed compressor. No leaks observed during service. Returning tech will only need to precisely add one ounce and two hours sealed system service are not required.; O-emld tckt"

"Arrived onsite for a refrigerator with a dented RC door, missing FC shelves, and a damaged pan cover in the RC. I replaced the RC door, the two FC shelves, and the RC pan cover. I installed the door badge and leveled the refrigerator. All is working as designed except for the new pan cover. It is not allowing the drawer to close fully and its putting the drawer in a bind. Need to replace the pan cover again and possibly the crisper drawer and associated parts for the drawer. There were no water leaks present at the time of service. Ordering WPW10508334 COVER ASSY-PAN,RC,CM,SE, WPW10292504 Crisper Pan, 2EA W11164152 Roller, 2EA W11175807 Axle, W11214890 Handle trim, W10282883 Humidity Slide, and WPW10282880 Humidity Slide Housing. Office to RS.; ordrng 1 WPW10508334 (COVER ASSY-PAN,RC,CM,SE) and 1 WPW10292504 (Crisper Pan) and 2 W11164152 (Roller)s and 2 W11175807 (Axle)s and 1 W11214890 (Handle trim) and 1 W10282883 (Humidity Slide) and 1 WPW10282880 (Humidity Slide Housing)"

Arrived on site for refrigerator with broken rails. Upon arrival confirmed issue and found right slider broken and failing. Rescheduled customer for 04/10/23 to complete repairs with new rails ; ordrng 1 WPW10397636 (Slide (left)) and 1 WPW10397635 (Slide (right))

"Arrived on site to inspect cooktop issues. Upon further inspection, I found a small chip/crack in the cooktop glass at the front left burner. Also found a small line crack just above the chip (photos). As small as the chop,and crack are, I could not see a point of contact as if something had been dropped on the glass. I contacted the office (Claims-SC) and was advised to order the cooktop to replace in warranty. I am ordering the cooktop and CNOTE-2 HOUR JOB and office to schedule return service. ; ordrng 1 W11051484 (Cooktop) and 1 CNOTE (2 HOUR JOB)"

Arrived onsite for washer not spinning clothes out. Upon arrival inspected unit. Ran diagnostics and found Basket speed faulty and unable to reach target rpm. Ran test and could hear motor turning but basket was not. Inspected underneath unit and found cam dropped due to loose nut. Cam dropped and caused belt to become worn and shredded the motor pulley. Need motor also Replaced cam and belt . Set for the 13th. . ; ordrng 1 W11497303 (Motor) and 1 W11611297 (Belt)

"KSGG700EBS3 Arrived to instal previously diagnosed and ordered parts. I found the actual source of the gas leak was at the manifold, but it the burner supply and it was the main supply line to the manifold. It had likely been over-tightened during assembly and the crush portion of the tubing was rendered unable to seal as designed. Office to order W10432252 and just in case needed, the manifold assembly again. I left the unit unplugged and the gas supply off. Office to contact the customer to arrange return service for PSP part. No gas leaks of the supply detected during service. ; ordrng 1 W10432252 (Tube, Cooktop Gas Supply) and 1 W10826727 (Manifold)"

Arrived on site to test unit for noise when unit running. Found turntable motor making loud noise. Ordering new turntable motor will return ; ordrng 1 W10642989 (Turntable motor)

Arrived on site to test unit for damaged door. Found damaged door and new door was had small scratches customer declined new door. Ordering new door and turntable support ; ordrng 1 W11643350 (Door) and 1 W10337248 (Turntable support)

Arrived on site to test unit for no cool. Found compressor seized. Recommend compressor replacement. Needing 2 hrs on return visit. Unit is r600a and no lock ring kit required. Office to reschedule. ; ordrng 1 W11635510 (Compressor) and 1 WPW10143759 (UV) and 1 W10913906 (Access)

Arrived onsite and inspected for failure to produce ice. Verified fill tube is clear. Called techline Robert. Recommending replacement of icemaker only. Ordering icemaker. Sr#7735027970 office to reschedule due to part availability. ; ordrng 1 W11646196 (Icemaker)

"Arrived on site to diagnose washer that is not finishing wash cycles. Customer says unit does start and run, but shows an F8E1 / LO error. Tested unit and found cold valves are just dripping in, causing low flow. Ordering cold valve to resolve. ; ordrng 1 W11316256 (Cold Valve)"

"Arrived on site to replace gas valve and found wire harness burned up to small burned area around blower housing . Ordering wire harness Highly recommended to have exterior vents cleaned . Left gas off and unit unplugged . Advised not to use dryer as there is a safety hazard . ; ordrng 1 DC93-00825B (Wire harness)"

"Arrived onsite for oven door glass issue. On inspection found imperfections in the glass. The glass sent was not correct glass for this model, the wrong engineer code was the issue. Ordering new glass. Office to schedule when part arrives. No gas leaks detected during service.; ordrng 1 W11176456 (Front door glass) and 1 W11178521 (WP emblem)"

"Arrived on site and found incorrect icemaker kit was ordered, will need icemaker that includes new harness connection, will reorder; ordrng 1 W10882923 (Icemaker)"

Arrived on site to test unit for not advancing past sense. Found errors f3e1(pressure system fault) and f8e1(no fill/long fill). Found water filling as designed. No obstructions in pressure hose. Ordering control and hose ; ordrng 1 W11170319 (Control) and 1 WP353244 (Hose)

"Arrived on site to test unit for leaking. Found no signs of leak and unable to replicate. Found gearcase has failed. Recommend replacing gearcase, slider, wash plate and suspension. Unable to remove wash plate without causing damage. Sprayed PB Blaster to hopefully better assist with removal on return visit. Office to reschedule. ; ordrng 1 W10752283 (Wash plate)"

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit now working. Entered diagnostics and retrieved error codes 2-1 4-3. Unit will need a new wash pump. Replaced wash motor and tested. Unit is now operating as designed. No leaks where observed during service.

Arrived on site for refrigerator needing previously diagnosed rc doorname plate. Upon arrival reconfirmed issue and installed parts. Tested unit and found door working as designed call complete

Arrived on site for wall oven not heating in upper half. Upon arrival confirmed issue and found stable power as well as both elements in upper oven functional within manufacturing specs. Found high limit also working. Found control failing . Due to units age customers opted out of sending ACU in for rebuild repair. Call complete

Arrived on site for washer leaking water and moving around during spin. Upon arrival confirm3d complaint but found no errors or water damage around unit. Found cause of failure was standing drain pipe within walls of home had a clog causing water to not only backfill but cyphon out water from unit during wash.

Arrived onsite to replace faulty panel. Replaced panel and tested. Unit is now functioning properly. Job complete

Arrived on site for dryer tumbling but not heating . Found heater element coil broken . Thermostats and fuse checked normal. Replaced element . Unit is now heating now . Recommended having exterior vent cleaned . Job complete

"Arrived on site ,replaced UI. Ran calibration and diagnostics wash test . All checked normal. No water leaks detected. Job complete"

"Arrived on site for no,cool. Powered on unit compressor attempting to power on,installed starter same issue diagnosed a defective compressor customer does not want further repairs.

"Arrived on site to install previously diagnosed and ordered parts. Due to the valve assembly failure, I removed and replaced the assembly and calibrated the unit. Tested in diagnostics and the unit is operating as designed. Customer provided new water hoses and I installed them for the customer. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I found no ice in the tray. I tested the ice maker and it harvested and dispensed water into the tray. When I pulled the u;it out to cycle power, I found a half dollar sized rust spot on the back panel (photo) due to insulation. I advised the customer that theres no timeline of when the rust spot will go all the way through the cabinet, but for now, it has not produced a hole in the cabinet that will allow warm air into the freezer section and cause cooling issues. I recommended the customer begin shopping around for a new unit and to monitor the rust spot keeping a close eye on the center of the rust spot. No water leaks observed during service, job completed."

"Arrived on site to inspect washer not spinning out the water from the clothes. Upon further inspection, the customer advised that they removed water from the lower front portion of the bellow at the drain and their clothing still had more water in them than normal. I placed the unit in diagnostics showing error code F8E3-overflow condition. I cleared the code and continued with testing. The unit operated as designed. I removed the top panel and rear panel and inspected the water level switch/sensor and air trap and the trap was clean and the sensor tube was clear with no holes. I removed the drain pump filter and it had minimal debris but not enough to cause the unit to not drain. Reassembled the unit and retested two more times and the unit continued to operate as designed. I checked the drain at the bottom of the bellow and cleared a small amount of lint debris. I advised the customer that Im not finding anything wrong with the unit and questioned about how much detergent theyre using. I found the customer to be using too much detergent and made recommendations on use and care as well as emergent use. No water leaks observed during service, job completed."

Arrived onsite for refrigerator not dispensing water. On inspection found that without the filters in the refrigerator it would dispense water. Installed new filter head and with filter it still wouldnt dispense water. Replaced filter and it started operating as designed. Sold filter to customer

"KODE500ESS04 Arrived to inspect loss of power. Upon arrival, I found the UI displaying F9E0. Upon inspection of the power supply, I found the L1 connector had failed internally and was burning through. I advised the customer of my findings and to correct the issue. The customer will contact us after the supply is corrected, if there are further issues.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling fine. Retrieved temps and FC -9? RC29? unit was empty. Found the draining system clogged and also found the diffuser broken. Replaced diffuser and defrosted unit with steamer and cleaned out the draining system. Unit is now operating as designed and ask tenant to allow unit 24 hrs to reach temps.

"Arrived on site for wall oven, inspected unit and work area. Customers complaint was oven not working and displaying error code. Entered diagnostic and found unit with error code F1E1, F3E0. Unit will need the main control and sensor replaced. Customer said they possibly have extended warranty and they will contact their builder first.

"Arrived on site to test unit for broken hinge, tested unit found lid is broken, replaced lid ran full diagnostics cycle, all components running as designed, inspected gear case and did not find any issues, no leaks detected job complete"

"Arrived on site to test unit for issues with lights and IM, tested unit found FC light module not working, tested ice maker found no issues, IM completed diagnostics cycle and is filling with water, replaced light, all components mare now functioning properly . no leaks detected job complete"

Arrived on site to install previously ordered parts. Replaced control and harness. Test unit by preheating to 350. Observed temperature cycles. and is operating as designed. Job complete

"Arrived onsite for Top dryer is not heating. Upon arrival test unit and dryer starts but does not heat. Disassembled unit to inspect heating circuit. All components check good, but only getting 120 to heater. Had to detach top dryer from bottom to access harness and relays. Found harness to relay not secured. Secured connection and test unit.

Arrived on site to test unit for leaking from underneath. Found drain hose was too far into drain pipe. Cut hose back and tested. Found restriction in drain tube causing water to back up and leak. Job complete.

Arrived onsite and determined the microwave broil support failed. Customer provided new support. Installed support short

Arrived onsite for dishwasher not functioning. Panel not responding. Upon arrival inspected unit. Verified supply voltage and was good. Disassembled to inspect and verify voltage at control

"Arrived on site to test unit for RC not cooling. Found evap motor receiving proper voltage but not engaging. Replaced motor, unit now working as designed. No leaks detected. Job complete.

"Arrived on site to diagnose refrigerator that was not properly cooling. I examined the freezer compartment and found ice buildup engulfing the evaporator. Disassembled the FC and checked heater circuit wiring and heater. I found the wiring and heater all working, with resistance at normal. Customer mister has replaced the thermistor, heater already. I found that the FC fan was also surging while running and didn't seem to want to stay consistent on speed or activation. Talked with SW about repair recommendations, which should include a replacement of the main control and fan to resolve DC voltage issues. Freezer fan also out.

"Arrived onsite for a wall oven that has a screen that will not respond to touch. Upon arrival I found this to be true I then power cycled the unit and found that it gained screen functionality back. I put the unit in diagnostics mode and found error code stored F6e0, I checked that all connections were good in between the UI and the main control and they were. I also double checked that the unit was connected to Wi-Fi and it was the Wi-Fi signal would fluctuate, but it should still be good enough for the unit to get its firmware updates overnight. Then I went ahead and performed a few temperature tests and found that the unit is operating as designed in bake at 350? for both upper and lower ovens

"Arrived onsite for a cooktop that is not igniting correctly. I found the burner valve switches defective causing the issue. I replaced the switches and the missing orifice holder gaskets. I tested the cooktop and found it working as designed. There were no gas leaks present at the time of service.