Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8226 customer reviews

Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC704FPS00 arrived on site to repair unit for no ice production.38 degrees in fresh food section and -2 in freezer section and 32 degrees in ice box compartment. found that the icebox fan was not operating. However it does in diagnostics. All thermistors passed the test in diagnostics. Unpluged the unit for five minutes to try to clear control but that was unsuccessful. Unit will need new control board. Water connections are all dry. ordrng 1 W11333076 (CONTROL)

Near E Cimarron Hills Trail, Georgetown, TX 78628
Clif L.

Clif L.

DRYER WHIRLPOOL WED4850HW0

Near Panther Hollow Drive, Marble Falls, TX 78654
Joel G.

Joel G.

WASHER LG WT7600HKA "Arrived on site to diagnose washer IE error code. Fill/long fill error. Found lots of yellow beads blocking the filter at cold valve and was throwing the error code during rinse. Clear valve filter, ran unit and it fills fine. If unit fails again, valve will need replaced. No leaks detected. Informed customer to get plumber to service house valve as they have heavy corrosion."

Near Oakland Hills Dr, Georgetown, TX 78628
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave sparking/arcing. Upon further inspection, the customer advised that they were using the rack and the unit began to arc/spark. I found at the back right corner rack holder where the rack had raced on the interior wall. I contacted Techline and spoke to David and advised of the issue. David advised that the only time the rack can be used is if the customer is using the turntable and rack at the same time; otherwise, the rack cannot be in the unit. David suggested sanding the area and painting over the damage to fix the issue. Provided File #7725454977. I advised the customer that I would have to order the ticket touchup paint. I recommended that the customer not use the unit until repaired. I am ordering the paints.; ordrng 1 8212473 (tuchup) and 1 W10134625 (tuchup) and 1 WP4396174 (tuchup)"

Near Vickers St, Georgetown, TX 78628
Joel G.

Joel G.

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to diagnose oven temps out of range. Temps are about 100 degs out of range. Will need sensor and main board. Also, the lower side of the upper oven is really warped. Called source, spoke w/ Bruce, who says oven warped will not affect function of unit.; ordrng 2 W10859573 (sensor)s and 1 W11035600 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"

Near Reunion Lane, Georgetown, TX 78626
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed. Customer is using rinse aid. Also, customer has a water softener system. I found that the customer is using too much detergent. I made recommendations for detergent and rinse aid use and provided some use and care tips. No water leaks observed during service, job completed."

Near Sunset Vista Drive, Georgetown, TX 78628
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for unit is bowed. On the right side is slightly bowed. Readjusted the cabinet wrapper on the unit. Tested the unit and the unit is working properly.

Near Hubert R Humphrey Rd, Manor, TX 78653
Kevin B.

Kevin B.

WASHER MAYTAG MHW3505FW0 "on site and found washer is unplugged after reconnecting to power control panel will turn on but all buttons are unresponsive.No water leaks from connections at time of service"

Near Alamo St, Lockhart, TX 78644
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS0 "Arrived onnsite and found f2e0 error. Replacing keypad per recommendation on service matters. Returning with controls also. ; , states that autho needed"

Near West Ave, Austin, TX 78701
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found cut off has failed, replaced cutoff and dryer is operating properly again. Also found no airflow through lint screen and recommended to apartment resident that apartment maintenance will need to clean vent to exterior of building before it is used again. No lint buildup in dryer at time of service, job complete."

Near S Colorado St, Lockhart, TX 78644
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on site and found grinding hinge plate. Used dremmel to correct shape. Unit is now not grinding. All checks good.

Near Daleview Dr, Austin, TX 78757
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW Arrived to inspect dryer tripping the breaker.Turned unit on as customer added wet clothes to the unit.Unit never tripped the breaker.Customer will seek an electrician for repair to the outlet.Called Whirlpool Tech line and spoke with Steve at tech line SR #7725394687.Job complete Couldn’t duplicate the issue.

Near Settlement Dr, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR GE TPX24BRYAWW Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water line and grommet. turned water off at wall to stop leaking until return trip. No water leaks present at time of service. ; ordrng 1 WR2X9245 (WATER TUBE )

Near Liberty Park Dr, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling and lights not working. Found thermostat for freezer shutting off too soon moved further from heater to allow more time in defrost. All switches test good will need control for lights. ; ordrng 1 W10830288 (cntrl-elec)

Near Boothill Dr, Austin, TX 78748
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS3218DHM01 Arrived to inspect side by side not producing ice.Con the customer complaint.Jumped ice maker and unit began rotating.Unit filled with water as well.Unit works as designed.All water lines were dry at the end of service.Temperatures inside customers home were extremely hot due to AC not working properly.Job complete

Near Weiss Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived onsite for refrigerator not making ice, performed diagnostics found ice maker turned off. Instructed customer on ice maker operation. Confirmed ice maker did cycle once turned to the on position. Monitored cycle found ice maker was working"

Near Co Rd 245, Georgetown, TX 78633
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is making unusual noise. Found convection fan blade and ballast causing abnormal vibration. Reshaped and reset fan blade to proper position and tested unit. Found all is functioning properly at this time.

Near Hi Fault, Horseshoe Bay, TX 78657
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “no heat” complaint. Inspected unit and found heater burned out. Removed and replaced heater. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site unit is overheating. Customer advised when using the unit the door handle and all the cooktop knobs gets extremely hot. Oven door temperatures are manufactured within UL & CSA standards for safety.

Near Cameron Rd, Pflugerville, TX 78660
Clif L.

Clif L.

OVEN WHIRLPOOL WFE515S0ES2 Arrived on site to diagnose an oven that is throwing an error code. Found F5 you want to ever saved in control indicating latch not operating. Tested unit and found no mechanical failures with latch assembly. And reinstall gasket has several clips had come out of mounting area. All is working properly at this time and no further repairs are needed.

Near Balcones Ridge Way, , TX 78605
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW70HEBW0 Removed and replaced leaking pressure hose. Tested unit at all operations are normal and there are no water leaks

Near Bartlett Peak Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH1162XVB2 Arrived onsite for customer complaint of OTR microwave shorting our light bulb when switch is turned on and making popping noise. Tested unit found light switch relay in board is what making the popping. Advised customer of findings. Unit will need new control board assembly.

Near John Haedge Dr, Killeen, TX 76549
Luis M.

Luis M.

RANGE KITCHENAID KODE500ESS02 Arrived on site for paint chipping. Customer provided two pieces of chipped paint that was found in upper oven. Removed broil

Near Big Brown Drive, Dripping Springs, TX 78620
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave displays turns off intermittently. Confirmed issue. Removed and replaced control assembly. Reassembled and tested. Unit works as designed.

Near Bowfield Dr, Killeen, TX 76542
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of sheet damaged in washer. Found high speed spin damaged sheets instructed customer to run low spin speed settings.

Near Austin, TX 78737
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL WFE381LVQ0

Near Hogan Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “moisture between doors” complaint. Inspected unit and found gaps between liner and cabinet. Applied adhesive to gap areas. Unit tests good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not not closing. Upon further inspection, I found the unit uninstalled and pulled out a little ways. I found that the mounting brackets were cut too short and it couldn’t be mounted to the cabinets. Also, the left upper corner of the door was rubbing due to the installation not done correctly. Using the prescreened brackets I have, I measured them out and cut off the ends. I lowered the wheels in the back of the unit and re-installed the unit and leveled it. Tested the unit and it operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Harvest Bend Ln, Cedar Park, TX 78613
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of 4 door refrigerator not making enough ice and not cooling properly. Ran test 34 and found ice box fan not moving. Also found UI LEDs dim and I sound. Found unit will need new UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)

Near Oakdale Dr, Temple, TX 76502
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found drain line inserted too far into standpipe and coins between impeller and basket. Removed coins and adjusted standpipe to 4-4.5” from opening of standpipe. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near W St Johns Ave, Austin, TX 78752
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator temps & ice maker. Upon further inspection, I tested temps in the FC=12 degrees and RC=49 degrees. Customer advised this has happened in the past and according to the notes in SD-Mobile, it’s occurred several times. I removed the lower vegetables pantry and found a large block of ice on the RC evaporator/cover. I advised the customer that they would need to defrost the unit before I could move any further due to possible damage to the Evap cover and evaporator if I removed the cover now. Customer signed the Waiver of damages from defrosting refrigerator and I advised to place towels around the unit to catch any water that leaks out of the unit. I will return with the prescreened parts and am ordering the UI control.No water leaks observed during service.; ordrng 1 W11039890 (cntrl-elec)"

Near Valderrama Ct, Austin, TX 78717
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to diagnose fridge leaking and making noise. Found ff defrost issue and ice maker splashing water over when it fills. Found heavy amount of condensation on the back exterior wall. Temp where condensation builds up is 57 degs and where it doesn’t, it’s 81 degs. Called source, spoke w/ Steve, says that after taking care of ff defrost issue, it will stop condensation from building up. file#7725393290. Will need unit defrosted so we can make repair. Waiver signed for defrost. Will leave unit unplugged.; ordrng 1 W10816480 (fitting)"

Near Lazy Oaks Dr, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB835DW5 Arrived on site and tested operation. I found that the cold water valve is not closing causing water to drip into tub constantly. Installed new valve and found corrosion in hot water valve connection. Inspected fill hoses and found corrosion in hot water hose fitting. Instructed customer that the hoses should be replaced due to the corrosion causing a leak that is evident on rear of unit that has been happening prior to service. Water is turned off to unit due to leaking hoses. Job complete

Near Cole Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found all operating. Found broken grid cutter. Will need cutter to repair. ; ordrng 1 SEENOTE (AFTER 12) and 1 W10783275 (grid-cuttr)"

Near Co Rd 245, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for unit making vibrating noise and creek noise when opening door. Found creek noise to come from Metal base found bolt loose, tighter and creek noise is gone. Found vibrating noise from cardboard bottom, customer confirmed that is the noise. Corrected with van stock noise pads. No leaks on site"

Near Malta Cir, Hutto, TX 78634
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for the unit is not making ice. Tested the unit in diagnostics and received error code E5 for the ice maker. Found the icemaker will fill and rotate but the icemaker for thermistor has shorted. The unit will need a new icemaker.; ordrng 1 WPW10764668 (ice maker)

Near Lismore Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of frost. Adjusted hinges on freezer but will need gasket for icemaker door. ; ordrng 1 W10853439 (gasket)

Near Brins Way, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to test unit for bake or broiler not working. Test power and unit getting correct power and fuse checked good. Heck board and found board. Will need to order new control board W10894098. Office to reschedule ; ordrng 1 W10894098 (CONTROL BOARD )

Near Phalarope Dr, Buda, TX 78610
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and tested operation. I found the fresh food section at 61 degrees and the freezer at 1 degree. Inspected fresh food section and found the evaporator is completely frozen solid. Instructed customer that the unit will need to be unplugged and doors opened for 48 hours to thaw unit so that repairs can be performed. ;

Near Mindy Way, Liberty Hill, TX 78642
Robert J.

Robert J.

WASHER LG WT7600HKA

Near Dryden St, Austin, TX 78748
Joel G.

Joel G.

REFRIGERATOR LG LFX25974SW/05 "Arrived on site to diagnose fridge condensation on top of ice room compartment and not making ice. 15 degs in frz, 24 degs in ice room and 36 degs in ff side. Good frost pattern on evap indicating electronic issue. Called source, spoke w/ Terrance, says main board is faulty after doing checks on it, not allowing unit to keep temp. Gave me part number. Unit will also need ice room door gasket. No leaks detected and customer will take care of condensation that is forming while repair gets taken care of."

Near Longhorn Trail, Georgetown, TX 78633
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site to diagnose a gas cooktop that was sparking igniters by itself. Found no mechanical failures with unit at this time. Advised homeowner most likely moisture had entered ignition switches causing electrical contact to activate spark modules and as moisture is now evaporator unit is working properly and all repairs are needed.

Near Three Creeks Drive, , TX 78611
Tyler B.

Tyler B.

WASHER GE GFW450SSMWW "Arrived on site for unit with loose basket. Found basket titled back, found rear shocks had popped out, was able to replace 2 back shocks. Tested unit and unit tested good. No further damage found. No leaks on site"

Near Shepherd Mountain Cove, Austin, TX 78730
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for condensation inside the u it. Test unit and found damper installed correctly on unit. Found hot air coming from outside vent temp at 92°.called techline and they said it will be normal if hot air is coming from the outside and customer inside of house at 71° File#7725400406

Near Groundhog Way, Austin, TX 78744
Andy  B.

Andy B.

WASHER MAYTAG MVWC416FW0 Arrived on site for washer stills making noise. Tested and inspected unit and found issues with wash plate/Agitator ordering parts no water leaks present at time of service.; ordrng 1 W10680217 (WASH PLATE ) and 1 W10836692 (AGITATOR )

Near Chuck Wagon Trail, Austin, TX 78749
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KBFS20ECMS00 "Arrived on site to diagnose ice clumping together. Found ice maker tilted and causing it to leak. 15 degs in frz not cold enough. Accessed evaporator and found an incomplete frost pattern indicating a sealed system issue. Will need sealed system parts replaced, under 5 yr extended warranty parts and labor per SB web. Office to r/s and allow 2 hrs for repair. No leaks detected. ; ordrng 1 SV8404 (2 valve) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 WPW10466675 (compressor)"

Near Fresh Spring Rd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit sparking and not heating. Test unit and found burned capacitor and diode. Will need to order new capacitor W10850446 diode W11256462 and magnetron W10754299. ; ordrng 1 W10754299 (MAGNETRON ) and 1 W10850446 (CAPACITOR ) and 1 W11256462 (DIODE)

Near Briny Shell Way, Austin, TX 78748
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose dishwasher not filling with water. Found lots of debris in dishwasher and in spray arms. Cleared debris in pump but getting heavy suds and spray arms not moving. Will need to replace parts. No leaks detected.; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10671905 (deterg disp asm)

Near Rochester Castle Way, Pflugerville, TX 78660
Clif L.

Clif L.

DRYER GE GTD45EASJ0WS Arrived on site to diagnose a dryer that will not continue to run. Found a broken belt in unit. Belt will need to be replaced to complete repairs..; ordrng 1 WE12M29 (BELT)

Near Azalea St, Kingsland, TX 78639
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "arrived on site to inspect refrigerator temps. Upon further inspection, i tested the temps in the FC=72 degrees and RC=49 degrees. Checked the RC Evap and it had a good frost pattern; FC evap was dry. Also found that the UI display was showing half of the numbers. I obtained authorization from the office and removed and replaced the UI control and HV control. Once the unit was plugged in, it began to cool. I checked the temps in the FC section and they dropped within a few minutes. Tested for approximately 5-10 mins and temp continued to drop No water leaks observed during service, job completed."

Near Woodbine Cir, Georgetown, TX 78628
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG710H0AE0 "Arrived on site for “unit not heating or getting up to preset temps” complaint. Inspected unit and found ignitor tip bent about a half inch away from housing tip. Realigned tip to factory setting and insured good ground to bake bar. Tested unit through five heating cycles, at 450 degrees Fahrenheit. Unit is performing as designed. No leaks detected, at time of service."

Near Barrow Ave, Austin, TX 78751
Arthur B.

Arthur B.

DRYER WHIRLPOOL MEDX655DW1

Near Cedar Creek Rd, Temple, TX 76504
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived onnsite and found frozen ff Evap. Advised customer that we should replace Evap fan motor harness and cover.; ordrng 1 W10633627 (motor-evap) and 1 WPW10501260 (cover-evap)

Near Exposition Blvd, Austin, TX 78703
Thomas L.

Thomas L.

REFRIGERATOR LG LFXS29766S/00

Near Oak Meadow Cove, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on job for complaints of not cooling. 120v to evaporator fan but not running. ; ordrng 1 WP2315539 (motor-evap)

Near Cotton Gin Rd, Kyle, TX 78640
Wesley P.

Wesley P.

COOKTOP JENN-AIR JID4436ES0 Arrived on site and found board . Sr# 7725394050 spoke with David who said number 2 assembly will repair our bad board. Ordering to repair. Will require 2MAN 2HOurs. Office to reschedule. ; ordrng 1 2MAN (2 HOURS) and 1 W10914323 (cooktop)

Near Upvalley Run, Austin, TX 78731
Joseph C.

Joseph C.

WASHER MAYTAG MVWC415EW1 "Arrived on site for “wash cycle not functioning properly” complaint. Inspected unit and found worn out gearcase. Wear has caused failure of cam, actuator and hub, as well. Ordering new gearcase. No leaks detected, at time of service. ; ordrng 1 W11035747 (gearcase)"

Near Northeast Dr, Austin, TX 78723
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site and tested operation. Unit working properly at time of service and unable to duplicate failure. Customer stated it has happened about 4 times over the course of a year. Unit working properly at time of service. Job complete

Near Humble Live Dr, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal aside from prior diagnosed rollers.

Near Key West Cove, Austin, TX 78746
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found several knobs rubbing on rings. Adjusted rings and tested. Unit tests good. Job complete

Near Houston, TX
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDB835DW4 "Arrived on site or dryer drum not turning. Tested voltage to unit and found within range. Performed diagnostics mode and checked fault codes, found none. Tested unit and found only humming noise. Turned drum while in run mode and found drum turning. Found failed motor. Gained access to motor and blower wheel. Removed blower and motor, is new motor. Assembly unit and tested. Found same result. Tested voltage when attempting to start unit and found found L1 dropping in voltage. Found floating neutral. Spoke with customer on failure. Will need contact electrician for repair, have electrical test voltage when dryer is drawing amps."

Near Rancho Bueno Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW2 Arrived on site to repair a unit for noisey operation. Loaded the unit with clothes to find the transmission is making a horrible clacking noise. Contacted the manufacturer and we agreed to replace the gearcase. AndrewSR# 7725400278; ordrng 1 W10752189 (screw) and 1 W11260238 (ROTOR )

Near Clubhouse Drive, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE FRIGIDAIRE BGGF3045RFD Arrived on site to install previously diagnosed part. On arrival removed part from box and found broken in box. (See SD-QuickPic) ordering 2 ignitersordrng 2 316489403 (IGNITER )s

Near Sky W Dr, Austin, TX 78758
Robert J.

Robert J.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on job for complaints of not cooling. Found defrost timer not advancing out of defrost on time.

Near Peggys Trail, Kyle, TX 78640
Wesley P.

Wesley P.

RANGE GE JS645SLSS Arrived on site to inspect cosmetically damaged cooktop. Found some light scratching. Advised customer to contact Ge as there is no cosmetic coverage. All checks good.

Near Screech Owl Drive, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found failed dispenser valve. no water leaks present at time of service..; ordrng 1 WPW10341320 (VALVE )

Near Mistyglen Cir, Austin, TX 78746
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher not responding. I found voltage to the control panel and it completely dead and non responsive. I replaced the control panel and tested the unit. The unit is working as designed. Parts are covered under manufactures warranty and the labor is covered under AE 1 year warranty. Call complete.

Near Azure Shores Ct, Austin, TX 78732
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not turning on. Test power and found power was correct at outlet. Found power cord had loose connections. Removed side panel secured power cord connection test unit and unit test good job complete. No leaks present at this time.

Near Silo St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER HOTPOINT HDA2000G00WW Arrived on site to test unit for unit not filling with water. Test unit and unit filling with water unit spraying water and unit draining correctly. Could not duplicate problem unit working as designed.

Near Rio Grande St, Austin, TX 78701
Al R.

Al R.

COOKTOP WHIRLPOOL WCG97US0HS00

Near Freeman Park Dr, Round Rock, TX 78665
Paul R.

Paul R.

BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived onsite for the coffee maker that just keeps saying add beans. I found the grinder not grinding correctly. I made adjustments to the grinder and tested the unit. The unit is working as designed. Call complete.

Near Fossmoor St, Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site for unit not cooling. Found no frost on evaporators. Check compressor found running and hot to touch. U it will need sealed system repair to complete. No leaks on site ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (3HR) and 1 TJ90SF8404 and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)

Near Winding River Trail, Round Rock, TX 78681
Steve C.

Steve C.

RANGE AMANA AGR5330BAS3 Arrived on site to replace the lightbulb due to not turning on. Replaced The lightbulb and tested the unit. Unit working properly and no gas leak present.

Near Lyndsey Marie Lane, Pflugerville, TX 78660
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not filling with water. Ran diags and verified valve activated but not filling. Found screen on valve severely plugged up with a gummy substance. Cleared and verified operations and no leaks.

Near Fairway Ridge Rd, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KEBS107SSS00 Arrived onsite for the oven not working at all after a self clean. I replaced the TOD and tested the unit. The unit is working as designed.

Near Canyon Glen Cir, Austin, TX 78732
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Evap fan motor/harness, UI control, and HV Control due to the unit freezing on on the evaporator. I was unable,e to removed the Evap cover at last visit due to it having a large amount of frost/ice built up on it. When I removed the cover, I found the bimetal wedged under the Evap fan motor (photo). Once all parts were installed, I plugged the unit in and it began to cool and the Evap began to have a good frost pattern. I advised the customer of my repairs. No water leaks observed during service as the water line was not connected. Customer had towels under the unit and they will remove the towels due to a new floor being installed. Job completed."

Near Mocha Trail, Austin, TX 78728
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived back on site for u it not making ice. Found mis aligned fill tube. Corrected and tested good, no leaks on site"

Near Lyndon Ln, Austin, TX 78729
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRTS2 Arrived on site for no ice. Removed cover found broken wire to grid cutter. Ran diagnostics weak water flow to reservoir diagnosed unit will need grid cutter and valve. Installed new valve and grid cutter ran diagnostics good water flow unit passed all other test.

Near Oakdale Dr, Sunset Valley, TX 78745
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK206BSS01 Arrived on site to test unit for upper and lower oven over heating. Test unit and found upper oven average temp at 358 when set at 350. Calibrated oven -5 degrees. Lower oven average temp at 359 when set at 350. Calibrated oven to -10 degrees job complete.

Near Lost Creek Blvd, Austin, TX 78746
Joel G.

Joel G.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer not filling with water properly. All is working as designed, no error codes. Customer was filling the washer up manually with buckets. Called source, spoke w/ Andrew, who says all is normal and working as designed but customer isn’t satisfied with the unit since it doesn’t fill with enough water and wash correctly. File#7725401162. No leaks detected."

Near Harrier Flight Trail, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW3 "Arrived on site for not starting, found latch faulty replaced latch and tested good. No leaks on site"

Near Balsam Way, Round Rock, TX 78665
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to repair unit for upper rack falling down. Removed upper rack and installed new adjuster kit. All operations are normal and all water connections are dry.

Near Longhorn Trail, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE704DSS1 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found main control and control panel both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Legends Pkwy, Kingsland, TX 78639
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for dryer not working on sensor dry. Customer stated unit will run and heat but will not complete drying. Performed diagnostics mode and checked fault codes. Found error F2E1 stuck key. Performed encoder test and found all keys respond. Performed temperature test on time dry high heat. Ohmed sensor read as ol, accessed sensor read ol. Placing order for sensor due to model and serial prescreened different test model and serial onsite ordrng 1 W10657328 (wire) and 2 W11165163 (electrode)s"

Near Longview, TX
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of noise and freezing temperatures. Found damper not closing properly and causing noise and temperature issues. Replaced damper. No leaks detected at time of service.

Near Arcilla Street, Austin, TX 78741
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC15NLTS2 Arrived on site for no ice and loud noise. Ran diagnostics found no water entering reservoir loud noise due to no water in pump. Unit passed all other diagnostic test. Installed new valve powered unit on ran diagnostics all test passed.

Near Fortuna Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not drying dishes. Inspected work area and insulation. Performed diagnostics mode, no errors codes. Monitored test cycle and measured amp draw to element, found 6.5 amps to element. Tested for hot temperatures on element at end of test cycle. Spoke with customer on user care guide."

Near Peruvian Lane, Georgetown, TX 78626
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F3E1 error code and door will not shut” complaint. Inspected unit and found water level switch and door latch to be faulty. Removed and replaced water level switch and door latch. Tested unit. Unit checks good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and found unit with f3 error. Checked connections to oven sensor and found harness not connected to control. Plugged harness in and tested. Unit working properly. Job complete

Near Liberty Hill, TX 78642
Steve C.

Steve C.

WASHER WHIRLPOOL WET4124HW0 Arrived on site for the unit washer will not turn on. Found the dryer is working properly. There is a voltage to the control board but the control board will not turn on. Found the control board is defective. Replace the control board and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Co Rd 100, Hutto, TX 78634
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator with a handle that will not tighten. Tested unit and found mounting post for handle loose. Tighten mounting posts for freezer handle and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Shorewood Dr, Granite Shoals, TX 78654
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDS30FXSS8 "arrived on site to install previously diagnosed and ordered parts. Due to the unit not dispensing water, the float and hosing were ordered. I removed and replaced both and tested. Unit operated as designed.No water leaks observed during service, job completed."

Near Ranger Peak Ln, Georgetown, TX 78633
James C.

James C.

WASHER LG WT5170HV Arrived on site and installed new control. Ran diagnostics and found unit working properly. Job complete

Near Rutherford Dr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAB01 Arrived to inspect lights inside unit not working.Confirmed the complaint and removed and replaced both lights inside the unit.Reassembled the unit and unit began operating as designed.All lights now work.All water lines were dry at the end of service.Job complete

Near Hyde Park Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 arrived on site and called techline about concern of not drying well. Changed dryness level setting to level 4 after verifying all other functions are operating properly. No error codes. Unit airflow is clear.

Near Linden St, Austin, TX 78702
Robert J.

Robert J.

REFRIGERATOR UNKNOWN GARF30FDGB00 Arrived on job for complaints of temperature warm. Found evaporator frosted. Removed ice and found thermistor not attached to evaporator. Replaced thermistor and secure with zip tie.

Near Matagorda St, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator ice maker not functioning and leaking water. Upon further inspection, I found that the ice maker tray was tilted to the side allowing water to spill when dispensed. I tested the ice maker and it harvested as designed but the tray will not finish harvest and continues to lean to one side. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."

Near Martin Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF320PADS3 "arrived on site to inset dishwasher door issues. Upon further inspection, I found that the door only opens 1/2 way. I found that the left friction pad was missing and when opening the door, the bushing gets caught on the tub and the door won’t open all the way. Also found that the right side pad was torn. I removed and replaced both friction pads and tested the unit. Door opened all the way and unit operated as designed. No water leaks observed during service, job completed."

Near Colina Cove, Cedar Park, TX 78613
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is not working. Tested the unit and found the drain is grinding noise and not draining. Replaced the drain pump and tested the unit. Found the actuator is also defective. Replaced the actuator and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Cherubini Trail, Pflugerville, TX 78660
Steve C.

Steve C.

MICROWAVE FRIGIDAIRE FFMV1645TS Arrived on site for the unit fan will not turn on. Tested the unit and found the fan motor is extremely hot and it affected the control board as well. Replace the fan motor and control board and tested the unit. Unit works properly and job complete.

Near Cantarra Dr, Pflugerville, TX 78660
James C.

James C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and tested operation. I found the the front right burner is not lighting properly and takes time to light. Inspected burner head and igniter and found igniter not sparking properly. I found loose connection to igniter at the spark. Ovule and corrected. Unit now functioning properly. Job complete

Near , CT
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator with the dispenser tray peeling. I found the face of the dispenser tray with spider cracks in it. I replaced the tray. Call complete.

Near Morning Moon Cir, Austin, TX 78732
Jonathan  S.

Jonathan S.

COOKTOP JENN-AIR JGD8130ADS "Arrived on site for cooktop with built in down daft front burner not lightning and down draft exhaust not tied in to venting. Performed diagnostics and tested burner. Found burner sparkling. Removed cartridge assembly to gain access to burner. Found burner rusted out and allowing gas to escape before reaching orifice. Will need to replace burner to repair. Found exhaust not tied in with venting. Removed failed burner and installed new. Tested operation, tested all burn and down daft CFM. Found all tested good.

Near Fairfield Ct, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GB9FHDXWS09 Arrived on site for no cool in fresh food found unit not entering defrost diagnosed faulty main control. Defrosted evaporator replaced defrost bimetal and main control powered unit on checked air flow to fresh food good. ; used 1 WPW10165425 (BIMETAL) from stock

Near Forestglade Dr, Austin, TX 78745
Al R.

Al R.

WASHER MAYTAG MVWC425BW0 Arrived to inspect washer noises.Confirmed the complaint and removed the cover from underneath the unit and noticed the screw holding the cam was loose.Re tightened the screw.Tested unit and unit tested as designed.All water lines were dry at the end of service Job complete

Near Bull Horn Loop, Round Rock, TX 78665
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of ice machine not coming on. Tested unit and found external drain pump DOA. Removed and replaced drain pump. Assembled and tested. Unit now comes on as intended. No other issues found. All water connections were dry at time of service.

Near Crystal Springs Ct, Salado, TX 76571
Paul R.

Paul R.

DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with the inlet grille damaged. Ms stated she has had multiple sheets and some clothing get ripped. I found a sharp barb on the perforated part of the heater box. I replaced the box and tested the dryer. The unit is working as designed. Call complete.

Near Debba Dr, Austin, TX 78734
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site and tested operation. I found bulbs had failed and socket burned up. I also found a piece of the chipset for the control had come off. Installed new control and socket. Tested operation and found unit working properly. Job complete

Near Sigourney Way, Leander, TX 78641
Wesley P.

Wesley P.

RANGE KITCHENAID KSGG700ESS1 Arrived on site and found dented cooktop. Repaired by replacing cooktop. All checks good.

Near E 5th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice. Found small amount of ice in bin. Ran diagnostics all test passed no errors on icemaker ran harvest test,ice dumped ran fill test passed. Powered unit back on checked temp in freezer good reading 5° adjusted settings in diagnostics for defrost."

Near Jess Dr, Austin, TX 78737
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFF507HWH00 Arrived on site to replace the rail mullion due to not heating. Replace the parts and tested the unit. Do you know works properly and all water connections were dry at the time of service.

Near Murrelet Way, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL MHW3505FW1 Arrived on site for washer not operating properly. Spoke with customer and found unit is under warranty. (See SD-QuickPic) Tested and inspected unit and found failed WL switch as well as clogged drain pump. Removed failed part and replaced with new. Unclogged drain pump. Tested unit and all operations are normal. No water leaks present at time of service.

Near Allston Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR LG LFXC24796S /00 "Arrived on site to install compressor. Installed new compressor,ran software update to unit vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.

Near Old Ferry Rd, Spicewood, TX 78669
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for damaged fill tube. Installed new fill tube assembly ran diagnostics water flowing through fill tube.

Near Zen Villa Dr, Austin, TX 78739
Wesley P.

Wesley P.

DRYER MAYTAG MGDC465HW0 Arrived on site and removed screw from dryer drum tread and now unit is operating as designed.

Near Castro St, Austin, TX 78702
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of French door refrigerator making humming noise when running. Removed ice bin and could hear noise from icebox fan. Removed ice maker assembly and found ice scrapping fan blades.Removed ice build up and reassembled.Fan now moves quietly as intended. No other issues found.

Near Granex Dr, Killeen, TX 76542
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to install previously diagnosed and ordered part. Due to the UI not functioning properly and having it replaced once, I removed and replaced the left FC door. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Near Buckeye Trail, Cedar Park, TX 78613
Steve C.

Steve C.

DRYER AMANA NGD4655EW2 Arrived on site for the unit is not drying the clothes. Found all connections and fuses check good. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Seaholm Lane, Hutto, TX 78634
Thomas L.

Thomas L.

RANGE GE DJDJDJDJDE Arrive to repair unit for door gasket not fitting properly. Properly installed door gasket to form per manufactures specifications.

Near Twin Springs Rd, Georgetown, TX 78633
Joel G.

Joel G.

WASHER LG WT7600HKA "Arrived on site to install parts ordered by previous tech. Replaced, ran diags and verified operations. Verified no water leaks at time of svc call. Drain is secure."

Near Oakland Hills Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

OVEN WHIRLPOOL WODA7EC0HZ01 Arrived on site to repair unit that does not keep correct time and does not acknowledge that the meat probe has been installed in either oven. Removed and replaced control panel. Both failed operations now work properly.

Near Sachen St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying it. Replaced sump and motor, Test unit after replacing motor and unit test good no leaks present at this time.

Near W Mockingbird Ln, Austin, TX 78745
Joel G.

Joel G.

WASHER MAYTAG MHW5500FC1 "Arrived on site to diagnose washer LOFL error codes. Found water shut off to the washer. Ran diags and verified operations. Water was on at main valve but not at secondary valve customer has attached to hoses. Ran diags, verified operations and verified operation in normal mode also. Drain secure. No water leaks detected."

Near Terraza Trail, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FC2 Arrived onsite for customer complaint of top load washer taking too long to wash. Ran diagnostics and found F8E1 (Long Fill). Found cold water valve not opening. Removed and replaced valve. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Barbed Wire Dr, Killeen, TX 76549
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and tested operation. I found ice maker fill trough frozen solid and water freezing in ice bing. Installed new ice maker and tested operation. Unit working properly. Job complete

Near Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC0 Arrived to inspect washer making grinding noise.Confirmed the complaint and removed and replaced the gear case.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied Job complete

Near Magellan Way, Round Rock, TX 78665
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KICU569XSS Arrived on site to test unit for unit clicking when center burner and right front burner are on. Test unit and unit test good. Advised customer that center burner shares power with the outside burner. So if both burner are on the burner will turn on and off to share power job complete.

Near Zyle Rd, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found unit pushed too far back in cabinet enclosure causing waterline to kink. Repositioned refrigerator and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Co Rd 134, Burnet, TX 78611
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SDM3 "arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics and tested sowing no error codes. When the motor came on, it began to make a loud screeching noise. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Florenz Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL IBMS1455DS01 Arrived on site to test unit for start butting not working. Removed button and found broken button. Replaced button test unit and unit test good job complete.

Near Turnstone Dr, Buda, TX 78610
Al R.

Al R.

WASHER WHIRLPOOL NTW4516FW2 Arrived to inspect no power issues.Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Job complete

Near Lismore Ln, Pflugerville, TX 78660
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher loose handle and door making sound when its opening and closing. I tightened set screw down on handle and is fine now. Sound is from friction pads that allow door to be opened easier and rubs on hinges to prevent door from slamming open. All is normal and dishwasher is aligned just fine, see pics. No leaks detected."

Near Screech Owl Drive, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part.Removed and replaced the filter cover.Unit now works as designed.

Near Summerwalk Pl, Round Rock, TX 78665
Paul R.

Paul R.

DRYER MAYTAG MEDX655DW1 Arrived onsite for the dryer with a burning smell. Ms stated it was making a bad burning smell and it was very noisy. I found some plastic tooth picks had gotten it the blower causing the smell and part of the noise. I found the felt on the rear of the dryer had gotten twisted probably when the drum was installed causing the rest of the noise the customer was hearing. I removed the tooth picks and straightened the felt on the drum. The unit is quiet and is working as designed. Call complete.

Near Cutty Trail, Lakeway, TX 78734
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is leaking water. Found the gasket on the left side bottom corner was pushed out.Tucked the gasket back into the tub and tested unit. Unit working properly and all water connection or drawing at the time of service.

Near Guernsey Cove, Hutto, TX 78634
Robert J.

Robert J.

VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived on job for complaints of air flow concern. Test air flow all good.

Near Double L Drive, Dripping Springs, TX 78620
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not agitating. I found the actuator arm broken. I found the shifter in the cam smooth and working as designed. I also found coins in and under the wash plate. The actuator needs to be replaced. I replaced the actuator and removed the coins. I tested the unit and it is working as designed. Call complete.

Near Westfalian Trail, Austin, TX 78732
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW Arrived to inspect dryer tripping the breaker.Turned unit on as customer added wet clothes to the unit.Unit never tripped the breaker.Customer will seek an electrician for repair to the outlet.Called Whirlpool Tech line and spoke with Steve at tech line SR #7725394687.Job complete Couldn’t duplicate the issue.

Near Settlement Dr, Round Rock, TX 78665
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is making unusual noise. Found convection fan blade and ballast causing abnormal vibration. Reshaped and reset fan blade to proper position and tested unit. Found all is functioning properly at this time.

Near Hi Fault, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

REFRIGERATOR GE TPX24BRYAWW Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water line and grommet. turned water off at wall to stop leaking until return trip. No water leaks present at time of service. ; ordrng 1 WR2X9245 (WATER TUBE )

Near Liberty Park Dr, Austin, TX 78746
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site unit is overheating. Customer advised when using the unit the door handle and all the cooktop knobs gets extremely hot. Oven door temperatures are manufactured within UL & CSA standards for safety.

Near Cameron Rd, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived onsite for refrigerator not making ice, performed diagnostics found ice maker turned off. Instructed customer on ice maker operation. Confirmed ice maker did cycle once turned to the on position. Monitored cycle found ice maker was working"

Near Co Rd 245, Georgetown, TX 78633
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS3218DHM01 Arrived to inspect side by side not producing ice.Con the customer complaint.Jumped ice maker and unit began rotating.Unit filled with water as well.Unit works as designed.All water lines were dry at the end of service.Temperatures inside customers home were extremely hot due to AC not working properly.Job complete

Near Weiss Ln, Pflugerville, TX 78660
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived onsite for customer complaint of OTR microwave displays turns off intermittently. Confirmed issue. Removed and replaced control assembly. Reassembled and tested. Unit works as designed.

Near Bowfield Dr, Killeen, TX 76542
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. I found several knobs rubbing on rings. Adjusted rings and tested. Unit tests good. Job complete

Near Houston, TX
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling and lights not working. Found thermostat for freezer shutting off too soon moved further from heater to allow more time in defrost. All switches test good will need control for lights. ; ordrng 1 W10830288 (cntrl-elec)

Near Boothill Dr, Austin, TX 78748
Clif L.

Clif L.

OVEN WHIRLPOOL WFE515S0ES2 Arrived on site to diagnose an oven that is throwing an error code. Found F5 you want to ever saved in control indicating latch not operating. Tested unit and found no mechanical failures with latch assembly. And reinstall gasket has several clips had come out of mounting area. All is working properly at this time and no further repairs are needed.

Near Balcones Ridge Way, , TX 78605
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not turning on. Test power and found power was correct at outlet. Found power cord had loose connections. Removed side panel secured power cord connection test unit and unit test good job complete. No leaks present at this time.

Near Silo St, San Marcos, TX 78666
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “no heat” complaint. Inspected unit and found heater burned out. Removed and replaced heater. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “moisture between doors” complaint. Inspected unit and found gaps between liner and cabinet. Applied adhesive to gap areas. Unit tests good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Robert J.

Robert J.

FREEZER FRIGIDAIRE FFFH17F2QWB Arrived on job for complaints of not cooling. Found defrost timer not advancing out of defrost on time.

Near Peggys Trail, Kyle, TX 78640
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRTS2 Arrived on site for no ice. Removed cover found broken wire to grid cutter. Ran diagnostics weak water flow to reservoir diagnosed unit will need grid cutter and valve. Installed new valve and grid cutter ran diagnostics good water flow unit passed all other test.

Near Oakdale Dr, Sunset Valley, TX 78745
Luis M.

Luis M.

RANGE KITCHENAID KODE500ESS02 Arrived on site for paint chipping. Customer provided two pieces of chipped paint that was found in upper oven. Removed broil

Near Big Brown Drive, Dripping Springs, TX 78620
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher not not closing. Upon further inspection, I found the unit uninstalled and pulled out a little ways. I found that the mounting brackets were cut too short and it couldn’t be mounted to the cabinets. Also, the left upper corner of the door was rubbing due to the installation not done correctly. Using the prescreened brackets I have, I measured them out and cut off the ends. I lowered the wheels in the back of the unit and re-installed the unit and leveled it. Tested the unit and it operated as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Harvest Bend Ln, Cedar Park, TX 78613
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW3 "Arrived on site for not starting, found latch faulty replaced latch and tested good. No leaks on site"

Near Balsam Way, Round Rock, TX 78665
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH1162XVB2 Arrived onsite for customer complaint of OTR microwave shorting our light bulb when switch is turned on and making popping noise. Tested unit found light switch relay in board is what making the popping. Advised customer of findings. Unit will need new control board assembly.

Near John Haedge Dr, Killeen, TX 76549
Steve C.

Steve C.

RANGE AMANA AGR5330BAS3 Arrived on site to replace the lightbulb due to not turning on. Replaced The lightbulb and tested the unit. Unit working properly and no gas leak present.

Near Lyndsey Marie Lane, Pflugerville, TX 78660
Thomas L.

Thomas L.

WASHER WHIRLPOOL WFW70HEBW0 Removed and replaced leaking pressure hose. Tested unit at all operations are normal and there are no water leaks

Near Bartlett Peak Dr, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KEBS107SSS00 Arrived onsite for the oven not working at all after a self clean. I replaced the TOD and tested the unit. The unit is working as designed.

Near Canyon Glen Cir, Austin, TX 78732
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK206BSS01 Arrived on site to test unit for upper and lower oven over heating. Test unit and found upper oven average temp at 358 when set at 350. Calibrated oven -5 degrees. Lower oven average temp at 359 when set at 350. Calibrated oven to -10 degrees job complete.

Near Lost Creek Blvd, Austin, TX 78746
Joel G.

Joel G.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose dishwasher not filling with water. Ran diags and verified valve activated but not filling. Found screen on valve severely plugged up with a gummy substance. Cleared and verified operations and no leaks.

Near Fairway Ridge Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for customer complaint of 4 door refrigerator not making enough ice and not cooling properly. Ran test 34 and found ice box fan not moving. Also found UI LEDs dim and I sound. Found unit will need new UI to complete repair. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)

Near Oakdale Dr, Temple, TX 76502
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F3E1 error code and door will not shut” complaint. Inspected unit and found water level switch and door latch to be faulty. Removed and replaced water level switch and door latch. Tested unit. Unit checks good. No leaks detected, at time of service."

Near Shady Ln, Austin, TX 78721
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for “not completing cycles” complaint. Inspected unit and found drain line inserted too far into standpipe and coins between impeller and basket. Removed coins and adjusted standpipe to 4-4.5” from opening of standpipe. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near W St Johns Ave, Austin, TX 78752
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIC15NLTS2 Arrived on site for no ice and loud noise. Ran diagnostics found no water entering reservoir loud noise due to no water in pump. Unit passed all other diagnostic test. Installed new valve powered unit on ran diagnostics all test passed.

Near Fortuna Dr, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HC0 Arrived on job for complaints of sheet damaged in washer. Found high speed spin damaged sheets instructed customer to run low spin speed settings.

Near Austin, TX 78737
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE704DSS1 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found main control and control panel both shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Legends Pkwy, Kingsland, TX 78639
Arthur B.

Arthur B.

COOKTOP WHIRLPOOL WFE381LVQ0

Near Hogan Dr, Harker Heights, TX 76548
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator temps & ice maker. Upon further inspection, I tested temps in the FC=12 degrees and RC=49 degrees. Customer advised this has happened in the past and according to the notes in SD-Mobile, it’s occurred several times. I removed the lower vegetables pantry and found a large block of ice on the RC evaporator/cover. I advised the customer that they would need to defrost the unit before I could move any further due to possible damage to the Evap cover and evaporator if I removed the cover now. Customer signed the Waiver of damages from defrosting refrigerator and I advised to place towels around the unit to catch any water that leaks out of the unit. I will return with the prescreened parts and am ordering the UI control.No water leaks observed during service.; ordrng 1 W11039890 (cntrl-elec)"

Near Valderrama Ct, Austin, TX 78717
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to repair unit for upper rack falling down. Removed upper rack and installed new adjuster kit. All operations are normal and all water connections are dry.

Near Longhorn Trail, Georgetown, TX 78633
James C.

James C.

WASHER LG WT5170HV Arrived on site and installed new control. Ran diagnostics and found unit working properly. Job complete

Near Rutherford Dr, Leander, TX 78641
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for the unit is not making ice. Tested the unit in diagnostics and received error code E5 for the ice maker. Found the icemaker will fill and rotate but the icemaker for thermistor has shorted. The unit will need a new icemaker.; ordrng 1 WPW10764668 (ice maker)

Near Lismore Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of noise and freezing temperatures. Found damper not closing properly and causing noise and temperature issues. Replaced damper. No leaks detected at time of service.

Near Arcilla Street, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator with a handle that will not tighten. Tested unit and found mounting post for handle loose. Tighten mounting posts for freezer handle and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near N Shorewood Dr, Granite Shoals, TX 78654
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site to diagnose a gas cooktop that was sparking igniters by itself. Found no mechanical failures with unit at this time. Advised homeowner most likely moisture had entered ignition switches causing electrical contact to activate spark modules and as moisture is now evaporator unit is working properly and all repairs are needed.

Near Three Creeks Drive, , TX 78611
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF320PADS3 "arrived on site to inset dishwasher door issues. Upon further inspection, I found that the door only opens 1/2 way. I found that the left friction pad was missing and when opening the door, the bushing gets caught on the tub and the door won’t open all the way. Also found that the right side pad was torn. I removed and replaced both friction pads and tested the unit. Door opened all the way and unit operated as designed. No water leaks observed during service, job completed."

Near Colina Cove, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER KITCHENAID KUDS30FXSS8 "arrived on site to install previously diagnosed and ordered parts. Due to the unit not dispensing water, the float and hosing were ordered. I removed and replaced both and tested. Unit operated as designed.No water leaks observed during service, job completed."

Near Ranger Peak Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

COOKTOP JENN-AIR JGD8130ADS "Arrived on site for cooktop with built in down daft front burner not lightning and down draft exhaust not tied in to venting. Performed diagnostics and tested burner. Found burner sparkling. Removed cartridge assembly to gain access to burner. Found burner rusted out and allowing gas to escape before reaching orifice. Will need to replace burner to repair. Found exhaust not tied in with venting. Removed failed burner and installed new. Tested operation, tested all burn and down daft CFM. Found all tested good.

Near Fairfield Ct, Georgetown, TX 78633
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and found unit with f3 error. Checked connections to oven sensor and found harness not connected to control. Plugged harness in and tested. Unit working properly. Job complete

Near Liberty Hill, TX 78642
James C.

James C.

WASHER MAYTAG MVWB835DW5 Arrived on site and tested operation. I found that the cold water valve is not closing causing water to drip into tub constantly. Installed new valve and found corrosion in hot water valve connection. Inspected fill hoses and found corrosion in hot water hose fitting. Instructed customer that the hoses should be replaced due to the corrosion causing a leak that is evident on rear of unit that has been happening prior to service. Water is turned off to unit due to leaking hoses. Job complete

Near Cole Dr, Liberty Hill, TX 78642
Steve C.

Steve C.

WASHER WHIRLPOOL WET4124HW0 Arrived on site for the unit washer will not turn on. Found the dryer is working properly. There is a voltage to the control board but the control board will not turn on. Found the control board is defective. Replace the control board and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Co Rd 100, Hutto, TX 78634
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of frost. Adjusted hinges on freezer but will need gasket for icemaker door. ; ordrng 1 W10853439 (gasket)

Near Brins Way, Dripping Springs, TX 78620
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to diagnose fridge leaking and making noise. Found ff defrost issue and ice maker splashing water over when it fills. Found heavy amount of condensation on the back exterior wall. Temp where condensation builds up is 57 degs and where it doesn’t, it’s 81 degs. Called source, spoke w/ Steve, says that after taking care of ff defrost issue, it will stop condensation from building up. file#7725393290. Will need unit defrosted so we can make repair. Waiver signed for defrost. Will leave unit unplugged.; ordrng 1 W10816480 (fitting)"

Near Lazy Oaks Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 arrived on site and called techline about concern of not drying well. Changed dryness level setting to level 4 after verifying all other functions are operating properly. No error codes. Unit airflow is clear.

Near Linden St, Austin, TX 78702
Tyler B.

Tyler B.

WASHER GE GFW450SSMWW "Arrived on site for unit with loose basket. Found basket titled back, found rear shocks had popped out, was able to replace 2 back shocks. Tested unit and unit tested good. No further damage found. No leaks on site"

Near Shepherd Mountain Cove, Austin, TX 78730
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dishwasher not drying dishes. Inspected work area and insulation. Performed diagnostics mode, no errors codes. Monitored test cycle and measured amp draw to element, found 6.5 amps to element. Tested for hot temperatures on element at end of test cycle. Spoke with customer on user care guide."

Near Peruvian Lane, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found all operating. Found broken grid cutter. Will need cutter to repair. ; ordrng 1 SEENOTE (AFTER 12) and 1 W10783275 (grid-cuttr)"

Near Co Rd 245, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator with the dispenser tray peeling. I found the face of the dispenser tray with spider cracks in it. I replaced the tray. Call complete.

Near Morning Moon Cir, Austin, TX 78732
Joel G.

Joel G.

REFRIGERATOR LG LFX25974SW/05 "Arrived on site to diagnose fridge condensation on top of ice room compartment and not making ice. 15 degs in frz, 24 degs in ice room and 36 degs in ff side. Good frost pattern on evap indicating electronic issue. Called source, spoke w/ Terrance, says main board is faulty after doing checks on it, not allowing unit to keep temp. Gave me part number. Unit will also need ice room door gasket. No leaks detected and customer will take care of condensation that is forming while repair gets taken care of."

Near Longhorn Trail, Georgetown, TX 78633
James C.

James C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and tested operation. I found the the front right burner is not lighting properly and takes time to light. Inspected burner head and igniter and found igniter not sparking properly. I found loose connection to igniter at the spark. Ovule and corrected. Unit now functioning properly. Job complete

Near , CT
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WEE510S0FW0 Arrived on site to test unit for bake or broiler not working. Test power and unit getting correct power and fuse checked good. Heck board and found board. Will need to order new control board W10894098. Office to reschedule ; ordrng 1 W10894098 (CONTROL BOARD )

Near Phalarope Dr, Buda, TX 78610
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAB01 Arrived to inspect lights inside unit not working.Confirmed the complaint and removed and replaced both lights inside the unit.Reassembled the unit and unit began operating as designed.All lights now work.All water lines were dry at the end of service.Job complete

Near Hyde Park Dr, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for unit making vibrating noise and creek noise when opening door. Found creek noise to come from Metal base found bolt loose, tighter and creek noise is gone. Found vibrating noise from cardboard bottom, customer confirmed that is the noise. Corrected with van stock noise pads. No leaks on site"

Near Malta Cir, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator ice maker not functioning and leaking water. Upon further inspection, I found that the ice maker tray was tilted to the side allowing water to spill when dispensed. I tested the ice maker and it harvested as designed but the tray will not finish harvest and continues to lean to one side. I removed and replaced the ice maker and tested and it operated as designed. No water leaks observed during service, job completed."

Near Martin Creek Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for condensation inside the u it. Test unit and found damper installed correctly on unit. Found hot air coming from outside vent temp at 92°.called techline and they said it will be normal if hot air is coming from the outside and customer inside of house at 71° File#7725400406

Near Groundhog Way, Austin, TX 78744
Clif L.

Clif L.

DRYER GE GTD45EASJ0WS Arrived on site to diagnose a dryer that will not continue to run. Found a broken belt in unit. Belt will need to be replaced to complete repairs..; ordrng 1 WE12M29 (BELT)

Near Azalea St, Kingsland, TX 78639
Robert J.

Robert J.

REFRIGERATOR UNKNOWN GARF30FDGB00 Arrived on job for complaints of temperature warm. Found evaporator frosted. Removed ice and found thermistor not attached to evaporator. Replaced thermistor and secure with zip tie.

Near Matagorda St, Austin, TX 78741
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG710H0AE0 "Arrived on site for “unit not heating or getting up to preset temps” complaint. Inspected unit and found ignitor tip bent about a half inch away from housing tip. Realigned tip to factory setting and insured good ground to bake bar. Tested unit through five heating cycles, at 450 degrees Fahrenheit. Unit is performing as designed. No leaks detected, at time of service."

Near Barrow Ave, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GB9FHDXWS09 Arrived on site for no cool in fresh food found unit not entering defrost diagnosed faulty main control. Defrosted evaporator replaced defrost bimetal and main control powered unit on checked air flow to fresh food good. ; used 1 WPW10165425 (BIMETAL) from stock

Near Forestglade Dr, Austin, TX 78745
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and tested operation. I found the fresh food section at 61 degrees and the freezer at 1 degree. Inspected fresh food section and found the evaporator is completely frozen solid. Instructed customer that the unit will need to be unplugged and doors opened for 48 hours to thaw unit so that repairs can be performed. ;

Near Mindy Way, Liberty Hill, TX 78642

View More