We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fort Cavazos, TX 76544
Tyler
Job Details: 06/02/2023
Arrived on site for washer making a loud noise. Upon arrival on firmed sound failure but found no errors in diagnostics.found cold side of inlet valve failing to open properly with 120v applied and proper water pressure and creating a loud screech. Also found during spin and agitation that the belt was loose and not grabbing cam properly with empty tub. Replaced inlet valve and belt. Reassembled and tested unit. Found no leaks and washer working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fort Cavazos, TX 76544
Tyler
Job Details: 06/02/2023
"Arrived on site for washer needing previously diagnosed bezel, and tub ring. Upon arrival reconfirmed issue and installed both parts. Reassembled unit and found it working as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jarrell, TX 76537
David Z
Job Details: 06/02/2023
"Arrived on site to follow up on washer banging and making noise. Found gearcase seals blown out and water had leaked into the rotor / Clutch assembly. Replaced gearcase, rotor, slider and clutch. Tested unit and verified all working as designed. Repair completed."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Pflugerville, TX 78660
Vincent
Job Details: 06/02/2023
"Arrived on site for range p, inspected unit and work area. Customers complaint was unit not keeping time. Unit is not connected to WiFi and I instructed the customer on how to connect. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Spicewood, TX 78669
Kevin
Job Details: 06/02/2023
"Arrived on site and found wire harness to drain pump is broken, repaired wires and it will now complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Vincent
Job Details: 06/02/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit not spinning clothes out all the way. Tested unit and found the belt stretched and making noises. Inspected the gear case and found no oil leaking. Replaced cam and belt and calibrated. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pflugerville, TX 78660
Paul
Job Details: 06/02/2023
"Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the vent pipe. I tested the machine and there were no other water leaks present at the time of service. The customer stated he thought the unit had a control issue because the time for the normal/regular cycle used to be less than an hour but now its like an hour and a half long. I showed the customer that the steam selection had been turned on in that cycle and this cause the added time. I turned steam off and it showed a 55 minute cycle. I explained that whatever options are selected for a cycle, after start is selected the machine will default to those same options the next time that cycle is run. All is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Bastrop, TX 78602
Matthew
Job Details: 06/02/2023
"Arrived onsite for sealed system repair. Confirmed failed compressor. Replaced compressor, dryer and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is running. Notified customer to give 24-48 hrs for unit to stabilize and maintain temperature. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Briggs, TX 78608
David Z
Job Details: 06/02/2023
Arrived on site to diagnose range throwing F2E1 error. Foind 2 unresponsive buttons on the control. Replaced control and retested. Found all buttons responsive on new control. Repair completed.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Kempner, TX 76539
Tyler
Job Details: 06/02/2023
"Arrived on site for freezer making a loud noise while running. Upon arrival couldnt confirmed exact sound but was able to inspect and find drier rubbing/vibrating against discharge line of compressor. I added sound pads around drier and discharge line to dampen down vibrations, informed customer to notify us if issue returned. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Belton, TX 76513
Jonathan M
Job Details: 06/02/2023
"Add on site for a washing machine that is not starting cycles and is flashing at them. Inspected unit and work area. The customer plugged in in in in the unit began to drain flashing an F9 E1 (long drain) error code. I attempted to clear the code, but the unit still stuck in a drain even though I know water was at the bottom of the tub. Unplug the unit again and found the unit finally quit. Attempted to start a cycle on the unit went straight into a drain and started flashing the F9 E1 error code again. I checked the pressure hose for any obstructions are blockage in the tube and found the tube operating as designed. Replaced the control and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lakeway, TX 78734
Kevin
Job Details: 06/02/2023
"Arrived on site and inspected dryer and found it is heating properly but there is no airflow, dryer vent exit wall immediately behind dryer, remove vent hose and found it is clogged with lint. Removed all lint and after reassembling vent hose dryer is working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mustang Ridge, TX 78610
Kevin
Job Details: 06/02/2023
"Arrived on site and inspected dryer and found no power at terminal block. Customer has just moved into this house and dryer has never worked. Inspected breaker panel in garage and found dryer breaker is off. After resetting breaker dryer is now running, heat is good, and airflow is showing good on airflow meter. Builder may have left breaker off or there might be AFCI nuisance tripping on this breaker. Explained both possibilities to new homeowner, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, TX 78633
Lou
Job Details: 06/02/2023
"Arrived on site to inspect refrigerator ice maker not dispensing. Upon further inspection, I found the ice bin full of ice and I attempted to dispense cubed and crushed ice and the unit failed and was very loud. I found a rag that had gotten caught in the separator arm and solenoid (photo). I attempted to remove the rag but it kept tearing as I pulled on it. Using my steamer, I sprayed the steam on the rag and loosened it up and was able to remove the ice bin and then removed the remaining pieces of the rag. I placed the ice bin back in its space and tested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Georgetown, TX 78633
Lou
Job Details: 06/02/2023
"Arrived on site to inspect refrigerator freezing items in the fresh foods section. Upon further inspection, I checked the temp settings and found the RC=40 and FC=0. Tested temps in the RC=38/39 degrees and FC=6 degrees. I found food items up against the left side wall closest to freezer section and blocking the airflow at the back wall (photos). I tested the thermistors and all are within range and getting proper voltage. I made recommendations for use and care and food item placement. No repairs needed at this time and No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Austin, TX 78729
Wesley
Job Details: 06/02/2023
Arrived onsite and found long drain f9 error. Advised customer on findings and cleared drain to repair. Advised customer on repair. No parts needed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Austin, TX 78724
Matthew
Job Details: 06/02/2023
"Arrived onsite for unit scraping. Replaced heating element, rear bulkhead, heater duct and rear drum seal. Reassembled and tested. Unit started fine but about 3-5 minutes into the cycle the unit began scraping again. Called techline. Derek SR#7736546030. Notified tech of work done. Tech did not have recommendations at this time and referred to engineering. Emailed techline videos of issues. Engineering will respond within 3-5 business days."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Lockhart, TX 78644
Joe Z
Job Details: 06/02/2023
Arrived on site for error codes and stys locked. Upon arrival ran diagnostics and got error code F9-E1 long drain. Ran loads test to force drain and drain pump is making a grinding sound. Need to replace drain pump. Replaced drain pump and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Uhland, TX 78640
Joe Z
Job Details: 06/02/2023
Arrived on site for not cooling. Upon arrival customer stated that unit was not installed correctly and has used shims to level unit. Took pic of shims and slight floor damage and uploaded to SD. Upon arrival inspected unit and entire evaporator is covered in ice. Ran diagnostics and forced heaters. Heater is not energizing. Removed all ice with blower and steamer. Found harness was not secured to heater. Secured connections and test heater. Heater is receiving 120 from control. Is pulling correct amperage and has correct resistance. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Georgetown, TX 78633
David Z
Job Details: 06/02/2023
Arrived on site to diagnose refrigerator with lights out and some noise coming from it. I inspected the unit and found 2 lights out under the icemaker. Replaced both lights. Found the noise the customer was experiencing was damper gear noise. Noise is consistent with most other dampers and is not affecting operation. Unit working as designed at this time. Repair completed.
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Georgetown, TX 78628
David Z
Job Details: 06/02/2023
Arrived on site to replace bin switch. Replaced switch and disabled solid pack setting. Tested unit and confirmed all working as designed. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78664
Paul
Job Details: 06/02/2023
Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the harness and found where the harness had gotten hot at the over fill switch. I replaced the switch and the control. Before starting the machine I saw where the installers used Teflon tape between the hose fitting and the fill valve. I removed the valve and found Teflon tape in it. I replaced the fill valve. I tested the machine in diagnostics and it completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Round Rock, TX 78665
Vincent
Job Details: 06/02/2023
"Arrived on site for microwave, inspected unit and work area. Customers complaint was vent hood not turning off. Tested and found it not working correctly. Replaced control and ui. Tested and its now operational good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Wesley
Job Details: 06/02/2023
"Arrived onsite for refrigerator not cooling properly, found seal not contacting frame which had allowed frost build up in air channel. Corrected alignment and verified normal operation. Advised maintenance on findings. Al checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Round Rock, TX 78665
Vincent
Job Details: 06/02/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making fan noises. Retrieved temps in FC 05? and RC 37?. Tested the fans and damper and fount that the damper was bad and making clunking noises. Replaced damper and ran test 3 and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Georgetown, TX 78626
Lou
Job Details: 06/02/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the cabinet being badly damaged on the left side and the belt fraying, I removed and replaced the cabinet and transferred all parts from the old cabinet to the new. Installed a new belt and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed. No one available to sign for receipt."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Leander, TX 78641
Maurice R
Job Details: 06/02/2023
Arrived onsite for water leak in the front left corner. Gain access to the bottom of the unit and saw water marks on the front of the unit. I replaced the dispenser and wiped the water marks off so if it happens again we can pin point where the water is leaking from. No water leaks detected during service.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Austin, TX 78744
Leonardo
Job Details: 06/02/2023
Arrived on site to test unit for fan making loud noise. Test unit and found fan blades hitting tape around flap. Secured tape test unit and unit test good job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS6
Near Austin, TX 78748
Leonardo
Job Details: 06/02/2023
Arrived on site to test unit for light not working. Test unit and found and light bulb. Replaced bulb test unit and unit test good job compete
We serviced a
KITCHENAID MICROWAVE
Model KMHC319LSS00
Near Austin, TX 78746
Scott
Job Details: 06/02/2023
"Arrived on site ,replaced control board . Ran test heat . Fan is running during the heating cycle now . Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Austin, TX 78757
Scott
Job Details: 06/02/2023
"Arrived on site ,replaced vent ,gasket and cover . Ran diagnostics. Door in vent is closing during wash . No water leaks detected at this time . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78757
Scott
Job Details: 06/02/2023
"Arrived on site , replaced both 3rd rails . Ran test wash all checked normal. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near New Braunfels, TX 78130
Andrew
Job Details: 06/02/2023
"Arrived on site to test unit for not completing cycles properly and water leaking. Found unit was not draining properly. Also found top center nozzle was not outputting any water. Found drain hose was excessively inserted in to drain pipe(about 30 inches). Cut hose back to recommended length per installation instructions, and leveled unit. Unit working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near New Braunfels, TX 78130
Andrew
Job Details: 06/02/2023
"Arrived on site to test unit for no ice dispensing. Found motor and yoke threads were stripped/damaged. Replaced yoke and motor, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near New Braunfels, TX 78130
Andrew
Job Details: 06/02/2023
"Arrived on site to test unit for not washing properly. Found error f4e3(motor not engaging). Verified motor receiving proper voltage. Replaced sump assembly, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near New Braunfels, TX 78132
Andrew
Job Details: 06/02/2023
"Arrived on site to test unit for not washing. Found error f4e3(motor not engaging). Cleared error and verified motor receiving proper voltage. Replaced sump and motor, unit now working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS00
Near New Braunfels, TX 78132
Andrew
Job Details: 06/02/2023
"Arrived on site to test unit for center burner flame issue and consistently clicking after ignited. Found wrong burner cap was installed. Swapped cap from center with RF burner, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Braunfels, TX 78130
Andrey
Job Details: 06/02/2023
"Arrived on site to test unit for no heat, tested unit found shorted cutoffs, replaced cutoffs and thermostat, unit is now heating,ran vent test and it passed, job completed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near New Braunfels, TX 78130
Andrey
Job Details: 06/02/2023
"Arrived on site to test unit for freezing food in RC, tested unit found diffuser is functioning properly but items are frozen, found excessive gaps between liner and cabinet, sealed in gaps and replaced control and thermistor as precautionary and advised customer to monitor, at this time job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near New Braunfels, TX 78130
Andrey
Job Details: 06/02/2023
"Arrived on site to test unit for noise, tested unit found evaporator cap tube vibrating against evaporator cover, adjusted and assembled unit back together, noise is now gone, unit is running as designed, leveled unit, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near New Braunfels, TX 78132
Andrey
Job Details: 06/02/2023
"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over with no signs of defrost heater engaging, defrost unit and replaced thermistor, harness and control, tested unit heater is now engaging, unit developed a good frost pattern, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Braunfels, TX 78130
Andrey
Job Details: 06/02/2023
"Arrived on site to test unit for not cooling, tested unit found evaporator completely frozen over with 2 inch of ice on the cover, defrost heater is not engaging inspected heater and found connection shorted, ordering heater with harness assembly, will need to replace heater, control, UI and thermistor on next visit,office to reschedule ; ordrng 1 W11650662 (Heater with harness assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, TX 78640
Joe Z
Job Details: 06/02/2023
Arrived on site for not heating. Upon arrival test unit and is not heating.Ran vent test and air flow is poor for electric dryer.Checked polarity and is correct . Checked heating circuit and found thermostat is OL. All other components are good. Replaced thermostat and test unit . Unit is now heating correctly. Recommend that customer have vent cleaned to improve drying and further issues with thermostat. Unit is operating as designed Job complete ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Temple, TX 76501
Jonathan M
Job Details: 06/02/2023
"John site for a refrigerator that is not cooling. Inspected unit and works area. Customer advised that both sides of increase in temperature, but it has remained cold in the lower portion of the freezer. Did confirm the customers complaint and found a defrost issue in the freezer section. Gained access to the control and checked resistance through the defrost sensor. Found it registering 48.7 k ohms of resistance (under -30?F temperature) indicating a failed thermistor. I check the heater and fan proper resistance. I did not have a thermistor on hand so will order the evaporator thermistor. Replaced the control and rescheduled the customer ; ordrng 1 WPW10384183 (Evap thermistor)"
We serviced a
GE DISHWASHER
Model GDF570SSF0SS
Near Austin, TX 78731
Wesley
Job Details: 06/02/2023
Arrived onsite for erratic behavior. Control beeping and the heater stayed on one time. Unit is operating properly at time of service. Reset unit and advised that ongoing issue would warrant a control replacement. ordrng 1 WD21X22276 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near New Braunfels, TX 78132
Andrew
Job Details: 06/02/2023
Arrived on site to test unit for no ice production. Found icemaker continuously running and not stopping. Recommend ice maker replacement. Customer stated she would contact when wanting to move forward with repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78728
Wesley
Job Details: 06/02/2023
Arrived onsite for not washing. Tested and found wash motor will not energize. Ordering sump and motor to repair. Office to reschedule. All else checks good. ; ordrng 1 W11025157 (Sump and motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Cedar Park, TX 78613
Maurice R
Job Details: 06/02/2023
"Arrived onsite for previously diagnosed parts. On inspection I tested the cap, magnetron and transformer. I then put the new fuse in and plugged it in and the fuse blew again. I then tested the door switches and the monitors switches and they were good I pulled the magnetron out in did a physical check to see if there was any burnt spot on it and in the wave guide. They both looked good. Informed the customers that we will be in contact with them next week.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Gerry C
Job Details: 06/02/2023
"WRS325SDHZ08 Arrived to inspect interior light issue and cooling in RC. I found the RC door switch had failed and required replacement. The damper appeared to work as designed and all other functions were present. I am suspicious the issue was wholly due to the switch, both electrical and preventing full door closure and we will need to instal the replacement prior to any other parts. No leaks observed during service. ; ordrng 1 W11123941 (Light Switch, RC) and 1 W11645127 (Diffuser)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 06/02/2023
"Arrived on site for no cool. Removed evaporator cover found traces of oil on fresh food evaporator,ran test 4,during test 4-4 some frost forming then can hear moisture freeze exiting cap tube. Ordering a new evaporator,compressor,drier and 3 way valve. ; ordrng 1 W11505166 (Evaporator) and 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 WPW10239732 (Frz evap) and 1 Nitrogen (Nitrogen)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Jarrell, TX 76537
David Z
Job Details: 06/02/2023
Arrived on site to diagnose refrigerator that is leaking water in the RC. Found water puddled under the deli drawers. Traced water back to a crack in the reservoir. Ordering new reservoir to resolve. Office to schedule SOP part. ; ordrng 1 W11566768 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78745
Scott
Job Details: 06/02/2023
Arrived on site for washer not spinning out load . Ran diagnostics for wl sensor error . Ran test wash and unit timed out in spin cycle and kicked pump on . Ordering Control and lower harness if needed . No water leaks detected at this time. Call to set return ; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near West Lake Hills, TX 78746
Scott
Job Details: 06/02/2023
Arrived on site for noisy washer . Ran diagnostics and got secondary wash motor error . Ran test wash motor was sounding off . Ordering sump and motor . No water leaks detected at this time. Call to set return ; ordrng 1 W11416362 (Sump motor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Kyle, TX 78640
Leonardo
Job Details: 06/02/2023
Arrived on site to test unit for unit sparking. Found unit sparking from support due to rack. Called Techline and will replaced support and touch up the paint. Office to reschedule SR#7736549234; ordrng 1 W10840759 (Support) and 1 Graytouchuppaint (Gray touch up paint)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Spicewood, TX 78669
Kevin
Job Details: 06/02/2023
"Arrived on site and inspected washer I have found Agitator is wobbly, attempted to remove agitator and it is seized. It will need to be broken off and replaced. Washer it will spin properly but agitation movement isnt good. Will need to bring back all Pre-screen parts, Will need two hours to rebuild washer.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Georgetown, TX 78628
David Z
Job Details: 06/02/2023
"Arrived on site to diagnose dishwasher not cleaning dishes. Tested unit and found the unit filling, but not pumping any water. Removed sump and found DOA wash motor. Ordering sump and control. Return visit set for 6/6; ordrng 1 W11613479 (Sump) and 1 W11637581 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Liberty Hill, TX 78642
Maurice R
Job Details: 06/02/2023
Arrived onsite for refrigerator not cooling. On inspection found a compressor line with a leak. Ordering all the parts for the job. No water leaks detected during service.; ordrng 1 WPW10466675 (Compressor) and 1 WP2188823 (Evap) and 1 876765 (Line kit) and 1 WPW10143759 (Drier)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Austin, TX 78746
Scott
Job Details: 06/02/2023
Arrived on site for unit stopping during load . Or not spinning out . Ran diagnostics got Ui error code . Did take several tries . Rest of unit passed test wash and manual test . Ordering ui No water leaks detected at this time ; ordrng 1 W11626077 (Ui)
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ0
Near Austin, TX 78759
Paul
Job Details: 06/02/2023
Arrived onsite for a washer that was full of water to the top of the tub ring and not draining. I plugged the washer in and could hear the pump humming but the unit was not draining. I removed all the water from the tub and removed the pump. I found the impeller wobbling and messed up from a welding rod that had gotten in it. . I replaced the pump and ran the auto diagnostics test. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Round Rock, TX 78681
Maurice R
Job Details: 06/02/2023
"Arrived onsite for washer not extracting water out of the clothes. I put the unit in diagnostics cycle and it spun, the drain pump sounded like it was to pump out the water. I gain access to the pump to see if there was obstruction in the pump. It was clear, I installed a new pump. Told customer to run some loads to see if it was working. No water leaks detected during service."
We serviced a
GE MICROWAVE
Model PEB2060SM1SS
Near Austin, TX 78717
Maurice R
Job Details: 06/02/2023
"Arrived onsite for MW not heating. On inspection everything was working just was not heating, tested the magnetron capacitor and diode they were good. Test the voltage to the transformer and was 120vac. I the ohmed out the secondary coils on the transformer and they were OL.
We serviced a
GE COOKTOP
Model PGP953SET1SS
Near Austin, TX 78717
Maurice R
Job Details: 06/02/2023
"Arrived onsite for valve issues on cooktop. On inspection there was cooking grease on all components. 3 of the burners were not igniting. I pulled the top of the cooktop. I testing ignitors and 1 that was not sparked, on further inspection it had grease on it I cleaned it off and it started working. I clean the rest of off and got them to work. The front left burner valve was not moving, I clean the stem off and worked back until it was free and working again. Informed the customer how to prevent the valve from seizing up. I found 2 burners that would not ignite. The gas passage hole was clogged. I cleaned all the burners to insure that they would work. I got all the burners to ignite after the cleaning.
We serviced a
LG WASHER
Model WM2655HVA
Near Georgetown, TX 78628
Gerry C
Job Details: 06/02/2023
"WM2655HVA Arrived to inspect OE code. I found the drain pump would drain very slowly and inspected. The impeller had lost one of two contact points on the rotor shaft and the excessive play prevent it from starting rotation as designed. I removed and replaced the pump and tested. Operational test good, no leaks observed during service.
We serviced a
KENMORE WASHER
Model 110.2513241
Near Georgetown, TX 78628
Gerry C
Job Details: 06/02/2023
"110.25132410 Arrived to inspect noise. I found the gear case bearings had fully failed and were locked. Further inspection revealed the basket hub was badly corroded and would require the basket and wash plate as well. Due to cost, the customer will replace the unit. No leaks observed during service
We serviced a
LG REFRIGERATOR
Model LFXS28968S/03
Near Austin, TX 78728
Wesley
Job Details: 06/01/2023
Arrived onsite and installed ice assembly to repair double fill leak. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Austin, TX 78737
Luis
Job Details: 06/01/2023
Arrived on site for not dispensing water. Tested dispenser no water flow valve is energized fully inserted filter tested water dispenser working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78722
Kevin
Job Details: 06/01/2023
"Arrived on site and found saved error codes 4/3, 7/1. Ran diagnostic cycle and found wash motor has failed, After Replacement ran a diagnostic cycle to confirm operation, discussed running hot water at kitchen sink before starting dishwasher to keep heating element working properly, correct detergent usage, drying expectations and importance of rinse aid. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Del Valle, TX 78617
Kevin
Job Details: 06/01/2023
"Arrived on site and found saved error code F7E5, set washer into a diagnostic cycle and found it will not spin. Inspected gearcase assembly and it is leaking oil and has failed. Would need to replace gearcase assembly, washplate, and hub.
We serviced a
GE REFRIGERATOR
Model CYE22TSHJSS
Near Georgetown, TX 78633
Tyler
Job Details: 06/01/2023
Arrived on site for refrigerator not cooling properly and making a loud noise. Upon arrival confirmed issue and found fc compartment cooling as designed but ice compartment was above 55. Found rc found had completely burnt up internally and locked up leading to no airflow in rc and lack of cool. Found evap coil frosting over evenly. I made repair. Found evap motor running as designed. Informed customer to give unit 24hrs to stabilize temps. Call complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP4
Near Leander, TX 78641
Gerry C
Job Details: 06/01/2023
"LFSS2312TP4 Arrived to inspect no ice. I found the issue affected all water flow and tested to the valve, seeing full flow up to the filter assembly. The unit likely will only require a filter replacement. I did not have a filter in hand and advised the model of the filter: WF3CB. I advised flushing at least one gallon of water prior to use and turning the ice maker back on.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Kyle, TX 78640
Kevin
Job Details: 06/01/2023
"Arrived on site and found no cold water entering, removed water line and found debris in water has clogged/stuck valve, took picture. Informed customer this is not a failure of the machine. Replaced valve but incoming water will need to be corrected or issue may happen again. Informed customer Issue caused by environment. Documented with techline, job complete 7736536561"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bastrop, TX 78602
Joe Z
Job Details: 06/01/2023
"Arrived on site for not making ice. Upon arrival inspected unit and ice container is empty. Test icemaker and can hear valve, but no water to icemaker. Test water dispenser and also no water to dispenser. Inspected reservoir and is good. Test valve and is good. Found there is no water pressure from supply. Uploaded picture to SD. Explained findings to customer.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEW6
Near Waco, TX 76712
Jonathan M
Job Details: 06/01/2023
"Arrived on site for a refrigerator that is not dispensing water properly. Inspected unit and work area. The customer advised they have already replaced the water filter and had no luck. Found the water dispensing from the water dispenser extremely low and removed the filter. Added a bypass cap and found the unit dispensing water properly indicating a bad seal on the reservoir. Replaced the filter reservoir and tested the unit. The unit began to work and operate as designed. Call complete."
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/01
Near Georgetown, TX 78633
David Z
Job Details: 06/01/2023
"Arrived on site to diagnose refrigerator throwing an error and making noise when running. Customer advised me the unit had a 1F E error (ice maker fan), and a lot of noise. I checked the compressor compartment and found the evap drip pan was full of water. Customer showed me a video of the noise, which sounds like fan blades hitting ice. Based on the amount of water in the pan and the associated noise, unit may be experiencing a defrost issue in the freezer compartment. Unit was unplugged prior to my arrival and completely thawed out. Found Customer has factory and extended warranty still remaining, so I advised them to follow up with LG factory warranty for repair. Call completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
David Z
Job Details: 06/01/2023
"Arrived on site to diagnose refrigerator that had ice building in the RC due to rvap not going through defrost. Found thermistor on evap fan out of range. Melted down ice and replaced evap harness. Secured evap, positioned thermistor, added 1 shim to drain pan. Verified fan working as designed. Repair completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Round Rock, TX 78664
Vincent
Job Details: 06/01/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was F2E2. Tested unit and was unresponsive to enter diagnostics. Found that the control had corrosion and would need to be replaced. Replaced control and tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Round Rock, TX 78665
Vincent
Job Details: 06/01/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not making ice or dispensing water. Found a bad water filter and customer provided with new one. Sealed around the reservoir. Unit is now operating as designed. No leaks where observed during service.
We serviced a
UNKNOWN DISPOSAL
Model n/a
Near Round Rock, TX 78681
Vincent
Job Details: 06/01/2023
"Arrived on site for garbage disposal, inspected unit and work area. Customers complaint was something is stuck in the disposal. Inspected and found nothing stuck. Replaced parts and tested unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID OVEN
Model KGRS505XSS01
Near Round Rock, TX 78681
Vincent
Job Details: 06/01/2023
"Arrived on site for range, inspected unit and work area. Installed new gas valve and tested, unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID OVEN
Model KODT100ESS04
Near Austin, TX 78735
Leonardo
Job Details: 06/01/2023
Arrived on site to replace fuse. Replaced fuse test unit and both ovens heating. Also found both cooling fans not coming on at all. Advised customer not to use unit due to safety issue. If they use the ovens the cooling fan will not come on and can cause unit to over heat or cabinet to over heat. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, TX 76513
Jonathan M
Job Details: 06/01/2023
Arrived on site for a dryer that is not starting. Inspected unit and work area. Checked voltage going to the unit and for proper voltage and polarity. Check voltage to the unit when pressing the push to start button and found voltage from Line 1 to neutral drop to 0V and voltage from Line 2 to neutral increase to 248V. Neutral to ground also registered 1.5V. Check voltage at the wall and confirm the same electrical drop in increase. Spoke to SW and filled out the electrical checklist. The customer signed the incoming voltage waiver and the customer will need to fix the electrical supply. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cedar Park, TX 78613
Lou
Job Details: 06/01/2023
"Arrived on site to inspect refrigerator leaking water at the water filter. Upon further inspection, I found the customer had a large bowl on the top shelf under the waterbox and it had a large amount of water in it. While observing the waterbox, water began to drip out where the modules are housed. I provided a disclaimer from management to the customer pertaining to the issues weve been finding with this unit. I removed the waterbox cover and found water around the reservoir. I tested the water dispenser and found the water line coming from the inlet at the wall where it connects to the filter housing was not fully inserted. Re-inserted the tube and retested the water dispenser and found no further signs of a water leak. Also found the right RC door gasket badly torn and the ice box door gasket badly crimped.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Georgetown, TX 78628
Tyler
Job Details: 06/01/2023
Arrived on site for refrigerator not dispensing Ice(per customer on arrival). Upon arrival confirmed issue and found bucket full of ice. Tested auger and found auger would rotate but ice had gotten jammed in bucket grinding compartment. Was able to instruct customer on how to prevent ice build up. Found no air leaks from ice door seperator.
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Austin, TX 78732
Paul
Job Details: 06/01/2023
Arrived onsite for a dryer that will not heat. I found that I was loosing L2 between the terminal block and the high limit thermostat. I gained access to the motor and found the L2 connector had backed out of the motor. I found where the connector had gotten a little hot and opened up. I cleaned the connector up and tightened it up then reconnected the molex connector to the motor. I tested the unit and found it heating and working as designed. I explained to the customer that this might continue to work but if it fails again the complete harness would need to be replaced.
We serviced a
WHIRLPOOL DRYER
Model med6230hw1
Near Austin, TX 78731
Paul
Job Details: 06/01/2023
Arrived onsite for a dryer not turning on. I tested voltage at the outlet and found L1 to N or G only showing 6VAC. L2 to G or N was 123VAC and L1 to L2 was 110VAC. I had the customer present and was showing her my meter readings as I tested the outlet with the cord partially inserted in the outlet. I removed the dryer cord from the outlet and reset the circuit breaker then tested again with the customer watching and we got the same readings. I explained to the customer that L1 was responsible for powering the entire dryer and L2 was for the heating element voltage. The customer is going to correct voltage to the outlet.
We serviced a
JENN-AIR ICE MACHINE
Model JIM158XBRS1
Near Austin, TX 78759
Paul
Job Details: 06/01/2023
Arrived onsite for an ice machine that will not power on. On arrival the customer had the unit pulled out due to a water leak and stated it had been unplugged from power for a week. I plugged the unit in and it powered up and was working. I watched the unit go thru a flush cycle and making ice on the evaporator. I explained to the customer that the issue was more than likely the external drain pump failing. I poured a gallon of water into the bin three times trying to get the pump to fail but it worked every time. The customer has called to repair the water leak between the machine and RO system. The customer doesnt want to replace it at this time since it is working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx988sibm00
Near Austin, TX 78750
Wesley
Job Details: 06/01/2023
Arrived onsite for beeping of control and found unit operating properly after power cycle. Advised customer on findings. Also set to %100 humidity control and verified icemaker harvest. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78726
Wesley
Job Details: 06/01/2023
"Arrived onsite for buzzing noise. Determined freezer evap frozen through and water dispenser not working. Reset unit which restored water dispenser function indicating control logic and communication failure. No fresh food evap or other water drip pan issues apparent. Advised that customer manual defrost freezer for 2 days and observe for more data. Advised that if ongoing symptoms recur, contacting kitchenaid customer care and requesting assistance with repair solutions would take some of the burden of cost out of a comprehensive control replacement strategy. Read company disclosure on 5 door units.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204ESS1
Near Austin, TX 78726
Wesley
Job Details: 06/01/2023
Arrived onsite for dislodged spring and and link. Repaired existing hardware but advised customer replace spring and link. Customer preferred the restorative repair service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Burnet, TX 78611
Maurice R
Job Details: 06/01/2023
"Arrived onsite for icemaker not producing. On inspection there was not very little ice in the bin. I saw ice buildup in the fill tube, and on further inspection found calcium deposits clogging the fill tube. I steamed the ice and calcium out of the fill tube. I but the unit in harvest mode and it dumped the ice in the tray and then called for water, it filled the tray. Informed the customers on what I found and to keep a i on the production of ice. If it does not fill the bin in the next 72 hours to call. No water leaks detected during service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Lou
Job Details: 06/01/2023
"Arrived on site to inspect wall oven with no power. Upon further inspection, I found the unit display blank and control panel would not respond. I found the breaker tripped (GFCI) and cycled power. I tested the unit in diagnostics and checked error codes and found F6E4. Cleared the code and tested the unit and found the main control defective possibly due to recent weather storms. I cycled power and removed and replaced the main control and cycled power again. Tested the unit in bake 350 degrees and unit is operating as designed. I assisted the customer in connecting the unit to WiFi by downloading the whirlpool app on their phone. Also recommended they check/replace the GFCI breaker. No further repairs needed at this time. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AW02
Near Pflugerville, TX 78660
Vincent
Job Details: 06/01/2023
"Arrived on site for wall oven, inspected unit and work area. Customers complaint was oven had no power to UI. Tested unit and found that the fuse had blown. Replaced fuse and tested, unit is now operational. Job completed.
We serviced a
GE REFRIGERATOR
Model GSS22WGMDBB
Near Cedar Creek, TX 78612
Joe Z
Job Details: 06/01/2023
Arrived on site to install previously ordered parts. Replaced reservoir water line kit and filter head. No leaks present at this time. Job complete .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FCGM181RQBB
Near Austin, TX 78738
Luis
Job Details: 06/01/2023
Arrived on site for no cool. Evap fan running compressor running no cold air from evaporator diagnosed a leak in the system heat exchanger line is not replaceable advised customer that line is not available estimate for compressor and evaporator parts
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78758
Matthew
Job Details: 06/01/2023
Arrived onsite for dryer not powering on. Upon arrival inspected unit. Tested and unit did not start. Checked voltage at block and found missing L2 . Checked socket and while testing saw L2 regain supply. Now had 240vac. Plugged dryer in and unit began functioning. It appears the connection in the socket are intermittent. Tried duplicating the issue but voltage remained constant. Advised customer to have maintenance check the socket. Unit is currently functioning. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Luis
Job Details: 06/01/2023
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638; used 4 W11632139 (Led module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near San Marcos, TX 78666
Andrey
Job Details: 06/01/2023
"Arrived on site to test unit for not operating properly, customer stated that cycle stops and LO FL error pops up, tested unit found F8E1 error code and no water flowing into unit, checked water valves and found them closed and water lines are not on correctly, switched water lines from cold to hot and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78738
Luis
Job Details: 06/01/2023
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638; used 4 W11632139 (Led module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78739
Luis
Job Details: 06/01/2023
Arrived on site for no lights. Diagnosed a defective light switch replaced light switch lights and control powered on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78737
Luis
Job Details: 06/01/2023
"Arrived on site for not dispensing ice. Found icemaker powered on in ice compartment,reinstalled harness powered on icemaker,icemaker ran through a harvest and dumped ice,tested ice dispenser working."