Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8722 customer reviews

Andy  B.

Andy B.

RANGE KITCHENAID KDRS483VBK01 Arrived on site for burner knob loose. Found burner knob improperly installed. Reinstalled properly. Tested and inspected unit unit and all operations are normal. No gas leaks present at time of service.

Near Sea Eagle View, Austin, TX 78738
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not filling or agitating. Performed diagnostics mode and checked fault codes. Found fault F7-E6 motor fault. Checked for friction between basket and tub, found spinning freely. Performed automatic test and monitored, found all valve function working properly. Performed agitation manual test with switching back and forth to high spin. Tested motor windings and found 5 to 10 ohms. Tested capacitor and found at 49 UF. Ran unit on normal cycle. All tested good, no water leaks detected. Spoke with customer on user care guide."

Near Canis St, Georgetown, TX 78628
Robert J.

Robert J.

DRYER WHIRLPOOL WED8620HW0 Arrived on job for complaints of no power. Check voltage to dryer and found no 120v for L1.

Near Winnie Smith Rd, Round Mountain, TX 78663
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL ED5SHAXNQ01 "arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, I found the water fitting assembly sitting on the counter. I found that the tubing had broke again and the fitting mount broke off from the dispenser housing. I contacted the customer and advised of my findings and advised that in order to repair the issue, the door would have to be replaced. No water leaks observed during service, job completed."

Near Castle Peak Trail, Austin, TX 78726
Wesley P.

Wesley P.

MICROWAVE AMANA AMV2307PFS Arrived onnsite and found unit operating as designed. Found failed light bulb. All else checks good. Advised maintenance on failure.

Near Nueces St, Austin, TX 78705
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to install previously diagnosed parts. Installed new rails for freezer compartment. Reinstalled storage bin and slides. Tested function and all is working as designed. Call complete.

Near Partridge Cir, Austin, TX 78758
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section, found fresh food evaporator covered in ice. I explained to customer it would take a couple of hours to defrost he opted to defrost the unit on his own, and for us to come back. Unit needs wire harness/evap fan motor

Near Polo Club Dr, Austin, TX 78737
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “unit will not come on” complaint. Inspected unit and found console start button not responding. Ordering new console. No leaks detected, at time of service.; ordrng 1 W11095590 (console)"

Near Hermes Dr, Austin, TX 78725
Kevin B.

Kevin B.

FREEZER GE GSS25LSLJCSS "Arrived on site and found freezer temp is 0 degrees, customer is concerned about ice production. Took one picture of current price production. spoke with GE tech assist and they said he production should be eight cubes every two hours they recommended that ice bin be emptied and it allowed to run for 24 hours if production is somewhere between 80 and 104 cubes then production is normal. No water leaks from connections at time of service call my job complete."

Near Ridgeway Dr, San Marcos, TX 78666
Lou S.

Lou S.

RANGE WHIRLPOOL WFE510S0HS1 "arrived on site to install previously diagnosed and ordered part. Due to the door gasket fraying, I removed and replaced the door gasket and tested the unit. Unit operated as designed, job completed.

Near Leander, TX 78641
Robert J.

Robert J.

DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of broken latch. Confirmed damaged switch. Replaced switch and test.

Near Bebee Rd, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KBFS20EVMS8 Arrived on site and tested operation. I found ice maker has failed during fill cycle of harvest. Unit will need new ice maker to repair. Installed new ice maker and found no operation. I found origin ice maker heater stuck on and caused thermal fuse in harness to fail. Unit will also need new harness to complete repair. Removed new ice maker and will install with new harness on return visit. ordrng 1 WPD7813010 (harns-wire)

Near Hi Cir S, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FXSS6 "Arrived on site to replace Fan Assembly. Replaced fan assembly, tested unit. Unit test good, no leaks present at this time.

Near Tempranillo Way, Lakeway, TX 78738
Chase S.

Chase S.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site customer complaint was washing machine wasn’t adding enough water filled the washing machine with clothes started it found that washing machine needs a cleaning because there’s too many suds in the washing machine told customer to do a cleaning

Near Creek Rd, Troy, TX 76579
Lou S.

Lou S.

OVEN WHIRLPOOL GBD307PRS03 arrived on site to install previously diagnosed and ordered part. I removed and replaced keypad and tested the unit. Unit operated as designed.

Near Bandon Dr, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site for no cooling and leaking . Found fresh food room temp and freezer above temp , evap covered in frost . Leaking was from melting ice cubes . Ran diagnostics . Unit not going into defrost . Replaced controls and re ran diagnostics . Heater is coming on , can hear sizzling and ice melting . Instructed customer to turn off unit when ready to take food out of freezer ( all fresh food is in freezer with frozen ) . Place towels in and around unit to catch any excess water from defrosting . Wait 24-48 hours before turning on . No other leaks detected . Job complete ."

Near Borromeo Ave, Pflugerville, TX 78660
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site customer complaint was fridge lights will not come on replace all the lights still cannot find any Short replace the light control board all the lights came on customer was happy all lines are dry

Near Blackberry Rd, Salado, TX 76571
Paul R.

Paul R.

DRYER MAYTAG MGDB835DW4 Arrived onsite for the dryer not getting the clothes dry. I tested the dryer and found the temps cycling between 128-168 at the dryer vent outlet. The temps cycled up and down fast with the flex vent disconnected and with it connected indicating the house venting is clear. I found the dryer leaning down in the rear. I adjusted the leveling legs so the clothing would hit the sensor rods correctly. The unit is working as designed. Call completely.

Near Basalt Cove, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived to inspect unit not draining.Confirmed the complaint and ran diagnostics test mode and unit didn’t drain.Drain pump worked.Removed and replaced the control, tested unit and unit drained properly on its own.All water lines were dry at the time of service.Job complete."

Near Kenney Fort Crossing, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR KENMORE 253.443924 Arrived onsite for the refrigerator that’s not cooling in either compartment. I found the compressor running but nothing cooling. I removed power from the unit and plugged the unit back in and the compressor came on immediately meaning there is either a refrigerant leak or the compressor is not pumping. The customer stated they had just moved the refrigerator from another location and it was working prior to the move. I explained to the customer that the issue was probably from a leak due to the move. I explained to the customer that the compressor would need to be replaced and possibly the evaporator.Call complete.

Near Fawn Cir, Lago Vista, TX 78645
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS92EC0AB00 Arrived on site for fan not turning off after cooking cycles . Ran diagnostics no error codes .Ran preheat and shut oven off . Fan kept running . Service pointer W10538829-A. Did find unit in energy saving mode . Job complete .

Near Voelker Reinhardt Way, Manor, TX 78653
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range oven portion not working properly. Ran diagnostics and found F6E0 (Runaway Temperature). Found sensor shorted. Removed and replaced sensor. Tested unit by preheating to 350F. Unit preheated as designed. No other issues found.

Near Screaming Eagle Cir, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR GE GNE29GMKFES Arrived onsite for the refrigerator with a no ice condition. Mr stated he can hear the fill valve open and the ice maker try to fill but no water enters the mold. Mr stated another company replaced the filter housing because it cracked. I found no filter installed in the filter head and the customer didn’t have the bypass. I explained to the customer that without a filter we can’t continue to trouble shoot the issue and from what mr described there is a good possibility that the only thing needed would be the filter. The customer is going to replace the filter and will call if the icemaker doesn’t work. I explained they had 30 days to call back and waive the service call fee.

Near Beverly Ln, Leander, TX 78641
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DC4 "Arrived on site for customer complaint of unit leaking, found installers did not tighten hoses on water valve, after tightened, unit tested good."

Near Jaborandi Dr, Austin, TX 78739
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived onsite for customer complaint of French door refrigerator leaking water from rear. Customer had refrigerator pulled out. Found unit leaking from inlet water valve. Removed water supply hose and found o-ring dry rotted on hose. Advised to install new water supply line. Turned water off to prevent further leaking. No further work performed.

Near Willow Springs Rd, Killeen, TX 76549
Chase S.

Chase S.

WASHER MAYTAG MVWB765FW2 Arrived on site customer’s point when it was still making the noise need extra time in ordering a few more parts ; ordrng 1 NEED3HOURS and 1 W10821990 (agitator)

Near Farm to Market Spur 439, Nolanville, TX 76559
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF736SDAW11 "Arrived onsite for customer complaint of French door refrigerator not making ice. Ran test 057 and found error code E2. Found ice maker motor faulty. Removed and replaced ice maker, reassembled and observed ice maker calling for water. No other issues found. All water connections were dry at time of service."

Near Fox Trail, Harker Heights, TX 76548
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on job to replace control. After replacement test operation. No leaks detected at time of service.

Near Camino Real, Kyle, TX 78640
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for unit not making ice, found ice a,key on, empty bucket, jumped ice maker and ice maker was not moving, replaced ice maker and tested good"

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER MAYTAG MVWB865GW0 "Arrived on site for customer complaint of unit walking during spin cycle, found unit needed to be leveled, unit tested good."

Near Crystal Hills Dr, Austin, TX 78737
Paul R.

Paul R.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven with no or partial display. I found the oven screen blank with lines running across the display. I found out that the customer has not connected the unit to WiFi. I did a 5 minute power cycle on the oven. I had the customer download the Whirlpool App to their smart phone. I connected the phone and the oven to WiFi. The oven is working as designed and is connected to the router. I explained to the customer that it could take up to 30 days to get all of the updates. Call complete.

Near Bellini Ln, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water properly. Tested unit and found main control and dispenser control both need to be replaced to complete repairs. ordrng 1 W10789107 (cntrl-elec)

Near Trailridge Dr, Austin, TX 78731
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived to inspect ice maker dispensing issues.Confirmed the complaint and discovered the dispenser motor was not working.Removed and replaced the motor.Due to the fact the switch isn’t closing the circuit, the ice dispensing is sporadic.

Near Phoenix Way, Round Rock, TX 78665
Clif L.

Clif L.

OVEN WHIRLPOOL WFE540H0ES1 Arrived on site to diagnose a range that is not heating properly. Tested unit and found failed bake element in unit. Replaced element and tested unit. Found all is functioning properly at this time.

Near E Hill Dr, Austin, TX 78731
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFC310S0ES3 "Arrived on site for unit with damaged hinges, removed door and replaced hinges and tested good"

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Richard P.

Richard P.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onsite for the range LF burner not working properly. During testing found that the turning knob switch was no good. Replaced with new and range tested good. Complete

Near Juniper View, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on job to replace controls, fan, icemaker and patch kit. After replacement test operation all functions working. No leaks detected at time of service."

Near John Price, Blanco, TX 78606
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and replaced igniter diagnosed on previous visit, after replacement oven will ignite and reach preheat temp correctly. No further repair is needed at this time, job complete"

Near Silo St, San Marcos, TX 78666
Al R.

Al R.

WASHER MAYTAG MVWB765FC1 Arrive to inspect washer now working.Attempted service test mode and unit wouldn’t start.Got following errors F6E2 Communication errorF2E1 Stuck ButtonUnit will not respond to any touch commands.Unit will need a console, lid lock and will return with the control to complete the repair.Office to reschedule with customer.Needs more work ; ordrng 1 W10861642 (LATCH) and 1 W11162441 (CONSOLE STAINLESS )"

Near N Interstate Hwy 35, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite for with no cooling, found rc temp @39, fc at 0 ran diagnostics and got no faults or shorted thermistors. Evaps were clear of ice build up, normal frost pattern. Advised customer to add thermometer in both compartments

Near Eckhardt St, Taylor, TX 76574
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KSIB900ESS2 Arrived on site to test unit for drawer not closing correctly. Tested unit. Found right hand slide track was bent. Replaced right hand slide track. Tested unit. Unit test good at this time. Job complete

Near Penion Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to install previous diagnosed parts. Removed tracks and found left adjuster broken. Installed new tracks and dispenser. Will need to replace both rack adjuster. Office to schedule appointment when ETA is available. ; ordrng 1 ADJUSTER (LEFT AND RIGHT ) and 1 SEENOTE (OFFICE TO SCHEDULE )

Near Tall Chief, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for the washer not advancing thru the cycle. I found the control stuck in the wash cycle when I arrived. I checked stored error codes and found an F8E1. I found the machine wash temp selector on hot when I arrived. I found the hot water wall valve turned off causing the issue. I opened the wall valve and tested the unit in auto diagnostics. The unit completed the cycle and worked as designed. Call complete.

Near Poe Cove, Lago Vista, TX 78645
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site to install previously diagnosed parts. Gained access to apartment and talked with resident who said he was having no issues with his dryer. Put unit in diagnostics mode and was able to run tests and cycles fine. Unit may have been swapped at some point, but maintenance has no non functioning dryers needing a control panel. No issue found, call complete."

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for unit not cooling. Found all lights on and fans running, found compressor not running, found 120v at compressor, replaced start dev and compressor now running and cooling as designed"

Near Shaw St, Taylor, TX 76574
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS01 "Arrived on site to test unit for no power. Tested unit. Found the front fuse was burned out. Replaced fuse. Tested unit, unit test good at this time. Job complete"

Near Williston Loop, Austin, TX 78739
Al R.

Al R.

COOKTOP WHIRLPOOL WCG55US6HS00 Builder wanted me to explain the reasons for the ticking noise.I explained the unit ticking is a natural sound with gas ranges or cooktops.He was satisfied Unit works as designed.Job complete

Near River Vista Rd, Andice, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven temps. Upon further inspection, I removed the oven bottom panel and tested on Bake at 350 degrees. It took a while before the Ignitor ignited the burner. I adjusted the Ignitor and moved it closer to the burner and retested. Unit operated as designed. I tested temps in the oven and it is heating as designed. No gas leaks detected during service, job completed."

Near Pine Island Ln, Leander, TX 78641
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for noisy operation and no heat. Tested unit to find that the unit was generating 1200 watts of work but creating no heat. Unit will take two men to remove from wall to replace magnetron, capacitor, and diode.

Near Paola Cove, Round Rock, TX 78665
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not drying dishes. Observed a full cycle. When cycle complete found unit warm but a lot of water remaining. Called WPL Techline Kevin SR#7726200429 and advised to test rinse aid actuator. Actuator did not move. Removed and replaced dispenser assembly. Reassembled. Techline advised at least 40 loads for rinse aid to coat tub. No other issues found. All water connections were dry at time of service.

Near Bayberry Dr, Killeen, TX 76542
David  Z.

David Z.

RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Installed new control panel cover and tested. and all is working as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of dents in front panel, I replaced panel, unit tested good."

Near Ranch Rd 12, Dripping Springs, TX 78620
Paul R.

Paul R.

DISHWASHER LG LDT5678ST Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the door latch and tested the unit. The unit is working as designed. Call complete.

Near Government Cove, Lago Vista, TX 78645
Joseph C.

Joseph C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for “washer bouncing all over the place, during spin cycle” complaint. Inspected unit and found gear case shaft bent and had warped basket. Ordering new basket and hub. Will need to remove and replace basket hub, gear case and suspensions. Office will need to get authorization, before return visit. Hot and cold had been reversed. Corrected water supply routing. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10528947 (drive hub kit) and 1 W10752719 (basket)"

Near Enfield Rd, Austin, TX 78703
Al R.

Al R.

DRYER WHIRLPOOL WED4850HW0 Arrived to install previously ordered part.After checking continuity of the thermal fuse I verified it was defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator intermittently tripping circuit breaker. Inspected unit and found circuit breaker tripped. Powered unit on and found on GFCI breaker. Tested outlet polarity. Performed diagnostics mode. Tested both thermistor and performed test 4 and monitored. Inspected deli control and found sealed tight, no moisture or corrosion. Found test 4 completed. Forced defrost cycle and found circuit breaker tripped. Called tech support and spoke with TJ. Checked defrost circuit resistance and found within range. Will need to remove GFCI breaker and replace with normal circuit breaker. File# 7726192234."

Near Strata Dr, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER GE GDT695SMJ2ES Arrived on site to find a unit that would not power up. Unplug the unit from outlet to find that the outlet is powered up correctly. Plugged unit back in and it instantly started up. Unit is working properly at this moment. Don’t know if it’s a power problem or a power cord problem. All water connections are dry.

Near San Juan, TX
Kevin B.

Kevin B.

REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site and inspected refrigerator and found fresh food temp is 45, freezer temp is 0 degrees. Customer has been clearing damper of frost, found moisture entry point is an air gap where the freezer door gasket makes contact with the upper cabinet. Used silicone to completely line the space between outer cabinet and interior liner. Insured damper is clear with steamer and removed all frost buildup with steamer. Recommended that customer monitor refrigerator for correct operation, no water leaks from connections at time of service, job complete"

Near Mary Max Cir, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found neither valve is working. Also found several saved error codes. F3E2, F8E1, F0E4. After replacing valve water pressure is good. Recommended to customer that less so be used then currently. No water leaks from connections at time of service, job complete."

Near James St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOCE507ESS07 Arrived on site to test unit for error code F1E0 and F6E0. Tested unit by turning oven on to 350 and 550 could not duplicate error codes. Reset unit by turning power off to unit for 5 minutes. Advised customer to get electrician to check power connection to the unit. No error codes at this time. Job complete

Near Ira Ingram Dr, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Arrived on site for frost in FC. Found frost buildup around front of door. Inspected door gasket and door. Gained access to evaporator and found blockage on air funnel. Removed blockage and assembled unit. All tested good, no water leaks detected."

Near Fairweather Way, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFT2776DEM00 Arrived on job to replace freezer door and module in freezer. After replacement test operation. No leaks detected at time of service

Near Yeager Creek Rd, Johnson City, TX 78636
Jonathan  S.

Jonathan S.

WASHER LG WT1701CV "Arrived on site to install previous diagnosed parts. Gained access to gearcase , removed failed gearcase. Gain access to suspension rods, removed rods and installed new. Installed new gearcase and assembled unit. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.

Near Kendra Dr, Liberty Hill, TX 78642
Thomas L.

Thomas L.

REFRIGERATOR GE ZISS480DMASS Arrived on site for no cool condition. Check unit to find that the compressor was not running. Found no power coming out of the control board to the compressor. Replaced control board and compressor now runs with all of the other components. Customer will allow 24 hours for unit to reach normal operating temperatures. All water connections are dry.

Near W Majestic Oak Ln, Georgetown, TX 78633
Chase S.

Chase S.

RANGE WHIRLPOOL WGE745C0FS00

Near E 8th Ave, Belton, TX 76513
Tyler B.

Tyler B.

DRYER AMANA NED4655EW1 "Arrived on site for unit not heating, found cut off open, and found lint packed in vent, advised to have maintenance clear dryer vent"

Near Sloan St, Taylor, TX 76574
Joseph C.

Joseph C.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy operation and poor performance” complaint. Per my previous diagnosis, removed and replaced sump/motor assembly and upper/lower spraybars. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Saddle Rock Dr, Austin, TX 78725
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. I removed the toeplate to inspect for leaks. I found where water has been running over the reservoir at the bottom of the door. During testing, I could not get the unit to duplicate the issue. Also during testing, the motor began to make a rumbling noise and the spray arms failed to rotate. I removed and replaced the sump/motor assembly and replaced the the door asked that was previously replaced and was installed incorrectly. Tested the unit and it operated as designed with no error codes and no water leaks. Job completed."

Near Seminole Canyon Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for ice build up in freezer. Found middle section of freezer door gasket not sealing to cabinet,removed ice build up,remolded freezer door gasket checked door seal good."

Near Dripping Springs, TX
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for refrigerator with rust on door. Removed rust spots and showed customer how to properly remove rust spots and customer stated now that she saw how to do it she will remove any other rust spots. No other repairs are needed at this time.

Near Marquesa Dr, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that there is a restriction in the evaporator. Ice build up. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Scott  M.

Scott M.

WASHER GE HTW240ASK4WS Arrived on site for washer leaking . Found inner drain connection cracked and missing retainer . Replaced drain tube and replaced clamp . Ran diagnostics . Nonwater leaks detected at time of service . Job complete .

Near Northcross Dr, Austin, TX 78757
Andy  B.

Andy B.

DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer with F6-E3 error code. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Mt Barker Dr, Austin, TX 78731
Al R.

Al R.

DRYER MAYTAG MEDB835DC4

Near Rose Cir, Harker Heights, TX 76548
Al R.

Al R.

DRYER MAYTAG MEDB835DC4 "Arrived to inspect unit still making clanking noise.Removed and replaced the lint duct, reassembled and unit tested as designed.After installing the customers vent hose the unit began making the noises all over again.C

Near Rose Cir, Harker Heights, TX 76548
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to replace compressor for refrigerator. Replaced compressor and drier and verified no leaks through vacuum. Charged unit with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time.

Near Crestwind Ln, Elgin, TX 78621
James C.

James C.

ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site and tested operation. I found water draining from reservoir through drain plug. Inspected plug and and found seal is not centered causing cap to not seat properly. Corrected seal and tested. Unit now operating properly and all functions test good. Job complete

Near Amber Oaks, Burnet, TX 78611
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for freezing in fresh food section. Found temps were at 33 degrees in the fresh food section and the unit was again still calling for cooling. Contacted manufacturer and discussed situation. I was instructed to remove and replace the fresh food thermistorMarkSR# 7726179415; ordrng 1 W10884720 (harns-wire) and 1 WPW10196393 (damper control assy)

Near Belfalls Dr, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5090JW0 Arrived onsite for the washer control panel issue. Ran diagnostics and all functions tested good found no issues with the panel buttons they are working fine. Had to explain to the customer that the control panel is touch sensitive. That you have to make sure your fingers are clean. Instructed customer on how to use the control panel (elderly couple). Once I explained all functions to customer they had no issue working the control panel. Complete.

Near W Dittmar Rd, Austin, TX 78745
Arthur B.

Arthur B.

RANGE GE JB258DM1QQ Arrived onsite for dealer complaint of elements not heating properly on range. Found range is cool style and advised elements are designed different per uL regulations. All elements work as designed. No other issues found.

Near E Central Texas Expy, Killeen, TX 76543
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSIB900ESS2 "Arrived on site to replace module and display board. Replaced module and display board. Tested unit, unit test good. Job complete"

Near Cuernavaca Dr N, Austin, TX 78733
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DC4 "Arrived on site to replace basket ordered by previous tech, found spanner nut/gearcase was stripped and needs to be broken off, ordering spanner nut. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE CUSTOMER IS MOVING TO NEW ADDRESS ) and 1 W10564013 (nut-spaner)"

Near Red Yucca Rd, Spicewood, TX 78669
Chase S.

Chase S.

DRYER WHIRLPOOL CED9160GW1 Arrived on site customer complaint was dryer was not turning on found a few loose connections put the dryer back together ran the unit everything work great

Near S 1st St, Temple, TX 76504
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FW1 Arrived on site for unit not washing properly. Enter diagnostics and found multiple failure codes. Codes were all related to usage issues. Contacted manufacturer and discussed situation. It was recommended to me that the unit is showing usage failure codes and that I was to instruct the customer of such and that I was not to replace any parts. All water connections were dry.F0E3. OverloadF7E8 stator over tempF0E3F3E2 inlet water tempF0E4 spin limited by water temp f0E3RobertSR# 7726180520

Near Pvt Rd 912, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF510PAYS8 "Arrived on site and set dishwasher into a diagnostic cycle and found it will fill and wash properly but will not drain. Inspected drain pump and found Impeller is broken, after replacing drain pump it is now operating normally. Also found no high drain loop installed into drain hose and corrected this to prevent siphoning back into dishwasher.

Near Manchaca Rd, Austin, TX 78745
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer not draining properly. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vailco Ln, Austin, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE104ESS2 "Arrived on site for customer complaint of unit tripping breaker after repair, instructed customer to have breaker changed, and if unit is still having an issue to call us."

Near Lloyd Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of upper rack not adjusting, I replaced adjusters unit tested good."

Near Austin Dr, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not filling with enough water. Performed diagnostics mode and checked fault codes, found none. Ran unit through automatic test cycle and found all valve function working properly. Performed manual test mode and tested all valve function again.Informed customer on bulky cycle to use for high level of water. All tested good, no water leaks detected."

Near Co Rd 282, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL W4TXNWFWQ03 "Arrived onsite for customer complaint of water puddling on floor on top mount refrigerator. Found drip pan not leaking. Possibly due to weather change, condenser coils on back of unit is making condensation and causing water to drip. No water leaks found at this time. All water connections were dry at time of service."

Near Soukup Ln, Killeen, TX 76542
James C.

James C.

REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site and found ice build up around ice maker. Inspected gaskets and found door not sealing properly. Warmed gasket to allow proper seal. That ice build up from ice maker and found ice maker is now cycling properly. Unit tests good. Job complete

Near Lookout Cove, Liberty Hill, TX 78642
Richard P.

Richard P.

OVEN WHIRLPOOL WFG525S0HS0 Arrived onsite for the oven door not closing properly. During testing found that the door hinges were not working. Replaced both hinges and rec hinges. Door tested good. Complete

Near Cinkapin Dr, San Marcos, TX 78666
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived on site and found freezer light off and unit cutting off every 3-5 minutes. I found both evaporators frozen over. Ran diagnostics and found unit will shut off on cue when freezer fan is energized. Unit has a failed freezer fan motor that is causing the unit to shut down and restart as soon as the fan is energized.. ; ordrng 1 WPW10514110 (motor evaporator)

Near Milestone Rd, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and found apartment resident is having to run dryer multiple times. inspected dryer and found it is heating normally and tumbling. Found no airflow through lint screen. Removing vent hose from rear of dryer restores airflow. Recommended to apartment maintenance that the vent be cleared/cleaned to the outside to correct issue

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice bin out of alignment causing unit to think bin was full. Re-arranged bin and removed obstruction’s caused by ice. All is working properly at this time and no leaks were found at time of service.

Near W 3rd St, Elgin, TX 78621
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL GLT3057RB01 Arrived on site and customer was saying about replacing the gas line and the nipple at the actual valve. Advised customer we don’t do that work. He will need to contact Plummer

Near Kiras Ct, Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrive to install new control and evaporator cover to illuminate the fresh food evaporator from icing over and restricting airflow. All water connections are dry.

Near High Gabriel Dr, Leander, TX 78641
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived onsite for unit with long igniting times. Found unit had bad caps, replaced with cap kit and tested good, no gas leaks on site"

Near Martin Ln, Pflugerville, TX 78660
Richard P.

Richard P.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer not heating. During diagnostics found that the dryer does not have 240Vac going to it only 125VAC. Advised customer to check the outlet and the breaker. Explained to customer that the dryer needs 240Vac to run properly. Complete

Near Twisted Creek, Kyle, TX 78640
Lou S.

Lou S.

RANGE WHIRLPOOL WFG550S0HZ0 "arrived on site to inspect range drawer issues. Upon further inspection, I found that the range drawer was not correctly installed. When I removed the drawer, I found the glides badly damaged from the metal railing. I removed and replaced the the glides and reinstalled the drawer. Demonstrated to the customer how to properly install the drawer should they need to remove it. I tested the unit and all burners are operating as designed and the drawer is sliding in and out properly. No gas leaks detected during service, job completed."

Near Chandler Creek Blvd, Round Rock, TX 78665
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit not making ice, found slab of ice not releasing from evaporator due to hard water build up."

Near Flying J Blvd, Spicewood, TX 78669
Chase S.

Chase S.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived on site customer complaint was still not making ice call tech line they had me run it through test mode found the wires is broken at the bottom of the door need to order the freezer door ; ordrng 1 LW10752121 (dor-fip)

Near Old Ranch Rd, China Spring, TX 76633
Chase S.

Chase S.

WASHER WHIRLPOOL WTW8500DC5

Near N Cedar Ridge Cir, Robinson, TX 76706
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the outer tube, filter, basket, wash plate, cam, and gear case. I calibrated the control and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Willowbend Dr, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSS48QDX05 "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and put into SS pre check. Found failed SS. Spoke with LM on what is needed to properly repair unit. Ordering parts. Office to schedule. 3 hour job. SS repair. No water leaks present at time of service. 4388575 (EVAPORATOR ) and 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309995 (COMPRESSOR ) and 1 WP2003003 (HEAT EXCHANGE ) and 1 WP2004545 (HEATER PAN) and 1 WPW10143759 (DRIER )"

Near Hare Trail, Austin, TX 78726
James C.

James C.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and tested operation. I found ui has hour glass on display and will not go away with power cycling. Installed new ui and tested. I found ui now functions but is canceling cycles as they are input on upper oven and the lower oven registers as pre heated. Called tech line and spoke to Leon and found unit in demo mode. Got unit out of demo mode and tested operation. Unit now functioning properly. Job complete

Near Buffalo Speedway, Liberty Hill, TX 78642
Paul R.

Paul R.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite for the dryer that the time does not change from what it is set at. I tested the dryer and found it working as designed. I went over how the sensor bars work with the customer and explained that the unit can add time or fast count down depending on the dryness level of the garments. Call complete.

Near Castle Pines Dr, Austin, TX 78717
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Arrived on site for unit that would not dispense water and that had a leaking right door and gasket. Replaced housing and water dispenser now works properly. Replaced door and there are no more air leaks. All water connections were dry.

Near Londonderry Dr, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW7040DW0 Arrived to inspect unit not draining.Confirmed the complaint and called office to get AUTHORIZATION.After receiving authorization I removed and replaced the drain.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete Customer satisfied.

Near Oak Park Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site and found several codes, FDL, F34, F27. Ran a diagnostic cycle and it completed properly. Washer will not start on a normal cycle, spoke with techline and they recommended replacing Door lock and timer ACU. 7726186395; ordrng 1 W11035628 (latch) and 1 W11334605 (TIMER CCU)"

Near Wilderness Dr, Austin, TX 78746
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite to install new parts ordered by previous technician. Ran diagnostics and heard the noise the customer was hearing. But you only heard the noise when the drain pump came on. Took drain pump off and found a nail in the drain hose which was intermittently hitting the drain pump fins. Removed nail and tested washer and noise is gone and all functions tested good. Complete.

Near Rodeo Cove, Kyle, TX 78640
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for with long pre heat, ran diagnostics and found temp sensor reading 5* ,replaced sensor and rand diagnostics and found sensor reading 80* . Tested unit at 350, unit was preheated in 13 minutes as designed"

Near Tin Taqel Path, Pflugerville, TX 78660
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for “door not closed” complaint. Issue is intermittent. Inspected unit and found interlocks and control faulty. Removed and replaced harness(including interlocks) and control. Tested unit. Unit is performing as designed.

Near Arial Dr, Austin, TX 78753
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KBLS36MHX01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and put into SS pre check. Found SS issues. Compressor and evaporator will need to be replaced

Near Waterfall Dr, The Hills, TX 78738
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for customer complaint of unit not powering on, found unit was not plugged in, I plugged unit in ran test cycle unit tested good

Near Covered Bridge Dr, Driftwood, TX 78619
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF736SDAB12 arrived on site to diagnose a refrigerator that is not producing ice or keeping ice bucket cold. Tested unit and found control failure and icemaker motor error saved. Icemaker and dispenser/main control kit will all need to be replaced to complete repairsordrng 1 W10865870 (cntrl-elec KIT)

Near Juniper Trail, Elgin, TX 78621
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GSC25C4EYY01 "Arrived onsite for the refrigerator o replace the previous diagnosed parts. I replaced the ice dispenser auger shaft, seal, and spring. I tested the ice dispenser and the unit is working as designed. Call complete."

Near Old Blue Mountain Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HS Arrived on site for microwave control panel damaged. Inspected unit and control panel. Found scratches on panel. Removed failed panel and installed new. Tested all keys and cooking operations. All tested good.

Near Creek Sandy Trail, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “ice maker fill tube frozen” complaint. Inspected unit and found inlet valve leaking and allowing ice maker fill tube to become blocked with ice. Removed and replaced fill tube and inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Leonardo C.

Leonardo C.

VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site to replace motor. Found will need to remove cooktop and most of the vent hood. Will order new switch W11230930 and new switch cover W11097349 will need 2 hours and only Leo to return. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 CNOTES (C NOTES ) and 1 W11097349 (COVER SWITCH ) and 1 W11230930 (SWITCH )

Near W Dittmar Rd, Austin, TX 78745
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “not cooling” complaint. Inspected unit and found evaporator covered in ice. Cleared ice from evaporator. Evaporator fan found to be faulty. Removed and replaced evaporator fan. Replacement fan was locked up and would not turn. Ordering new evaporator fan. No leaks detected, at time of service. Request customer shut off power and open freezer door, to facilitate thawing of unit, 24 hours before return visit.; ordrng 1 WP2315539 (motor-evap)"

Near Slayton Dr, Austin, TX 78753
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DW0 "Arrived on job to install parts ordered by previous technician. Suspension needed office to order part. Replaced gearcase , screws, nut, tub, basket, filter and wash plate. No leaks detected at time of service. ; saved tckt"

Near Napoli, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit with un even doors, was able to adjust feet and right door to proper alignment"

Near Henley Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN GE CT9050SH1SS Arrived on site to install new temperature sensor to wall oven. Removed and replaced temperature sensor. Tested unit. Found temperature sensor faulty. Will need to re-order sensor. R/S for Thursday 10/24.; ordrng 1 WB21X22134 (sensor asm)

Near Lago Terra Blvd, Belton, TX 76513
Clif L.

Clif L.

REFRIGERATOR GE GZS22IYNBHFS Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found faulty icemaker. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lost Pine St, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY01 Arrived on site for no ice since repair . Found IM would lose voltage from board . Also door chute would open every time either door was opened and closed . Called tech line and recommended changining out power board as well as changing out high voltage board and UI . ordrng 1 WPW10226427 (cntrl-elec) and 1 WPW10393881 (cntrl-elec)

Near House of Lancaster, Austin, TX 78730
Tyler B.

Tyler B.

RANGE FRIGIDAIRE FFGW2415QB "Arrived onsite for unit not heating. Inspected igniter and seemed low , replaced and still not igniting. Found no voltage from control to valve. Replaced clock and overlay still didn’t ignite. Replaced valve and unit now igniting and heating"

Near Rebecca Dr, Austin, TX 78758
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not draining properly and taking a long time to start. Ran diagnostics and found error code F8E1 long fill error. During valve testing found that the water was not turn on all the way causing a long fill error. Drain pump tested fine drain water out. Turn water valve all the way on and tested and everything checked out fine. Complete

Near W Slaughter Ln, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on sit for no lights in center of fresh food and freezer . But side cabniet are working . Ordering led control . No water leaks at time of service . ; ordrng 1 W11368839 (LED CONTROL )

Near Galewood Pl, Austin, TX 78703
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived to inspect loud noises from underneath refrigerator.Put unit in diagnostics test mode and confirmed the loud noises from nearby the compressor.Noticed there was a zip tie on the condenser coil leading from the compressor area to be the disturbing noise.Removed the zip tie and unit now operates much quieter than before.All water lines were dry at the time of service.Job complete Customer satisfied

Near Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT771REYM00 "Arrived on site for unit not making ice and water filter issue, found ice maker off, dumped and made batch found no issues with filter or water dispensing,

Near Esperanza Crossing, Austin, TX 78758
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to install previously ordered part.Disassembled the unit to access the drain hose from disposal to dishwasher connector and realized the drain hose supplied is approximately 5 feet shorter than required to connect with the unit

Near Catwalk St, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect no ice issues.Verified the complaint and took temperatures and got 38 and 0.Preformed tests 57 and 45.Noticed the valve was humming, but no water was passing through the water line to the ice maker.I removed and reinstalled the water line and unit began filling the ice maker with water.Reassembled and advised customers father about previous issues and informed him on the repair.Unit now operates as designed.Customer told to wait for healthy ice production.All water lines were dry at the time of service.Job complete"

Near Brambling Rd, Pflugerville, TX 78660
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site for “unit will not come on after two cycles” complaint. Customer stated that after drying, especially towels, moisture would appear inside of display panel. Recommend customer contact Bob, at Dryer Vent Wizards (866)498-7233, to have venting checked for possible blockages. Dryer vent test results were inconclusive. Ordering new control panel and control..; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONTROL PANEL)"

Near Maiden Grass Dr, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR MAYTAG MFT2771XEM1 Arrived onsite for the refrigerator not making ice. Ran diagnostics and all functions tested good. Quoted customer for ice maker. Customer stated sense it tested ok they want to wait and see what happens. Customer also stated that they were having issues with the ice container not closing properly which could cause the ice maker issue as well. Advised on how to close ice container. Complete.

Near E Slaughter Ln, Austin, TX 78744
Al R.

Al R.

WASHER WHIRLPOOL WFW6620HW0 Arrived to inspect washer leaking from underneath.Ran diagnostics test mode and unit did not leak at all.I lifted the unit up from the front leveling legs and advised customer unit needed to be tilted back to prevent leaks.All water lines were dry at the end of service Job complete

Near Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site for refrigerator freezing food in RC. Tested and inspected unit and found all operations seems to be normal. Called tech line and spoke with Leon (SR# 7726182954) Made aware of issues and what was found was instructed to put into diagnostics and tested unit operations. Tested as instructed and all tested good. Was instructed to bump temperature in FC to 2° and to block off crisper air flow half way and to instruct customer on use and care and practice for best performance. And that all operations are normal. Did as instructed. No water leaks present at time of service.

Near Cerro Cove, Austin, TX 78731
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for customer complaint of SxS refrigerator leaking water at front dispenser. Found ice maker mold leaking removed and replaced ice maker. Reassemble and tested. No further leaks found. All water connections were dry at time of service.

Near Robindale Dr, Killeen, TX 76549
Thomas L.

Thomas L.

REFRIGERATOR LG LFX28978ST01 Arrived on site to replace previously ordered compressor. When I tapped into the system to begin evacuating the system I found no charge. I found no indication of a leak in the compressor/condenser area. I opened the freezer to find the evaporator coil very discolored due to a leak. Unit will also need the freezer evaporator coil. ; ordrng 1 2HOURSYSTEM and 1 ADL73741401 (EVAPORATOR) and 1 CNOTESBEFORERESCHEDULING

Near S Church St, Georgetown, TX 78626
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HB2 "arrived on site to inspect microwave not heating. Upon further inspection, the customer advised the unit made a popping sound and stopped heating and they could smell a burning metal smell. I turned the unit on and it was loud and not heating. I removed the unit from the wall and removed the cover. I removed and replaced the magnetron, capacitor and diode. Retested the unit and it is much quieter and is heating properly. I advised the customer of my repairs and reinstalled the unit. I retested once I had it reinstalled ad it operated as designed. Job completed."

Near Castelardo Pl, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator FC not making ice. Performed diagnostics and advanced ice maker. Found broken wire at wire harness. Removed failed ice maker assembly and installed new. Tested cycle. All tested good, no water leaks detected."

Near Rhondstat Run, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for the refrigerator making a loud noise when the ice maker fills with water. I put the ice maker in a harvest and found the valve sounding normal and working as designed. I explained to ms to raise the bale arm at night to turn the unit off so it won’t wake her up. Ms also stated moisture was building up and dripping on the top of the FC gasket. I explained to me that the humidity control needs to be on. I turned the control on and the mullion is getting warm. I checked the RC door gaskets and found them sealing properly. The unit is working as designed. Call complete.

Near Antioch Ave, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher handle. Upon further inspection, the customer advised that the installer damaged the handle and they had one from whirlpool to replace the damaged one. I removed and replaced the handle and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Deer Meadow Cir, Georgetown, TX 78633
Chase S.

Chase S.

WASHER ROPER RTW4516FW2 Arrived on site customer complaint was washer wouldn’t start and it kept draining all the time found the control board was bad replaced the part ran the unit all lines are dry

Near Palmetto Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GSH25JFREWW Arrived on site for refrigerator not cooling. Customer stated that ice maker had quite working some time ago and unit just had recently stopped cooling. Inspected unit and work area. Found nothing running but lights are still working. Performed diagnostics and tested control voltage output. Found failed control.

Near Barcus Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE AMANA AMV2307PFS2 "Arrived on site to replace door, due to door being cracked. Replaced door, tested unit, unit test good. Job complete"

Near Lehman Way, Austin, TX 78747
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIC15PHZS "Arrived onsite to install new water level sensor,pump and water inlet valve. Removed and replaced all parts and observed unit making slab of ice. Found good ice slab forming and not short cycling. No other issues found. All water connections were dry at time of service."

Near Westover Rd, Waco, TX 76710
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site customer complaint was refrigerator had a lot of condensation on the side of it call tech-support

Near Stephanie, Waco, TX 76705
James C.

James C.

WASHER KENMORE 110.228821 Arrived on site and tested operation. I found lid switch has failed causing no spin.Installed new switch assembly and tested operation. Unit tests good. Job complete.

Near Appaloosa Cove, Jarrell, TX 76537
Al R.

Al R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect refrigerator temperature issues.Customer advised when he called there was a lot of frost buildup in the freezer section.Today he advised the temperatures were back to normal.I took temperature readings in bot ff and freezer compartments and both were normal (38,0)Customer agreed the freezer may have been left opened, which caused the excessive temperatures.All water lines were dry at the time of service.Job complete"

Near Danablu Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Removed evaporator cover,found heat exchanger lines heavily corroded,found excessive amount of corrosion on styrofoam insulation and on cap tube,found some traces of oil on evaporator and tubing,uploaded picture of corrosion to SD-QuickPic Removed fresh food evaporator,installed a new evaporator while reassembling evaporator compartment found cap tube broke inside of liner.

Near Provence Pl, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and inspected refrigerator and found no ice production cover ran test 44 and icemaker motor has failed. Replaced ice maker and test 44 will now cycle properly. Also ran test 45 and icemaker filled with water. no water leaks from connections at time of service, job complete"

Near Hess Dr, Kyle, TX 78640
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that all functions tested fine. But there is no frost pattern on evaporator and compressor is running. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previous diagnosed parts. Removed broken switch housing and installed new. Tested operation, all tested good."

Near Waterfall Ave, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator not cooling. During diagnostics found that there is a restriction in the system. Sealed system issue.

Near Estancia Pkwy, Manchaca, TX 78652
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect condensation drips from vent.Called Kurt @ Whirlpool Tech line advised him of issues.Was given file #(SR#7726189313).Unit drips condensation remains onto the customer floor..I advised customer of my findings.All water lines were dry at the time of service.Job complete

Near Rockport St, Georgetown, TX 78633
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for no ice and warm temps in fresh food as well as frost building up on evap cover . Checked heater for proper ohms and voltage . Checked good. Found diffuser not opening properly . Replaced diffuser . All is checking normal at time of service . Job complete .nomwatet leaks detected .

Near Leaning Rock Cir, Austin, TX 78730
Chase S.

Chase S.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site found icemaker assembly was all frozen together because the door flap was broken on the icemaker shoot parts need to be ordered so they can be replaced; ordrng 1 W10696704 (door-ice) and 1 W10792147 (door-ice)

Near Green Oak Dr, Waco, TX 76710
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived on site and inspected refrigerator and found it is 70° in both sections, control board has been updated previously. Found that inverter is showing three blinks, sent video to DW, this means the inverter has failed. ; ordrng 1 W10629033 (inverter box)"

Near Clarendon Ln, Austin, TX 78746
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MHW6630HC0 "Arrived on site for washer not draining. Performed diagnostics mode and checked fault codes. Found fault code F9-E1 slow drain. Removed water from unit. Gained access to drain motor assembly, removed filter and found clear. Checked bellow at wash tub and found brassiere padding stuck in wash tub. Removed items and tested unit. Found draw motor not activating. Tested voltage and found 120 volts. Tested ohms at motor and found motor windings opened. Removed drain pump and installed new. Tested unit. Performed automatic test cycle. All tested good, no water leaks detected."

Near Sedbury Way, Cedar Park, TX 78613
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Sumalt Gap Way, Briarcliff, TX 78669
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site for no ice. Ran diagnostics found faulty bin thermistor cont. diagnostics found weak air flow from condenser fan motor,compressor running no frost on evaporator diagnosed unit will need thermistor,condenser fan motor,compressor and evaporator. Replaced all parts vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost pattern on evaporator and strong air flow from fan. Reassembled unit tested all water tube connections no leaks. Repair covered under project code"

Near Pinnacle Dr, New Braunfels, TX 78130
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived onsite for the oven not coming on. The customer had the counter tops replaced and the oven was working before it was removed. I found the L1 to the oven with no voltage. I found 120VAC from the ground circuit to the junction box and I found 242VAC from L2 to the junction box. I advised the customer to call an electrician.

Near Chisholm Valley Dr, Round Rock, TX 78681
Chase S.

Chase S.

DRYER AMANA NED4655EW1 Customers complaint was dryer is not heating but would turn thought it was not getting the correct power until she needed to call electrician

Near 205 Loop, Temple, TX 76502
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for unit leaking water. Tested unit and found that the upper rack right side track stop was out of place. Properly installed track stop and unit now operates properly and all water connections are dry.

Near Rolling Hills Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR MAYTAG MFF2558FEZ03 Arrived on job for complaints of freezer door not working properly. Found the slides damaged and brackets. Replaced slides and brackets. No leaks detected at time of service.

Near I-10, Seguin, TX 78155
James C.

James C.

RANGE KITCHENAID KSEB900ESS3 Arrived on site and found scratch on floor in front of unit from drawer. Inspected rails and found the right rail was not secured to chassis. Corrected rail and ensured proper operation. Unit tests good. Job complete

Near Co Rd 239, Jarrell, TX 76537
Scott  M.

Scott M.

DRYER WHIRLPOOL WED92HEFW1 "Arrived on site for long dry times . Ran diagnostic and air flow test . Found air restriction , unit is heating properly . Took vent hose off and had water in it . Advised customer to have maintenance to take a look at exterior vents. Job complete . Call condo owner and explained situation .

Near Barton Springs Rd, Austin, TX 78704
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived to inspect side by side refrigerator not producing ice.Confirmed the complaint and checked unit and found the fill tube was clogged with ice.Used my steamer to defrost the water line, reassembled and unit began operating as designed and filled with water.All water lines were dry at the time of service.Job complete"

Near Silkstone St, Hutto, TX 78634
Joseph C.

Joseph C.

WASHER MAYTAG MVWB835DW4 "Arrived on site for “noisy operation” complaint. Per previous diagnosis, removed and replaced suspensions. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Pacers Gait Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on job for complaints not cooling. Found evaporator frosted. Defrost evaporator and found thermistor out of range. Replaced thermistor. No leaks detected at time of service

Near Carl Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site . Was told to leave panel with super attendant, was documented with office prior to call"

Near Domain Dr, Austin, TX 78758
Al R.

Al R.

WASHER MAYTAG MVWB835DW4 "Arrived to install previously ordered parts.Removed and replaced the console, control and lid lock assembly.Reassembled and unit tested as designed.Calibrated the unit.Job complete"

Near Archer Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for damaged door. Took pics and replaced door. No leaks on site

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site . Was told to leave panel with super attendant, was documented with office prior to call"

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

WASHER GE GTW335ASN0WW Arrived on site to diagnose a washer that is making unusual noise. Found gearcase pulley bolt loose causing clicking noise during agitation. Tighten the bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Post Oak Cove, Cedar Creek, TX 78612
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for unit vibrating, found vent tube vibrating, applied van stock pads and tested good"

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED560LHW0 "Arrived on site for unit vibrating, found vent tube vibrating added van stock pads and tested good"

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site ,replaced freezer door and badge . No water leaks detected at time of service . Job complete ."

Near E Monroe St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site to test unit for not working/making loud noise. Tested unit. Found wash motor burned out. Replaced wash motor. Tested unit, unit working as designed, no leaks at this time. Job complete"

Near Espanola Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB406DSS2 "Arrived on site for vent hood damaged. Inspected unit and work area. Found unit already been corrected. Cleaned to chance for scratches or dents. No damages found. Tested operation, all tested good. Contacted builder to inform. All tested good."

Near Saddlespur Ln, Volente, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for cooling issue per customer after resetting power unit would not power on. Ran diagnostics during diagnostics found main control would po Parts $200.61 labor $179.99 total $380.60 plus tax

Near Hobbiton Trail, Austin, TX 78739
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC5 "Arrived and inspected washer and found saved error codes F0E3, F8E6, set washer into a diagnostic cycle and found it is leaking around valve assembly. Found that a gasket is missing off the center valve, replaced housing. After replacing leaking has stopped. While running drain pump also found standpipe is easily overflowed. Recommended that customer has this corrected before washer is used again. Sent video and pics to MS."

Near Lake Ridge Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 Arrived on site for refrigerator frost buildup in FC and making helicopter sound in RC. Customer stated that the frost in freezer has been corrected but still making that sound. Performed diagnostics mode and found fault is with damper control.

Near Ramada Trail, Georgetown, TX 78628
Robert J.

Robert J.

WASHER AMANA NTW4605EW0 Arrived on job for complaints of not washing properly. Ran diagnostics all good. Removed clothing from under agitator.

Near Link Rd, New Berlin, TX 78155
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site and replaced panel due to scratching. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and installed panel and top. Unit is now cosmetically correct.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site and cosmetically repaired unit. All checks good.

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived on site and replaced panel. Cleaned door. All checks good.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF518SAHM0 "Arrived on site to inspect damaged panel on dishwasher. Examined unit and found scratches on control panel and door skin. Ordering W11230172 panel, and W11230181 skin. Office to schedule return. ; ordrng 1 W11230172 (panel-cntl) and 1 W11230181 (panel)"

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site to install previously diagnosed parts. Installed new Lh RC door handle. Tightened and confirmed function. Also leveled unit.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to install previously diagnosed parts. Utilized 2nd tech to unstick units. Removed dented front panel and replaced. Reassembled unit. Vetoed all is working as designed. Call complete.

Near Guadalupe St, Austin, TX 78701
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to install previously diagnosed parts. Installed left hand RC French door. Unit also needs 2 new door handles W10899551, mounting screws and door right W11301144, as well as emblem W11223753. Right door, handles, and emblem were already damaged on arrival and never ordered. Office to schedule return. ; ordrng 2 W10899551 (handle)s and 1 W11223753 (nameplate) and 1 W11301144 (dor-fip)"

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFC150M0EB2 "arrived on site to inspect the range cooktop burners. Upon further inspection, the customer advised that the back left burner popped while using it. I tested all four burners and only the back left burner wasn’t working. I removed the burner coil and tested ohms and it was good. I removed the back panel and found the switch had shorted. I advised the customer of my findings. I am ordering the back left burner switch ad . ; ordrng 1 WP3149404 (switch-inf)"

Near E Old Settlers Blvd, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR IKEA IX5BBEXDS01

Near Inspiration Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for frost in freezer . Found left side rail is not retracting properly ,leaving a gap sometimes . Ordering both slides . Nonwater leaks detected at time of service . Please call to set return .; ordrng 2 W11265130 (DOOR SLIDES )s"

Near Diamondleaf Bend, Austin, TX 78724
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on site and found washer is stacked, Maintenance department assisted in stacking washer. Replaced control board diagnosed by previous technician, washer will enter a diagnostic cycle and complete it. No water leaks from connections at time of service, job complete"

Near E Riverside Dr, Austin, TX 78741
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED6620HW1 Arrive onsite for customer complaint of dryer not heating properly. Checked voltage and found proper 240v. Found dryer vent too long. Shorten tune and reinstalled. Dryer now flows well. No other issues found. Dryer vent and lint trap was clean of time of service.

Near Copper Creek Dr, Killeen, TX 76549
Scott  M.

Scott M.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site . Replaced lower micro switch . Bracket was good as well as other two switches .. Job complete ."

Near Big View Dr, Austin, TX 78730
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for “timer not advancing” complaint. Inspected unit and found faulty timer. Removed and replaced timer. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Golden Canary Ln, Austin, TX 78723

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