Arrived on site for unit not turning on . Customer asked for reschedule. Notified office reschedule customer for later date 5/2; O-emld tckt

Arrived onsite to replace damaged handles. Took pictures and replaced. Job complete. No one onsite for signature.

"Arrived on site to test unit for RC freezing. Upon arrival maintenance manager stated temperatures are now fine, but there is a noise that sounds like a fan hitting ice every few days. Inspected unit, found fill funnel splashes water when ice maker calls for water. Installed fill tube extension (WPW10496649) from truck stock and sealed with silicone, fill funnel no longer splashes. Also heard a noise originating from the unit compartment, found cardboard is hitting the frame of the unit and is causing a vibrating noise. Added shims and pads under the unit, noises have been eliminated. No one on site for signature. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit for grinding noise. Upon arrival customer stated unit began to make almost like a metal on metal grinding noise. Tested unit, did not hear a grinding noise but did hear the roller bearings and pulley wheel making noise. Customer stated thats what the noise was but a lot louder. Gained access to internal components, found roller bearings and pulley wheel seized. Replaced roller bearings, pulley wheel and belt using a repair kit (4392067). Tested unit, noise has been eliminated and unit is now running as designed, job complete."

"Arrived on site to test unit for tripping breaker. Upon arrival tried to reset the breaker, breaker would automatically trip. Inspected terminal block and found bonding strap between G and N is still attached, unit has a 4-wire power cord. Removed bonding strap and reset breaker, breaker no longer immediately trips. Engaged a bake cycle at 500? for a burn off as precautionary, unit reached 500? with no issues. No one on site for signature. Unit is now running as designed, no parts installed, job complete."

"Arrived on site to test unit for bezel popping off, tested unit found one bezel got loose, cleaned the surface and reattached with adhesive unit is now functioning as designed, job complete no parts installed"

Customer just moved out and inspector stated dishwasher was leaking . Ran test and found no error codes. Diagsnoticsran with no problems. No leaks from underneath . Not signs of leak. Removed door panel. Found evidence of moisture around the vent. Ordering vent assembly. Reset for Friday pm. ; ordrng 1 WPW10469574 (Vent)

Arrived onsite for previously diagnosed parts. I got all the underneath components removed to replace the gearcase. However when attempting to take the washplate off there is no budge and I could hear debris underneath hindering the washplate from coming off. Will need to order a washplate to continue with repair due to the washplate possibly needing to be broken off. RS for 05-02-25. Ordering W10919191 Washplate. I put the unit back together so it can still operate for customer.; ordrng 1 W10919191 (Washplate)

Arrived on site for microwave oven combo. Customer says the fan never turns off after running the microwave. He must come and open door or push cancel. Bottom vent has a broken center peice. Oven rack is burnt or damaged. The oven door does not line up. Confirmed microwave is still heating properly but the fan does not turn off unit door is opened. Will need microwave control. Will need lower vent. Ordering parts needed and set other parts as return. Office will call to schedule. ; ordrng 1 W11325786 (Microwave appliance manager) and 1 W11369884 (Lower vent) and 1 WPW10554526 (Oven rack)

"Arrived on site for complaint of humming noise while it runs and the door clicks when lowered. Ran diagnostics and found no errors, motor was making a buzzing noise and drain also. Removed drain and motor and inspected. No loose debris. Replaced motor/sump assembly. Door was hitting against the toe grill because it was not properly reinstalled, corrected and verified operation. Call complete. W11416363"

"Arrived on site with parts ordered. Removed tub and drum. Replaced suspension, tub, basket, gearcase, cam agitator, harness, actuator, capacitor, belt, shield, suspension, filter. Recalibrated machine. Verified operation. Call complete. W11454734"

"Arrived on site for not tumbling. Upon arrival, test unit and confirmed issue. Found belt is busted. Also found left rear support wheel is seized. Repaired unit using complete repair kit 4392065. Test unit and found poor ventilation using vent test. Unit is operating as designed. Advised customer to have vent cleaned. Job complete"

Arrive downside for an ice machine that is making ice but is not keeping ice. Inspected unit and work area. The customer advised that the unit started making really thin shavings of ice and then would not hold the ice in the container. I ran the unit through diagnostics and found very little water flow coming into the reservoir. I removed the filter and found water pressure restored back to its original flow rate. I asked the customer when they had replaced their filter last and found that the last time was before Chirstmas. I went ahead and replaced the inlet valve and tested the unit. I found all other portions of the machine working and operating as designed. I advised the customer to change out the filter once every two to three months just to ensure they have no further issues. I ran the unit through a max ice cycle and found the unit begin to work and operate as designed. Call complete. W10897719.

Arrived onsite for unit not starting cycles. I found the unit to complete a test cycle and the door latch working correctly. I checked underneath the unit and found gearcase oil present and the slider to be sitting loosely. A new gearcase is required for repair. Ordering W11449841 Gearcase and W10915701 Rotor as it is coated in oil. ; ordrng 1 W11449841 (Gearcase) and 1 W10915701 (Rotor)

Arrived on site for microwave not heating. Customer had sparking from the top. Removed top panel. Found diode was burnt. Too close to wires. Replaced diode and verified operation. Call complete. W11256462

"Arrived on site for leaking water at front of unit. Upon arrival, ran unit and found leaking behind door panel. Found a pinched gasket on vent. Found small cabinet trim piece with water damage. Uploaded picture on SD. Replaced vent WPW10329609. Test unit and is operating as designed. No leaks present. Job complete"

"I arrived on site for a refrigerator that is leaking water during defrost. Inspected unit and work area. The customer advised that they are getting ice build up on the bottom of the freezer and is leaking through the door. I did confirm the customer's complaint and found the evaporator drip pan completely iced over, causing water to drip onto the floor of the freezer and onto the floor. I removed all the ice buildup inside of the freezer and steamed out. The ice in the drain tube and drip pan. I found the unit had a drain probe attached, but it was sitting in the wrong spot and not going through the bottom of the drip pan. I repositioned the drain probe and blew through the drain tube. I reassembled the unit, and the unit is now working and operating as designed. Call complete. No parts were installed."

Arrived on site. Home owner stated no issue with refrigerator doors unit was removed from location unable to reach number on file office attempted same issue.

"Arrived on site for freezing food in fresh food section. Ran diagnostic thermistor reading low around 33-35 on both thermistors,removed cover found some ice on evaporator, removed ice,reassembled,replaced main control changed defrost setting to basic. Unit missing divider installed divider. W11664342,w11466308"

Arrived on site for refrigerator not cooling. On arrival confirmed failure and found unit at room temp. I found equalized psi both at -30 and when it was on psi levels stayed at -30. Found drier previously installed restricted and i removed it and installed Wpw10143759 uv drier. I then pulled vac and recharged system with 56g of r600. Found te psi drop in fc fro 70 to 61 and I for ed customer to give unit it 24 hrsto cool. Call complete

"Arrived on site to test unit for not working properly tested unit found drain pump not disengaging, found no kinks or holes is pressure hose, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to test unit for tripping breaker, customer stated that as soon as he plugs in the unit it trips breaker right away, tested unit found it unplugged, plugged unit in and it started with no issues, activated all components manually and could not get the breaker to trip, do to the issue that the customer was describing replaced control as precautionary and advised customer to monitor if breaker trips again recommend replacing breaker and calling us back if needed, at this time unit is running as designed no leaks detected job complete installed WPW10317076"

Arrived on site foolproof refrigerator leaking from fc door. On arrival confirmed issuea d found cracks in fill tube infc door. Removed broken line and replaced it with w10823511 and tested unit. Found no leaks and it working as designed. Call complete

"Arrived on site for no ice. Ran diagnostic pump not recirculating water,unit passed all other diagnostic test,replaced defective pump ran diagnostic all test passed. W11542867"

"Arrived on site for noise complaint. At time of visit unit in a defrost cycle,let cycle finish compressor and fans powered on no odd noise,power cycled unit waited compressor and fans powered on again no odd noise."

Unit 181Arrived on site. Clicking noise from start device diagnosed a defective compressor ordering a new compressor. ; ordrng 1 W10233960 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)

"Arrived on site for cooling issue. Customer showed picture of ice build up,they defrosted unit at time of visit some icicles on roof in freezer compartment, added adhesive to gaps between liner and cabinet,replaced control powered unit on compressor and fans running. W11446726"

Arrived onsite to replace damaged washer top. Replaced and took pictures. Job complete. No one one site for signature

"Arrived on site to replace previously diagnosed compressor, dye drier, access value and tube kit, installed compressor vacuumed system down for 30 minutes, vacuum is holding good, charged system with 5.25 of R-143a, evaporator developed a good frost pattern unit is now running as designed no leaks detected job complete installed W11506635, WPW10143759, 876765, WPW10466675"

Arrived on site for start button not working. Checked error codes f1 e2 control failure. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived onsite for unit not agitating. Inspected and found erro code F0e3 error for over load. Rotor bolt was loose and drain line was 12 inches into standpipe. Made adjustments and tested. Unit is now functioning properly. Notified customer about overloading. Job complete

Arrived onsite for unit turning on by itself. Found drain pump activating. Control failure and pressure sensor failure. Ordering control and pump. Office to reschedule ; ordrng 1 W11607637 (Control) and 1 W10919003 (Drain pump)

Arrived on site for unit not working correctly. Checked error codes f3 e2 pressure system fault. Replaced control and ran test cycle. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit making noises. Inspected unit tenant was home found blower wheel housing v8brating to chassis. Also metal cover at heating element was loose tightened and installed sound pads from truck stockre assembled unit. Ran test cycle asked tenant if sound is gone tenant confirmed sound they were hearing was no longer happening. No parts used job completed

"Unit 1306. Arrived and unit unplugged. Powered unit and drain pump kicked on. Throughout diagnostics pump would randomly turn on. Found Control board failure, pressure system fault. Ordering control and pump. Office to reschedule. ; ordrng 1 W10919003 (Pump)"

Arrived onsite for unit not making ice. On inspection found some items like popsicle and ice cream were soft and temps not ideal. Inspected evaporator compartment and found only partial frost pattern. Unit is having sealed system failure. Notified customer and will schedule 2hr sealed system repair. Office to reschedule ; ordrng 1 2hr (2 hr.) and 1 W11635510 (Compressor) and 1 W11546692 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)

Arrived on site for unit not turning on. Upon arrival meet with Don lead maintenance supervisor. Advised me this unit not l9nger needs service.they replaced the breaker. No one on site for signature

"Arrived on site for no cool. Per customer food started defrosting temps rising and clicking noise from back of unit. At time of visit unit was unplugged,powered unit on removed evaporator cover found frost forming due to description ordering a new compressor. Customer will leave unit running ; ordrng 1 W11686820 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)"

"Arrived on site to inspect refrigerator making noise. Upon further inspection, I found that the cause of the noise was some vibration originating from under the fridge. I found some debris under the fridge that could have been a cause for the vibration noise. I raised the front of the fridge a bit more, ensuring proper clearance, and the fridge is very slightly leaning back. I could not replicate the sound after making this further adjustment and removing debris. No water leaks observed during service."

Arrived onsite to inspect unit tripping breaker & misaligned upon further inspection ran burnoff at 350 twice while inspecting unit unit didn't trip the breaker neither time also found doors are misaligned tried adjusting didn't work ordering parts outer door oven W11600222 nameplate W10839793 Microwave door W11600216 customer not available for signature office to schedule ; ordrng 1 W11600222 (Outer door oven) and 1 W10839793 (Nameplate) and 1 W11600216 (Microwave door)

Arrived on site to install previously diagnosed and ordered part. I installed the front door panel. The door panel is in good condition with no defects. No water leaks observed during service. W11613571No one on site to sign

Arrived on site to install previously diagnosed and ordered part. I installed the control to correct the defrost issue.W11546690 Unit is operating as designed. No water leaks were observed during service.

"Arrived onsite for unit not completing a cycle. Ran test and unit was making noise from drive components. Inspected underneathand foundbelt shredded. Belt is fliped and wore downthe cam. Ordering belt and motor, returning with cam. Set to return Monday the 5th.; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)"

Arrived on site for unit making noise and no water. Inspected unit found unit had water inside of it . Ran tests cycle first round made a slight noise. Ran test cycle multiple times to get water inside the whole system. 7nit most likely was running dry during inspection walk causing the noise. Unit is receiving water just fine and unit is no l9nger making any noises. Unit is functioning properly and as designed to. No leaks present at this time job completed. Noone on site for signature

"Arrived on site to inspect dishwasher not filling with water. Upon further inspection, I placed the unit into diagnostics and observed error code F4E3. I verified that the motor was not running due to being seized. I replaced the pump and motor assembly. I tested the unit, and it is now operating as designed. No water leaks observed during serving.W11613570"

"Arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit located in a vacant apartment and the unit was plugged in and operating as designed. I cycled power to the unit and placed it in diagnostics and tested the compressor and condenser fan and could not duplicate any abnormal or all noises. I gained access to the evaporator and found no signs of ice build up and I tested defrost at this time and it is operating as designed. I pulled the unit out to gain access to the compressor and condenser fan and when I began to remove the rear cover, the unit began to make a loud noise as if the condenser fan was hitting something. Once I had the cover off, I found the condenser fan shroud had shifted, possibly during delivery or installation, causing the condenser fan blades to hit the bottom of the shroud. I adjusted the shroud and secured it to the chassis and retested and the noise has stopped. Unit is operating as designed and no water leaks observed during service. Should the noise come back, a condenser fan shroud, motor and blades will need to be replaced. Job completed"

"Arrived on site to inspect microwave not heating. Upon further inspection, I found the unit to be an above the range unit. Using my microwave tester, I tested the unit for 30 seconds and my tester never lit up and I could hear a loud humming noise. Customer advised the unit made a POP noise the last time they used it. I removed the unit from the wall and gained access to the magnetron, capacitor, and diode and tested all 3. I found the diode and capacitor were bad and replaced them. Retested the unit and it is operating as designed. Once I had the unit back in its space, I retested and it continues to operate as designed. Job completed. W11256462, WPW10574736"

Arrived onsite to inspect washer not starting cycle upon further inspection found wire harness broken replaced harness W11643701 ran diagnostics & test cycles no errors found unit is working as designed no leaks observed during service

"Arrived on site to inspect refrigerator ice maker not making ice and the interior lights are flickering. Upon further inspection, I found the ice bin full, but the cubes were not fully formed as if the ice maker is not getting enough water. I placed the unit in diagnostics and tested the ice maker in test 56 and found no errors. Tested functions in test 57 and found the ice maker is harvesting properly. Tested the fill tube in test 45 and found no water entering the ice maker tray. Tested the fill tube in test 19 and found it getting voltage. Customer had a new filter and i removed and replaced the filter and retested the fill tube and it continued to fail. Also found the interior lights on the ice maker housing flickering. Checked the freezer light module and found it burnt out. I advised the customer of my findings and am ordering the fill tube heater, UI, and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 05/05/25 (MS). No water leaks observed during service. ; ordrng 1 W11087201 (Fill tube heater) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W11387387 (Ui)"

Arrived onsite to inspect dryer not drying upon further inspection found wires not attached at terminal block & thermal cut off reattached wiring tested unit cycles unit is working & heating as designed

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found the breaker to be a Square D GFCI breaker and was currently turned on. I found the unit installed properly and getting 240V at the wall outlet. I completed the following tests...Bake ohms=22, Broil ohms=15, Bake amps=10.6, Broil amps=14.99, voltage at block=244, voltage L1-N=122.1, voltage L2-N=122. Since the main control, Bake and broil elements were recently replaced, I performed a burnout on Bake at 500 degrees with the ground wire disconnected from the chassis and the unit reached preheat temps and completed the burnout. I allowed the unit to cool and reconnected the ground wire to the chassis and performed another burnout on Bake at 500 degrees and the unit reached preheat temps and completed the burnout. I allowed the unit to heat for approximately 20 minutes after it reached preheat temps. I advised the customer that if the unit trips the breaker again, they would need to have the breaker replaced and get a receipt to show the date that it was replaced to provide to the manufacturer. Due to the time, I was unable to contact techline or Safety to get my findings documented. I will contact them on the following business day. Unit is operating as designed, job completed."

"Arrived on site for range not working. On arrival customer stated the front right cooktop burners wasn't working and control was showing f1e0 randomly. On arrival confirmed failures. Found oven working but ice found burner harness bad and control relay failing. I'm ordering W11620549 harness, W11764617 control and rescheduled customer for 05-09-25.; ordrng 1 W11620549 (Harness) and 1 W11764617 (Control)"

Arrived on site for a leaking sound in laundry room and washer. On arrival found goods had a drain line from attic that is connected to washer Wyandotte pipes drain in home that allows water to drain out through stand pipe and was the source of the sound. Washer had no leaks and works as designed no parts installed call complete

Arrived on site to replace dented oven door. Replaced outer door with new door. Verified no further cosmetic damage. Unit working as designed. Builder not on site to sign for ticket. Parts used - W11731585.

Arrived on site to service range . Found range is being used in a gas station for commercial use . Explained to custome range is for non commercial usage and can't service unit . No parts installed job complete

"Arrived on site to install left hand cooktop pan due to some kind of discoloration. Was going to replace center pan as well, however found supplied center pan is damaged. Center pan has not discolored yet. I was able to successfully replace the left hand pan. Verified proper fitment. I was also able to adjust the front left burner to instantly light. Unit now working as designed. Parts used - W11344755."

"Arrived on site to diagnose dishwasher that has issues with top 2 racks having issues sliding. Tested unit and found unit was having issues with both top racks binding. Examined further and saw right side of the tub was dented inwards. I tried banging it out with a rubber mallet, but top rack is still binding. Ordering a new tub to resolve. Office to schedule when parts arrived. ; ordrng 1 W11409866 (Tub)"

WRS322FDAB05 Arrived on site for a refrigerator not despenseing water. On arrival verified issue I replaced filter housing and tested product is working as its designed no water leaks visible from main water supply.

"Arrived on site to diagnose dryer that was not fully drying clothes. Checked unit and found a couple cycles with eco boost on. I checked temps on a normal timed cycle and found Started at Low 116, high 150. This is very low and indicates a had outlet thermistor. I replaced the outlet thermistor and cycled again. Found new temps Ended at Low 131, High 208. Unit is now working as designed. Advised homeowner of repair. Noone on site to sign for ticket. Repair completed. Parts used - Wp8577274."

"Arrived on site to diagnose microwave oven combo, making a slight, hum and or buzzing noise even when not in use but seems to be more noticeable when doors are opened. Examine unit and found that in its idle Standby state, I had no noise or abnormal noises coming from the unit. I did, however, notice that when you do open the door you will get transformer noise coming from the light transformer on the microwave section. This is normal due to the fact that that transformer will make a higher frequency noise, and this is normal operation. I let the builder know my findings and that nothing seemed abnormal, and everything seemed to be working as designed. I did also strongly advise that if they get any other abnormal noises to please contact us and record video. Call completed. Noone on site to sign for ticket."

"WTW5000DW3 Arrived on site for a washer shaking on all cycles. On arrival I ran diagnostic and error code F0E5 came up off balance verified issue worn out suspension I checked gearcase part is in good shape no visible oil spills splutch was worn out and actuator needed to be replaced. I replaced suspension, splutch, and actuator then I calibrated and tested product is working as its designed no water leaks visible from main water supply."

"Spoke with customer en route to call for dishwasher, leaving moisture on door. Ticket and customer also mentioned that there was an issue running a normal cycle, to which the customer clarified that the normal button on the console does not work at all. Customer clarified that they were using the express cycle because they cannot get the normal cycle to function, due to a failure in the console. Both issues should be resolved with a new console which I do not have assigned to me today. Ordering console to resolve, and set return visit for 5/6. ; ordrng 1 W11622500 (Console) and 1 W11629914 (Control)"

Arrived on site for door lid not shutting and latching . Found lid cracked at hinge left side . Replaced lid W11259006. Hinges in good shape . Unit is now locking and starting cycle . Nomwater leaks detected at time of service. Job complete

"Arrived on site ,replaced cam and belt W11239857, W10721967. Ran calibration and diagnostics test wash . All checked normal. No squeal noise present . No water leaks detected at time of service. Job complete Maintenance not on hand to sign ticket"

"Arrived on site , replaced cap .W11395618 . All checked normal. Nomwater leaks detected at time of service. Job complete"

Arrived on site to test unit for unit tripping breaker when oven is on. Test unit and replaced bake element broiler and control board. Test unit by heating to 500? and unit test good. Advised customer to leave unit on for 2 hours to do the burn out. Job complete.

Arrived on site for washer stuck in drain mode . Powered unit offand on and still tring to drain . Checked harness and pressure hose. No issues found . Did add harness clip W11755726. Control green led just fast blinking and ui non responsive. Replaced contro lW11513246. Ran diagnostics. All checked normal. No error codes . Nomwater leaks detected at time of service. Job complete

Arrived on site to test unit for unit not getting to temp or holding temp correctly. Test unit by pre heating unit to 350 and unit pre heated correctly. Showed customer how to calibrate the unit as needed job complete.

"Arrived on site to inspect unit for dent. Upon arrival customer stated RC door is dented. Identified dent and documented. Replaced RC door (LW10912075) and installed nameplate (W11223753) from job (441049). Gaskets are sealing properly. Unit is now functioning and appears as designed, job complete."

Arrived onsite for dryer taking long dry times. I found the unit to cycle as designed with the hose off. I found the hose to have lint buildup present indicating clogged vent is occurring leading to long dry times. Unit is operating as designed but the vents will need to be cleaned. Call complete. No parts installed. Customer not present for signature.

Arrived onsite for dishwasher not washing dishes. I found a F4E3 error present. I confirmed the motor wasn't running. I replaced the pump and motor and unit now operates as designed. No leaks present during time of service. Call complete. Installed W11613479 PUMP & MOTOR.

Arrived onsite to inspect venthood lh light not working upon further inspection found connection had come loose rewire connection tested unit lights & fan customer not available for signature unit is working as designed

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 - Heater Bushing W11537778, replaced and tested unit is now running as designed no leaks detected job complete installed W11537778"

Arrived on show to test unit for water leaking when dispensing water. Found water line was not inserted properly into dispenser nozzle causing leak. Secured water line and unit no longer leaking. No parts replaced at this time. Unit is now working as designed. Job complete.

Arrived onsite to inspect drying making noise upon further inspection found loose blower housing tightened screws used sound pads W11113654 tested unit cycles unit is working as designed

Arri ed on site to test unit for not wringing clothes out properly. Found error F0E2(over suds) and error f0e1(load detected during clean cycles). Also found when customer selected most used wash options spin was off. Advised customer to make sure spin was on and to run clean cycles on unit. No parts replaced at this time. Job complete.

"Arrived on site to test unit for no heat. Upon arrival customer stated the breaker has been replaced and unit is now receiving correct voltage but it is still not heating. Tested unit, incoming voltage is correct. Tested components in the back, found element reading open. Replaced element (279838) and tested unit, unit is now heating with all other components properly engaging. Unit is now running as designed, job complete."

"Arrived on site for customer complaint of unit not cooling. Found compressor running, unit not coo.ing at all, found sealed system leak. Ordering compressor, evaporator, filter drier, and access valve. ; ordrng 1 W11572047 (Evaporator) and 1 Cnote (Ss tech) and 1 Cnote (2 hours) and 1 Cnote (Lockring) and 1 W11547313 (Compressor) and 1 wpw10143759 (Uv drier) and 1 W1150663523 (Access valve)"

"Arrived on site to test unit for not agitating. Upon arrival customer stated the unit fills, drains and spins but does not agitate. Entered diagnostics, found no stored error codes. Ran a diagnostics cycle, agitation proceeds with no issue but in consumer mode it will only agitate lightly and not heavy agitation. Replaced splutch (W10721967) and actuator (W11212745) as precautionary, ran a cycle, unit is making a noise that makes it sound like the gear case is seizing. Gear case will have to be replaced along with a leaky valve, control and agitator. Ordering parts, rescheduled for 04/30.; ordrng 1 W11418231 (Agitator base) and 1 W11205048 (Valve)"

Arrived on site to test unit for leaking from water filter area. Verified leak and replaced damaged housing(WPW10394053). Unit now working as designed. Job complete.

"Arrived on site to test unit for off balance loads. Upon arrival customer stated every cycle is thrown off balance and unit starts to move. Inspected unit, found shipping bolts have not been removed causing the unit to not dampen the laundry load. Removed shipping bolts and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for F3E1 error code. Upon arrival found F3E1 water level sensor fault error code flashing. Cannot enter diagnostics and no reaction from power button. Removed power and inspected pressure hose, found no kinks or restrictions. Inspected connections at the control and found the water level sensor connector unplugged. Plugged in connector and ensured all other connections are tight, applied power, error code no longer flashes. Ran a diagnostic cycle with all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for drawer holding water. Upon arrival inspected unit and found drawer is in fact holding water and does not remove on its own when the drawer is opened slightly. Found buildup inside the dispenser. Replaced dispenser (W10862190) and tested unit, after multiple test cycles, drawer only held water once but drained out immediately when the drawer was opened. All the other cycles, no water remained inside the drawer. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for customer complaint of unit making a humming noise when not in use. Found failed control, I replaced control, unit tested good. Part used w11498796"

Arrived on site for customer complaint of unit stopping mid cycle and not completing cycles. I found no error codes in diagnostic mode. I did find the pressure sensor was not recognizing water level. Ordering pressure sensor ; ordrng 1 W11316246 (Pressure switch)

"MDB8959SBW3 Arrived on site to install parts I installed lower washarm,seal,ui control, control, and gasket tested product is working as its designed no water leaks visible from main water supply."

Arrived on-site for washer not cycling. I verified the issue. Was getting f7e1 code. No oil coming from the gearcase. Resistance to the drain pump was OL. Found it broken at the pump. Replaced the harness w11643701 and cycled the unit. Everything is working as designed

"Arrived on sitw for range not turning on. On arrival found breaker had tripped per customer once bake was used at random times. On arrival found 246 L1&2, 123 L1n/L2n, & 0ng. Replaced w11182108 bake element, w10856603 broil element, and w11707168 control. Tested unit with ground removed to 500 then reattached ground and instructed customerto run unit for 2hrs. Unit works as designed. Call complete"

"Arrived on site for leaking dishwasher . Customer had video water leaking from center and really suddy. Ran diagnostics twice . Couldn't duplicate leaking. Removed door panel, no leaking from dispenser or vent gaskets . Customer is on a water softener. Recommended switching to powder and cutting back on amount of detergent . Job complete. Nomparts installed ."

"WFES3330RS0 Arrived on site for a range tripping breaker. On arrival client stated that the range would tripping the breaker when she tried baking. I replaced control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker . I checked polarity and voltage readings were correct product works as it's designed. I recommend to client if it happens again to reach out to her home builder. Calling whirlpool safety Sr # 7741409722"

Arrived on site to replace previously diagnosed parts. I replaced hinge and shim. Unit tested good. Parts used w11714879 wp489467

Arrived on site for dishwasher making grinding noise . Found broken glass in drain pump. Impeller looks in good shape . Ran diagnostics unit is functioning properly now . Collected 162.36.34NV39 No parts installed .no water leaks detected at time of service. Job complete

"Arrived on site to diagnose refrigerator not producing ice, and ice was melting. Examined unit and found temps are good. Ice is in the icemaker, but its not fully formed and watery. Icebox fan felt weak as well, and unit had an E5 error. I replaced the icemaker and the icebox fan to resolve. Unit working as designed, no leaking found. Parts used - W11658802, W10846539."

"Arrived on site to diagnose washer banging on spin. Customer had said that they had washed one load, and the unit sounded like it was gonna go through the wall and had walked about four inches. I examined the unit and found the cabinet had dents on both sides from the tub hitting the sides. I checked all suspension components and found no issues with the suspension, the basket, the gear case or the hub. Since this had only happened with one cycle, this indicates that the unit was off-balance and had excessive weight on 1 side, causing it to Bang while spinning. Advised customer on proper loading and to make sure that weight is evenly distributed or it will start banging again. I did verify there is denting on both sides of the cabinet going outwards, but it does not impact function at this time. No parts used or needed. Call completed."

"Arrived onsite for previously diagnosed parts. I replaced the bake, broil, and control per service pointer. I ran the unit to 500 with the ground off and reached temp. I attached the ground and ran the unit to 500 again. Unit reached temp. I advised the customer to run the unit on 500 for atheist an hour and a half. Customer stayed they might have to leave and will run it till they leave. Call complete. Installed W11182108 ELMNT-BAKE, W10856603 BROIL ELEMENT, AND W11707168 CONTROL."

"WOD51EC0HS02 Arrived on site for a oven with error code F8E0. I set oven to 350 degrees and in two minutes the error code came up. I replaced blower fan , and two controls I set temperature to 350 again and now product is working as its designed."

"Arrived on site for noise complaint. Loud vibration noise while compressor running, removed kikplate adjusted compressor brackets bolts noise no longer present."

"Upon arrival on site to test the unit, there was no response at the door. Contacted the customer by phone; they answered and informed me that due to an emergency, they need to reschedule the appointment. The customer will reach out when they are ready to reschedule the service visit.; O-emld tckt"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the heating element and tested and found the element getting too hot and not cycling. I tested the cutoff, thermostat, fuse and found the thermal cutoff was open. I removed and replaced the cutoff and retested and unit is operating as designed. No lint observed during service, job completed. 279816, 279838"

"Arrived on site to inspect washer agitating before water level is full. Upon further inpsection, I test3d the pressure switch and found the switch to be reading out of spec and causing the machine to read that the water level is full. I am ordering the pressure switch. Office to follow up with customer once part becomes available. W10248240. No water lea,s observed during service.; ordrng 1 W10248240 (Pressure switch)"