Near Leander, Texas 78641
James
Job Details:
02/21/2019
DRYER MAYTAG MEDX655DW1
Arrived on site and installed new tensioner and rollers from kit. Tested operation and found unit working properly. Job complete
Near Austin, Texas 78737
Luis
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site for ice in freezer and dispensing water issue. Found corner end of gasket not making contact with cabinet,magnetic strip in corner of gasket sitting too low allowing air to enter at corner,gasket is insulated into door will need new freezer door. Tested water,water dispensing for 7 seconds then shuts off,tested deli ui and is unresponsive,removed deli ui tested water dispenser working correctly unit will need new deli ui and freezer door; ordrng 1 W10815700 (FZR DOOR) and 1 WPW10677118 (UI DELI), states that autho needed"
Near Round Rock, Texas 78665
Tyler B.
Job Details:
02/21/2019
OVEN WHIRLPOOL WOS51EC0HS00
"Arrived on site for paint touch up and cover install, touched up affected areas, and installed covers, covers came in pair so only installed 1 set."
Near Austin, Texas 78745
Leonardo
Job Details:
02/21/2019
DISHWASHER KITCHENAID KDFE104DSS0
Arrived on site to test unit for unit not washing. Test unit and foun dbad sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Georgetown, Texas 78626
Tyler B.
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for unit leaking from upper ice box, due to bad gaskets, unit will need adapter to complete repair. No leaks on site ; ordrng 1 W10864519 (adapter)"
Near Austin, Texas 78730
Cliff
Job Details:
02/21/2019
DISHWASHER KITCHENAID KDTE704DSS0
Arrived on site to diagnose a dishwasher that is not responding to controls. Found control board and the control panel both shorted out and unit. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. Board and panel are covered under manufacturer five year parts warranty. Only labor costs were collected from homeowner at this time.
Near Meadowlakes, Texas 78654
Thomas L.
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW8000BW0
Arrived on site for Noisey operation.Found unit to have failed bearings and worn splines inside wash plate. Will need to have office locate wash plate and reschedule with customer.; ordrng 1 WPW10286241 (washplate)
Near Georgetown, Texas 78628
Steve C.
Job Details:
02/21/2019
MICROWAVE KITCHENAID KOCE500ESS05
Arrived on site for the unit is not heating properly. Customer advised the microwave is not working properly. Disassemble the unit and gain access to the magnetron. Retighten the connections and tested the unit. Unit works properly and job complete.sr#7724214403 Ed
Near Austin, Texas 78738
Leonardo
Job Details:
02/21/2019
VENTHOOD KITCHENAID KXU8036YSS1
Arrived on site to test unit for screw coming off housing on left side. Test unit and found broken housing. Replaced housing and found housing was scratched. Will need to order new housing WPW10370649. Office to reschedule ; ordrng 1 WPW10370649 (HOUSING )
Near Georgetown, Texas 78633
Steve C.
Job Details:
02/21/2019
DRYER WHIRLPOOL WED5000DW2
Arrived on site for the unit drum is peeling. Found the drum has a round spot and can potentially damage the clothes. Will need to order the drum and reschedule customer. Also advise the customer not to use three or four dryer sheets due to not venting properly and causing a hotspot on the inside vent.; ordrng 1 W10899578 (drum)
Near Austin, Texas 78748
Leonardo
Job Details:
02/21/2019
RANGE KITCHENAID KSIB900ESS1
Arrived on site to test unit for burner not working correctly. Found unit display shorting out. Will need to return with display and module office to reschedule. ; saved tckt
Near Austin, Texas 78703
Wesley
Job Details:
02/21/2019
WASHER MAYTAG MHWC7500YW0
Arrived onnsite and installed MCU after determining tub not needed and no bearing failure. Just motor noise. Ordering belt and motor. Test verified that unit scores a 9.9 which is too slow for spin. Office to reschedule 2 man office to reschedule.; ordrng 1 2MAN (2MAN) and 1 MHWC7500YW0 (MOTOR) and 1 WPW10192984 (belt)
Near New Braunfels, Texas 78130
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
Near New Braunfels, Texas 78130
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
Near New Braunfels, Texas 78130
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
Near New Braunfels, Texas 78130
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL WETLV27HW0
Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
Near New Braunfels, Texas 78130
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL WETLV27HW0
Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
Near New Braunfels, Texas 78130
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL WETLV27HW0
Arrived on site. Office was closed for the rest of the day due to a meeting in San Antonio. Rescheduled with maintenance guy for 2/22/19; schdld next appmnt for 2/22 FRI !
Near Cedar Park, Texas 78613
Lou
Job Details:
02/21/2019
MICROWAVE JENN-AIR JMV8208WP1
"arrived on site to install previously diagnosed and ordered part. When I removed the part from the box, I found that it was the wrong part. I contacted SR in parts dept. and advised of the situation. Found correct part and am ordering the grille. I scheduled return service for 02/22/19. ; ordrng 1 W10310711 (grill-vent)"
Near Holland, Texas 76534
Arthur B.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM02
Arrived onsite for customer complaint of icemaker not dispensing cubed ice. Inspected container and found guide rod not installed properly. Properly installed container. Tested ice dispenser. Unit now dispenses cubed and crushed ice. No other issues found. All water connections were dry at time of service.
Near Harker Heights, Texas 76548
Arthur B.
Job Details:
02/21/2019
WASHER WHIRLPOOL WFW8740DW0
"Arrived onsite for customer complaint of front load washer continuously draining and won’t stop. Removed front panel and found extensive build up in drain trap. Removed all obstructions and reassembled. Found error code F9E1 (Long Drain). Cleared error codes and did manual test cycle. Unit fills,washes,drain and spins as intended. All water connections were dry at time of service."
Near Austin, Texas 78745
Leonardo
Job Details:
02/21/2019
OVEN WHIRLPOOL WEG515S0FS0
Arrived on site to test unit for oven not working. Test unit and found bake not receiving gas. Test valve and found switch was missing. Replaced valve test unit and unit test good. Oven heated to 350 no gas leaks found at this time job complete.
Near Austin, Texas 78738
Cliff
Job Details:
02/21/2019
WASHER MAYTAG MHW5100DW0
Arrived on site to diagnose a washing machine that is making unusual noises during spin cycle. Found air trap hose has come disconnected from unit causing unusual knocking when spinning. Reset air trap hose to proper position and insured it was locked into place. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Arrived on site. Check for no cooling issues. Found temperature refrigerator at 38° and zero in the freezer. customer stated that it takes a long time for refrigerator compartment to cool down. Instructed customer that it does take a while for unit to cool down in the refrigerator compartment and also let her know she can adjust damper from freezer to allow more air to the refrigerator compartment to try to cool down quicker but it does take a while. Everything is working as designed. No leaks present. Job complete
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Arrived on site. Check for no cooling issues. Found temperature refrigerator at 38° and zero in the freezer. customer stated that it takes a long time for refrigerator compartment to cool down. Instructed customer that it does take a while for unit to cool down in the refrigerator compartment and also let her know she can adjust damper from freezer to allow more air to the refrigerator compartment to try to cool down quicker but it does take a while. Everything is working as designed. No leaks present. Job complete
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Arrived on site. Check for no cooling issues. Found temperature refrigerator at 38° and zero in the freezer. customer stated that it takes a long time for refrigerator compartment to cool down. Instructed customer that it does take a while for unit to cool down in the refrigerator compartment and also let her know she can adjust damper from freezer to allow more air to the refrigerator compartment to try to cool down quicker but it does take a while. Everything is working as designed. No leaks present. Job complete
Near Pflugerville, Texas 78660
Wesley
Job Details:
02/21/2019
MICROWAVE FRIGIDAIRE FFMV162LS
Arrived on site and installed control to repair blank display. Unit operating as designed.
Near Georgetown, Texas 78626
Lou
Job Details:
02/21/2019
WASHER AMANA NTW4516FW3
"arrived on site to inspect washer not draining/spinning. I placed the unit in diagnostics and it showed F0E5 error code-off balance load detected. I cleared the code and continued with testing and the unit operated as designed. I tested the motor for voltage and continuity and it was good. I tilted the unit back and checked underneath and all was good. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, Texas 78727
Tyler B.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0
"Arrived on site for unit missing back when, replaced roller and river and tested good no leaks on site"
Near Kingsbury, Texas 78638
Diego G.
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site. Replaced all hoses and ran cycle, all functions tested OK. No leaks present. Job complete"
Near Kingsbury, Texas 78638
Diego G.
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site. Replaced all hoses and ran cycle, all functions tested OK. No leaks present. Job complete"
Near Kingsbury, Texas 78638
Diego G.
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site. Replaced all hoses and ran cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, Texas 78644
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site. Checked for door issues. Found harness in freezer door torn. Replaced freezer door and cycled water and ice, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete"
Near Lockhart, Texas 78644
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site. Checked for door issues. Found harness in freezer door torn. Replaced freezer door and cycled water and ice, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete"
Near Lockhart, Texas 78644
Diego G.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site. Checked for door issues. Found harness in freezer door torn. Replaced freezer door and cycled water and ice, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete"
Near Burnet, Texas 78611
Steve C.
Job Details:
02/21/2019
ICE MACHINE KITCHENAID KUIX505ESS2
Arrived on site for the unit is not making ice. Tested the unit and found the external drain pump turns on then the unit turns off. Found the external drain pump is defective. Replace the drain pump and tested the unit. Unit works properly and all water connections were drawing at the time of service.
Near Leander, Texas 78641
Thomas L.
Job Details:
02/21/2019
MICROWAVE WHIRLPOOL WMH31017FB0
Arrived on site for light that will not shut off. Vent hood light will not shut off. Replaced control due to stuck light relay. Unit now operates properly.
Near Lago Vista, Texas 78645
James
Job Details:
02/21/2019
DISHWASHER GE GDT625PSJ6SS
Arrived on site and tested operation. I found the door leaking from the right side. Inspected gasket and found it to be deformed on upper right corner. Installed new gasket and tested. Unit operating properly and no leaks found after repair. Job complete
Near Leander, Texas 78641
James
Job Details:
02/21/2019
RANGE WHIRLPOOL WFG530S0ES1
"Arrived on site and used bubble solution on all gas connections, valves and orifices. I found no gas leaks from any connections. Advised customer of findings but due to documentation of a leak at the center orifice I replaced the center burner valve. Tested operation and found unit working properly and no gas leaks detected. Job complete"
Near Austin, Texas 78725
Luis
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00
"Arrived on site for water leaking in fresh food. Found no ice build up on evaporator cover,ran diagnostics correct firmware on control. Removed unit found excessively large gap between drain tube and liner. Added sealer around large gap to prevent warm air entering fresh food compartment"
Near Round Rock, Texas 78681
Jonathan S
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02
"Arrived on site to install previous diagnosed part. Removed failed chute assembly and installed new. Tested operation, all tested good. No water leaks present."
Near New Braunfels, Texas 78132
Robert
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on job for complaints of water leaking and lights not working. Put into diagnostics and failed test 17 per tech sheet. Will need new light switch. Housing isn’t sealing correctly, will need to replace housing to complete.; ordrng 1 W11194438 (HOUSING ) and 1 WPC3680310 (light switch)"
Near Jonestown, Texas 78645
James
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site and tested operation. I found a fault for the owi sensor. Inspected sensor and found harness was not locked in completely. Secured connector and tested operation. Unit working properly and no faults after diagnostics cycle. Job complete
Near Austin, Texas 78759
Scott
Job Details:
02/21/2019
WASHER WHIRLPOOL WFW94HEXW2
Arrived on site for washer getting over fill error and during diagnostics it timed out in draining portion . Replaced water level switch . Tested unit and all checked normal . No water leaks detected at time of service . Job complete .
Near Austin, Texas 78703
Leonardo
Job Details:
02/21/2019
MICROWAVE JENN-AIR JMW2430DP02
Arrived on site to test unit for broken glass on microwave door. Found glass broken replaced door test unit and unit test good job complete.
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL MHW6630HC0
"Arrived on site. Check for no water issues. Found loose connection at water valve not allowing cold water to come inside unit. Repositioned connector and reconnected to valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL MHW6630HC0
"Arrived on site. Check for no water issues. Found loose connection at water valve not allowing cold water to come inside unit. Repositioned connector and reconnected to valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL MHW6630HC0
"Arrived on site. Check for no water issues. Found loose connection at water valve not allowing cold water to come inside unit. Repositioned connector and reconnected to valve. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Harker Heights, Texas 76548
Arthur B.
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID WRV986FDEM00
"Arrived onsite for customer complaint of 5 door refrigerator making loud humming noises. When arrived,found noises have dissipated. Advised customer to make sure door are closed all the away to not allow warm air to enter. No other issues found. All water connections were dry at time of service."
Near Austin, Texas 78757
Tyler B.
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID KRBL109ESS00
"Arrived on site for door handle loose, found screw stub not completely set, corrected and reinstalled handle and Testd good, no leaks on site"
Near Austin, Texas 78731
Scott
Job Details:
02/21/2019
WASHER FRIGIDAIRE FFLE1011MW1
Arrived on site for washer not working unless dryer is running . Checked voltage to unit at terminal block and found one of the legs is dropping off. Slightly twisted cord inoutlet and got full voltage and washer came on . Recommended a new cord as well as replacing outlet . No water leaks detected at time of service . Job complete .
Near Austin, Texas 78746
Kevin
Job Details:
02/21/2019
WASHER MAYTAG MHW5500FW1
"Arrived on site and inspected washer and found customer is having trouble spinning out two bathmats at the end of a normal cycle. All other loads customer attempts complete properly. There is no saved error codes, Spoke with tech line and customer is experiencing unbalanced loads from not having enough items in washer. When washer is run on a drain and spin cycle with only one more bathmat it will complete spin properly. Washer is operating normally, no water leaks detected at time of service."
Near Kingsland, Texas 78639
Steve C.
Job Details:
02/21/2019
REFRIGERATOR FRIGIDAIRE FPRU19F8RFE
Arrived on site for the unit is not working at all. Test of the units and found the user interface is not readable and none of the lights or components will turn on. The user interface is not responsive. The unit will need a new electronica control and the overly if needed.; ordrng 1 297269408 (overlay) and 1 297326524 (electronic control)
Near Lakeway, Texas 78734
Cliff
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL GU2700XTSS1
"Arrived on site to replace control panel on a dishwasher. Replaced control panel and tested unit, found everything is functioning properly at this time. There are no water leaks at time of service."
Near Austin, Texas 78732
Cliff
Job Details:
02/21/2019
MICROWAVE KITCHENAID KBMC140HSS05
Arrived on site to diagnose a microwave that will not turn on. Upon removal of control panel found all wires disconnected and control board smashed by previous companies attempt to repair. Control board is no longer available and unit cannot be repaired. Only service fee collected at this time and pictures taken for documentation purposes attached to quick pics.
Near Pflugerville, Texas 78660
Jonathan S
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDT720PADM0
"Arrived on site for dishwasher not cleaning dishes. Customer stated that it’s not dissolving soap. Per diagnostics mode, error F7-E1 heating circuit was interrupted and F5-E1 door latch stuck opened. Monitor test cycle and found motor running opened and closing door durning test and motor did not continue to run. Tested voltage to motor and found within range. Canceled test and ran again and found motor not activating. Tested voltage to motor and found within range. Tested motor resistance and found out of range. Found failed sump motor.Removed failed motor and installed new. Found door falling open, made minor adjustment to door springs. Performed test cycle and monitored for leaks. All tested good, no water leaks present. 1 year warranty on part and labor."
Near , Texas 78132
Robert
Job Details:
02/21/2019
WASHER MAYTAG MVWB765FW1
Arrived on job for complaints of no water. Water is turned on but non going to machine. Replaced valve ran test all operation normal.
Near Canyon Lake, Texas 78132
Robert
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW8040DW0
"Arrived on job for complaints of noise. Ran test cycles and calibrated machine,could not duplicate noise."
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
WASHER MAYTAG MVWB835DW1
Arrived on site. Check for display issues. Found display not lighting up at all. Verified 5.5 DC voltage coming out of main board to display. Verified continuity for harness all checked OK. Cust declined estimate at this time. No leaks present. Job complete
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
WASHER MAYTAG MVWB835DW1
Arrived on site. Check for display issues. Found display not lighting up at all. Verified 5.5 DC voltage coming out of main board to display. Verified continuity for harness all checked OK. Cust declined estimate at this time. No leaks present. Job complete
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
WASHER MAYTAG MVWB835DW1
Arrived on site. Check for display issues. Found display not lighting up at all. Verified 5.5 DC voltage coming out of main board to display. Verified continuity for harness all checked OK. Cust declined estimate at this time. No leaks present. Job complete
Near Elgin, Texas 78621
Wesley
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW4816FW2
Arrived on site and tested. No error codes. All functions check good. Found washer on extremely Slanted flooring. Advised customer on leveling. All else checks good.
Near Meadowlakes, Texas 78654
Steve C.
Job Details:
02/21/2019
MICROWAVE KITCHENAID KOCE500EBS05
Arrived on site for the unit is not heating in the oven. Removed the wall oven and gain access to the main control. Found the j8 connector was not secured. Secured the connection and tested the unit. Unit works properly and job complete.
Near Temple, Texas 76502
Arthur B.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Arrived onsite for customer complaint of unit not defrosting properly. When arrived,customer had manually defrosted unit. Ran test 038 and found heater not coming on. Removed and replaced bimetal assembly. Reassembled and tested. Unit now cools as intended. No other issues found. All water connections were dry at time of service."
Near Austin, Texas 78749
Luis
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00
"Arrived on site for no cool. Removed compressor cover found oil on floor and in compressor complaint traces oil leak to copper and steel joint from manufacture weld. Repaired weld joint,installed access valve and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
Near Austin, Texas 78734
Cliff
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW4955HW0
Arrived on site to diagnose a washer that is making unusual noises when spinning. Found screws on back panel loose causing unit to shift more than normal during spin cycle. Tighten all screws and can troll panel as well. Tested unit and found all is functioning properly at this time. Also advised homeowner on best loading procedures and cycles to use for best performance and how to prevent out of balance issues. No leaks were found at time of service.
Near New Braunfels, Texas 78130
Robert
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on job for complaints of food freezing and low ice production. Found not sealed on back rc compartment. Will need gaskets and adapter to complete.; ordrng 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket)
Near Austin, Texas 78724
Joseph C.
Job Details:
02/21/2019
RANGE WHIRLPOOL WFE320M0ES1
"Arrived on site for “F9 error code” complaint. Inspected unit and found terminal power block damaged. Removed and replaced terminal block. Not able to test unit, due to customer not having new power cord. Customer will have to purchase and install new power cord."
Near Burnet, Texas 78611
Steve C.
Job Details:
02/21/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived on site to replace the control panel and the two retaining clips due to being damaged. Replaced all parts and tested the unit. When it works properly and all water connection or dry at the time of service.
Near Harker Heights, Texas 76548
Arthur B.
Job Details:
02/21/2019
WASHER MAYTAG MVWX655DW1
"Arrived onsite for customer complaint of top load washer making loud grinding noise when spinning. Spun basket and found gearcase bearings warn. Removed and replaced gearcase,cam assembly and actuator. Reassembled. Calibrated unit. Found now motor barely moving basket. Found basket armatures warn. Ordering motor and capacitor. R/S for Thursday 2/21. All water connections were dry at time of service.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR )"
Near Austin, Texas 78758
Wesley
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW4616FW2
Arrived on site and installed basket. All checks good.
Near Austin, Texas 78732
Cliff
Job Details:
02/21/2019
DISHWASHER KITCHENAID KUDS35FXSSA
Arrived on site to diagnose a dishwasher that will not turn on. Found control board shorted out causing no power to reach control panel. Replaced control board and repaired any damaged wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Lago Vista, Texas 78645
James
Job Details:
02/21/2019
OVEN KITCHENAID KEBC177KSS03
Arrived on site and installed new light sockets and screw. Tested operation and found the transformer has failed as well due to the light harnesses grounding out on the chassis. Unit will also need the light transformer to complete repair. ; ordrng 1 CNOTE (AUTHO) and 1 WP9760588 (transformr)
Near Austin, Texas 78728
Jonathan S
Job Details:
02/21/2019
RANGE WHIRLPOOL WFE715H0ES0
Arrived on site for oven having plastic melted in unit. Customer wanted unit inspected and to see if still usable. Inspected unit and removed some of the melted plastic(see SD-QuickPic) Removed bake element cover and inspected bake element. Installed unit and powered top on. Will need to remove all plastic from oven and run Aqua lift cleaning cycle. All else tested good.
Near Lago Vista, Texas 78645
James
Job Details:
02/21/2019
REFRIGERATOR WESTINGHOUSE WWSS2601KW0
Arrived on site and tested operation. I found no water dispensing at dispenser. Disconnected line in door and found water is flowing. Water line in freezer door has frozen. Steamed water line and channel to thaw. Unit now dispensing properly. Job complete
Near Round Rock, Texas 78665
Jonathan S
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site for unit making rattling noise. Customer stated that evaporator fan seemed loud than normal and rattling noise coming from back. Performed diagnostics and gained access to compressor area. Found cooling line rattling against each other. Added sealer to cooling lines. Gained access to leveling wheels. Raised unit from front. Gained access to evaporator and fan. Found normal operation from evaporator fan. Tested dispenser. Spoke with customer on air flow. All tested good, no water leaks present."
Near Lakeway, Texas 78734
Cliff
Job Details:
02/21/2019
MICROWAVE KITCHENAID KOCE500ESS06
Arrived on site to diagnose microwave oven combination that will not turn on. Control board not operating properly and unit. Replaced control board and found no change. Re-tested unit and Found 120 V shared between case of oven and case of warming drawer indicating electrical issue. Also noted I was not getting voltage to a separate ground and the oven but only to the warming drawer and oven. Homeowner will need electrician to verify and correct wiring or voltage issue to complete repair.
Near Kyle, Texas 78640
Leonardo
Job Details:
02/21/2019
RANGE WHIRLPOOL WFG525S0HS0
Arrived on site to drop parts off. Drop part at front door customer will install burner caps. Job complete
Near Cedar Park, Texas 78613
Thomas L.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
Arrived on site for no cool condition. Adjusted fresh fruit door gasket with heat to create a better seal. Found freezer temperature at 2 degrees and fresh food section at 34 degrees. Fan and compressor were running at normal sound level. Ice bin was full.
Near Lockhart, Texas 78644
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW7500GW2
"Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Lockhart, Texas 78644
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW7500GW2
"Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Lockhart, Texas 78644
Diego G.
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW7500GW2
"Arrived on site. Replaced hinges, frame and lid assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Dripping Springs, Texas 78620
Brandon
Job Details:
02/21/2019
COOKTOP WHIRLPOOL WCG97US6HS
"Arrived on site to replace broken grille, after replacing, unit tested good.n"
Near New Braunfels, Texas 78130
Robert
Job Details:
02/21/2019
DISHWASHER KITCHENAID KDTE254EWH2
Arrived on job for complaints of not washing. Found diverter motor unable to find home. Replaced sump and motor. Test operation no leaks detected.
Near Austin, Texas 78737
Kevin
Job Details:
02/21/2019
DRYER WHIRLPOOL WED75HEFW1
Arrived on site and found drum is oblong/defective. Will need to reorder.; ordrng 1 W10508188 (drum)
Near Dripping Springs, Texas 78620
Brandon
Job Details:
02/21/2019
REFRIGERATOR KITCHENAID KBFS25EWMS10
"Arrived on site for customer complaint of unit not producing ice, found faulty ice maker, I replaced ice maker unit tested good."
Near Austin, Texas 78705
Leonardo
Job Details:
02/21/2019
MICROWAVE WHIRLPOOL KCMS2055SSS
Arrived on site to test unit for unit not starting. Pulled unit out and test switch and found bad N/O switch. Replaced switch. Test unit after replacing switch and unit heating correctly and starting right away. Job complete.
Near Lago Vista, Texas 78645
James
Job Details:
02/21/2019
DISHWASHER KITCHENAID KDTM354DSS4
Arrived on site and tested operation. I found the unit leaking due to the tub being warped. Unit will need new tub to repair leak. I will also return with new sump due to the sump seal does not always reseal when removed and installed into new tub. Unit will also need toe kick insulation due to it being completely saturated. Repair will require 2 hours to complete; ordrng 1 AUTHO (LOWER PANEL INSULATION ) and 1 CNOTE (2 HOURS) and 1 W10871196 (panel) and 1 WPW10681507 (tub-dishwr)
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
REFRIGERATOR MAYTAG MRT711BZDH00
Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
REFRIGERATOR MAYTAG MRT711BZDH00
Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete
Near Seguin, Texas 78155
Diego G.
Job Details:
02/21/2019
REFRIGERATOR MAYTAG MRT711BZDH00
Arrived on site. Check for freezing issues. Found certain spots in refrigerator compartment little bit colder than usual. Disassembled housing and made sure it was flush to liner to keep from seeping air. All functions tested OK. No leaks present. Job complete
Near Bastrop, Texas 78602
Joseph C.
Job Details:
02/21/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived on site for “unit shuts off after a few minutes of operation” complaint. Inspected unit and found that unit will restart, right after it shuts off. This indicates faulty/weak start switch. Ordering new start switch. Return for repairs on 02/26. ; ordrng 1 WPW10117655 (relay-pts)"
Near Bastrop, Texas 78602
Joseph C.
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"Arrived on site for “no ice production” complaint. Inspected unit and found control not allowing icemaker to thaw. Removed and replaced control. Tested unit. Ice harvest and water fill as designed. No leaks detected, at time of service."
Near Lakeway, Texas 78738
Brandon
Job Details:
02/21/2019
OVEN KITCHENAID KODT100ESS02
Arrived on site for customer complaint of metal drawer handle and floor under double oven being extremely hot to touch when using oven. Instructed customer that is the design of unit and where it vents.
Near Round Rock, Texas 78681
Jonathan S
Job Details:
02/21/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site for to install previous diagnosed part. Gained access to wash basket, removed failed basket and installed new. Tested unit and found same noise. Gained access to motor and removed belt and spines by hand, sounded as if motor was causing failure. Removed motor and installed new. Tested unit in manual test mode and ran high spin, noises occurred. Ran drain pump, no noise. Ran in normal drain and spin and noise occurred. Found outer tub wrapped up on bottom and basket to rub. Will need to replace outer tub. Office to schedule appointment when ETA is available on parts; ordrng 1 W10512161 (tub asm) and 1 W10721967 (cam) and 1 W10876600 (DRAIN PUMP)"
Near Round Rock, Texas 78664
Jonathan S
Job Details:
02/21/2019
MICROWAVE MAYTAG MMV4205FZ01
Arrived on site to install previous diagnosed parts. Removed lower screw and installed new. Attempted to remove top screw and found head of screw is stripped. Attempted to remove screw. Will need to drill head of screw out to replace. Will need to replace upper interlock. Schedule return for Thursday the 21st. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 WP8206419 (INTERLOCK )
Near Manor, Texas 78653
Wesley
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00
Arrived on site and installed n ew icemaker. To repair failed motor. Unit is now operating as designed.
Near Austin, Texas 78745
Luis
Job Details:
02/21/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00
"Arrived on site for ice build up in freezer. Customer provided photos frost forming on packages and fan vent cover. Checked gasket freezer door gasket sealing correctly, found gaps between liner and cabinet. Added adhesive to gaps."
Near Austin, Texas 78749
Kevin
Job Details:
02/21/2019
WASHER MAYTAG MVWX655DW1
"Arrived on site and found no saved error codes, customer is washing a load and observed it until completion. Washer did not shake excessively or move during agitation or spin cycle. Customer experience was likely an unbalanced load. Washer is operating as intended, no water leaks from connections at time of service, job complete."
Near Austin, Texas 78739
Kevin
Job Details:
02/21/2019
OVEN KITCHENAID KODE500EBS02
"Arrived on site for noise during convection bake cycle. Set both ovens to preheat and didn’t find any noise. Raised both temperature to 475 and still didn’t find any noise. Could not duplicate customers experience, if issue returns Will need 2 of W10860984 and 2 of W10861504"

