Near Austin, TX 78736
Connor M.
Job Details:
04/09/2018
KMHS120ESS0 kitchenaid microwave Arrived on site to install parts for return. Installed control and tested unit. Unit working properly at time of service.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
04/09/2018
Model WDF510PAYB2, Arrived on call for dishwasher not drying dishes, 7-1 which is no heat error, 6-6 which incoming water temp is below 84 degrees, instructed customer on running hot water at sink before starting dishwasher and soap and rinseaid use, also installed heating element due to had 124 ac volts to it but not coming on and tested and is know pulling 8 amps which is good when heat cycle kicks on no water leaks after repair, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
04/09/2018
Model WDF510PAYB2, Arrived on call for dishwasher not drying dishes, 7-1 which is no heat error, 6-6 which incoming water temp is below 84 degrees, instructed customer on running hot water at sink before starting dishwasher and soap and rinseaid use, also installed heating element due to had 124 ac volts to it but not coming on and tested and is know pulling 8 amps which is good when heat cycle kicks on no water leaks after repair, call complete.
Near Burnet, TX 78611
Thomas L.
Job Details:
04/09/2018
Arrived on site for no heat condition. Found that the heating element has failed causing the unit not to drive. Removed every replaced failed heating element. Unit now operates properly. This is a different issue than the last repair. Dryer and house venting are clear.
Near Round Rock, TX 78681
Lou
Job Details:
04/09/2018
Arrived on site for gapping in freezer gasket. Upon arrival, I found that the fc door gasket had a small gap creating ice buildup in the fc. Also found that the fc door was not properly mounted causing the top of the fc door to lean forward causing the gap. Corrected the problem and the gasket sealed correctly. No water leaks observed during service.
Near Killeen, TX 76542
Dona
Job Details:
04/09/2018
Arrived on site for no drain, found new garbage disposal installed and dishwasher knock out had not been removed so would not allow for unit to drain. Removed knockout, verified operations unit checked good. All water connections dry.
Near Killeen, TX 76542
Dona
Job Details:
04/09/2018
Arrived on site for no drain, found new garbage disposal installed and dishwasher knock out had not been removed so would not allow for unit to drain. Removed knockout, verified operations unit checked good. All water connections dry.
Near Austin, TX 78739
Connor M.
Job Details:
04/09/2018
KRFF707ESS01 kitchenaid refrigerator Arrived on site to test unit for handle issue and freezer drawer issue. Found handle all loose. Corrected issue with allan key. Middle freezer drawer face has broken. Ordering for replacement. Sw approved 4/13
Near Georgetown, TX 78633
Jonathan S
Job Details:
04/09/2018
GE refrigerator model# DSHS9NGYACSS. Not making ice.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
04/09/2018
Model WTW5000DW1, Arrived on call for washer not spining the water out of cloths, checked for error codes and got f0 e5 out of balance load which was the only error, found not parts needed, found customer overloading unit, gave customer instruction on loading and soap usage , no water leaks at time of call, call complete, ran calabration and all checks good, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
04/09/2018
Model WTW5000DW1, Arrived on call for washer not spining the water out of cloths, checked for error codes and got f0 e5 out of balance load which was the only error, found not parts needed, found customer overloading unit, gave customer instruction on loading and soap usage , no water leaks at time of call, call complete, ran calabration and all checks good, call complete.
Near Burnet, TX 78611
Thomas L.
Job Details:
04/09/2018
Arrived on site and replace torn door gasket. Venting in dryer is clear. Venting in house was discussed with customer. All operations are now normal.
Near New Braunfels, TX 78130
Kevin
Job Details:
04/09/2018
Arrived on site and set unit into diagnostic cycle and found bearing noise during spin, will need to bring back new gear case and have wash play on hand to correct issue. No water leaks from connections at time of service. MVWC415EW
Near Austin, TX 78747
Connor M.
Job Details:
04/06/2018
DU810SWPU4 whirlpool dishwasher Arrived on site to test unit for heater not turning off. Found worn out timer allowing heater to stay on. Replaced and tested unit. Unit working properly, no leaks detected.
Near Jarrell, TX 76537
Dona
Job Details:
04/06/2018
Arrived on site for right front burner never going off of high setting even when on low. Found infinite switch welded on high. Replaced. Verified unit working to spec changing temps. Unit checked good.
Near Austin, TX 78747
Connor M.
Job Details:
04/06/2018
WTW4816FW1 whirlpool washer Arrived on site to test unit for leaking during use. Found tub seal failed allowing water to penetrate gearcase and also corrode shifter. Will need both parts to repair as unit did not spin out water on last two cycles. Allow 2 hours for repair.
Near Hutto, TX 78634
Jonathan S
Job Details:
04/06/2018
Roper dryer model #RED4516FW0. Dryer does not cycle correctly and has long dry times.
Near Burnet, TX 78611
Thomas L.
Job Details:
04/06/2018
Arrived on site install previously diagnosed and ordered parts. Removed and replaced the UI control; tested unit and unit tested good. No water connections to unit due to it sitting outside under the carport. Job completed.
Near Austin, TX 78749
Connor M.
Job Details:
04/06/2018
WMH31017AS2 whirlpool microwave Cap-71.19 diode-52.19 arrived on site to test unit for sparking during use. Found diode burnt up and cap failed. Will need to replace both to repair. Jordan approved tuesday 4/10. Customer needs very last call of day 4pm or later.
Near Temple, TX 76502
Dona
Job Details:
04/06/2018
Arrived on site for left rear, right rear, right front burners turning off when cooking. Will need infinite switches and receptacle harnesses for burners assemblies. Not able to find parts. Discussed with Jordan, AHS will need to research and find parts.
Near Buchanan Dam, TX 78609
Thomas L.
Job Details:
04/06/2018
Arrived on site to inspect no fan on ice machine. Tested unit and found that the condenser fan does not turn on as designed. Attempted to replace the fan and found that the pre-diagnosed part was defective. Ordered new fan and office to schedule return service.
Near Kingsland, TX 78639
Thomas L.
Job Details:
04/06/2018
Arrived on site to install previously diagnosed and ordered parts. Removed and replaced the back drain tube due to it leaking. Tested unit and unit tested good. No water leaks observed after service.
Near Buda, TX 78610
Brandon
Job Details:
04/06/2018
Arrived on site for part hanger, replaced control panel (ss) unit tested good.
Near Austin, TX 78749
Connor M.
Job Details:
04/06/2018
MEDX655DW1 maytag dryer Arrived on site to test unit for nosie during use. Found area of the drum seal folded over allowing scraping. Replaced with prescreen drum and found it to be slightly warped. Will need to order a new drum that is inspected before scheduleing. Part is an expart, office to schedule directly.
Near Austin, TX 78749
Connor M.
Job Details:
04/06/2018
MVWB855DC3 may tag washer File number-7721689710 arrived on site to test unit for leaving residue on clothing and slight clicking sound during aggitation. Customer has already been instructed on proper use and care. Customer has tried changing soaps and following strict soap volume requirements. Customer does not overload machine and washes with affresh monthly. No stored error codes on control. Contacted techline and was told customer needs to use deep water wash and actually increase amount of soap used as the residue is lint from abbrasion and more soap may help lint stay suspended. Found noise coming from slider and clutch. Ordering both for return. Office to schedule directly.
Near Canyon Lake, TX 78133
Daniel A.
Job Details:
04/06/2018
MSF25D4MDM01 Filter not coming out of filter housing. Removed filter housing. Release lever separated from filter housing. Replaced filter housing checked water connections. No leaks detected. Normal operation after service
Near Temple, TX 76501
Dona
Job Details:
04/06/2018
Arrived on site for f:1 error code. Found 240 volts at terminal block. Checked all fuses and cut offs and thermostats. All checked good. Faulty control with error f:1 Jordan assisted with reschedule and parts. Vent is clean.
Near Blanco, TX 78606
Daniel A.
Job Details:
04/06/2018
WRS321SDHW00 Excessive moisture in refrigerator. Refrigerator door not sealing again mullion. Approximately 10-12 inch gap. Removed moisture/condensation. Heated and resealed refrigerator door gasket against mullion. Normal operation after service
Near Kyle, TX 78640
Brandon
Job Details:
04/06/2018
Arrived on site for washer not turning on, found power supply issue, bad outlet. Collected service fee.
Near Kyle, TX 78640
Brandon
Job Details:
04/06/2018
Arrived on site for washer not turning on, found power supply issue, bad outlet. Collected service fee.
Near Austin, TX 78729
Cliff
Job Details:
04/06/2018
Amana washer NTW4605EW0. Arrived on site to diagnose the washing machine that will not complete cycles. Tested unit and found hot and cold water lines switch at wall preventing unit from going into rinse cycle. Corrected waterlines and tested unit. Found all is now functioning properly at this time. No water leaks were found after service was performed.
Near Johnson City, TX 78636
Daniel A.
Job Details:
04/06/2018
MEDB835DW4 Excessive noise/squealing from dryer. Removed front panel Success blower. Corrected blower seal *rubbing on blower ). Repositioned blower housing. Verified belt/idler pulley=rollers operation. Instruct customer on venting /fire hazard. Normal operation after service
Near Temple, TX 76501
Dona
Job Details:
04/06/2018
Arrived on site for LF error, found house water pressure good no blockage. Water is entering unit. Drain hose is in correctly not siphoning water out of unit. Started cycle found unit will get to 1:01 and will stop running after ten minutes unit will display LF and begin to drain. Will then bring error f8 e3- overflow indication. Pressure hose is not kinked do not see any visible signs of air leakage on pressure hose, pressure transducer has failed on main control board. Replaced main control, ran through a full cycle with no errors. All water connections dry.
Near Austin, TX 78737
Connor M.
Job Details:
04/06/2018
GT4175SPB2 whirlpool microwave Arrived on site to install switches and fuse for failure. Installed switches and fuse. Unit working properly at time of service.
Near Johnson City, TX 78636
Daniel A.
Job Details:
04/06/2018
MDB8959SBS3 Not coming on. Control panel replaced previously. Replaced electronic control (not sending voltage to components). Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Austin, TX 78744
Luis
Job Details:
04/06/2018
Refrigerator-replaced thermostat
Near Temple, TX 76501
Dona
Job Details:
04/06/2018
Arrived on site for ice chute and motor turning on by itself allowing ice to drop out of front of the door when ice door pad has not been depressed. Voltage is being sent from ui to pads without depressing pads. Replaced ui and ice pad,
Turned ice maker back on from where customer had shut off, unit was in harvest once turned back on. Ice maker was always making correct amount of ice problem was ice pad calling to open chute.All water connections dry.
Near Temple, TX 76501
Dona
Job Details:
04/06/2018
Arrived on site for no ice production, ran cycle 57 unit would not harvest, test 45 would allow for water. Bad ice maker motor. Replaced ice maker. Verified unit called for water. All water connections dry. Collected $203.95 for ice maker on card.
Near Austin, TX 78738
Brandon
Job Details:
04/06/2018
Arrived on site for rubber pad missing, I installed rubber pad.
Near Austin, TX 78738
Brandon
Job Details:
04/06/2018
Arrived on site for rubber pad missing, I installed rubber pad.
Near Austin, TX 78737
Connor M.
Job Details:
04/06/2018
WRS325SDAM02 whirlpool refrigerator Arrived on site to test unit for not cooling. Found start relay loose and not connected properly to compressor. Corrected issue and tested unit. Unit working properly, no leaks detected. Collected 159.99
Near Austin, TX 78741
Luis
Job Details:
04/06/2018
Refrigerator-replaced failed damper
Near Wimberley, TX 78676
Daniel A.
Job Details:
04/06/2018
WED75HEFW1 Not heating Verified insufficient voltage. 120 v leg 1. 19 v leg 2. Reset breaker. Verified sufficient voltage. Normal operation after service. Instruct customer on venting/fire hazard
Near Burnet, TX 78611
Mike C.
Job Details:
04/06/2018
Maytag Dryer LDE410 Arrived to find unit making a squeaking sound during operation. Found drum support rollers and pulley bearings worn from normal wear and tear. Installed new support rollers and pulley. Checked operation and unit checks good.
Near Austin, TX 78738
Brandon
Job Details:
04/06/2018
Arrived on site for unit tripping the breaker occasionally, found loose connection at transformer and control board that took out control board and UIB, I replaced appliance manager and UIB and fixed connection, unit tested good.
Near Killeen, TX 76549
Mike G.
Job Details:
04/06/2018
WRS571CIDM00, Arrived on site for unit not colling and not making ice checked unit and found that the evap is frosted over unit is not not going into defrost ran evap fan test and found that the fan is working and test on bimetl and found it to be bad and will need to be replaced ordering bimetl and will use evap fan motor on next apt per JA r/s next apt for 4/10/18 checked unit for water leaks and no leaks found at time of srv....
Near Killeen, TX 76549
Mike G.
Job Details:
04/06/2018
WRS571CIDM00, Arrived on site for unit not colling and not making ice checked unit and found that the evap is frosted over unit is not not going into defrost ran evap fan test and found that the fan is working and test on bimetl and found it to be bad and will need to be replaced ordering bimetl and will use evap fan motor on next apt per JA r/s next apt for 4/10/18 checked unit for water leaks and no leaks found at time of srv....
Near Killeen, TX 76549
Mike G.
Job Details:
04/06/2018
WRS571CIDM00, Arrived on site for unit not colling and not making ice checked unit and found that the evap is frosted over unit is not not going into defrost ran evap fan test and found that the fan is working and test on bimetl and found it to be bad and will need to be replaced ordering bimetl and will use evap fan motor on next apt per JA r/s next apt for 4/10/18 checked unit for water leaks and no leaks found at time of srv....
Near Killeen, TX 76549
Mike G.
Job Details:
04/06/2018
WRS571CIDM00, Arrived on site for unit not colling and not making ice checked unit and found that the evap is frosted over unit is not not going into defrost ran evap fan test and found that the fan is working and test on bimetl and found it to be bad and will need to be replaced ordering bimetl and will use evap fan motor on next apt per JA r/s next apt for 4/10/18 checked unit for water leaks and no leaks found at time of srv....
Near Georgetown, TX 78633
Jonathan S
Job Details:
04/06/2018
Kitchen Aid dishwasher model KUDE70FXSS4. Not completing cycle.
Near Copperas Cove, TX 76522
Mike G.
Job Details:
04/06/2018
MVWB835DW3, Arrived on site to install new control and UI checked unit after repair and Recalibrating and unit is now working properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Copperas Cove, TX 76522
Mike G.
Job Details:
04/06/2018
MVWB835DW3, Arrived on site to install new control and UI checked unit after repair and Recalibrating and unit is now working properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Austin, TX 78705
Luis
Job Details:
04/06/2018
Wine cooler. Replaced defrost control and bimetal
Near Georgetown, TX 78628
Steve C.
Job Details:
04/06/2018
Arrived on site for the unit will not work and has the open/close error. Found the the door switches have a short. Replaced all the door switches and tested the unit. Unit heats and works properly.
Near Georgetown, TX 78628
Steve C.
Job Details:
04/06/2018
Near Copperas Cove, TX 76522
Mike G.
Job Details:
04/06/2018
WDF520PADB7, Arrived on site to install new control and OWI sensor checked unit after repair and unit is now turning on element checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Copperas Cove, TX 76522
Mike G.
Job Details:
04/06/2018
WDF520PADB7, Arrived on site to install new control and OWI sensor checked unit after repair and unit is now turning on element checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Bee Cave, TX 78738
Brandon
Job Details:
04/06/2018
Arrived on site for part hanger, I replaced office, unit tested good. Vent was clear and water lines were dry at time of service.
Near Florence, TX 76527
Mike C.
Job Details:
04/06/2018
Maytag washer MVWC360AW0 Arrived to check unit for lid not locking. Found latch mechanism has failed. Installed new latch and checked operation, checked good with no water leaks.
Near Copperas Cove, TX 76522
Mike G.
Job Details:
04/06/2018
RTW4516FW1, Arrived on site to install new strike and lid lock after installing strike checked unit and lid is no longer Sticking recalibrated unit and ran test cycle and unit is now working properly lid lock is not needed checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Copperas Cove, TX 76522
Mike G.
Job Details:
04/06/2018
RTW4516FW1, Arrived on site to install new strike and lid lock after installing strike checked unit and lid is no longer Sticking recalibrated unit and ran test cycle and unit is now working properly lid lock is not needed checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near New Braunfels, TX 78130
Daniel A.
Job Details:
04/05/2018
LA8420 Washer burning smell/smoking from motor windings. Replaced motor/wire harness supplied with motor and belts (motor to gearcase/motor to pump). Verified normal operation after service. Checked water inlet and drain hoses. No leaks detected
Near New Braunfels, TX 78130
Daniel A.
Job Details:
04/05/2018
WED4815EW1 Instruct customer on auto dry cycle (when heater is on timer does not advance.). On timed dry timer advances continuously. Verified with tech assist on cycle operation/heating. Verified venting ok. Instruct customer on venting/fire hazard. Normal operation after service
Near Temple, TX 76502
Dona
Job Details:
04/05/2018
Arrived on site for no heat on dryer. Found open thermal cutoff, replaced unit heated well. Temps check good. Dryer duct clean.
Near New Braunfels, TX 78130
Diego G.
Job Details:
04/05/2018
Arrived on site. Check for dent issues. Found dent on door. Replace door assembly, all functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details:
04/05/2018
Arrived on site. Check for dent issues. Found dent on door. Replace door assembly, all functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details:
04/05/2018
Arrived on site. Check for dent issues. Found dent on door. Replace door assembly, all functions tested OK. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details:
04/05/2018
Arrived on site for a broken rack in the dishwasher. Upon further inspection, I found that both of the adjusters, left and right sides, were broken. Removed and replaced both adjusters, tested the unit and the unit tested good. No water leaks observed during service.
Near Temple, TX 76501
Dona
Job Details:
04/05/2018
Arrived on site for no functionality, found lid switch bad. Jumpered across switch all other parms checked good. Erika assisted with reschedule and part. All water connections dry.
Near Austin, TX 78729
Cliff
Job Details:
04/05/2018
Whirlpool refrigerator GB2FHDXWQ02. Arrived on site to diagnose the refrigerator that is not cooling properly in the RC. Tested unit and found all the components working and good frost pattern on the evaporator coil. Found air channel between freezer and RC is frozen over most likely due to a door that has been left open slightly. Advised homeowner of issue and they opted to defrost refrigerator to correct failure. No the repairs are needed at this time and no water leaks were found at time of service.
Near Temple, TX 76502
Dona
Job Details:
04/05/2018
Arrived on site for customer says intermittently microwave will trip the breaker, previous tech called techline and they walked through the fact that it is on a gfci breaker. builder came out and changed the breaker to 20 amp but it's still gfci because that is code, I've ran it numerous times but it has never tripped. Unit is heating and all functions work well. Customer says now it doesn't fully trip,just partially moves breaker. Chase has discussed with builder that outlet and breaker need to be changed out. Builder is in process of replacing the microwave. Have discussed with customer.
Near Austin, TX 78759
Cliff
Job Details:
04/05/2018
Amana washer NTW4516FW1. Arrived on site to diagnose a washing machine will not turn on. Tested unit and found main control board has internal short which is preventing washer from operating. Replaced main control and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Austin, TX 78748
Brandon
Job Details:
04/05/2018
Arrived on site for part hanger, customer had parts, replaced control board and panel, unit tested.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
04/05/2018
Arrived on site to inspect cooktop flames too large. Upon further inspection, I found that none of the burners have been converted over to propane. The customer was not home; therefore, I spoke to her on the phone and advised her to contact JennAir and request a propane conversion kit and then contact a licensed plumber to install the kit. No gas leaks detected during service.
Near Cedar Park, TX 78613
Steve C.
Job Details:
04/05/2018
Arrived on site for the unit is making a rattling noise. Tested the unit and found a piece of rock stuck on the drum seal. Remove the rock and tested unit. Unit heat and works properly.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
04/05/2018
Arrived on site to inspect rc door not sealing. Upon further inspection, I found that both the rc and fc doors are closing and sealing as designed. The customer was not home; therefore, I spoke to her on the phone and advised her that I could not duplicate her complaint. No water leaks observed during service.
Near Belton, TX 76513
Dona
Job Details:
04/05/2018
Arrived on site for washer not advancing through cycles. Found that lid is locking, cycle will begin to fill and wash then all lights will come on control, then they will shut off and will have to wait to start another cycle. Faulty control, replaced control, recalibrated no errors. Ran cycle unit will not stop filling with water, new board is defective will need to order new board. Box that new board came in had been previously opened and yellow sticker for electrical warning had been cut. Instructed customer that hot and cold water are reversed, not able to switch because of where shutoffs are located on house. All water connections dry. Erika assisted with part and labor.
Near Georgetown, TX 78633
Mike C.
Job Details:
04/05/2018
Maytag washer MVWB765FW0 Arrived to find water entering tub with unit off. Found cold water valve bad. Installed new valve assembly and checked operation, checked good with no water leaks.
Near San Marcos, TX 78666
Connor M.
Job Details:
04/05/2018
MVWC565FW1 may tag washer Arrived on site to test unit for not spinning clothes out. Found error code for basket speed fault. Fiund capacitor damaged. Replaced and tested unit. After calibrating unit i was unable to start a cycle. Control wont wake up. Ordering for return. Part is expart. Office to schedule directly.
Near Marble Falls, TX 78654
Thomas L.
Job Details:
04/05/2018
Arrived on site to inspect refrigerator freezing in the rc. Upon further inspection, found that the diffuser was making an odd noise. Removed and replaced the diffuser and it operated as designed without the noise. No leaks observed during service.
Near The Hills, TX 78738
Paul
Job Details:
04/05/2018
KitchenAid Refrigerator Model KSRJ25CNST00. Arrived onsite for the refrigerator not cooling in either compartment and the compressor is not running. I found voltage to the compressor and it not running. I ohmed out the windings and tested the capacitor. All tested good. I replaced the start device and tested the unit. Unit is working as designed. There were no water leaks present at the time of service. I advised the customer to leave on for 24 hours before loading it with product. Call complete.
Near Round Rock, TX 78681
Jonathan S
Job Details:
04/05/2018
Whirlpool range model# GGG388LXS03. Oven door had came off and burner controls knobs had broken.
Near Waco, TX 76712
Mike G.
Job Details:
04/05/2018
Arrived on site for unit door keeps poping open checked unit and found that the door catch and not holding on to strike unit will need new door catch and strike checked and for lent and no lent found ordering parts per JA r/s next apt for 4/12/18, MEDB765FW0
Near Waco, TX 76712
Mike G.
Job Details:
04/05/2018
Arrived on site for unit door keeps poping open checked unit and found that the door catch and not holding on to strike unit will need new door catch and strike checked and for lent and no lent found ordering parts per JA r/s next apt for 4/12/18, MEDB765FW0
Near Buda, TX 78610
Connor M.
Job Details:
04/05/2018
WFG505M0BS0 whirlpool oven Arrived on site to indtall sensor for off temps. Installed and tested unit. Unit working properly at time of service.
Near The Hills, TX 78738
Paul
Job Details:
04/05/2018
KitchenAid Cooktop Model KECD807XBL01. Arrived onsite for the cooktop with the LF element barely heating and making a buzzing sound. I found the switch making the buzzing sound and not cycling correctly. I found the element in good condition. I replaced the switch and tested the unit. Unit is working as designed. Call complete. I advised ms to have the electrical connection redone and put in a junction box.
Near Killeen, TX 76542
Dona
Job Details:
04/05/2018
Replaced glass door, all areas tightened, hinges looked good. Unit is closing well all other parms check good.
Near Austin, TX 78704
Brandon
Job Details:
04/05/2018
Arrived on site for washer not draining correctly, customer had another company out that replaced the pump, the control board two times, and unit still did not work properly. I pulled unit out and inspected drain hose, there was evidence that the drain was not flowing properly out of the house. (Plumbing issue) I also noticed the drain line was to far down into drain pipe, I repositioned drain line and zip tied line. Put unit into diagnostic test, unit tested good. I showed customer the issue. Water lines were dry at time of service.
Near Austin, TX 78704
Brandon
Job Details:
04/05/2018
Near Austin, TX 78750
Cliff
Job Details:
04/05/2018
Whirlpool dishwasher WDF540PADM0. Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found interior pop filters clogged with sediment. This is preventing proper waterflow through sump assembly. Clean filters and re-tested unit. Found all is now functioning properly at this time. No water leaks were found at time of service.
Near Hewitt, TX 76643
Mike G.
Job Details:
04/05/2018
MEDC215EW1, Arrived on site for unit taking to long to dry checked unit air flow and found air flow is good and unit is heating properly talked to customer about user care guide to to look over the cycle guide and taled about the difference betweentime dry and automatic dry, checked and cleaned out all lent found from unit and unit checked fine at this time.....
Near Hewitt, TX 76643
Mike G.
Job Details:
04/05/2018
MEDC215EW1, Arrived on site for unit taking to long to dry checked unit air flow and found air flow is good and unit is heating properly talked to customer about user care guide to to look over the cycle guide and taled about the difference betweentime dry and automatic dry, checked and cleaned out all lent found from unit and unit checked fine at this time.....
Near Copperas Cove, TX 76522
Dona
Job Details:
04/05/2018
Arrived on site for broken heater element. Replaced element. Found filter to sump assy clogged off, removed filter and showed customer how to clean. Ran through partial cycle checked for leaks unit checked good. All water connections dry.
Near Georgetown, TX 78628
Thomas L.
Job Details:
04/05/2018
Arrived on site to install previously diagnosed and ordered parts. Removed and replaced the main control, UI, and capacitor. Tested unit and unit operated as designed. Job completed.
Near Austin, TX 78749
Connor M.
Job Details:
04/05/2018
WRF535SMBM00 whirlpool refrigerator RF100-99.99 arrived on site to test unit for not cooling in ff compartment. Found fridge at 37f. All components functioning as designed. Found large amount of water in drain pan behind unit indicating excessive frost build up on evap causing more than the average amount of water to be present. Unit likely has door left open. Issue has corrected itself. No leaks detected.
Near Austin, TX 78759
Cliff
Job Details:
04/05/2018
Maytag washer MVWB835DW3. Arrived on site to diagnose a washer that is squeaking when running. Tested unit and found no mechanical failures with water at this time. Advised homeowner squeaking may have come from and moderately out of balanced load. Advised homeowner on noises that may occur during normal operation of unit. No other repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78748
Connor M.
Job Details:
04/05/2018
wtw4816fw2 whirlpool washer Arrived ons ite to test unit for vibrating while in use. Found no saved error codes. Unit is operating properly mechanically. Found unit on second floor and installed on drip pan that is unstable and causes poor connection between feet of machine and the floor. Instruct on proper use and care. No leaks detected.
Near Killeen, TX 76549
Dona
Job Details:
04/05/2018
File# 7721675661 Damico, replaced actuator with error of stalling, unit is functioning to spec. Customer is not satisfied with the noise that the unit makes. There are no abnormal noises all noises are functional. Spoke to tech line. All water connections dry.
Near Georgetown, TX 78626
Mike C.
Job Details:
04/05/2018
Whirlpool laundry center WET4027EW1 Arrived to check unit for a water leak. Found unit leaking from drain pump due to a crack in pump. Installed new pump and checked operation, checked good with no water leaks.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
04/05/2018
Model WSF26C3EXB01, Arrived on call for water not dispensing and unit randomly beeps, found that display has missing segments of the water led and was able to get ice but not water so unmounted display and checked connections and when pulled out the right hand side of the display water led became fully eluminated so called for water and got water at dispenser, display has a short in it will need escusion and display control, will need autho for repair, office will reschedule with customer if autho. Is approved, no water leaks at time of call and connections on back of display board are good disconnected and reconnected them and still sam rissue no water dispense. Office to reschedule if autho. Is approved.