We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Marcos, TX 78666
Andrew
Job Details: 05/12/2022
"Arrived on site to test unit for lower wash arm falling off and melting. Replaced both top and bottom spray arms, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near San Marcos, TX 78666
Andrew
Job Details: 05/12/2022
Arrived on site to test unit for dripping sound. Found ice is melting and dripping as designed. Found drain pipe in ground has standing water in it. Upon further inspection found slight leak on units drain pipe from hose clamp being loose. Tightened hose and unit is no longer leaking but noise still present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near New Braunfels, TX 78133
Andrew
Job Details: 05/12/2022
Arrived on site to replace control from previous diagnosis. Found both FC evap and RC compartment thermistors were reading open at control connections. Spoke with tech line and verified findings. Unit sent for review as thermistors are non repairable. Job complete.SR#7733643331
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Round Rock, TX 78665
Kimo
Job Details: 05/12/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found that the cx had a off brand filter installed in uni. I removed filter and tested unit using a gallon container and found that it filled up twice. I reinstalled filter and tested again and found that the unit stoped dispensing again. I recommend that the cx replace the filter. Cx elected to run without filter because he has a water softener on the house. Job complete
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Hutto, TX 78634
Kimo
Job Details: 05/12/2022
Arrived onsite for MW with hood light not working properly. Upon arrival I found that the control was faulty. I replaced the control and tested the unit and found unit operating as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Andice, TX 78628
Cliff
Job Details: 05/12/2022
Arrived on site to diagnose a washer that is not filling with water. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Georgetown, TX 78628
Cliff
Job Details: 05/12/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found water line kinked behind unit. Causing low pressure and fill line to freeze over. Unlinked line and thawed tube. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Cliff
Job Details: 05/12/2022
Arrived on site to diagnose a range that has light not turning on. Found light bulb failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Andice, TX 78628
Cliff
Job Details: 05/12/2022
Arrived on site to diagnose a microwave with a door not closing. Found lower interlock out of position preventing contact with door. Repositioned interlock and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cedar Creek, TX 78612
Joe Z
Job Details: 05/12/2022
Arrived onsite to install previously diagnosed part. Replaced ice maker. Customer will monitor after several hours ice production. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Bastrop, TX 78602
Joe Z
Job Details: 05/12/2022
Arrived onsite to install previously diagnosed parts. Replaced wrap an added the screws. Job complete
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Seguin, TX 78155
Andrey
Job Details: 05/12/2022
"Arrived on site to test unit for gaskets falling out, tested unit found gaskets and not staying in, in multiple places, replaced gaskets and applied silicone in areas that are affected, advised customer to open doors gently for 24 hours to allow silicone to dry, unit it now functioning as designed, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Seguin, TX 78155
Andrey
Job Details: 05/12/2022
"Arrived on site to test unit for tripping breaker, tested unit found unit is running and heating, no unusual noise , customer stated that unit runs good sometimes for hours but sometimes trips the AFCI breaker, advised customer that unit should have a regular 15 amp circuit breaker that is not AFCI, customer will contact builder and resolve issue, job complete"
We serviced a
LG WASHER
Model WM1814CW
Near Bastrop, TX 78602
Joe Z
Job Details: 05/12/2022
Arrived onsite to install previously diagnosed parts. Replaced both inlet valves and all 4 hoses. Test unit and no more leaks detected. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS11
Near Bastrop, TX 78602
Joe Z
Job Details: 05/12/2022
"Arrived onsite for continued icemaker issues. Upon arrival inspected icemaker and found fill cup filled with block of ice. This caused the water to over fill into ice bin on every call for water. Called SW for assistance. Checked for weeping valve, water pressure, bridged ice cubes and ice maker receiving too much water. All test passed. Cleared blocked fill cup. Ran a harvest test. Ice maker received the correct amount of water. Customer will monitor unit. No water leaks present at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Elgin, TX 78621
Joe Z
Job Details: 05/12/2022
"Arrived onsite to install parts recommended by techline. Installed harness and actuator. Test unit and there is no change. Unit fills and then goes straight to draining . Called techline for assistance. Techline determined that the thermistor was never installed at the factory. And the unit will not operate with out. Tech is escalating this call. He said there is no other repairs to be made at this time. Once the review comes back for this unit and there is. Thermistor and correct harness, we may be sent back. In the mean time tech asked to give customer SR#7733597625 and they will discuss with him what the outcome will be. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/12/2022
Arrived onsite and replaced the sump and motor assembly. Tested unit. All checks good. Advised customer on repair. Unit is now operating as designed.
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/10
Near Austin, TX 78703
Wesley
Job Details: 05/12/2022
Arrived onsite for dishwasher running weakly and not cleaning dishes or dissolving the pods. repaired by replacing the heat pump. Found debris caught in the bump housing causing unit to be inefficient. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Austin, TX 78704
Wesley
Job Details: 05/12/2022
Arrived onsite for control intermittently not responsive or heating according to design. Found half of the ui panel buttons unresponsive including the start button at time of service. Installed ui. Tested unit in rinse and spin with load. All checks good. Advised customer on repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Austin, TX 78704
Wesley
Job Details: 05/12/2022
Arrived onsite and installed new cover assembly to repair fan not working and unit insufficiently cooling. Advised customer on on repair. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Austin, TX 78701
Wesley
Job Details: 05/12/2022
Arrived onsite and replaced the main control. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Austin, TX 78702
Wesley
Job Details: 05/12/2022
Arrived onsite and replaced parts recommended by tech line. All checks good. Advised customer on repair. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Waco, TX 76712
Jonathan M
Job Details: 05/12/2022
Arrived on site for a dishwasher that is not draining. Inspected unit at work area. Customer advised they cleaned out the water inside of the tub but the unit had not been draining. Tested the unit and confirmed the customers complaint. Removed the drain pump and did not find any obstructions inside the drain pump area. Blew through the drain hose and found something stuck inside of the drain hose causing a restriction of water from the drain pump to the garbage disposal. Went ahead and replaced the drain pump as well and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Del Valle, TX 78617
Tyler L
Job Details: 05/12/2022
Arrived on site for complaints of no power. Found L1 with no voltage. L2 has 120 vac. Checked breaker and it was not tripped.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78725
Tyler L
Job Details: 05/12/2022
"Arrived on site for complaints of water leaking. Found valve leaking when icemaker is filling. Found incoming water pressure much too high. Customer wants to have water pressure fixed first to see if that will fix the issue.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78724
Tyler L
Job Details: 05/12/2022
"Arrived on site for complaints of loud screeching noise. Found unit making screech noise durning spin. Found oil in geargase. Installed new geargase, cam, and belt. Unit tested good with no noise. Ran drain and spin as well. No issues at this time. No water leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, TX 78633
Gerry C
Job Details: 05/12/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the harness and tested. The unit operated as designed and all functions returned to the unit. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Cedar Park, TX 78613
Vincent
Job Details: 05/12/2022
"Arrived on site for dryer, inspected unit and work area. Found door gasket torn at the corner. Replaced gasket. Unit is now sealing properly. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Cedar Park, TX 78613
Vincent
Job Details: 05/12/2022
Arrived on site to install door gasket. Heated gasket with heat gun to reform it to shape. I advised CX to leave doors closed for at least 6 hours. No water leaks detected. Job completed
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Leander, TX 78641
Vincent
Job Details: 05/12/2022
"Arrived on site to install previously diagnosed parts. Installed new console and tested unit is operating as designed at the time of service. No water leaks observed during service, job completed.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Georgetown, TX 78633
Gerry C
Job Details: 05/12/2022
"Arrived to inspect washer not functioning. The unit would not complete a cycle and recently it completely stopped. The gear case lower seal had ruptured and there were signs of both grease and oil escaping and spreading throughout the drivetrain. Further inspection revealed the spin basket was badly out-of-round and it would require replacement as well. The CX elected to not repair the unit due to cost of the gear case and the wait for the spin basket. No leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Gerry C
Job Details: 05/12/2022
Arrived to inspect unit not responding to commands. I found the entire control would not respond to the outer buttons when touched. I removed the panel and reseated the ribbon cables and tested. The unit returned to normal operation. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78628
Gerry C
Job Details: 05/12/2022
"Arrived to inspect no cool. I found the unit would engage the compressor and it drew 14 amps that descended to 12.5 until start device deactivation. I tested the compressor windings and they were 5.2 and 3.2 ohms. Start to run was a little higher than expected at 11.8 and I used a different start device to swing test. The unit worked as designed with the tester start device and drew 1.2 amps (including condenser fan within circuit) with the cover off and descended to 1.1 amps with the cover held in place for several minutes
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
Lou
Job Details: 05/12/2022
"Arrived on site to inspect washer being off balance. Upon further inspection, the customer showed me some damage that was caused when the washer went out of balance. I took photos of the damage to the wall to the left of the unit, the wall behind the unit and the wall in the bathroom located behind where the unit is housed. I placed the unit in diagnostics showing error code F0E5-off balanced load. I cleared the code and continued with testing and the unit became off balance during spin. I pushed down on the tub/basket assembly and when it came back up, it bounced around. I inspected the suspension rods and found the back left rod slightly bent. I tilted the unit back and inspected the gearcase and other components and found the actuator to be one of the new designed parts that have been slipping out of the came loop and causing the unit to not actuate/shift properly from agitate to spin. I removed and replaced the suspension rods and actuator and calibrated the unit. Retested and unit is balanced and operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Leander, TX 78641
Lou
Job Details: 05/12/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the vent, gasket and deflector. When I removed the outer door panel, I found the dry water streaks flowing from the vent down the inside of the door. When I removed the vent, I found where the gasket had been laid over during installation and not sealing properly (photo). Tested unit and it is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL00
Near Leander, TX 78641
Lou
Job Details: 05/12/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the module and large hot plate failures, I removed and replaced the said parts and tested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/12/2022
Arrived on site to test unit for breaker tripping while unit running. Found highest amp draw was 15.8amps when breaker trips. Found no exposed wiring or leaks. Job complete.
We serviced a
LG WASHER
Model WM2501HVA
Near Weir, TX 78674
Gerry C
Job Details: 05/12/2022
"Arrived to inspect excessive tub movement. I found a prior servicer left out all four bolts for the front lower tub weight and it had came off during use. The missing weight allowed excessive movement of the tub assembly. I reinstalled the weight, using customer supplied bolts, but did not have enough to complete. Per customer directive the customer accepted the repair as is and will install the remaining two bolts. Operational test good, no leaks observed during service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 05/11/2022
Arrived onsite to install previously designed part. Upon arrival I installed new control and tested unit and found unit operating as designed.non leaks job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Andice, TX 78628
Kimo
Job Details: 05/11/2022
Arrived onsite for for washer with broken strike. Upon inspection I found that the strike was broken. I replaced it and tested unit and found unit operating as designed. Job complete
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Georgetown, TX 78628
Kimo
Job Details: 05/11/2022
Arrived onsite for DW with no power. Upon inspection I found that there was power going into control but none coming out. Customer agreed and I installed new control and tested unit and found unit operating as designed. No leaks at this time. Job complete
We serviced a
GE REFRIGERATOR
Model PGCS1RKZASS
Near Georgetown, TX 78633
Kimo
Job Details: 05/11/2022
"Arrived onsite to diag Possible non- refrigerator. Upon inspection I found discolored spot on the inside of the refrigerator section is hot to the touch. At the back of the unit I found signs of condensation which points to there being a void in the insulation, indicating a non- status.see pix."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near West Lake Hills, TX 78746
Scott
Job Details: 05/11/2022
Arrived on site to replace element . Found unit has leaked and damaged floor . Replaced element . Reinstalled dishwasher. Ran service pointer test. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Austin, TX 78735
Scott
Job Details: 05/11/2022
"Arrived on site for washer leaking . Found valve leaking. Replaced valve . Ran calibration and diagnostics wash. All checked normal.No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Austin, TX 78733
Scott
Job Details: 05/11/2022
Arrived on site for fridge with dispenser issues . Found broken bracket on paddle . Replaced dispenser assembly. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KGCC566RBL07
Near Austin, TX 78730
Scott
Job Details: 05/11/2022
"Arrived on site , replaced bezel , burner head and cap. Left front burner is igniting normally . No gas leaks detected at time of service. Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR2045QF1
Near Austin, TX 78750
Scott
Job Details: 05/11/2022
"Arrived on site for water leaking from air channels. Found drain tube frozen over . Steamed out drain pan . Poured water down drain tube , no signs of collapsed or clogged tube . Do highly recommend keeping fridge at recommended settings . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Austin, TX 78726
Scott
Job Details: 05/11/2022
"Arrived on site for no cool in both sections . Ran diagnostics,fan coming on but compressor not coming on . Found start device not pushed on to compressor. Installed start device correctly. Compressor is now kicking on . No other issues found at time of service. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near McGregor, TX 76657
Jonathan M
Job Details: 05/11/2022
"Arrived on site for refrigerator that is intermittently having issues dispensing ice. Inspected unit and work area. The customer advised that the unit seems to club the ice from the icemaker and will get stuck in the shoot coming down the dispenser door. They will have to use an ice pick to break up the ice for it to drop. Tested the ice dispenser and found it working properly. Checked all ice cubes in the ice container and found no evidence of any kind of leaking from the icemaker. All ice was solid and not clumping. I called Whirlpool Techline and spoke to Sterling SR# 7733639129. He had me asked the customer several questions and advised that based on the current information, the unit is working as designed. He did it advisedthat the unit can drop three or four bridged cubes that can get caught in the ice chute and caused this issue. The customer did state that that is what is happening. Sterling advised that the best thing they can do is to dump out their ice once a week during the summer months to avoid this issue as much as possible. However he did state that this is not a cause for concern and that the unit is working as designed. Call complete."
We serviced a
GE COOKTOP
Model PGP943SET1SS
Near McGregor, TX 76657
Jonathan M
Job Details: 05/11/2022
"Arrived on site for a cooktop that is not igniting any burners except the left front. Inspected unit and work area. fChecked all burners and found all igniting as designed six times on each burner. The customer did advise that the burner is not igniting is somewhat of an intermittent issue but wanted to have it checked out. I did explain to the customer that because the unit is working as designed, there is no check I can make to determine what if anything is causing this failure. Did advise the customer that it is possible that it could be working as designed. The customer advised that she had just moved in and is not used to this machine. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Hutto, TX 78634
Gerry C
Job Details: 05/11/2022
"Arrived to inspect cooling issue. Prior company said failed compressor. I tested the compressor in service test mode 4 and found it drew 5 amps, within expectations for the temperature of the RC and FC chambers. Removing the evaporator cover, I found evidence of prior evaporator freezing. Further, I found the lower part of the FC door that holds the gasket was badly mismolded and allowing the door gasket to move higher than the lower front of the FC opening, being the source of air that causes the evaporator freeze-ups. I contacted the mfg, tech Andy and advis my findings and that the unit would require a new door, p/n W11022780. File # 7733638797. CX will need to contact whirlpool customer service at 1-800-253-1301.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Georgetown, TX 78626
Gerry C
Job Details: 05/11/2022
Arrived to inspect heating issue. We had recently replaced the switch assy and the new quit after only one use. I removed the switch and found debris fro manufacturing within it. I removed and replaced the switch and tested. Normal operation resumed. Warranty applied to this service.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Hutto, TX 78634
Gerry C
Job Details: 05/11/2022
Arrived to inspect LF. Service test mode had F8E1 stored and I cleared it and tested. I found the main cold inlet valve solenoid cracked and showing no continuity. Further testing revealed the gear case lower seal had ruptured and oil had flung around the inside of the chassis
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Marble Falls, TX 78654
Cliff
Job Details: 05/11/2022
Arrived on site to diagnose a refrigerator that is making unusual noise. Found refrigerant lines by compressor touching causing noise. Repositioned lines and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Harker Heights, TX 76548
Tyler
Job Details: 05/11/2022
Arrived on site for dishwasher not draining. Upon arrival confirmed issue and found F9E1 error in diagnostics. After further inspection I found drain line was attached to disposal (cork not removed from disposal) and preventing unit from draining. Customer stated her previous dishwasher had been connected directly to pvc. Redirected drain to pvc connector and insured unit could properly drain with no leaks. Found unit could drain with no failures or leaks. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Granite Shoals, TX 78654
Cliff
Job Details: 05/11/2022
Arrived on site to diagnose a refrigerator that is leaking in the fc. Found fill tube not inserted into icemaker fill cup. Repositioned fill tube and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HBL00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/11/2022
Arrived on site to diagnose an ice machine that is not producing ice. Found water level sensor failed and replaced pump as it contains sensor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/11/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in system and homeowner wants to think about replacement vs repairs.
We serviced a
FRIGIDAIRE COOKTOP
Model FFEC3025LS1
Near Copperas Cove, TX 76522
Tyler
Job Details: 05/11/2022
Arrived on site for cooktop not allowing front right burner to turn on. Upon arrival confirmed complaint. After disassembly of unit I found right front burner still intact and functioning within specs. I then found inf. Switch separating in half causing failure. Replaced switch and found burner fully functioning as designed. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US6HB00
Near Belton, TX 76513
Tyler
Job Details: 05/11/2022
Arrived on site for cooktop with cracked glass. Upon arrival confirmed issue. Replaced glass top. Took photos of old vs new glass. Found no damages on new top. Call complete
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Austin, TX 78724
Matthew
Job Details: 05/11/2022
Arrived onsite to replace previously diagnosed parts. Replaced motor/blower assembly and belt. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, TX 78724
Matthew
Job Details: 05/11/2022
Arrived onsite to replace previously diagnosed parts. Replaced main harness and igniter harness. Tested both bake and broil function and unit is functioning properly. Job complete
We serviced a
AMANA WASHER
Model NTW4601BQ0
Near Austin, TX 78724
Matthew
Job Details: 05/11/2022
"Arrived onsite for washer not spinning clothes out. Upon arrival put unit in diagnostics and found stored error code F7E1 basket speed vault. Ran auto test , test failed in agitate and spin. Also noticed suspension rods where failed. Inspected underneath unit and found motor failure, cam warped and belt loose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model URB551WNGZ0
Near Austin, TX 78702
Matthew
Job Details: 05/11/2022
Arrived onsite to replace previously diagnosed parts. Replaced control. Set unit to normal mode and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230AYS1
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2022
"Arrived on site to inspect venthood filter not staying in place. Upon further inspection, I found the filter latch had come loose from its mount. I remounted the latch and tested and unit is operating as designed.
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Leander, TX 78641
Vincent
Job Details: 05/11/2022
"Arrived on site for dryer, inspected unit and work area. Tested unit and found it not heating. Element was open and wiring on the element connector over heated. Advised CX to check properly venting. Fixed the wiring and advised CX that we cannot warranty the wiring fix. Replaced element and unit is operating properly at the time of service. Job completed"
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DP01
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2022
"Arrived on site to inspect microwave error code. Upon further inspection, I found the display showing F2E1. I attempt3s to place the unit in diagnostics and it failed then displayed F6E8 error code. I cycled power to the unit and attempted to get into diagnostics and was successful. I checked error codes and found the F2E1 & F6E8. Cleared the codes and tested the unit. Unit is operating as designed. I followed the tech sheet for the for codes and found the main control needs to be replaced. While testing the unit, the F2E1 error code reappeared. I advised the customer that the main control and user interface need to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Leander, TX 78641
Vincent
Job Details: 05/11/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested defrost and its operating as it should. There ice building up at the Evaporator. Checked unit for air leaks and found air leaks in every corner of the door gasket the mullion at the top of the refrigerator is not straight its pushed in about a 1/4 inch and Ill never seal correctly and will cause unit to alway let warm air in the chamber causing it to freeze. service of 139. No water leaks detected during service job completed."
We serviced a
GE REFRIGERATOR
Model TFF22DBM
Near Georgetown, TX 78628
Lou
Job Details: 05/11/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found this unit to be an older unit and the compressor is an old R12 unit. I advised my customer that I cannot get the old style compressor and could not do the R12 refrigerant. Unit left unplugged for safety and no water connections to the unit. Job completed."
We serviced a
GE REFRIGERATOR
Model GFE28GMKFES
Near Georgetown, TX 78633
Lou
Job Details: 05/11/2022
"Arrived on site to inspect refrigerator ice build up in the freezer section. Upon further inspection, the customer advised that they removed the ice that was in the bottom of the FC section before I arrived. When I opened the FC door, I found ice in the bottom of the FC section and ice on the FC evap cover and on the top of the FC section. I disassembled the FC section and removed the evap cover to find the drip pan with a block of ice on it closing up the drain hole. I removed the ice and pulled the unit and out inspected the drain tube. It was clear with a minimal amount of dust inside. I removed the duck and found a small amount of dust inside. Cleared the tube and duck and using my steamer, I sprayed hot water down the drain tube and it flowed good through the tube at the back. No water leaks observed during service, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R4EB7
Near Georgetown, TX 78626
Gerry C
Job Details: 05/11/2022
"Arrived to inspect noise. I checked and verified quiet operation of the damper and it was not a source of noise. The doors fit well and did not allow any excessive leaks. Further inspection revealed a package had fallen behind the lower drawer and was blocking 50% of evaporator install airflow. I corrected the issue and advised the CX
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pflugerville, TX 78660
Wesley
Job Details: 05/11/2022
Arrived onsite and repaired unit according to the parts recommended by techline. Corrected the console clips by reshaping them for proper tension. All checks good. Unit is now operating as designed.
We serviced a
SAMSUNG WASHER
Model WF361BVBEWR/A2
Near Cedar Park, TX 78613
Justin
Job Details: 05/11/2022
Arrived on site to install previously diagnosed parts. I installed the front shocks and then tested the unit. The unit is now working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78748
Luis
Job Details: 05/11/2022
"Arrived on site for noise complaint. Power cycled unit no odd noises,ran diagnostics,ran compressor test no odd noise,ran fan test working,ran damper test passed. Unable to recreate issue unit working as designed"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Wesley
Job Details: 05/11/2022
"Arrived onsite and found unit operating with a glitch after use. Reset control. Unit seems to be working properly after reset. In event of repeat failure, the main control will need to be replaced."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Austin, TX 78757
Wesley
Job Details: 05/11/2022
Arrived onsite and found f6e3 and f6e2 communication errors. Cleared errors and tested unit. Unit will run a cycle now. All checks good. Advised customer on findings and status.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78759
Wesley
Job Details: 05/11/2022
"Arrived onsite for long fill error, but found unit valves are operating perfectly with good flow. Cleared the error code and cleared the air trap. Advised customer on repair. All checks good. Unit is now operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Austin, TX 78759
Wesley
Job Details: 05/11/2022
Arrived onsite and found unit drain burnt out from pump being jammed by ceramic chip. Advised customer on needed repair. Cleared stagnant water and replaced drain pump. . Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Fischer, TX 78623
Andrew
Job Details: 05/11/2022
"Arrived on site to test unit for not heating properly. Found top oven sensor not connected preventing unit from heating. Secured connection and tested unit, unit is now working as designed. Unit has hanging thermometers. Advised customer against use of hanging thermometers as stated in owners manual(pg10). Advised customer on how unit works and how temps may seem different at any given time as part of normal operation from elements cycling. Advised customer on oven temp calibration. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Fischer, TX 78623
Andrew
Job Details: 05/11/2022
"Arrived on site to test unit for latch constantly engaging and disengaging. Replaced control board and latch. Tested unit, unit now working as designed. No leaks detected. Advised customer to download whirlpool app and get units connected to WiFi to ensure most current software updates. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/11/2022
Arrived on site to test unit for not drying properly. Cleared f7e1(no heat). Advised to run hot water at sink prior to using unit to prevent heating element from disengaging. Also advised for best drying results to open door once unit has completed wash cycle. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/11/2022
Arrived on site to test unit for no ice production. Found valve not opening properly and weeping causing fill tube to freeze over. Frozen fill tube was preventing icemaker from receiving water. Replaced valve but water pressure is at 28psi. Advised customer water pressure needs to be raised to at least 50psi for valve to open and close properly. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near San Marcos, TX 78666
Andrey
Job Details: 05/11/2022
"Arrived on site to test unit for gasket issues, tested unit found damaged gasket, replaced gasket tested unit unit now running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Vincent
Job Details: 05/11/2022
"Arrived on site for range not heating properly, inspected unit and work area. CX had explained to me that she had her 1 year inspection and inspector had calibrated unit up 30 degrees and was causing unit to bake at a higher temperature. I took temps and was heating to 460 at preheat should of reached at 400? or closer to that temp. Inspector was using analog temp gauge. Whirlpool says on owner manual not to use those because they dont keep up with temps fluctuations. I calibrated unit back to 0 and let CX know if she has any issues to let us know. No gas leaks detected during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Creek, TX 78612
Joe Z
Job Details: 05/11/2022
Arrived onsite for unit making noise. Upon arrival noticed a rattling noise coming from the blower wheel. Upon inspection found a piece of weed eater line caught on blower wheel and would tap housing when spinning. Removed the debris and test the unit. The clicking noise is now gone. The remaining noises are normal operating sounds. Job complete
We serviced a
GE WASHER
Model GTWN7450D0WW
Near McGregor, TX 76657
Jonathan M
Job Details: 05/11/2022
Arrived on site for a washer that is leaking when not in use. Inspected unit and work area. Replaced water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Brandon
Job Details: 05/11/2022
"Arrived on site to replace updated modules for special project, after replacing all modules, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2022
"Arrived on site to inspect unit for not powering on, found power switch was off, I turned on switch, unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Spicewood, TX 78669
Brandon
Job Details: 05/11/2022
"Arrived on site to inspect unit for rattling noise, found vibration coming from compressor vibrating against housing, I added padding between compressor and housing, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Austin, TX 78738
Brandon
Job Details: 05/11/2022
"Arrived on site to inspect unit for not responding to bake cycles, I flipped breaker, unit tested good."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Lakeway, TX 78734
Brandon
Job Details: 05/11/2022
"Arrived on site to inspect unit for leaking, I ran diagnostic tests, hot/cold valve and filled basket 3/4 full, ran drain and spin, couldnt see any leaks, I repeated the cycle, unit tested good at time of service."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, TX 78641
Vincent
Job Details: 05/11/2022
"Arrived on site for microwave, inspected unit and works area. Tested voltage at the wall and had 120v. Removed unit from wall and tested fuse and found it open. I used my jumper relay to test unit and was working fine. I then replaced fuse and remounted unit. Tested and its operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Buda, TX 78610
Kevin
Job Details: 05/11/2022
Arrived on site and inspected refrigerator and found frost at the interior of the liner and return air is blocked by frost due to air gap. Cleared return airs and added silicon around perimeter to close any air gaps between liner and cabinet exterior. If issue continues may need a new door. Job complete
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Austin, TX 78747
Kevin
Job Details: 05/11/2022
"Arrived on site and set washer into a diagnostic cycle and did not find any saved error codes. Ran all functions in manual diagnostic and everything passed. Also ran a calibration cycle and it also passed. Also ran a automatic test cycle and it also passed. Could not find any issues with washer. Discussed correct loading procedure at this time water is operating as intended. only, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Austin, TX 78744
Kevin
Job Details: 05/11/2022
"Arrived on site and inspected washer and found no saved error codes, washer is in a garage on the apartment complex and does not have access to water connections, only power. Found connection to actuator is loose and after resetting it Ran all functions in manual diagnostic cycle and did not see any further issues, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78744
Kevin
Job Details: 05/11/2022
"Dryer has already been repaired on a previous visit, added foil tape beneath motor mount. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Austin, TX 78744
Kevin
Job Details: 05/11/2022
"Arrived on site and inspected dryer and found it is squealing while running. Disassembled dryer and found idler pulley is failing. After replacement dryer is now quiet while running, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78744
Kevin
Job Details: 05/11/2022
"Arrived on site and replaced broken adjusters on dishwasher upper rack, dishwasher is now working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78745
Kevin
Job Details: 05/11/2022
"3413 arrived on site and found dryer is rattling while running. Disassembled dryer and added several layers of foil tape under motor mount per service pointer W11378591. After reassembling dryer is much quieter, job complete"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Del Valle, TX 78617
Kevin
Job Details: 05/11/2022
"Arrived on site at and inspected range and found no power at terminal block. Found breaker outside is tripped after resetting it turned on range cooktop elements and breaker did not trip. Turned on top oven and it started preheating, turned on the bottom oven and it also start preheating after a minute breaker will trip. Sent customer a copy of service pointer W11525530 discussing nuisance tripping. Builder should be contacted to correct power, reported issue to tech line, 7733637490"