Service History 18 - Appliance Express

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Round Rock, Texas 78664

Wesley

Job Details: 12/11/2025

Arrived onsite for dishwasher leak and bad dispenser door. KDTE204GPS0. Found diverter leak as cause. Repalced sump amd motor w11124384 amd dispenser W10861000. Advised customer on repair. No leaks observed at end of service. No signer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/11/2025

"Arrived onsite for WRX735SDHZ02 lighting issue, found main fresh food module shorted and dimming. Replaced with w11527432 module. Unit lighting is restored. All checks good. Advised customer on repair."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/11/2025

Arrived onsite for complaint of not spinning out the clothes. Found loose balancing ring and removed the washplate and tightened the lock nut. No underside evidence of gearcase failure such as oil and tight suspension. No error codes. Advised customer on findings and lock nut repair. No parts.

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Hewitt, Texas 76643

Jonathan M

Job Details: 12/11/2025

Arrived on site for electric dryer model MED5430MW0 with frayed door seal. Inspected unit and work area. Confirmed customer's complaint and found door seal torn in several spots and fraying. Replaced door seal W10861521 (door gasket) and used adhesive WP279368 (dryer door seal adhesive kit) to hold it in place. Tested unit; it works and operates as designed. Call complete.

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC0FS1

Near Austin, Texas 78701

Joe Z

Job Details: 12/11/2025

Arrived on site to apartment 2314 for vent hood WVU37UC0FS1 with issue of making noise. Upon arrival test unit and confirmed issue. Found cracked wheel. During installation of new blower found new one is also cracked. Need to reorder blower ; ordrng 1 W11100651 (Blower)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Temple, Texas 76501

Robert

Job Details: 12/11/2025

"F5e2 KDPE234GPS0 Arrived on site for a dishwasher, not washing dishes. On arrival, I ran diagnostic and found error codes F5E2 locked door latch. And F6E4 a stuck float. I'm ordering door latch and float parts,2 retainers, and returning parts just in case needed. Office, please reschedule the client when parts are available. No water leaks visible from the main water supply ; ordrng 1 WPW10653840 (Door latch) and 1 W10873429 (Housing) and 1 WPW10195038 (Nut) and 1 WP8531743 (Gasket) and 1 WPW10195039 (Switch) and 1 WPW10195037 (Lever) and 2 WPW10503548 (Retainer)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Brandon B

Job Details: 12/11/2025

Arrived on site for a washer WTW4855HW3 constantly draining. I verified the issue and serial number. I installed the new control w11607637. I calibrated and tested in factory mode. Unit is operating as designed. No leaks detected while on site.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Leander, Texas 78641

Brandon B

Job Details: 12/11/2025

Arrived on site for a dishwasher WDT970SAKZ3 not filling and making a noise. I put it in factory mode and it was squealing when trying to fill. I shut the water off and slowly turned it back on allowing the valve to open and fill properly. I let it fill in quick wash and in factory mode several times. Unit is operating as designed now. No leaks detected while on site. Nobody is available to sign

We serviced a

KITCHENAID DISHWASHER

Model KDTS324SPS0

Near Austin, Texas 78730

Scott

Job Details: 12/11/2025

Arrived on site for louder then normal. Dishwasher . Ran diagnostics no error codes . Unit is performing normally . Sound levels maybe higher then normal due to installation. Unable to push unit back farther in cabinet due to placement of new style drain hose . No water leaks detected at time of service. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, Texas 78746

Scott

Job Details: 12/11/2025

Arrived on site for fridge noiser then normal. . Temps are normal. No frost on either evap covers . Ran compressor and condenser fan. No noises . Fresh food and freezer fan are normal. Ice box fan was a bit louder . Did find upper sliding tray not on rails and lower draw had large items that may be interfering with proper door closing. Did find trace amounts of frost on rails and around front of cabinet. Advised to monitor if noise continues or get worse . No water leaks detected at time of service. Collected 162.36 autho VNUP49. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS02

Near New Braunfels, Texas 78132

Luis

Job Details: 12/11/2025

Arrived on site for no ice. Powered unit on 'on/off' led blinking diagnosed a defective bin thermistor replaced bin thermistor ran diagnostic all test passed. Wpw10519923

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Hutto, Texas 78634

Andrew P

Job Details: 12/11/2025

"Washer model WTW8127LW1 with F9E1 fault code, indicating long drain. Inspected drain pump, cleared debris, but motor windings out of range. Replaced drain pump w11396717. Ran auto test: machine filled, drained, agitated, and spun. Washer working as intended. No leaks detected at time of service."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS8

Near Hutto, Texas 78634

Andrew P

Job Details: 12/11/2025

"Model KFGG500ESS8. Customers said the inside pan was not level and they had spilled some stuff, which ran down the left side. Removed oven door and racks; noticed the drip pan was not seated properly. Removed drip pan and found inside rails bent upwards; straightened them out. Reinstalled rails and drip pan; now it is level. Range is functioning properly. No gas leaks detected at times of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, Texas 78741

James K

Job Details: 12/11/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded remove ice bucket and found water frozen solid in bucket. Continued to replace W11185686 ice container, W10882923 ice maker and WPW10349187 valve. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Taylor, Texas 76574

Andrew P

Job Details: 12/11/2025

"Washer WTW5105HW2. Verified F7E1 failure code indicating tachometer issue. Removed belt cover. Found belt loose and belt pulley backed out. Noted motor pulley worn and cracked. Removed and replaced motor w11283592, belt w11239857, clutch kit w10721967 actuator w11481722. Retested unit; still not achieving proper spin. Removed and replaced control board w11556728. Ran auto test; unit filled, agitated, drained, and spun. Washer working as intended. No leaks at times service."

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Kingsland, Texas 78639

Lou

Job Details: 12/11/2025

"Arrived on site to inspect double wall oven KOED530PSS00 temps. Upon further inspection, the customer advised that the unit is not heating properly as it won't reach set temps. I found the customer had spill protector sheets on the bottom panels, which restrict the heat from rising and will alter temps. I removed the sheets, and using my multimeter, I placed my thermal coupler in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 348 degrees. My next five readings were 361, 323, 389, 331, 361 for an average temp of 353 degrees. I advised the customer of my testings and made recommendations for use and care. Unit is operating as designed, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOED3030LS01

Near Burnet, Texas 78611

Lou

Job Details: 12/11/2025

"Arrived on site to inspect double wall oven WOED3030LS01 not heating properly. Upon further inspection, the customer provided some photos of food that had burned while baking. I tested the unit on Bake at 350 and found the display scrolls Rapid Preheat and Standard Preheat. I questioned the customer which selection they were baking with, and they advised the Rapid Preheat. I explained the difference in the two selections and recommended that the customer use the Standard Preheat selection when baking. I tested the unit using my multimeter and thermal coupler. I placed the thermal coupler in the middle of the center rack and tested temps on Bake at 350 degrees. When the unit it reached preheat, my meter was showing the temps to be at 386 degrees. I advised the customer that the unit is operating as designed. I also found that the sound was not on and demonstrated to the customer how to set the sound and volume in the tools selection. I made recommendations for use and care, job completed."

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Bertram, Texas 78605

Lou

Job Details: 12/11/2025

"Arrived on site to inspect chest freezer WZC5116LW01 not cooling. Upon further inspection, I plugged the unit to find the compressor is not turning on, and the unit is getting 123V. I tested the thermostat by turning it on and then turning it off, and nothing changed. I tested voltage coming out of the inverter board and found none. I removed and replaced the inverter board and retested, and the unit is operating as designed. I recommended that the customer place a bottle of water inside and allow at least 24 hours for the unit to get to set temps before adding any food items to the freezer. Unit is operating as designed, job completed W11598145"

We serviced a

WHIRLPOOL RANGE

Model WCGK5036PS00

Near Liberty Hill, Texas 78642

Lou

Job Details: 12/11/2025

"Arrived on site to inspect cooktop WCGK5036PS00 missing the regulator. Upon further inspection, I spoke with the builder, and they advised that the regulator was not installed when the unit was installed and the regulator was under the unit in the cabinets. I found the gas line from the wall capped off, and the gas source turned off. Using some gas line approved Teflon tape (yellow), I placed some on the threads of the connectors and installed the regulator, then installed the gas line to the regulator. Using my liquid leak detector, I tested the connections and found no gas leaks. I tested the cooktop burners, and the unit is operating as designed. I texted the builder to advise that I was finished and locked up the home. No gas leaks were detected during service, and no one was available to sign for the receipt. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Brandon B

Job Details: 12/11/2025

Arrived on site for a washer WTW4855HW3 making a grinding sound. I found the unit stuck in flood mode and constantly draining. I verified that the pressure hose isn't kinked or damaged. I replaced the control w11607637and calibrated it. Ran a factory cycle and everything is working as designed. No leaks detected while on site.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Andice, Texas 78628

Brandon B

Job Details: 12/11/2025

Arrived on site to install ordered parts on a WFG320M0MS0 range. I installed the sensor harness w11465032 and set oven to 350 degrees. Unit is heating without any issues. No leaks detected while on site. Called safety sr #21474673

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near New Braunfels, Texas 78132

Andrey

Job Details: 12/11/2025

"Model: MVW7230HW1I arrived on site to diagnose the unit for not filling with water. The customer stated that the washer begins washing clothes with little to no water, causing tangling and poor wash performance. customer mentioned routinely using the Extra Power option to improve wash results.I explained the function of the Extra Power feature and clarified that the issue they were experiencing is directly related to how this option operates. To verify, I ran a cycle with Extra Power activated and the unit mimicked the exact behavior described by the customer.I then deactivated the Extra Power option and started a standard cycle. The unit filled normally with approximately six inches of water and began proper agitation and wash action. The washer is operating as designed.I advised the customer to run the unit without Extra Power activated unless necessary, as the previous use was based on a misunderstanding of the features functionality.No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Canyon Lake, Texas 78130

Andrey

Job Details: 12/11/2025

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

MAYTAG DRYER

Model SDE305DAYW

Near New Braunfels, Texas 78130

Andrey

Job Details: 12/11/2025

"Arrived on site to replace previously diagnosed timer, replaced timer and tested unit is now running as designed job complete installed WPY2200920"

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Austin, Texas 78741

James K

Job Details: 12/11/2025

"Arrived to unit 1312 for unit making rattling noise. Upon arrival, found rattling noise coming from timer. I used timer W10854240 from job number 470256 to 470257. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM03

Near Austin, Texas 78741

James K

Job Details: 12/11/2025

"Arrived to 1312 for unit not cooling. Upon arrival, confirmed all other mechanical parts are working. Proceeded to inspect behind back panel and found oil and dye near the front of compressor. Unit needs sealed systems repair. Unit is R600. Ordering WPW10143759 UV drier, W11506635 access valve, W11578004 evaporator and W11727248 compressor. Weighing call for 2 hours. No parts replaced. No water leaks detected at this time. Office to reschedule ; ordrng 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 W11727248 (Compressor) and 1 W11578004 (Evaporator) and 1 R600 (R600) and 1 2hours (2 hours) and 1 Nitrogen (Nitrogen)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78741

James K

Job Details: 12/11/2025

"Arrived to 602 to replace previously ordered part. Upon arrival, proceeded to replace LW10912075 right door and W11223753 nameplate. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78704

James K

Job Details: 12/11/2025

"Arrived at 372 for unit not cooling. Upon arrival, unit is experiencing a defrost issue. Proceeded to replace W11742389 control, W11518204 control and WPW10384183 thermistor. Tested unit and now unit is functioning as designed . No water leaks detected at this time. Vacant unit. No one available to sign"

We serviced a

WHIRLPOOL RANGE

Model WFE530C0ES0

Near Austin, Texas 78744

James K

Job Details: 12/11/2025

"Arrived on site to replace previously ordered part. Upon arrival, found top trim scree hole where handle mounts to is not catching. Upon closer inspection, found threading on the screw hole to be balding. Ordering WPW10310922 top trim, WPW10200660 screw and WPW10410341 spacers (2). Installed 1 screw WPW10200660. Customer agreed to reschedule Dec 16th only AM appointment ; ordrng 2 WPW10410341 (Spacers)s and 1 WPW10310922 (Top trim) and 1 WPW10200660 (Screw)"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near New Braunfels, Texas 78130

Tim M

Job Details: 12/11/2025

"Arrived on site to test unit MER6600FZ2 for burner overheating. Upon arrival customer stated FR element stays on high regardless of setting. Verified issue, element remained fully energized even on low with no regulation. Inspected infinite switch, found contacts welded closed. Replaced switch (WP3149400). Retested across all settings; element now cycles correctly with proper temperature control. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near New Braunfels, Texas 78130

Tim M

Job Details: 12/11/2025

"Arrived on site to test unit WDT531HAPM0 for not heating. Upon arrival customer stated no steam or warmth at end of cycle. Entered service mode and ran test cycle; all components engaged except heating element, no voltage present. Replaced control (W11683650). Ran an additional test cycle; element now receives full voltage and heats properly. Unit is now running as designed, no leaks detected, job complete."

We serviced a

AMANA DRYER

Model NED5800HW0

Near Maxwell, Texas 78656

Tim M

Job Details: 12/11/2025

"Arrived on site to test unit NED5800HW0 for squeak noise. Upon arrival customer stated loud squeaking occurs every cycle. Verified symptom; squeak began immediately on start-up. Gained access to internal components and found idler pulley seized and roller bearings worn. Replaced roller bearings, pulley wheel, and belt using a repair kit (4392067). Retested unit, noise has been eliminated and drum spins smoothly. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFC682CLW0

Near Kyle, Texas 78640

Tim M

Job Details: 12/11/2025

"Arrived on site to test unit WFC682CLW0 for oil smell. Upon arrival customer stated clothes come out smelling like oil/gas and lint gathers on bellow. Entered service mode, found no stored error codes. Ran full diagnostic cycle; all components engaged normally. Informed per owners manual that bellow naturally collects lint and requires periodic wiping. New-unit factory lubricants on drum and heater can off-gas during first few cycles, creating temporary odor. Advised customer to run one clean-washer cycle followed by a dry cycle to complete burn-off. Odor should dissipate permanently afterward. At the time of service unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 12/11/2025

"Unit is in Apartment 3064.. Arrived on site for washer always running drain. Plugged in and drain started on its own. Entered diagnostics and found f3e1. Accessed control. Wiring is good pressure hose clear. Replaced control,board. Recalibrated and ran automatic test cycle. All working. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CB6

Near Killeen, Texas 76542

Robert

Job Details: 12/11/2025

"UMV1160CB6 Arrived on site for a otr microwave with door issues. On arrival, the realtor met up with me and said the front door is open and that she needed to leave. She said just close the door and she will return to lock it. I verified that the door has failed and needs to be replaced. I replaced the door, and tested product is working as its designed. Nobody home to sign."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Killeen, Texas 76542

Robert

Job Details: 12/11/2025

"WTW4855HW3 Arrived on site for a washer just draining. On arrival, I verified long drain a failed control board. I replaced the control board, calibrated then tested product is working as its designed with no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Salado, Texas 76571

Tyler

Job Details: 12/11/2025

Arrived on site for dishwasher needing new harness. On arrival I installed w 11729441. Tested dishwasher and found no leaks and unit working as designed call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Temple, Texas 76501

Tyler

Job Details: 12/11/2025

"Arrived on site for refrigerator needing sealed system repair. On arrival confirm issue amd found a leak in the rc coil. I replaced wpw10143759, w11506635, w1150767, & w10233960. Recharged system with 4.8oz of r134a and found evap coil frosting over evenly. Call complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near San Marcos, Texas 78666

Tim M

Job Details: 12/11/2025

"Arrived on site to test unit WOS51EC0HS20 for frozen screen and door issues. Upon arrival customer stated screen froze while attempting to start cleaning cycle; door handle also loose. Found display locked on cleaning screen with no touch response. Cycled power at breaker; unit reset and full functionality returned immediately. Initiated cleaning cycle successfully. Tightened door handle mounting screw; handle now secure with no play. Unit is now running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78723

Joe Z

Job Details: 12/11/2025

Arrived on site to apartment 1347 for dishwasher WDT730HAMZ1 with issue of control panel not responding. Upon arrival ran diagnostics and get error code F2-E1 stuck key. Need to replace control control. Replaced control W11683480. Test unit and is operating as designed. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, Texas 78724

Joe Z

Job Details: 12/11/2025

"Arrived on site to apartment 19103 for dryer WED4850HW0 with issue of long dry times. Upon arrival, ran vent test and failed. Removed vent hose and test passed with correct heat. Unit is operating as designed. Advised maintenance to have vent clean from both ends. Job complete"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Killeen, Texas 76549

Robert

Job Details: 12/11/2025

"MED4500MW0 Arrived on site for a dryer making nosies. On arrival, I verified the nosies. I found the rollers have so has the pully. I installed the repair kit then tested product is working as its designed."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Copperas Cove, Texas 76522

Robert

Job Details: 12/11/2025

"F8E1 f5e4 f0e1 WFW5620HW2 Arrived on site for a washer with error code FlFo low water flow. On arrival, I ran diagnostic. I couldn't hear any water from either water valve. After checking the client home water pressure, I verified failed valves. I replaced the cold and hot water valves and then tested. The product is working as its designed with no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78666

Tim M

Job Details: 12/11/2025

"Arrived on site to test unit WOES5030LZ01 for heating issues. Upon arrival customer stated third-party inspector reported oven 25?F too low, but her own attempts at calibration showed unit running too hot. Engaged 350?F bake cycle and monitored with thermocouple. Console signaled preheat complete after five minutes, actual temp was at 200?F. Oven continued heating and reached 390?F before stabilizing and cycling 330?F to 380?F. Actual oven performance is correct; console logic triggers premature preheat-complete signal. Console replacement required to fix inaccurate preheat indication. Ordering part, no parts installed, rescheduled for 12/17.; ordrng 1 W11659261 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Killeen, Texas 76543

Robert

Job Details: 12/11/2025

"WDF330PAHB4 Arrived on site for a dishwasher leaking water. On arrival,I ran diagnostic and no error codes. I tested and found the bottom right of the gasket was worn out, causing water to leak out . I ordered the gasket and rescheduled the client for 12/16/25. Returning parts just in case needed. No water leaks visible from the main water supply. ; ordrng 1 W11768590 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3736SW00

Near Taylor, Texas 76574

Andrew P

Job Details: 12/11/2025

"Refrigerator WRFF3736SW01. Upon arrival, customer stated the water was turned off due to a previous leak. I confirmed that was okay and proceeded to install the ice maker. Noticed it was the wrong ice makerthe ordered one lacked the thermistor The correct ice maker w11727980 is needed for this refrigerator. There is no parts look up for this refrigerator with an engineering code of 01.You have to use engineering code of 00. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11727980 (Icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Hutto, Texas 78634

Andrew P

Job Details: 12/11/2025

WFW560CHW4 arrived at the leasing office and the apartment manager told me that the maintenance supervisor had resolved the issue with the washing machine and they canceled service upon arrival.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Georgetown, Texas 78626

Andrew P

Job Details: 12/11/2025

"Washer model WTW4850HW3. Customers stated that the unit would randomly stop working and start working. Ran diagnostics; found F3E1 fault code, which is a pressure switch fault. Removed and replaced control board w116707637. Recalibrated. Washer ran auto test and unit filled, agitated, drained, and spun. Washer is working as intended. No leaks detected at times service. Customer move and date is 11/28/25"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Robinson, Texas 76706

Jonathan M

Job Details: 12/11/2025

"Arrived on site for washing machine model WTW5057LW0 making noises during operation. Inspected unit and work area. Customer stated noise occurs when filling and demonstrated buzzing during water run. Confirmed complaint; found calcium deposits in inlet valve causing issue. Removed hoses, replaced with W11513255 water inlet valve, and tested unit. Unit operates as designed with no abnormal sounds or leaks present during operation. Call complete. NO WATER LEAKS OBSERVED DURING SERVICE"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM1

Near Georgetown, Texas 78626

Andrew P

Job Details: 12/11/2025

"Dishwasher MDB7749SBM1: Customer stated the dishwasher was not cleaning dishes. All wheels on the lower rack are missing. Lower spray arm is plugged and not turning as is middle spray arm. Unit is leaking from the wash motor. Ordered all 4 wheels for lower rack, lower spray arm and middle spray arm. Will replace wash motor on return visit. Dishwasher is leaking from the bottom of the wash pump. Advised customer not to use dishwasher.; ordrng 1 WPW10082841 (Middle wash arm) and 4 W10195416V (Wheels)s and 1 WPW10330588 (Lower wash arm)"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Waco, Texas 76710

Jonathan M

Job Details: 12/11/2025

"Arrived on site for electric dryer model RED4516FW0 that won't tumble. Inspected unit and work area. Customer advised unit starts and runs but does not tumble. Confirmed complaint: airflow from back, but drum not turning. Inspected inside and found the belt frayed and broken; rollers in good condition. Replaced belt from repair kit 4392065 and tested unit. Unit operates as designed. Call complete."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Waco, Texas 76710

Jonathan M

Job Details: 12/11/2025

. Arrived on site for refrigerator model ASI2575GRS08 making noise during operation. Inspected unit and work area. Customer advised unit makes sound when cooling and stops when freezer door opened. Accessed freezer evaporator and found ice buildup from leak at icemaker fill tube. Removed ice buildup around evaporator fan. Installed fill tube extension W10496649 to resolve leak and tested unit. Unit now operates as designed with no leaks present during operation. Call complete. No water leaks observed during service. W10496649; used 1 W10496649 (Fill tube extension) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Waco, Texas 76712

Jonathan M

Job Details: 12/11/2025

"Arrived on site for washing machine model MVWX655DW1 going off balance and not spinning out fully. Inspected unit and work area. Customer advised that almost all loads go off balance regardless of contents, often not finishing so they have to wring out clothes. Checked suspension and found it weak. Checked basket and found it wobbling on drive shaft. Replaced hub assembly W10528947 and suspension rod kit W11130362. Tested unit; it now works and operates as designed. Call complete. No leaks were present during service."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

Arrivec on site for washer not spinning out cloths. O. Arrival i found d f8e1 in. Diagnostics and after further testing I found the valve failing. I replaced valve w11614513 and tested washer found no leaks And unit works as designed call complete

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

"Arrived on site for washing machine with a broken lid. Unrival, I confirmed failure, and upon further inspection, found the lid broken and replaced it with w 11256781. I found washer, working as designed with no leaks call, complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

"Arrived on site for ice maker, not producing ice. Unrival found that the unit would fill but would not harvest at all, causing the ice maker to overflow. I replaced w 11692161 and found ice maker, working as designed with no leaks call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Belton, Texas 76513

Tyler

Job Details: 12/11/2025

Arrived on site for dishwasher handle that had come off. On arrival confirmed issue and was able to instruct customer on how to tighten handle if it starts feeling loose and found unit working as designed. Call complete

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Temple, Texas 76502

Tyler

Job Details: 12/11/2025

Arrivec on site for range tripping breaker when bake cycling was preheating only. On arrival confirmed issue and take photos of voltage and amp draw. I heated oven on bake too 500 without ground wire attached. I then reconnected wire and let unit cool top 130 before renewing it to 500 again with out tripping breaker. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM06

Near Elgin, Texas 78621

Justin

Job Details: 12/11/2025

Arrived on site for fridge side not cooling. Inspected unit tested tems freezer -2 fridge 58. Fridge thermistor out of range and not reading and is out of range. Replaced thermistor customer will monitor job completed

We serviced a

WHIRLPOOL OVEN

Model WOED5930LZ01

Near Round Rock, Texas 78665

Daniel A

Job Details: 12/11/2025

Arrived on site to inspect oven tripping the breaker. Upon futher inspection I gained access to the junction box and verified proper wiring and voltage. I verified that the unit is on an independent 40 amp circuit breaker. I followed the service pointer W11490386 procedures for nuisance and cycled the breaker and removed the ground connecting and set both ovens to a bake cycle a 500 degrees for 30 minutes. I then reattached the ground and power cycled the breaker and checked if the unit was still tripping. The unit is no longer tripping and operating as designed. No one on aite to sign

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Justin

Job Details: 12/11/2025

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Justin

Job Details: 12/11/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Manor, Texas 78653

Justin

Job Details: 12/11/2025

Arrived on site for unit tripping breaker. Upon arrival ran diagnostics tested heater breaker tripped when tested heater. Inspected wire harness tested circuit at control everything checks good on our end . Plugged unit into different outlet and tested heater again. Unit did not trip breaker while plugged in to different outlet. Use an extension cord to keep fridge plugged in to that outlet. Customer will monitor job complete.

We serviced a

AMANA RANGE

Model ACR4303MMS2

Near Austin, Texas 78754

Justin

Job Details: 12/11/2025

Arrived on site for right rear element not working inspected unit found burner doesn't turn on all the time and when it does will turn only to low. Replaced both switch and element and tested. Unit is now functioning properly and as designed to job completed

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Briarcliff, Texas 78669

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose an oven displaying an F8E0 error code, which indicates a cooling fan or airflow issue. Began by attempting to start a bake cycle, and the error code reappeared immediately. Inspected components and found the blower motor not operating as designed and the control board not responding properly. Replaced both the blower motor and the main control board. After repairs, preheated the oven to 350? to verify proper operation. The unit reached temperature without any error codes and is now working as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Austin, Texas 78736

Leonardo

Job Details: 12/11/2025

Arrived on site to diagnose dishwasher part came off. Found part to be for the 3rd rack manifold. Ordering manifold office to reschedule ; ordrng 1 W11677712 (Manifold)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Austin, Texas 78739

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose a range with the complaint that the oven is not maintaining temperature and intermittently fails to ignite. Tested the unit by setting the oven to preheat at 350?F. During testing, the igniter continued clicking but the burner never ignited. Inspected the igniter assembly and found the igniter shorted and not making proper contact with the burner. Replaced the igniter and retested the unit. After replacement, the igniter continued to click without igniting the burner. Performed further diagnostics and found the DSI (Direct Spark Ignition) board failing and not sending proper voltage to complete ignition. A new DSI board and oven temperature sensor will be ordered. Rescheduled return visit for Monday to install the parts.; ordrng 1 W10860916 (Spark module)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 12/11/2025

Arrived on site to replace sump and motor assembly. Replaced sump and motor test unit and unit test good no leaks present at this time. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Kyle, Texas 78640

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose an oven/microwave combo for customer concern of the oven running too hot.Powered on the unit and set the oven to preheat to 350?F. Allowed the oven to cycle several times to obtain an accurate average temperature reading. Monitored the heat swings and confirmed the average temperature was 354?F, which is well within the manufacturers acceptable range for normal operation. No faults or abnormal operation observed. Unit is heating as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Niederwald, Texas 78640

Leonardo

Job Details: 12/11/2025

Arrived on site to replace cooktop grates. Removed the old grates and installed both new replacement grates securely. Verified proper fitment and stability on all burner locations. Tested all burners to ensure pots and pans sit level and that the flames burn correctly without obstruction. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4105SW1

Near Buda, Texas 78610

Leonardo

Job Details: 12/11/2025

"Arrived on site to diagnose dryer with reported damage to the front panel. Inspected the unit and confirmed visible damage located on the lower left side of the front panel. No additional structural or functional damage was found.Proceed to remove the damaged front panel and install the new replacement panel. After reassembly, tested the dryer through a full heating and tumble cycle. Unit operated properly with no abnormal noises, vibrations, or issues.Unit is now in good condition and functioning as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 12/11/2025

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Manor, Texas 78653

Wesley

Job Details: 12/11/2025

Arrived onsite MDB4949SKZ3 for repeat dispenser assembly solenoid loosing position. Replaced w11412300 dispenser to repair. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519CS1

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/11/2025

"Arrived onsite WMH32519CS1 and found microwave not heating. Found wave guide good. Replaced magnetron capacitor and diode together per best practices. Magnetron at fault. Reinstalled and tested unit. It is now heating as designed. W10850446, W11256462, WPW10693025 advised customer on repair."

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Pflugerville, Texas 78660

Wesley

Job Details: 12/11/2025

Arrived onsite WFW4720RW0 and found unit operating with f8e1. No fill check water connections. Water connections are good and water dispenses evenly in diagnostics component testing. Drain hose is installed properly. Cleared code and observed cycle. No repeat code while onsite. Advised customer on findings and results. No leaks at time of service. No parts

We serviced a

WHIRLPOOL OVEN

Model WOED5930LZ00

Near Round Rock, Texas 78665

Daniel A

Job Details: 12/11/2025

We serviced a

WHIRLPOOL DRYER

Model WED5610XW0

Near Round Rock, Texas 78681

Daniel A

Job Details: 12/11/2025

Arrived on site to inspect dryer model WED5610XW0 making loud noises. Upon further inspection I gained acces to the inside of the unit and found that the pulley had seized and failed as well as a work belt and support rollers. I installed the dryer repair kit and cleaned and vacuumed the inside of the dryer. I reassembled and tested the dryer and it is now operating as designed. 4392067

We serviced a

JENN-AIR OVEN

Model JOEDC730RL00

Near Leander, Texas 78641

Daniel A

Job Details: 12/11/2025

"Arrived on site to inspect oven model JOEDC730RL00 with dent in door. Upon futher inspection, I verified the dent in the upper door. I replaced the outer door and reassembled the unit. The unit is operating as designed. W11776057. No one on site to sign."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP730HAMZ1

Near Leander, Texas 78641

Daniel A

Job Details: 12/11/2025

Arrived on site to inspect dishwasher starting on its own. Upon futher inspection I attempted to place the unit into diagnostics however it was unsuccessful. I power cycled the unit and attempted again but the buttons would not respond properly. I replaced the control due to the internal failure and called Saftey to document. No water leaks observed during service W11683480

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cedar Park, Texas 78613

Miguel

Job Details: 12/11/2025

"Arrived on site for washer always running drain. Plugged in and drain started on its own. Entered diagnostics and found f8e1, F1e1, f3e1. Accessed control. Wiring is good pressure hose clear. Replaced control,board. Recalibrated and ran automatic test cycle. All working. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, Texas 78729

Miguel

Job Details: 12/11/2025

Arrived on site for refrigerator not cooling. Customer says they are able to reset and it turns back on. This last time she had to leave it off for 2 days before it turned back on. Unit is currently at 0 and 35. Sensors and fans check good. Defrost heater checks good. Found condesner coil is clogged and stopped up. Cleaned condenser coil and had good airflow. Found water from defrost coming up from drain and not going to drain pan. Removed drain line. Confirmed it was clogged. Cleaned and cleared drain. Verified operarion. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ00

Near Austin, Texas 78738

Brandon

Job Details: 12/11/2025

Arrived on site to replace previously diagnosed parts on model WUI75X15HZ00 i replaced water pan part number w10615506; ordrng 1 W11624931 (Overload) and 1 Cnote (Parts research on start relay)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS8

Near Spicewood, Texas 78669

Brandon

Job Details: 12/11/2025

Arrived on site to look at model KFCS22EVMS8 for customer complaint of ticking noise. Found noise coming from ice maker. Ordering ice maker. ; ordrng 1 W10889233 (Ice maker)

We serviced a

LG WASHER

Model wm2250cw00

Near Austin, Texas 78738

Brandon

Job Details: 12/11/2025

"Arrived on site to look at model wm2250cw00 for customer complaint of loud noise during fill. I found water lines hitting the back of the unit during fill. I adjusted water lines, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78727

Miguel

Job Details: 12/11/2025

"Arrived on site for washer not sensing water properly. Says it just gets stuck in drain. Confirmed drain pump p starts on its own. Found f8e1, f1e1, f3e1. F2e1. Verified wiring to control is good. Pressure hose is clear. Replaced main control. Recalibrated and ran automatic test cycle. Working as designed. No leaks. W11607637"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78738

Brandon

Job Details: 12/11/2025

"Arrived on site to look at model WTW4855HW3 for customer complaint of drain pump running constantly. I replaced control under S153EB, unable to test since unit is in a storage area with no water or power. Part used w11607637 no one on site to sign"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose oven WOES3030LS01with a locked door. Reset power and found door still locked. I went into diagnostics and found errors F6E1, F3E0. This indicates an overtemp reading, causing the door to lock. I reset the latch from diagnostics. I removed the unit from the wall and slightly bent / adjusted the blades on the temp sensor and harness, due to the likely possibility they were not making good contact and triggering a false temp reading. I reassembled and tested the unit. Verified proper readings, and unit working as designed. No parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Canyon Lake, Texas 78132

Luis

Job Details: 12/11/2025

"Arrived on site. Found middle divider extremely hot to the touch,removed compressor cover found blade not installed on condenser motor uploaded pic. Installed blade powered unit on good air flow from fan motor."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Austin, Texas 78735

Brandon

Job Details: 12/11/2025

"Arrived on site for customer complaint of noise issue, found unit is working as designed, the noise is not abnormal, it is a normal noise when agitating. Its the plastic slider, plastic agitator, ect. Unit is working as designed."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose oven WOES3030LS01 not heating. Prior to testing, cycles breaker for 1 minute and restored power. Set unit for 350 and ran. Watched unit heat and got proper preheat temp. When I checked sensor readings, they were slightly off. I replaced temp sensor with new W11598120. Tested and verified proper operation. Repair completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF536RPS00

Near Georgetown, Texas 78633

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose refrigerator KRSF536RPS00 with broken part in the ice dispensing area. Examined unit and found the coupler for the ice bucket had split and come off from the bucket side, and also broken the sleeve from the door side assembly for the auger motor. Failure looked like the bucket / auger motor had bound up, and the torque caused the bucket coupler to split, and also break pieces on the door side. Ordering all necessary parts to resolve, ice bucket primarily and the chute plate in the door. DZO on return visit. Alignment and operation need to be checked on repair completion. Office to schedule. ; ordrng 1 W11759371 (Base Plate / Housing for chute) and 1 W11117906 (Auger Motor) and 1 W11768643 (Ice Container) and 1 WPW10258544 (Auger Shaft) and 1 W10852956 (Spring)"

We serviced a

JENN-AIR RANGE

Model JGRP548HL05

Near Georgetown, Texas 78633

David Z

Job Details: 12/11/2025

"Arrived on site to follow up on range JGRP548HL05 not keeping proper temps. Installed new control W11620696 and user interface W11492275. Restored power and ran a 350-degree bake cycle, measuring temps. Ran about 7 cook cycles, averaging 354 degrees. Confirmed with customer's hanging thermometers that they are also reading around or above the measured temp. Temps are cycling properly with no evidence of wandering or low temps. Unit is working as designed at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Georgetown, Texas 78633

David Z

Job Details: 12/11/2025

"Arrived on site to diagnose refrigerator WRS321SDHZ08 making noise when making ice. Customer clarified the icemaker sounds like it's grinding, which didn't start until earlier in the month. Tested the unit and found normal groaning, but saw stress lines in corners that should not be there. Replaced the ice maker with new W11700250. While working on the icemaker, also found the ice bin had a massive crack and was going to start splintering. Replaced ice bin with new WPW10558424. Verified unit working as designed, with no water leaks present."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Creedmoor, Texas 78610

Luis

Job Details: 12/11/2025

"Arrived to unit 10109 for no cool. Powered unit on compressor powers on then shuts off diagnosed a defective compressor,replaced the compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. No one available for signature used w11727248,wpw10143759,w11506635"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, Texas 78748

Luis

Job Details: 12/11/2025

"Arrived on site for a defective broken internal filter housing,replaced filter housing turned on water supply checked connections no leaks tested water dispenser with no filter passed no leaks customer will order the recommended filter. W11706229"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78745

Luis

Job Details: 12/11/2025

"Arrived on site for freezing complaint. Tested operation of unit diagnosed a defective control and thermistor,installed a new thermistor in fresh food section and control box powered unit on compressor and fans powered on. Wpw10384183,w11546690"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Austin, Texas 78757

Scott

Job Details: 12/11/2025

"Arrived on site for dishwasher leaking. Ran diagnostics, no error codes . Ran test wash . No leaks detected. Removed door and reran test wash. No leaks occurred. Tenent wasn't present but only soap found was dish soap. Advised maintenance to talk to tenent and use proper dishwasher soap. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH3

Near Austin, Texas 78757

Scott

Job Details: 12/11/2025

Arrived on site for dishwasher not draining . Ran diagnostics and got float switch error code . Found water in float tray . Ran diagnostics wash getting alot of suds . Ran fill and drain several times to flush tub . Couldn't duplicate leaking . Advised on. Accidentally getting dishwasher soap in washer . Job complete

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ4

Near Austin, Texas 78758

Miguel

Job Details: 12/11/2025

Arrived on site for unit having a gas smell. Turned on gas and smelled it right away. Used leak detector to chow it was leaking from yellow gas lone connection. It was not tight. Removed and added yellow tape. Properly secured gas line. Verified operation. Call complete. No one home for signature.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, Texas 78717

Miguel

Job Details: 12/11/2025

Arrived on site for refrigerator leaking water put the front. Also temperature fluctuating. And not making ice. Found freezer at 0f. Refrigerator at 34. Found icemaker is short cycling and never calling for water. Just keeps resetting. This will effect temperature. Found the freezer floor is iced over due to clogged drain line. Removed drawers. Cleared ice. Removed back panel. Replaced drain tube. Ordering ice maker to complete repairs. ; ordrng 1 W10882923 (Icemaker)