We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Pflugerville, Texas 78660
David Z
Job Details: 05/01/2025
No services rendered. Customer found that they had the eco setting on and fixed their own issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Austin, Texas 78750
Miguel
Job Details: 05/01/2025
"Arrived on site for refrigerator not dispensing ice and not making any ice. Customer was not able to removed ice bucket. Advised how to removed ice bucket. Found icemaker was shut off, water is working. Ice tray full of ice. This means water to icemaker is good. Dispenser functions are normal. Working asmdesignes. Icemaker was just off. Call complete. No parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA15SNHZ00
Near Austin, Texas 78750
Miguel
Job Details: 05/01/2025
Arrived on site for refrigerator leaking from freezer. Found drain was clogged. Replaced drain extension. Found peice of debris clogged in drain line. Used steamer to clean and clear. Verified operarion. Call complete. W11512417
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cedar Park, Texas 78613
Miguel
Job Details: 05/01/2025
Unit was moved to 1707. Diagnsotics has no error codes stored. Ran test mode. All components pass. Unit has excessive vibration when going into high spin speed. Verified all feet are as low as possible. Retested just high spin. This time there a a screech as it started. Will need new gearcase. Office will call to schedule vacant apt; ordrng 1 W11454741 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, Texas 78641
Miguel
Job Details: 05/01/2025
"Arrived on site for refrigerator shutting off. Customer says all lights and everything turns off. He must unplug it and reset power then unit will turn back on. Ran components test and all components pass, verified deli drawer is working and functioning. Ice bin is full. Temperatures are good, removed control panel and immediately felt heat. Confirmed power board is giving off excessive heat. Replaced power board. Verified operation. Call complete. W10830278"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78721
James K
Job Details: 05/01/2025
"Unit 515. Arrived on site for unit not draining. Upon arrival, found water sitting in tub. Started cycle and immediately starting draining. Found no errors stored. Ran normal cycle and waited for wash to be complete and found no issues. Powered off unit and water drained out. Ran overall diagnostics and passed with no issues. Spoke with superintendent via phone call and states no issues were found when testing as well and cannot duplicate issue since tenant is not home. I advised superintendent to monitor unit. Unit is functioning as designed. No water leaks detected at this time. No parts needed. No one available to sign."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Leander, Texas 78641
Miguel
Job Details: 05/01/2025
Arrived on site for water leaking in the back. Removed back panel. Found leak is from the inlet tube at the valve. Replaced water tube from filter housing to valve. Verified operarion. No leaks. Call complete. Left parts with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Austin, Texas 78721
James K
Job Details: 05/01/2025
"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace LW10691266 stainless FC door. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DRYER
Model WED8800YC0
Near Leander, Texas 78641
Daniel A
Job Details: 05/01/2025
"Arrived on site to inspect dryer making a lot of noise. Upon further inspection, I gained access to the inside of the dryer and found that all four supports had seized as well as the pully. This was the source of the noise that the customer was experiencing . I installed the dryer repair kit and reassembled the dryer. I tested the dryer and it now operating as designed. 4392067"
We serviced a
WHIRLPOOL OVEN
Model GFE461LVS0
Near Cedar Park, Texas 78613
Daniel A
Job Details: 05/01/2025
"Arrived on site to inpsect oven making a loud sound. Upon further inspection, the customer showed a video of the sound and it appeared to be the convection fan causing vibration somewhere on the unit. I checked the fan and cover and both were in good condition. I ran the convection and could not replicate the sound that the customer experienced. I also ran the bake and broil cycles as the customer had done when they experienced the sound however I could not replicate the issue. At the moment I can not find and issue or replicate the issue. No parts installed. The customer will continue to monitor and call if the sound comes back."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Austin, Texas 78727
Scott
Job Details: 05/01/2025
Arrived on site for dishwasher beeping and flashing . Ran diagnostics gotm8-4 error code . Found water in drip tray . Cleared water . Ran test wash twice and can't duplicate any leaking. Did adjust left foor . Removed door and vent and dispenser gaskets are good . Ran normal wash 30 mins . No leaks detected. Tendency recently change detergent. Not using any rinse aid . Did find suds on filrte cap .Advised sentences to cut soap usage back to half amount . Also advised on running clean cycle periodically. Job complete no parts installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Austin, Texas 78758
Scott
Job Details: 05/01/2025
Apt 2014.......Arrived on site for door switch issues . Found switch broken . Replaced switch W11123941. Light and control are functioning again . No water leaks detected at time of service. Job complete. Maintenance not on hand to sign ticket
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Austin, Texas 78728
Scott
Job Details: 05/01/2025
"Arrived on site for dishwasher beeping and flashing half way thru cycle .ran diagnostics got 8-4, 9-1 error codes. Found drain hose is incorrect. Also no drain loop . Ordering drain. Hose no water leaks detected at time of service. Return set 5/7; ordrng 1 W11414944 (Drain hose)"
We serviced a
KITCHENAID MICROWAVE
Model KMMF330PSS00
Near Austin, Texas 78723
James K
Job Details: 05/01/2025
"Arrived on site for vent fan motor making extremely loud noise. Upon arrival, inspected vent motor fan blades and found blades broken (picture attached). Needs new motor fan assembly. Part prescreened but did not arrive on service date. Customer agreed to reschedule May 7th. No one available to sign. Vacant home ; schdld next appmnt for 5/7 WED !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakeway, Texas 78738
Luis
Job Details: 05/01/2025
"Arrived on site for no ice. Ice in icemaker mold,ran diagnostic fan passed,optics passed E0 no errors,ran harvest passed ran fill test passed. Ordering controls and deli door harness; ordrng 1 WPW10675033 (Control) and 1 W11170612 (Harness) and 1 W11330971 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Austin, Texas 78738
Luis
Job Details: 05/01/2025
"Arrived on site. Removed defective door transfered all parts to new door,checked door operation good. Customer unavailable for signature. W11681454"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Killeen, Texas 76542
Robert
Job Details: 05/01/2025
FC 29 degrees RC 33.9 GI7FVCXWY00 Arrived on site for a refrigerator not freezing in the FC . On arrival client stated FC is working again I checked temperature and the RC was 36.2 degrees the FC was 7 .Further inspection I found some packages of frozen food stopping the freezer door from closing all the way . I removed items and tested door closing great now. No other issues product works as it's designed no water leaks visible from main water supply no parts used.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Dripping Springs, Texas 78620
Luis
Job Details: 05/01/2025
Arrived on site for deli drawer issues. Found glides misaligned adjusted and secured slides reinstalled drawer tested operation good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Austin, Texas 78737
Luis
Job Details: 05/01/2025
Arrived on site for.buzzing noise and no cool. Powered unit on buzzing noise from compressor and not powering on diagnosed a defective compressor ordering a new compressor ; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Austin, Texas 78749
Luis
Job Details: 05/01/2025
Arrived on site for loud noise. Ran diagnostic loud noise from diffuser replaced defective diffuser powered unit on noise no longer present. W11236851
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Killeen, Texas 76542
Robert
Job Details: 05/01/2025
F1e1 f3e1 WTW4816FW3 Arrived on site for a washer not working correctly. On arrival I ran diagnostic and found error codes F1E1 and F3E1 and it automatically went into long drain. I replaced control board and calibrated. I tested product works as it's designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, Texas 78735
Luis
Job Details: 05/01/2025
"Arrived on site. Found water leaking from fill tube,removed icemaker installed extension to fill tube,installed icemaker secured extension into fill cup ran icemaker test passed no leaks during fill. No one available for signature"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cedar Park, Texas 78613
Daniel A
Job Details: 05/01/2025
"Arrived on site to inspect dishwasher not cleaning properly and leaking water from the door and also the top rack falling out of the track. Upon further inspection, I found that the bottom spray arm to be misshapen and causing the water to spray unevenly a cause water to leak from the door. I also found that the top spray arm had broken off at some point. The rack adusters wheels have slipped out of place and will not stay on the tracks. I placed the unit into diagnostics and observed error code F2E1 (ui error). The ui , spray arms, and adusters will need to be replaced. I am ordering the spray arms, ui, and the adusters W10712395. W10837249. WPW10498900, W11192369. I am scheduling for 5/7; ordrng 1 W10712395 (Adjuster) and 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Upper spray arm) and 1 W11192369 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Austin, Texas 78717
Daniel A
Job Details: 05/01/2025
"Arrived on site to inspect range, possibly leaking gas. Upon further inspection, the customer informed me that there was a gas leak from the gas line from the house supply to the range. The supply line was fixed however the customer was claiming that he still felt sick from the smell of gas. The customer then called the gas company and stated tgst the oven was not operating properly. The customer turned off the gas valve to the range and remained off for several days. Even after the gas was shut off, the customer would still feel sick whenever entering the kitchen. Upon inspecting the range, I turned on the gas supply and checked for leaks with a leak detector, and bubble detect and did not observed any leaks at the connections. I then tested the oven and found it to be operating as designed. I tested for gas leaks during the oven test and did not detect any gas leaks. I called Saftey to document my findings. Sr 7741443280"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near New Braunfels, Texas 78130
Andrew
Job Details: 05/01/2025
Assertiveness on site to test unit for noise. Found noise was coming from turn table area. Found them take ring wheel were seized causing it to skip and make noise. Replaced motor(W10642989) and ring(W11252182). Unit is now working s designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS4
Near Georgetown, Texas 78626
Justin
Job Details: 05/01/2025
Arrived on site for unit turning on all igniter. Upon arrival asked customer what problem she 8s having with her unit. Customer informed me when she turns on one burner the other three igniter spark as well. Informed customer that the other three sparking when turning one on is normal and is a safety feature. Unit is functioning properly and as designed to. No parts usedjob completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, Texas 78633
Tyler
Job Details: 05/01/2025
"Arrived on site ice cub3s g3tting stuck in dispenser chute. On arrival couldn't replicate issue and spoke with techline Sr#7741467777. Due to style of door and dispenser both techline and I recommended to customer, she occasionally clear chute out and unti will work as designed. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Georgetown, Texas 78628
Lou
Job Details: 05/01/2025
"Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found a large block of ice in the ice bin and found dry water marks on the bottom of the ice maker tray at the heater. I cycled the ice maker and monitored operations and found the fill tube extension not fully seated into the water chute of the ice maker and when filling with water, the water was flowing to the bottom of the ice maker tray and leaking into the bin (photos). I removed and replaced the fill tube extension and adjusted the tube to seat properly in the chute and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed. WPW10496649; (created new UIS, deleted prior attachment to UisID 307345)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Georgetown, Texas 78628
Brandon B
Job Details: 05/01/2025
"Arrived on-site for unit not starting. Found f9e2 and f8e4 code. Drain pan was full of water. Ran the unit in normal mode for 15 minutes. Found no leaks and unit is draining as it should. Noticed the spray arm was loose so I installed sprayarm(w11550888) Advised customer to use less detergent. Unit is operating as designed. F3e2, f8e4, f9e2"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HS2
Near Leander, Texas 78641
Brandon B
Job Details: 05/01/2025
"Arrived on-site for microwave not starting. Found the unit not responding and with no lights on. The unit is getting power but the control isn't working. No loose connections or obvious damage. Needs new control, diode and capacitor. Only here for diagnosis."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, Texas 78628
Lou
Job Details: 05/01/2025
"Arrived on site to inspect dishwasher leaking water from the under the door. Upon further inspection, the customer advised that the water is leaking from the left and right side of the door from underneath and it's not very much water. I opened the door to inspect the door gasket and found the top left and right corners badly worn and not sealing properly. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed with no visible leaks. I inspected underneath the unit at the hinges and found dry water spots (photos) indicating the water is coming from around the door. Once testing was completed, I opened the unit door and found water droplets at both upper corners of the gasket. I removed and replaced the door gasket and retested and unit continues to operate as designed. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed. W11177741"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near San Marcos, Texas 78666
Andrey
Job Details: 05/01/2025
"Arrived on site to test unit for scrapping noise, tested unit found major gear case failure, belt deteriorated cover everything in black sludge, replaced gear case, belt, cam, motor, actuator, capacitor and had to break wash plate out replaced it as well, and tested, unit is now running as designed no leaks detected job complete installed W10752283, W11449840, W10721967, W11395618, W11481722, WPW10006384, W11026785"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Georgetown, Texas 78626
Lou
Job Details: 05/01/2025
"Arrived on site to inspect refrigerator leaking water from the ice dispenser. Upon further inspection, the customer advised the unit is leaking water from the ice dispenser; there's water/condensation on the mullion on the left door and is dripping down onto the freezer door. I inspected the ice in the bin and found several pieces bridged together. The customer advised that they found water under the ice bin. I removed the ice maker and found several pieces bridged together which is an indication that the ice maker is calling for too much water and overflowing. I replaced the ice maker and retested and it is filling properly. I placed my flashlight inside the RC section at the bottom and closed both doors and found light coming through the door gaskets at the bottom of the mullion. I checked the top of the mullion and found the gaskets sealing probably. I advised the customer of my findings and am ordering the door gaskets and CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service. W11557001; ordrng 2 W10917313 (RC door gasket)s and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 W11649966 (Mullion)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Leander, Texas 78641
Brandon B
Job Details: 05/01/2025
Arrived on-site for dishwasher not working. The customers actually complaint was that sometimes it leaves detergent in the dispenser. I ran diagnostics and got no error codes. No leaks found. I adjusted the drain hose. Advised customer to stop using pods and showed her how much liquid detergent should be used. Also advised to start using rinse aid. No parts used. Unit is operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Austin, Texas 78701
Leonardo
Job Details: 05/01/2025
"Arrived on site to diagnose unit not draining. Tested the unit and found both filters heavily clogged. Cleaned the filters and ran a test cycle. Found the upper and lower spray arms were also clogged. Cleared both spray arms. The unit drained properly, but the disposal was backing up. Cleared the disposal, and the unit then drained correctly. Advised the customer to keep the disposal clear, as backups can prevent the dishwasher from draining properly. Also recommended better pre-rinsing of dishes large food debris such as spaghetti noodles was found inside the unit, which can block the drain hose. Ran a final test cycle; unit is now operating and draining correctly. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, Texas 78641
Brandon B
Job Details: 05/01/2025
Arrived on-site for dishwasher leaking. I verified the issue. Unit isn't throwing codes. I ran in normal for 15 minutes the first time and 10 minutes the second time. I couldn't find any leaks during wash or drain cycle. I explained it could be over suds. No parts used.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hutto, Texas 78634
Justin
Job Details: 05/01/2025
Arrived on site for unit shacking really bad. Upon arrival inspected unit checked for error codes no errors at this time. Made sure unit was properly leveled and suspension was still good unit is brand new. Everything checked out fine ran rinse and spin cycle and monitored unit during full cycle. During cycle unit did not shake violently at all. Spoke with customer informed me happens when doing towels. Informed customer not spread towels around but to roll them up like a basket and throw in like that. Also informed customer not to overload unit especially with towels. No leaks present at this time job completed
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Georgetown, Texas 78633
Tyler
Job Details: 05/01/2025
Arrived on site copy frame with over light not working. On arrival confirmed issue and found d neutral wire not connected on bulb housin. Reconnected wire and found light working as designed. No one abalone Availabile to sign Call complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Georgetown, Texas 78633
Tyler
Job Details: 05/01/2025
"Arrived on store copy washer not filling and showing f8e1. On arrival confirmed issue and found valves failing. Replaced W11688994 valve, w11688995 valve and tested unit it found no leaks and working as designed. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Hutto, Texas 78634
Justin
Job Details: 05/01/2025
Arrived on site for unit having mold and sliding out of cabinet. Inspected unit moving out of cabinet right hand side installer never installed screw. Customer will have husband fix. Inspected unit and found unit did not have a high loop before disposal. Fixed drain line to have a proper high loop. Inspected inside unit but could not find any mold. Checked filter and found alot of food build up. Cleaned vent and all around it. Checked for error codes no errors at this time. Ran a clean cycle with afresh cleaning pod and informed customer how to properly keep unit clean and maintain unit properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Hutto, Texas 78634
Justin
Job Details: 05/01/2025
Arrived on site for unit not locking. Inspected unit and found lid lock disconnected at control. Put connection back on at the control. And tested ran normal cycle twice and lid locked and washed both times. Tried it on quick wash unit locked and ran cycle. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL FREEZER
Model WRFF3436RZ00
Near Taylor, Texas 76574
Justin
Job Details: 05/01/2025
Arrived on site for unit not making enough ice and low water dispensing at dispenser. Unit had a weeping valve unit hose low water flow and only makes about 3 cups of water and day. Went to go replace valve found part possibly defective inside box missing electrical attachment right hand side and shark bite fittings were not inside valve just inside box. Notified supervisor and sent picture advised me to order new valve to be on the safe side. Ordering part office to reschedule ; ordrng 1 W11548535 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Taylor, Texas 76574
Justin
Job Details: 05/01/2025
Arrived on site for unit not spinning during drying cycle. Inspection unit found belt snapped. Replaced belt with one i had on truck stock. Tested unit is now functioning properly and as designed to
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Jarrell, Texas 76537
Tyler
Job Details: 05/01/2025
"Arrived on site for range, not turning on. on arrival Confirmed failure and found breaker tripped. I verify the correct voltage and polarity at the terminal blog and then replace the control w11696067 and bake element w11182108. Tested unit to 500 and found range working as designed, call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78748
Tim M
Job Details: 05/01/2025
"Arrived on site to test unit for continuous draining. Upon arrival customer stated after a cycle is ran, unit will run the drain pump indefinitely until the unit is unplugged. Entered diagnostics, found F3E1 pressure system fault error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control is in the beginning stages of failure. Replaced control (W11603810) and ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Austin, Texas 78749
Tim M
Job Details: 05/01/2025
"Arrived on site to test unit for rumbling noise. Upon arrival customer stated unit started making a strange rumble noise during use. Engaged cycle, heard rumbling originating from the turntable area. Removed ring, and ran motor, no noise. Replaced ring (W11252182) and support (W11245707) as precautionary. Tested unit, noise has been eliminated and unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Austin, Texas 78739
Tim M
Job Details: 05/01/2025
"Arrived on site to test unit for rust on clothes. Upon arrival customer presented issue, clothing items have streaks of rust (images attached). Inspected unit, only rust found inside the basket was on the wash plate and wash plate bolt. All other components have no rust forming. Replaced wash plate (W11510461) and bolt (W10752187). Unit is functioning as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Driftwood, Texas 78619
Tim M
Job Details: 05/01/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gear case (W11454738), agitator base (W11418231) and control (W11502823). Ran a calibration cycle successfully. Started a normal cycle, unit filled and began to agitate properly. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dripping Springs, Texas 78620
Tim M
Job Details: 05/01/2025
"Arrived on site to test unit for oil leaking. Upon inspection found all oil has leaked from the gear case on all bottom end components. Due to oil saturated bottom end components, replaced gear case (W11449840), motor (W11026785), capacitor (W11395618), splutch assembly (W10721967), actuator (W11481722) and belt (W11239857). Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Dripping Springs, Texas 78620
Tim M
Job Details: 05/01/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced vent (W11649995) and control (W11672039). Ran a diagnostic cycle, buzzing noise was still present when the dispenser was engaged. Replaced dispenser (W11412300) and tested, noise has been eliminated. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, Texas 78737
Tim M
Job Details: 05/01/2025
"Arrived on site to test unit for not heating properly. Upon arrival customer stated unit is not heating enough, when at 350? unit will drop below 290?. Started a bake cycle, noticed temps were off by 50? minimum. Entered diagnostics, temp sensor was reading the temperature 50? too high indicating sensor has failed. Replaced sensor (W10859573) and control (W11179310) as precautionary. Started another bake cycle at 350?, temps tracked accurately up to 350?. Unit began to cycle from 340?-360?. Unit is now running as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Lakeway, Texas 78734
Tim M
Job Details: 05/01/2025
"Arrived on site to test unit for lid not latching. Upon arrival customer stated unit wont latch lid and will click multiple times. Tested unit, lid lock is actuating multiple times but is not latching. Replaced lid latch (W11670519) and tested unit, lid is now latching properly. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near New Braunfels, Texas 78130
Andrey
Job Details: 04/30/2025
"Arrived on site to test unit for not draining, tested and found broken harness, replaced harness and installed harness clip, unit is now running as designed no leaks detected job complete installed W11643701, W11755726"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Austin, Texas 78759
Matthew
Job Details: 04/30/2025
"Arrived onsite for wash motor not functioning, detergent not dissolving properly. Found F7E1 wash motor failure. Disassembled motor and corrected impeller. Reassembled and tested. Unit is now functioning properly. Job complete."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Braunfels, Texas 78132
Andrew
Job Details: 04/30/2025
Arrived on site to test unit for not starting. Found blue wire on door switch molex was not installed into molex properly. Secured connection and unit is now working as designed. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Braunfels, Texas 78130
Andrew
Job Details: 04/30/2025
Arrived on site to test unit for noise. Found unit is working as designed. Advised unit will randomly make 'unusual' noises due to metal reacting to heat. No parts replaced at this time. Unit is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, Texas 78725
Tim M
Job Details: 04/30/2025
"Arrived on site to test unit for RC freezing. Upon arrival customer stated food in the RC is freezing on all shelves and dispenser is not dispensing water. Inspected unit, found frost building on the damper cover. Removed cover and ran test 6, found damper is frozen open causing the RC to overcool. Replaced damper (WPW10594330) and tested unit, damper is now opening and closing properly. Removed filter and tested dispenser, unit is now dispensing water. Reinstalled filter, dispenser is now working properly. Unit is running as designed, no leaks detected, job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Cedar Creek, Texas 78612
Tim M
Job Details: 04/30/2025
"Arrived on site to test unit for not cooling properly. Upon arrival customer stated unit will cool for a few days and then the RC will stop cooling. They noticed frost buildup in the FC and have been defrosting the unit. Inspected unit, found evaporator encased in ice due to a defrost issue. Heater is not engaging. Replaced heater (WP12729123) and evap motor (W11334745). Tested unit, all components are properly engaging. If issue returns, recommend a control replacement. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, Texas 78130
Andrew
Job Details: 04/30/2025
Arrived on site to test unit for door coming apart. Found glass retention clip was behind glass on RH side. Secured clip and unit is now working as designed. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Bastrop, Texas 78602
Tim M
Job Details: 04/30/2025
"Arrived on site to replace previously diagnosed parts. Upon arrival replaced left trim (W10761018), right trim (W10761014) and handle (W11730234). Tested unit, unit is now functioning as designed, no one on site for signature, job complete."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Driftwood, Texas 78619
Brandon
Job Details: 04/30/2025
Arrived on site to replace previously diagnosed parts. Found gearcase was not on truck. Ordering gearcase. ; ordrng 1 W11454738 (Gearcase)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Austin, Texas 78759
James K
Job Details: 04/30/2025
"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11409866 tub. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78723
Matthew
Job Details: 04/30/2025
Arrived onsite to replace faulty door latch. Replaced and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78757
James K
Job Details: 04/30/2025
"Arrived on site for Rc door dent. Upon arrival, confirmed dent. Pictures attached. Proceeded to replace door but new door came in defective. Reordering LW10912075 RC door. No water leaks detected at this time. Office to reschedule. ; ordrng 1 LW10912075 (RC door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Austin, Texas 78732
James K
Job Details: 04/30/2025
"Arrived on site for door falling when opened. Upon arrival, found bushing and springs to be faulty. Proceeded to replace WP8268990 bushing (2) and WPW10337934 springs (2). Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
JENN-AIR OVEN
Model JJW3830LL01
Near Austin, Texas 78735
Joe Z
Job Details: 04/30/2025
"Arrived on site to install previously ordered parts. Upon arrival, inspected new door and is bent in 3 areas. Need to reorder. Please inspect new part before arriving. Office to reschedule ; ordrng 1 W11602609 (Lower door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, Texas 78745
Joe Z
Job Details: 04/30/2025
"Arrived on site for not heating. Upon arrival, ran diagnostics and get error code . F7-E1 no heat,F6. Ran automatic test cycle and unit fills washed and drains correctly but heater does not energize. Inspected heater and dont see any visible failure. Test resistance of heater and is OL. Need to replace heater. Replaced heater W10518394. Test unit and heater now operates. Unit is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Round Rock, Texas 78665
Daniel A
Job Details: 04/30/2025
Arrived on site to install previously diagnosed and ordered part. I installed the control and retested the unit. The unit is now operating as designed. No water leaks observed during service. W11683480
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Round Rock, Texas 78681
Justin
Job Details: 04/30/2025
Arrived on site for inverter error. Replaced inverter and tested error still occurring. Proceeded to replacing harness and control error still occurring. Was removed from call due to total 4 hrs spent on unit. Will return visit and replace magnetron need 2man hrs for this call ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78727
Daniel A
Job Details: 04/30/2025
"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor which is causing it to drain continuously. I replaced The control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service.W11607637 no one on site to sign"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Hutto, Texas 78634
Justin
Job Details: 04/30/2025
Arrived on site for unit making high pitched noise. Upon arrival customer showed me a video. Inspected unit found fill tube for ice tray sticking upwards took picture. Fill tube causing water to get down into evap fan area causing it to freeze up. Took pictures of ice build up around evap. When unit goes into defrost causing ice to melt and get into evap fan blade causing pitched noises. Replaced fill tube defrosted ice build up around evap took pictures of all repairs. Customer will monitor unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, Texas 78727
Daniel A
Job Details: 04/30/2025
Arrived on site to install previously diagnosed and ordered part. I replaced the control and reassembled and tested the unit. The unit is now operating as designed. No water leaks observed during service. W11683480
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, Texas 78757
Daniel A
Job Details: 04/30/2025
Arrived on site to install damaged refrigerator left door that was dented. I installed the freezer door. No water leaks observed during service. Job complete. LW10918659.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Georgetown, Texas 78633
Chris
Job Details: 04/30/2025
Arrived onsite for prediagnosed parts upon arrival replaced control Control W11683480 vent W11682810 ran test cycles & diagnostics unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Georgetown, Texas 78628
Chris
Job Details: 04/30/2025
Arrived onsite for prediagnosed parts upon arrival replaced control W11613564 & vent W11682810 ran test cycles & diagnostics no errors found unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Leander, Texas 78641
Chris
Job Details: 04/30/2025
Arrived onsite for prediagnosed parts upon arrival replaced evap motor Wp2315549 fan blade Wp2169142 gasket Wp2304241 gasket wp2155789 tested unit fan unit is working as designed the fan is running creating some noise unit is working as designed temps are good in both fc & rc no ice build up around fan called techline with findings Sr#7741457436 again unit is working as designed
We serviced a
JENN-AIR OVEN
Model JJW6024HL0
Near Liberty Hill, Texas 78642
Chris
Job Details: 04/30/2025
Arrived onsite for prediagnosed parts upon arrival replaced console W11354234 tested unit oven unit is working as designed
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Liberty Hill, Texas 78642
Brandon B
Job Details: 04/30/2025
Arrived on-site to install ordered parts. Installed control panel w11600370. Cycled the unit and everything is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT550SAPW00
Near Fort Cavazos, Texas 76544
Robert
Job Details: 04/30/2025
WDT550SAPW0 Arrived on site for a dishwasher with error code F9E1 not draining. On arrival verified issue not draining further inspection I found drain hose used for drain hose was clogged with debri . Drain hose was not sent with I ordered part office to reschedule for client returning parts just in case needed. No water leaks visible from main water supply. ; ordrng 1 W11693602 (Drain hose)
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Liberty Hill, Texas 78642
Lou
Job Details: 04/30/2025
"Arrived on site to inspect wall oven error code. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1-stuck key. I cleared the code and manually tested each component. I found all operating as designed except the top blower. While the blower was on, I could hear it making a rattling noise. I got out of diagnostics and once the controls reset, I tested the top and bottom ovens and found both heating properly. The customer advised that the unit stops working intermittently and they cycle power st the breaker and it'll start working again, but then stop and throw the error code. I researched the control panel and found it out of stock. I advised the customer that I would have to order the control panel. I am ordering the control panel, lower oven control, upper blower, and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service once the panel arrives. ; ordrng 1 W11449303 (Control panel) and 1 W11448962 (Lower oven control) and 1 W11248652 (Upper blower) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL RANGE
Model WCGK5036PS00
Near Georgetown, Texas 78628
Brandon B
Job Details: 04/30/2025
Arrived on-site for burner not igniting. I verified the issue. I cleaned the spud and found there was liquid blocking the gas. The unit is working as it should. No parts used.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Marble Falls, Texas 78654
Lou
Job Details: 04/30/2025
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the bin empty and the reservoir empty as well. I placed the unit in diagnostics and tested each component and found the when the valve filled the reservoir, water was leaking from the reservoir cap. I found the cap not tightly secured and corrected and it stopped leaking and the unit operated as designed. I advised the customer of my findings. Contacted the customers vendor and requested a POP and they were to send it to the office. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Georgetown, Texas 78628
Brandon B
Job Details: 04/30/2025
Arrived on-site for console not responding. I verified the issue. The console was locked up. I reset the breaker but it was still locked up. I installed the console(w11659261) and cycled the unit. The oven is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGZBB01
Near San Marcos, Texas 78666
Luis
Job Details: 04/30/2025
"Arrived on site for fresh food temp concerns. At time of visit unit finishing a defrost cycle,let cycle cont. compressor and fans powered on checked fresh food temp reading 35,checked door seals good,changed thermostat. Wpw10511937"
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Pflugerville, Texas 78660
Miguel
Job Details: 04/30/2025
Arrived on site with parts ordered. Removed oven from wall. Removed cooktop. Replaced left rear switch. Verified operation. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Belton, Texas 76513
Jonathan M
Job Details: 04/30/2025
"A drive down site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer advised that the unit will fill and drain, but the water never touches the dishes. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I confirmed that the wash motor would not run and replaced the wash motor assembly. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479."
We serviced a
MAYTAG WASHER
Model WFW92HEFC0
Near New Braunfels, Texas 78130
Andrey
Job Details: 04/30/2025
"Arrived on site to replace previously diagnosed control, WL switch, valve and bellow, replaced and tested unit is now running as designed no leaks detected job complete installed WPW10247306, W11201293, WPW10448876, W11173364"
We serviced a
JENN-AIR OVEN
Model JJW9830DDP30
Near Salado, Texas 76571
Tyler
Job Details: 04/30/2025
Arrived on store to install wp74008383 motor. On arrival installed part amd found unit working as designed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Pflugerville, Texas 78660
Andrew R
Job Details: 04/30/2025
"Arrived onsite for previously diagnosed parts. I replaced the control, console, and seal. Unit now looks and operates as designed. No leaks are present at time of service. Call complete. Installed W11613564 CONSOLE, W11213719 CONSOLE SEAL, AND W11683480 CNTRL."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM04
Near Austin, Texas 78754
Andrew R
Job Details: 04/30/2025
Arrived onsite for freezer door dented. I checked unit 6303 which was written on the board to be the correct unit. 6303 had no dents and the M/S didn't match. I checked 6203 aswell just in case and same issue. M/S didn't match. Customer is going to need to find the correct unit. I gave him the serial so he could match it up to the unit. Office to RS when unit can be found. No parts installed.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, Texas 78628
Chris
Job Details: 04/30/2025
Arrived onsite to inspect washer not going through cycles upon further inspection found broken wire harness replaced harness W11643701 ran diagnostics found f2e1 code bad control replaced control W11513246 ran diagnostics & test cycles again found unit is making a grinding noise lift unit to see removed cover & pulley found splutch is shredding ordering parts splutch assembly W10721967 belt w11239857 gearcase W11449840 ; ordrng 1 W10721967 (Splutch assembly) and 1 W11239857 (Belt) and 1 W11449840 (Gearcase)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, Texas 78732
James K
Job Details: 04/30/2025
"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11087438 motor evap, W11026416 bin cover, W11098158 bin frame and W11026418 trivet bin. Made sure drain line and cleared and all first buildup is melted and dried. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Horseshoe Bay, Texas 78657
Lou
Job Details: 04/30/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the reservoir, reservoir drain pump and external drain pump and tested the unit. Once the reservoir filled and the recirculation pump came on, the pump began to make a loud screaming noise. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed. W11539855, 11542867, W11614100, W11542868"
We serviced a
KITCHENAID FREEZER
Model KBBR306ESS05
Near Horseshoe Bay, Texas 78657
Lou
Job Details: 04/30/2025
"Arrived on site to install previously diagnosed and ordered parts. Due to the ice bin left slide and the freezer drawer left slide being bent and not allowing the drawer to fully close, I removed and replaced the ice bin left slide and both freezer drawer slides and tested. Unit is operating as designed. I demonstrated for the customer as well. No water leaks observed during service, job completed. 2306117, W110650036"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Belton, Texas 76513
Jonathan M
Job Details: 04/30/2025
"Arrived on site for a washing machine that is flashing an F5 E2 (door lock error) code. Inspected unit and work area. The customer advised that the unit was in the middle of a wash.Cycle, and then would not unlock the door. She advised that when it did unlock the door, the unit has not been able to start a cycle since since it will not lock the door. I tested the unit and confirmed the customers complaint. I found the unit attempt to lock the door but continue clicking as though it was unable to. I replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete. W11565030."
We serviced a
WHIRLPOOL RANGE
Model WEC530H0DB0
Near Copperas Cove, Texas 76522
Robert
Job Details: 04/30/2025
WEC530H0DB0 Arrived on site for a range not heating correctly. On arrival verified issue bake element has failed I replaced and tested product works as it's designed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Belton, Texas 76513
Jonathan M
Job Details: 04/30/2025
"I arrived on site for a drier that has no power. Inspected unit and work area. The customer advised that before it, they lost power, they noticed that the user interface was getting steam inside of it. I did confirm no power on the unit but found proper voltage and polarity going to the terminal block. I verified proper voltage going to the control and checked voltage going to the user interface. I found proper voltage going to the user interface, but found moisture inside of the user interface assembly, causing the failure. I gained access to the back and found the vent hose clogged with three cups of water. I did advise the customer that it appeared that they had a venting issue. I checked the attic and could not find any abnormality within the attic, but could not see the whole venting system due to the blown insulation. I stepped outside and checked the venting, going through the roof and it appeared that there was a vent screen over the vent cover potentially causing the restriction of airflow. I did advise the customer that they would need to have that checked by their builder.In order for the machine not to continue to have issues. I replaced the control panel and tested the unit. I did find the unit working and operating as designed, but still found an airflow restriction within the wall. The customer contacted the builder and they will be working on the venting issue. Call complete. W11378949."
We serviced a
MAYTAG DISHWASHER
Model MED6630HW1
Near Fort Cavazos, Texas 76544
Robert
Job Details: 04/30/2025
MED6630HW1 Arrived on site for a dryer not heating. On arrival verified issue dryer not heating. I took apart dryer tested all fuses they passed then i tested heater part has failed I replaced and tested product works as it's designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Moody, Texas 76557
Jonathan M
Job Details: 04/30/2025
"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that she's unsure if the unit is even heating at all because the clothes do not come out dry. I checked voltage and found proper voltage and polarity. I checked all heating components and found all of them showing continuity. I tested the dryer and found the dryer, tumbling and heating as designed. I checked the customer's venting system and found the vent was completely crushed.As the unit was pushed up against the back wall. I advised the customer that the issue appeared to be with their venting and went over recommendations on a new dryer vent. The unit is working and operating as designed. Call complete. No parts were installed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Horseshoe Bay, Texas 78657
Lou
Job Details: 04/30/2025
"Arrived on site to install previously diagnosed and ordered parts. Due to the valve failure and the inlet tube, water slide tube and reservoir being beyond able to clean, I removed and replaced the mentioned parts and tested the unit. Unit is operating as designed and no water leaks observed during service. I did find the unit is on a filtration system and the water inlet flow is very slow. I tested the water at the sink next to the unit and found the water pressure is very slow to a trickle. I recommended the customer replace the filter on the filtration system to get better water flow/pressure. Job completed. W10897719, W10863947, W11033204, W11614100"