Near Austin, TX 78746
Scott
Job Details:
06/14/2018
Arrived on site for slow drying . Ran air vent test , failed both with and with out duct on. Checked all thermostats and heater , all checked normal . Took blower wheel housing off and found it jam packed with lint . Cleaned lint out of housing . Ran air test again , passed with duct on . No lint build up inside of unit at time of service . Job complete . Wp elect dryer
Near Burnet, TX 78611
Thomas L.
Job Details:
06/14/2018
Arrived on site for drum not rotating. Found drum binding on front seal. Corrected seal issue and tested. Dryer is clean of lint.
Near Austin, TX 78724
Joseph C.
Job Details:
06/14/2018
KMHS120ESS4 I’ve done on site for “open/close door error” inspected unit and found lower interlock mechanism not engaged with door tab. Adjusted lower interlock. Tested unit. Unit is performing as designed.
Near Leander, TX 78641
Lou
Job Details:
06/14/2018
arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. As soon as the unit filled and began to wash, the unit began leak at or near the diverter. I immediately shut the unit off and quoted the customer for repairs..$210.98 for sump/motor assembly, DW625 $179.99 and total with tax was $423.23. Customer advised that he would purchase a new unit and paid the diagnostics fee of DW100 $108.24. I ran the drain pump again to drain any excess water from the unit. Instructed customer of detergent use and care for the unit. No water leaks at the end of service.
Near Austin, TX 78748
Robert
Job Details:
06/14/2018
WTW4816FW2 Arrived on job for complaints of no cold water. Found cold water valve not closing allowing water to come in wail off. Replaced valve and test operation normal. No additional leaks detected. Job complete
Near Austin, TX 78703
Connor M.
Job Details:
06/14/2018
KUIC18PNTS1 kitchenaid ice machine Arrived on site to test unit for not making ice. Found in step diagnostic that compressor would not power on. Pulled unit to check compressor electricals and found compressor has been being leaked on for several years causing a hole to form in The compressor. Customer decided to replace unit before i generated a quote. Collected second appliance swrvice charge. No leaks detected.
Near Austin, TX 78703
Connor M.
Job Details:
06/14/2018
KUDE201XSS8 kitchenaid dishwasher Arrived on site to test unit for water remaining in tub after wash intermitently. Found error for stuck check valve. Customer has never ran a clean cycle. Visually inspected check valve and fiund no failure. Instruct on running clean dishwasher cycle and also corrected drain loop issue. Unit working properly, no leaks detected. Collected for service not listed minor
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
06/14/2018
ED5PBAXVY00 (SxS Refrigerator) - Arrive onsite to conduct sealed system repair on SxS refrigerator from prior tech's diagnosis. Removed compressor and drier. Installed new compressor, UV drier using braising method. Vacuumed system down to -25psi. Charged unit with 5.0oz of R134a refrigerant. Powered unit up. Found good first pattern on evaporator. No other issues found at this time. No water connections made to unit.
Near Austin, TX 78733
Paul
Job Details:
06/14/2018
Maytag Washer Model MHW7000XW0. Arrived onsite for the washer with a broken door handle that needs the door replaced that the customer already has. I found the outer door broken. I removed the door and replaced the outer door. I reinstalled the door and made sure the door opened and closed properly. Call complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
06/14/2018
RF265LXTY3 (Freestanding Range) - Arrived onsite to install parts to free standing range from prior tech's diagnosis. Removed cooktop to replace RF Element. Removed back cover and removed and replaced LF infinite switch. Found also RF Infinite burnt as well. Will need to order WP3149400. R/S date for 6/18 per SP. Reassembled. No other issue found.
Near Georgetown, TX 78633
Dona
Job Details:
06/14/2018
Arrived on site for high temps in ff section. Found evap cover caked with ice. Will need to replace evap cover with fan. Customer will defrost unit before return. Also found freezer is built up heavily with ice, will need new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Will need to replace UI as well. Will seal around freezer door and ff section upon return with silicone. All water connections dry. Sarah assisted with reschedule and parts.
Near Austin, TX 78721
Joseph C.
Job Details:
06/14/2018
NTW4516FW2 Arrived on site for “not completing cycle” complaint. Inspected unit and found door latch faulty. Ordering new. Return for repairs on 06/18. No leaks detected, at time of service.
Near Leander, TX 78641
Lou
Job Details:
06/14/2018
arrived on site to inspect refrigerator making loud noise and frost buildup in fc. Upon further inspection, I found that when the unit kicks on the condenser vibrates badly making a loud noise. Also, I found that the fc door would not close on its own and there was a small amount of frost buildup on the food inside the fc. I checked the gasket for any gaps and the gasket was sealing properly. The fc light did not come on, but once I pushed the switch in and released it, the light came on. I verified the ice pattern on the evaporator and there was no ice buildup on the Evap. I moved the unit out of its space and then placed it back and leveled the unit. I then placed a piece of foam in between the condenser and the chassis and the loud noise stopped. After leveling the unit, the fc door closed on its own like it's supposed to. I found small gapping between the chassis and the fc chamber on both sides and sealed it using manufacturers approved silicone. Advised the customer that the unit
Near Waco, TX 76708
Mike G.
Job Details:
06/14/2018
ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....
Near Waco, TX 76708
Mike G.
Job Details:
06/14/2018
ASI2575FRS00, Arrived on site for unit making a noise checked unit and found that the condenser is vibrating on bracket Reposition condenser and is no longer vibrating and unit is no longer making noise checked unit for water leaks and no leaks found at time checked of srv..l unit checked fine at this time....
Near Granite Shoals, TX 78654
Thomas L.
Job Details:
06/14/2018
Arrived on site for poor washability. Found that motor failed and would not run. Replaced and tested and all water connections were dry.
Near Elgin, TX 78621
Nathaniel B.
Job Details:
06/14/2018
Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details:
06/14/2018
Model WRT518SZFM00, Arrived on call for icemaker not making any ice and and water is dripping in to the ice bin and freezing the ice bin cubes in clumps, found that ice maker is making ice but when fills with water it runs in to the ice bin is the complaint, found that sleeve that is over the fill tube was not inserted in to the fill cup properly, inserted sleeve in to fill cup and tested and no leaks, all checks good, call complete.
Near Leander, TX 78641
Steve C.
Job Details:
06/14/2018
Near Manor, TX 78653
Wesley
Job Details:
06/14/2018
Clogged washer drain.
Near Austin, TX 78703
Connor M.
Job Details:
06/14/2018
WDT780SAEM2 whirlpool dishwasher Arrived on site to install parts for repair. Installed float housing, float and gasket. Unit working properly, no leaks detected.
Near Austin, TX 78723
Joseph C.
Job Details:
06/14/2018
WDF560SAFM2 Arrived on site for “unit not cleaning dishes completely” complaint. Inspected unit and found inlet valve loaded with grit from water lines. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78704
Robert
Job Details:
06/14/2018
KUIX305ESS2 Arrived on job for complaints of too much ice. Thermistor for bin not in range. Replaced thermistors run test for all thermistors and change ice thickness to max.
Near Georgetown, TX 78633
Dona
Job Details:
06/14/2018
Arrived on site for high temps in ff section. Found evap cover caked with ice. Will need to replace evap cover with fan. Customer will defrost unit before return. Also found freezer is built up heavily with ice, will need new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Will need to replace UI as well. Will seal around freezer door and ff section upon return with silicone. All water connections dry. Sarah assisted with reschedule and parts.
Near Lago Vista, TX 78645
Jerry C.
Job Details:
06/14/2018
MET8720DS01 Arrived to inspect burnt cooktop. I found the front right element appeared to have experienced an over-temperature issue. I removed and replaced the element due to thermal limiting being controlled at that point and replaced the cooktop. Operational test good.
Near Woodway, TX 76712
Mike G.
Job Details:
06/14/2018
KDTM354DSS4, Arrived on site for door will not shut checked unit and found the dooe strike is damaged and will let the door to shut and start the unit replaced door strike and checked unit after repair and found that the door is now shutting properly and unit is now starting checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Woodway, TX 76712
Mike G.
Job Details:
06/14/2018
KDTM354DSS4, Arrived on site for door will not shut checked unit and found the dooe strike is damaged and will let the door to shut and start the unit replaced door strike and checked unit after repair and found that the door is now shutting properly and unit is now starting checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Manchaca, TX 78652
Luis
Job Details:
06/14/2018
Refrigerator-replaced water filter housing
Near Manor, TX 78653
Wesley
Job Details:
06/14/2018
Repairing freezer door alignment for better seal.
Near Granite Shoals, TX 78654
Thomas L.
Job Details:
06/14/2018
Arrived on site for no ice and standing water in unit. Found failed drain pump. Replaced and tested. All water connections were dry. Entered cabana via key in flower bed which I returned after repairs were completed.
Near Austin, TX 78703
Connor M.
Job Details:
06/14/2018
WDT780SAEM1 whirlpool dishwasher Arrived on site to test unit for dishes not drying. Ran diagnostic cycle and confirmed heater is operating. Found rinse aid dispenser empty. Instruct customer on proper use and care. No leaks detected.
Near San Marcos, TX 78666
Carlos G.
Job Details:
06/14/2018
Arrived onsite for customer compliant of door and exhaust issues. Found exhaust behind unit crushed (builder to replace. Also adjusted catch on door. All checks ok now. Job complete.
Near Austin, TX 78746
Scott
Job Details:
06/14/2018
Arrived on site for heater catching fire . Ran diagnostics got low water and sensor error codes . Checked heater all checked good , some minor white discoloration due to soap build up .heater ohm out normal and no burn marks on element . Ran test cycle and got sensor error at end of cycle , all else checked normal .Did find sensor shorted out , more then likely causing heater to run hotter and longer then normal . Ordering sensor and will bring back control only if needed .
Return 6/18 . No water leaks detected at time of service .
Near Leander, TX 78641
Steve C.
Job Details:
06/14/2018
Near Hewitt, TX 76643
Mike G.
Job Details:
06/14/2018
WFE540H0AS0, Arrived on site for unit not heating properly, checked unit and found that the bake element is shorted out replaced bake element and checked unit and unit is now heating properly unit checked fine at this time....
Near Hewitt, TX 76643
Mike G.
Job Details:
06/14/2018
WFE540H0AS0, Arrived on site for unit not heating properly, checked unit and found that the bake element is shorted out replaced bake element and checked unit and unit is now heating properly unit checked fine at this time....
Near Austin, TX 78701
Luis
Job Details:
06/14/2018
Refrigerator-repaired water lines and ice dispenser door
Near Austin, TX 78744
Connor M.
Job Details:
06/14/2018
NTW4516FW2 Amana washer Arrived on site to install control for failure. Installed and tested unit. Unit working properly, no leaks detected.
Near Georgetown, TX 78633
Dona
Job Details:
06/14/2018
Arrived to find right door sitting lower than left door. Found door adjuster is maxed out. Found door cams worn down, replaced door cams. Verified door sealing properly. Doors are level. All water connections dry. Unit checks good.
Near Seguin, TX 78155
Leonardo
Job Details:
06/14/2018
Maytag dishwasher door not closing model: MDB8959SFH0. Arrived on site to test unit for door not closing. Found right side track not going all the way back making upper rack not go all the way back. Making door hit rack making door not close. Replace dleft and right track test unit and unit test good door closing all the way no leaks present job complete
Near San Marcos, TX 78666
Carlos G.
Job Details:
06/14/2018
Arrived onsite for customer compliant of noise issues. Ran test cycle and found screw in between basket. Corrected issue.
Near Marble Falls, TX 78654
Thomas L.
Job Details:
06/14/2018
Arrived on site or dryer not drying properly. Tested unit and found unit was heating but not venting. Further diagnosis found blower wheel loose on motor shaft. Correct the blower wheel and re-tested. Unit is operating properly. Dryer vent is clean and new.
Near Austin, TX 78748
Connor M.
Job Details:
06/14/2018
AER5630BAB0 Amana range Arrived on site to install harnesses for repair. Found other harnesses for burners needed. Parts research. Office to schedule directly.
Near Hewitt, TX 76643
Mike G.
Job Details:
06/14/2018
KOSC504ESS00, Arrived on site for unit will not power on checked unit and found that inline fuse and TOD are bad replaced part and checked unit after repair and unit is now powering on and unit is heating unit checked fine at this time....
Near Hewitt, TX 76643
Mike G.
Job Details:
06/14/2018
KOSC504ESS00, Arrived on site for unit will not power on checked unit and found that inline fuse and TOD are bad replaced part and checked unit after repair and unit is now powering on and unit is heating unit checked fine at this time....
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/14/2018
Model WRX988SIBM03, Arrived on call for still leaking water from dispenser area, installed parts that previous tech ordered but one of the clips not needed because there is only one clip and the previous tech ordered 2, checked operation of water and calling for ice and all checks good, no water leaks after repair. Call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/14/2018
Model WRX988SIBM03, Arrived on call for still leaking water from dispenser area, installed parts that previous tech ordered but one of the clips not needed because there is only one clip and the previous tech ordered 2, checked operation of water and calling for ice and all checks good, no water leaks after repair. Call complete.
Near Killeen, TX 76549
Arthur B.
Job Details:
06/14/2018
KRMF706ESS01 (5 Door French Door Refrigerator) - Arrive onsite to install new freezer drawer to French door refrigerator from prior tech's diagnosis. Removed broken drawer and installed new replacement. Drawer slides open and closes and intended. No other issues found. All water connects were dry at time of service.
Near Rollingwood, TX 78746
Scott
Job Details:
06/14/2018
Kitchenaid microwave w/trim kit . Turntable motor
Near Georgetown, TX 78633
Dona
Job Details:
06/14/2018
Arrived on site for unlevel grates. Found back right grate unlevel rocking a level. Replaced with new grate kit. Applied level throughout grate surface and found no rocking. Unit is working to spec and grates are level.
Near Killeen, TX 76549
Arthur B.
Job Details:
06/14/2018
MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer dispenser broke off and won't stay on. Confirmed issue. Installed new barrel and dispenser. Calibrated unit. Unit calibrated successfully. No other issues found at this time. All water connections were dry at time of service.
Near Austin, TX 78746
Luis
Job Details:
06/14/2018
Refrigerator-replaced failed thermostat
Near Georgetown, TX 78626
Dona
Job Details:
06/14/2018
Arrived on site for no wash condition, found motor seized. Found drain solenoid is not engaging. Will have to replace wash impeller and tub connector due to removing from tub. solenoid-48.80
Impeller kit-67.75
Connector for pump-34.42
Pump and motor-249.71
Labor-dw-120 224.99. Total 677.29
Customer is not wanting to complete the repair today. Will call office if decides to repair.
All water connections dry, SW collected service fee of 108.24.
Near Georgetown, TX 78626
Dona
Job Details:
06/14/2018
Arrived on site to install deli control and user interface. Previous tech found deli control shorted not allowing for ice production or water flow due to affecting valve performance. Previous tech also found that the user interface was not allowing for all selections. Replaced both UI and deli control, verified water valve working on door for water flow. All water connections dry. All parms check good.
Near Marble Falls, TX 78654
Thomas L.
Job Details:
06/14/2018
Arrived on site for no ice dispensing. Found shaft coupling cracked. Replaced shaft and operations are now normal. All water connections are dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/14/2018
Model KUDS35FXSSA, Arrived on call for grinding noise from pump motor assem., replaced pump motor assem. That previous tech ordered and tested and noise is gone, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/14/2018
Model KUDS35FXSSA, Arrived on call for grinding noise from pump motor assem., replaced pump motor assem. That previous tech ordered and tested and noise is gone, no water leaks after repair, call complete.
Near Hewitt, TX 76643
Mike G.
Job Details:
06/14/2018
MDB7749SBM2, Arrived on site for unit will not start, checked unit and found that the control lock is on and customer did not know that the unit had a control lock and did not know how to turn it on or off turned off control lock and tested unit and unit filled and washed and drained checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Hewitt, TX 76643
Mike G.
Job Details:
06/14/2018
MDB7749SBM2, Arrived on site for unit will not start, checked unit and found that the control lock is on and customer did not know that the unit had a control lock and did not know how to turn it on or off turned off control lock and tested unit and unit filled and washed and drained checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....
Near Georgetown, TX 78628
Lou
Job Details:
06/13/2018
arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested. Unit would fill and then go directly to drain mode. I attempted to test again and the unit did the same. I quoted the customer $239.56 for sump/motor, $166.09 for a control and DW170 $179.99 for labor/service fee for a total of $633.95 including tax. I advised the customer that this quote is good for 30 days. Customer advised that he would discuss with his wife and get back to us on whether or not they would go forward with the repair. No water leaks observed during service.
Near Georgetown, TX 78628
Thomas L.
Job Details:
06/13/2018
Arrived on site for nomdrain/operation, found defective drain pump. Replaced and tested unit. All water connections were dry.
Near Taylor, TX 76574
Nathaniel B.
Job Details:
06/13/2018
Model WED4815EW1, Arrived on call for dryer door seal has came off, installed new dryer door seal with adhesive, all checks good, did half to have customer reset breaker to get dryer to power back on, all checks good call complete, dryer vent is clear.
Near Taylor, TX 76574
Nathaniel B.
Job Details:
06/13/2018
Model WED4815EW1, Arrived on call for dryer door seal has came off, installed new dryer door seal with adhesive, all checks good, did half to have customer reset breaker to get dryer to power back on, all checks good call complete, dryer vent is clear.
Near Georgetown, TX 78628
Lou
Job Details:
06/13/2018
arrived on site to inspect gas leaks in a range. Upon arrival, the customer advised that they had the gas company inspect the unit for gas leaks and found a high amount of carbon monoxide coming from the unit when the oven is on. I checked the unit for gas leaks using liquid leak detector at the main gas line behind the unit, at all gas connections to the oven, but could not check the valves at the cooktop burners because I could not get all of the burner heads off due to years of corrosion on the screws. I attempted to drill out some of the screws but my drill bit broke and a few screw heads broke off. At this time, I cannot go any further without any drill bits. Office to order four burner orifices, three burner heads, eight screws, and a CO2 detector and get authorization for parts. Office to schedule return service. No gas leaks detected during service and gas supply was turned off to the unit rose service.
Near Blanco, TX 78606
Connor M.
Job Details:
06/13/2018
W8TXNGMWQ03 whirlpool refrigerator Installed valve and sealed gasket to door with heat gun. Unit working properly, no leaks detected.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/13/2018
Model WRB322DMBW00, Arrived on call for no cool complaint from the fridge and compressor extremely hot, found unit unplugged today so when plugged unit in compressor does not sound normal and is drawing 1.86 amps and very little heat exchange on discharge line after about 10 min. Of run, installed sealed system parts ordered by prior tech, and know is getting good heat exchange and temps are pulling down in fridge, customer to allow for 24-48 hours for proper cooling, call complete, unit is not connected to water.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/13/2018
Model WRB322DMBW00, Arrived on call for no cool complaint from the fridge and compressor extremely hot, found unit unplugged today so when plugged unit in compressor does not sound normal and is drawing 1.86 amps and very little heat exchange on discharge line after about 10 min. Of run, installed sealed system parts ordered by prior tech, and know is getting good heat exchange and temps are pulling down in fridge, customer to allow for 24-48 hours for proper cooling, call complete, unit is not connected to water.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/13/2018
Model LGGF3042KFN, Arrived on call for f10 and f13 error, f10 is run away temp and f13 is bad eeprom, found the oven sensor is out of range and also unplugged power for more than 30 seconds and f13 appears will need control and sensor , control 113.55, probe 42.96, service /labor co150 189.99 which = 346.50 plus tax 28.59 which = 375.09, customer agreed to est., skyped office parts and talked to kristen and will reschedule for 6/18/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
06/13/2018
Model LGGF3042KFN, Arrived on call for f10 and f13 error, f10 is run away temp and f13 is bad eeprom, found the oven sensor is out of range and also unplugged power for more than 30 seconds and f13 appears will need control and sensor , control 113.55, probe 42.96, service /labor co150 189.99 which = 346.50 plus tax 28.59 which = 375.09, customer agreed to est., skyped office parts and talked to kristen and will reschedule for 6/18/18
Near Buda, TX 78610
Kevin
Job Details:
06/13/2018
Arrived on site and rebuilt washing machine again replacing your place and all attached parts. Ran a diagnostic cycle and could not hear clicking again, ran a calibration and still could not verify any clicking. No further repair can be done to address noise on this washing machine as all possible parts have been replaced. No water leaks from connections at time of service, job complete.
Near Belton, TX 76513
Steve C.
Job Details:
06/13/2018
Near Spring Branch, TX 78070
Robert
Job Details:
06/13/2018
MEDX655DW1 Arrived on job for complaints of noise. Found support wheels need to be replaced. Replaced wheels and test . Normal operation
Near Austin, TX 78738
Paul
Job Details:
06/13/2018
Maytag Washer Model MFW9700 SQ1. Arrived on site for the washer with the basket loose. I found the front right shock absorber had come loose but wasn’t broken and was still in good shape. I reconnected the shock and tested the unit in the auto cycle. The unit is working as designed. Call complete.
Near Austin, TX 78725
Joseph C.
Job Details:
06/13/2018
WMH31017FB0 Arrived on site for “lower light out and interior light clicking” complaint. Inspected unit and found control, interlocks and microswitches faulty. Removed and replaced interlocks, microswitches and control. Tested unit. Unit is performing as designed.
Near Johnson City, TX 78636
Connor M.
Job Details:
06/13/2018
MZD2766GEB maytag refrigerator Arrived on site to test unit working not cooling in ff section. Found evap frosted over. Forced defrost and unit defrosted. Diagnosed bad ADC. Replaced and tested unit. Unit working properly, no leaks detected.
Near Kingsland, TX 78639
Thomas L.
Job Details:
06/13/2018
Arrived on site for intermittent operation. Found unit totally operating properly today. After talking with customer I suspect user interface to be the problem but cannot be sure. Dryer is clean. Repair estimate of $500 for user interface and $400 for main control. Customer does not want to take that gamble as the unit is working at this moment.
Near Austin, TX 78748
Kevin
Job Details:
06/13/2018
Arrived on site and found control panel is unresponsive, replaced control board and paddle and all function has returned to dishwasher. Started a cycle on normal and it is progressing properly. No water leaks from connections at time of service, job complete.
Near Canyon Lake, TX 78133
Robert
Job Details:
06/13/2018
WRF954CIHM00 Arrived on job for complaints of no ice found valve working but icemaker not harvest. Replaced icemaker. No leaks detected at time of service.
Near Austin, TX 78735
Scott
Job Details:
06/13/2018
Arrived on site for door lock error . Ran diagnostics got only door lock f5-e2. Tried to run diagnostics cycle but lock wouldn’t even click . Replaced lock ran diagnostics test , all checked normal . No water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Connor M.
Job Details:
06/13/2018
KOCE500ESS05 kitchenaid oven Arrived on site to install parts for inconsitent cooking. Installed cooling fan and humidity sensor. Unit working properly.
Near Austin, TX 78728
Lou
Job Details:
06/13/2018
arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and checked for error codes. Unit showed F7/E1 error code heating/ no heat. I cleared the error code and continued with diagnostics and at the end of diagnostics there were no error codes. I verified the drain pump working and the heating element. Before I began diagnostics, I found an unused detergent pod in the bottom of the tub and I removed it before starting testing. During diagnostics, I found a large amount of detergent suds inside the unit. I recommended that the customer stop using pods and switch to a liquid or liquid gel as the pods produce too much detergent suds for such little water being used. Advised customer to use no more than two teaspoons of liquid detergent per wash. Advised customer that the element was reset and is now working properly as is the entire unit. I explained what using too much detergent does to a unit as it interferes with the control
Near Austin, TX 78728
Lou
Job Details:
06/13/2018
arrived on site to inspect dishwasher door making a popping sound when opening. Upon arrival, the customer advised that she just purchased the unit and when she opened the door all the way, it made a loud popping noise and then she noticed a dent at the bottom left corner (pic taken). Upon further inspection, I found that the kick panel was badly damaged and when opening the unit door all the way down, the door catches the panel which is causing the popping noise and caused the dent in the door. This is due to installation. I removed the kick panel and tested the door and the door operates as designed. I adjusted the kick panel so that it did not catch against the door until I could return and replace both the panel and door. Office to order panel and door (SS) and scheduled return service for 06/19/18 KC. I will return with prediagnos end parts in case they are not included with door assembly. I placed the unit in diagnostics and tested. Unit operates as designed. No water l ask obser
Near Austin, TX 78728
Lou
Job Details:
06/13/2018
arrived on site to inspect dryer not heating. Upon further inspection, I placed the unit in diagnostics to check for error codes and received error code F4/E3 restricted air flow. I placed my dryer air flow tester inside the unit at the vent and tested and the tester did not fall off the hanger as it should. I tested thee times and had the same results each time. I placed my thermal couple inside the drum at the vent and tested the unit for heat and for the readings they were, 247, 256, and 261. This verified that the unit is heating correctly. I removed the vent tubing from the unit to verified air flow and the unit has great air flow. I checked the the lint filter and found that there was lint on the filter but not enough to restrict air flow. I recommended to the customer that they have someone who specializes in vent cleaning to come and clean their vents and make sure that they don't use a leaf blower to do such, but a vent snake. No lint observed during service.
Near Austin, TX 78728
Lou
Job Details:
06/13/2018
arrived on site to inspect dishwasher third level rack falling. Upon further inspection, I found that the wheels on the third level rack were broken and causing the rack to fall off track. Also found that one of the stops on the top rack was broken, as well. I placed unit in diagnostics to test and unit operated as designed. Office to order third level tracks, both sides, and two stops and scheduled return service for 06/18/18 JA. No water leaks observed during service.
Near San Marcos, TX 78666
Robert
Job Details:
06/13/2018
WFE550S0HZ Arrived on job for complaints of light not working. Found bulb open. Customer will replace bulb. Job complete
Near San Marcos, TX 78666
Robert
Job Details:
06/13/2018
WED4815EW1 Arrived on job for complaints of not drying.
Near Bee Cave, TX 78738
Brandon
Job Details:
06/13/2018
Arrived on site for unit not washing at all, found bad wash motor, I replaced sump, unit tested good. Water lines were dry at time of service.
Near Austin, TX 78739
Connor M.
Job Details:
06/13/2018
MVWB400VQ0 maytag washer Latch 98.24 TL190-159.99 arrived on site to test unit for larch not engaging. Diagnosed failed latch solenoid. Replaced lathc and tested unit. All functions accounted for. Unit working properly, no leaks detected.
Near Austin, TX 78739
Connor M.
Job Details:
06/13/2018
KFIV29PCMS03 kitchenaid refrigerator Arrived on site to install parts for repair. Confirmed with senior tech that valve was problem causing intermittent cooling in freezer. Ff section never lost cooling. Replaced valve drier and stub. Unit working properly, no leaks detected.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
06/13/2018
Arrived on site for F 20 failure code. Found both hot and cold valves working properly. Removed and replaced poor fitting pressure switch hose and tested. All water connections were dry.
Near Austin, TX 78748
Kevin
Job Details:
06/13/2018
Arrived on site and replaced water valve housing diagnosed on previous visit, after replacement ran a calibration cycle and confirm water is operating properly. The customer has started a load on normal and it is progressing properly, no water leaks from connections at time of service, job complete.
Near Austin, TX 78739
Leonardo
Job Details:
06/13/2018
Whirlpool cooktop middle burner flames turning off on low. Model: WCG97US6DS00 Arrived on site to test unit for middle burner turning off on low. Test unit and found clogged orfice, cleaned orfice test unit and unit test good job complete no leaks present at this time.
Near Round Rock, TX 78665
Wesley
Job Details:
06/13/2018
Jammed DW drain. Removed debris. All checks good.
Near Austin, TX 78749
Connor M.
Job Details:
06/13/2018
KFIV29PCMS03 kitchenaid refrigerator Arrived on site to install parts for repair. Confirmed with senior tech that valve was problem causing intermittent cooling in freezer. Ff section never lost cooling. Replaced valve drier and stub. Unit working properly, no leaks detected.
Near San Marcos, TX 78666
Robert
Job Details:
06/13/2018
MVWC415EW0 Arrived on job for complaints not finning cycle. Found drain pipe too low so water not staying in washer. Customer corrected drain issue.
Near Austin, TX 78744
Kevin
Job Details:
06/13/2018
Arrived on site and found user interface is unresponsive, getting washing machine into diagnostic cycle is difficult. Ran automatic test cycle and it did not complete and shut off. Will need to bring back new control board, user interface and console to correct Operation. Will also need drain pump on hand to ensure repair on the next visit. No water leaks from connections at time of service.
Near Georgetown, TX 78633
Cliff
Job Details:
06/13/2018
Kitchenaid dishwasher KUDI02FRWH0. Arrived on site to diagnose a dishwasher that is making unusual noises. Tested unit and found water valve assembly hammering during fill cycle. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Kyle, TX 78640
Robert
Job Details:
06/13/2018
WTW8500DC2 Arrived on job for complaints of not power up. Found the buttons on console not working. Replaced console and test operation now normal. No leaks detected at time of service. Job complete.
Near Austin, TX 78759
Luis
Job Details:
06/13/2018
Refrigerator-installed updated fresh food evap,compressor filter drier,fan blade and back cover
Near Austin, TX 78723
Joseph C.
Job Details:
06/13/2018
WFW72HEDW0 Arrived on site for “leaking from bottom of unit or front seal” complaint. Inspected unit and found door out of alignment. Removed door and adjusted. Reinstalled door. Tested unit, twice. Unit is performing as designed. No leaks detected, at time of service.