Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KHMS145KSS0 Arrived on site to test unit for unit making loud noise and not heating. Tex tunic and found high voltage burned out.

Near Morgan Ln, Austin, TX 78704
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for unit with damaged door. Took pic. Replaced door and tested good

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site for refrigerator not cooling after repairs. Tested and inspected unit and found installed control is failed. Ordering part. Also ordering fans in case needed. Customer would like service as soon as possible. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10162809 (EVAPORATOR FAN) and 1 WPW10239053 (CONDENSER FAN) and 1 WPW10310240 (CONTROL )

Near Ranch Rd 620 N, Lakeway, TX 78734
Robert J.

Robert J.

RANGE WHIRLPOOL WFC150M0EW3 "Arrived on job for complaints of not heating properly. Tested all 4 burners, burners are working properly customer not aware of new style."

Near Wind Chime Way, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived onsite for the refrigerator making a noise. Ran diagnostics and found that this is a new noise which being made by the compressor. Added some permagum to the compressor and compressor components to try and muffle the sound. The compressor noise is a normal noise. Advised that the compressor noise is normal and that there is nothing we can do to get rid of the noise. Just that the refrigerator is asking for more cooling and the compressor is running at its high speed to cool the refrigerator down. Complete

Near Elderberry, New Braunfels, TX 78130
Dylan  T.

Dylan T.

WASHER MAYTAG MVWX655DW1 Arrived on site customer complaint was washer and make a humming noise and not drain washer was full of water so I couldn’t do anything did not have a shop vac of my truck at the time; saved tckt

Near Montrose Cir, Belton, TX 76513
Andy  B.

Andy B.

REFRIGERATOR LG LFXC24726S Arrived on site for refrigerator ice buildup and dispenser issues. Found that water line in door is leaking. Door and dispenser needing replacement. Instructed customer to keep an eye on unit for water leaks.

Near Lipan Apache Bend, Austin, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and replaced closer only to find bushing missing. Ordering bushing to repair. Office to reschedule. ; ordrng 1 W11159608 (BUSHING)

Near Kinney Oaks Ct, Austin, TX 78704
David  Z.

David Z.

OVEN GE PT7800SH1SS "Arrived on site to diagnose an oven that was showing a lower oven thermal sensor short error message. Performed diagnostics optics and found resistance on sensor showing good. Gained access to main control board and tested resistance there and found accurate resistance (1090 ohm). When testing temperatures found. Found 200 degree difference in temp between oven reading and temperature sensor. Recommend replacing main control. Customer jumped on a conference call before I was able to research a total for repairs. ; ordrng 1 WB27X25693 (machine control boarD)"

Near Jester Blvd, Austin, TX 78750
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and replaced console diagnosed on previous visit, after replacement dryer is responding properly, job complete."

Near Forest Hills Dr, Austin, TX 78746
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on job for complaints of no ice found the ice maker box at 55 degrees. Ran diagnostics and no fan to ice box. Replaced control and still no fan. Replaced fan motor and fan returned to normal.

Near W Coll St, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit sides getting hot. Test unit and found gasket was correct found insulation correct called techline and per techline it’s normal for unit to get hot. File#7726304647

Near Strickland Dr, Austin, TX 78748
Joseph C.

Joseph C.

DISHWASHER IKEA IUD8555DX1 "Arrived on site for “noisy operation and not completely draining” complaint. Inspected unit and found drain pump impeller loose on motor shaft. Removed and replaced drain pump motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Berkshire Dr, Austin, TX 78723
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not cycling. Tested unit and found cold water solenoid failed. Homeowner was not able to pay a service fee or for services today and stated she will contact the office on Monday to pay in full for repair prior to scheduling return appointment. Spoke with MS and advised her of situation.Parts (120.08+tax)Svc/Lbr (159.99+tax)Total after tax (303.18); saved tckt

Near Waugh Way, Bastrop, TX 78602
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and found unit operating as designed. Replaced fridge doors and handles to repair. All checks good.

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR LG LFXS24623W/00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I verified the compressor was defective. I evacuated the sealed system. I replaced the compressor, drier, and installed a service tap on the low side of the compressor. I updated the software with a jig. I vacuumed the system and it held a -30 psi vacuum. I charged the unit with 4.41 oz’s of R134A. I tested the unit and found it working as designed. Call complete."

Near Sunset Hollow, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect wall oven display. Upon further inspection, I found the unit on and the display had faint black lines running through it. I cycled the power at the breaker and the lines remained. I contacted Techline and spoke to Ed and advised of my findings. Ed advised to replace the console and that there is a software update coming soon for these units, but the unit will have to be connected to WiFi in order for the updates to process. Provided File #7726297290. I removed and replaced the console and reset it to factory settings. Tested the unit and it operated as designed. Job completed. Customer not available to sign receipt; new build."

Near Astoria St, Cedar Park, TX 78613
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site and inspected microwave and found fuse, Magnetron and capacitor have failed, replaced fuse magnetron, capacitor, and diode and function has been restored to microwave. Job complete"

Near Abana Way, Austin, TX 78748
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and found everything works in diagnostics, it won’t run a normal cycle. Ordering CCU to repair. Office to reschedule. ; ordrng 1 W11334605 (TIMER)"

Near Newning Ave, Austin, TX 78704
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for the washer not working properly. Ran diagnostics and found that the cold water valve is not dispensing water properly. Took cold water hose off and tested. There is good pressure coming from the hose but found that the cold water valve is clogged with sediment. Advise customer to wash in hot water only until we come back to replace water valve. Ordered valve. Office to schedule. ; ordrng 1 W11210459 (valve)

Near W Kingsbury St, Seguin, TX 78155
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW4955HW1 Arrived on site for unit that will not fill with cold water. Tested unit to find an open solenoid coil. Removed and replaced water valve assembly and tested. All operations are now normal and all water connections are dry.

Near Co Rd 124, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived to inspect ice maker with low ice production.Confirmed in test 57 E5 ice maker thermistor.R&R ice maker.Customer told to wait 24 hours for healthy ice production.All water lines were dry at the end of service.Customer satisfied Job complete

Near Oakridge Dr, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to diagnose a refrigerator that is not dispensing ice. Found water valve has seeped and frozen overfill section of icemaker causing ice to build up in bottom of dispenser area. Replaced water valve and damaged ice bucket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Rimrock Ct, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

VENTHOOD KITCHENAID KVWB606DSS2 "Arrived on site for vent-hood having dent in front panel. Inspected unit and work area. Found dent in front of venthood panel (see SD-QuickPic). Found part is not available to replace (see SD-QuickPic). Not able to access model and serial number due to length of chimney vent and not of vent not mounted. Contacted service manager (DW) and was informed to contact tech support. Called tech support and spoke David, got to the part of customer complaint and call was disconnected, after setting on hold for 11 minutes and 22 seconds. Called back to tech support and spoke with Austin, was transferred to trade care team. Spoke with Don,, she stated to have customer contact Whirlpool. (SR#7726302672)."

Near Council Springs Pass, Leander, TX 78641
Wesley P.

Wesley P.

DISPOSAL UNKNOWN Jan-87 Arrived on site and reset disposal. Advised customer on operation. All checks good.

Near Jamestown Dr, Austin, TX 78758
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for damage to front panel. See picture. When the builder removed the plastic covering they found a deep scratch in the panel. Replaced panel. All water connections are dry.

Near Cliffbrake Way, Georgetown, TX 78626
David  Z.

David Z.

WASHER LG WT7300CW.ABWEEUS "Arrived on site to diagnose a washer that would not power on. Performed diagnostics and found good power at wall. Removed control cover and tested voltages at filter. Voltages showing good at filter, and it does have proper voltage going out. Voltage is making it to control and power is dropping there. Ordering new controls EBR79950227 and EBR78898206. Also ordering new filter EAM60991315. Return visit scheduled for 11/11.; ordrng 1 EAM60991315 (FILTER ASSY) and 1 EBR78898206 (CONTROL) and 1 EBR79950227 (CONTROL)"

Near Parkfield Dr, Austin, TX 78758
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for range having plastic on side and back. Inspected unit and work area. Found plastic on side was on countertop and not range. Found customer referring to tech sheet envelope that is on the back of the unit. Removed plastic from countertop and informed customer of tech sheet envelope. Tested unit, all tested good."

Near Longview Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KFIS29PBMS Arrived on site for unit leaking found leaking from evap. Removed cover and found bimetallic shirted. Replaced fan and harness and cleared drain and tested good

Near Equestrian Trail, Austin, TX 78727
Lou S.

Lou S.

OVEN AMANA AGR5330BAS3 "arrived on site to inspect oven not heating. Upon further inspection, I found the Ignitor burnt. I tested the Bake option and the Ignitor never illuminated. I replaced the Ignitor and retested and still the unit failed. Removed and replaced the main control and retested and the unit operated as designed. No gas leaks detected during service, job completed."

Near W Broade St, Leander, TX 78641
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived on site and found breaker issue preventing proper heat. Corrected at breaker. Unit is now operating as designed.

Near Euclid Ave, Austin, TX 78704
David  Z.

David Z.

RANGE AMANA ACR4303MFW3 "Arrived on site to diagnose a range with burners that customer says were cutting off. Performed diagnostics and tested voltage at infinite switches and burners. Voltage was reading good at both the switch and the elements. Advised customer that the burners do cycle and with these new stoves they are regulated at a lower temperature. Burners and switches are all testing good, and no faults have been found. All is working as designed. Customer said he isn’t able to boil water and is dissatisfied with the product. I did explain the reasons for the newer changes and that the burners do feel hot, but they are unsatisfied. Advised to contact manufacturer if they wish to pursue further. Call complete."

Near Mellow Meadow Dr, Austin, TX 78750
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found no power showing on display, found fuse and control board have failed likely due to a power surge in the home. Replaced both and dryer is working again. Explained to customer that any issues with power in the home will need to be corrected before dryer should be used. A repeat of the same issue may result in customer being responsible for payment."

Near Rocky Rd, Kyle, TX 78640
Andy  B.

Andy B.

DRYER MAYTAG MDE2706AYW Arrived on site for dryer not operating tested and inspected unit and found not plugged in all the way. Plugged in properly and tested unit. All operations are normal. No repairs are needed at this time. Office to run card on file.

Near Coyote Ct, Austin, TX 78734
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMDFS24GS01 Arrived on site to test unit for panel coming off. Test unit and found loose screw to panel. Secured panel test unit and unit test good job complete.

Near De Verne St, Austin, TX 78704
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHV0 "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer demonstrated the issue with the unit by pressing heavy cycle and heated dry and start. When they closed the door, the unit shut down and turned the drain pump on. I attempted to place the unit in diagnostics and when I closed the door, the unit failed. I contacted Techline and spoke to Joel and advised of my findings. Joel advised to place the unit in diagnostics ad while doing so the unit did not respond. I was finally able to get it into diagnostics and Joel advised to not press start, but to just close the door which I did and the unit continued to fail. Joel advised to replace the console and main control again and provided File #7726303708. I removed and replaced the console and main control and retested. The unit continues to fail. I am ordering the main control, console, wire harness, drain pump, element, valve, float switch and dispenser and will return w

Near Willowbrook Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed evaporator cover in fresh food found thermistor in wrong location found ice ball on inlet to evaporator,diagnosed restriction at inlet. Installed a new fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip. Installed a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Brins Way, Dripping Springs, TX 78620
Joseph C.

Joseph C.

WASHER LG WT7700HVA "Arrived on site for “no power to unit” complaint. Inspected unit and found control faulty. Attempted to replaced control, but unit must have wrong revision. Posted pics, in “parts hiccups”. One plug is different. Will put in parts research. No leaks detected, at time of service.

Near Jacobson Rd, Manor, TX 78653
James C.

James C.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site and tested operation. I found that the unit heats and cycles properly. I found that the smoke and odor from unit is the food grade mineral oil applied to unit during manufacturing to prevent rust. Instructed customer to allow unit to run for an hour to hour and a half to burn off the oil. Unit operating properly and burning odor is normal for first few operating cycles.

Near Bluebonnet Cir, Burnet, TX 78611
James C.

James C.

RANGE GE C2S900P2M1S1 Arrived on site and tested operation. I found left front burner not igniting properly. Inspected burner base and found to not be aligned properly due to defect in port to L3 orifice. Installed new base and tested. Unit tests good. Job complete

Near McReynolds Ranch Rd, Burnet, TX 78611
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW3 Arrived onsite for customer complaint of top load washer blanket stuck on agitator. Removed and replaced agitator. Removed garment. Reassembled and tested. Unit works as designed. All water connections were dry at time of service.

Near Chapel Rd, Waco, TX 76712
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of French door refrigerator center mullion not closing properly. Found million not springing back. Removed and replaced million. Reassembled. Mullion opens and closed as designed. All water connections were dry at time of service.

Near State Hwy 31 W, Mount Calm, TX 76673
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSC42QVS06 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service

Near Crestone Stream Dr, Austin, TX 78738
Lou S.

Lou S.

WASHER LG WM9000HVA "arrived on site to inspect washer vibrations. Upon further inspection, I placed the unit in diagnostics and tested. The unit operated as designed with no unusual vibrations. Customer advised that the unit shakes profusely. I tested the unit in speed wash with a small load. The unit operated as designed and when it got to spin mode at approximately 6 mins remaining, the unit took a long time to sign as it was attempting to balance itself out. The unit dispensed more water into the tub to assist in balancing. I inspected the shocks and springs. Customer advised that previous company replaced the shocks and told her there was oil coming out of the back of the unit. When I remove the back panel to the rotor, I found no oil (photo). I advised the customer that the unit will sense the load and attempt to balance it before it goes into a full spin and if it can’t balance it, it will not spin. I advised that the floor is possibly not level and the unit rocks back and furth

Near Cactus Mound Dr, Leander, TX 78641
Lou S.

Lou S.

VENTHOOD KITCHENAID KVWB606DSS2 "arrived on site to inspect venthood lights not working. Upon further inspection, I found that the front 2 lights were operating, but the back light did not come on. I found that the harness connectors were not fully seated. Retested the connectors and tested the lights and all lights are operating as designed. No one available to sign for receipt. Job completed."

Near Leander, TX 78641
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "New neighborhood behind San Marcos Academy. Arrived on site and inspected range and found center burner will not ignite, replaced burner head including electrode and it is now operating normally. Job complete"

Near Ladybug Ln, Martindale, TX 78655
Arthur B.

Arthur B.

DISHWASHER LG LDF5545ST Arrived onsite for dealer complaint of dishwasher error code out and not starting. Tilted unit up and found control board shorted. Ordering new control.; ordrng 1 AGM76429503 (CONTROL ASSY)

Near S General Bruce Dr, Temple, TX 76504
James C.

James C.

WASHER MAYTAG MVWB835DC4 Arrived on site and tested operation. I found unit not filling with enough water on deep wash and was only filling to normal level. Inspected pressure hose and found it to be kinked. Corrected issue and tested. Unit tests good. Job complete

Near W 8th St, Georgetown, TX 78626
Dylan  T.

Dylan T.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site customer complaint was not heating install two parts finally got it to heat but found another one that was also bad need to be ordered; ordrng 1 8318268 (thermostat,internal)"

Near S 27th St, Waco, TX 76706
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC302ESS00

Near Anfield Cir, Spicewood, TX 78669
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for customer complaint of door being damaged, found it’s the control and frame that is damaged, ordering control and frame. ; ordrng 1 W11173817 (CONTROL) and 1 W11207441 (FRAME)"

Near Camino Vaquero Pkwy, Austin, TX 78747
Kevin B.

Kevin B.

WASHER FRIGIDAIRE FFTW4120SW "Arrived on site and found connector to drain pump is off, after resetting ran through all test functions and everything is operating normally. There is only cold water Connected to washer. Hot water connection is not available. Stand pipe exits the home through a hole in the wall, explain to customer how only having cold water can affect the performance of the washer, siphoning can also occur with no standpipe in place. Washers location and environment will effect its performance. No water leaks from connections at time of service"

Near Janzet Dr, Kyle, TX 78640
Wesley P.

Wesley P.

MICROWAVE IKEA IBMS1455DS00 Arrived onnsite and used control to repair display. All checks good.

Near Linden St, Austin, TX 78702
James C.

James C.

MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site and tested operation. I found door opening but will randomly get stuck and not open. Accessed actuator and found to not be aligned properly. Corrected alignment and tested. Unit tests good. Job complete

Near Fannin Battleground Ln, Georgetown, TX 78628
Clif L.

Clif L.

DRYER LG DLGX4371K "Arrived on site to diagnose a dryer that is not heating. Tested unit and found sensor system not functional but unit is heating during time dry cycle. Thermistor, blower thermal, and main control will need to be replaced to complete repairs. Office will need to set return appointment.; ordrng 1 6323EL2001B (THERMISTOR ) and 1 6931EL3002M (T-STAT) and 1 EBR83258902 (CONTROL)"

Near Big View Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Arrived on site for ic build up in freezer. Found freezer door gasket not sealing to cabinet causing warm air to enter freezer. Removed ice build up,remolded door gasket,checked door seal good"

Near Alex Ln, Austin, TX 78744
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived onsite to install previous diagnosed parts on refrigerator with little to no cool. I found that the RC evaporator coils were iced over and steamed the ice build up off the RC evaporator and found the drain hose had a restriction. Blew out the restriction and replaced thermistors and control. Tested unit and unit operated as designed. Call complete.

Near La Mesa St, Lago Vista, TX 78645
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 ". Arrived on site to diagnose a refrigerator that appears to be missing an ice guide. Inspected unit and did not find a corresponding ice guide in parts diagrams. Called Whirlpool tech line and spoke to Mike, SR7726287589. Was informed that this piece is not included on all units and this unit does not have an ice guide on it, and it is not an orderable part. Per Whirlpool this is working as designed.

Near Skylark Ln, Hutto, TX 78634
Tyler B.

Tyler B.

DRYER LG DLE7200WE.ABWEEUS Arrived on site for unit not heating . Found thermostats open. Replaced and advised customer to get vent in home checked

Near Enza Dr, Round Rock, TX 78665
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for clock still running off . Called tech line , still waiting for soft wear update to go out . # 7726009562 Did check all wi-fi are connected . Job complete"

Near Great Knot Pass, Pflugerville, TX 78660
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “not making ice, icing up on back of freezer and not cooling” complaint. Inspected unit and found rails needing replacement. Primary problem, however, was that water chute for ice maker, to not be properly inserted into ice maker housing. This caused ice to build up behind freezer drawer and warm moist air caused frosting on back of freezer wall. Removed and replaced rails and reset ice maker chute extension to proper depth. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADW7 Arrived onsite for customer complaint of dishes not getting cleaned. Tested unit and found sump n motor faulty. . All water connections were dry at time of service.

Near Jubilee Springs Rd, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice maker issues. Upon further inspection, the customer advised that the ice bin is difficult to remove. I tested it by trying to remove the bin and find it very difficult to remove. I found that the latch isn’t opening up all the way and getting hung on the strike. I replaced the ice bin and tested and had the customer test it as well. The ice bin removed much easier. Ice maker is operating as designed as it harvested and filled with water. No water leaks observed during service, job completed."

Near Guara Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL MDB5600AWB Arrived onnsite and found valve clogged. Quoted for valve replacement. Replaced but also found motor failure.

Near San Gabriel St, Austin, TX 78705
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7590FW1 Arrived onsite and found unit operating loudly. Instructed on cleaning blower housing of lint from neglect to empty filter. No parts needed. All checks good.

Near W 23rd St, Austin, TX 78705
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dealer complaint of dryer not heating. Removed back panel and found thermal cutoff and element faulty. Removed and replaced both element and thermal cutoff. Reassembled and tested. Dryer now works as designed. No other issues found.

Near S General Bruce Dr, Temple, TX 76504
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4955HW0 Arrived on job for complaints of not spinning. Found broken wire on actuator. After replacement test operation. No leaks detected at time of service.

Near Golfcourse Rd, Austin, TX 78719
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for unit leaking in to freezer. Found ice maker fill to not be the issue. Found evaporator drain clogged with foam, causing water to flow in to freezer floor. Removed evap cover and cleared drain and tested good"

Near Pfluger Farm Ln, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for u it not heating. Test unit and found bad heating element.

Near Westlake Dr, Austin, TX 78746
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised homeowner on best cycles and options to run for best performance. No further repairs are needed and no leaks were found at time of service.

Near Hidden Creek Way, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE LGHB2869TF Arrived on site for refrigerator RC ice maker not making ice. Inspected unit and work area. Found ice maker dry. Performed diagnostics mode and tested inlet valve. Found valve activating but no water to ice maker. Removed water to ice maker and found frozen. Thawed line and insulated with foil tape to keep from freezing again. Tested fill operation and cycled icemaker. All tested good no water leaks detected.

Near Sundrops St, Leander, TX 78641
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived onsite for customer complaint of OTR microwave not coming on. Removed trim and found EMI filter shorted at cooper windings.Removed and replaced filter board. Reassembled and tested unit. Unit now works as designed. No other issues found.

Near Fallen Leaf Ln, Temple, TX 76502
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM704ESS "Arrived on site and inspected dishwasher and found when draining there is a gurgling noise. There is a cabinet between the dishwasher and the connection on the garbage disposal and removed the drawers to find a hose extension was used due to distance. Where the two hoses were connected is leaking water and has caused water damage to the cabinet. Inspected hose underneath sink and found it is pinched. This is causing the back pressure that is causing connection to leak. Homeowner will contact builder due to the damage to the cabinet, leak is due to installation, dishwasher is operating as intended. Took multiple pictures."

Near Cedar Rise Dr, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW5620HW0

Near Hero Way, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived to inspect unit not leveled.Unit was also scraping on the top of the refrigerator door.I used plumbers grease to lubricant the door to prevent the scraping.I removed and replaced the roller and river to level the unit.All water lines were dry at the time of service.Job complete Customer satisfied

Near Lampasas, TX 76550
Dylan  T.

Dylan T.

WASHER MAYTAG MVWX655DW1

Near Old Dallas Rd, West, TX 76691
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD8620HC0 Arrived on site and found unit working as designed. Advised customer on use and care and to have unit exhaust shortened to prevent backflow problems. All checks good.

Near E 8th St, Austin, TX 78702
Andy  B.

Andy B.

OVEN WHIRLPOOL RBS305PRS00 "Arrived on site for oven not heating. Tested and inspected unit and found failed control, tod and sensor.Removed failed parts and replaced with new. Tested unit and unit did not heat. Disassembled unit and reconnected all connections and tested and all operations were normal. After leaving home customer called stating unit is not working again. Ordering parts that could be likely needed. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP8203546 (TERM BLOCK ) and 1 WP8302143 (SUPPRESSOR) and 1 WP8304269 (UI) and 1 WP9760889 (LATCH ) and 1 WPW10340935 (CONTROL )"

Near Coleto Creek Trail, Austin, TX 78732
James C.

James C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. I found very small flame on high and flame would go out when attempting to ignite a second burner. Installed new regulator as there was a lot of pipe dope in original. Tested operation and found unit still having small flames. Pressure will need to be verified by gas company before any further repair. Job complete

Near Spanish Foal Trail, Georgetown, TX 78626
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose a refrigerator making noise in the rear. Performed diagnostics and tested all fans. Evap fans sounded good, but compressor fan sounded a little noisy. Lifted leveling feet and pulled unit out, and found a massive dent / crush in the lower right side by the compressor. Looked in the compressor compartment and did not see any obvious signs of rubbing or vibrating, but was able to tell that even the slightest movement or weight change was causing the frame to shift. Reassembled rear compartment and pushed unit back into its cavity. When turned back on opening a door or changing the weight in the least was causing various noises to come and go, even barely moving the leveling feet could increase or decrease noise from the unit. Any kind of movement or weight change is causing chassis flex on a unit with a crushed damaged cabinet, which is not something that can be fixed with a basic part repair. Unit would need a new cabinet

Near Comanche Cir, Hutto, TX 78634
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to diagnose a dishwasher that was not properly drying. Advised customer on user care guide and to make sure to turn up water temp, and run water before starting, as well as using rinse aid. All is working as designed. Call complete."

Near Gimignano Pl, Hutto, TX 78634
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not working properly. Found that the plug outlet has no power going to it causing the dishwasher to not run. Plug dishwasher into another outlet and dishwasher tested good and no leaks detected. Advised customer to call an electrician to fix the outlet.

Near Legend Meadows, New Braunfels, TX 78130
Richard P.

Richard P.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived onsite for the oven display showing microwave. During inspection found that the part number on the part is different from the part number on the box. Reordered console. Please check the part in the box to make sure it matches the part number on the box. ; ordrng 1 W11351998 (CONSOLE)

Near Settlement Way, New Braunfels, TX 78132
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived onsite install new compressor to built in refrigerator from prior tech’s diagnosis. Removed compressor. Installed new compressor, dye drier, process stub and inverter. Vacuumed unit down to -25. Charged unit with 6.6oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found."

Near Stillwood Cir, Killeen, TX 76543
Brandon C.

Brandon C.

WASHER MAYTAG MVWB835DW3 "Arrived on site for customer complaint of unit not finishing cycle, buttons not working, found error codes F3e2 f0e4 f2e1 f5e4 f2e1 found stuck UI console, and water inlet sensor open. Ordering UI console and wire harness.; ordrng 1 W10849297 (harns-wire) and 1 W11115285 (panel-cntl)"

Near Signal Hill Rd, Austin, TX 78737
Jonathan  S.

Jonathan S.

WASHER LG WM2650HWA "Arrived on site for washer leaking at the front. Inspected unit and work area. Inspected door bellow and found no holes or tears. Performed diagnostics mode, no faults codes. All functions test good. Found leak due to possible over soaping or buildup on door. Spoke with customer on user care guide. All tested good, no water leaks detected.

Near Apache Trail, Leander, TX 78641
Scott  M.

Scott M.

WASHER AMANA NTW4516FW3 "Arrived on site for unit not finishing cycle . Leaving clothes wet . Ran diagnostics , got basket fault error code . Gearcase is making scraping noises in spin. Ordering gear case . Nonwater leaks detected . ; ordrng 1 W11255272 (GEAR)"

Near Quail Ct, Austin, TX 78758
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS30FXBL5 Arrived onsite for the dishwasher that start smoking. I found the line connector at the control had burned up and damaged the control. The control and wire harness need to be changed to complete service.

Near White Creek Cove, Austin, TX 78717
Dylan  T.

Dylan T.

RANGE AMANA ACR4303MFB3 Arrived on site customer complaint was oven had a burning smell the wire harness in the back melted with the terminal block parts need to be ordered; ordrng 1 W11134595 (harns-wire) and 1 W11134841 (harns-wire)

Near St Louis St, Gatesville, TX 76528
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and replaced start device and capacitor diagnosed by previous technician, after replacement compressor will still not start. Spoke with LM compressor has failed a new one will be needed to correct the issue.; ordrng 1 8201786 (start device,combo) and 1 SEALED (System repair) and 1 W11322225 (COMPRESSOR) and 1 WPW10143759 (dryer)"

Near Nutmeg Trail, New Braunfels, TX 78132
James C.

James C.

WASHER WHIRLPOOL MHW6000XW2 Arrived on site and tested operation. I found cold water valve sticking open and unit constantly filling. Verified failed valve. Installed new valve and tested operation. Unit working properly after repair. Job complete

Near County Rd 314, Jarrell, TX 76537
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS03 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the broil element and heat shield. I tested the oven in bake and the heaters were not energized. The control panel is working so the unit has L1 so either the TOD or AM or both went out when the broil element shorted out. Ordering W11179310 CNTRL-ELEC & WP4449751 THRMST-FIX; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION. and 1 W11179310 (CNTRL-ELEC) and 1 WP4449751 (THRMST-FIX)

Near Arbor Ct, Round Rock, TX 78681
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for dishwasher not operating. Checked voltage at dishwasher and found none. Checked breaker box and was not tripped. Shut breaker off and back on and unit still has no voltage. Homeowner will need to contact electrician to fix issue. No water leaks present at time of service.

Near San Savio Ct, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDP02CRBL1 Arrived on site to test unit for not power. Found unit getting power but boards not responding. Replaced control board and interconnect board. Test unit and got unit to turn on but interface not responding. Unit draining but can’t select cycles. Will need to order new black over lay WP8572205. Will need autho office to reschedule. ; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 WP8572205 (BLACK OVERLAY )

Near Rivulet Ln, Lakeway, TX 78738
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived to inspect bulb not working.Confirmed the complaint and noticed the connection at the housing was loose.Removed the cover and fixed the issue.Light now works properly.Job complete

Near Vintage Way, Harker Heights, TX 76548
Thomas L.

Thomas L.

REFRIGERATOR GE ZISS480DMASS Arrived on site for unit that has a leaking icemaker. Tested icemaker to find that the module motor is turning to slow that’s causing an overfill condition. Replaced ice maker and tested. All operations are normal. All water connections are dry.

Near W Majestic Oak Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS48QDX05 "Arrived on site for no cool. Removed cover found uv dye on heater exchanger diagnosed refrigerant leak at heat exchange. Replaced compressor,evaporator,heat exchanger and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good

Near Hare Trail, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of noise. Found the diffuser causing noise. Replaced diffuser and noise level return to normal. No leaks detected at time of service.

Near Acorn Cup Dr, Austin, TX 78748
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for “unit not cooling” complaint. Inspected unit and found inverter to be faulty. Removed and replaced inverter. Unit is performing as designed. No leaks detected, at time of service."

Near Middle Fiskville Rd, Austin, TX 78751
Andy  B.

Andy B.

WASHER MAYTAG MVWB725BW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Heard Loop, Austin, TX 78738
Clif L.

Clif L.

WASHER LG WT1901CK.ABSEVUS Arrived on site to diagnose a washing machine with other complaints. Tested unit and found pressure tube pinched causing unit to misregister water level. Reset pressure tube to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Osborne Dr, Austin, TX 78729
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and found motor fault error, while replacing motor found that spinner on top of motor was pressed too far down on the shaft and is dragging. Attempted to remove it and replace with the one off the old motor It is too far down. Sent Shana pictures of issue a new motor will need to be ordered, no water leaks from connections at time of service; ordrng 1 W11026785 (motor-drve)"

Near Wood Glen Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site and inspected microwave and found inner door and outer door are separating on the lower left-hand corner causing door to make contact with cabinet when it is opened. Adjusted cabinet and replaced door and noise has stopped. Job complete

Near San Marcos, TX 78666
Kevin B.

Kevin B.

COOKTOP KITCHENAID KICU569XBL00 "Arrived on site and found cooktop is showing F47 error code. Both modules have already been replaced by a previous company six months ago. Spoke with tech line, And they found that no tenting was added to the front of the cabinet discussed on page 3 of the installation document. Tech line states this is the reason for the continued failure/overheating of the internal components. Customer is aware of the issue now and builder will need to be contacted to correct cabinet ventilation before parts can be replaced. 7726289453"

Near Capitare, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER WHIRLPOOL MED5630HW0 Arrived on job for complaints of noise. Found the blower fan loose. Tighten the fan blade and test.

Near Tinnin Ford Rd, Austin, TX 78741
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL UMC5200BAS06 Arrived on site for microwave error code and buttons not working. Tested and inspected unit and found failed control and UI.

Near Rush Pea Cir, Austin, TX 78738
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to install previously diagnosed and ordered part. Due to the valve adjuster not functioning, I removed and replaced the back left burner valve, tested the burner and adjusted the flame. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Grey Mountain Pass, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE FFSS2615TS "Arrived on site and inspected freezer door and found it will hang open if allowed to close under its own weight. Inspected cabinets and hinges and did not find anything damaged. Raised and straightened cabinet and door, Recommended to customer that pressure be applied to the door every time it is closed and not allowed to just swing on its own. No water leaks detected at time of service, job complete"

Near Rolling Hills Rd, , TX 78676
Tyler B.

Tyler B.

ICE MACHINE KITCHENAID KUIC15NRXS0 arrived on site for burned harness replacement Found pump harness cord was burnt also. Was able to get parts covered. Will need to return with all parts and external drain pump ; ordrng 1 1901A (pump)

Near Timber Creek Cove, Round Rock, TX 78665
Paul R.

Paul R.

COMPACTOR WHIRLPOOL GC900QPPQ6 Arrived onsite for the compactor not starting. I found the main switch start button not switching voltage. I replaced the switch and tested the unit. The unit is working as designed. Call complete.

Near Arrowhead Point, Lago Vista, TX 78645
Scott  M.

Scott M.

WASHER ELECTROLUX EFLS627UTT1 Arrived on site for unit starting but not running . Ran diagnostics found motor control error . Tested and found MCU failed . Replaced control. Tested unit all checked normal . No water leaks detected at time of service .

Near Alegria Rd, Austin, TX 78757
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Arrived on site for customer complaint of crisper drawer broken, customer had parts, i installed crisper drawer housing, unit tested good."

Near Sapling Dr, Driftwood, TX 78619
Dylan  T.

Dylan T.

REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site customer complaint was fridge would not cool needs compressor and evaporator customer said previous company already went out but did not fix anything; ordrng 1 ADL74760901 and 1 TCA35911903

Near N 16th St, Waco, TX 76707
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF532SMBW00 Arrived on site for no cool. Powered unit on compressor powered on for 10sec then shut off diagnosed faulty starter. Installed a new starter compressor powered on and stayed on unit cooling. used 1 8201786 (START DEVICE) from stock

Near Ruxton Ln, Austin, TX 78749
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install new HV control to French door refrigerator from prior tech’s diagnosis. Ran test 057 and found no error codes. Ran test 056 and found water not entering ice maker mold. Removed ice bin and found water line froze. Cleared water line and ran test 045. Ice maker mold filled with water. Did find however UI not beeping or responding. Unit will need UI front assembly. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)

Near Mystic Mountain Ln, Belton, TX 76513
Richard P.

Richard P.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop not working properly. During testing found that all ignitors are working good. And all burners ignited just fine and good flames. Customer stated that they just clean the caps. Found no issues at this time.

Near Carriage Loop, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site for Ice maker not shutting valve off .found IM had shorted out in fill portion of harvest. Installed new ice maker . Also found control has burn marks at IM connection . Left new I’m in and will need to order control board . ordrng 1 WPW10235503 (cntrl-elec)"

Near Hyridge Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL MSF25C2EXB00 Arrived on job for complaints of filter stuck in housing. Confirmed filter very difficult to remove after removing filter adjusted cap on filter to not interfere with removing next time. No leaks detected at time of service.

Near Vigen Cir, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to test unit for unit not washing. Tested unit and found that pump and motor was not working. Replaced pump and motor. Tested unit, unit test good. No leaks at this time Job complete"

Near La Jolla Dr, Austin, TX 78733
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for unit not washing. Found pump not running, removed and replaced pump and motor and tested unit and tested good. No leaks on site"

Near Aspen Trail, Round Rock, TX 78664
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for for refrigerator on,y dispensing crushed ice. Removed ice bin and inspected solenoid and ice container . Found pin under solenoid. Corrected ice container and tested. All tested good, no water leaks detected. Spoke with customer on on failure and shown possible causes."

Near Sierra Mar Loop, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator fan motor. Upon further inspection, the customer advised that the unit is making another vibrating noise. I heard the noise as it was the same noise as before. I find that the unit was not leveled from the previous service call when the unit was pulled from its space and then put back. I leveled the unit and the noise stopped. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Hilltree Ln, Cedar Park, TX 78613
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for unit with loud dispenser motor, found motor to have bad windings. Removed and replaced motor and tested good. Tightened loose door handles. No leaks on site"

Near Mozart St, Round Rock, TX 78665
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to diagnose an ice maker that was not producing any ice. Performed diagnostics and ran through tests. Got no response from record pump during diagnostics. Checked harness on record pump and found it was not seated tightly and clipped. Reseated connector and reran tests. Pump kicked on and process is now working as designed. Call complete.

Near Bianco Terrace, Georgetown, TX 78626
Thomas L.

Thomas L.

FREEZER WHIRLPOOL WZF34X16DW00 Arrived on site for noisy operation. Found the temperature in the freezer to average 2° per area. The fan and the compressor were both operating at normal sound levels today. Looked in the back compressor area and it all seemed to be fine. There is no water hooked up to this unit.

Near Scissortail Trail, Georgetown, TX 78633
Clif L.

Clif L.

MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to diagnose an oven that is not cooking properly. Tested all parts and components and found no mechanical failures at this time. Checked calibration of oven and found it accurate. No repairs are needed. Advised homeowner on newer and more energy efficient models. Job is complete.

Near Red Bird Ct, Austin, TX 78726
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to diagnose a dishwasher not drying properly. Performed diagnostics and found all is working as designed. Found customer has not been using rinse aid.advised customer to begin using rinse aid, and to wipe down the walls with rinse aid to coat them. Recommended using the high temp and heated dry options. Advised running hot water before starting loads as well. Call complete."

Near Helen Rd, Hutto, TX 78634
Richard P.

Richard P.

DRYER MAYTAG MED6630HC0 Arrived onsite for the dryer getting to hot. During testing found that the dryer is working to manufacture specs. Advise customer on how the dryer works and how to set the temperature settings for some clothes that are required to dry in medium/low heat such has sheets and blouses. Complete.

Near Paintbrush Path, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site and installed new filter head. I found with filter installed very low water pressure and with filter out water pressure was normal. Instructed customer that the filter will need to be replaced as well. Job complete

Near Mancos Dr, Georgetown, TX 78626
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC75EC0HS03 "Arrived onsite for the oven to replace the previous diagnosed parts. I erased the stored error codes, replaced the microwave control board, and tested the unit. The magnetron is putting out 1000 watts and the unit is working as designed. The customer did not have the unit connected to WiFi. I helped the customer connect their phone and the appliance to WiFi. I explained to the customer what can happen if the appliance is missing any updates and explained that it could take up to 30 days for the unit to start functioning correctly on the control. Call complete."

Near Positano Pass, , TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to inspect range oven temps. Due to previous complaints of not heating and several parts have been replaced, I contacted Techline and spoke to Steve. I advised of the history on this unit and Steve advised to turn the unit on. I tested the unit on Bake at 350 degrees. The unit began to heat as designed and reached preheat temps. Steve inquired about the warming drawer and I advised that there were only a large pan and a small pan inside. Steve advised that the drawer could be overloaded. He advised that unless the unit is failing, there’s nothing more to check and advised that he added to the previous file #7726116605. I measured the drawer from front to back and measured how far back the Ignitor was from the drawer and there’s at least 2 inches distance from the back of the drawer to the Ignitor, so I believe there’s no contact between the drawer and its contents to the Ignitor. I advised the customer to contact customer service to dispute

Near Saddle Blanket Pl, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found tub dented and rear left corner causing it to leak at seam. Tub will need to be replaced to complete repairs. Office will need to set return appointment.; ordrng 1 WPW10681507 (tub-dishwr)

Near Rio Vista Dr, Austin, TX 78726
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site to repair unit that will not dispense water properly. Install bypass and water would still not flow properly. Went to the back of the unit to find that there is no water pressure coming from the house to the fridge but from the same valve it is going to the coffee maker. Customer will need to replace the water line that goes to the fridge. All water connections are dry.

Near Venezia Cir, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER LG LDT7797ST "arrived on site to inspect dishwasher issues. Upon further inspection, I found the unit control panel not responding and no lights on. Customer advised that this has happened before and he cycled the power to the unit and it worked fine, but this time, it failed. When I opened the door, the interior light came on, but still no panel lights. I verified voltage at the junction box (125V). When I opened the door, a red light came on on the main control and when I shut the door, the red light would turn off after a few seconds. Due to the lack of power to the panel, I am ordering the main control, control panel and door lock assembly. No water leaks observed during service.; ordrng 1 AGL75675203 (CONTROL PANEL ASSEMBLY ) and 1 AGM76149901 (DOOR LOCK) and 1 AGM76429502 (CONTROL)"

Near Dove Haven Loop, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for customer complaint of unit not dispensing water, found water would dispense when filter was removed, advised customer to charge filter. If problem continues will need filter housing.

Near Barton Creek Blvd, Austin, TX 78735
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KUDS35FXSS8 "Arrived on site for unit with no power. Found 120v. Found shorted, replaced control and tested good. No leaks on siteContro,

Near Meandering Way, Round Rock, TX 78664
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not cooling. Found unit with only interior lights on. No display, no fans or comp running. Removed and replaced control and tested. UI and fans and lights came on. But compressor not running. Found 120v going in to inverter, found 20v out, replaced inverter and compressor now running and clean frost pattern on evaporator . Customer also asked about rust of freezer door, took pics advised would need approval by whirlpool. And would be contacted if approved. ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (PART AUTHO) and 1 LW10904379 (dor-fip)"

Near Casanova Ave, Pflugerville, TX 78660
Richard P.

Richard P.

REFRIGERATOR LG LMXS30776S01 Arrived onsite for the refrigerator not cooling. Refrigerator temperature is at 60 degrees and freezer temperature is at 32 degrees. Pulled refrigerator out took back compressor cover off and saw that there is a Freon leak causing the issue. Took pictures. Customer stated that A&E appliance was out about a week ago and replaced the compressor and dryer. Will need a compressor and UVdryer. Sealed system issue. Ordering sealed system parts. ; ordrng 1 4J00977P (PROCESS TUBE) and 1 ADH73150208 (DRYER) and 1 CNOTE (SEALED SYSTEM TECH NEEDED FOR REPAIR ) and 1 CNOTE (2 HOURS NEEDED FOR REPAIR ) and 1 MCK70052505 (RELAY STARTER) and 1 TCA38091801 (UNIVERSAL COMPRESSOR )

Near Gentle Meadow, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB835DW4 "arrived on site to inspect washer not functioning. Upon further inspection, I placed the unit in diagnostics showing no error codes. The unit operated as designed until the spin/agitate tests and the door lock did not engage. I tested the control and connectors J6 and J12 and J6 and J18 and could not get the lid lock to operate. The control tested good. I advised the customer of my findings and am ordering the lid lock assembly. No water leaks observed during service.; ordrng 1 W10810403 (lid lock assy)"

Near Aster Pass, Cedar Park, TX 78613
David  Z.

David Z.

WASHER LG WM3370HRA.ACREPUS "Arrived on site to diagnose a leaking washer, with water coming from the rear. Removed back panel and ran in diagnostic mode. Found tiny drip coming air hat seal on the rear. Unclamped and cleaned out buildup and reattached. Rerun unit and no further leaks present. All is working as designed. Call complete."

Near Crane Canyon Pl, Round Rock, TX 78665
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice clumping together, found air leak in left side door as well as ice door, ordering left side door, ice door and UI. Water valves tested good, filled ice maker to capacity, the problem is with temperature inside ice bucket. Ice fan working and temperature from ice fan duct is great. Size of ice cubes were normal, they are just melting due to air leak. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10702031 (door-ice) and 1 W10889614 (panel-ui) and 1 W11034290 (dor-fip)"

Near Hopping Peach Cv, San Marcos, TX 78666
James C.

James C.

WASHER MAYTAG MVWB835DC0 "Arrived on site and tested operation. I found fault for overload, inlet thermistor and drain pump fault. Ran diagnostics and found unit drains properly but the gear case is making a grinding noise in spin and popping when stopping agitator in both directions. Unit will need new valve, gear case and clutch to repair. ; ordrng 1 W11165546 (VALVE)"

Near Sachen St, Georgetown, TX 78626
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 "Arrived on site for “no ice production and no water dispensed” complaint. Inspected unit and found dispense solenoid, on inlet valve, to be unresponsive. Removed and replaced inlet valve. Found filter head to be clogged and leaking, when filter is removed. Ordering new filter housing. Will need authorization. Office to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W10862461 (housing (GREY))"

Near Mc Dowell Rd, Del Valle, TX 78617
Tyler B.

Tyler B.

WASHER LG WT7300CW.ABWEUUS Arrived on site for unit not starting and door lock locking and in locking. Found door lock to test good. Found failure to be in PCB’s. Removed and replaced PCB’s . Tested the unit and tested good. No leaks on site

Near Windmill Ridge St, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER MAYTAG MHW6000AW0 Arrived onsite for the washer with long drain time. Upon arrival washer has been taken apart by customer. Partially put washer back together to run diagnostics. Found that the pressure switch was the issue Complete

Near Manhattan, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WEE750H0HZ1 Arrived on site to test unit for fan staying on too long. Tested unit. Unit test good. Instructed customer that fan will stay on cooling electronics till temperature gets below 170 degrees. Job complete

Near Abana Way, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for cooling issue. Found fresh food evaporator incased,defrosted evaporator replaced defrost thermistor,secured the,roster to correct location on suction line using foil tape and a zip,added sealer around water lines,found at bottom of fresh food section large gaps between air channel housing,added sealer around housing, replaced temperature thermistor. ; used 1 W10316760 (THERMISOR) from stock"

Near Windsor Rd, Austin, TX 78703
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL WUI95X15HZ "Arrived on site for no ice. Ran diagnostics all test passed,good water flow,pump working Evap plate frosting. Ran unit through a normal operating cycle,ice forming on evaporator plate. Shut unit off ran diagnostics passed,found ice thickness set to lowest setting,changed ice thickness setting"

Near Stevenson Ave, Austin, TX 78703
Andy  B.

Andy B.

DRYER LG DLEX4370K Arrived on site for dryer lent filter issues. Inspected unit and found failed lent filter. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near W 41st St, Austin, TX 78731
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL KEMS308GSS0 Arrived on site to fix microwave door. Tested unit and found that door frame has to be replaced

Near Westlake Dr, Austin, TX 78746
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace controls for refrigerator. Replace dispenser control and main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Trailridge Dr, Austin, TX 78731
Joseph C.

Joseph C.

DRYER WHIRLPOOL WGD8500DC4 "Arrived on site for “gas smells in dryer, after drying load” complaint. Inspected unit and could find no evidence of leakage, after cycles complete. Recommended to customer, to have load nearly finished, if we have to return for call. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Simond Ave, Austin, TX 78723
Andy  B.

Andy B.

WASHER LG WM4370HKA "Arrived on site for washer noise. Tested and inspected unit and found failed drain pump. Unit is also leaking at bellow. Will need bellow as well as bellow tool. Could not locate on parts break down. Ordering parts research for part, will need bellow tool as well. 2 hour job 1 SEENOTE (2 HOUR JOB )"

Near W 41st St, Austin, TX 78731
David  Z.

David Z.

WASHER LG WT7100CW.ABWETUS "Arrived on site to diagnose a washer that was making a clanking noise while agitating. Performed diagnostics and did find a louder metallic clang present when moving the wash plate. Gained access to bottom side of unit and found the retaining nut on the driveshaft slightly loose, allowing the rotor to clank around. Put locktite on nut and secured it much tighter. Retested unit and clanking sound is completely gone and washer is agitating as normal. No water leaks found at time of service. Call complete."

Near Walleye Way, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE LFHG2251TF "Arrived on site for refrigerator freezer not making ice and having frost buildup. Performed diagnostics and tested door operation. Found door not sealing on left side. Inspected rails and found left rail not in correct position. Removed door and corrected door rail. Assembled unit and tested door operation. Cycled ice maker and found overfilling. Adjusted water intake on ice maker. Tested unit. All tested good, no water leaks detected."

Near Archer Ln, Leander, TX 78641
James C.

James C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and found door glass does not appear warped but the right side of the frame is not aligning properly with top trim. Unit will need right trim and support bracket as well as top trim to correct alignment issue; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (GLASS) and 1 W11232008 (TRIM RT ) and 1 W11389703 (SUPPORT)

Near Spanish Foal Trail, Georgetown, TX 78626
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of noise. Found gearcase cause of noise. Unable to pull basket. Reschedule for Friday.

Near Hanging Oak Cir, Austin, TX 78749
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW3 Arrived onsite for customer complaint of top load washer not starting. Found lid latch clicking when arrived. Removed and replaced lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Shady Ln, Belton, TX 76513
David  Z.

David Z.

REFRIGERATOR FRIGIDAIRE FFSS2315TS0 "Arrived on site to diagnose noise coming from freezer compartment. Definitely heard noise coming from FC Evap fan. Re,laced back panels and found ice buildup around the fan and motor, but a normal acceptable frost pattern on the Evap. Removed icemaker and upper panel and saw that water had been running down the back wall around the fill tube. Reseated and adjust fill tube to make sure it was a secure fit, and applied a light amount of silicon around the tube to reduce splash. Lowered the water fill setting in the icemaker itself to reduce water levels. Retested and no water is running down the back wall. All is working as designed. Call complete."

Near Massa Dr, Round Rock, TX 78665
Tyler B.

Tyler B.

DRYER LG DLEX3370V.ASSEEUS "Arrived on site for clothes catching on lint trap. Found assy warped, replaced filter and guide and tested good"

Near Angelo Loop, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FPID2498SF "Arrived on site to test unit for not draining. Tested unit, found that a piece of food was stuck in the drain motor. Removed drain motor to get food out test unit and unit test good no leaks present at this time job complete."

Near Twilight Terrace Dr, Austin, TX 78737
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and found error code F9E1 Long drain time. Removed rear panel of washer and found a clothing item in the drain catch blocking water flow. Remove clothing item and requested customer run a complete cycle to verify normal operation.

Near Via Principale, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for cooing issues . Found evap covered in frost . Fan is working . Found diffuser hanging up . Ordering diffused , control and will bring back UI control . ; ordrng 1 AUTHO and 1 W11212392 (CONTROL) and 1 W11317276 (DIFFUSER )"

Near Leesburg Cir, Austin, TX 78758
Richard P.

Richard P.

WASHER WHIRLPOOL MHWE550WW01 Arrived onsite for the washer not spinning and draining. Ran diagnostics and found that the drain pump is working good. And no error codes. Customer stated that the washer will intermittently not drain and spin at the end of the wash cycle have to put it in a drain and spin cycle to drain water and spin clothes dry. Replaced pressure switch and flow meter switch. Need to order main control board. Got authorization to replace both switches and control and pump. Drain pump was not needed and the control was the wrong control. Ordering correct control board. ; ordrng 1 WPW10326991 (cntrl-elec)

Near Rosalie Dr, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of not making ice. Found ice bin full and it harvest including filling with water.

Near Parker Ranch Cir, Austin, TX 78748
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel. Opened box and found damaged panel. Will order new panel W11097777. Office to reschedule ; ordrng 1 W11097777 (PANEL)

Near Guemal Rd, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8555DX3 arrived on site to test unit for unit leaking. Test unit and found unit leaking from float housing. Ordering new W10873429 housing and gasket WP8531743; ordrng 1 W10873429 (HOUSING ) and 1 WP8531743 (GASKET)

Near Buffalo Pass, Austin, TX 78745
Thomas L.

Thomas L.

DISHWASHER GE GDT695SGJ2BB Removed leaking wash motor and removed wet insulation. Replaced both parts and tested. All operations are normal. All water connections are dry.

Near Rio Grande Loop, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to install previously diagnosed and ordered part(s). Per Techline’s recommendation, I removed and replaced the ice door assembly and tested the unit and it dispensed ice as designed; however, crushed ice was still coming out with the cubed even when not selecting the crushed option. I removed the ice bin and removed the ice and cleaned the remaining crushed ice from the bin and the dispenser area. I put a few cubes in the bin and reinstalled it and tested it. I could see that ice cubes were getting caught in between the first auger arm and the teal plate at the bottom of the ice bin and getting crushed. I removed and replaced the ice bin ad when installing the new bin, I found ice on the ice motor coupler. Removed the ice and retested and the ice maker dispensed the ice cubes as designed with only a few broken/crushed pieces. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Millcreek Ln, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for loud noise. Diagnosed diffuser making loud noise while opening and closing,removed faulty diffuser installed new diffuser powered unit on tested diffuser good unit working as designed"

Near Cliffs Edge Dr, Austin, TX 78733
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for customer complaint of rattling noise, I could not duplicate issue at time of service."

Near Anfield Cir, Spicewood, TX 78669
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not starting or operating. I found the pressure sensor in the control defective. One time it would overfill the washer and the next time the washer would fill correctly but the drain pump would stay on. I found the pressure hose good. I replaced the control, calibrated and tested the unit. The unit completed the cycle and worked as designed except for the hot water. The customer is having the hot water heater replaced at this time so it couldn’t be tested. I explained to the customer they would need to only use the tap cold setting until the water heater has been replaced. There were no water leaks present at the time of service. Call complete."

Near Risa Ct, Round Rock, TX 78681
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and replaced pump and motor to repair leak. All checks good. Unit is now operating as designed.

Near Madison Ave, Austin, TX 78757
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for light not coming on when right side door was opening unless tapped . Replaced switch ,all checked normal . No water leaks detected at time of service . Job complete ."

Near Grapevine Ln, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site to diagnose a dishwasher that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on normal operating noises and procedures. No further repairs are needed and no leaks were found at time of service.

Near Hadle Cove, Austin, TX 78730
James C.

James C.

DISHWASHER KITCHENAID KDTE204EBL0 Arrived on site and inspected unit for leaks. I found water has been leaking from diverter on sump assembly and has corroded the harness connections. Unit will need new harness and sump to repair. ordrng 1 W10744908 (harns-wire)

Near Rosedale Blvd, Georgetown, TX 78628
Lou S.

Lou S.

WASHER GE GTW680BSJ2WS "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, belt and pulley and in the process of reassembling the unit, the washplate bolt head sheared off. I attempted to remove the shaft of the bolt and the threads damaged in the gearcase shaft. No water leaks observed during service.; ordrng 1 WH38X27333 (TRANSMISSION)"

Near Granite Hill Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGUS2642LF0 Arrived on site for water and ice issues. Found switch sticking to housing causing water to consistently leak after depressing paddle switch. Diagnosed unit will need new dispenser module. Installed new module tested water no dice unit working as designed.

Near W Mockingbird Ln, Austin, TX 78745
Robert J.

Robert J.

WASHER AMANA NTW4605EW0 Arrived on job to replace basket and gearcase. Found agitator stuck to shaft will need to break it off. ; ordrng 1 W10908289 (agitator)

Near Teri Rd, Austin, TX 78744
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer not allowing hot to unit. Performed diagnostics mode and found fault code F8-E1 inlet valve fault. Ran automatic test cycle and found valve activating but no water. Found hot valve to unit turned off. Turned hot water on and tested. All tested good, no water leaks detected."

Near Angelica Ct, Leander, TX 78641
Joseph C.

Joseph C.

WASHER LG WM0642HW/01 "Arrived on site for “not filling with enough water” complaint. Inspected unit and found massive amount of suds during empty cycle. Instructed customer to run 6 cycles of hot water, with no clothes and only hot water. Ordering new pressure sensor and hose.; ordrng 1 6600FA1704X (PRESSURE SWITCH (EXPART)) and 1 MEJ62305102 (PRESSURE HOSE)"

Near Per Lange Pass, Manor, TX 78653
Clif L.

Clif L.

OVEN JENN-AIR JJW2830WP2 Arrived on site to diagnose an oven that is giving error codes. Found fan speed error saved through diagnostics but all fans fully functional. Control panel will need to be replaced to complete repairs. .; ordrng 1 W10617330 (panl-cntrl)

Near Conference Cove, Austin, TX 78730
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for door that falls down. Inspected unit to find defective door hinge pads. Replaced both the left and the right door hinge pads. Operation is now normal. All water connections are dry.

Near Clove Hitch Dr, Georgetown, TX 78633
Richard P.

Richard P.

RANGE WHIRLPOOL WFE515S0ES2 Arrived onsite for the oven RF burner catching fire. Took pictures. RF burner tested fine and not damaged . Looks to be that there was grease on the burner which caused the flame. Which burn the microwave.

Near Daisy Way, New Braunfels, TX 78132
Brandon C.

Brandon C.

DRYER WHIRLPOOL GEQ9800PW2 "Arrived on site for customer complaint of unit not stopping when door is open, found broken door switch, I replaced switch, unit tested good. Customer also complained of long cycle times, found exhaust temperature to be good 160 degrees, instructed to have vent cleaned.

Near Vitruvius Dr, Austin, TX 78739
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to test unit for not draining properly. Tested unit and found that the check valve in the drain hose stuck. Secured check valve. Tested unit, unit test good, no leaks at this time. Job complete"

Near Travis Hills Dr, Austin, TX 78735
Brandon C.

Brandon C.

REFRIGERATOR/TOP GE GTS18GTHNRWW "Arrived on site for customer complaint of noise issue, found evap fan motor hitting evap cover, I adjusted cover so fan motor wasn’t hitting, unit tested good."

Near E Hwy 290, Dripping Springs, TX 78620
Paul R.

Paul R.

RANGE KITCHENAID KSEB900ESS3 Arrived onsite for the range heating unevenly. I tested the temperature in the oven with the set point at 350 degrees. The initial preheat temp max was at 405 degrees which is normal for this unit. The first cycle was between 349-361. I put a -10 degree offset in the control and tested again. The unit is cycling between 346 & 358 leaving the unit with a 352 degree average temp. The unit is working as designed. New build and the contractor was not available to sign the ticket. Call complete.

Near Willowbend Dr, Round Rock, TX 78664
Joseph C.

Joseph C.

OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site for “oven not coming on” complaint. Inspected unit and found lower rear frame to be severely bent out. This pulled orifice for lower(bake)burner bar, out of burner bar. Bent frame back to within tolerances and reinstalled burner bar over orifice. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Richardine Ave, Austin, TX 78721
Paul R.

Paul R.

DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer with long dry times. Mr stated that after I was here on the previous visit they did remove the wire mesh and clean the house duct. I found the dryer set on timed dry and no heat was selected when I powered the unit on. I set the unit to high heat and tested the temp. I found the unit averaging 149 degrees with the flex hose connected and the temps were cycling up and down fast indicating there are no restrictions. I tested the unit in a heavy duty cycle and had the same results. I did find the dryer a little to low in the rear preventing the clothing from touching the sensor bars correctly so I lowered the front feet. I went over checking the temp selection with the customer. Call complete.

Near Hat Bender Loop, Round Rock, TX 78664
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to install previously diagnosed parts. Removed failed part and replaced with new. Tested unit and found door had same issue as prior door small holes in liner. Called tech line and spoke with Joel (SR# 7726234823) was made aware this is not issue with door. This is how door is designed, it is vent holes for air to escape when door is spray foam. Made aware to customer and spoke with on use and care and practice for best performance. No water leaks present at time of service."

Near Lodestone Ln, Lakeway, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to diagnose a refrigerator that is freezing the ice bucket over. Tested unit and found water valve seeping in the icemaker assembly causing it to overflow. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Caribou Ridge Trail, Pflugerville, TX 78660
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HZ1 "arrived on site to inspect range temps and door issues. Upon further inspection, I found the unit oven door not secured. When I removed the door, I found the right hinge damaged. I removed and replaced the hinges and placed the door back on and it operated and secured as designed. I tested temps in the oven on Bake at 350 degrees. My temp reading at preheat was 468 degrees. My next three readings were 341, 379, 352 for an average of 357 degrees. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

Near Dove Song Dr, Leander, TX 78641
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived onsite for the oven that is completely dead. I found the thermal fuse open causing the issue.The unit is working as designed. I went over closing up the hole in the bottom of the cabinet with Mr and explained this would stop the rear fuse from blowing. I also went over reshaping the door gasket periodically to prevent the thermal fuse from blowing. Call complete.

Near Mozart St, Round Rock, TX 78665
Dylan  T.

Dylan T.

OVEN WHIRLPOOL AER6303MFB2 Arrived on site customer complaint was oven would not preheat or do anything pull the unit out pull the back off found that the wires were burned replace the wire harness and fuse tested the unit all work great

Near Debora St, Troy, TX 76579
Dylan  T.

Dylan T.

DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer will not heat took the back off found it had a bad heating element replaced the part ran the unit everything work great

Near Wooded Creek Cove, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onnsite and replaced freezer door. All checks good.

Near Maywood Cir, Austin, TX 78703
Al R.

Al R.

DRYER MAYTAG MEDB835DW3 Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed and also heated properly.Job complete

Near Waterford Dr, Killeen, TX 76542
Joseph C.

Joseph C.

WASHER WHIRLPOOL WDT710PAYM3 "A river on site for “no heat/dry and smells” complaint. Inspected unit and found heating element faulty. Removed and replaced heating element. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Mendoza Dr, Austin, TX 78721
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for left rear burner flame too high to simmer. Tested unit found that all burner flams to normal on low. Let customer know to use left rear burner as her simmer burner. Tested unit. Unit test good. Job complete

Near Grazing Deer Trail, Austin, TX 78735

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