Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace controls, panel, and switch, after replacing, unit tested good."

Near Moondance Trail, Wimberley, TX 78676
Al R.

Al R.

OVEN AMANA AER6303MFS2 "Arrived to inspect oven temperature issues.Powered on an Calibrated the unit.Ran temperature probes inside unit when unit was set at 400. After 15 minutes, unit temperature read exactly as temperature meter read.Unit now works as designed.Job complete"

Near E Walker Ave, Temple, TX 76501
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for refrigerator LED’s not working on left side of RC and pantry. Inspected unit and work area. Found top 2 lights and pantry lights not working. Performed diagnostics and measured DC voltage from LED inverter and found correct voltage. Removed lights and bypassed. Found the middle light out on RC. Replaced light and tested . All tested good, no water leaks present.

Near Naranjo Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 arrived on site and inspected refrigerator and found small amount of ice production in door bin, took picture. There is no obvious frost buildup behind fresh food evaporator cover. Found ice buildup in freezer and a bag of ice causing friction on middle drawer. Took picture. No water leaks detected at time of service, job complete"

Near Ranch Loop Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site to test unit for unit not heating. Test unit and found bad switches and bad mag cap and diode. Will order switches w10269460 and w10269458, w10727360. ; ordrng 1 W10269458 (SWITCH) and 1 W10269460 (SWITCH) and 1 W10727360 (SWITCH )"

Near W Mary St, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found ice production is good, found freezer temperature is showing 30 degrees with thermocouple but 19 surface temperature on a food item, took pictures. Temperature appeared to be high but ice production is also good, send pictures to LM but since refrigerator icemaker is currently working properly no replacement of parts is recommended. No water leaks from connections at time of service"

Near Rocky Creek Dr, Canyon Lake, TX 78133
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for oven over heating. Replaced sensor test unit and unit test good job complete.

Near Mendocino Ln, Austin, TX 78737
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “will not go out of sabbath mode” complaint. Per my previous diagnosis, removed and replaced overlay. Unit is performing as designed. No leaks detected, at time of service."

Near Childress Dr, Austin, TX 78753
Wesley P.

Wesley P.

WASHER MAYTAG MHWC7500YW0 Arrived onnsite and installed valves. Now unit is operating as designed. Advised Customer on repair. All checks good.

Near Bowie St, Austin, TX 78703
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to diagnose fridge not cooling. Found low level of refrigerant in the system. Found pin hole leak on ff evap. Replaced evaporator and verified operation after recharging on high side. Drip pan cracked and will need replaced as well as evap cover. Customer to monitor ff side for defrost leak. Customer understands but should cool while part gets replaced.; ordrng 1 W10836964 (pan-drip) and 1 W11188493 (cover-evap)

Near Winding River Trail, Round Rock, TX 78681
Arthur B.

Arthur B.

OVEN WHIRLPOOL WFG320M0BW2 Arrived onsite for customer complaint of gas stove oven portion not coming on. Tested unit and found igniter flow but gas will not turn on. Could not hear relay board allowing unit to come on. Unit will need new control board.No gas leaks detected at time of service.; ordrng 1 W11113908 (cntrl-elec)

Near McFerrin Ave, Waco, TX 76708
Robert J.

Robert J.

WASHER MAYTAG MHW3505FW1 Arrived on job for complaints of not spinning. Found drain pump not working. Replaced pump and test. No leaks detected at time of service.

Near William Court, Austin, TX 78737
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for install on pre-diagnosis parts. Found break in water fill tube, replaced tube, prior tech ordered UI board but heater controls are on the main control board. ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10675033 (cntrl-elec)"

Near Lyndon Ln, Austin, TX 78729
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job to replace pantry UI and icemaker. After replacement test harvest and fill. No leaks detected at time of service

Near Heather Hills Dr, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit giving f1e4 error. Test unit and found brown wire to relay was loose. Secured connection test unit and unit test good job complete.

Near Blueridge Trail, West Lake Hills, TX 78746
Scott  M.

Scott M.

RANGE KITCHENAID KSGG700ESS0

Near West Ave, Austin, TX 78701
Lou S.

Lou S.

MICROWAVE GE JVM1750SM1SS "arrived on site to install previously diagnosed and ordered part. I removed and replace the hood thermostat and when I plugged the unit in the vent fan came on without turning the unit on. I unplugged the unit and removed the thermostat am ordering the hood thermostat and a CNOTE-AUTHORIZATION for the thermostat and the heating components..mag, cap & diode. Office to schedule return service. Unit was left unplugged; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB27X10194 (transformer thermost)"

Near Golden Arrow Ave, Cedar Park, TX 78613
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose microwave shutting off. Found faulty cord. All is fine now.

Near Novaro Place, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER SAMSUNG DV40J3000EW/A2 Arrived on site for dryer having odd odor. Tested unit on time dry and high heat. Found unit operating. Disassembled unit and inspected all components. All checked good. Had customer see unit completely broken down. Assembled unit and tested. Spoke with customer on venting. All tested good.

Near Cedar Elm Ln, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found power draw issues through dispenser control as it is not turning off properly. Also noted right side fresh food door gasket torn and ice build up on RC evaporator due to thermistor failure. All three parts will need to be replaced to complete repairs. I also advised homeowner to call unit 24 hours prior to repair to ensure proper operation after repair is complete.; ordrng 1 W10407212 (gasket-fip)

Near Ronchamps Dr, Round Rock, TX 78681
Joel G.

Joel G.

RANGE WHIRLPOOL WOS72EC0HS01 "Arrived on site to diagnose wall oven not hooking up to WiFi automatically after a power surge and display not working either. It is working fine at this point. Called source spoke w/ Bruce, who says this is completely normal to do this and will have to manually set up WiFi again and reset power to the unit. File#7725504917."

Near Shark Loop, Round Rock, TX 78664
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace mullian Diagnosed on previous visit, after replacement found water underneath fresh food drawers. There is a small amount of ice in the right hand rear corner, removed ice and found liner is being punched through from underneath. Took pictures. The same thing on the left-hand side but not as pronounced. Liner can’t be replaced. No water leaks detected at time of service, Spoke with tech line a second time and they want a liner patch added. ; ordrng 2 8212572 (repair kit)s"

Near Research, Canyon Lake, TX 78133
Steve C.

Steve C.

MICROWAVE MAYTAG MMV4206FB5 "Arrived on site for the unit is not heating. Tested the unit and found there is 123 V to the transformer. Replace the magnetron, capacitor, and diode and tested the unit. Unit works properly and job complete."

Near Sun Haven Cove, Elgin, TX 78621
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 "Arrived onsite to replace motor on dryer from prior tech’s diagnosis. Upon removal of motor, did not have replacement motor on hand. Will need to reorder motor. Reassembled unit.; ordrng 1 W11126010 (motor-drve)"

Near N Interstate Hwy 35, Elm Mott, TX 76640
Luis M.

Luis M.

FREEZER WHIRLPOOL WZF34X18DW03 "Arrived on site for loud noise. Found loud noise from compressor compartment removed compressor cover,found suction line vibrating against cabinet. Adjusted suction line away from cabinet noise no longer present"

Near La Siesta Bend, Austin, TX 78749
Andy  B.

Andy B.

ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site for ice machine not making ice and humming noise. Tested and inspected unit and found water leak at inlet dripping on drain pump and that drain pump has failed and is humming on but not moving any water. Attempted to tighten hose at inlet and it reduced leakage but did not stop it completely. Shut off water at sink valves as it does not have shut off valve for unit only. Instructed customer on unit, On use and care and proper maintenance."

Near Marina Village Cove, Lakeway, TX 78734
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator making noise. Tested and inspected unit and found copper tubing in back of unit rubbing when compressor is in high speed. Made adjustments and tested unit. All operations are normal. No water leaks present at time of service.

Near Lakeway Blvd, Lakeway, TX 78734
Lou S.

Lou S.

RANGE WHIRLPOOL KERS807SSS04 arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left burner switch and tested. Unit operated as designed.Job completed.

Near Howell Mountain Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL DU810SWPU0 Arrived on site for dishwasher not advancing. Tested and inspected unit and found failed pump and motor assembly. Contacted office and got authorization. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Century Park Blvd, Austin, TX 78727
Scott  M.

Scott M.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for missing lower spray arm and loose sump cover . Someone had found spray arm . Reinstalled cover and spray arm . Didn’t test ,unit is on display on floor . Job complete ."

Near Barbara Jordan Blvd, Austin, TX 78723
Ron J.

Ron J.

WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite for a not draining complaint, performed diagnostics only error code stored was a f8e1 long fill. Determine washer did not have any cold water supply to the washer faucet was on but no water coming thru hose . Removed cold water hose, turned on cold water received no flow. Instructed apartment complex to have cold water supply to the faucet checked"

Near W William Cannon Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEG700ESS3

Near Woodlawn Blvd, Austin, TX 78703
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and found fuse has failed after replacing also found incoming power is incorrect, one leg is missing at terminal block. Customer is an electrician and will correct power to dryer. no lint buildup in dryer at time of service, job complete"

Near McGarity, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found freezer is frosted over, found freezer door is not closing on the left side. Replace rail and brackets and added silicone, removed all ice and door is now operating correctly. No water leaks detected at time of service, job complete"

Near Everglade Drive, Buda, TX 78610
Joel G.

Joel G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose fridge not level. Leveled fridge using a level as best as it could go. No leaks detected.

Near Bluff Cir, Salado, TX 76571
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Installed valve and water tube. Unit now dispenses water properly.

Near Lampasas Pass, Georgetown, TX 78633
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site for ice machine not making ice. Contacted office and office instructed unit is in warranty. Tested and inspected unit and found unit not coming on or lighting up and all. Checked outlet and checked good. Found that unit controls has failed. Will need to replace controls to complete repairs. Also ordering transformer in case needed. Homeowner is out of town. Office to schedule return trip.; ordrng 1 W10865633 (CONTROL ) and 1 W11034363 (CONTROL ) and 1 WPW10485951 (TRANSFORMER)

Near Water Front Ave, Lakeway, TX 78734
Paul R.

Paul R.

REFRIGERATOR LG LSC27925ST "Arrived onsite for the refrigerator with a no ice condition. I found the bale arm gears stripped and the idler side of the ice tray broken. The ice maker needs to be replaced. Ordering c-notes and 5989JA1005H ICE MAKER ASSEMBLY,KIT.; ordrng 1 5989JA1005H (ICE MAKER ASSEMBLY,KIT) and 1 C-NOTES (NEEDS PARTS AUTHORIZATION )"

Near Luna Vista Dr, The Hills, TX 78738
Jonathan  S.

Jonathan S.

DRYER SAMSUNG dv48j7700e

Near Indian Meadow Dr, Georgetown, TX 78626
Joel G.

Joel G.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site to diagnose wall oven not keeping temp. Temp was about 25 off. Calibrated until avg was 350 degs when set at 350 degs.. File#7725500698."

Near Archer Ln, Georgetown, TX 78633
James C.

James C.

COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and tested operation. Customer stated that the front right burner would start ticking on low setting and eventually stopped. Tested flame and inspected burner base and cap. I found both front power burners do not stay lit properly when set to simmer. Attempted to adjust both burner and found the flame would not change. Unit will need both new burner bases and caps to repair; ordrng 2 W11106799 (burnr-head)s and 2 WPW10256034 (cap-burner)s

Near Grey Mountain Pass, Leander, TX 78641
Ron J.

Ron J.

WASHER WHIRLPOOL WTW4855HW1 Arrived onsite found cam not fully snapped into place. installed new cam corrected problem. performed numerous test. Washer is testing good at this time

Near Tecoma Circle, Austin, TX 78735
Wesley P.

Wesley P.

DRYER GE GTX22EASK0WW Arrived onnsite and replaced motor. Unit symptom unchanged. And was advised that Timer should be replaced. ; ordrng 1 WE04X25280 (timer)

Near Tamarron Blvd, Austin, TX 78746
Brandon C.

Brandon C.

OVEN KITCHENAID KODC304ESS00 "Arrived on site for customer complaint of oven being dead, found failed thermal fuse, ordering fuse. ; ordrng 1 W11025102 (fuse-thrml)"

Near Beverly Ln, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER MAYTAG MEDB765FC0 "Arrived on site and inspected dryer and found it is not starting for customer. Explained that dryer start button needs to be held down until it begins. Excessive pressure on the button can also cause it not to start. Customer is now comfortable with its operation. No further repair is needed at this time, no lint buildup in dryer at time of service, job complete"

Near Goldenrod St, Kyle, TX 78640
Joel G.

Joel G.

REFRIGERATOR GE PSHF9PGZBCBB Arrived on site to diagnose fridge leaking when dispensing water from underneath. Ran the dispenser and found water line getting brittle due to machine compartment getting too hot. Condenser fan motor not spinning fast enough to allow proper heat removal and causing water to get brittle. Previous servicer installed a John guest fitting on water line which isn’t proper repair since entire water line was brittle. Water tank assy is part of water line and condenser fan motor needs replaced. ; ordrng 1 WR17X11440 (water tank assm) and 1 WR60X10209 (motor dc cond fan)

Near White River Drive, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit for upper and lower oven lights staying on. Test unit and found upper and lower lights stying on. Found bad console will order new console W10864157 ; ordrng 1 W10864157 (CONSOLE )

Near Ringtail Stream Drive, Lakeway, TX 78738
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for burner not igniting right away. Found burner not sitting correctly making gas come out from bottom making unit not ignite. Secured burner correctly test unit and unit test good job complete.

Near Chloes Bloom Bend, Austin, TX 78738
Al R.

Al R.

DISHWASHER IKEA IDT930SAGX0 "Arrived to inspect dishwasher still cutting off during the cycle.Confirmed the complaint during and had unit shut off twice during diagnostics test mode.Unplugged dispenser and optical sensor and unit completed.Problem still happening, so called tech line SR #7725494351.Advised to replace control panel, optical and control.Unit now operates as designed.All water lines were dry at the time of service.Job complete"

Near Pawnee Trail, Harker Heights, TX 76548
Kevin B.

Kevin B.

WASHER AMANA NTW4516FW2 "Arrived on site and inspected washer and found pressure hose is loose on control board, after reconnecting washer is operating normally, ran a calibration cycle and then all cycles on manual operation. No further repair is required at this time, no water leaks from connections at time of service"

Near Evening Star, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 arrived on site for loud noise. Found evaporator cover vibrating against housing adjusted housing and cover reassembled unit powered unit on noise no longer present.

Near E Stassney Ln, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no cool in fresh food. Found damper not fully opening,weak air flow from fan motor. Installed new fan motor and damper,checked air flow good,checked damper operation good. Unit working as designed."

Near Merriwood Dr, Austin, TX 78745
Andy  B.

Andy B.

DRYER WHIRLPOOL WED9470WW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed thermistor. .; ordrng 1 WP8577274 (THERMISTOR )

Near Nathan Dr, Austin, TX 78728
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on job for complaints of not cooling. Found thermal fuse open. Replace harness and remove ice.

Near Dayridge Drive, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for burner flames to low. Found unit had been converted to LP but they put the wrong orifices. Left lp kit with customer and advised him to get a Plummer to replace the orifices. Job complete.

Near Lake Stone Dr, Bee Cave, TX 78733
Andy  B.

Andy B.

MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site for oven not heating. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Corinthian, Lakeway, TX 78734
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KUDE40FXSS4 Arrived on site and still found oversudsing symptoms. Customer still using pods. Advised customer on use and care. Found 6/1 6/3 and 6/6 errors saved. Advised water temp must be hot at sink prior to running of a loud. Advised not use pods and to use small amount of liquid DW detergent. Rinse aid needed also.

Near Intervail Dr, Austin, TX 78746
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation for lights turning on and off and no ice production. I found that the fill tube was frozen to ice maker due to the heater being unplugged. After plugging in the heater harness the shelf lights came on and stayed on. Ice maker now functioning properly and lights working properly. Job complete

Near Natalie Cove, Cedar Park, TX 78613
Joseph C.

Joseph C.

RANGE GE JGBP33CEH3CC "Arrived on site for “no spark at cooktop” complaint. Per my previous diagnosis, removed and replaced spark module. Found front left valve faulty and leaking. Will need to replace. Front burners hard to light, due to faulty harness and ignitors. Ordering new. Office to set return schedule, due to disposition of parts and need for AUTHORIZATION.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 2 WB01K10112 (range electrode clip)s and 2 WB13K10014 (electrode)s and 1 WB18K10035 (harness hv) and 1 WB21K10082 (valve burner 270) and 1 WB28K10190 (range front orifice)"

Near Colony Park Dr, Austin, TX 78724
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of no power. Found power supply good and dishwasher working. Checked all connections

Near Crossroads Dr, Dripping Springs, TX 78620
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF606ESS Arrived on site to repair unit that will not dispense ice through the door. Inspected unit to find that the shaft had come loose from the dispenser motor. Reinstalled shaft and tested operation. The unit will now push ice through the door. All water connections were dry.

Near FM 243, Bertram, TX 78605
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSS42FMX01 "Arrived on site for no cool. Compressor not running found correct voltage to inverter,ohmed compressor all readings good. Diagnosed faulty inverter control,installed new inverter powered unit on compressor powered on unit cooling down correctly.

Near Soter Pkwy, Austin, TX 78735
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for microwave start button not working. Tested and inspected unit and found UI not responding as designed. Will need to replace UI panel and controls to complete repair. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11197501 (PANEL CONTROL )

Near Prince Andrew Ln, Austin, TX 78730
Ron J.

Ron J.

WASHER MAYTAG MVWC565FW1

Near Kemp St, Austin, TX 78741
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS244GP0 "Arrived on site for customer complaint of top shelf falling down, found broken tracks, I replaced tracks, unit tested good."

Near Wallaby Cir, New Braunfels, TX 78132
Robert J.

Robert J.

MICROWAVE GE PT970BM1BB Arrived on job to replace filter and bulb. After replacement test operation.

Near Ranch Rd 1, Stonewall, TX 78671
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of unit not draining, found garbage disposal recently installed and the plug was not taken out, I removed the plug, unit tested good.

Near Pin Oak Trail, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for unit with ice build on on the bottom , found ice maker fill tube not fully on causing water to spray in multiple directions. Found it froze evap motor, removed all ice, corrected fill tube and replaced evaporator motor, tested unit on cooling and ice filling and checked good, no leaks on site"

Near Wagon Trail, Austin, TX 78758
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “noisy operation and tripping breakers” complaint. Inspected unit and found compressor to be louder than normal. Found no other issues with unit and could not duplicate breaker tripping. Compressor ohms out correctly. Temps are normal. Ordering new compressor, evaporator, dryer and access valve. Will need sealed system tech and two hour call, for next visit. No leaks detected, at time of service. Office to set return schedule, due to request for two hour call and sealed system tech.; ordrng 1 876765 (mtg kit) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10309988 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)"

Near Golden Canary Ln, Austin, TX 78723
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived onsite for customer complaint of freestanding range not heating properly. When arrived preheated oven to 350F and observed a batch of cookies bake. Used temperature probe to monitor temperature. During baking of the cookies, found temperature maintained 335F and did not reach 350F. When time was completed (13 mins), cookies still were not done. Attempted to calibrate unit. Unit will not enter temperature calibration. Unit will need new control to complete repair.No gas leaks detected at time of service.; ordrng 1 W11258611 (cntrl-elec)"

Near Staton St, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FC3 "Arrived on site and inspected washer and found control panel start button is unresponsive, disconnected the control panel and harness and after resetting connection function has returned to washing machine. No further repairs required at this time, no water leaks from connections at time of service, job complete."

Near Goldenrod St, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for no ice. Advanced icemaker,icemaker would power off while advancing diagnosed failed icemaker.Ordering icemaker ; ordrng 1 241798231 (ICEMAKER)"

Near W Mockingbird Ln, Austin, TX 78745
Ron J.

Ron J.

DRYER WHIRLPOOL WGD92HEFW1 "Arrived onsite for chattering noise / determined had slight rocking from the right front corner to the left rear corner. I adjust left rear leveling leg / resolved the noise complete. Customer was complain about the dryer was heating / stating it takes 2 cycles. The noise returned after dryer cooled down . I contacted Whirlpool Austin sr7725494937 advised if noise is coming from the right rear we need to order the right side panel. Placed office will reschedule, ; ordrng 1 W11310043 (panel)"

Near Doe Meadow Dr, Austin, TX 78749
Al R.

Al R.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site. Checked dryer for no operation. Found display with no light and no response. Checked voltage at wall outlet and terminal block? Verified voltage at both locations. L1-L2 128vac. L1-N 20 vac. L2-N 119vac. Took pictures, illustrated on leave behind and informed neighbor. Job complete"

Near Miami Ct, Fort Hood, TX 76544
Wesley P.

Wesley P.

WASHER KENMORE 795.404419 Arrived on site and determined washer to be operating safely. With no smoking or operational problems. All checks good.

Near Park Blvd, Austin, TX 78751
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice dispenser door is not operating, removed UI and found dispenser motor harness is not attached. After resetting dispenser door is now operating properly. No water leaks from connections at time of service, job complete"

Near Woodland Oaks Trail, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for no cool. Diagnosed leak in system,oil smell in freezer. Removed evaporator,installed a new evaporator and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly,checked water connections no leaks."

Near Teagle Dr, Austin, TX 78741
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GSC25C4EYY01 Arrived on site and replaced icemaker and attempted to replace water fitting for icemaker unsuccessfully. In the attempt I removed dispenser water line to make room. Unable to insert lines beyond certain point in lower door. To repair will need new fitting AND new water line through door to dispenser. Both kinked and damaged in repair attempt. SK only for return per DW. Advised customer water had been turned off due to possible leak and that part sent was defective. and 1 WATERLINE (FOR WATER DISPENSER) and 1 WPW10347034 (fitting)

Near Rain Creek Pkwy, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to diagnose a dishwasher that will not turn on. Found burnt neutral connection in junction box under dishwasher. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near E Fm 243, Bertram, TX 78605
Thomas L.

Thomas L.

REFRIGERATOR LG LMXS30776S Arrived on site to receive help with re-diagnosing unit that will not dispense water at the door. Tested to find High resistance isolation solenoid valve.; ordrng 1 WPW10270395 (valve)

Near 10 Oaks Dr, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503EBS01 Arrived on site and tested operation. I found the fresh food lights not coming on except for the air tower lights. I found the upper light has failed causing lights to cut off. Installed new light and tested. Unit tests good. Job complete

Near Brady Ridge Drive, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on job for complaints of half of light module not lit. Confirmed half is out will need new module. ; ordrng 1 W11125428 (cntrl-elec)

Near Black Cap Run, Buda, TX 78610
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF305ESS02 "Arrived on site for customer complaint of dent in door, I replaced right side door, unit tested good."

Near Provence Pl, New Braunfels, TX 78132
Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not cycling properly. Checked for error codes and found none. Tested unit in automatic test mode and all operations are normal. Checked how far drain hose and checked good. Found that control has failed.no water leaks present at time of service.; ordrng 1 W11116592 (CONTROL )

Near Comet, Lakeway, TX 78734
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for bake not working. Reset board by turning power off to unit for 3 minutes. Test unit after power and unit test good job complete.

Near Golden Wave Loop, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site and found good function and no heating problems. Advised customer on findings. All checks good. Unit is now operating as designed.

Near Crystal Creek Dr, Austin, TX 78746
James C.

James C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site and tested operation. I found that the right side of console not responding to input. Accessed harnesses and control and found all connections secure. Unit will need new console to repair. ; ordrng 1 W11197501 (CONSOLE)

Near Logan Ridge Drive, Cedar Park, TX 78613
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrive on site for the unit top rack will not pull out. Found the wheels on the adjusters are broken. Use the adjuster kit and found there was a missing part. Will need to order the adjuster kit. ; ordrng 1 W10712395 (adjuster)

Near Lexington St, Taylor, TX 76574
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG510S0AW2 "Arrived on site for customer complaint of error code, found faulty control board, I replaced control, unit tested good.

Near W San Antonio St, San Marcos, TX 78666
Al R.

Al R.

WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Checked washer for no operation. No lights from control, will not enter diagnostics. Verified voltage at wall. Washer full of water. Found failed drain pump which shorted control. Replaced drain pump and control. Tested washer. All functions check good. No water leaks present. Job complete"

Near Thayer Dr, Killeen, TX 76549
Al R.

Al R.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site. Checked dryer for no operation. Found motor turning but drum not rotating. Disassembled dryer and found front plastic drum glide loose and causing friction on drum. Found idler pulley had come out of its slot on base of dryer belt just hanging loose. Refit front glide, installed idler pulley and belt. Tested functions and all checks good. Job complete"

Near Thayer Dr, Killeen, TX 76549
Robert J.

Robert J.

WASHER WHIRLPOOL WFW6620HW0 Arrived on job for complaints of leaks from detergent drawer. Confirmed leaks and replaced drawer. Test operation no leaks detected at time of service.

Near Dancing Star, Johnson City, TX 78636
Jonathan  S.

Jonathan S.

DISHWASHER GE GDF510PSMSS "Arrived on site to install previous diagnosed parts. Removed failed manifold and spray arm, installed new. Tested spray arm. All tested good, no water leaks present."

Near Rancho Sienna Loop, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRSC503EBS01 Arrived on site or ice clumping in ice bin. Found small ice blockage and filled tube causing water to spray. Removed and all operations are normal. All water connections are dry.

Near Longhorn Trail, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL GC5SHEXNB03 Arrived on site and inspected unit. I found that the ice door mount has broken causing warm air to enter freezer. Installed new ice door kit and tested operation. Unit tests good. Job complete

Near Palmbrook Dr, Austin, TX 78717
Joel G.

Joel G.

REFRIGERATOR WHIRLPOOL ED5FVGXSS04 "Arrived on site to diagnose fridge cycling on and off too often. Found 39 degs in ff side and 1 deg in the frz. Temps are fine. I found condenser heavily plugged with hair, cleaned condenser. Temps are normal and cycling of fridge is just trying to keep temp doesn’t mean something is faulty with fridge however. All is normal at this time. No leaks detected."

Near Bonham Loop, Georgetown, TX 78633
Lou S.

Lou S.

COOKTOP FRIGIDAIRE FFGH3054USA "arrived on site to inspect range oven door hinges. Upon further inspection, I found the left door hinge was popped in and didn’t have the safety lock engaged. I was able to get the hinge extended and lock it in place and reinstalled the door. Tested the door and it functions properly. No gas leaks detected during service, job completed."

Near Woodland Village Dr, Austin, TX 78750
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site for customer complaint of unit not washing, found faulty float switch, I replaced switch, unit tested good."

Near Gruene Haven, New Braunfels, TX 78132
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD4950HW0 "Arrived on site for no heat dryer . Checked all thermostats checke normal . Found ignited pitted ,cracked and burned marks . Will return with igniter . No gas leaks present at time of service . Please call to set return .

Near Wickham Ln, Austin, TX 78725
Joel G.

Joel G.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site to diagnose fridge not coming on. Verified 120 vac at the outlet. Plugged unit back in and ice chute opened and closed but still no operation from main board. Main board needs replaced. When sliding fridge back, UI came on just shortly with no other operations, so unit may have other issues going on with it but can’t verify until board gets replaced.

Near FM971, Georgetown, TX 78626
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for customer complaint of French door refrigerator not making ice intermittently. When arrived, found ice bin 1/2 full. RC @37F,FC @1F. Tested icebox fan on test 36. Fan is working. Test 56 shows no error codes for icemaker. Advised customer to use fast ice feature to maintain ice. Customer does have small children and advised door is open and closed many times throughout the day. Advised if icemaker is harvesting to wait until complete before opening door. Ice maker will then delay if door is opened. Customer agreed. No other issues found. All water connections were dry at time of service."

Near Brambling Rd, Pflugerville, TX 78660
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED9200SQ0 arrived on site for unit that is not heating once again. Found unit to have open thermostat cut offordrng 1 279973 (cutoff-tml)

Near Highland Spring Ln, Georgetown, TX 78633
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL GS5SVAXVB00 "Arrived on site for “ice not dispensing” complaint. Inspected unit and found dispenser motor rusted and locked up. Removed and replaced dispenser motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Easybend Dr, Manor, TX 78653
Ron J.

Ron J.

WASHER MAYTAG MVWB835DW3 "Arrived onsite to install previously diagnosed parts, installed console and main control board. I calibrated board in test mode. Washer tested good"

Near Garden Oaks Dr, Austin, TX 78745
Lou S.

Lou S.

MICROWAVE KITCHENAID KBHS109SSS05 "arrived on site to install previously diagnosed and ordered part. Due to a lack of voltage from the filter board, I removed and replaced the filter board and turned the power on to the unit and still nothing. I contacted Techline and spoke to David and advised him that I had checked voltage at the power source, fuse, control and UI ad all checked good. David advised to check voltage at the UI from the transformer and when I did, I wasn’t getting enough voltage. David has me check voltage at the black wire going to the transformer and I got 120V and then the white wire ad I got .4V. David advised that the problem with the unit is a bad neutral at the power source. When I checked the incoming voltage, I found 243V between black/red, 242V between red/white and only 97V between back/white. I advised the customer of my findings and advised that they would need to have an electrician look at the breaker. Customer advised that they recently had the breaker b

Near Welton Cliff Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for refrigerator not dispensing water and not cooling. Tested and inspected unit and found failed valves, housing and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Rush Creek Ln, Austin, TX 78732
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling properly. Found RC evaporator all frosted over. Removed evaporator cover and defrosted evaporator using steamer. Installed new evaporator cover and verified proper installed of thermistor. Set defrost to 8hr in diagnostics 124. Reassembled. Unit began cooling as intended. All water connections were dry at time of service.

Near Catumet Dr, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived on job for complaints of no water found line from reservoir frozen. Cleaned ice and insulated line to keep from freezing.

Near Elk Run Cove, Blanco, TX 78606
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOC54EC0HS00 "Arrived on site and reset Connections and power to control panel, it is now operating properly, no saved error codes. Oven is now working correctly it is not hooked up to Wi-Fi and customer is aware that this may cause oven to reset clock when attempting an update. No further repair is required at this time, job complete."

Near Everglade Drive, Buda, TX 78610
Clif L.

Clif L.

DRYER WHIRLPOOL WED5620HW0 Arrived on site to replace control panel for dryer. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Marina Dr, Kingsland, TX 78639
Joel G.

Joel G.

REFRIGERATOR GE PFE29PSDCSS "Arrived on site to diagnose fridge not cooling. Verified no compressor or condenser fan motor operation. Called source spoke with Charles, and says to replace inverter first if still same issue, replace compressor. Also, condenser fan is not getting the constant 12 vdc from main board on conJ9. Main board and inverter need replaced and possibly compressor.

Near Northwest Blvd, Georgetown, TX 78628
Al R.

Al R.

WASHER WHIRLPOOL WFW8640BW0 "Arrived on site. Checked washer for loud spin. Found stored error codes for drain, fill volume, lock and load detected during clean cycle. Found hot water fill volume is low, drain pump is functional. Inspected wash basket and found excessive play in basket and shocks worn because of basket movement. Made sure rotor bolt was not loose or broken. Bearing is failing. Will need tub assy, shocks, and valve. 2 techs/2hrs and authorization for repairs. No water leaks present.; ordrng 1 AUTHO/2TECH and 1 WPW10435242 (VALVE) and 1 WPW10737541 (TUB ASSY)"

Near Hawk Trail, Copperas Cove, TX 76522
Joel G.

Joel G.

OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site to install part ordered by previous tech. Replaced and unit still throws F9E0 error code. Called source spoke with, had me check all wire voltages and verified all is normal. I found an open bake element from board. Asked source if this could have thrown the error code and he says yes since it’s sensing an open circuit. Need to replace bake element. ; ordrng 1 WP9755770 (elmnt-bake)"

Near Terrace View, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER MAYTAG MVWB865GW0 "Arrived on site for no response controls . Found console and control completely dead . Replaced console and control board . Couldn’t find any shorts , outlet checked normal . Ran calibration and test wash all checked normal . No water leaks detected at time of service . Job complete ."

Near Noel Bain Cove, Del Valle, TX 78617
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GFSS6KKYCBB "Arrived on site for refrigerator not cooling in fresh food section. Inspected unit and work area. Found ice buildup on RC evaporator. Performed diagnostics mode and measured resistance on defrost element at control and found 110 ohms. Measured defrost sensor and found opened. Per manufacturer recommends to replace evaporator cover when removing. Removed ice from evaporator and evaporator cover. Removed defrost sensor and evaporator fan assembly. Installed new. Tested operation. All tested good, no water leaks present.

Near Tailfeather Dr, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for fridge leaking . Found shut off valve is leaking when turned on . Unit itself is checking normal , no water leaks detected with fridge . Customer is going to have a plumber fix shut off valve . Job complete ."

Near Sojourner St, Austin, TX 78725
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for customer complaint of unit not baking properly, found faulty control board, after replacing control, unit tested good."

Near Canyon Lake, TX 78132
Joseph C.

Joseph C.

DRYER AMANA NED4655EW1 "Arrived on site for “no heat” complaint. Inspected unit and found high limit thermostat failure. Also, found rear seal to be missing from drum. Drum has eaten through rear bulkhead. Customer has new drum and seal. Ordering new bulkhead. Will replace high limit thermostat on return visit. 1 W11178667 (bulkhead)"

Near Johnson Rd, Manor, TX 78653
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for soap sitting on bottom of the tub . Ran diagnostics ,dispenser is working but found unit is not getting a trickle on water in unit . Played with shut off under sink and improved water flow . Unit is hooked up to copper line and and old piecing valve shut off . Recommended replacing line and shut off . No water leaks detected at time of service .job complete ."

Near Mapleleaf Dr, Austin, TX 78723
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site for “no ice production” complaint. Inspected unit and found icemaker to be inoperative. Removed and replaced icemaker. Tested unit. Unit is performing as designed. No leaks detected at time of service.

Near Cambrian Rd, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for ice in freezer. Found ice forming on liner wall in freezer,Checked freezer door seal,gasket sealing correctly to cabinet found gaps between liner and cabinet. Added adhesive to gaps,checked door seal good."

Near Bankhead Dr, Austin, TX 78747
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Tested unit unit working as designed. Informed customer due to design ice might jam in chute.

Near Pops Way, Austin, TX 78745
Lou S.

Lou S.

DRYER WHIRLPOOL WED4850HW0 "arrived on site install previously diagnosed and ordered parts. Upon arrival, I found the unit door open. I attempted to close it and it wouldn’t stay closed and the left door hinge was rubbing. I removed the unit door and replaced the inner/outer door, catch, strike, both hinges and the seal. Tested the door and it functioned correctly. No lint observed during service, job completed."

Near Lyndhurst St, Austin, TX 78717
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF518SAHM "Arrived on site for unit not draining found knock out in disposale still in, removed and tested good, no leaks on sit e"

Near Feathergrass Ct, Austin, TX 78758
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher to install the previous diagnosed parts. I changed out the lower rack and tested how it rolled on the inner door. The rack rolls good and has some play from left to right now and the wheels are not getting in a bind. I could not change the tub at this time because the customers house water valve under the sink will not turn off. The customer is going to call a plumber and have the valves changed. The customer will call the office when the plumber is finished to RS the call.; ordrng 1 C-NOTES

Near Las Flores Dr, Austin, TX 78732
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "arrived on site to repair a unit with above normal temperatures in the freezer compartment. Found that the freezer was it 16° and the fresh food section was at 39°. Inspected freezer to find that the evaporator coil‘s are not manually defrosting. I entered the diagnostics mode, energized the defrost mode, and the heater energized properly. The two electronic controls are not communicating to allow the defrost cycle to take place. Will need to replace both controls.; ordrng 1 COSTAPPROVALNEEDED and 1 W10759802 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 WPW10589837 (cntrl-elec)"

Near Trail of the Flowers, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling. Customer stated that unit stopped cooling 3 days ago but now unit is cooling. Measured temperature in FC at 43°. Was not accurate reading, customer had doors opened. Performed diagnostics mode and tested all sensors. Ran test 4 and monitored RC evaporator, found frost pattern developing durning step 4. Called tech support and spoke with Kevin. Want over diagnostics performed. He stated with unit operating correctly at time of service, would not be able to locate possible failure. Found gasket on ice bin door folded over, attempted to correct with heat gun but would not go back into place. Will need to replace ice bin door. (SR#7725500349). ; ordrng 1 WPW10549589 (ICE DOOR)"

Near Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXS27626S "Arrived on site for freezer door not opening. Inspected unit and work area. Found gasket on top right FC door not sealing. Performed diagnostics and tested both upper and lower freezer door. Found door possibly being opened from right side and causing failure. Found food spillage between gasket and cabinet (see SD-QuickPic). Tested door rails and found working correctly. Spoke with customer on failure and possible causes. Informed customer to power unit down and let ice thaw and to place towels at bottom of unit. Tested all other operations. All tested good, no water leaks present."

Near Land's End Cove, Austin, TX 78717
Steve C.

Steve C.

WASHER WHIRLPOOL RTW4516FW1 Arrived on site to replace the latch per previous tech. Replace the latch and tested the unit. The unit is still noisy. Found the spin basket is broken. Will need to order the spin basket and the drum ring. Office will need to reschedule customer. ; ordrng 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)

Near S Willis St, Granger, TX 76530
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site to test unit for console not responding. Test unit and found bad console. Replaced console test unit and unit test good job complete

Near Kyle, TX
James C.

James C.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site and tested operation. Customer stated the ice maker will randomly work but mostly does not. Tested ice maker and found to be cycling normal. Inspected door switch and found left door liner pushed in where it makes contact with the switch. Installed pad and tested. Door switch now fully activating. I also vacuumed condenser coils to clean lint and dust from them. Job complete

Near Danciger Ln, Cedar Park, TX 78613
James C.

James C.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site and tested operation. I found that the unit has a communication error and both upper and lower blower error codes. Tested blowers and found both operating properly. Unit will need new ui and control to repair. I will also return with blowers if fan speed code returns after communication error corrected. ; ordrng 1 W11248652 (BLOWER) and 1 W11351648 (CONSOLE )

Near Rolling Hills Road, Leander, TX 78641
James C.

James C.

DISHWASHER KITCHENAID KDTE234GWH0 Arrived on site and tested operation. I found that the unit has a fault for open door latch. Inspected latch and strike and found loose connection from harness to latch. Secured connection and tested. Unit working properly and all functions test good. Job complete

Near Yaupon Trail, Cedar Park, TX 78613
Steve C.

Steve C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace the tracks and the adjusters for the upper dish rack. Replaced all parts and tested the unit. Unit works properly and all water connection for dry at the time of service.

Near Co Rd 101, Hutto, TX 78634
Steve C.

Steve C.

DRYER MAYTAG MEDC400VW0 Arrived on site for the unit will not start. Tested the unit and found the loose connection on the door switch. Secured the door switch and tested unit. Unit works properly and vents are clear.

Near S Commerce St, Coupland, TX 78615
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for customer complaint of soap dispenser door not opening. Found latch broke. Removed and replaced dispenser. Reassembled. Door now opens and closes as intended. No other issues found. All water connections were dry at time of service.

Near Aspen Trail, Round Rock, TX 78664
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BB2 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass being warped, I removed and replaced the outer door glass and installed insulation piece inside the door between the handle mounts per service pointer #W10917778. Also replaced the hinges. Reinstalled/tested the door and it closed/sealed flush with the chassis. No gas leaks detected during service, job completed."

Near Beebrush Ct, Liberty Hill, TX 78642
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 Arrived on site and found unit may be freezing resevoir. Was advised of symptoms that sounded like frozen resevoir. Advised customer and adjust d temp. All checks good.

Near Mistyglen Cir, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for fresh food cooling issues . Found thermostat had failed . Replaced part sand unit is now regulating temps and cooling . Customer. Will address light issue in freezer himself . No water leaks detected at time of service . Job complete .

Near Stoney Ridge Bend, Del Valle, TX 78617
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to replace a compressor and the access port. Replaced both parts and added 5.5 ounces of refrigerant. No refrigerant leak present. Advise customer to wait 24 hours for the unit to start freezing and cooling. No water connections to the unit

Near Legacy Drive, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GI5FSAXVY00 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Found damper not opening due to failed control board. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Glen Cove, Kingsland, TX 78639
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 "Arrived to inspect washer not operating. Checked unit and discovered the drain pump gave off a humming noise and unit wouldn’t start.Removed and replaced the pump, and latch.Reassembled and unit tested as designed.All water lines were dry at the end of service."

Near Bermuda St, Copperas Cove, TX 76522
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW97HEDC0 Arrived on site and found unit with water level errors. Cleared air trap and advised cleaning of washer with afresh 2 back to back. All else checks good. Customer will call back if symptoms persist.

Near Jamesborough St, Austin, TX 78703
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7500GC0 "Arrived on site and found saved error codes F6E2, F6E3 for communication failure between UI and ACU. Replaced both and ran calibration cycle 52. Washer is now operating properly. No water leaks detected at time of service, job complete.

Near Live Oak Loop, Buda, TX 78610
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived on site for dishwasher not turning on, found junction wires loose and not grounded, corrected wiring and tested good. No leaks on sit e"

Near Whispering Valley Dr, Austin, TX 78727
Leonardo C.

Leonardo C.

OVEN KITCHENAID KEBK101SS04 Arrived on site to test unit for unit not heatin. Test unit and found u it off by 15°. Calibrated oven to +20 test unit and u it test good job complete.

Near Sugarloaf Dr, Austin, TX 78738
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and found error codes F3E2, F8E1, set washer into a diagnostic cycle and neither hot or cold water will run. Replaced valve and now washer is operating properly. No water leaks detected at time of service, job complete"

Near Camelia Pkwy, Kyle, TX 78640
Andy  B.

Andy B.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived on site for microwave not heating.. Tested and inspected unit and found failed high voltage mag/capacitor/diode. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Electra, Lakeway, TX 78734
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for cool fan making loud noise. Found damaged blades on cool fan replaced fan test unit and unit test good job complete.

Near Northwood Rd, Austin, TX 78703
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for the refrigerator with a no cool condition. I found the main control not sending voltage to the inverter. The main control needs to be replaced. I replaced the main control and tested the unit. The unit is working as designed. Call complete.

Near Bella Montagna Cir, Austin, TX 78734
Robert J.

Robert J.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived on job for complaints of not heating properly . Found igniter not working. Replaced igniter and test.

Near Silktassel Way, , TX 78610
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WCC31430AR00

Near Starcrest Ln, Austin, TX 78724
Paul R.

Paul R.

COOKTOP KITCHENAID KECD867XBL02 Arrived onsite for the cooktop that made a pop sound and the right large burner stopped working. I explained to the customer that it could be either the element or the switch that popped . After disassembling the unit I found the outer ring of the element burned in half and I found L2 to H2 not switching closed. I replaced the right element and switch. I tested the unit and it is working as designed. Call complete.

Near Creek Meadow, Spicewood, TX 78669
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived onsite for the dishwasher with a dented door. I found no dents on the outer or inner door panels. I explained to Adam the superintendent that I didn’t see any dents. He looked at it with me and neither of us saw any dents. Adam stated that after Ferguson’s installed the unit they called him and stated it was installed but that it was dented and they were calling it in to get it repaired. I took multiple pictures of the door from the front, sides, and inside of it and there is no damage. Call complete."

Near Flying J Blvd, Spicewood, TX 78669
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for clicking noise . Ran compressor test in diagnostics . Found tape and caution plastic on power cord rattling while compressor is on . Removed plastic . Unit is no longer making noise . Customer does have cosmetic damage to handle , No water leaks detected at time of service . Job complete ."

Near Whitebrook Dr, Austin, TX 78724
Wesley P.

Wesley P.

RANGE JENN-AIR JGRP436WP01

Near Wilderness Dr, Austin, TX 78746
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCE55US0HB01 "Arrived on site for customer complaint of how cooktop burners looked when on high, I explained that it is normal operation and did not effect performance. Unit tested good."

Near Bentwood Dr, New Braunfels, TX 78130
Wesley P.

Wesley P.

RANGE JENN-AIR JGRP436WP01 Arrived on site and found unit cooktop flame is good and found unit sparking for bake and broil but no gas flow. Advised control and valve may be needed. ; ordrng 1 2NDMANNEEDED

Near Wilderness Dr, Austin, TX 78746
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ Arrived on site for microwave missing damper. Gained access to damper and installed new. Tested damper and found operating correctly. Tested all other operations and all tested good.

Near Bonnet Blvd, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DC3 "Arrived on site for washer sparking when plugging in and will stop intermittently between agitation and spin cycle. Performed diagnostics mode and found fault code F0-E3 over load and F1-E2 main control at fault. Ran automatic test cycle and manual test cycle. Found washer off balance and found minor damage on power cord. Removed failed control and power cord. Installed new power and control. Added zip tie to drain line. Balanced unit and ran calibration cycle. Tested all other operations. All tested good, no water leaks present. Spoke with customer on over load error code and user care guide."

Near Possum Trot St, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for cooling issue in fresh food. Found fresh food door not closing correctly found hinge assembly bent,adjusted hinge assembly checked door operation good,checked door seal good"

Near Edwardson Ln, Austin, TX 78749
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher with a door that is not closing properly. Tested unit and found unit not leveled properly at time of installation causing frame to torque slightly. Re-leveled dishwasher properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Travis Oaks Dr, Marble Falls, TX 78654
Clif L.

Clif L.

REFRIGERATOR MAYTAG MBF2258XEB6 Arrived on site to diagnose a refrigerator that is not producing ice. Found water shutoff under sink. Turned valve on an tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Sherrard St, Burnet, TX 78611
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFF305ESS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the filter head and filter plate due to leaking and pieces broken off. Tested the unit and it operated as designed with no leaks. No water leaks observed during service, job completed."

Near Marybank Dr, Austin, TX 78750
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “freezer door not closing/sealing properly” complaint. Inspected unit and found top of mullion protruding, not allowing door gasket to close properly. Adjusted mullion. Door is now closing properly. No leaks detected, at time of service."

Near Garland Ave, Austin, TX 78721
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF550SAFS Arrived on site to replace motor assembly. Replaced motor test unit for leaks no leaks present at this time. Unit washing correctly job complete.

Near N Capital of Texas Hwy, Austin, TX 78746
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I cleaned the area around the back right rack hook and then applied touchup paint to the area where the side panel had arc marks. Dried the paint and tested the unit. Unit operated as designed. I explained to the customer on procedures of using the rack. Job completed."

Near Vickers St, Georgetown, TX 78628
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site for unit not locking lid. Found latch defective. Replaced latch and tested good. No leaks on site

Near Golden Meadow Dr, Austin, TX 78758
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. Performed diagnostics mode, error F6-E4 float switch opened. Found drain pump activating. Removed drain line from garbage disposal and inspected. Removed water from unit and removed drain pump. Inspected drain pump and sump housing. Ran plastic snake through drain line and found major grease buildup. Cleared as much as possible. Tested unit and found draining. Spoke with customer on dishwasher cleaner and user care guide. All tested good, no water leaks present."

Near Lacey Oak Cove, Round Rock, TX 78681
Joel G.

Joel G.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to install parts I previously ordered. Replaced all parts and verified operations.

Near Reunion Lane, Georgetown, TX 78626
Al R.

Al R.

WASHER MAYTAG MVWB835DC4 "Arrived on site to check washer for LF error. Removed supply hoses and check pressure, both checked good. Ran diagnostic tests and found long fill and overload error. Checked hot and cold fill through test mode and found hot valve barely filling and cold checked good. Replaced faulty inlet water valve and retested unit. All checks good. No water leaks present after repairs. Job complete."

Near Talisman Trail, Fort Hood, TX 76544
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to replace the freezer brackets and the top bin due to the freezer door not closing properly. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Axis Loop, Georgetown, TX 78628
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE234GBL0 Arrived on job for complaints of door opening in cycle. Found track not allowing door to close properly. Replaced both tracks and latch. No leaks detected at time of service

Near Double L Drive, Dripping Springs, TX 78620
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FW2 "Arrived on site for customer complaint of sheets getting stuck under agitator, found broken agitator, I replaced agitator and ran load size calibration, unit tested good, no leaks at time of service."

Near Oak Glen, New Braunfels, TX 78132
Joel G.

Joel G.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site to diagnose oven too cold per inspector. Ran unit and got cycle temps that avg 370 degs when set at 350. Calibrated over and informed customer on how to do it also. Temps are now fine and customer can adjust accordingly if they need to. No leaks detected.

Near Archer Ln, Georgetown, TX 78633
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for the unit is not making ice. Tested the unit and found the fill tube on the icemaker was clogged with a small piece of rubber material. Remove the small piece of rubber and the ice that build up on the fill tube and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near W Creekbend Cove, Hutto, TX 78634
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on site. Checked ice machine for no ice production. Found water valve stuck open and consatnatly filling with water. Repalced valve and tested unit. All functions check good after replacement. Recirculation pump was mis registering fill volume during diagnostics but was fine in normal cycle. No water leaks present. Job complete

Near Canyon Springs Dr, Belton, TX 76513
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG515S0EB1 Arrived on site to repair unit that has two large front burners that will not light. Replace burner heads and caps. All four burners now ignite properly.

Near Holiday Creek Ln, Georgetown, TX 78633
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW1 "arrived on site to install previously diagnosed and ordered part. Due to the main control constantly ticking or popping, I removed and replaced the control and calibrated the unit. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Deer Grove Dr, Cedar Park, TX 78613
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for customer complaint of double wall oven getting too much heat from bottom portion. Tested unit and confirmed issue. Advised customer that is normal for ventilation of the oven cabinet. All function, features work as intended. No other issues found."

Near Borromeo Ave, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for no ice. Found icemaker not running through a forced cycle in diagnostics. Replaced icemaker assembly ran diagnostics all test passed icemaker filled with water.

Near Great Plains Dr, Austin, TX 78735
Kevin B.

Kevin B.

WASHER MAYTAG MVWB955FC1 "Arrived on site and replaced console diagnosed on previous visit, after replacement ran test 52 and all functions check good. No water leaks detected at time of service, job complete."

Near Cotton Gin Rd, Uhland, TX 78640
Tyler B.

Tyler B.

WASHER AMANA NTW4516FW2 "Arrived onsite for unit with no power, found outlet good, replaced control and tested good. No leaks on site"

Near Bradford Edward Cove, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR GE TFX20JRBG AA "Arrived on site for no ice. Ran icemaker through a cycle small amount of water filled icemaker found level screw set to low. Increased water level,ran icemaker through a cycle water filled icemaker correctly"

Near E Riverside Dr, Austin, TX 78704
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for “noisy fan operation” complaint. Inspected unit and found fan housing to be cracked. Removed and replaced fan motor. Tested unit. Unit is performing as designed.

Near Turtle Spring Court, Austin, TX 78723
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found control panel is not working, after replacing it oven is now operating properly, job complete"

Near Landa Park Dr, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFX2571XEM0 "Arrived on site for refrigerator freezer door not shutting. Inspected unit and work area. Found freezer light not working and found ice buildup from FC door not shutting properly. Found door sealing at time of service. Found door switch not opening. Removed door and inspected gasket, found no issues with gasket. Found door needs to be leveled, ice needs to be removed and switch repaired.Adjusted door bracket and leveled FC door. Corrected light switch. Spoke with customer on opening door from center of handle. All tested good, no water leaks present.

Near Blue Spring Cir, Round Rock, TX 78681
Al R.

Al R.

WASHER AMANA NTW4516FW3 "Arrived to inspect washer issues.Confirmed the complaint and removed and replaced the pump, and latch.Reassembled and unit wouldn’t fill in allotted time, so I replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service Job complete Customer satisfied."

Near Donald St, Waco, TX 76705
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4850XQ3 Arrived on job for complaints of noise in spin. Found spaner nut loose. Tighten nut and test.

Near Davis Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator making odd noises. Customer stated noise sound like a tapping sound coming from back. Per diagnostics mode and tested all running components. Was not able to recreate failure. Pulled unit out and found power cord that was taped to back had fallen down and possible electrical warning label creating noise. Corrected power cord. Monitored unit and tested. All tested good, no water leaks present."

Near Fiore Cove, Round Rock, TX 78665
Ron J.

Ron J.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived onsite for upper rack falling, found rh track completely separated. I replaced both tracks and adjusters all tested good. Confirmed no leaks"

Near Taylorcrest Dr, Austin, TX 78749
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose a dishwasher that is not correctly Mounted. Found dishwasher mounting bracket not fully installed at time of installation. Remounted bracket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gildas Path, Pflugerville, TX 78660
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site for customer complaint of unit not heating properly during sensor cycle, found error codes F4e3 f2e1, instructed customer to have vent checked. Unit tested good."

Near S Santa Clara Rd, Marion, TX 78124
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of freezer door not closing properly, found top hinge needed adjusting, after adjusting hinge, unit tested good."

Near Dandelion Trail, San Marcos, TX 78666
Arthur B.

Arthur B.

DISHWASHER FRIGIDAIRE FFCD2413US Arrived onsite for customer complaint of dishwasher not heating. Tested unit in diagnostics and found heater not coming on. Removed toe plate and found heater connections off. Secured connections and tested unit. Unit now works as intended. All water connections were dry at time of service.

Near County Rd 4772, Kempner, TX 76539
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer issues. Confirmed the complaint and noticed the element was grounded.Removed and replaced the element.Reassembled the unit and unit began operating as designed.No lint observed at the time of service.Job complete

Near Guthrie Dr, Waco, TX 76710
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site and found right front burner flame is uneven, disassembled it and after resetting flame is now correct. No further repair is needed at this time, job complete"

Near Landa Park Dr, New Braunfels, TX 78130
Wesley P.

Wesley P.

WASHER MAYTAG MVWC565FW1 Arrived on site and found unit operating as designed. Ad used customer on use and care. No error codes. All else checks good.

Near Spence St, Austin, TX 78702
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite to install the previous diagnosed parts. I installed the bin frame and bin. Call complete.

Near Sawdust Ct, Austin, TX 78732
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived on site for refrigerator RC door having rust spots on door. Inspected unit and work area. Found rust developing on top right corner (see SD-QuickPic). Removed door and installed new. Tested door operation. All tested good, no water leaks present. Spoke user care guide."

Near Gibbons Path, Round Rock, TX 78664

View More