Service History 1773 - Appliance Express

Near Austin, TX 78737

Diego G.

Job Details: 09/19/2017

KRFF507ESS01. Arrived on site. Check for drain issues. Found drain collapsed. Unit is not repairable per tech-support. Instructed customer they would need to call Whirlpool to see what they want to do. No leaks present. Job complete

Near Austin, TX 78737

Diego G.

Job Details: 09/19/2017

Near Austin, TX 78737

Diego G.

Job Details: 09/19/2017

Near Lakeway, TX 78734

Thomas L.

Job Details: 09/19/2017

Arrived on site for no Fill condition in the dishwasher. Found unit had no water coming to it. Customer will correct condition. All water connections were dry as there was no water coming to the unit.

Near Lakeway, TX 78734

Thomas L.

Job Details: 09/19/2017

Near Bastrop, TX 78602

Carlos G.

Job Details: 09/19/2017

Arrived on site and checked the unit for oven not igniting. Checked components and found a faulty bake ignitor. Removed and replaced oven igniter. Normal wear and tear. Ran multiple test cycles and all checks ok. Job complete.

Near Austin, TX 78739

Diego G.

Job Details: 09/19/2017

Arrived on site. Replace condenser fan motor and harness. All functions tested OK. No leaks present. Job complete

Near Austin, TX 78739

Diego G.

Job Details: 09/19/2017

Arrived on site. Replace condenser fan motor and harness. All functions tested OK. No leaks present. Job complete

Near Austin, TX 78739

Diego G.

Job Details: 09/19/2017

Arrived on site. Replace condenser fan motor and harness. All functions tested OK. No leaks present. Job complete

Near Lakeway, TX 78734

Cliff

Job Details: 09/19/2017

Kitchenaid cooktop KECC667BSS02. Arrived on site to diagnose a cooktop with a broken glass assembly. Found cooktop glass broken on front left corner. Replace the glass assembly and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78732

Thomas L.

Job Details: 09/19/2017

Arrived on site for no operation. Checked unit and found it was totally in operable. Checked power to unit and there was none. Reset switch and tested unit. All operations were normal and all water connections were dry. KitchenAid dishwasher.

Near Austin, TX 78732

Thomas L.

Job Details: 09/19/2017

Near New Braunfels, TX 78130

Daniel A.

Job Details: 09/19/2017

WDT780SAEM1 Not heating. Control,not energizing heater. Reset control. Verified heater operation. Went into default when motor-sump assy failed. Instruct cust on incoming water temp/filter/cycle selection. Normal operation after service . No leaks detected from inlet/drain hoses.

Near Cedar Park, TX 78613

Steve C.

Job Details: 09/19/2017

Near Georgetown, TX 78628

Thomas L.

Job Details: 09/19/2017

Arrived on site for no cool condition. Found unit set at 34 and -3. Temps were -6 and 36. All operations were normal. All water connections were dry.

Near Georgetown, TX 78628

Thomas L.

Job Details: 09/19/2017

Near New Braunfels, TX 78130

Daniel A.

Job Details: 09/18/2017

WMH53520CS6 Microwave door shows open when closed. Replaced prinary/secondary - monitor switches. Replaced interlock switch holder Verified normal operation after service

Near Austin, TX 78745

Connor M.

Job Details: 09/18/2017

WGTLV27FW0 whirlpool laundry center Installed timer and pressure switch. Unit still not filling or washing. Found water valve harness not connected. Corrected issue and tested unit. Unit working proeprly, no leaks detected.

Near Austin, TX 78745

Connor M.

Job Details: 09/18/2017

GI0FSAXVY012 maytag refrigerator Arrived on site to test unit for display not working. Found display not on and no buttons working. Confirmed voltage to display. Replaced facade and board. Same issue. Traced problem to harness connector in door hinge. Corrected issue and tested unit unit working proeprly, no leaks deteced.

Near Dripping Springs, TX 78620

Cliff

Job Details: 09/18/2017

Whirlpool dishwasher WDT720PADM2. I've gone site to diagnose a dishwasher with a rusted front panel. Found rest on front panel and replaced panel. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78746

Paul

Job Details: 09/18/2017

KitchenAid Cooktop Model KECD806RSS05 - Arrived onsite for the cooktop with a broken glass top. I found the cooktop with an impact crack next to the down draft vent. I replaced the borken cook top and frame. I reinstalled the unit with new foam tape. I tested the unit and it is working as designed.

Near Austin, TX 78717

Jerry C.

Job Details: 09/18/2017

KDTM354DSS4 Arrived to inspect top rack sliding out. I found the unit tilted forward at the top aggressively. The rear rollers were at their highest position and required being set to the lowest. I tested the unit and the rack issue was corrected. Operational test good, no leaks observed during service.

Near Elgin, TX 78621

Carlos G.

Job Details: 09/18/2017

Arrived on site and checked the unit for not locking. Ran diagnostics and found 2 error codes indicationg a faulty lock assembly. Part ($63.23) jobcode #TL190 ($169.99) for total of $233.22 plus tax. Removed and replaced lock assembly. Ran test cycle and all checks ok. No water leaks present after service. Collected in ful via CC. Job complete.

Near Spicewood, TX 78669

Cliff

Job Details: 09/18/2017

Jennair oven JJW3830DP02. Arrived on site to diagnose and oven that is giving error codes. Found communication error on display stating miscommunication between the user interface and the appliance manager. Replaced user interface to the internal short and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78702

Leonardo

Job Details: 09/18/2017

IKEA Range model:IEL730CS0 giving F8E0 cooling fan speed to low. Arrived on site to test unit for F8E0 error code cooling fan speed to low. Test unit and found bad cooling fan ,replaced cooling fan test unit error code gone unit heated to 350. Job complete

Near Driftwood, TX 78619

Connor M.

Job Details: 09/18/2017

KRMF606DSS01 kitchen aid refrigerator Installed washer bushing and hinge. Unit now closing properly. No leaks detected.

Near Burnet, TX 78611

Thomas L.

Job Details: 09/18/2017

Arrived on site for improper draining. Tested unit and unit drain properly. Suggested that the customer had her drain line elevated and her reverse osmosis drain be separated from dishwasher drain. All water connections were Dry.

Near Burnet, TX 78611

Thomas L.

Job Details: 09/18/2017

Near Manor, TX 78653

Carlos G.

Job Details: 09/18/2017

Arrived on site and checked the unit for f9 error code. Confirmed proper voltage at plug and terminal block. Control not reacting. Office to order parts for return visit. Rescheduled per Shana.; ordrng 1 W11122555 (CONTROL BLK), schdld next appmnt for 9/18 MON !, snapped 2 QuickPics

Near Austin, TX 78745

Leonardo

Job Details: 09/18/2017

Whirlpool microwave model:WMH53520CS5 giving open close door error code. Arrived On site to test unit for open close door error. Test unit and found bad microswitch. Replaced switche test unit and unit test good no more erro and unit heating correctly job complete

Near Burnet, TX 78611

Thomas L.

Job Details: 09/18/2017

Arrived on site for him proper operation. Found that a locked up drain pump cause the main control to fail. Replaced and tested and all operations are normal. All water connections were dry.

Near Burnet, TX 78611

Thomas L.

Job Details: 09/18/2017

Near Austin, TX 78744

Carlos G.

Job Details: 09/18/2017

Arrived on site to replace parts from previous visit. Removed and replaced display and evap motor assembly. Ran test cycle and all checks ok. No water leaks present after service.

Near Spicewood, TX 78669

Cliff

Job Details: 09/18/2017

Kitchenaid dishwasher KDTE104ESS2. Arrived on site to diagnose a dishwasher that is not filling with water. Found 6-4 error code in unit. This indicates floatswitch for unit stuck in open position. Reset float to proper position and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Austin, TX 78725

Joseph C.

Job Details: 09/18/2017

Range WEG745H0FS0 Arrived on site for "rotten egg smell coming from range, during operation" complaint. Inspected unit and found no issues with unit. Customer has never had gas range before and was not used to smells from oven that occur during operation. No leaks detected, at time of service.

Near Austin, TX 78739

Connor M.

Job Details: 09/18/2017

WRF993FIFM00 whirlpool refrigerator Installed evap cover and main control. Unit working proeprly, no leaks detected.

Near Austin, TX 78739

Connor M.

Job Details: 09/18/2017

WRF535SMBM00 whirlpool refrigerator Installed bpth slides, and door. Unit working properly, no leaks deteced.

Near Austin, TX 78745

Leonardo

Job Details: 09/18/2017

Amanda Dishwasher model:ADB1400AGW0 not filling with water. Arrived on site to test unit for no watsr going in to unit. Test unit and found lose connection at fill valve. Resecured connection test unit and unit test good no leaks present at this time.

Near Austin, TX 78729

Wesley

Job Details: 09/18/2017

Arrived on site and found unit in need of main control. Quoted 257.80 for part and 169.99 for labor. Customer has decided to buy new. Tested unit temp for customer. Charged 129.99 all else checks good. Oven SF379LEKT0

Near Round Rock, TX 78681

Jonathan S

Job Details: 09/18/2017

Whirlpool refrigerator model # WSF26C3EXW01. Not dispensing water.

Near Austin, TX 78704

Carlos G.

Job Details: 09/18/2017

Arrived on site and checked the unit for not washing. Checked components and found a faulty control and sump. Removed and replaced comtrol and sump. Ran test cycle and found additional component failures with panel and owi sensor. Left unit unplugged. Tech to replace both parts. Rescheduled per Sarah.

Near Austin, TX 78735

Leonardo

Job Details: 09/18/2017

Whirlpool microwave model WMH31017FS0 inside light not coming on. Arrived on site to test unit for light in cavity not coming on. Test unit and found bad light bulb. Replaced light bulb test unit and unit working correctly job complete

Near Austin, TX 78735

Leonardo

Job Details: 09/18/2017

Microwave model:WMH31017AS4 giving F8E5 error code There may a problem with the Exhaust Air Temperature Sensor, or the associated wiring. Reset control board by unplugging unit for 1 minutes. Plugged unit back up test unit and unit test good no more error code after resetting board.

Near Leander, TX 78641

Jerry C.

Job Details: 09/18/2017

WMH53520CS6 Arrived to inspect microwave door not closing. I found the light was stuck on and the door switch malfunctioning. I removed and replaced the door switches and tested. Operational test good.

Near New Braunfels, TX 78132

Diego G.

Job Details: 09/18/2017

Arrived on site. Check for noise issues. Found Insulation hitting condenser fan motor. Adjusted insulation all functions tested OK. Rf110 134.99. Collected total with tax $146.13. No leaks present. Job complete.

Near New Braunfels, TX 78132

Diego G.

Job Details: 09/18/2017

Near New Braunfels, TX 78132

Diego G.

Job Details: 09/18/2017

Near Lakeway, TX 78734

Cliff

Job Details: 09/18/2017

Whirlpool refrigerator WRX735SDBM00. Arrived on site to diagnose a refrigerator with a no ice condition. Found ice maker cycling but not calling for water. Replaced ice maker and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.

Near Austin, TX 78704

Carlos G.

Job Details: 09/18/2017

Arrived on site and checked the unit for door closing issues. Found door on left hinge was not properly engaged. Corrected door issue. Door now closes fine. No water leaks present after service. Job complete.

Near Austin, TX 78736

Leonardo

Job Details: 09/18/2017

Kitchen aid dishwasher KDTE404DSS1 making loud noise. Arrived on site to test unit for loud noise. Test unit and found noise coming from drain motor. Test motor and found bad drain motor replaced motor test unit and unit test good job complete.

Near Austin, TX 78757

Wesley

Job Details: 09/18/2017

Arrived on site and found unit operating properly. Good temps and no frost. Was advised of poor cooling and lights out. Customer was able to correct by resetting breaker. Quoted for main control as 235.79 and 189.99 for labor. Office to reschedule. No leaks at time of service. Fridge KRMF706ESS01

Near Manchaca, TX 78652

Connor M.

Job Details: 09/18/2017

WFW95HEDC0 whirlpool washer Arrived on site to test unit for not unlocking. Fiund unit stuck due to error in logic. Was able to correct issue through diagnostic cycle. No issues found. No leaks detected.

Near Austin, TX 78729

Scott

Job Details: 09/18/2017

Whirlpool fridge , ice maker

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Refrigerator WRF560SEYM05 Arrived on site for "frost buildup on back freezer wall/not cooling in fresh foods area/rust on all doors" complaint. Inspected unit and found faulty user interface and control. Ordering new ui, control and freezer thermistor. Found doors to be rusted(pictures taken). Ordering new. Instructed customer on keeping high moisture foods wrapped. Doors will take six to eight weeks to arrive. No leaks detected, at time of service.

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Range WFC150M0EB0 temperature too low. Arrived on site for "temps at 340 when set at 350" complaint. Inspected unit and found to be 10 degrees lower than set. Calibrated unit to be at 10 degrees over. Unit is performing as designed.

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Near Austin, TX 78749

Connor M.

Job Details: 09/15/2017

WRF535SMBM00 whirlpool refrigerator Arrived on site to test unit for making popping noise intermittently. Found all functions operating quietly or at normal volume. Customer is not concerned as it hasnt happened in several days. After several minutes of obersvation the customer stated i was free to go. No leaks deteced.

Near Austin, TX 78759

Scott

Job Details: 09/15/2017

Whirlpool washer

Near Round Rock, TX 78681

Wesley

Job Details: 09/15/2017

Arrived on site and found unit freezer drawer top dislodged from rails. Re inserted. Now unit operates as designed. Door aligned properly. Advised customer on use and care. KRFF707ESS01 fridge.

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Near Taylor, TX 76574

Joseph C.

Job Details: 09/15/2017

Near New Braunfels, TX 78130

Daniel A.

Job Details: 09/15/2017

WRX988SIBM03 Top left refrigerator mullion getting caught on center pivot. Replaced mulion and left side door hinge. Replaced freezer brackets due to door not closing/opening properly. Defective bearing/slide. Normal operation after service

Near Austin, TX 78737

Connor M.

Job Details: 09/15/2017

WRT108FZDM02 whirlpool refrigerator Arrived on site to test unit for no ice production. Found ice maker not getting water. Cofirmed voltage to valve. Replaced icemaker, no change. Will need valve to repair. Cali approved tuesday 19.

Near Wimberley, TX 78676

Connor M.

Job Details: 09/15/2017

KODT100ESS00 kitchen aid ovenArrived on site to test unit for baking incorrectly. Found bake element not coming on during preheat. Pulled unit and tested element and voltage. Both checked fine. Reassembled unit and tested. Bake element is now working. Ther emay be an issue inside house junction box behind unit. Instruct customer on testing unit with a pizza. Job completed. No issues found.

Near Manor, TX 78653

Carlos G.

Job Details: 09/15/2017

Arrived on site for "unit not heating and door handle broken" complaint. Inspected unit and found restriction in wall venting. High limit thermostat blown, as a result of restriction. Removed and replaced thermostat and instructed customer not to use unit until blockage is cleared. Instructed customer to clean venting every six months, to prevent possible fire hazards and for better performance and economy. Door handle is broken off, as well. Ordering new. Return for repairs on 09/15.; ordrng 1 W10861225 (DOOR HANDLE), schdld next appmnt for 9/15 FRI !, snapped 2 QuickPics

Near Austin, TX 78754

Carlos G.

Job Details: 09/15/2017

Arrived on site to replace parts from previous visit. Removed and replaced chute kit. All checks ok. No water leaks present after service. Job complete.

Near Austin, TX 78754

Carlos G.

Job Details: 09/15/2017

Arrived on site to replace parts from previous visit. Removed and replaced chute kit. All checks ok. No water leaks present after service. Job complete.

Near Kyle, TX 78640

Diego G.

Job Details: 09/15/2017

Arrived on site. Check for icemaker issues. Found shorted module on icemaker. Replaced ice maker all functions tested OK. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 09/15/2017

Arrived on site. Check for icemaker issues. Found shorted module on icemaker. Replaced ice maker all functions tested OK. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 09/15/2017

Arrived on site. Check for icemaker issues. Found shorted module on icemaker. Replaced ice maker all functions tested OK. No leaks present. Job complete

Near Austin, TX 78754

Carlos G.

Job Details: 09/15/2017

Arrived on site for "ice/frost buildup in freezer and water leaking from icemaker" complaint. Inspected unit and found ice door not sealing properly. Ordering new dispenser kit. ; ordrng 1 WP13005705 (CHUTE), schdld next appmnt for 9/11 MON !, snapped 3 QuickPics

Near Kyle, TX 78640

Diego G.

Job Details: 09/15/2017

Arrived on site. Check for a leak issues. Customer states on clean cycle and heavy loads it leaks. Ran diagnostic test found error code F8 E3 for overfill. Verified pressure switch hoses and connections all checked OK. Found service pointer for error code with updated air trap for unit. Will need new air trapped and pressure switch to repair unit. Rescheduled for 9/19/17 per kristen

Near Kyle, TX 78640

Diego G.

Job Details: 09/15/2017

Near Kyle, TX 78640

Diego G.

Job Details: 09/15/2017

Near Austin, TX 78753

Carlos G.

Job Details: 09/15/2017

Arrived on site to replace part from previous visit. Removed and replaced drain pump assembly. No water leaks present after service. Job complete.

Near Austin, TX 78753

Carlos G.

Job Details: 09/15/2017

rived on site for "ice/frost buildup in freezer and water leaking from icemaker" complaint. Inspected unit and found ice door not sealing properly. Ordering new dispenser kit. ; ordrng 1 WP13005705 (CHUTE), schdld next appmnt for 9/11 MON !, snapped 3 QuickPics

Near Wimberley, TX 78676

Diego G.

Job Details: 09/15/2017

Arrived on site. Replaced tub assembly. Ran diagnostic test all functions tested OK. No leaks present. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 09/15/2017

Arrived on site. Replaced tub assembly. Ran diagnostic test all functions tested OK. No leaks present. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 09/15/2017

Arrived on site. Replaced tub assembly. Ran diagnostic test all functions tested OK. No leaks present. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 09/15/2017

Arrived on site. Replaced switch assembly. Cycled unit all functions tested OK. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 09/15/2017

Arrived on site. Replaced switch assembly. Cycled unit all functions tested OK. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 09/15/2017

Arrived on site. Replaced switch assembly. Cycled unit all functions tested OK. Job complete

Near Wimberley, TX 78676

Connor M.

Job Details: 09/15/2017

WRX735SDBM04 whirlpool refrigerator Arrived on site to test unit for dispenser leaking. Found it drips several times an hour. Tray will eventually over flow. This indicates a slow air laek somewhere in water line. Checked all connections. No issues found. Will need to replace door. If leak isnt in door it may be in the liner. Office to schedule directly.

Near Austin, TX 78704

Carlos G.

Job Details: 09/15/2017

Arrived on site and checked the unit for scratch on door. Confirmed scratch on door. Removed and replaced door panel. No scratches nor dents on new door. Job complete.

Near Austin, TX 78704

Carlos G.

Job Details: 09/15/2017

Arrived on site and checked the unit for noise issues. Ran test cycle and confirmed abnormal noise but could not pin point where noise is coming from. Allow 2 hours. Tech to use parts as needed. Office to reschedule customer.

Near Harker Heights, TX 76548

Arthur B.

Job Details: 09/15/2017

WOD51EC0AS03 (Wall Oven) - Arrived onsite for customer complaint of upper oven not heating. Was able to reset control from UI. Reset control. Preheated unit to 350F. Used temperature probe to check temperature. Oven preheated within 5F tolerance. No other issues found.

Near Harker Heights, TX 76548

Arthur B.

Job Details: 09/15/2017

Near Austin, TX 78703

Carlos G.

Job Details: 09/15/2017

Removed and replaced drain pump assembly. Ran test cycle and all checks ok now.

Near Leander, TX 78641

Jerry C.

Job Details: 09/15/2017

WFE530C0ES0 Arrived to inspect vibration. I found the fan had not been replaced prior and it was badly off balance, causing the vibration/grumbling sound. I removed and replaced the fan assembly W10330026 and tested the unit. I could not recreate the sound after repair. Operational test good.

Near Austin, TX 78759

Luis

Job Details: 09/15/2017

Refrigerator-KRFC300ESS01-found harness not making full connection to light switch. Reinstalled harness to switch tested unit working as designed.

Near Austin, TX 78750

Luis

Job Details: 09/15/2017

Ice machine-KUIX505ESS1-replaced water filter housing

Near Bastrop, TX 78602

Carlos G.

Job Details: 09/15/2017

Arrived an site and checked the unit for icemaker leaking water. Checked components and found a faulty icemaker assembly. Removed and replaced icemaker assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.

Near New Braunfels, TX 78130

Daniel A.

Job Details: 09/14/2017

WTW4816FW1 Excessive vibration. Excessive noise. Drain hose tapping when in spin cycle. Secured drain hose. Chècked damping straps/spin basket. Ran wash cycle. Normal operation after service.

Near New Braunfels, TX 78130

Diego G.

Job Details: 09/14/2017

Arrived on site. Check for operation issues. Ran diagnostic test found no error codes all functions tested OK. Instructed customer on water level for unit and that it was completely normal. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 09/14/2017

Near New Braunfels, TX 78130

Diego G.

Job Details: 09/14/2017

Near San Marcos, TX 78666

Diego G.

Job Details: 09/14/2017

Arrived on site. Check for freezer issues. Found moisture getting inside freezer. Verified rails and gasket to cabinet. All functions tested OK. Instructed customer on making sure door is staying closed to prevent moisture from getting inside freezer. No leaks present. Job complete

Near San Marcos, TX 78666

Diego G.

Job Details: 09/14/2017