Near Dripping Springs, TX 78620
Andrew
Job Details: 11/16/2020
REFRIGERATOR GE PDS22SBSBRSS "Arrived on site to test unit for not cooling and UI not responding. Found proper voltage to control board but control board not put out any voltage. Replaced main board, tested unit, unit works good. Advised customer to put a glass of water in freezer and once water is frozen solid to go ahead and use unit. Job complete."
Near Lockhart, TX 78644
Leonardo
Job Details: 11/16/2020
RANGE WHIRLPOOL WFE775H0HZ1 Arrived on site to test unit for f9 error. Found black wire disconnected at control. Secured connection test unit and unit test good job complete.
Near Austin, TX 78757
David
Job Details: 11/16/2020
WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site to diagnose washer with odor and buildup that may not be draining properly. Tested unit and found a slow drain. Drained unit fro, trap tube and checked trap. Found hair and buildup causing the slow drain. Found bellow coated in mildew and buildup causing the odor.Drained unit and cleaned the trap and clogged bellow drain holes. Advised tenant on how to clean unit and to run several affresh cycles to remove any buildup fro, behind the basket. Retested and unit is draining strong. All is working as designed.
Near Austin, TX 78734
Brandon
Job Details: 11/16/2020
OVEN JENN-AIR JJW2830DP01 "Arrived on site to replace console, after replacing, unit tested good,
Near Austin, TX 78758
David
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived on site to follow up on rattle coming from unit. On arrival checked condenser. Found where previous tech had used a sound pad to insulate the condenser rattling against the bottom of the cabinet. Pad had shifted. Pushed and reinforced pads to keep them from shifting. Also saw that unit was off Level and condenser could also rattle against the floor. Lifted and Leveled unit as best I could. Unit now has sufficient space for condenser in between both cabinet and floor. I did not hear any noise with condenser fan and compressor both running. All is now working as designed. Call complete.
Near Round Rock, TX 78681
Kayman
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for refrigerator with frost in the FC upon inspection I found a small amount of frost build up in the front and on the roof of the FC consistent with air leak frost. I noticed that very intermittently the left side of the door can have a small gap in the gasket if closed softly. I accessed the rear panel of the unit to inspect the drain tube. I found the tube slightly separating from the frame of the unit which could also let air in to create frost. I used silicone to better seal the tube. I explained to the customer to shut the FC firmly with most force going forwards the middle of the door to ensure it closes all the way. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to replace dispenser, after replacing, I ran a quick cycle, unit tested good, no leaks.
Near San Marcos, TX 78666
Leonardo
Job Details: 11/16/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace board. Replaced board test unit and unit heating correctly heated oven to 350 job complete.
Near Austin, TX 78721
Scott
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site , replaced left side freezer door . Door is now dispensing water and ice properly . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78729
David
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL ADB1400AGB1
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for sealed system repair. I gained access to the evaporator and found a partial frost pattern. I gained a access to the compressor and found it pulling .3amps. When I punctured the system I found a full charge. I evacuated the system. I installed a new compressor, uv dryer, and access valve. I pulled a 30 inch vacuum on the system and found no leaks. I put a measured charge into the system and found the pressure equalizing. I powered the unit on and found the pressures building appropriately. Job complete."
Near Dale, TX 78616
Richard
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived onsite for the washer not filling with water. Ran diagnostics and found that the water valve is no good. Replaced the valve and washer tested good and water is going into the washer and no leaks detected complete
Near Leander, TX 78641
David
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Arrived on site to install new freezer door to resolve broken wires in harness. Installed new door. Used heat gun to mold gasket for better seal. All is now working as designed. Call complete.
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced switches and this had no effect on operation. Will need to bring back control board to correct issue, ; ordrng 1 W11325603 (Control) and 1 W11398764 (Filter board) and 1 W11261167 (Appliance manager) and 1 W11297728 (Ui)"
Near Austin, TX 78735
Luis
Job Details: 11/16/2020
REFRIGERATOR KENMORE 795.775496 "Arrived on site for customer complaint of black residue in ice. Removed ice maker checked water spout no residue in spout,checked ice maker housing no residue removed ice no residue possible residue is from activated charcoal passing through water filter"
Near Belton, TX 76513
Cliff
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to confirm diagnosis on refrigerator. Upon inspecting unit noted RC defrost failure and wire broken on icemaker thermistor. ; ordrng 1 CNOTES (CS TO HANDLE CLAIM)
Near Georgetown, TX 78626
Cliff
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace previously ordered parts for oven. Replaced control panel, control, and blower. Tested unit found all is functioning properly at this time."
Near Austin, TX 78746
Kevin
Job Details: 11/16/2020
DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and replaced vent fan diagnosed on previous visit, after replacement confirmed dishwasher is operating normally by beginning a wash cycle.
Near Wimberley, TX 78676
Jacob
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KSRG22FTWH Arrived onsite for existing water filter spraying out water. Looked at filter. Re aligned customers existing water filter. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78750
David
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site to diagnose refrigerator running water into the refrigerator compartment. Examined evaporator and found the drip pan was completely rusted out. Checked drain and found drain clogged with pieces of rust and debris. No drip pan available at time of call. Talked with SW who recommended sealing the pain in foil tape. Sealed pan in foil tape and cleared out the drain tube. Retested and unit is now draining properly.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave making loud noise when fan is on. Upon further inspection we noticed damper sounded like it was not opening. Uninstalled unit and found that the damper was stuck and not opening, causing load noise when fan was on. Adjusted damper and unit now working as designed. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 11/16/2020
DISHWASHER ELECTROLUX E124ID30QS0B "Arrived on site for customer complaint of unit shutting off and not completing cycle, found evidence of leak and activating float and then activating drain pump. I ran unit empty with no soap, could not find any leak. I tightened up water inlet coupling, which was loose, unit tested good at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site to inspect fridge for a broken axel, upon inspection found the right wheel broken. After jacking the unit up, replaced axel and wheel. Job complete"
Near Austin, TX 78738
Brandon
Job Details: 11/16/2020
DISHWASHER ELECTROLUX E124ID30QS0B "Arrived on site for customer complaint of unit shutting off and not completing cycle, found evidence of leak and activating float and then activating drain pump. I ran unit empty with no soap, could not find any leak. I tightened up water inlet coupling, which was loose, unit tested good at time of service.
Near Austin, TX 78704
Leonardo
Job Details: 11/16/2020
RANGE GE JB750SF2SS Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
Near Wimberley, TX 78676
Jacob
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived onsite for unit not making ice. Looked at ice maker. Saw that motor was stuck. Replaced ice maker. Ice maker poured in water after replacement of the ice maker. No leaks at this time. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 11/16/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to inspect refrigerator condensation/ice build up. Upon further inspection, I tested temps in the FC=-5 degrees and RC=53 degrees. I found a large block of ice on the RC evaporator. Attempted to remove the cover and due to the amount of ice I was unable to remove it. Pulled unit out and checked drain tube and found it clogged and gapped. I cleared the tube and reinstalled it and sealed the gap with silicone. I was able to get some of,the ice off of the evap cover and bottom of RC section. Advised customer that they would need to defrost the unit before I could complete repairs. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that they place towels around the unit to absorb any water that may leak from the evaporator pan. I am ordering the RC evap cover, CNOTE-LSO PER CUSTOMER REQUEST and office to schedule return service due to part being OOS.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1
Near Lampasas, TX 76550
Al
Job Details: 11/16/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and inspected washer leaking from back left side.Disassembled and discovered the leak was coming from the valve.Called office and SR is ordering the housing for the call.Housing is PSP part, customer advised of the wait time for the part and opted to continue to use the unit until the new part arrives.Needs more work.Office to reschedule the customer for return service when part arrives.; ordrng 1 W11173599 (HOUSING)"
Near Austin, TX 78738
Brandon
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for customer complaint of doors not being level, I replaced bushing, unit tested good."
Near Austin, TX 78735
Luis
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for ice build up in freezer. Found frost in freezer ran diagnostics found ice box fan not running diagnosed failed fan ordering a new ice box fan. ; ordrng 1 W11407678 (ICE BOX FAN)
Near Driftwood, TX 78619
Andrew
Job Details: 11/16/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to test unit for oven not working. Found voltage to spark igniter was fluctuating. Replaced module, tested unit, still not heating. Verified regulator shutoff was open. Replaced regulator and still no heat.
Near Austin, TX 78723
Scott
Job Details: 11/16/2020
DRYER WHIRLPOOL NED4655EW1 Arrived on site for no heat dryer . Checked voltage at terminal block . Found one leg of power has dropped off . Reset breakers . Now getting full voltage and heating . Did recommend to customer to have breaker looked at . No lint build up at time of service. Job complete .
Near Uhland, TX 78640
Jacob
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB02 "Arrived onsite for unit not making ice or dispensing water. Looked at unit. No water or ice. Upon inspection, found that the water from the valve from the wall was not turned on. Turned on water. Unit started dispensing water. Let customer know to allow about 2 gallons of water from the dispenser. And also let the customer know that the water valve was dripping water from the wall side, to contact there builder to get the valve looked at. No other issues at this time. Job complete"
Near Kingsbury, TX 78638
Richard
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived onsite for the refrigerator not cooling. Upon arrival found that the refrigerator was not running. But than it turned on. Replaced filter drier and access valve and added Freon . Pressures are good and holding. Advised customer to monitor and to give it time to cool down. Complete
Near Austin, TX 78736
Kevin
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site and inspected dishwasher and found friction pad has broken off. Will need to bring back several to ensure issue is correct it on the next visit; ordrng 5 WP8268961 (Friction pad)s
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL MVWP575GW0 Arrived on site to replace gearcase and cam from previous diagnosis. Found basket hub gears are smooth. Needing hub to correct issues. ; ordrng 1 W10528947 (drive hub kit)
Near Jarrell, TX 76537
James
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site and installed new compressor kit and stub. Vacuumed system to clear and test for leaks. Charged with 4.16oz 134a and tested. Unit now cooling and tests good. Job complete
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found rear pan rusting and drain tube over flowing due to being clogged and has rusted outside of cabinet around drain hole. Took photos of all tamale to unit and floor under unit. Wood floor below unit is buckling due to water leak from drain tube over flowing. Called tech line and spoke to Andrew #7729283540 to discuss rust issue and if repair can be made due to rust not allowing for proper seal around drain port and water dripping from around drain tube indicating water is in the insulation of the unit. Recommended just repairing sealed system and rust is not a concern. Installed new compressor, evaporator, stub and drier. Vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested operation. Unit tests good. Instructed customer that the unit will take 24 hours to reach temps and 48 hours to make ice. Job complete"
Near Austin, TX 78747
Kevin
Job Details: 11/16/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected washer and found it is noisy during the spin cycle, found belt pulley nut is not attached. Took a picture. After reseating pulley washer is now operating properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78750
David
Job Details: 11/16/2020
COOKTOP JENN-AIR JED4430GS01 "Arrived on site to diagnose cooktop throwing an error. Found error code F1E1, which is for a bad appliance manager / extension board. Ordering appliance manager to resolve.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.
Near Round Rock, TX 78681
Kayman
Job Details: 11/16/2020
RANGE WHIRLPOOL WGG555S0BS06 Arrived onsite to install previously diagnosed parts. I installed the bake ignitor in the upper oven. I tested the broil and bake functions in the upper and lower oven. All burners ignited as designed and the unit is operating normally now. No gas leaks detected during time of service.
Near Austin, TX 78749
Jacob
Job Details: 11/16/2020
WASHER WHIRLPOOL LSQ9010KQ0 Arrived onsite to replace part ordered by previous tech. Replaced lid switch. Tested unit. Unit test good. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM "Arrived on site to install previously diagnosed and ordered part. Due to the FC door switch failure, I removed and replaced the switch and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2020
DRYER WHIRLPOOL WED4800XQ1 Arrived onsite for unit not starting. Tested unit. Unit did not start. Upon further inspection. Found that the thermal fuse was bad. Replaced thermal fuse. Tested unit. Unit test good. No issues at this time. Job complete
Near Cedar Park, TX 78613
Kayman
Job Details: 11/16/2020
DISHWASHER MAYTAG MDB8959SFH4 Arrived onsite for dishwasher that had something get caught on the door and it now won’t close. Upon inspection I found the door had come out of its groove on the hinge and bent the groove mostly shut. I attempted to pull the door out of the wrong groove and get it back into the correct one but I was not able to bend it enough to fall in place. I recommended replacing the hinges for the door to close properly.
Near Austin, TX 78741
Leonardo
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Replaced hose test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78756
Luis
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for water leaking. Found drain in fresh food frozen over,defrosted drain,defrosted drain tube in compressor compartment found water not draining to compressor compartment correctly,attempted to snake line found restriction in liner,called tech support
Near Austin, TX 78746
Jacob
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KSCS25INSS01 Arrived onsite for power cycling to the unit. Looked at unit saw that the control was blinking and unit would not keep cooling. Found that the power control board was bad. Let customer know. No other issues at this time. Job complete
Near Manor, TX 78653
Matthew
Job Details: 11/16/2020
RANGE AMANA AER6303MFB2 "Arrived onsite for range not working. Cooktop and bake function not operational. Checked for loose connections, all look good. Took voltage at terminal block. Found L1 with 16.8 vac, L2 with 121 vac and 101 vac across L1/L2. Unit not receiving proper voltage. Customer must seek electrician for incoming power. Job complete."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making noises. Inspected unit and work. Performed diagnostics mode and tested each moving components. Re-leveled door and door handles. Unit stopped making noise. Unit working as designed. Call complete.
Near Georgetown, TX 78628
Paul
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for a refrigerator not making ice and possibly needing sealed system components. I found the FC not getting below 18 degrees. I tested the pressures and found it at 30 psi when equalized indicating a possible leak. I found a leak in the center of the RC evaporator. I replaced the evaporator and dye drier. I ran a long vacuum and the system held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A. I tested the unit and had good pressures and frost patterns on both coils. Call complete.
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2020
FREEZER FRIGIDAIRE FFFH17F2QWB Arrived onsite for unit having a leaking issue on the floor. Looked at unit. Found that the cooling line was leaking but of condensation through the routing hole were the cooling line goes into. Filled the hole with silicone. Did not see any more water dripping. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDTM404ESS1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Also found leak but can’t diagnose the leak because there no water spraying.
Near Georgetown, TX 78628
Lou
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the RC evaporator frosting over and the thermistor going bad, I removed and replaced the RC evap motor/harness, placed the thermistor on the suction line next to the weld and secured it with foil tape and ziptie. Using a clamp, I secured the evaporator to the back the unit on the left and right side. Placed two shims in between the evap cover and drip pan near the center to level the drip pan. Removed and replaced the hv control and tested the unit. Unit is beginning to cool and operate as designed. I recommended that the customer allow the unit 12 hours to cool and approximately 24 hours to begin to make ice. No water leaks observed during service.
Near Lockhart, TX 78644
Richard
Job Details: 11/16/2020
WASHER GE GUD27ESSJ1WW Arrived onsite for the washer not advancing to the next cycle. Removed front panel and found that the belt was broken causing the issue. Will need to replace belt . Ordering parts and office to schedule. ; ordrng 1 WH01X20436 (drive 3l)
Near Austin, TX 78737
Leonardo
Job Details: 11/16/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no power. Test unit and found bad thermal fuse. Replaced fuse , Test unit and unit test good blower coming on and unit heating.
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install previous diagnosed parts. I gained access to the evaporator. I removed the damaged evap cover and drip pan. I replaced the drip pan. I secured the evaporator with the mounting tabs and zip ties. I replaced the motor evap harness and secured the thermistor to the evaporator with foil tape and zip tie. I replaced the damaged evap cover and I stalled no mounting screws.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for ice maker not leaking. Ran diagnostics mode and found no error codes, ran harvest cycle and found unit working as designed. Found ice-maker gasket indented causing slight air leak melting ice and reshaped it. Installed customers water filter upon request. Tightened customers freezer door handle upon customers request. Unit is working as designed. Call complete."
Near San Marcos, TX 78666
Andrew
Job Details: 11/16/2020
WASHER WHIRLPOOL WETLV27HW1
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found buttons not always responding to touch and clock is running fast. Found ui status error code in memory and customer stating the panel will turn the lights on randomly and will restart baking cycles after being turned off. Unit will need new console and control to repair. Office to schedule return services due to part availability. ; ordrng 1 W11297709 (console)
Near Austin, TX 78746
Leonardo
Job Details: 11/16/2020
OVEN JENN-AIR JMW2427DS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78703
Leonardo
Job Details: 11/16/2020
MICROWAVE KITCHENAID KHMS2040WSS0 Arrived on site to test unit for unit not heating. Test unit and found and high voltage. Replaced magnetron capacitor and diode, test unit and unit heating correctly job complete.
Near Buda, TX 78610
Leonardo
Job Details: 11/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for oven not igniting. Test unit and found igniter not connected. Secured connection test unit and unit test good job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 11/16/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for refrigerator at 70 degrees. Upon inspection I found the RC at a complete no cool and the FC at 42 degrees. I spoke to techline and they said we would need a SS tech here to test pressures.. SR#7729284631.; O-emld tckt
Near Austin, TX 78726
Paul
Job Details: 11/16/2020
WINE COOLER KITCHENAID KUWR204ESB00 Arrived onsite for a wine cooler to replace the previous diagnosed parts. I replaced the compressor and installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.5 ozs of R134A. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78747
Luis
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for filter issues. Found housing to filter head not fully installed during manufacturing process causing filter to get stuck in housing. Reinstalled housing correctly tested filter operation unit working as designed
Near Jarrell, TX 76537
Cliff
Job Details: 11/16/2020
DRYER WHIRLPOOL WED6620HW1 Arrived on site to diagnose a dryer that is not running. Tested unit and found clogged external venting caused excessive moisture to build up inside the unit and short control and panel. Control and panel will need to be replaced to complete repairs. Advised homeowner on venting issue. Office will need to set return date due to part availability.; ordrng 1 W11370450 (CONSOLE) and 1 W11388022 (CONTROL)
Near Round Rock, TX 78681
Kayman
Job Details: 11/16/2020
DISHWASHER KITCHENAID KUDS30IXBL4 Arrived onsite to install previously diagnosed parts. I installed the main control and console. I tested the unit through diagnostics. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
Near Driftwood, TX 78619
Andrew
Job Details: 11/16/2020
REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived on site to test unit for refrigerator not cooling found RC thermistor temps fluctuating drastically. Also found damper control not responding during diagnostics. Replaced damper control and RC thermistor, tested unit, unit tests good.
Near Austin, TX 78703
Matthew
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDTM354ESS2 "Arrived onsite to replace previously diagnosed parts. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78702
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for dishwasher not washing. Test unit and found bad wash motor. Ordering new sump and motor office to reschedule. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near San Marcos, TX 78666
Noah D
Job Details: 11/16/2020
WASHER WHIRLPOOL MAH3000AWW "Arrived on site to inspect washer for not Spinning correctly, upon inspection found the motor seized and main control needed to be replaced, Replaced both control and motor in kit, tested for function, All functions returned. Complete"
Near Leander, TX 78641
Kayman
Job Details: 11/16/2020
DRYER WHIRLPOOL WED95HEDC1 Arrived onsite for dryer not heating but spinning. Upon inspection I found the dryer not heating. I verified voltage at the term block under a load and it passed. I accessed and tested the heating element and it tested OL or open indicating a short or break in the element. Unit is working as designed at this time I found a crack in the old element.
Near Austin, TX 78746
Kevin
Job Details: 11/16/2020
WASHER WHIRLPOOL 110.499726 "Arrived on site and inspected washer and found F28 showing on the control panel, this is a communication error between control board and motor control. Replaced motor control and ran a diagnostic cycle to confirm washer will now spin.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not cooling in RC and slow ice production. Customer stated prior company that was out replace ice maker. Inspected unit and work area. Found RC evaporator frozen over. Performed diagnostics mode and tested operation and found defrost sensor opened. Removed ice buildup from evaporator and test sensor and found opened. Installed new thermistor assembly and placed in correct position. Found ice maker unleveled. Corrected ice maker. Assembled unit and found ice housing adapter clips were broken. Per diagnostics mode and tested all operations, all tested good. No water leaks detected."
Near Austin, TX 78731
Luis
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for defective control. Installed a new main control,powered unit on,ran diagnostics fan and all other tests passed."
Near Pflugerville, TX 78660
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ Arrived on site for freezer cool on the bottom and hot on top. I inspected the unit and work area. I put the unit into diagnostics and activated the evap motor. I found the fan not coming on. I gained access to the motor and found it only coming on when hit. I replaced the evap motor with a new one. And tested it again. The motor comes on every time without help. job complete. No water leaks detected.
Near Austin, TX 78704
Matthew
Job Details: 11/16/2020
OVEN WHIRLPOOL KSDG950ESS1 "Arrived onsite to replace previously diagnosed parts. Replaced convection fan, tested unit and unit is functioning properly. Heated to 325, tested convection bake, all had no issues. Job complete"
Near Killeen, TX 76541
Al
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWC565FW Arrived onsite to inspect a washer not spinning clothes out. Found the issue happened when the customer was washing a load of approximately 12 towels. I advised the customer to wash half the size of towels due to the weight of towels when wet. I calibrated and service tested the unit and unit had NO error codes.Unit now operating to customers satisfaction.No leaks observed.Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 11/16/2020
COOKTOP KITCHENAID KCGS956ESS02 Arrived on site for a cooktop with the front left burner not igniting. Upon further inspection found that the front left burner was not sparking at all. Gained access to spark module and harness. Found harness burnt out at front left valve. Ordering harness and ordering spark module in case it shorted out. Advised customer against using faulty burner until repair is complete. Office to reschedule. ; ordrng 1 W10619020 (WIRE HARNESS) and 1 WPW10475150 (SPARK MODULE)
Near Austin, TX 78747
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for door falling. Test unit and found broken pads. Replaced odd test unit and unit test good job complete.
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site and tested operation. Found monitor interlock not registering when door is closed. Found cam is not properly contacting switch. Moved switch to opposite side of interlock and tested. Cam is now engaging switch properly and unit is operating properly. Job complete
Near Austin, TX 78739
Luis
Job Details: 11/16/2020
ICE MACHINE KITCHENAID KUIC15PRXS3 "Arrived on site for no ice. Diagnosed a leak in the system,condenser fan running weak also. Replaced evaporator,compressor and fan motor,vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost pattern on evaporator. Reassembled unit,ran diagnostics all test passed no leaks at water connections."
Near Killeen, TX 76549
Al
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL ED5JHEXTB00 "Arrived onsite to inspect side by side refrigerator not making ice. Found the ice make motor quit working. Called office and SR is ordering an ice maker for this call, due to my system network errors. Office to reschedule the customer when parts arrive. Needs more ; O-emld tckt"
Near Austin, TX 78759
Luis
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for leak at condenser coil. Replaced condenser coil,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Liberty Hill, TX 78642
Lou
Job Details: 11/16/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to inspect washer timer issues. Upon further inspection, the customer advised that when washing on normal, the timer display used to read 47 mins and now it reads 1 hour. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. After further inspection, I found the customer had pressed the extra rinse button which added time to the normal wash. I demonstrated to the customer of my findings. I noticed a lot of suds in the washer during testing and the customer advised that they have a water softener. I showed the customer how to calculate the detergent for their mini bulk cartridge and set the settings for the cartridge use. I made recommendations for use and care as well as detergent use. No water leaks observed during service job completed."
Near Killeen, TX 76549
Al
Job Details: 11/16/2020
RANGE WHIRLPOOL RF265LXTB3 Arrived onsite to inspect range not heating on large burner front right big burner. SR in parts Office is ordering the infinite switch. Office to reschedule the return appointment.Needs more work; O-emld tckt
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 "Arrived on site and found icemaker is off, turn the icemaker back on and it immediately cycled dispensed what ice was in the tray and filled with water. Replaced icemaker diagnosed by previous technician. This icemaker also cycled immediately and filled with water, job complete"
Near Georgetown, TX 78628
Paul
Job Details: 11/16/2020
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the FC door handle.
Near Austin, TX 78724
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 Arrived on site to install new screws and stud for handle. Installed parts test unit and unit test good job complete.
Near San Marcos, TX 78666
Leonardo
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit tripping breaker. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
Near San Marcos, TX 78666
Noah D
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01 "Arrived on site to inspect fridge for frost and light issues, upon inspection found modules not illuminated, replaced control board for LEDs, will need module to fix light issue. Frost issue caused by uneven door, Aligned doors and found no issues. Office to reschedule.; ordrng 1 W10843339 (MOD)"
Near Austin, TX 78727
David
Job Details: 11/16/2020
RANGE KENMORE 790.7403331 "Arrived on site to diagnose range with no function from control panel. Performed diagnostic. Found good voltage at controller. Found burnt out controller. Replaced controller and retested. Unit is now working as designed with all functions good.
Near Kingsbury, TX 78638
Richard
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite for the refrigerator ice maker not working properly. During testing found that the freezer evaporator is frozen solid and will need to be defrosted. Evap fan and thermistors will need to be replaced and the UI, hv control board will need to be replaced. Ice maker is making ice and passed its test the ice build up in the freezer is causing the issue. ordered parts and office to schedule. ; ordrng 1 W11109595 (motor-evap) and 1 W11387384 (UI)"
Near Georgetown, TX 78628
James
Job Details: 11/16/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site and tested operation. Found monitor interlock not registering when door is closed. Found cam is not properly contacting switch. Moved switch to opposite side of interlock and tested. Cam is now engaging switch properly and unit is operating properly. Job complete
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Arrived on site for customer complaint of ice maker leaking, found ice maker failed to rotate all the way 2 out of 3 times in diagnostics.
Near Round Rock, TX 78664
David S
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to install new ice maker. I removed the failed ice maker and installed a new one. I ran a harvest cycle and fill test, both worked as designed. Job complete."
Near Buda, TX 78610
Kevin
Job Details: 11/16/2020
REFRIGERATOR GE GYE22KMHCES Arrived on site and inspected refrigerator and found evaporator drain is frozen. Used steamer to remove all ice from freezer compartment and clear evaporator drain.
Near Kyle, TX 78640
Andrew
Job Details: 11/16/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to test unit for not heating. Found terminal block melted. Replaced terminal block and found unit is not receiving proper voltage one black to white is 70v, red to white is 122v, and black to red is 190v. Outlet also has strong burnt smell. When wiggling plug in outlet it intermittently gets proper voltage. Held plug in position for unit to receive proper voltage so I can verify unit is working good. Unit works as designed. Advised customer to have electrician correct issue. Job complete."