"Arrived to inspect cooling and ice product issues. I found the filter head was steadily dripping and the water had ran down through the RC air returns and into the FC chamber, completely filling both outer edges of the evaporator with ice. I tested the damper and all other functions of the unit and found them intact. I removed the ice from the evaporator area, airflow was restored and the unit began cooling as designed. ordrng 1 W11194438 (Filter Head) and 1 Not1stCallofDay (Anytime except first call please)"

"Arrived on site for no lights. Diagnosed a defective led module,per service pointer replaced defective freezer led module all leds working as designed. Repair covered under autho S191AQ ; used 1 W11601310 (Led module) from stock"

"Arrived on site replaced left hinge , suspension and lid . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling. Removed evaporator cover and inspected for leaks and found no dye anywhere. Gained access to the compressor and installed my gauges and Low psi was -25 and high was 98psi. Spoke to GC and he explained that there probably was moisture and air in the system. He said to vacuum the system for about 20 min and then charge it up. I charged the system with 5.75 R134. I explained to customer to allow 24hrs to let refrigerator cool. Job completed."

Arrived onsite for a refrigerator with frost building on the back of the FC evaporator cover. The customer stated the unit had just got cold again in the FC but it the last few days the temp was high then they could tell the unit went in a defrost because they could hear water dripping and sizzling when hitting the heater. I tested temps and found the RC at 37 degrees and the FC at 5 degrees and it was cooling in the FC at the time. The unit did have some frost on the evaporator cover. I ran a short defrost and found the unit working. I removed the cover and found the front of the evaporator with ice and frost build up but as it got closer to the top the ice and frost was in the middle of the evaporator and the thermistor had no frost or ice on it. I removed the defrost thermistor and tested it in a glass of ice water and it read 8.74kohms. I found the right side of the evaporator cover not snapping firmly in place and it looks like the middle liner is partially bowed causing this. I took a pic of the left and right sides for comparison. I found the drain clear and the water running to the drain tube. It appears the unit is not staying in defrost long enough so I changed the UI again. I called techline SR#7734418954 to report what I had found and what I replaced. I spoke with Ed. Use authorization K15MLO1DPL1. Call complete.

"Arrived on site and found cooktop is on propane, confirmed orifices are correct. Adjusted both left hand burners per customer preference. Center and right front burner cannot be adjusted hire, Right rear burner is fine and requires no adjustments. There is no other adjustment or replacement of parts which can increase center and right front burner, job complete"

Arrived on site for microwave turntable not spinning. I inspected the unit and work area. I found the turntable motor shorted. I replaced the motor and tested the unit. It is now working as designed. I spoke to the customer about how close the microwave is to the cooktop. I recommend that she run the blower in the microwave on high everytime she uses the cooktop. Job complete.

Arrived on site for dishwasher Leaking and flashing codes. I inspected the unit and work area. I found the unit off and all codes cleared. I inspected the inner door and under the dishwasher. I found trailing water down the left side of the door where the gasket meets. I replaced the gasket. I retested the unit and found it working properly. Job complete.

Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on clutch and shifter assembly movement and noises to be expected during use. No further repairs needed and no leaks were found at time of service.

"Arrived on site for not making ice . Got e5 error code . Ran harvest and fill test , both passed . Customer has tried power reset couple of times . Ordering ice maker . No water leaks detected at time of service. Call to set return . ; ordrng 1 W11579560 (Ice maker)"

Arrived on site to diagnose a refrigerator that has doors not operating properly. Found fc door out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the latch assembly and tested the unit. Found that the unit was not registering the lid closed when trying to operate the machine. Found that the new latch sent with me was broken and the lid switch was stuck in a closed position. Attempted to fix the latch but was unsuccessful. Will need to order new latch assembly for repair. Ordering the part and the office will need to contact the customer about a return date due to limited parts availability. ; ordrng 1 W11394572 (Latch)

"Arrived on site to install previously diagnosed parts to resolve shorted / burnt washer. Replaced control, power cord, Drain Pump, noise filter, and console to resolve. Ran diagnostic cycle and verified all working as designed. Call complete."

"Arrived on site for range not working and giving off a burning smell. Upon arrival confirmed issue and found outlet/power were ok. Found both elements within manufacturing specs. Found terminal block/power cord wires werent properly connected leading to large charring/burning of terminal area. Spoke with sr while on site regarding possible part availability and rescheduled customer

"Arrived on site to install previously diagnosed and ordered part. Due to,the main control failure, I removed and replaced the main control assembly and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site to replace knobs and bushings for range replaced. All knobs and bushings and all is functioning properly at this time.

Arrived onsite to install new pantry drawer rails. Upon arrival I installed 2 new rails and tested the drawer and found it operating as designed. Job complete.

"Arrived on site to follow up on refrigerator with defrost issue. Brown wire going to defrost heater was not seated in connector, so I resecured the connector and zip tied wires together. Replaced control and retested. Verified that the heater does come on. Call complete."

Arrived onsite and repaired dishwasher with shorted heater that was not drying well. all checks good.

Arrived onsite for a refrigerator that started leaking again. I found the line had snapped in half about three inches from the fill valve. I replaced the line. There were no water leaks present at the time of service. Call complete.

Arrived on site for a washer that has no powers upon installation I found that there was good power coming into the control but the unit was unresponsive. The control will need to be replaced and I am ordering the console as well. Office to reschedule.; ordrng 1 W11112656 (Console)

Arrived onsite for a washer not spinning all the water out of the clothes and not cleaning well. I checked error codes and had an F2E1 & F7E1. I found nothing wrong with the drive system. I ran auto diagnostics and it completed the cycle and worked as designed. I ran manual diagnostics and tested both fill valves and the drain pump. All worked as designed. I found the suspension good. I ran manual high speed spin and agitate and both worked good. I tested the door lock multiple times and it works good. I did find the start button sticking at times and I showed the customer this. The customer mentioned the smell coming from the tub and I advised running the clean washer cycle with a tub cleaner. I showed the customer the debris build up in the bottom of the tub causing the smell.Call complete.

"Arrived on site to inspect washer not draining and stuck on the rinse cycle. Upon further inspection, I tested the unit in a spin cycle and the unit began to drain and spin. Customer advised the timer would get just before rinse and not move any further and make a loud noise. Once the unit was done draining, I switched the timer to #6 on the dial and started and it began to dispense water and agitate. I advanced the timer and got in between the 6 and rinse and the timer began to make the noise the customer described. I left it in that position and it did not advance after approximately 5 minutes. Also found the lid switch housing is broken. I removed and replaced the timer and switch and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for a washer that is not spinning cloths out. Up inside I found that the unit would not go into spin. I heated a rubbing noise coming from the unit,I then gained access the rotor and stator and found that there was signs of rubbing on them. Which can cause the unit not going to spin. ordrng 1 W11354541 (STATOR) and 1 W11314361 (ROTOR)"

Arrived on site for a refrigerator that has no lights and the control panel does not work. Inspected unit and work area. From the door switch broken so I replace the door switch and tested the unit. The lights in the control began to turn on and operate as designed. Call complete.

"Arrived on site. Replaced defective icemaker,power cycled unit,ran harvest test passed ran fill test passed"

"MEDB765FW0 Arrived to inspect drying issue. I found the unit was operating normally and thermistors were within range. Incoming voltage was also within normal expected limits and I found no other issues with the unit. Testing with the vent on, the unit set to high heat with time dry and K-type probe in the air plenum intake, the unit had vent in temperatures of 138 to 231 with a :43 time to heat and and 1:38 time to cool down. Vent off, the cycling temperatures were 125 to 185 and :48 time to heat and :28 time to cool down. The measurements were all averages of three complete heating cycles with an already warmed chassis. These measurements indicate a venting system that is showing signs of above normal restriction and will cause severely extended drying times. I advised the customer that they will need to have the venting cleaned to correct the issue and that the unit was operating normally.

"Arrived on site and replaced parts recommended by tech line to previous technician on last visit. After replacement sent a short video to KB/service management of washer spinning, job complete"

"Arrived on site to inspect cooktop burner getting too hot. Upon further inspection, the customer advised that theyre having issues with all of the burners not heating properly. They explained that they can have them on the low setting and food will burn or get too hot. I had my customer sign a waiver of damages from removing glass cooktop and proceeded to remove the cooktop. I found where liquid had leaked underneath the knobs and gotten onto the switches. I recommended the customer replace all four switches, I removed and replaced all four switches and tested. Unit is operating as designed. After reassembling the unit and placing it back in the countertop, I retested and it continues to operate as designed."

Arrived on site for front load washing machine leaking. I inspected the unit and work area. I fill the tub with water and inspected the water lines I found no leaks. I went to drain the unit and found the standpipe backing up and overflowing. I spoke to the customer about what is actually leaking water. I advised to have inspected the stand pipe

Arrived on site to test unit for unit giving inverter error. Replaced inverter control and magnetron . Test unit and unit test good job complete.

Arrived onsite for a ice machine not drawing water. I found the recirculating pump had failed and wouldnt pump water. I replaced the pump and tested the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.

Arrived on site to diagnose dishwasher that was not washing dishes. Customer said last couple cycles left everything dirty. Ran unit and found wash motor not engaging at all. Replaced wash motor and retested. Verified all working as designed. CAll complete.

"Arrived on site and found saved error code F8E5, model and serial are different than what was called in. found vent fan motor harness is not connected properly. After resetting connector dishwasher is running properly. If issue continues return with vent motor and its gasket."

Arrived on site for washer not completing cycles and showing LF. Upon arrival confirmed issue and found f8e1 in diagnostics. After further testing I found cold side cutoff was turned off from installers and had lead to unit not finishing cycles and stopping at rinse setting. Corrected cutoff issue but also informed customer would be recommended to replace cutoff due to hard turning and degradation. Rerun multiple tests and found no leaks or failures. Unit working as designed. Call complete

Arrived onsite for hard to start and power button is cracked. Upon arrival test unit and that power button is not responding. Am getting correct voltage to Fascia. Need to replace Fascia. Got authorization to replace fascia. Replaced fascia and test unit. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site to diagnose dryer that is not engaging. Customer recently disassembled and cleaned unit, and it would not start. Checked wiring and found no damaged wiring. Door switch is working properly, belt switch testing good. Tested push to start and found its also working properly. Checked voltages at the motor and found proper voltages coming from the belt switch and push to start switch, and properly voltage from the L2. Timer will advance if push button is held down, but drum will not engage even with me spinning the drum / triggering the centrifugal switch. Ordering a motor to resolve. ordrng 1 WE49X28295 (Motor)"

Arrived on site to diagnose a washer that is not starting cycles. Found control locked in drain only mode. Reset controls and advised customer that if lid is open and there is water in the unit it will go into that failure mode. No further repairs needed and no leaks were found at time of service.

"Arrived on site for a washing machine that leaked water all over the floor. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored error codes. Ran the units for an auto test and everything ran as designed until the unit came to the drain portion of the cycle. Found The drain pipe at the wall backing up and potentially causing an issue with overflowing out of the standpipe. I test the unit and manual diagnostics filling up the basket a third of the way up the basket and attempting to drain. I could not replicate the overflow out of the pipe but did hear some sounds as if the drain pipe itself had cleared itself of the debris. I ran the unit through multiple tasks and checked underneath the washer. Found no evidence of any water residue or leaking from underneath the washer. I did advise the customer that because her drain pipe is back flowing, the most likely issue is that her pipe is clogged and that this may happen again unless they get the clog removed. The customer is going to attempt to run Drano through that pipe but I did advise her that if that does not work, they will need to fix their draining issue. Call complete."

"Arrived on site for washer, inspected unit and work area. Customers complaint was not notifying once cycle was over. I entered diagnostics and found stored error code F2E1. I then ran a diagnostics cycle everything passed except the sound. I replaced the control and calibrated to washer. Unit is now operating as designed with the chime working. No leaks where observed during service. Job completed."

Arrived on site for washer. Upon arrival found unit had signs of multiple non repairable signs Nformed customer unit couldnt be properly diagnosed.No service preformed. Call complete

"Arrived onsite for unit making noise at beginning of cycle. Upon arrival ran diagnostics and there are no saved error codes. Ran a quick cycle with laundry. Found a grinding sound during agitation. Found agitator is worn. Need to replace agitator, hub, washplate and bolt. Office to reschedule ; ordrng 1 W11223765 (Bolt) and 1 W10836692 (Agitator) and 1 W11397111 (Washplate) and 1 W10528947 (Hub)"

"Arrived on site and found dryer vent was not installed properly, after correcting. Discussed airflow importance and how to check it for good airflow, no further repair is needed at this time, job complete"

"Arrived on site and inspected refrigerator and found air gap on the right hand side of freezer door, took one picture. This has allowed condensation to build up in freezer and freezer light is also stuck in the off position . Disassembled freezer and used steamer to remove all ice buildup and reset rails. After reassembling freezer door will now close properly, job complete"

"Arrived on site to install new icemaker in refrigerator. Installed icemaker and verified proper operation. Customer recently had issues pop up with noise coming from the unit when dispensing water. Tested and verified dispenser noise. Removing filter has no effect, and noise seems to be originating from the valve area in the top of the RC. Ordering new triple valve and water line to resolve sound. Water pressure is fairly high as well, so it may be causing the noise. Once valve and line are installed we can retest. Office to schedule when we have parts. ; ordrng 1 W11579561 (Triple Valve) and 1 W11482384 (Filter housing) and 1 W11579166 (Water Line)"

"Arrived on on site for laundry unit not working . Ran diagnostics. No error codes . Unit passed all phases of test wash . Ran diagnostics once more , same results . Didnt or couldnt duplicate any issues . No water leaks detected at time of service . Job complete."

Arrived onsite to replace faulty console. Replaced console. Tested unit and unit is functioning properly. Tested both oven and microwave. Job complete

Arrived on site to diagnose a dishwasher that is not turning on. Found electrical issue with broken neutral in home wiring from switch on wall to dishwasher.

Arrived on site to test unit for knobs making sound when turning off. Test unit and found normal sound when switch is going back up to lock. You have to push down to unlock the switch then turn it to turn on. When it turns off the switch goes back up to turn off and lock job complete.

Arrived on site for dryer not starting. Upon arrival confirmed issue and found unit had stable power connec as well as ui turning on. After further inspection I found door switch failing and replaced it. Found unit working as designed with no failures. Call complete

"KUIX505ESS1 Arrived to inspect ice production issue. I found the reservoir was radially cracked around the drain pump mount and required replacement. The fill valve was badly restricted and the water flow was minimal, requiring four service mode valve tests to fill the reservoir. Office to order part and contact the CX to arrange return service. The customer has requested GCO. No leaks observed during service. ordrng 1 W11614100 (Reservoir) and 1 GCO (Tech GC please)"

Arrived on site to install previous diagnosed part. I gained access to and replaced the freezer evaporator harness. I cleared out any ice build up from the freezer evaporator. I tested the unit and found it working as designed. Job complete.

Arrived onsite for refrigerator not cooling in both sections. Upon arrival inspected unit. Internal fans are running and lights are on. Checked compressor compartment. Monitored compressor and found cold to the touch after hours of being plugged in. Compressor is pulling.2 amps-.9 amps but then shuts down after about two min. Called SW for confirmation. SW advised to remove control cover and monitor LED. LED signified error. According to manufacturers recommendations the PCB board would need to be replaced and if that does not correct the issue the compressor would need to be replaced. Reported to customer that multiple issues may be present.

Arrived on site to test unit for light not working. Test unit and found just burned out light bulb. Customer said whirlpool told hi it was under warranty and that they would send someone out to replace it. Replaced light bulb test unit and unit rsdg good job complete.

"Arrived onsite for a washer displaying a long drain error. I checked stored error codes and found an F9E1, F5E2, & F1E2. I ran diagnostics and found nothing wrong with the MCU or the door lock. I found the drain pump working as designed but not turning off after the tub was drained. I found the elbow between the tub and air trap plugged with debris. I cleaned the elbow and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Arrived on site for water not dispensing . Temps are still too cold . Customer had had temps set higher then recommended. Ordering conrtol and thermistor. . No water leaks detected at time of service. Call to set return . ; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor)

Arrived on site for ice machine producing thin slow ice. I inspected the unit and work area. I found the water valve barely allowing any water to pass through. I installed a new water valve and cleaned the condenser. I retested the unit and found it working as designed.

"Arrived onsite to replace failed components. Upon arrival inspected unit. Found unit had beverage been turned off. Ice accumulation is severe. Notified household that unit needs to be defrosted minimum 48 hrs before return appointment. Again, advised on laying down towels just Incase water flows from unit after thawing. Household understands. Office to reschedule. ; O-emld tckt"

"Arrived on site. Found icemaker over filling causing water to fill mold,replaced defective icemaker,ran new icemaker through a cycle icemaker passed harvest ran fill test passed no leaks"

Arrived onsite for electrical burning smell after dryer had been on for some time with no other accompanying symptoms. Determined cause to be loose wiring electrical connection at out causing arcing and hot wiring. At out and in the prong head. Dryer itself is operating as designed.

Arrived onsite for a refrigerator that stopped dispensing ice. Upon inspection I found that the bracket broken. I installed the new bracket and tested unit and found unit operating as designed. Job completed

Arrived on site to diagnose a washer that is not cycling properly. Found hot water valve failed and it will need to be replaced to complete repairs.; ordrng 1 W11165546 (Valve)

Arrived on site and replaced left and right freezer brackets and both upper pins. While replacing right bracket door switch broke in freezer will need to bring this back. Left rail pan stop also needs to be replaced.; ordrng 1 W11289496 (Light switch) and 1 W10585151 (Pan stop)

Arrived on site to diagnose a range with upper oven not heating. Found previous company didn't mount ignitor to burner causing delayed ignition. Mounted ignitor properly and tested unit. Found all is functioning properly at this time.

Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Did confirm the customers complaint and ran through diagnostics. Found an F4 E3 (wash motor not running) error code. Ran the unit through an auto test and confirmed that the unit was filled with water and drain but would not be circulate. Replaced the wash motor assembly and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"Arrived on site for the dishwasher leaking. I inspected the unit and work area. I out the unit through a diagnostics cycle and found the motor ass,boy dry. I found the drain pump, drain lines, and water inlet line dry. I inspected the inner tub inlet port. I found the port continually leaking, indicating the water valve is weeping. I installed the new water valve and retested. The new valve is not weeping water.

"Arrived on site for no cool. Unit powered off,powered unit on ran thermistor test passed,ran evaporator fan test both fans powered on,ran compressor test compressor powered on. All diagnostic test passed advised customer to let unit run for 24hrs if complete no cool to call office.

Arrived on site for water leaking. Removed icemaker housing found broken fill tube and damaged heater ordering fill tube and heater. ordrng 1 W10815476 (Fill tube)

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found bin 1/4 full of ice and that the harvesting arm had been stuck in rotation. Replaced ice maker and found unit working as designed. Call complete

Arrived on site for dishwasher not draining. Upon arrival found No errors in diagnostics. Ran multiple diagnostic test and found heating element kicking on as designed with no failures. Instructed customer on best methods to improve heating. No leaks present while on site. Call complete

"Arrived on site for a washing machine that is still not dispensing fabric softener. Inspected unit and work area. Due to ongoing issues, I went ahead and replace the cold water valve. I called whirlpool tech line and spoke to Rob SR# 7735481087. He advised that if the current repair did not work, the issue would have to be with the customer not diluting here fabric softener with water and therefore not allowing proper siphoning out of the drawer. He advised to make no further repairs and to advise to the customer that his was normal operation. Call complete."

Arrived on site to fest unit for oven not heating. Test unit and bake or broil not working. Check voltage and found red wire not connected. Secured red wire test unit and unit pre heated to 350 job complete.

Arrived on site to replace center orifice holder. Replaced holder and gas company need to come back and replace the orifice to LP. Job complete no gas connected to the unit or electrical unit sitting in the garage so I couldnt test.

Arrived on site to test unit for right front burner not igniting correctly. Test unit and adjusted the burner head test unit and unit test good job complete.

WED5605MC0 Arrived to instal previously diagnosed and ordered parts. I replaced the faulty roller shaft WPW10359272 and associated parts and reassembled the unit. Operational test good.

Arrived on site to replace control board and blower. Replaced both parts test unit and fan coming on when unit is heating job complete.

"Arrived on site. Diagnosed a defective freezer door handle,replaced door handle checked door operation good."

"Arrived on site and adjusted manifold straightness/level by adding a spacer underneath we are mounting point. Adjustment corrects angle at which valves are leaning. Per customer preference then adjusted flame heights, job complete"

Arrived onsite for a cooktop that is giving a gas smell when the right front burner is used. I checked the orifice sizes per the previous techs notes. The main orifice is a 99 and it calls for a 105 which would be larger. Both the left and right burners have good flames that are already at the burner grates and have a small amount of yellow tipping. I explained to the customer that going to a larger orifice would create a larger flame and more yellow tipping. The customer agreed to keep the orifices it has in the unit. I tested for gas leaks with my electronic gas leak detector and showed the customer that as soon as the burner lites the detector stops going off. I went over turning the know slowly to allow the burner to light and help prevent the initial gas smell. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.

Arrived onsite to install previously ordered part replaced drain hose and now able to proceed with. Ran manual test and all components passed. Ran auto test and passed. Ran normal cycle and unit is operating correctly. Ran a quick cycle and unit operates as designed. No leaks present at this time. Job complete

"Arrived on site to diagnose washer that was banging and not finishing cycles on use. Tested unit and found it was off level, but no major mechanical failures internally. Leveled unit and ran a load of towels for customer. With load balanced there was no banging or excessive movement. Unit does vibrate a good amount, but is within range of similar units. Unit working as designed, no failures verified. Call complete."

"Arrived on site. Replaced fan scroll ran diagnostics on fans no odd noise,ran compressor test no odd noise unable to recreate noise issue unit working as designed."

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the LED module and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to test unit for RC evap frosting over. Evap was thawed on arrival. Found drip pan bowed in center and evap thermistor reading open. Replaced harness and drip pan. Unit working as designed. No leaks detected. Job complete.

Arrived on site to test unit for broken RC door switch. Replaced damaged switch and filled gap between linear and cabinet with silicone. Unit working as designed. Job complete.

"Arrived on site for cooktop, inspected unit and work area. I explained to customer I would not be a bale to transfer the knob bezels. He said to use what ever I had to stick them, I explained to him I only had silicone and it would only be temporary fix until he got new ones and he was okay with it. Unit is now operating as designed. Job completed."

"Delivered blower fan and control board to apartment maintenance, job complete"

"Arrived on site and replaced ADC and harness diagnosed by previous technician. Took pictures of Frost pattern on arrival and Burnt resistor on Adaptive defrost control, job complete"

"Arrived on site. Setting on control set to first led,reading off customers metal round thermostat at 40 checked temp with meter probe reading 45 between to plastic containers checked air temp reading 40 with setting temp reading correctly changed setting advised customer to place a glass of water let sit for a couple hrs and check water temp for a more accurate reading."

"Arrived on site to test unit for little to no water dispensing. Removed water filter and pressure was restored. Home has water system, advised filter may not be needed but choice is for homeowners to make. No leaks detected. Job complete."

Arrived on site to diagnose a washer that is leaking. Found cold water valve cracked and replaced valve. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

Arrived on site to diagnose a dryer that is not heating. Found cutoff t-stat open preventing unit from heating. Replaced cutoff and advised customer that external venting must be cleaned prior to using unit. Job is complete.

"Arrived on site to follow up on washer not starting after recent repair. Changed out stuck lid lock and console and retested. Console still is not coming on, likely due to being defective. Changed control and same result. Used original console on a new control and was able to get the unit to work as designed. Call complete."

Arrived on site to diagnose dishwasher that was not running cycles. Found drip tray and switch cracked. Replaced both items and ran cycle. Verified unit powered on and is working as designed. Call complete.

Arrived on site to replace manifold panel due to damage from install and transport. Replaced panel and verified unitnworking as designed. Call complete.

"Arrived on site to diagnose cooktop sparking all 5 burners when in use and not much range of adjustment. Advised that the sparking is normal since all switches are daisy chained together and do trigger together. Adjusted all burners to allow for better range of height. Unit working as designed, with flames consistent with LP. Call complete."

Arrived onsite to replace faulty control. Replaced control and tested at 425 degrees. Unit is heating and cycling. Customer requested to allow unit to run minimum 30-40 minutes. Called customer back an hour later and customer stated allowed to run for an hour and had no issues. Unit is functioning properly. Did notice that Unit looked to be on a shared line. Notified customer that range and microwave need to be each on dedicated line. Customer will contact builder. Job complete

Arrived onsite for dishwasher getting too hot. Upon arrival inspected unit. Found that as soon as unit was plugged in the heater would energize. Disassembled and inspected. Found control failed allowing heater to energize when sitting idle. Replaced control. Tested unit and unit is functioning properly. Job complete

Arrived onsite with VH and replaced the left side support on built in refrigerator. Reinstalled and leveled unit. All checks good. Advised customer on repair.

"Arrived onsite to install previously ordered parts. Replaced, motor 279827, and belt 341241. Test unit and unit is operating as designed. Job complete"