Service History 1769 - Appliance Express

Near Harker Heights, TX 76548

Thomas L.

Job Details: 03/13/2018

Arrived on site for unit not cooling properly in freezer section, found temp control to be on the warmest setting, adjusted temperatures to the recommended settings, unit tested good. No water hooked up.

Near Harker Heights, TX 76548

Thomas L.

Job Details: 03/13/2018

Near Georgetown, TX 78633

Mike C.

Job Details: 03/13/2018

Whirlpool Refrigerator WSF26C3EXW01 Arrived to install new diffuser. Checked operation and unit checks good with no water leaks. Diffuser $41.87 - Labor $90.00

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/13/2018

Whirlpool vent hood light not working

Near Harker Heights, TX 76548

Thomas L.

Job Details: 03/13/2018

Arrived on site for no cool condition. Found that the defrost cycle is not operating. The defrost cycle work properly during diagnostics that’s indicating a defective control. Replaced Control. Excessive ice will have customer defrost overnight.

Near Georgetown, TX 78628

Jonathan S

Job Details: 03/13/2018

Whirlpool gas range. Not holding correct temperature

Near Nolanville, TX 76559

Dona

Job Details: 03/13/2018

Arrived on site for no heat, found open mag tco. Magnetron will need to be replaced. Found socket to light shorting. Voltage on wall checked correctly. Mag tco is showing as discontinued. Jordan assisted with other parts. Let renters know that part is in research. Renter will contact owner about diagnosis. Customer not home at time of service. Door was unlocked. Tech not able to relock door upon departure. Let customer know.

Near Killeen, TX 76542

Thomas L.

Job Details: 03/13/2018

Arrived on site for unit leaking, removed back panel and disconnected drain line, found drain line was clogged causing a leak during defrost cycle. Cleared the drain line unit tested good, all water lines were dry.

Near Austin, TX 78758

Scott

Job Details: 03/13/2018

Near Georgetown, TX 78633

Mike C.

Job Details: 03/12/2018

Near Georgetown, TX 78633

Steve C.

Job Details: 03/12/2018

Arrived on site for the unit is not cooling. Tested the unit and found oil residue on the compressor. Unit will need a new compressor. Quoted the customer for the compressor $377.29 and access valve $13.14. For labor rf450 $410 and customer already paid for the service fee. Replaced the compressor and access valve and added 4.1 oz of refrigerant. Tested the unit and unit works properly. Unit is not connected to any water connections.

Near Georgetown, TX 78633

Steve C.

Job Details: 03/12/2018

Near New Braunfels, TX 78130

Connor M.

Job Details: 03/12/2018

WDT720PADM2 whirlpool dishwasher Arrived on site to test unit for upper rack issue. Found rollers damaged and stops damaged. Replaced parts and tested unit. Unit working properly. No leaks detected. Instruct on proper use and care.

Near Austin, TX 78757

Cliff

Job Details: 03/12/2018

Maytag dryer MEDB835DW4. Arrived on site to diagnose a dryer that is not starting consistently. Tested unit and found user interface not responding all the time when pressed. User interface has internal short will need to be replaced to complete repairs.

Near New Braunfels, TX 78130

Connor M.

Job Details: 03/12/2018

GI15NDXZS2 whirlpool ice machine Arrived on site to test unit for overflowing from bin. Fiund drain line in back completely kinked. This is due to the fact that the stand pipe is located underneath the footprint of the machine. Line kinks anytime you push unit into its cavity. Unable to rectify issue. Instruct on running drain line properly. No leaks detected.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/12/2018

Arrived for no heat condition. Tested unit at 425 and 450 and temps were proper. Customer has not received her model and serial tag yet.

Near Wimberley, TX 78676

Connor M.

Job Details: 03/12/2018

KUIX305ESS1 kitchenaid ice machine Arrived on site to install parts for repair. Installed valve, and condenser fan motor. Observed operation for 15 mins to check for leaks and confirm ice production.munit working properly at time of service, no leaks detected.

Near Georgetown, TX 78628

Thomas L.

Job Details: 03/12/2018

Arrived on site for microwave not working properly and light flickering, removed control panel and bracket, found bad 3 way door switch. Replaced door switch, unit tested good.

Near Georgetown, TX 78628

Thomas L.

Job Details: 03/12/2018

Arrived on site for microwave not working properly and light flickering, removed control panel and bracket, found bad 3 way door switch. Replaced door switch, unit tested good.

Near Wimberley, TX 78676

Connor M.

Job Details: 03/12/2018

JJW3830DS02 jennair wall oven Arrived on site to test unit for light coming on in lower oven in middle of the night. Contacted jennair techline(unable to document at the time) and was toldthey are in the final stages of coming up with a permanent solution and to keep an eye on service matters for new service pointers. Office to schedule return when service pointer comes out.

Near Hutto, TX 78634

Mike C.

Job Details: 03/12/2018

Whirlpool Refrigerator ED25PQXFW01 Arrived to install new water inlet valve. Checked operation and unit checks good with no water leaks.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 03/12/2018

Arrived on site for cracked cooktop, replaced glass top, unit tested good.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 03/12/2018

Arrived on site for microwave not heating, found no power getting to magnetron, I am ordering control boards and t-stat. Unit was pulling only 1.6 amps. Two man job. $274.99 total for labor cost.

Near Spring Branch, TX 78070

Kevin

Job Details: 03/12/2018

MDB8969SDM3 Float switch is operating properly, Found no loop on drain hose

Near Killeen, TX 76549

Steve C.

Job Details: 03/12/2018

Arrived on site to replace the left door due to being warped. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Killeen, TX 76549

Steve C.

Job Details: 03/12/2018

Near Austin, TX 78754

Leonardo

Job Details: 03/12/2018

Whirlpool dishwasher model#GU2400XTPB6 no power. Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete no leaks present.

Near Wimberley, TX 78676

Connor M.

Job Details: 03/12/2018

KSSC48FMS00 kitchenaid refrigerator Arriived on site to test unit for noise coming from fresh food compartment. Found return air baffel in bottom of unit failing in open position. Will need to replace. Part shows to be unavilable. Ordering for research.

Near Austin, TX 78759

Scott

Job Details: 03/12/2018

Near Austin, TX 78759

Scott

Job Details: 03/12/2018

Amana washer , knocking noise

Near Austin, TX 78704

Luis

Job Details: 03/12/2018

Wine cooler-KUWR204ESB00-adjusted condenser and housing

Near Canyon Lake, TX 78133

Kevin

Job Details: 03/12/2018

3/12/18 9:44: KB there 3/12 MON, 9:04 to 9:33, Arrived on site and found right front burner outer ring is not heating, replaced Element and all function has returned. No more repair is required at this time, job complete.; Cllctd $184.01 Check # 447, Job Cmpltd, snapped 1 QuickPics WEE745H0FS0

Near Canyon Lake, TX 78133

Kevin

Job Details: 03/12/2018

3/12/18 8:47: KB there 3/12 MON, 8:10 to 8:40, Arrived on site and replaced console diagnosed on previous visit, after replacement ran a diagnostic cycle and confirmed all functions are operating properly. No water leaks from connections at time of service, collected remaining balance for console.; Job Cmpltd

Near Austin, TX 78728

Cliff

Job Details: 03/12/2018

Whirlpool oven WOC54EC0AS04. Arrived on site to diagnose an oven with a dented door. Found door dented on the lower center of stainless panels. Replaced outer panel for oven door and tested unit. Found all is functioning properly at this time.

Near Canyon Lake, TX 78133

Kevin

Job Details: 03/12/2018

WDT970SAHV0

Near Killeen, TX 76549

Steve C.

Job Details: 03/12/2018

Near San Marcos, TX 78666

Connor M.

Job Details: 03/12/2018

MEDB855DC4 maytag dryer Arrived on site to test unit for not starting. Found customer pushing button too hard not allowing command to be read. Instruct on proper use. Made aware of proper venting and fire hazard.

Near San Marcos, TX 78666

Connor M.

Job Details: 03/12/2018

MVWB855DC3 maytag washer Arrived on site to test unit for not starting. Found customer pushing button too hard not allowing button to read command. Instruct on proper use. No leaks detected.

Near Georgetown, TX 78633

Mike C.

Job Details: 03/12/2018

Maytag Dryer SDE3606AYW Arrived to check unit for no operation. Found the L2 wire in the wall outlet was loose. Made a good connection and found unit to check good. Collecting service fee of $99.99

Near Austin, TX 78728

Cliff

Job Details: 03/12/2018

Whirlpool microwave WMH78019HZ0. Arrived on site to replace door for microwave. Replaced door and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78728

Cliff

Job Details: 03/12/2018

Arrived on site toReplace door for microwave. Replaced microwave door and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78727

Jerry C.

Job Details: 03/12/2018

WMH73521CS6 Arrived on site for a open/close door issue. Tested unit and could not duplicate the issue. I inspected the switch and found it burnt out. I removed/replaced all interlocks and switches and tested unit. Unit operated as designed.

Near New Braunfels, TX 78132

Connor M.

Job Details: 03/12/2018

WRX735SDHZ00 whirlpool refrigerator Arrived on site to repair unit for noise. Placed perma gum in necessary spots. Unit working properly, no leaks detected.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/12/2018

Arrived on site for microwave not heating, found no power getting to magnetron, I am ordering control boards and t-stat. Unit was pulling only 1.6 amps. Two man job. $274.99 total for labor cost.

Near Jarrell, TX 76537

Dona

Job Details: 03/09/2018

Replaced drain tube that was clogged off. Found icemaker not cycling. Replaced ice maker. Allowed defrost during tube change for ice that was stuck on cavity. Dried all water below. Verified operations, checked all water connections dry. All temps check good.

Near Austin, TX 78748

Connor M.

Job Details: 03/09/2018

WRV986FDEM01 whirlpool refrigerator Arrived on site to install part for repair. Per senior tech replaced pantry control only. Unit working properly, no leaks detected. If issue continues please send all boards originally ordered.

Near Austin, TX 78748

Connor M.

Job Details: 03/09/2018

WRS325FDAM04 whirlpool refrigerator Installed freezer door due to large dent. Unit working properly. No leaks detected.

Near Austin, TX 78748

Connor M.

Job Details: 03/09/2018

WRS325FDAM04 whirlpool refrigerator Arrived on site to install door for damage. Replaced and tested unit. Unit working properly. No leaks detected.

Near Salado, TX 76571

Dona

Job Details: 03/09/2018

Arrived on site for water dripping from ice chute door, found door chute not closing fully. Replaced, verified operations all check ok. All water connections dry.

Near Bertram, TX 78605

Thomas L.

Job Details: 03/09/2018

Arrived on site for dishwasher giving error code f2e2, removed door panel found miscommunication between UIB and main control board with corroded wire harness. Replaced both UIB and main control board, unit tested good. All water connections were dry.

Near Austin, TX 78739

Connor M.

Job Details: 03/09/2018

JS48SSDUDE01 jennair refrigerator Arrived on site to test unit for freezer door popping when closing. Attempted to remove cover panel at top of unit but with a considerable amount of force was unable to due to unit being squeezed into a cavity that is too small. Unable to remove unit for service. Informed customer of the issue and recommended they contact the builder. Did not service, no leaks detected.

Near Salado, TX 76571

Dona

Job Details: 03/09/2018

Arrived on site for water dripping from ice chute door, found door chute not closing fully. Replaced, verified operations all check ok. All water connections dry.

Near Blanco, TX 78606

Connor M.

Job Details: 03/09/2018

JFC2290REP00 jennair refrigerator Installed name plate and shleves. Unit working properly, no leaks detected.

Near Belton, TX 76513

Dona

Job Details: 03/09/2018

Arrived on site for water leakage from door, replaced worn door seal, verified unit level. Monitored for any leakage after new door seal, no water leakage. All water connections dry. All parms check correctly.

Near Belton, TX 76513

Mike G.

Job Details: 03/09/2018

MEDX6STBW0, Arrived on site for unit not starting or heating checked unit and found that the element has grounded out and shorted out the fuse and cutoff switch and all will need to be replaced to repair ordering parts checked and cleaned out all lent found from unit per KC r/s next apt for 3/12/18

Near Belton, TX 76513

Mike G.

Job Details: 03/09/2018

Near Temple, TX 76501

Dona

Job Details: 03/09/2018

Arrived on site for no operation on burners, found cord is damaged will need replaced, found customer had lifted top of unit, two of the four coil burners are broken, all four burner receptacles are charred and will need to be replaced. All four burners will need to be replaced. All four switches will need to be replaced. This is not normal wear and tear or product failure. Customer lifted top and has completely separated frame. Spoke with whirlpool tech line Ref#7721463267 Customer paid cash 108.24 For service fee.

Near Salado, TX 76571

Dona

Job Details: 03/08/2018

Arrived on site for bad door seal, replaced, all ops check ok. Dryer vent clear.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/08/2018

Arrived on site for oven giving error code f6e6 found miscommunication between UIB and power supply board. Found both boards to be defective, replaced both boards and both upper and lower ovens tested good.

Near Austin, TX 78723

Joseph C.

Job Details: 03/08/2018

GXW7330DXS1 Arrived on site for “have to cut on light to turn on blower” complaint. Inspected unit and found two wires misrouted, at main terminal. Rerouted wires to correct terminals. Reassembled unit. Tested unit. All checks good. Unit is performing as designed.

Near San Marcos, TX 78666

Connor M.

Job Details: 03/08/2018

MEDB855DC4 maytag dryer Arrived on site to test unit for not starting. Found unit would only start if door switch was pressed manually. Replaced door switch and tested unit. Unit working properly. Made customer aware or proper venting and potential fire hazard.

Near Austin, TX 78723

Joseph C.

Job Details: 03/08/2018

GXW7330DXS1 arrived on site for “noisy fan operation on high setting” complaint. Inspected unit and found block of Styrofoam between fan motor and back wall of vent hood. Found Styrofoam pieces in blades of fan. Found baffle one side stuck in the closed position. Free baffle, removed styrofoam pieces from blades and block from between housing and back of unit. Tested unit. All checks good.

Near Austin, TX 78723

Joseph C.

Job Details: 03/08/2018

Near Cedar Park, TX 78613

Jerry C.

Job Details: 03/08/2018

Near Harker Heights, TX 76548

Dona

Job Details: 03/08/2018

Arrived on site for no operation on washer found, loose wire on control. Reseated ran through operations, all checked good all water connections dry.

Near Austin, TX 78717

Thomas L.

Job Details: 03/08/2018

Arrived on site for no ice production, found noisy motor and ice make mold was flaking. Replaced ice maker, unit tested good, water line was dry.

Near Austin, TX 78717

Thomas L.

Job Details: 03/08/2018

Arrived on site for no ice production, found noisy motor and ice make mold was flaking. Replaced ice maker, unit tested good, water line was dry.

Near Austin, TX 78717

Thomas L.

Job Details: 03/08/2018

Near Austin, TX 78741

Connor M.

Job Details: 03/08/2018

MEDX655DW1 maytag Arrived on site to test unit for not drying. Found hose in back completely crushed. Instruct on correcting vent line. Made aware of fire hazard.

Near Lorena, TX 76655

Mike G.

Job Details: 03/08/2018

MEDB755DW2, Arrived on site to install new overlay checked unit after repair and found that the all LED. Lights are now working checked and checked out all lent found from unit and unit checked fine at this time....

Near Lorena, TX 76655

Mike G.

Job Details: 03/08/2018

Near Harker Heights, TX 76548

Dona

Job Details: 03/08/2018

Arrived on site for no heat, found open bake element and no voltage from control to broil element. Will need to order parts Sarah assisted with return date of 3/13/18 and parts.

Near Austin, TX 78617

Connor M.

Job Details: 03/08/2018

WTW4816FW1 whirlpool washer Arrived on site to test unit for no hot water coming. Confirmed function of both valves. No stored error or fault codes. Informed customer that washer will only allow hot water in when cold water supply drops below a certain temperature. Explained that HE detergent does not need hot water to work properly at will always prioritize saving resources. Unit working properly, no leaks detected.

Near Austin, TX 78617

Connor M.

Job Details: 03/08/2018

WFW95HEDW0 whirlpool washer Arrived on site to test unit for leaking. Found hard water deposits on glass where it touches the bellow. Removed and tested unit. Unit working properly, no leaks detected.

Near Cedar Park, TX 78613

Thomas L.

Job Details: 03/08/2018

Arrived on site for fresh food section not cooling and ice dispenser not working. Found return air duct was iced over preventing proper cooling in fresh food compartment. Removed auger motor cover and found auger motor was missing and wires were cut. The freezer door is no longer available to order and part has been discontinued. Used steamer to defrost return air duct, unit tested good.

Near Austin, TX 78617

Connor M.

Job Details: 03/08/2018

MAVT236AWW maytag washer Arrived on site to test unit for bouncing around during wash and spin. Found motor damaged. Replaced and tested unit. Unit working properly, no leaks detected.

Near Harker Heights, TX 76548

Dona

Job Details: 03/08/2018

Arrived on site for low to no ice production. Found faulty ice maker. IM receiver is not functioning all the time. Lights on the interior turned off on customer, once power pulled and restored lights return on. Will need led supply board for fix. Evap motor is making very high pitched rumbling noise. All temps check good in fridge, drawers and freezer. All water connections dry. Sarah assisted with parts, will need authorization for parts. Office will call to reschedule. Will need 2 hours repair time.

Near Austin, TX 78729

Cliff

Job Details: 03/08/2018

Kitchenaid dishwasher KDTE304DSS0. Arrived on site to replace control and user interface for dishwasher. Prior to replacing parts inspected OWI and found it corroded and shorted out. Replaced OWI and found unit still not responding due to shortage control and user interface. Replace control and user interface and found all is now working properly. OWI was causing internal short and damaging main control and UI. No water leaks were found at time of service.

Near Troy, TX 76579

Mike G.

Job Details: 03/08/2018

MVWB835DW1, Arrived on site to install new gearcase checked unit after repair and unit is working properly unit not making noise checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Troy, TX 76579

Mike G.

Job Details: 03/08/2018

Near Round Rock, TX 78664

Jonathan S

Job Details: 03/08/2018

Whirlpool washer. Wire sticking out of wash plate.

Near Leander, TX 78641

Thomas L.

Job Details: 03/08/2018

Arrived on site for fan motor not running, found no power getting to fan motor, found loose wire at fan switch. Connected lose wire and tested unit, everything tested good.

Near Round Rock, TX 78681

Jerry C.

Job Details: 03/08/2018

CWG3600AAS13 Arrived on site for oven not igniting. Tested unit and found no ignition. Verified line voltage on the igniter output on the control and tested for voltage at the gas valve and found nothing present. Tested ignitor and found it was open. Removed and replaced ignitor and tested and and operational test good. No gas leaks detected during service.

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 03/08/2018

Arrived on site for fabric dispenser complaint, found fabric dispenser was defective. Replaced defective fabric dispenser and calibrated washer, unit tested good. Water lines were dry.

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/08/2018

Whirlpool dishwasher model WDF520PADB7. Do does not stay open.

Near Belton, TX 76513

Dona

Job Details: 03/08/2018

Arrived on site to replace push to start, customer had electrical fixed and new cord on unit. Installed push to start all ops check correct, temps correct, dryer vent clean. Collected on card

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 03/08/2018

Replaced open high limit fuses, checked vent and tested dryer. Found vent was clean and dryer tested good.

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 03/08/2018

Arrived on site for poor drying conditions. Installed vent testing kit and tested unit. Found poor ventilation with vent hose connected, unit tested good with vent hose disconnected. Instructed customer to have the vent checked.

Near Georgetown, TX 78628

Thomas L.

Job Details: 03/08/2018

Near Georgetown, TX 78628

Thomas L.

Job Details: 03/08/2018

Near Temple, TX 76501

Dona

Job Details: 03/07/2018

Arrived on site for abnormal noise complaint, ran dryer for an hour, was not able to duplicate any noises. Customer states that it is a squealing noise, will run for 20 min. Then start to make noise. No abnormal noise on rollers, or idler pulley. Blower housing clear. Dryer ducting clear.

Near Georgetown, TX 78626

Thomas L.

Job Details: 03/07/2018

Arrived on site for improper drying found check vent light would not clear, could find no reason for light not to clear, unplugged unit for 10 minutes, unit tested good.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/07/2018

Arrived on site and inspected washer, put unit into drain and spin and found bad bearings. Unit also has a hot water valve that is very weak/slow to fill. Unit is approx 10years old and customer will price new units. Water connections were dry.

Near Harker Heights, TX 76548

Mike G.

Job Details: 03/07/2018

WED92HEFW0, Arrived on site to install pads on motor bracket checked unit and found that noise is no longer there checked and cleaned out all lent found from unit and checked unit air flow and air flow checked good and unit is heating unit checked fine at this time....

Near Harker Heights, TX 76548

Mike G.

Job Details: 03/07/2018

Near Austin, TX 78747

Connor M.

Job Details: 03/07/2018

WDF330PAHS1 whirlpool dishwasher Arrived on site to test unit for not drying. Found heating element working properly in diagnostic mode. Instruct on proper use and care. Unit working properly, no leaks detected.

Near Austin, TX 78747

Connor M.

Job Details: 03/07/2018

ADB1400AGS1 Amana dishwasher Arrived on site to test unit for not filling. Found power to valve but no water. Confirmed water is on. Found pinched hose in rear of unit. Corrected issue and tested unit. Unit working properly, no leaks detected. Instruct on proper use and care.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/07/2018

Arrived on site for water leaking during cycle. After 60 minutes, no leaks were observed.

Near Temple, TX 76502

Dona

Job Details: 03/07/2018

Arrived on site for handle loose, lower freezer handle will not tighten to be able to stay on the door. Replaced freezer handle all ops check good. water connections dry.

Near Killeen, TX 76542

Mike G.

Job Details: 03/07/2018

WMH31017AB4, Arrived on site for hood light is out checked unit and found that the bulb has broken in side the lamp holder replaced lamp holder and customer has replacement bulb and checked unit after repair and unit is now lighting up unit checked fine at this time....