Service History 1768 - Appliance Express

Near Round Rock, TX 78664

Chase

Job Details: 03/16/2018

MVWB835DW Arrived on site. Installed new wash plate. Ran test cycle and all checks good. No water leaks present job complete.

Near Belton, TX 76513

Dona

Job Details: 03/15/2018

Arrived on site for broken water valve, found cold side physically snapped off. Took pictures of both old and new valve. Area where able to test was blocked and no one was available to move inventory. Not able to wet check machine.

Near Waco, TX 76705

Mike G.

Job Details: 03/15/2018

LER6620PQ1, Arrived on site for unit making a noise when running chedked unit and found that a screw suck between drum and front panel removed screws and checked and cleaned out all lent found from unit and tested unit and unit is no longer making noise unit chedked fine at this time.....

Near Waco, TX 76705

Mike G.

Job Details: 03/15/2018

Near Austin, TX 78737

Luis

Job Details: 03/15/2018

Refrigerator-WRX735SDBM00-replaced icemaker

Near Austin, TX 78744

Connor M.

Job Details: 03/15/2018

WMH32519FS0 whirlpool microwave Arrived on site to test unit for turntable and bottom liht not working. Fiund turntable getting voltage but not spinning. Replaced and tested. Found burnt out ligt bulb. Customer to order. Unit working properly at time of service.

Near Austin, TX 78723

Joseph C.

Job Details: 03/15/2018

WRF560SMYM05 Arrived on site for “no cool” complaint. Inspected unit and found sleeve for ice maker supply chute to have not been installed correctly, causing water to cascade onto evaporator and stopping evaporator fan. Cleared away ice and reconnected sleeve the proper way. Reassembled and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Austin, TX 78723

Joseph C.

Job Details: 03/15/2018

Near Austin, TX 78747

Connor M.

Job Details: 03/15/2018

WRX735SDHZ whirlpool refrigerator Arrived on site to test unit for not making ice. Fiund fill tube not in correct place inside ice maker cavity. Corrected issue and tested unit. Unit working properly, no leaks detected.

Near Austin, TX 78744

Connor M.

Job Details: 03/15/2018

WRF990SLAM02 whirlpool refrigerator Arrived on site to install parts for repair. Installed control and defrosted ff evap. Unit working properly, no leaks detected.

Near Austin, TX 78739

Luis

Job Details: 03/15/2018

Refrigerator-KFCS22EVMS5-replaced mullion assembly

Near Waco, TX 76710

Mike G.

Job Details: 03/15/2018

MVWB755DW0, Arrived on site for unit making noise in spin checked unit and found that the gearcase is bad replaced gearcase checked unit after repair and unit checked fine checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Waco, TX 76710

Mike G.

Job Details: 03/15/2018

Near Troy, TX 76579

Dona

Job Details: 03/15/2018

Arrived on site for no operation on customer was getting f2 e4 error. Error states that a parameter file in the UI is incompatible. Main board seems to be responding. Have no display will need to order UI and return. Will bring main control on return as well to verify no corruption of main control. All water connections dry. Jordan assisted with part. Office will call to give a reschedule date due to part availability.

Near Austin, TX 78723

Joseph C.

Job Details: 03/15/2018

WHD3090GW0 Arrived on site for “drum not spinning” complaint. Inspected unit and found belt shredded and wrapped around motor pulley. Removed old belt and all pieces. Installed new belt. Reassembled unit. Tested unit. All checks good. No leaks detected, at time of service.

Near Austin, TX 78745

Connor M.

Job Details: 03/15/2018

WDT710PAHW1 whirlpool dishwasher Arrived on site to install larts for repair. Pulled unit out and found tub also damaged. Will need to replace along with previously ordered parts. Office to schedule directly. Allow 2 hours.

Near Waco, TX 76708

Mike G.

Job Details: 03/15/2018

MVWX655DW1, Arrived on site to srv unit checked unit and found that the drain hose is in drain at the more then 12” backed out drain hose and tested unit and found that the unit is now filling properly but found that the when unit is slowing down it will make a clicking sound and found it to be coming from gearcase and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv...

Near Waco, TX 76708

Mike G.

Job Details: 03/15/2018

Near Hewitt, TX 76643

Dona

Job Details: 03/15/2018

Arrived on site for unit not unlocking when cycle completed, not completing after spin, previous tech found error on user interface module. Replaced module, ran through quick wash. Unit washed, rinsed, spun, flashed as done and unlocked. Verified unit unlocked. All water connections dry. All operations check correctly.

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/15/2018

Arrived on site. Check for drain issues. Found drain pump locked up. Replaced drain pump and cycle diagnostic test. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/15/2018

Arrived on site. Check for drain issues. Found drain pump locked up. Replaced drain pump and cycle diagnostic test. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/15/2018

Arrived on site. Check for drain issues. Found drain pump locked up. Replaced drain pump and cycle diagnostic test. All functions tested OK. No leaks present. Job complete

Near Dripping Springs, TX 78620

Connor M.

Job Details: 03/15/2018

WOS51EC0AS04 whirlpool oven Arrived on site to test unit for not coming on. Fiund bad fuse. Replaced and tested unit. Unit working properly at time of service. Made sure unit is installed correctly, all checked fine.

Near Lorena, TX 76655

Dona

Job Details: 03/15/2018

Arrived on site for noise on start up, found plastic slide on front of dryer drum loose, reseated in slot. Verified temperatures and no noise. Dryer vent clean. All ops check correct.

Near Dripping Springs, TX 78620

Connor M.

Job Details: 03/15/2018

MVWB835DW0 maytag washer TL180-189.99 arrived on site to test unti for shutting down intermittently. Found same issue as before. Communication issue. CS approved replacement parts. Collected service only after replacing UI and main control. Unit working properly after calobration. No leaks detected.

Near Austin, TX 78731

Luis

Job Details: 03/15/2018

Refrigerator-replaced freezer door glides

Near Waco, TX 76712

Mike G.

Job Details: 03/15/2018

WED8600YW0, Arrived on site to install new belt checked and cleaned out lent found from unit and tested unit and unit is now turning on and heating and has good air flow unit checked fine at this time....

Near Waco, TX 76712

Mike G.

Job Details: 03/15/2018

Near Lorena, TX 76655

Dona

Job Details: 03/15/2018

Arrived on site for banging noise on spin cycle. Found basket is not loose. Found no saved errors. Customer states only makes noise on heavy loads. Loaded unit to half full of jackets and towels. Ran through cycle no abnormal noises on agitate or spin cycle did not bang on sides. Suspension checked good. Instructed customer on reducing size of loads when heavier material. Recalibrated all water connections dry.

Near Temple, TX 76502

Mike G.

Job Details: 03/15/2018

MDB4949SDZ0, Arrived on site for dispenser door broken checked unit and found that dispenser door will not latch replaced dispenser and checked unit for water leaks and no leaks found at time of srv..unit checked fine at this time....

Near Temple, TX 76502

Mike G.

Job Details: 03/15/2018

Near Austin, TX 78748

Robert

Job Details: 03/15/2018

Replaced gearcase Maytag washer

Near Austin, TX 78748

Robert

Job Details: 03/15/2018

Near New Braunfels, TX 78132

Connor M.

Job Details: 03/15/2018

WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found sump getting power but not coming on. Replaced sump and tested unit. Unit working properly, no leaks detected.

Near Temple, TX 76501

Dona

Job Details: 03/15/2018

Arrived on site for noise during operation. Found shifter actuator error and cam not engaging to gearcase. Noise on gearcase. Found slow water production from valve, house water pressure is satisfactory. Lid lock is not engaging at all times. Will need all listed parts above. Checked all water connections are dry. Will need authorization. CNOTE office will call with a reschedule date. Chase assisted.

Near Temple, TX 76502

Mike G.

Job Details: 03/15/2018

WMH31017FB0, Arrived on site to install new control and tested unit and found thatbthe unit stall not working replaced all 3 door switches and top and bottom interlocks and checked unit and unit is not working unit checked fine at this time....

Near Temple, TX 76502

Mike G.

Job Details: 03/15/2018

Near Holland, TX 76534

Dona

Job Details: 03/14/2018

Arrived on site for frost build up. Found from will need bimetal, thermistor, and evap motor due to frost build up. Customer paid $428.51 on a visa at time of service. No service after 5 sent Skype for reschedule and parts order.

Near Little River-Academy, TX 76554

Dona

Job Details: 03/14/2018

Arrived on site for no function on cycles other than quick wash. Replaced acu. Ran unit through with no errors. Checked all water connections dry.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/14/2018

Arrived on site for lower crisper cover pooping loose. Ordering lid cover for crisper due to weak plastic sides.

Near Austin, TX 78748

Luis

Job Details: 03/14/2018

Refrigerator-WRF767SDEM01-replaced led control

Near Austin, TX 78739

Luis

Job Details: 03/14/2018

Refrigerator-WRF993FIFM00-replaced Evap cover and main control

Near Bertram, TX 78605

Thomas L.

Job Details: 03/14/2018

Arrived on site for ice maker not making ice, found power getting to ice maker, found bad ice maker. Replaced ice maker unit tested good. Water lines were dry.

Near Killeen, TX 76542

Mike G.

Job Details: 03/14/2018

WDF510PAYS6, Arrived on site for unit not stating and that dispenser door broken checked unit and found that the door is not latching found that the unit was mounted incorrectly and not allowing door to latch to start reajusted unit and door is not latching and starting and found that the door is broken unit will need dispenser replaced ordering part checked unit for water leaks and no leaks found at time of srv...

Near Killeen, TX 76542

Mike G.

Job Details: 03/14/2018

Near Kyle, TX 78640

Diego G.

Job Details: 03/14/2018

Arrived on site. Checked for drain issues. Found debris and pump not allowing it to drain out completely. Removed debris, all functions tested OK. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 03/14/2018

Arrived on site. Checked for drain issues. Found debris and pump not allowing it to drain out completely. Removed debris, all functions tested OK. No leaks present. Job complete

Near Kyle, TX 78640

Diego G.

Job Details: 03/14/2018

Arrived on site. Checked for drain issues. Found debris and pump not allowing it to drain out completely. Removed debris, all functions tested OK. No leaks present. Job complete

Near Killeen, TX 76549

Mike G.

Job Details: 03/14/2018

WED75HEFW0, Arrived on site for unit not starting when arrived found that the unit is working and customer is stating that unit time is counting down to quality talked to customer about when using Automatic Cycles that the time is a estimated time and talked to customer about using the cycle guide for her unit checked and cleaned out all lent found from unit and unit working properly

Near Killeen, TX 76549

Mike G.

Job Details: 03/14/2018

Near Killeen, TX 76549

Mike G.

Job Details: 03/14/2018

Near Killeen, TX 76549

Mike G.

Job Details: 03/14/2018

Near Temple, TX 76502

Dona

Job Details: 03/14/2018

Arrived on site for abnormal noise when using ice, found auger motor with excessive noise. Will need new coupling with new auger. Found ice door chute sticking after usage. Will need to replace. All water connections dry. Sarah assisted with reschedule and parts.

Near Austin, TX 78746

Luis

Job Details: 03/14/2018

Refrigerator-WRS321SDHZ00-replaced filter drier

Near Morgan's Point Resort, TX 76513

Dona

Job Details: 03/14/2018

Arrived on site for f2 e2 error code. Found water damage on ui control and main control. All water connections dry below. Was not able to run machine as customer did not want to proceed with repair. Cnotes please

Near Austin, TX 78746

Robert

Job Details: 03/14/2018

Near Austin, TX 78758

Luis

Job Details: 03/14/2018

Refrigerator-IK8FXNGFDM00-replaced sealed system

Near Seguin, TX 78155

Kevin

Job Details: 03/14/2018

NTW4605EW Arrived on site and inspected unit and found no leaking from washer, apartment maintenance has already repaired stand pipe which was actual cause of the leak. No further repair is required at this time, job complete

Near Kempner, TX 76539

Mike G.

Job Details: 03/14/2018

WED8540FW0, Arrived on site to install new cover and checked unit and ui tested good and unit is heating and checked and cleaned out all lent found from unit unit checked fine at this time ....

Near Kempner, TX 76539

Mike G.

Job Details: 03/14/2018

WED8540FW0, Arrived on site to install new cover and checked unit and ui tested good and unit is heating and checked and cleaned out all lent found from unit unit checked fine at this time ....

Near Belton, TX 76513

Dona

Job Details: 03/14/2018

Arrived on site for squealing motor. Replaced motor verified no noise, temperatures check good. Customer had outside ducting cleaned prior to,arrival. All operations check good. Dryer vent clean.

Near Belton, TX 76513

Dona

Job Details: 03/14/2018

Arrived on site for squealing motor. Replaced motor verified no noise, temperatures check good. Customer had outside ducting cleaned prior to,arrival. All operations check good. Dryer vent clean.

Near New Braunfels, TX 78130

Kevin

Job Details: 03/14/2018

MVWB725BW0 Arrived on site and inspected unit and found a lid latch has failed, after replacing latch all function has returned to washer. No water leaks from connections at time of service, Job complete

Near Copperas Cove, TX 76522

Mike G.

Job Details: 03/14/2018

WDF520PADB7, Arrived on site to install new motor & sump and stop on top rack checked unit after repair and unit is now fill and washing and draining checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....

Near Copperas Cove, TX 76522

Mike G.

Job Details: 03/14/2018

Near Austin, TX 78754

Scott

Job Details: 03/14/2018

Arrived on for rust in dryer . Found heater box front in dryer developing rust . Replaced heater box . Tested unit all checked good . No lint build up at time of service . Job complete. May tag dryer MEDX655DW1

Near Georgetown, TX 78633

Mike C.

Job Details: 03/14/2018

Kitchen Aid Venthood KVUB600DSS2 Arrived to find surface lights not coming on. Gained access to the LED power driver and found the red dc wire has come out of the board connector. Made a good connection and checked light operation, checked good.

Near New Braunfels, TX 78132

Kevin

Job Details: 03/14/2018

Arrived on site and sound control panel is unresponsive, found power at terminal block is correct. Fuse checks good, will need to bring back user interface and control board to correct issue.

Near Belton, TX 76513

Dona

Job Details: 03/14/2018

Arrived on site for f3 e1 error code, found unit oversudsing due to not using HE detergent. Found pressure switch not engaging. Replaced pressure switch. Instructed customer on proper detergent amount usage. Verified all water connections dry. All operations check good. Ran through quick cycle with no errors.

Near Austin, TX 78758

Scott

Job Details: 03/13/2018

Arrived on site non working dryer . Replaced thermal fuse . Tested unit and all checks out and heating normal . No lint build up at time of service . Whirl pool dryer

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/13/2018

Whirlpool washer not completing cycle.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/13/2018

Arrived on site for washer not filling properly, found washer needed to be recalibrated, once I recalibrated washer, unit tested good. All water lines are dry.

Near Round Rock, TX 78665

Jonathan S

Job Details: 03/13/2018

Whirlpool refrigerator. Arrived on site replace damaged door. Removed right side door and installed

Near Lakeway, TX 78734

Paul

Job Details: 03/13/2018

KitchenAid Oven Model KEBC101KBL0. Arrived onsite for the oven that the cavity light is constantly on. I replaced the door latch that was diagnosed as defective on the previous visit. I tested the oven in the clean cycle and the door latch is closing and opening correctly. The unit is working as designed. Call complete.

Near Georgetown, TX 78633

Mike C.

Job Details: 03/13/2018

Whirlpool oven WOS51EC0AS00 Arrived to find unit with no display or operation. Found thermal fuse open. Installed new thermal fuse and checked operation, checked good. Advised customer to not leave oven door open for cool down as it can shorten the life of the thermal fuse.

Near Copperas Cove, TX 76522

Dona

Job Details: 03/13/2018

Replaced fan kit, and heat probe, drain is clear and draining. Applied seals per instruction sheet for frost build up. No over build up of frost on coils. Unit is not hooked to water. All operations check good.

Near Copperas Cove, TX 76522

Dona

Job Details: 03/13/2018

Arrived on site for door alignment, found left hinge loose from delivery. Adjusted and tightened. Verified alignment and checked functions all checked good. All water connections dry.

Near Austin, TX 78703

Luis

Job Details: 03/13/2018

Ice machine replaced water sensor

Near Cedar Park, TX 78613

Jerry C.

Job Details: 03/13/2018

KUDS30FXSS8 arrived on site for no lights on console. Customer advised that he found the unit not lighting up and he turned the breaker off and turned back on and unit powered up briefly. Verified line voltage to assembly. I inspected the console and found the wires discolored. Removed and replaced console and unit still did not operate. Removed and replaced the control and verified power to the control. Placed unit in test mode and unit tested good. No leaks observed during service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/13/2018

Removed and replaced inefficient compressor and filter drier. Evacuated and recharged unit. Customer will need to allow approx 24 hours to cool to normal temps. While doing repairs, the water filter housing started leaking. We left water turned off.. housing is no longer available. Will ask for parts research assistance.

Near Salado, TX 76571

Steve C.

Job Details: 03/13/2018

Arrived on site for the unit is not working properly. Tested the unit diagnostic and received error code f8e1 no water detected. Found the hot water solenoid on the water valve is clogged and damaged by build up from well water. Unit needs a new valve. Quoted customer for the valve $96.38 and labor fl101 $169.99. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Salado, TX 76571

Steve C.

Job Details: 03/13/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/13/2018

Arrived on site. Replaced refrigerator door. Cycled dispenser and icemaker. All functions tested OK. No leaks present. Job complete.

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/13/2018

Arrived on site. Replaced refrigerator door. Cycled dispenser and icemaker. All functions tested OK. No leaks present. Job complete.

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/13/2018

Arrived on site. Replaced refrigerator door. Cycled dispenser and icemaker. All functions tested OK. No leaks present. Job complete.

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/13/2018

Arrived on site. Replaced Ice bin thermistor. All functions tested OK. Instructed customer allow 24-36 hours to fill up. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/13/2018

Arrived on site. Replaced Ice bin thermistor. All functions tested OK. Instructed customer allow 24-36 hours to fill up. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 03/13/2018

Arrived on site. Replaced Ice bin thermistor. All functions tested OK. Instructed customer allow 24-36 hours to fill up. No leaks present. Job complete

Near Austin, TX 78733

Cliff

Job Details: 03/13/2018

Whirlpool refrigerator WRT518SZFM00. Arrived on site to diagnose a refrigerator with the door that is not sealing properly. Tested unit and found missing screw for lower hinge causing door to separate from cabinet. Replaced screw from personal stock and also noted air leak through icemaker fill tube hole. As this unit doesn’t have an icemaker installed from factory I sealed hole using permaGum to stop air leak. Found all is functioning properly at this time

Near Austin, TX 78734

Paul

Job Details: 03/13/2018

Whirlpool Refrigerator Model MFI2670XEB8. Arrived onsite for the refrigerator that the FC door had been frozen closed on and the control continues to beep. Ms had already defrosted the FC. Ms stated that water had spilled in the FC that caused the issue. Ms moved the unit to the garage and no water was going to be connected. The beeping on the UI was because the filter needed to be replaced. I showed ms how to reset the filter status on the UI and I turned the icemaker off. The unit is working as designed. Call complete.

Near Austin, TX 78734

Paul

Job Details: 03/13/2018

Near Austin, TX 78704

Scott

Job Details: 03/13/2018

Whirlpool dryer , chorused top

Near Austin, TX 78704

Scott

Job Details: 03/13/2018

Whirlpool fridge French door , no ice , bad door gasket

Near Austin, TX 78704

Scott

Job Details: 03/13/2018

Vent hood , blower

Near Austin, TX 78734

Paul

Job Details: 03/13/2018

Whirlpool dishwasher model WDTA50SAHZ0. Arrived onsite for the dishwasher not cleaning the dishes good and the detergent is setting in the bottom of the unit. I checked stored error codes and found an F4E3 & F7E1. I found proper voltage to the pump motor and the pump was not running. I replaced the sump and motor. I ran diagnostics and the unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Round Rock, TX 78681

Jonathan S

Job Details: 03/13/2018

Whirlpool refrigerator model# WRS571C. Making rattling noise.

Near Killeen, TX 76543

Dona

Job Details: 03/13/2018

Arrived on site for no operation. Found shift actuator stalling. Unit will need new actuator and control. Spoke with maintenance director Rhonda, she does not want to proceed with repair. They are seeking to get a new machine from supplier. Water connections are disconnected in off state. Left unit unplugged.

Near Austin, TX 78744

Luis

Job Details: 03/13/2018

Refrigerator-WRF767SDEM01-replaced thermistor

Near Georgetown, TX 78633

Mike C.

Job Details: 03/13/2018

Whirlpool oven WOC54EC0AS04 Arrived to check unit for not reaching set temperature. Set unit to 350 and found unit to reach 300. Raised calibration and rechecked temperature, found temperature to check good at 352.

Near Killeen, TX 76542

Dona

Job Details: 03/13/2018

Arrived on site for water dripping in fridge. Found ice blockage in upper freezer. Ice overflowing during defrost flowing in to fridge through damper hose. Will need defrost heater. Customer to manual defrost Wednesday evening before arrival of tech. Checked all water lines dry. Callie assisted with part and reschedule date.