"Arrived on site to diagnose washer not draining. On arrival customer said a load seemed to take longer to run, and it did not spin out. I checked for errors and only found a long fill error. I tested the unit and found hot and cold working properly, with no issues present. Ran spin and found all components working properly. Advised customer to make sure loads are properly balanced or they will not spin out. I could not duplicate any kind of failure and all items working as designed. Call completed."

"Arrived on site to follow up on refrigerator with PO message and had stopped making ice. Spoke with customer on arrival who said unit has worked fine since LS was here and no issues have been experienced. Talked with GC about next steps and recommended parts to replace. Based on the symptoms and LS findings, I replaced the UI and also the main control to address potential electronic failures. When I was replacing the main control I found sealing foam had partially stuck to some wiring and capacitors on the supply board. I cut out the foam to remove any possible issues with that as well. Customer will monitor and follow up if any issues persist. Parts used - WPW10675033, W11577100. Call completed."

Arrived on site to replace dented fridge door. New door out of box is damaged two dents took picture. Ordering part office to reschedule. LW10648584; ordrng 1 LW10648584 (Fridge door)

Arrived on-site to install ordered parts. Installed valve(w11175771) cycled unit and everything is working as designed. No leaks and water flow is good.

"Arrived on site to install previously diagnosed and ordered parts. Due to the main control failure and the unit missing the top panel screws, I removed and replaced the main control tdo, and installed the top panel screws and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11712987, W11170602-2? No one available to sign for receipt. Contacted the customer to advise of the completed repair."

"Arrived on site to inspect range not working. Upon arrival, the customer advised, over the phone, that the unit is working fine and does not need service. Job completed. No one available to sign for receipt."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the three door switches, both interlocks and the turntable motor. Tested the unit and it is operating as designed. The top grill was left off of the unit and only the front four screws were placed back into the bottom panel at the customers request so that he could clean the unit. Job completed. WPW10466420, W10269460, WPW10156813, WP8206419, W10269458, W10727360"

"Arrived on site for not making ice. Upon arrival, inspected unit. Ice container is empty and there is no water in ice mold. Ran a harvest test and icemaker is not responding. Ran fill test and not responding. Found harness is broken at bottom of FC door. Need to replace FC door. Ordering white FC door. Office to reschedule ; ordrng 1 LW11038922 (White FC door)"

"Arrived on site for unit shutting off. Opened door unit running after 5 min unit loss power no voltage to main switch under unit,breaker tripped,reset breaker ran diagnostic during heater test breaker tripped. Checked heater to breaks,heater ohmed to 37.4 good continuity, checked to ground no issues. Called tech support per tech support good readings on ohms per tech support gave information on breaker per service pointer w11525530. Unit working as designedSR#7741251440"

"Arrived on site to inspect refrigerator noises and door noises. Upon further inspection, I tested the RC doors and found they make a popping sound when opening and closing. I removed and replaced the cams and placed some grease on the cams for smoother movement. I tested the unit in diagnostics and could not duplicate any other noises. When I opened the freezer drawer, I found the drawer difficult to open. I found the FC drawer rails dry and needing some grease. Also found one of the screws stripped on the FC door handle. I am ordering the FC door handle, grease, CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-SCHEDULE AS LAST CALL OF THE DAY. No water leaks observed during service. WP542638, WP12028506AP; ordrng 1 W10827046 (FC handle) and 1 WP543628 (Grease) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (SCHEDULE AS LAST CALL ON 04/04/25)"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the right hand door gasket and tested the unit. The unit is working and operating as designed. Call complete. W10407212.

"Arrived on site. Unit not running opened fresh food door loud noise from control ui unresponsive,replaced control,ui working no loud noise compressor and fans powered on. Checked low side pressure reading -2 to 0 uploaded picture,no traces of dye,removed evaporator cover frost forming uploaded pic,no traces of dye,reassembled unit ran icemaker test passed icemaker filled with water. W11524469"

"Arrived on site to diagnose dishwasher not heating recently, and leaving a white film. Checked for codes and found F7E1 (No Heat), F9E4 (Stuck loeer spray arm), F2E1 Stuck key. Ran unit through a diagnostic cycle to check all functions. Found heater was locked out and should be working properly once diagnostic concluded. I found a large amount of soap suds, and customer also said they were on a water softener. I recommended decreasing the soap usage and running affresh through. This should resolve all issues present. Customer was also advised to contact ext warranty to submit a new claim for the Stuck key error, which will require a console to resolve. At this time unit is working as designed. No parts needed."

"Arrived on site to test unit for constantly running the drain pump. Upon arrival customer stated drain pump will run constantly after the cycle is complete and will also turn on at random times in the week. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Replaced control (W11608056) and applied power to the unit, drain pump no longer immediately engages. Ran a diagnostic cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect oven smoking on first use. Upon further inspection, the customer advised that upon using the oven for the first time, he noticed a large amount of smoke. I visually inspected the oven and did not observe anything unusual. I advised the customer that new oven will come with a protective coating from the factory and will normally smoke or smell for the first few uses. This smell and smoke will eventually subside. I ran the oven at 400 degrees and instructed the customer run the oven for about an hour to 'burn in'. While running i did not observe anything unusual, and only minimal smoke, which was normal and expected. No parts installed"

Arrived on-site to install ordered parts. Installed control (w11556725) and control elec(w11481116) unit is cycling but only cold water is coming out. Installed valve(w11220230) and tested unit. Cold and hot water is working as designed

"Arrived on site to inspect microwave combo with microwave convection fan continuously running in standby. Upon further inspection, I gained access to the inside of the unit and checked the wiring and all thermostats. I checked the control and found that there was a stuck relay on the control. I replaced the control and reassembled and tested the unit. The unit is now operating as designed. W11325786"

Arrived on site for customer complaint of broil causing uneven flames. Called safety to document and recommended replacing burner tube. Safety informed me that the customer has an AIG warranty. I instructed customer to contact AIG for a new dispatch. SR# 7741229139

Arrived on-site for fan not coming on. Found fan not running when in convection mode. Tested at fan motor and did not have 120v. Also tested at control and got the same results. I am ordering 443750W11043837 FAN-CONVCTW11652041 CNTRL-ELEC for return visit. Office to reschedule. ; ordrng 1 W11043837 (Fan) and 1 W11652041 (Control)

Arrived on-site for range tripping breaker. Customer said it has done it at least 15 times. I installed bake element (w11182108) and control (w11707168) removed ground and heated to 500. Replaced the ground wireafter the cycle was over. The unit never drew over 15 amps during pre heat. Called safety sr#7741230377

"Arrived on site for noise complaints. Loud noise from fan motor,replaced fan motor assembly powered unit on,fan running let customer know ramping up from evaporator fan motor is by design. W11578030"

"Arrived on-site for range tripping breaker. Customer said it happens within the 1st 10 minutes. I removed the ground, installed broil element (w10856603), bake element (w11182108) and control (w11696067) heated unit to 500. Amps never got over 16. Replaced the ground and called safety but they were closed."

"Arrived on site for unit not heating. Upon arrival, found correct incoming voltage to terminal block. Proceeded to replace WP3387134 therm fix and 279816 hi limit tstat. Tested unit and still same issue. Proceeded to check voltage to heater and found no voltage when running. Proceeded to replace WPW10185982 timer. Tested unit and now unit is functioning as designed."

Arrived on site for damaged range door. Upon arrival noticed range damaged handle had already been replaced. Serial number did not match up notified supervisor. Unit cook top damag3d took pictures and reported to claims. Selina adv8sedbme to go ahead and close out t8cket. No parts used job completed

"Arrived on site for customer complaint of unit not making ice, found valve seeping, I replaced valve, unit it tested good. Part used w11455388"

Arrived onsite for unit burning food upon further inspection ran test with multimeter to 350 lower temp 334 high temp 397 preheat overall 365.5 calibrated oven temp -10 advised customer on calibration if they need to change later unit is working as designed

"Arrived onsite to replace faulty control. Replaced, calibrated and tested. Unit is now functioning properly. Job complete"

"Arrived onsite and found unit operating with leveling issue. Repaired by installing shim under back left of cabinet. Unit is now level and doors are cosmetically correct. ; ordrng 1 4387828A (Refrigerator Shim WP REPLENISH), used 1 4387828A ( Shim) from stock"

"Arrived onsite for unit needing complete rebuild. Replaced gercase, washplate, tub , basket, filter and filter screw. Replaced parts and tested. Unit is now functioning properly. No leaks present at this time. Job complete"

Arrived onsite and found failed control airtrap f3e1 error. Determined unit qualified for repair under service point W11766193/ S153EB. Completed control replacement. Unit is now operating as designed. All checks good. W11607637.

Arrived on-site for a unit tripping breaker. Inspected unit found center cross bar that connects neutral to ground still in place and has other. Even removed. Removed crossbar and tested. Unit is now functioning properly and as designed to. No parts used job completed.

Arrived onsite for unit not draining. Inspected and found failed harness. Replaced harness and used clip per service pointer. Ran test and found latch not engaging. Also Replaced latch. Tested and now unit is functioning properly. Job complete

"Arrived on site to follow up on previous technician. I replaced the diagnosed part (door). However, this did not fix the issue. I found that the reason why the door is not closing properly is the way the bottom hinge is mounted. There is a problem with the frame of the chassis itself where the hinge is mounted. The frames is deformed and pushing the door to sit unevely and too low. I called techline to document this issue and how I tried to adust the hinge, but the problem is not gonna be able to be fixed by replacing the hinge. The agent submitted this issue for review. SR 7741253129. W11497277"

Arrived on site to inspect oven with no oven light. Cannot proceed until the customer provides further documentation to show it is covered under extended warranty. Office to follow up.; O-emld tckt

Arrived on site to install previously ordered part. Replaced water fill valve W11595805. Test unit by running a deep fill cycle. Unit filled correctly and began washing. Unit is operating as designed. No leaks present. Job complete

"Arrived onsite for previously diagnosed parts. I replaced the console and ui. The vent is intact and misheard when speaking with PR. I powered the unit on and found the main control to be wigging out and lagging when switching. I replaced the control and tested the unit. Unit now operates as designed and is running complete cycles. No leaks present. Call complete. Installed W11632709 PANEL UI, W11672039 ACU FNL ASSY-WDTA50, AND W11460908 CONSOLE BLACK."

"Arrived on site for F8-E0. Upon arrival, inspected unit and confirmed issue for F8-E0 fan speed issue. Replaced fan W11620737. Test unit by preheating to 350. Unit is operating as designed. Job complete"

"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival verified issue replaced contol board, bake and broil element. Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker product. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker product. I checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety SR# 7741201817"

"WRS315SDHZ18 Arrived on site for a refrigerator making sounds. On arrival, I didn't hear anything but client stated it was coming from FC . I inspected and tested the evaporator motor it has failed and I noticed ice buildup next to the fan I installed watertube and evaporator motor tested product working as its designed no water leaks visible from main water supply no nosies either."

"WRS315SDHM12 Arrived on site again for refrigerator still making nosies on arrival I heard the evaporator motor making nosies . I replaced evaporator cover, motor,retainer, fill extension, and permagum. Tested icmaker no leaks evaporator sounds better then before no water leaks visible from main water supply."

KMHS120KPS01 Arrived on site for a otr microwave with display issues. On arrival client stated display would come and go I seen faded display replaced control board and display tested product works as it's designed.

Arrived on site for ice e machine not making ice.non arrival confirmed issue and found harness ess disconnected from previous repair and was able le to reattach and test unit and found ice maker working as designed with no leaks. Call complete

"Arrived on site for a range that has a right front burner issue. Inspected unit and work area. The customer advised that her right front burner stays on high, regardless of the temperature and won't work setting at lower settings. She wanted me to test all burners to ensure everything else was working properly as well. I did confirm the customer's complaint and found the switch the cause of the issue. I replaced the right front switch and tested all burners. I found them all to be working and operating as designed. Call complete. WP3149400."

Arrived onsite for unit squeaking upon further inspection i used repair kit 4392065 ran test cycles unit is working as designed

Arrived on-site for oven making noise. Found oven in cool down mode when I arrived. This is the noise the customer was concerned about. Explained that this is normal for this model. No parts used.

Arrived on site to test unit for LH deli bin falling off. Noticed bin was preventing LH RC door from closing properly. Adjusted bin and inserted properly. Unit is now working s designed. Job complete.

Arrived on site to repair previously diagnosed issue wire harness repair. Repaired broken wire using terminal block repair kit truck stock. Made repair however customer does not have proper 240 outlet to test unit. Informed customer should be good to go but if they wanna test would have to get proper cord or proper outlet customer agreed. No parts used job completed

Arrived on site for ui not responding. Upon arrival unit had power led lights responding control work8ng. Put into diagnostics checked for error codes no errors codes displayed. Ran a test cycle unit completed test cycle. Unit is functioning properly and as designed to. Informed the builderunit is working. No leaks present at this time job completed

Arrived on site for ice inside freezer. Upon inspection found ice build upbat the ice maker supply line took pictures. Notified supervisor. Customer complaints is unit making noises this is coming from ice falling on evap fan . De thawed unit and shut off water to unit. Ui not responding when trying to call for water ordering ui and new ice maker. Office to reschedule no leaks present at this time ; ordrng 1 W11700250 (Icemaker) and 1 W11518204 (UI)

"Arrived on site. Powered unit on,water filled pan during drainage external drain power cycling while draining and resetting unit,replaced defective external drain pump,ran water through unitwater draining correctly no leaks,reassembled unit,ran a normal cycle waited ice slab forming on evaporator plate. W11539855"

"Arrived on site to test unit for not working properly, customer stated that the unit still has no gas connection outside, explained to customer that we do not do anything if it not related to the appliance, advised customer to get gas company out, get the gas connected make sure pressure is tested at the wall valve and if unit is still having issues then call us, at this time job complete no parts installed"

"Arrived on site to test unit for not dispensing water, tested unit found that water is dispensing and bin full of ice, customer was concerned about a red light on the UI would not go off, explained to customer that it's a light that tells you the filter needs to be replaced, showed customer how to reset it and replace the filter, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for console pilling. Found damaged console, relaxed console test unit and unit test good job complete. W11460908. No one here to sign"

"Arrived on site to install ice maker w11700250 from job#443001. On arrival installed part tested and found unit working as designed with no leaks, and informed customer It would need three days to fill the bucket up.Call complete"

"Arrived on site for washer stuck in drain mode . Ran diagnostics got 1-1,8-1,7-1,3-1. Tried doing start button reset .unit is still going into flood mode . Ordering control . Call to set return . Maintenance not on hand to sign ticket . ; O-emld tckt"

"Arrived on site for a washing machine that is continuing to run after the cycle completes. Inspected unit and work area. The customer explained that four out of every five washes, the machine runs after the cycle has finished and they know that because the clothes aren't wet at the ned but the machine continues to run. They have to manually shut it off in order to stop the load. They advise that one out of every five will run and complete without any issue, but they're consistently having issues with the machine. I ran the unit through diagnostics and found an F3 E1 (pressure system fault) error code. I blew through the pressure hose and did not find any obstructions. Ordering the control and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11603810 (Control)"

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the innet leaks from the left-hand side of the door every time it runs and will, start leaking within 10 minutes. I checked the door gasket and found the door gasket was worn, potentially causing the issue. I replaced the doorgasket and ran the unit through normal washing for 10 minutes and started to see the unit leak on the left side. I popped off the outer door and as soon as I did, I found water stuck inside of the vent, overflowing out of the top of the vent and onto the floor. I removed the vent cover and found all kinds of food and paper debris inside of the vent. I cleared out the vent and tested the unit again for over ten minutes. I found no further leaks present during operation and found the vent releasing the water back into the tub. Call complete. WPW10509257."

"Arrived on site to test unit for not dispensing ice, tested unit found ceased auger motor, replaced and tested unit is now running as designed no leaks detected job complete installed W11202789"

Arrived on site to test unit for left front and rear Burners not working. Test unit and found shorted switches willOrder left front and left rear switches and elements rescheduled for ; ordrng 1 W11396792 (LR Element) and 1 W11396790 (LF element) and 1 WP3148952 (LR switch) and 1 WP3149400 (LF switch)

Arrived onwite for upper rack wheels falling apart. Ordering wheels to repair. Ordering dispenser duento broken cap. No parts. ; ordrng 4 WP99003149 (Wheel mount)s

Arrived on-site for unit not draining. Installed harness(w11643701) ran factory test and quick wash. Unit is working as designed.

Arrived on site to test unit for light bulb broken. Found light bulb had come off socket. Replaced light bulb test unit and unit test good job complete.

"WMH31017HS10 Arrived on site from previous visit to install parts. I installed wireharness, fuse, and motor turn product powered on but the turn motor is defective ordering new one and already scheduled for 3/28/25 thats what day client is available returning parts just in case needed.; ordrng 1 W10642989 (Motor turn)"

"Arrived on site to inpsect wall oven displaying error code F9E0 (mis wire). Upon further inspection, I found that the error code was presenting itself and would not allow a cycle or an operation to execute. I placed the oven into diagnostics and observed the error for relay board. I cleared the codes and attempted to power cycle and however the code kept returning. I gained access to the junction box and verified that there is proper voltage and wired correctly. I replaced the control per tech manual guidlines and tested the unit. The unit is now operating as designed W11448962 vacant unit, no one on site to sign."

WED5100HC3 Arrived on site for a dryer not drying. On arrival verified dryer not drying but also many other issues product making loud nosies when spinning and the d9or d9esnt cl9se all the way . Ordering parts needed to fix issues. Office to reschedule for client. Returning parts will needed. ; ordrng 1 W11549461 (Motor) and 2 W11568982 (Hinges)s and 2 W11551301 (Door hinge)s and 1 4392067RC (Roller kit) and 1 WP697772 (Blower wheel)

"Arrived on site replaced right hand door and nameplate LW10912075, W11223753. No other issues found . Per office no money collected at visit . No water leaks detected at time of service. Construction not on site to sign ticket . Job complete"

Arrived on-site for unit not turning off. Checked for error codes but found none. Tested unit in bake and broil. Both functioned as they should. Advised customer that the fans will run after use until the oven is a certain temperature. No parts used. Called safety sr#7741179829.

Arrived onsite for fresh food produce occasionally freezing. Found freezer set to negative 6. Adjusted temps setting to optimize and advised customer on theory of operation for loading and diffusing of cold air blast. No parts.

Arrived on-site for refrigerator not making ice on arrival. Confirmed failure and found ice maker broken. ordering W11700250 ice makerand rescheduled customer er for end of day 03-21-25; ordrng 1 W11700250 (Ice maker)

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11568984.

"Arrived on site to test unit for not dispensing water, tested unit found water reservoir is frozen, inspected freezer and found unit is not going through entire defrost cycle and customer at times will get water to dispenser, do to a defrost issue, will need to replace, Control, UI, evaporator fan, bi-metal and damper do to loud grinding noise coming from it, ordering parts,2 hours, customer will unplug unit 2 days before our arrival, rescheduled for 3/28; ordrng 1 W11551372 (Harness with bi-metal) and 1 WP2315549 (Evaporator fan) and 1 W11239666 (UI)"

"Arrived on site for a refrigerator that is making noises when it is cooling. Inspected unit and work area. The customer advised that there seems to be a slight tapping noise happening from time to time. When the unit is cooling and that it'll go away and come back. They advised that they initially thought it was a fan but realize that it wasn't making it in a successive order that would indicate a fan. The customer advised that the sound has now gone away so they cannot replicate it. I checked behind the unit and found that the danger tag on the power cord was the cause of the issue. I explained to the customer that the air pulled in from the condenser gets pulled in from the front and then blown out of the back, which can cause those power cord tags to flap a little, causing the tapping noise. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on-site to test the oven for intermittent breaker tripping. Turned the oven on to 350?F, and it preheated correctly without tripping the breaker. The customer mentioned that the oven had worked fine the previous day but tends to trip the breaker when it hasnt been used for a while. Unable to duplicate the issue during the visit. Performed a burnout test on the unit as a precaution. Job complete."

"Arrived on site for dispenser line in freezer door freezing. Removed defective door,installed a new freezer door transfered all parts from original door to new door,powered unit on tested water dispenser unit working as designed.w11633382"

Arrived on-site for unit only working in quick wash. Found unit does work in all modes but you have to push the buttons very hard. Ordering console(W11647669) for return visit. ; ordrng 1 W11647669 (Console)

"Arrived on site for unit not working. Upon arrival, tenant was not home and unit was unplugged. Plugged in unit and immediately drain pump will run. Calibrated unit and now drain pump stopped and LED lights on display came on. Check errors and found F2E1 stuck button, F8E1 long fill, F1E1 main control fault and F3E1 pressure system fault. Cleared codes. Ran diagnostics and passed with no issues. Waited and monitored unit and standby and did not initiate pump. Unit is functioning as designed . No water leaks detected at this time. No parts needed"

MVWC465HW2 Arrived on site for a washer shaking excessively. On arrival client stated when I was at their home last time product worked then a couple days later it was shaking again. I did not notice washer was off balance and further inspection found drum damaged. I ordered parts needed to fix issue onec and for all. Reports will be needed. Office to reschedule as soon as possible please. No water leaks visible from main water supply. ; ordrng 1 W11498797 (Control board) and 1 W11172199 (Basket) and 1 WPW10402178 (Retainer) and 1 W11217817 (Suspension) and 6 WP8533953 (Screws)s

Arrived onsite for unit making screeching noise upon further inspection found bad gearcase replaced Gearcase & slider W11449841 W10734521 unit is working as designed no leaks observed during service

Arrived onsite for unit making rattling noise upon further inspection ran test cycles could not duplicate noise customer states noise was coming from the door advised customer to do a recording if it happens again also ran unit 10 minutes on normal cycles unit is working as designed

Arrived onsite for unit it not dispensing detergent and console lagging. Tested and found detergent drawer blocked. Replaced and tested and now dispensing properly. Also Replaced console. Unit is now functioning properly. Job complete

"Arrived on site to inspect the center burner not igniting correctly. Tested the unit and found an incorrect burner cap installed. Replaced the burner cap, tested the unit, and confirmed it is functioning properly. Job complete."

"Arrived on site to inspect range back panel loose. Upon further inspection, the builder demonstrated their complaint by grabbing the left side of the control panel and moving the panel back and forth. Some movement is normal, but what he did was too much movement. Before removing the cooktop, i found some scratches on the front left corner of the cooktop. I removed the cooktop to gain access to the panel mounting screws and found they were not fully secured. I tightened the screws and tested the movement on the panel and it is secured as designed. Builder left before I could get them to sign for the receipt. Tested the cooktop and oven and unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site for door catching when opened all the way . Found toe kick was installed incorrectly . Flipped panel and reinstalled. Door is now opening and closing properly . No other issues found . No water leaks detected at time of service. Job complete No parts installed .

Arrived on site to inspect the unit for a heating issue. Placed the unit in diagnostic mode and found no error codes. Verified that the heat pump is functioning properly. Advised the customer to use rinse aid to improve the drying cycle. Job complete.

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that she can hear the drain pump running, but water is just not draining out of the drain pump. I still found water inside of the basket on arrival and attempted to run the unit through a drain. I did hear the drain pump running, but no water was coming out of the drain pump. I removed the drain pump and found the impeller broken off of the motorshaft, causing the issue. I replaced the drain pump and tested the unit. The unit began to work and operate as designed. Call complete. W11396717."

"Arrived on site for a defective compressor. Replaced compressor, vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. No one available for signature W11547313,wpw10143759,w11506635"

"Arrived on site to install previously diagnosed and ordered part. I gained access to the heater housing and while gerring the new heater installed, it became damaged. Also the other heater became damaged while attempting to replaced the first heater. I am ordering both heaters. Office to schedule return service. WPW10510203 x2. WP8184837 x2; ordrng 2 WPW10510203 (Heater)s and 2 WP8184837 (Heater element)s"

"Arrived onsite for customer having concerns about door sealing due to door alignment and insulation showing. Called techline for documentation, spoke to George SR#7741193136. Sent pics. Leveled unit to correct alignment. Door is sealing. Tech defined insulation as cosmetic. Unit is functioning properly. Job complete"

"Arrived on site to inspect washer not able to start a cycle and close door alert. Upon further inspection, I found that the door strike had broken from normal use. The broken strike was preventing the washer from locking and starting a cycle. I replaced the strike and tested the washer. The washer is now operating as designed. I advised the customer on proper detergent usage. W11457841"

Arrived on-site for burner not working. Found harness broke at burner. Repaired harness and turned burner on. Unit is operating as designed no parts used.

"Arrived on site to inspect refrigerator dispensing water. Upon further inspection, I found that water from the dispenser was very restricted. I removed the filter and i found that the water was now dispensing without issue with good water pressure. The filter has failed and will need to be replaced. The customer will provide the filter. No parts installed. No water leaks observed during service."

Arrived on-site to install ordered parts. Installed control(w11087207) and pump(w11087376) cycled unit and everything is working as designed.

"Arrived on site for continued issues of not agitating. Upon arrival, ran diagnostics and get error code F0-E3 over load. Ran automatic test cycle and confirmed issue. Of not agitating but also found squeaking at beginning of spin. Raised unit to inspect lower components. Found small amount of oil running down gearcase shaft. Also found top of cam has shears off and lots of signs cam was rubbing gearcase. Replaced gearcase W11449840, cam W10721967, actuator W11481722, and wash plate W11510461. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously diagnosed door lock, replaced and tested, unit is now running as designed no leaks detected job complete installed W11565030"

Arrived on-site for control problem. Found unit not responding at all power is good to UI. Installed UI(w11460962) cycled unit and everything is working as designed

"Arrived on site to inspect range tripping breaker. Upon further inspection, I found the unit installed properly and the breaker is a 50amp GFCI. I tested the unit on Bake at 350 degrees and after the unit had cycled twice through bake element and the broil element cycled on the a second time, the breaker tripped. Per service pointer W11490386, I removed and replaced the bake and broil elements and main control. I disconnected the ground wire from the chassis and performed a burnout at 500 degrees on Bake. Once the unit reached preheat setting, I reconnected the ground wire to the chassis and performed another burnout on Bake at 500 degrees and allowed the unit to continue heating for approximately 35 minutes. I tested voltages, amp draws, and ohms during this time. Voltage reading at the terminal block, element and broil elements was 247V. Bake amp reading was 10amps and broil was 14amps. Both the broil and bale elements were within manufacturer specs for ohms readings. I contacted techline and spoke to Leon and advised of the complaint, my findings and repairs. Leon documented the info and provided SR#7741192059. I contacted Safety and advised of the issue and repairs and the techline SR number. Safety provided their SR#774119246. Email was sent to Safety with photos attached. Unit is operating as designed. Job completed. W11182108, W10856603, W11696067 No one available to sign for receipt."

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, i found the unit unplugged and when I gained access to the rear of the unit, I found dye and oil under the compressor. Using my UV black light, I found where the refrigerant had leaked out from the condenser line at the compressor as there was a large amount of debris and oil on and around the line and compressor. I evacuated the remaining refrigerant and cleared the system with nitrogen. I then removed and replaced the compressor, UV dye drier and access valve and cleaned the debris from the unit. Checked for leaks using the nitrogen at 200psi and found no leaks present. Vacuumed the system down to -30/0 for approximately 30 minutes to clear all contaminates from the system. Installed 41oz of R600 refrigerant and allowed it to equalize, then plugged the unit in and rechecked for leaks and monitored cooling. I found no leaks and the unit is operating as designed. I recommended that the customer allow the unit to cool for at least 24-48 hours before placing food items inside. No water connections to the unit and no leaks observed during service, job completed. W11370574, WPW10143759, W11506635"

"F7E6 F0E5 NTW4516FW3 Arrived on site for a washer making knocking sounds. On arrival I ran diagnostic and found error codes F7E6 motor fault and F0E5 off balance . I replaced splutch cause it was worn out the actuator, belt and motor . I calibrated then tested in test mode product working great. I tested in customer mode on drain and spin product works as it's designed no water leaks visible from main water supply. I recommend to client to not over load it with animal beddings ."

"Arrived on site for a dryer that is making abnormal sounds during operation. Inspected unit and work area. The customer advised that it sounded like the drum was about to explode inside of the drier when they ran it. But that it would run through a cycle. I confirmed the customer's complaint and disassembled the unit. I found a metal bead stuck in between the felt liner on the front side. I checked all rollers and idler, pulley and found all spinning freely. I removed the bead from the felt liner and reassembled the unit. I tested the unit and found the unit working and operating as designed with no abnormal sounds present. Call complete. No parts were installed."

Arrived onsite for unit not keeping items solid. Ice cream was soft. Checked for leaks and found no evidence of leaks. Disassembled evaporator compartment and foundevaporatorwith 3/4 frost pattern. Appears to be a low charge. Bumped charged and frost pattern improved. Customer will monitor ofer 48 hrs also compressor operating at .88amps. Job complete