Service History 176 - Appliance Express

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Georgetown, TX 78628

Lou

Job Details: 07/15/2022

"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is making the vibration noise again. Using my MW tester and cup of water, I tested the unit and it is operating as designed. I could hear a slight vibration noise. The customer advised that the outlet had not been repositioned to the top left corner as the unit has been designed to have so the power cord plug doesnt get jammed in between the wall and the unit. I recommended that they move the outlet the the upper left corner of the unit to eliminate the noises. No mechanical failures at this time, job completed."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78747

Kevin

Job Details: 07/15/2022

"Arrived on site and found saved error codes F7E4, F6E3, F7E9, ran a diagnostic cycle and washer will attempt to spin for a few seconds make a loud click noise and then attempt to spin for another few seconds and click again, this continues without ever reaching speed. Disassembled washer and replaced gear case, after replacement and reassembly washer it will now spin properly, sent a short video to KB/service management, job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Dripping Springs, TX 78620

Kevin

Job Details: 07/15/2022

"Arrived on site after replacing control board and confirming rotor and stator are good spoke with customer and they said they were experiencing loads not completing due to being off-balance. Washer is in a separate garage away from the main home. I explained that I likely scenario is the washer attempts to rebalance itself and when it cant the cycle stops, no one can hear it due to his location cancel no one is available to rebalance the loan. Explained that washing at least medium loads of like items but given the best chance of completion, also went over correct loading procedure for this model, job complete"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Dripping Springs, TX 78620

Kevin

Job Details: 07/15/2022

"Arrived on site and set washer into a diagnostic cycle and didnt find any error codes. Ran automatic test and did not find any issues. Noise customer is referring to is just the agitation cycle, this is normal but different from their previous washer. Washer is operating as intended, job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, TX 78732

Matthew

Job Details: 07/15/2022

Arrived onsite for latch failure and off balance load. Upon arrival inspected unit. Found failed strike. Replaced strike and tested. Found unit not leveled. Leveled and calibrated unit. Ran test and unit is operating as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Kimo

Job Details: 07/15/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the DW blanket and the installation brackets and screws. Tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Austin, TX 78730

Matthew

Job Details: 07/15/2022

Arrived onsite to replace previously diagnosed parts. Replaced latch. Tested unit and unit is functioning properly. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Granger, TX 76530

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a range with a broken knob and a light. Found failed control causing light issue. Replaced control and knob and tested unit. All is working properly at this time.Knob

We serviced a

AMANA DISHWASHER

Model WDT750SAKZ0

Near Harker Heights, TX 76548

Jonathan M

Job Details: 07/15/2022

Arrived on site for a dishwasher that has a special project for a heater replacement. Inspected unit and work area. Confirmed that the customer was within the range of the service pointer that covers replacement of the heater. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Killeen, TX 76543

Tyler

Job Details: 07/15/2022

Arrived on site for dishwasher with recall gold bushing styled element. Upon arrival confirm complaint and found element in dishwasher had the gold style bushings causing weeks. Replaced element reassembled and tested unit and found no leaks occurring. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Salado, TX 76571

Gerry C

Job Details: 07/15/2022

"Arrived to inspect no cool. I found the unit would barely cool and I could hear the compressor short-cycling. I found the start device had failed and I removed and replaced it. The unit operated as designed and started cooling. Operational test good, no leaks observed during service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Killeen, TX 76542

Gerry C

Job Details: 07/15/2022

Arrived for Heating Element - SP W11540964 - Special Project S17304. I found it had already been performed and no further service required. No leaks observed during service.

We serviced a

WHIRLPOOL FREEZER

Model WRT112CZJZ00

Near Granger, TX 76530

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time. No water hooked up to unit.

We serviced a

LG DRYER

Model DLE7300WE/00

Near Round Rock, TX 78665

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a dryer that is making unusual noise. Tested all parts and components and couldn't find cause of noise or any failed parts in unit. Advised customer on findings and no further repairs needed. Noise isn't present after reassembling unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Round Rock, TX 78665

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired heater. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Georgetown, TX 78626

Cliff

Job Details: 07/15/2022

Arrived on site to replace previously ordered parts for range. Replaced oven sensor and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Georgetown, TX 78626

Cliff

Job Details: 07/15/2022

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

We serviced a

FRIGIDAIRE RANGE

Model LGEF3043KFN

Near Georgetown, TX 78626

Cliff

Job Details: 07/15/2022

"Arrived on site to diagnose a range with an oven not turning off. Found frame of unit bent, damage to oven insulation, and clock relays sticking. Due to fire hazard caused by insulation issue along with other failures, it is more cost effective to replace unit. No repairs done and job is complete."

We serviced a

AMANA FREEZER

Model AZF33X16DW08

Near Luling, TX 78648

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for no cool, tested unit found cooling off on control board, turned it on and it stated to cool, demonstrated to customer how its done, unit is running as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Lockhart, TX 78644

Andrey

Job Details: 07/15/2022

"Arrived on site to replace previously diagnosed control and fan blade, replaced parts, tested unit, u it now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB04

Near Lockhart, TX 78644

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for scrapping fan noise in RC, tested unit found loose connection on the Evaporator heater and ice maker fill tube extension was not on correctly causing water to leak and accumulate around evaporator fan, secured connection and fixed fill tube , tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

GE DRYER

Model DHDSR48EF2WW

Near Buda, TX 78610

Andrey

Job Details: 07/15/2022

"Arrived on site to replace previously diagnosed belt, bearing kit, front tub bearing, green slides and white, and felt, replaced parts, tested unit , unit now running as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW00

Near Kyle, TX 78640

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for not water dispensing, tested unit found water just trickling, removed filter and water returned to normal, advised customer to replace filter, no leaks detected job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFGA

Near Georgetown, TX 78626

Cliff

Job Details: 07/15/2022

"Refrigerator is working properly, no services performed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near New Braunfels, TX 78130

Andrew

Job Details: 07/15/2022

Arrived on site to test unit for no ice production. Customer stated husband found ice maker was just turned off. Ran diagnostics and ice maker performing as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78628

Lou

Job Details: 07/15/2022

"Arrived on site to inspect dishwasher detergent remaining at end of cycle. Upon further inspection, the customer advised that the rinse aid is not dispensing as they filled the reservoir 2 months ago and the dispenser is still full. I placed the unit in diagnostics showing no error codes and tested. I removed the outer door panel to observe the dispenser during testing and found that the arm is not moving at all. I removed and replaced the dispenser and retested and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Leander, TX 78641

David S

Job Details: 07/15/2022

Arrived on site for fridge not cooling and condensation build up. I reshaped the freezer gasket to seal better. I found the diffuser door not opening and the return air vent blocked by insulation. I replaced the diffuser and cleaned out the return air vent. I found air flow restored to the fresh food section. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WFE975H0HZ4

Near Leander, TX 78641

David S

Job Details: 07/15/2022

Arrived on site for cooktop glass shattering. I inspected the unit and work area. I found the cracks originating from the edge of the cook top. I replaced the glass cook top. I cleaned out the burners and tested the unit. I found it working as designed job complete.

We serviced a

LG DRYER

Model DLG7101W/00

Near Leander, TX 78641

David S

Job Details: 07/15/2022

Arrived on site for dryer showing an air flow error code. I inspected the unit and work area. I found the exterior vent on the roof and found it full of lint stuck on the wire mesh. I disassembled the dryer and found it clear of any blockage in the blower wheel. I spoke to the customer about where the air flow restriction is at.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Leander, TX 78641

David S

Job Details: 07/15/2022

Arrived on site to install rc door gasket. I removed the old gasket and installed a new on. It is sealing along all edges. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, TX 78660

Vincent

Job Details: 07/15/2022

"Arrived on site for dishwasher, inspected unit and work area. Installed new heating element and tested unit. Unit is now operating as designed, no water leaks observed during service. Job completed"

We serviced a

WHIRLPOOL WASHER

Model MED7230HC2

Near Hutto, TX 78634

Vincent

Job Details: 07/15/2022

Arrived on site for dryer inspected unit and work area. Customer explain when washer and dryer were delivered the consul on the dryer was all broken I inspected the unit and did find it all broken. I replace console and panel. I didnt program the console and tested unit is now operating as designed. Job completed.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Round Rock, TX 78665

Vincent

Job Details: 07/15/2022

"Arrived on site for dishwasher, inspected unit and work area. I gain access to element and removed old one and replaced with new. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Austin, TX 78724

Joe Z

Job Details: 07/15/2022

"Arrived onsite for WHEN TRYING TO TURN ON TO BAKE, IT JUST CLICKS AND WON'T ACTUALLY LIGHT . Upon arrival test unit and unit ignited correctly.Tested unit by preheating unit to 350. Unit heated to350 correctly. MRS wanted to check at 450 . Tested at 450 and unit heated to 450. found no issues. No leaks present at this time. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Cedar Creek, TX 78612

Joe Z

Job Details: 07/14/2022

Arrived onsite for Special Project S17304 heater replacement. Replaced heater and test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Pflugerville, TX 78660

Wesley

Job Details: 07/14/2022

Arrived onsite and installed latch. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Georgetown, TX 78628

Lou

Job Details: 07/14/2022

"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit and found the magnetron is not operating. I removed the unit from the cabinets and gained access to the magnetron and tested. Magnetron continued to fail. I removed and replaced the magnetron and retested and unit is operating as designed. Reassembled the unit and placed it back in its space and retested. Unit continues to operate as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Leander, TX 78641

David S

Job Details: 07/14/2022

"Arrived on site for ice dispenser not working. I inspected the unit and work area. I tested the dispenser and found the motor not coming on but ice door opening. I gained access to the motor and found it receiving good voltage but not rotating. I replaced the dispenser motor, and reassembled the unit. I retested it, and it is now working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Liberty Hill, TX 78642

Vincent

Job Details: 07/14/2022

Arrived on site to install previously diagnosed parts. Installed new water valve at the back of unit and new water line. Unit is no longer leaking. CX explained unit is not cooling so well. I did further inspection and found deli drawer bad and explained to CX that we may have a miscommunication between the controls. And it would have to be addressed in order to fix some of the issues. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Leander, TX 78641

David S

Job Details: 07/14/2022

Arrived on site to install previous diagnosed parts. I gained access to the door gasket and replaced it with new. I replaced the lefthanded hinge as well. The unit is now sealing and the door is now quite. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Leander, TX 78641

David S

Job Details: 07/14/2022

Arrived on site for washing machine not powering on. I inspected the unit and work area. I found thebiutlet had no power. I found the breaker tripped. I turned the breaker back on and found the washing machine turning on. I ran a diagnostic cycle and encoder test and found thebunit functioning as designed. The unit isbon a arc breaker. I recommend having the breaker replaced with a new one. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, TX 78628

David S

Job Details: 07/14/2022

Arrived on site for range oven not working. I inspected the unit and work area. I tested the ignitor and found it open. I Installed a new ignitor. I reassembled the unit and tested it. I found it working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

David S

Job Details: 07/14/2022

Arrived on site to possibly install previous diagnosed parts. I gained access to the interior of the door and found the dispenser screw holes were stripped allowing the dispenser to leak. I replaced the vent. Gasket and dispenser. I reassembled the unit. No water leaks detected. Job complete.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Austin, TX 78704

Scott

Job Details: 07/14/2022

Arrived on site for washer not starting cycle . Ran diagnostics got latch error . Unit started and finished test wash properly twice . Ran normal wash and let run for 15 mins . All is checking normal. Couldnt duplicate any errors or faults . No water leaks detected at time of service. Job complete

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Austin, TX 78702

Scott

Job Details: 07/14/2022

"Arrived on site for dryer not drying properly. Ran temp check , found normal cycling of temps . Checked air flow with meter . Found air flow restriction. Advised tenant to have maintenance dept clean exterior venting. Job complete ."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW0

Near Canyon Lake, TX 78133

Andrey

Job Details: 07/14/2022

"Arrived on site to test unit for burning smell, tested unit found unit terminal block has no issues, but wall outlet are smoking up, advised customer to get electrician to replace outlet and dont run unit unit this has been resolved

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Canyon Lake, TX 78133

Andrey

Job Details: 07/14/2022

"Arrived on site to test u it for error code F8E4, tested unit found water in over flow pan, dish washer is tilted towards the right side causing it to spill water out, leveled unit, unit is now running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78757

Paul

Job Details: 07/14/2022

Arrived onsite for a dishwasher with a defective heating element. I verified the heater fell under the recall. I replaced the heater and ran the diagnostics cycle to test for leaks. The machine worked as designed and there were no water leaks present at the time of service. Special Project S17304. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, TX 78757

Paul

Job Details: 07/14/2022

MG. Arrived on site to install parts ordered. Removed ice maker. Found divider box not needed. Removed impeller and washer. Removed and replaced dispenser motor and impeller. Reassembled icemaker and verified ice is dispensing properly. Call completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Seguin, TX 78155

Andrew

Job Details: 07/14/2022

"Arrived on site to test unit for not cooling properly. Found FC evap completely frosted over. Heater engaging, evap motor engaging. Found thermistor out of range. Replaced thermistor WPW10384183 from job 347427. Tested unit, unit now working as designed. Unit automatically placed itself in defrost when I shoved thermistor in ice. Advised customer to leave unit unplugged and doors open to allow proper thaw for at least 24hrs. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Seguin, TX 78155

Andrew

Job Details: 07/14/2022

Arrived on site to test unit for no power. Found no voltage to outlet. Found breaker was tripped. When attempting to reset breaker it would instantly trip itself with unit unplugged from outlet. Advised customer to have electrician correct issue. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Seguin, TX 78155

Andrew

Job Details: 07/14/2022

Arrived on site to test unit for not cooling properly. Found FC evap completely frosted over. Heater not enagaging in diagnostics. Found brown wire to heater not inserted into molex connection. Secured connection and put foil taper around connection to prevent it from potentially popping out again. Heater now engaging as designed. Advised customer to unplug unit and allow to thaw for at least 24hrs wi5 doors open for proper defrost. Job complete.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Seguin, TX 78155

Andrew

Job Details: 07/14/2022

"Arrived on site or test unit for not cooling properly. Found evap completely frosted over. Removed frost and found thermistor reading open. Replaced thermistor, tested unit, unit working as designed. Evap motor engaging, heater engaging. Advised customer to unplug unit and leave FC door open for proper defrost. After 24hrs plug unit back in and use unit. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near New Braunfels, TX 78130

Andrew

Job Details: 07/14/2022

Arrived on site to test unit for multiple drying cycles required to dry properly. Found vent restriction. Cleared lint build up in blower wheel and tested unit. Found restriction with wall vent. Advised maintenance to clear restriction for unit to work properly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Austin, TX 78723

Joe Z

Job Details: 07/14/2022

Arrived onsite to install previously diagnosed part. Replaced door switch. Light now operates correctly. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Elgin, TX 78621

Cliff

Job Details: 07/14/2022

Arrived on site to diagnose a washer that is not cycling properly. Found unit stuck in drain and reset control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

AMANA REFRIGERATOR

Model ASD2522WRB06

Near Elgin, TX 78621

Cliff

Job Details: 07/14/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced solenoid and tested unit. Found all is functioning properly at this time and arm was not needed. No leaks were found at time of service.

We serviced a

MAYTAG FREEZER

Model MZF34X16DW00

Near Austin, TX 78723

Joe Z

Job Details: 07/14/2022

Arrived onsite for NOT COOLING . Upon arrival inspected unit and found ice build up on top portion of evaporator. Tested thermistors and heater and are all good. During diagnosis Mrs. stated that she is going to just buy a new unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Austin, TX 78731

Paul

Job Details: 07/14/2022

MG. Arrived on site for ice build up. Inspected and found cabinet chassis was in good shape. Door gasket was good. Ice build up on slide did not let door close. Removed ice from slide and verified proper seal all around the door. Verified proper door closure. Suspect the door was left cracked open over night . Call completed

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Austin, TX 78731

Paul

Job Details: 07/14/2022

Arrived onsite for a dishwasher with a defective heater. We confirmed the heater in the unit matched what was recalled for deteriorating and causing leaks. I replaced the heater and tested the unit for leaks. There were no water leaks present at the time of service. Call complete. Special Project S17304.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Austin, TX 78732

Paul

Job Details: 07/14/2022

Arrived onsite for a refrigerator not cooling again. I found the compressor had failed. I replaced the compressor and installed a new dye drier. I vacuumed the system and charged it with 56 grams of R600. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS3

Near Canyon Lake, TX 78133

Andrey

Job Details: 07/14/2022

"Arrived on site to test unit for right burner not heat, tested unit found customer using and small pan on big burner causing system to not recognize pots, put a big pan on burner and it is heating properly, advised customer to use proper pan sizes on each burner, unit is running as designed, job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW9550WW00

Near Wimberley, TX 78676

Andrey

Job Details: 07/14/2022

"Arrived on site to test unit for excessive noise, tested unit found failed bearings on tub

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Wimberley, TX 78676

Andrey

Job Details: 07/14/2022

"Arrived on site to test unit for noise, tested unit found two front rollers ceased up and on back one melted and the other completely grinding off, replaced rollers tested unit unit now running as designed, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Buda, TX 78610

Kevin

Job Details: 07/14/2022

"Arrived on site and inspected dryer and found L2 is missing power. Took Picture. Removed plug from wall outlet and widened prongs a bit, after reconnecting to outlet power has returned and voltage is now correct. Recommended to homeowner that outlet be inspected and likely replaced by an electrician to correct issue

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Kevin

Job Details: 07/14/2022

"Arrived on site and replace control board diagnosed by previous technician, after replacement confirmed oven is reading temperature properly by starting at preheat cycle, sent a short video to KB/service management of oven heating properly, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6DS00

Near Buda, TX 78610

Kevin

Job Details: 07/14/2022

"Arrived on site and replaced parts ordered by previous technician, sent a short video to KP/service management of cooktop working properly, job complete"

We serviced a

KENMORE WASHER

Model 110.2513241

Near Austin, TX 78739

Kevin

Job Details: 07/14/2022

"Arrived on site and sound gear case has failed, and hub bearing has failed. Customer does not wish to continue repairing dishwasher due to age. Spoke with CS and will return motor previously replaced, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Driftwood, TX 78619

Kevin

Job Details: 07/14/2022

"Arrived on site and set dishwasher into a diagnostic cycle, and didnt see any issues. Checked heater element at control and it is showing 12.9 ohms. It should be anywhere between 10-40. Changed out control to ensure heating element is getting power correctly. Recommended to a homeowner that rinse a be added to the dispenser to provide best drying results. There is no further adjustments or parts replacement they can make a difference to the dishwashers drying function, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HB06

Near Leander, TX 78641

Vincent

Job Details: 07/14/2022

"Arrived on site for microwave, inspected unit and work area. Tested vent and its working properly, tested over the range light and was not working. CX will be buying a new light bulb and will test it. Unit at this Time is operating as designed. Job completed."

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HB00

Near Austin, TX 78737

Luis

Job Details: 07/14/2022

"Arrived on site for water leaking. Found water leaking from pump replaced defective external drain pump,ran water through pump watched water drain no leaks at pump or tubing.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS3

Near Austin, TX 78735

Luis

Job Details: 07/14/2022

#4600Arrived on site for water leaking while making ice. Removed cover found an obstruction in fill cup causing water to spray into fresh food shelving. Removed obstruction ran fill test no leaks.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Salado, TX 76571

Tyler

Job Details: 07/14/2022

Arrived on site for range needing previously diagnosed hinges. Upon arrival installed required parts then reassembled and tested door showed customer er door progress and found door sealing way better then previously diagnosed. Found no failures. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Temple, TX 76501

Tyler

Job Details: 07/14/2022

Arrived on site from refrigerator leaking water from the filter. Upon arrival I was able to confirm complaint and found Major league coming from the filter headed self due to a crack in the head. I also noted down that the filter mount assemblies were broken causing it to hang just a little bit. I was able to replace the head assembly and reassembled and tested a dispenser and found no leaks at the filter the filter head or the inlet valve or any other fill lines. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Austin, TX 78704

Luis

Job Details: 07/14/2022

"Arrived on site. Diagnosed a leak at the evaporator connection,replaced the evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Temple, TX 76502

Tyler

Job Details: 07/14/2022

"Arrived on site for refrigerator not allowing deli ui to function and having cooling issues. Upon arrival confirmed complaint complaint and found deli harness broken leading to dc load failure within unit. Also noticed customer of some corrosion in deli drawer wiring and possibility of further failures within deli door, and other areas of unit. Customer wants to try and make repair themselves and/or consider replacement.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Temple, TX 76502

Tyler

Job Details: 07/14/2022

Arrived on site for refrigerator leaking water onto top of FC gasket. Upon arrival confirmed the issue in found water from the center of the top FC gasket going 4 inches left to right and I the direction. Found no evidence of leaks or water leaking from anywhere and also found no signs of moisture on dividers. Called techline spoke with Chris sr#7734108491. Went over all symptoms and previous repairs made and also ran multiple tests and diagnostics with techline on the phone and we determined that it is possible to moisture was being created from small gaps in the liner. Was instructed to silicone the liners and then inform the customer to monitor the temperatures of the fridge for the next 1 to 2 weeks to verify if the issue comes back. Call complete

We serviced a

WHIRLPOOL FREEZER

Model KFIS29BBMS02

Near Andice, TX 78628

Vincent

Job Details: 07/14/2022

"Arrived on site for refrigerator, inspected unit and work area. Tested unit in diagnostics and found all bimentals in good condition, tested defrost and was good. Found right door gasket needing replaced. I asked CX if any doors where left open and yes they had found it open once on the freezer door. Unit was not properly leveled I also loved it correctly. I advised CX to defrost unit for 32 hrs and I explained to them on how to do it and had them sign the waiver. After defrost as been properly done for them to turn it back on and let unit cool for 24hrs before using it again. If any other problems persist CX will need main control and UI. No leaks where observed during service. Job completed.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Elgin, TX 78621

Cliff

Job Details: 07/14/2022

Arrived on site to diagnose a dryer that is not staying on. Found start switch failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78734

Matthew

Job Details: 07/14/2022

Arrived onsite for failing bottom door seal. Upon arrival inspected unit. Found bottom door seal warped. Replaced door seal. Tested unit and unit is functioning properly. Job complete.

We serviced a

KENMORE RANGE

Model 790.774339

Near Coupland, TX 78615

Cliff

Job Details: 07/14/2022

Arrived on site to diagnose a range that is not baking properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

KENMORE REFRIGERATOR

Model 106.547828

Near Georgetown, TX 78628

Vincent

Job Details: 07/14/2022

"Arrived on site for no cool refrigerator, inspected unit and work area. Unit was unplugged I plugged back in and found unit not cooling. I then tested capacitor and was good I used my testing start device and nothing changed, had good voltage 120v to compressor. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Coupland, TX 78615

Cliff

Job Details: 07/14/2022

Arrived on site to diagnose a washer that is not cycling properly. Found slider collar hitting rotor preventing proper shifting in unit. Replaced slider and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Cedar Park, TX 78613

Kimo

Job Details: 07/14/2022

Arrived onsite for to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 after doing so I tested the unit an found the unit operating as designed no leaks

We serviced a

WHIRLPOOL FREEZER

Model WRS335SDHM03

Near Austin, TX 78701

Luis

Job Details: 07/14/2022

"Arrived on site. Diagnosed a defective light switch,replaced light switch tested switch operation good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Austin, TX 78717

Kimo

Job Details: 07/14/2022

"Arrived onsite for for a refrigerator loud buzzing noise when dispensing water. Upon inspection I found that the water pressure out of the supply line was nice and smooth, not too high. I check all water connections and found them good. I then replaced the valve ant tested unit and found that the noise when away after several cups of water. No leak. Job complete. But if the cx calls back for same concern send new filter head and filter with returning tech."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDZ0

Near Austin, TX 78702

Scott

Job Details: 07/14/2022

"Arrived on site ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Kyle, TX 78640

Kevin

Job Details: 07/14/2022

"Arrived on site and inspected refrigerator and found harness below freezer door is good, found icemaker tray is damaged and there is a large block of ice frozen onto its harness, took pictures. Removed all ice and replaced icemaker. If issue continues a new freezer door will be needed to correct problem, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Briarcliff, TX 78738

Matthew

Job Details: 07/14/2022

Arrived onsite for large flame not adjusting. Upon arrival inspected unit. Found all burners needed adjustment. Adjusted all burners. Customer now satisfied. Unit is functioning properly. Job complete

We serviced a

GE DISHWASHER

Model GDF510PSM0SS

Near Austin, TX 78738

Matthew

Job Details: 07/14/2022

Arrived onsite for dishwasher not functioning correctly. Upon arrival found entire tub covered in calcium deposits. Ran test and found motor operating loudly and upper spray arm not turning. Unit will need new motor and upper spray arm assembly.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Austin, TX 78753

Wesley

Job Details: 07/14/2022

Arrived onsite and found center burner unable to ignite due to port obstruction. Cleaned al gas ports. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near San Marcos, TX 78666

Andrey

Job Details: 07/14/2022

"Arrived on site to test unit for error code, tested unit found fail control, replaced control, tested unit, unit now running as designed,

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78729

Wesley

Job Details: 07/14/2022

Arrived onsite and found unit with sudsing leak confirmed by customer testimony about unit having some dish soap residue left in mason jar being washed. Cleared leftover soap to repair. All else checks good. Unit is now operating as designed.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Canyon Lake, TX 78133

Andrey

Job Details: 07/14/2022

"Arrived on site to test unit for not shutting off when cycle completed, tested unit found timer not advancing, will need a timer to fix issue, returning with pre-screen parts, office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hutto, TX 76574

Cliff

Job Details: 07/14/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found impeller for dispenser motor has stripped thread on motor shaft. Motor and impeller will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11310391 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Taylor, TX 76574

Cliff

Job Details: 07/14/2022

Arrived on site to diagnose a washer that is not cycling properly. Found failed watervalve and it will need to be replaced to complete repairs. ordrng 1 W11210459 (Valve)

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS20

Near Bastrop, TX 78602

Joe Z

Job Details: 07/14/2022

"Arrived onsite for Oven Not Pre-Heating . Upon arrival test unit by preheating to 350. Unit shows 350, but thermocouple only shows 240. Left thermocouple in oven for 30 minutes and temp only reached 240 and cycled down to 218. Checked polarity and polarity is good. Checked voltage at control and got 243. Called techline for assistance. After series of test. Tech recommended replacement of control. Tech gave SR#7734113982. Ordering control also ordering element and sensor to bring along for next visit. Office to reschedule ; ordrng 1 W11598254 (Control) and 1 W11292248 (Bake element) and 1 W11346074 (Sensor)"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HB02

Near Bastrop, TX 78602

Joe Z

Job Details: 07/14/2022

Arrived onsite for unit Locked. Upon arrival inspected unit and found console touch screen is locked and not responding. Rebooted power and there is no change. Need to replace console. Office to reschedule ; ordrng 1 W11297707 (Console)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Austin, TX 78757

Kimo

Job Details: 07/14/2022

Arrived onsite for washer that is no longer starting cycle and will not unlock door. Upon arrival I checked the drain pump for and clogs and found none. I the found Service Pointer #: W11395614A that entails replacing the ccu. I am ordering 1x control and a 2nd tech as the u it is a stacked unit. Cx would like us to come put asap. Office to reschedule.; ordrng 1 W11574592 (CNTRL-ELEC)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Killeen, TX 76543

Tyler

Job Details: 07/14/2022

Arrived on site for range not allowing oven light to work. Upon arrival confirm complaint. After further inspection found bulb intact and that caused a failure was due to the line one side of the main harness going into the socket directly had gotten pinched between the back wall cover and the frame of the unit causing it to two to the wire in the main harness (photos in sd). Will need office to reschedule with customer once availability of part is known to replace harness; ordrng 1 W11532661 (Main harness)