Near Taylor, TX 76574
Nathaniel B.
Job Details:
08/08/2018
Model WRT111SFDM03, Arrived on call for water running in to fresh food, found prior drain frozen due to plastic parts stuck in drain hole removed plastic that was blocking drain hole prior and today replaced drain pan due to broken and leaking, all checks good, plugged unit back in and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call.
Near Taylor, TX 76574
Nathaniel B.
Job Details:
08/08/2018
Model WRT111SFDM03, Arrived on call for water running in to fresh food, found prior drain frozen due to plastic parts stuck in drain hole removed plastic that was blocking drain hole prior and today replaced drain pan due to broken and leaking, all checks good, plugged unit back in and instructed customer to allow for 24-48 hours for proper cooling, no water leaks at time of call.
Near Georgetown, TX 78628
James
Job Details:
08/08/2018
Arrived on site and tested unit. Customer has video of noise. Loud vibration coming from compressor area. Inspected compressor and found to be clear. Found that after pushing unit back to wall that the vibration noise was coming from the water line vibrating against the rear panel. Pulled unit out about 1/2” further from wall and noise stopped unit working properly. Also lowered leveling feet to keep unit from trying to roll when opening and closing the doors. All water connections dry at time of service. Job complete
Near Horseshoe Bay, TX 78657
Steve C.
Job Details:
08/08/2018
Arrived on site for the unit is getting dryer sheets stuck. Found dryer sheets stuck under the grill. Replaced the grill and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Georgetown, TX 78628
Jerry C.
Job Details:
08/08/2018
MDE28PRCYW1 Arrived to inspect noise. I found the blower wheel had failed and was rubbing against the housing after the unit warmed for several minutes. I removed and replaced the blower wheel and tested. Operational test good, lint removed from chassis.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/08/2018
MEDB850YW0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed bulkhead and found thermal fuse blown. Also found element grounded out on metal. Was able to adjust element coil and replace thermal fuse. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/08/2018
Near Georgetown, TX 78633
James
Job Details:
08/08/2018
Arrived on site and inspected unit for damage. Found scratch on lower left side of console. Installed new panel. Tested for proper operation and found all functions working properly. Job complete
Near Austin, TX 78722
Robert
Job Details:
08/08/2018
KDTM354DSS3 Arrived on job to replace sum and motor. After replacement test washer operation normal and no leaks detected.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/08/2018
Model WRT318FMDM02, Arrived on call for ice maker not making ice intermittently, found ice maker making ice as it should prior but found ice at top left and top right of the evap coil and found fan kit had not been installed from manufacturing and were inside liner meets outer cabinet had not been sealed, sealed were inside liner meets outer cabinet and installed fan kit and instructed customer to allow unit to run and see if issue returns, call complete, no water leaks at time of call, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/08/2018
Model WRT318FMDM02, Arrived on call for ice maker not making ice intermittently, found ice maker making ice as it should prior but found ice at top left and top right of the evap coil and found fan kit had not been installed from manufacturing and were inside liner meets outer cabinet had not been sealed, sealed were inside liner meets outer cabinet and installed fan kit and instructed customer to allow unit to run and see if issue returns, call complete, no water leaks at time of call, call complete.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/08/2018
RF369LXPB2 (Freestanding Range) - Arrived onsite to install new control,latch and infinite switches from my prior visit’s diagnosis. Removed faulty parts and installed new replacements. Tested unit. Did find all elements now works on cooktop but F3E2 error code still returns. Checked wiring schematics and found all wiring correct. Will need to order oven sensor and harness to complete repair. R/S for 8/15.
Near Austin, TX 78723
Robert
Job Details:
08/08/2018
WRS325FDAB05 Arrived on job for complaints of not making ice. Found icemaker full of ice bypass thermostat and it finished harvest including filling with water. Replaced icemaker and it filled with water. No leaks detected at time of service. Job complete.
Near Georgetown, TX 78628
Jerry C.
Job Details:
08/08/2018
KDTE334GPS0 Arrived to inspect seal issue. I found the seal around the outer tub was pinched at the left mounting screw area. I loosened the screw and corrected the pinched seal. I advised the customer the seal should draw back down and to contact us if it does not within several days. No leaks observed during service.
Near Jarrell, TX 76537
James
Job Details:
08/08/2018
Arrived on site and installed new drain pump kit. Tested for proper operation and leaks. No leaks detected after repair. Unit working properly. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details:
08/08/2018
Arrived on site. Check for Frost issues. Found frost by door switch in freezer. Found gasket can sealing to cabniet. Heated gasket all checked OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details:
08/08/2018
Arrived on site. Check for Frost issues. Found frost by door switch in freezer. Found gasket can sealing to cabniet. Heated gasket all checked OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details:
08/08/2018
Arrived on site. Check for Frost issues. Found frost by door switch in freezer. Found gasket can sealing to cabniet. Heated gasket all checked OK. No leaks present. Job complete
Near Round Rock, TX 78681
Lou
Job Details:
08/08/2018
arrived on site to inspect washer making loud noises. Upon further inspection, I placed the unit in diagnostics and checked for error codes and found F8/E1- long fill/no fill. I cleared the error code and continued with testing. The unit operated as designed, but I did find that the water valve is not dispensing cold water and continues to flow after the valve closes. The customer advised that there was another technician from another company that serviced the unit and told the customer they did not have parts to fix a stripped wash plate. When I arrived, the wash plate was not bolted down. I removed the wash plate and inspected it and found that it is a little worn, but it's not completely stripped as I demonstrated to the customer while testing in manual test mode for agitation. However, due to the wear on the wash plate, I will replace it. I am ordering a water inlet valve and wash plate and scheduled return service for 08/09/18. No water leaks observed during service.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/08/2018
Model WDF330PAHB1, Arrived on call for dishwasher not draining water, found knock out in garbage disposal was not removed so removed it and know dishwasher is draining, also gave customer instruction on soap and rinse aid use to start with 1 table spoon of liquid and if still sudsing reduce to 1 teaspoon and rinse aid set to 1 on dispenser and instructed customer rinse aid must be used and to run hot water at sink each time before starting dishwasher, no water leaks at time of call, call complete. No parts needed.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/08/2018
Model WDF330PAHB1, Arrived on call for dishwasher not draining water, found knock out in garbage disposal was not removed so removed it and know dishwasher is draining, also gave customer instruction on soap and rinse aid use to start with 1 table spoon of liquid and if still sudsing reduce to 1 teaspoon and rinse aid set to 1 on dispenser and instructed customer rinse aid must be used and to run hot water at sink each time before starting dishwasher, no water leaks at time of call, call complete. No parts needed.
Near Austin, TX 78723
Robert
Job Details:
08/08/2018
WMH31017FS0 Arrived on job to replace door switches and interlock. After replacement test operation. Job complete
Near Seguin, TX 78155
Daniel A.
Job Details:
08/08/2018
MFD2562VEW2 Freezer door not closing properly on right side door. Removed freezer door/and freezer drawer /baskets. Corrected right side freezer door rail to correct alignment. Verified normal door closure/seal. Normal operation after service
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/08/2018
Model Ktrp22ekwh01, Arrived on call for unit not cooling, found unit not defrosting in freezer, see pic, found defrost heater and bimetal reading mega ohms from white to pink at timer harness while bimetal under ice, forced defrost timer and getting 122 ac volts from pink to white but timer not advancing aswell, will order bometal and heater and will use timer on return, will reschedule for 8/14/18, no water leaks at time of call. Did instruct customer to unthaw and clean unit prior to service due to had meat unthaw and blood in floor of freezer and also clean the condenser coil due to restricted with lint.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/08/2018
Model Ktrp22ekwh01, Arrived on call for unit not cooling, found unit not defrosting in freezer, see pic, found defrost heater and bimetal reading mega ohms from white to pink at timer harness while bimetal under ice, forced defrost timer and getting 122 ac volts from pink to white but timer not advancing aswell, will order bometal and heater and will use timer on return, will reschedule for 8/14/18, no water leaks at time of call. Did instruct customer to unthaw and clean unit prior to service due to had meat unthaw and blood in floor of freezer and also clean the condenser coil due to restricted with lint.
Near Round Rock, TX 78681
Lou
Job Details:
08/08/2018
arrived on site to inspect refrigerator water dispenser making loud noise. Upon further inspection, the customer took a cup and dispensed water and the dispenser sounded like a machine gun. The customer advised that they just replaced the filter. I removed the filter and dispensed water and the noise went away. I placed the filter back into the housing and made sure it was pushed in all the way and sealed and tested the dispenser again and the water dispensed as designed with no noises. It appears that the filter, being after market, is not seating correctly in the housing causing it to give resistance when dispensing water. I recommended that the customer purchase a Whirlpool approved filter. No water leaks observed during service, job completed.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/08/2018
WDT780SAEM2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not coming on. Found unit was unplugged when arrived and outlet shorted. Plugged up unit to different outlet and extension cord. Found when plugged in, outlet breaker tripped. Removed power supply cord and used my own tester cord. Found unit comes on. Drained unit. Unit also fills,washes drain and heats with no issues. Advised customer he will need new power supply cord and receptacle. No other issues found. All water connections were dry at time of service.
Near Jarrell, TX 76537
James
Job Details:
08/08/2018
Arrived on site and installed new control. Tested operation and found u.i beeping when pushing buttons but no display. Installed new u.i. And tested. Unit working properly. Job complete.
Near Del Valle, TX 78617
Robert
Job Details:
08/08/2018
WRT518SZFM00 Arrived on job for complaints of not cold in refrigerator. Found the evap fan motor not running. 120v but not running
Replace fan motor and test. Operation normal. No leaks detected at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/08/2018
WRX735SDHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not making ice. Removed ice bin and found ice maker stripper stuck mid harvest. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Mike G.
Job Details:
08/08/2018
MVWX655DW1, Arrived on site for unit locked and will not power on hecked unit and fou d that the unit is not getting 120v found that the unit is on a GFT outlet and that GFI has tripped reset GFI and unit is now getting 120v and unit is now powering on checked unit and found no error codes recalibrated unit and ran test cycle and unit ran all test fine talked to customer about unit can not be on a GFI and will need to have a electrician to replaced outlet to non-GFI outlet checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Harker Heights, TX 76548
Mike G.
Job Details:
08/08/2018
MVWX655DW1, Arrived on site for unit locked and will not power on hecked unit and fou d that the unit is not getting 120v found that the unit is on a GFT outlet and that GFI has tripped reset GFI and unit is now getting 120v and unit is now powering on checked unit and found no error codes recalibrated unit and ran test cycle and unit ran all test fine talked to customer about unit can not be on a GFI and will need to have a electrician to replaced outlet to non-GFI outlet checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.....
Near Taylor, TX 76574
Nathaniel B.
Job Details:
08/08/2018
Model KECD807XBL01, Arrived on call for has heat cracks in it, see pic taken, replaced glass top and all checks good, call complete. And did install foam seal.
Near Taylor, TX 76574
Nathaniel B.
Job Details:
08/08/2018
Model KECD807XBL01, Arrived on call for has heat cracks in it, see pic taken, replaced glass top and all checks good, call complete. And did install foam seal.
Near Austin, TX 78717
Lou
Job Details:
08/07/2018
arrived on site to inspect dishwasher not heating/drying. Upon arrival, the customer advised that the unit was not drying the dishes. I placed the unit in diagnostics and began testing and there were no error codes. While testing, I verified that the heating element was connected. The unit operated as designed and no error codes at the end of testing. I verified the hearing element was operating by pouring water on it and it steamed up. I provided the customer with some tips on use. No water leaks observed during service, job completed.
Near Manor, TX 78653
Wesley
Job Details:
08/07/2018
WDF540PADM3 Arrived on site and found unit motor failed. Replaced ump and motor. All checks good. Unit now operating as designed. Advised customer on repair.
Near Georgetown, TX 78628
James
Job Details:
08/07/2018
Arrived on site and tested unit. Found error code for long fill and thermistor error and over loaded. Checked thermistor and found to be shorted. Installed new valve and tested operation. Found that gear case is making a loud grinding noise during agitation that progressively gets worse during the cycle. Unit will need new gear case to complete repairs. All water connections dry at time of service
Near Smithville, TX 78957
Nathaniel B.
Job Details:
08/07/2018
Model WRF993FIFM00, Arrived on call for improper temps in fridge, found fresh food evap coil iced over replaced the fresh food evap cover and cleared ice from fresh food evap and drain and drain tube has a good seal to cabinet, also control is a series 7.00 which is good, control not needed, customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.
Near Smithville, TX 78957
Nathaniel B.
Job Details:
08/07/2018
Model WRF993FIFM00, Arrived on call for improper temps in fridge, found fresh food evap coil iced over replaced the fresh food evap cover and cleared ice from fresh food evap and drain and drain tube has a good seal to cabinet, also control is a series 7.00 which is good, control not needed, customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.
Near Buda, TX 78610
Kevin
Job Details:
08/07/2018
Arrived on site and inspected refrigerator and found no power to refrigerator. Outlet designated for refrigerator is on a GFCI, took one picture. Disconnected refrigerator from this outlet and plugged it into a non-GFCI outlet in the refrigerator has powered up it is running and all interior lights are now on, took one picture. Spoke with tech line and although they do not recommend the fridge being connected to a GFCI outlet they cannot forbid it either 7722653489
Near Lockhart, TX 78644
Robert
Job Details:
08/07/2018
RTW4516FW2 Arrived on job for complaints of lid not opening. Found lid lock not working. Replaced lid lock and ran diagnostics. Operation normal. Washer not installed in home at time of service. Customer to install washer after repair. No leaks detected at time of service. Job complete
Near Hutto, TX 78634
Tyler B.
Job Details:
08/07/2018
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
08/07/2018
WDF530PLYB0 (Dishwasher) - Arrived onsite to install new manifold and upper spray arm to dishwasher from my prior visit’s diagnosis. Removed broken manifold and installed new replacement with new upper washarm. Reassembled and tested. Both washarms move water as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78728
Lou
Job Details:
08/07/2018
arrived on site to inspect microwave controls not working. Upon arrival, I found that the user interface display was not on. I attempted to turn the unit on by pressing start and the unit did not respond. I questioned the customer if they had experienced a power outage recently and they could not recall. I unplugged the unit and plugged it back in and the unit powered up. I tested the unit by placing s cup of cold water inside and starting for 30 secs. The unit heated the water as expected, but when I opened the door to relieve the cup, the interior light did not come on. I removed the cup and closed the door and opened it again and the light did not come on. I tried closing the door and opening it again and this time the light came on. I removed and replaced all three switches and both interlocks and tested the unit again and the unit operated as designed. Job completed.
Near Austin, TX 78728
Lou
Job Details:
08/07/2018
arrived on site to inspect dishwasher not getting any water. Upon further inspection, I found that the water hose was kinked at the back of the unit behind the sump/motor assembly. I pulled the extra hosing through the cabinet and lined the water hose along the left side of the unit to keep it from kinking again and routed the remaining hose inside the cabinet under the sink so it would be out of the way and not kinked there. I placed the unit in diagnostics and found error code 5/1. I erased the code and continued with testing. The unit operated as designed and no error codes at the end of testing. No water leaks observed during service, job completed. I also found that the kick panel fasteners were missing. I am ordering two fasteners and having them shipped directly to the customer.
Near Georgetown, TX 78628
James
Job Details:
08/07/2018
Arrived on site and inspected unit for water leaks. Found fresh food drain line clogged. Also found filter stuck in filter housing. Removed filter and installed new filter per customer request. Cleared drain line and cleaned up water from over flow. All water connections dry at time of service. Verified operation of ice maker and dispenser. All functions test good job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/07/2018
Near Killeen, TX 76542
Arthur B.
Job Details:
08/07/2018
WMH32519FS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave display not coming on. Confirmed issues. Removed and replaced control board. Reassembled. Tested unit. Unit’s display now comes on as intended. No other issues found.
Near New Braunfels, TX 78130
Robert
Job Details:
08/07/2018
WDF540PADM2 Arrived on job for complaints of not washing. Ran diagnostics and found 120v at wash motor but not running. Replaced sump and motor. Test washer no leaks and operation normal. Job complete.
Near Georgetown, TX 78633
Jerry C.
Job Details:
08/07/2018
WRS965CIAM00 Arrived to inspect filter stuck and no water. I found the filter stuck and I was able to remove it. Upon reinstallation, the unit worked as designed. Operational test good, no leaks observed during service.
Near Austin, TX 78723
Scott
Job Details:
08/07/2018
Scratched facia UI console
Near Killeen, TX 76542
Arthur B.
Job Details:
08/07/2018
KRMF706SS00 (5 Door Refrigerator) - Arrived onsite to install compressor to 5 door refrigerator. Removed faulty compressor,drier. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down to -25psi and charged with 5.5oz of R134a refrigerant. Reassembled and tested unit. Good frost pattern forming on evaporators. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details:
08/07/2018
Model MEDC300BW0, Arrived on call for dryer would not come on prior, dryer comes on after prior repair but returning due to noise from dryer prior found that rollers and idler roller bad, replaced these parts and know noise is gone all checks good, call complete. Dryer vent is clear.
Near Bastrop, TX 78602
Nathaniel B.
Job Details:
08/07/2018
Model MEDC300BW0, Arrived on call for dryer would not come on prior, dryer comes on after prior repair but returning due to noise from dryer prior found that rollers and idler roller bad, replaced these parts and know noise is gone all checks good, call complete. Dryer vent is clear.
Near Austin, TX 78738
Brandon
Job Details:
08/07/2018
Arrived on site for unit not completing cycle, found 6-4 error code in diagnostic mode, float switch short. I tested float switch, float switch tested good, I checked continuity of float switch wire harness, that tested good, I determined it was a bad control board. I replaced control board, unit tested good. Water lines were dry at time of service
Near Austin, TX 78738
Brandon
Job Details:
08/07/2018
Arrived on site for customer complaint of vent hood fan motor not working, found no fan motor was present. This is a new build house, instructed home builder to contact installers.
Near Round Rock, TX 78665
James
Job Details:
08/07/2018
Arrived on site and inspected handle. Found set score on right side of handle cross threaded at an angle. Customer said handle had felt loose but then just let go. Unit will need new handle to repair. No water leaks detected at time of service.
Near Manor, TX 78653
Wesley
Job Details:
08/07/2018
WRX735SDBM04 arrived on site and Installed dual valve. Found unit now operating as designed. Leak free. All checks good.
Near San Marcos, TX 78666
Diego G.
Job Details:
08/07/2018
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details:
08/07/2018
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details:
08/07/2018
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Jerry C.
Job Details:
08/07/2018
GSF26C5EXW00 Arrived to inspect no ice. I found the issue was actually the dispenser not dispensing and it could be heard running. I found the driver filled with ice and not allowing it to come up and engage the dispenser. I removed the ice and tested and it worked as designed. I squared and leveled the cabinet due to excessive moisture making its way into the unit. Operational test good, no leaks observed during service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details:
08/07/2018
Model ED5VHEXVB01, Arrived on call for no cool complaint on both sections, i previously diag. Unit has a bad compressor, installed compressor and valve and uv drier and pulled vacuum for 15 min. And held for 10 min and then charged system with 5 .0 oz and is getting good heat exchange off compressor and compartment temps are pulling down, all checks good, customer to allow for 24-48 hours for proper cooling, call complete.., no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details:
08/07/2018
Model ED5VHEXVB01, Arrived on call for no cool complaint on both sections, i previously diag. Unit has a bad compressor, installed compressor and valve and uv drier and pulled vacuum for 15 min. And held for 10 min and then charged system with 5 .0 oz and is getting good heat exchange off compressor and compartment temps are pulling down, all checks good, customer to allow for 24-48 hours for proper cooling, call complete.., no water leaks at time of call.
Near New Braunfels, TX 78130
Robert
Job Details:
08/07/2018
WDF130PAHB0 Arrived on job for complaints of door not staying down. Found the pads damaged. Replaced pads and operation now normal.
Near Lago Vista, TX 78645
Steve C.
Job Details:
08/07/2018
Arrived on site for the unit is making a loud high pitch noise. Customer advise the ff evaporator will always be frosted over. Removed the ff evaporator cover and found the thermistor is at the high loop. Replaced the thermistor harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78745
Kevin
Job Details:
08/07/2018
Arrived on site and inspected refrigerator and found auger motor is not turning, it is getting correct power. Replaced auger motor and ice while now dispense properly. No water leaks from connections at time of service, job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/07/2018
Near San Marcos, TX 78666
Diego G.
Job Details:
08/07/2018
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details:
08/07/2018
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details:
08/07/2018
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Robert
Job Details:
08/07/2018
MVWC416FW1 Arrived on job for complaints of not washing. Ran diagnostics and got F1E2 motor control, F1E1 main control and F0E2 over suds. Replaced control and ran calibration. No leaks detected at time of service. Job complete.
Near Austin, TX 78745
Kevin
Job Details:
08/07/2018
Arrived on site customer is a Spanish speaker and MS assisted, the complaint is it is not spinning out properly in the normal cycle but all other cycles are fine. set washing machine into diagnostic cycle and did not find any error codes. Ran all functions in manual diagnostic and everything is operating properly. Spoke with tech line and other than running a calibration specifically did not recommend replacing any parts at this time. No water leaks from connections at time of service, job complete SR7722647772
Near Harker Heights, TX 76548
Arthur B.
Job Details:
08/07/2018
WFW9400VE01 (Front Load Washer) - Arrived onsite to install new water valve assembly and flow meter to front load washer from my prior visit’s diagnosis. Removed faulty parts and installed new replacements. Reassembled and tested. Good water flow entering unit. Unit fills,washes,drain and spins with no issues. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details:
08/07/2018
Arrived on site to inspect venthood not working. Upon further inspection, I found that there was no voltage to the unit. I checked the breaker box and found that the breaker had tripped. I turned it back on and tested the unit and the fan still did not come on. I verified voltage to make sure the breaker had not tripped. I pulled the fan motor to inspect it and found that the fan blade was badly warped and broken. I installed a new fan/motor assembly and tested and a the unit operated as designed. The lights were working as well. I spoke to the owner is explained my findings as the adult in the home was visiting. Job completed.
Near Belton, TX 76513
Arthur B.
Job Details:
08/07/2018
KSDB900ESS1 (Slide-In Gas Range) - Arrived onsite for customer complaint of bottom drawer not opening properly. Found RH drawer hinge is not extending as it should. Found bearing are grinding. Will need RH hinge to complete repair. R/S for 8/14. No other issues found. No gas leaks detected at time of service.
Near Seguin, TX 78155
Robert
Job Details:
08/07/2018
MVWB880BW0 Arrived on job for complaints of plastic in wash. Found the tub ring damaged. Replaced ring and test.
Near Round Rock, TX 78681
James
Job Details:
08/07/2018
Arrived on site and tested unit. Found fresh food temp at 47 and freezer at -2. Checked thermistor and found to be reading colder than actual temp. Installed new damper assembly and tested. Unit working properly and all water connections dry at time of service. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details:
08/07/2018
GI15NFRXS0 (Ice Machine) - Arrived onsite to install new pump assembly,water level sensor to ice machine from tech’s prior diagnosis. Removed faulty drain pump and installed new replacement. Removed and replaced recirculating pump and sensor assembly. Installed new replacement. Found harness only broke at sensor. Tested unit. Unit now drain as intended. Good ice slab forming as well. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details:
08/07/2018
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/07/2018
Near Round Rock, TX 78681
James
Job Details:
08/07/2018
Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.
Near Leander, TX 78641
Lou
Job Details:
08/07/2018
arrived on site to inspect ice dispenser too loud and the water dispenser spraying out water. Upon further inspection, the customer provided me with a cup to dispense ice and water. I found that the water does spray out and the ice dispenser sounds normal. I removed and replaced the water tube and tested the unit operated as designed and did not spray out. I removed and replaced the ice dispenser motor and it made the same loud noise which is normal. I demonstrated for the customer to show that, unfortunately, the motor is somewhat loud. I placed the original part back on the unit and tested and it dispensed as designed. I verified no water leaking from the tube connection at the top left hinge area. No water leaks observed during service. Job completed.
Near Austin, TX 78735
Brandon
Job Details:
08/07/2018
Arrived on site for customer complaint of a smell, put unit into diagnostic mode and found no error codes. Customer stated she will run bleach through it every once in a while and the smell will go away. I instructed customer to use Affresh every month. Water lines were dry at time of service, unit tested good. Collected service fee on cc.
Near Killeen, TX 76543
Arthur B.
Job Details:
08/07/2018
WTW5540SQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining or spinning. Tested lid switch and found switch is broken. Removed and replaced lid and tested unit. Unit now spins and drains as intended. No other issues found. All water connections were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details:
08/07/2018
Arrived on site and inspected washer and found error codes F0E4, F3E2 send washer into diagnostic cycle and found hot water is not dispensing at all hot water valve has failed. Replaced valve and now both hot and cold water are operating properly. Ran test 51 and all functions are operating properly, no water leaks from connections at time of service, job complete.
Near Buda, TX 78610
Kevin
Job Details:
08/07/2018
Arrived on site and inspected washer and found error codes F0E4, F3E2 send washer into diagnostic cycle and found hot water is not dispensing at all hot water valve has failed. Replaced valve and now both hot and cold water are operating properly. Ran test 51 and all functions are operating properly, no water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details:
08/07/2018
WTW4950XW3 (Top Load Washer) - Arrived onsite to install new water valve to top load washer from my prior visit’s diagnosis. Removed console and removed faulty water valve. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Both water valves now work as intended. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
08/06/2018
Model KRMF706ESS01, Autho. KFB73FBDPL1, arrived on call for interior lights not coming on and dispenser intermittently not working installed left mid drawer deli door and control and all interior lights are working know and dispenser is working know,also found complaint of improper ice production, found adapter is forming ice at back wall and icing in freezer left side, will need grey adapter kit, and sealer gum, will reschedule for 8/10/18, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
08/06/2018
Model KRMF706ESS01, Autho. KFB73FBDPL1, arrived on call for interior lights not coming on and dispenser intermittently not working installed left mid drawer deli door and control and all interior lights are working know and dispenser is working know,also found complaint of improper ice production, found adapter is forming ice at back wall and icing in freezer left side, will need grey adapter kit, and sealer gum, will reschedule for 8/10/18, no water leaks at time of call.
Near Georgetown, TX 78628
Lou
Job Details:
08/06/2018
arrived on site to inspect refrigerator crisper control not working. Upon further inspection, I found that the previous tech had installed a crisper control and the unit did not work. Previous fees collected were $108.24 for service fee. I removed the crisper drawer door and the left side slide and found that the black wire in the crisper wiring harness was broken. I advised the customer of my findings and they agreed to me repairing the wire. I was able to splice the broken wires and reconnect them and tested the unit and the crisper control began to operate as designed. I used manufacturers approved silicone to seal the splice to keep moisture out of the wires so they don't short and I covered the connection with electrical tape to protect even further. I quoted the customer RF320 $169.99 for labor minus the $108.25 for service/diagnosis fee already paid for a total including tax of $75.77. The customer paid in full. No water leaks observed during service, job completed.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/06/2018
Model WTW6600SW2, Arrived on call for during spin the drum bangs around like a unbalanced load, and has a ul error when unit sounds like it is out of balance. Ul error is un even load , found suspension rods are bad, installed suspension rods and tested and all checks good, call complete, no water leaks after repair, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details:
08/06/2018
Model WTW6600SW2, Arrived on call for during spin the drum bangs around like a unbalanced load, and has a ul error when unit sounds like it is out of balance. Ul error is un even load , found suspension rods are bad, installed suspension rods and tested and all checks good, call complete, no water leaks after repair, call complete.
Near San Marcos, TX 78666
Robert
Job Details:
08/06/2018
LTE6234DQ2 Arrived on job to replace blower and motor. After replacement of parts test heat and air movement. Job complete
Near Leander, TX 78641
Lou
Job Details:
08/06/2018
arrived on site to inspect microwave vent light not working. Upon further inspection, I found that the replacement light bulb was not the right size and was not fitting correctly. Customer purchased light bulb at $5.41 paid in cash and when I inserted the light it would not dim or turn off. I removed and replaced the main control and found that the control was not operating as designed as I tested the unit and the light dimmed and turned off as designed. I tested the unit for the fan and to make sure the unit was heating and it is operating as designed. Job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details:
08/06/2018
Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18
Near Elgin, TX 78621
Nathaniel B.
Job Details:
08/06/2018
Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18
Near Buda, TX 78610
Kevin
Job Details:
08/06/2018
Arrived on site and found there is a sheet caught underneath the agitator, removed old agitator and replaced it, no further repair is required at this time. No water leaks from connections at time of service, job complete
Near Georgetown, TX 78633
James
Job Details:
08/06/2018
Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.
Near Buda, TX 78610
Kevin
Job Details:
08/06/2018
Arrived on site And replace diffuser diagnosed on previous visit after replacement also found evaporator is frosted over due to lack of air flow and recommended to customer that it be allowed to defrost by unplugging the refrigerator. Customer read and signed defrost refrigerator waiver. No water leaks from connections at time of service, job complete