Service History 1757 - Appliance Express

Near Cedar Park, TX 78613

Jerry C.

Job Details: 02/15/2018

MSD2550VES00- Arrived on site for ice dispenser frozen up and fridge needing a filter. Removed current filter to find that it was not engaged fully. Engaged filter and purged water line. Was able to remove ice bin and thawed out ice and found no issues with ice maker. Reinstalled ice bin and tested Unit and no issues. No water leaks found; all connections dry. Customer paid service call and removal of frozen ice fee total of $162.36.

Near Belton, TX 76513

Thomas L.

Job Details: 02/15/2018

Arrived on site for no spin, found OL-f70 error removed washplate found plate worn down will not stay on shaft through cycle. Will not allow for spin. Ordering wpw10286241 Callie assisted.

Near Belton, TX 76513

Thomas L.

Job Details: 02/15/2018

Arrived on site for failed control and open valve, replaced both. Unit checked good. Verified all dry water connections. Customer had paid in full at last visit.

Near Dripping Springs, TX 78620

Connor M.

Job Details: 02/15/2018

MGDX655DW maytag dryer Arrived on site to test unit for long dry times. Found loose connection on coil. Once working discovered evidence of poor air flow. Ran vent test and unit failed. Found lint on wrong side of screen. Customer has already replaced duct work in house. House was recently built. Suspected issue with internal venting to be rectified by builder. Made customer aware of fire hazard and proper venting.

Near Cedar Park, TX 78613

Jerry C.

Job Details: 02/15/2018

KHMS2056SSS2 Arrived to inspect no lights and fan operation. The lights would not actuate and the relay could not be heard, even though the main control showed light actuation. The blower would work, but the buttons were intermittent. One of the lamp housings is broken. Office to order the control relay board, button board and lamp housing will be installed upon return. I quoted the customer for the relay board $161.07, button board $61.20 and lamp housing $4.46 MW120 $269.99 minus $10 senior discount. Total with tax included $526.87. The customer paid $108.24, balance of $418.63. 02/21SW

Near Belton, TX 76513

Thomas L.

Job Details: 02/15/2018

Arrived on site for no heat on high, found temp lock switch not in alignment with opening on control panel. Causing no adjustment control on switch on high. Reseated verified temps unit checked good. Inside dryer venting was clean.

Near Austin, TX 78737

Connor M.

Job Details: 02/15/2018

KRFF305ESS00 kitchenaid refrigerator Arrived on site to test unit for no ice production. Found ice level arm out of position at ice maker. Corrected issue and forced harvest. Unit harvesting and filling properly. No leaks detetced.

Near Austin, TX 78717

Jerry C.

Job Details: 02/15/2018

MVWB765FW0- Arrived to install gear case. Verified squeaking noise from gear case; removed old part and installed new gear case. Calibrated Unit; tested in Manual and automatic test modes. Operational tests good; no leaks during service.

Near Austin, TX 78749

Connor M.

Job Details: 02/15/2018

NTW4516FW2 Amana washer Arrived on site to test unit for not completeing cycles. Confirmed proper function of all components. No error codes stored. Will need to replace control for repair. Control is an expart. Office to schedule directly.

Near Austin, TX 78745

Connor M.

Job Details: 02/15/2018

MGDC215EW maytag dryer Arrived on site to test unit for not drying well on auto dry. Found customer using auto dry as a touch up cycle. Not intended for use like this. Confirmed proper function of all components and instruct on proper use. Unit working properly. Made aware of proper venting and fire hazard.

Near Salado, TX 76571

Thomas L.

Job Details: 02/15/2018

Arrived on site for improper cooking function, when testing found door rattling. Tightened door screw unit is now workin to spec.

Near Leander, TX 78641

Jerry C.

Job Details: 02/15/2018

WDF330PAHW1 arrived on site to install part. I found the dispenser intact and there were no signs of water leakage when the panel was removed. The unit was tilted badly to the right and to the front as well. After leveling the chassis, the water leak, which was coming from the door lower vents, was completely cured. Operational test good, no leaks observed during service. Service was originally contacted prior to the 30 day installation limit.

Near Austin, TX 78739

Connor M.

Job Details: 02/15/2018

Arrived on site to test unit for wash cycle not working. Found only aggitator moving during spin. Error code for shifter failure aswell. Ordering clutch and slider for repair. Office approved 2/20 CM only please WTW8700EC0 whirlpool washer

Near Austin, TX 78739

Connor M.

Job Details: 02/15/2018

MVWX655DW1 maytag washer Arrived on site to test unit for ripping clothes during cycle. Confirmed proper water flow and fill. Found washplate slightly off center. Replaced and instruct on proper cycle usage and loading techniques. Unit working properly, no leaks detected.

Near Temple, TX 76501

Mike G.

Job Details: 02/15/2018

WTW5000DW1, Arrived on site for unit leaking, checked unit and found that the gearcase is leaking oil and needs to be replaced, replaced gearcase and checked unit after repair and unit checked fine at this time, chcked unit for water leaks and no leaks found at time of srv..

Near Temple, TX 76501

Mike G.

Job Details: 02/15/2018

Near Cedar Park, TX 78613

Jerry C.

Job Details: 02/14/2018

MVWX655DW1 Arrived to inspect unit not draining. I found debris blocking the drain and removed it. The unit worked correctly through multiple tests. Operational test good, no leaks observed during service. TL100 $139.99

Near Bertram, TX 78605

Thomas L.

Job Details: 02/14/2018

Arrived on site for no cool, replaced grounded compressor, and cracked suction line. Recharged, tested, unit cooling. Not hooked up to water

Near Blanco, TX 78606

Daniel A.

Job Details: 02/14/2018

WTW5000DW1 Not washing/rinsing clothes. Defective cold solenoid on inlet valve. Not allowing cold water to enter washer to advance rinse cycle Replaced solenoid/inlet valve assembly. Checked water inlet and drain hoses. No leaks detected. Ran wash cycle. Normal fill hot-cold during operation

Near Austin, TX 78717

Jerry C.

Job Details: 02/14/2018

WDF520PADM7 Arrived on site for a dishwasher door not staying open. Found that the friction pad was split. Installed new friction pad; adjusted spring and door operates as designed. No leaks observed during service.

Near Round Rock, TX 78665

Jonathan S

Job Details: 02/14/2018

Whirlpool range model # WFC150M0EW1. Not heating to preheat temperature.

Near Burnet, TX 78611

Thomas L.

Job Details: 02/14/2018

Arrived on site for front load washer that would not unlock, found non operative door latch, replaced door latch verified operations. Checked water connections verified them as dry.

Near Hutto, TX 78634

Jonathan S

Job Details: 02/14/2018

Whirlpool microwave model #WMH32519FB0. Interior light is flickering .

Near Kingsland, TX 78639

Thomas L.

Job Details: 02/14/2018

Arrived on site for no lights in unit. Replaced light sensor board, verified operations. All ops checked good water connections dry.

Near Hutto, TX 78634

Jonathan S

Job Details: 02/14/2018

Whirlpool refrigerator model# WRX735SDBM00. Making loud noises.

Near Kingsland, TX 78639

Thomas L.

Job Details: 02/14/2018

Arrived on site after unit had been removed by customer from cabinet. Unit is now working has no known issues at this time, after having ran numerous times.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 02/14/2018

Arrived on site for abnormal heal fluctuations, foundheat relay error, replaced control, will return core part. Verified temps, unit could ok. Dryer vent is clean.

Near Leander, TX 78641

Jerry C.

Job Details: 02/13/2018

Arrived on site for incorrect flame. Tested Unit and found debris in orifaces holder. Advised customer how to clean and remove debris for future reference. Described and showed customer how to properly place burner caps. Operational test good; no gas leaks detected during service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/13/2018

Arrived on site for no lock issue, found lock non operational. Replaced lock, verified operations, checked all water connections were dry.

Near Cedar Park, TX 78613

Jerry C.

Job Details: 02/13/2018

Arrived on site for cooktop not igniting. Tested The spark module and was not reading 120 volts. Tested the power source outlet and found that the outlet was not reading 120 volts; approx. 14.5 volts. When plug was moved, voltage would jump to 122.5 volts. Customer will need to contact an electrician to replace power source outlet. No gas leaks found.

Near Austin, TX 78749

Connor M.

Job Details: 02/13/2018

WTW4815EW0 whirlpool washer Arrived on site to test unit for not rinsing clothes well. Found error code for open motor winding. No other issues found. Ordering motor for return. Sw approved monday

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 02/13/2018

Arrived on site for no functionally of Unit, found wiring incorrect from install, corrected wiring and checked operation unit check ok.

Near Austin, TX 78717

Jerry C.

Job Details: 02/13/2018

Arrived on site for a dishwasher not cleaning well. After further inspection of the Unit, found that the Unit was clogged. Cleaned the chopper and housing and filter. Tested Unit and Unit operates as designed. Found no water leaks; all connections were dry. DW510 $139.99.

Near Austin, TX 78735

Connor M.

Job Details: 02/13/2018

MVWC416FW1 maytag washer Arrived on site to test unit for loud noise during operation. Found motor housing loose and rubbing on gear. Corrected issue and tested unit. Unit working properly, no leaks detetced.

Near Granite Shoals, TX 78654

Thomas L.

Job Details: 02/13/2018

Arrived on site for no spin issues, ran unit through cycle that customer had started found customer had selected no spin. Adjusted cycle explained functions of operation choice all water connections dry.

Near Granite Shoals, TX 78654

Thomas L.

Job Details: 02/13/2018

Near Austin, TX 78717

Jerry C.

Job Details: 02/13/2018

Arrived on site for a dishwasher not working/lighting up. Checked the voltage and it was good. Checked the user interface connection to control board and found corrosion on user interface. Verified 5 VCC and then Installed new user interface and it came on. Tested Unit and it operated as designed. Found no water leaks; all connections were dry.

Near Austin, TX 78741

Connor M.

Job Details: 02/13/2018

WED85HEFC whirlpool dryer Arrived on site to test unit for no heat. Found improper voltage at house supply. Instruct on contacting an electrician. Made aware of proper venting and fire hazrads.

Near Austin, TX 78741

Connor M.

Job Details: 02/13/2018

MVWX655DW1 maytag washer Arrived on site to test unit for loud clicking noise. Found loose nut on drive shaft. Tightend with loc tite and tested unit. No leaks detetced.

Near Austin, TX 78741

Connor M.

Job Details: 02/13/2018

WMH53520CS7 whirlpool microwave Arrived on site to test unit for fan not working. Found fan would spin if i assisted it in starting. Once at a complete stop it would not start spinning by itself. Will need to reaplce fan. Ordering control if needed. Fan is expart, office to schedule directly.

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 02/13/2018

Arrived on site, checked for leaks, verified operation found no leaks all operations checked good. Took pictures of assembly below and connections. No damage. New home not lived in

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/13/2018

Arrived on site for poor washability and upper rack not closing properly. Found that the left upper rack stop had fallen off. Reinstalled and tested Unit. All operations were normal and all water connections were dry.

Near Pflugerville, TX 78660

Chase

Job Details: 02/12/2018

WEF75HEFW

Near Wimberley, TX 78676

Connor M.

Job Details: 02/12/2018

KDTE254ESS1 kitchenaid dishwasher Installed owi and drain pump. Unit working properly, no leaks detetced.

Near Wimberley, TX 78676

Connor M.

Job Details: 02/12/2018

WFW95HEDW0 whirlpool washer Arrived on site to install parts for repair. Installed dispenser and cover. Tested in all cycles with top off. No leaks found. Unit working properly, no leaks detetced.

Near Wimberley, TX 78676

Connor M.

Job Details: 02/12/2018

KFIV29PCMS02 kitchenaid refrigerator Installed door and set gasket. Unit working properly, no leaks detected.

Near Wimberley, TX 78676

Connor M.

Job Details: 02/12/2018

WTW5000DW1 whirlpool washer Arrived on site to test unit for low water levels. Found customer had soil level on extra light even on large cycles. Ran diagnostic test found error for water lines switched. Swapped cold and hot and tested unit. Unit working properly, no leaks detetced.

Near Wimberley, TX 78676

Connor M.

Job Details: 02/12/2018

GEW9200LW1 whirlpool dryer Arrived on site to test unit for long dry times. Found duct from dryer to house vent partially clogged. Removed vent and unit ran fine. Small amount of noise associated with the age of unit during operation. Instruct on replacing duct to repair. Made aware of fire hazard. Collected service only.

Near Temple, TX 76504

Mike G.

Job Details: 02/10/2018

WED5000DW2, Arrived on site for unit not heating, checked unit and found that the unit is not getting 240v found from L1 to G getting 120v and from L2 to G getting 120v from L1 to L2 getting 0v found it to Be a electrical issue customer will need electrician to repair checked and cleaned out all lent found from unit unit checked fine at this time...

Near Temple, TX 76504

Mike G.

Job Details: 02/10/2018

Near Temple, TX 76504

Mike G.

Job Details: 02/10/2018

Near Temple, TX 76504

Mike G.

Job Details: 02/10/2018

Near Georgetown, TX 78628

Chase

Job Details: 02/09/2018

DU8700XY5 arrived on site and replace door gasket and deflectors. Test it dishwasher and no water leaks present after repairs were completed

Near Austin, TX 78744

Connor M.

Job Details: 02/09/2018

WTW4915EW1 whirlpool washer Arrived on site to install drain pump for repair. Emptied water and installed. Unit working properly, no leaks detected.

Near Austin, TX 78744

Connor M.

Job Details: 02/09/2018

CAE2745FQ0 whirlpool washer TL110-189.99 arrived on site to install actuator for repair. Installed and tested unit. Unit working properly, no leaks detetced.

Near Austin, TX 78741

Connor M.

Job Details: 02/09/2018

WTW4815EW1 whirlpool washer Arrived on site to test unit for not spinning out. Found error code for off balance load. Ran spin cycle and found no mechanical frictionon drive. Unit is balanced and suspension is even. No issues found. No leaks detetced.

Near Austin, TX 78749

Connor M.

Job Details: 02/09/2018

DU8550XX1 whirlpool dishwasher Arrived on site to test unit for latch issue. Found latch for dispenser worn out. Also found leak in rinse aid dispenser. Replaced both parts and tested unit. Unit working properly, no leaks detetced.

Near Austin, TX 78748

Connor M.

Job Details: 02/09/2018

MVWX655DW1 maytag washer Arrived on site to install parts for repair. Installed control and latch. Unit working properly, no leaks detetced.

Near Round Rock, TX 78665

Jonathan S

Job Details: 02/09/2018

Whirlpool washer model# WTW5840BW0. Not spinning

Near Wimberley, TX 78676

Connor M.

Job Details: 02/09/2018

MHW7100DW0 maytag washer FL250-169.99 arrived on site to test unit for suds error.mfound unit draining very slowly. Cleaned drain filter and tested unit. Unit working properly, no leaks detetced. Collected labor via cc.

Near Liberty Hill, TX 78642

Mike C.

Job Details: 02/09/2018

Arrived on site for an F9 error code for bad wiring on a range. Checked voltage at power source and was 250 volts. Checked wiring on range and it was good and found the control was bad. Installed new control board and tested. Unit is operating as designed.

Near Austin, TX 78754

Chase

Job Details: 02/08/2018

WDF520PADM arrived on site to check dishwasher for intermittent power issues and blinking lights on control panel. Customer stated that start light with flash and when pressed the whole unit would go blank and not respond. Checked wiring at terminal block and found large wire nut for neutral wire with a loose connection. Replaced electronic control due to possible damage from backfeed through neutral wire. Rent s cycle and all functions of dishwasher check good

Near Austin, TX 78754

Chase

Job Details: 02/08/2018

MVW655DW1 arrived on site to check washer for no operation. Found standing water inside tub period removed all water and inspected drain pump. Found impeller bearing broken. Also found gearcase shaft had dropped causing pulley to rub on machine cover. Will need to replace drain pump and gear case to repair washer

Near Waco, TX 76712

Mike G.

Job Details: 02/08/2018

WED9500TW3, Arrived on site for unit not heating checked unit and found that the element and fuse are bad replaced parts and checked and cleaned out all lent found from unit and tested unit and unit is now heating fuse $25.40, element $113.49, DR560 $159.99 = $298.88 + tax

Near Waco, TX 76712

Mike G.

Job Details: 02/08/2018

Near Austin, TX 78754

Chase

Job Details: 02/08/2018

WED75HEFW arrived on site to check dryer for no heat. Checked thermostats and heating element and they checked good. Verify proper voltage at wall outlet. Inspected wiring at terminal block and found L to side of power cord broken off exposing bare wire. Advise customer that power cord would need to be replaced and unit should not be plugged in.

Near Austin, TX 78723

Chase

Job Details: 02/08/2018

WRF981BOOM arrived on site to check refrigerator for no ice production and frosting in freezer. Found missing segments on user interface display and compressor running during Diagnostics. Owned wiring in door and it checked good. Sound compressor with internal ticking noise and constantly ramping up to high speed and then lowering down. Inform customer that Electronics would need to be replaced to further diagnose other issues

Near Austin, TX 78723

Chase

Job Details: 02/08/2018

Near Georgetown, TX 78633

Mike C.

Job Details: 02/08/2018

Arrived on site to install switches, interlocks, and cams on a microwave. All items installed; Unit tested and operates as designed.

Near Austin, TX 78723

Chase

Job Details: 02/08/2018

UXT5530AAS arrived on site to check vent hood for vibration noise. Found noise would occur when blower speed was reduced from high to low. Replaced blower and tested multiple times. After replacement all functions a vent Hood check good. There must have been a failure of the internal motor bearing or defect in mounting brackets

Near Georgetown, TX 78628

Mike C.

Job Details: 02/08/2018

Arrived on site for dishwasher with no power. Found that the power switch had been turned to the off position. Turned power on; tested Unit and it operated as designed. No leaks found; all connections were dry.

Near Austin, TX 78723

Chase

Job Details: 02/08/2018

WMH32519CS arrived on site and checked microwave for open / closed door error. Inspected microwave frame and switches. Found normally open switch body had separated. Due to frequency of error replace both upper and lower inner locks as well as all three switches. Tested all functions of microwave and all check good after repair

Near Georgetown, TX 78628

Mike C.

Job Details: 02/08/2018

Arrived on site to install ice maker and water filter cap. Tested Unit and operated as designed. No leaks found; all connections were dry.

Near Austin, TX 78723

Chase

Job Details: 02/08/2018

WMH31017FB arrived on site and checked microwave for F1 E4 error. Tested unit and immediately received error. Performed voltage checks at control and found faulty relay on control. Replaced main control and tightened upper and lower inner locks. Tested unit multiple times with no failure. All checks good after repairs. Job complete

Near Austin, TX 78723

Chase

Job Details: 02/08/2018

WDT920SADM3 dishwasher for not cleaning properly. Found lower spray arm not rotating due to failed diverter motor. Replaced sump and motor assembly and retested unit. All functions of dishwasher check good after repairs. No water leaks present. Advise customer used dishwasher Magic or vinegar to help maintain the unit.

Near Round Rock, TX 78665

Jonathan S

Job Details: 02/08/2018

Whirlpool gas range error code F1-E3

Near Georgetown, TX 78633

Mike C.

Job Details: 02/08/2018

Arrived to install new motor on unit. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Georgetown, TX 78633

Mike C.

Job Details: 02/08/2018

Arrived to install new motor on unit. Checked operation and unit checks good. Checked unit for any leaks and none were found.

Near Round Rock, TX 78681

Jonathan S

Job Details: 02/07/2018

Kitchen Aid refrigerator model# KRFF707ESS01. LED lights are not working.

Near Round Rock, TX 78681

Jonathan S

Job Details: 02/07/2018

Whirlpool refrigerator model# WRX988SIBM01 Making loud noises consistently.

Near Georgetown, TX 78626

Mike C.

Job Details: 02/07/2018

Arrived on site for water leaking and top 2 shelves in fresh foods section freezing. After further inspection, found that the filter water outlet tube is cracked and also found that the diffuser was defective. Installed new diffuser and is working signed. Will order parts and schedule return date for 2/12 after 12pm to install water filter tubes.

Near Johnson City, TX 78636

Daniel A.

Job Details: 02/07/2018

KGCU463VSS02 /Left front cooktop not igniting. Defective spark module not energizing IGNITOR. Replaced defective component. Verified proper ignition/flame. Normal operation after service

Near Temple, TX 76501

Mike G.

Job Details: 02/07/2018

WFG505M0BS3, Arrived on site to install new burner valve checked unit after repair and all buners are working checked unit for gas leaks and no leaks found at time of srv... unit checked fine at this time...

Near Temple, TX 76501

Mike G.

Job Details: 02/07/2018

Near Round Rock, TX 78664

Jonathan S

Job Details: 02/07/2018

Whirlpool washer model# MVWX655DW1. Not draining.

Near Temple, TX 76504

Mike G.

Job Details: 02/07/2018

MVWC565FW1, Arrived on site to install new cap actuator and drive pulley checked unit after repair in test mode and found the unit is now filling washing draining spining and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Temple, TX 76504

Mike G.

Job Details: 02/07/2018

Near Temple, TX 76504

Mike G.

Job Details: 02/07/2018

WDF330PAHB0, Arrived on site to install new control for unit not draining checked unit after repair and found that the unit drain pump is now turning on and is now draining checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time....

Near Temple, TX 76504

Mike G.

Job Details: 02/07/2018

Near Temple, TX 76502

Mike G.

Job Details: 02/07/2018

WED49STBW1, Arrived on site for unit making a noise, checked unit and found that the pulley is bad replaced pulley from repair kit checked and cleaned out all lent found from unit and tested unit and unit is no longer making noise and unit is heating and has good air flow unit checked fine at this time....

Near Temple, TX 76502

Mike G.

Job Details: 02/07/2018

Near Round Rock, TX 78664

Jonathan S

Job Details: 02/07/2018

Whirlpool vent hood model# UXT5530AAS. Not removing fumes.

Near Georgetown, TX 78633

Mike C.

Job Details: 02/07/2018

Arrived on site to find dishwasher not heating. Tested Unit and found that the heating element was not working properly. Placed Unit in diagnostics and found code F7E1. Checked voltage and read 120; checked continuity and was open. Installed new heating element; tested Unit and Unit operates as designed. No leaks found; all connections were dry.

Near Belton, TX 76513

Mike G.

Job Details: 02/07/2018

MDB8959SBS2, Arrived on site to install new control and control panel checked unit and unit now working properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time

Near Belton, TX 76513

Mike G.

Job Details: 02/07/2018

Near Belton, TX 76513

Mike G.

Job Details: 02/07/2018

Near Belton, TX 76513

Mike G.

Job Details: 02/07/2018

Near Belton, TX 76513

Mike G.

Job Details: 02/07/2018

Near Belton, TX 76513

Mike G.

Job Details: 02/07/2018

Near Georgetown, TX 78633

Mike C.

Job Details: 02/06/2018

Arrived on site for a dryer making a rubbing noise. Installed new belt, support rollers and idler. Checked ventilation hose and ventilation is good. Job is complete.