Service History 1757 - Appliance Express

Near Austin, TX 78738

Brandon

Job Details: 07/09/2018

Arrived on site for part hanger, I replaced the control board that previous tech ordered, unit tested good and water lines were dry at time of service.

Near Killeen, TX 76549

Arthur B.

Job Details: 07/09/2018

DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes properly. Tested unit and found wash arm not rotating. Remove wash arm and fund extensive food build up in spray holes. Cleaned out spray arm and used water resistant lubricant to lubricate spray arm. Reassembled and tested. Could now hear spray arm rotating as intended. No other issues found. All water connections were dry at time of service.

Near Killeen, TX 76549

Arthur B.

Job Details: 07/09/2018

GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice properly. Removed ice bin and found spring that holds yoke was fully pressed. Was able to free spring and decompress spring. Reinstalled dispenser motor rod and installed ice bin. Tested. Ice now dispenses both cubed and crushed ice. No other issue found. All water connections were dry at time of service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/09/2018

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/09/2018

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/09/2018

Near Austin, TX 78738

Brandon

Job Details: 07/09/2018

Arrived on site to touch up chipped oven cavity with high heat paint pen, I applied touch up paint unit tested good.

Near Liberty Hill, TX 78642

Lou

Job Details: 07/09/2018

arrived on site to install both refrigerator doors and the freezer door. I removed and replaced all three doors and in the process I found that the right rc door gasket was torn. I am ordering a gasket and scheduling return service for 07/16/18. No water leaks observed during service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/09/2018

Arrived on site for irractic ice production and dispenser chute icing up. For freezer temp at 9 but controls set to warmest setting. Chute gasket is badly misformed causing dispenser issues. May replace icemaker if production doesn’t increase now that settings are correct. All water connections were dry.

Near Killeen, TX 76549

Arthur B.

Job Details: 07/09/2018

RF264LXSB0 (Freestanding Range) - Arrived onsite to install parts to freestanding range from my prior visit’s diagnosis. Removed large burner receptacles, switches. Installed new replacements and reassembled. Tested elements. Both now works as intended. No other issues found.

Near New Braunfels, TX 78130

Connor M.

Job Details: 07/09/2018

WRT318FMDM02 whirlpool refrigerator Arrived on site to test unit for tripping breakerhen plugged in. Found breaker would trip a few seconds after fridge being plugged in. Plugged unit into different outlet and unit worked properly. Diagnosed no issues with refrigerator. No leaks detected.

Near New Braunfels, TX 78130

Connor M.

Job Details: 07/09/2018

WED4815EW1 whirlpool dryer Arrived on site to test unit for nosie during use. Found unit operating at proper volume. Instruct on proper venting and fire hazard.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/09/2018

Arrived on site to replaced door gaskets. Found both upper gaskets were torn. Replaced. Both freezer and icemaker bin gaskets were performing fine. Customer elected not to replace those 2Gaskets.

Near Round Rock, TX 78664

Nathaniel B.

Job Details: 07/09/2018

Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.

Near Round Rock, TX 78664

Nathaniel B.

Job Details: 07/09/2018

Near Blanco, TX 78606

Diego G.

Job Details: 07/09/2018

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Blanco, TX 78606

Diego G.

Job Details: 07/09/2018

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near Blanco, TX 78606

Diego G.

Job Details: 07/09/2018

Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete

Near , TX 78617

Robert

Job Details: 07/09/2018

rf367LXKW Arrived on job for complaints of burners not working. Found the two large burners need receptacle. Small burners working normal. Both bake and broil elements working normal. Large burners damaged will need replacement.

Near , TX 78617

Robert

Job Details: 07/09/2018

MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.

Near New Braunfels, TX 78130

Connor M.

Job Details: 07/09/2018

WFC130M0AB0 whirlpool oven Rr and lf Element-49.67x2 lr and rf element 48.67x2 switches-189.22 CO130-199.99 arrived on site to test unit for Burners not working. Found failed burners, and switches. Will need to replace all 4 burners and switches. Gave customer a quote and collected for svc only. If builder decides to go with repair customer will call in for service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/09/2018

Near Killeen, TX 76542

Arthur B.

Job Details: 07/09/2018

WDF760SADM3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher getting too hot when drying. When arrived, found 3 inch metal tube had touched heater and grounded out causing heater to get too hot. Removed metal piece and clean off heating element. Ran diagnostics and found no error codes. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.

Near Killeen, TX 76543

Arthur B.

Job Details: 07/07/2018

LER3624JQ1 (Dryer) - Arrived onsite for customer complaint of dryer not drying properly and too long dry times. Tested unit. Found venting outside clogged with lint. Advised dryer just have good air circulation for proper drying. Customer has not called vent cleaning company since last visit. Customer will call landlord. No other issues found. Dryer lint trap was clean at time of service.

Near Killeen, TX 76543

Arthur B.

Job Details: 07/07/2018

WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install new compressor and RC evaporator from prior tech’s diagnosis. Removed compressor, RC evaporator and installed new compressor and updated RC evaporator using braising methods. Vacuumed unit down to -25psi and charged with 5.5oz of R135a refrigerant. Tested unit. Found good frost pattern forming on new evaporator. Advised customer to allow at least 18-24hrs for temperatures to settle. No other issues found. All water connections were dry at the time of service.

Near New Braunfels, TX 78130

Diego G.

Job Details: 07/07/2018

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 07/07/2018

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 07/07/2018

Arrived on site. Check for locking issues. Found faulty lid lock. Replaced lid lock and cycled unit, all functions tested OK. No leaks present. Job complete

Near Burnet, TX 78611

Thomas L.

Job Details: 07/07/2018

Near Burnet, TX 78611

Thomas L.

Job Details: 07/07/2018

Near Kyle, TX 78640

Robert

Job Details: 07/07/2018

MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.

Near Manor, TX 78653

Joseph C.

Job Details: 07/07/2018

MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.

Near Manor, TX 78653

Joseph C.

Job Details: 07/07/2018

MER8680BS0 Arrived on site for “no bake” complaint. Inspected unit and found bake element burned in two. Removed and replaced bake element. Tested unit. Unit is performing as designed.

Near Burnet, TX 78611

Thomas L.

Job Details: 07/07/2018

Arrived on site for no cool condition. Heard compressor starting and stopping. Found compressor harness loose curing condition. Corrected. Compressor now starts and cooling has begun. Water connections were all dry.

Near Belton, TX 76513

Arthur B.

Job Details: 07/07/2018

LEQ8000JQ1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Removed back panel and air tunnel. Found lint build up in tunnel. Also checked element and found only 1/2 heating up. Removed element and installed new replacement. Clean out cabinet and tunnel. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Manor, TX 78653

Joseph C.

Job Details: 07/07/2018

MEDC400VW0 Arrived on site for “no heat” complaint. Inspected unit and found element broken. Removed and replaced element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Belton, TX 76513

Arthur B.

Job Details: 07/07/2018

FGEW3065KFB (Wall Oven) - Arrived onsite for customer complaint of wall oven not heating intermittently. Preheated oven to 350F. Found unit preheated. When attempted to reheat @ 400F, found relay in control not clicking. Also found indicator lights on the UI panel not illuminating. Unit will need new UI assembly and control. Advised customer that authorization must be given for parts before we can proceed. Also advised parts to be located due to our distributor being out of stock. OF to reschedule.

Near Austin, TX 78745

Brandon

Job Details: 07/07/2018

Arrived on site for dryer making squeaking noises, found idler pulley needed replacing, I replaced idler pulley, unit tested good.

Near Manor, TX 78653

Joseph C.

Job Details: 07/07/2018

KBFS25EVMS00 Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator motor defective. Removed and replaced evaporator motor. Reassembled unit. Unit is performing as designed. No leaks detected, at time of service.

Near Temple, TX 76504

Arthur B.

Job Details: 07/07/2018

W8TXNGMWB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator making thumping noises. Found unit is cooling as intended but icemaker not in use. Found bag of food resting on top of ice making which is causing the noise. Customer does not use icemaker. Removed obstruction and turned icemaker arm off. No other issues found. No water connections made to unit at time of service.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/07/2018

Arrived on site for dispenser lights no going to sleep after non use. Replaced user interface. Lights now dim as designed. No leaks found

Near Jarrell, TX 76537

Arthur B.

Job Details: 07/07/2018

GFD510PGJ6BB (Dishwasher) - Arrived onsite for customer complaint of dishwasher not stating level causing leak. Found bottom of dishwasher sitting in. Was able to adjust front legs so that dishwasher sits square. Tested unit. Found unit leaking on bottom left corner. Found venting shroud leaking. Advised that since this unit is under GE warranty, customer needs to call GE for warranty service. No other issues found. Charged DW245 $139.99 plus taxes.

Near Leander, TX 78641

Lou

Job Details: 07/06/2018

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the main control, all three switches and both interlocks, and fuse. Tested the unit and the unit operated as designed. Job completed.

Near Killeen, TX 76543

Arthur B.

Job Details: 07/06/2018

ASD2620HRB (SxS Refrigerator) - Arrived onsite to conduct sealed system repair on SxS refrigerator from my prior visit’s diagnosis. Removed compressor and installed new replacement using braising methods. Vacuumed unit down to -25psi. Charged sealed system with 4.7oz of R134a refrigerant. Tested unit. Pressures on lows side @2psi,high side @180psi. Good frost pattern forming. No other issues found. All water connections were dry at time of service.

Near Austin, TX 78735

Luis

Job Details: 07/06/2018

Wine cooler-replaced failed temp control

Near Taylor, TX 76574

Nathaniel B.

Job Details: 07/06/2018

Model MVWC360AW0, Arrived on call for makes a not normal noise in spin cycle, found prior that the gearcase and cam and belt and shield were bad replaced all parts today and tested and no water leaks after repair and no more noise complaints in spin cycle

Near Taylor, TX 76574

Nathaniel B.

Job Details: 07/06/2018

Near Taylor, TX 76574

Nathaniel B.

Job Details: 07/06/2018

Model KUDR24SEWH3, Arrived on call for when cycle is complete clean light does not reset and unit is not cleaning dishes and top rack is broken, found that dispenser will not lock will need dispenser, also will need all 4 wheels for top rack due to broken, and found that only normal cycle will start motor will only run but unit will not fill with water, found that interface switch and main control are bad wiring and valve checked good from check from the main control will need main control and control switch, will need research and autho. If parts are found, office will reschedule with customer if parts are found and if autho. Is approved, no water leaks at time of call.

Near Taylor, TX 76574

Nathaniel B.

Job Details: 07/06/2018

Near Cedar Park, TX 78613

Lou

Job Details: 07/06/2018

arrived on site to inspect washer showing error codes. Upon further inspection, I placed the unit in diagnostics and tested. Unit dispensed the cold water and stopped. Error code 6/1 appeared. I removed and replaced the MCU and tested unit. Unit operated as designed. No water leaks observed during service. Job completed.

Near Georgetown, TX 78633

Thomas L.

Job Details: 07/06/2018

Near Killeen, TX 76543

Arthur B.

Job Details: 07/06/2018

ADB1400AGB1 (Dishwasher) - Arrived onsite for customer complaint of door not closing properly causing not start on dishwasher. Found strike had bent downward blocking the latch. Also found no mounting brackets securing unit. Was able to adjust strike. Door now closes properly. Will need to order 2x under counter brackets to complete repair. R/S for Tuesday 7/10. All water connections were dry at time of service.

Near Taylor, TX 76574

Nathaniel B.

Job Details: 07/06/2018

Model KDTE234GWH0, Arrived on call for dishwasher will not start intermittently, previous tech found bad keys on touch panel on dishwasher, replaced touch panel, not able to test customer is doing a remodel on kitchen unit is not installed or hooked up, call complete.

Near Taylor, TX 76574

Nathaniel B.

Job Details: 07/06/2018

Near Austin, TX 78745

Brandon

Job Details: 07/06/2018

Arrived on site for washer tub out of balance, I adjusted the suspension rod, and calibrated unit, tested good

Near Canyon Lake, TX 78133

Diego G.

Job Details: 07/06/2018

Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete

Near Canyon Lake, TX 78133

Diego G.

Job Details: 07/06/2018

Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete

Near Canyon Lake, TX 78133

Diego G.

Job Details: 07/06/2018

Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete

Near Austin, TX 78725

Joseph C.

Job Details: 07/06/2018

WED4815EW1 Arrived on site for “taking two or three cycles to dry clothes completely” complaint. Inspected unit and found clogged vent line. Builder came on site and cleared vent line to outer wall. Retested unit. Unit is performing as designed. Instructed customer to clean venting every six months, to prevent possible fire hazards and for better performance and economy.

Near Georgetown, TX 78628

Thomas L.

Job Details: 07/06/2018

Arrived on site for high temps in fresh food section. Found,title air coming into fresh food section from freezer section. Removed small ice blockage from return vent. All water connections were dry at the time of service.

Near Killeen, TX 76542

Arthur B.

Job Details: 07/06/2018

LSR8233EQ1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer overfilling and not washing. Found pressure hose to water level switch is warn out and not staying secure to switch. Removed water level switch and pressure hose and installed new replacements. Reassembled. Tested unit. Unit now fills,agitates, drains and spins as intended. Previous service company has cut the door switch harness to bypass. Customer is aware. No other issues found. All water connections were dry at time of service.

Near Blanco, TX 78606

Robert

Job Details: 07/06/2018

KDTM354ESS3 Arrived on job for complaints of not draining. Found loose connection on drain motor. After correcting wire issue test unit operation normal and no leaks detected. Job complete

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 07/06/2018

Model WZF34X16DW04, Arrived on call for freezer cabinet feels warm, found that unit is in garage and amb. Conditions are to high instructed customer to keep garage door cracked and a fan blowing on the back compressor area and if issues with unit stop cooling returns customer will need to move unit inside until cooler months return, as for heat on outside cabinet wall is normal this unit has no external condenser heat is exchanged from the side cabinet walls, instructed customer if unit continues to intermittently stop cooling will need to move unit in home due to it is to hot of conditions to run under in the garage it is to hot in the garage, also found outlet that unit is plugged in to is a gfci outlet which will need to be changed to a standard outlet which could also cause unit to shut down, customer to have outlet changed to a standard 120 ac outlet, no parts needed, call complete

Near Pflugerville, TX 78660

Nathaniel B.

Job Details: 07/06/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 07/06/2018

Arrived on site. Found refrigerator not cooling at all from previous visit. After further diagnosis found leak at discharge line going to compressor. Repaired weld and vacuum system. Charge unit 5.3 ounces. Also replaced auger motor and tested dispenser all checked OK. Instructed customer to allow 24 hours for unit to get down to temperature completely. No leaks present. Job complete

Near Canyon Lake, TX 78133

Diego G.

Job Details: 07/06/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 07/06/2018

Near Cedar Park, TX 78613

Lou

Job Details: 07/06/2018

arrived on site to inspect cooktop ignitors constantly sparking. Upon further inspection, the customer advised that the back left Ignitor won't stop sparking. I found that all of the ignitors are sparking and won't stop. Also, I found that two of the valves are sticking but are not causing the ignitors to spark all the time. They were in the off position and the ignitors continued to spark and all knobs need to be replaced. I am ordering a spark module, valve manifold, wiring harness and four knobs SS. Scheduled return service for 07/12/18. No gas leaks detected during service.

Near Killeen, TX 76549

Arthur B.

Job Details: 07/06/2018

RF264LXSB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range large element not heating properly. Removed back panel and found both infinite switches burnt. Also found receptacle warn out and not making proper contact to coil. Will need both large infinite switches, 1 large coil and 2 receptacles to complete repair. R/S for Monday 7/9. No other issues found.

Near Leander, TX 78641

Thomas L.

Job Details: 07/06/2018

Near Austin, TX 78704

Scott

Job Details: 07/06/2018

Near Austin, TX 78704

Scott

Job Details: 07/06/2018

Arrived on site for unit not starting . Unit is not draining , found broken glass ,rubber and, and a bunch of what looks like hair in drain pump propellers . Cleaned out all foreign debris. Ran diagnostics test all checked out normal . Labor only 159.99. Collected 173.19 cc. No water leaks detected at time of service . Job complete .

Near Austin, TX 78746

Kevin

Job Details: 07/06/2018

Arrived on site and replaced adapter fan kit from previous visit recommended by tech line. Requested that customer monitor refrigerator for correct operation, no water leaks from connections at time of service, job complete.

Near Killeen, TX 76549

Arthur B.

Job Details: 07/06/2018

WRS965CIAM00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not making ice. Removed icemaker cover and found icemaker stopped mid harvest. Removed ice maker assembly and installed new replacement. Tested icemaker. Found icemaker called for water but no water was dispensed. Used at wire to check fill tube and found blockage 1/2 down the tube. Per IPL, fill tube assembly is no a part serviceable. Will need to order freezer door assembly. Advise customer of findings. AHS must approve door before we can proceed. OF to R/S. All water connections were dry at time of service.

Near Austin, TX 78728

Nathaniel B.

Job Details: 07/06/2018

Model NGD4655EW1, Arrived on call for long dry times from dryer, found wall vent is restricted it is blowing air out from lint filter when is to pull down and vent hose is not kinked behind dryer see pic, customer to not run dryer until wall vent is cleared due to this is a fire hazard, customer to contact dryer wall vent cleaning service, no parts needed, call complete, dryer is still heating.

Near Austin, TX 78728

Nathaniel B.

Job Details: 07/06/2018

Near Kingsland, TX 78639

Jerry C.

Job Details: 07/06/2018

GEW9250PW1 Arrived to instal previously diagnosed and ordered parts. I found the issue was within the UI and after replacing, all functions were present and normal operations resumed. Operational test good, lint removed from unit.

Near Austin, TX 78728

Nathaniel B.

Job Details: 07/06/2018

Model WED4815EW1, Arrived on call for dryer not heating, found high limit fuse open and hearing element showing open, wall vent is clear has good pull down from lint filter, replaced element and cut off and checked operation and all checks good unit is know heating, will need door handle due to broken, will reschedule for 7/10/18

Near Austin, TX 78728

Nathaniel B.

Job Details: 07/06/2018

Near Georgetown, TX 78628

Thomas L.

Job Details: 07/06/2018

Near Waco, TX 76712

Mike G.

Job Details: 07/06/2018

MED9800TQ0, Arrived on site for unit not heating checked unit and found that the heating element is bad replaced heating element and cleaned out all lent found from unit and tested unit and unit is now heating and has good air flow unit checked fine at this time....

Near Waco, TX 76712

Mike G.

Job Details: 07/06/2018

Near Cedar Park, TX 78613

Lou

Job Details: 07/06/2018

arrived on site to inspect venthood light being cracked. Upon further inspection, I found that the venthood left light was broken and needed to be replaced. I removed and replaced the light and tested it. The light operated as designed. Job completed.

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 07/06/2018

WDT730PAHZ0 (Dishwasher) - Arrived onsite to install new control and sump n motor to dishwasher from my prior visit’s diagnosis. Removed sump n motor, control and installed new replacements. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.

Near Georgetown, TX 78626

Thomas L.

Job Details: 07/06/2018

Near Leander, TX 78641

Lou

Job Details: 07/06/2018

arrived on site to inspect washer not draining. Upon arrival, the customer advised that the last wash she did there was approximately 2 inches of water in the tub after pulling her clothing out. I found that the water was off and the unit was unplugged. I turned the water on and a plugged the unit in and immediately water started trickling into the unit. I placed the unit in diagnostics and manually drained the unit. The was no standing water in the tub when I arrived. After draining the unit, I checked for error codes and found 8/1 and 8/3. I ran the unit in diagnostics and the unit operated as designed; however, water continued to trickle from the valve during testing. I am ordering a water inlet valve housing and scheduled return service for 07/12/18. No water leaks observed during service.

Near Kyle, TX 78640

Kevin

Job Details: 07/06/2018

site and found a Lego in the drain pump that has stopped it from working. Replaced drain pump. No water leaks from connections at time of service, job complete

Near Georgetown, TX 78626

Thomas L.

Job Details: 07/06/2018

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 07/06/2018

KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice intermittently. Removed ice chute plate and dispenser motor. Found ice dispenser motor had a bad seal causing bad rotation in where the motor turns the shaft. Removed motor and installed new dispenser motor and ice chute plate. Reassembled. Tested multiple time and found no delay in dispensing. No other issues found. All water connections were dry at time of service.

Near Manor, TX 78653

Joseph C.

Job Details: 07/05/2018

WRF535SWHZ00 Arrived on site for “not cooling in fresh foods section” complaint. Inspected unit and found thermistors faulty. Removed and replaced thermistors. Unit is performing as designed. No leaks detected, at time of service.

Near Manor, TX 78653

Joseph C.

Job Details: 07/05/2018

110.87721701 Arrived on site for “no heat when spinning” complaint. Inspected unit and found high limit thermostat blown. Removed and replaced thermostat. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Austin, TX 78717

Lou

Job Details: 07/05/2018

arrived on site to inspect oven not working. On the previous service call, the unit was not wired correctly and the customer had the builder come and check it. The customer advised that the builder pulled the unit from the wall and checked the wiring and did in fact have to re-wire the electrical. Upon further inspection today, the unit was still showing error codes. I cleared the codes and attempted to test the unit, but it showed the same error codes again. I removed and replaced the main control board and tested the unit and the unit operated as designed. Job completed.

Near Austin, TX 78717

Lou

Job Details: 07/05/2018

arrived on site to install previously diagnosed and ordered part. I installed the microwave light, not the venthood light, and tested the unit and the unit operated as designed. Job completed.

Near Elgin, TX 78621

Nathaniel B.

Job Details: 07/05/2018

Model WFW75HEFW0, Arrived on call for washer not washing cloths or spinning cloths properly, found prior failed drain pump, replaced drain pump today and ran auto test and unit went all the way through auto diag., all checked good, pressure switch and trap and pressure hose not needed and no errors after running auto test, no leaks after repair call complete. Also instructed customer on soap usage.

Near Elgin, TX 78621

Nathaniel B.

Job Details: 07/05/2018

Near Elgin, TX 78621

Nathaniel B.

Job Details: 07/05/2018

Model WRF767SDEM01, Arrived on call for noise from freezer, found ive forming directly below fan blade, replaced adapter with new fan and added permigum to adapter and sealed were inside liner meets outer cabinet on both sections and replaced freezer evap fan and all checks good, no water leaks after repair, call complete.

Near Elgin, TX 78621

Nathaniel B.

Job Details: 07/05/2018

Near Killeen, TX 76542

Arthur B.

Job Details: 07/05/2018

ED5VHEXVB02 (SxS Refrigerator) x Arrived onsite to replace thermostat on SxS refrigerator from prior tech diagnosis. Removed old thermostat and installed new replacement. Reassembled. Tested unit. Hooked up gauges and found high side over 350psi. Found restriction in dye drier. Removed dryer drier and installed new dryer drier WPW10143759 from truck stock using braising methods. Vacuumed system down to -25PSI. Charged with 5.0oz of R134a refrigerant. Tested unit. Pressure on high side was @180psi,low side @4psi. Good air flow and frost pattern on evaporator. No other issue found. No water connections made to unit since unit was moved into garage.

Near Leander, TX 78641

Lou

Job Details: 07/05/2018

arrived on site to inspect dryer not heating well. Upon further inspection, I verified voltage at the outlet and terminal block on the unit. I placed the unit in diagnostics and checked for error codes. I checked the vent hose coming out of the unit and found it crimped together so I shaped it open. I found error codes 4/3 and 4/4. I had already verified voltage to the unit. I cleared the codes and ran the unit in diagnostics. No further error codes. I used my vent testing materials and tested the venting and found that the unit is venting well. I used my thermal couple to verify temperature inside at the vent which got up to 208. I verified ohms at all the components...fuse, cutoff, and element. I questioned the customer on use and found that the unit is being operated on different modes for different items. I found nothing wrong with this unit at this time and advised the customer on proper use of the unit. No lint observed during service.

Near Leander, TX 78641

Lou

Job Details: 07/05/2018

arrived on site to inspect dishwasher not washing. Upon further inspection, I found that the soap was not being dissolved and the unit was not washing. I placed the unit in diagnostics and tested and the unit motor did not come on and was showing error code 9/1. Also, I found that both tracks were bound and twisted to a point to where the upper rack was falling off and the rear stops were worn and not stopping the rack from falling either. Also, I found that some of the wheels were missing from the upper rack. I am ordering a sump/motor assembly, both tracks, four tub wheels, four rack wheels and two rear stops and scheduled return service for 07/10/18. No water leaks observed during service.