We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78726
Justin
Job Details: 02/28/2022
Arrived on site for a refrigerator leaking water at the top of the unit. Upon arrival the customer showed me the unit was leaking up in the op of the RC and dripping through one of the LEDs. I removed the top cover and found that the incoming red connector to the valve was barely inserted. This was allowing it to drip a little when calling for water. I inserted it all the way and verified it was tight. I then tested the unit and found it was no longer dripping. The unit is now as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Austin, TX 78735
Luis
Job Details: 02/28/2022
"Arrived on site for water leaking. Found drain pan full gave,unit is in the garage gave recommendations on removing smell from pan,removed evaporator cover good frost pattern on evaporator l"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Temple, TX 76502
Tyler
Job Details: 02/28/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found no ice made. Found fill troth to ice maker filled with ice preventing water from entering ice maker and bypassing it into the bin. Found inlet valve failing. ; ordrng 1 W11043013 (Inlet valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Austin, TX 78746
Luis
Job Details: 02/28/2022
Arrived on site for cooling complaint. Removed evaporator cover found weak frost pattern diagnosed a slow refrigerant leak in the system unit would need a new evaporator and compressor
We serviced a
GE REFRIGERATOR
Model PSB42lSRBBV
Near Austin, TX 78748
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of unit leaking water and RC lamp cover broken. Found leak was coming from a clog in the defrost drain line, I defrost drain line with steamer, cleared drain pan, and replaced lamp cover, unit tested good."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS2
Near Austin, TX 78737
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of unit making small ice, found weak water flow from valve, I replaced valve, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78746
Luis
Job Details: 02/28/2022
"Arrived on site. Diagnosed a defective filter housing,replaced housing,tested housing operation good"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near West Lake Hills, TX 78746
Luis
Job Details: 02/28/2022
"Arrived on site for no cool. At time of visit no lights and nothing running,removed kickplate power cycled power from rocker switch,compressor,lights and fans powered on,ran diagnostics all test passed diagnostic test,power cycled unit after diagnostics compressor and fans powered on."
We serviced a
KITCHENAID MICROWAVE
Model KCMS125ESB0
Near Austin, TX 78737
Leonardo
Job Details: 02/28/2022
Arrived on site to replace magnetron capacitor and diode. Replaced all 3 parts test unit and unit test good job complete.
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Austin, TX 78746
Luis
Job Details: 02/28/2022
"9876codearrived on site for noise complaint and too much ice. Diagnosed a defective bin thermistor replaced bin thermistor ran diagnostics all test passed,ran normal operating cycle no odd noise from unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Luis
Job Details: 02/28/2022
Arrived on site for damaged door. Replaced damaged fresh food door and nameplate checked door seal good.
We serviced a
JENN-AIR MICROWAVE
Model JMC7000ADB
Near Austin, TX 78735
Leonardo
Job Details: 02/28/2022
Arrived on site to test unit for microwave not starting. Test unit and found failed upper switch. Replaced switch connectors test unit and unit test good. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Leonardo
Job Details: 02/28/2022
Arrived on site to test unit for unit leaking. Test unit and found tub damaged on right side from the back making unit leak. Will order new tub office to reschedule ; ordrng 1 W11409866 (Tub gasket) and 1 2hourjob (2 hour job)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Lakeway, TX 78738
Leonardo
Job Details: 02/28/2022
Arrived on site to replace sump and motor and fill valve. Replaced both parts test unit no leaks present job complete.
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Lakeway, TX 78734
Leonardo
Job Details: 02/28/2022
Arrived on site to replace switch harness and control board and appliance manager. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model CSP2860TQ0
Near Round Rock, TX 78664
Wesley
Job Details: 02/28/2022
Arrived onsite and found unit operating with belt that had slipped position. Reinstalled belt. Unit is now operating as designed. All checks good.
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, TX 78738
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of high flames, and front right burner not lighting. Found some debris in gas line, I removed orifices and cleared lines. Found some of burner caps not aligned properly, I adjusted burner caps as well as burner valves to simmer. Also found front right burner ignitor was broken and missing the tip causing Far burner not to light. Ordering ignitor. ; ordrng 1 W11507531 (Ignitor)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DP02
Near Lakeway, TX 78738
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of error code and unit not working, found stuck key pad error, ordering console. ; ordrng 1 W10887855 (Console) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near The Hills, TX 78738
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of smell, and soap not dispensing properly. I found error codes of over suds, off balance, and door lock. I ran diagnostic tests, found hot and cold valves working properly, I cleaned dispenser drawer, tested unit with soap, unit tested good. Customer cleaned unit last week and noticed a lot of suds after the cleaning cycle, instructed customer to use less soap and clean unit more often. Unit tested good at time of service.
We serviced a
GE REFRIGERATOR
Model GSH22JSZBSS
Near Lakeway, TX 78738
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of no lights and motor coming on and off, found dirty condenser, and light bulbs failed. I cleaned condenser, unit tested good, instructed customer to change bulbs."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS01
Near Lakeway, TX 78734
Brandon
Job Details: 02/28/2022
"Arrived on site for customer complaint of unit not dispensing water or making ice, found kink in water line as well as hole in RC evaporator insulation. I fixed the kink and ordering the insulation, and going to replace valves as well. SR# 7733065018 ; ordrng 1 W11504913 (Fan/insulation)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78739
Andrey
Job Details: 02/28/2022
"Arrived on site to test unit for wet clothes after cycle, tested unit found, slider has split causing unit not to engage spin cycle, replaced slider, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HW0
Near Buda, TX 78610
Tyler L
Job Details: 02/28/2022
Arrived on site for complaints of overheating. Preheated oven to 350 and monitored the temperature swings. Found sensor out of range. Installed new sensor and broil element. Plugged unit back in and found broil element energizing on its own. Spoke to PR to help diagnose. Found a new control board will be needed. Also bringing back a complete wire harness to ensure completion. Office to reschedule.; ordrng 1 W11546095 (Control) and 1 W11028535 (Main wire harness) and 1 Autho (Autho)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Tyler L
Job Details: 02/28/2022
"Arrived on site for install of previously diagnosed parts. Installed new control, UI, thermistors, heater, diffuser, icemaker, and harness. Unit has been moved to vacant room and has been unplugged. Advised maintenance to keep unit plugged in and monitor. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78741
Tyler L
Job Details: 02/28/2022
"Arrived on site for complaints of unit not filling with enough water. Found both hot and cold valves working properly. Found pressure hose clear. Found unit set on light setting. Tested unit in factory diagnostics and unit passed. Tested unit with bulky items and deep water fill selected. Unit fiiled properly. Instructed customer on the different wash modes and settings. No water leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78741
Tyler L
Job Details: 02/28/2022
"Arrived on site for complaints of no heat. Found L1 to neutral reading 120vac, L2 to neutral reading 120vac, but L1 to L2 reading no voltage. Advised customer to contact an electrician to have power supply inspected and corrected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78722
Scott
Job Details: 02/28/2022
Arrived on site for fridge not cooling . Unit had started cooling again . Ran diagnostics and found diffuser not opening properly. Replaced diffuser . Reran diagnostics. All checking normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Austin, TX 78721
Scott
Job Details: 02/28/2022
"Arrived on site for food still freezing . Ran temp checks . FZ @ 0 , fresh food 34-33 . Dampener is opening and closing . Ran resistance on thermistors, found normal. Recommended replacing ui and control with updated kit . Talked to CS . Ordering control. Nothing collected today . Call to set return visit . No water leaks detected at time of service. ; ordrng 1 W10864261 (Ui control kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, TX 78704
Scott
Job Details: 02/28/2022
"Arrived on site , replaced vent and gasket . Ran diagnostics wash . All checked normal. No longer leaking at vent . No other leaks detected at time of service. Job complete"
We serviced a
GE DRYER
Model DCVH480EK0WW
Near Austin, TX 78703
Scott
Job Details: 02/28/2022
Arrived on site for dryer making squeaking noise. Found rear bearing is failing . Ordering bearing . Call to set return .; ordrng 1 WE03X28294 (Rear bearing)
We serviced a
WHIRLPOOL COOKTOP
Model WEE510S0FS2
Near Austin, TX 78705
Scott
Job Details: 02/28/2022
Arrived on site for dead range . Harness and thermal fuse checked normal. Found control dead . Ordering control. Call to set return ; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cedar Park, TX 78613
Justin
Job Details: 02/28/2022
Arrived on site for a refrigerator with a broken switch. Upon further inspection I found the right side RC switch physically broken. I replaced the switch and the unit began working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EBL3
Near Cedar Park, TX 78613
Justin
Job Details: 02/28/2022
Arrived on site to install previously diagnosed parts. I installed all wheels and the unit was now as designed. The customer also stated the unit leaked a few days before the service. I put the unit into diagnostics mode and found stored no error codes. I then ran a diagnostics cycle and could not replicate a leak. Upon further inspection I found a sign of a leak on the left side cabinet by the dishwasher. I informed the customer on my findings. Call complete.
We serviced a
GE RANGE
Model JGBP33BEH5BB
Near Cedar Park, TX 78613
Justin
Job Details: 02/28/2022
Arrived on site for the lower cover in an oven rusting. Upon further inspection I found the cover rusting and warped. This was allowing uneven heat in the unit. Due to this I am ordering the bake cover to be replaced. Office to replaced.; ordrng 1 WB35X37973 (Bake Cover)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near New Braunfels, TX 78130
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for a f8e0 code, upon inspection found the units fans working and outputting correct amount of air, instructed customer to have ventilation looked at. Customer still couldnt get software update and I had some miscommunication error codes, ordering console, control and blower to squash all issues. Office to reschedule ; ordrng 1 W11296171 (CONSOLE)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near New Braunfels, TX 78130
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for not spinning, upon inspection found the unit did spin and drain. They unit had a overload code saved and a valve code, customer had a lot of debris in the valve. Cleared it, tested unit fully. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Canyon Lake, TX 78130
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for not heating, upon inspection found the main control panel shorted and it didnt heat. Ordering control and returning with heating parts. Office to reschedule ; ordrng 1 W11342846 (CONTROL)"
We serviced a
GE DISHWASHER
Model GLD4200L00BB
Near Cedar Park, TX 78613
Justin
Job Details: 02/28/2022
"Arrived on site for a dishwasher making a loud vibrating noise. Upon arrival the customer stated that as soon as the dishwasher started running, the noise began. She also found if she adjusted the dishes in the upper rack and after several attempts the noise would stop. I tested the unit and was able to replicate the issue. I found that the upper rack was creating the noise, and that when it was pushed all the way back the rack would touch the tub. When the rack was touching the tub the rattle would begin and the tub/rack would vibrate against each other. If I was to open the door and pull the rack forward enough to not come into contact with the tub, the noise would stop. To fix this I am ordering the upper conduit components to replace. Office to reschedule.; ordrng 1 WD12X10204 (Main Conduit) and 1 WD12X10052 (Spray Arm Conduit)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78130
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for not spinning normally, upon inspection I found that it does make a bit of a clicking sound during agitation, spun normally. Quoted customer to replace slider, clutch and rotor.
We serviced a
WHIRLPOOL WASHER
Model MHW8100DC
Near Buda, TX 78610
Tyler L
Job Details: 02/28/2022
"Arrived on site for complaints of error code interrupting cycle. found F3 e1 water level, f6 e3 communication, f8 e3 overflow error codes. Customer stated he just replaced the water level sensor, and the unit has been running great since then. Inspected hose and found it clear and not pinched. Ran quick cycle and monitored. Entered diagnostics and cleared error codes. Drain pump working well, but a little loud. No other issues at this time.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHM05
Near Buda, TX 78610
Tyler L
Job Details: 02/28/2022
"Arrived on site for complaints of lights out. Found light out in freezer. Installed new module and light is now working properly. No water leaks detected, job complete."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near New Braunfels, TX 78130
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for not heating normally. Upon inspection found the units ignitor not starting the bake process, replaced ignitor and found no issues. Tested to 350. Complete"
We serviced a
WHIRLPOOL OVEN
Model RB526DP1WW
Near New Braunfels, TX 78130
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for a overheating due to a bad bake timer , upon inspection found the switch with attached sensor shorted causing the issue. Replaced switch and tested all functions worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near New Braunfels, TX 78130
Noah D
Job Details: 02/28/2022
Arrived on site to inspect unit for not illuminating lower bulb. Maintenance had already swapped bulbs. Found short in control board causing issue. Office to reschedule ; ordrng 1 W10892389 (CONTROL)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near New Braunfels, TX 78132
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for not making ice, upon inspection found the unit not filling, removed filter and readjusted, water started filling. Tested multiple times and found no issue, instructed customer to monitor. Complete"
We serviced a
WHIRLPOOL RANGE
Model WRX986SIHZ00
Near Round Rock, TX 78665
Wesley
Job Details: 02/28/2022
Arrived onsite and found unit evap drain clogged. remove and clear drain and clear all ice to restore normal function. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78626
Gerry C
Job Details: 02/28/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the front glass, emblem and screws. I tested and the door operated as designed. No gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ04
Near Leander, TX 78641
Jonathan S
Job Details: 02/28/2022
"Arrived on site for refrigerator only freezing items in bottom of FC and not cooling in RC. Inspected unit and work area. Found evaporator fan not running. Gained to evaporator and found good frost pattern. Found evaporator fan motor. . . Removed failed fan motor and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HBS01
Near Austin, TX 78723
Joe Z
Job Details: 02/28/2022
Arrived onsite for water dispenser and ice-maker not making ice. Upon arrival checked both dispenser paddles and water dispenser energizes fill valve. And ice paddle energizes ice dispenser. Unit has water at water filter. Found water reservoir was frozen. Also found ice maker fill tube was frozen. Thawed out water reservoir and thawed out icemaker fill tube with steamer. Added sealer to reservoir housing to help prevent reservoir from freezing. Tested unit and water now dispenses. Ran auto fill on ice maker and icemaker fills correctly. Unit operates as designed . Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/28/2022
Arrived on site for microwave venthood light not turning off. Inspected unit and work area. Tested operation to verify failure. Gained access to control and tested voltage and found control not responding to UI. Removed failed control and installed new. Found light operation working. Tested heating operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/28/2022
"Arrived on site for a dishwasher that will not fill up. Inspected unit and work area. Tested the unit and confirmed the customers complained. Found proper voltage going to the unit. Checked voltage going to the water valve and found no voltage. Replaced main control and tested the unit again. The unit began to fill as designed and re-circulate water. As soon as the unit came to the drain portion of the cycle found that the drain pump would not kick on. Found the drain pump out of range causing the failure. Replaced the drain pump with a truck stock drain pump and found the unit would not fill or drain again. I called whirlpool Techline and spoke to Austin SR# 7733068855. He advised that the issue would have to be with the main board and the pilot relay or fuse. Advise to make sure that on the return trip to double check that there are no other Short items so bringing the wash pump motor, fill valve, and drain pump for return trip as well. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10906428 (Control) and 1 W11175771 (Fill valve) and 1 W10879262 (Drain motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/28/2022
"Arrived on site for a dishwasher that its not cleaning dishes. Inspected unit and work area. The customer advised that he bought this unit last year but hasnt moved in until the last month and a half. He stated that since he started using the dishwasher, it has never worked and has left his dishwasher pods undissolved. Ran the unit through diagnostics and found water not entering the unit when called. Checked underneath the sink and found the water valve was not turned on to the dishwasher. As soon as I opened up the valve at the wall, the water began to enter the unit. Ran the unit through a diagnostic cycle and it finished every single portion of the dishwasher cycle. I advised the customer that his issue was that the water was never turned onto the dishwasher. The unit is not working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Gerry C
Job Details: 02/28/2022
"Arrived to install previously diagnosed and ordered parts. I found two leaks, one at the dye drier and one in the RC evaporator. I removed and replaced both components and then vacuumed the system. After the 15 minute vacuuming and the additional 15 minute monitoring, the system held with no change in sealed system vacuum. I charged with the mfg prescribed 6 oz and tested. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near Waco, TX 76710
Jonathan M
Job Details: 02/28/2022
Arrived on site to install previously diagnose fart. Inspected unit and work area. Replaced icemaker and ice container and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Georgetown, TX 78626
Gerry C
Job Details: 02/28/2022
Arrived to drop off parts ordered by CX. I delivered both parts by hand to the resident. No access to unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, TX 76704
Jonathan M
Job Details: 02/28/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced all rotary switches and harnesses and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Georgetown, TX 78633
Gerry C
Job Details: 02/28/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the tub assembly and noted damage to upper rear of the tub, and that it was the source of the leaks. It appeared to have been damaged by shipping or installation from a hand truck or some other implement. I found the upper rack mounts were damaged and the lower door seal had a tear. The unit is not currently able to be installed and there are no current water connections.; ordrng 1 W11579562 (Third rack mount LH) and 1 W11256437 (Third level rack RH) and 1 W11561235 (Bottom door seal)"
We serviced a
WHIRLPOOL MICROWAVE
Model RMC305PDQ2
Near Kingsland, TX 78639
Cliff
Job Details: 02/28/2022
Arrived on site to diagnose a microwave that isn't turning on. Found failed fuse in unit and it will need to be replaced to complete repairs. Also ordering door switch in case needed. Return date set for 3/9 per customer request. ; ordrng 1 WP4375321 (Fuse) and 1 W10211972 (Switch)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/28/2022
Arrived on site for microwave intermittently heating and sometimes door will open in middle of operation. Inspected unit and work area. Tested operation and found unit working as designed at time of service test over 13 times with opening and closing door. Unit continued to heat. Called Whirlpool tech support and continued to test while on hold. Found about 1 out of 20 times the right switch would not engage properly. Spoke with Robert and he stated no repair is needed. (Sr#7732986882)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Kingsland, TX 78639
Cliff
Job Details: 02/28/2022
Arrived on site to diagnose a refrigerator with light not turning on. Found failed door switch in rc and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/28/2022
Arrived on site for unit not dispensing water or making ice. Inspected unit and work area. Performed diagnostics mode and tested components. Tested water dispenser operation and found no water getting to inlet valve. Found 120 volts at valve. Found failed filter head. Removed filter head and installed new filter head. Tested operation and found inlet valve failed to. Removed inlet valve and installed new. Tested operation and found water dispensing. Cycled ice maker and found unit working as designed. No water leaks detected during service.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Kingsland, TX 78639
Cliff
Job Details: 02/28/2022
Arrived on site to replace previously ordered parts for ice machine. Replaced panel and job is complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/28/2022
Arrived on site for double oven lower oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found error code F6-E0 UI lost communication. Performed component activation and found no heat from lower unit. Gained access to control and measured resistance on temperature limiter and found opened. Gained access to limiter and measured again and found opened/failed. Removed failed limiter and installed new. Assembled unit and reinstalled. Performed diagnostics mode and tested lower oven components. Tested in normal operation. All tested good. Spoke with customer on service performed.; ordrng 1 W11261169 (Control)
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/28/2022
Arrived on site to diagnose a cooktop with a damaged panel. Found console scratched and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Lago Vista, TX 78645
David S
Job Details: 02/28/2022
"Arrived on site for dryer not heating. I inspected the unit and work area. I found the thermal fuse, inlet thermistor and thermal cut off all good. I found the element has a open coil. I replaced the heating element and reassembled the unit. I found it working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/28/2022
Arrived on site at camper trailer with stack washer not starting cycle. Inspected unit and work area. Attempted to perform diagnostics mode found door not unlocking. Found service pointer W11395614A. Will need to replace CCU. Customer will be responsible to have access to CCU. Will need second tech on site if pressure switch is needed. Office to schedule return when ETA is available on part.; ordrng 1 W11574590 (CcU) and 1 W11044866 (Pressure switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Andice, TX 78628
Kimo
Job Details: 02/28/2022
Arrived onsite to inspect DW with rusty door. Upon inspection I found rust embedded in the stainless steel door. I am ordering 1x door and nameplate. Office to reschedule.; ordrng 1 WPW10629473 (Door) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Austin, TX 78717
Justin
Job Details: 02/28/2022
Arrived on site to install previously diagnosed parts. I installed the new sump and motor. I then tested the unit by running a diagnostics cycle. I found the unit running as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KVUC606KSS0
Near Austin, TX 78703
Scott
Job Details: 02/28/2022
"Jeff 512-801-2408Arrived on site for damage to badge. Found nameplate, dented and off center . Called tech line , badge is non repairable. Will need to exchange hood . Customer will need to contact customer service . Also found mid blower selection no working . Fan only blows on low and high Sr 7733063681Job complete"
We serviced a
GE REFRIGERATOR
Model GSS25GSHKCSS
Near Georgetown, TX 78628
Kimo
Job Details: 02/28/2022
Arrived onsite for refrigerator not dispensing water. Upon inspection I found ice on baffle. I quoted customer for baffle R/R customer agreed. I installed new baffle and sealed up air leaks at baffle.tested unit and found unit operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78705
Scott
Job Details: 02/28/2022
"Arrived on site for dishwasher not washing properly . Ran diagnostics got 10-2, 7-1 error code. Wash motor not coming on . Ordering vent ,sump, and control. No water leaks detected at time of service. Call to set return ; ordrng 1 W11416362 (Sump and motor) and 1 W11416460 (Vent) and 1 W11410066 (Contol) and 1 W11047695 (Element)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bastrop, TX 78602
Matthew
Job Details: 02/28/2022
Arrived onsite for washer not completing cycle. Upon arrival put unit in diagnostics and found error code for Off balance load. Cleared code and tested. Ran au test and passed. Ran normal load and passed. Unit was going out of balance preventing the cycle from completing. Instructed customer on proper loading per use and care guide. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Bastrop, TX 78602
Matthew
Job Details: 02/28/2022
"Arrived onsite to replace previously diagnosed parts. Replaced timer. Tested unit and unit is functioning properly. The buzzing sound that is made , is between the end of the time dry cycle and the beginning of the steam cycle. Unit is functioning properly. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Bastrop, TX 78602
Matthew
Job Details: 02/28/2022
"Arrived onsite for washer filling then draining but not going through cycle. Upon arrival put unit in diagnostics and found stored error codes Long / no fill, off balance load, over suds condition, motor unable to reach target rpm (due to off balance). Inspected unit and found pressure hose not connected correctly at control. Secured connection and tested. All components are functioning properly. Did also find the unit and home are connected to well water. Pressure is very low. Customer will check home filter and adjust pressure. Unit is functioning properly. Job complete"
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Cedar Creek, TX 78612
Matthew
Job Details: 02/28/2022
Arrived onsite for burners not staying on. Upon arrival inspected unit and found burner pads not actuating properly. Used kit to replace all four burners. Tested burners and all are functioning properly. Notified customer that Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils to further reduce the risk of unattended cooking fires. Cooking time may fluctuate compared to other types of burners. Unit is now functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Joe Z
Job Details: 02/28/2022
"Arrived on site to replace incorrect icemaker. Upon arrival found that there was never an icemaker installed. The unit did not contain water lines, supply hose, fill tube, or water valve. The builder/ maintenance department will be installing all components. Left ice maker kit with them. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Joe Z
Job Details: 02/28/2022
Arrived onsite for rinse aid not dispensing. Customer has ran dishwasher everyday for a month and dispensers not dispensing and is still completely full.Need to replace dispenser. Replaced dispenser. Customer will monitor rinse aid levels and call us back if he continues to have issues. No leaks present at this time. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Manor, TX 78653
Joe Z
Job Details: 02/28/2022
Arrived onsite to replace broken ice container. Replaced ice container and found unit had not been making ice. Talked to customer and he said it had not made ice in months. Found icemaker shut off arm is stuck and icemaker will not operate. Also found bottom of FC has sheet of ice. Cleared ice. Found drain is blocked. Customer will try to begin thawing freezer upon next visit. Ordering ice maker. Office to reschedule ; ordrng 1 241798231 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Joe Z
Job Details: 02/28/2022
Arrived onsite for unit not starting or operating. Upon arrival checked unit and unit did not have 120V from supply. Checked breaker and breaker was not tripped. Found wall switch was on off position. Flipped wall switch to on an unit powered on. Tested unit by filling with water. Heard motor energize and water began to spray. Canceled the cycle and unit drained correctly. No leaks present at this time. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MED3500FW1
Near Austin, TX 78703
Jacob
Job Details: 02/28/2022
"Arrived onsite for unit making a noise during operation. Opened up the unit and found that the fan had more buildup of lint. Removed the lint and out the unit back. As it was operating I still heard a little bit of a squeaking noise from the blower area. Moved the unit forward a bit and the noise went away, concluded that the vent tube was pushing on the housing causing the housing around the inspection of the unit where fan is will shift the housing when pushing the unit directly up against the wall. Let customer know of the lint and to keep the unit at a certain distance from the wall to keep the noise away.
We serviced a
MAYTAG WASHER
Model MVWC200XW0
Near Austin, TX 78748
Kevin
Job Details: 02/28/2022
"Arrived on site and found right front suspension rod has popped out of upper mounting point, after resetting it washer is now operating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78748
Kevin
Job Details: 02/28/2022
"Arrived on site and inspected refrigerator and found icemaker motor has failed and icemaker has overflowed, took one picture. Replaced icemaker and it now passed test 44 and test 45 and is working properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Austin, TX 78749
Kevin
Job Details: 02/28/2022
"Arrived on site and set range to preheat to 400 degrees when preheat chimed actual temperature on thermocouple was 385, reignited at 375, then off at 395, reignited at 375, then off at 395. Overall temperature is 385. Use calibration setting to adjust overall temperature +15? also adjusted door so that spacing on each side matches. Took pictures spacing is slightly less than half an inch on each side. Per customer request also leveled and balanced range. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, TX 78744
Kevin
Job Details: 02/28/2022
"Arrived on site and replaced all parts diagnosed on previous visit. Reported same part replacement to tech line within 90 days, job complete 7733064160"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Kevin
Job Details: 02/28/2022
"Arrived on site and replaced dented control panel, ranges now correct, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/28/2022
"Arrived on site to inspect unit for leaking from the back of the ice maker, upon inspection found the unit pushed away from the wall with some water leaking, removed ice and readjusted ice maker, cleared ice maker and tested. All functions worked normally. Complete"
We serviced a
GE RANGE
Model ZDP36L4RH2SS
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/28/2022
"Arrived on site to replace previously diagnosed igniter, customer stated that the right back burner is also not igniting now and wants that fixed also, proceeded with current repair but, burner head nut completely ceased on, after multiple attempts, the nut would not break free, after speaking to multiple senior techs, was recommended not to proceed with repair due to possibly leaving customer without cooktop, model and serial number could not be verified due to missing information tag, the model that was provided could be wrong, but ordering parts that will be needed for repair and multiple precautionary parts that could be needed if freeing nut can not be achieved, burners base in no longer available discontinued per marcone, Office to get out the reservation and reschedule; ordrng 2 WB13X10014 (Burner cap)s and 2 WB16X27935 (D port ring)s and 2 WB01X10321 (Nut chamfered)s and 2 WB31X10010 (D simmer ring)s and 2 WB38X10080 (RANGE NUT WITH CHAMFER)s and 2 WB16X27681 (Burner base assembly)s and 2 WB02X10822 (Igniter)s"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB0
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/28/2022
"Arrived on site to test unit for sanitize light blinking after was completed, tech sheet stats that the correct temp has not been reached during sanitize cycle, customer stated that it take about 7 minutes for water to get hot in sink, per owners manual the DW requires a minimum of 120 degrees incoming water, after running water in sink for 7 min, the water temp barely got over 100 degrees, during wash cycle the incoming water is to cold To achieve sanitizing temperatures, advised customer to address the incoming water temps, and use heated dry instead due to his current water issue, unit is running as designed, preformed full diagnostics cycle and heater is heating good, at this time job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Dripping Springs, TX 78620
Andrey
Job Details: 02/28/2022
"Arrived on site to test unit for no power, customer stated that unit is working but not cooking correctly, put thermo coupling in oven per heated to 350 both temp probe and oven reading correctly, explained to customer, how unit normally operates, customer was not aware of the operation of unit and would monitor unit, unit is running as designed,job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Niederwald, TX 78640
Andrey
Job Details: 02/28/2022
"Arrived on site to to test unit for no light , tested unit for bulb shorted out in light socket, replaced light socket and bulb, tested unit, the light and comes on when microwave is plugged into outlet, but would not turn off when using touch pad, the short back fed into control board damaging it,
We serviced a
ESTATE REFRIGERATOR
Model TS25AFXKQ04
Near Waco, TX 76705
Jonathan M
Job Details: 02/28/2022
Arrived on site for a refrigerator that is not cooling again. Inspected unit and work area. The customer advised that the unit had cooled properly for about four weeks and then went out again. Found the unit would not start at all when plugged in. The lights were on but nothing else was running. Checked everything down by the compressor and all connections underneath the unit. Found everything showing good. Attempted to advance the defrost timer and found the contacts that triggered would not start anything to work. Spoke to PR and was advised the issue would have to be with the thermostat due to no action from the defrost timer. Went to replace the thermostat and found the refrigerator immediately kicking on once the thermostat was wiggled. Replaced thermostat and tested the unit. The unit began to work as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Round Rock, TX 78665
Wesley
Job Details: 02/28/2022
"Arrived onsite for off balance loads and found unit walking. Found unit needed to be leveled and calibrated. Unit is now operating as designed. Advised customer on use and care principles. All else checks good, no error codes."
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78738
Leonardo
Job Details: 02/28/2022
Arrived on site to test unit for oven not heating to temp and taking a longer to cook. Test unit and found oven needed calibration. Showed customer hot to calibrate the unit job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Gerry C
Job Details: 02/28/2022
Arrived to inspect noise. I found the turntable ring wheels were out-of-round and causing excessive rubbing and thumping noises. Office to ship part D2C and CX will contact us if there are further issues. ; ordrng 1 W11252182 (Turntable Ring) and 1 PartD2C (Ship W11252182 D2C)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78737
Leonardo
Job Details: 02/28/2022
Arrived on site for complain of oven light turning both ovens on but when you open the door it only turns that oven light on. Test unit and per tech sheet the oven light button will turn the top and lower oven light on. When you open the door for the upper oven only the upper oven light come on. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kyle, TX 78640
Jacob
Job Details: 02/28/2022
Arrived onsite for unit not working. Tested the unit and unit was not powering on. Unit is getting correct voltage. Upon further inspection. Found that the door switch was broken. Need to return with part. Rescheduled with customer.; schdld next appmnt for 3/3 THU !
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Cedar Park, TX 78613
Kimo
Job Details: 02/28/2022
Arrived onsite for washer not draining. Upon inspection I found and comb in the filter see pix. I replaced comb and cleaned filter and tested unit and unit operating as designed no leaks at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Hutto, TX 78634
Gerry C
Job Details: 02/28/2022
"Arrived to instal previously diagnosed and ordered parts. Prior to installing the parts I performed checks and found a clear and difficult to see piece of glass holding the float switch up. I entered service test mode and found FcE3, FcE4, F6E5. The unit ran through the service test mode as designed and did not generate any new errors. No leaks observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Gerry C
Job Details: 02/28/2022
"Arrived to inspect leak. The CX described an issue where as soon as it would fill and then circulate water, the leak would show up under the door. I found the vent gasket rolled over during the manufacturing process and I removed and reinstalled the gasket and I tested within service test mode and the issue was corrected. Operational test good, no leaks observed during service.; ordrng 1 WPW10671904 (Silverware Hanger) and 1 PartD2C (Ship WPW10671904 D2C)"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near Austin, TX 78756
Joe Z
Job Details: 02/28/2022
Arrived on site for unit taking too long to dry. Upon arrival tested dryer with vent test kit. Test fail. Demonstrated to customer with vent hose disconnected from wall and test passed. Advised customer to have vent cleaned. Tested unit for heat and unit heats correctly. Job complete