Service History 1746 - Appliance Express

Near Waco, TX 76710

Arthur B.

Job Details: 09/20/2018

MVWB835DW3 (Top Load a Washer) - Arrived onsite for customer complaint of top load washer not powering on. Found control board is DOA. Will need to order correct board to complete repair. R/S for 9/25 PM request. No other issues found. Unit disconnected at this time.

Near Leander, TX 78641

Lou

Job Details: 09/20/2018

arrived on site to inspect range cooktop ignitors constantly sparking. Upon further inspection, the customer had turned the unit off at the breaker. After he turned it back on, I tested each burner and found that the middle burner constantly sparked even when the middle burner wasn’t being turned on to ignite. I removed and replaced the spark module and tested all burners again and they all operated as designed. Customer provided a copy of the closing date for warranty purposes and I updated in my ticket. No gas leaks detected during service, job completed.

Near Paige, TX 78659

Thomas L.

Job Details: 09/20/2018

Arrived on site or no cool condition. Found failed fresh food section fan motor. You steamer to defrost evaporator and replaced fan motor. I’ll water connections were dry.

Near Austin, TX 78728

Tyler B.

Job Details: 09/20/2018

Near Waco, TX 76704

Arthur B.

Job Details: 09/20/2018

WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of no light in either RC/FC section. Found FC LED module faulty. Removed and replaced with new module. Reassembled. LED both sections illuminate as intended. No other issues found. All water connections were dry at time of service.

Near Waco, TX 76704

Arthur B.

Job Details: 09/20/2018

WFE515S0ES0 (Freestanding Range) - Arrived onsite for customer complaint of light out on single freestanding oven. Found socket shorted. Removed and replaced socket with new replacement. Reassembled. Light now works as intended. No other issues found.

Near Austin, TX 78728

Tyler B.

Job Details: 09/20/2018

Near Waco, TX 76708

Arthur B.

Job Details: 09/20/2018

WFG320M0BB2 (Freestanding Gas a Range) - Arrived onsite for customer complaint of no display on control panel of freestanding gas range. Removed rear cover and found control board shorted. Removed and replaced board. Reassembled. Tested unit. Unit control panel displays. Tested oven features. All works as intended. No gas leaks detected at time of service.

Near Liberty Hill, TX 78642

Lou

Job Details: 09/20/2018

arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, i placed the unit in diagnostics to test. Error code F8E1 appeared. I cleared the code and continued with testing and the unit operated as designed except the dispenser door did not open. I ran the unit through diagnostics again and the unit operated as designed, but again the dispenser door did not open. I noticed that there was soap residue on the inner door under the dispenser which appeared that the detergent was leaking out and not being dispensed correctly. I am ordering the dispenser and the control and scheduled return service for 09/25/18. No water leaks observed during service.

Near Waco, TX 76708

Arthur B.

Job Details: 09/20/2018

WZF34X16DW00 (Upright Freezer) - Arrived onsite for customer compliant of upright freezer making loud noises when cooling. Removed evaporator fan housing and found blocking of ice rubbing and cause fan to stop. Removed out,clean and dried air tower of ice. Reassembled. Tested unit. Unit now cools and circulates air as intended. No other issues found. No water connections made to unit at time of service.

Near Austin, TX 78738

Brandon

Job Details: 09/20/2018

Arrived on site for customer complaint of washer not starting, when I arrived the water was shut off. I turned water on and ran diagnostic test cycle. Bob hot and cold valves tested good, high and low spin tested good, slow and fast agitation tested good. I calibrated unit, everything passed in diagnostic mode.

Near Austin, TX 78723

Robert

Job Details: 09/20/2018

WED8700EC2 Arrived on job for complaints of hose to supply water to dryer missing. Installed hose and connector. Test for leaks. Job complete

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/20/2018

Arrived on site for low ice production. After testing low ice production is due to high temperatures due to leak in the sealed system and contaminated compressor. Replaced and all functions started normal. There is a portion of hard ice on the freezer evaporator that the customer will defrost by turning the unit off. All water connections were dry.

Near New Braunfels, TX 78130

Diego G.

Job Details: 09/20/2018

Arrived on site. Checked for no pool issues. Found unit completely dead no fans or compressor kicking on. Replaced main control and cycle, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 09/20/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 09/20/2018

Near Austin, TX 78744

Kevin

Job Details: 09/20/2018

Arroved on site and found fresh food temperature is 35 degrees, freezer temperature is 3°, spoke with tech line and they recommended turn in control down two steps to minimum. They also recommended discussing food placement inside of refrigerator with customer. No water leaks from connections at time of service, job complete

Near Bellmead, TX 76705

Arthur B.

Job Details: 09/20/2018

HTDX100EMWW (Dryer) - Arrived onsite for customer complaint of dryer knob broke off and can’t start unit. Found knob broken. P&L are as follows; WE1M652 (Knob) $20.86,DR100 $99.99 plus taxes. Installed new replacement knob. Tested unit. Unit heat and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.

Near Robinson, TX 76706

Arthur B.

Job Details: 09/20/2018

WTW8000BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting “LF” error code. Entered diagnostics and confirmed error code. Checked pressure hose and found resistance. Was able to clear pressure hose. Also found drain hose sagging in drain tube. Adjust drain tube. Filled unit and drain. Unit fills and drain and intended. Charged TL120 $129.99 plus taxes. All water connections were dry at time of service.

Near Georgetown, TX 78628

Chase

Job Details: 09/20/2018

KFIV29PCMS01 Arrived on site. Found fresh food evaporator had not defrosted. The electronics have been replaced during prior service for same issue. Removed all ice from evaporator, replaced thermistor harness. Repositioned the evap thermistor, verified proper function of 3 way valve and fan motor. All checks good after repair and no water leaks are present.

Near Georgetown, TX 78633

Dona

Job Details: 09/19/2018

Arrived on site for LF error code, found mix valve not supplying on hot side. Replace valve and verified fill and operations were good. All water connections dry. Unit is running to spec with no errors now.

Near Georgetown, TX 78633

Dona

Job Details: 09/19/2018

Arrived on site for abnormal noise when microwave and oven running. Found trim pieces on both sides of unit loose. Tightened as far as possible without a complete reinstall. Found is further out on top of machine than at bottom where unit is more flush to cabinetry. Looks as though unit would need to be shimmed to level unit completely. Ran unit numerous times with microwave and oven running. Unit is running to mfg spec and temperatures check good. Did not find any abnormal noises.

Near Georgetown, TX 78633

Dona

Job Details: 09/19/2018

Near San Marcos, TX 78666

Derek S.

Job Details: 09/19/2018

LEQ9508KQ1 Arrived on site to repair unit for not tumbling, I found that the belt came off of pulley, I reinstalled belt and verified operations, unit working as designed, belt was in good condition;, cleaned out lint in the unit.

Near San Marcos, TX 78666

Derek S.

Job Details: 09/19/2018

Near Austin, TX 78732

Paul

Job Details: 09/19/2018

KitchenAid Dishwasher Model KUDS02FRSS2. Arrived onsite for the dishwasher that is completely dead but stopped draining before it died. I found the control thermal fuse blown and the control with a burned up connection. I replaced the control and the thermal fuse. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Killeen, TX 76542

Arthur B.

Job Details: 09/19/2018

MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of water valve not dispensing softener. Tested unit and found one side of cold water valve not opening. Removed and replaced water valve and housing. Reassembled and tested. Fabric softener not dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Kingsland, TX 78639

Thomas L.

Job Details: 09/19/2018

Removed and replaced control board per manufacturers suggested as it was shutting the water off too soon in the fill cycle. All water connections were dry.

Near New Braunfels, TX 78130

Derek S.

Job Details: 09/19/2018

WTW8500DC3 Arrived on site to repair unit for not starting cycle, found error overload foe5 and unit lost power, I found that the unit needed to be calibrated, i recalibrated the unit and verified all operations with towels, informed Mr that the time in the display is estimated time and can jump up in time and fluctuate, no water leak present at the time of service.

Near New Braunfels, TX 78130

Derek S.

Job Details: 09/19/2018

Near Georgetown, TX 78626

Chase

Job Details: 09/19/2018

WRS315SDHB Arrived on site. Checked refrigerator for no ice production. During last service visit it was thought that a cooling issue may have been the cause of slow/no ice production. Upon arrival found ice bin completely full. Customer stated it had producing ice well for past 3 days. Took temperatures in both sections and found freezer at 3 degrees. Fresh food section 38. Cycled ice maker and found cube was hung up during ejection. Inspected fill tube and water fill. All functions of ice maker check good. Temperatures on unit check good and no frost buildup found on evaporator or air return. Sealed system repair not needed. Advised customer check for stuck cube or shut off arm position if ice production slows. No water leaks present. Job complete

Near Cedar Park, TX 78613

Lou

Job Details: 09/19/2018

arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics and nothing happened. I checked to make sure the unit was plugged in and it was so I verified voltage at the outlet and got 124 volts. I checked the junction box and the wiring was correct, but the white wire was not fully intact. I reconnected the white wires and tested the unit again and this time it came on for a brief second then turned off. I verified voltage at the junction box and then to the control. After looking this unit over, I checked the junction box again and while the unit was plugged in, I wiggled the ground wire and the unit came on. I unplugged the unit and unscrewed the ground wire and then screwed it back to the chassis and tested the unit and the unit came on. I placed the unit in diagnostics again and tested with no error codes showing. At the end of diagnostics, the unit operated as designed with no error codes. I did find that the customer us

Near Killeen, TX 76549

Arthur B.

Job Details: 09/19/2018

WTW4816FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. Ran diagnostics and found error code F2E1 (Stuck Key). Clear error code and calibrated unit. Unit calibrated successfully. Unit now powers on,fills,agitates,drain and spins as intended. All water connections were dry at time of service.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 09/19/2018

Arrived on site for F1 failure code and locked door. Got door unlocked and failure code would not clear and cooling fan would not stop indicating failed control. There is a possibility also needs a latch and it is no longer available. The customer will look at new products. The unit is 19 at almost 20 years old. Control $284.48 Work$199.99 Latch and other controls are now NLA Ljalex@swbell.net

Near Killeen, TX 76549

Arthur B.

Job Details: 09/19/2018

JVM1540DN1WW (OTR Microwave) - Arrived onsite for tenant complaint of OTR microwave coming on with entry and cancel button not working. Tested unit and found unit come on on own. Attempted to cancel and will not cancel. Ordering control and UI to complete repair. OF toR/S due to part cost. Unit unplugged at this time.

Near Killeen, TX 76549

Arthur B.

Job Details: 09/19/2018

IF71CM33NW (Chest Freezer) - Arrived onsite for chest freezer not cooling. Tested unit and found compressor making loud knocking noise. Found compressor is non replaceable part. Unit is non repairable. Advised customer of the findings. Lowe’s will be in touch. No water connection made.

Near Austin, TX 78717

Lou

Job Details: 09/19/2018

arrived on site to inspect dryer making loud screeching noise. Upon further inspection, the customer turned the unit on and immediately I could hear the screeching noise. I removed the top of the unit to expose the interior of the unit ad found that the control mount was not secured on one end and was rubbing on the drum causing the noise. I adjusted and remounted the control mount and tested the unit and the noise stopped and the unit operated as designed. I quoted the customer DR100 $108.24 and they paid in full. No lint observed during service, job completed.

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 09/19/2018

GLD4100L00CC (Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking when not in use. Found water damage in front of floor. Tested unit. Found motor leaking water and upper wash arm not spinning. Ordering motor,drain pump and upper wash arm. Customer requests new unit but advised thats between AHS and customer. Unit is disconnected from power and water at this time.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 09/19/2018

Arrived on site to repair dryer for overheating. Entered home via garage per Mr. customer permission. Replaced closed thermostat and tested. Vent in dryer in Vent home are both clean. Left home via garage door.

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 09/19/2018

Arrived on site to inspect unit for no agitation and no spin. Found that the splines on the gearcase in the splines on the impeller are both damaged. These blinds do not match up anymore so it will not agitate. Unit will need new gear case a new wash place. Unit will need approximately $600 after-tax and customer does not wish to invest that much money. All water connections are dry. Washplate $101.64 Gearcase$242.58 Work$225.99 Sub total$570.21

Near Belton, TX 76513

Steve C.

Job Details: 09/19/2018

Arrived on site for the unit door is coming apart. Found the bottom of the oven glass door is broken. Replaced the door and nameplate. Unit works properly and job complete.

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 09/19/2018

WRS588FIHZ00 (SxS Refrigerator) - Arrived onsite for customer complaint of oil spots on bottom side of RC side cabinet. Inspected unit and did not find any signs of oil leaking. Advised customer that all refrigerant line are located in rear of cabinet. Unit is cooling well and no issues found. All water connections were dry at time of service.

Near Austin, TX 78717

Lou

Job Details: 09/19/2018

arrived on site to install previously diagnosed and ordered part. I removed and replaced the oven door gasket ad tested unit. Unit operated as designed, job completed.

Near Round Rock, TX 78665

Tyler B.

Job Details: 09/19/2018

Near Killeen, TX 76541

Arthur B.

Job Details: 09/19/2018

WRS325FDAB06 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not making ice. Found icemaker stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Lakeway, TX 78734

Brandon

Job Details: 09/19/2018

Arrived on site for unit not heating or drying. Heater circuit tested good, 13.5 ohms, found faulty control board. I replaced control board, unit tested good. No leaks at time of service

Near Marble Falls, TX 78654

Thomas L.

Job Details: 09/19/2018

Replaced electrically failed drain pump in control board that would not re-calibrate. Operations are normal and water connections are dry

Near Harker Heights, TX 76548

Arthur B.

Job Details: 09/19/2018

WRS970CIDM00 (SxS Dual Evaporator) - Arrived onsite to install new icemaker to SxS Dual Evaporator. Removed and replaced icemaker. Turned water on. Icemaker called for water. Found RC section is cooling properly and not frosted up. Set temperature to a recommended settings. No other issues found. All water connections were dry at time of service.

Near Harker Heights, TX 76548

Arthur B.

Job Details: 09/19/2018

WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator LED lights not working. Found RC LED light dim but FC LED out. Removed and replaced FC LED module. Reassembled. Tested unit. Found both LED modules now illuminated. No other issues found. All water connections were dry at time of service.

Near Kyle, TX 78640

Derek S.

Job Details: 09/18/2018

NED4600YQ1 Arrived on site to repair unit for not eating all sensors and the heating element check good I found that the timer was faulty due to mechanical failure, replaced the timer and unit started heating and working as designed, cleaned lint out of dryer, dryer and duct free of lint

Near Kyle, TX 78640

Derek S.

Job Details: 09/18/2018

Near Leander, TX 78641

Lou

Job Details: 09/18/2018

arrived on site to inspect microwave not heating. Upon further inspection, I found that the unit operates but does not heat. I tested the unit by placing a cup of cold water in the unit and turned it on for a quick 30 second warm up. At the end of testing, the water was still cold. I removed the unit from the wall and removed and replaced the magnetron, diode ad capacitor. Before placing it back in its space, I tested it by using the same cup of cold water on a 30 second warm up. At the end of testing, the water water hot to the touch. I put the unit back together and mounted it back in its space and tested one more time. Unit operated as designed, job completed.

Near Kyle, TX 78640

Derek S.

Job Details: 09/18/2018

WRX986SIHZ00 Arrived on site to repair unit for delay on lights illuminating, I found light control shorted, replaced the control and lights started working as designed, also found heavy condensation in fresh food, the temps were not set to factory recommendation, I adjusted the temps to factory settings, cleaned up all condensation and enabled the mullion heater to stay on all the time, no water leak present at the time of service

Near Kyle, TX 78640

Derek S.

Job Details: 09/18/2018

Near Waco, TX 76712

Arthur B.

Job Details: 09/18/2018

WTW7500GW0 (Top Load a Washer) - Arrived onsite to install parts to top load washer from prior tech’s diagnosis. Removed gearcase,water valve and clutch and washplate. Installed new replacements. Reassembled and ran test 052. Unit completed successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.

Near Round Rock, TX 78665

Tyler B.

Job Details: 09/18/2018

Near Waco, TX 76705

Arthur B.

Job Details: 09/18/2018

WRS571CIHB00 (SxS Refrigerator) - Arrived onsite to install new air diffuser to SxS refrigerator from prior tech’s diagnosis. Removed loud diffuser and installed new replacement. Reassembled. Tested diffuser in diagnostics. Diffuser works as intended. No other issues found. All water connections were dry at time of service.

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/18/2018

Arrived on site as upper portion of agitator is not Working. replaced the failed Agitator Cam . Unit working properly with no leaks.

Near Waco, TX 76704

Arthur B.

Job Details: 09/18/2018

NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not washing. Plugged unit in and found unit will drain and not stop. Removed drain pump and found pin stuck in drain pump. Removed obstruction and reassembled. Calibrated unit. Unit calibrated successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near San Marcos, TX 78666

Derek S.

Job Details: 09/18/2018

WRS331FDDM01 Arrived on site to repair unit for water leak in freezer, I found the water line was kinked, I corrected the water line and verified ice tube fill operation, cleaned out the ice in freezer, no water leak present at the time of service

Near San Marcos, TX 78666

Derek S.

Job Details: 09/18/2018

Near Dripping Springs, TX 78620

Brandon

Job Details: 09/18/2018

Arrived on site for customer complaint of top rack falling down and wheels broken. Found wheels on track fell off, I reattached, also found stops were loose and falling off. I replaced stops, unit tested good, no leaks at time of service.

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/18/2018

Arrived on site for no operation. The unit actually instantly turns on the drain pump when you first plug the unit in thinking that it is full of water but it has no water in it. When I remove the pressure hose from the control board which should stop the drain pump, the drain pump continues to run indicating it failed control. The drain pump is also noisy. So I am ordering a control and a pop and will need office to reschedule due to availability.

Near Georgetown, TX 78628

Jonathan S

Job Details: 09/18/2018

Electrolux slide in range model# WFG320M0BW2. Front right burner not working

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/18/2018

Arrived on site to replace loosefitting evaporator cover. Opened box and the new cover has a black mark with scratches underneath it. The customer rejected this panel and we will need to re-order another one but it is X part. Office will reschedule.

Near Austin, TX 78736

Brandon

Job Details: 09/18/2018

Arrived on site for customer complaint of unit being noisy. Found normal operation and no abnormal noises. Unit was not hooked up to water.

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/18/2018

Removed and replaced scorched cooking rack. Reported issues to manufacturer. Spoke with Andrew. SR# 7722978582 I then was transferred to the safety team and spoke with Natalie. She documented file as well.

Near Moody, TX 76557

Steve C.

Job Details: 09/18/2018

Arrived on site for the agitator broke. Found the agitator broke from the bottom where the screw is. Replaced the agitator and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Waco, TX 76711

Arthur B.

Job Details: 09/18/2018

GIE18GSHMRSS (Top Mount Refrigerator) - Arrived onsite to install new parts to top mount refrigerator from prior tech’s diagnosis. Removed evaporator fan,condenser fan and harness. Installed new replacements. Reassembled. Tested unit. Unit now cools as intended. Good air circulation coming from condenser fan and evaporator fan motors. All water connections were dry at time of service.

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/18/2018

Arrived on site for noisy operation. Tested unit and all functions of the cycle. Parts were not needed. It turned out the impeller will bolt was loose. Corrected it tested again. All water connections were dry.

Near Round Rock, TX 78665

Jonathan S

Job Details: 09/18/2018

Whirlpool refrigerator model WRV986FDEM01. Ice continues to melt in ice container.

Near Round Rock, TX 78665

Tyler B.

Job Details: 09/18/2018

Near Waco, TX 76710

Arthur B.

Job Details: 09/18/2018

JVM3160DF4BB (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave making loud humming noise when in use. Tested unit and found loud humming noise coming from H.V. Transformer. Ordering transformer and magnetron. R/S for a Tuesday 9/25. Advised to use microwave sparingly.

Near New Braunfels, TX 78130

Derek S.

Job Details: 09/18/2018

MER8880AS Arrived on site to repair unit for sparking during operation, I found that the bake element cracked and was grounding out causing spark, replaced the bake burner and verified operations with no issues,

Near New Braunfels, TX 78130

Derek S.

Job Details: 09/18/2018

Near Austin, TX 78717

James

Job Details: 09/18/2018

Arrived on site and found both rail stops falling off. Found that the tension clips not locking onto rail properly. Installed new stops and tested for proper operation. Unit working properly and all water connections dry at time of service. Job complete

Near Round Rock, TX 78681

Tyler B.

Job Details: 09/18/2018

Near Round Rock, TX 78665

Jonathan S

Job Details: 09/18/2018

Maytag dryer model# MGDC215EW2. Dryer having oder and getting extremely hot.

Near Bastrop, TX 78602

Thomas L.

Job Details: 09/18/2018

Arrived on site for no ice condition. Removed and replaced failed cutter grid. Unit is now working properly. All water connections were dry.

Near Austin, TX 78747

Brandon

Job Details: 09/18/2018

Arrived on site for customer complaint of noise, I leveled unit, everything tested good.

Near Leander, TX 78641

Lou

Job Details: 09/17/2018

arrived on site to inspect dryer not drying clothes. Upon further inspection, I tested the units venting by using my vent test kit. The unit operated as designed. Using my thermalcouple, I verified ohms at the fuse, element, cutoffs. Also using my thermalcouple, i tested the heat from the unit and it heated properly. I found that the main control board mount was not mounted correctly so I corrected it and mounted it properly. No lint observed during service, job completed.

Near Austin, TX 78749

Derek S.

Job Details: 09/17/2018

MGDB855DW Arrived on site to check unit for long dry times and af error, dryer was heating and working as designed, I found house duct had restriction, demonstrated air flow of unit with the duct attached and without attached, changed the vent hose to a new metal one Mrs McCracken provided, will need to have the duct professionally cleaned, dryer free of lint at the time of service

Near Austin, TX 78749

Derek S.

Job Details: 09/17/2018

Near Georgetown, TX 78633

Thomas L.

Job Details: 09/17/2018

Arrived on site for no fan operation. Found unit to be operating at this time. If it acts up again, it will probably need a new fan control which has been discontinued.

Near Killeen, TX 76549

Arthur B.

Job Details: 09/17/2018

MVWC416FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud noises when agitating. Tested unit. Found splutch making loud grinding noise. Removed splutch and found teeth missing. Removed and replaced splutch kit. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Georgetown, TX 78626

Tyler B.

Job Details: 09/17/2018

Near Austin, TX 78727

Scott

Job Details: 09/17/2018

Whirlpool electric dryer burned out heating element coils .

Near Georgetown, TX 78633

Thomas L.

Job Details: 09/17/2018

DW110 $129.99

Near Salado, TX 76571

Arthur B.

Job Details: 09/17/2018

WTW7000DW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling. Manually tested valves. Found solenoids not opening. Removed and replaced water valve. Reassembled. Tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Burnet, TX 78611

Thomas L.

Job Details: 09/17/2018

Checked unit. Good voltage at plug. Unit will not start at all. Found that the door switch is not physically working but has power to it. Needs door switch

Near Austin, TX 78717

Lou

Job Details: 09/17/2018

arrived on site to inspect washer making grinding noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested. No error codes appeared so I continued with testing. During agitation, the unit made a screeching noise, but other than that, the unit operated as designed with no error codes at the end of testing. I removed the washplate and hub ad inspected both and both looked good. I removed the cam and inspected it and found that it was worn and possibly slipping causing the screeching noise. I replaced the cam with a new one and tested the unit extensively on gentle agitation and heavy agitation with ad without water in the tub and the unit did not make any screeching noises. The unit operated as designed. No water leaks observed during service, job completed.

Near The Hills, TX 78738

Robert

Job Details: 09/17/2018

JJW2827DS01 Arrived on job for complaints of temperature in upper oven and light. Calibration of oven made adjustments and on lights still waiting on Whirlpool.

Near Burnet, TX 78611

Thomas L.

Job Details: 09/17/2018

Checked unit. Put into diagnostics. Ran agitation and noise coming from motor area. Bolt is tight on rotor but it is moving like it is loose. Needs the gearcase, stator, rotor to fix the loose issue

Near Austin, TX 78729

Scott

Job Details: 09/17/2018

Whirlpool side-by-side refrigerator evaporator fan of making too much noise

Near Austin, TX 78717

Lou

Job Details: 09/17/2018

arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning of testing. When unit was to dispense water into the unit, there was no water. I looked underneath the sink at the water connection and found that the water line was turned off. I turned the water on and continued with testing. Unit operated as designed with no error codes at the end of testing. I recommended some tips on use and care for the unit to the customer. No water leaks observed during service, job completed.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 09/17/2018

Checked unit. Ran diagnostics and forced cool. No abnormal noises. Spots doors from cleaner are not covered. Advised him of that and to fix he would have to do a scratch repair kit himself. Also advised him to try and take a video with audio of the noise next time it happens to help us pinpoint what’s going on.

Near Liberty Hill, TX 78642

Tyler B.

Job Details: 09/17/2018

Near Leander, TX 78641

Lou

Job Details: 09/17/2018

arrived on site to inspect range cooktop damaged. Upon further inspection, I found that there was food or liquid that had gotten onto the cooktop and burnt to the cooktop. Using Cerama Bryte glass cooktop cleaner and a razor blade, I was able to remove the debris and clean the surface. I was prescreened a cooktop but it was not needed. Job completed.

Near San Marcos, TX 78666

Derek S.

Job Details: 09/17/2018

WRT108FZDB02 Arrived on site to repair unit for temperature, I found temps a little height was reading 45 in fresh food and 12 in freezer, unit had a full batch of ice, found corrosion on harness in freezer, replaced the harness and verified operations, no water leak present at the t8me of service

Near San Marcos, TX 78666

Derek S.

Job Details: 09/17/2018