Local Reviews
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Tyler B.
COOKTOP JENN-AIR CVGX2423B18 "Arrived to install previously ordered parts, found spark module was not issue, need to return with switches ordrng 1 CTOE (2HR WINDOW ) and 1 CNOTE (2 MAN ) and 4 WPY704512 (switch- va)s"
Jacob S.
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for unit not heating in the oven side. Tested unit. Found that unit was not getting the full 240 volts from wall socket. Instructed customer that an electrician will need to be called to fix issue. No other issues at this time. Job complete
Al R.
DISHWASHER MAYTAG MDB8989SHW0 Arrived to inspect dishwasher not starting.Confirmed the complaint and opened the unit and found a spoon underneath the float switch causing the issues.Removed the spoon and started the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Kevin B.
DRYER WHIRLPOOL WED8300SW0 "Arrived on site and inspected dryer and found tension pulley is squealing during operation. Replaced it and support wheels and dryer is now running quietly. Removed all lint from interior, job complete
Andy B.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven not heating properly. Tested and inspected unit and found issues with temp sensor. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Luis M.
REFRIGERATOR WHIRLPOOL KRFF507HPS01 "Arrived on site for no cool in fresh food. Found unit not defrosting. Removed cover found heater lead not installed into harness from manufacturer installation. Installed harness ran diagnostics heater powered on,uploaded picture of disconnected harness to SD-QuickPic"
Brandon C.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site for customer complaint of unit not producing ice, found e2 error code, ice maker not rotating, found faulty ice maker, I replaced ice maker, unit tested good.
Lou S.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to install previously diagnosed and ordered part. Due to ice building up behind the ice maker housing adaptor, I removed and replaced the adaptor and gaskets and is operating as designed. No water leaks observed during service, job completed."
Robert J.
OVEN WHIRLPOOL WFE320M0ES2 Arrived on job for complaints of not heating.. Found only 120v going to bake element. Replaced control and test.
Kevin B.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found digit missing on control panel, replaced control panel and washer is operating normally. No water leaks from connections at time of service, job complete"
Brandon C.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit not responding, replaced console ordered by previous tech, unit tested good."
Kevin B.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found right caster is missing, took one picture. Also found lower fresh food crisper drawer is not correct and will need to be replaced. No water leaks from connections at time of service ; ordrng 1 2152958 (screw) and 1 W11162446 (MEAT PAN) and 1 W11251741 (HITCH ) and 1 W11253602 (GLASS) and 1 W11368751 (CRISPER HOLDER) and 1 WP2179826 (rivet) and 1 WPW10304659 (roller-cab)"
Wesley P.
WASHER WHIRLPOOL WTW8120HC0 Arrived on site for unit tripping gfci and provided customer instruct on brand new washer. All checks good. Unit is now operating as designed.
James C.
COOKTOP KITCHENAID KCED606GBL01 Arrived on site inspected unit for damage found left side of cooktop was cracked in multiple places. Took photos of damage. No visible signs of impact. Customer states she slid a pot over to the right to make room for another pot. Then heard a pop when she went to grab other pot. Office to get authorization and schedule return service. ; ordrng 1 AUTHO (AUTHO) and 1 W11051486 (cooktop) and 1 WPW10251108 (elmnt-surf)
Noah D.
WASHER LG WM4270HVA "Arrived on site to inspect washer for spinning problems, upon inspection found motor shudder while turning, changed out rotor and stator and retested, no error codes and smooth spinning. Job complete"
Kevin B.
WASHER WHIRLPOOL WGT3300SQ1 "Arrived on site and inspected washer and found lid switch has failed, after replacing it will now drain and spin properly. No water leaks from connections at time of service, job complete"
Lou S.
DRYER LG LG7001XPW0 "arrived on site to install previously diagnosed and ordered parts. Due to the burner not igniting, I removed and replaced the coils and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Lou S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, when pressing the paddle for water, I can hear the valve opening up but no water is dispensing. I disconnected the water tube at the hinge from the coupling and tested and no water came out of the line. I found that the filter head/reservoir is bad and will need to be replaced. I am ordering the reservoir and will return with prescreened parts. No water leaks observed during service.; ordrng 1 W11346622 (RESERVOIR )"
Noah D.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect oven for non responsive console, upon inspection found the console not responding but touch screen was working, raced console and retested. No problems found. Job complete"
Lou S.
COOKTOP KITCHENAID KCGS356ESS00 "arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that a plumber had tested the unit and found that the regulator was leaking. Using my liquid gas leak detector, I checked the regulator, hose from regulator to gas line and the connection at the gas line/hose and found no signs of a leak. Customer contacted plumber by phone and I questioned as to where on the regulator he found a leak. Plumber advised that he wasn’t sure where the leak was, but thought it was the regulator. He advised that he thought they tightened the connections at the regulator to the gas hose. I rechecked the regulator with customer present and still found no leaks. I tested the cooktop burners and all are functioning properly with no unusual gas smells. No gas leaks detected during service, job completed."
Jacob S.
WASHER AMANA NTW4516FW3 Arrived onsite for drain motor not turning off to unit. Put unit in diagnostics. Got F8E1 error code. Replaced valve and control board. Tested unit. Unit test good. No leaks at this time. Job complete
Al R.
DRYER WHIRLPOOL WED7500GC0 "Arrived to inspect dryer door not staying closed.Confirmed the complaint and removed and replaced the catch, strike.Reassembled and unit door still wouldn’t stay closed.Ordering inner and outer doors and will return with the other parts ; ordrng 1 W11126813 (INNER DOOR) and 1 W11236403 (OUTER DOOR SHADOW)"
Jonathan M.
REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for refrigerator that’s not freezing. Inspected unit and work area. Test the temperature in freezer and found unit sitting at 63° F. Removed evaporator cover and found no frost pattern and no frost on unit. Removed back cover and found 3 in 1 starting device mounted to unit. Prior repair company who worked on this machine cut and modified the wire harness to fit 3 in one starting device. See photo. Checked compressor for amperage and found 0.012 A. Unit will need sealed system repair, starting device and new harness replaced to complete repair. Ordering parts and office will need authorization for this repair. If we get authorization, office will need to contact customer about a reschedule date due to wire harness behind a PSP item. ; ordrng 1 2311733 (harns-wire) and 1 W10139462 (compressor) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WP2188823 (evaporator)"
Robert J.
OVEN GE JTS3000SNSS Arrived on job for complaints of noise fan. Confirmed noise from fan replaced fan. After replacement test operation.
Wesley P.
WASHER MAYTAG MVWB835DW3 Arrived onsite to perform repair and found washplate seized and immovable with vice grips and prying. Ordering washplate for return to be replaced. ; ordrng 1 W10902814 (washplate)
Al R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher cleaning issues.Found the float switch was stuck in the up position due to debris underneath.Cleared the obstruction and tested the unit in diagnostics test mode. There were no errors.Unit works as designed.All water lines were dry at the time of service.Landlord contacted.Job complete
Jonathan M.
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that was not heating. Inspected unit and work area. Tested voltage at the wall and found proper voltage. Tested voltage at the terminal block and found proper voltage tested thermal cut off, heater, High limit thermostat, and fuse. Found thermal cut off open. Replace thermal cut off and tested unit. Unit is working as designed. Advised customer to get an aluminum vent hose due to their hose being too long and slightly kinked due to size. Call complete."
Leonardo C.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
James C.
ICE MACHINE WHIRLPOOL WUI75X15HZ00 Arrived on site. Tested operation and found ice slab hung up. Removed iced lab and started new cycle to test. Found cutting grid was causing the slab to hang up. Removed gird and replaced with new grid. Tested all functions and everything is working properly. Job complete
Leonardo C.
RANGE WHIRLPOOL WFE515S0JS Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete
Robert J.
REFRIGERATOR GE GYE22HSKNSS "Arrived on job for complaints of not dispensing water or ice. Found the filter damaged and dispenser door not closing. Needs part 111, 110, and 112 on parts screen dispenser door. Will need filter too. ; saved tckt"
Andy B.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site for refrigerator not making ice. Upon arrival customer informed that ice maker bin filled with water and froze up found this is the case and bin will not come out. Unit will need ice maker and water valve. Ice maker is still covered.Instructed customer to defrost unit and how to do so safely as to prevent water damage risk.
Paul R.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for a wall oven that is not turning on. I found the control panel with voltage and not responding correctly. The unit is connected to WiFi. The control panel needs to be replaced. Ordering W11428583 CONSOLE. Office to RS.; ordrng 1 W11428583 (CONSOLE)
David Z.
MICROWAVE JENN-AIR JMW2430DS03 "Arrived on site to diagnose me oven combo that is now throwing an F1E5 inverter error. Per diagnostic guide checked and replaced inverter with new, me control board with new. Retested and error came back. Replaced noise filter and console due to a stuck key error as well. Retested and magnetron error F1E6 Came back. Removed wave guide cover after talking to Joel at tech line and found a heat blister on the wave guide cover showing a failed wave guide.
Brandon C.
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for customer complaint of damaged panel, I replaced panel, unit test good."
Tyler B.
RANGE WHIRLPOOL WEG745H0FS0 "Arrived to inspect unit with low flames. Tested bake and broil and not enough gas was being released to ignite, replaced regulator but had same issues. Found unit to have been converted to LP propane at one point. And needs a naturalgas kit, or all burner cups and bake and Broil burners replaced ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (UNKOWN PART)"
Jonathan M.
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for freezer that is not cooling. Inspected unit and work area. Customer had unit unplugged for several days. Plugged the unit in and unit did not start right away. Found unit had prior sealed system work done to the unit due to service taps on the compressor. However, the dye drier had not been replaced. Therefore, I was unable to find any leaks. Unplugged starting device and re-plugged starting device in. Compressor came on and I checked amperage at the compressor and found it at .800 A. Checked evaporator for frost and found no frost and a slight hissing sound that was pulsating. Called PR and he advised to send sealed system parts. Ordering evaporator, compressor, and service taps. Ordering parts and office will need to schedule customer when sealed system tech is available and to verify whether unit will be repaired. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Paul R.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the compressor. I installed a UV drier and a low side service tap on the compressor. I cleared the RC drain tube that was restricted. I vacuumed the system and it held a 30 psi vacuum for 20 minutes. I charged the system with 5.3 oz’s of R134A refrigerant. I tested the unit and it is working as designed.Call complete.
Leonardo C.
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not draining. Test unit and found plug at disposal still on. Removed plug test unit and unit test good job complete.
Andy B.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for FC door not closing properly. Tested and inspected unit and found door misaligned. Realigned and tested unit. All operations are normal. No water leaks present at time of service.
Wesley P.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and installed new DW door. All checks good. Unit is now cosmetically correct.
Wesley P.
DRYER WHIRLPOOL WED560LHW1 Arrived on site for dented top and replaced dented top. All checks good. Unit is now operating as designed.
Brandon C.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for customer complaint of unit leaking every few days, found clog in drain extension, I removed clog, unit tested good."
Wesley P.
MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for scratched door glass. Replaced scratched door glass. All checks good.
Noah D.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site to inspect fridge for non lighting, upon inspection found the lights dim, replaced fridge light with no change, didn’t have correct freezer light due to mispacked part, reordering lights and control. Complete; ordrng 1 W10366605 (CONTROL) and 2 W10515057 (LIGHT )s and 1 W10515058 (LIGHT )"
Al R.
WASHER LG WM2050CW "Arrived to inspect front load washer off balance.Confirmed the complaint and noticed the previous tech set the front left foot in the crack of the tile, causing the unit to be off balance.I corrected the issue and remained on site until the customer could wash a quick load of towels.Unit balancing issues corrected.Job complete All water lines were dry at the time of service."
Jonathan M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for refrigerator that is still leaking. Previous repair done on this was removing obstruction from drain tube causing the unit to leak water into the freezer section floor and onto the floor. Today when coming back for similar complaint, found leaking was coming from ice melting at her ice dispenser. Advised customer to make sure all ice was dispensed when calling for it.
Robert J.
WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of leaks. Found the bellow damaged. Replaced bellow and test.
Luis M.
WINE COOLER FRIGIDAIRE FGWC5233TS "Arrived on site for loud noise. Per customer fluid noise like ice hitting fan,customer unplugged unit for a couple hrs repowered unit and no noise. At time of visit unit was at set temp and off,removed cover found no obstructions around fan motor,u it powered on and started cooling adjusted Evap thermistor reassembled unit no odd noise water draining correctly to drain."
Lou S.
OVEN WHIRLPOOL RBD305PRS00 "arrived on site to inspect wall oven not responding. Upon further inspection, I found the power on to the unit but none of the buttons would respond. I removed the control and advised the customer that it would be approximately 7-10 business days before we get it back at which time, the office will contact them and schedule return service. Unit was left turned off at the breaker. I am ordering a rebuild control and CNOTE-LSO. ; ordrng 1 CNOTE (LSO) and 1 REBUILD (OVEN CONTROL)"
Lou S.
REFRIGERATOR LG LFXS26596S/00 "arrived on site to inspect refrigerator ice maker broken. Upon further inspection, I found the ice maker tray broken. I removed and replaced the assembly and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Jonathan M.
RANGE LG LSE4613ST "Arrived onsite for Range that won’t turn on or heat. Inspected unit and work area. Tested voltage at the wall and found improper voltage. Found 85V from L1 to L2, 25V from L1 to neutral, and 125 V from L2 to neutral. Checked thermistat and elements for continuity. All tested good.Call complete."
David Z.
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to diagnose washer that had a control panel hot to the touch and scorched. On arrival verified a brown burn mark in the front of the UI interface panel. Will need to order part W10911023 UI panel to resolve. Will also return with main control just in case, but saw no damage to control or wiring, just UI panel. .; ordrng 1 W10911023 (panel-cntl)"
Tyler B.
WASHER MAYTAG MVWB855DC3 "Arrived to inspect unit stopping cycle, and display issues, found lid lock errors stored, and found unit needed console. Spoke to tl Bruce #7727540388 and documented findings."
James C.
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and installed new harness. Tested operation and found unit working properly and all functions test good. Job complete
Jacob S.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for freezer door not closing properly. Tested unit. Door to unit was difficult to open or close correctly. Replaced slides and brackets. Tested unit. Unit test good. No leaks at this time. Job complete
Kevin B.
REFRIGERATOR MAYTAG MFI2266AEB "Arrived on site and inspected refrigerator and found frost buildup on right hand side. Found a 2 inch piece of magnetic strip from the right fresh food door has fallen and created an air gap after clearing freezer gasket is closing properly.
Al R.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not washing.Confirmed the complaint and removed and replaced the motor assembly.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on job for complaints of no water or ice dispenser found the switch not working registers as door open. Replaced switch and tested. No leaks detected at time of service
Luis M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for door issues. Found middle section of door rubbing against fresh food door,called tech support ran a straight edge against liner on mullion found gap,ran video chat with tech support documented video per tech support removed hinge,slightly raised screws to inner hinge plate,hit screws to adjust plate,reinstalled hinge tested door operation good. 7727538054"
Wesley P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Arrived onsite and repaired unit by removing damper pad out of the path of the condenser fan. Unit is now cooling quietly. All checks good.
Luis M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for no cool. Compressor extremely hot to the touch,pierced low side pressure reading 0 no frost formation past inlet to evaporator diagnosed a faulty compressor. Removed the compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
Jacob S.
REFRIGERATOR WHIRLPOOL GIOFSAXVY011 Arrived onsite for unit getting some water freezing at the bottom of the freezer. Looked at unit. Found that the drain nipple was clogged for the defrost drain. Removed nipple from drain hole. Cleaned nipple. Put back on and tested unit. Unit test good. Instructed Customer needs to defrost freezer for 24hrs. So that no more ice buildup happens. No leaks at this time. Job complete.
Scott M.
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for washer not filling or just sitting and not advancing . Ran diagnostics got f13 error . Unit ran complete test cycle . Will need two man ,control and lock . No water leaks detected at time of service . ; ordrng 1 TWOMAN and 1 W11035628 (LOCK ) and 1 W11334214 (CONTROL)"
Paul R.
DISHWASHER JENN-AIR JDB8700AWS1 Arrived onsite for a dishwasher that only flashed but will not start. I fo und the door not closing correctly because one of the mounting screws had come loose and the door was hitting the screw and mounting bracket preventing it from closing. Upon further inspection I found both brackets not mounted to the machine. The machine will need to be pulled partially and the brackets attached. The unit has a copper fill line. The customer didn’t want to mount the unit since it was never mounted to begin with
Noah D.
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for display issue, upon inspection found the console not working, replaced console with customer provided customer. No problems found. Job complete"
Robert J.
DISHWASHER AMANA ADB1400AGB1 Arrived on job for complaints of damaged spray arm. Confirmed damaged arm for top rack. ; ordrng 1 W10448616 (arm-spray)
Jonathan M.
REFRIGERATOR MAYTAG MFI2569VEM1 "I called Techline and spoke to Rick SR# 7727540859. He advised the issue was with a High voltage board due to non of the functioning parts.Replaced control and programmed unit per specs of refrigerator. Tested unit and u it is working as designed.
Jonathan M.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site for refrigerator that’s still not cooling properly. Inspected unit and work area. Customer advised that the freezer section was still not going to proper temps and they were not making ice. Inspected unit and work area. Found poor airflow in the freezer due to the air vents being restricted off by food. Pulled evaporator cover off and found two ice clumps at top of right and left of evaporator. I called Techline and spoke to Kurt SR# 7727541748. He advised that he think the unit airflow was blocked off not allowing proper airflow into the freezer and therefore making the refrigerator section take on more cold air than it needed. He thinks that because the freezer never got to temp, the unit did not know when to defrost the unit and frosted over. Once it frosted over and it went through a defrost, I couldn’t defrost both left nd right sides full causing the unit not to cool properly. He advised to defrost the unit and to have the cus
Noah D.
MICROWAVE WHIRLPOOL WMH32519FW1 "Arrived on site to install bulb for broken bulb and misaligned socket, replaced bulb and repositioned socket. No problems found. Complete"
Kevin B.
WASHER WHIRLPOOL WFW86HEBC0 "Arrived on site and reattached tub and basket with new spring and ran a rinse and spin cycle and washer is operating normally again. job complete"
Noah D.
DRYER MAYTAG MED7230HW0 Arrived on site to inspect dryer for not starting due to door switch. Reconnected switch and retested. Unit worked. Job complete
Kevin B.
DRYER WHIRLPOOL WED86HEBC0 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found contact point where motor mount is hitting base panel. Added sound pads to the bottom of the motor mount and vibrating has stopped.
Jacob S.
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Leonardo C.
RANGE KITCHENAID KIRS608BSS0 Arrived on site to test unit for bake saying function not available. Reset board test unit and unit test good. Advised customer if it continues it will need new control board.
Paul R.
WASHER WHIRLPOOL WTW4900BW0 Arrived onsite for a washer turning itself on. I found the drain pump coming on because the fill valve was weeping water into the tub. The fill valve needs to be replaced. I replaced the valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Jonathan M.
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer that would not count down and turn off by itself. Inspected unit and work area. Customer advised that the unit heated and ran well but they would need to manually shut it off in order for the unit to turn off. Tested unit and found timer was not counting down. Replace timer and tested unit. Unit s working as designed and is counting down. Call complete.
Lou S.
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and using my multimeter, I tested amp draw from the black wire at the junction box. All components are within amp range including the element which showed 7-9amps during wash cycle and drying cycle of testing. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed during service, job completed."
Jacob S.
DRYER AMANA NED4655EW1 Arrived onsite for unit not having any power. Tested unit. Upon further inspection. Found that wall socket for unit was not giving out 240V. Told customer of the issue. Customer Will need to get an electrician to fix power issue. No other issues at this time. Job complete
Wesley P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit control panel is broken and buttons do not respond on one side. Ordering control panel to repair. ; ordrng 1 MARCONETROUBLE (UI PANEL TOUCH BUTTONS)
Tyler B.
WASHER WHIRLPOOL WTW8000BW0 Arrived to install previously ordered drain pump. Removed an replaced drain pump and tested properly.
Jacob S.
WASHER AMANA NTW4516FW3 Arrived onsite to replace spin gasket. Replaced spin basket. Tested unit. Unit test good. No leaks at this time. Job complete
Scott M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site replaced fresh food door .and hinge washers . No water leaks detected at time of service . Job complete .
Noah D.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for issues with microwave closing, upon inspection found right interlock not clicking during closure of microwave, replaced ineterlock and retested, oven not heating as well and giving miscommunication error code, ordering ACU and console. Office to reschedule ; ordrng 1 W11105016 (CONSOLE ) and 1 W11253187 (ACU )"
Robert J.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job to replace roller and level doors. After replacement test operation and level doors. No leaks detected at time of service
Scott M.
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for control issue . Found unit is flashing and beeping f2 error . Replaced control , unit is now preheating properly . No gas leaks detected at time of service . Job complete ."
Leonardo C.
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to test unit for no power. Found bad thermal fuse. Will order new thermal fuse and blower ; ordrng 1 W11204568 (FUSE THERMAL ) and 1 W11245567 (BLOWER)
Scott M.
WASHER GE GTW500ASN0WS Arrived on site for washer not starting wash . Ran diagnostics for lid error . Found pinched wire in harness . Replaced lid harnes . Retested washer . All checked normal . No water leaks detected at time of service . Job complete .
Luis M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on some for not dispensing ice. Found ice blockage in chute,removed bin,cleared chute,removed clumped ice from bin,reinstalled bin tested dispenser found shaft not engaging bucket correctly reinstalled shaft assembly,tested ice dispenser unit working as designed. Instructed customer on cleaning ice bin every 2 weeks per owners manual"
Tyler B.
REFRIGERATOR LG LMXC23746D/00 "Arrived to inspect unit with no cooling after compressor replacement. Found freezer section at 73*. Found compressor running warm, used uv light to check for leaks, found no exposed leaks on any joints or evaporators, unit has to have internal Freon leak causing no cool, due to leak Internal,
Kevin B.
FREEZER WHIRLPOOL WRV986FDEM00 "Arrived on site and inspected refrigerator and found fresh food evaporator drain is clogged, used steamer to clear it. No further repair is needed at this time, job complete"
Brandon C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for customer complaint of doors and unit not being level, I added shims to back right side, unit tested good."
Brandon C.
DISHWASHER KITCHENAID KUDC10FXSS3 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, I could not see a drop of water coming from any hoses, valve, motor, or out the door. Unit tested good.
Al R.
WASHER AMANA NTW4516FW3 Arrived to inspect washer shaking badly.Found the customer washed a single rug causing the banging issues.Unit ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Scott M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for for water and ice in freezer . Found no issues with ice maker . Found evap frozen over causing no air flow . Ice was melting in bin . Dampener not opening . Ordering dampener ,control ,evap fan and UI . Please call to set return .; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11317276 (DEFUSER) and 1 WP2315549 (motor-evap)"
Luis M.
REFRIGERATOR KITCHENAID KBRC36FTS00 "Arrived on site for cooling complaint. Found main power switch by compressor off,powered on switch,compressor and fans powered on. Unit has a uv drier installed,checked drain pan by evaporator no traces of dye,advised customer to let unit run for 24hrs."
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Arrived on job for complaints of freezing in refrigerator. Found the diffuser not sealed in place air not being regulated. Replaced diffuser and checked air flow.
Luis M.
REFRIGERATOR THERMADOR T36BT920NS/07 Arrived on site for loud noise in fresh food. Removed cover found fresh food evaporator incased in ice. Diagnosed unit will need new defrost sensors.; ordrng 1 00617203 (DEFROST SENSOR) and 1 10005902 (SENSOR)
Noah D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for ice maker problems, upon inspection found the E2 error for problem with motor. Replaced full icemaker assembly. Job complete"
Clif L.
REFRIGERATOR KITCHENAID KSF26C6XYY03 Arrived on site to diagnose a refrigerator that is not cooling. Found evidence of substantial refrigerant leak on corroded lines of fresh food evaporator.
David Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose refrigerator leaking some water into the FC. Performed diagnostic and checked drains. Found the rear drain was sagging and no longer in its retaining screw, allowing air to get around it and into the drain, causing it to freeze on the floor of he RC. Replaced drain and added a little adhesive to the lip. Melted down ice build up and verified it was draining properly. Advised customer if the issue repeats itself to defrost the unit before we come out and we can remove Evap and clear drain. All is working as designed at this time, no water leaks found. Call complete."
Leonardo C.
RANGE WHIRLPOOL WFE505W0HB2 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Andy B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher leaking. Tested and inspected unit and found failed spray arm. Ordering needed part as well as associated parts in case needed. Instructed customer not to use unit until repairs are done ordrng 1 W10837249 (spray arm lower) and 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 1 WPW10327455 (spray arm upper) and 1 WPW10498900 (spray arm) and 2 WPW10508950 (stop)s and 1 WPW10544004 (door latch strike)
Andy B.
WASHER WHIRLPOOL MVWB765FW2 Arrived on site to install previously diagnosed parts. Removed failed gearcase and replaced with new. Attempted to install rotor and stator and found will need slider/spring assembly clutch and screws to complete repairs. Ordering needed parts putting on schedule for Monday 4/13/20 but customer would like sooner appointment if possible. .; ordrng 1 SEENOTE (SOONER APPOINTMENT IF POSSIBLE ) and 1 W10734521 (slider) and 2 W10752189 (screw)s and 1 W10754448 (clutch) and 2 W11027980 (screw)s and 2 WPW10238319 (screw)s
Tyler B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect unit with lights out, found modules bad, replaced and tested good"
Noah D.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install UI and retest, installed and retested all functions, no problems found. Job complete"
Kevin B.
WASHER MAYTAG MVWX500XW1 "Arrived on site and inspected washer and found valve is leaking slowly, replaced valve and washer is working properly, no water leaks detected at time of service, job complete.
Jonathan M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator that has no power. Inspected unit and work area. Tested voltage at the wall and found 122.7 V tested voltage going to the power supply control and found 122.7 V. Will need controls to fix unit. Ordering controls
Paul R.
REFRIGERATOR KITCHENAID KSSC42QMS03 Arrived onsite for a refrigerator with the freezer temps going between 1 & 22 degrees. Ms stated the FC wasn’t as cold as it should be and the icemaker had stopped working. I found the FC at 26 degrees and the RC at 40 degrees. I found a very poor frost pattern on the evaporator. I found the compressor extremely hot. I checked pressures and found -15 to -17 psi on the low side and 117 - 125 psi on the high side. The compressor has something mechanically wrong with it and will need to be replaced. Ms stated the complete sealed system had just been all replaced 13 months ago. I explained that I would get with the office about the repair..; saved tckt
Al R.
RANGE WHIRLPOOL WFG525S0JS0 Arrived to inspect range door closing issues.Confirmed the complaint and removed and replaced the hinges.Reassembled and unit tested as designed to customers satisfaction.Job complete
Andy B.
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for cracked cooktop. Inspected unit and found cooktop has thermal crack coming from burner. Ordering cooktop. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11183708 (cooktop)
Clif L.
DRYER LG DLEX4270V Arrived on site to diagnose a dryer that is damaging clothes. Tested unit and found lint screen broken causing damage to articles. Replaced lint screen and found all is functioning properly at this time.
Andy B.
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for range smoking and not operating. Tested and inspected unit and found failed wire harness and thermal block. Ordering needed parts. Left unit unplugged and advised customer not to use until repairs are made. appointment office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11134844 (harns-wire) and 1 WPW10245259 (block-term)
Paul R.
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Found dryer hose partially crushed. Checked exhaust temp found dryer cycling between 125 and 165 degrees and working as designed. Explained to customer not to push dryer back and crush hose. Job complete.
Andy B.
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave light not turning off. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Brandon C.
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dispenser being broken, I replaced dispenser, unit tested good."
Jonathan M.
DRYER ELECTROLUX EIED55HIW0 "Arrived on site for dryer with an E 64 code. Inspected unit and work area. Found heater shorting out at the housing. Replaced heater and tested unit. Unit is working as designed. Call complete."
Lou S.
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found the water dispenser still dripping. I contacted Techline and spoke to Dustin and advised of the issue and previous repairs made. Dustin advised to replace the coupling at the left door hinge and provided file #7727539445. I am ordering the coupling and scheduled return service.Slow water drip at the dispenser is the only leak on the unit. I advised the customer that due to this issue and the first repair not solving it, I wanted to make sure I had all parts before attempting to repair the unit and this is the first I’ve been able to get a part number for the coupling.; ordrng 1 WP4373559 (fitting)"
Paul R.
DRYER HOTPOINT HTDX100EM8WW Arrived onsite for a dryer that the timer knob only spins. I found the knob shaft split. The knob needs to be replaced. I replaced the knob. The timer and dryer are working as designed. Call complete.
Al R.
WASHER LG WM4070HVA Arrived to inspect front load washer gasket issues.Advised customer the issue would be the gasket causing the door closing issues.
Noah D.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect fridge for not producing ice, upon inspection o found the E5 icemaker error code for shorted thermistor, replace icemaker assembly that includes thermistor. Job complete"
James C.
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site and installed new lid, hinges, bearing and gearcase. Tested operation and found unit working properly. Job complete"
Tyler B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived to inspect unit, found unit actual issue is water dispensing when ice is pressed, unit will need UI and pads to repair.; ordrng 1 CNOTE (OFFICE RS) and 2 W10317253 (pad)s and 1 W11340158 (UI)"
James C.
WASHER MAYTAG MHW8200FC0 Arrived on site and tested operation. Found unit over sudsing and not draining properly. Accessed drain clean out and found debris slowing down the drain. Cleared out and ran diagnostics and found unit working properly. Job complete
Jonathan M.
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived on site for refrigerator that’s resting on the door. Inspected unit and work area. Found minor rusting on the left and door.
Lou S.
COOKTOP KITCHENAID KCGC506JSS00 "arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that their plumber inspected the gas line and found a small crack in the regulator. Made sure the gas was turned off then I removed the regulator and found a small hairline crack at the bottom where the gas line connects at the threads. It appears that the installer tightened the connection too tight and caused the regulator to crack. I replaced the regulator and used yellow plumbers tape on the threads. Turned the gas back on and tested the gas line connections with liquid gas leak detector and found no leaks. Tested the cooktop and it is operating as designed. No gas leaks detected during service, job completed."
Jonathan M.
MICROWAVE WHIRLPOOL GT4175SPS4 "Arrived on site for microwave that is making a buzzing sound he. Inspected unit and work area. Tested capacitor and diode and found them within range. Tested magnetron and found shorted. Call complete."
James C.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site and tested operation. Found rinse aid dispenser empty and no faults in memory. Ran hot water at sink to test and found the hot water very slow to reach the tap. Ran diagnostics and found unit working properly and no faults. Instructed customer on best practices for optimal washing and drying. Unit working as designed. Job complete
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit sparking. Test unit and found bad cap and diode. Replace dnoth parts test unit and unit test good job complete.
Robert J.
WASHER WHIRLPOOL WTW8040DW4 Arrived on job to replace valve. After replacement test operation. No leaks detected at time of service
David Z.
DISHWASHER MAYTAG MDB8859AWB2 "Arrived on site to diagnose dishwasher that would not start cycles. Found clean light blinking 7 times, indicating unit was not able to detect heater heating water 3 cycles. Performed diagnostic and ran unit. Found all components working, and heater was on and working as well. Recommended repair is to replace control, er detection runs through control. Ordered 1 WPW10285180 control. Return visit set.; ordrng 1 WPW10285180 (cntrl-elec)"
Clif L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost sensor test bad through diagnostics but good at control. Control will need to be replaced to complete repairs. .; ordrng 1 W11174836 (CONTROL)
Kevin B.
WASHER WHIRLPOOL WTW7040DW1 "Arrived on site and replaced lid latch diagnosed on previous visit, after replacement ran test 51 and it completed properly. No water leaks detected at time of service, job complete."
Scott M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site , replaced ice bin door . No water leaks detected at time of service . Job complete."
Lou S.
WASHER MAYTAG MVWB865GC0 "arrived on site to inspect washer with no functions. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I pressed the power button and the unit came on, but the console would not respond to any functions. I tilted the unit back and found a large amount of gearcase oil on the rotor and all fur panels. I advised the customer of my findings. I am ordering the gearcase, clutch, and console and scheduled return service No water leaks observed during service.; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W11162441 (console)"
Lou S.
REFRIGERATOR KITCHENAID KBSD608ESS01 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure, I removed and replaced the ice maker, emitter/receiver boards and the valve. Cycled the power to the unit and tested the ice maker and it operated as designed. No water leaks observed during service, job completed."
Clif L.
REFRIGERATOR LG LFXS26596S00
Al R.
REFRIGERATOR LG LMXS27626S Arrived to inspect French door refrigerator leaking from freezer section onto the floor due to a clogged drain tube.Called customer to quote him for labor and he agreed and asked me to proceed.Used my steamer to defrost the massive ice blockage.Accessed the rear of the unit and cleared the drain tube and cleared all debris.Reassembled and unit began cooling properly.All water lines were dry at the time of service.Tenant satisfied
Leonardo C.
RANGE HOTPOINT RGA720EK1WH Arrived on site to test unit for oven not unit off. Test unit and found bad thermostat. Replaced part test unit and unit test good job complete.
Jonathan M.
REFRIGERATOR FRIGIDAIRE FFTR1814TWF Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Took temperature in freezer and refrigerator section and found unit at 57°F in the freezer 62°F in the refrigerator section. Verified all fans and damper are running and working properly. Took amp draw at my compressor and found it at .405 A. Checked evaporator for frost buildup and found evaporator clear with no frost pattern. Ordering sealed system parts and office will need to schedule return visit due to part orders and sealed system technician schedules. ; ordrng 1 240550946 (COMPRESSOR ) and 1 242190205 (dryer-filter) and 1 5303918274 (evaporator kit) and 1 W10913906 (coupler)
Lou S.
OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics and checked error codes and it showed F6E4. I cycled the power and removed and replaced the main ACU and UI console. Cycled the power and programmed the unit and tested. Unit is heating as designed. Advised customer if they noticed any “time jumping” on the display, they would need to connect to WiFi and contact the whirlpool connect team. Job completed."
Brandon C.
DRYER WHIRLPOOL WED6620HC1 "Arrived on site for customer complaint of unit not powering on, found 5vdc going to console, console was not responding, I replaced console, unit tested good."
Tyler B.
RANGE WHIRLPOOL WFG320M0BS3 "Arrived to inspect unit with gasket issue, found gasket torn and would need replacement ; ordrng 1 W11104748 (gasket-wnd)"
Scott M.
WASHER MAYTAG MVWX655DW1 "Reordering control, valve and suspension . Had wrong eng number . Will need AUTHO on all parts . ; ordrng 1 AUTHO and 1 W11116592 (CONTROL) and 1 W11127357 (VALVE ) and 1 W11130362 (SUSPENSION)"
Robert J.
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on job for complaints of door not closing. Adjusted striker to correct position. Test door all good. No leaks detected at time of service.
Lou S.
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found the customer is not using rinse aid. I placed the unit in diagnostics showing no error codes. Tested the unit and it operated as designed. Using my multimeter, I placed it around the black wire of the junction box and the element showed to be within the 7-9amps during the wash cycle and drying cycle. I made recommendations for use & care as well as detergent and rinse aid use. No water leaks observed during service, job completed."
Clif L.
REFRIGERATOR LG LFX31925ST08 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in upper evaporator and compressor blowout in unit. Evaporator and compressor would need to be replaced to complete repairs
Al R.
MICROWAVE BOSCH HMB5051/02 Arrived to inspect microwave cutting off after 2-3 seconds of operation ordrng 1 RESEARCH (UNIT TURNS OFF AFTER 2-3 SECONDS OF OPERATING )
Kevin B.
DRYER MAYTAG MEDB835DW Arrived on site and used airflow tester provided by techline and found airflow through dryer is not good. Removing vent hose from the rear of the dryer and rerunning test airflow shows good. Showed customer results and took 1 picture of reading. Customer will discuss issue with builder.
Robert J.
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on job to replace fan motor. After replacement test operation.
Jonathan M.
DISHWASHER FRIGIDAIRE FFBD2406NB Arrived on site for Dishwasher with a broken spray arm. Inspected unit and work area. Found center spray arm broken and detached from water hose spray arm. Part sent is not the correct parts ordering correct spray arm . ; ordrng 1 5304506740 (spray arm)
Luis M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Removed fresh food evaporator cover,no frost pattern,found oil residue on manufacture weld joint on evaporator,found heat exchanger heavily corroded,called tech support,per tech support need to attempt replacing evaporator.
Scott M.
RANGE GE JB655SK1SS "Arrived on site , replaced right front element and harness . All burners are working ,all checked normal . Job complete ."
Jacob S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to replace light module. Replaced part. Tested unit. Unit test good. No issues at this time. Job complete
James C.
WASHER WHIRLPOOL WFC7500VW2 Arrived on site and installed new motor. Tested operation and found unit working properly and goes into high sprint. Job complete
David Z.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to diagnose refrigerator that was leaking from what seemed like it was from the dispenser area. Examined unit and could not see any super visible water trails, and dispenser door was sealing properly. Tried dispenser door a couple times and removed a piece of plastic that lodged in the door, likely causing it to stay open and melt ice. Removed and retested and unit is now working as designed. Call complete."
Leonardo C.
RANGE WHIRLPOOL WFG505M0BS3
Jacob S.
REFRIGERATOR GE GFSF6KKYEBB Arrived onsite for unit not keeping temperature inside refrigerator and having water at the bottom of the refrigerator. No issues at this time. Job complete
Al R.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived to inspect F2E2 dishwasher error code.Confirmed the complaint and called Whirlpool Tech line and spoke with BRIAN SR# 7727542186Advised to change the UI since the drain motor wash was activated.I removed and replaced the UI, reassembled and unit began operating as designed.Ran diagnostics test mode and unit now works properly.All water lines were dry at the time of service.Job complete"
Brandon C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Arrived on site for customer complaint of condensation on top of freezer door, I adjusted gasket, if problem continues, will need adhesive to seal cabinet."
Paul R.
DRYER WHIRLPOOL wed5000dw2 Arrived on site for a dryer unbalanced. Found that the legs weren’t down properly and that dryer duct wasn’t attached to the dryer. I attached the dryer duct and lowered the dryer legs. Ran diagnostics everything is working as it should. Job complete.
Lou S.
OVEN WHIRLPOOL KODE500ESS03 "arrived on site to inspect wall oven error message and doesn’t heat. Upon further inspection, the customer advised that the unit would not function and they found that it was in Demo Mode so they took it out of demo mode and it began to function. I placed the unit in diagnostics showing no error codes. Tested the unit on Bake at 350 degrees and the unit operated as designed. Set the clock for the customer and provided recommendations for use & care. Job completed.
Wesley P.
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site and installed control panel. Unit is now operating as designed.
Wesley P.
WASHER GE GFWH1200H1WW Arrived onsite and found unit operating with failed motor. Replaced motor. All checks good. Unit is now operating as designed.
Kevin B.
WASHER WHIRLPOOL WFW560CHW0 Arrived on site powered on washer and found it is operating normally sent a video of it working to kevin/office.
Jonathan M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Took pressures of refrigerator and found unit sitting at 75 psi on the high side and in a vacuum at -25 on the low side. Charged unit up to 130 psi on the high side and -5 psi on the low side and let unit run for 30 minutes. Checked evaporator, compressor, and dye dryer for leaks. No leaks detected. Called whirlpool tech line and tech line was down due to update training. Found reassures had dropped to 80 psi on my and -25 psi on my low side. Spoke to CS and he advised to take photos of the pressures, compressor, evaporator, and dye drier for no leak photos.
Noah D.
DISHWASHER JENN-AIR JDB1255AWS0 "Arrived onsite to inspect dishwasher for not starting, upon inspection found the push buttons on the front panel non responsive, must order console,
David Z.
MICROWAVE GE PSB1201NSS01 "Arrived on site to install previously diagnosed parts to resolve no heating microwave. Installed new mag, transformer, and roller tray. Retested unit and verified all is working as designed. Call complete."
Clif L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found fill line heater open due to faulty wiring at crimps. Heater wiring harness will need to be replaced to complete repairs. New heater will need to be checked to make sure there’s no factory defect prior to returning with parts.; ordrng 1 INSPECTPART (INSPECT PART ) and 1 W11087201 (heater)
Kevin B.
DISHWASHER WHIRLPOOL WDF331PAHS "Arrived on site and inspected dishwasher and found it is not draining, replaced drain pump and it is now operating normally, no water leaks from connections at time of service, job complete"
Lou S.
OVEN KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave/wall oven combo MW light staying on with door closed. Upon further inspection, I tested the door several times before the light finally stayed on with the door closed. Customer advised that the light would be on in the early morning hours also. I contacted Techline and spoke to Andrew and advised of the complaint and the previous repairs made to correct this issue. Attempted to video chat with Andrew but the connection failed. Checked the microwave chassis where the door meets at the interlocks and it was level/flush. Andrew recommended replacing the inner door panel and provided file #7727526724. . ; ordrng 1 W10687342 (door/mw)"
Robert J.
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job for complaints of not dispensing ice. Found the ice container not turning but motor is. ; ordrng 1 W11109888 (ice-contnr)
Jacob S.
WASHER MAYTAG MHW5500FW1 Arrived onsite to replace part. Plugged in unit. Got F8E3 and F9E1. Called Techline. Was told to possibly replace inlet valves and possibly drain motor as well. Got SR#7727530133. Tried to replace lock. But still same issues. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W10599356 (water inlet valve) and 1 W11201286 (cntrl-elec) and 1 WPW10605427 (pump-water)
Clif L.
REFRIGERATOR MAYTAG MFF2258VEW6 Arrived on site to diagnose a refrigerator that is leaking water. Found drain grommet clogged causing defrost water to back up in freezer. Replaced grommet with drain tube assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Scott M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for water dripping out of ice maker . Found IM valve actuating when calling for water . Found diodes in harness failing . Ordering harness as well as controland valve if needed . No water leaks detected at time of service .; ordrng 1 W10865826 (valve) and 1 W11171078 (HARNESS POWER ) and 1 W11224256 (CONTROL)
Luis M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for cooling compliant. Pierced low side pressure reading -10,installed a uv drier and access valve, vacuumed system down unit kept vacuum recharged system to manufacture spec no loss of pressure,powered unit on checked low side pressure good."
Scott M.
WASHER MAYTAG MHW8200FW0 "Arrived on site , replaced valve and dispenser . Tested unit no error codes and dispenser ran all phases . No water leaks detected at time of service . Job complete ."
Andy B.
RANGE WHIRLPOOL WFG535S0JV0 Arrived on site for range oven not reigning. Tested and inspected unit and found failed control and module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
James C.
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site and tested operation. Found fresh food evaporator frozen completely. Tested fans and found no operation from fresh food fan. Unit will need to thaw for 48 hours with towels around unit so that the fan assembly can be accessed. ; ordrng 1 W11098695 (fan-scroll)
Brandon C.
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not responding on UI panel, and bake not heating, found faulty console and control, I replaced both parts, unit tested good."
Al R.
DRYER MAYTAG MEDB765FW0 Arrived to inspect dryer door not staying closed.Confirmed the complaint and attempted to adjust the hinge screws and unit door continued to pop open 15 seconds after starting the dryer.Ordering research and several parts to help fix the deficiencies of the door.Office to reschedule with customer ; ordrng 1 279659 (PANEL) and 1 RESEARCH (DOOR WON’T STAY CLOSED) and 1 W11366436 (STRIKE) and 1 W11371722 (HINGE RIGHT) and 1 W11376139 (HINGE LEFT) and 1 W11376676 (DOOR)
Brandon C.
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing, found faulty wash motor, I replaced motor, unit tested good"
Lou S.
DRYER MAYTAG MEDC200XW3 "arrived on site to inspect dryer fuse going bad and the unit being too hot. Upon further inspection, I found the unit vent hose at the back of the unit was crushed. When I plugged the unit in, I found the element immediately came on without turning the unit on. I unplugged the unit and removed the back panel and found the element was warped and had grounded itself to the heater box. I tested the cutoffs, thermostat, and fuse and found the fuse was bad. I removed and replaced the element and fuse and reshaped the vent hose at the back of the unit. Using my vent test kit, I tested the the airflow in the unit and it failed. I recommended that the customer have the vents checked/cleaned and replace the vent hose at the back of the unit before using the unit. No lint observed during service, job completed."
Lou S.
DISHWASHER KITCHENAID KDTE254EBL2 "arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I found the unit with the control lock on, but when pressing the button to get it out of control lock, it wouldn’t respond. I removed and replaced the control panel and tested and the unit operated as designed. No water leaks observed during service, job completed.
Leonardo C.
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site to replace parts. Replaced su,p and motor drain motor filter screen control and panel test unit and unit test good job complete."
Robert J.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of no water. Found the valve damaged. Replaced valve and tested unit. No leaks detected at time of service.
Leonardo C.
OVEN WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not working. Test unit and found wire to igniter was loose. Secured connection test unit and unit test good job complete.
Leonardo C.
MICROWAVE GE JVM3160DF4BB Arrived on site to test unit for unit not having power. Test unit and found bad fuse. Replaced fuse and turning unit on and unit blew fuse right away. Will need to order new mag cap and diode. Will also need switches office to reschedule needs autho ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WB24X10146 (SWITCH) and 1 WB24X10204 (SWITCH) and 1 WB24X10205 (SWITCH) and 1 WB26X28935 (DIODE) and 1 WB27X11211 (MAGNETRON) and 1 WB27X11214 (CAPACITOR ) and 3 WPM0805101 (FUSE)s
Kevin B.
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site and replaced main harness and cooktop surface diagnosed by previous technician, although harness is not correct for this bottle was able to disassemble the original harness and move over the relevant wiring. Job complete"
Noah D.
RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to install panel and cooktop due to dents, replaced bo5 and checked for damage, no damage found. Job complete"
Andy B.
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site for dishwasher utensil basket coming loose. Tested and inspected unit and found failed inner door. Ordering needed parts. no water leaks present at time of service.; ordrng 1 W10861000 (detergent dispenser) and 1 W11035418 (door-inner)
Jonathan M.
REFRIGERATOR FRIGIDAIRE LFSS2612TF2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced ice maker and tested unit. Unit is working as designed. Call complete.
Lou S.
WASHER WHIRLPOOL WTW7000DW4 "arrived on site to inspect washer error code. Upon further inspection, customer advised that the unit was showing an LF error code. I placed the unit in diagnostics showing F8E1 & F3E2 error codes. Cleared the codes and continued with failed to dispense water into the basket. I manually tested agitate, spin & drain pump and all operated as designed. I removed and replaced the water inlet valve and calibrated the unit. Retested and the unit is operating as designed. No water leaks observed during service, job completed."
Lou S.
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Scott M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for unit not making ice . Found wires at bottoms door broken in two. Unit will need new freezer door .No water leaks detected at time of service . Job complete .
Noah D.
WASHER MAYTAG MVWC415EW0 "Arrived on site to install motor per last tech, installed motor and checked all parts, no problems found . Job complete"
Luis M.
REFRIGERATOR LG LMXC23796M/00 "Arrived on site for faulty compressor. Removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged,recharged system to manufacture spec. Updated firmware on main control,powered unit on checked low side pressure good unit cooling down correctly.
Noah D.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect dishwasher for not operating, upon inspection found during fill a screeching noise, indicating no water, checked valve and found it turned off. Turned on water to unit, functions returned. Complete"
David Z.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose dishwasher with top rack issue. Performed dual so is and found one wheel broken off the adjustor. Replaced adjustor and retested. all is working as designed at this time. Call complete.
Clif L.
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to diagnose a microwave that is tripping the breaker. Tested all parts and components and found no internal short or malfunction with microwave itself. Contacted tech line and spoke with Andrew. He advised manufacturer recommends not to have unit hooked up to GFCI or AFCI circuit’s. No further repairs can be done to correct this issue and homeowner will need electrician to correct the problem.File#7727534913