Near Austin, TX 78738
Jacob
Job Details: 01/20/2021
OVEN KITCHENAID KEBS208SSS00 Arrived onsite to replace sensors ordered by previous tech. Replaced parts tested unit. Unit got up to 380 degrees. No issues at this time. Job complete
Near Austin, TX 78753
Matthew
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to replace previously diagnosed parts. Replaced left bracket. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78737
Richard
Job Details: 01/20/2021
WASHER MAYTAG MVW6230RHW0 Arrived onsite for the washer making a screeching noise and dispenser drawer leaking softener. During testing found that the belt and cam are causing the noise. Will need to replace them both. Also the dispenser drawer wil need to replaced as well for softener issue. Ordering parts and office to schedule. ; ordrng 1 W11239857 (Belt) and 1 W10861667 (Dispenser drawer)
Near Lakeway, TX 78734
Luis
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for ice maker leaking. Removed bin found obstruction in fill cup to icemaker causing water to leak out of icemaker and into ice container cleared obstruction from fill cup ran icemaker through a harvest test passed,ran fill test passed no leaks."
Near San Marcos, TX 78666
Andrew
Job Details: 01/20/2021
WASHER AMANA NTW4516FW3 "Arrived on site to test unit for loud squeal and clothes really wet when cycle done. Found belt and tub pulley came unattached. Reattached belt and pulley, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Austin, TX 78704
Wesley
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite and found air trap clogged cleared obstruction. Advised customer on maintenance. All checks good.
Near Austin, TX 78738
Robert
Job Details: 01/20/2021
DRYER GE DPVH880EJMV Arrived on job for complaints of too long drying time. Found the vent of the home blockage. Customer will have to get the vent cleaned
Near Belton, TX 76513
Tyler
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for refrigerator needed previously diagnosed defrost parts including a UI and evaporator motor for the freezer. After installing the necessary parts of the able to reassemble and tested the defrost issue that was occurring in the freezer is now fixed and all the ice that was in there has been removed and the heater is functioning as designed.
Near Georgetown, TX 78626
Tommy
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived onsite for unit leaking. Upon arrival found unit gasket slightly torn. Also found unit needs new fill hose as fill hose is dripping.
Near Bruceville, TX 76630
Jonathan
Job Details: 01/20/2021
WASHER MAYTAG MVWX655DW2 Arrived on site for a washing machine that’s making a humming noise. Inspected unit and work area. Customer advised that the unit is not filling when she goes into a rents and the unit also does make a knocking sound when slowing down from the wash cycle to the rinse cycle. Tested unit and confirmed cold water valve was out. Replaced housing. Checked underneath the unit and found the cam loose causing the knocking sound. Replaced cam and tested unit. Unit is now working as designed. Call complete.
Near Georgetown, TX 78626
Tommy
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL KBRC36FMS01
Near Georgetown, TX 78626
James
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL KBRC36FMS01 Arrived on site and installed new control. Tested operation and found unit working properly. Instructed customer that the unit will take up to 24 hours to reach temperature. Job complete
Near Austin, TX 78717
Justin
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher with visible damage on door. Found new panel damaged on side and front. Will need to order new door. Office to reschedule.; ordrng 1 W11087377 (OUTER PANEL)
Near Hewitt, TX 76643
Jonathan
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite for a dishwasher that won’t fill or wash dishes. Inspected unit and work area. Found unit calling for water but not filling. Replaced water valve and tested unit. Unit began to fill, wash, drain, and heat as designed. Call complete."
Near Spicewood, TX 78669
Brandon
Job Details: 01/20/2021
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of buttons not working and display not working, found failed UI console, and UI display. Ordering parts ; ordrng 1 W11197501 (Control panel)"
Near Austin, TX 78734
Brandon
Job Details: 01/20/2021
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site to replace failed controls, and harness, after replacing parts, unit would not start cycle, and no display, called tech line, found both hot and cold water valves shorted, wire harness tested good, drain pump ohms good, door switch ohms good, motor ohms good.
Near Waco, TX 76706
Jonathan
Job Details: 01/20/2021
WASHER WHIRLPOOL WDF330PAHS3 Arrived on site for a dishwasher that’s not heating. Inspected unit and work area. Customer advised that the unit will not allow him to make the selection for a heated dry cycle. Tested unit and confirmed customers complaint. Replaced consul and tested unit. Unit began to work as designed. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator not dispensing ice and not able to remove ice container. Attempted to remove ice container and would not come out as designed. After removing ice maker found 1 clump of ice and normal sized ice (see SD-QUICKPIC). Found random fluctuating water pressure causing issue. Replacing inlet valve will help with water pressure fluctuations. ordrng 1 W11043013 (INLET VALVE)"
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site for refrigerator not making ice after previously repaired. Upon further inspection was able to trace back and narrow down that the issue was due to a miss wiring of the previous repair within the ui panel. I was able to correct error and retest unit and verified maker is now working as designed. Call complete
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
DRYER AMANA NED4655EW1 Arrived on site for dryer taking to long to dry. Upon further inspection I found that over all the unit was functioning as intended. All thermal fuses and t-stats passed continuity and ohms tests. Heating element though passing did look weak to the point that the coil was about to burn through heat shield between coil. I replaced heating element and unit is now functioning as designed call complete.
Near McGregor, TX 76657
Jonathan
Job Details: 01/20/2021
DISHWASHER KITCHENAID KDTM704KPS0 Arrived on site for a dishwasher that’s intermittently not draining and flushing an F9 E1 error code. Inspected unit and work area. Customer showed me a video of what’s going on with his unit. Checked drain hose installation and found proper drainage. Customer advised that they can run multiple cycles in between showing this error code. Attempted to place unit in service diagnostics and was unable to do so. Removed front panel and tested resistance to the drain pump and found the drain pump ohming out at 32.6 ohms. I called tech line and spoke to TJ SR# 7729782328. He advised that he believes the issue to be an overheating drain pump but to order the control board as well just due to potential possibility of the control not sending voltage intermittently. Ordering parts in office will need to contact customer about reschedule date due to out of stock and PSP items.; ordrng 1 W11410061 (CONTROL) and 1 W11412291 (DRAIN PUMP)
Near Bartlett, TX 76511
Chase
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for Refrigerator upper lights are dim and the freezer lights are out. Found freezer LED Driver Module needs replacement in order to complete the repair. This part hasnt arrived. Informed customer the office will reach out once it arrives in order for return visit to complete repair. Part will not need AUTHO to install. ; O-emld tckt
Near Seguin, TX 78155
Noah D
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site to inspect fridge for not producing ice. Upon inspection found the icemaker full but not harvesting. Found the unit off at switch, turned on switch and tested unit, harvest worked. All functions returned. Complete"
Near San Marcos, TX 78666
Andrew
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to test unit for not cooling. Evap motor tested good. Air baffle tested good. Condenser motor was operating as designed. Verified compressor was receiving proper voltage it was not starting. Found bad starter and cap. Replaced starter and cap, tested unit, unit is working good. Advised customer to put glass of water in FC and wait till water is frozen before using unit. No leaks detected at time of service. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 01/20/2021
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on job for complaints of error code. Ran diagnostics and found code f1e5 inverter error. Replaced both inverter and magnetron.
Near Spicewood, TX 78669
Brandon
Job Details: 01/20/2021
RANGE JENN-AIR JIS1450DS2 "Arrived on site for customer complaint of unit beeping randomly, UI not allowing the burners to get below setting 3 and sometimes randomly not powering on. Ordering Display control and documented with tech line. SR7729791369; ordrng 1 W10808072 (Display/UI)"
Near Austin, TX 78747
Richard
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite for the refrigerator roller damaged. During inspection found that the left lower corner of the refrigerator is caved in causing the issue.
Near Temple, TX 76502
Tyler
Job Details: 01/20/2021
RANGE MAYTAG MER6870AAQ Arrived on site for range with the front right burner not turning on all the way. I’m disassembling and further inspection I found that the unit was receiving proper voltage from the infinite switch and these small portion of the dual burner was working but the upper half was broken due to the insulation around the element coil itself breaking due to age and falling on the coil and causing it to burn out. I got a HS approval and install the new burner element and retest of the unit I have to reassembly and verify that burner is now fully functional as design as well as the rest of the range. Call complete
Near Seguin, TX 78155
Noah D
Job Details: 01/20/2021
WASHER AMANA NTW4516FW3 "Arrived on site to inspect washer for burning smell, upon inspection found the washer draining constantly while plugged in, will need control to fix issues, please send pump as well. Office to reschedule ; ordrng 1 W11101098 (CONTROL )"
Near New Braunfels, TX 78132
Andrew
Job Details: 01/20/2021
WASHER MAYTAG MHW5630HW0 "Arrived on site to replace dispenser assembly and water level switch from previous diagnosis. Tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Round Rock, TX 78665
Andy
Job Details: 01/20/2021
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop yellow flames and burner not lighting properly. Tested and inspected unit and found burner igniting issues due to cracked knob. Removed failed part and replaced with new. Tested unit for yellow flame and found flames to be normal. Asked customer if they had a humidifier or dehumidifier and customer stated that they did and had it on and close by when flames were yellow. Instructed customer on the fact that this effects the flames. No other repairs are needed at this time. No gas leaks present at time of service.
Near Pflugerville, TX 78660
Kayman
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking onto floor. Upon inspection I found a puddle of water at the front of the unit behind the toe plate. I ran a diagnostics cycle and found the outside of the inlet valve collecting moisture. I replaced the valve and re tested. I found the unit was still slightly leaking from the reservoir under the door. I found the unit leaning slightly toward so I raised the front feet to favor the back end more. I tested the unit again and no leaks were detected while onsite.
Near Seguin, TX 78155
Chase
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW5620HW1
Near Austin, TX 78731
Luis
Job Details: 01/20/2021
REFRIGERATOR KITCHENAID KBSN602ESS01 "Arrived on site for cooling complaint. Fresh food temp reading 57 checked temp with probe reading 45° replaced fresh food thermistor,ran diagnostics fan running bimetal passed,heater powered on. If problem continues will need control kit W10849800"
Near Spicewood, TX 78669
Jacob
Job Details: 01/20/2021
OVEN WHIRLPOOL WOS51EC0HS02 Arrived onsite to replace parts ordered by previous tech. Replaced console. Tested unit. Unit tested good. No issues at this time. Also let customer know to not put aluminum foil at the bottom of the unit because it can cause the unit to not get any hotter when getting up to temperature. Job complete
Near Austin, TX 78737
Brandon
Job Details: 01/19/2021
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of upper oven not heating properly, found failed sensor, I replaced sensor, unit tested good."
Near Round Rock, TX 78664
Wesley
Job Details: 01/19/2021
DRYER AMANA NED4655EW1 Arrived onsite and repaired the dryer noise issue by replacing chute and back panel. All checks good.
Near Pflugerville, TX 78660
Matthew
Job Details: 01/19/2021
DRYER MAYTAG MEDB765FW0 "Arrived onsite to replace previously diagnosed parts. Replaced element, tested unit and unit is functioning properly. Job complete"
Near Georgetown, TX 78628
Lou
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL EB9SHKXVQ05 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=10 degrees and RC=38 degrees. Placed unit in diagnostics and tested and the unit is operating as designed other than the damper control. I found the damper control motor loud when opening and closing. FC evaporator has a good frost pattern. I removed and replaced the damper control and retested. Unit is operating as designed. No water connections to the unit, job completed."
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW7000DW4 Arrived on site to install previously diagnosed parts. Removed lid latch and installed new lid latch. Tested drain pump and it was draining as designed. Drain pump will not be replaced. Ran through diagnostics cycle and no error codes came on. Washer making normal noises as it goes through each cycle. No further repairs needed. No leaks detected. Job completed
Near Bastrop, TX 78602
Andy
Job Details: 01/19/2021
COOKTOP GE JGP389WEV3WW Arrived on site to install previously diagnosed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Round Rock, TX 78681
David S
Job Details: 01/19/2021
WASHER MAYTAG MHW5630HC2 While on site to diagnose the dry. The customer stated the washing machine wasn’t draining. I inspected the unit and work area. I tested the drain pump and could not hear it going. I gained access to the drain pump and found it not connected properly. I reinstalled the drain pump and reseated all the connections. I tested the unit. It is now working as designed. Job complete.
Near Leander, TX 78641
Dona
Job Details: 01/19/2021
OVEN WHIRLPOOL RBD305PVS02 "found customer said that the lower oven was running a little hot, walked customer through a calibration on the lower oven- Everything else is working well according to the customer No need for Dispatch on this unit."
Near Dripping Springs, TX 78620
Robert
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL ED5FHAXSL01 Arrived on job for complaints of freezer temperature warm. Removed evaporator cover and discovered almost no frost pattern took picture.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect icemaker for not making ice, upon inspection found the icemaker overfilled, cleared icemaker and tested, all functions returned. Instructed customer on proper use. Complete"
Near Austin, TX 78753
Matthew
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL ASI2175GRS01 "Arrived onsite to replace previously diagnosed parts. Replaced harness, tested unit and ice maker would complete test but not receive water. Valve would not energize. Need to order and replace valve. While inspecting, found frozen drain line. Cleared drain line to avoid overflow in freezer compartment ; ordrng 1 WPW10179146 (valve-inlt)"
Near Smithville, TX 78957
Andy
Job Details: 01/19/2021
OVEN WHIRLPOOL KEBC207KBT0 Arrived on site to install previously diagnosed blower fans. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/19/2021
WASHER MAYTAG MVW6230HW0 "Arrived on site to inspect washer for screeching noise during spin, upon inspection found the screeching noise appeared as the drum spun to maximum speed.spoke with Techline and was instructed to change actuator, motor and cam. Office to reschedule ; ordrng 1 W10677723 (MOTOR ) and 1 W10815026 (ACTUATOR )"
Near Kingsland, TX 78639
Cliff
Job Details: 01/19/2021
ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site to diagnose an ice machine that is not producing. Found water flow slow into unit caused by faulty water valve. Replaced valve and tested unit. Found all this functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Robert
Job Details: 01/19/2021
COOKTOP KITCHENAID KCGS556ESS02 Arrived on job for complaints of flames too high. Found the flame setting not adjusted after changing to LP. Adjusted the valve flow to gain access to a simmer flame.
Near San Marcos, TX 78666
Richard
Job Details: 01/19/2021
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the water valve is not working. Which ruined the recirculating pump. Water pressure is good. Will need to replace valve and pump on next visit. Ordering parts and office to schedule ; ordrng 1 W10897719 (Valve)
Near Austin, TX 78739
Leonardo
Job Details: 01/19/2021
COOKTOP MAYTAG MGR4451BDS Arrived on site to test unit for oven not working. Test unit and found bad igniter ordering new igniter and valve office to reschedule. ; ordrng 1 7400749 (IGNITER ) and 1 WP74009891 (VALVE)
Near Niederwald, TX 78640
Leonardo
Job Details: 01/19/2021
VENTHOOD WHIRLPOOL UXT4230ADS2S Arrived on site to test unit for cold air coming from out side. Test unit and found unit missing the damper. Ordering new damper advised customer we could order it but not install it. Builder will have to get someone to install it. Just drop the part off at the door. Office to reschedule ; ordrng 1 WPW10291572 (DAMPER )
Near Liberty Hill, TX 78642
Lou
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WMH73521CS5 "Arrived on site to inspect microwave not starting properly. Upon further inspection, tenant advised that they have to open and close the door several TVs of,the unit to operate and sometimes when opening the door, the interior light won’t come on. Per service pointer #W11245251, the interlock assembly needs to be replaced. I removed and replaced the interlock assembly and tested and unit is operating as designed. Job completed."
Near Austin, TX 78731
Wesley
Job Details: 01/19/2021
DISHWASHER KITCHENAID KDTE104ESS2 Arrived onsite and found bad sump and motor. Unit is now operating as designed.
Near Round Rock, TX 78664
Wesley
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04 arrived onsite and found customer complai11nt of door alignment issue. Unit within tolerances. Tailored alignment to customer preference and referred customer to customer service for further complaints. Installation is correct and alignment is within tolerances.
Near Austin, TX 78723
Matthew
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived onsite for broken socket. Upon inspection found unit had faulty light housing. Replaced housing, tested unit and unit is functioning properly. Job complete"
Near Wimberley, TX 78676
Andrew
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "Arrived on site to test unit for not cooling. Found both RC and FC evap motors are good. I was only able to get resistance off two windings. The other read open. Also noticed the highest voltage reading I was able to get was 70vac to compressor. compressor(W11393142), crimp kit, Orion control(W11336586), access valves, sealed system tech will be needed."
Near Pflugerville, TX 78660
Kayman
Job Details: 01/19/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for range with burners not igniting. Upon arrival I found 2 of the front burner caps missing. I also found the unit to only have 1 oven rack installed I will need to inquire with the office as to whether this model only comes with 1 rack I am ordering the front caps (WPW10183368) x 2 and a oven rack (WPW10550642) just Incase. Office to R/S.; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10550642 (rack-oven)
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to treplace control, overflow switch, pump and motor from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Meadowlakes, TX 78654
Cliff
Job Details: 01/19/2021
WASHER MAYTAG mvwb765fw1 Arrived on site to diagnose a washer lid is not draining. Tested unit and found wire disconnected from drain pump. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/19/2021
DISHWASHER KITCHENAID KDFE104HWH0 "Arrived on site to inspect dishwasher for not starting, upon inspection found the latch not connecting correctly, replaced latch and found no change, bent left side hinge and door sat correctly. All functions returned. Complete"
Near New Braunfels, TX 78132
Noah D
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect oven for heating issues, upon inspection found the console intermittently working, replaced console and tested. All functions returned. Complete"
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/19/2021
RANGE WHIRLPOOL RF263LXTQ1 "Arrived on site to test unit for burner issues. Found all four burners not heating properly. Replaced all four infinite switches, tested unit, unit works good. Removed oven build and cover. Verified lamp socket is receiving proper voltage. Customer did not have a build to reinsert. Advised customer on how to replace bulb. Job complete."
Near Austin, TX 78756
Matthew
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived onsite for fridge temperature not cooling properly. Ran diagnostics and found thermistor readings out of range. Called tech line to verify. Thermistor readings at 12.6 k ohms, temp would be at 18-20 degrees. Tested in water and should have read 3k ohms @70 degrease . SR7729778401. Ordering replacement thermistor and control just in case. ; ordrng 2 W10316760 (thermistor)s and 1 WPW10746274 (cntrl-elec)"
Near New Braunfels, TX 78130
Richard
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL JF42NXFXDW02 Arrived onsite for the refrigerator freezer section has frost build up. Removed ice build up and had to readjust the freezer door. It was not installed correctly. Freezer door has been adjusted and is now sealing. Complete
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site to test unit for broken RC handle. Replaced handle, tested unit, unit works good. Job complete."
Near Austin, TX 78749
Brandon
Job Details: 01/19/2021
DRYER WHIRLPOOL WED5620HW0 "Arrived on site for customer complaint of unit not powering on, found power supply good, I disconnected UI wire harness and tested for power at control, power to UI tested good, I plugged UI back in, unit tested good. Customer has a venting issue, instructed customer to have vent cleaned, and if possible have handyman change position of wall vent to better align with dryer.
Near Driftwood, TX 78619
Robert
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WSR57R180M02 Arrived on job for complaints of refrigerator temperature. Removed the evaporator cover and found almost no frost pattern.; ordrng 1 W1013759 (DRYER ) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 W11125124 (compressor)
Near Pflugerville, TX 78660
Kayman
Job Details: 01/19/2021
DRYER MAYTAG MED5500FW0 Arrived onsite for dryer taking multiple cycles to dry a load. Upon inspection I found the vent test kit showing bad ventilation or airflow restriction. I went around to the outside vent port and could not verify airflow. I advised the customer that they would need the vents serviced to clear any obstructions.
Near , TX 78681
David S
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for freezer not cooling. I inspected the unit and work area. I gained access to the evaporator and found a partial frost pattern. See so quick pic. I gained access to the compressor and tested voltage. I found 120v to the start device. I found .9 amp draw while the compressor was running. I homed out the compressor and found the winding within range. I put in my test start device and found no change in the cooling after several minuets. The fridge needs a sealed system repair. I am ordering the compressor, evaporator, and UV dryer. The office will reschedule when we have an eta on the parts. ; ordrng 1 2188823 (evaporator) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)"
Near Jarrell, TX 76571
James
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site and found thermistor reading open. Installed new thermistor and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 01/19/2021
WASHER AMANA NTW4516FW3 "Arrived on site for washer making a banging sound durning cycle. Performed diagnostics mode and checked fault codes, no faults. Ran automatic test cycle and monitored operation. Inspected gearcase and clutch, no abnormal wear and tear. Performed manual test cycle and switch back and forth to agitation and spin. Found no mechanical failures. Called Whirlpool tech support and spoke with Andrew. Went over previous testing and rechecked insulation. All tested good, no water leaks detected. Sr#7729777501."
Near San Marcos, TX 78666
Richard
Job Details: 01/19/2021
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer not spinning properly. During testing found that the bearing is starting to seize up causing the spinning issue. Will need to replace tub and basket assembly, control, stator, rotor.
Near Pflugerville, TX 78660
Matthew
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived onsite for ice maker not making ice. Upon inspection found frozen inlet line. Defrosted line tested unit, and unit is functioning properly. Job complete"
Near Round Rock, TX 78665
Kayman
Job Details: 01/19/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for wall oven that won’t turn off. Upon inspection I found the unit powered on and functioning as designed. The customer stated that it doesn’t happen every time the oven is being used but happens often. I found multiple stored error codes for control to UI state status. I am ordering a main control and console for repair. Ordering console (W11297709) main control (W11261167). Office to R/S due to part availability. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297709 (console)
Near Austin, TX 78732
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Arrived on site to install parts prev diagnosed for unit not defrosting. Replaced main control,installed updated drain tube kit,installed a 60° defrost bimetal. . ; used 1 Wp2182381 (Bimetal) from stock"
Near Round Rock, TX 78665
Kayman
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived onsite for dishwasher leaking while in use. Upon inspection I found the unit would leak from the reservoir when the motor was engaged. It sprays out and over the reservoir. I tried leveling the unit but it did not help. I found the reservior warped in the middle allowing water to pass by. The unit will need a new tub for repair.
Near Austin, TX 78734
Luis
Job Details: 01/19/2021
REFRIGERATOR GE ZISW480DXA "Arrived on site for no cool. Fans running compressor not powering on,checked voltage good ac volts @120 and dc @11.5 diagnosed a defective inverter control. Installed a new inverter powered unit on compressor powered on."
Near Leander, TX 78645
Tommy
Job Details: 01/19/2021
OVEN KITCHENAID KOST100ESS04 Arrived onsite for foil stuck in bottom of oven. Upon arrival found unit had foil in the bottom showed customer on page 9 of owners manual that unit does not operate with foil. Customer was understanding. Job Completed.
Near Austin, TX 78745
Leonardo
Job Details: 01/19/2021
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for door coming apart. Test unit and found stainless separating from glass on right side. Replaced front panel test unit and unit test good job complete.
Near Austin, TX 78717
Justin
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to install previously diagnosed parts. Installed new pads and found unit working as designed. Also found a slight clicking noise when opening the door. I found some extra plastic film from factory on bottom of the door making the noise.
Near Austin, TX 78747
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for no ice. Ran diagnostics,ice bucket switch passed,thermistor passed,ran harvest passed ice dumped to bucket,ran fill test passed."
Near New Braunfels, TX 78132
Richard
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived onsite for the refrigerator ice door leaking water. During testing found that there were pieces of crushed ice causing the ice door to not close properly. Removed ice debris and ice door is now sealing properly. Explained to the customer on how the ice dispenser works and advised customer to use the cube function after using the crushed ice function so that it can remove any remaining ice that may get caught in the chute. Complete
Near Round Rock, TX 78681
David S
Job Details: 01/19/2021
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site for vent hood latch not working. I inspected the unit. I installed the correct size screw for the latch. I tested the latch and it is now working as designed. Job complete.
Near Round Rock, TX 78664
Wesley
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite and repaired fridge by replacing separator and ice bin. Advised customer on repair. All checks good.
Near Lago Vista, TX 78645
Tommy
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for previously diagnosed parts. Upon arrival replaced adjusters and tested. Unit is now operating as designed. Job Completed.
Near Bee Cave, TX 78738
Luis
Job Details: 01/19/2021
REFRIGERATOR MAYTAG MSS25N4MKZ01 "Arrived on site for cooling complaint. Found freezer temp reading 32° with temp set to highest. Removed cover,adjusted control to lowest setting then back to highest setting and unit powered on,fan running good. Diagnosed unit will need thermistors and control ; ordrng 1 W11190849 (Control) and 2 WPW10384183 (Thermistor)s"
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previously diagnosed part. When installing the pivot clip I barely placed any pressure installing it and it snapped. Will need to order another pivot clip to complete the repair. Ive ordered two clips this time just in case. ; ordrng 2 W10919676 (Pivot clip)s
Near Buda, TX 78610
Leonardo
Job Details: 01/19/2021
DISHWASHER GE GSD4060V00SS Arrived on site to test unit for unit leaking. Test unit and couldn’t duplicate the issue no leaks present at this time. Customer said his ice maker Froze last week so it could of been water from the frozen line job complete.
Near Leander, TX 78641
Tommy
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite for rc door not same as fc. Found fc gasket sucked in further. Ordering new fc gasket and rescheduling ; ordrng 1 W10136735 (Gasket)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/19/2021
WINE COOLER WHIRLPOOL KUWS24RSSS01
Near San Marcos, TX 78666
Richard
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL ED2LHAXMB00 Arrived onsite for the refrigerator ice maker not making ice. During testing found that the infrared control was bad. Replaced control and ice maker cycle and filled with water. Complete
Near Austin, TX 78717
Justin
Job Details: 01/19/2021
WASHER KENMORE 796.4107231 Arrived on site for a front load washer that was throwing a UE error code. Upon arrival customer stated they could only wash very small loads and nothing that would absorb a lot of water. The error would only occur at the end of the cycle. I gained access to the stator and hall sensor and found both good. I could find no physical issue with shocks or harness. I put unit into test mode and ran an isolated high spin speed and could hear no abnormal sounds. Upon further inspection I found unit was un-level due to floor. The unit also had a dryer stacked on top and I found that the stacking kit had come lose allowing the dryer to slide around on top. I advised customer on my findings.
Near Cedar Park, TX 78613
Justin
Job Details: 01/19/2021
DISHWASHER GE PDP715SYN0FS Arrived on site for a dishwasher with a leak. Upon further inspection I found leak on wash pump. I installed new wash pump and tested unit. Unit no longer leaking. Call complete.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site to install previously diagnosed part. Removed filter head and installed new filter head. New filter head had a pinhole leak in the water tube. Ordering another filter head to return and complete the repair. ; ordrng 1 W11346623 (Filter head)
Near Georgetown, TX 78633
James
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site and installed new control. Set clock and tested operation. Unit tests good. Job complete
Near Buda, TX 78610
Brandon
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of no ice, found E2 error code in diagnostic mode test 56. I reset control and ran ice harvest test 57, ice maker failed, I replaced ice maker, unit tested good and passed all tests
Near Jarrell, TX 76537
James
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS311SDHM05 Arrived on site and found rust on fresh food door and freezer door. Unit will need both doors to repair. ; ordrng 1 LW11258439 (DOOR FREEZER) and 1 LW11259517 (dor-fip)