"WTW4855HW3 verified pressure fault and drain pump running continuously. Removed and replaced control board W11607637. Ran calibration test and auto test. Washer filled, agitated, and drained. No leaks detected."

"WDP540HAMZ4 Arrived on site for a dishwasher having rust. On arrival, the client asked if I had booties. I said yes, they were in my hand. Then, the clients wife asked if I could put trash bags on my booties. I said no, I can't do that. Then I offered that I could use new booties . They said yes, no problem ,then I was putting them on and the client asked if I could take my shoes off. I said I couldn't do that. I took a picture of the serial number them client asked how long is it going to take to replace the part. I said I wasn't sure I didn't want to rush . Then the client said it was her child's birthday and she wanted to reschedule. The client said he wanted to reschedule for 11/20/25. No water leaks visible from main water supply. The client didn't sign.; schdld next appmnt for 11/20 THU !"

"WRS325SDHZ04 Arrived on site for a refrigerator with frost on the back. On arrival I verified the issue fill tube for icemaker was lose pouring water down the back side. I zip tied the fill tube, then I removed all ice buildup, then tested ,product is working as its designed no water leaks visible from main water supply no parts used."

"Arrived on site to replace previously diagnosed left RC door, dual valve, ice maker and UI, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11518699, W11658802, W11330971, W11482383"

"WFES3030RS0 Arrived on site for a range not working. On arrival, I verified the issue range tripping breaker. I removed the ground wire and then preheated to five hundred degrees. The temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97 . I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed with no parts used. I recommend that the client contact the gfci breaker company for information on the correct gfci breaker for the range. I also recommend contacting the home builder to replace the gfci breaker. I'll be calling whirlpool safety to notify my findings. Case # 21222672"

"Arrived on site to replace previously diagnosed dual valve, auger and impeller, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11671282, WWP63052-2, W11548535"

"Arrived on site to diagnose microwave not powering on. Verified unit was properly connected but showed no signs of operation. Pulled the unit out from the cabinet to access the power source. Tested the outlet and confirmed proper voltage present. Plugged the microwave into a separate, known working outlet and found the unit still unresponsive. Accessed internal components and found no power passing through the filter board. Further inspection revealed a failed filter board and control board preventing the unit from powering on. Advised that both components will need replacement to restore function. Job complete."

"Washer WTW4816FW3. Found tub full of water; customer stated unit would not drain. Put unit into drain/spin. Verified drain pump hummed but did not operate. Checked voltage and found 120 volts to drain pump. Ohm'd out drain pump and found open winding. Removed and replaced drain pump W10919003. Ran unit through auto test; washer filled, agitated, drained, and spun. No, leaks detected at time of service."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace all three spray arms. However, upon arrival, the customer had performed a wash cycle, and it had completed, and I found moisture on the control panel on the right side. I opened the unit door and found water streaks down the right side of the inner door panel. After further inspection, I found the door gasket is not sealing properly in the upper right and left corners, and I found moisture in the upper right corner on the outside of the gasket on the tub. I advised the tenant of my findings as well as the front office staff. I am ordering the door gasket and support and office to schedule return service. Tenant asks that the return service be scheduled on a Thursday due to him having a large dog in the home. ; ordrng 1 W11690846 (Tub/door gasket) and 1 W11693589 (Gasket support) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ON A THURSDAY)"

"Arrived on site to diagnose dishwasher FDB1500IFC0 for home warranty. Upon further inspection, the customer advised that the unit gets very loud during a wash cycle, and it's not cleaning the dishes very well. I placed the unit in diag and tested and found the motor was very loud during a wash cycle. The spray arms are moving, the dispenser is functioning, the valve is opening, and the tub is filling properly. Also found is that the element is getting hot as designed. I inspected the motor and found rust on the clamp and on the motor housing. I advised the customer of my findings and advised that I would report these findings to the office, and they will forward them to the home warranty. No water leaks were observed during service, and no parts installed, job completed."

"Arrived on site for refrigerator not cooling or making ice. On arrival confirmed confirmed failure and found evap fan motor broken and also missing the vibration grommets. I also found the holes to the ice maker in the liner damage, which is why one of the screws was not holding the ice maker in place and it had fallen out again. I replaced wpw10464673 motor i found a air circulation returned to the rest of the unit and informed customer to allow twenty four hours for unit to stabilize temps and make ice.And i'm ordering the WP2264462 gromets(2x). I added a temporary support to the fan for it to work until we return. Customer is going to call within the next 24-48 hours on an update on how the ice maker and cooling process are going In case we need to return with any extra parts as well. On return, the unit will also need to be leveled.In order to fix the upper rc door issues Rescheduled customer for 10-21-25; ordrng 2 WP2264462 (Grommets)s"

"Arrived on site for not dispensing water or no ice. Tested dispenser no water flow installed bypass water flowing per customer new filter diagnosed a defective filter head. Replaced filter head turned on water source checked connections no leaks,ran water dispenser passed icemaker filled with water. No one available for signature. W11346623"

"Arrived on site to replace the sump and motor assembly and heating element per service pointer. Removed the old sump and motor assembly and heating element, and installed the new updated components. Reassembled the unit and ran a full diagnostic cycle to verify operation. Confirmed that the unit is now filling, washing, and draining properly. Heating element is activating as designed, and the water is reaching proper temperature. No leaks were found during testing. Unit is operating as designed. Job complete."

Arrived on site for oven not working. Cooktop works. Control is showing f2e1 error. Cleared and verified bake works but could came back after 30 sec. This is a shorted keypad. Replaced control board. Verified operation. Call complete. W11159621

"Arrived on site formdryer not tumbling, or heating . Found highlight fuse blown . Thermal, and heater checked normal. Replaced hi limit . Found blower wheel not attached to motor shaft . Threads on shaft are stripped . Replaced motor and blower , also found rollers are worn . Replaced rollers , pulley from repair kit . Dryer is tumbling normally . Unit is still not heating . Found timer stuck in air dryer. Replaced timer. Unit is now heating and tumbling properly . Cleaned lint out of cabinet and blower housing . Parts used WP694089,W11043389, 279827, 279816,4392065. Job complete"

Arrived on site for range showing error. Found f3e0 showing on display. Removed back panel. At sensor I'm reading 1.1 k ohms. Good through wiring. Accessed control and found red harness with the 2 purple wires was not connected. Connected and test. Working as designed. Call complete. No parts.

Arrived on site for a WDT730HAMZ1 dishwasher not draining. Found the pump wasn't working. I replaced the pump w10876537 and tested in factory mode. Unit is operating as designed. No leaks detected while on site

Arrived on WRS315SDHZ19 not dispensing ice. I found the dispenser motor not running. Verified it was getting voltage indicating the motor has failed. Replaced the motor and unit now dispenses ice as designed. No leaks. Call complete. Installed W11671282 MOTOR.

"Arrived on site for washer not working properly. On arrivql found the folling error codes in diagnostic:F0e3, f0e5, f0e4, f7e8, f2e1. I then found water valve thermistor failing, suspends were causing tub to bounce extremely fast even when empty. The harness stretched and and I lost voltage to motor at one point during tests through the harness. I found gearcase leaking oil. Couldn't remove washplate. Im ordering W11393685 gearcase, w10752187 screw, w10752283 washplate, w11130532 harness, w11165546 inlet valve, i rescheduled customer for 10.22.25; ordrng 1 W11393685 (Gearcase) and 1 w10752187 (Screw) and 1 w10752283 (Washplate) and 1 w11130532 (Harness)"

Arrived to 1202 unable to enter unit due to door being locked from inside unable to reach occupant. Will need office to reschedule ; O-emld tckt

Arrived on site for a washer MVW7232HW2 getting f2e2 error code. I confirmed the error and tested the unit. The control is already ordered so the office will need to reschedule when the control arrives. ; O-emld tckt

"Arrived on site for refrigerator not cooling. On rival found evaporator fan and condenser fan running, as well as compressor running. But during test, I found the unit had a sealed system failure and frost pattern wasn't formed at all. I am ordering W10233960 compressor, w10805418 discharge tube, w10143759 uv dryer, W11506635 access valve, w10314606 evap coil, office to reschedule once availability of parts is known; ordrng 1 W10233960 (Compressor) and 1 w10805418 (Discharge tube) and 1 w10143759 (Uv dryer) and 1 W11506635 (Access valve) and 1 w10314606 (Evap coil)"

"Arrived on site to unit 272. Diagnosed a defective freezer door,removed defective door installed new door tested door operation unit working as designed. No one available for signature. Lw11026355"

Arrived on site for dishwasher making noise. Entered diagnostics and found no errors. Ran automatic test cycle and all components pass. Working as designed. No noises heard. Call complete

Arrived on site for a MEDP576KW1 dryer shutting off after 10 minutes. Customer said they only use timed dry and that it also turned on by itself. I ran the unit for 20 minutes without it shutting off in timed dry. I cleaned the moisture sensor and replaced the timer wpw10185992 for good measure. The power at the terminal block is correct. Unit is heating and tumbling as designed.

"Arrived on site to diagnose microwave WMH31017HS12 with possible noise issues. Customer clarified that sometimes the end tone sounded a bit different when finishing cook cycles. Tested the unit and found it heated everything properly, with no change in the tone. This would not affect function and is likely working as designed. No repair needed. All items working as designed."

"Arrived on-site for washer with a burning smell and a squealing That's intermittent. On arrival, after running the spin cycle at high speed, I was able to confirm the intermittent noise. Upon further inspection, I found the motor had failed and was overheating and had stretched the belt out, causing the squeak. I replace w 11026785 motor and w11239857 belt. Retested, washer and found it working as design call complete"

Arrived on site to to install previously diagnosed and ordered part. I installed the new tub and reassembled the dishwasher. I tested the dishwasher and it is now operating as designed. No water leaks observed during service. W11513977

"WRS321SDHZ08 Arrived on site from previous visit to install parts. I installed a water tube, valve, ss fc door, and water housing. Then I tested no water leaks visible from the main water supply. Product works as it's designed."

"Arrived on site to install previously ordered part. Upon arrival, test resistance of drain pump at control and is 1 ohm. Should be about 20 ohm. I inspected drain pump and windings on motor are crushed. Uploaded picture on SD. I connected new drain pump and test resistance at control and is 20 ohm. Proceeded to replaced drain pump W10919003. I inspected and test harness and there are no breaks or short to ground issues. I proceeded to replace control W11603811. I test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gasket (W11624959) and recirculating pump (W11542867). Applied power and initiated a max ice cycle, verified proper water fill and recirculation sequence after flush cycle was completed. Observed ice sheet formation on the evaporator plate confirming normal operation. Verified gasket alignment and sealing integrity. Unit is now running as designed, no leaks detected, job complete."

"Arrived to 2308 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on WDT730PAHZ0 for dishwasher not cleaning dishes. Upon arrival I found a F7E1 no heat error. Ran the unit and pump and motor is working as designed but no heat is occurring. I found the element visibly broken and not closing the circuit to heat. I replaced the element and tested unit while observing for leaks. No leaks occurred and unit now operates as designed. Call complete. Installed W10518394 Heater.

"Arrived onsite WEE515S0LS3 unit 2777 for oven not consistently heating and found oven door not consistently depressing door switch. Repaired by adjuetingndoor alignment for proper switch actuation. Unit is now operating as designed. No parts, no signer available"

"Arrived to 5302 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on WED5720RR0 not tumbling. I hear the motor running but no tumbling. I found the belt snapped. Replaced the belt and made customer aware there is an electrical issue with the L1-L2=123 L1-N=123 L2-N-247 N-G=0 and both L1 and L2 to Ground is 123. Customer is aware and will have it checked. Call complete. Installed 4392067 repair kit. Filled out checklist.

Arrived on WTW4855HW3 washer drain running. I found a F3E1 pressure sensor failure present. Under code S153EB I replaced the W11607637 Control and tested unit. Unit now operates as designed and no further issues are present. No leaks. Call complete.

Arrived on site to test unit for unit not starting. Test unit and found unit not getting power correctly. Test unit and found loose connection at the board. Secured connection test unit and unit test good job c?mplete.

"Arrived to 7205 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived on site to test unit for burning smell. Test unit by heating water and no burning smell. Checked all wires and no wires burned up. Could not duplicate the problem at this time.

"Arrived on site for door not closing properly. Upon arrival, found hinges to the faulty with the door. Proceeded to replace WP8563965 hinge, WP8572974 hinge, W11404293 screw (2), and W11101059 lid. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on site to unit 604 for not freezing correctly. Checked temp after 5 min temp staying at 13 removed cover weak frost pattern ordering a new compressor and evaporator in case needed. ; ordrng 1 W11579351 (Evaporator) and 1 W11557671 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600a (R600a)

Arrived on site to unit 302 for not freezing correctly. Checked temp after 5 min temp staying at 16 removed cover weak frost pattern ordering a new compressor and evaporator in case needed. ; ordrng 1 W11557671 (Compressor) and 1 W11579351 (Evaporator) and 1 Wpw10143769 (Drier) and 1 W11506635 (Access valve)

"Arrived on site for unit not making ice. Upon arrival, reset ice maker and found valve buzzing but no water dispensing. Proceeded to replace W11766865 valve and confirmed water is coming out of main shut off. Tested unit and still same issue. Proceeded to inspect fill tube and found fill tube frozen. Suspecting valve was weeping causing line to freeze. Thawed fill tube and retested and now unit is functioning as designed. No water leaks detected at this time"

Arrived on site to install previously diagnosed control to resolve no start issue for washer WTW4816FW3. Replaced the control with new main control board W11603810. Advised customer on 2-step behavior change to start the unit. Found no errors after control replacement and all functions worked as designed. No water leaks present. Repair completed.

Arrived on KRFC704FPS07 refrigerator for crack on right corner. I found the crack on the right corner and both sides to have rough etching. Spoke with techline and they stated as of right now it is cosmetic damage. They stated they can call whirlpool customer service as of now it is not affecting functionality. Was given a case number and gave to customer 21264552. Call complete.

Arrived onsite for WDP540HAMZ2 and used tub W10909756 to repair tub leak. Unit is now operating as designed. No leaks. Advised maintenance on repair.

"Arrived on site transfered parts from existing divider to new divider with a new auger motor,washer and impeller reassembled unit ran ice dispenser unit working as designed. Wp63052-2,w11378860,w11671282,wpw10309864"

"Arrived on site to inspect refrigerator WRT518SZFM05 noises. Upon further inspection, the customer advised that the refrigerator is making loud popping or cracking noises and gas like noises. I found the unit is cooling properly, and currently, the evap fan is functioning. I placed the unit in diagnostics and tested the defrost mode. During this time, the unit began to make some popping noises that the customer described, but not as loud. Also, during the defrost test, I had the customer listen to the noises being made, and when water would hit the defrost element, it would make a hissing or gas like noise that the customer described. I advised that the unit is going to make noises that may seem odd, but as of now, the unit is operating as designed. No water leaks were observed during service, and no parts were installed. Job completed."

Arrived onsite WTW5010LW0 for unresponsive. Unit reset and worked fine for me during all testing. Household does not have ventilation at this time and advised measures would have to be taken to prevent moisture related interference with normal functions. All base functions operating as designed. No error codes. No parts. No leaks observed at time of service.

Arrived on site for a WRS315SDHZ08 refrigerator making sounds. Found ice build up at the evaporator fan causing the noise. I removed the ice and installed a tube extension wpw10496649. Valve isn't seeping. Unit is working as designed. No leaks detected while on site.

"Arrived on site for refrigerator not getting cold. Freezer is working, and the unit is making ice. No air flow to refrigerator. Went into a fan and baffle test. Confirmed baffle and fans working. Air is coming into the refrigerator in test 3. The return air is not frozen. Access the control refrigerator thermistor at 3k. Found compressor and condenser dirty. cleaned condenser. Ordering new control. Office will call to schedule. ; O-emld tckt"

Arrived on site. Powered unit on compressor not powering on installed a test starter device same issue diagnosed a defective compressor ordering a new compressor. ; ordrng 1 WP2188823 (Evaporator) and 1 W10233960 (Compressor) and 1 W11678305 (Precooler) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

Arrived onsite JGRP436HL05 and found unit operating with failed door alignment bent left hinge. Replaced door hinge W11568941 and adjusted door. Unit is now operating as designed. Observed proper preheat and found unit maintaining temperature also. Advised customer on repair.

Arrived on site for a WTW8127LW0 washer not filling. Found that the valve is getting 120v but the cold valve is very weak. I replaced the valve w11220230 and tested again. Unit is filling as designed. No leaks detected while on site.

Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.

"Arrivec on site for refrigerator not making ice or dispensing water. On whisk I found ice maker stuck in harvest loop and never filling but water was still frozen in fill cup.(photos in sd). I also found the filter head failing, and I replaced icemaker and filterhead, then reassembled and tested the dispenser and ice maker, and found it all working as design with no leaks call, complete. Used w10882923 ice maker, w11346622 res."

"Arrived on site to inspect unit WED5720RW0 for reported cosmetic damage. Upon inspection found top panel dented (see attached images). No additional cosmetic or functional damage observed to surrounding panels or components. Will need to replace top panel to restore proper cosmetic condition. Builder not on site for signature. Ordering part, no parts installed, office to reschedule.; ordrng 1 WPW10208383 (Top)"

"Arrived on site to test unit for not working properly, customer stated that RC stops cooling and then a few days later start cooling again, tested unit found som frost causing damper not to work properly, replaced damper and RC thermistor as precautionary and tested, damper is now cycling properly, advised customer to monitor, at this time unit is running as designed no leaks detected job complete installed W11663222, W11679636"

"Arrived onsite for WDT730HAMZ1 dishwasher not turning on. Upon arrival, flipped the switch above the unit which powered on the unit. Ran diagnostics, no error codes and test cycle ran as designed. No leaks observed, job complete."

"Arrived on site to inspect washer MVW6200KW2 getting off balanced. Upon further inspection, the customer provided a few videos of the issue they've been experiencing, and it appears, from the noise, that the cam is slipping and grinding. I placed the unit in diagnostics showing error code F7E1-tachometer missing. I cleared the code and continued with testing and found the unit is making abnormal noises from underneath, and it's not agitating or spinning. I pushed down on the tub assembly, and when the tub bounced back up, it moved forward to the left. I inspected the suspension rods and found the front left slightly bent. I removed and replaced the suspension rods and then tilted the unit back and found the pulley shield badly damaged and belt shavings and gearcase oil on it. I removed the shield to find the belt hanging off of the gearcase assembly, gearcase oil on the cam assembly, and the motor belt pulley badly worn. I placed the belt back in position and found that when turning the motor, the motor belt pulley is so badly worn, it's grabbing the belt and causing it to fall off. I disassembled the unit and removed and replaced the gearcase, cam, and belt and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. I am ordering the motor, shield, belt, and cam assembly and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 10/20/25. No water leaks were observed during service. W10721967, W11449840, W11396716, WPW10006384; ordrng 1 W11409708 (Shield) and 1 W11026785 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Splutch)"

"Arrived on site to test unit for not working properly tested unit found latch constantly clicking but not engaging, replaced latch and tested unit is now running as designed no leaks detected job complete installed W11565030"

"Arrived onsite for WRT541SZDM03 refrigerator not cooling. Upon arrival, noticed both sections were cold. This unit didn't have diagnostics so we just unplugged it for a few minutes. After plugging back in, the compressor and fan kicked on and sounded normal. We told the customer to monitor it and to put a bottle of water in the freezer for 24hrs and see if it freezes. No leaks observed, job complete. Maintenance guy had to step out so we didn't receive signature."

"Arrived onsite for WED8900BC0 dryer not heating. Upon arrival, confirmed there was no heat and checked supply voltage which was good. Checked continuity at thermal cut off which showed OL. Replaced 279973 thermal cut off, unit now functions as designed. Job complete."

"Arrived onsite for JJW3830LL01 oven overheating. Upon arrival, ran diagnostics and confirmed F6/E1 error code. Tested the components and noticed the broil in the upper oven would turn during bake cycle. Spoke with tech line Nate SR# 21247416 and confirmed the issue is most likely the harness or control. Ordered harness W11727826 to replace first then return with control board W11448961 if needed. Customer left prior to our departure so didn't receive signature. Needs more work, office to reschedule.; ordrng 1 W11727826 (Main Harness)"

"Arrived on site to test unit for not working properly, customer stated that dishes are not getting cleaned at all, tested unit found failed wash motor, replaced sump from job 461394 and tested, unit is now running as designed no leaks detected job complete installed W11613480"

"Arrived on site to test unit WRS335SDHM07 for noise. Upon arrival customer stated unit intermittently makes a loud noise, and provided video evidence of the issue. Gained access to the evaporator compartment and found ice buildup concentrated in the lower left corner of the evaporator, consistent with a leaking fill funnel. Removed ice buildup and inspected fill funnel assembly. Found the funnel extension installed but misaligned, redirecting water upward and allowing it to freeze on the fan shroud and coil during operation. Corrected alignment, secured the extension, and sealed with silicone (W10841140) to prevent recurrence. Reassembled and tested the unit; confirmed no further water leakage or abnormal noise during operation. Unit is now operating as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed tub, tub was shipped to customer location, replaced tub and tested unit is now running as designed no leaks detected job complete installed W11409866"

"Arrived on site to test unit for not heating properly, customer stated that preheat times for the upper oven are almost double then the bottom, tested unit found broil element not engaging, tested broil element and found it good, replaced control and tested but element is still not engaging not getting power of the element, recomend replacing main harness, ordering additional parts to ensure completion per customer request rescheduled for 10/29, installed part W11448962; ordrng 1 W11245674 (Main Harness) and 1 W11448962 (Main Control) and 1 W11598200 (Lower oven control) and 1 WP4449751 (TOD)"

Arrived on site for a WED4850HW0 dryer not heating. The power at the terminal block is correct. I found the HI Limit Tstat is OL. I replaced the Tstat 279816 and tested it. Unit is heating and tumbling as designed. Advised customer to have the home vents checked as soon as possible.

"Arrived on site to install previously diagnosed and ordered parts. Before replacing parts, I placed the unit in diagnostics showing error code F0E5-off balanced load. I cleared the code and continued with testing. The unit operated as designed until the beginning of the spin cycle when the unit made a short rumbling noise as if the gearcase didn't have oil. Once the spin ramped up in RPM's, the noise stopped. I tilted the unit back and removed the rotor, and found a small amount of oil on the slider and a rub spot on the slider and clutch. I removed and replaced the gearcase, clutch, slider, suspension rods, and agitator cap and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W10734521, W11449841, W10754448, W11611671, W11400156"

Arrived on site for a WRS315SDHM13 refrigerator making noises. Found the extension tube not seated and caused ice around the evaporator fan. I seated the extension tube and removed the ice build up. I replaced the evaporator fan wp2315549 due to it vibrating. U it is operating as designed now. No leaks detected while on site.

"Arrived on site for a washer WTW500CMW0 not cycling. Found an error for the lid not locking. I replaced the latch w11700916 and tested unit. Lid is locking but now it's not agitating or spinning. I replaced the control w11627517 but still not spinning. I replaced the clutch w10754448, slider w10734521 and gearcase w11449841. Unit is now operating as designed no leaks detected while on site."

"WRS321SDHZ08 Arrived on site for a refrigerator not making ice. On arrival, I tested the icemaker, and it was locked. I replaced the icemaker and then tested product is working as its designed no water leaks visible from main water supply."

"Arrived on site for range not staying on when baking. On arrival confirmed issue and found control board w 11707168 was failing. After replacing control, I tested up into five hundred and found it working as designed without shutting down call complete"

"WTW4816FW3 Arrived on site from previous visit to install parts. I installed the gearcase, splutch, actuator, and belt, calibrated, and then tested product is working as its designed no water leaks visible from main water supply."

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site for unit unbalanced. Upon arrival, found suspension to be faulty. Checked error codes and found F0E5 unbalance code. Proceeded to replace W11400156 suspension. Customer a calibration and diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to inspect washer WTW4955HW3, making a buzzing sound. Upon further inspection, I placed the unit in diagnostics showing error codes F7E1-basket speed sensor fault and F7E5-shifter fault. I cleared the codes and continued with testing and found that the unit would not agitate or spinning and could hear a buzzing noise coming from underneath. I tilted the unit back and removed the shield. When I disconnected the actuator, I saw sparks coming from the capacitor harness as the harness was burnt and melted. I removed the actuator and found the shifting arm broken. I removed and replaced the main lower harness and actuator, and when I went to calibrate the unit, the capacitor made the buzzing noise. I removed and replaced the capacitor and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11665968, W11481722, W11428524"

"Arrived on site to inspect refrigerator WRS588FIHZ06 no cool. Upon further inspection, I found the unit unplugged and plugged it in. I gained access to the evaporator, and after approximately fifteen minutes, I found no frost pattern on the evaporator. I checked for leaks in the system from the previous sealed system repair and in and around the evaporator and found none. I found the compressor is on but not functioning properly. I evacuated the system and then cleared it with nitrogen. I removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system. Using my liquid leak detector, I checked my welds for leaks and found none. I checked the evaporator as well and found no leaks. I installed 53g of R600 refrigerant and allowed the system to equalize. I plugged the unit in and monitored for approximately 20-30 minutes and found a good frost pattern on the evaporator and the vent blowing cold air. I recommended that the customer allow the unit to cool for at least 24 hours before placing items back inside the unit, and after approximately 72 hours, the ice bin should be full of ice. Unit is operating as designed, and no water leaks observed during service, job completed. WPW10143759, W11506635 (Vn stock), W11736670"

"Arrived on site to replace previously diagnosed gasket, replaced gasket and molded it into place using heat gun, advised customer to monitor for improvement at this time job complete installed W11038430"

"Arrived on site to inspect washer MVWB865GW0 with noisy spin and not completing a cycle. Upon further inspection, after several attempts, I was able to get the unit into diagnostics. I checked for error codes and found F2E1-stuck key, F7E9-locked rotor, and F8E1-long fill. I cleared the codes and continued with testing. I found the water fill was slow and not reaching proper fill. Also found in agitation and spin that the unit makes a loud grinding noise and the agitator is slipping. I found the agitator bolt was loose, and the agitator teeth were badly rusted. When I pulled the unit out, I inspected the floor at the back of the unit and found old dry gearcase oil residue on the floor. I tilted the unit back and found a large amount of dry gearcase oil and dry water streaks on the side panels, rotor, drain pump, and the floor. I attempted to remove the rotor bolt but found it seized. While attempting to remove the bolt, ashes fell from the stator area onto the floor. I advised the customer of my findings and will order the tub, basket, agitator, gearcase, slider, clutch, stator, rotor, inlet valve, and console. Also, I will speak with our Claims Dept to see if someone can contact the customers' extended warranty and verify that they will cover the cost of repairs. Unit was left unplugged, and the water turned off at the wall valves. No water leaks were observed during service, and the office to schedule return service.; ordrng 1 W11219115 (Tub) and 1 W10915700 (Stator) and 1 W10811960 (Basket) and 1 W11550891 (Agitator) and 1 W10915701 (Rotor) and 1 W11135391 (Console) and 1 CNOTE (AUTHORIZATION ON PARTS)"

"WMH31017HS12. Replaced interlocks w11551558,w11551761 and tested the microwave. Still not heating. Checked voltage to transformer while running: 120 volts. Will order all high voltage components including transformer W11540982, diode W11222648, capacitor W11335495, and magnetron W10754299. NO SECOND MAN NEEDED. ; ordrng 1 W11737664 (Transformer) and 1 W10574736 (Capacitor) and 1 W11222648 (Diode) and 1 W11737661 (Magnetron)"

"Arrived on site to look at model MVW7232HC1 for customer complaint of unit not advancing cycles. Found f7e4 error code. Found slider and clutch not engaging properly. I replaced slider and clutch, ran calibration and tested, unit tested good. Parts used w10734521, w10754448"

"Arrived on site for range WFG320M0BS0 for issue of oven door gasket is ripped off. Upon arrival, inspected unit and found oven door gasket has failed in several areas. Replaced gasket WPW10535778. Unit is operating as designed. Job complete"

"Arrived on site to replace previously diagnosed parts on model Med7230hw1. I noticed the blower housing was misaligned and just needed adjusting. I adjusted blower housing and wheel, unit tested good."

"Arrived on site to inspect dishwasher model WDF332PAMS0 not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. No one on site to sign"

Arrived on site to apartment 157 for door dented. Replaced right side door LW10912075 and badge W11223753 per ONE STOP DISPATCH. Unit is operating as designed. Job complete. There is no one in apartment at time of completion to sign off repair

"Refrigerator WRF535SWHZ07 was not cooling; both refrigerator and freezer cabinets were at room temperature. Removed back panel and checked voltage to compressor: 120 volts present. Compressor turned on and buzzed for about five seconds before shutting off. Ohmed compressor windings: 10.2 ohms from common to start, 9.4 ohms from common to run, and 19.6 ohms from start to run. Ordering compressor W11735041, evaporator w11337412 and UV dryer WPW10143759. No water leaks detected during service; ordrng 1 W11332031 (Compressor) and 1 W11337412 (Evaporator) and 1 12656813 (Pantry lid) and 1 WPW10143759 (UV drier)"

"Arrived on site to look at model MVW7232HW2 found error codes F0e3, f7e9 in diagnostic mode. Found issue withnslider not engaging properly. I replaced slider, ran calibration and tested good. Part replaced w10734521"

"Arrived on site to diagnose dishwasher not starting.Tested unit by entering diagnostics mode and found error code F8E4 (float switch open). Removed the bottom kick plate to access the drip pan and found water present in the drip tray, triggering the float switch. Removed all water from the drip pan, reset the error code, and started a test cycle.During the test cycle, found the unit over-sudsing, which likely caused the water to overflow into the drip pan. Advised customer to run unit on express wash to get rid of the soap. Re-tested the unit started and operated correctly with no leaks found at this time."

"Arrived on site to diagnose range for oven not heating. Verified complaint and tested unit. Found that the bake element was broken and not heating during the bake cycle. Removed the defective bake element and installed a new one. Reassembled unit and tested operation by preheating the oven to 350?F. Verified that the element energized properly, heated evenly, and cycled on and off as designed. All functions are working correctly. No further issues found. Job complete."

Arrived on site to replace blower in microwave WMH31017HS12. Removed and replaced blower with new blower wheel W11746340. Reinstalled and tested unit. Verified proper operation. Maintenance not present to sign for ticket.

"Arrived on site to diagnose washer WTW4855HW3 that's running drain pump at random. Followed S153EB service pointer for drain pump running. Replaced control main electronic control board W11607637 with new. Plugged in and tested, verified proper operation. No water leaks present at time of service. Maintenance not present to sign for ticket."

"Arrived on site to inspect washer not draining. Upon further inspection I attempted to run a test and the unit would not drain, shift, agitate, or spin. I gained access to the control and found that connector J2 was not connected. I secured the connection and reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service. No onion site to sign"

"Arrived on site to diagnose dishwasher leaking. Verified complaint and ran a full diagnostic cycle. During testing, found water leaking from the front of the unit. Inspected door area and found the tub gasket damaged and not sealing properly, allowing water to escape during operation. Removed the old gasket and installed a new tub gasket. Ensured proper fit and alignment of the new seal. Reassembled and retested the unit through a complete wash cycle. No leaks present after repair. Unit is operating as designed. Job complete."

"Washer WTW4855HW3: Verified drain pump continuously running and pressure fault. Removed and replaced main control board W11607637. Recalibrated unit and ran auto test; washer filled, agitated, drained, and spun. No leaks detected time of service."

Arrived on site to replace previously diagnosed parts on model WTW8800YC1. I replaced washer hub and wash plate. Unit tested good. Parts used w10820039 and wpw10380698.

"Arrived on site to diagnose oven for not cooking correctly customer stated that food is sometimes overcooking or undercooking. Verified complaint and tested unit operation. Set oven to 350?F and monitored temperature using two thermocouples through multiple heating cycles. Found the average temperature to be 357?F, which is within the manufacturers acceptable range for accuracy. Explained findings to the customer and demonstrated proper rack positioning and baking techniques to ensure even cooking results. Unit is operating as designed. Job complete."

"Arrived on site to diagnose dishwasher not washing properly. Verified complaint and entered diagnostic mode. Found stored error code F7E2, indicating a wash motor failure. Confirmed during testing that the wash motor was not circulating water properly through the spray arms. Removed the defective sump and motor assembly and installed a new replacement assembly. Reassembled the unit and ran a complete test cycle. Verified proper water circulation, spray pressure, and heating operation. No leaks present at this time. Unit is operating as designed. Job complete."