Local Reviews
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David Z.
WASHER LG WM2501HVA Arrived on site to install previously diagnosed parts. On removal of rear panel saw that rotor was not seated properly due to loose rotor bolt. Removed bolt and put loctite on it and reinstalled. Tested unit and noise and vibration is now gone. PR collecting payment for job on his side of dispatch. Call complete.
Dylan T.
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site customer complaint was not draining properly re-adjusted drain hose and drain pump ran the unit make sure everything else was clean and good all Lines are dry
Arthur B.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived onsite to install new FC ice maker to 5 door refrigerator from prior tech’s diagnosis. Upon removal of FC door, found door switch is broken not allowing light to come on. This is also causing ice maker issues. Ordering door switch and return with ice maker. R/S Tuesday 11/26 8a-12p. ; ordrng 1 W11384469 (DOOR SWITCH )"
Arthur B.
FREEZER FRIGIDAIRE LFFH20F3QW Arrived onsite for customer complaint of water leaking from front. Found drain channel full of ice. Found also foam blocking channel. Used steamer to clear channel and removed blockage. No other issues found.
Lou S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "arrived on site to inspect refrigerator freezer issues. Upon further inspection, the customer opened the fc door and I found frost building up on the top, back wall and side walls of the fc section. When I closed the fc door, I found a gap approximately 1/2 inch wide in between the gasket and chassis. I removed the frost build up inside and found that the rails weren’t on track correctly. I adjusted the rails and reassembled the door and drawers and tested the door and it closes correctly with no gap. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Arthur B.
DRYER MAYTAG MEDB835DC4 "Arrived onsite to install new overlay to dryer from my prior visit’a diagnosis. Removed an replaced overlay,reassembled and tested. Dryer now works as designed. No other issues found."
Richard P.
WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not closing, upon inspection we found the hinge broken, we replaced the whole lid assembly, during installation of the lid assembly we noticed the striker assembly was broken, installed door and ordered striker for repair. Office to reschedule ; ordrng 1 W11096893 (strike)"
Richard P.
WASHER WHIRLPOOL CHW9150GW1 "0004231 commercial tech line Sr number. Arrived onsite for the washer not running, error code f25 tachometer, called techline and was instructed to turn motor and reset codes, after doing this we reset the washer and it turned on, error code was due to belt sitting to long, advised customer on repairs and if the problem persists tech to call tech line. Complete."
Dylan T.
COOKTOP WHIRLPOOL WEE510S0FS2 Arrived on site customer complaint was having was not happy with how sensitive as customer would like when he’s cooking something of the electronics showed customer how to use it a little more properly
Wesley P.
VENTHOOD WHIRLPOOL WVU37UC0FS Arrived onnsite and found unit operating as designed. Customer concerned about operation. Advised customer on use and care.
Thomas L.
OVEN KITCHENAID KEBS207BSS00 Arrived on site and removed failing control board that is not regulating the lower oven temperature properly.
Tyler B.
OVEN WHIRLPOOL WFG515S0ES1 "Arrived onsite for unit not heating properly. Ran diagnostics and found sensor at room temp, found igniter good, ran bake found over temp. Replaced sensor and tested good."
Andy B.
WASHER MAYTAG MVWC565FW1 Arrived on site for washer having wet clothes at end of cycle. Spoke with customer and he stated that it happens about 1 out of 4 wash’s. Inspected and found improper drain line (See SD-QuickPic) ran automatic test cycle and found all operations to be normal. Checked for error codes and found none. All operations are normal. Instructed customer on drain line and loading unit properly and on use and care and practice for best performance. No water leaks present at time of service.
Chase S.
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site, unstacked washer and dryer. Replaced washer cabinet. All checks good and no water leaks present. Job complete"
Lou S.
OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 408. My next six readings were 417, 319, 387, 324, 381, 349 for an average of 361 degrees. I calibrated the unit minus -5 degrees. Advised the customer of my findings. Job completed."
Scott M.
RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite for burners not working . Found switch HARNES not connected . Connected harness . Tested unit all checked normal . No gas leaks detected at time of service . Job complete .
Dylan T.
WASHER GE GFW450SPMDG Arrived on site customer complaint was unit will not go through a cycle found The inside tub was extremely loose need the tub job and the motor what is not doing his job as turning the tub Need to technicians to down stack the washer; ordrng 1 2TECHS and 1 WH08X10054 (tub seal) and 1 WH20X27942 (drive motor asm) and 1 WH45X10096 (rear tub asm)
Scott M.
DRYER WHIRLPOOL WED560LHW1 "Arrived on site ,replaced front panel and console . Job complete"
Dylan T.
RANGE WHIRLPOOL WFE505W0HZ1 Arrived on site customer complaint was light was on that said surface burner was hot was and really wasn’t replace the switch light went out ran unit everything else worked great
Luis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water leaking. Diagnosed split on fill tube causing leaking during icemaker fill. Replaced fill tube ran icemaker through a cycle water filled icemaker no leaks ; used 1 SWPMB1AE7909-1W11415785 (FILL TUBE) from stock
Thomas L.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Inspected door and found a fairly deep gouge on the inner liner below the ice bin which could eventually cause a crack and air leakage. Will re-order the new door. I didn’t notify customer via phone this a.m.; ordrng 1 LW10691266 (dor-fip)
Wesley P.
WASHER MAYTAG MVWB865GW0 Arrived onsite and found tripped breaker. Tested unit for failure. All checks good. Unit is now operating as designed.
Lou S.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "arrived on site to inspect microwave turntable not operating. Upon further inspection, I tested the unit with a cup of water inside and turned it on for 20 seconds. The turntable never moved. I checked the turntable status in settings/tools and found that the turntable had been turned off. Turned it back on and retested and it operated as designed. I demonstrated how to check this with the customer. Job completed."
Arthur B.
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived onsite for customer complaint of thin ice production. Ran diagnostics and found ice set to thin. Reset to thick ice. Advised customer unit will make thick ice. All water connections were dry at time of service.
Tyler B.
WASHER WHIRLPOOL WFW85HEFC "Arrived on site for unit leaking, ran diagnostics and found water level and door lock errors, found water level switch faulty. Replaced and tested good"
Richard P.
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and could not duplicate the noise. All functions worked fine. Advised customer to to video record the noise if it comes back and give us a call.
Arthur B.
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived onsite customer complaint of dishwasher not starting. Tested unit and found drain pump not moving. Removed drain pump and found debris clumped in pump. Removed and obstruction,reassembled and tested. Unit now works as designed. All water connections were dry at time of service."
Kevin B.
WASHER MAYTAG MVWB835DW4 "Arrived on site for complaint of washer making noise, inspected gearcase and found it is beginning to leak oil. Replaced gear case and noise has stopped. No water leaks from connections at time of service, job complete"
Luis M.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for water dispenser issues. Diagnosed frozen reservoir,flushed out reservoir changed setting to control,tested water dispenser unit working as designed."
Brandon C.
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for customer complaint of unit leaking and door popping open during use, found tub was warped and tracks were faulty, bearings not all there. Ordering tub, gasket, and upper tracks. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10681492 (tub-dishwr)"
Dylan T.
WASHER AMANA NTW4605EW0 "Arrived on site customer complaint was making loud noise thought it was the transmission Call the bolt off the agitator cannot get the agitator off of the washing machine I need to order more parts to get the job complete due to several parts seized together all lines are dry; ordrng 1 21366 (nut,spanner) and 1 389140 (drive block) and 1 W10238320 (tub-outer) and 1 W10531289 (ring-tub) and 1 W10680205 (agitator)"
Paul R.
WASHER LG WM2501HVA Arrived onsite to replace the previous diagnosed parts. I found the rotor bolt completely loose causing the noise. Added loc-tite the bolt and tested the unit in diagnostics running the high speed spin. The unit sounds normal and is working as designed.
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for ice build up in freezer. Found corner end cap preventing gasket from sealing across cabinet,removed end cap,added adhesive to corner section checked door seal good."
James C.
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site and tested operation. Customer stated the unit would making a googling noise when closing door and give open door message. Inspected interlocks and found discoloring on common terminals. Unit will need new interlocks to repair. ; ordrng 1 W11252186 (INTERLOCK UPR) and 1 W11252187 (INTERLOCK LOW)
James C.
DRYER MAYTAG MEDB765FW0 Arrived on site and tested operation. I found no audible tone from console. Removed and inspected. I found the harness to the speaker has been pinched causing waited to break in harness. Installed new ui and tested. Unit tests good. Job complete
Al R.
WASHER MAYTAG MVWC555DW0 "Arrived to inspect grinding noises from washer.Confirmed the complaint and free spun the wash plate and unit gear case was defective.Advised customer of defect, quoted the customer for repair, she called her husband to get approval for repair and he declined the repair and decided to purchase a new unitCS advised
Andy B.
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Paul R.
DRYER MAYTAG MED5500FC2 "Arrived onsite for the dryer with the check vent light coming on and not going off, taking multiple loads to dry, and ms stated it makes a noise when it has a load in it. I tested the venting and found the unit cycling between 136-165 degrees with the flex pipe removed but when the flex pipe is connected the unit will set idle at 165 degrees and slowly drop indicating there is a restriction in the house vent. I showed this to ms and advised to call a vent cleaning service. I found the noise being caused from the chassis due to the leveling feet not having equal load on them. I adjusted the feet and the dryer is quiet and working as designed. Call complete."
Lou S.
DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit dispensed water into the tub and the motor never came on. I advanced through diagnostics and the drain pump came on the element heated up properly. I tested ohms to the motor and it showed to be open. I tested voltage from the control to the motor and got 124V.I am ordering the sump/motor assembly & CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 11/27/19. No water leaks observed during service.; ordrng 1 WPW10605057 (pump and motor assy)"
Lou S.
WASHER WHIRLPOOL WFW85HEFW1 "arrived on site to inspect washer error codes. Upon further inspection, I found the unit unplugged. After plugging it in, the unit drain pump kicked on and would not turn off. I placed the unit in diagnostics showing error codes F9E1, F8E3, F3E1. I cleared the codes and unplugged the unit. I gained access to the drain pump and remove dryer filter to find a large amount of debris inside the filter causing the unit to not be able to drain. I cleared the debris and reinstalled the filter and placed the unit back into diagnostics and tested. The unit operated as designed and drained as designed. Customer advised that the unit is covered under Costco extended warranty but could not produce a receipt. Customer will contact Costco and get proof of warranty and send to the office to get refund. No water leaks observed during service, job completed."
Tyler B.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit Turing off while in use, was able to duplicate issues after preheat. Replaced control and tested and tested good"
Al R.
WASHER LG WT5101HW "Arrived to inspect washer.Changed out pulsator.Repair made issue slightly better, but did not fix the issue.Ordered CNOT for research on possible parts needed for repair.; ordrng 1 CNOTE (RESEARCH CS HAS VIDEO VIA SKYPE)"
Robert J.
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints unit not drying. Tested unit. Unit working as designed. Instructed customer on using jet dry. No leaks at this time. Job complete
Dylan T.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site customer complaint was frayed it stopped making ice a couple days ago but it was working fine now took temperature in the freezer temperature was 2° in the freezer fridge was at 35° icemaker was running no error codes all lines are dry
Robert J.
WASHER WHIRLPOOL WTW8500BW0
Joseph C.
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on site for “broken vent trim” complaint. Per previous diagnosis, removed and replaced upper front door cover. Unit checks good."
Lou S.
DISHWASHER WHIRLPOOL WDT790SAYM2 "arrived on site to inspect dishwasher dispenser not operating. Upon further inspection, the customer advised that the dispenser is opening and the pod is falling into the tub, but the dishes aren’t getting cleaned. I opened the door and found a pod in the bottom of the tub and the tub was dry. I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. The unit operated as designed until midway through, the motor stopped. At the end of testing, the element showed the appropriate amp reading of 7-9amps, but due to corrosion, it was not heating. I am ordering the sump/motor assembly, element & CNOTE-LSO PER CUSTOMER REQUEST. Scheduled return service for 11/27/19 and quested to be placed on the cancellation list. No water leaks observed during service.; ordrng 1 W10703867 (heater) and 1 WPW10482502 (pump&motor)"
Lou S.
COOKTOP WHIRLPOOL WCG97US0HS00 "arrived on site to inspect cooktop not igniting. Upon further inspection, I found the unit unplugged. Customer advised that they heard a loud pop coming from the unit and the breaker tripped. I removed the cooktop top panel and found where the white wire from the switch harness had somehow grounded/shorted itself out from a liquid spillage. The wire was cut which caused the popping noise and breaker to trip. I removed and replaced the switch harness and the spark module as it was burnt where the white wire connects. Retested the unit and it operates as designed. Reassembled the unit and retested and again it operated as designed. No gas leaks detected during service, job completed."
Luis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Powered unit on found loud vibration noise from condenser coil,removed compressor cover,adjusted all tubing in back compartment, removed frost kickplate adjusted condenser bracket noise no longer present"
Lou S.
WASHER WHIRLPOOL WTW5000DW0 "arrived on site to inspect washer noises. Upon further inspection, I raised the lid and turned the basket by hand and found the washplate loose. I removed the washplate and found it stripped out and also found that the gearcase spindle where the washplate attaches is beginning to strip out as well. I tilted the unit back and removed the pulley shield and found a small amount of gearcase oil on the pulley. I advised the customer of my findings and removed and replaced the the gearcase, cam/splotch, and washplate and then calibrated the unit. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed ."
Lou S.
DISHWASHER WHIRLPOOL WDF130PAHB0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Using my multimeter, I tested amp draw on the components at the black wire at the junction box. All components were good except the element which showed no amp draw. I opened the unit door and found that the element was burnt/shorted out. I removed and replaced the element and retested and the unit is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Tyler B.
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for unit not washing after pump was replaced, while inspecting unit. Removed door and checked voltage from control to pump, found 7v while removing found pump harness barley plugged in and was not clipped in. Clipped in harness and tested and unit now washing. Harness was pulled down when new pump and motor was installed causing harness to pull out of control board No leaks on site"
Lou S.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the components. All fans are functions without unusual noises as was the damper. I checked error codes and only E27 appeared and that was due to me having the FF door open for a long period of time and it was getting warm in that section. I waited for several minutes to see if it would duplicate the noise and it did not. I removed the back cover and checked the condenser fan and it was operating as designed. I found that the ice maker was off, so I lowered the arm and watched the IM harvest then dispense water thinking that when the IM dispenses water there might be some valve chatter and nothing. Advised the customer to take a video of the noise if occurs again and call the office. No water leaks observed during service, job completed."
Wesley P.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onnsite and repaired latch and strike. No parts needed. Unit is now operating as designed. All checks good.
Lou S.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to inspect refrigerator water dispenser. Upon further inspection, I tested the dispenser and found that water was not flowing very well. I removed the filter and retested and got the same results. I removed the main water valve and found a small amount of debris inside. I replaced the valve and tested and the unit dispensed as designed with no leaks at the valve connections . I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Richard P.
RANGE KITCHENAID KDRS463VSS03 "Arrived onsite for the range not working and tripping the breaker, per last inspection we installed a new block-therm, per previous technician, tested everything and it tested fine. Complete"
James C.
REFRIGERATOR LG LFX28968ST/06 Arrived on site and installed new fan motor. Tested operation and found unit working properly. Job complete
Kevin B.
WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"
Brandon C.
DRYER MAYTAG MEDB400VQ0 "Arrived on site for customer complaint of unit not starting, found faulty fuse, I replaced fuse, unit tested good.
Wesley P.
WASHER MAYTAG MVWX655DW1 "Arrived onnsite and tested drain. Operating properly with a slightly altered motor noise. Attempted to unseize tub from drive shaft without success. Cleaned and reassembled unit. Unit is operating without failure symptoms. Due to language barrier, please inform customer that in event of continued symptoms, autho for tub and basket replacement must be acquired due to seizure. Spanish speaking."
Jonathan S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site dishwasher bottom rack tubing inlet nut and caused retainer to break. Inspected unit and found lower rack bent outward causing failure. Removed rack and installed new with wheels. Tested rack operation and found not rubbing. Found when closing door rubbing top left side. Leveled unit and tested door operation. Will need to replace retainer. Schedule return for Monday the 2nd. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 W10671902 (retainer)
Joseph C.
WASHER GE GTW680BSJ4WS "Arrived on site for “will not drain or spin” complaint. Per previous diagnosis, removed and replaced control. Programmed board to proper setting (3) and tested unit. Unit is performing as designed. No leaks detected, at time of service."
James C.
REFRIGERATOR LG LFX28968ST /06 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Upgraded software and vacuumed system to test for leaks and clear of contamination. Charged with 5.11 oz 134 a and tested operation. Unit tests good. Job complete"
Richard P.
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not unlocking after cycle is done. Ran diagnostics and found no error codes. All functions worked fine. Customer stated that the issue happens intermittently. Need to replace control board. The control board that we had was the wrong control due to wrong model number. Updated model number and ordering the correct control board. Schedule customer for Monday December 2nd 2019 customer prefers a morning time frame. ; ordrng 1 W11162438 (cntrl-elec)
Richard P.
REFRIGERATOR KITCHENAID KBFC42FTS08 "Arrived onsite for the refrigerator stripping not closing, upon inspection we found we needed a different seal then what we had, ordered gaskets for both sides, office to reschedule please call instead of email.; ordrng 2 8201809 (gasket-fip)s"
Brandon C.
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not heating, found hi limit had failed, I replaced hi limit, unit tested good."
Luis M.
ICE MACHINE KITCHENAID KUIS15NRHS8 "Arrived on site for no ice. Powered unit on,water to reservoir,pump not powering on,good frost pattern on evaporator. Diagnosed faulty pump,installed a new pump powered unit on pump working correctly.
Lou S.
DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not turning off at the end of cycle. Upon further inspection, I opened the door and pressed the door switch closed then turned the unit on. I found the element is illuminating and heating properly. When I released the switch the unit turned off and element turned off as well; however, I found that the timer didn’t advance. I removed the back panel of the console and found that the timer was not functioning. Tested voltage and found none. I removed and replaced the timer and retested and the unit operated as designed. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Wesley P.
MICROWAVE JENN-AIR JMC7000ADB "Arrived onnsite and quoted 187.50 for parts and 229.99 for labor. Unit not heating. Ordering mag, cap and diode to repair. Office to reschedule. ; ordrng 1 CAPACITOR (DISCONTINUED) and 1 WP56001239 (magnetron)"
Lou S.
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator noises. Upon further inspection, when I entered the kitchen area, I immediately heard the noise the customer was complaining about which sounded like one of the Evap fans rubbing against ice/frost buildup. I tested temps in the FC=35 degrees & RC 43 degrees. I removed the fc door and found a large amount of ice/frost built up on the evaporator cover. I attempted to remove the cover, but due to the large amount of build up, I was unable to without damaging the cover or the evaporator. I advised the customer that they would need to defrost the unit 48 hours before I returned to repair the unit. I had the customer sign the waiver of damages from defrosting refrigerator and advised the customer to pull the unit out, unplug it and place towels around the unit to prevent any water spillage from damaging the baseboards. I am ordering the Evap cover and defrost heater and will return with prescreened parts. Also orde
Andy B.
REFRIGERATOR KITCHENAID KBFS25EWMS4 Arrived on site for refrigerator still not cooling. Tested and inspected unit and found failed control. Removed failed part and replaced with new. No water leaks present at time of service.
Al R.
DRYER KENMORE 110.7120201 "Arrived to inspect dryer heating issues.Disassembled the unit, tested the cutoff, timer, igniter, and all were good.Determined the issue is with the motors centrifugal switch.
David Z.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site to install previously diagnosed parts. Installed new power cable harness. Plugged unit in and checked. Unit is now cooling as designed. Call complete.
Richard P.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived onsite for the refrigerator leaking, upon inspection we found a leak in the water valve, we replaced the water valve and tested for leaks, cleaned up all water and tested drinking water, which passed. Complete"
Jonathan S.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator not making ice and lights not working. Inspected unit and work area. Found deli control not responding. Removed deli control and found lights operating. Found ice maker cycled without advancing with deli control unplugged. Will need to replace deli control and continue to test. Removed deli control and installed new. Performed diagnostics mode and tested defrost circuit and thermistor. Tested dispenser operation and found water not dispensing. Gained access to control and tested voltage and found 115 volts at control. Found water filter not engaged. Found slow water pressure with filter engaged. Recommend to replace water filter. All tested good, no water leaks detected. Paid in full on credit card. raquelsantos59@yahoo.com"
Tyler B.
DRYER ROPER RED4516FW0 Arrived on site for for unit not starting. Found doo switch tab had broke off. Replaced switch and tested good
Al R.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect freezer ice container issues.Confirmed the complaint and used my steamer to defrost the massive block of ice within the ice container.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Wesley P.
MICROWAVE WHIRLPOOL WMH31017HB Arrived onsite and found cabinet severely damaged preventing door from latching. Unit cannot be repaired. Must be called in as a non repairable. ; ordrng 1 CS (CALL IN NON REPAIRABLE )
Dylan T.
DRYER AMANA NED4655EW1 Arrived on site customer complaint was dry was not heating very good put my thermometer inside the dryer found that it was not heating up very fast pull the dryer vent hose off dryer started heating perfectly fine customer needs a vent cleaning
Scott M.
WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site ,replaced clip and pressure hose . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice buildup on evaporator. Customer stated that he had taken blow dryer to evaporator this morning and since then it has been working. Inspected unit and work area. Found humidity control in off. Performed diagnostics mode and defrost circuit and defrost cycle. Found unit defrosting. Tested damper control and thermistor, all passed. Found unit in adapter defrost and not in fixed defrost cycle. Corrected defrost cycle. Spoke with customer on defrost and recommended to leave in state of failure for service if failure reappears. All tested good, no water leaks detected."
Jonathan S.
WASHER ELECTROLUX EIFLS60LT0 "Arrived on site for washer having no water at the last 3 minutes of cycle. Inspected unit and work area. Found unit pushed to far back against wall and possibly causing water flow issue. Performed diagnostics mode and checked fault codes. Found fault code E-11. Tested each component in test mode and found all working. Called tech support and spoke Ray (file# 83163623). Was not able to locate any information on no water on display from tech info or user care guide. Went though test mode and performed factory reset. Ran rinse and spin cycle and no water did not occur. All tested good, no water leaks detected."
Chase S.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and found filter would not release from housing. Found lever on housing broken. Replaced filter housing and tested filter release and ran several cups of water through dispenser. All checks good, no water leaks present. Job complete"
Kevin B.
DISHWASHER AMANA ADB1400AGB1 "Arrived on site and ran a diagnostic cycle and found all functions are operating normally. Diagnostic cycle has reset control board, Found incoming water is 105° Discussed drying expectations with customer how rinse aid affects performance and recommended raising incoming water temperature to 120° and running At kitchen sink before starting dishwasher. No water leaks from connections at time of service, job complete"
Paul R.
REFRIGERATOR KITCHENAID KBFS22EWMS7 Arrived onsite for the refrigerator with a broken ice maker. I found 120VAC to the ice maker but the unit not responding when putting it into a manual harvest which means the motor is defective. The ice maker needs to be replaced; ordrng 1 W10884390 (ICEMAKER)
Tyler B.
OVEN WHIRLPOOL WFG525S0HS1 "Arrived onsite for damaged door hinge, removed damaged hinge and replaced and tested good"
Arthur B.
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite to install new drain hoses to dishwasher from prior visit’s diagnosis. Removed and replaced all drain hoses. Tested unit and found fill hose line chewed as well. Unit shut off at this time. ; ordrng 1 W10878507 (inlet tubing)
Andy B.
DISHWASHER GE GDT5805SSF4SS Arrived on site for dishwasher not spraying water. Tested and inspected unit and found water supply shut off at water supply valve. Turned on and tested unit. All operations are normal. No water leaks present at time of service.
Kevin B.
WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"
Joseph C.
MICROWAVE GE PK7800SK3SS Arrived on site for “steam in door” complaint. Removed and replaced door. Unit is performing as designed.
David Z.
DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that will sometimes throw an F70 error code. Followed tech sheet troubleshooting and verified all connections are good. Replaced main control. Retested unit and started / stopped / ran a couple cycles and got no errors. All is working as designed. Call complete.
Lou S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser impeller being stripped and unable to remove it from the motor, I removed and replaced the motor, impeller, impeller spacer, the divider and divider gasket. Tested operations and the unit is dispensing ice as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Brandon C.
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace cap and burner head, after replacing, unit still did the same thing. I instructed customer to call gas company and check to see if gas pressure is within range. If problem continues will need regulator."
Robert J.
REFRIGERATOR WHIRLPOOL WRS315SDHB02 Arrived on job for to replace fitting. Replaced fitting tested unit. Unit test good. No leaks at this time.
Andy B.
WASHER LG WM3570HVA "Arrived on site for washer for LE error code. Tested and inspected unit and found failed bearings will need tub and basket, 2 man job, 2 hour job. Customer declined estimate due to high cost. No repairs are to be done at this time. No water leaks present at time of service."
Tyler B.
OVEN KITCHENAID KEBS109BSS00 "Arrived on site for unit with no power. Found fuse was blown, replaced fuse and tested good Fuse
Andy B.
DRYER LG DLEX3570V Arrived on site for dryer not operating. Tested voltage at outlet and found L1 to L2 120 volts. L1 to ground 120 volts. L2 to ground 8 volts. Instructed customer that they will need an electrician to fix voltage issues.
Robert J.
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit leaking. Tested unit. Calibrated unit. Could not find any leaks at this time. Job complete
Arthur B.
DRYER MAYTAG MEDC215EW1 "Arrived onsite for customer complaint of dryer not getting hot or starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse,reassembled and tested. Dryer now heats and tumbles as designed."
Thomas L.
REFRIGERATOR GE PSHF6RGXCDWW Removed and replaced defective water filter housing. Water dispenser and icemaker now both work with no water leaks.
Wesley P.
DRYER WHIRLPOOL WED7000DW Arrived onnsite and found unit operating with L2 voltage error. Found stuck button error and f4e4. Repaired l2 wiring at block. Advised customer that unit is operating as designed and that in event of UI unresponsive unplug and reset. Advised that 4prong cord is ideal and complications can come from 3 prong use.
Chase S.
DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.
David Z.
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to diagnose a washer leaking out the door. Performed diagnostics and verified leak. Examined bellow and found a piece rubbed off in the center, causing water to leak down. Replaced door boot / bellow and retested. All is now working as designed. No water leaks found after boot replacement. Call complete."
Robert J.
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on job for complaints of unit not getting power. Appliance installed in July but not connected to power until November. Spoke to office. Talked to tech line, got SR#7726461283"
Thomas L.
WASHER MAYTAG MVWB765FC3 Arrived on site to replace gearcase and rotor to resolve a clacking sound during agitation. All sound levels are now normal. All water connections are dry.
James C.
DRYER MAYTAG MEDB850YW2 Arrived on site and tested operation before repair. I found unit would not start at all. Found restricted air flow fault due to pinched vent hose. Accessed motor to test and to test belt switch. I found belt switch has failed causing no operation. Installed new switch and vacuumed lint from unit and blower housing. Tested operation and found unit working properly. Job complete
Paul R.
COOKTOP JENN-AIR JED8430ADB Arrived onsite for the cooktop to replace the previous diagnosed part. I replaced the glass top and tested the unit. All functions of the cooktop are working as designed.
Luis M.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for no ice and frost in freezer. Removed icemaker found broken heater wire to fill tube,found small gap at freezer door gasket. Installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test passed. Added adhesive to gaps between liner and cabinet,adjusted door and seal."
Joseph C.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found to be out of level. Leveled unit and sound subsided. Unit is performing as designed. No leaks detected, at time of service."
Joseph C.
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for “no power to unit” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.
Arthur B.
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher that’s not heating. Inspected work area and unit. Found no rinse aid in dispenser. Ran through diagnostics and found error code F7 E1. Cleared error code and manual tested heater. Heater works as designed. Advised customer to prime water to 120 degrees prior to wash and to always use rinse aid during wash cycles. No other issues found. Call complete.
Chase S.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site and replaced damaged freezer door. No water leaks. Job complete
Tyler B.
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for unit not drying very well. Ran diagnostics and got no error,tested unit and found rinse aid not dispensing, replaced dispenser and tested good"
David Z.
WASHER WHIRLPOOL WFW9640XW "Arrived on site to diagnose a washer that was sometimes not fully emptying. Performed diagnostics and only found an F22 lid lock error. Ran diagnostic cycle and found excessive suds building in an empty washer. Advised customer to reduce liquid detergent usage and run cleaning cycles regularly with no soap. Cleaned out pressure sensor hose to remove any suds left in it, as this can cause a drain to stop. All is working as designed. Call complete."
Kevin B.
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and replaced control board and repair kit diagnosed by previous technician. Dryer is now operating normally, job complete."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing water. Customer stated they have replaced water filter several times and will it not dispense water. Performed diagnostics and tested water dispenser. Removed filter and tested. Found working without filter and water pressure is good. Installed filter and pressed on filter and found water dispensing water. Found failed filter housing. Removed filter housing and installed new. Tested and found water filter will also need to be replaced. All else tested good, no water leaks detected."
Kevin B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and found no power to dishwasher, found an unlabeled switch above the sink that is off and stops power to the dishwasher after flipping switch power has been restored to dishwasher. Ran a diagnostic cycle and all functions check good. No water leaks detected at time of service, job complete"
Brandon C.
DRYER MAYTAG MEDB855DC4 "Arrived on site to replace drum, after replacing drum, unit tested good."
Jonathan S.
WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not filling with water. Performed diagnostics mode and tested valve. Found hot water solenoid not opening. Tested voltage to valve and found within range. Removed failed valve and installed new. Tested operation and monitored. All tested good, no water leaks detected."
Kevin B.
WASHER WHIRLPOOL WTW4855HW1 "Apt 623, Arrived on site and inspected washer and found a mixed load including a blanket and random clothing items. Found error code for unbalanced load, removed all items from washer cleared error code and it will pass calibration and run all functions properly. Informed apartment management that resident cannot run mixed loads on this washer. No water leaks from connections at time of service, job complete"
Kevin B.
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found display on oven is not operating. Power cycled at breaker box and display has returned. Error is caused by pending software update. Recommended to customer that whirlpool customer care be contacted regularly for when software update will be available. Until that time oven will not operate correctly, job complete"
Wesley P.
DRYER WHIRLPOOL WED72HEDW0 Arrived onnsite for no heat or motor function and replaced fuse to repair and advised on poor airflow condition. All checks good.
Wesley P.
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onnsite and replaced door. Unit is now operating as designed. All checks good.
Wesley P.
RANGE WHIRLPOOL WFE720H0AS0 Arrived onnsite and found unit operating with shorted bake element. Replaced element. All checks good unit is now operating as designed.
Wesley P.
WASHER MAYTAG MHW3505FW1 Arrived onnsite and cleared drain filter of debris. Unit is now operating with emergency drain symptom. Advised customer in event of 2 hr reset not working to call in for return service 2 techs for unstacking and clearing. All checks good. Advised customer on use and care.
Wesley P.
DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and was unable to replicate leak but tightened down drain hose based on photos. Unit is now operating as designed. All checks good.
Wesley P.
OVEN KITCHENAID KEBS207SSS0 "Arrived on site and found unit operating within specifications. 388f at preheat chime after 12 minutes. Heating to 350. After cycling, determined customer had unit calibrated to -30f adjusted calibration back to zero. Covered by prior work."
Wesley P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed. Replaced adjusters due to failed adjuster. All checks good.
Wesley P.
WASHER WHIRLPOOL MHW5500FW1 "Arrived onnsite and found unit operating as designed. Found unit had tripped breaker. Advised customer on use and care. And tested, finding unit to be operating properly after reset."
Wesley P.
WASHER LG WM3470HVA Arrived onnsite and found unit to have a maintenance concern only. No parts needed. Charged 109.99 plus tax. All checks good.
Tyler B.
WASHER MAYTAG MHW3505FW1 "Arrived onsite for unit door staying locked, found latch was not fully clipped in. Removed latch and corrected and tested good."
Tyler B.
REFRIGERATOR WHIRLPOOL gs5shaxnb00 Arrived onsite for unit frosting food items. Found sliding shelf held forwarded by large item. Removed and corrected and tested good
Tyler B.
DRYER ELECTROLUX EFDE210TIW "Arrived onsite for unit that lost gasket, replaced gasket and tested good Attached quote to qp"
Tyler B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite for unit not making ice, removed bin, found motor stuck in 90*, replaced ice maker and tested good"
Tyler B.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived back on site for evap motor replacement. Replaced and tested good. No running as it should.no leaks on site
Tyler B.
DISHWASHER FRIGIDAIRE FFCD2413US2A Arrived onsite for wheels and rails replacement. Replaced and tested good
Tyler B.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived onsite for ice door repair, installed kit and tested good
Thomas L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to inspect unit with foam insulation showing. Found at the top right corner of the fresh food section door had an overspray of foam insulation showing. Removed that foam. Water connections are dry.
Thomas L.
WASHER MAYTAG MVWB855DC3 Arrived on site for noisy operation. The customer showed me a video of the washer making a high-pitched squeal. Mr. customer and I watched the unit for approximately one hour. It made a short squeal one time but I could not determine where it was coming from. The customer will allow the machine to become more consistent before reporting issue again unless the noise just goes away. All water connections are dry
Thomas L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Removed and replaced dented door panel. See pictures of dent. All water connections are dry.
Thomas L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for unit that will not start. Inspected unit and found that to be the case. Found that the unit has no power coming to it. Customer will get that resolved so the dishwasher will work again. Water connections were all dry.
Thomas L.
WASHER WHIRLPOOL MVWB835DW0 "Arrived on site for unit that will not lock the lid. Tested unit to find a malfunctioning lid latch assembly. Removed and replaced lid latch assembly. Washer now fills, washes, drains and spins properly. All the water connections are dry."
Scott M.
WASHER WHIRLPOOL NTW4516FW2 "Arrived on site for dead washer . Found control dead . Outlet has power . Replaced control , ran calibration and diagnostics wash all checked normal . No water leaks detected at time of service . Job complete . Did recommend a customer getting a surge protector for the outlet."
Scott M.
DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer not stopping one door is open and no lights. Found door switch broken. Replaced switch, unit is now operating as normal. No lint buildup at time of service. Job complete"
Scott M.
OVEN KITCHENAID KOSE500ESS02 "Arrived on site for UI and stuck keypad error codes . 2nd time out for same issue . Key pad non responsive . Replaced console UI control ( still covered) . Tested oven , all checks normal
Scott M.
DRYER MAYTAG MEDX655DW1 "Arrived on site for burning smell . Found something had burned on grill of heater on bulk head . Checked blower housing and heater as well as thermostats and fuses , all checked clear and normal . What ever had burned is gone . Did inform customer that smell will go away . No lint build up at time of service . Job complete"
Scott M.
WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning out clothes . Ran diagnostics got basket speed fault . Unit did run diagnostics wash normal . Ran tach test and no basket turns on control . Tested actuator couldn’t find error . Replaced control and tach test again . Still not registering any RPMs. Replaced actuator reran tech test unit is now registering RPMs. Ran calibration and wash test . All checked normal . Job complete ,no water leaks detected at time of service ."
Robert J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of ice maker not working correctly. Tested unit. Found that water hose to ice maker was partially froze. Dugout ice from hose. Tested unit. Unit test good. No leaks at this time. Job complete
Robert J.
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of unit not starting. Tested unit. Found open thermal fuse and Hi-limit Tstat. Replaced both parts. Tested unit. Unit test good. Instructed customer to get vent checked. Job complete
Robert J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job for complaints of ice not dispensing. Tested unit found that cylinnoid was stuck. Made adjustments to cylinnoid. Tested unit. No leaks at this time. Unit test good. Job complete
Tyler B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit making strange noises. Found noise to come from diffuser. Will need to return to complete repair ; ordrng 1 WPW10479155 (control)
Richard P.
DRYER MAYTAG MEDC465HW0 "Arrived onsite for the dryer not heating properly, during testing we found the heating element working correctly, we inspected the lint trap and found blowback during testing, we advised the customer on correct cleaning of heat tube to prevent blowback. Complete"
Robert J.
MICROWAVE WHIRLPOOL WMH32519CW2 Arrived on job for to replace control-elec. replaced control elec. tested unit. Unit test good. Job complete
Richard P.
WASHER ROPER RTW4516FW2 "Arrived onsite for the washer not working, upon diagnosis we found the error code for long fill, after testing both water valves we found the cold water valve had been damaged and clogged, replaced water valve and tested all functions which then worked correctly. Complete"
Tyler B.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Arrived onsite for unit to cooling unit was unplugged for days in able to diagnose, from tech on site seems to lost Freon, unit will need compressor and evaporator to complete repair, will return with evap motor spoke with MS on coverage ; ordrng 1 CNOTE (2HR) and 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Richard P.
OVEN GE PT7550EHES "Arrived onsite for the oven which had a broken front glass, we confirmed the glass was broken, we authorized through the office and replaced the glass. Complete"
Richard P.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived onsite for the refrigerator lights dimming, upon inspection we found that the freezer LED was out, we replaced and tested the light module and found the lights popped back on. Complete"
Tyler B.
DRYER WHIRLPOOL WGD7000DW2 "Arrived on site for unit Turing on and off by itself. Was able to duplicate during tests, unit will need control and authorization to complete ; ordrng 1 CNOTE (PART AUTHO ) and 1 WPW10691552 (cntrl-elec)"
Richard P.
DRYER WHIRLPOOL WET4027HW0 "Arrived onsite for the dryer experiencing longer then normal drying time, upon inspection we found no airflow and working heating elements, we checked the blower motor suction without the tubes which worked correctly, we found a clogged vent tube in the wall, we then instructed the customer on clearing the wall vent tube. Complete"
Richard P.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Arrived onsite for the refrigerator overlay unsticking, after cleaning and prepping the area we replaced the overlay. Complete"
Paul R.
REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived onsite for the freezer still not freezing and the door not shutting correctly. I found the lower right hand door connector not clipped in the bracket correctly causing the door to not seal and leak out the cold air. I corrected the door and tested the FC temp. I found the FC temperature dropping rapidly and got down to 5 degrees and was still dropping. Mr stated the unit had not made ice and I explained that was because of the FC temperature. I tested the ice maker and it had no errors, completed a harvest, and filled with water. The unit is working as designed. Call complete."
Paul R.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not draining or drying the dishes correctly. I checked stored error codes and found an F6E4. I confirmed what the previous tech found with low water pressure to the machine. I found no rinse aid in the dispenser and AI explained to the customer that you had to use rinse aid for the unit to dry and perform correctly. I found the unit draining properly. I called Nathan with Pulte Homes asking him to call me so I could go over this with him. Call complete.
Paul R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator still not making ice and the back wall of the freezer has frost on it. Ms stated the unit made ice fine until it started not freezing properly. I found frost on the evaporator cover. I put the unit in a forced defrost and the heater was not coming on. I removed the rear cover to check the wire harness and do an amp draw on the heater. When I clamped my meter on the wire the heater came on like it had a bad connection. I tightened the connections and retested. The heater worked as designed. I removed all the frost and ice. The unit is working as designed. Call complete.
Thomas L.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit cooking improperly and wall getting too hot during self clean. Tested the temperatures and they were approximately 70° out of range. Will order control, sensor, and cooling fan for both issues.; ordrng 1 W11245567 (BLOWER)"
Paul R.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not drying. I checked the unit for stored error codes and found none. I ran the diagnostics cycle to test the unit and it completed the cycle and worked as designed. I found the rinse aid side of the dispenser empty. I went over use and care instructions with the customer and explained that rinse aid had to be used for the machine to function properly. I also went over cleaning the filter correctly. Call complete.
Luis M.
REFRIGERATOR GE PSB48LSRABV "Arrived on site for no cool. Removed compressor cover,powered unit off found weak hissing noise while unit shutting off traced noise to cap tub entering liner,found corrosion on liner,found cap tube broken in liner. Unit is unrepairable due to location of broken tube."
Scott M.
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for unit making noise as well as touch screen going black periodically . Will return with motor ,wheel and pads . Ordering outer door ,control ,thermistor door UI HARNES . Please call to set return visit ; ordrng 1 W11310028 (HARNES DOOR UI) and 1 W11390031 (CONTROL) and 1 W11408171 (PANEL UI) and 1 WP8577274 (thermistor)"
Luis M.
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for noise complaint. Ran evaporator fan motor no odd noise,removed compressor cover found suction line vibrating against back cover,adjusted suction and process tubing away from cover"
Scott M.
WASHER GE GTWN2800D1WW Arrived on site for washer stopping mid cycle . Talking to customer found unit is leaking into tub when not in use . Only issue . Ordering water valve . Return 11/19 . No water leaks detected outside of valve issue . ; ordrng 1 WH13X23974 (VALVE )
Luis M.
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Arrived on site for cooling issue. Diagnosed unit not defrosting,defrosted evaporator,replied defrost sensor and defrost control. Powered unit on checked air flow good.
Luis M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for freezing in fresh food. Removed damper cover,disconnected damper,powered unit on found air entering around damper and enclosure. Added sealer around housing and damper no air entering fresh food while damper door closed."
Lou S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found that both adjusters on the upper rack were broken. I removed and replaced both adjusters and stops and tested the rack and it operates as designed. No water leaks observed during service, job completed."
Scott M.
DRYER MAYTAG MEDX655DW1 "Arrived on site ,replaced motor . Unit is still doing same thing . Ordering timer ,pts switch , motor . Return 11/19 . Please bump up on cancelation LF spot opens .; ordrng 1 279827 (motor!dryer) and 1 WPW10563095 (relay-pts) and 1 WPW10642928 (timer)"
Luis M.
REFRIGERATOR LG LFXS28968S/00 "Arrived on site for filter issues. Found damaged water filter head causing filters to disconnect when engaged. Installed a new filter head,installed filter customer provided tested water dispenser unit working as designed"
Lou S.
WASHER ELECTROLUX EIFLS60LT0 "arrived on site to inspect washer error messages. Upon further inspection, the customer advised that the unit will get to the rinse and spin modes of each selection ad then stop and the display will read “no water”. Customer had a load going when I arrived and when the cycle got to approximately 5 mins remaining the unit shut down and the display read no water. I placed the unit in diagnostics and tested the unit and at the end error code E11 appeared. I followed the tech sheet under test 1 and it read to replace the pressure switch. Removed and replaced the pressure switch and tested the unit in a fast wash and the unit operated as designed. No water leaks observed during service, job completed."
Robert J.
REFRIGERATOR AMANA ASI2575GRB01 Arrived on job for complaints of unit not cooling. Tested unit. Found sealed system failure. submited check list. Spoke to Erica.; ordrng 1 CNOTE (SEALED SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (DYE DRYER)
Lou S.
WASHER GE GTWN4250D1WS "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing no error codes. When I got to the point of testing each mode, nothing happened, but the unit showed no error codes. I removed the front panel to expose the inner cavity and found the motor ground wire broken. I corrected the connector and reconnected the ground wire ad retested. Unit operated as designed. I tested the unit in the Spin/Drain mode and the unit operated as designed. Advised the customer of my findings and repairs. . No water leaks observed during service, job completed."
Robert J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer canceled at the door
Leonardo C.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to for bottom vent missing. Installed bottom vent test unit and unit test good job complete.
Lou S.
OVEN KITCHENAID KEMS309BSS00 "arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 361. My next three readings were 366, 328, 378 for an average of 357 degrees. I advised the customer of my findings. Q
Leonardo C.
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to test unit for oven not getting to temp. Test unit and found oven not igniting. Test unit and found wire to ignitor disconnected. Secured wire test unit and unit test good job complete.
Richard P.
REFRIGERATOR FRIGIDAIRE FFSS2615TE "Arrived onsite for the refrigerator making noise, upon inspection we listened to the customers recording of the noise and proceeded to diagnosis, upon diagnosis we found a clicking noise that seemed to be coming from the compressor start device, we informed the customer and ordered the new part. Office to reschedule ; ordrng 1 297259515 (controller) and 1 297286803 (capacitor-run)"
Leonardo C.
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for upper tracks falling. Replaced both tracks test unit and unit test good job complete. No leaks present at this time.
Leonardo C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not starting. Test unit and found unit giving F2E2 ui not working. Replaced ui and control board test unit and unit test good no leaks present unit working as designed. Job complete.
Leonardo C.
OVEN MAYTAG MEW7530AS01 Arrived on site to test unit for no power to unit. Test fuse and found bad fuse. Replaced fuse and not heat found bad tod. Replaced tod test unit and unit test good job complete.
Leonardo C.
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for console not working correctly. Test unit and found stuck keypad. Replaced console test unit and unit test good job complete no leaks present at this time.
Leonardo C.
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for unit not getting any water in. Test unit and found water line pinched. Secured water line test unit and unit test good job complete no leaks present at this time.
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit not heating. Test unit and found heating element working correctly. Found customer using rinse aid. Advised customer that plastic tubs don’t dry completely. Job complete.
Paul R.
REFRIGERATOR LG LFX25991ST02 "Arrived onsite for the refrigerator with a no cool condition. I found the unit at room temperature with the compressor running and drawing 1.4 amps. The compressor has failed and needs to be replaced and the software updated. Ordering c-notes, compressor, jig, access fitting, and drier.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 C-NOTES (2 HR JOB, OFFICE NEEDS TO RS THE CALL.) and 1 JIG (JIG) and 1 TCA38091801 (UNIVERSAL COMPRESSOR) and 1 TJ90SF8404 (ACCESS FITTING)"
Paul R.
REFRIGERATOR KENMORE 106.5110311 "Arrived onsite for the refrigerator that’s not cooling properly. I found the compressor not pumping. I evacuated the system and replaced the compressor, drier, and installed a service valve on the compressor. I vacuumed he system and charged it with 5 oz’s of R134A. The unit is working as designed and has a good frost pattern on the coil. There were no water leaks present at the time of service. Call complete."
Leonardo C.
DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to replaced sump and motor. Replaced sump and motor test unit and unit still not washing. Test board and found bad board. Replaced control board test unit and unit test good no leaks present at this time job complete
Luis M.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,found broken tabs on evaporator cover,prev tech replaced harness assembly but not damaged cover. Ordering new cover and harness. Labor and harness will be covered due to same issue customer responsible for cover.
Kevin B.
WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found washer is not level but no saved error codes, ran all test on manual and it passed. Washer not level due to an uneven floor. Washer is in a detached building semi exposed. Ran test 51 and 52 and it completed properly. Discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"
Kevin B.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and added lower hinge to bottom of door and reheated gasket and door is now closing properly. No water leaks from connections at time of service, job complete"
Kevin B.
DRYER AMANA NGD4655EW2 "Arrived on site and found coil valve has failed, after replacing all function has returned to dryer, no lint buildup in dryer at time of service, job complete"
Joseph C.
DRYER MAYTAG MEDX655DW1 Arrived on site for “unit will not start” complaint. Inspected unit and found start button pushed through console. Refitted switch into console. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Joseph C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “not making ice” complaint. Per my previous diagnosis, removed and replaced inlet valve. Unit is performing as designed. No leaks detected, at time of service."
Lou S.
DISHWASHER LG LDT7797ST "arrived on site to install previously diagnosed and ordered part. Due to the unit not responding at previous service call, tech contacted lg Techline and they advised to replace the control panel. I removed and replaced the control panel and tested and the unit operated as designed. No water leaks observed during service, job completed."
Joseph C.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker to be faulty. Removed and replaced ice maker and manually filled ice maker. Unit is performing as designed. No leaks detected, at time of service.
Lou S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice maker issues. Upon further inspection, customer advised that the ice maker is making ice, but it will not dispense. I tested the dispenser and a few cubes came out. When I removed the ice bin, I found that the auger motor yoke was stripped and not catching on the shaft of the motor allowing it to turn. I removed the ice box divider and attempted to remove the yoke and was unable to. I advised the customer of my findings. I’m ordering the divider, auger motor, yoke/expeller, spacer, and damper gasket and CNOTE-AUTHORIZATION, CNOTE-LSO PER CUSTOMER REQUEST. Schedule return service for 11/19/19. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor)"