"Arrived on site for unit not draining. Upon arrival, found severed harness to drain pump. All pictures attached. Proceeded to replace W11643701 harness wire. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site for unit making buzzing noises. Upon arrival, customer stated the noise will go away when opening door and occur again when closing. Inspected evaporator covers and found no frost. Ran individual components and activated all mechanical moving parts and cannot recreate noise. Advised customer to video record. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"Arrived on site for unit not powering on. Upon arrival, found main junction connection for power was halfway connected. Secured and corrected connection and re tested. Unit ran diagnostics with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"WFES3330RS0 Arrived on site for a range tripping breaker. On arrival verified issue I replaced contol board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend to client to contact home builder if it happens again to change breaker. Calling whirlpool safety Sr # 7741483117"

WED4815EW1 Arrived on site for a dryer not drying. On arrival verified issue I checked outlet polarity it was reading correctly then I checked with the cord plugged in the outlet I was reading 123.2 from L1 to N and L2 to N . When I checked L1 to L2 it didn't read 240 no where near it. I removed back cover of the terminal block and tested I got same readings and still no 240 . I told client he needed a new plug he said he will be purchasing new one and installing himself. No parts used product works as it's designed.

"Arrived on site for water leaking from filter housing. Upon arrival, dispensed water with and without filter multiple times and cannot recreate issue. Proceeded to replace W11346623 head as precaution. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Vacant home. No one available to sign."

Arrived onsite to inspect range f1e1 code upon further inspection found bad control replaced control W11764616 tested unit oven at 350 unit is working as designed no gas leaks detected during service

Arrived onsite to inspect refrigerator icemaker not working upon further inspection checked entitlements currently the refrigerator is out of warranty she is going to contact wpl to get entitlements updated

"Arrived on-site to install ordered parts. Installed gasket(w10739629) and upper pan(w11387053) while i was installing the gasket for the drawer, I found the door had damage on the bottom left. I'm ordering door(W10815669) for return visit. ; ordrng 1 W10815669 (Door)"

Arrived onsite for unit leaking from underneath. Ran test and did not find any leaks from unit. Did find traces of water lining the back wall area leading to the Air conditioner area. Customer stated water to the washer has been turned off however water is still on floor. I have not found any evidence of water from the washer and believe the home hase a pluming issues. Took pictures. Advised customer on finding. Job complete

Arrived on-site for damaged dryer. Found the paint chipping inside of the unit with rust forming on the edges. Took pictures of the issue. Unit is working as designed.

"Arrived on site. Per customer ui will power off and stop working,diagnosed a defective ui control,powered unit off replaced ui control powered unit on tested ui operation good. W11664671"

"WDT720PADM0 Arrived on site for a dishwasher not drying. On arrival client stated dishes would always come out wet I asked if they used rinseaid he said yes I checked the level of the rinseaid it was almost maxed out. I lowered level then I ran diagnostic I found error codes F6E2,F8E2,AND F9E1 I heard pump making a clicking sound when spinning. I checked for any debris in the drain filter checked arms then tested again still making odds sound. I ordered pump motor,control, and water valves. Office to reschedule for client returning parts just in case needed. ; ordrng 1 W10751502 (Control) and 1 WPW10671941 (Sump motor) and 1 W11175771 (Water valve)"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and UV dye drier. I evacuated the system and cleared it with nitrogen. I removed and replaced the mentioned parts and while removing the condenser line from the compressor, I found the compressor smoking and extremely hot to touch. Using my nitrogen, I cleared any contaminates inside the system and completed the sealed system repair. Vacuumed thensystem down to -30/0psi and allowed the system to set for approximately 20 mins and my guages never moved. I installed 68g of R600 refrigerant and allowed the system to equalize. Plugged the unit in and monitored the system and it is beginning to cool and has a good frost pattern. I recommended the customer allow the unit to cool for at least 24 hours to reach set temps. No water leaks observed during service, job completed. W11635510, WPW10143759, W11506635"

Arrived on sitw for washer not completing cycles. On arrival found f3e1 in diagnostic. I then found pressure switch w11316246 failing. Replaced switch and found unit 8t working as designed. Call complete

WTW5057LW1 Arrived on site for a washer not working. On arrival client stated that the washer wouldn't lock i ran diagnostic and lid locked and then it wouldn't agitate . I replaced splutch and the actuator . I did notice that the capacitor looked like it had burn marks and the leads were bent. I ran another test it still didn't agitate . I tested the capacitor and i got no reading i called my manager to verify issue and he told me to order capacitor and motor. Returning parts just in case needed. I rescheduled client for 513/25client would love a sooner return date.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11481722 (Actuator)

WFW560CHW4 Arrived on site for a washer not working. On arrival I ran diagnostic and found error code F5E2 product wouldn't move forward with wash due to a failed lock. I replaced the door lock and tested product works as it's designed no water leaks visible from main water supply.

"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I tested the water dispenser and could hear the valve energizing, but no water being dispensed. I checked the temps settings andmf8und both compartments set at 4 which is too cold for this unit and the water line inside the door could potentially freeze. I pulled the unit out and checked the valve at the wall and found the water turned off. Turned the water on and tested and water dispensed. I also found the FC door switch is broken and moisture on the center mullion near the top. I found a gap in the gasket on the RC door at the top left corner on the mullion. I adjusted the chassis around the liner and sealed the gap with silicone (job #447549). Also, while sealing the gap, the FC evap fan turned on and sounded like it was hitting ice. I found the ice maker fill tube is gapped and leaking water down to the evap fan and creating ice. Per service pointer #W11750800, I am ordering the fill tube extension kit and also ordering the FC door switch. Scheduled return service for 05/13/25. No water leaks observed during service. WP482338-feom job #447549.; ordrng 1 W11750811 (Fill tube adaptor) and 1 W11396033 (FC door switch)"

Sr # 7741511301 WMH31017HS10 Arrived on site from previous tech to install parts. On arrival I did another diagnosis and I found water damage to customers home i uploaded all photos. I removed back cover and found water around compressor and drip pan. I pushed back the fridge and removed kick plate and I found water coming from filter housing that's what caused damage to clients home. I turned water off to refrigerator . I called Whirlpool tech support gave them all information and photos. Sr# 7741511301. I will be ordering filter housing and drip pan. I also checked gasket and the gap it had on the FC door .The door was lose I removed hinge and adjusted FC door it help but door is still lose causing the gap on the left I will be ordering and new FC door. Office to reschedule for client returning parts just in case needed no water leaks visible from main water supply. ; ordrng 1 W11162042 (Filter housing) and 1 LW11258441 (FC door) and 1 W11678304 (Tray evaporator)

"Arrived on site to inspect freezer drawer difficult to pull out/getting stuck. Upon further inspection, I attempted to pull the FC drawer out and was able to pull it out maybe six inches then it locked up. I was able to force it all the way out and found the grease on the slides had hardened and clumped causing the slide bearings to get bound up. I removed and replaced the slides and placed some grease, from my van stock, on the FC upper basket rails to help it glide better when opening and closing the drawer. Reassembled the FC section and tested and unit is operating as designed. No water leaks observed during service, job completed. W11658402, WP542638-van stock"

"Arrived on site to inspect refrigerator freezer (FC) freezing over. Upon further inspection, I found the FC bottom panel with a sheet of ice on it. I removed the ice and disassembled the FC section to gain access to the evaporator and drip pan drain. I found the evaporator with a good frost pattern and a sheet of ice in the drip pan and the drain hole plugged with ice. Using my steamer, I removed the ice and blew out the drain hole with the hot water from my steamer. I found a small piece of plastic on the right side of the drain which could've been the cause of the blockage and as I steamed the drain, the plastic blew off to the right side of the hole. I pulled the unit out to gain access to the evaporator pan at the back of the unit and found it full of water. Using my shop vac, I cleared the water and checked the drain tube and found it clear. Reassembled the unit and poured some hot water from my steamer down the drain to verify it was cleared. Placed the unit in diagnostics and tested and the unit is operating as designed and no water leaks observed during service, job completed. No parts installed."

"Arrived onsite for previously diagnosed parts. I replaced the gearcase, control, cam, belt, actuator, and hub. I ran a calibration and tested the unit. Unit now operates as designed. No leaks. Call complete. Installed W11657965 CONTROL BOARD, W11454738 GEARCASE, W11658047 BELT, W11212745 ACTUATOR, W10721967 CAM, AND W10528947 HUB. Customer went to neighbors house so I was unable to get signature."

"Arrived on site for shaking a lot. Upon arrival, ran diagnostics and there are no saved error codes. Inspected suspension and is bouncy. Raised unit to inspect lower components. All components are good with no signs of leaking gearcase. Replaced suspension and test unit with towels. Unit is operating as designed . No leaks present . Job comple"

"Arrived on site to diagnose a unit making a loud humming noise during operation. Tested the unit by heating water, and the humming sound began immediately. Traced the noise to the blower assembly. Removed the unit to access the blower and found it to be damaged. Replaced the blower, tested the unit, and confirmed it is operating properly with no unusual sounds. Job complete."

"Arrived on site and replaced UI(W11330971), seperator(W11572058), RH RC door(W10815687) and deli door(W10815669). Unit now working as designed. Job complete."

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated unit would make a noise before the breaker tripped. They replaced the breaker, issue is no longer present but they just wanted the unit to be looked over. Entered diagnostics and engaged all components manually, no irregular noises and all engaging properly. Found F6E4 UI and appliance manager state status mismatch. Cleared code and cycled power, ran a bake cycle to 350? in both oven cavities error code no longer storing in the system. No one on site for signature. All components are properly engaging and unit is running as designed, no parts installed, job complete."

"Arrived on site to replace previously diagnosed upper and lower spray arms, control and user interface, replaced but noticed that the vent is leaking replaced vent as well and tested, unit is now running as designed no leaks detected job complete installed WPW10629158,WPW10428211, W10597041, WPW10491331, WPW10498900"

"Arrived on site to diagnose a unit not receiving water. Placed the unit into diagnostic mode and retrieved error code F8E1 indicating no water entering the unit. Verified that the water supply under the sink was turned on and functioning properly. Inspected the fill valve connections and found the connection was not secured correctly. Secured the fill valve connection, tested the unit, and confirmed it is now filling with water and washing properly. No leaks present at this time. Job complete."

Arrived on site to test unit for not starting. Found start button not responding. Replaced control(W11637581) and unit is now working s designed. O leaks detected. Job complete.

Arrived on site and replaced ice box fan(W10846539). Advised customer to monitor. Job complete.

"Arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1-failed element. I cleared the code and continued with testing. While testing, I tested the amp draw to the element and found no amp draw. I removed and replaced the element and retested and unit is operating as designed. No water leaks observed during service, job completed. W10518394"

Arrived on site replaced top oven vent trim W11240519. Job complete

Arrived on-site to install ordered parts. Installed housing(w11162042) no leaks and water is dispensing as it should.

"Arrived on site to test unit for door squeaking. Upon arrival customer stated her door doesnt squeak, her ice maker is not making ice. Cycled ice maker, unit harvested and called for fill but valve did not energize. Inspected valve and found connector unplugged. Plugged valve in and cycle ice maker once more, unit harvested and filled with ideal amount of water. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for washer throwing error code . Found unit giving 3-1 error . Controls not responding . Did power reset . Still not allowing entry into diagnostics. Only giving 3-1 code . Ordering wl switch , console UI, will need 2nd man due to stacked in closet . Let water off . Call to set return ; ordrng 1 2man and 1 W11325580 (Ui) and 1 W11316246 (Wl switch) and 1 W11456953 (Hose pressure)"

"Arrived on site to inspect washer leaking after being dropped. Upon further inspection, I gained access to the underside of the washer and found that the tub hose had become detached. This was the cause of the leak. I reattached the hose and leveled the unit. I calibrated and tested the machine. The machine is now operatimg as designed. No water leaks were observed after service. No parts installed."

Arrived on site to install previously ordered part. Replaced blower motor. Test unit and is operating as designed. Job complete. There is no one on site to sign off repair but contacted on phone.

"Arrived on site for clicking noise. Upon arrival, unit is unplugged. As soon as power is restored igniters energize without turning knobs. Disassembled unit for inspection. Found continuity through switch harness with all switches in open position. Replaced switch harness W11620523. Test unit and is operating as designed. No gas leaks present. Job complete"

"Arrived on site for spraying water. Upon arrival, inspected unit. Found fracture on hot side of valve. Replaced valve W11038689. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for not operating. Upon arrival, inspected unit. Found panel warped and LEDs on ui flickering and buttons not responding. Power cycled unit and having same issue. Replaced panel W11460908 and ui W11632709. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W10371566 outer tub. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign"

"Arrived on site to test unit for cycle not starting. Upon arrival customer stated unit stopped mid cycle and would not drain. Inspected harness, found broken drain pump wires. Spliced drain pump wires and secured harness to prevent further damage. Started a diagnostic cycle, unit filled, agitated and drained. All components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for turntable thumping when turning. Upon arrival, proceeded to replace W11110134 ring, W11676353 TT motor and W11179756 shaft turn. Tested unit and now unit is functioning as designed."

"Arrived on site to test unit for no water. Upon arrival customer stated whenever cycle is started, it will run for a minute then say complete. No water enters basket. Tested unit, when cycle started to sense unit began to make a buzzing sound originating from the capacitor. Replaced capacitor (W11395618) from job (447583). Ran a test cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect a refrigerator, not cooling and also leaking. Upon further inspection, I checked the temperatures and measured 0 degrees in the FC and 34RC. I found a substantial amount of clear ice in the freezer and refrigerator section and on the shelves. I found that the icecmaker fill tube was pinched and cause it to freeze at the front which then lead to water flowing out of the top and into the freezer section and down into the refrigerator section. I defrosted and removed all the ice and fixed the damage part of the fill tube and then covered the top portion with tape to prevent water from spilling behind the evaporator cover. No parts installed. No water leaks observed at the end of service. No one on site to sign"

"Arrived on site to inspect dishwasher with no power at display and no buttons not responding. Upon further inspection, I verified proper incoming voltage to the control. However, control was unresponsive. The control had failed internally. I replaced the control and tested the unit. The u it is now operating as designed. W11683481"

"Arrived on site to inspect dishwasher triggering F8E4. Upon further inspection, the customer advised that the error displayed a few days ago and sinse has gone away. I placed the unit into diagnostics and observed the stored error code F8E4. I gained access to the float switch and found a small amount of water in the tray. I dried the water and tested the dishwasher and observed for leaks. I didn't not observe any leaks and the hoses and water connections are all without issue. It appears that the customer experienced oversuds as they are using pods . These particular detergent pods are very concentrated and can lead to a build up on undisolved detergent and can cause too many suds which can cause water to overflow and trigger the float switch. I found that the switch was not moving smoothly in the housing. I replaced the float switch. The unit is now operating as designed. No water leaks observed during service. W11545764"

Arrived on site to inspect refrigerator intermittently not cooling in the freezer. Upon further inspection I checked temperatures and measured -11 FC and 39RC. The customer stated that every few days they would notice food in their freezer start to get soft and ice in bin clumping. I checked the thermistors and the control and found the thermistors to be in spec. I replaced the Orion control as I suspect it could be the issue. I advised the customer to monitor the operation. No water leaks observed during service W11336586

I arrived on site for an oven that will not unlock the control lock on the user interface. Inspected unit and work area. The customer advised they tried to unlock the control lock and flip the breaker but neither seemed to get rid of the control lock. They advised that happened after a power surge and they have not been able to use it since. I did confirm the customers complaint and replaced the control panel. I tested the unit and found the unit working and operating as designed. Call complete. W11600355.

"Arrived onsite for sealed system failure. Had Customer sign refrigeration waiver due to problematic unit. Put unit in test 4 section 1 and powered down. Pierced unit and found unit still pressurized. Evacuated system and replaced compressor, dye drier and access valve. Charged with nitrogen and found no signs of leaks. Did find some oil in system. Pulled extended vacuum and held. Charged per spec and tested. Unit is functioning properly. Advised customer on allowing 48hrs for temperature to stabilize and monitor with bottles of water in the freezer."

Arrived onsite to inspect refrigerator making noise upon further inspection found condenser motor fan shaft bent replaced W11127829 also tested compressor amp 9.32 rotor lock up start dev cut on the compressor does not ordering parts compressor W11635510 dye drier Wpw10143759 service port W11506635 2HOURS SSTECH OFFICE TO SCHEDULE ; ordrng 1 W11635510 (Compressor) and 1 Wpw10143759 (Dye drier) and 1 W11506635 (Service Port) and 1 2HOURSSSTECH (2HOURS SSTECH)

"Arrived on site for dryer making noise. Drum was ordered, removed top panel. Removed drum, found rear left support wheels was not turning properly. Replaced support wheels. Installed drum. Verified operation. Call complete. W10899578"

Arrived onsite for prediagnosed parts upon arrival replaced gearcase W11449840 splutch assembly W10721967 belt W11239857 ran calibration & test cycles unit is working as designed no leaks observed during service

Arrived onsite to inspect dishwasher not starting cycle upon further inspection ran diagnostics found f4e3 f7e1 f2e1 bad pump & motor replaced pump & motor W11613570 ran diagnostics cleared codes ran normal cycles unit is working as designed no leaks observed during service

Arrived onsite to inspect refrigerator not turning on upon further inspection found the unit is on and cooling icebin is full rc temp 37 rf temp 7 customer not available for signature unit is working as designed no leaks observed during service

Arrived on site for dryer making noise . Found drum is warped and making thumping noise when spinning . Tried to flatten out . Ordering drum . No lint build up . Call to set return ; ordrng 1 W10541657 (Drum)

Arrived onsite to inspect dishwasher not starting upon further inspection found control is dead ordering parts control W11683480 office to schedule ; ordrng 1 W11683480 (Control)

"Arrived on site for unit not spinning. Upon arrival, found motor shield broken and stuck between cam and actuator, not allowing to spin. Upon closer inspection, found unit not leveled, causing unit tilt to the side where th motor shield broken. Leveled unit and proceeded to replace W11239857 belt, W10721967 splutch assy, W11395618 capacitor and W11481722 actuator. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace WP487576 washer. Also found bottom hinge to RC door was loose. Secured all hinges and tested unit. Now unit is sealing and functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign."

Arrived onsite for prediagnosed parts upon arrival wrong parts order rediagnosed customer complaint order parts slide supports W10744328 freezer door w10782352 no leaks observed during service office to schedule ; ordrng 2 W10744328 (Slide support)s and 1 W10782352 (Freezer door)

Arrived onsite to inspect dishwasher not going through cycles upon further inspection found f4e3 bad motor replaced motor W11087376 ran test cycles unit is leaking at front checked seal no debris in gasket area reordering pump&motor W11087376 unplugged unit until we return advised customer notto use office to schedule ; ordrng 1 W11087376 (Pump&motor)

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the gear case and tested the unit. The unit began to work and operate as designed. Call complete. W11393685.

Arrive downside to install previously diagnosed part. Inspected unit and work area. I replaced the icemaker and found the unit working and operating as designed. Call complete.

"I arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. I found the machines still had water inside of the drum and would not drain. I found the unit being extremely hard to turn off or get into diagnostics. After multiple attempts, i finally was able to get the unit into diagnostics, and found an F32 (long drain) error code. I checked resistance through the drain pump and found it reading 13.2 ohms. I checked voltage, going down to the drain pump and found proper voltage. I remove the water from the basket and replaced the drain pump assembly. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. W10536347."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and access valve and charged the unit up with 250 psi of nitrogen. I found pressures hold for ten minutes. I vacuumed down the unit to -30 psi and found pressures hold again. I charged the unit up with 53 g of R600 refrigerant and tested the unit,. The unit began to cool and operate as designed. Call complete."

"Arrived on site for no ice. Removed cover broken grid cutter ran diagnostic evap frosted correctly,ran normal cycle first fill good second fill did not fill correctly. Replaced recirculating pump and grid cutter,ran a normal cycle good water fill ice forming on evaporator uploaded pic. W10919199,w11542867"

MH1170XSS1 Arrived on site for a otr microwave not turning on. On arrival I tested and microwave would turn on then turning off over and over. I removed ui control and tested door switches and I did find one bad door switch. I then tested and it's still acting the same i tested the control board to see if I was getting 120 at the door switch and they are.I will need control board and braket for control when removing parts were old and fell off . Ordering door due to the defective stage its in ordering parts office to reschedule ASAP please returning parts just in case needed. ; ordrng 1 8206360 (Control) and 1 8206361 (Bracket) and 1 8206396 (Door)

"Arrived on site to test unit for not cooling. Compressor running but no frost pattern on evap. Recommend compressor, drier, access port and potentially evap. Needing 2hrs on return visit. Office to reschedule. ; ordrng 1 W11578208 (Compressor) and 1 W11572047 (Evap) and 1 W11506635 (Access valve) and 1 WPW10143759 (UV drier)"

KRMF706ESS05 Arrived on site for a refrigerator with a grille issue. On arrival verified clip had been defective I replaced and tested product is working as its designed no water leaks visible from main water supply.

"Arrived on site for lower spray arm fell off . Found spray arm had come off sump and plastic melted on heater . Replaced spray arm W11550888. Tested unit , arm is staying place . No other issues . No water leaks detected at time of service. Job complete"

"Arrived onsite for right side RC door opening when left side is closed. Inspected unit and found normal door operation . Explained to customer about proper door closing with the vertical mullion. To close properly right side must be closed first to engage the mullion catch, then the left side co complete the seal. Customer understands. Job complete"

Arrived onsite for unit needing panel replacement. Replaced panel. Panels are aligned however drum that was replaced previously is now rubbing on right side panel. Took a picture showing drum is out of round. Need to re order drum and returning with right panel if needed. Office to reschedule ; ordrng 1 W10541657 (Drum)

"Arrived onsite for unit still giving inverter errorcode. Called tech line for assistance. Spoke to Drew SR#7741523958. Tech recommended returning with switches (interlocks) as well as inverter, mag and ACU as part may have been defective out of box. Needs autho for previously ordered and current parts ordered. As well as 2 hrs. Office to reschedule ; ordrng 1 W11578579 (Inverter) and 1 W11578959 (Magnetron) and 1 W11233913 (Mag thermostat) and 1 W11325786 (Acu) and 1 NeedsAUTHO (Needs AUTHO) and 1 2hrs (2hrs)"

"Arrived on site for unit not washing. Upon arrival, found wash motor energized but not washing. Proceeded to replace W11613570 pump&motor. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

Arrived on site and replaced cooktop(W11112610). Job complete. Contractor not present for signature.

"Arrived on site for cooktop issue. Upon arrival, found cooktop cracked. All other functions working properly. Called techline and spoke with Chris SR#7741527224 stated its a thermal crack and approved to replace cooktop. Proceeded to replace W11730433 cooktop. Tested unit and now unit is functioning as designed."

"Arrived on site to complete sealed system repair. Removed sealed systen as 1 assembly and replaced the hot gas valve, condenser, evaporator, compressor. Nitrogen tested and found no leaks. Vacuumed down and verified good vacuum. Charged to spec ans verified unit working as designed with no leaks. Parts used - WPW10534030, W11506635, W10843121, W11735041, WP2313624, WPW10218037."

"Arrived on site to diagnose unit for a loose handle. Tested unit and found the handle hanging on the right side. Secured the handle to the front panel, tested the unit, and it is now operating properly"

Arrived on site to test unit for unit giving open close door. Test unit and found damaged switches. Replaced interlocks test unit and unit test good job complete.

Arrived on site for range front right burner not lighting and always having a flame was too big. Found the burner cap was set on the wrong burner. Explained to customer on how the burner caps sit on burners. Unit is now working as designed. Call complete.

"Arrived on site to replace previously ordered oven door. Replaced the lower oven door, tested the unit, and confirmed it is working properly. Job complete."

Arrived on site to install new Control to resolve washer not starting. Replaced control and was able to get unit to properly latch and run cycles. Unit working as designed. Parts used - W11657965.

Arrived on site to diagnose issue with center burner turning off when set to simmer. Tested unit and found the simmer orifice was clogged. Removed and replace lp kit the orifice then resecured it. Tested the unit and confirmed proper operation. Job complete.

"Arrived on site to resolve leaking washer also stuck in drain loop. I fully replaced the outer tub and swapped over components. Suspension was bent and needed to be replaced. I also replaced the control to resolve the drain loop. Reassembled and tested. Unit was outside, so no water available. Ran extension cord to confirm drain loop is resolved and unit will work properly. Repair completed. Parts used - W11498796, W10371566, W11217817."

"Arrived on site to diagnose unit with a falling door. Inspected the unit by pulling it out and found the left hinge was broken. Replaced the left hinge, tested the unit, and confirmed it is operating properly. Job complete."

"Arrived one side of the test unit for the unit tripping the breaker. Replaced the bake elements, broiler elements, and main power control board. Tested the unit by heating both ovens to 500?F. Both units preheated correctly. Left the ovens on and advised the builder to turn them off after one hour to complete the burnout process. Job complete."

Arrived on site for plastic coming off of panel. Also found soap dispenser just opens but soap does not get wash out. Diagnostics shows no errors. Confirmed console is lifting exposing control panel. Replaced console. Verified operation. All components working. Found large pan blocking water from soap dispenser. Advised customer on placement. Call complete. W11460908

Arrived on site to test unit for no power. Test unit breaker was tripped. Turned breaker on test unit and unit test good job complete.

"Arrived on site to test unit for long dry times, tested unit found it heating and it vent directly out side with no restrictions but the vent test shows completely restricted, found lint grill completely clogged restricting air flow, cleared and tested, air flow is now good, explained to customer that the grill needs to be cleaned also regularly, at this time unit is running as designed job complete no parts installed"

"Arrived on site to test unit for PF error, tested unit found failed drain pump. Replaced and tested, unit is now running as designed no leaks detected job complete installed W11396717"

"Arrived on site to replace previously diagnosed motor and blower, replaced parts but the unit is still not heating, noticed that the relay not clicking and control to activate heater, replaced control and tested unit is now running as designed job complete 3 W11089308, WPW10508324, WPW10349492"

Arrived onsite for icemaker not working and not dispensing water. I found the icemaker arm to be out of place. I put the arm back into position and unit will now make ice. The water dispenser flapper was loose so i took off the face cover and found the bracket broken causing the flap not to hit the dispenser microswitch. I replaced the bracket and unit now dispenses water. Call complete. No leaks. Installed WP2180226 BRACKET.

"Arrived on site to install previously diagnosed and ordered parts.i installed the spray arms, adjusters, and console. The unit is now operating as designed. No water leaks observed during service.W11192369 WPW10498900 W10837249 W10712395"

"Arrived on site to test unit for no ice production. Upon arrival cycled ice maker, when calling for water valve did not energize. Inspected valve and found connector unplugged. Plugged in valve and ran another cycle, unit harvested and filled with ideal amount of water. No one on site for signature. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test the for leak. Upon arrival tested unit, found drain is not restricted water flows away. Ran ice maker harvest, when filling no leaks presented itself. When closing door noticed water starting to drip. Water leak is originating from within the door causing there to be a constant water collection and drip on the gasket. Door has missing insulation causing heat soak and condensation. Unit will need a new door. No one on site for signature. Ordering part, no parts installed, office to reschedule.; ordrng 1 W10782355 (FC door) and 1 W11590870 (Vertical mullion)"

"Arrived on site to inspect refrigerator ice maker not operating. Upon further inspection, I checked temperatures and measured 39 Rc and -3 in the FC. The customer advised that the ice maker would work intermittently and sometimes produce ice for a few days and stop for a few days. I checked the fridge for any cooling issue and could not find any cooling issues. I placed the fridge into diagnostics and found that the ice maker thermistor was showing open. I replaced the ice maker and verified its operation. The fridge is now operating as designed, and no water leaks observed during service."

"Arrived on site to replace previously diagnosed tub, notice that the sump was cracked, replaced sump as well and tested, unit is now running as designed no leaks detected job complete installed WPW10605060,W10413848"

"Arrived on site to install previously ordered part. Upon arrival, customer disconnected plumbing and made unit accessible. Replaced external pump W11539855. Test unit and is operating as designed. No leaks present. Job complete"

Arrived onsite for dishwasher leaking. I confirmed leak was coming from the drain pump not seated correctly. I reseated and now the drain pump no longer leaks. When draining I noticed no water passing through and staying in the tub. I found the disposal to still have the knockout inside. I knocked the cap out and tested unit. Unit is nowmoperating as designed. No leaks present. Call complete. No parts installed.

"Arrived on site for door open icon lights up intermittently on ui. Upon arrival, inspected unit and is not currently happening. Opened each door one at a time and indicator lights up then turns off correctly. Customer states that randomly the light comes on then chimes and notices at times when is happening that when opens doors the lights do not turn on. Contacted Techline for assistance. Spoke with DanielSR# 7741522903. Explained issues . Ran diagnostics to test both evaporator fans and ice box fans and all is good. Tech said Could be deli ui harness. Recommend unplugging deli ui and have customer monitor and take video until we return. I also noticed ui is not making sound when buttons are pressed. Customer will monitor unit with deli ui unplugged per Techline instructions. Ordering ui, deli ui and deli harness. Office to reschedule ; ordrng 1 WPW10503833 (Deli ui) and 1 W11634312 (Ui) and 1 W11170612 (Deli harness)"