Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/18/2018
Model WRS315SDHM00, Arrived on call for inner door is warped and is not allowing the door to seal and gasket will not even go in channel of the door to seal, see pic, ordering freezer door and grey gasket freezer, office will reschedule with customer door orders take up to 6-8 weeks.
Near Copperas Cove, TX 76522
Dona
Job Details:
05/18/2018
Arrived on site for long dry times and clothes feeling damp, found dryer is running to spec temperatures check good timer advancing, customer needs to have duct work cleaned. All ops on dryer check good.
Near Austin, TX 78717
Lou
Job Details:
05/18/2018
arrived on site to inspect dishwasher door hitting against one side. Upon further inspection, I found that the unit needed to be leveled for the door to close properly. I found that the floor under the unit was not level as there was a large amount of tile that had been removed and the right leg was not touching the floor but the left leg was touching a piece of the tile. I found a broken piece of tile under the unit and placed it under the right leg and leveled the unit. I tested the unit and the unit tested good. I instructed the customer on proper detergent use and the amount to use. No water leaks observed during service.
Near Austin, TX 78717
Lou
Job Details:
05/18/2018
arrived on site to inspect dishwasher door hitting against one side. Upon further inspection, I found that the unit needed to be leveled for the door to close properly. I found that the floor under the unit was not level as there was a large amount of tile that had been removed and the right leg was not touching the floor but the left leg was touching a piece of the tile. I found a broken piece of tile under the unit and placed it under the right leg and leveled the unit. I tested the unit and the unit tested good. I instructed the customer on prop
Near San Marcos, TX 78666
Connor M.
Job Details:
05/18/2018
MVWB855DC3 maytag washer Arrived on site to test unit for leaking. Fiund no signs of leaks. Ran full diagnostic and inspected entire unit. No signs of leaks. Unable to duplicate issue. Requested customer provide more details if possible should this occur again. Unit working properly, no leaks detected.
Near Killeen, TX 76549
Dona
Job Details:
05/18/2018
Arrived on site to replace ff thermistor, and control, replaced control and thermistor, cleared drain tubing, unit was dripping allowing for flow. Put tool through to ensure drain hose was clear. Unit is flowing. Frost pattern looks good. Unit is cooling. Operations check good. All water connections dry.
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/18/2018
Model WDF520PADB7, Arrived on call for dishes not drying, replaced control and heater element and checked operation know heater is pulling 8 amps on black wire at front bottom of dishwasher which is good, instructed customer on running hot water at sink before starting dishwasher and correct soap and rinse aid use and cleanings of dishwasher again, all checks good, call complete, no water leaks after repair.
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/18/2018
Model WDF520PADB7, Arrived on call for dishes not drying, replaced control and heater element and checked operation know heater is pulling 8 amps on black wire at front bottom of dishwasher which is good, instructed customer on running hot water at sink before starting dishwasher and correct soap and rinse aid use and cleanings of dishwasher again, all checks good, call complete, no water leaks after repair.
Near San Marcos, TX 78666
Connor M.
Job Details:
05/18/2018
WRS571CIDM01 whirlpool refrigerator Arrived on site to test unit for ice build up not allowing auger to rotate. Found seperator not sealing well. Coupling on ice been damaged. Ordering for return. Ja approved 5/22
Near San Marcos, TX 78666
Connor M.
Job Details:
05/18/2018
WRF993FIFM00 whirlpool refrigerator Installed evap cover and control after defrosting unit. Unit working properly, no leaks detected.
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/18/2018
Model JS48PPDBDA, Arrived on call for noise from unit and fridge and freezer not cooling, found compressor is bad has no heat exchange from discharge line and both compartments are at 95 degrees, also has noise coming from condenser fan motor, found that compressor is showing nla, will only charge the customer svc fee of 79.99 plus tax 6.60 which = 86.59, customer will contact whirlpool due to from entitlement shows a extended warranty and customer will reset up the call under the extended warranty psa look at entitlement has numbers for psa., found that sealed system parts are covered under manufactures warranty but noy labor, labor bi480 1,199.99, customer will contact whirlpool for extended warranty to see if labor and condenser fan motor can be covered under extended warranty. Office to reschedule with customer on extended warranty, customer will contact us when call is set up.
Condenser fan motor WP61005323
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/18/2018
Model JS48PPDBDA, Arrived on call for noise from unit and fridge and freezer not cooling, found compressor is bad has no heat exchange from discharge line and both compartments are at 95 degrees, also has noise coming from condenser fan motor, found that compressor is showing nla, will only charge the customer svc fee of 79.99 plus tax 6.60 which = 86.59, customer will contact whirlpool due to from entitlement shows a extended warranty and customer will reset up the call under the extended warranty psa look at entitlement has numbers for psa., found that sealed system parts are covered under manufactures warranty but noy labor, labor bi480 1,199.99, customer will contact whirlpool for extended warranty to see if labor and condenser fan motor can be covered under extended warranty. Office to reschedule with customer on extended warranty, customer will contact us when call is set up.
Condenser fan motor WP61005323
Near Austin, TX 78759
Cliff
Job Details:
05/18/2018
Whirlpool refrigerator WRS588FIHV00. Arrived on site to diagnose a refrigerator with slow flow through water dispenser. Tested unit and found faulty filter installed and filter housing causing low flow, as flow is fine with no filter installed. Advised customer water filters are consumable items and not covered under manufacturer warranty. No other failures are found at this time and all is working properly.
Near Johnson City, TX 78636
Robert
Job Details:
05/18/2018
Maytag washer
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
05/18/2018
Model WDF320PADB3, Autho. WERPOEREPL1 ,Arrived on call for dishes not drying, found that heating element is coming on at 8 amps and then checked incoming water temp at sink and will not go above 110 degrees after running hot water for more than 5 min, customer to contact plumber to have water temp increase dishwasher must have 120 degree incoming temp, also customer must run hot water at sink before starting dishwasher and verified that customer is using the correct amount on soap and rinse aid, no parts needed, no water leaks at time of call, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
05/18/2018
Model WDF320PADB3, Autho. WERPOEREPL1 ,Arrived on call for dishes not drying, found that heating element is coming on at 8 amps and then checked incoming water temp at sink and will not go above 110 degrees after running hot water for more than 5 min, customer to contact plumber to have water temp increase dishwasher must have 120 degree incoming temp, also customer must run hot water at sink before starting dishwasher and verified that customer is using the correct amount on soap and rinse aid, no parts needed, no water leaks at time of call, call complete.
Near Killeen, TX 76543
Dona
Job Details:
05/18/2018
Arrived on site for left front burner element is snapped apart, receptacle is burned apart and arched to chassis. Unit is staying on when in off position, will need infinite switch as well. Unit is in poor condition. Not normal wear and tear. Will need authorization to repair unit for this issue. Took pictures. Customer is still using unit. Tech turned breaker off and advised not to use as it is a safety hazard. Tech did tape live wires so not touching chassis. Unit is in off position.
Near Georgetown, TX 78628
Jerry C.
Job Details:
05/18/2018
WRV986FDEM01 Arrived to instal parts. I removed replaced the fan and adapter and noted the housing was not correctly mounted. I found the doors mis-aligned and corrected. I squared the cabinet and corrected a top-forward lean. The lower left door hinge was bent down and causing the ice bin gasket to insufficiently contact the ice maker housing fascia. I was able to correct the alignment and found the gasket contact greatly improved. I corrected a top-out lean of the fc door. Operational test good, no leaks observed during service.
Near Austin, TX 78717
Lou
Job Details:
05/18/2018
arrived on site to inspect ice maker not working. Upon further inspection, I found a large block of ice buildup on the Evap cover. I advised the customer that they would need to defrost the unit before I could move forward with inspection. I advised the customer of the waiver of damages while defrosting the refrigerator and the customer signed the waiver. I explained to the customer that they would need to defrost the refrigerator at least 24 hours before I returned. I advised the customer to lay some towels all around the unit to soak any water spillage and if they have a wet vac to keep it handy in case there was a large amount of water. Office to order Evap cover and Evap motor assembly. I will return with pre-diagnosed parts and office scheduled return for 05/25/18 SW. No water leaks observed during service.
Near San Marcos, TX 78666
Connor M.
Job Details:
05/18/2018
WRF535SWHZ00 whirlpool refrigerator Arrived on site to test unit for water spraying from ice maker. Found icemaker mold heater not coming on. Cobes built up eventually clogging fill tube. Will need ice maker for repair. Ja approved 5/22
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/18/2018
Model KRSC503ESS01, Arrived on call for ice maker only making 2 batches of ice in 24-48 hours, checked all switches and sensors and icemaker harvested and filled with water, called whirlpool tech line and talked to tj, file number 7722025007, and was instructed to install the ui today and let customer run the unit for 24 hours and see if ame issue and if issue returns will need the main control, called shana and was insteucted to reschedule for 5/24/18 and have customer call office if issue is the same on Tuesday or Wednesday and if ice production is good to cancel service on rues. Or wed., will order ui and main control, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/18/2018
Model KRSC503ESS01, Arrived on call for ice maker only making 2 batches of ice in 24-48 hours, checked all switches and sensors and icemaker harvested and filled with water, called whirlpool tech line and talked to tj, file number 7722025007, and was instructed to install the ui today and let customer run the unit for 24 hours and see if ame issue and if issue returns will need the main control, called shana and was insteucted to reschedule for 5/24/18 and have customer call office if issue is the same on Tuesday or Wednesday and if ice production is good to cancel service on rues. Or wed., will order ui and main control, no water leaks at time of call.
Near Belton, TX 76513
Dona
Job Details:
05/18/2018
Authorization from safety met4o00epl1 April. Parts and labor. Found blower belt shredded off blower wheel to motor, causing unit to not blow air through duct. Unit is unplugged at this time not running, Sarah assisted with date and reschedule. 5/24. Would like sooner service if available.
Near Harker Heights, TX 76548
Mike G.
Job Details:
05/18/2018
KFIS29PBMS02, Arrived on site for unit not making ice when arrived found that the unit is making ice and customer stated that they have replaced water filter and unit started making ice did checked temps in ff and frezer and found ff to be at 39* and freezer is 3* unit making ice and is cooling properly checked unit for water leaks and no leaks found at time of srv....unit checked fine at this time...,
Near Harker Heights, TX 76548
Mike G.
Job Details:
05/18/2018
KFIS29PBMS02, Arrived on site for unit not making ice when arrived found that the unit is making ice and customer stated that they have replaced water filter and unit started making ice did checked temps in ff and frezer and found ff to be at 39* and freezer is 3* unit making ice and is cooling properly checked unit for water leaks and no leaks found at time of srv....unit checked fine at this time...,
Near Cedar Park, TX 78613
Lou
Job Details:
05/18/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control and tested unit. Unit operated as designed. Job completed.
Near Austin, TX 78737
Connor M.
Job Details:
05/18/2018
WRF560SEYM05 whirlpool refrigerator Arrived on site to test unit for moisture on mullion. Found moisture control not turned on. Temp in apartment very high as it isnt occupied. Turned on moisture control. Unit working properly, no leaks detected.
Near Austin, TX 78729
Cliff
Job Details:
05/18/2018
Kitchenaid oven KODC304EBL00. Arrived on site to replace blower for oven. Replace upper blower assembly and tested unit. Found all is functioning properly at this time.
Near Coupland, TX 78615
Nathaniel B.
Job Details:
05/18/2018
Model KRFC704FPS00, Arrived on call for both compartments not cooling properly, found compressor running and getting good heat change but suction line still at room temp and compressor very hot, both compartments at 80 plus degrees, ran test 40 and got no cooling to both compartments at all either unit has a leak in system or compressor has failed, will order all sealed system parts and use evap cover and main control on return due to test 128 control board version is 400 and should be 700 plus and will need to seal around drain tube cup on return with silicone to prevent air leak to keep drain from freezing, pr kristen office will reschedule with customer.
Near Coupland, TX 78615
Nathaniel B.
Job Details:
05/18/2018
Model KRFC704FPS00, Arrived on call for both compartments not cooling properly, found compressor running and getting good heat change but suction line still at room temp and compressor very hot, both compartments at 80 plus degrees, ran test 40 and got no cooling to both compartments at all either unit has a leak in system or compressor has failed, will order all sealed system parts and use evap cover and main control on return due to test 128 control board version is 400 and should be 700 plus and will need to seal around drain tube cup on return with silicone to prevent air leak to keep drain from freezing, pr kristen office will reschedule with customer.
Near Austin, TX 78756
Joseph C.
Job Details:
05/18/2018
WTW5000DW1 Arrived on site for “not starting/bouncing around” complaint. Per my previous diagnosis, removed and replaced dampers. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details:
05/18/2018
Whirlpool dishwasher WDT710PAHZ1 Arrived to find door handle loose and door squeaking when opened. Tightened handle and installed new friction pads on hinges. Checked operation and unit checks good with no water leaks.
Near Georgetown, TX 78628
Jerry C.
Job Details:
05/18/2018
106.51189113 Arrived to inspect ice maker leaking. I found the unit was very out of square and the doors were not sealing as they should. A previous servicer replaced the water valve for the issue and the drain tube adjacent to the valve assembly was dislodged, allowing air to leak into the cabinet. The rc drain was plugged and I corrected the issue, which was causing water to flow into the rc floor area and then leak down through the vacuum breakers and onto the floor. The lower front metal chassis border was bent back and causing air leaks into the cabinet and I corrected it and sealed the cabinet door openings. Operational test good, no leaks observed during service.
Near Manor, TX 78653
Joseph C.
Job Details:
05/18/2018
WDF520PADM7 Arrived on site for “unit leaking onto floor” complaint. Performed diagnostic test twice and could find no evidence of leakage. Unit is performing as designed. No leaks detected, at time of service.
Near Salado, TX 76571
Mike G.
Job Details:
05/18/2018
WRB322DMBM00, Arrived on site for unit not making ice and unit getting frost build up Around freezer door checked unit and fou d that the icemaker arm is up icemaker off and fou d no frost build up is freezer turned on icemaker and icemaker started to make ice and called for water and found that the customer is opening the freezer door from the left hand side of the door handle talked to customer about how the freeer door should be opened chexked unit for water leaks and no leaks at time of srv... unit checked fine at this time.....
Near Salado, TX 76571
Mike G.
Job Details:
05/18/2018
WRB322DMBM00, Arrived on site for unit not making ice and unit getting frost build up Around freezer door checked unit and fou d that the icemaker arm is up icemaker off and fou d no frost build up is freezer turned on icemaker and icemaker started to make ice and called for water and found that the customer is opening the freezer door from the left hand side of the door handle talked to customer about how the freeer door should be opened chexked unit for water leaks and no leaks at time of srv... unit checked fine at this time.....
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/18/2018
Model WDF520PADM7, Arrived on call for dishwasher not draining again, installed check valve drain hose today due to when not in cuse gets water in bottom of the dishwasher above the filter, also got a 6-4 error code which is for float switch and found float switch is bad, skyped offive parts and talked to sara and will reschedule for 5/22/18 but customer request service on 5/25/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/18/2018
Model WDF520PADM7, Arrived on call for dishwasher not draining again, installed check valve drain hose today due to when not in cuse gets water in bottom of the dishwasher above the filter, also got a 6-4 error code which is for float switch and found float switch is bad, skyped offive parts and talked to sara and will reschedule for 5/22/18 but customer request service on 5/25/18
Near Leander, TX 78641
Lou
Job Details:
05/18/2018
arrived on site to inspect microwave vent light not working. Upon further inspection, I found that the light bulb was burnt out and the base was broken causing it to not come out. I quoted the customer $14.62 for the light bulb with tax the total was $15.83. Customer agreed to purchase the light bulb and I removed and replaced the light bulb and housing and tested the unit. The unit operated as designed. Job completed.
Near Austin, TX 78738
Brandon
Job Details:
05/18/2018
Arrived on site for noise complaint in freezer section, found bad evaporator fan motor. I replaced the fan motor, unit tested good.
Near West Lake Hills, TX 78746
Kevin
Job Details:
05/18/2018
Arrived on site and inspected unit and found door chute gasket is not on properly and is partially blocking chute when ice is dispensed. Took one picture. After correcting dispensed ice several times and showed the customer how long after the button is released the ice dispenser door stays open. After Correct and gasket know for the repair
Near Buda, TX 78610
Robert
Job Details:
05/18/2018
Dryer repairs
Near Temple, TX 76504
Dona
Job Details:
05/18/2018
Arrived on site for high temps in refrigerator, found 4 inch ice build up on evaporator, customer will defrost unit before techs return customer has signed waiver and tech discussed procedure for defrosting. Will need to replace evap cover and rc therm. Found that unit is no longer sending door warning when doors are open. Will need to replace control as well. Sarah assisted with reschedule and parts reschedule 5/23 all water connections dry.
Near Georgetown, TX 78633
Lou
Job Details:
05/17/2018
arrived on site to inspect refrigerator not cooling in the freezer chamber. Upon further inspection, I found the the unit was in cooling down mode. I took the unit out of cooling down mode and tested unit in diagnostics. Unit tested good. As soon as I took the unit out of diagnostics, the units compressor kicked on. I placed my thermal couple inside the fc at the bottom of the freezer chamber to read the temperature. The unit began at approximately 56 degrees. Within approximately 30 minutes, the unit cooled down to 30 degrees. No water leaks observed during service.
Near Liberty Hill, TX 78642
Lou
Job Details:
05/17/2018
arrived on site to inspect cooktop parts missing. Upon further inspection, I found that both front and both rear burner heads were missing. Office to order left front, left rear, right front and right rear burner heads and ship directly to the customer. The middle burner head was present. No gas leaks observed during service.
Near Liberty Hill, TX 78642
Lou
Job Details:
05/17/2018
arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostic mode and found that the sump/motor was not working. The drain pump tested good as did the element. I removed and replaced the sump/motor assembly and tested unit and unit tested good. I found a drill bit and a piece of a dishwasher mount in the sump/drain area. I took pictures for reference. No water leaks observed during service. Job completed.
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/17/2018
Model AGR5330BAS3, Arrived on call for range has dent on control panel, found dent on control panel see pic, installed control panel and all checks good, no gas leaks at time of call. Call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/17/2018
Model AGR5330BAS3, Arrived on call for range has dent on control panel, found dent on control panel see pic, installed control panel and all checks good, no gas leaks at time of call. Call complete.
Near Liberty Hill, TX 78642
Lou
Job Details:
05/17/2018
Arrived on site to inspect refrigerator kicking on and off and not cooling. Upon further inspection, I found that the customer had the unit unplugged. I plugged the unit in and the unit came on, but shortly kicked off and I could hear the start device pop. I unplugged the unit and removed and replaced the start device and plugged the unit back in. The unit began to operate as designed. After a few minutes the unit began to cool in the freezer chamber. After approximately 15 minutes, the refrigerator chamber began to cool. I put the unit back into its place and set the legs and leveled the chassis. No water leaks observed during service. Job completed.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
05/17/2018
Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
05/17/2018
Model WFG525S0HS0, Arrived on call for all burners continue to click after lit, found that knob switch harness for left rear is bad, ordering switch harness and spark module for top burner igniters, skyped office parts and talked to jordan and will reschedule for 5/22/18.
Near Killeen, TX 76542
Steve C.
Job Details:
05/17/2018
Arrived on site for the unit light will not turn off. Tested the unit and found the control is defective. Replaced the control and tested the unit. Unit works properly and job complete.
Near Austin, TX 78703
Connor M.
Job Details:
05/17/2018
KSSC42QMS02 kitchenaid refrigerator Arrived on site to test unit for leaking from ice maker. Fiund crack in mold of icemaker. Replaced and tested unit. Unit working properly, no leaks detected.
Near Georgetown, TX 78628
Mike C.
Job Details:
05/17/2018
Kitchen Aid dishwasher KDTM404ESS3 Arrived to find lower spray arm not attached to sump. Attached spray arm and checked operation, checked good with no water leaks.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model WRF989SDAM01, Arrived on call for grinding noise in freezer, replaced all parts ordered prior due to defrost failure and instructed customer to allow for 24-48 hours for proper cooling and to open and close door from center of handle for proper door closure on freezer, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model WRF989SDAM01, Arrived on call for grinding noise in freezer, replaced all parts ordered prior due to defrost failure and instructed customer to allow for 24-48 hours for proper cooling and to open and close door from center of handle for proper door closure on freezer, no water leaks at time of call, call complete.
Near Austin, TX 78745
Robert
Job Details:
05/17/2018
Whirlpool dryer replacement of timer and start switch
Near Austin, TX 78704
Connor M.
Job Details:
05/17/2018
KUIX505ESS1 kitchenaid ice machine Arrived on site to test unit for over producing ice. Found failed bin thermistor. Replaced and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78704
Connor M.
Job Details:
05/17/2018
WRS315SNHM00 whirlpool refrigerator Arrived on site ot test unit for not cooling well. Unit not near an outlet, trapped behind other applainces. Could not plug unit in for diagnosis. Performed over all check and found condenser fan motor not plugged in. Corrected issue and tested unit. Unit working properly. Not connected to water.
Near Round Rock, TX 78681
Mike C.
Job Details:
05/17/2018
Whirlpool Range WFE525S0HV0 Arrived to find front right burner has a residue left on glass after using the burner. Using Affresh cooktop cleaner I was able to remove the residue. Advised customer to purchase Affresh cooktop cleaner to remove spots from glass. Unit checks good.
Near Troy, TX 76579
Dona
Job Details:
05/17/2018
Arrived on site for ice maker leaking into bin, dripping water. Replaced ice maker, also found filter needed changed as it was not dispersing water. Found all other parms check good. All water connections dry
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model ET22DKXAW02, Arrived on call for both compartments not cooling properly, found fresh food control set to coldest setting and evap motor not running, freezer was at 18 degrees and fresh food at 61 degrees, turned evap fan blade by hand and started running, will need evap motor replaced, evap motor 78.80, svc/ labor rf330 179.99 which = 258.79 plus tax 21.35 which = 280.14, customer agreed to est,, installed evap fan and checked operation and evap fan is running know, found no ive in returns or supply and compressor amp draw on red wire is 0.8 amps which is good, collected full balance of 280.14, unit is not connected to water it is in garage. Call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model ET22DKXAW02, Arrived on call for both compartments not cooling properly, found fresh food control set to coldest setting and evap motor not running, freezer was at 18 degrees and fresh food at 61 degrees, turned evap fan blade by hand and started running, will need evap motor replaced, evap motor 78.80, svc/ labor rf330 179.99 which = 258.79 plus tax 21.35 which = 280.14, customer agreed to est,, installed evap fan and checked operation and evap fan is running know, found no ive in returns or supply and compressor amp draw on red wire is 0.8 amps which is good, collected full balance of 280.14, unit is not connected to water it is in garage. Call complete.
Near Dripping Springs, TX 78620
Connor M.
Job Details:
05/17/2018
KRMF706ESS01 kitchenaid refrigerator Arrived on site to test unit for water spraying from dispenser. Found dispenser tube slightly out of place. Corrected issue and tested unit. Unit working properly. No leaks detected.
Near Austin, TX 78733
Kevin
Job Details:
05/17/2018
Arrived on site And found freezer door is dragging on liner, also found door cam Is off and not allowing door to close properly, took one picture. Will need to bring back door cam and cam thimble and hinge to correct issue. No water leaks from connections at time of service.
Near Austin, TX 78741
Robert
Job Details:
05/17/2018
Near Georgetown, TX 78628
Jonathan S
Job Details:
05/17/2018
Whirlpool refrigerator model#WRS975SIDM00. Frosting on fresh food evaporator.
Near Austin, TX 78746
Kevin
Job Details:
05/17/2018
Arrived on site and inspected cooktop and found F47 code on user interface. Uninstalled cooktop and replaced both modules and UI. After programming cooktop errors have stopped, it will now power on correctly and shows as operating however there is no cookware available yet to be completely certain of operation. Job complete
Near Temple, TX 76502
Dona
Job Details:
05/17/2018
Arrived on site for rf and LF burners. To heating all the way to temp, found both burners only supplying from one side of coil. Replaced coils and infinite switches. Verified operations on all burners. All check good.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model MVWP575GW0, Arrived on call for not getting any hot water when selected only draws cold tap water, checked for error codes and got f5 e1 which is a lid switch fault ehich was the only error, then found when set on warm only gets tap water just as if it was cold but if turned it to hot gets hot water, found that sensor on valve is showing open, replaced valve and temp switch and tested and still same issue, will order control due to still not getting warm water and did not show a temp sensor open for error codes and lid lock will need to. Be ordered, skyped office parts and talked to jordan and will reschedule for 5/24/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model MVWP575GW0, Arrived on call for not getting any hot water when selected only draws cold tap water, checked for error codes and got f5 e1 which is a lid switch fault ehich was the only error, then found when set on warm only gets tap water just as if it was cold but if turned it to hot gets hot water, found that sensor on valve is showing open, replaced valve and temp switch and tested and still same issue, will order control due to still not getting warm water and did not show a temp sensor open for error codes and lid lock will need to. Be ordered, skyped office parts and talked to jordan and will reschedule for 5/24/18
Near Cedar Park, TX 78613
Lou
Job Details:
05/17/2018
Arrived on site to install previously diagnosed and ordered parts. Removed and replaced the emitter and receiver board kit and ice maker. Tested unit and unit operated as designed. No water leaks observed during service. Job completed.
Near New Braunfels, TX 78132
Connor M.
Job Details:
05/17/2018
KICU569XSS00 kitchenaid induction cooktop Installed burners and tested unit. Cookware for induction purchased by customer is not compatible with this cooktop. Confirmed proper function of all burners with cast iron. Job completed.
Near Austin, TX 78738
Brandon
Job Details:
05/17/2018
Arrived on site for microwave not running a cycle, found bad interlock switch. I removed oven from wall, gained access to interlock switch, replaced interlock, unit tested good. Collected 227.31 on cc
Near Salado, TX 76571
Dona
Job Details:
05/17/2018
Sr#7722014132, arrived on site for right front burner clicking continuously. Replaced spark module, unit is now only clicking intermittently. Will need to replace cap due to not sensing the ground to stop igniting and burner, electrode may not be needed but will bring on return visit. Sarah assisted with parts, expart so office will reschedule.
Near New Braunfels, TX 78130
Connor M.
Job Details:
05/17/2018
UXT4030ADB2 whirlpool vent hood Arrived on site to test unit for fan not working. Found fan operating as designed. Replaced fan motor per cs. Unit working properly.
Near New Braunfels, TX 78130
Connor M.
Job Details:
05/17/2018
WDT720PADM3 whirlpool dishwasher Arrived on site tontest unit for upper rack issue.mfiund both right side rollers broken. Replaced and tested unit. Unit working properly, no leaks detected.
Near Waco, TX 76705
Mike G.
Job Details:
05/17/2018
MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....
Near Waco, TX 76705
Mike G.
Job Details:
05/17/2018
MVWB835DW1, Arrived on site for unit leaking when arrived customer is stating that unit is leaking / filling water into the unit when not using checked unit and found that the water valve is not shutting off all the way replaced water valve and rechecked unit after repair and unit checked fine at this time... checked unit for water leaks and no leaks found at time of srv.....
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
05/17/2018
Model MVWB765FW1, Arrived on call for on prior repair bezel broke off in lid lock, replaced bezel and lid lock and all checks good, no water leaks at time of call, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details:
05/17/2018
Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details:
05/17/2018
Model WRF954CIHZ00, Arrived on call for open wire in door for mullion heater, replaced left door and ui due to damaged, checked operation and all checks good, call complete, no water leaks at time of call, call complete.
Near Leander, TX 78641
Lou
Job Details:
05/17/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the drain pump and tested unit. Unit operated as designed. No water leaks observed during service.
Near Kyle, TX 78640
Kevin
Job Details:
05/17/2018
Arrived on site and replaced drain hose and extension diagnosed on previous visit. Ran a diagnostic cycle and dishwasher is no longer leaking. No water leaks from connections at time of service, job complete.
Near Belton, TX 76513
Dona
Job Details:
05/17/2018
Arrived on site for f9 e0 error, checked household voltage is correct from l1 to l2, l1 to neutral good l2 to neutral good. Unit is wired correctly at terminal block found k2 on control with chatter, popping with internal spark. Replaced control, verified temperatures to spec. Cooktop working correctly all parms check good.
Near Buda, TX 78610
Brandon
Job Details:
05/17/2018
Arrived on site for unit frosting inside freezer section, found freezer door gasket not sealing, I adjusted the tracks inside freezer section, unit tested good. Water lines were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details:
05/16/2018
Arrived on site and inspected fabric softener fill cup, Standing water inside of cup is due to drain being raised an inch and a quarter above cup bottom. This is to allow softener to mix with water before being injected into washer. It does not have a drain other than this and remaining water is normal. No adjustment for replacement of parts is currently available to correct this and fabric softener valve cannot be deselected During any wash cycle. No water leaks At time of service. Job complete.
Near Copperas Cove, TX 76522
Dona
Job Details:
05/16/2018
Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.
Near Copperas Cove, TX 76522
Dona
Job Details:
05/16/2018
Arrived on site for no ice production, found ice maker motor seized, replaced ice maker unit is now producing ice and cycling. Called for water and started cycle. All water connections dry.
Near Copperas Cove, TX 76522
Dona
Job Details:
05/16/2018
Arrived on site for no heat in cycle, found element is burned in half, replaced element, checked for leaks unit check good. Unit is now cycle with heater. All water connections dry.
Near Georgetown, TX 78633
Mike C.
Job Details:
05/16/2018
Whirlpool oven GMC275PDS6 Arrived to find the off button does not cancel a heating cycle. Found user interface bad. Installed new user interface and checked operation, checked good.
Near Liberty Hill, TX 78642
Lou
Job Details:
05/16/2018
arrived on site to inspect microwave control panel flashing in and out. The customer advised that the unit inside light would not come on when opening the door and the panel would read door. She also stated that the control panel would turn off and on while still plugged in and not in use. I removed and replaced the interlocks, switches and control. Tested unit and unit operated as designed. Job completed.
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/16/2018
Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24
Near Round Rock, TX 78665
Nathaniel B.
Job Details:
05/16/2018
Model KDTE254ESS2, Arrived on call for unit leaking from the bottom of the door, checked for error codes and got 5-1 which is door stuck open error, door switch check good, no oher error codes found, found customer is using to much soap customer is on water softner which packs are to much soap, gave customer instruction to start with 1 table spoon of liquid and then reduce to 1 teaspoon if still sudsing and set rinse aid to 1 being customer is on water softner, also customer must run hot water at sink before starting dishwasher., no water leaks at time of call, call complete, no parts needed, instructed customer that customer instructs are not covered, collected svc fee only 108.24
Near Killeen, TX 76543
Dona
Job Details:
05/16/2018
rrived on site for door showing as open, will need to replace door switches and interlocks. Heavy noise on turntable motor, and driver. Replaced interlocks, switches, turntable motor and shaft, verified door is showing as closed and no noise on turntable now. All operations check good.
Near Austin, TX 78749
Brandon
Job Details:
05/16/2018
Arrived on site for dishwasher not cleaning, found sump to be bad, I replaced sump, unit tested good. No leaks at time of service.
Near Round Rock, TX 78681
Nathaniel B.
Job Details:
05/16/2018
Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah
Near Round Rock, TX 78681
Nathaniel B.
Job Details:
05/16/2018
Model WDT920SADM2, Arrived on call for dispenser door not opening to dispense soap, found that dispenser door is opening and closing as it should but piece of the dispenser housing is broken off, called customer, dispenser 104.92, svc/labor dw295 159.99 which =264.91 plus tax 21.86 which =286.77, customer approved est. replaced dispenser and ran diag. No water leaks after repair, call complete, office has card on file for the customer, office will collect full balance of 286.77, called office and spoke to sarah
Near Killeen, TX 76542
Dona
Job Details:
05/16/2018
Arrived on site for a mechanically open fill valve. Replaced fill valve verified no leaks, unit is agitating, draining, spinning. Water is shutting off not staying on. Customers household cold side on wall is dripping, customer is aware. All water connections dry. Collected 161.82 on card.