Service History 173

We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
David S
Job Details: 04/08/2021
"Arrived on site for fridge lights not coming on and the dispenser not working. I inspected the unit and work area. I found the fridge not acknowledging the doors area open. I inspected the pantry UI and found it not responsive. I checked the wiring harness and found the lines have been severed. I am ordering the harness no returning with the pantry UI, front UI and hv control just Incase..; ordrng 1 W11170612 (Pantry harness) and 1 WPW10769076 (Pantry ui)"
We serviced a
ESTATE REFRIGERATOR
Model TS25AFXKQ03
Near Austin, TX 78752
Luis
Job Details: 04/08/2021
"Arrived on site for no cool. Compressor not powering on,removed start device can hear broken components in start device when shaken diagnosed a defective start device. Installed a new start device compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9400SW0
Near Buda, TX 78610
Jacob
Job Details: 04/08/2021
Arrived onsite for unit not heating. Tested unit. No heat coming from the unit. Upon further inspection. Found that the heating element was bad. Replaced heating element. Tested unit. Unit tested good. No issues at this time. Job coming
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78704
Matthew
Job Details: 04/08/2021
"Arrived onsite to replace previously diagnosed parts. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Parts are covered Job complete."
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS00
Near Wimberley, TX 78676
Robert
Job Details: 04/08/2021
Arrived on job to replace previously diagnosed magnetron. Found damaged wires on the harness and damaged latch. Magnetron was replaced. ; ordrng 1 W11199796 (harns-wire) and 1 W11201858 (latch-door)
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS04
Near Austin, TX 78704
Wesley
Job Details: 04/08/2021
Arrived onsite and repaired unit dented door by replacing the door skin. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Burnet, TX 78611
Cliff
Job Details: 04/08/2021
Arrived on site to diagnose a range that has a broken door. Found inner glass broken. Replaced glass and all is working properly at this time.
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Georgetown, TX 78633
Jonathan
Job Details: 04/08/2021
Arrived on site to install previous diagnosed part. Removed unit to gain access to bake element. Removed failed element and installed new. Reinstalled unit and powered on at circuit breaker. Tested bake mode and found element working. All tested good.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Georgetown, TX 78628
Kayman
Job Details: 04/08/2021
Arrived onsite for dryer with F2E3 error. Upon inspection I could not get the unit to fail. I accessed the control and disconnected J13 I Ohmed back into the harness and tested the function of the electrodes. The resistance was jumping around so I replaced the electrodes and sensor harness. I tested the unit and it seems to be working as designed. I advised the customer to monitor the unit over the weekend and give us a call if the issue returns. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
David
Job Details: 04/08/2021
Arrived on site to install new top and console due to cosmetic damage. Replaced top and console. All is working As designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Cedar Park, TX 78613
David
Job Details: 04/08/2021
Arrived on site to install previously diagnosed door to resolve rusted door. Installed new door and retested. All is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Elgin, TX 78621
Andy
Job Details: 04/08/2021
Arrived on site for range back element broke. Tested and inspected unit and found failed bake element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL87TRRRQ02
Near Austin, TX 78734
Brandon
Job Details: 04/08/2021
"Arrived on site for customer complaint of unit not cooling, , compressor running, unit not cooling at all, found sealed system failure. ; ordrng 1 4390782 (Evaporator) and 1 8210240 (Compressor) and 1 W10843121 (Filter drier) and 1 W10913906 (Coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Wimberley, TX 78676
Robert
Job Details: 04/08/2021
Arrived on job for complaints of damage filter head. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78749
Jacob
Job Details: 04/08/2021
Arrived onsite for the right seal of the refrigerator door. Having rips. Did not have the correct seal sent with me. Re ordered correct seal. Office to reschedule; ordrng 1 W10830189 (gasket-fip)
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MDM00
Near Georgetown, TX 78633
Lou
Job Details: 04/08/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the filter head failure, I removed and replaced the filter head and installed a new filter that customer purchased. Tested unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Liberty Hill, TX 78642
David S
Job Details: 04/08/2021
Arrived on site for sealed system repair. I gained access to the compressor and dryer. I punctured the dryer and found it low on refrigerant. I powered the unit on and found the compressor building pressure. I installed a access valve and a UV dryer. I pulled a vacuum for 20 minuets and watched the gauges. I found no vacuum leaks. I put a measured charge of 4.8 oz. I monitored the pressure and found them holding. I powered the unit on and found the pressure building appropriately and holding. I inspected the evaporator and found it forming a good frost pattern. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78737
Luis
Job Details: 04/08/2021
"Arrived on site to install parts prev tech diagnosed. Ran diagnostics no water flow to reservoir,replaced valve,ran diagnostics water filling reservoir but water pressure slightly low and hot,found unit is connected to hot water supply advised customer to replace line to the cold water supply and have pressure checked. Unit passed all other diagnostic test.
We serviced a
KITCHENAID RANGE
Model KDRS467VSS04
Near Austin, TX 78703
Wesley
Job Details: 04/08/2021
"Arrived onsite and found f6e0 communication error. Reset, leaving time to drain capacitors. Tested unit. All checks good. Customer stated issue started following rolling blackouts. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/08/2021
Arrived on site to diagnose a washer that is not draining. Repaired wiring using proper connector and all checks good at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Austin, TX 78747
Jacob
Job Details: 04/08/2021
Arrived onsite to replace drum assembly. Replaced drum. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Wimberley, TX 78676
Robert
Job Details: 04/08/2021
Arrived on job for complaints of noise. Checked temperature and found the temperature colder than should be. Adjusted temperature setting up a little.
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Georgetown, TX 78626
Kayman
Job Details: 04/08/2021
Arrived onsite for washer not spinning out clothes. Upon inspection I found F7E1 stored in the Unit and a error code for unit not ruching target RPM. I ran a auto diagnostics cycle and found the unit would agitate but did not sound strong. In the spin cycle of diagnostics the unit would not spin. There is also an issue with the latch not unlocking. You have to unplug the unit to get it unlocked. I lifted the unit and inspected the drive system. I found a grey oil sprayed around the inner walls and on the pulley shield. I removed the belt and attempted to run a spin to see if the motor will even spin. The motor did not spin on its own but would spin if I started it by hand indicating a bad capacitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Round Rock, TX 78664
Wesley
Job Details: 04/08/2021
Arrived onsite for seal problems and door alignment. Made minor adjustments to ensure proper sealing and advised customer on designed and proper seal. All checks good.
We serviced a
JENN-AIR COOKTOP
Model JED3430GB01
Near Austin, TX 78750
David
Job Details: 04/08/2021
"Arrived on site to examine cooktop with damage to it. Found air bubbles / casting imperfections in the glass top. On install of new top, found new top damaged on all corners. Reordering glass top. Office to reschedule when part available and inspected.; ordrng 1 W11476176 (Cooktop)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, TX 78621
Andy
Job Details: 04/08/2021
Arrived on site to install previously diagnosed control panel. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78744
Scott
Job Details: 04/08/2021
Arrived on site for dishwasher leaking . Found tub has rusted out and leaking thru. Ordering new tub . Not other leaks detected at time of service. Call to set return . ; ordrng 1 WPW10681506 (TUB )
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Leonardo
Job Details: 04/08/2021
Arrived on site to replace vent. Customer said even with vent disconnected still giving f9e1 error not draining test unit and found other error codes. Found f8e1 and f8e3 and f9e1. Tried erasing errors and control board not responding. Will order new control board and will replaced board and drain pump office to reschedule. ; ordrng 1 W11410063 (Control board)
We serviced a
KITCHENAID OVEN
Model KEBK276SSS04
Near Coupland, TX 78615
Andy
Job Details: 04/08/2021
Arrived on site to install previously diagnosed blower motor and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. UI was replaced under warranty from last repair. No other repairs are needed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/08/2021
Arrived on site to diagnose a refrigerator that has filters failing within a month. Found waterline from wall breaking down internally causing excessive debris to enter filter. Homeowner will need to have waterline replaced and flushed prior to installing new filter. No further repairs needed and no leaks were found at time of service.
We serviced a
UNKNOWN RANGE
Model WVU37UC6FS1
Near Dripping Springs, TX 78620
Richard
Job Details: 04/08/2021
Arrived onsite for the vent making a rattling noise. During testing found that no issues with vent hood. Its working manufacture specs and it has the normal noise any vent hood would have. No issues found at this time. Complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elgin, TX 78621
Andy
Job Details: 04/08/2021
Arrived on site for washer inlet hose broken. Upon arrival customer informed that issue is not hose and that issue is inlet valve. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and found only hot water coming from supply but no cold water coming from supply. Instructed customer that they will need supply water issues fixed. All operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78703
Matthew
Job Details: 04/08/2021
Arrived onsite for gas smell. Removed back panel and checked supply line and regulator connections. Checked regulator and lines to bake and broil burners. Removed burners to check out lines. Could not detect a leak at this time. Called tech line for assistance and documentation. SR#7730465726. Customer insisted I replaced the regulator. Replaced the regulator but in the process the gas line fitting would not transfer over. ; ordrng 1 GASFITTING (GAS FITTING )
We serviced a
KITCHENAID OVEN
Model KEMS308SSS00
Near Round Rock, TX 78681
Kayman
Job Details: 04/08/2021
Arrived onsite to install previously diagnosed part. I installed the broil element and tested the unit. The unit got up to 350 in preheat and chimed as designed. Unit is working as designed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78633
Jonathan
Job Details: 04/08/2021
"Arrived on site for washer not starting cycle. Inspected unit and work area. Found sensing light flashing. Held cancel button down to reset. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load. Ran automatic test cycle and found all components functioning. Ran normal wash mode and found working. Spoken with customer on user care guide. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVQ07
Near Georgetown, TX 78633
Jonathan
Job Details: 04/08/2021
"Arrived on site for refrigerator left RC door making a clicking when opening and closing and minor ice buildup at bottom of FC door (see SD-QUICKPIC). Tested door operation and found inter spring broken n million. Removed failed mullion and installed new. Added vaseline to top of mullion. Inspected FC door seal and cavity and found good. Informed customer to insure top shelf is push back before closing FC door. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSB3
Near Austin, TX 78739
Leonardo
Job Details: 04/08/2021
Arrived on site to test unit for unit leaking. Test unit and found water coming from door due to bad tub gasket. Ordering new gasket office to reschedule. ; ordrng 1 W10542314 (Tub Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Georgetown, TX 78628
Jonathan
Job Details: 04/08/2021
"Arrived n site for refrigerator freezing items towards bottom and not cooling up top. Inspected unit and work area. Found RC evaporator having major ice buildup. Performed diagnostics mode and test RC thermistor and found closed circuit. Removed from ADC to basic defrost. Found service pointer W11512766 that address issue unit is having. Contacted tech support and spoke with Andrew. Will also need to replace fan scroll and cover due to major ice buildup. Found no ETA on UI, office to schedule return when ETA is available. (SR# 7730468295). Spoke with customer on defrost unit 24 hours before service. ; ordrng 1 W11098695 (FAN SCOLL) and 1 W11509095 (UI) and 1 WPW10387382 (COVER )"
We serviced a
JENN-AIR COOKTOP
Model JEC0530ADB
Near Austin, TX 78730
David
Job Details: 04/08/2021
"Arrived on site to diagnose cooktop with right rear indicator light not coming on and front right element of working at all. Checked burner and found the control is not responding and working for that burner specifically.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS00
Near Georgetown, TX 78628
Kayman
Job Details: 04/08/2021
Arrived onsite for ice maker replacement. I replaced the ice maker and secured the connector to make sure it will not back out of position. The unit is working as designed at this time and No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW0
Near Bee Cave, TX 78738
Brandon
Job Details: 04/08/2021
"Arrived on site for customer complaint of unit not starting a cycle, found failed MCU, ordering MCU. Error codes F6E1 F8E1 F1E1 F4E0 ; ordrng 1 WPW10374126 (MCU)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QMS01
Near Austin, TX 78730
Luis
Job Details: 04/08/2021
"Arrived on site for noise complaint. Loud high pitch noise from main control,diagnosed defective main control. Installed updated control kit,powered unit on unit ran through a diagnostics test all passed,noise no longer present.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Lakeway, TX 78734
Brandon
Job Details: 04/08/2021
"Arrived on site for customer complaint of unit making noise, found noise coming from exhaust tube, I added dryer pad, unit tested good."
We serviced a
ELECTROLUX DRYER
Model EWMED70JSS4
Near Austin, TX 78737
Jacob
Job Details: 04/08/2021
"Arrived onsite for unit making noise. Tested unit. Heard noise. Upon further inspectionReplaced blower and motor. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near San Marcos, TX 78666
Andrew
Job Details: 04/08/2021
"Arrived on site to test unit for damaged panel. Replaced panel, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Kyle, TX 78640
Jacob
Job Details: 04/08/2021
"Arrived onsite for unit not cooling in the refrigerator. Said they have tried several time to allow the unit to un thaw before and got the same issue every time. When looking at the back of the freezer, there was too much ice buildup. Let tenant know that they would need to unthaw the unit and move the unit for more working space available, took pic of space for the unit. Ordered part to go back with. ; ordrng 1 W11369036 (MOTOR EVAP)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Austin, TX 78717
Justin
Job Details: 04/08/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I found the MW arm and bushing broken which is integral for the repair. Office to reschedule. ; ordrng 1 WPW10128850 (MW Arm)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Austin, TX 78744
Leonardo
Job Details: 04/08/2021
Arrived on site to replace front door glass. Replaced glass test unit and unit test good job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Manor, TX 78653
Matthew
Job Details: 04/08/2021
"Arrived onsite for dishwasher not functioning. Upon inspection found strike not engaging latch. Made adjustments, strike now engaging, tested unit and unit is functioning properly. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/08/2021
Arrived on site for MAKING A SCREECHING IN SPIN-NOT SPINNING ALL THE WATER OUT-SEEMS OFF BALANCE CLICKS ALOT. Placed in manual diagnostics and set to high spin. Noise was evident. Found grease and the cam/splutch. (W11454372) and cam (W10721967) Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78717
Justin
Job Details: 04/08/2021
Arrived on site for a dishwasher leaking. The customer had a video of the leak upon arrival and you could see it leaking aggressively from under the left side door. He also stated again that it was only during a heavy duty cycle. I ran a diagnostics cycle and could not replicate the leak. No error codes were present. The unit is still level. The customer changed soap as advised and it still leaked. I called techline and spoke to Cathy and received SR# 7730461182. She recommended not using pods at all. I am ordering a clear door to observe the inside during a wash and will return with the lower wash arm as well.Office to reschedule. ; ordrng 1 W10837249 (Lower Wash Arm) and 1 ClearDoor (Clear Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Andice, TX 78628
David S
Job Details: 04/08/2021
Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the drain pump getting voltage but not spinning. I replaced the drain pump. I tested the unit it is now working as designed. Job complete no water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Buda, TX 78610
Kevin
Job Details: 04/08/2021
"Arrived on site and replaced control panel diagnosed by previous technician, after replacement washer is operating properly. Took one picture of display working correctly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78731
Luis
Job Details: 04/08/2021
"Arrived on site to install parts previously diagnosed. Installed ice box fan and harness,powered u it on ran diagnostics good air flow from ice box fan,ran icemaker test passed harvest ran fill test passed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, TX 78660
Andy
Job Details: 04/08/2021
Arrived on site for dryer not operating tested and inspected unit and found issues with PTS switch and door switch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time
We serviced a
GE OVEN
Model JKP69W0W1WW
Near Georgetown, TX 78633
Lou
Job Details: 04/08/2021
"Arrived on site to inspect wall oven error code. Upon further inspection, I found the unit display with F2 error code-high temps. I cycled power at the unit and tested on Bake at 350 degrees and the unit is operating as designed. Customer advised that their cleaning people were cleaning the unit and noticed it getting very hot and turned it off. It appears that the self clean function was selected and the unit got too hot. Unit is operating as designed. Job completed."
We serviced a
GE DISHWASHER
Model PDW8200J10BB
Near Copperas Cove, TX 76522
Al
Job Details: 04/08/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dripping Springs, TX 78620
Richard
Job Details: 04/08/2021
Arrived onsite for the refrigerator not dispensing ice. During testing found that the ice container arm was not moving. Removed ice container and dumped ice ice out and found ice build up under the ice container and around the dispenser motor. Remove all ice build and inspected ice chute and ice door for air leaks and all tested good. Put ice back into container and tested. Refrigerator is now dispensing ice with no issues. Complete
We serviced a
GE DISHWASHER
Model ZBD6890K10II
Near Spring Branch, TX 78070
Andrew
Job Details: 04/08/2021
Arrived on site to test unit for burn smell. Found control was burnt and harness(took pics). Don?t feel replacing harness and control will fix issue or hold. Job complete.
We serviced a
GE REFRIGERATOR
Model TPX24BRBJBB
Near Georgetown, TX 78633
Lou
Job Details: 04/08/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the FC evaporator cover frosted up. I tested the defrost timer and it had failed. I removed and replaced the timer and retested. Timer is working, but unit is not going into defrost. I found the defrost heater was bad as was the bimetal. I removed and replaced the the defrost heater/bimetal kit and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Wimberley, TX 78676
Robert
Job Details: 04/08/2021
Arrived on job for complaints of temperature issues. Found the oven settings at Celsius. Changed settings and checked calibration.
We serviced a
GE DISHWASHER
Model CDT865SMJ2DS
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2021
"Arrived on site to replace valve, wash motor, dispenser, and upper hub, after replacing parts, unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Scott
Job Details: 04/08/2021
"Arrived on site ,replaced control . Surface light is working . No other issues found with microwave. Job complete ."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZSO
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/08/2021
Arrived on site to diagnose an ice machine that is not cooling. Found refrigerant leak in evaporator. Sealed system would need to be replaced to complete repairs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DFHS2313MFKA
Near Robinson, TX 76706
Jonathan
Job Details: 04/08/2021
Arrived on site for refrigerator that won?t turn off the light or stop beeping. Inspected unit and work area. Found the issue was worth the freezer door switch. Replaced freezer door switch and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Austin, TX 78704
Wesley
Job Details: 04/08/2021
Arrived onsite and for long dry times and found internal venting system clogged with lint. Cleared obstruction and advised customer on normal functionality of ventless dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78704
Wesley
Job Details: 04/08/2021
Arrived onsite and found unit not cooling but compressor and fans running. Found amp draw to be .5. Ordering sealed system repair. Office to reschedule. SEALED SYSTEM; ordrng 1 W10879296 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Wimberley, TX 78676
Robert
Job Details: 04/08/2021
Arrived on job for complaints of no ice. Ran test 56 coded for not finding home. Replaced icemaker and ran test 56 no codes and test 57 complete. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Waco, TX 76712
Jonathan
Job Details: 04/08/2021
Arrived on site for refrigerator that?s freezing items in the refrigerator section in his frosting up in the freezer section. Inspected unit and work area. Tested damper control and found the damper control not opening and closing. Replaced damper control and tested unit. Unit is now working as designed. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESB4
Near Austin, TX 78717
Justin
Job Details: 04/08/2021
Arrived on site for a refrigerator with lose of cool. I checked temps in the unit and found FC at 49?F and the RC at 56?F. I gained access to the FC evap and found signs of a sealed system failure. I could not gain access to back of the unit due to how the refrigerator was positioned. Although due to frost pattern it indicates it will need a SS repair. Ordering SS repair and SS tech. Office to get authorization and to reschedule. ; ordrng 1 5303305677 (Drier) and 1 5303918284 (Evaporator) and 1 5304475098 (Compressor) and 1 TJ90SF8404 (Access Valve) and 4 Authorization (Authorization on all four)s and 1 SSTech (SS Tech)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Burnet, TX 78611
Cliff
Job Details: 04/08/2021
"Arrived on site to diagnose a washer that is not cycling. Found control shorted and replaced it. When activating drain pump new control shorted. Pump, control, and harness will all need to be replaced to complete repair. Office to set return appointment. Unit needs to be Uninstalled by customer prior to service due to install location.; ordrng 1 W11448788 (Harness) and 1 W11170317 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/08/2021
"Arrived on site to inspect dishwasher for not closing correctly, upon inspection found the unit with gap between latch and strike even when uninstalled, spoke with Andrew Sr # 7730465764 and was told to order tub, inner door and hinges. Ordering parts. Office to reschedule ; ordrng 1 8534853 (HINGE) and 1 8534854 (HINGE) and 1 W10681492 (TUB ) and 1 W10712597 (DOOR)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near New Braunfels, TX 78130
Noah D
Job Details: 04/08/2021
"Arrived on site to inspect washer for not spinning out clothes, upon inspection found the units pressure triac shorted. Replaced control and tested unit, no problems found. Calibrated Complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/08/2021
"Arrived on site to replace slider from previous diagnosis. Replaced slider, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wimberley, TX 78676
Robert
Job Details: 04/08/2021
Arrived on job for complaints of not washing properly. Ran diagnostics and found the sump motor not working. ; saved tckt
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Briarcliff, TX 78669
Richard
Job Details: 04/08/2021
Arrived onsite for the cooktop has large flames coming out of all burners. During testing found that the burner caps were installed on the wrong burner heads causing the issue. Installed caps properly and cooktop tested good. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78744
Leonardo
Job Details: 04/08/2021
Arrived on site to test unit for not heating. Test unit and found bad element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model GBS307PDS9
Near Austin, TX 78736
Leonardo
Job Details: 04/08/2021
Arrived on site to test unit for broken element. Found bake element broken. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Seguin, TX 78155
Noah D
Job Details: 04/08/2021
"Arrived on site to inspect unit for not allowing selections, upon inspection found the unit with a blacked out console, Replaced console per last visit and tested. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near Georgetown, TX 78628
Kayman
Job Details: 04/08/2021
Arrived onsite to install previously diagnosed parts. I installed the main control and UI. I configured the controls and tested the unit. The unit is working as designed at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/08/2021
Arrived on site to replace evap cover from previous diagnosis. Part was a ?Run Without?. Removed cover and found thermistor placement was way off. Secured thermistor to proper location. Found thermistor reading correctly. Evap motor working as designed. Turned unit back on and advised customer to monitor. If issue persists will need cover on return visit.
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS02
Near Georgetown, TX 78633
Lou
Job Details: 04/08/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the middle burner failure, I removed and replaced the burner/orifice holder assembly and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2021
"Arrived on site to replace gearcase and cam for loud squeaking metal on metal noise, after replacing, found the noise was still present, called techline, they want us to replace the motor and main control SR#7730463025; ordrng 1 W11026785 (Motor) and 1 W11387685 (Control) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Austin, TX 78731
Luis
Job Details: 04/08/2021
"Arrived on site for no ice or water. Tested dispenser no water,ran icemaker test,icemaker passed harvest failed for fill. Removed evaporator cover found gap between fan scroll and tower allowing cold air to migrate out and freeze water reservoir. Repaired gap,ran fan test no air migrating to reservoir tank. Customer will need to raise fresh food temp and allow tank to slowly defrost or power unit off for a couple hours with fresh food door open and let reservoir defrost."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/08/2021
Arrived on site to test unit for lights not working. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Austin, TX 78747
Kevin
Job Details: 04/08/2021
"Arrived on site and inspected dryer and found no airflow showing on airflow meter, removed vent hose from rear of dryer and airflow meter now shows good. Dryer is heating and tumbling properly, recommended to homeowner that vent to the exterior be cleaned/cleared by a service, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78756
Luis
Job Details: 04/08/2021
"Arrived on site for water leaking. Removed drain in compressor compartment no obstruction in drain tube,diagnosed drain frozen in evaporator compartment called tech support to document issue. Cleared frozen drain line,ran wire through drain tube to clear any obstruction he led water flow good. SR#7730460739"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS2
Near Kyle, TX 78640
Leonardo
Job Details: 04/08/2021
Arrived on site to test unit for left side buttons not responding. Test unit and found and console will need to order door office to reshcuekde. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Dripping Springs, TX 78620
Richard
Job Details: 04/08/2021
Arrived onsite for the refrigerator ice maker container has ice build up. During testing found that the ice maker fill tube that was installed by previous technician was not installed correctly. The fill tube was pointed at an angle where when it went to fill the ice tray it sprayed water down the side of the ice maker and into the ice container. Repositioned fill tube to its correct position and tested. Fill to tube is now pointed downwards and is no longer leaking water into the ice container. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Georgetown, TX 78633
Lou
Job Details: 04/08/2021
"Arrived on site to inspect dishwasher door not latching. Upon further inspection, I found the door strike bent down and not making contact with the door latch. I adjusted the door strike land tested and the unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE REFRIGERATOR
Model GFE28HSHCSS
Near Whitney, TX 76692
Jonathan
Job Details: 04/08/2021
Arrived on site for the refrigerator that won?t display or dispense water and ice. Inspected unit and work area. Replaced user interface assembly and tested unit. Unit begin to dispense water and ice as designed. The customer advised they had already replaced air filter and were able to get it then so unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Georgetown, TX 78626
Kayman
Job Details: 04/08/2021
Arrived onsite for washer throwing existing codes. I called techline for assistance. They recommended replacing the gearcase(W11423758 ) I will return with the UI just Incase techline gave me SR#7730468570. Office to R/S due to part availability. ; ordrng 1 W10721967 (Splutch) and 1 W11423758 (Gearcase)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78703
Matthew
Job Details: 04/08/2021
Arrived onsite for dishwasher not drying. Upon arrival load was being completed. Found that unit is heating. Open door to view dish ware. Found that dishes are drying fine. Explained to customer the importance of using rinse aid and how it affects the drying process. Instructed customer to continue using rinse agent and insure that the unit is getting hot water. Instructed properly loading and drying results on different dish materials. Job complete
We serviced a
GE RANGE
Model CGS990SET7SS
Near San Marcos, TX 78666
Andrew
Job Details: 04/08/2021
Arrived on site to replace oven control. Part I was sent with was damaged in box. Needing new oven control. Office to reschedule. ; ordrng 1 WB27K10423 (control ovn (erc3hp))
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bastrop, TX 78602
Andy
Job Details: 04/08/2021
Arrived on site for washer noise when sensing and water dripping from dispenser. Tested and inspected unit and found noise when sensing is normal operations. Found water dripping from dispenser due to failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL OVEN
Model WFE770H0FZ1
Near Meadowlakes, TX 78654
Cliff
Job Details: 04/08/2021
Arrived on site to replace element for range. Replaced bake element and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Andice, TX 78628
Kayman
Job Details: 04/08/2021
Arrived onsite for washer not spinning out clothes and not operating. Upon inspection I found the wrong shifter installed on the unit as per svc pointer (W11531483) I replaced the shifter with part #W10913953 and tested the unit through auto diagnostics as well as manual. The unit is working as designed at this time and no leaks were detected during time of service I could not recreate any failures at this time. Job complete.
We serviced a
GE REFRIGERATOR
Model GSHF6LGBCHBB
Near Killeen, TX 76549
Tyler
Job Details: 04/08/2021
Arrived on site for refrigerator needing a previously diagnosed condenser coil to finish a silt system repair. Upon arrival I was able to install the new condenser coil with no issues Ive been pulled a vacuum on the unit for 30 minutes to verify that it was able to hold a vacuum after work for an additional 20 minutes. At this point I was able to recharge the unit with 4 1/2 ounces of Freon as recommended and I was in able to reassembled and tested unit to verify that the pressures upon leaving were at 140 on the high side and zero on the low side unit is fully functioning at this time call complete Warm customer it will take at least 24 hours to cool down before it safe to put food in
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78746
Kevin
Job Details: 04/08/2021
"Arrived on site and inspected the refrigerator, found the fresh food temperature is 65?, freezer temperature is 24?. Inspected evaporator and found frost pattern only on the top third of the evaporator. Took several pictures. When replacing evaporator fan motor Found evaporator fan motor harness is corroded. This has caused control board and evaporator motor to short out.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Manor, TX 78653
Matthew
Job Details: 04/08/2021
Arrived onsite to replace knob. Job complete