Service History 1728 - Appliance Express

Near Pflugerville, TX 78660

Thomas L.

Job Details: 12/01/2018

RANGE WHIRLPOOL WFG505M0BB2 Arrived on site four unit tripping breaker. Found shorted control board. Replaced and tested. Unit no longer trips breaker. This is an inventory home and there was nobody to sign my ticket.

Near Manor, TX 78653

Thomas L.

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 arrived on site for no ice condition. Tested unit and found temperature is 0° in freezer and 38° in fresh food section. Water pressure to unit is good. Found a jammed cube in the icemaker injector blades. Removed jammed cube and icemaker completed cycle properly. Oh water connections or dry.Cnhalstead@gmail.com

Near Georgetown, TX 78626

Lou

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher with brown spots/stains inside. Upon further inspection, the customer advised that the unit has not operated since it was installed on 11/16/18. I placed the unit in diagnostics and tested and error code F4E3 appeared (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub but the motor never came on. I could hear the diverter moving. The drain pump and element operated as designed. I removed and replaced the sump/motor assembly and tested the unit again. It operated as designed with no error codes at the end. No water leaks observed during service, job completed."

Near Round Rock, TX 78681

Tyler B.

Job Details: 12/01/2018

WASHER MAYTAG MHWE900VJ00 Arrived on site for water level error. Found sensor failed. R&R sensor and tested good. No leaks on site Sensor

Near Round Rock, TX 78681

Tyler B.

Job Details: 12/01/2018

WASHER WHIRLPOOL LSL9244EQ0 "Arrived on site for no drain, found coupler broken and pump seized. R&R coupler and pump and tested good.no leaks on site

Near Round Rock, TX 78665

Jonathan S

Job Details: 12/01/2018

COOKTOP WHIRLPOOL KCGS356ESS Arrived on site for cooktop not working. Per diagnostics and disassembled unit. Inspected unit and found spark harness grounded to frame. Removed failed harness and tested. Found spark module failed when harness grounded out. Replaced module and assembly unit. Tested unit and found flame on back left burner to high. Found valve open all the away. Adjusted valve and tested. All tested good.

Near Round Rock, TX 78665

Jonathan S

Job Details: 12/01/2018

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave venthood fan not operating. Performed diagnostics mode and tested fan. Found no response. Gained access to control and tested fan resistance and found opened. Removed microwave to test fan. Tested fan resistance and tested within range. Inspected wire harness and tested, no issues found within harness. Checked connector and found blue wire not setting in connector correctly and not making contact. Corrected connector and tested. Mounted unit and tested. All tested good."

Near Luling, TX 78648

Robert

Job Details: 12/01/2018

WASHER WHIRLPOOL WTW4855HW1 "Arrived on job for complaints of washer not starting. Attempted to run diagnostics but program wouldn’t run. When attempting to run cycle lock light flashing. Replaced latch and test no change. Need control to complete repairs, office to schedule because availability not showing for control. ; ordrng 1 W11256099 (CONTROL )"

Near Hutto, TX 78634

Wesley

Job Details: 12/01/2018

MICROWAVE WHIRLPOOL WMH53520CB3 "Arrived on site and found symptom of interlock sticking

Near Austin, TX 78704

Scott

Job Details: 12/01/2018

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for burning smell . Ran diagnostics , dispenser not opening ,wax motor in dispenser is stuck and burned out . Will need to order dispenser . Unable to verify leasing info at time of visit . Please call lease office to verify info and set return date ."

Near Austin, TX 78704

Scott

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site replaced control ran diagnostics all features checked normal . Power cord is in good condition . No water leaks detected at time of service . Job complete .

Near Austin, TX 78703

Scott

Job Details: 12/01/2018

WASHER WHIRLPOOL WET4024HW0 "Arrived on site ,replaced latch . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete"

Near Austin, TX 78759

Scott

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site , replaced pivot tine . Racks are functioning as normal . Nonwater leaks detected at time of service . Job complete ."

Near Austin, TX 78759

Scott

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for dishwasher not advancing . Ran diagnostics got conflicting error codes . Unit wouldn’t fill wash or drain . Replaced control board . Re-ran diagnostics . Unit would fill , wash motor came on for just a moment then died , unit would drain now .replaced sump and motor . Ran diagnostics again and unit completed cycle normally . No water leaks detected at time of service . Job complete ."

Near Austin, TX 78753

Joseph C.

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived on site for “not cooling in either section” complaint. Inspected unit and found no frost pattern on evaporator, with exception of ice over bimetal. Compressor is running. Ordering new compressor, drier, evaporator and access valve. Will need authorization, sealed system tech and two hours for call.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)"

Near Austin, TX 78747

Leonardo

Job Details: 12/01/2018

RANGE WHIRLPOOL WFE515S0EB1 Arrived on site to test unit for door not closing correctly. Test unit and found broken hinge on right side. Replaced hinge test unit and unit test good job complete door closing correctly.

Near Belton, TX 76513

Job Details: 12/01/2018

WASHER MAYTAG MVWC565FW1 Arrived to inspect unit Not agitating. Confirmed the complaint and service tested the unit. Unit would not go into agitation or spin mode. I removed and replaced the capacitor and tested the unit. The unit tested as designed. I also zip tied the drain hose. All water lines were dry at the time of service.JOB COMPLETE

Near Kyle, TX 78640

Kevin

Job Details: 12/01/2018

REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site and inspected refrigerator and found water is dripping from where the waterlines terminate into the cabinet ceiling from the valve in the fresh food section. Took pictures. Will need to bring back both lines, icemaker to correct issue. No water leaks from connections at time of service; ordrng 1 67006317 (tube-water) and 1 WPW10444033 (tube-water)"

Near Austin, TX 78744

Leonardo

Job Details: 12/01/2018

RANGE WHIRLPOOL WEE745H0FS2 Arrived on site to test unit for for oven not getting to temp. Test unit and found bake relay not closing to turn oven on. Reset board test unit and unit heated to 375 degrees. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 12/01/2018

MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site. Replaced control, switches, fuse and interlock. As soon as I plug it in fuse popped again. Found metal piece was making contact With lamp housing. Need new control, fuse and lamp holder. Office reschedule; ordrng 2 W10138793 (fuse)s and 1 W10210878 (housng-lmp) and 1 W10892389 (CONTROL )"

Near New Braunfels, TX 78130

Diego G.

Job Details: 12/01/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 12/01/2018

Near Dripping Springs, TX 78620

Kevin

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "arrived on site and found customer is experiencing items freezing in the fresh food section. Spoke with tech line and due to temperature measurement of fresh food and freezer section they do not recommend replacing any parts, only adjusting humidity control on drawers SR7723560488 Also spoke with CS and agreed to replace user interface and damper.We quested that customer continue to monitor for correct operation. No water leaks from connections at time of service, job complete"

Near Austin, TX 78732

Cliff

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site to diagnose a dishwasher that is not washing. Found circulation pump locked up. Pump would need to be replaced to complete repairs. Return date is set for 12/7/18. Homeowner is calling KitchenAid to see if they will help with repair at all. Office to look for parts and or labor authorization prior to your return trip.Pump (310.16+tax)Svc/Lbr (204.99+tax); ordrng 1 W10805015 (pump&motor)

Near Dripping Springs, TX 78620

Kevin

Job Details: 12/01/2018

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and customer is experiencing baking items cooking on the bottom but not browning on top. replaced Control board, ran both ovens on bake cycle and broil element is cycling on. Customer will monitor ovens for correct operation."

Near The Hills, TX 78738

Kevin

Job Details: 12/01/2018

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site set washer into diagnostic cycle and found neither valve is working. After replacing valves water is now operating properly. No water leaks from connections at time of service, job complete."

Near Austin, TX 78749

Kevin

Job Details: 12/01/2018

DRYER MAYTAG MEDB850WQ0 "Arrived on site and found door catch has broken inside of door, after replacing catch door is now operating properly.

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/01/2018

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes or drying. Inspected unit and found filter clogged. Performed diagnostics mode, found error F7-E1. Gained access to element and found clips missing for kick plate. Measured amp draw to element and found not within range. Gained access to control and tested resistance and found opened. Tested at element at found opened. Removed dishwasher to install element. Found wrong element. Will need to replace element to complete repair. Schedule for Wednesday the 5th. Advised customer not use unit until repair is complete. Left unit unplugged at outlet underneath sink. ; ordrng 1 W10518394 (heater)"

Near Austin, TX 78737

Kevin

Job Details: 12/01/2018

DRYER MAYTAG MEDB765FW0 "Arrived on site and found start button response is intermittent, after replacing overlay it will now work properly. No further repair is required at this time no lent found in dryer at time of service, job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/01/2018

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Checked for leveling issues. Found grates not leveled on cooktop. Will need new grates for cooktop. Please ship direct to customer if possible. No leaks present. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W11172168D2C (GRATE KIT)

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/01/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/01/2018

Near Bastrop, TX 78602

Thomas L.

Job Details: 12/01/2018

DRYER GE GTD42EASJ2WW Arrived on site for no operation. Found that the doors which is failing and will need to be replaced.; ordrng 1 WE10X23879 (DOOOR SWITCH)

Near Florence, TX 76527

Arthur B.

Job Details: 12/01/2018

WASHER MAYTAG MVWC400XW0 "Arrived onsite for customer complaint of top load washer not spinning. Tested unit and found lid lock not activating. Also found motor had a loud hum and barely spinning the basket. Removed motor,capacitor and lid latch and installed new replacements. Reassembled and tested. Unit now spins as intended. Calibrated unit. Unit completed successfully. All water connections were dry at time of service."

Near Killeen, TX 76541

Arthur B.

Job Details: 12/01/2018

WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite to install new inner basket to top load washer from prior visit’s diagnosis. Removed defective inner wash basket. Installed new tub ring and balance ring. Reassembled. Tested unit. Unit now works as intended. All water connections were dry at time of service.

Near Spicewood, TX 78669

Cliff

Job Details: 12/01/2018

OVEN KITCHENAID KCMS2055SSS2 Arrived on site to diagnose a microwave that will not open. Tested unit and found latch actuator broken and not lifting release catch on microwave door. Replaced actuator and tested unit. Found all is functioning properly at this time.

Near Spicewood, TX 78669

Cliff

Job Details: 12/01/2018

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to diagnose a dishwasher with rocks that are not moving properly. Found left side of just her for upper rack broken and both right side rollers on lower rack broken. Replaced all three previously listed parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Spicewood, TX 78669

Cliff

Job Details: 12/01/2018

ICE MACHINE WHIRLPOOL KUIS18PNZW2 gate code 05657. Arrived on site to diagnose a ice machine that has filter is failing too soon. Tested all components of unit and found no mechanical failures with ice machine at this time. Advised homeowner due to flooding and water quality in area filters will vary in lifespan. The homeowner could install pre-filter on incoming water line to minimize the amount of sediment getting into actual machine filter. No other repairs are needed at this time and no leaks were found at time of service.

Near Austin, TX 78746

Brandon

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site for customer complaint of unit shutting down before cycle complete. I put unit into diagnostic mode, unit ran for 2 min and completely shut down. Found vent fan motor was faulty causing unit to shut down. ordrng 1 WPW10469574 (vent)"

Near West Lake Hills, TX 78746

Brandon

Job Details: 12/01/2018

OVEN WHIRLPOOL RGS-366 "Arrived on site for customer complaint of burners not heating evenly. Found worn out burner heads and caps, parts have been discontinued, collected service fee on cc. Parts department to look for parts ; ordrng 4 210608P (d burner cap (1pk))s and 4 210610 (ring d port)s and 2 210654 (d base assy)s and 1 CNOTE (OFFICE TO LOCATE PARTS) and 1 CNOTE (OFFICE TO SCHEDULE IF PARTS ARE FOUND)"

Near Spicewood, TX 78669

Cliff

Job Details: 12/01/2018

WASHER WHIRLPOOL WFW9200SQA12 gate code 4589. Arrived on site to diagnose a washing machine that is not starting properly. Tested unit and found no mechanical failures at this time and all parts and components are operating properly. Advised homeowner door may not have been closed completely causing issue. No leaks were found at time of service and no repairs are needed.

Near Spicewood, TX 78669

Cliff

Job Details: 12/01/2018

WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washing machine that is causing heavy arcing when plugged in and throwing error codes. Found F6 into error code repeatedly occurring on control after reset. Called Whirlpool safety as requested and spoke with Christina. She advised not to do any repairs on the unit as they will contact the customer with options. Informed customer of their decision and no repairs were done at this time.Sr#7722766719.

Near Lago Vista, TX 78645

James

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL GX5FHDXVB00 Arrived on site and tested operation. Found that the fans are running but the compressor will not start. Used a tester start device to check compressor and found compressor now running. Tested for cooling and found that the unit is beginning to cool down. Unit will need new start device to repair. ordrng 1 WPW10197428 (start relay)

Near Georgetown, TX 78628

Lou

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect noisy refrigerator. Upon further inspection, I found that the unit is very noisy and the noise appears to be coming from the Evap fan motor. I opened the fc section door and held the door switch in and when the Evap motor came on, the unit became noisy. When I let go of the switch, the noise stopped. I removed all the contents from the fc section and removed the Evap cover to find that the Evap tubing was rubbing or vibrating against the cover as was a portion of the evaporator. Using the sealer that was prescreened for today, I placed a piece on the edge of the fan motor bracket and the remaining sealer in the middle of the Evap cover so it would fit in between the evaporator and the cover. I put the cover back on and pressed the switch to engage the fan motor and the noise was greatly reduced to the customers liking. I put the contents back inside the fc section. No water leaks observed during service, job completed."

Near West Lake Hills, TX 78746

Brandon

Job Details: 12/01/2018

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of damage and door not closing properly. Found frame damage on bottom right corner of frame. Customer had “Geek Squad” out and she stated the tried to bang out the dent/frame damage with a rubber hammer. The door is closing properly, the bottom trim is scratched. Also found screw/frame stripped at upper oven trim. Called techline to document findings. SR# 7723563127"

Near Liberty Hill, TX 78642

Lou

Job Details: 12/01/2018

RANGE WHIRLPOOL WCG97US6HS00 "arrived on site to inspect burner on cooktop. Upon further inspection, I tested all of the burners by turning each one on. When I got to the middle burner it did not come on. I found that the burner cap was not the correct cap. The cap that was on the burner was the “Melt” burner cap that goes to the smallest burner (back right). I looked in the drawer to the right of the unit and found the correct cap for the middle burner. I placed it on the burner head and tested and it operated as designed. I left a brochure behind for the builder/owner and left a note with the burner cap advising that it only goes to the back right burner (smallest burner). No gas leaks detected during service, job completed."

Near Austin, TX 78754

Joseph C.

Job Details: 12/01/2018

RANGE KITCHENAID KSEG950ESS1 "Arrived on site for “rattling during heating” complaint. Spoke with Techline Ed Ref# 7723565353. Adjusted rear panel, due to buckling of metal, when heat rises. Baffle was bent. Removed and replaced baffle."

Near Seguin, TX 78155

Diego G.

Job Details: 12/01/2018

RANGE AMANA AER6303MFS1 "Arrived on site. Replaced control and cycled oven to 350°, all functions tested OK. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 12/01/2018

RANGE AMANA AER6303MFS1 "Arrived on site. Replaced control and cycled oven to 350°, all functions tested OK. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 12/01/2018

RANGE AMANA AER6303MFS1 "Arrived on site. Replaced control and cycled oven to 350°, all functions tested OK. Job complete"

Near New Berlin, TX 78155

Diego G.

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site. Check for no ice issues. Found bad module and icemaker. Replaced ice maker in cycled, all functions tested OK. Instructed customer to allow 24 to 36 hours for I spent to fill up all the way. No leaks present. Job complete"

Near New Berlin, TX 78155

Diego G.

Job Details: 12/01/2018

Near New Berlin, TX 78155

Diego G.

Job Details: 12/01/2018

Near Austin, TX 78730

Luis

Job Details: 12/01/2018

ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site for no ice. Found broken wire on cutter grid ran diagnostics no water from smart valve unit passed all other diagnostics diagnosed unit will need cutter grid and smart valve; ordrng 1 W10585391 (WATER VALVE) and 1 WP2313637 (GRID CUTTER)

Near Seguin, TX 78155

Diego G.

Job Details: 12/01/2018

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Replaced evaporator harness with thermistor. Secured an added silver tape and positioned in correct spot on evaporator. No leaks present. Job complete

Near Seguin, TX 78155

Diego G.

Job Details: 12/01/2018

Near Seguin, TX 78155

Diego G.

Job Details: 12/01/2018

Near New Braunfels, TX 78130

Robert

Job Details: 12/01/2018

RANGE WHIRLPOOL WFE515S0ES0 Arrived on job for complaints of noise from switch. Found switch for front right burner burned and black. Replaced switch and test.

Near New Braunfels, TX 78130

Robert

Job Details: 12/01/2018

COOKTOP JENN-AIR JGD3430BS00 "Arrived on job for complaints of fan not working. Checked for voltage to motor none found. Checked connector at switch found it was unplugged. Reconnect switch and test, operation normal. No gas leaks detected. Job complete."

Near San Marcos, TX 78666

Robert

Job Details: 12/01/2018

RANGE WHIRLPOOL WFE540H0ES1 Arrived on job to replace broil element. After replacement test operation.

Near Dale, TX 78616

Robert

Job Details: 12/01/2018

WASHER WHIRLPOOL WTW8500DC3 Arrived on job to replace pump. After replacement of pump test washer cycle. Operation normal. No leaks detected

Near Austin, TX 78739

Luis

Job Details: 12/01/2018

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit not dispensing ice and deli drawer unable to open. Found soft closure not inserted correct to glide. Checked ice dispenser issue found unit completely missing ice plate and motor shaft. Ordering new glide,shaft and ice plate; ordrng 1 W10793257 (ICE PLATE) and 1 W10866163 (GLIDE CRISPER) and 1 W11228132 ( MOTOR SHAFT)"

Near Dale, TX 78616

Robert

Job Details: 12/01/2018

DRYER MAYTAG MEDB725BW0 Arrived on job for complaints of not heating. Found element open. Replaced element and test operation normal.

Near Pflugerville, TX 78660

Wesley

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found shorted icemaker. All else checks good. Installed new icemaker

Near Lakeway, TX 78734

Cliff

Job Details: 12/01/2018

MICROWAVE GE JKP85B083BB Arrived on site to diagnose a microwave oven combination with a microwave that is not heating. Tested unit and found magnetron and diode shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78734

Cliff

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to diagnose a dishwasher that is not draining. Found the clog in drain line. Unclogged drain line and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78754

Joseph C.

Job Details: 12/01/2018

DRYER WHIRLPOOL MEDC215EW0 "Arrived on site for “unit still running with door” complaint. Inspected unit and found door switch broken, in closed position. Removed and replaced door switch. Parts are $37.93. Labor is $149.99-10.00(DR250/Repeat Customer). Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Austin, TX 78724

Joseph C.

Job Details: 12/01/2018

WASHER AMANA NTW4516FW2 "Arrived on site for “no power to unit” complaint. Inspected unit and found lid latch failure. Removed and replaced lid latch. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78758

Tyler B.

Job Details: 12/01/2018

DRYER WHIRLPOOL WED8500DW4 Arrived on site for power concerns. Found unit working. But unit was not chiming when powered up or any other noises. Unit will need new panel and speaker to complete repair ; ordrng 1 W11158455 (PANL) and 1 W11158455 (SPEAKER )

Near New Braunfels, TX 78130

Diego G.

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRF560SMYM04 "Arrived on site. Check for no cool issues. Found upper half of a evaporator frozen over created by incomplete defrost. Replaced thermistor and Cycle, all functions tested OK. Collected remaining total of 161.69 From previous quote. No leaks present. Job Play"

Near New Braunfels, TX 78130

Diego G.

Job Details: 12/01/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 12/01/2018

Near Kyle, TX 78640

Kevin

Job Details: 12/01/2018

WASHER MAYTAG A8340 "Arrived on site and found washer will not start a cycle, found fuse behind the timer has failed, after replacing the fuse washer will now begin a cycle. No water leaks from connections at time of service, job complete."

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/01/2018

OVEN WHIRLPOOL WOS51EC0AS05 "Arrived on site. Checked for oven door issues. Found door not sealing correctly. Adjusted screws on the door frame, all functions tested ok. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/01/2018

OVEN WHIRLPOOL WOS51EC0AS05 "Arrived on site. Checked for oven door issues. Found door not sealing correctly. Adjusted screws on the door frame, all functions tested ok. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/01/2018

OVEN WHIRLPOOL WOS51EC0AS05 "Arrived on site. Checked for oven door issues. Found door not sealing correctly. Adjusted screws on the door frame, all functions tested ok. Job complete"

Near Round Rock, TX 78665

Jonathan S

Job Details: 12/01/2018

WASHER KENMORE 110.229321 "Arrived on site for washer leaking underneath when in rinse cycle. Customer stated that a fair amount water started leaking from unit when filled up on rinse cycle. Removed fame and jumped lid switch to test unit. Monitor rinse and spin cycle. Ran unit on medium load, watched unit fill, agitate. Ran on large cycle with hot water and monitor. was not able to recreate leak. Spoke with customer on failure.

Near Round Rock, TX 78665

Jonathan S

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not heating or cleaning dishes. Per diagnostics mode, error 7-1 no heat and 8-1 slow drain. Found wash motor not activating. Tested voltage to wash motor and found with range. Found failed wash motor. Removed failed sump and installed new. Cleaned filter and screen. Performed diagnostics mode and monitor water connection. All tested good, no water leaks present.

Near Round Rock, TX 78665

Jonathan S

Job Details: 12/01/2018

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for washer not draining. Customer stated that sometimes after spin cycle clothes are completely wet. Performed diagnostics mode and checked fault code history. Found error F8-E3 overflowing condition. Ran automatic test mode and monitor cycle . Found suds buildup durning test, all cycles did complete in test mode. Inspected drain line. Inspected analog pressure hose and found hose was being pinched. Inspected hose for damages, none found. Corrected hose and tested unit again. All tested good, no water leaks present."

Near Round Rock, TX 78681

Jonathan S

Job Details: 12/01/2018

DISHWASHER MAYTAG MDB7749AWM2 "Arrived on site for dishwasher not powering on. Tested voltage at junction box and found present. Gained access to control and tested voltage at fuse and found present. Disassembled control and found infested with roaches (see SD-QuickPic). Due to infestation warranty is no long valid. Found main control will need to be replaced. (DW135) Service and labor $159.99, control $188.28 , core charge $60.00 plus tax $33.68. Total for repair $441.95 . Customer declined repair at this time. (

Near Austin, TX 78748

Leonardo

Job Details: 12/01/2018

DISHWASHER KITCHENAID KDTE204ESS4 Arrived on site to test unit for door opening when in used. Test unit and found damaged tub not allowing door to latch correctly. Will need to order new tub WPW10681506 and new W11259785 upper track left and right upper track W11259786. Office to reschedule ; ordrng 1 W11259785 (UPPER TRACK LEFT ) and 1 W11259786 (UPPER TRACK RIGHT ) and 1 WPW10681506 (TUB )

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/01/2018

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice machine making odd sounds and not making much ice. Performed diagnostics mode and tested operation. Found water reservoir not in place or screw to wall. Added stainless screw to reservoir. Found set to thin ice, changed to thick. All checks good, no water leaks present."

Near Pflugerville, TX 78660

Jerry C.

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRF989SDAM01 "WRF989SDAM01 Arrived to instal sealed system components. I removed the compressor and rc evaporator and installed the replacements, including the service port and dye drier. I noted a prior servicer had only installed a low side service port and charged the system without installing a dye drier. I tested the unit and it operated as designed after vacuuming and charging. I adjusted the cabinet to square and leveled the doors. I found the fc door slides out of time and corrected. Operational test good, no leaks observed during service."

Near Austin, TX 78758

Tyler B.

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRS322FDAM "Arrived on sote for no light. R&R fc and RF lights and tested good, no leaks on site"

Near Austin, TX 78726

Tyler B.

Job Details: 12/01/2018

OVEN WHIRLPOOL WOS51ES4ES01 "Arrived on site for no power found fuse blown, and Tco open. R&r fuse and tco and tested good all functions working"

Near Austin, TX 78730

Luis

Job Details: 12/01/2018

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Checked freezer evaporator,partial frost pattern. Removed fresh food Evap cover checked weld joints no dye on evaporator found traces of dye on heat exchanger and foam around heat exchanger called tech support leak at heat exchanger info sent to product review teamFile #7723560998"

Near Marble Falls, TX 78654

James

Job Details: 12/01/2018

OVEN WHIRLPOOL RBD305PDB11 Arrived on site and installed rebuilt control. Tested unit for proper operation and found unit working properly. Job complete.

Near McDade, TX 78650

Thomas L.

Job Details: 12/01/2018

DISHWASHER KITCHENAID KUDE60HXSS4 arrived on site four unit not cycling properly. During testing I only found an inlet water valve failure code however the inlet valve is working fine. While observing the unit it would cancel it so and then turn on the fan even though all the lights were out. Ordering a new control board. Customer needs December 21 return date which Susan has done in the system. ordrng 1 W10473197 (cntrl-elec)

Near Bastrop, TX 78602

Thomas L.

Job Details: 12/01/2018

DRYER MAYTAG MEDC215EW1 Arrived on site for dryer that is not drying properly. Tested the temperatures at front of unit and they were off somewhat. Found that the Seal on the chute was not sealing properly at the blower housing. Corrected Seal condition and unit now has proper temperatures. The dryer is new and clean. Instructed customer on houses vent cleaning during life of unit.

Near McDade, TX 78650

Thomas L.

Job Details: 12/01/2018

WASHER MAYTAG MVWB835DW0 Arrived on site for washer not agitating the clothes. Tested unit and found that the wash plate bolt was loose and the wash plate was not grabbing the transmission shaft. Corrected and tested. The unit now washes properly with no water leaks.

Near Austin, TX 78749

Leonardo

Job Details: 12/01/2018

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not having power. Test outlet and outlet test good. Checked connection at junction and found loose white wire. Secured connection test unit and unit test good job complete no leaks present at this time

Near Austin, TX 78746

Luis

Job Details: 12/01/2018

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site off failed pump and filter head. Removed pump and filter head installed new pump and filter head reassembled unit ran diagnostics unit passed all diagnostics checked drain and tubing good. Advised customer to replace water filter.

Near Austin, TX 78748

Luis

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no ice. Ran direct power to valve,solenoid not energizing diagnosed failed water valve. Installed new water valve checked tubing no leaks. Ran icemaker through a cycle icemaker ran through a cycle and liked with water unit working as designed."

Near Austin, TX 78750

Tyler B.

Job Details: 12/01/2018

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on sote for no wash complaints Found unit not pumping. R&R pump and motor and sensor to be safe and still didn't pump. R&R control ad tests good. No leaks On site

Near Austin, TX 78737

Luis

Job Details: 12/01/2018

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. At time of visit unit cooling correctly. Per customer unit will stop cooling customer has to,reset power to unit. Diagnosed faulty main control,cuts was told by manufacture they are extending warranty called tech support got authorization for repair. Replaced main control AUTHO: WHP0JHODPL1"

Near Austin, TX 78737

Luis

Job Details: 12/01/2018

REFRIGERATOR KITCHENAID KSSO48QTB00 Arrived on site or cooling issue and door spring. Found screw missing from extension arm customer provided screw installed screw from extension arm to hinge.

Near Austin, TX 78737

Luis

Job Details: 12/01/2018

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice. Removed cover and air tower, defrosted evaporator,diagnosed failed sensor. Installed fan motor assembly that includes sensors. Secured thermistor to correct location on suction line using zip tie,secured cover with 4 screws. Reassembled unit checked air flow good unit working as designed."

Near Austin, TX 78729

Tyler B.

Job Details: 12/01/2018

WASHER MAYTAG MVWC425BW0 Arrived on site for nosiey unit. Found GEARCASE failed. R&R GEARCASE and tests good no leaks on site

Near Austin, TX 78727

Tyler B.

Job Details: 12/01/2018

RANGE GE JGBS66REK2SS Arrived on sote for sensor replacement. R&R sensor and tests good.

Near Austin, TX 78721

Joseph C.

Job Details: 12/01/2018

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “dryer not heating” complaint. Inspected unit and found older styled dryer vent line to be impeding airflow. Recommend changing venting to rigid duct with two elbows and four band clamps. Otherwise, unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."