Near Georgetown, TX 78628
Jerry C.
Job Details: 09/17/2018
JE2160SF03 Arrived to inspect no heat. I found the magnetron failing and the unit required the magnetron, capacitor and diode. I obtained authorization and installed the components. The unit heated and designed and I re-installed.
Near Georgetown, TX 78633
Tyler B.
Job Details: 09/17/2018
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/17/2018
Checked unit. Found loose harness on the drain pump. Tightened connections and tested. Unit is installed correctly and all connections are dry.
Near Austin, TX 78738
Robert
Job Details: 09/17/2018
WTW8040DW4 Arrived on job for complaints of washer shaking. Ran diagnostics and calibration. Rear foot adjust to balance washer. No leaks detected at time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details: 09/17/2018
Near Kyle, TX 78640
Derek S.
Job Details: 09/17/2018
MVWC360AW MVWC360AW Arrived on site and replaced the drain pump due to damaged impeller, verified all operations in service test with no issues, no water leak present at the time of service
Near Kyle, TX 78640
Derek S.
Job Details: 09/17/2018
MVWC360AW MVWC360AW Arrived on site and replaced the drain pump due to damaged impeller, verified all operations in service test with no issues, no water leak present at the time of service
Near Buda, TX 78610
Brandon
Job Details: 09/17/2018
Arrived on site for damaged broil panel, I replaced panel, unit tested good.
Near Killeen, TX 76541
Arthur B.
Job Details: 09/14/2018
FFGF3023LWE (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not working properly. Tested unit and found RR gas burner does not ignite,RF burner does not adjust and oven door seal damaged from self clean. Confirmed the RR burner no allowing gas to flow. Found seal on door damage not allowing proper seal of door to cabinet. Customer advised that prior service company stated that this was customer abuse. Advised this is not customer abuse and that of normal wear and use of unit. Ordering new RR,RF burners parts, regulator and door seal to complete repair. Advised customer that NEW must approve parts and labor before we can return. OF to R/S. No gas leaks detected at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 09/14/2018
FFGF3023LWE (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not working properly. Tested unit and found RR gas burner does not ignite,RF burner does not adjust and oven door seal damaged from self clean. Confirmed the RR burner no allowing gas to flow. Found seal on door damage not allowing proper seal of door to cabinet. Customer advised that prior service company stated that this was customer abuse. Advised this is not customer abuse and that of normal wear and use of unit. Ordering new RR,RF burners parts, regulator and door seal to complete repair. Advised customer that NEW must approve parts and labor before we can return. OF to R/S. No gas leaks detected at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 09/14/2018
GDT695SBL3TS (Dishwasher) - Arrived onsite for dealer complaint of console on dishwasher cracked when opened packaging. Confirmed console damaged. Will need to order console cover. OF to R/S due to part availability. No water connections to unit since brand new.
Near Leander, TX 78641
Lou
Job Details: 09/14/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit has been used in a long time as it was completely dry and there was no water in the drain hose or drain reservoir. Before I placed the unit in diagnostics, I disconnected the drain hose from the disposal and found that the plug in the disposal had not been knocked out which is causing the dishwasher to not be able to drain. I knocked the plug out and reconnected the drain hose to the disposal and placed the unit in diagnostics. No error codes showed so I continued with testing. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 09/14/2018
GFW430SSM1WW (Front Load Washer) - Arrived onsite for customer complaint of front load washer making loud noises when spinning out clothes. Tested unit and removed toe plate. Found when unit is spinning wire harness is hitting cabinet. Was able to adjust wired harness and secure wires using the provided clips. Retested unit. Unit now spins quietly when spinning clothes out. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 09/14/2018
WED8500DW4 (Dryer) - Arrived onsite for customer complaint of dryer getting “AF” error code when drying. Confirmed error code in diagnostics. Ran unit. Found house venting on roof is clogged. Show customer issue. Advised he will have cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 09/14/2018
MEDC200XW1 (Dryer) - Arrived onsite for customer complaint of loud noises coming from dryer when tumbling. Removed air channel and found pen and nails rubbing in housing and blower wheel. Removed obstructions and reassembled. Tested u it. Unit now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
WRS325FDAM04 Arrived on site to repair unit for lights not illuminating, I found both the fresh food and freezer light was shorted, checked wiring and power to light and checked ok, replaced the lights and the lights are now working as designed, no water leak present at the time of service
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
WRS325FDAM04 Arrived on site to repair unit for lights not illuminating, I found both the fresh food and freezer light was shorted, checked wiring and power to light and checked ok, replaced the lights and the lights are now working as designed, no water leak present at the time of service
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/14/2018
Checked unit. Installed properly and all connections are dry. Top rack adjuster was off track causing it to push on the door. . Adjusted rack and clipped adjuster back in. Unit work good. Complete
Near Austin, TX 78750
Cliff
Job Details: 09/14/2018
Maytag dishwasher MDB7749SBM3. Arrived on site to diagnose a dishwasher that had a burning smell and stopped running. Tested unit and found main control failed and shorted out. Also noted wiring harness damaged due to electrical short. Replaced harness and control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 09/14/2018
Checked unit. Found that the on/off switch was stuck off. Adjusted switch and tested unit. All ok. Ventilation good. Complete
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
MBF2258DEM00 Arrived on site and replaced the start device and capacitor due to electrical failure, verified compressor turned on and started cooling unit, no water leak present at the time of service
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/14/2018
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
WRS571CIDM02 arrived on site to repair unit for items freezing in the fresh food section I found that the diffuser damper was a little bit noisy due to mechanical failure replace the diffuser and verified operations unit is working as designed no water leak present at the time of service, also gave tips for adjusting the temps in fresh food section
Near Kyle, TX 78640
Derek S.
Job Details: 09/14/2018
WRS571CIDM02 arrived on site to repair unit for items freezing in the fresh food section I found that the diffuser damper was a little bit noisy due to mechanical failure replace the diffuser and verified operations unit is working as designed no water leak present at the time of service, also gave tips for adjusting the temps in fresh food section
Near Austin, TX 78738
Brandon
Job Details: 09/14/2018
Arrived on site for unit not heating or drying dishes. Found rinse aid present, ran diagnostic test, found heating element to be good, found faulty control board. I replaced control board, unit tested good.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 09/14/2018
Temps are 32-34 in fresh food, -1 in freezer. Both evaporator look good, ran diagnostics and tested all fans, all ok. Showed customer how to utilize the max cool and max ice settings. All water connections are dry. Complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/14/2018
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/14/2018
Near Austin, TX 78717
Lou
Job Details: 09/14/2018
arrived on site to inspect cooktop knobs. Upon further inspection, I found that all of the bezels were loose and were keeping the knobs from turning properly and getting wedged under the knobs. I removed and replaced the bezels and tested the turn ability of the knobs and all function properly. I answered all questions the customer had about the unit and gave tips on usage and cleaning of the unit. No gas leaks observed during service, job completed.
Near Austin, TX 78726
Cliff
Job Details: 09/14/2018
Whirlpool refrigerator WRS571CIDM02. Arrived on site to replace control board and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/14/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 09/14/2018
WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite to install new FC Door from prior visit’s diagnosis. Removed warped door and installed new replacement. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 09/14/2018
arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and no error codes appeared so I continued with testing. The unit operated as designed and there were no error codes at the end of testing. I questioned the customer on the type of detergent they used and she advised liquid dawn dish soap. I advised the customer that the dawn is not recommended for the dishwasher and explained why. I googled dishwashing detergent and rinse aid and showed the customer what she should be using and how to use it. I recommended tips on keeping the unit clean such as cleaning the filter and types of cleaning agents to use. No water leaks observed during service, job completed.
Near Bertram, TX 78605
Thomas L.
Job Details: 09/14/2018
Arrived on site for no operations. Found motor control board lights indicating a failed motor control. The water level switch is also not regulating proper water level and will need replacement
Near Austin, TX 78748
Derek S.
Job Details: 09/14/2018
WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service
Near Austin, TX 78748
Derek S.
Job Details: 09/14/2018
WRF535SWHZ01 Arrived on site to repair unit for no ice production, was informed that they had a issue with the water pressure and I found that the ice fill tube was frozen I cleared out the ice in the ice fill tube and verified water operations with no issues unit has no water leak at the time of service
Near Killeen, TX 76542
Arthur B.
Job Details: 09/14/2018
MEDC300BW0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found door switch not clicking. Removed back panel and checked thermal fuse. No continuity found on thermal fuse. Removed thermal fuse and door switch. Installed new replacements. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/14/2018
Arrived on site for unit not making ice, found bad ice maker, I replaced ice maker, unit tested good. No leaks at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 09/14/2018
MEDE201YW0 (Dryer) - Arrived onsite for dryer not heating. Removed bulkhead and checked element for continuity. Found element broken. Removed and replaced element. Reassembled. Also found coins stuck between drum and fins. Removed obstructions and reassembled. Tested unit. Unit now heats and tumbles quietly. Dryer vent and lint trap was clean at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/14/2018
Near Nolanville, TX 76559
Arthur B.
Job Details: 09/14/2018
NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking water. Tested unit and found hot water valve was separated from housing causing leaks. Removed defective water valve and installed new replacement. Reassembled. Tested unit. Found no water leaks on new valve. No other issues found. All water connections were dry at time of service.
Near Lorena, TX 76655
Steve C.
Job Details: 09/13/2018
Arrived on site for the unit is icing up in the freezer and freezer door is hard to open. Found the unit has the older style drain tube and the slides bearings are defective. Replaced both slides and drain tube kit. Tested the unit and unit works properly. All water connections were dry at the time of service.
Near Georgetown, TX 78626
Jonathan S
Job Details: 09/13/2018
Hotpoint dryer model# HTDX100EM6WW. Not powering on.
We serviced a
WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232
Near Austin, TX 78748
Derek S.
Job Details: 09/13/2018
We serviced a
WUW35X24DS Arrived on site and replaced the door, due to broken handle, verified operations no water leak present at the time of service unit was moved to 1232
Near Austin, TX 78748
Derek S.
Job Details: 09/13/2018
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/13/2018
MVWB835DW1 (Top Load a Washer) - Arrived onsite to remove and replace console from prior tech’s diagnosis. Removed defective console and installed new replacement. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Derek S.
Job Details: 09/13/2018
MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service
Near Austin, TX 78747
Derek S.
Job Details: 09/13/2018
MEDC400VW0 arrived on site to repair unit for noise I found coins inside of the drum removed coins and a debris and cleaned out all the lint out of the unit recommend to have the house vent professionally cleaned out, I cleaned out the screen located on the house exterior vent, dryer free of lint after service
Near Killeen, TX 76542
Arthur B.
Job Details: 09/13/2018
RTE4516FW2 (Top Load Washer) - Arrived onsite for customer compliant of washer leaking from bottom when in use. Filled unit manually and drained. Found drain tubing in house is clogged causing water to back up and leak on the floor. Advised customer of issues. He will have plumber look over and take care of issues. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/13/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 09/13/2018
WRF993FIFM00 (French Door Refrigerator) - Arrived onsite for customer compliant of not cooling in RC section of french door refrigerator. Removed evaporator cover and found motor had seized causing evaporator to freeze up. Used steamer to clear out ice and installed new evaporator cover. Reassembled. Unit began cooling immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78745
Derek S.
Job Details: 09/13/2018
WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.
Near Austin, TX 78745
Derek S.
Job Details: 09/13/2018
WED4616FW0 Arrived on site to check unit for not starting, I found the wall outlets was burnt and damaged the prong on the power cord, wiring on the dryer checked good, informed Mrs she will need to have the wall outlet corrected by a electrician, and that the power cord is not covered, gave info where to get one, unplugged the power cord from the outlet and instructed not to use dryer until issue is corrected, dryer and duct free of lint at the time of service.
Near Austin, TX 78745
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Austin, TX 78745
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/13/2018
Near Holland, TX 76534
Thomas L.
Job Details: 09/13/2018
Arrived on site for Noisey operation. Clean out wash pump filters and sump. Unit now operates at proper sound levels. Complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/13/2018
Near Temple, TX 76502
Thomas L.
Job Details: 09/13/2018
Arrived on site for Noisey operation. Removed and replaced Noisey support wheels/ repair kit. Unit now operates properly. Vent in unit is clear.
Near Austin, TX 78733
Scott
Job Details: 09/13/2018
Whirlpool refrigerator fridge door frost building up in the freezer section
Near Temple, TX 76502
Arthur B.
Job Details: 09/13/2018
MED5500FW2 (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Tested unit and found unit dryer tube is vibrating against rear. Adjusted dryer tube. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78752
Kevin
Job Details: 09/13/2018
Arrived on site and customer has a video of the washer making a squealing noise during the last six minutes of the cycle. There was a previous washer of the same model in the home before this one that made the same noise. Whirlpool has since switched out to an entirely new washing machine and customer is now experiencing the noise with this washer. set washer into diagnostic cycle and could not duplicate the noise the customer has the video of. Spoke with tech line Sr7722943008 And they recommended replacing the drive system. Replaced gearcase, wash plate, rotor, stater, and clutch. Ran spin cycle again and test 51 and still no excessive or abnormal noise heard. No water leaks from connections at time of service, job complete
Near Buda, TX 78610
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Buda, TX 78610
Derek S.
Job Details: 09/13/2018
GSH25JSDDSS Arrived on site to repair unit for leaking water at the icemaker, I found that the water valve was faulty and not fully closing allowing water to enter the unit, replaced the water valve and verified ice fill tube is not leaking,
Near Salado, TX 76571
Thomas L.
Job Details: 09/13/2018
Checked unit. Was stuck in defrost when arrived. Advanced timer manually, components kicked on. Compressor did not come on. Tested compressor and run winding shorted to ground and relay and overload blown. Unit needs the compressor , relay, overload, and defrost timer. Send for authorization
Near Austin, TX 78746
Scott
Job Details: 09/13/2018
Maytag gas dryer, burning smell, needs to be converted to propane from natural gas
Near Salado, TX 76571
Thomas L.
Job Details: 09/13/2018
Checked unit. Ran diagnostics and spin test. Found that the lid lock was noisy, washplate rubbing the basket and hub, due to a failed gearcase. Also control would not exit out of test mode. Unit needs the gearcase, hub assembly, washplate , and control board. Send to Lowe’s for authorization
Near Austin, TX 78751
Robert
Job Details: 09/13/2018
IX5BBEXDS01 Arrived on job to replace harness and thermistor. Removed ice from evaporator and replace harness and thermistor test heater,good. After replacement of parts test air flow and cooling. No leaks detected at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 09/13/2018
arrived on site to inspect cooktop flames not correct. Upon further inspection, I found that the front middle burner flame was yellowish orange and very high. I found that the burner gas sleeve that is located in the center of the burner that helps regulate the gas was not engaged and was sliding down inside the burner on top of the orifice and blocking gas flow. I adjusted the sleeve and placed it back on the burner until it snapped into place and tested the unit. The burner operated as designed. No gas leaks detected during service, job completed.
Near Buda, TX 78610
Derek S.
Job Details: 09/13/2018
WRT518SZFM00 Arrived on site to repair unit no ice production, I found that the water line to unit was shut off, turned on the water and cycled the icemaker verified icemaker is filling and working as designed, no water leak present at the time of service .
Near Buda, TX 78610
Derek S.
Job Details: 09/13/2018
WRT518SZFM00 Arrived on site to repair unit no ice production, I found that the water line to unit was shut off, turned on the water and cycled the icemaker verified icemaker is filling and working as designed, no water leak present at the time of service .
Near Austin, TX 78750
Cliff
Job Details: 09/13/2018
Amana washer NTW4605EW0. Arrived on site to diagnose a washing machine that is filling when not in use. Tested unit and found cold water valve not closing all the way causing tub to fill up when homeowner is not using washer. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78628
Jerry C.
Job Details: 09/13/2018
KUDH03DTBL0 Arrived to inspect leak. I found there were signs of leaking from the vent assemblies, but the heater connector on the left side was steadily dripping. I tightened the heater connector nut and tested. The leak issue was resolved and I found no further evidence of current leaks. Operational test good, no leaks of the water supply observed during service.
Near Kyle, TX 78640
Derek S.
Job Details: 09/13/2018
MVWC360AW Arrived on site to repair unit for not filling with water and not starting, I found water valve defective mechanical failure, replaced the valve and verified all operations with no issue, no water leak present at the time of service
Near Kyle, TX 78640
Derek S.
Job Details: 09/13/2018
MVWC360AW Arrived on site to repair unit for not filling with water and not starting, I found water valve defective mechanical failure, replaced the valve and verified all operations with no issue, no water leak present at the time of service
Near Belton, TX 76513
Arthur B.
Job Details: 09/13/2018
WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of from load washer from bottom. Removed door assembled and found drain pump had hairline crack causing leak. Removed and replaced drain pump. Reassembled and tested. Found no leaks coming from bottom. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 09/13/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit had standing water in the tub and the drain pump had been engaged and the unit still wasn’t draining. The customer advised that the unit is approximately two months old and they were the first to use the unit and it never drained from the first use. I looked underneath the kitchen sink to inspect the drain hose to the disposal and removed the drain hose from the disposal and found that the disposal plug had not been removed. I removed the plug and re-installed the dishwasher drain hose to the disposal and placed the unit in diagnostics. The unit showed error code 6/4-float switch stuck. Using my wet vac, I vacuumed the water from the unit before starting diagnostics. I cleared the error code and continued with testing and the unit operated as designed and the drain pump operated good. No water leaks observed during service, job completed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2018
Arrived on site for no ice condition. Customer cleaned unit and the ice production continued to dwindle. Started unit up and it never created any cold. Unit has sealed system issue indicating evaporator and compressor failure. $1100 estimate. Customer is going to replace unit. All water connection are dry. Customer had unit pulled out when we arrived
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2018
Arrived on site for no ice condition. Customer cleaned unit and the ice production continued to dwindle. Started unit up and it never created any cold. Unit has sealed system issue indicating evaporator and compressor failure. $1100 estimate. Customer is going to replace unit.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2018
Near Del Valle, TX 78617
Robert
Job Details: 09/13/2018
MFI2570FEZ02 Arrived on job for complaints of no ice. Removed ice bin and found ice blocking sensor arm. Removed ice and check arm operation normal. Wait until ice maker finish harvest. No leaks detected. Job complete
Near New Braunfels, TX 78132
Brandon
Job Details: 09/13/2018
Arrived on site for washer not working or starting cycle. Found error codes, f5e1 and f5e2 lid lock error. I found bad lid latch. I replaced lid latch, unit tested good. No leaks at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/13/2018
Arrived on site for no ignition. Found unit to have a failed spark module. Replaced module and tested unit. All operations are now normal.
Near Austin, TX 78758
Scott
Job Details: 09/12/2018
IKEA slide in range , blower error
Near Killeen, TX 76549
Arthur B.
Job Details: 09/12/2018
WTW5640XW3 (Top Load Washer) - Arrived onsite for customer complaint of unit not starting and locks and unlocks on top load washer. Found can not spin basket. Found gearcase is seized. Tilted unit up and found motor also has burning smell. Unit will need new gearcase, motor and capacitor to complete repair. Authorization must be given before we can proceed. R/S for 9/17. Unit is unplugged a this time. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 09/12/2018
arrived on site to inspect oven power cord showing wires. Upon further inspection, I found that the power cord had been cut or spliced by the unit foot guide as the cord hung down to the floor and appears to have gotten caught in between the door and the guide. I removed and replaced the power cord and using a tie, I strapped it to the middle brace on the ack of the unit to keep the cord from falling to the floor and getting damaged again. I tested the unit and it operated as designed. No gas leaks detected during service, job completed.
Near Leander, TX 78641
Lou
Job Details: 09/12/2018
arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics and it showed error code 7/1. I cleared the error code ad continued with testing and the unit operated as designed with no error codes at the end of testing. While looking inside the unit, I found that the heating element was burnt into two pieces. I verified that the control was good. I removed and replaced the heating element ad tested the unit again and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed.
Near Leander, TX 78641
James
Job Details: 09/12/2018
Arrived on site and tested unit. Found that drain pump intermittently cutting out. Installed new drain pump,and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/12/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 09/12/2018
MHWE251YG00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not draining and locked. Ran diagnostics and found error code F9E1 (Long Drain). Removed toe plate and removed drain trap. Found coins and sock lodged. Removed and clean drain area. Reassembled. Clear error codes and tested. Unit fills,washes,drain and spins as intended. Advised customer to load less clothes and check for any loose items in clothes. Ran clean cycles to removed smell and remaining soap. No other issues found. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/12/2018
Replaced the spark switch wire harness due to the front left switch was not working properly. Tested all burners and all good. Job complete
Near San Marcos, TX 78666
Kevin
Job Details: 09/12/2018
Arrived on site and found water is off at source to dishwasher, after correcting ran a diagnostic cycle and found knock out on garbage disposal was never removed. Customer will contact builder to correct this. No water leaks from connections at time of service, job complete.
Near Austin, TX 78737
Luis
Job Details: 09/12/2018
Ge refrigerator-installed updated inverter control
Near Leander, TX 78641
James
Job Details: 09/12/2018
Arrived on site and tested unit. Found noise coming from drain pump. Removed pump and inspected. Found impeller to be the cause of the noise. Installed new drain pump and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78737
Luis
Job Details: 09/12/2018
Refrigerator-installed updated control kit
Near Austin, TX 78749
Derek S.
Job Details: 09/12/2018
WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,
Near Austin, TX 78749
Derek S.
Job Details: 09/12/2018
WMH53521HZ Arrived on site to repair unit for not powering on, I found that the fuse was reading open, checked unit and door switches and wiring checked good, replaced the fuse and verified operations heating a cup of water with no issues, unit is working as designed,